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    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:TreasurySharesMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-291": {
   "value": "0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:IssueOfEquity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "telecomplusplc:JSOPReserveMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-292": {
   "value": "0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:IssueOfEquity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:RetainedEarningsMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-293": {
   "value": "0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:IssueOfEquity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:NoncontrollingInterestsMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-294": {
   "value": "905000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:IssueOfEquity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "unit": "iso4217:GBP"
   }
  },
  "fact-295": {
   "value": "-0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:IssuedCapitalMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-296": {
   "value": "-0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:SharePremiumMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-297": {
   "value": "-0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:CapitalRedemptionReserveMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-298": {
   "value": "10186000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:TreasurySharesMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-299": {
   "value": "-0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "telecomplusplc:JSOPReserveMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-300": {
   "value": "-0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:RetainedEarningsMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-301": {
   "value": "-0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:NoncontrollingInterestsMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-302": {
   "value": "10186000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:PurchaseOfTreasuryShares",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00",
    "unit": "iso4217:GBP"
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  },
  "fact-303": {
   "value": "4007000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:IssuedCapitalMember",
    "unit": "iso4217:GBP"
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  },
  "fact-304": {
   "value": "151553000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:SharePremiumMember",
    "unit": "iso4217:GBP"
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  },
  "fact-305": {
   "value": "107000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:CapitalRedemptionReserveMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-306": {
   "value": "-15688000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:TreasurySharesMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-307": {
   "value": "-1150000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "telecomplusplc:JSOPReserveMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-308": {
   "value": "93802000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:RetainedEarningsMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-309": {
   "value": "0",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "ifrs-full:ComponentsOfEquityAxis": "ifrs-full:NoncontrollingInterestsMember",
    "unit": "iso4217:GBP"
   }
  },
  "fact-310": {
   "value": "232631000",
   "decimals": -3,
   "dimensions": {
    "concept": "ifrs-full:Equity",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2024-04-01T00:00:00",
    "unit": "iso4217:GBP"
   }
  },
  "fact-316": {
