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Simplify work life. Achieve more.
2023 Annual Report
The growth continues as we
pass 1 billion NOK in revenue.
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Table of Contents
About Zalaris . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Letter from the CEO . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Management Team. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Report from the Board of Directors. . . . . . . . . . . . . . . . . . . . . . . 14
Statement by the Board of Directors and the CEO . . . . . . . . . . . . . . 23
Financial Statement: Consolidated Group . . . . . . . . . . . . . . . . . . . 25
Financial statement: Parent Company . . . . . . . . . . . . . . . . . . . . . 63
Corporate Governance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Auditors Report . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Shareholder Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Alternative Performance Measures (APMs) . . . . . . . . . . . . . . . . . . 96
Simplify Work Life.
Achieve More.
We simplify HR and payroll
administration and empower
you with relevant information
so that you can invest more
in your employees.
3
About Zalaris
Payroll & HR Solutions that enable fully
digital organizations - we simplify HR and
payroll administration and empower you with
useful information so that you can invest
more in people
Zalaris ranks among Europe’s top providers of
human capital management (HCM) and payroll
solutions – addressing the entire employee
lifecycle, from recruiting and onboarding to
compensation, time and attendance, travel
expenses and performance management.
Our proven local and multi-country delivery
models include: on-premise implementations,
software as a service (SaaS), cloud integration
and business process outsourcing (BPO).
Furthermore, Zalaris’ experienced consultants
and advisors cover all industries and IT
environments.
Headquartered in Oslo, Norway, and publicly
traded on the Oslo Stock Exchange (ZAL), we
serve more than one million employees each
month, across multiple industries and with
many of Europe’s most reputable employers.
We have generated uninterrupted growth since
our founding in 2000 and today operate in
the Nordics, Baltics, Poland, Germany, Austria,
Hungary, Switzerland, France, Spain, India,
Ireland, the UK, Singapore and Australia.
1,500,000
300,000+
17 countries 150+ countriesNOK 1.13 Billion
~ 1,100
Employees served monthly by Zalaris
supported HR solutions
Employees served monthly
through payroll services
With own services partners and expertise
in local laws and regulations
With expertise in local laws and regulations,
together with partners
Revenue 2023
Zalaris employees
across the world
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Zalaris are capable of serving
Zalaris are already serving
Zalaris office locations
Local presence, one global platform
Worldwide provider
From our 23+ offices localised in 15 countries
we are able to provide our services to more
than 150 countries all over the world.
Countries we are based in:
Norway
Sweden
Denmark
Finland
Spain
France
Ireland
UK
Germany
Latvia
Poland
Hungary
India
Singapore
Australia
5
Local Presence,
One Global Platform
Both our Software-as-a-Service (SaaS) platform
and our two distinct lines of business are 100%
focused on HR & Payroll technology and services.
• Zalaris PeopleHub is a SaaS platform
delivering a complete HR suite to simplify
HR & Payroll administration for everyone.
• Zalaris’ outsourcing business: offering clients
HR & Payroll Solutions delivered in the
platform Zalaris PeopleHub, our suite of globally
accessible and flexible SaaS systems. Zalaris
also provides award winning HR & payroll
administration services, providing
Business-Process-as-a-service (BPaaS)
or Business Process Outsourcing (BPO)
as it is commonly referred.
• Zalaris’ consulting business: supporting
customers throughout their own cloud HR
& payroll journey, utilising alternative software
to Zalaris’ PeopleHub such as SAP, Oracle or
Workday. Zalaris’cconsultants, who specialise
in market leading tier-one HCM solutions,
offer strategy & advisory, transformation
& implementation and application support.
Furthermore, Zalaris is recognised as an
SAP gold partner and an Oracle partner.
SaaS Platform
Product Categories Outsourcing Business
Product Category Consulting Business
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Our SaaS platform
– Zalaris PeopleHub
A suite of globally accessible and flexible
systems with integrated technology capabilities
of Zalaris’ HR & Payroll Solutions ensure your
company has one source of truth whether
you’re present in one country or across
the globe.
• Equipped with state-of-the-art automation,
innovation and security, Zalaris PeopleHub
is a complete HR platform to simplify HR
administration for everyone. In this suite, we
consolidate HR, payroll, time and expenses
reporting, and talent management
– all in one place.
• It is a global HCM platform that unifies all
employee data and eases all HR processes.
Maintain accurate company data, make
informed decisions efficiently, and empower
employees with the latest self-service
features, all with the security of stringent data
protection.
SaaS Platform
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HR & Payroll Solutions
• One complete overview of workforce data,
from compensation to benefits and
performance.
• Gain valuable insights through the entire
employee lifecycle: workloads, absences,
costs, location and more.
• Empower employees to manage, maintain
and update their own information and
documents, reducing administrative
burden on HR.
• Global oversight and local compliance.
• Accessible anytime, anywhere – even on
mobile.
HR & Payroll Services
• Zalaris becomes your HR & payroll
department, handling some or all of
your business’ HR & payroll administration
throughout the entire hire-to-retire process.
• With Zalaris’ award-winning HR & payroll
services, you can reduce back-office
headcount, benefit from significant cost
savings, and focus on your core business
strategies with the assurance that your
HR & payroll administration is in safe hands.
Product Categories
Product Groups
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SAP Products & Services
Zalaris – a proud SAP gold partner
implementing, transforming, advising and
supporting clients on their SAP HCM & HXM
journey for over two decades.
• Zalaris specialise in SAP, HR & payroll,
benefitting from long and trusting
relationships with many of the leading
international organisations who have chosen
SAP as their technology platform of choice.
• As a trusted system implementation
partner, Zalaris’ expert consultants are
highly qualified and focused on only the
very best for our customers. Zalaris are
proud to achieve exceptional customer net
promoter scores that are significantly higher
than the industry average and other
providers in this space, further demonstrated
by the very high customer retention rate.
• For our customers, who have chosen SAP
as their technology of choice, they continue
to leverage a highly agile service model,
accessing expert resources from around the
globe and achieving their HR technology
and IT strategic objectives.
Product Categories
Product Groups
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Letter from the CEO
In 2023, we in #teamZalaris delivered on
our communicated targets, resulting in the
twenty-third year of growth with all-time high
revenues of NOK 1.13 billion, up from NOK
892.7 million last year. This represents 26.7%
year-on-year growth in actual terms and 16.0%
in constant currency. We are now a NOK 1.2
billion annualized revenue company, well
above our aspiration just a year ago.
As a result of our EBIT improvement program,
our adjusted EBIT improved quarter by
quarter. We left the year delivering Q4 above
our target at 10.7% and the full year at NOK
95.8 million (8.5%), up 117% from NOK 46.2
million last year.
As such, we delivered on two key financial
milestones in 2023 – becoming an EUR 100
million revenue company in Q2 and a NOK
100 million EBIT company in Q4.
Furthermore, we continued winning new
contracts, confirming the strong international
trends over the last years, positioning us well
for continued growth in 2024.
Closing 2023 as Our Best
Year of Sales to Date
During the year, we closed a record high NOK
160 million of Annual Contract Value (ACV) in
Managed Services, including upsell to existing
customers, which was significantly above our
sales budget needed to sustain a 10% growth
rate.
Professional Services sold approximately
NOK 290 million of Total Contract Value (TCV)
throughout the year, which was more than 25%
above our budget.
Both business units finished the year with strong
pipelines for both upsell and new clients. In
Managed Services, we continue to see good
demand for our Global Payroll value proposition,
including the potential to increase geographic
scope with existing customers. In Professional
Services, demand remains strong for
application maintenance services and project
implementation services related to SAP HXM.
We started the year by signing an agreement
with Siemens spin-out Innomotics to deliver
global payroll and HR services to their
approximately 16,000 employees in 56
countries. The agreement included
implementing a comprehensive solution
for global HR master data and performance
management based on Peoplehub SAP
SuccessFactors and transactional HR services
such as payroll, time and attendance,
and travel expenses based on the Zalaris
Peoplehub. Working closely with Innomotics,
we have since expanded our service portfolio
to deliver functional HR services based on our
own fully digitized Global HR Shared Services
Hans-Petter Mellerud, Chief Executive Officer, Zalaris
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concept. The market potential for serving
other existing and new customers with similar
solutions is significant. Throughout the year we
sold a number of new agreements based on
PeopleHub and expanded our relationship with
existing customers as Danske Bank and a large
Scandinavian based retailer to cover additional
countries.
Going into the new year the strong momentum
of new signings continues, starting off the
year by signing a landmark agreement as a
subcontractor to one of Germany’s largest
System Integrators. The agreement involves
implementing a new HCM solution covering
Employee Data Management and Payroll for
the State of Berlin, with our part of the contract
valued at approximately EUR 15 million over the
next four years. This positions Zalaris as one
of the leading providers of SAP based people
services to the public sector in Germany.
“With NOK 1.13 million in
revenue for the full-year
and 10.7% adjusted EBIT
in Q4 we delivered on our
communicated financial
targets for the year”
Margin Upside through
Continued Focus on
Improvements and Scale
Our positive margin development continued
throughout the year, and in certain areas, we
are exceeding our targets. A key contributor
to this success is the use of X-shoring and
automation, which reduces resource costs as
a percentage of revenue. As a result, the total
resource costs for 2023 were approximately
four percentage points lower compared to the
previous year. We believe this relative trend
will continue and be further strengthened
as the effects of our strategic AI initiatives,
ranging from increased use of productivity-
enhancing tools in our operations to solutions
for anomaly detection and improved customer
service, take effect.
Our mature Nordics business remains at
the forefront, setting the standard for other
operating entities to follow. In 2024, our
focus will be on consolidating our position in
the Nordic region while enhancing customer
service. Simultaneously, we will continue our
transformation journey in other geographies,
aiming to elevate them to the Nordic level.
This strategic approach, combined with
the scaling effects from additional revenue,
positions us to deliver on our newly targeted
EBIT levels of 12-15% over the next 36 months.
Sustainability and CSRD
Creating Opportunities
The implementation of the EU Corporate
Sustainability Reporting Directive (CSRD)
in 2024 presents excellent opportunities
for Zalaris to support our customers on
their sustainability journey. We have since
2022 been working on a strategic project
aimed at integrating sustainability thinking
into all our processes and services. During
2023, we successfully implemented several
new solutions, including tracking the CO2
footprint from business travel and commuting.
Additionally, we enhanced our reporting
capabilities for diversity.
Our forward-looking goal is to support
our customers in reporting and driving all
sustainability measures related to their
employee base. We view this as a tremendous
opportunity that will not only positively impact
revenue and customer relationships but also
contribute to building a more sustainable world.
Again, thank you #teamZalaris, customers,
and stakeholders for making 2023 a record-
breaking year.
Hans-Petter Mellerud, CEO of Zalaris
“What we have achieved thanks to the
close and excellent cooperation with
Zalaris is enormous. The use of Zalaris
PeopleHub and SAP SuccessFactors
gives us the opportunity to streamline
and digitise processes while improving
the employee experience.”
– Armin Seiler
VP Human Resources Yunex Traffic GmbH
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Management Team
Hans-Petter Mellerud
Chief Executive Officer
Gunnar Manum
Chief Financial Officer
Sami Seikkula
Executive Vice President
Northern Europe
Hilde Karlsmyr
Chief Human Resources
Officer
Peter Martin
Executive Vice President
Central Europe
Halvor Leirvåg
Chief Technology Officer
Stephen Burr
Executive Vice President UK
& Ireland
Øyvind Reiten
Executive Vice President
Group Commercial and Sales
Balakrishnan Narayanan
Executive Vice President
APAC
Richard E. Schiørn
Executive Vice President
Solution & Delivery
– Global Managed Services
Mike Ellis
Executive Vice President
APAC
Corporate Management Team
Regional Management Team
“With Zalaris as a partner, we are able to work
in parallel on various local sub-projects and
modules while always maintaining a global
perspective. With each implementation, we
create the basis for further country roll-outs
and maintain the focus on standardisation
and harmonisation.”
– Christian Stenzel
Director of Organization and IT, BITZER SE
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Report from the Board of Directors
Zalaris’ mission is to simplify HR and payroll
administration, and empower you with useful
information so that you can invest more in people.
Zalaris ranks among Europe’s top providers of
human capital management (HCM) and payroll
solutions – addressing the entire employee
lifecycle, from recruiting and onboarding to
compensation, time and attendance, travel
expenses and performance management.
The Group’s proven local and multi-country
delivery models include: on-premise
implementations, software as a service (SaaS),
cloud integration and business process
outsourcing (BPO).
Zalaris delivers a full range of services
organised as two business segments:
Managed Services and Professional Services.
Managed Services consists of cloud services
and HR outsourcing, together with all of Zalaris’
other outsourcing services. Professional
Services consists of Zalaris’ consulting
business, assisting clients with transformation
projects within SAP, HR and Payroll.
Zalaris is headquartered in Oslo and delivers
services out of local-language centres covering
northern and central Europe, the UK and
Ireland and the Asia-Pacific region (Australia,
Zalaris (the “Company” or the “Group”) refers to Zalaris ASA
and its subsidiaries if not otherwise stated
Defined in separate section: Alternative Performance
Measure (APMs) (page 95–96)
Singapore and India), and covers other regions
world-wide through partnerships. Zalaris ASA
is listed on the Oslo Stock Exchange (ZAL).
Operational highlights
Zalaris recorded revenue of NOK 1,131 million in
2023, compared to NOK 893 million in 2022,
an increase of 26.7%. Measured in constant
currency the increase was 16.0%. The increase
was primarily a result of revenue from new
customers within its Managed Services division
that went live during 2023, and upsell to existing
customers, including increased volumes of
change orders and additional services.
Adele Norman Pran
Chair of the Board
Liselotte Hägertz
Engstam
Board Member
Jan M. Koivurinta
Board Member
Kenth Eriksson
Board Member
Erik Langaker
Board Member
Q4
-21
Q4
-21
Q4
-21
Revenue by quarter (NOKm)
Adj. EBIT² by quarter (NOKm)
Adj. EBIT² margin by quarter (%)
201.7
10.2
5.0 %
250.6
15.3
6.1 %
312.4
33.4
10.7%
Q4
-22
Q4
-22
Q4
-22
Q2-
22
Q2-
22
Q2-
22
Q2
-23
Q2
-23
Q2
-23
Q1-
22
Q1-
22
Q1-
22
Q1
-23
Q1
-23
Q1
-23
Q3
-22
Q3
-22
Q3
-22
Q3
-23
Q3
-23
Q3
-23
Q4
-23
Q4
-23
Q4
-23
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Within Managed Services, which includes our
SaaS and outsourcing business, we closed
approximately NOK 160 million of Annual
Contract Value (ACV), including upsell to
existing customers – significantly above
our sales budget needed to sustain a 10%
growth rate. This is a record high value of
new contracts during a financial year, and
adds to the Company's fast increasing ARR.
At the end of 2023, Zalaris had a backlog of
approximately NOK 108 million in ARR from
new signings. The additional revenue that
will come from these contracts represents
an increase in annual revenue for Managed
Services of +11.7% (compared to full-year
revenue for 2023). Invoicing for these
contracts will start in 2024 and early-2025.
The Company had minimal churn during
2023. The contracts signed in Managed
Services during the year are for customers
in a variety of industries and geographies.
In early 2023 we signed an agreement with
Siemens spin-out, Innomotics, to deliver global
payroll and HR services to their approximately
16,000 employees in 56 countries. The
agreement included implementing a
comprehensive solution for global HR master
data and performance management based
on Peoplehub SAP SuccessFactors and
transactional HR services such as payroll, time
and attendance, and travel expenses based
on the Zalaris Peoplehub. Working closely
with Innomotics, we have since expanded
our service portfolio to deliver functional HR
services based on our own fully digitized
Global HR Shared Services concept.
The market potential for serving other existing
and new customers with similar solutions is
significant. Another example of contracts won
during 2023, was the signing of a master
services agreement for payroll services with
a leading global retailer, including agreements
for payroll cloud services to their 3,000+
employees in Denmark and to their 10,000+
employees in the UK, and managed payroll
services to their 500+ employees in Ireland,
which is a good example of how Zalaris can
grow by taking on new geographies from
existing customers.
Zalaris continues to see a significant interest
in outsourced multi-country payroll solutions,
as many customers aim to reduce costs and
optimise their global HR processes. The Group
has a solid pipeline of potential new contracts
in all regions.
In the Professional Services division, our
consulting business, we sold more than NOK
285 million of Total Contract Value (TCV)
throughout the year, which is more than 25%
above our budget. This included winning the
public tender for provision of SAP Payroll
Application Maintenance Services for systems
serving approximately 700,000 employees
and pensioners of the German State of North
Rhein Westphalia. Zalaris has been serving
the state for more than ten years. The new
four-year agreement with expanded scope
contracts Zalaris to continue supporting the
state in maintaining the quality and accuracy
of their SAP Payroll solutions and with further
digitalisation of people processes. After the
year, we also closed a landmark agreement
as a subcontractor to one of Germany’s largest
System Integrators. The agreement involves
implementing a new HCM solution covering
Employee Data Management and Payroll for
State of Berlin, with our part of the contract
valued (TCV) at approximately NOK 170 million
over the next four years. This positions Zalaris
as one of the leading providers of SAP based
people services to the public sector in Germany.
The adjusted EBIT for 2023 was NOK 96.0
million, compared to NOK 46.2 million last year.
The adjusted EBIT margin was 8.5% in 2023,
compared to 5.2% in 2022. The increase is
largely due to the EBIT-improvement program
launched in 2022. In the third quarter 2022,
we announced our plans to increase our
annual EBIT by NOK 40 – 50 million by the
end of 2023. This would come from direct
cost improvements and improved allocation
of resources of NOK 25 – 30 million, and
contribution from new contracts of NOK
20 – 25 million. Our goal was to reach an
adjusted EBIT margin of 10% by the end of
2023. The EBIT target was achieved in the
fourth quarter with an adjusted EBIT margin
of 10.7%, and the EBIT in 2023 was NOK 55
million higher compared to the EBIT for the
12 months ending 30 September 2022, when
the improvement program was launched.
Included in the EBIT for 2023 is negative EBIT
from our Asia-Pacific region (“APAC”) of NOK
7.4 million (NOK 5.7 million). This region was
established as a greenfield operation in 2022
to expand our multi-country payroll capabilities
to the APAC region. The purpose is to better
support European headquartered customers,
that have operations in APAC countries. APAC
is one of the fastest growing markets for
multi-country payroll. In 2023 the revenue for
the region increased by 326%, from NOK 4.8
million in 2022 to NOK 20.5 million in 2023.
In March 2023 Zalaris successfully completed
the issue of a EUR 40 million five-year bond
loan, used to refinance a EUR 35 million bond
loan which were due to expire in September
2023. Zalaris is now well funded with a strong
cash position.
Consolidated financial results
for the group
Zalaris’ consolidated revenue for 2023 was
NOK 1,131.2 million compared to NOK 892.7
million in 2022, an increase of 26.7% compared
Defined in separate section: Alternative Performance
Measure (APMs) (page 95–96)
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to the previous year. The operating profit was
NOK 70.5 million compared to NOK 23.7 million
in 2022, which gives an operating margin of
6.2% compared to 2.7% the previous year.
Zalaris’ ordinary profit, before tax, was negative
NOK 3.7 million compared to negative NOK
16.4 million in 2022, including a net currency
loss of NOK 30.7 million in 2023 compared to
a loss of NOK 15.1 million the previous year.
The currency loss related mainly to Zalaris’
EUR 40 million bond loan. The net result for
the year 2023 was negative NOK 3.0 million
compared to negative NOK 38.7 million in
2022, which includes a loss of NOK 8.4
million (NOK 16.0 million) from discontinued
operations.
Net cash flow from operating activities for
2023 amounted to NOK 58.5 million, compared
to NOK 0.4 million in 2022. Net cash flow from
investing activities was negative NOK 33.9
million compared to negative NOK 39.2 million
the previous year. For 2022, this included
a cash payment of NOK 11.3 million, for the
acquisition of the assets of vyble AG, a payroll
and HR solution start-up in Germany.
Net cash flow from financing activities was
positive NOK 18.6 million in 2023 compared
to negative 43.9 million in 2022. The positive
cash flow from finance activities is mainly
due to the refinancing of the Company’s
bond loan in 2023, which principal amount
was increased from EUR 35 million to EUR
40 million. The new loan will expire in March
2028. The cash flow in 2022 included a
dividend payment of NOK 7.6 million. The
board’s view is that Zalaris has sufficient cash
to internally finance the Group’s liabilities,
investment needs and operations for the next
12 months.
Zalaris’ consolidated equity amounted to
NOK 203.0 million as of 31 December 2023
compared to NOK 163.6 million at the end of
2022. This corresponds to an equity ratio of
18.3% compared to 18.1% the previous year.
The board and executive management expect
the equity ratio to increase going forward.
This is in line with further improvements
expected in Zalaris’ financial results.
Total assets as of 31 December 2023 were
NOK 1,111.5 million compared to NOK 905.7
million at the end of 2022, while total
liabilities were NOK 908.6 million at the
end of 2023 compared to 742.1 million the
previous year.
Business segments
Zalaris has two business segments: Managed
Services and Professional Services.
Managed Services had revenue of NOK 819.6
million in 2023 compared to NOK 644.8
million in 2022, an increase of 27.1% compared
to the previous year. Measured in constant
currency, revenue increased by 17.8% (refer
to the APMs section of the annual report for
further details). The increase is mainly due to
revenue from several new customers in 2023,
as well as additional recurring revenue from
up-sale (new services and/or geographies),
and increased volume of changes orders, from
existing customers. All geographical regions
contributed to the increase.
Operating profit for this segment in 2023
was NOK 109.6 million compared to NOK
64.2 million in 2022. The EBIT-improvement
program is mainly related to Managed
Services, which explains the significant
improvement from the previous year.
Professional Services had revenue of NOK
291.2 million in 2023 comparted to NOK
243.1 million in 2022, an increase of 19.8 %
compared to the previous year. Measured
in constant currency, revenue increased by
5.5%. Higher revenue in the UK and Poland
contributed to the increase.
Operating profit for this segment in 2023
was NOK 30.3 million compared to NOK 20.0
million in 2022.
During 2022, Zalaris established a new
geographical region, encompassing the Asia-
Pacific (APAC), headquartered in Australia.
The new region offers products and services
from both Professional Services and Managed
Services. The region, which is a greenfield
investment, is not classified as a separate
business segment, but is reported separately
until it has reach a sustainable business level,
for information purposes. APAC had a negative
operating profit of NOK 7.4 million in 2023,
compared to NOK 5.7 million the previous year.
Zalaris research and development (R&D) is
focusing on developing its own intellectual
property (IP) and integrating standard software
with new and innovative solutions and process
designs. The aim is to support customers and
simplify payroll and HR processes. Zalaris
does not have dedicated R&D resources, but
development projects are carried out by the
Company’s consultants, with the support of
suppliers and partners.
Parent company’s results
The financial statements of the parent
company, Zalaris ASA, are prepared and
presented in accordance with the Norwegian
Accounting Act and Generally Accepted
Accounting Principles in Norway (“NGAAP”).
Zalaris ASA is the parent company for the
Group, and is the business owner of Zalaris’
multi-country network, as well as payroll
and HR solutions, implemented through its
integrated PeopleHub platform. Zalaris ASA
is responsible for the development of the
technology platform, including solutions and
17
services, as well as providing this to customers
throughout the Zalaris group companies.
Zalaris also provides shared services, such
as accounting and HR, as well as treasury
services to group companies.
Total revenue for 2023 was NOK 263.2 million
compared to NOK 149.8 million in 2022, which
is an increase of 75.7% compared to the
previous year. Results from operations was
NOK 26.7 million compared to negative NOK
41.0 million in 2022. Zalaris ASA reported
a net profit for the year of NOK 66.9 million
compared to a net loss of NOK 63.0 million for
2022. For 2023, this included an unrealised
currency gain of NOK 2.1 million, compared to
a loss of NOK 15.6 million the previous year,
and a provision for a loan to a subsidiary, vyble
GmbH, of NOK 11.2 million, compared to a
provision of NOK 20.2 million in 2022.
Total shareholders’ equity in Zalaris ASA as
of 31 December 2023 was NOK 109.4 million
compared to NOK 16.3 million at the end of 2022,
corresponding to 16.8% of total assets compared
to 3.0% at the end of the previous year.
Dividend payment
The board of directors will not propose
a dividend for the financial year 2023.
Going concern
With reference to the Norwegian Accounting
Act No. 3-3, the Board confirms its belief that
conditions exist for continuing operations
and that these financial statements have
been prepared in accordance with the going
concern principle. The confirmation is based
on an estimated long-term profitable growth
and Zalaris’ solid cash and equity standing.
Operational and financial risks
The Group is exposed to various risks and
uncertainties of an operational, market and
financial character. Internal controls and risk
management are an integrated part of all
Zalaris’ organisational business processes
and of achieving the Company’s strategic
and financial objectives. The Board oversees
the risk management process and carries
out annual reviews of the Group’s most
important risk categories and internal control
arrangements. The principal operational and
financial risk areas are described below,
however this is not an exhaustive list of the
risk areas facing the Group.
