
OP Financial Group
Report by the Board of Directors
1 January‒
Comments by President and Group
Chief Executive Officer Timo Ritakallio
In 2022, the financial sector’s operating environment was
characterised by exceptional uncertainty. Russia’s war of
aggression in Ukraine and strongly accelerated inflation
resulted in a significant increase in market interest rates.
Combined with a weakening economic outlook, this affected
demand both for home loans and corporate finance,
particularly towards the end of the year. During the year,
stock prices fell in all major markets, which in turn reduced
demand for investment services.
Despite the uncertain operating environment, OP Financial
Group’s earnings before tax for 2022 improved by 12%,
reaching an excellent level of EUR 1,265 million. Net interest
income increased by 15% to EUR 1,618 million and net
insurance income by 20% to EUR 889 million. Meanwhile, net
commissions and fees decreased by 3% year on year, totalling
EUR 1,005 million. Net investment income fell substantially
from the previous year. Costs remained well under control,
showing a decrease of 1% year on year.
All of our three business segments performed very well last
year. Earnings by Retail Banking were particularly strong. In
the insurance business, claims expenditure returned to its
pre-pandemic level.
At around two per cent, growth in deposits and loans was
clearly slower than in previous years. Despite the weaker
economy, the loan repayment capacity of both personal and
corporate customers remained good throughout the year,
and there was no growth in non-performing exposures.
Similarly, impairment loss on receivables remained low. In
recent years, we have actively offered interest rate protection
to our home loan customers. This has proved its worth
amidst rapidly rising market interest rates. Roughly a third of
our home loan customers have taken out interest rate
protection. At the end of 2022, a growing number of
customers benefitted from interest rate protection, which cut
their loan servicing costs.
OP Financial Group’s CET1 ratio continued to be very strong,
at 17.4%, exceeding the minimum regulatory requirement by
5.5 percentage points. OP Financial Group is among Europe’s
strongest banks in terms of capital adequacy.
In income growth, we focused on income from customer
business in line with our strategic target, achieving growth of
10% in 2022. In recent years, OP Financial Group has focused
on its core business – banking and insurance – in keeping
with its strategy. While the Group’s income from customer
business has grown substantially, we have managed to keep
our costs at the same level for several years. Our continuous
strategy process, which we revised four years ago, has
proven highly effective in the business environment of recent
years, which has been marked by surprises and uncertainties.
We have also been implementing a cultural change by
adopting leaner organisational structures and an agile
method based on multi-skilled teams. This new way of
working promotes a better customer and employee
experience, and operational efficiency.
Our customers are increasingly using digital channels for their
banking and insurance matters. In 2022, we continued to
focus our development efforts on our mobile channel. At the
end of the year, OP-mobile had more than 1.4 million active
users – an increase of almost 600,000 people compared to
slightly over three years ago.
Despite the challenging investment environment, our
customers have continued to make sustainable, far-reaching
choices for their future through systematic investing. In 2022,
OP Financial Group’s mutual funds attracted more than
55,000 new unitholders, with the total number of unitholders
exceeding 1.2 million at the year end. OP Financial Group’s
market share of all unitholders in Finnish mutual funds
exceeded 30%. Stock investment also continued to be lively:
71,000 new book-entry and equity savings accounts were
opened during the year.
In line with our strategy, we continued to increasingly embed
responsibility into our investment, lending and insurance
processes, and grow the share of responsible products and
services in our offering. OP Financial Group’s sustainable
financing commitment portfolio grew by 70% from the
previous year, reaching a total of EUR 5.2 billion. At the end
of December, the share of sustainable financing products in
OP Corporate Bank’s exposures was around 17%, compared
to 11% a year earlier.
OP Financial Group is a financial services group owned by its
customers. In line with our mission, we want to support our
owner-customers in these financially challenging times. We
will allocate part of our profitability improvement to
supporting the daily lives of our almost 2.1 million owner-
customers, by increasing the OP bonuses they earn for 2023
by 30%. The value of this additional bonus is over EUR 60
million.
We will also allocate part of our strong profitability to further
improving our customer service and to carrying out various
corporate responsibility actions, with a particular focus on the
wellbeing of children and young people. Through donations
and sponsorships of nearly EUR 4.5 million, we will support
young people’s hobbies and activities promoting their financial
literacy and employment around Finland.
OP Financial Group is in an excellent position to provide for its
customers’ banking and insurance needs today and beyond.
Our leading market position, strong capital base, excellent
profitability, and customers’ trust in our brand provide us with
a strong foundation for continuing to coach our customers in
making better financial choices, pointing the way towards
futures filled with hope – together through time.
I would like to express my warmest thanks to our customers
for their trust and to our employees and governing body
members for their outstanding and successful work in 2022!