
18
CONTENTS | YEAR IN REVIEW | ABOUT CRAYON | ESG | BOARD OF DIRECTORS' REPORT | GOVERNANCE | FINANCIALS
sufficient liquidity to meet payables, and it is a key
focus of finance departments at local and group level
to monitor and drive efficient collection processes. The
Group has significant liquid assets, and as a result of
this the liquidity risk is deemed to be low.
As of December 31, 2021, Crayon had non-current
interest-bearing debt related to a NOK 1 800m four-
year senior unsecured bond loan issued in July, 2021.
It also had non-current liabilities relating to ordinary
course of business of NOK 58m. Current interest-
bearing debt consisted primarily of an outstanding
NOK 300m senior unsecured bond maturing in
November 2022 as well as other current interest-
bearing debt of NOK 113m. Crayon had NOK 1 217m in
cash & cash equivalents as of December 31, 2021.
In 2021, Crayon increased its revolving credit facility
from NOK 350m to NOK 1 000m. The credit facility
is used for working capital and other short-term
financing purposes. Quarterly covenant tests are
attached to the credit facility. As of December 31,
2021, the Company had significant headroom to
its covenants and had drawn NOK 152m for bank
guarantees, leaving NOK 848m in available credit.
Credit risk
As in previous years, the Group has low losses on
receivables. However, the increased operations of
the Group in new markets outside the core Nordic
region exposes the business to different credit risk
environments, which is also reflected in increased bad
debt provisions in the annual accounts. Outstanding
credit to customers represent a credit risk. To mitigate
this risk, a key focus of finance departments at local
and group level is to monitor and drive efficient
collection processes.
The Board of Directors deems credit risk to be at an
acceptable level.
Foreign currency risk
The Company is exposed to currency fluctuations due
to the international nature of its operations. In general,
the revenue and cost of goods sold are in the same
currency, limiting the currency exposure. Furthermore,
across the business, major transactions in foreign
currency are hedged according to a pre-defined
policy using forward contracts.
Other than the above, the Group does not have any
significant financial instruments relating to foreign
currency.
Directors and Officers liability
Crayon has purchased and maintains a Directors and
Officers Liability Insurance on behalf of the members
of the Board of Directors and Company officers. The
insurance includes controlled subsidiaries and is
issued by a reputable insurer.
War in Ukraine
The invasion of Ukraine by Russia in February 2022
introduced geopolitical risk to global markets and
business operations. Crayon's top priority remains
to ensure the safety and well-being of its employees
and their families as well as to safeguard customers,
partners, and society. Crayon has investments in both
Ukraine and Russia, which in 2021 constituted 0.8% of
total gross profit with an approximately breakeven
Adj. EBITDA. Thus, any negative consequences of the
war on Crayon’s operations in Russia or Ukraine will
not have a material impact on the financial results of
the Group.
Organization, working environment, and
equality
Crayon continued to invest in its organization in 2021
and reached 2 904 full-time employees (FTE) at year-
end, a net increase of 1 065 from 1 835 FTEs in 2020.
The average number of FTEs in 2021 was 2 318, up
from 1 727 in 2020.
Group-wide recruitment activities are overseen
and quality-checked by an in-house team of
trained recruitment professionals and the Company
has programs to ensure employee training and
development. Crayon has also implemented online
onboarding programs for all new employees to
ensure knowledge and understanding the Company’s
values, vision, business strategy, and key policies
covering areas such as GDPR, Security, Integrity, and
Sustainability. All new employees are required to
review and sign the Code of Conduct for Employees.
Crayon annually conducts a group-wide employee
survey to gauge and assess employee fulfillment,
happiness, and well-being. Despite challenges
related to Covid-19, the results of the employee survey
reached an all-time high in 2021, with improvements
across all categories and an overall score of
4.3/5.0. For more details on the employee survey
and employee well-being, see the 2021 ESG Report
published on Crayon.com.
Health and safety
The health and well-being of Crayon employees are
paramount to maintaining successful operations
and we ensure sound safety and health practices
throughout organization and comply with all local
workplace safety regulations.
Sickness absence amounted to 2.2% in 2021, a
decrease from 2.5% in 2020 and no material personal
injuries or damage to material was registered. Each
year employees are offered the opportunity to attend
first-aid courses, which includes training in how
to use defibrillators. The Company’s management
has implemented an HSE course and drawn up
an associated plan to maintain compliance with
HSE issues. Employee representatives serve on the
company’s board.
Diversity, equity, and inclusion
We value a diverse workforce and are committed
to attracting, retaining, and promoting women
across our operations. The IT industry in general is
characterized by a low share of female workers and
Crayon works systematically to increase the share of
female employees at all levels and offers equal salary
levels and career opportunities regardless of gender.
At the end of the year, 32% of Crayon’s FTEs were
women, up from 30% at the end of 2020. The Board
of Directors consists of ten members, of which 50%
are women. There are six members of the executive
management team, of which 43% are women.
The purpose of the Norwegian Anti-Discrimination Act
is to promote equality, safeguard equal opportunities
and rights, and prevent discrimination on the grounds
of ethnicity, national origin, descent, skin color,
language, orientation, religion, or belief. The Group
endeavors to promote the objectives of the Act in
its operations with regard to recruitment, wages
and working conditions, promotion, development
opportunities and protection against harassment. The
Group strives to be a workplace where there is no
discrimination on grounds of disability.
Corporate responsibility
All Crayon employees shall display respect and
integrity in dealing with their business contacts,
colleagues, or others with whom they come in contact
with through their work. Crayon does not accept
any form of harassment, discrimination, or other
conduct that could be deemed to be threatening or
demeaning.
Crayon aims to provide an attractive workplace with
good working conditions, a safe working environment
and to promote diversity, equal gender distribution,
and inclusive recruitment.
Crayon’s employees shall assume responsibility for
the market and the society that the company serves
by conducting operations to a high ethical standard
and in accordance with applicable legislation and
human rights. The company shall be aware of the
impact of technology on society and the environment.
The Group also has a written anti-corruption policy in
place which is approved by the Board of Directors and
distributed across the Group.
Crayon’s line of business is business-to-business
consulting services and reselling of software
licenses. The company’s activities do not involve the
manufacturing of products or physical distribution. For
this reason, there is a very low impact on the external
environment from Crayon’s operations.