Operational risk
The Group has relatively few major customers
The Group has a wide range of customers,
with more than 150 customers generating over
NOK 1 million in annual revenue. The biggest
customer accounted for 8%, and the top five
customers accounted for 21.0% of total revenue
for 2023. The churn of customers in Managed
Services, which accounts for 73% of revenue,
has historically been low, averaging 1.5-3% per
annum. Contracts typically have a duration of
five years and require significant project set-up
work and project duration of 6-18 months. In
the event of the cancellation of a contract,
Zalaris has ample time to downsize or reallocate
its capacity to new customers such that the
effects of leaving customers on margins and
profitability are of a temporary nature.
New contracts may lead to losses if priced
incorrectly
Customer contracts are priced according to an
estimated margin based on the services to be
delivered and associated estimated costs. The
Group might fail to accurately forecast its ability
to deliver outsourcing services efficiently, and
contracts may not be implemented within
appropriate timescales or costs, or could be
implemented poorly and fail to deliver savings
to the customers. If the Group underestimates
the cost, complexity or time requirements to
deliver a contract it may incur losses during the
whole contract period of five years or more.
The Group relies on retaining and hiring
SAP HCM consultants
The services sold by the Professional Services
business, which accounted for 26% of the
revenue in 2023, are primarily performed
by consultants specialising in the SAP HCM
solutions. These type of consultants are
currently in short supply, and the successful
development and performance of the Group’s
Professional Services business depends on
its ability to attract and retain employees with
these skills. Failure to do so could result in
loss of revenue, or the need to hire external
resources at a significantly higher cost, which
would have negative impact on the Group’s
earnings. The Group uses a systematic
recruitment process, and has trainee programs,
to reduce this risk.
Risk related to cyber security
Businesses around the world are still
experiencing an increase in cyberattacks,
and the introduction of AI has made these
attacks more sophisticated. The Group is
increasingly exposed to cyber security related
risks through the nature of the services
provided, which heavily involves storage
of both personnel identifiable and sensitive
data, as well as the handling of large amounts
of payments to customers’ employees.
18
The Group provide monthly payroll services for
more than 300,000 external employees. This
exposes the Group’s IT-systems and personnel
as potential targets for threats ranging from
insiders misusing legal accesses to external
threats like hackers and others trying to exploit
the data the Group’s processing for financial
gain, collecting of information for other illegal
purposes, or for the purpose of disrupting
critical functions in the countries where the
Group operates for political reasons. If the
Group fails to prevent any such disruptions,
it could have a material adverse effect on
the Group’s reputation, business, results of
operations and financial condition.
As a result of these cyber security threat
scenarios and their potential for severe
disruptions to services, Zalaris has established
numerous countermeasures both of a technical
and organisational nature. The Group has a
dedicated Cyber Security Operations Centre
(CSOC) with continuous monitoring of all
systems and user activities.
The explicit goal is to prevent threats from
converging into actual attacks or exploiting
Zalaris’ systems and the customer data
contained within them.
The Group is reliant on the SAP HCM platform
in addition to other third-party suppliers
The Group’s core services within Managed
Services, which accounted for 72% of the
revenue in 2023 (2022: 72%), are based on
a payroll engine and other software provided
by SAP, the global developer and provider
of enterprise resource planning systems
to corporates. The Group has a long-term
license and maintenance agreement with SAP,
however a potential future deterioration in
the relationship with SAP, and/or the inability
or difficulties of implementing third party
solutions, may significantly impede the Group’s
ability to provide its services. Any of the
foregoing may have an adverse effect on the
Group’s ability to attract and retain customers,
which in turn may adversely affect the Group’s
business, results or operations and financial
condition. Third-party IT system disruptions
may adversely affect the business Third-party
suppliers, including SAP, are key to the Group’s
business operations; quality issues or supply
disruptions may negatively affect the Group
and in turn may have an adverse effect on the
Group’s ability to attract and retain customers
and in turn adversely affect the Group’s
business and profitability.
Risks related to handling sensitive information,
including a potential GDPR breach
The Group is handling personnel data for
more than 300,000 external employees
that may be linked to individual people
and is required to handle such personnel
data in compliance with GDPR. The Group
has invested in and continues to invest in
processes and improvements to support
its own and customers' GDPR compliance.
Compliance is tested as part of our annual
System and Organization Controls (SOC)
audit and documented in an ISA3402-report.
Zalaris is ISO 9001 and ISO27001 certified.
Artificial Intelligence (AI) tools in use are
limited to access and distribute data within
respective customer clients only and within
the role-based authorization of the respective
users. The Group is liable to its customers and
regulatory authorities for damages caused by
unauthorized disclosure of personal data, as
well as sensitive and confidential information,
and any unauthorized disclosure of any such
information may result in significant fines.
Climate risk
The Group has assessed whether climate
change or efforts to reduce carbon emissions
will negatively impact Zalaris’ business as a
provider of HCM services. The Group does
not consider this risk to be material, due to
the nature of these services. Zalaris supports
customers in managing their employees in a
manner which reduces its potential climate
impact through e.g. automated CO2 tracking
for employees. Refer to the ESG report for
2023 for a further analysis of risk factors
related to the environment.
Financial risk
A description of the Group’s key financial risk
exposure, including credit risk and liquidity risk,
follows below. Further details on the Groups
financial risk and risk management, including
the sensitivity analysis required by IFRS, can
be found in note 19 in the financial statements.
Credit risk
Zalaris’ customer portfolio consists mainly of
large, financially stable companies with high
credit ratings; thus, the Company considers
the credit risk to be low. The Group invoices
customers monthly and continuously monitors
incoming payments.
Liquidity risk
In order to be able to finance its operations
and mitigate the effects of fluctuations in cash
flows, the Group ensures that adequate cash
resources (i.e. cash and cash equivalents) are
readily available through existing cash balances
and/or by entering into financing arrangements.
In case of a breach of the terms and conditions
of such arrangement a lender may be entitled
to cancel the entire or part of the commitment.
Furthermore, if, for any reason or at any time,
the Company cannot get access to liquidity on
commercially acceptable terms and conditions
or at all, the business, results of operations
and financial condition of the Group may be
materially adversely affected.
Cash and cash equivalents were NOK 135.7
million as of 31 December 2023, compared to
NOK 91.8 million at the end of 2022. Most of
19
the Group’s debt with interest at year-end is
from a bond loan of EUR 40 million (NOK 449.6
million). The bond loan was refinanced during
2023 and matures in March 2028. At the end
of 2023, the Group had total interest-bearing
debt of NOK 450.7 million compared to NOK
380.6 million at the end of 2022. During 2023
the leverage, measured by dividing the net
interest bearing debt (interest bearing debt
less cash or cash equivalents) by the earnings
before interest, tax, depreciation and
amortisation, was reduced from 2.7 as of 31
December 2022 to 1.9 as of 31 December 2023.
Other financial risk
The Group’s main interest bearing debt is the
bond loan described above. The bond loan has
a floating interest rate linked to the 3 months
EURIBOR. As of 31 December 2023, the Group
had an interest coverage ratio (operating
profit divided by net interest expenses) of 1.97,
compared to 1.3 the previous year (leasing
interest excluded). During the last six months
the EURIBOR has increased significantly, and
a further material increase in the reference
interest rate may have a material adverse
effect on the Group’s financial condition.
The EUR 40 million bond loan accounts for
most of the interest bearing debt of the Group.
The Company is therefore exposed to changes
in the EUR/NOK exchange rate. This exposure
is partly offset by the net assets held in EUR
that foreign subsidiaries own, and the net
income that these subsidiaries generate.
The Group also holds cash deposits in foreign
currencies.
The Group receives revenues and incur costs
in several currencies. Approximately 78%
of the revenue and 75% of the costs are in
other currencies than NOK, and the Group’s
interest bearing debt is mainly denominated in
EUR. Changes in the relative values of these
currencies may adversely affect the Group’s
results of operations and financial condition.
The Group’s insurance coverage may under
certain circumstances not protect the Group
from all potential losses and liabilities that
could result from its operations, particularly
in relation to professional misconduct and/
or damages relating to cyber security crimes.
The occurrence of a loss or liability against
which the Group is not fully insured, could
have significant negative impact on the Groups
earnings and impair its ability to meet its
obligations under its indebtedness.
Despite the Group’s focus on reducing risks
through internal controls and risk management,
there will still be risk factors that cannot be
adequately handled through preventative
measures.
Corporate social responsibility,
the environment and employees
Zalaris aspires to achieve sustainable
development by balancing financial results,
value creation, sustainability and corporate
social responsibility (CSR). The Company’s
objective is to minimise Zalaris’ impact
on the environment and to maximize the
positive impact the Company has on working
conditions, society and customer satisfaction.
At the same time, Zalaris aims to support
its customers in visualising, driving and
documenting the same. The Company has
issued a separate ESG report for 2023, which
is available on www.zalaris.com.
Zalaris supports the United Nations Global
Compact, the United Nations Guiding OECD
Guidelines for Multinational Enterprises, the
International Bill of Human Rights, and the
core conventions of the International Labor
Organization (ILO).
The Group strives to make sustainability
a key part of all core business decisions,
the company governance structure, and
performance management. Zalaris will report in
accordance with EU’s Corporate Sustainability
Reporting Directive (CSRD) for 2024, as
this new legislation will be implemented
in Norwegian law during 2024. This will be
part of an integrated annual report issued
in 2025. This new directive updates and
strengthens the rules about the social and
environmental information that companies
have to report. To get ready for CSRD, we
have begun by conducting a double-materiality
assessment, and will be identifying any gaps
between our current reporting practices and
the requirements of the new directive. This
may require examining existing sustainability
frameworks and finding areas where data
collection, measurement, and reporting may
need to be upgraded. We will also communicate
more with stakeholders and understanding
their expectations for sustainability reporting.
The corporate social responsibility statement
according to Section 3-3c of the Norwegian
Accounting Act is below. More details and
information on the items are in the ESG report
for 2023.
Equal rights
Zalaris promotes the benefits of equality
and aims at being gender and “background”
neutral. The Company shall be a professional
workplace with an inclusive working
environment and respect for the International
Labor Organisation’s (ILO’s) fundamental
conventions.
Zalaris aims to have a balanced representation
of gender, age, ethnicity and religion. Zalaris
20
had 1,094 employees across 13 countries at
the end of 2023 (2022: 1,036). Women are
represented in all the Group’s companies
and units, comprising 61% (2022: 62%) of the
workforce. At the end of the year, the Group’s
corporate management team was 17% female
(2022: 17%). The Company aims to increase
female representation by actively seeking
and developing female talent. The board of
directors consist of three men (60%) and two
women (40%).
A statement of equality covering the
Norwegian part of the Group has been issued
as a separate report and is available on
www.zalaris.com.
Life-work balance and a
healthy lifestyle
Zalaris strives to ensure that employees of
either gender can combine their work and
private life effectively. The Company offers
leave arrangements, home office solutions
and part-time positions, as well as other flexible
work arrangements to support this objective.
The Company organises programmes to
motivate its employees to stay physically
active while ensuring the availability of healthy
food in our canteens.
Health, safety and
environment (HSE) policy
The long-term business success of Zalaris
depends on our ability to live up to our values
of “Service Excellence, Quality-Focused
Processes and Employees – our key assets.”
Zalaris wants to continuously improve the
quality of its services, while contributing to
a positive working environment for its people.
Zalaris requires an active commitment to,
and accountability for, health and safety from
all employees and contractors. Line managers
have a leadership role in communicating,
implementing and ensuring compliance with
these policies and standards.
We are committed to:
• Protecting and striving to improve our
people’s health, safety and security at all
times, as well as eliminate “health and
safety” (HS)-related accidents.
• Setting HS performance objectives,
measuring results, assessing and continually
improving processes, services and product
quality through the use of an effective
management system.
• Working with management, employees and
employee representatives to create a
positive physical and psychological work
environment that maximizes the motivation
and teamwork for all impacted people.
• Planning for, responding to, and recovering
from any emergency, crisis or business
disruption.
• Developing services that can help our
customers monitor and act upon HS issues.
• Communicating openly with stakeholders
and ensuring an understanding of our
HS policies, standards, programmes and
performance.
Absences due to sick leave averaged 4.0%
in 2023 compared to 3.7% the previous year.
No incidents of injury or accidents in the
workplace were reported during 2023.
The environment
Pollution of the external environment because
of Zalaris’ operations is limited. Zalaris’
environmental impact is primarily linked to
energy consumption, travel and waste from
office activities. A further analysis of the Group’s
environmental impact will be done through a
double-materiality assessment, conducted in
accordance with the CSRD framework.
One of Zalaris’ environmental measures is to
provide all customer-facing IT operations in a
centralised infrastructure framework, which is
hosted in several energy-efficient data centres
and is powered by green, renewable, hydro-
powered energy.
Through Zalaris’ Travel Expense Solution,
the Company collects detailed information on
travel and consumption patterns. This allows
customers to monitor and follow up on the
frequency of travel by their employees. This is
a crucial environmental driver for businesses
and can be influenced. There is also a CO2
mapping feature in the solution, which enables
customers to automatically track the CO2
footprint for their business travel. In addition,
an app has been launched to allow employees
to track their commute patterns and report the
carbon emissions of these activities.
The Group’s environmental initiatives focus
on using organised recycling schemes for
obsolete IT equipment, reducing travel
activities through increased teleconferencing
and web meetings, such as MS Teams, and
responsible waste management.
All employees must consciously observe the
environmental impact of work-related activities
and select solutions, products and methods
that minimise any environmental impact. This is
described in the Company’s Code of Conduct.
21
The ESG report for 2023 has a separate
section on EU Taxonomy, which aims to
clarify what counts as eligible and aligned
environmentally sustainable activities. The
report includes an examination of the Group’s
turnover that meets the taxonomy criteria.
Business ethics
Zalaris’ Code of Conduct is an essential of the
Company’s governance framework. The Code
outlines the core values and ethical standards
that guide the Company’s value creation.
The Code applies to Zalaris ASA and any
subsidiary where Zalaris owns more than 50%
of the voting shares. It also applies to board
members, managers and other employees,
and anyone acting on behalf of the Company.
Zalaris’ Code of Conduct can be found on
Code of Conduct - Zalaris, and is further
explained in the ESG report for 2023.
Zalaris has a whistleblowing channel that
can be accessed on www.zalaris.com. The
whistleblowing channel lets anyone report
actions that are illegal, or suspected to be
illegal, and breaches of Zalaris ASAs’ Code of
Conduct and internal policies in a confidential
way. Zalaris ASA wants all employees, business
partners and stakeholders to use their right
to report their concerns so that negative
conditions can be corrected and keep our
high ethical standards.
Corporate Governance
principles
The Board of Directors of Zalaris ASA reviews
the company’s corporate governance annually.
The Board of Directors report on the company’s
corporate governance in accordance with the
Norwegian Accounting Act § 3-3b, the Oslo
Stock Exchange Rulebook II - Issuer Rules,
Chapter 4.4, and the Norwegian Code of
Practice for Corporate Governance (the “Code”).
Zalaris’ corporate governance policy is based
on, and complies with, the Norwegian Corporate
Governance Code and has been included in
a separate section of this annual report
(page 80 – 86).
Zalaris ASA have purchased and maintain
a Directors and Officers Liability Insurance
on behalf of the members of the Board of
Directors and CEO. The insurance additionally
covers any employee acting in a managerial
capacity and includes subsidiaries owned with
more than 50%. The insurance policy is issued
by a reputable, specialised insurer with an
appropriate rating. Directors’ & Officers’
Liability Insurance provides financial protection
to Zalaris’ directors, officers and any
employees that can incur personal liability for
claims made against them in respect of acts
committed, or alleged to have been committed,
in their capacity as such and as a result of an
error, omission or breach of duty.
Events after the reporting
period
No events have occurred after the balance
sheet date which have had a material effect
on the issued accounts.
Outlook
Zalaris has a positive outlook for future
revenue growth, as it has secured many large
new, long-term BPaaS/SaaS contracts within
the Managed Services division in the past
year. Several of which will become operational
during 2024 and early-2025. The pipeline
of new possible contracts remains strong,
supporting Zalaris’ target of an annual growth
rate of minimum 10%.
Significant scale benefits from the revenue
growth combined with continued cost
optimization from X-shoring, automation
and the use of AI will be the key drivers for
improved profitability going forward. Key
targets for 2024 include further automation
of our delivery processes and improved use
of our near- and offshore delivery centres
in Latvia, Poland, and India, for our German
operation.
Based on industry and market research
reports, Zalaris’ key markets, within multi-
country payroll and HR outsourcing, are
expected to experience continued growth
in the foreseeable future. The company is
well positioned to capture part of this growth
through a competitive technology platform
combined with a cost optimised skilled
workforce, best demonstrated by the multi-
country contracts with e.g. Metsä, Yunex Traffic
and Innomotics. Growth will also come from
expanding the services to existing customers,
including increased geographic coverage,
demonstrated by customers like Siemens,
Tryg, and Ericsson, and our recent signing
with a large global retailer.
Zalaris has been expanding its geographical
coverage both in Europe and the Asia-Pacific
region to strengthen its competitive position.
Whilst the Company previously established
its own subsidiaries in new countries, an
important revised expansion strategy has
been implemented using in-country partners,
deploying Zalaris’ PeopleHub solution. This
secures low risk profitable global geographic
expansion, even for low and moderately sized
employee volumes. The global macro picture
with high inflation, increased interest rates,
and fear of recession, have so far not impacted
our business negatively. The strong pipeline
of available opportunities indicate that this
trend will continue.
However, we are experiencing upward
pressure on salaries, and the recruitment of
22
Adele Norman Pran
Chair of the Board
Erik Langaker
Board Member
Liselotte Hägertz Engstam
Board Member
Hans Petter Mellerud
Chief Executive Officer
Jan M. Koivurinta
Board Member
Kenth Eriksson
Board Member
new skilled employees is challenging in some
markets. Most of our long-term contracts within
the Managed Services Division have provisions
for the annual indexation of salaries. Historically,
we have seen an increased interest in the
market for outsourcing in a recessionary
environment. This is when companies
traditionally are required to focus on
operational efficiencies and cost reductions.
The underlying fundamentals remain strong
and Zalaris has a solid pipeline of potential
new sales in all regions.
Oslo, 10 April 2024
23
Statement by the Board of Directors and the CEO
We hereby confirm that the consolidated
financial statements and the financial
statements for the parent company for the
period 1 January 2023 to 31 December 2023,
to the best of our knowledge, have been
prepared in accordance with applicable
accounting standards and that the information
in the financial statements provides a true
and fair view of the Group’s and the parent
company’s assets, liabilities, financial position,
and results as a whole.
We also hereby declare that the annual report
provides a true and fair view of the financial
performance and position of the Group and
the parent company, as well as a description of
the principal risks and uncertainties facing the
Group and the parent company.
Oslo, 10 April 2024
Adele Norman Pran
Chair of the Board
Erik Langaker
Board Member
Liselotte Hägertz Engstam
Board Member
Hans Petter Mellerud
Chief Executive Officer
Kenth Eriksson
Board Member
Jan M. Koivurinta
Board Member
“Zalaris PeopleHub is the solution
of our choice. Our expectations
were met, and we are happy
to present this solution to our
employees for their benefit.
Together with Zalaris we will
continue to develop and nurture
this relationship with ongoing
support and application
maintenance.”
— Director of IT, Marston’s PLC
25
Financial Statement – Consolidated Group
Consolidated Group Annual Accounts Report
2023 for Zalaris ASA
The consolidated group annual accounts report for Zalaris ASA
contains the following documents:
• Consolidated Statement of Profit and Loss
• Consolidated Statement of Comprehensive Income
• Consolidated Statement of Financial Position
• Consolidated Statement of Cash Flows
• Consolidated Statement of Changes in Equity
• Consolidated Notes to the Financial Statement
The consolidated financial statements, which have been drawn up by
the Board and management, should be read in relation to the Annual
Report and the independent auditor’s opinion.
Consolidated statement of profit or loss for the period ended 31 December
(NOK 1000) Notes 2023 2022
Revenue 2,3 1 131 209 892 743
Operating expenses
License expense 99 527 80 198
Personell expenses 4 584 324 483 824
Other operating expenses 5 284 751 222 537
Depreciation and impairments 10 4 269 3 908
Depreciation right-of-use assets 11 23 002 18 535
Amortisation intangible assets 9 31 068 28 409
Amortisation implementation costs customer projects 3 33 765 31 638
Total operating expenses 1 060 706 869 049
Operating profit 70 503 23 694
Financial items
Financial income 6 8 557 7 565
Financial expense 6,16,19 (82 781) (47 667)
Net financial items (74 224) (40 102)
Profit/(loss) before tax from continuing operations (3 721) (16 408)
Tax expense 7 9 173 (6 295)
Profit/(loss) for the period from continuing operations 5 452 (22 703)
Profit/(loss) after tax for the year from discontinued operations 23 (8 414) (16 018)
Profit/(loss) for the year (2 962) (38 721)
26
(NOK 1000) Notes 2023 2022
Profit attributable to:
- Owners of the parent (2 122) (37 118)
- Non-controlling interests (841) (1 602)
Earnings per share:
Basic earnings per share (NOK) 8 (0.14) (1.79)
Diluted earnings per share (NOK) 8 (0.14) (1.79)
Earnings per share for continuing operations:
Basic earnings per share (NOK) 0.25 (1.05)
Diluted earnings per share (NOK) 0.22 (1.05)
Consolidated statement of comprehensive income for the period ended 31 December
(NOK 1000) Note 2023 2022
Profit for the period (2 962) (38 721)
Other comprehensive income
Items that may be reclassified to profit and loss in subsequent periods
Currency translation differences 29 760 11 290
Total other comprehensive income 29 760 11 290
Total comprehensive income 26 798 (27 431)
Total comprehensive income attributable to:
- Owners of the parent 27 639 (25 829)
- Non-controlling interests (841) (1 602)
Consolidated statement of financial position as at 31 December
(NOK 1000) Note 2023 2022
ASSETS
Non-current assets
Intangible assets 9 118 126 119 141
Goodwill 9 209 443 195 834
Total intangible assets 327 569 314 975
Deferred tax asset 7 52 065 29 837
Fixed assets
Right-of-use assets 11 44 853 48 363
Property, plant and equipment 10 35 186 33 088
Total fixed assets 80 039 81 450
Total non-current assets 459 673 426 263
Current assets
Trade accounts receivable 12 262 690 191 715
Customer projects assets 3 197 106 135 359
Other current assets 13 46 083 48 225
Cash and cash equivalents 14 135 722 91 796
Total current assets 641 601 467 095
Assets held for sale 23 10 275 12 384
TOTAL ASSETS 1 111 549 905 742
27
Consolidated statement of financial position for the period ended 31 December
(NOK 1000) Note 2023 2022
EQUITY AND LIABILITIES
Equity
Paid-in capital
Share capital 15 2 165 2 159
Other paid in equity 21 481 10 039
Share premium 143 045 141 898
Total paid-in capital 166 691 154 095
Other equity 14 519 14 519
Retained earnings 24 190 (3 417)
Equity attributable to equity holders of the parent 205 400 165 197
Non-controlling interest (2 443) (1 602)
Total equity 202 957 163 595
Liabilities
Non-current liabilities
Deferred tax liability 7 27 418 23 899
Interest-bearing loans and borrowings 16 439 964 10 891
Other long-term liabilities - 659
Lease liabilities 11 28 585 32 328
Total long-term liabilities 495 967 67 778
(NOK 1000) Note 2023 2022
Current liabilities
Trade accounts payable 38 159 45 407
Customer projects liabilities 3 182 588 103 744
Interest-bearing loans 16 10 757 369 693
Lease liabilities, short term 11 18 469 17 783
Income tax payable 7 4 537 3 270
Public duties payable 44 621 37 686
Other short-term liabilities 18 108 815 92 003
Total short-term liabilities 407 946 669 586
Liabilities directly associated with the assets held for sale 23 4 679 4 783
Total liabilities 908 592 742 147
TOTAL EQUITY AND LIABILITIES 1 111 549 905 742
Adele Norman Pran
Chair of the Board
Erik Langaker
Board Member
Liselotte Hägertz Engstam
Board Member
Hans Petter Mellerud
Chief Executive Officer
Kenth Eriksson
Board Member
Jan M. Koivurinta
Board Member
Oslo, 10 April 2024
28
Consolidated statement of cash flow for the period ended 31 December
(NOK 1000) Note 2023 2022
Cash flow from operating activities
Profit (Loss) before tax from continued operation (3 721) (16 408)
Profit (Loss) before tax from discontinued operation (10 787) (20 536)
Net financial items 6 74 225 40 103
Share based program 22 11 575 8 706
Depreciation and impairments 10 4 269 3 907
Depreciation right-of-use assets 11 23 002 18 535
Amortisation intangible assets 9 31 068 28 409
Capitalisation implementation costs customer projects 3 (89 272) (67 771)
Depreciation implementation costs customer projects 3 33 765 31 638
Customer project revenue deferred 3 104 139 62 134
Customer project revenue recognised 3 (29 408) (20 807)
Taxes paid 7 (11 452) (14 356)
Changes in accounts receivable 12,19 (70 975) (50 318)
Changes in accounts payable 19 (7 248) 27 150
Changes in other items 35 100 (10 020)
Interest received 6 2 585 308
Interest paid 6 (38 317) (20 252)
Net cash flow from operating activities 58 547 422
(NOK 1000) Note 2023 2022
Cash flows to investing activities
Investment in fixed and intangible assets 9,10 (33 868) (27 845)
Investment in fixed and intangible assets business combinations 23 -
Acquistion of subsidiaries, net of cash 23 - (11 317)
Net cash flow from investing activities (33 868) (39 162)
Cash flows from financing activities
Sale of own shares 881 -
Buyback of own shares - (17 768)
Contribution from minority shareholder 293 2 203
Payment of lease liabilities 11 (22 790) (17 884)
New loan 19 440 796 -
Repayment of loan 19 (400 547) (2 901)
Dividend payments to owners of the parent 15 - (7 558)
Net cash flow from financing activities 18 633 (43 908)
Net changes in cash and cash equivalents 43 312 (82 648)
Net foreign exchange difference (796) (120)
Cash and cash equivalents at the beginning of the period 93 456 176 224
Cash and cash equivalents at the end of the period 135 970 93 456
29
Consolidated statement of changes in equity for the period ended 31 December
(NOK 1000) Note
Share
capital
Own
shares
Share
premium
Other paid
in equity
Total paid-
in equity
"Other
equity"
Retained
earnings
Currency
revaluation reserve Total
Non-controlling
interests Total equity
Equity at 01.01.2022 2 214 (29) 157 370 3 657 163 211 14 519 54 607 (23 328) 209 009 - 209 009
Profit of the year - (37 119) (37 119) (1 602) (38 721)
Other comprehensive income - 11 290 11 290 11 290
Purchase of own shares (35) (17 743) (17 778) (17 778) (17 778)
Share based payments 8 662 8 662 8 662 8 662
Exercise of share based payments 10 2 271 (2 281) - - -
Other changes - (1 309) (1 309) (1 309)
Dividend - (7 558) (7 558) (7 557)
Equity at 31.12.2022 2 214 (54) 141 898 10 038 154 096 14 519 8 622 (12 038) 165 199 (1 602) 163 595
Equity at 01.01.2023 2 214 (54) 141 898 10 038 154 096 14 519 8 622 (12 038) 165 199 (1 602) 163 595
Profit/(loss) of the year - (2 122) (2 122) (841) (2 962)
Other comprehensive income - 29 760 29 760 29 760
Share based payments 11 575 11 575 11 575 11 575
Exercise of share based payments 1 131 (132) - (5) (5) (5)
Employee share purchase program 4 1 015 1 019 (139) 880 880
Other changes 8 - 113 113 113
Equity at 31.12.2023 2 214 (49) 143 044 21 481 166 690 14 519 6 469 17 722 205 400 (2 443) 202 957
30
Note 1 Accounting
principles and basis
for preparation
The Zalaris Group consists of Zalaris ASA and
its subsidiaries. Zalaris ASA is a limited liability
company domiciled in Norway. The Group’s
main office is in Hoffsveien 4, Oslo, Norway.