   "value": "General information Telecom Plus PLC (the \u2018Company\u2019) is a company domiciled in the United Kingdom. The consolidated financial statements of the Company for the year ended 31 March 2024 comprise the Company and its subsidiaries (together referred to as the \u2018Group\u2019) and the Group\u2019s interest in associates.  The financial statements were authorised for issue by the directors on 18 June 2024. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfGeneralInformationAboutFinancialStatementsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-312": {
   "value": "Telecom Plus PLC",
   "dimensions": {
    "concept": "ifrs-full:NameOfParentEntity",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-314": {
   "value": "Telecom Plus PLC",
   "dimensions": {
    "concept": "ifrs-full:NameOfUltimateParentOfGroup",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-4": {
   "value": "PLC",
   "dimensions": {
    "concept": "ifrs-full:LegalFormOfEntity",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-3": {
   "value": "United Kingdom",
   "dimensions": {
    "concept": "ifrs-full:DomicileOfEntity",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-311": {
   "value": "United Kingdom",
   "dimensions": {
    "concept": "ifrs-full:CountryOfIncorporation",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-313": {
   "value": "United Kingdom",
   "dimensions": {
    "concept": "ifrs-full:PrincipalPlaceOfBusiness",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-365": {
   "value": "The financial statements were authorised for issue by the directors on 18 June 2024.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfAuthorisationOfFinancialStatementsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-319": {
   "value": "Presentation of <span class=\"_ _0\"></span>fina<span class=\"_ _0\"></span>ncial statemen<span class=\"_ _0\"></span>ts As a result of the <span class=\"_ _2\"></span>relative size and<span class=\"_ _2\"></span> historical vol<span class=\"_ _2\"></span>atility of shar<span class=\"_ _2\"></span>e incentive scheme charg<span class=\"_ _2\"></span>es it has been decided to s<span class=\"_ _2\"></span>eparately disclose th<span class=\"_ _2\"></span>e amount<span class=\"_ _2\"></span>s on the face of the Con<span class=\"_ _2\"></span>solidated Statement of Comprehensive In<span class=\"_ _2\"></span>come. In view of the siz<span class=\"_ _2\"></span>e and nature of the charge a<span class=\"_ _2\"></span>s a non<span class=\"_ _2\"></span>-cash item, the a<span class=\"_ _2\"></span>mortisation of <span class=\"_ _2\"></span>energy supply contract int<span class=\"_ _2\"></span>angible asset ha<span class=\"_ _2\"></span>s also been separat<span class=\"_ _2\"></span>ely disclosed <span class=\"_ _2\"></span>on the face of the Consolidated Statem<span class=\"_ _2\"></span>ent of Compreh<span class=\"_ _2\"></span>ensive Income for the p<span class=\"_ _2\"></span>eriod. <span class=\"_ _2\"></span>More information<span class=\"_ _2\"></span> regarding the intang<span class=\"_ _2\"></span>ible asset is set out in not<span class=\"_ _2\"></span>e 7 of the<span class=\"ls4d\">se</span> financia<span class=\"_ _2\"></span>l statements. In this document<span class=\"_ _2\"></span> references to \u201cshort term\u201d<span class=\"_ _2\"></span>, \u201cmedium term\u201d and \u201cl<span class=\"_ _2\"></span>ong term\u201d mean on<span class=\"_ _2\"></span>e to two years, five to seven y<span class=\"_ _2\"></span>ears, and over seven yea<span class=\"_ _2\"></span>rs respectively. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfReclassificationsOrChangesInPresentationExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-315": {
