SOCIAL INFORMATION
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S1: Own Workforce
S1-1: Policies related to own workforce
Aider operates in accordance with the Norwegian Working
Environment Act, the Equality and Anti-Discrimination Act, and
the Holiday Act, which form the foundation of our workforce
guidelines. These laws, along with our Employee Handbook and
Health, Safety and Environment Handbook (HSE Handbook),
guide our approach to occupational health and safety, diversity,
and inclusion.
We have established ethical guidelines emphasizing equality and
non-discrimination, supported by whistleblowing routines to
ensure a fair and safe working environment. Our core value,
"People First" is about our belief that, ultimately, our industry is
more about people than numbers. It also emphasizes that
people's unique perspectives are important to us as an
organization. At the same time, we know that diversity does not
create value by itself and can even be a source of complexity.
However, diversity done right will generate new ideas, better
business solutions, and a more vibrant workplace. We care
deeply about providing equal opportunities for all, and leveraging
different strengths, competencies and perspectives to create
value, and to put People First.
We have a Working Environment Committee (WEC) and
employee representatives as board members. Our Employee
Handbook outlines our culture and guiding principles, reflecting
our value-driven approach. Coordinated promotion processes
and salary adjustment processes with national-level calibration
are well established.
In line with our "People First" value, we mark Pride and religious
celebrations. Our largest offices are wheelchair accessible and
have rooms to pray or relax. Some offices collaborate with Nav to
offer work and language training. Our onboarding process
includes reading this and other policies. We have established
whistleblowing routines and a whistleblowing channel open to all
employees.
We seek to ensure that we build an organization of people than
can challenge status quo and deliver premium customer
experience through the recruitment process. Our statutory
statement on equality and anti-discrimination provides more
details on how we work with equality, diversity, and inclusion.
S1-2: Processes for engaging with own workforce and
workers’ representatives about impacts
Our employee engagement survey and formal employee-
manager conversations, conducted semi-annually, provide
platforms for all employees to offer input and feedback on
workplace conditions.
The employee-manager conversations are crucial for
development, motivation, and sharing thoughts and feedback.
They cover well-being, work tasks, goal setting, development,
and other relevant topics. We also encourage more frequent one-
on-one conversations between managers and employees.
The employee engagement survey, which is anonymous and
presented at an aggregated level, includes questions on
employee engagement, inclusion and diversity, the psychosocial
and physical work environment, and adherence to our values. It
also features open-ended questions for general feedback.
After each employee engagement survey, we evaluate the results
and establish action points based on employee feedback. We
also review and adjust the survey questions as needed.
Engagement with our workforce is otherwise followed up on an
ongoing basis. The HR Director is responsible for ensuring that
engagement happens and that results inform our approach.
Every office has a safety representative, and we
also have a main safety representative and an
employee representative. These representatives
serve on the Working Environment Committee
(WEC) alongside two management
representatives. The WEC addresses matters
related to the working environment, including HSE
issues, safety inspections, and preventive
measures. The committee meets four times a year,
with additional meetings as needed. Employees
can bring matters to the WEC through their safety
representative.
We do not collect data on origin, religion, disability,
or similar characteristics, ensuring that all
employees can provide feedback on the same
topics. Our statutory statement on equality and
anti-discrimination details our work on equality,
diversity, and inclusion, including goals for gender
balance at various position levels, especially in top
management.
S1-3: Processes to remediate negative impacts
and channels for own workforce to raise
concerns
We have not caused, contributed or been involved
to any material negative impact on our workforce.
Our whistleblowing routine, which is statutory for
Norwegian companies, allows employees to raise
concerns through a channel available in the
employee handbook and via a link in our HR
system. The details of this routine are described in
the employee handbook.
In addition to the whistleblowing channel, we have
regional HR personnel, safety representatives, and
a Working Environment Committee (WEC).
Employees can always speak to their regional HR
person if they have questions regarding workplace
conditions.
The HR Director is the sole receiver of concerns
raised through dedicated digital forms. Reports can
also be submitted in writing to an employer
representative, safety representative, union
representative, or lawyer. The recipient ensures the
report is followed up and handled by the HR
Director, who investigates within a reasonable time
and informs the whistleblower of the outcome
within 14 days. If the investigation takes longer
than 14 days, the whistleblower is notified. Once
the case is fully processed, the concerned
individual(s) are informed of the outcome. If the
whistleblower is anonymous, they will not be
informed. The Personal Data Act is observed in
processing all personal data, and confidentiality
rules are strictly followed. The employer ensures
the traceability of the whistleblowing process,
including preparing minutes from interviews. All
documentation is deleted in accordance with the
Personal Data Act once it is no longer necessary.