The Group is a provider of payroll and human
capital management solutions.
The consolidated financial statements of
Zalaris for the period ending on 31 December
2023 were approved in a board meeting on
10 April 2024.
1.1 The basis for the
preparation of the financial
statements
The Group’s consolidated financial statements
of Zalaris ASA for the accounting year 2023
are prepared in accordance with ‘IFRS
Accounting Standards as adopted by the EU.
The consolidated financial statements are
based on the principles of historic cost,
apart from financial instruments which are
recognised at fair value. The consolidated
financial statements have been prepared
based on the going concern principle.
1.2 Accounting principles
Basis of consolidation
The consolidated financial statements
comprise the financial statements of Zalaris
ASA and its subsidiaries (together referred
to as “the Group”). Subsidiaries are all
entities controlled by the Company. Control
is achieved where the Company has the
power to govern the financial and operating
policies of an entity to obtain benefits from its
activities. The results of subsidiaries acquired
or disposed during the year are included in
the consolidated financial statement from
the date when control is obtained, to the
date the Group no longer has control. The
financial statements of the subsidiaries are
prepared for the same reporting period as the
Parent Company, using consistent accounting
policies. All intercompany balances and
transactions have been eliminated upon
consolidation.
The acquisition of a subsidiary is considered
on a case-by-case basis to determine
whether the acquisition should be deemed
as a business combination or as an asset
acquisition.
Business combinations are accounted for
using the acquisition method of accounting.
The consideration transferred for the
acquisition of a subsidiary is the fair values of
the assets transferred, the liabilities incurred,
and the equity interests issued by the Group.
The consideration transferred includes the
fair value of any asset or liability resulting
from a contingent consideration arrangement.
Transaction costs are expensed as incurred.
The excess of the consideration transferred
over the fair value of the identifiable net
assets of the subsidiary acquired is recorded
as goodwill. When acquisitions are deemed
as asset acquisitions no deferred tax on initial
differences between carrying values and tax
bases are recorded, nor are any goodwill
recorded at the date of acquisition.
Foreign currency
Functional currency, presentation currency
and consolidation:
The Group’s presentation currency is
Norwegian Kroner (NOK). The functional
currency of the Parent Company is NOK.
For consolidation purposes, the balance
sheet figures for subsidiaries with a different
functional currency than NOK are translated
into the presentation currency (NOK) at the
rate applicable at the balance sheet date.
Income statements are translated at the
average monthly exchange rate. Exchange
differences from translating subsidiaries are
recognised in other comprehensive income.
Transactions in foreign currency
Foreign currency transactions are translated
into the functional currency using the
exchange rates at the transaction date.
Monetary balances in foreign currencies
are translated into the functional currency
at the exchange rates on the date of the
balance sheet. Foreign exchange gains and
losses resulting from the settlement of such
transactions and from the translation of
monetary assets and liabilities denominated
in foreign currencies are recognised in the
statement of profit or loss.
Revenue from contracts with customers
Revenue from contracts with customers is
recognised when control of the goods or
services is transferred to the customer at
an amount that reflects the consideration to
which the Group expects to be entitled in
exchange for those goods or services.
The Group’s revenue consists of revenue
from providing payroll and HR services, so-
called Managed Services. Managed Services
does also include cloud services. The other
segment is Professional Services, which,
basically is consulting services.
Managed Services; the revenue from
contracts related to outsourcing consists
of a basic fixed fee and variable revenue
based on a number of factors such as the
number of employees, pay slips and expense
31
claims produced. All the above-mentioned
deliverables are highly interrelated and are
therefore considered to not be separate
identifiable, i.e. one performance obligation.
Revenue from outsourcing contracts is also
recognised over time, since the customer
simultaneously receives and consumes the
benefits provided by the Group.
Cloud services, a part of Managed Services,
delivered by the Group may comprise of
several deliverables (monthly services,
hosting, licenses etc.) The hosting of
program solutions is either on the Group’s
platform or third-party platform. All the
deliverables are highly interdependent and
are therefore deemed to be one performance
obligation. The revenue from cloud services
is recognised over time, since the customer
simultaneously receives and consumes the
benefits provided by the Group.
Revenue from Professional Services contains
one performance obligation, i.e. consultant
services. The revenue from these contracts
is recognised over time since the customer
simultaneously receives and consumes
the benefits provided by the Group. The
measurement of progress is based on hours.
Costs related to customer contracts are
expensed as incurred. However, a portion
of costs incurred in the initial phase of
outsourcing contracts (transition and/or
transformation costs) may be deferred when
they are costs specific to a given contract,
generate or enhance the Group’s resources
that will be used in satisfying performance
obligations in the future, and are recoverable.
These costs are “costs to fulfill a contract” and
are recognised as customer project assets.
The deferred costs are expensed evenly over
the period when the outsourcing services are
provided. The amortisation of deferred cost is
presented in the Statement of Profit and Loss
in the line item “amortisation implementation
costs customer projects”. These costs are
accrued before startup of the delivery. The
customer’s acceptance of startup signifies
the recognition of the delivery and revenue
is hence rendered from this date forward.
Contract balances
Contract assets: A contract asset is the right
to consideration in exchange for goods or
services transferred to the customer. If the
Group is transferring goods or services
to a customer before the customer pays
consideration or before payment is due, a
contract asset is recognised for the earned
consideration that is conditional.
Trade receivables: A receivable represents
the Group’s right to an amount of
consideration that is unconditional.
Contract liabilities: A contract liability is the
obligation to transfer goods or services to a
customer for which the Group has received
consideration (or an amount of consideration
is due) from the customer. If a customer pays
consideration before the Group transfers
goods or services to the customer, a contract
liability is recognised when the payment is
made. Contract liabilities are recognised
as revenue when the Group fulfills the
performance obligation(s) under the contract.
The Group may receive prepayments from
customers in the implementation phase of
outsourcing projects. The payments are
recognised as contract liabilities (“customer
project liabilities”) and recognised as revenue
over the period the Group fulfills the related
performance obligation.
Principal versus agent considerations
(Cloud services)
For Cloud services the Group delivers
services partly based on a SAP-license. Where
hosting services are delivered from the Group
together with other services rendered, the
customer will have to discontinue the hosting
service upon a termination of the contract.
Where the hosting is rendered by a third party
there is a possibility for the customer
to continue to receive the hosting service, but
without the add-ons and services rendered by
the Group. This will leave the customer with a
different product, and hence the Group is the
principal supplier of cloud services as
a whole.
Consideration
The Group’s revenue is determined on
contractual pricing connected to delivered
services within a certain period. Outsourcing
and Cloud services revenue is based
on rendered service in the period while
consulting services are invoiced based on
hourly performance. The is no right of return
of the services sold by the Group.
If the consideration in a contract includes
a variable amount, the Group estimates the
most likely amount of consideration to which
it will be entitled in exchange for transferring
the good or service to the customer. The
variable consideration is estimated at
contract inception and constrained until it
is highly probable that a significant revenue
reversal in the amount of cumulative revenue
recognised will not occur when the associated
uncertainty with the variable consideration is
subsequently resolved.
Consideration of significant financing
component in a contract
The Group invoices for delivered services
throughout the contractual period. Some of
these services are short-term financed by the
Group while outsourcing contracts contains
an element of financing over the contract
periods. However, the financing of customer
project is not considered to be significant.
For contracts with duration of 12 months
or less the Group has chosen to apply
32
the practical expedient not to adjust any
prepayments form customers.
Income tax
Income tax expense for the period comprises
current tax expense and deferred tax
expense. Tax is recognised in the income
statement, except to the extent that it relates
to items recognised in other comprehensive
income or directly in equity. In this case the
tax is also recognised in other comprehensive
income or directly in equity. Items of the other
comprehensive income presented net of
related tax effects in the Statement of Other
Comprehensive Income.
Deferred tax assets and liabilities are
calculated based on existing temporary
differences between the carrying amounts
of assets and liabilities in the financial
statement and their tax bases, together with
tax losses carried forward at the balance
sheet date. Deferred tax assets and liabilities
are calculated based on the tax rates and
tax legislation that are expected to apply
when the assets are realised or the liabilities
are settled, based on the tax rates and
tax legislation that have been enacted or
substantially enacted on the balance sheet
date. Deferred tax assets are recognised only
to the extent that it is probable that future
taxable profits will be available against which
the assets can be utilised. Deferred tax assets
and liabilities are not discounted. Deferred tax
assets and liabilities are offset when there is a
legally enforceable right to offset current tax
assets against current tax liabilities and when
the deferred taxes assets and liabilities relate
to income taxes levied by the same taxation
authority on the same taxable entity.
The companies included in the consolidated
financial statement are subject to income tax
in the countries where they are domiciled.
Intangible assets: Internally developed
software
Costs related to internally developed
software are capitalised to the extent that
a future economic benefit associated with
the development of identifiable intangible
assets and costs can be reliably measured.
Otherwise, the costs are expensed as
incurred. Capitalised development is
amortised over their useful lives. Research
costs are expensed as incurred.
Fixed assets
Fixed assets are valued at cost less
accumulated depreciation and impairment
losses. When assets are sold or disposed of,
the gross carrying amount and depreciation
are derecognised, and any gain or loss on the
sale or disposal is recognised in the income
statement.
The gross carrying amount of fixed assets is
the purchase price, including duties/taxes and
direct acquisition costs related to making the
fixed asset ready for use.
The depreciation periods and methods are
assessed each year. The residual value is
estimated every year-end and changes in the
estimate for residual value are accounted for
as an estimation change. The residual value of
the Group’s fixed assets is estimated to be nil.
Leases
Zalaris has applied IFRS 16 according to the
following principles:
a) Identifying a lease
At the inception of a contract, Zalaris assesses
whether the contract is, or contains, a lease. A
contract is, or contains, a lease if the contract
conveys the right to control the use of an
identified asset for a period in exchange for
consideration. To determine whether a contract
conveys the right to control the use of an
identified asset, the Group assesses whether:
• The agreement creates enforceable rights
of payment and obligations
• The identified asset is physically distinct
• It has the right to obtain substantially all of
the economic benefits from use of the asset
• It has the right to direct the use of the asset
• The supplier does not have a substantive
right to substitute the asset throughout the
period of use
b) Zalaris as a lessee
Separating components in the lease contract
Zalaris accounts for each lease component
within the contract as a lease separately from
non-lease components of the contract. Non-
lease components, such as other occupancy
costs related to office lease agreements, are
accounted for by applying other applicable
standards.
c) Recognition of leases and exemptions
At the lease commencement date, Zalaris
recognises a lease liability and corresponding
right-of-use asset for all lease agreements in
which it is the lessee, except for the following
exemptions applied:
• Short-term leases (defined as 12 months
or less)
• Low value assets (NOK 50,000 or less)
For these leases, Zalaris recognises the lease
payments as other operating expenses in the
statement of profit or loss when they incur.
d) Measuring the lease liability
The lease liability is initially measured at
the present value of the lease payments
for the right to use the underlying asset
during the lease term that are not paid at
the commencement date. The lease term
33
represents the non-cancellable period of the
lease, together with both periods covered by
an option to extend the lease when Zalaris is
reasonably certain to exercise that option, and
periods covered by an option to terminate
the lease when Zalaris is reasonably certain
not to exercise that option. Based on relevant
circumstances, Zalaris does consider whether
to exercise extension options or termination
options or not when determining the lease
term. Zalaris is not expecting the terms for
the extension period to be lower than the
current market price at the time of execution
of an extension period compared to similar
lease agreements. The Group continuously
evaluates more cost-effective leases as
the business does not have assets that are
particularly important.
The lease payments included in the
measurement comprise of:
• Fixed lease payments (including
in-substance fixed payments), less any
lease incentives receivable
• Variable lease payments that depend on an
index or a rate, initially measured using the
index or rate as at the commencement date
Zalaris presents its lease liabilities as separate
line items in the statement of financial
position.
e) Measuring the right-of-use asset
The right-of-use asset is initially measured
at cost. The cost of the right-of-use asset
comprise:
• The amount of the initial measurement
of the lease liability
• Any lease payments made at or before
the commencement date, less any lease
incentives received
• Any initial direct costs incurred by the
Group
The right-of-use asset is subsequently
measured at cost less accumulated
depreciation and impairment losses. The
right-of-use asset is depreciated from the
commencement date to the earlier of the
lease term and the remaining useful life of the
right-of-use asset. The Group has elected to
not apply the revaluation model for its right
of use asset for leased buildings.
The Group applies IAS 36 Impairment of
Assets to determine whether the right-of-
use asset is impaired and to account for any
impairment loss identified.
The Group presents its right-of-use assets
as separate line items in the consolidated
statement of financial position.
Trade and other receivables
Trade and other receivables are non-
derivative financial assets with fixed
or determinable payments that are not
quoted in an active market. After initial
measurement, such financial assets are
subsequently measured at amortised cost
using the effective interest rate method, less
impairment. Amortised cost is calculated
by considering any discount or premium
on acquisition and fees or costs that are an
integral part of the effective interest rate. The
effective interest rate amortisation is included
in finance income in the statement of profit or
loss. The losses arising from impairment are
recognised in the statement of profit or loss in
finance costs for loans and in cost of sales or
other operating expenses for receivables.
Trade receivables that do not contain a
significant financing component, as defined
by IFRS 15 – Revenue from Contracts with
Customers, measured at the transaction price
(e g, invoice amount excluding costs collected
on behalf of third parties, such as sales taxes).
Determining whether a significant financing
component exists involves considering
things like the difference between the cash
price for an asset and the transaction price
in the contract, the term of the receivable
and prevailing interest rates. As a practical
expedient, Zalaris presumes that a trade
receivable does not have a significant
financing component if the expected term
is less than one year. According to IFRS 9,
Zalaris can recognise a loss allowance based
on lifetime ECLs (Expected Credit Loss) after
the simplified approach if the asset does not
consist of a significant financing component
in accordance with IFRS 15. Zalaris uses a
provision matrix as a practical approach for
measuring expected credit losses for trade
receivables. The provision matrix is based
on historical default rates within different
ranges of overdue receivables for groupings
of trade receivables that share similar default
patterns. Groupings are made based on
segment and product type. The provision
matrix is also calibrated based on assessment
of current and future financial conditions.
For instance, if forecast economic conditions
(i.e., gross domestic product) are expected
to deteriorate over the next year, which can
lead to an increased number of defaults in the
manufacturing sector, the historical default
rates are adjusted. At every reporting date,
the historical observed default rates are
updated and changes in the forward-looking
estimates are analyzed.
The assessment of the correlation between
historical observed default rates, forecast
economic conditions and ECLs is a significant
estimate. The amount of ECLs is sensitive
to changes in circumstances and of forecast
economic conditions. The Group’s historical
credit loss experience and forecast of
economic conditions may also not be
34
representative of the customer’s actual
default in the future.
Cash and cash equivalents
Cash and the equivalents include cash on
hand, deposits with banks and other short-
term highly liquid investments with original
maturities of three months or less.
Financial liabilities
The Group’s financial liabilities include trade
and other payables, loans and borrowings
including bank overdrafts, and derivative
financial instruments. The measurement
of financial liabilities depends on their
classification. Financial liabilities at fair value
through profit or loss. Financial liabilities
at fair value through profit or loss includes
derivative financial instruments entered by
the Group that are not designated as hedging
instruments in hedge relationships as defined
by IFRS 9.
Borrowing costs directly attributable to the
acquisition, construction or production of
an asset that necessarily takes a substantial
period to get ready for its intended use or
sale are capitalised and amortised over
borrowing period. All other borrowing costs
are expensed in the period in which they
occur. Borrowing costs consist of interest and
other costs that an entity incurs in connection
with the borrowing of funds as defined in
IAS 23.
Gains and losses are recognised in profit or
loss when the liabilities are derecognised. For
further information see note 19.
Financial liabilities at amortised cost
(loans and borrowings)
This is the category most relevant to the
Group. After initial recognition, interest-
bearing loans and borrowings are
subsequently measured at amortised cost
using the EIR method. Gains and losses are
recognised in profit or loss when the liabilities
are derecognised as well as through the EIR
amortisation process.
Amortised cost is calculated by considering
any discount or premium on acquisition and
fees or costs that are an integral part of
the EIR. The EIR amortisation is included as
finance costs in the statement of profit or loss.
This category generally applies to interest-
bearing loans and borrowings.
Pension plans
The Group has mainly defined contributions
plans. Contributions are paid to pension
insurance plans and charged to the income
statement in the corresponding period. Once
the contributions have been paid, there are
no further payment obligations. See note 17
for more information.
Earnings per share
The calculation of basic earnings per share
is based on the profit attributable to ordinary
shares using the weighted average number of
ordinary shares outstanding during the year
after deduction of the average number of
treasury shares held over the period.
The calculation of diluted earnings per share
is consistent with the calculation of the basic
earnings per share, but gives at the same time
effect to all dilutive potential ordinary shares
that were outstanding during the period, by
adjusting the profit/loss and the weighted
average number of shares outstanding for the
effects of all dilutive potential shares, i.e.:
• The profit/loss for the period attributable
to ordinary shares is adjusted for changes
in profit/loss that would result from the
conversion of the dilutive potential ordinary
shares.
The weighted average number of ordinary
shares is increased by the weighted average
number of additional ordinary shares that
would have been outstanding assuming the
conversion of all dilutive potential ordinary.
Share-based compensation
The Group operates an equity-settled
compensation plan, under which the
entity receives services from employees
as consideration for equity instruments
(options and restricted stock units (RSUs)) of
the Group. The fair value of the employee
services received in exchange for the grant
of the options or RSUs is recognised as an
expense (payroll expenses) over the vesting
period. The total amount to be expensed is
determined by reference to the fair value of
the options and RSUs granted:
• Including any market performance
conditions (e.g., an entity’s share price)
• Excluding the impact of any service and
non-market performance vesting conditions
• Including the impact of any non-vesting
conditions
At the end of each reporting period, the
Group revises its estimates of the number of
options and RSUs that are expected to vest
based on the non-market vesting conditions
and service conditions. It recognises the
impact of the revision to original estimates,
if any, in the income statement, with a
corresponding adjustment to equity. If options
are forfeited, the expenses relating to those
options are reversed. The fair value of the
options which have been estimated at the
grant date and are not subsequently changed.
When the options are exercised, and the
Company elects to issue new shares, the
proceeds received in net of any directly
attributable transaction costs are credited
to share capital (nominal value) and share
premium.
35
1.3 New and amended
standards and interpretations
Below are comments on the standards
relevant for the Zalaris Group.
Standards issued and effective
The following standards effective as of
1st January 2023 (or before) have been
considered for the presentation of the
accounts where applicable.
• Disclosure of Accounting Policies
– Amendments to IAS 1 and IFRS Practice
Statement 2
• Definition of Accounting Estimates
– Amendments to IAS 8
The following standards effective as of 1st
January 2023 (or before) does not have any
material implication for the Group, and hence
had no effect on the figures presented as at
31 December 2023.
• IFRS 17 Insurance Contracts
• Deferred Tax related to Assets and
Liabilities arising from a Single Transaction
– Amendments to IAS 12
• OECD Pillar Two Rules
Standards issued but not yet effective
Standards, amendments, and interpretations
to existing standards that are not yet effective
and for which early adoption has not been
applied by the Group, are listed below. The
Group will adopt these new and amended
standards and interpretations, if applicable,
when they become effective.
• Classification of Liabilities as Current
or Non-current – Amendments to IAS 1
Non-current Liabilities with Covenants
– Amendments to IAS 1 (2024-01)
• Lease Liability in a Sale and Leaseback
– Amendments to IFRS 16 (2024-01)
• Supplier finance arrangements
– Amendments to IAS 7 and IFRS 7
(2024-01)
• Sale or contribution of assets between an
investor and its associate or joint venture
– Amendments to IFRS 10 and IAS 28
(N/A – postponed since 2015)
The group is evaluating the Amendment to
IAS 1 and IFRS Practice Statement 2 and how
and if this will have have significant effect.
The other amendments are expected to
not have significant effect on the financial
statements when implemented / effective.
1.4 Key sources of estimation
uncertainty and critical
accounting judgments
The preparation of the financial statements in
accordance with IFRS requires management
to make judgments, use estimates and
assumptions that affect the reported amounts
of assets and liabilities, income and expenses.
The estimates and associated assumptions
are based on historical experience and
various other factors that are considered
to be reasonable under the circumstances.
The estimates and underlying assumptions
are reviewed on an ongoing basis. The
management does not assess that there are
any specific areas for which there has been
much estimation uncertainty.
Critical accounting
judgements
Customer projects
Revenues from outsourcing agreements are
recognised over the term of the contract as the
services are rendered. The related costs are
recognised as they are incurred. However, a
portion of costs incurred in the initial phase of
outsourcing contracts may be deferred when
they are specific to a given contract, relate to
future activity on the contract, will generate
future economic benefits and are recoverable.
These costs are capitalised as “customer
projects assets” and any prepaid revenues
by the client are presented separately as
“customer projects liabilities” in the statement
of financial position. When calculating cost, the
hourly rates applied are based on estimates.
The deferred costs are expensed evenly
over the period the outsourcing services
are provided and included in the line item
“Amortisation implementation cost customer
projects”. Prepayments from customers
related to performance obligations that are
satisfied over time are recognised as revenue
over the period of which the performance
obligation is satisfied.
The principle requires management to ensure
routines for correct and complete allocation
of cost and prepaid revenues to the individual
customer project and updated and accurate
rates to be applied in the cost estimation.
Capitalised customer projects are tested at
least annually for impairment.
Capitalization of intangible assets
Development costs of software have been
capitalised as intangible assets to the extent
it is assessed that future benefits can be
substantiated. Judgment must be applied in
determining which amount of expenses can
be capitalised.