   "value": "Significant a<span class=\"_ _0\"></span>ccounting pol<span class=\"_ _0\"></span>icies (a) <span class=\"_ _27\"></span>Statement of c<span class=\"_ _2\"></span>ompliance<span class=\"_ _2\"></span> <span class=\"_ _28\"> </span> These Group and par<span class=\"_ _2\"></span>ent company financial<span class=\"_ _2\"></span> statements were p<span class=\"_ _2\"></span>repared in accordanc<span class=\"_ _2\"></span>e with <span class=\"_ _2\"></span><span class=\"ls29\">UK</span>-<span class=\"_ _6b\"> </span>adopted internat<span class=\"_ _2\"></span>ional accounting stan<span class=\"_ _2\"></span>dards in conformity with<span class=\"_ _2\"></span> the requirements of th<span class=\"_ _2\"></span>e Companies Act 2006<span class=\"_ _2\"></span>. (b)<span class=\"ls0\"> <span class=\"_ _27\"></span>Basis of preparation <span class=\"_ _35\"> </span><span class=\"ff14\"> </span></span>The C<span class=\"ff5\">ompany\u2019s busin<span class=\"_ _2\"></span>ess activities, t<span class=\"_ _2\"></span>ogether with the factors lik<span class=\"_ _2\"></span>ely to affect its futur<span class=\"_ _2\"></span>e </span>development, pe<span class=\"_ _2\"></span>rformance and p<span class=\"_ _2\"></span>osition are set out in<span class=\"_ _2\"></span> the St<span class=\"_ _2\"></span>rategic Report on pages <span class=\"_ _2\"></span>2 to <span class=\"ls1\">66<span class=\"ls15\">. </span></span>The financial p<span class=\"_ _2\"></span>osition of the C<span class=\"_ _2\"></span>ompany, its cash <span class=\"_ _2\"></span>flows, liquidity positi<span class=\"_ _2\"></span>on and borrowing <span class=\"_ _2\"></span>facilities are described in th<span class=\"_ _2\"></span>e Financial Revi<span class=\"_ _2\"></span>ew on pages <span class=\"_ _2\"></span><span class=\"ls1\">21</span> to 24 and within not<span class=\"_ _2\"></span>es 15 and 22 to the financial statem<span class=\"_ _2\"></span>ents.  In addition, n<span class=\"_ _2\"></span>otes 15 and <span class=\"_ _2\"></span><span class=\"ls1\">22</span> include the C<span class=\"ff5\">ompan<span class=\"_ _2\"></span>y\u2019s</span> objectives, p<span class=\"_ _2\"></span>olicies and processes for mana<span class=\"_ _2\"></span>ging its capital<span class=\"_ _2\"></span>; its financial risk <span class=\"_ _2\"></span>management<span class=\"_ _2\"></span> objectives; detail<span class=\"_ _2\"></span>s of its fi<span class=\"ls0\">nancial<span class=\"_ _2\"></span> instruments; and<span class=\"_ _2\"></span> its exposures to credit risk an<span class=\"_ _2\"></span>d liquidity risk<span class=\"_ _2\"></span>.<span class=\"_ _2\"></span> </span>Under the revised ene<span class=\"_ _2\"></span>rgy supply arrang<span class=\"_ _2\"></span>ements which were e<span class=\"_ _2\"></span>ffective from 1 December 2013, E.ON (formerl<span class=\"_ _2\"></span>y npower) is resp<span class=\"_ _2\"></span>onsible for energy volume<span class=\"_ _2\"></span> purchases and for ca<span class=\"_ _2\"></span>rrying out any hedging <span class=\"_ _2\"></span>required, thus protectin<span class=\"_ _2\"></span>g the Company from sh<span class=\"_ _2\"></span>ort term wholesale price<span class=\"_ _19\"></span> movements.  The ag<span class=\"_ _2\"></span>reement also allows the<span class=\"_ _2\"></span> Company to match the pa<span class=\"_ _2\"></span>yment profile for wholesale energy t<span class=\"_ _2\"></span>o E.ON to the collecti<span class=\"_ _2\"></span>ons from its customers<span class=\"_ _2\"></span> each month. This inclu<span class=\"_ _2\"></span>des customers who pay <span class=\"_ _2\"></span>for their energy in equal<span class=\"_ _2\"></span> monthly instal<span class=\"_ _2\"></span>ments throughout the year<span class=\"_ _19\"></span><span class=\"ls13\">, </span>thereby avoiding<span class=\"_ _2\"></span> significant seasonal ca<span class=\"_ _2\"></span>shflow swings.