EEZY PLC | REPORT OF THE BOARD OF DIRECTORS AND FINANCIAL STATEMENTS 2023 9
Wellbeing at work and a sustainable working life
Eezy's mission is to build good work life and generate growth for Finland by providing services that help contribute to a
sustainable and diverse working life as well as a high employment rate. We strive to achieve this through our own work
community and together with our customers. Eezy has a wide selection of services related to the development of work
communities; employee research, transition assistance, outplacement and recruitment services, as well as coaching for leaders
and work communities and company culture design.
Eezy Flow and Leidenschaft, part of Eezy group, study, design and coach companies for better leadership, company culture,
strategies and change capabilities. Well-being individuals and companies create success in working life, and humanly
sustainable working life is a tremendous asset for the well-being of our entire society. In 2023, we studied the job satisfaction of
more than 200,000 Finnish employees with the PeoplePower® personnel survey. The survey was conducted in 34 different
languages. We coached about 20,000 people in areas such as change management and better managerial work.
We use technology, artificial intelligence and data responsibly when building a good work life. We use and develop artificial
intelligence and technology to promote a good, equal, diverse and inclusive working life. We are open about the use of artificial
intelligence – we make sure that the users of our services can understand what data the AI is using. We also communicate
openly when artificial intelligence has been used in our services. Solutions using artificial intelligence are carefully tested and
piloted with a limited target group before production use. The data used to train the system is known to identify and correct data-
related biases. Artificial intelligence always works under human supervision.
Together with our customers, we ensure safety at work for our own as well as staffed employees. Eezy has an active
occupational health and safety committee. It is responsible for the work safety of Eezy's own employees and, in collaboration
with our customers, it develops the safety at work for staffed employees. Occupational accidents are monitored together with
our occupational health care service provider, based on accident statistics. Developing safety at work was one of our key
projects in 2023. Among others, we developed our operating models with our occupational health care and pension insurance
companies, especially focusing on strengthening the preventive measures. These include, for example, guidelines for employee
orientation about safety at work, the introduction of close call notifications and the active review of hazardous situations. As a
result of this work, the frequency of occupational accidents decreased significantly in 2023.
The well-being and commitment to work of Eezy employees is measured regularly via employee research. In addition, the
number of sickness absences is monitored. In February 2022, we conducted the Siqni employee experience survey to
investigate the most relevant factors for good work life, according to Eezy employees. A strong sense of unity in the workplace,
meaningful work tasks, the freedom to work regardless of time and place, and the fact that you can be yourself in the work
environment were some of the most important issues for Eezy employees. Of these, the factor "A working environment where
you can be yourself" received the best score: an excellent 88/100. This is a good indication of the good sense of community and
inclusivity among Eezy personnel.
For Eezy, data protection is an extremely important part of good governance and our sustainability work. Eezy has established a
data protection and data security organisation based on the EU’s General Data Protection Regulation (GDPR) and the company
has operating processes in place to ensure appropriate data protection and data security. Data protection training is part of our
orientation programme, and we regularly train our employees on data protection practices. There were 3 security breaches in
2023. None of these posed a high risk to the rights of the data subject and for that reason the incidents were not reported to the
Data protection ombudsman, and all cases were promptly rectified in accordance with our process.
Eezy is committed to preventing all forms of corruption, including extortion and bribery. No favours, gifts or benefits are offered
or received that could reasonably be expected to influence decision-making within the company.
Eezy has an environmental policy, ratified in 2021, which aims to develop and enhance environmentally friendly actions in the
company. As part of the environmental programme, the office premises have extensive recycling facilities, staff are encouraged
to use public transport and, if possible, to have remote meetings. In addition to Eezy’s own employees, environmental and
climate impacts arise from staffed employees’ commuting. We are committed to examining the effects of our own operations
and those of our value chain on the climate and the environment. We aim for climate targets related to our own operations that
comply with the Paris Climate Agreement.
Eezy is committed to adhering to the UN Guiding Principles on Business and Human Rights, as well as the ILO declaration on
Fundamental Principles and Rights at work. Eezy is not aware of any human rights violations related to the company's
operations during the past or current fiscal year.
Eezy cooperates with trade unions, the public sector and educational institutions. We pay our taxes in Finland and are
committed to responsible tax management in accordance with regulations and laws. In 2023, our tax footprint was 127 million
euros.