Impairment of non-financial assets
Impairment exists when the carrying value of
an asset or cash generating unit exceeds its
recoverable amount, which is the higher of its
fair value less costs of disposal and its value
in use. The value in use calculation is based
on a DCF model. The cash flows are derived
from the budget for the next five years and
36
do not include restructuring activities that the
Group is not yet committed to or significant
future investments that will enhance the
performance of the assets of the CGU being
tested. The recoverable amount is sensitive
to the discount rate used for the DCF model
as well as the expected future cash-inflows
and the growth rate used for extrapolation
purposes. These estimates are most
relevant to goodwill or customer contracts
recognised by the Group on acquisition.
The key assumptions used to determine the
recoverable amount for the different CGUs,
including a sensitivity analysis, are disclosed,
and further explained in Note 9.
If there are any indications of impairment, the
Group will test if carrying amounts exceed its
recoverable amount (higher of fair value less
cost to sell and its value in use). Determining
recoverable amount requires that the
management makes several assumptions
related to future cash flows from these assets
which may involve high degree of uncertainty.
As of 31 December, no indication of impairment
was identified.
Deferred tax asset
Deferred tax assets are recognised in the
different entities where it is expected to be
utilised within the jurisdiction in question, and
according to expected future profits in the
same jurisdiction.
Share-based payments
Estimating fair value for share-based payment
transactions requires determination of the
most appropriate valuation model, which
depends on the terms and conditions
of the grant. This estimate also requires
determination of the most appropriate
inputs to the valuation model including
the expected life of the share option and
RSUs or appreciation right, volatility and
dividend yield and making assumptions
about them. The fair value of the RSUs is the
weighted average share price at the grant
date. The assumptions and models used for
estimating fair value for share-based payment
transactions are disclosed in Note 22.
Note 2 – Segment
information
The Corporate Management Team is the
Chief Operating Decision Maker (CODM)
and monitors the operating results of its
business units separately for the purpose of
making decisions about resource allocation
and performance assessment. Segment
performance is evaluated based on profit or
loss and is measured consistently with profit or
loss in the consolidated financial statements.
The Group is organised into business units
based on its main products and services and
has two reportable segments, as follows:
The Managed Services segment, which
includes a full range of payroll and HR
outsourcing services, such as payroll
processing, time and attendance, travel
expenses as well as related cloud system
solutions and services. This includes
additional cloud-based HR functionality to
existing outsourcing customers such as talent
management, digital personnel archive,
HR analytics, mobile solutions, etc. These
services are predominantly of a recurring
nature and are generally based on long-term
contracts (3 - 7 years).
The Professional Services segment, which
includes the implementation of SAP HCM &
Payroll and SuccessFactors, based on Zalaris
templates, or implementation of customer-
specific functionalities. This segment unit
also assists customers with cost-effective
maintenance and support of customers’ own
on-premises SAP solutions (“AMO”). The AMO
services are generally of a recurring nature,
and much of the services are based on long-
term customer relationships.
For internal reporting and management
purposes the financial information is
organised by the two business segments by
geography.
During 2022, Zalaris established a new
geographical region, encompassing the Asia-
Pacific (APAC), headquartered in Australia.
The new region offers products and services
from both Professional Services and Managed
Services. The region, which is a greenfield
investment, is not classified as a separate
business segment, but is reported separately
until it has reached a sustainable business
level, for information purposes.
Items that are not allocated to business
segments are mainly intercompany sales,
interest-bearing loans and other associated
expenses and assets related to administration
of the Group. The Group’s executive
management is the chief decision maker in
the Group. The investing activities comprise
the total cost in the period for the acquisition
of assets that have an expected useful life of
more than one year.
37
the entity generating the revenue, which, to a
large extent, corresponds to the geographical
location of the customers.
The Group has no single customer, which
accounts for more than 10% of the total revenue
(ref. largest customer in the table above).
Geographic information
The Group’s operations are carried out in
several countries, and information regarding
revenue based on geography is provided
below. Information is based on location of
2023
Managed Professional Gr.Ovhd & (NOK 1000)ServicesServices APACUnallocated TotalRevenue, external 819 575 291 170 20 465 - 1 131 210 Operating expenses (658 506) (252 430) (26 857) (30 809) (968 602)EBITDA 161 069 38 740 (6 392) (30 809) 162 608 Depreciation and amortisation (51 511) (8 426) (974) (31 193) (92 104)EBIT 109 558 30 314 (7 366) (62 002) 70 504 Net financial income/(expenses) (74 225) (74 225)Income tax 9 173 9 173 Profit for the period 109 558 30 314 (7 366) (127 054) 5 452 Cash flow from investing activities (33 868)
2023 2022MS PS NOK 1000 as % of total MS PS NOK 1000 as % of totalNorway 227 252 1 066 228 318 20% 198 785 1 067 199 852 22%Northern Europe, 326 416 1 741 328 157 29% 263 341 3 150 266 491 30%excluding NorwayCentral Europe 231 544 235 745 467 289 41% 160 714 213 968 374 682 42%UK & Ireland 34 505 52 478 86 983 8% 21 952 24 962 46 914 5%APAC 8 406 12 059 20 465 2% - 4 803 4 803 1%Total 828 123 303 089 1 131 212 100% 644 792 247 950 892 742 100%
2022
Managed Professional Gr.Ovhd & (NOK 1000)ServicesServices APACUnallocated TotalRevenue, external 644 801 243 138 4 803 - 892 742 Operating expenses (536 580) (213 865) (10 438) (25 675) (786 559)EBITDA 108 221 29 273 (5 635) (25 675) 106 183 Depreciation and amortisation (43 994) (9 281) (63) (29 151) (82 489)EBIT 64 227 19 992 (5 698) (54 826) 23 695 Net financial income/(expenses) (40 102) (40 102)Income tax (6 295) (6 295)Profit for the period 64 227 19 992 (5 698) (101 223) (22 702)Cash flow from investing activities (39 163)
Information about major customers
2023 2022as % of total NOK 1000 as % of total NOK 1000 Largest customer 8% 93 216 10% 89 591 5 largest customers 21% 237 015 22% 197 36210 largest customers 32% 362 787 34% 302 99420 largest customers 50% 560 918 49% 441 600
38
Note 3 – Revenue
from contracts with
customers
Disaggregated revenue information
The Group’s revenue from contracts with
customers has been disaggregated and
presented in note 2.
Trade receivables are non-interest bearing
and are on general terms from 14 to 90 days
credit. In 2023 NOK 368 thousand (NOK 125
thousand) was recognised as provision for
expected credit losses on trade receivables.
Customer project assets are costs incurred
on specific customers contracts, which will be
used in satisfying performance obligations in
the future, and that are recoverable. These are
generally cost incurred in the implementation
phase of customer contract for the delivery
of BPO HCM services and is a prerequisite
for being able to deliver these services. They
are incurred from own employees, external
consultants, and external suppliers. These
costs are deferred and amortised evenly
over the period the outsourcing services are
provided.
Customer project liabilities are generally
payments from customers specific to a given
contract, to cover part of the costs for the
implementation of the outsourcing contract.
The customer payments are recognised as
revenue evenly as the Group fulfils the related
performance obligations over the contract
period.
Prepayments from customers comprise a
combination of short- and long-term advances
Contract balances
(NOK 1000) Note 2023 2022Trade receivables 12 262 690 191 715 Customer project assets 197 106 135 359 Customer project liabilities (182 588) (103 744)Prepayments from customers 18 (15 993) (18 711)
Movements in customer project assets through the period:
(NOK 1000) 2023 2022Opening balance 1 January 135 359 94 799 Cost capitalized 89 272 67 771 Amortisation (33 765) (31 638)Currency 6 240 4 427 Customer projects assets 197 106 135 359
Movements in customer project liabilities through the period:
(NOK 1000) 2023 2022Opening balance 1 January (103 745) (66 452)Revenue deferred (104 139) (62 134)Revenue recognised 29 408 20 807 Currency (4 113) 4 035 Customer project liabilities (182 589) (103 744)
from customers. The short-term advances
are typically deferred revenues related to
smaller projects or change orders related to
the system solution. The long-term liabilities
relate to initial advances paid upon signing
the contract. These advances are contracted
to be utilised by the customer on either
transformation projects, change orders, or
other projects. These advances are recognised
as revenue when the work is performed on
agreed projects If the contract expires, or is
39
terminated, any unused amount becomes
the property of Zalaris, and is recognised as
revenue by the Group.
Performance obligations
Information related to the Group´s performance
obligations and related revenue recognition is
summarised below:
Professional services (Consulting)
Consulting services consist of services
delivered and defined by project plans
with defined milestones and completion
specifications (one performance obligation).
The performance obligation is satisfied over
time because the customer simultaneously
receives and consumes the benefits provided
by the Group. The Group recognises revenue
based on the labour hours incurred relative to
the total expected labour hours to complete
the installation. Where contracts have clauses
of support hours utilised by the customer the
revenue is recognised when support has been
delivered. In contracts where some unused
hours may be transferred to later periods the
performance obligation is not deemed fulfilled,
and revenue is only recognised when the
hours later are utilised or on the last possible
time of transfer of un-utilised hours to future
periods.
Managed Services (Outsourcing and Cloud)
HR Outsourcing normally consists of services
delivered on a regular basis. Typically, the
deliverables for these contracts are payroll
services where different variable elements are
delivered. These may be salary calculation,
payslip delivery, accounting reports, official
statistics reporting, travel expense claims
reimbursed, sick leave registration and
reporting etc. All the deliverables are highly
interrelated and therefore not capable to be
distinct, i.e. one performance obligation. The
performance obligation is satisfied over time,
because the customer simultaneously receives
and consumes the benefits provided by the
Group. The Group recognises revenue based
on the labour hours incurred.
Cloud services delivered by the Group
comprise of several deliverables (hosting,
licenses etc.), all the deliverables are highly
interdependent and are therefore deemed to
be one performance obligation.
The revenue from the cloud services is
recognised over time, since the customer
simultaneously receives and consumes the
benefits provided by the Group.
Transaction price
The transaction price is determined either
by fixed agreed price per period for licenses
and hosting services while for outsourcing
and consulting the actual consumption, being
manhours spent or customer employee
transactions initiated, on agreed price
per unit. The variable element of the contracts
is typically not limited on customer-initiated
transactions while transition and change
projects can be limited. The transaction price is
distributed over the time the services has been
rendered.
All material contracts with the customers are
for periods of one year or less or are billed
based on time incurred or products or services
delivered. As permitted under IFRS 15, the
transaction price allocated to these unsatisfied
contracts is not disclosed.
40
Note 4 – Personnel expenses
See note 20 for transactions with related parties.
(NOK 1000) 2023 2022Salary 508 795 416 264 Bonus 23 359 18 719 Social security tax 79 329 61 387 Pension costs (see note 17) 24 782 21 841 Share based payments (see note 22) 11 589 8 627 Other personnel expenses 18 008 14 992 Capitalised to internal development projects (6 847) (14 540)Capitalised to customer project assets (74 691) (43 466)Total personnel expenses 584 324 483 824
2023 2022Average number of employees 1 094 959 Average number of FTEs 1 007 884
(NOK 1000) 2023 2022External consultants for customer projects 131 070 97 214 External services 50 410 32 692 IT and telecom 48 253 41 706 Office premises (3 426) 14 762 Travel and accomodation 20 486 15 096 Freight, postage etc. 19 201 11 532 Marketing 8 488 7 382 Audit & Accounting 5 764 4 691 Other expenses 4 506 (2 537) Total other operating expenses 284 752 222 538
Auditors fee(NOK 1000) 2023 2022Auditor fee 3 814 3 231 Fee for tax services 1 130 668 Other fees 555 350 Total 5 499 4 249
Note 5 – Other operating expenses
41
Note 6 – Finance income and finance expenses Note 7 – Income Taxes
(NOK 1000) 2023 2022Interest income on bank accounts and receivables 2 448 304 Currency gain 5 963 6 028 Other financial income 147 1 232 Finance income 8 557 7 564 Interest expense on financial liabilities measured at amor- 38 317 18 522 tised costCurrency loss 36 690 21 079 Interest expense on leasing 2 677 2 237 Other financial expenses 5 097 5 829 Finance expenses 82 781 47 667 Net financial items (74 224) (40 103)
Income tax expense:
(NOK 1000) 2023 2022Tax paid / payable (11 136) (12 991)Changes in deferred taxes 20 309 6 696 Tax expense 9 173 (6 295)Effective tax rate:(NOK 1000) 2023 2022Ordinary profit before tax (3 722) (16 407)Tax at Zalaris ASA's statutory tax rate of 22 % 819 3 610 Effect of different tax rates and impact of changes in rates and legislation 278 280 Non tax deductible costs and other permanent differences (66) 73 Losses not recognised as deferred tax assets 9 738 (9 773)Adjustments in respect of prior years and other adjustments (1 595) (485)Tax expense 9 174 (6 295)Effective tax rate 246.5 % 38.4 %
Tax payable in balance sheet:
(NOK 1000) 2023 2022Calculated tax payable 4 537 3 270 Total income tax payable 4 537 3 270 Specification of tax effects of temporary differences:(NOK 1000) 2023 2022Property, plant, equipment and immaterial assets 119 429 66 678 Other differences (5 942) (3 393)Tax losses carry forward (199 087) (114 189)Total temporary differences (85 600) (50 904)Deferred tax:(NOK 1000) 2023 2022Total deferred tax assets 52 065 29 837 Total deferred tax liability 27 418 23 899 Net recognised deferred tax/(liability) 22 % 24 647 5 938
42
The Group offsets tax assets and liabilities,
if and only if it has a legally enforceable
right to set off current tax assets and current
tax liabilities. In 2022 the group had an
uncapitalised tax asset in the holding company
of NOK 9,8 million. This has been capitalised
in 2023.
The Group has tax losses, which have arisen
in Norway, of NOK 166.8 million as of 31
December 2023 that has no expiration date
(NOK 144.4 million).
Note 8 – Earnings
per share
The calculation of basic earnings per share
is based on the net income attributable to
the shareholders of the parent company
and a weighted average number of shares
outstanding during the years ending 31
December 2023 and 31 December 2022
respectively. Shares issued during the
periods are included in the calculations of
weighted average number of shares from the
date the shares issue was approved by the
general meeting. Diluted equity instruments
outstanding are related to employee share-
based purchase programs.
(NOK 1000) 2023 2022Net profit/(loss) attributable to ordinary equity holders of the (2 963) (38 720)parentWeighted average number of shares 21 642 297 21 594 586 Weighted average diluted number of shares* 24 413 813 21 594 586 Basic earnings per share (NOK) (0.14) (1.79)Diluted earnings per share (0.14) (1.79)
* 2 126 541 employee share options have not been included in average
diluted number of shares as the company presented a loss for the year 2022
43
Note 9 – Intangible assets
Internally developed Internally developed soft- Customer Relationships (NOK 1000) Licenses and software software ware under construction & Contracts Goodwill Total Acquisition costAt 1st January 2022 34 695 88 454 8 593 120 862 187 843 440 447 Additions through acquistions 6 795 - - - 2 045 8 840 Additions of the year 42 6 385 15 734 - - 22 161 Disposals of the year (227) (3 594) - - - (3 821)Miscellaneous and reclassifications 1 608 5 995 (2 549) - - 2 858Reclassifications held for sale (6 795) - - - (2 045) (8 841) Currency effects 1 319 661 (936) 5 094 7 991 16 324 At 31 December 2022 37 437 97 901 20 842 125 956 195 834 477 970 Additions of the year 353 6 247 22 942 - - 29 542 Disposals of the year (5 395) (5 615) - - - (11 010)Reclassifications and reclassification held for sale - 13 568 (13 568) - - -Currency effects 1 699 887 192 8 773 13 609 25 160 At 31 December 2023 34 094 112 988 30 408 134 729 209 443 521 662
44
Internally developed Internally developed soft-Customer Relationships (NOK 1000) Licenses and software software ware under construction & Contracts Goodwill Total AmortisationAt 1st January 2022 32 842 51 966 - 47 656 - 132 464 Disposals of amortisation and currency effects (227) (3 594) - - - (3 821)This year's ordinary amortisation 1 032 15 551 - 11 826 - 28 409 Miscellaneous 1 608 - - - - 1 608 Currency effects 1 242 366 - 2 726 - 4 334 At 31 December 2022 36 497 64 289 - 62 208 - 162 994 Disposals of amortisation (5 395) (1 799) - - - (7 194)This year's ordinary amortisation 708 16 669 - 13 691 - 31 068 Currency effects 1 637 1 448 - 4 137 - 7 222 At 31 December 2023 33 447 80 607 - 80 036 - 194 090 Net book valueAt 31 December 2022 940 33 612 20 842 63 747 195 834 314 976 At 31 December 2023 647 32 381 30 408 54 693 209 443 327 572 Useful life 3-10 years 5 years N/A 10 years IndefiniteDepreciation method linear linear linear
45
The goodwill and customer relationships
& contracts in the table above relate to the
acquisitions of sumarum AG (sumarum) and
Roc Global Solution Ltd. (ROC) in 2017 and
ba.se services and consulting GmbH (ba.se) in
2021. NOK 135.2 million of the goodwill relates
to Managed Services and NOK 74,3 million
relates to Professional Services.
The calculated recoverable amount of
goodwill has been calculated based on the
corresponding CGU in each of its segments
Managed Services and Professional Services.
The recoverable amount is based on a value-
in-use calculation, using cash flow projections
for the next 5 years. The cash flow projections
are based on segment estimates for the
period 2024 to 2028, with the first year being
based on board approved budgets, and the
remaining years based on the business plan.
Only expected organic growth has been
included in the revenue projections. A terminal
value is included in the calculations. Estimates
and pertaining assumptions are made to
the best of the management’s knowledge of
historical and current events, experience and
other factors that are deemed reasonable in
the circumstances. The revenue growth and
EBITDA margins assumptions are partly based
on known new customer contracts, that will
have a revenue effect in later years, the size
of the pipeline of potential new customers and
projects, and general developments in the cost
base. Capital investments required and the
development in working capital, which are part
of the cash flow projections, are largely based
on historical figures.
The value-in-use calculation is most sensitive
to the following assumptions:
• Revenue: (5 % organic growth)
• EBITDA / EBITDA margin (19.7%)
• Discount rate
Discount rates represent the current
market assessment of the risks, taking into
consideration the time value of money and
individual risks of the underlying assets that
have not been incorporated in the cash flow
estimates. The discount rate calculation is
based on the specific circumstances of the
Group and its operating segments and is
derived from its weighted average cost of
capital (WACC). The WACC considers both
debt and equity. The cost of equity is derived
from the expected return on investment by the
Group’s investors. The cost of debt is based on
the interest-bearing borrowings the Group is
obliged to service. The beta factor is evaluated
annually based on publicly available market
data and is the same for all segments.
A conservative growth assumption of 1.5%
(1.5%) is applied for the terminal value, which
is slightly below the inflation targets for the
markets in which the Group operates.
A headroom sensitivity analysis has been
carried out, which indicates sensitivity to
changes in WACC and operating profit. The
range is +/-20% in EBITDA and +/-2% in WACC.
2023
Managed Services Headroom sensitivity analysis in NOK millionWeighted average cost of capital8.1% 9.1% 10.1% 11.1% 12.1%-20.0% 812 630 490 379 290-10.0% 1 099 878 710 576 468Percentage change in EBITDA0.0% 1 385 1 127 929 773 64610.0% 1 672 1 376 1 149 969 82420.0% 1 958 1 625 1 369 1 166 1 002
Professional Services Headroom sensitivity analysis in NOK millionWeighted average cost of capital7.4% 8.4% 9.4% 10.4% 11.4%-20.0% 332 260 206 165 132-10.0% 417 332 270 221 182Percentage change in EBITDA0.0% 501 405 333 277 23210.0% 586 477 396 333 28320.0% 671 549 459 389 333
46
Note 10 – Property, Plant and Equipment
Furniture IT- (NOK 1000) Land Buildings Vehicles and fixtures equipment Total Acquisition costAt 1st January 2022 3 759 24 131 55 19 448 7 549 54 942 Additions of the year - - - 1 495 4 189 5 684 Disposals of the year - - (57) (4 879) (2 085) (7 021)Currency effects 211 1 351 2 624 325 2 513 At 31 December 2022 3 970 25 482 - 16 688 9 978 56 118 *Additions through acquistions - - - - - - Additions of the year - - - 1 451 2 874 4 325 Disposals of the year - - - (1 929) (2 029) (3 958)Currency effects 254 1 633 - 806 766 3 459 At 31 December 2023 4 224 27 115 - 17 016 11 589 59 944
2022
Managed Services Headroom sensitivity analysis in NOK million Weighted average cost of capital8,7% 9,7% 10,7% 11,7% 12,7%-20,0% 183 103 40 -11 -52-10,0% 356 255 175 111 59Percentage change in EBITDA0,0% 529 406 310 233 17010,0% 702 558 445 355 28020,0% 875 710 580 476 391
Professional Services Headroom sensitivity analysis in NOK millionWeighted average cost of capital7,2% 8,2% 9,2% 10,2% 11,2%-20,0% 291 224 175 137 107-10,0% 370 291 233 189 153Percentage change in EBITDA0,0% 449 359 292 241 20010,0% 529 427 351 293 24620,0% 608 494 410 345 293
47
Note 11 – Right-of-use Assets and Lease Liabilities
Zalaris as a lessee
Right-of-use assets
Zalaris leases several assets such as buildings,
equipment and vehicles. The Group’s right-of-
use assets are categorised and presented in
the table below:
Furniture IT-(NOK 1000) Land Buildings Vehicles and fixtures equipment Total DepreciationAt 1st January 2022 - 1 988 56 17 054 5 990 25 088 Disposals of ordinary depreciation - - (57) (4 563) (2 012) (6 632)This year's ordinary depreciation - 489 - 999 2 419 3 907 Currency effects - 133 2 413 119 667 At 31 December 2022 - 2 610 1 13 903 6 516 23 030 *Disposals of ordinary depreciation - - - (1 895) (1 938) (3 833)Disposals of ordinary depreciation - - - (1 895) (1 938) (3 833)This year's ordinary depreciation - 554 - 861 2 853 4 268 Currency effects - 157 - 670 467 1 294 At 31 December 2023 - 3 321 1 13 539 7 898 24 759 Net book valueAt 31 December 2022 3 970 22 872 (1) 2 784 3 463 33 089 At 31 December 2023 4 224 23 794 (1) 3 477 3 691 35 185 *Opening balance restatedEconomic life indefinite 50 years 3 years 5 years 3 yearsDepreciation method none linear linear linear linearDepreciation method none linear linear linear linear
Right-of-use assets
(NOK 1000) Buildings Equipment Vehicles TotalAcquisition costAt 1 January 2022 44 387 545 9 724 54 656 Additions and adjustments 35 363 - 2 085 37 448 Disposals (5 520) - (2 016) (7 536) At 31 December 2022 74 230 545 9 793 84 568 Additions and adjustments 20 345 - 4 466 24 811 Disposals (3 623) - (3 036) (6 659)At 31 December 2023 90 952 545 11 223 102 720
48
Extension options
Zalaris’ lease of buildings has lease terms
that vary from one year to ten years, and
several agreements involve a right of renewal
which may be exercised during the last
period of the lease term. Zalaris assesses at
the commencement whether it is reasonably
certain to exercise the renewal right. This is
because the Group is not expecting the terms
for the extension period to be lower than the
current market price at the time of execution of
an extension period compared to similar lease
agreements. Zalaris continuously evaluates
more cost-effective leases, as the Group does
not consider these assets to be critical to the
business.
The leases do not contain any restrictions on
Zalaris’ dividend policy or financing. Zalaris
does not have significant residual value
guarantees related to its leases to disclose.
Right-of-use assets
(NOK 1000) Buildings Equipment Vehicles TotalDepreciationAt 1 January 2022 24 381 135 3 716 28 232 Depreciation 16 740 144 3 945 20 829 Disposal (5 520) 0 (2 016) (7 536) At 31 December 2022 35 601 279 5 645 41 525 Depreciation 18 669 144 4 189 23 002 Disposal (3 623) - (3 036) (6 659)At 31 December 2023 50 647 423 6 798 57 868 Carrying amount at 31 December 2022 42 960 2 071 3 333 48 364 Carrying amount at 31 December 2023 40 305 122 4 425 44 851
Lease liabilities
(NOK 1000) 2023 2022Current 18 469 17 783 Non-current 28 585 32 328 Lease liabilities at 31 December 2023 47 054 50 111 Interest expense included (in finance cost) 2 677 2 237Operating expenses related to short-term leases 94 0Operating expenses related to low value assets 65 10Total cash outflows for leases 25 467 20 121
49
Note 12 – Trade Accounts Receivables
The Group had the following trade accounts
receivable due, but not paid or written off:
Losses on trade accounts receivable are
classified as other operating expenses in the
income statement. See note 19 for assessment
of credit risk.
Details on the credit risk concerning trade
accounts receivable are given in note 19.
