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The identified material risks include product safety risks and potential costs associated with product
recalls. Positive impacts are related to product safety and quality, safety standards, and secure payment
methods and other data security measures. Key means to promote positive impacts include careful
supplier and product selection and managing data security risks. Investing in the safety of products and
services can strengthen the company's brand and reputation as a reliable operator, thereby increasing
customer loyalty and market share. Conversely, deficiencies in product safety or data security can cause
reputational damage and a decline in sales.
The material impacts, risks, and opportunities arise from Puuilo's business model, which offers a wide
range of products and customers pay for their purchases using electronic payment methods.
Permanent and secure employment relationships provide economic and mental benefits to the
personnel. An equal and fair workplace promotes job satisfaction. The company culture also reflects on
the customer experience. Negative impacts on the personnel can include occasional dissatisfaction with
working conditions or terms, or mental strain. The material impacts, risks, and opportunities related to
personnel are connected to Puuilo's growth strategy, as strong growth can, for example, reflect on the
mental strain of employees. Business growth and profitability are enabled by skilled and motivated
personnel, so material risks and opportunities depend on the company's own workforce.
Puuilo's employees are divided into permanent, fixed-term, and those working with variable hours, as
well as full-time and part-time employees. The material impacts, risks, and opportunities related to
personnel were found in the double materiality assessment to affect the entire workforce equally, and
no employee groups were identified as being at greater risk.
In Puuilo's strategy and business model, supply chains are global, and their upstream ends may be
located in countries at risk for human rights and fair working conditions. Operations may be linked to
forced labour, child labour, poor occupational safety, or otherwise inadequate working conditions. This
poses a reputational risk for Puuilo.
The double materiality assessment examined all employee groups in the value chain. The employees
to whom material sustainability impacts or risks apply in Puuilo's value chain are those working outside
the EU for Puuilo's suppliers. They work at the upstream end of the value chain in the production facilities
or logistics tasks of suppliers or their subcontractors and participate in the procurement, processing,
manufacturing, transportation, and other handling of goods. The material impacts and risks are related
to their working conditions and the realization of their human rights.
A significant portion of the products sold by Puuilo are manufactured in Asia. Some of the manufacturing
countries are classified as high-risk countries for working conditions and human rights according to the
amfori BSCI classification, where the risk of potential negative impacts is higher. The high-risk countries
from which purchases were made during the reporting period were China, India, Pakistan, Turkey, and
Vietnam. The potential negative impacts on employees are systemic.
Failure to monitor product safety or ensure the quality of the supply chain can lead to financial losses
and a decline in customer trust. Puuilo's reputation as an employer is linked to risks related to the
availability of labour and employee well-being. Deficiencies in occupational health and safety practices
could lead to increased sick leave, higher costs, and operational disruptions. The origin risks related to
the treatment of value chain workers can affect Puuilo's reputation and, consequently, its long-term
profitability.
Material Impacts, Risks, and Opportunities Related to Governance
Maintaining a safe and reliable product range, as well as a value-based corporate culture, strengthens
Puuilo's brand value for customers. Corporate culture and employee satisfaction enhance the employer