Description of accounting policy for income/expense from other activites Description of accounting policy for financial assets at amortised cost Description of accounting policy for financial assets at amortised cost Description of accounting policy for financial assets at fair value through shareholders’ equity Description of accounting policy for financial assets at fair value through shareholders’ equity Description of accounting policy for financing and guarantee commitments Description of accounting policy for financing and guarantee commitments Description of accounting policy for regulated savings and loan contracts Description of accounting policy for regulated savings and loan contracts Disclosure of financial instruments at fair value through equity Disclosure of financial instruments at fair value through equity Disclosure of trading derivative instruments Disclosure of trading derivative instruments Disclosure of hedging derivative instruments Disclosure of hedging derivative instruments Disclosure of financial instruments at amortised cost Disclosure of financial instruments at amortised cost Financial assets at fair value through profit or loss, Securities (non-insurance activities) Financial assets at fair value through profit or loss, Securities (non-insurance activities) Financial assets at fair value through profit or loss, Loans and repurchase agreements (non-insurance activities) Financial assets at fair value through profit or loss, Loans and repurchase agreements (non-insurance activities) Financial assets at fair value through profit or loss, Derivative financial instruments (non-insurance activities) Financial assets at fair value through profit or loss, Derivative financial instruments (non-insurance activities) Derivatives assets used for hedging purposes (non-insurances activities) Derivatives assets used for hedging purposes (non-insurances activities) Financial assets at fair value through equity, Debt securities (non-insurance activities) Financial assets at fair value through equity, Debt securities (non-insurance activities) Financial assets at fair value through equity, Equity securities (non-insurance activities) Financial assets at fair value through equity, Equity securities (non-insurance activities) Financial assets at amortised cost, Loans and advances to credit institutions (non-insurance activities) Financial assets at amortised cost, Loans and advances to credit institutions (non-insurance activities) Financial assets at amortised cost, Loans and advances to customers (non-insurance activities) Financial assets at amortised cost, Loans and advances to customers (non-insurance activities) Financial assets at amortised cost, Debt securities (non-insurance activities) Financial assets at amortised cost, Debt securities (non-insurance activities) Remeasurement adjustment on interest-rate risk hedged portfolios, Assets Remeasurement adjustment on interest-rate risk hedged portfolios, Assets Financial investments and other assets related to insurance activities Financial investments and other assets related to insurance activities Current and deferred tax assets Current and deferred tax assets Accrued income and other assets Accrued income and other assets Property, plant and equipment, right-of-use assets and investment property Property, plant and equipment, right-of-use assets and investment property Liabilities due to central banks Liabilities due to central banks Financial liabilities at fair value through profit or loss, Securities (non-insurance activities) Financial liabilities at fair value through profit or loss, Securities (non-insurance activities) Financial liabilities at fair value through profit or loss, Deposits and repurchase agreements (non-insurance activities) Financial liabilities at fair value through profit or loss, Deposits and repurchase agreements (non-insurance activities) Financial liabilities at fair value through profit or loss, Issued debt securities (non-insurance activities) Financial liabilities at fair value through profit or loss, Issued debt securities (non-insurance activities) Financial liabilities at fair value through profit or loss, Derivative financial instruments (non-insurance activities) Financial liabilities at fair value through profit or loss, Derivative financial instruments (non-insurance activities) Derivatives liabilities used for hedging purposes (non-insurance activities) Derivatives liabilities used for hedging purposes (non-insurance activities) Financial liabilities at amortised cost, Deposits from credit institutions (non-insurance activities) Financial liabilities at amortised cost, Deposits from credit institutions (non-insurance activities) Financial liabilities at amortised cost, Deposits from customers (non-insurance activities) Financial liabilities at amortised cost, Deposits from customers (non-insurance activities) Financial liabilities at amortised cost, Debt securities (non-insurance activities) Financial liabilities at amortised cost, Debt securities (non-insurance activities) Financial liabilities at amortised cost, Subordinated debt (non-insurance activities) Financial liabilities at amortised cost, Subordinated debt (non-insurance activities) Remeasurement adjustment on interest-rate risk hedged portfolios, Liabilities Remeasurement adjustment on interest-rate risk hedged portfolios, Liabilities Current and deferred tax liabilities Current and deferred tax liabilities Accrued expenses and other liabilities Accrued expenses and other liabilities Financial liabilities related to insurance activities Financial liabilities related to insurance activities Share capital, additional paid-in capital and retained earnings Share capital, additional paid-in capital and retained earnings Total capital, retained earnings and net income for the period attributable to shareholders Total capital, retained earnings and net income for the period attributable to shareholders Changes in assets and liabilities recognised directly in equity Changes in assets and liabilities recognised directly in equity Net gain on financial instruments at fair value through profit or loss (non-insurance activities) Net gain on financial instruments at fair value through profit or loss (non-insurance activities) Net gain on financial instruments at fair value through equity (non-insurance activities) Net gain on financial instruments at fair value through equity (non-insurance activities) Net income from insurance activities Net income from insurance activities