(NOK 1000) 2023 2022Gross trade accounts receivable 263 058 191 839 Provisions for losses (368) (125)Trade accounts receivable 262 690 191 714 Movements in the provision for loss are as follows: 2023 2022Opening balance (125) (237)Provision of the year (308) (41)Realised loss this year 65 153 Closing balance (368) (125)
Calculation of the expected credit losses
Determine the expect-0 days 1-30 days 31-60 days 61-90 days More than 90 Totaled credit losspast duepast duepast duepast duedays past dueBalances outstanding at 185 005 62 200 5 882 3 668 5 934 262 690reporting dateExpected credit losses 0.03% 0.17% 0.20% 0.20% 0.21%Expected credit loss 64 105 12 7 12 201allowance
(NOK 1000) Total Not due <30 d 30-60d 60-90d >90d31 December 2023 262 695 186 178 62 227 5 882 3 668 4 740 31 December 2022 191 715 148 795 32 500 6 680 1 365 2 375
50
Note 13 – Other Current Assets
Note 14 – Cash and Cash Equivalents and
Short-Term Deposits
(NOK 1000) 2023 2022Advances to employees 1 168 1 352 Prepaid rent 1 784 903 Prepaid hardware 1 585 1 437 Prepaid software 3 038 1 193 Prepaid insurance 1 081 943 Prepaid other expenses 466 1 252 Prepaid maintenance and service 280 796 Accrued income 18 928 25 625 Public duties and taxes 8 112 6 671 Deposit accounts 9 039 1 809 Other receivables 601 6 244 Total other short-term receivables 46 082 48 225
(NOK 1000) 2023 2022Cash in hand and at bank - unrestricted funds 131 630 87 706 Employee withheld taxes - restricted funds 4 092 4 090 Cash and cash equivalents in the balance sheet continuing operations 135 722 91 796 Cash discontinuing operation 248 1 660 Cash and cash equivalents in the balance sheet continuing and 135 970 93 456 discontinuing operations
Short-term deposits
(NOK 1000) 2023 2022Customer deposits 49 1 318
Short-Term Deposits
The Group pays salaries on behalf of its
customers. For this purpose, separate deposit
accounts are established. These deposits
accounts are not recognised in the Group’s
balance sheets. The table below provides
information about on the total balance of these
deposit accounts.
51
Note 15 – Share Capital and Shareholder
information and dividend
The nominal value of the share is NOK 0.10. All
the shares in the company have equal voting
rights and are entitled to dividend.
The computation of earnings per share is
shown in note 8.
Shares 2023 2022Shares - nominal value NOK 0,10 22 135 279 22 135 279Total number of shares 22 135 279 22 135 279
The major shareholders at 31. December 2022 are:
Shareholder Number of shares: % of totalNorwegian Retail AS 2 891 482 13.06%Verdipapirfondet Alfred Berg Gamba 2 106 346 9.52%Danske Bank A/S 1 428 006 6.45%Codee Holding AS 1 395 735 6.31%Verdipapirfondet DnB SMB 1 221 606 5.52%J.P. Morgan SE 1 044 168 4.72%Vestland Invest AS 940 659 4.25%Vpf DnB Norge Selektiv 703 551 3.18%Skandinaviska Enskilda Banken AB 653 734 2.95%Verdipapirfondet Nordea Avkastning 507 705 2.29%AS Mascot Holding 450 000 2.03%Verdipapirfondet Nordea Kapital 367 540 1.66%Ølja AS 349 650 1.58%Næringslivets Hovedorganisasjon 333 217 1.51%Harlem Food AS 327 706 1.48%Skandinaviska Enskilda Banken AB 300 000 1.36%Verdipapirfondet Nordea Norge Plus 265 054 1.20%Taconic AS 262 040 1.18%BSN AS 240 000 1.08%Shares owned by the Company 490 070 2.21%Others 5 857 010 26.46%Total 22 135 279 100.00%
52
Equity and dividend
No dividend was paid for the financial year
2022. The board of directors will not propose
a dividend for the financial year 2023. Dividend
paid in 2022 relates to the 2021 financial year.
Assets pledged as security
Shares in all subsidiaries of Zalaris ASA have
been pledged as guarantee for the bond loan.
In addition, assets in the subsidiaries Zalaris
HR Services Norway AS, Zalaris HR Services
Sweden AB, Zalaris HR Services Denmark AS,
Zalaris HR Services Finland OY and Zalaris
Deutschland GmbH have been pledged as
guarantees for the loan. Nordea has pledged
guarantee of NOK 7 million against assets in
Zalaris ASA as security for bank deposits.
Note 16 – Interest-Bearing Loans and Borrowings
(NOK 1000) Maturity Duration Interest rate 2023 2022Financial institution Agreement 0 0 0 non-current current Total non-current current TotalOslo Stock Exchange* Bond loan Mar 2028 5 years see below 439 205 - 439 205 - 368 208 368 208 Commerzbank, Bank** Bank loan Dec 2031 14 years 1.3% - 10 506 10 506 9 874 1 234 11 108 De Lage Landen Finans Leasing Jan 2028 5 years 7.05% 759 251 1 010 1 017 251 1 268 Interest-bearing debt and 439 964 10 757 450 721 10 891 369 693 380 584 borrowings
*The bond loan outstanding as at 31 December 2022 was repaid in March 2023, through the issue of a new bond loan maturing in March 2028.
See note 25 for further details.
**Zalaris Deutschland GmbH entered a loan agreement with Commerzbank in March 2017 related to the financing of the office building in Leipzig.
The loan has been fully repaid in February 2024.
Total loans
(NOK 1000)2023 2022Interest-bearing Interest-bearing Leasedebt and borrowings Total Leasedebt and borrowings TotalAt 1 January 2023 50 110 380 584 430 694 30 869 359 243 390 112 Additions 16 909 439 736 456 645 39 363 - 39 363 Payments 2023 (22 790) (400 547) (423 337) (20 121) (2 650) (22 771)Currency changes 2 825 30 948 33 773 - 23 990 23 990 At 31 December 2023 47 054 450 721 497 775 50 111 380 583 430 694
53
Note 17 – Pensions
Pension for employees in the Norwegian
entities
The Group is required to have an
occupational pension scheme in accordance
with the Norwegian law on mandatory
occupational pension (“Lov om obligatorisk
tjenestepensjon”). The Group’s pension
schemes satisfy the requirements of this law,
and represent a defined contribution plan,
with disability coverage. At the end of the year
there were 120 (110) participants in this defined
contribution plan, including the AFP-scheme.
The pension expenses equal the calculated
contribution for the year and was NOK 4.5
million (NOK 4.4 million). The scheme is
administered by Storebrand.
In 2016 a new AFP-scheme was established.
The new AFP-scheme is not an early
retirement plan, but a plan that gives a lifelong
contribution to the ordinary pension. The
employees can choose to exercise the new
AFP-scheme starting at the age of 62 years,
also in combination with continued work, and
the annual regular post-employment benefits
increases in the new scheme if early AFP
retirement is rejected. The new AFP-scheme
is a defined benefit multi-employer plan which
is financed through contributions that are
determined by a percentage of the employee’s
earnings. There is currently no reliable
measure and allocation of liabilities and assets
in the plan. The plan is accounted for as a
defined contribution plan which means that the
contributions are recognised as expenses with
no provisions. The total cost for this scheme
was NOK 0.6 million (NOK 0.7 million).
The premium paid during 2023 was 2.6% of
salary between 1 G and 7.1 G. 1G equals NOK
118.6 thousand as of 31 December 2023 (NOK
111.5 thousand).
The AFP-scheme does not publish any
estimates on future rate of premiums, but it is
expected that the premiums will be increased
over time to meet the expectations of
increased pension payments.
Pensions for other employees
Employees in Group companies outside
Norway have pension plans in accordance
with local practice and local legislation. The
Group has only defined contribution plans.
Contributions are paid to pension insurance
plans and charged to the income statement
in the corresponding period. Once the
contributions have been paid, there are no
further payment obligations.
Denmark has defined contribution plans for
all employees, a total of 36 people end of the
year. Finland has a defined contribution plan
for all its employees, a total of 64 employees.
Sweden has a defined contribution plan for all
employees, a total of 57 employees. UK has a
defined contribution plan for all employees, a
total of 48 employees. Germany has defined
contribution plan for executive employees.
Total expenses recognised related to pension
in 2023 amounted to NOK 24.8 million (NOK
21.8 million).
Guarantees and commitments
There are not issued any guarantees from the
parent company on behalf of the Company
against third parties. For leasing liabilities
relating to right-of-use assets, see note 11.
54
Note 18 – Other Short-Term Liabilities Note 19 – Financial Instruments
(NOK 1000) 2023 2022Prepayments from customers* 15 993 18 711 Wages, holiday pay and bonus 31 567 26 139 Accrued expenses and other current liabilities 61 255 47 153 Total 108 815 92 003
* Prepayments from customers both relate to prepayments of fixed service fees for the first
month starting outsourcing deliveries, and prepayments related to liabilities for transferred
personnel.
Financial instruments by category
2023 Financial assets Fair value Financial at amortised through profit liabilities at Total book costor lossamortised costvalue(NOK 1000)Financial assetsTrade accounts receivable 262 690 262 690 Other short-term receivables 46 083 46 083 Cash and cash equivalents 135 722 135 722 Total 444 495 - - 444 495 Financial liabilities at amortized costContigent considerations 1 544 1 544 Borrowings, short term 10 757 10 757 Borrowings, long term 439 964 439 964 Trade accounts payables 38 159 38 159 Other short-term debt 108 815 108 815 Total - 1 544 597 695 599 239
55
Fair value of financial instruments
The Group classifies fair value measurements
by using a fair value hierarchy which reflects
the importance of the input used in the
preparation of the measurements. The fair
value hierarchy has the following levels:
It is assessed that the carrying amounts of
financial instruments recognised at amortised
cost in the financial statements approximate
their fair values. The assessment is based on a
judgment that difference between interest rate
at year-end compared to draw down.
Value assessment of liabilities of financial
instruments is set Level 3 in the fair value
hierarchy.
Financial risk management
The Group has some exposure to risks from its
2022 Financial assets Fair value Financial at amortised through profit liabilities at Total book costor lossamortised costvalue(NOK 1000)Financial assetsTrade accounts receivable 191 715 191 715 Other short-term receivables 41 981 41 981 Cash and cash equivalents 91 796 91 796 Total 325 492 - - 325 492 Financial liabilities at amortized costContigent considerations 659 659Borrowings, short term 10 891 10 891 Borrowings, long term 369 693 369 693 Trade accounts payables 45 407 45 407 Other short-term debt 92 003 92 003 Total - 659 517 994 518 653
use of financial instruments, including credit
risk, liquidity risk, interest rate risk and currency
risk. This note presents information about
the Group’s exposure to each of the above-
mentioned risks, and the Group’s objectives,
policies and processes for managing such
risks. At the end of this note, information
regarding the Group’s capital management is
provided.
Market Risk from Financial Instruments
Market risk is the risk that the fair value of
future cash flows of a financial instrument will
fluctuate because of changes in market prices.
Market prices comprise three types of risk:
market risk (e.g. interest rate risk and currency
risk), commodity price risk and other price
risk. The Company’s financial instruments are
mainly exposed to interest rate and currency
risks.
Interest Rate Risk
Interest rate risk is the risk that the fair value
or future cash flows of a financial instrument
will fluctuate because of changes in market
interest rates. The Group’s interest risk mainly
relates to the Company’s bond loan of EUR 40
million (ref. Note 16), which has an interest rate
equal to the 3 months Euribor plus 5.25%. Any
+0.5 percentage point increase in the 3 months
Euribor would increase the Group’s annual
interest expense by approximately NOK 2.2
million. The interest risk is thus considered to
be moderate.
Foreign Currency Risk
Foreign currency risk is the risk that the
fair value or future cash flows of a financial
instrument will fluctuate because of changes
in foreign exchange rates. The Company is
primarily exposed to foreign exchange risk
arising from various currency exposures with
respect to the SEK, EUR and GBP in relation to
its debt obligations as well as from commercial
transactions.
For operational transactions denominated in
currencies other than the functional currency
of the entities in the Group, the Company’s
policy is to exchange into foreign currency as
required on a spot basis. Most transactions
carried out by Group entities are done in the
functional currency of those entities.
As of 31 December 2023 the Company has a
Euro-based bond loan of EUR 40 million. As
at 31 December 2023 the Company had an
unrealised currency gain amounting to NOK
1.3 million related to this loan. Except for this,
the Group has limited exposure to currency
risk from assets and liabilities recognised as
of 31 December 2023 that are denominated in
currencies other than the functional currency
of the Group entities. As of 31 December
2023 the Group has currency exposure from
EUR, DKK, INR, SEK, GBP, HUF, PLN, AUD and
SGD. It is mainly the EUR exchange rate that
constitutes a currency risk for the Company. A
+/-5% negative change in the exchange rate
56
of EUR would have resulted in a finance loss
pre-tax of approximately NOK 23.6 million, with
most of the potential gain/(loss) related to the
EUR 40 million bond loan.
Credit Risk
Credit risk is the risk that a counterparty will
not meet its obligations under a financial
instrument or customer contract, leading to a
financial loss. The Group is exposed to credit
risk from its operating activities (primarily trade
receivables) and from its financing activities,
including deposits with banks and financial
institutions, derivatives, debt instruments and
account receivables. The counterparty to the
cash and cash equivalents and deposits banks
which are assessed to be solid.
Trade Receivables and Contract Assets
Customer credit risk is managed by each
business unit subject to the Group’s
established policy, procedures and control
relating to customer credit risk management.
Credit quality of a customer is assessed based
on a credit rating scorecard and individual
credit limits are defined in accordance with this
assessment. Outstanding customer receivables
and contract assets are regularly monitored.
The Group has a customer portfolio of well-
known companies and has had low credit
losses (Note 16).
An impairment analysis is performed at each
reporting date using a provision matrix to
measure expected credit losses. The provision
rates are based on days past due for groupings
of various customer segments with similar
loss patterns (i.e., by geographical region,
product type, customer type and rating, and
coverage by letters of credit or other forms of
credit insurance). The calculation reflects the
probability-weighted outcome, the time value
of money and reasonable and supportable
information that is available at the reporting
date about past events, current conditions
and forecasts of future economic conditions.
Generally, trade receivables are written off if
past due for more than one year and are not
subject to enforcement activity. The Group
does not hold collateral as security. The Group
evaluates the concentration of risk with respect
to trade receivables and contract assets as low,
as its customers are in several jurisdictions and
industries and operate in largely independent
markets.
Liquidity risk
Liquidity risk is the risk of being unable to pay
financial liabilities as they fall due. The Group’s
approach to managing liquidity risk is to ensure
that it will always have enough liquidity to meet
its financial liabilities as they fall due, under
normal as well as extraordinary circumstances,
without incurring unacceptable losses or
risking damage to the Group’s reputation.
Prudent liquidity risk management implies
maintaining enough cash and the availability of
appropriate funding.
The table below details the contractual
maturities for the Group’s financial liabilities.
The tables do not include interest payments.
The contractual amounts were estimated
based on the closing exchange rates at
balance sheet date.
Per 31 December 2023
Less than 3 3 to 12 1 to 5 6 to 10 (NOK 1000)monthsmonthsyearsyears TotalBorrowings, long term 439 964 439 964 Borrowings, short term 370 10 387 10 757 Trade creditors and other short term liabilities 38 159 92 822 15 993 146 974 Leasing IFRS 16 7 238 9 653 26 950 3 214 47 055 Total liabilities 45 767 112 862 482 907 3 214 644 750
Per 31 December 2022
Less than 3 3 to 12 1 to 5 6 to 10 (NOK 1000)monthsmonthsyearsyears TotalBorrowings, long term 7 188 3 703 10 891 Borrowings, short term 348 369 345 369 693 Trade creditors and other short term liabilities 45 407 73 291 18 711 137 409 Leasing IFRS 16 4 010 13 773 27 009 5 319 50 111 Total liabilities 49 765 456 409 52 908 9 022 568 104
NOK 368.2 million of the short-term borrowings in 2022 of NOK 369.3 million relates to the bond loan repaid
in March 2023.
57
Capital management
A key objective in relation to capital
management is to ensure that the Company
maintains a sufficient capital structure to
support its business development and to
maintain a strong credit rating. The Company
evaluates its capital structure considering
current and projected cash flows, potential
new business opportunities and the Group’s
financial commitments.
The Company has a long-term equity ratio
target of between 25 – 30%. The equity ratio
as of 31 December 2023 was 18.3% (18.1%).
The Group aims to maximise shareholder
return over time, and the long-term target is to
distribute dividends to shareholders of around
50% of the annual net profit before tax, taking
into consideration its outlook, investment
opportunities and financial position. There are
restrictions on dividend payments in the bond
loan agreement.
To maintain or adjust the capital structure, the
Company may issue new shares or obtain new
loans.
Note 20 – Transactions
with Related Parties
Note 21 – Overview of Subsidiaries
The following subsidiaries are included in the consolidated accounts:
a) Purchase from related partiesRelated Party Transaction 2023 2022Rayon Design AS* Management 1 566 2 815 ServicesTotal 1 566 2 815
* Norwegian Retail AS, a company owned 100% by
Hans-Petter Mellerud, CEO of Zalaris ASA, owns
40% of the shares in Rayon Design AS.
b) Remuneration to senior group management and the board(NOK 1000) 2023 2022Short-term benefit 14 710 14 172 Pension benefits 819 783 Share-based payment 7 977 5 775 Total 23 506 20 730
Further details can be found in the annual
remuneration report for 2023 published on
www.zalaris.com
Company Country "Ownership/Voting share"ba.se consulting & services GmbH Germany 100%vyble GmbH Germany 90%Zalaris Australia Pty Ltd Australia 100%Zalaris Deutschland GmbH Germany 100%Zalaris France SAS France 100%Zalaris HR Services Denmark A/S Denmark 100%Zalaris HR Services España SL Spain 100%Zalaris HR Services Estonia Estonia 100%Zalaris HR Services Finland OY Finland 100%Zalaris HR Services India Pvt Ltd India 100%Zalaris HR Services Ireland Ltd Ireland 100%Zalaris HR Services Latvia SIA Latvia 100%Zalaris HR Services Lithuania UAB Lithuania 100%Zalaris HR Services Norway AS Norway 100%Zalaris HR Services Sverige AB Sweden 100%Zalaris Magyarország Kft Hungary 100%Zalaris Polska Sp Z.o.o Poland 100%Zalaris Singapore Pte Ltd Singapore 100%Zalaris UK Ltd UK 100%
58
Note 22 – Share-based
payment plan
Zalaris ASA (the “Company”) operates a
share-based payment plan for members of the
executive management and key employees.
The share-based payment plan consists of
a share option program and restricted stock
units (“RSUs”).
The costs recognised for the share-based
payment plan are shown in the following table:
Restricted stock units
The general meeting of Zalaris ASA held on
23 May 2023, gave the Board the authority to
grant up to 135,000 RSUs annually to executive
management, with matching requirements.
Under this plan the executive management
may convert up to 50% of approved bonuses
to RSU’s at a 100% higher value (e.g. NOK 50k
of annual bonus is converted to NOK 100k
worth of RSUs). The purpose of the RSUs is to
further align the interests of the Company, its
subsidiaries and its shareholders by providing
long term incentives in the form of an own
investment in the Company done by the
participant and matching awards (the RSUs).
The granted RSUs have a three-year vesting
period. The RSUs require the employee to
purchase the required number of matching
shares at the grant date and hold these until
the RSUs are fully vested. Non-vested RSUs
are cancelled when the employee has given
notice of termination and are treated as
forfeited. If for some reason the Company is
not holding a sufficient number of shares at the
relevant settlement date, any RSUs awarded
and settled under the plan shall be settled by
a cash bonus payment equal to the fair market
value per share on the date of settlement
multiplied by the number of RSUs. A total of
82,343 RSUs were granted in 2023.
The Company will do its utmost to settle the
granted RSUs as shares, and thus accounts for
the RSUs as an equity-settled plan.
(NOK 1000) 2023 2022Restricted Stock Units 1 656 1 101 Employee share options 9 933 7 526 Accrued social security costs 3 014 (110)Total recognized costs 14 603 8 517 Accrued payroll tax at the end of the period 1 816 118
59
The following table illustrates the number of
RSUs outstanding:
The fair value of the RSUs is the weighted
average share price at grant date:
Share Option Program
The general meeting of Zalaris ASA held on
20 May 2021, gave the Board the authority to
grant up to 1 million employee share options
annually for a three-year period. The strike
price is based on the weighted average share
price for seven days preceding the grant. The
options granted vest after 36 months. Each
share option corresponds to one share.
Employee share options are not subject to any
performance-based vesting conditions. The
Company has the option to settle the share
options in cash, however they have no legal or
constructive obligation to repurchase or offer
cash-settlements for options granted. Non-
vested share options are cancelled when the
employee has given notice of termination and
are treated as forfeited. A total of 1,000,000
options were granted in 2023. The options
were granted at an average exercise price of
NOK 37.18.
The following table illustrates the number
of options outstanding and their weighted
average exercise price (WAEP):
The range of exercise prices for options
outstanding at the end of the year was NOK
29.10 to NOK 61.91.
The fair value of the share options is estimated
at the grant date using the Black-Scholes
option pricing model, taking into account
the terms and conditions upon which the
share options were granted. The weighted
average fair value of share options granted to
employees during 2023 was NOK 16.49 per
option (NOK 11.12).
The following table lists the key inputs to the
model used for the year ended 31 December:
Number of RSUs 2023 2022Outstanding at the beginning of the period 66 299 125 268 Granted 82 343 41 031 Released (11 979) (100 000)Outstanding at the end of the period 136 663 66 299
2023 2022Number of Number of options WAEP (NOK)options WAEP (NOK)Outstanding at the beginning of the period 2 246 500 46.57 1 522 500 51.87 Granted 1 000 000 37.18 807 000 37.06 Exercised (34 212) 35.04 - - Terminated (340 800) 44.92 (83 000) 51.02 Expired (139 488) 31.75 - - Outstanding at the end of the period 2 732 000 44.25 2 246 500 46.57 Exercisable at the end of the period - - - -
The weighted average assumptions used 2023 2022Expected life of RSUs (year) 3.00 3.00 Weighted average share price 41.00 47.00
The weighted average assumptions used 2023 2022Expected volatility (%) 47.16 44.22 Risk-free interest rate (%) 3.19 2.97 Expected life of options (year) 3.0 3.2 Weighted average share price 41.21 34.78
60
Historic volatility is assumed to be a
reasonable indicator of expected volatility.
Expected volatility is therefore defined as
historic volatility. The risk-free interest rate
used for share option calculations is collected
as of grant date of Norwegian state bonds from
Norges Bank. Where there is no exact match
between the term of the interest rates and the
term of the share options, interpolation is used
to estimate a comparable term.
Social security costs on employee share
options outstanding are estimated at the
end of each quarter based on the difference
between actual share price and exercise price
for the option and recognised as an expense
over the vesting period.
Annual share purchase program
The Company completed an annual share
purchase program for employees in December
2023. As part of the program, Zalaris has
sold 24,511 own shares to employees at a
subscription price of NOK 33.41 per share
for Norwegian employees and NOK 31.45 for
non-Norwegian employees. The shares were
transferred to the employees in February
2024. The subscription price was based on
the volume-weighted average share price
in the period between 29 November to 7
December 2023, less a 20 % discount. To
receive the discount the shares, have a 12
month lock-up period.
See Executive Remuneration Policy available
at www.zalaris.com for detailed information on
the Group’s share-based payment plan.
Note 23 – Discontinued
operations
In the board meeting on 13 June 2022, the
Group decided to initiate a process to reduce
its ownership in vyble GmbH (“vyble”), a
company based in Hagen, Germany. The
Group acquired a 90 % ownership. The
transaction is expected to be completed within
a year from this date. At 30 June 2022, vyble
was classified as a company held for sale and
as a discontinued operation. The business of
vyble represented the entirety of the Group’s
HR & Payroll Tech Investments until the
decision of sale was made. With vyble being
classified as discontinued operations, the HR &
Payroll Tech Investments segment is no longer
presented in the segment note. The results of
vyble for the year are presented below:
The accumulated loss attributed to non-
controlling interest NOK 2,4 million, which is
also this year’s loss. There are no dividend
paid to either The Group or the non-controlling
interest.
The major classes of assets and liabilities of
vyble classified as held for sale as at 30 June
are as follows, whereof 10 % is attributed to the
non-controlling interest:
Profit & Loss from discontinued operations
(NOK 1000) 2023 2022Revenue 3 386 3 378 Operating expenses 13 769 23 992 Operating loss (10 383) (20 614)Finance costs 404 167 Profit/(loss) before tax from discontinued operation (10 787) (20 781)Tax expense 2 373 4 763 Profit/(loss) for the year tax from discontinued operation (8 414) (16 018)
61
The net cash flows incurred by vyble are as follows:
Note 24 – Events After
the Balance Sheet Date
The company has sold its building in Leipzig
office. It generates net cash proceeds of NOK
31 million. after paying off debt and other costs
related to the sale. The sale resulted in a net
gain of around NOK 11 million, which will be
reported in the first quarter. There have been
no other events after the balance sheet date
which have had a material effect on the issued
accounts.