<span class=\"_ _2\"></span> Going concern<span class=\"_ _2\"></span> As a result of it<span class=\"_ _2\"></span>s wholesale supply agr<span class=\"_ _2\"></span>eement with E.ON the G<span class=\"_ _2\"></span>roup is not directly <span class=\"_ _2\"></span>exposed to short-term fluctu<span class=\"_ _2\"></span>ations in the energy wh<span class=\"_ _2\"></span>olesale markets with E<span class=\"_ _2\"></span>.ON undertaking the required hedgin<span class=\"_ _2\"></span>g. The Group has total<span class=\"_ _2\"></span> revolving credit facili<span class=\"_ _2\"></span>ties of \u00a3175.0 mill<span class=\"_ _2\"></span>ion with Barcla<span class=\"_ _2\"></span>ys Bank PLC, Lloyds Bank PLC an<span class=\"_ _2\"></span>d Bank of Ireland G<span class=\"_ _2\"></span>roup PLC for the period t<span class=\"_ _2\"></span>o <span class=\"ls1\">17</span> No<span class=\"_ _2\"></span>vember 2027 (\u201cRCF\u201d)<span class=\"ff4\"> and privat<span class=\"_ _2\"></span>e placement d<span class=\"_ _2\"></span>ebt facilities with<span class=\"_ _2\"></span> Pricoa and Metlife <span class=\"_ _2\"></span>of \u00a375.0m for th<span class=\"_ _2\"></span>e </span>period to 30 Nov<span class=\"_ _2\"></span>ember 2030 <span class=\"ff5\">(\u201cPPF\u201d)<span class=\"_ _2\"></span></span><span class=\"ls13\">. </span>As at 31 March 2024<span class=\"_ _2\"></span> \u00a3103,550,0<span class=\"_ _2\"></span>00 of the RCF facilities was d<span class=\"_ _2\"></span>rawn down (2023:<span class=\"_ _2\"></span> \u00a390,000,000) and \u00a375<span class=\"_ _2\"></span>,000,000 of <span class=\"_ _2\"></span>the PPF was drawn<span class=\"_ _2\"></span> down (2023: \u00a3Nil)<span class=\"_ _2\"></span>. Further detail<span class=\"_ _2\"></span> regarding the <span class=\"_ _2\"></span>maturity and applicabl<span class=\"_ _2\"></span>e covenants is disclosed in n<span class=\"_ _2\"></span>ote 15. The directors have p<span class=\"_ _2\"></span>repared base and sensiti<span class=\"_ _2\"></span>sed forecasts for a period<span class=\"_ _2\"></span> of at least 12 months from the date<span class=\"_ _2\"></span> of authorisation of the<span class=\"_ _2\"></span>se financial statem<span class=\"_ _2\"></span>ents, including<span class=\"_ _2\"></span> the effect of severe, but plausib<span class=\"_ _2\"></span>le, downside scena<span class=\"_ _2\"></span>rios. Those forecasts indi<span class=\"_ _2\"></span>cate that the <span class=\"_ _2\"></span>G<span class=\"_ _2\"></span>roup can continue to operat<span class=\"_ _2\"></span>e within the terms <span class=\"_ _2\"></span>of its existing ban<span class=\"_ _2\"></span>k facilities<span class=\"_ _2\"></span>.  Furthermore, th<span class=\"_ _2\"></span>e directors have consid<span class=\"_ _2\"></span>ered the possibili<span class=\"_ _2\"></span>ty of taking miti<span class=\"_ _2\"></span>gating action, such as th<span class=\"_ _2\"></span>e temporary reduction or cancellat<span class=\"_ _2\"></span>ion of the annual<span class=\"_ _2\"></span> dividend, in the event of<span class=\"_ _2\"></span> any <span class=\"_ _2\"></span>severe but plausibl<span class=\"_ _2\"></span>e scenarios.  Consequently, the di<span class=\"_ _2\"></span>rectors have<span class=\"_ _2\"></span> a reasonable expectati<span class=\"_ _2\"></span>on that the G<span class=\"_ _2\"></span>roup and Company wil<span class=\"_ _2\"></span>l have sufficient fun<span class=\"_ _2\"></span>ds to continue to me<span class=\"_ _2\"></span>et its liabilit<span class=\"_ _2\"></span>ies as they fall due for at l<span class=\"_ _2\"></span>east twelve months from the date<span class=\"_ _2\"></span> of approval of the financi<span class=\"_ _2\"></span>al statements and the<span class=\"_ _2\"></span>refore have prepared the financial statem<span class=\"_ _2\"></span>ents on a going con<span class=\"_ _2\"></span>cern basis.