Investment return Investment return Revenues from continuing activities Revenues from continuing activities Gross operating income from continuing activities Gross operating income from continuing activities Other net losses for risk on financial instruments Other net losses for risk on financial instruments Net gain on non-current assets Net gain on non-current assets Pre-tax income from continuing activities Pre-tax income from continuing activities Changes in fair value of financial assets at fair value through equity, Changes in fair value recognised in equity (non-insurance activities) Changes in fair value of financial assets at fair value through equity, Changes in fair value recognised in equity (non-insurance activities) Changes in fair value of financial assets at fair value through equity, Changes in fair value reported in net income (non-insurance activities) Changes in fair value of financial assets at fair value through equity, Changes in fair value reported in net income (non-insurance activities) Changes in fair value of investments of insurance activities, Changes in fair value recognised in equity Changes in fair value of investments of insurance activities, Changes in fair value recognised in equity Changes in fair value of investments of insurance activities, Changes in fair value reported in net income Changes in fair value of investments of insurance activities, Changes in fair value reported in net income Non-monetary items included in pre-tax net income and other adjustments Non-monetary items included in pre-tax net income and other adjustments Adjustments for impairment of goodwill and other non-current assets Adjustments for impairment of goodwill and other non-current assets Adjustments for net addition to provisions Adjustments for net addition to provisions Adjustments for variation of assets/liabilities related to insurance contracts Adjustments for variation of assets/liabilities related to insurance contracts Net expense (income) from investing activities Net expense (income) from investing activities Net expense (income) from financing activities Net expense (income) from financing activities Net increase (decrease) related to assets and liabilities generated by operating activities Net increase (decrease) related to assets and liabilities generated by operating activities Net increase (decrease) related to transactions with customers and credit institutions Net increase (decrease) related to transactions with customers and credit institutions Net increase (decrease) related to transactions involving other financial assets and liabilities Net increase (decrease) related to transactions involving other financial assets and liabilities Net increase (decrease) related to transactions involving non-financial assets and liabilities Net increase (decrease) related to transactions involving non-financial assets and liabilities Net increase (decrease) in cash and cash equivalents generated by operating activities Net increase (decrease) related to acquisitions and disposals of consolidated entities Net increase (decrease) related to acquisitions and disposals of consolidated entities Net increase (decrease) related to property, plant and equipment and intangible assets Net increase (decrease) related to property, plant and equipment and intangible assets Net increase (decrease) in cash and cash equivalents related to investing activities Increase (decrease) in cash and cash equivalents related to transactions with shareholders Increase (decrease) in cash and cash equivalents related to transactions with shareholders Net increase (decrease) in cash and cash equivalents related to financing activities Increase (decrease) in cash and cash equivalents Balance of cash and cash equivalent accounts at the start of the period Balance of cash and cash equivalent accounts at the end of the period Cash and amounts due from central banks Cash and amounts due from central banks Cash and amounts due from central banks Cash and amounts due from central banks On demand deposits with credit institutions On demand deposits with credit institutions On demand deposits with credit institutions On demand deposits with credit institutions On demand loans from credit institutions On demand loans from credit institutions On demand loans from credit institutions On demand loans from credit institutions Deduction of receivables and accrued interest on cash and cash equivalents Deduction of receivables and accrued interest on cash and cash equivalents Deduction of receivables and accrued interest on cash and cash equivalents Deduction of receivables and accrued interest on cash and cash equivalents Cash and cash equivalent accounts classified as 'Assets held for sale' Cash and cash equivalent accounts classified as 'Assets held for sale' Cash and cash equivalent accounts classified as 'Assets held for sale' Cash and cash equivalent accounts classified as 'Assets held for sale' Capital and retained earnings (member) Capital and retained earnings (member) Share capital and additional paid-in-capital (member) Share capital and additional paid-in-capital (member) Undated Super Subordinated Notes (member) Undated Super Subordinated Notes (member) Changes in assets and liabilities recognised directly in equity that will not be reclassified to profit or loss (member) Changes in assets and liabilities recognised directly in equity that will not be reclassified to profit or loss (member) Changes in assets and liabilities recognised directly in equity that may be reclassified to profit or loss (member) Changes in assets and liabilities recognised directly in equity that may be reclassified to profit or loss (member) Financial assets at fair value through equity (member) Financial assets at fair value through equity (member) Discontinued activities, recognised directly in equity that may be reclassified to profit or loss (member) Discontinued activities, recognised directly in equity that may be reclassified to profit or loss (member) Appropriation of net income of the previous period Impact of internal transactions on minority shareholders Movements in consolidation scope impacting minority shareholders Movements in consolidation scope impacting minority shareholders Change in commitments to repurchase minority shareholders’ interests Change in commitments to repurchase minority shareholders’ interests Realised gains or losses reclassified to retained earnings Realised gains or losses reclassified to retained earnings Interim dividend payments