Assets held for sale
(NOK 1000) 2023 2022AssetsIntangible assets 8 674 9 628 Property, plant and equipment 9 11 Trade accounts receivable 1 343 1 089 Cash and cash equivalents 248 1 655 Total assets held for sale 10 274 12 383
Liabilities
Creditors 544 1 500 Interest-bearing loans and borrowings 4 135 3 283 Liabilties directly associated with assets held for sale 4 679 4 783 Net assets directly associated with disposal group 5 595 7 600
Cash flow
(NOK 1000) 2023 2022Operating (7 771) (18 828)Investing (107) (11 592)Net cash outflow (7 878) (30 420)
“Zalaris' team, in particular Claire and
Narahari, have been brilliant to work
with. Amazing knowledge of how to
best integrate the SAP SuccessFactors
technology. The team always make
themselves available when needed
and are extremely selfless with their
time and effort.”
— Luke Webster
Senior Implementation
Project Manager at Go1
IN PROGRESS
63
Financial Statement – Parent Company
Parent Company Annual Accounts Report 2023
Zalaris ASA
The parent company annual accounts report for Zalaris ASA contains
the following documents:
• Statement of Income
• Statement of Balance Sheet
• Statement of Cash Flows
• Statement of Changes in Equity
• Notes to the Financial Statement
The financial statements, which have been drawn up by the Board and
management, should be read in relation to the Annual Report and the
independent auditor’s opinion.
INCOME STATEMENT 1 January - 31 December
(NOK 1000) Note 2023 2022
Revenue 934 -
Other revenue 2 262 299 149 796
Total Revenue 263 233 149 796
Operating expenses
License costs 54 953 45 469
Personell expenses 3 42 240 28 816
Other operating expenses 4,5 124 554 102 574
Amortisation intangible assets 6 14 466 13 703
Depreciation and impairments 7 344 281
Total operating costs 236 557 190 843
Operating profit 26 676 (41 047)
Financial items
Financial income 8 127 531 38 379
Financial expenses 8 (89 402) (44 602)
Unrealised foreign currency loss 8 2 120 (15 773)
Net financial items 40 249 (21 996)
Ordinary profit before tax 66 925 (63 043)
Income tax expense
Tax expense/(income) on ordinary profit 9 (13 760) -
Total tax expense/(income) (13 760) -
Profit for the year 80 685 (63 043)
Attributable to:
Other Equity 80 685 (63 043)
64
BALANCE SHEET at 31 December
(NOK 1000) Note 2023 2022
ASSETS
Non-current assets
Intangible assets
Deferred tax asset 9 36 694 22 934
Other intangible assets 6 39 744 40 155
Total intangible assets 76 438 63 089
Fixed assets
Property, plant and equipment 7 986 1 068
Total fixed assets 986 1 068
Financial non-current assets
Shares in subsidiaries 10 281 291 277 189
Total financial non-current assets 281 291 277 189
Total non-current assets 358 715 341 346
Current assets
Trade accounts receivable 11 400 -
Prepayments 3 306 3 631
Other short-term receivables 11 2 901 4 775
Other short-term receivables to group
companies
11 208 726 127 940
Cash and cash equivalents 12 75 229 58 149
Total current assets 290 562 194 495
TOTAL ASSETS 649 277 535 842
BALANCE SHEET at 31 December
(NOK 1000) Note 2023 2022
EQUITY AND LIABILITIES
Equity
Paid-in capital
Share capital 13 2 165 2 159
Other paid in equity 21 481 10 038
Share premium 143 045 141 898
Total paid-in capital 166 691 154 096
Other equity (57 274) (137 820)
Total earned equity (57 274) (137 820)
Total equity 109 417 16 275
Non-current liabilities
Interest-bearing loans and borrowings 14 439 964 1 016
Total long-term debt 439 964 1 016
Current liabilies
Trade accounts payable 15 7 960 17 941
Interest-bearing loans 14,15 251 368 459
Interest-bearing loans group companies 14,15 48 854 113 912
Short-term debt to group companies 15 18 777 7 465
Income tax payable 9 - -
Public duties payable 3 628 2 249
Other short-term debt 20 426 8 524
Total short-term debt 99 896 518 550
Total liabilities 539 860 519 566
TOTAL EQUITY AND LIABILITIES 649 277 535 842
Adele Norman Pran
Chair of the Board
Erik Langaker
Board Member
Liselotte Hägertz Engstam
Board Member
Kenth Eriksson
Board Member
Jan M. Koivurinta
Board Member
Oslo, 10 April 2024
65
STATEMENT OF CASH FLOWS 1 January - 31 December
(NOK 1000) 2023 2022
Cash flows from operating activities
Ordinary profit before tax 66 925 (63 042)
Net financial items (53 147) (16 361)
Amortisation and depreciation 14 810 13 983
Changes in trade accounts receivable and payables (10 381) 13 462
Changes in other accruals (53 995) 1 097
Share based payment program 7 473 5 215
Interest received 17 662 5 776
Interest paid (45 600) (19 248)
Net cash flows from operating activities (56 252) (59 118)
Cash flows from investing activities
Investments in Intangible assets and property, plant and equipment (14 316) (15 713)
Purchase and investment in subsidiary - (121)
Net cash flows from investing activities (14 316) (15 834)
Cash flows from financing activities
Group contribution and dividend from subsidiaries 106 567 30 961
Own shares 881 (17 768)
Revolving credit (65 058) (19 872)
New loan 438 948 -
Repayment of borrowings (398 140) -
Paid dividend payment - (7 558)
Net cash flows from financing activities 83 198 (14 237)
Net changes in cash and cash equivalents 12 628 (89 188)
Net foreign exchange difference 4 450 (1 128)
Cash and cash equivalents at the beginning of the year 58 150 148 466
Cash and cash equivalents at the end of the year 75 228 58 150
STATEMENT OF CHANGES IN EQUITY
(NOK 1000)
Share
capital
"Own
shares"
Share
premium
Other paid
in equity
Total paid-
in capital
Other
equity
Total
equity
Equity at 01.01.2022 2 214 (29) 157 370 3 656 163 211 (67 220) 95 990
Income for the year - (63 042) (63 042)
Paid dividend - (7 558) (7 558)
Share based payments 5 216 5 216 5 216
Settlement of share based payments 3 447 3 447 3 447
Sale of own shares 10 2 271 (2 281) - -
Purchase of own shares (35) (17 743) (17 778) (17 778)
Equity at 31.12.2022 2 214 (55) 141 898 10 037 154 096 (137 820) 16 275
Income for the year - 80 685 80 685
Share based payments 7 473 7 473 7 473
Share based payments subsidiaries 4 102 4 102 4 102
Exercise of share based payments 1 131 (131) - -
Sale of own shares 5 1 016 1 021 (140) 882
Equity at 31.12.2023 2 214 (49) 143 045 21 481 166 692 (57 274) 109 417
66
the date of the balance sheet. Foreign exchange
gains and losses resulting from the settlement
of such transactions and from the translation of
monetary assets and liabilities denominated in
foreign currencies are recognised in the income
statement.
Revenue Recognition
The Company’s revenue consists of revenue
from providing services to subsidiaries and
basic consulting services. Revenue is in general
recognised when it is probable that transactions
will generate future financial benefits for the
Company and the size of the amount can be
reliably estimated. Sales revenue is presented
net of value-added tax and potential discounts.
The service revenue and the revenue from
basic consulting services are recognised
according to the rendering of the service. Small
projects and change orders beyond the terms of
the main contract with the customer service de-
livery are recognised according to the rendering
of the services.
Income Tax
Income tax expense for the period comprises
current tax expense and deferred tax expense.
Tax is recognised in the income statement,
except to the extent that it relates to items
recognised in other comprehensive income
or directly in equity. In this case the tax is also
recognised in other comprehensive income or
directly in equity.
Deferred tax assets and liabilities are calculat-
ed based on existing temporary differences
between the carrying amounts of assets and
liabilities in the financial statement and their tax
bases, together with tax losses carried forward
at the balance sheet date. Deferred tax assets
and liabilities are calculated based on the tax
rates and tax legislation that are expected to ap-
ply when the assets are realised or the liabilities
are settled, based on the tax rates and tax leg-
islation that have been enacted or substantially
enacted on the balance sheet date. Deferred
tax assets are recognised only to the extent
that it is probable that future taxable profits will
be available against which the assets can be
utilised. Deferred tax assets and liabilities are
not discounted.
Intangible Assets: Internally Developed
Software
Costs related to internally developed software
are capitalised to the extent that a future eco-
nomic benefit associated with the development
of identifiable intangible assets and costs can
be reliably measured. Otherwise, the costs are
expensed as incurred. Capitalised development
is amortised over their useful lives. Research
costs are expensed as incurred.
Fixed Assets
Fixed assets are valued at cost less accumulat-
ed depreciation and impairment losses. When
assets are sold or disposed of, the gross carry-
ing amount and depreciation are derecognised,
and any gain or loss on the sale or disposal is
recognised in the income statement.
The gross carrying amount of fixed assets is the
purchase price, including duties/taxes and direct
acquisition costs related to making the fixed
asset ready for use.
The depreciation periods and methods are
assessed each year. The residual value is
estimated every year-end and changes in the
estimate for residual value are accounted for as
an estimation change.
Leases (as Lessee)
Financial Leases
Leases where the Group assumes most of the
risk and rewards of ownership are classified as
financial leases. Financial leasing contracts are
recognised on the balance sheet and depreciat-
ed on a linear basis over the expected useful life
of the assets. The leasing debt is classified as a
long-term debt and the leasing debt is reduced
by the payments according to the leasing
contract deducted by an interest element which
is expensed.
Operating Leases
Leases in which most of the risks and rewards
of ownership are retained by the lessor are
classified as operating leases. Payments made
under operating leases are charged to the
income statement on a straight-line basis over
the period of the lease.
Shares in Subsidiaries
Shares in subsidiaries are measured using the
Note 1 – Accounting
principles and basis
for preparation
Zalaris ASA (“the Company”) is a limited
liability company incorporated and domiciled
in Norway. The Company’s main office located
in Hoffsveien 4, Oslo, Norway. The Company
delivers full- service outsourced personnel and
payroll services.
The financial statements of Zalaris ASA for the
period ending on 31 December 2023 were
approved in a board meeting on 10 April 2024.
1.1 The basis for the preparation
of the financial statements
The financial statements of Zalaris ASA for the
accounting year 2023 have been prepared in
accordance with the Norwegian Accounting act
and generally accepted accounting principles
in Norway (“NGAAP”).
1.2 Accounting principles
Foreign currency
Foreign currency transactions are translated
into the functional currency using the exchange
rates at the transaction date. Monetary balances
in foreign currencies are translated into the
functional currency at the exchange rates on
67
Note 2 – Segment
information
The only segment in the Company is service
deliveries to the Group (Group services).
This segment also includes the exercising of
ownership.
The company is providing shared services to
its subsidiaries within accounting, IT solutions
both for internal use and further customer
deliveries and consulting services through the
subsidiaries. Items that are not allocated are
mainly sales activities, executive management,
HR, interest-bearing loans and other associated
expenses and assets related to administration
the contributions have been paid, there are no
further payment obligations.
Cost of Equity Transactions
Transaction costs directly attributable to an eq-
uity transaction are recognised directly in equity,
net after deducting tax.
Events After the Balance Sheet Date
New information on the Company’s position at
the balance sheet date is taken into account in
the financial statements. Events after the bal-
ance sheet date that do not affect the Compa-
ny’s position at the balance sheet date, but will
affect the Company’s position in the future, are
stated if significant.
Use of Estimates
The management has used estimates and
assumptions that have affected assets, liabilities,
incomes, expenses and information on potential
liabilities in accordance with generally accepted
accounting principles in Norway.
Cash Flow Statement
The cash flow statement is presented using the
indirect method. Cash and cash equivalents in-
clude cash, bank deposits and other short term,
highly liquid investments.
1.3 Profit distribution
This years profit will be distributed to free
equity.
of the Group. The key management in the
Company is the chief decision maker in the
Group. The investing activities comprise total
expenses in the period for the acquisition of
assets that have an expected useful life of more
than one year.
Geographic information
The Company is delivering services to its
subsidiaries in different countries in the Nordic,
Baltic and Poland, Germany, UK, Ireland and
Asia, and information regarding revenue based
on geography is provided below.
(NOK 1,000) as % of total 2023 as % of total 2022
Norway 43% 112 089 41% 61 651
Sweden 15% 40 182 18% 26 956
Germany 8% 22 150 11% 15 893
Denmark 10% 25 136 11% 16 840
Finland 9% 24 021 9% 13 212
UK 5% 12 322 2% 3 079
Poland 5% 13 762 3% 5 200
Latvia 2% 5 317 3% 4 525
Australia 1% 1 773 0% 237
Other 2% 6 481 1% 2 202
Total 100% 263 233 100% 149 795
cost method of accounting in the parent com-
pany accounts. Investments are valued at the
acquisition cost of the shares unless impairment
losses have been made.
Shares in subsidiaries are impaired to fair value
when the decrease in value is not considered
as temporary. Impairment losses are reversed
when the reason for the impairment no longer
applies.
Trade and Other Financial Receivables
Loans and receivables are non-derivative finan-
cial assets with fixed or determinable payments
that are not quoted in an active market. After
initial measurement, such financial assets are
subsequently measured at amortised cost using
the effective interest rate (EIR) method (if the
amortisation effect is material), less impairment.
Cash and Cash Equivalents
Cash and the equivalents include cash on hand,
deposits with banks and other short-term highly
liquid investments with original maturities of
three months or less.
Borrowings
After initial recognition, interest-bearing loans
and borrowings are subsequently measured at
amortised cost using the effective interest rate
method.
Pension Plans
The Company has a defined contribution
pension plan. Contributions are paid to pension
insurance plans and charged to the income
statement in the corresponding period. Once
68
Note 3 – Personnel expenses Note 4 – Other operating expenses
See note 13 for transactions with related parties.
(NOK 1,000) 2023 2022
Salary 27 301 25 475
Social security tax 5 888 4 619
Share based payments 7 473 5 215
Pension costs (see note 12) 1 301 933
Capitalised development expenses (8 779) (15 878)
Other expenses 9 056 8 451
Total personnel costs 42 240 28 816
2023 2022
Average number of employees 23 23
Average number of FTE 22 21
(NOK 1,000) 2023 2022
External services 75 908 61 268
IT services and telecom 35 303 30 193
Office premises 4 903 4 039
Travel and transport 1 180 983
Postage and freight 1 260 46
Other expenses 6 000 6 045
Total other operating expenses 124 554 102 574
Auditors fee
(NOK 1000) 2023 2022
Auditor fee (2 765) 1 969
Other attestation services (1 100) -
Other fees - 904
Total, excl VAT (3 865) 2 873
Pensions
The Company is required to have an
occupational pension scheme in accordance
with the Norwegian law on required
occupational pension (“lov om obligatorisk
tjenestepensjon”). The Group’s pension
schemes satisfy the requirements of this law,
and represent a defined contribution plan, with
disability coverage.
At the end of year there were 22 participants
(22) in this defined contribution plan.
Expenses equal this year’s calculated
contribution and amount to NOK 1.3 million
(NOK 1.6 million). The scheme is administered
by Storebrand.
69
Note 5 – Transactions with related parties Note 6 – Other intangible assets
(NOK 1,000) Transaction 2023 2022
Rayon Design AS* Management services 1 566 2 815
Total 1 566 2 815
* Norwegian Retail AS, a company owned 100% by Hans-Petter Mellerud, CEO of Zalaris ASA, owns 40% of the shares
in Rayon Design AS.
(NOK 1,000)
Licenses and
software
Internally dev-
eloped software
Internally
developed
software under
construction Total
Acquisition cost
Accumulated 1 January 2022 10 685 73 833 8 594 93 112 *
Additions of the year - 4 750 9 709 14 459
Disposals (227) (3 594) - (3 820)
Internal AUC reclassified - 6 467 (6 467) -
Accumulated 31 December 2022 10 459 81 457 11 836 103 751
Additions of the year - 6 144 7 911 14 054
Internal AUC reclassified - 8 998 (8 998) -
Accumulated 31 December 2023 10 459 96 598 10 749 117 806
Amortisation
Accumulated 1 January 2022 10 208 43 505 - 53 713 *
This year's ordinary amortisation 335 13 368 - 13 703
Disposals of amortisation (227) (3 594) - (3 821)
Accumulated 31 December 2022 10 316 53 279 - 63 595
This year's ordinary amortisation 126 14 340 - 14 466
Accumulated 31 December 2023 10 442 67 619 0 78 061
Book value at 31 December 2022 143 28 178 11 836 40 156
Book value at 31 December 2023 17 28 979 10 749 39 744
* Opening balance restated
Useful life 5-10 years 5 years N/A
Depreciation method linear linear
For further information see the annual remuneration report published on www.zalaris.com.
70
Note 7 – Property, plant and equipment
(NOK 1,000) Furniture and fixtures IT-equipment Total
Acquisition cost
Accumulated 1 January 2022 3 003 496 3 499
Additions of the year 775 479 1 254
Disposals of the year (3 004) (431) (3 435)
Accumulated 31 December 2022 774 544 1 318
Additions of the year 202 60 262
Disposals of the year - (30) (30)
Accumulated 31 December 2023 976 574 1 550
Depreciations
Accumulated 1 January 2022 2 947 458 3 405
This year's ordinary depreciation 140 141 281
Disposals of the year (3 004) (431) (3 435)
Accumulated 31 December 2022 83 168 251
This year's ordinary depreciation 176 168 344
Disposals of the year - (30) (30)
Accumulated 31 December 2023 259 306 565
Book value at 31 December 2022 690 378 1 068
Book value at 31 December 2023 716 270 985
Note 8 – Financial items
(NOK 1,000) 2023 2022
Interest income on bank accounts and receivables 17 662 5 776
Group contribution 7 718 30 961
Dividend received 98 849 -
Foreign exchange gains 3 302 1 642
Finance income 127 531 38 379
Interest expenses 45 600 18 549
Foreign exchange loss 28 784 2 770
Impairment subsidiaries 11 242 20 159
Other financiel expenses 3 776 3 124
Finance expenses 89 402 44 602
Unrealised foreign currency gain/(loss) 2 120 (15 773)
Net financial items 40 249 (21 996)
Impairment subsidiaries are relating to receivables from vyble GmbH.
Income tax expense:
(NOK 1,000) 2023 2022
Changes in deferred taxes (13 760) -
Tax expense/income (13 760) -
Note 9 – Income taxes
71
Tax payable in balance sheet:
(NOK 1,000) 2023 2022
Ordinary profit before tax 66 925 (63 042)
Permanent differences 13 640 18 586
Dividend from subsidiaries (98 849) -
Change in temporary differences (23 484) 2 031
Basis for tax payable (41 768) (42 425)
Tax payable - 9 334
Reconciliation of effective tax rate:
Ordinary profit before tax 66 925 (63 042)
Calculated tax 14 724 (13 869)
Other permanent differences (18 746) 4 096
Deferred tax not capitalised - 9 773
Deferred tax capitalised (9 738) -
Tax expense (13 760) -
Effective tax rate -21% 0%
Specification of tax effects of temporary differences:
(NOK 1,000) 2023 2022
Property, plant and equipment 8 195 (5 651)
IFRS amortisation loan 10 208 1 352
Tax losses carry forward (185 193) (99 945)
Total temporary differences (166 790) (104 244)
Temporary differences not included in deferred tax assets - (44 424)
Total deferred tax assets (36 694) (22 934)
Net deferred tax (36 694) (22 934)
The company is utilizing a government grant (Skattefunn) on R&D that gives a net tax deduction,
which in 2023 amounted to NOK 0.1 million (NOK 1.4 million).
Company Consolidated Location Ownership
Zalaris Australia Pty Ltd 01/12/22 Sydney 100%
Zalaris Deutschland GmbH 18/05/17 Henstedt-Ulzberg 100%
Zalaris France SAS 19/01/21 Paris 100%
Zalaris HR Services Denmark A/S 15/07/00 Copenhagen 100%
Zalaris HR Services España SL 18/01/22 Madrid 100%
Zalaris HR Services Estonia 04/06/13 Tallinn 100%
Zalaris HR Services Finland OY 26/09/03 Helsinki 100%
Zalaris HR Services India Pvt Ltd 01/10/15 Chennai 100%
Zalaris HR Services Ireland Ltd 01/02/18 Dublin 100%
Zalaris HR Services Latvia SIA 27/12/06 Riga 100%
Zalaris HR Services Lithuania UAB 08/05/13 Vilnius 100%
Zalaris HR Services Norway AS 30/11/06 Lødingen 100%
Zalaris HR Services Sverige AB 19/04/01 Stockholm 100%
Zalaris Magyarország Kft 06/12/22 Budapest 100%
Zalaris Polska Sp Z.o.o 26/04/13 Warszawa 100%
Zalaris Singapore Pte Ltd 28/03/22 Singapore 100%
Zalaris UK Ltd 26/09/17 London 100%
Indirect owned subsidiaries
ba.se service & consulting GmbH 03/08/21 Hagen 100%
Held for sale
vyble GmbH N/A Hamburg 90%
Note 10 – Overview of subsidiaries
72
Company
(1,000) Other equity *
Share capital in
local currency
Local
currency
Number of
shares
Nominal value
per share
Carrying
value Equity Profit/(loss)
Zalaris Australia Pty Ltd 0 AUD 100 1 199 (11 337) (7 023)
Zalaris Deutschland AG 55 EUR 54 552 1 193 438 42 476 5 872
Zalaris France SAS 1 EUR 1 000 1 10 (164 242) (38)
Zalaris HR Services Denmark A/S 500 DKK 5 000 100 6 177 12 381 3 298
Zalaris HR Services España SL 4 EUR 3 600 1 69 (210) 49
Zalaris HR Services Estonia 3 EUR 2 500 1 2 418 3 475 158
Zalaris HR Services Finland OY 8 EUR 1 000 8 0 29 626 3 743
Zalaris HR Services Finland OY 2 450 0 EUR 0 0 24 216 - -
Zalaris HR Services India Pvt Ltd 40 000 INR 4 000 000 10 5 824 8 711 3 223
Zalaris HR Services Ireland Ltd 0 EUR 100 1 0 818 98
Zalaris HR Services Latvia SIA 3 EUR 2 000 1 464 16 035 4 923
Zalaris HR Services Lithuania UAB 10 EUR 1 000 10 0 (106) (249)
Zalaris HR Services Norway AS 100 NOK 1 000 000 0 1 933 7 177 2 005
Zalaris HR Services Sverige AB 300 SEK 3 000 100 10 163 (1 811) 4 610
Zalaris Magyarország Kft 3 000 HUF 1 3 000 000 82 49 (40)
Zalaris Polska Sp Z.o.o 5 PLN 100 50 12 473 17 815 (1 027)
Zalaris Singapore Pte Ltd 0 SGD 100 1 1 (310) 65
Zalaris UK Ltd 10 GBP 10 100 1 23 822 42 073 12 262
Total 281 289 2 620 31 929
* Other Equity is converted subordinated loan to subsidiary to equity.
73
(NOK 1,000) 2023 2022
Trade accounts receivable 400 0
Other receivables 2 901 4 775
Receivables group companies 208 726 127 940
Total other short-term receivables 212 027 132 715
The major shareholders at 31.12.2023 are:
Shareholder Number of shares: % of total Type of account
Norwegian Retail AS 2 891 482 13,06% Ordinary
Verdipapirfondet Alfred Berg Gamba 2 106 346 9,52% Nominee
Danske Bank A/S 1 428 006 6,45% Ordinary
Codee Holding AS 1 395 735 6,31% Nominee
Verdipapirfondet DnB SMB 1 221 606 5,52% Nominee
J.P. Morgan SE 1 044 168 4,72% Nominee
Vestland Invest AS 940 659 4,25% Ordinary
Vpf DnB Norge Selektiv 703 551 3,18% Ordinary
Skandinaviska Enskilda Banken AB 653 734 2,95% Ordinary
Verdipapirfondet Nordea Avkastning 507 705 2,29% Ordinary
AS Mascot Holding 450 000 2,03% Ordinary
Verdipapirfondet Nordea Kapital 367 540 1,66% Ordinary
Ølja AS 349 650 1,58% Ordinary
Næringslivets Hovedorganisasjon 333 217 1,51% Nominee
Harlem Food AS 327 706 1,48% Ordinary
Skandinaviska Enskilda Banken AB 300 000 1,36% Ordinary
Verdipapirfondet Nordea Norge Plus 265 054 1,20% Ordinary
Taconic AS 262 040 1,18% Ordinary
BSN AS 240 000 1,08% Ordinary
Shares owned by the Company 490 070 2,21%
Others 5 857 010 26,46%
Total 22 135 279 100,00%
(NOK 1,000) 2023 2022
Cash in hand and at bank – unrestricted funds 70 799 53 941
Deposit accounts – guarantee rent obligations 2 720 2 698
Employee withheld taxes - restricted funds 1 710 1 511
Cash and cash equivalents in the balance sheet 75 229 58 149
Shares 2023 2022
Shares - nominal value NOK 0,10 22 135 279 22 135 279
Total number of shares 22 135 279 22 135 279
Note 11 – Other short-term receivables
Note 12 – Cash and cash equivalents
Note 13 – Share capital, shareholder information
and dividend
The company is included in a cash pool agreement through Nordea Bank ASA with it’s subsidiaries.