<span class=\"_ _2\"></span> The accountin<span class=\"_ _2\"></span>g policies set out bel<span class=\"_ _2\"></span>ow have been consistently app<span class=\"_ _2\"></span>lied to both year<span class=\"_ _2\"></span>s presented, unless otherwis<span class=\"_ _2\"></span>e stated.  The financial stat<span class=\"_ _2\"></span>ements have been prepa<span class=\"_ _2\"></span>red on a historical costs basis. Critical accounting<span class=\"_ _2\"></span> estimates, judgements an<span class=\"_ _2\"></span>d assumptions<span class=\"_ _2\"></span> In the process of applyi<span class=\"_ _2\"></span>ng the <span class=\"ff5\">G<span class=\"_ _2\"></span>roup\u2019s accountin<span class=\"_ _2\"></span>g policies, which ar<span class=\"_ _2\"></span>e described<span class=\"_ _2\"></span></span> below, the Directors have made ju<span class=\"_ _2\"></span>dgements, estimati<span class=\"_ _2\"></span>ons and assumptions r<span class=\"_ _2\"></span>egarding the future. Th<span class=\"_ _2\"></span>e judgements, estimati<span class=\"_ _2\"></span>ons, and assumptions that<span class=\"_ _2\"></span> have the most signi<span class=\"_ _2\"></span>ficant<span class=\"_ _2\"></span> imp<span class=\"_ _2\"></span>act on the amounts recognis<span class=\"_ _2\"></span>ed in the financial stat<span class=\"_ _2\"></span>ements are detailed<span class=\"_ _2\"></span> below.<span class=\"_ _2\"></span> Estimates and judg<span class=\"_ _2\"></span>ements are evaluated ba<span class=\"_ _2\"></span>sed on historical exp<span class=\"_ _2\"></span>erience and other facto<span class=\"_ _2\"></span>rs, includin<span class=\"_ _2\"></span>g expectations of future events<span class=\"_ _2\"></span> that are believed t<span class=\"_ _2\"></span>o be reasonable und<span class=\"_ _2\"></span>er the circumstances. <span class=\"_ _2\"></span> In future, actual<span class=\"_ _2\"></span> results may dif<span class=\"_ _2\"></span>fer from these estimate<span class=\"_ _2\"></span>s and assumptions.<span class=\"_ _6b\"> </span>Significant estima<span class=\"_ _2\"></span>tes Estimates and unde<span class=\"_ _2\"></span>rlying <span class=\"_ _2\"></span>assumptions are revie<span class=\"_ _2\"></span>wed on an ongoing basi<span class=\"_ _2\"></span>s, with revisions recognised in the yea<span class=\"_ _2\"></span>r in which the estima<span class=\"_ _2\"></span>tes are revised and in any<span class=\"_ _2\"></span> future years affect<span class=\"_ _2\"></span>ed. The areas involving sign<span class=\"_ _2\"></span>ificant risk resulti<span class=\"_ _2\"></span>ng in a material adj<span class=\"_ _2\"></span>ustment to the carrying am<span class=\"_ _2\"></span>ounts of assets and liabi<span class=\"_ _2\"></span>lities within<span class=\"_ _2\"></span> the next financial year are as <span class=\"_ _2\"></span>follows:<span class=\"_ _2\"></span> (i)<span class=\"ff12 ls0\"> <span class=\"_ _d\"> </span><span class=\"ffb\">Revenue recognition<span class=\"_ _2\"></span> </span></span>The Group recognis<span class=\"_ _2\"></span>es energy revenues on an in<span class=\"_ _2\"></span>dividual mete<span class=\"_ _2\"></span>r-<span class=\"ls2e\">by</span>-met<span class=\"_ _2\"></span>er basis.  These r<span class=\"_ _2\"></span>evenues are recognised on the<span class=\"_ _2\"></span> basis of actual met<span class=\"_ _2\"></span>er readings where the<span class=\"_ _2\"></span>se are available at each m<span class=\"_ _2\"></span>onth end, and estimation f<span class=\"_ _2\"></span>or each meter where m<span class=\"_ _2\"></span>eter readings are not a<span class=\"_ _2\"></span>vailab<span class=\"_ _2\"></span>le.  Each month<span class=\"_ _2\"></span> customers are sent a bi<span class=\"_ _2\"></span>ll setting out the<span class=\"_ _2\"></span> amount of energy th<span class=\"_ _2\"></span>at they have used, based<span class=\"_ _2\"></span> either on actual or estimat<span class=\"_ _2\"></span>ed meter readings.  