The nominal value of the share is NOK 0.10.
All the shares in the Company have equal voting
rights and are entitled to dividend.
The computation of earnings per share is shown
in note 8 in the consolidated financial statement.
Dividend
No dividend was paid for the financial year 2022. The board of
directors will not propose a dividend for the financial year 2023.
Dividend paid in 2022 relates to the 2021 financial year.
74
Note 14 – Interest-bearing loans and borrowings
2023
(NOK 1,000) (NOK 1,000)
Financial institution Agreement Maturity Duration Interest rate Non-current Current Total
Oslo Stock Exchange* Bond loan 46813 5 years see below 439 205 - 439 205
De Lage Landen Finans Software lease Jan 2028 5 years 7,05% 759 251 1 010
Nordea Bank Norge ASA Group cash pool - 48 854 48 854
Interest-bearing debt and borrowings 439 964 49 105 489 069
2022
(NOK 1,000) (NOK 1,000)
Financial institution Agreement Maturity Duration Interest rate Non-current Current Total
Oslo Stock Exchange* Bond loan Sept 2023 5 years see below - 368 208 368 208
De Lage Landen Finans Software lease Jan 2028 5 years 0,0705 1 016 251 1 267
Nordea Bank Norge ASA Group cash pool - 113 912 113 912
Interest-bearing debt and borrowings 1 016 482 371 483 387
* Bond loan, Oslo Stock Exchange
The Company secured a EUR 40 million bond
loan registered on the Oslo Stock Exchange in
September 2023. The bond has maturity on 28
March 2028 with no principal payments before
maturity. Interest rate to be paid is 3 months
Euribor +5.25%.
The Company has deferred NOK 12.0 million
in issuing costs (2.7 % of the bond loan), which
are being amortised over the term of the loan.
The balance at 31 December 2023 is NOK 10.2
million (NOK 1.4 million).
Assets Pledged as Security
Assets in the subsidiaries Zalaris HR Services
Norway AS, Zalaris HR Services Sweden AB,
Zalaris HR Services Denmark AS, Zalaris HR
Services Finland OY and Zalaris Deutschland
AG have been pledged as guarantees for
the loan.
Guarantees and Commitments
There are not issued any guarantees from the
parent company on behalf of the Company
against third parties. Nordea has pledged
guarantee of NOK 7 mill against assets in Zalaris
ASA as security for bank deposits.
75
Note 15 – Financial Instruments
2023
Financial instruments by category
(NOK 1,000)
Loans and
receivables
Fair value
through profit
or loss
Liabilities at
amortized
cost
Total book
value
Financial assets
Other short-term receivables to group
companies
208 726 208 726
Other short-term receivables 2 901 2 901
Cash and cash equivalents 75 229 75 229
Total 286 856 - - 286 856
Financial liabilities
Borrowings, long term 439 964 439 964
Borrowings, short term, revolving credit 48 854 48 854
Borrowings, short term, loan 251 251
Short-term debt to group companies 18 777 18 777
Trade accounts payables 7 960 7 960
Public duties payable 3 628 3 628
Other short-term debt 20 426 20 426
Total - - 539 860 539 860
2022
Financial instruments by category
(NOK 1,000)
Loans and
receivables
Loans and
receivables
Loans and
receivables
Total book
value
Financial assets
Other short-term receivables to group
companies
127 940 127 940
Other short-term receivables 4 775 4 775
Cash and cash equivalents 52 318 52 318
Total 185 034 - - 185 034
Financial liabilities
Borrowings, long term 1 016 1 016
Borrowings, short term, revolving credit 108 081 108 081
Borrowing, short term, bond loan 368 459 368 459
Other short-term debt to group company 7 465 7 465
Trade accounts payables 17 941 17 941
Public duties payable 2 249 2 249
Other short-term debt 8 524 8 524
Total - - 513 735 513 735
76
Fair value of financial instruments
The Company classifies fair value
measurements by using a fair value hierarchy
which reflects the importance of the input used
in the preparation of the measurements. The fair
value hierarchy has the following levels:
Level 1: Non-adjusted quoted prices in active
markets.
Level 2: Other data than the quoted prices
included in Level 1, which are observable for
assets or liabilities either directly, i.e. as prices,
or indirectly, as derived from prices.
Level 3: Data for the asset or liability which is
based on unobservable market data.
It is assessed that the carrying amounts of
financial instruments recognised at amortised
cost in the financial statements approximate
their fair values. The assessment is based on a
judgment that difference between interest rate
at year-end compared to draw down. Value
assessment is level 3 in the fair value hierarchy.
Financial risk management
Overview
The Company has some exposure to risks from
its use of financial instruments, including credit
risk, liquidity risk, interest rate risk and currency
risk. This note presents information about the
Company’s exposure to each of the above-
mentioned risks, and the Company’s objectives,
policies and processes for managing such risks.
At the end of this note, information regarding
the Company’s capital management is provided.
Market Risk from Financial Instruments
Market risk is the risk that the fair value of future
cash flows of a financial instrument will fluctuate
because of changes in market prices. Market
prices comprise three types of risk: market
risk (e.g. interest rate risk and currency risk),
commodity price risk and other price risk. The
Company’s financial instruments are mainly
exposed to interest rate and currency risks.
Interest Rate Risk
Interest rate risk is the risk that the fair value or
future cash flows of a financial instrument will
fluctuate because of changes in market interest
rates. The Company’s exposure to the risk of
changes in market interest is managed by the
mix of fixed and variable rate loans.
Foreign Currency Risk
Foreign currency risk is the risk that the
fair value or future cash flows of a financial
instrument will fluctuate because of changes
in foreign exchange rates. The Company is
primarily exposed to foreign exchange risk
arising from various currency exposures with
respect to the USD, EUR and GBP in relation
to its debt obligations as well as from certain
commercial transactions.
For operational transactions denominated in
foreign currencies, the Company’s policy is to
exchange into foreign currency as required on
a spot basis.
As of 31 December 2023, the Company has a
bond loan listed on the Oslo Stock Exchange.
Per 31 December the Company had an
unrealised currency gain amounting to NOK
1.3 million related to this loan. Otherwise, the
Group has limited exposure to currency risk
from assets and liabilities recognised as of
31 December 2023 that are denominated in
currencies.
Credit Risk
The carrying amounts of financial assets
represents the Company’s maximum credit
exposure. The counterparty to the cash and
cash equivalents and deposits banks which are
assessed to be solid.
Per 31 December 2023
(Amounts in NOK 1,000)
Less than 3
months
3 to 12
months 1 to 5 years Total
Borrowings, long term 439 964 439 964
Borrowings, short term - 49 105 49 105
Trade creditors and other short term liabilities 7 960 42 831 50 791
Total liabilities 7 960 91 936 439 964 539 860
Per 31 December 2022
(Amounts in NOK 1,000)
Less than 3
months
3 to 12
months 1 to 5 years Total
Borrowings, long term 1 016 1 016
Borrowings, short term - 476 541 482 372
Trade creditors and other short term liabilities 17 941 18 238 36 179
Total liabilities 17 941 494 779 1 016 519 566
77
Capital management
A key objective in relation to capital
management is to ensure that the Company
maintains a sufficient capital structure to support
its business development and to maintain a
strong credit rating. The Company evaluates
its capital structure considering current and
projected cash flows, potential new business
opportunities and the Group’s financial
commitments. To maintain or adjust the capital
structure, the Company may issue new shares
or obtain new loans.
Zalaris ASA (the "Company") operates a
share-based payment plan for members of the
executive management and key employees.
The share-based payment plan consists of a
share option program and restricted stock units
("RSUs").
Restricted stock units
The general meeting of Zalaris ASA held on
23 May 2023, gave the Board the authority to
grant up to 135,000 RSUs annually to executive
management, with matching requirements.
Under this plan the executive management
may convert up to 50% of approved bonuses
to RSU’s at a 100% higher value (e.g. NOK 50k
of annual bonus is converted to NOK 100k
worth of RSUs). The purpose of the RSUs is to
further align the interests of the Company, its
subsidiaries and its shareholders by providing
long term incentives in the form of an own
investment in the Company done by the
participant and matching awards (the RSUs).
The granted RSUs have a three-year vesting
period. The RSUs require the employee to
purchase the required number of matching
shares at the grant date and hold these until
the RSUs are fully vested. Non-vested RSUs are
cancelled when the employee has given notice
of termination and are treated as forfeited. If
The costs recognised for the share-based
payment plan are shown in the following table:
Note 16 – Other short term debt
Note 17 – Share-based payment plan
(NOK 1000) 2023 2022
Wages, holiday pay and bonus 6 655 6 233
Accrued expenses and other current liabilities 13 771 2 291
Total 20 426 8 524
(NOK 1000) 2023 2022
Restricted Stock Units 1 656 1 101
Employee share options 9 933 7 526
Accrued social security costs 3 014 (110)
Total recognized costs 14 603 8 517
Accrued payroll tax at the end of the period 1 816 118
for some reason the Company is not holding
a sufficient number of shares at the relevant
settlement date, any RSUs awarded and settled
under the plan shall be settled by a cash bonus
payment equal to the fair market value per
share on the date of settlement multiplied by
the number of RSUs.
The Company will do its utmost to settle the
granted RSUs as shares, and thus accounts for
the RSUs as an equity-settled plan.
78
Share Option Program
The general meeting of Zalaris ASA held on
20 May 2021, gave the Board the authority to
grant up to 250,000 employee share options
annually for a three-year period. The strike price
is based on the weighted average share price
for seven days preceding the grant. 60% of the
options granted vest after 36 months, while the
remaining 40% vest after 60 months. Each share
option corresponds to one share.
Employee share options are not subject to any
performance-based vesting conditions. The
Company has the option to settle the share
options in cash, however they have no legal or
constructive obligation to repurchase or offer
cash-settlements for options granted.
Non-vested share options are cancelled when
the employee has given notice of termination
and are treated as forfeited. A total of 1,000,000
options were granted in 2023. The options
were granted at an average exercise price of
NOK 37.18.
The following table illustrates the number of
options outstanding and their weighted average
exercise price (WAEP):
The fair value of the share options is estimated
at the grant date using the Black-Scholes option
pricing model, taking into account the terms and
conditions upon which the share options were
granted. The weighted average fair value of
share options granted to employees during the
period was NOK 16.49 per option (NOK 11.12).
The following table lists the key inputs to the
model used for the year ended 31 December:
Number of RSUs 2023 2022
Outstanding at the beginning of the period 66 299 125 268
Granted 82 343 41 031
Released (11 979) (100 000)
Outstanding at the end of the period 136 663 66 299
The weighted average assumptions used 2023 2022
Expected life of RSUs (year) 3.00 3.00
Weighted average share price 41.00 47.00
A total of 82,343 RSUs were granted in 2023, and the following table illustrates the
number of RSUs outstanding:
The fair value of the RSUs is the weighted
average share price at grant date:
2023 2022
Number of
options WAEP (NOK)
Number of
options WAEP (NOK)
Outstanding at the beginning of the period 2 246 500 46.57 1 522 500 51.87
Granted 1 000 000 37.18 807 000 37.06
Exercised (34 212) 35.04 - -
Terminated (340 800) 44.92 (83 000) 51.02
Expired (139 488) 31.75 - -
Outstanding at the end of the period 2 732 000 44.25 2 246 500 46.57
Exercisable at the end of the period - - - -
The weighted average assumptions used 2023 2022
Expected volatility (%) 47.16 44.22
Risk-free interest rate (%) 3.19 2.97
Expected life of options (year) 3.0 3.2
Weighted average share price 41.21 34.78
79
Historic volatility is assumed to be a reasonable
indicator of expected volatility. Expected
volatility is therefore defined as historic volatility.
The risk-free interest rate used for share option
calculations is collected as of grant date from
Norges Bank. Where there is no exact match
between the term of the interest rates and the
term of the share options, interpolation is used
to estimate a comparable term.
Annual share purchase program
The Company completed an annual share
purchase program for employees in Q4 2023.
As part of the program, Zalaris has sold 24,511
own shares to employees at a subscription
price of NOK 33.41 per share to Norwegian
employees and NOK 31.45 per share to non-
Norwegian employees per share. The shares
were transferred to the employees in January
2024. The subscription price was based on the
volume-weighted average share price in the
period between 10 November to 7 December
2023, less a 20 % discount. To receive the
discount the shares have a 12 months lock-up
period.
See Executive Remuneration Policy for detailed
information.
There have been no events after the balance
sheet date which have had a material effect on
the issued accounts.
Note 18 – Events after the balance sheet date
“As a Cloud Consultant, I’m honoured to have been
part of the journey that has reshaped our financial
narrative. Our achievements highlight the strategic
impact of cloud solutions in driving efficiency,
scalability, and ultimately, financial success.”
– Vivian Chiha
Zalaris SAP SuccessFactors
Consultant
81
Corporate Governance
Zalaris ASA’s (“Zalaris” or the “Company”)
corporate governance policy is based on,
and complies with, the Norwegian Code of
Practice for Corporate Governance (the “Code
of Practice”). Good corporate governance will
strengthen confidence in Zalaris and help to
ensure the greatest possible value creation
over time, in the best interests of shareholders,
employees and other stakeholders. The
objective of the Code of Practice is that
companies listed on Norwegian-regulated
markets shall practice corporate governance
that regulates the division of roles between
shareholders, the Board of Directors (or the
“Board”) and executive management more
comprehensively than is required by legislation.
Zalaris ASA is incorporated and registered
in Norway and is subject to Norwegian law.
According to the Accounting Act No. 3-3b, the
Company is obliged to report on the principles
and practices of corporate governance. In
addition, the Oslo Stock Exchange requires
an annual statement on compliance with the
Company’s corporate governance policy.
This is in accordance with NUES, the Norwegian
Code of Practice for Corporate Governance
(In Norwegian it’s known as “Norsk anbefaling
for eierstyring og selskapsledelse”), issued by
the Norwegian Corporate Governance Board.
It was most recently revised on 14 October 2021.
The statement for the fiscal year 2023 follows
the provisions in the Accounting Act No. 3-3b,
and also follows the provisions for Corporate
Governance Policy for Zalaris ASA, and the
Board of Directors approved it on 26 April 2018:
1. Zalaris’ corporate governance is in
compliance with the Code of Practice.
2. The Code of Practice is available on
www.nues.no.
3. The Board of Directors has below made
a statement of corporate governance and
comments on any deviations are made under
each chapter.
4. In chapter 10, the main elements of Zalaris’
risk and internal control in the financial
reporting process are described.
5. Zalaris has no shareholder decisions that
expand or differ from the Norwegian Public
Limited Liability Companies Act, chapter 5.
6. The composition of the Board, the
remuneration committee, the nomination
committee and the audit committee are
described in chapter 7, 8 and 9. The main
elements of their instructions and guidelines
are described in chapter 8 and 9.
7. Shareholder decisions that regulate the
election period for the Board of Directors are
described in chapter 8.
8. Shareholder decisions and Board of Directors
authorizations for issue of new shares or
purchase of own shares are described in
chapter 3.
1. Statement on Corporate
Governance
Zalaris follows the Code of Practice. The code
matches how Zalaris operates. The Board is
responsible for making sure that the Company
has good corporate governance. Zalaris gives
a comprehensive overview of the Company's
corporate governance in the Company's annual
report (herein). Also, the Company's website
will have a description of the main corporate
governance principles of the Company for
external stakeholders to see.
The annual review of the Company’s
compliance with the Code of Practice was
adopted on 10 April 2024.
2. Business
Zalaris ASA and its subsidiaries offer complete
outsourcing and consulting services for various
human resources (HR) functions, such as payroll,
payroll accounting, personnel administration,
travel expenses, statutory leave, recruiting,
performance management, learning process
administration and so on, and the sale of
related software. They also own shares in
other companies and engage in other activities
related to this.
Zalaris aims to achieve high efficiency and high
customer satisfaction and a close relationship
with its customers, which involves local service
centres in all the countries where we operate,
supported by dedicated service delivery centres
in Latvia, Poland and India, automation of
processes, and use of cloud and AI. Local staff
with high expertise in HR function processes
ensure lasting and successful partnerships with
our customers.
A more detailed description of our services is
available on Zalaris’ website, www.zalaris.com.
The Board of Directors has made a yearly plan
that concentrates on its work to set goals,
strategy and risk profiles for the Company in a
way that Zalaris delivers value to shareholders
sustainably, and to monitor the execution of this
once a year. Moreover, the Board of Directors
performs supervision to make sure that the
Company achieves its specified targets and that
the Company has adequate risk management.
Sustainability is an important factor in the
Company's operations and value creation.
Please refer to Zalaris' ESG report, which can
also be found on www.zalaris.com.
Corporate ethics are about our actions towards
others and the environment. It involves human
rights, employee rights and social issues, the
external environment, the anti-corruption policy,
82
The Board of Directors considers the
Company’s capital structure to be satisfactory.
Dividend Policy
The Board shall set a transparent and consistent
dividend policy that guides its recommendations
for dividend distributions to the general
meeting. The dividend policy shall be available
on the Company's IR website.
The board of directors will not propose a
dividend for the financial year 2023.
Authorizations to Increase Share Capital
Authorizations granted to the Board to increase
the Company’s share capital shall be restricted
to defined purposes. If the general meeting is
to consider authorizations to the Board for the
issuance of shares for different purposes, each
authorization shall be considered separately by
the general meeting. Authorizations granted to
the Board shall be limited in time to no longer
than until the next annual general meeting.
The Board has currently no authorization to
issue new shares.
Authorization to Purchase Own Shares
The Board of Directors’ recommendation is that
its authority to buy the Company’s own shares
shall be granted for a period limited to the next
annual general meeting.
At Zalaris’ annual general meeting on 23 May
2023, the Board of Directors was granted an
the work environment, non-discrimination and
equality, and environmental impact. Everyone
who works with Zalaris must follow the rules
and guidelines that are based on Zalaris’ core
values. At Zalaris, we want everyone to help
create a healthy corporate culture.
Zalaris has issued a separate Remuneration
Report which is available on www.zalaris.com.
Zalaris has defined a Code of Conduct, which
is the foundation of our corporate culture
and defines the core principles and ethical
standards by which we create value in our
Company.
The Code of Conduct valid for the Company
and its subsidiaries is available on
www.zalaris.com.
3. Equity and Dividends
Equity
Zalaris believes in further profitable growth in
the years to come. For this, the Company needs
to have a strong capital structure and liquidity.
Zalaris’ consolidated equity amounted to NOK
203.0 million as of 31 December 2023, which
corresponds to an equity ratio of 18.3%.
Cash and cash equivalents were NOK 135.7
million as of 31 December 2023
of an authorization granted to the Board, the
justification shall be publicly disclosed in a stock
exchange announcement issued in connection
with the increase in share capital.
Transactions in Own Shares
Any transactions the Company carries out in its
own shares shall be carried out either through
the Oslo Stock Exchange, or at prevailing stock
exchange prices if carried out in another way.
If there is limited liquidity in the Company’s
shares, the Company shall consider other ways
to ensure equal treatment of all shareholders.
5. Freely Negotiable Shares
Zalaris shares are freely negotiable and there
are no limitations of the negotiability in Zalaris’
Articles of Associations. There are no limitations
for any party’s ability to own, trade or vote for
shares in Zalaris.
6. General Meetings
Exercising Rights
Zalaris facilitates that as many shareholders
as possible may participate in the Company’s
general meetings and that the general meetings
are an effective forum for the views
of shareholders and the Board.
The notice and the supporting documents and
authorization to acquire shares with a total
nominal value up to NOK 221,353. The highest
amount which can be paid per share is NOK
160.00 and the lowest is NOK 0.10. The Board
of Directors is authorized to acquire and
sell shares as the Board finds it appropriate.
Acquisition can nevertheless not be done by
subscription for shares.
The authorization was valid until either the
regular general meeting in 2024 or 30 June
2024, whichever comes first.
4. Equal Treatment of
Shareholders
General Information
Zalaris has one class of shares. Each share
carries one vote, and all shares carry equal
rights, including the right to participate in
general meetings. All shareholders shall be
treated on an equal basis, unless there is just
cause for treating them differently.
Share Issues without Pre-emption Rights for
Existing Shareholders
Any decision to deviate from the pre-emption
rights of existing shareholders to subscribe
for shares in the event of an increase in share
capital shall be justified. Where the Board
resolves to carry out an increase in share
capital and deviate from the pre-emption
rights of existing shareholders on the basis
83
Shareholders who cannot be present at the
general meeting must be given the opportunity
to vote by proxy or to participate by using
electronic means. The Company will provide
information on the procedure for attending
by proxy and nominate a person who will be
available to vote on behalf of shareholders as
their proxy. In addition, a proxy form will be
prepared, which shall, insofar as this is possible,
be formulated in such a manner that the
shareholder can vote on each item that is to
be addressed.
The general meeting should be attended by
representatives from the Board. The chairman
of the Nomination Committee, the Remuneration
Committee and the Audit Committee may attend
whenever practical. In addition, as a minimum,
the CEO and CFO from the management team
of Zalaris, will attend the general meeting.
The Board of Directors decides the agenda
of the general meeting. The main issues of the
agenda follow the requirements in the law.
Each general meeting appoints a chairman.
The Code of Practice recommends that an
independent person is appointed to chair the
general meeting. Considering the Company’s
organization and shareholder structure, the
Company considers it unnecessary to appoint
an independent chairman for the general
meeting, and this task will, for practical
purposes, normally be performed by the
chairman of the Board. However, the need
information on the resolutions to be considered
at the general meeting shall be available on the
Company’s website no later than 21 days prior
to the date of the general meeting. The notice
and agenda for the meeting will be sent per
post to all shareholders with a known address
in Verdipapirsentralen (VPS) no later than 21
days prior to the date of the general meeting.
According to Zalaris’ Articles of Associations, it
is sufficient that the supporting documents and
information on the resolutions to be considered
are available on the Company’s website. A
shareholder may, nevertheless, demand to
receive the documents concerning matters that
are to be discussed in the general meeting.
The resolutions and supporting documentation,
if any, shall be sufficiently detailed and
comprehensive to allow shareholders to
understand and form a view on matters that are
to be considered at the meeting.
The deadline for shareholders to give notice
of their attendance at the general meeting
will be set as close to the date of the general
meeting as possible. The Board and the person
who chairs the general meeting shall ensure
that the shareholders have the opportunity to
vote separately on each candidate nominated
for election to the Company’s Board and
committees.
The general meeting on 23 May 2023 elected
Bård Brath Ingerø (Leader), Ragnar Horn and
Sven Thoren to the nominating committee for a
period until the annual general meeting in 2024.
8. Board; Composition and
Independence
Board Composition
According to the Articles of Associations for
Zalaris ASA, the Board of Directors shall consist
of three to ten members.
At the end of 2023, the Zalaris’ Board of
Directors consisted of five members — two
women and three men. The CEO of Zalaris is
not part of the Board.
The Board of Directors in Zalaris has broad
representation from countries in the Nordic
region, and experience from different industries
like IT, finance, industrial and consulting, as
well as competencies within organization,
management, finance, HR and marketing.
A presentation of the Board of Directors is
available on Zalaris’ website, www.zalaris.com.
Board Independency
The composition of the Board is such that
it can attend to the common interests of all
shareholders and meet Zalaris’ need for
expertise, capacity and diversity and that
for an independent chairman is evaluated in
advance of each general meeting based on the
items to be considered at the general meeting.
The minutes from the annual general meeting
will be published on the Company’s websites
and on the website of the Oslo Stock Exchange.
7. Nomination Committee
The Company shall have a nomination
committee comprising such number of persons
as determined by the general meeting of the
Company from time to time — and whose
members shall be appointed by a resolution
of the general meeting, including the Chairman
of the committee. The general meeting shall
determine the remuneration of the nomination
committee and shall stipulate guidelines for
the duties of the nomination committee. The
nomination committee should not include the
Company’s CEO or any other any executive
personnel or any member of the Company’s
Board of Directors.
The nomination committee’s duties are to
propose candidates for election to the Board
and to propose remuneration to be paid to
such members. The nomination committee
shall justify its recommendations. The Company
shall provide information of the nomination
committee and any deadlines for submitting
proposals to the committee.
84
transaction carried out by the Company.
Conflicts of interest and disqualifications
The Board’s rules of procedure states that a
member of the Board, or the CEO, may not
participate in the discussion or decision of
issues of such special importance to the person
in question, or to any closely related party
of said person, that the Board member must
be regarded as having a distinct personal or
financial interest in the matter. Zalaris’ Code of
Conduct also covers conflict of interest and how
this should be dealt with, and the code applies
to all the board members and employees
of Zalaris. There were no transactions that
were material between the Group and its
shareholders, board members, executive
management, or related parties in 2022.
The duty and responsibilities of the Board of
Directors are defined by applicable law, Zalaris’
Articles of Associations and the authorizations
and instructions given by the General Assembly.
The Board of Directors discusses all relevant
matters related to Zalaris’ activities of
significance or of special nature. During 2023,
the Board of Directors held 9 board meetings.
In accordance with Norwegian Public Limited
Companies Act No. 6-13, rules of procedure
were adopted on 25 April 2014 to set out more
detailed provisions regarding the duties and
working procedures of the Board of Directors
and CEO of Zalaris ASA.
it can act independently of the Company’s
executive management and material business
connections. All members of the Board
are independent of the Company’s major
shareholders, defined as a shareholder that
controls 10% or more of Zalaris’ shares or votes.
An overview of the shares owned by
related parties as of 31 December 2023,
including board members, is available in the
Remuneration report for 2023.
9. The Work of the Board
General
The Board of Directors is responsible for
the management of the Company, including
the appointment of a Chief Executive Officer
(CEO) to assume the daily management of the
Company. The Board members shall perform
their duties in a loyal manner, attending to
the interests of the Company, and ensure
that its activities are organised in a prudent
manner. The Board of Directors shall adopt
plans and budgets and guidelines applicable
to the activities of the Company. The Board
of Directors shall keep itself informed of the
financial position of the Company and has a
duty to ensure that its corporate accounts and
asset management are subject to satisfactory
controls. Members of the Board and executive
personnel must notify the Board if they have
any significant, direct or indirect, interest in a
or independent auditor to attend a meeting of
the committee or to meet with any members of,
or any advisor or consultant to, the committee.
The committee may, at its discretion, request
management, the independent auditor, or
other persons with specific competence,
including outside counsel and other outside
advisors, to undertake special projects or
investigations which it deems necessary to fulfil
its responsibilities, especially when potential
conflicts of interest with management may be
apparent.
The auditor shall annually present a plan for the
auditing work to the audit committee and have
at least one annual meeting with the committee
to go through the Company’s internal control
systems and to identify possible weaknesses
and potential areas of improvement.
Members of the current audit committee are
Adele Norman Pran (leader) and Erik Langaker.
Remuneration Committee
The remuneration committee shall consist of at
least two members of the Board, both of whom
shall be independent of the management of the
Company.
The Chairman is responsible for ensuring that
the Board’s work is performed in an efficient
and proper manner and in accordance with
applicable law.
Rules of Procedure for CEO
The Board of Directors is responsible for
the appointment of CEO of Zalaris. The
Board of Directors also defines instructions,
authorizations and conditions for CEO.
Audit Committee
The audit committee shall have two to four
Board members. The committee shall follow
the rules in the Norwegian Public Limited
Companies Act. Any committee member may
be replaced by the Board at any time.
The function of the committee is to assist
the Board in overseeing the integrity of
the Company’s financial statements, the
Company’s compliance with legal and
regulatory requirements, the independent
auditor’s qualifications and independence, and
the performance of the Company’s internal
accounting function and independent auditor.
The committee shall meet as often as it shall
determine, but not less frequently than in
connection with the interim financial report
(four times per year), preparation of the annual
report and the annual budget. The committee
may request any officer or employee of the
Company or the Company’s outside counsel
85
activities. Internal controls and the systems
for risk management should also encompass
the Company’s corporate values, ethical
guidelines and guidelines for corporate social
responsibility.
The Board carries out an annual review of the
Company’s most important areas of exposure
to risk and its internal control arrangements.
The most important areas are:
Motivation and Training of Employees
One of Zalaris’ focus areas is to ensure high-
quality services to our customers. This is only
possible through efficient processes and tools
and through highly competent and engaged
employees. Thus, Zalaris has implemented a
talent management program to ensure a good
development of highly qualified personnel in all
our departments and functions of the Company.
To constantly follow up with employee
engagement, Zalaris performs regular employee
surveys to uncover improvements needed to
achieve a healthy and good social environment
for its employees. Specific surveys to measure
and follow-up the impact of Covid-19 were
added in 2021, and continued to be carried
out through the first quarter of 2022. High
employee engagement is important to achieve
the Company’s overall financial targets. The
Company measures employees’ Net Promoter
Scores (NPS) on a quarterly basis, and has
established clear targets.
The remuneration committee’s primary
responsibilities include:
• Assessing the Group’s compensation and
benefits strategy by an annual review of
the organization’s overall compensation
plan (or practices). This includes monitoring
the effectiveness of the design, performance
measures and award opportunities offered by
the Group’s executive compensation plans.
• Overseeing the CEO’s efforts to identify and
develop potential successors for key
executive positions.
• Reviewing annually the Board including
performance, working methods and practices
and the adequacy of its composition.
The current members of the remuneration
committee are Liselotte Hägertz Engstam
(leader) and Adele Norman Pran.
Annual Evaluations
The Board has conducted an evaluation of its
performance and expertise in 2023.
10. Risk Management and
Internal Control
The Board and the management in Zalaris
emphasise the importance of establishing and
maintaining routines for internal control and risk
management that are appropriate in relation
to the extent and nature of the Company’s
personnel statistics and risk areas. The purpose
of these meetings is to detect risks of variation
in any of these areas that can affect financial
outcomes compared to the set goals as soon as
possible and start taking measures to mitigate
potential risks sooner. The regional manager,
business unit managers, CEO and CFO are part
of these meetings.
Customer Satisfaction
Zalaris' goal is to help our clients get the most
out of their human resources by providing
excellent HR processes, and, therefore,
customer satisfaction is a priority for Zalaris.
The Company undertakes customer satisfaction
surveys on a regular basis to have knowledge
about customer satisfaction, and to collect
information about improvement areas to
achieve a high level of customer satisfaction
and ensure further profitable growth for Zalaris.
The Company has established clear targets for
customer satisfaction.
11. Remuneration of the Board
The remuneration of the Board is to be decided
by the shareholders at the Company’s annual
general meeting. The nomination committee
is to propose remuneration to be paid to such
members. The level of remuneration of the
Board shall reflect the responsibility of the
Board, its expertise and the level of activity
in both the Board and any Board committees.
Internal Work Procedures, Instructions and
Authorities
In addition to the instructions which follow each
employment contract, Zalaris has established
internal procedure manuals for employees
to be followed to ensure quality, efficiency
and transparency in our internal processes.
The Company focuses on the understanding,
training and execution of these defined internal
procedures.
Financial Reporting
Zalaris has developed internal procedures for
monthly, quarterly and annual financial reporting
including routines for internal controls. The
audit committee reviews the quarterly reporting
in separate meetings with the CFO of the
Company. The consolidated financial statement
is prepared in accordance with IAS/IFRS.
The Board receives a monthly report of the
consolidated financial results with comments
on deviation to adopted budget numbers
for the year per business unit. The Company
also prepares regular financial forecasts for
the current financial year. Any discrepancies
are explained and planned actions to reach
financial targets and/or budgets are presented
to the board.
The Company holds monthly meetings with
each region to present and discuss their
financial performance and key performance
indicators in areas such as customer deliveries,
86
at the annual general meeting. The latest
updated Executive Remuneration Policy will
be presented for a vote at the annual general
meeting in 2024, and the policy will also be
published on www.zalaris.com.
The main criteria for setting the salaries and
other compensation for the CEO and other
executive staff in Zalaris are that salaries should
be reasonable and fair, and match the local
market conditions, as Zalaris wants to keep and
recruit good leaders. Also, Zalaris should offer
terms that motivate the executive staff to create
value for Zalaris and its shareholders, that foster
loyalty to the Company and align the interests
of the executive staff and shareholders.
At Zalaris, the performance-based remuneration
for executive personnel is at a maximum 30%
of the annual fixed salary.
The termination period for the CEO is six
months. The other executives at Zalaris have
termination periods from three to six months.
The termination period starts from the last day
of the month on which the written notice of
termination is given.
The CEO is entitled to six months’ severance
pay in case of dismissal from the Company, or
if terminating at their own will due to a position
change resulting in no longer solely managing
the Zalaris Group.
The remuneration of the Board shall not be
linked to the Company’s performance. The
Company shall not grant share options to
members of the Board.
Board members and/or their associated
companies shall usually not perform any specific
work for the Company besides their roles as
Board members. If they do perform such work,
they must inform the Board and the Board must
approve the compensation for such extra duties.
Any remuneration in addition to normal fees to
the members of the Board shall be specifically
identified in the annual report.
An overview of the remuneration for the Board
for 2023 will be included in the remuneration
report to be presented to the annual general
meeting in 2024 for an advisory vote, and the
report will also be published on www.zalaris.
com when available.
12. Salary and other
remuneration of executive
personnel
The Board has established an Executive
Remuneration Policy setting out the main
principles applied in determining the salary and
other remuneration of the executive personnel.
This policy is considered and approved
channel for the shareholders on its website.
All published information is available on Zalaris’
website. It is also possible for shareholders to
send inquiries through the website.
Every quarter, Zalaris shares its financial
performance and priorities for the past quarter,
as well as its views on the market and any
special events that the Company thinks are
important for its shareholders, through online
presentations. The CEO and the CFO of the
Company lead the presentations. The quarterly
reports and the presentations are available on
Zalaris’ website.
The Board of Director approves the financial
calendar for Zalaris, which sets the date and
time for releasing interim reports, annual
financial statement and having the annual
general meeting. The financial calendar is
posted on Zalaris’ website and on the website
of the Oslo Stock Exchange.
14. Take-overs
In the event of a takeover process, the Board
shall ensure that the Company’s shareholders
are treated equally and that the Company’s
activities are not unnecessarily interrupted.
The Board shall also ensure that the
shareholders have sufficient information and
time to assess the offer.
An overview of the remuneration for Corporate
Management for 2023 will be included in the
remuneration report to be presented to the
annual general meeting in 2024 for an advisory
vote, and the report will also be published on
www.zalaris.com.
13. Information and
Communication
The communication policy of Zalaris is based
on the approach that objective, detailed and
relevant information to the market is essential
for a proper valuation of the Company’s shares.
Thus, the Company has continuous dialogue
with analysts and investors.
All periodic financial reporting is published
according to the adopted guidelines for
companies listed on the Oslo Stock Exchange.
Zalaris strives at all times to publish all
relevant information in a timely, correct,
non-discriminatory and efficient manner to
the market. All relevant information will be
published on the Company’s websites and on
the website of the Oslo Stock Exchange.
Zalaris shall give all shareholders the same
information at the same time. In contact with
analysts and investors, the Board of Directors
and the management of the Company shall only
communicate already published information.
The Company has established a communication
87
the bid, the Board shall arrange an independent
valuation. This shall also apply if the bidder
is a major shareholder (as defined in Section
8 herein). Any such valuation should either
be enclosed with the Board’s statement or
reproduced/referred to in the statement.
15. Auditor
Zalaris is audited by EY.
Zalaris does not use the auditor for any
purposes other than auditing without approval
of the Audit Committee. The auditor submits
on an annual basis the main features of the plan
for the audit of the Company to the Board.
The auditor participates in board meetings
dealing with the annual accounts, accounting
principles, assessment of any important
accounting estimates and matters of importance
on which there has been disagreement
between the auditor and the executive
management of the Company.
The auditor shall at least once a year present
to the Board a review of the Company’s
internal control procedures, including identified
weaknesses and proposals for improvement.
In addition, the Board shall hold a meeting with
the auditor at least once a year at which no
representative of the executive management
is present.
The Board shall not attempt to prevent or
impede the takeover bid unless this has been
decided by the general meeting in accordance
with applicable laws. The main underlying
principles shall be that the Company’s shares
shall be kept freely transferable and that the
Company shall not establish any mechanisms
which can prevent or deter takeover offers
unless this has been decided by the general
meeting in accordance with applicable law.
If an offer is made for the Company’s shares,
the Board shall issue a statement evaluating
the offer and making a recommendation as
to whether shareholders should or should not
accept the offer.
If the Board finds itself unable to give a
recommendation to the shareholders on
whether or not to accept the offer, it should
explain the reasons for this. The Board’s
statement on a bid shall make it clear whether
the views expressed are unanimous, and if this
is not the case, it shall explain the reasons why
specific members of the Board have excluded
themselves from the statement.
The Board shall consider whether to arrange
a valuation from an independent expert. If any
member of the Board, or close associates of
such member, or anyone who has recently
held a position but has ceased to hold such a
position as a member of the Board, is either the
bidder or has a particular personal interest in
The Board reports the remuneration paid to
the auditor to the shareholders at the annual
general meeting, including details of the fee
paid for audit work and any fees paid for other
specific assignments. An overview of the
remuneration paid to the auditor is available
in the financial statement note 5.
“The meaningful work, the team collaboration
and the dedication to delivering quality have
not only shaped my career but has also
become fundamental elements of my identity
as a professional consultant. I look forward to
the continued journey of growth and success
with Zalaris.”
– Andra Stoica
Zalaris Solution Architect
89
Auditor’s Report
90
91
“Delivering services based on one
common IT platform – Zalaris
PeopleHub – supported by local
competent resources has been
main differentiators and key
to our success”
– Hans-Petter Mellerud
CEO and founder of Zalaris
IN PROGRESS
93
Shareholder Information
Introduction
There were 22,135,179 issued shares at the end
of 2023, of which 490,070 were owned by the
Company. A total of 7.4 million Zalaris shares
were traded on the Oslo Stock Exchange
(“OSE”) during 2023, compared to 7.4 million in
2022. The total value the shares traded during
2023 was NOK 268 million, compared to NOK
232 million in the previous year. The average
daily trading volume in Zalaris shares on the
OSE during 2023 was 29k shares compared to
30k shares in 2022. Zalaris’ share price closed
at NOK 46.60 at the end of 2023.
Zalaris’ shares are listed on the Oslo Stock
Exchange.
Key Figures for Zalaris Share Dividend Policy
Zalaris’ overall objective is to create value
for its shareholders through an attractive and
competitive return in the form of an increase
in the value of the share and through the
distribution of dividends. The dividends paid
should reflect the Company’s growth and
profitability.
Zalaris will aim to make annual dividend
payments in the region of 50 percent of the
net profits before tax, provided that this will not
influence target growth negatively and that the
capital structure is sound and at a satisfactory
level. When deciding the final dividend amount
to be proposed for the General Meeting,
the Board of Directors will also take into
consideration Zalaris’ capital requirements,
including legal restrictions, capital expenditure
requirements and potential investment plans.
The board of directors will not propose
a dividend for the financial year 2023.
Buyback of Shares
Zalaris may consider buying back shares.
This consideration will be made in the light of
alternative investment opportunities and the
Company’s financial situation. In circumstances
when share buybacks are relevant, the Board
of Directors proposes buyback authorizations
to be considered and approved by the Annual
Key figures
(All figures in NOK
unless stated) 2023 2022 2021 2020 2019 2018 2017
Share price high (close) 47.20 54.60 72.80 53.20 27.60 58.20 58.50
Share price low (close) 27.30 20.70 49.60 22.00 19.90 25.20 33.00
Share price average
(close)
39.36 36.03 58.06 36.35 23.63 40.55 44.62
Share price year-end 46.60 29.20 54.00 51.80 27.60 25.20 56.00
Earnings per share (0.14) (1.79) 0.60 (0.53) (0.36) (0.06) (0.61)
Dividend per share 0.00 0.00 0.35 1.00 0.00 0.00 065
(Figures in 1000) 2022 2022 2021 2020 2019 2018 2017
Outstanding shares,
average
21 645 21 595 21 294 19 647 19 729 20 030 19 637
Diluted** shares,
average
24 514 23 721 22 736 20 301 20 123 20 177 20 265
Outstanding shares,
year-end
21 645 21 595 21 847 19 620 19 568 20 030 20 030
Diluted** shares,
year-end
24 514 23 904 23 492 20 505 20 196 20 177 20 230
* Including employee share options and restricted stock units (RSUs)
94
General Meeting. Authorizations are granted
for a specific time period and for a specific
share price interval during which share
buybacks can be made. Zalaris has not bought
back any shares during 2023.
Shareholders and voting rights
Zalaris has one class of share. Each share
carries one vote and all shares carry equal
rights, including the right to participate in
general meetings. All shareholders shall be
treated on an equal basis, unless there is just
cause for treating them differently Zalaris
shares are freely negotiable and there are no
limitations of the negotiability in Zalaris’ Articles
of Associations.
As of 31 December 2023, the number of
shareholders in Zalaris was 1,196, of which 94.5
percent were in the Nordic countries.
Investor Relations Policy
The investor relations policy at Zalaris is
based on the idea that objective, detailed and
relevant information to the market is essential
for a proper valuation of the Company’s shares;
thus, the Company has continuously had a
dialogue with analysts and investors.
Zalaris shall give all shareholders the same
information at the same time. In contact with
analysts and investors, the Board of Directors
and the Management of Zalaris shall only
communicate already published information.
Zalaris has established a communication
channel for the shareholders on its website
and all published information is made available
on this website. General investor relations
inquiries should be addressed to the following
email address: ir@zalaris.com.
Zalaris strives at all time to publish all
relevant information in a timely, correct,
non-discriminatory and efficient manner to
the market. All relevant information will be
published on the Zalaris website and on
the website of the Oslo Stock Exchange
Shareholders can register to Zalaris’ Investor
Relations distribution list if they would like to
receive investor information directly per email.
Zalaris holds quarterly web-based
presentations highlighting the financial results
of the closed quarter and focus areas going
forward. In addition, market outlooks and
special events which are considered relevant
for its shareholders are addressed. The
presentation is held by the CEO and the CFO
of the Company.
Both the quarterly reporting and the
presentations will be published on Zalaris’
website.
Investor Relations Contacts
The CFO in Zalaris ASA is the main contact
person for matters related to financial
information, such as quarterly reporting
and financial statements.
For all other matters, such as new customer
contracts or other share price sensitive
information, the CEO of Zalaris ASA is
the contact person CEO and founder:
Hans-Petter Mellerud
hans-petter.mellerud@zalaris.com
and CFO:
Gunnar Manum:
gunnar.manum@zalaris.com.
Analyst Coverage
ABG Sundal Collier:
Njål Eivind Kleiven
njal.kleiven@abgsc.no
Arctic Securities:
Kristian Spetalen
kristian.spetalen@arctic.com
Sparebanken1 Markets:
Petter Kongslie
petter.kongslie@sb1markets.no
Edison:
Milo Bussell
milo.busseell@edisongroup.com
VPS Registrar
Nordea Bank Norway ASA
Wholesale Banking | Securities Services
P O Box 1166 Sentrum,
N-0107 Oslo, Norway
Financial Calendar 2024
• Results Q1: 7 May 2024
• Annual General Meeting: 19 June 2024
• Results Q2: 22 August 2024
• Results Q3: 24 October 2024
95
76.0 %
6.8 %
17.1 %
0.2 %
Norway
Sweden
Europe
Other
0
1-100
101-1000
1001-10000
10001-100000
100001-1000000 28
84
286
416
349
+1000001 5
300 500100 400200
Rank Investor
Number of
shares Shareholding (%) Type
1 Norwegian Retail AS 2 891 482 13.06% Ordinary
2 Verdipapirfondet Alfred Berg Gamba 2 106 346 9.52% Ordinary
3 Codee Holding AS 1 445 735 6.53% Ordinary
4 Danske Bank A/S 1 428 006 6.45% Nominee
5 Verdipapirfondet DnB SMB 1 224 099 5.53% Ordinary
6 J.P. Morgan SE 1 079 168 4.88% Nominee
7 Vestland Invest AS 940 659 4.25% Ordinary
8 Vpf DnB Norge Selektiv 703 551 3.18% Ordinary
9 Skandinaviska Enskilda Banken AB 653 734 2.95% Nominee
10 Verdipapirfondet Nordea Avkastning 507 705 2.29% Ordinary
11 Zalaris ASA 465 559 2.10% Ordinary
12 AS Mascot Holding 460 000 2.08% Ordinary
13 Ølja AS 351 261 1.59% Ordinary
14 Næringslivets Hovedorganisasjon 333 217 1.51% Ordinary
15 Harlem Food AS 327 706 1.48% Ordinary
16 Skandinaviska Enskilda Banken AB 300 000 1.36% Nominee
17 Verdipapirfondet Nordea Norge Plus 265 054 1.20% Ordinary
18 Taconic AS 262 040 1.18% Ordinary
19 BSN AS 240 000 1.08% Ordinary
20 A/S Skarv 225 000 1.02% Ordinary
Other shareholders 5 924 857 26.77%
Total number of shares 22 135 179 100.00%
The largest 20 shareholders (incl Zalaris) 73.23%
Please refer to separate section for shares held by management and board members (insert link)
96
Alternative Performance Measures (APMs)
Alternative Performance
Measures (APMs)
Zalaris’ financial information is prepared in
accordance with IFRS. In addition, financial
performance measures (APMs) are used by
Zalaris to provide supplemental information
to enhance the understanding of the Group’s
underlying financial performance. These
APMs take into consideration income and
expenses defined as items regarded as
special due to their nature and include among
others restructuring provisions and write-offs.
Financial APMs should not be considered as
a substitute for measures of performance in
accordance with IFRS. Disclosures of APMs
are subject to established internal control
procedures.
Adjusted EBITDA and EBIT
EBIT, earnings before interest and tax is
defined as the earnings excluding the effects
of how the operations where financed, taxed
and excluding foreign exchange gains & losses.
EBIT is used as a measure of operational
profitability. EBITDA is before depreciation,
amortisation and impairment of tangible
assets and in-house development projects.
To abstract non-recurring or income not
reflective of the underlying operational
performance, the Group also lists the
adjusted EBIT and EBITDA. Adjusted EBIT
is defined as EBIT excluding non-recurring
2023 2022
(NOK 1 000) Jan-Dec Jan-Dec
EBITDA 162 607 106 184
Cost incurred in establishing AMS centre in Poland - 1 906
Share-based payments 11 575 8 706
Depreciation right-of-use assets (IFRS 16 effect) (23 002) (18 535)
Adjusted EBITDA 151 180 98 261
2023 2022
(NOK 1 000) Jan-Dec Jan-Dec
EBIT 70 503 23 695
Cost incurred in establishing AMS centre in Poland - 1 906
Share-based payments 11 575 8 706
Amortization of excess values on acquisition 13 690 11 935
Adjusted EBIT 95 768 46 242
costs, costs relating to share-based payments
to employees, and amortisation of excess
values on acquisition. Adjusted EBITDA is
EBITDA excluding non-recurring costs and
costs relating to share-based payments to
employees, but after depreciation of right-
of-use assets.
97
2023 2022
Jan-Dec Jan-Dec
Revenue growth, as reported 26.7 % 15.2 %
Impact of foreign currency -10.7 % 1.3 %
Revenue growth, constant currency 16.0 % 16.5 %
Managed Services revenue growth, as reported 27.1 % 21.7 %
Impact of foreign currency -9.3 % 1.4 %
Managed Services revenue growth, constant currency 17.8 % 23.1 %
Professional Services revenue growth, as reported 19.8 % -1.0 %
Impact of foreign currency -14.3 % 1.3 %
Professional Services revenue growth, constant currency 5.5 % 0.3 %
Free cash flow
Free cash flow represents the cash flow that
Zalaris generates after capital investments in
the Group’s business operations have been
made. Free cash flow is defined as operational
cash flow.
Net interest-bearing debt
(NIBD)
Net interest-bearing debt (NIBD), consists
of interest-bearing liabilities, less cash and
cash equivalents. The Group risk of default
and financial strength is measured by the net
interest-bearing debt.
Annual recurring revenue
(ARR)
ARR and ACV are defined as the annualised
value of revenue the Company expects to
receive from SaaS (software as a service)
and BPaaS (business process as a service)
contracts with customers but excludes change
orders that do not result in regular future
revenue. The measure is primarily used in
Managed Services, where customer contracts
normally have a term of five years, with mostly
stable monthly revenue.
Total contract value (TCV)
The total revenue that a customer contract is
expected to generate is called TCV. This metric
is mainly used in Professional Services to
assess the overall value of consulting projects
that are contracted.
Revenue growth in constant
currency
The following table reconciles the reported
growth rates to a revenue growth rate
adjusted for the impact of foreign currency.
The impact of foreign currency is determined
by calculating the current year revenue using
foreign exchange rates consistent with the
prior year.
Full time equivalents (FTEs)
The ratio of the total number of normal agreed
working hours for all employees (part-time or
full-time) by the number of normal full-time
working hours in that period (i.e. one FTE is
equivalent to one employee working full-time).
98
Postal Address PO Box 1053 Hoff
NO-0218 Oslo, Norway
Visiting Address Hoffsveien 4 NO-0275 Oslo
Telephone +47 4000 3300
Website www.zalaris.com
eMail info@zalaris.com
Zalaris and Zalaris products and services mentioned herein, as well
as respective logos and trademarks, are registered trademarks of
the Company. All other product and service names mentioned are
acknowledged as trademarks (or subject to being trademarks)
of their respective companies.
© 2024 Zalaris
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