The<span class=\"_ _2\"></span>se amounts of individual<span class=\"_ _2\"></span> customer bill<span class=\"_ _2\"></span>ed usage form the basis of the recogni<span class=\"_ _2\"></span>tion of energy rev<span class=\"_ _2\"></span>enues.  <span class=\"_ _2\"></span> The Group is among th<span class=\"_ _2\"></span>e leaders in the ene<span class=\"_ _2\"></span>rgy industry for smart m<span class=\"_ _2\"></span>eter installati<span class=\"_ _2\"></span>ons and has a very high penetration <span class=\"_ _2\"></span>of smart meters withi<span class=\"_ _2\"></span>n its customer b<span class=\"_ _2\"></span>ase of app<span class=\"_ _2\"></span>roximately 70% at th<span class=\"_ _2\"></span>e year end.  Sma<span class=\"_ _2\"></span>rt meters are able to rem<span class=\"_ _2\"></span>otely feedback actual<span class=\"_ _2\"></span> meter readings at pe<span class=\"_ _2\"></span>riod ends to suppliers.  Actual<span class=\"_ _2\"></span> meter readings received f<span class=\"_ _2\"></span>rom smart meters at <span class=\"_ _2\"></span>each period end are therefo<span class=\"_ _2\"></span>re used to recognis<span class=\"_ _2\"></span>e a large portion of en<span class=\"_ _2\"></span>ergy revenues.<span class=\"_ _2\"></span> In relation to th<span class=\"_ _2\"></span>e estimation of rev<span class=\"_ _2\"></span>enues from n<span class=\"_ _2\"></span>on-smart meter custo<span class=\"_ _2\"></span>mers, where met<span class=\"_ _2\"></span>er readings have not b<span class=\"_ _2\"></span>een communicated through<span class=\"_ _2\"></span> a manual meter reading<span class=\"_ _2\"></span>, the Group estimat<span class=\"_ _2\"></span>es the amount of ene<span class=\"_ _2\"></span>rgy consumed by each m<span class=\"_ _2\"></span>eter.  Th<span class=\"_ _2\"></span>ese estimations are<span class=\"_ _2\"></span> based on observed historical consum<span class=\"_ _2\"></span>ption patterns. The<span class=\"_ _2\"></span> Group uses assumpti<span class=\"_ _2\"></span>ons provided b<span class=\"_ _2\"></span>y the relevant industry databases, being<span class=\"_ _2\"></span> a combination of the e<span class=\"_ _2\"></span>xpected annual<span class=\"_ _2\"></span> quantities of usage on a meter<span class=\"_ _19\"></span>-<span class=\"ls2e\">by</span>-<span class=\"_ _6b\"> </span>meter basis (\u201cAnnu<span class=\"_ _2\"></span>al Quantiti<span class=\"_ _2\"></span>es\u201d or \u201dAQ\u2019s\u201d for gas an<span class=\"_ _2\"></span>d \u201cEstimated Annu<span class=\"_ _2\"></span>al Consumpti<span class=\"_ _2\"></span>on\u201d or \u201cEAC\u2019s\u201d for electricit<span class=\"_ _2\"></span>y); a regional pr<span class=\"_ _2\"></span>ofiling factor to all<span class=\"_ _2\"></span>ocate the annual qu<span class=\"_ _2\"></span>antity per month, accounting for hist<span class=\"_ _2\"></span>oric seasonality; and<span class=\"_ _2\"></span> for gas meters, a furth<span class=\"_ _2\"></span>er regional adjustm<span class=\"_ _2\"></span>ent for the im<span class=\"ls0\">pact on usage of wea<span class=\"_ _2\"></span>ther. </span>As consumer behaviou<span class=\"_ _2\"></span>r changes, e.g. reducin<span class=\"_ _2\"></span>g usage during p<span class=\"_ _2\"></span>eriods of high<span class=\"_ _2\"></span> prices, there is a lag before the met<span class=\"_ _2\"></span>er-<span class=\"ls2e\">by</span>-meter industry-<span class=\"_ _2\"></span><span class=\"ff5\">calculated AQ\u2019s and<span class=\"_ _2\"></span> EAC\u2019s reflect true c<span class=\"_ _2\"></span>onsumption. </span>The Group therefore r<span class=\"_ _2\"></span>efines its estimations t<span class=\"_ _2\"></span>o reflect the lag in th<span class=\"_ _2\"></span>e im<span class=\"_ _2\"></span><span class=\"ff5\">pact on AQ\u2019s and EAC<span class=\"_ _2\"></span>s </span>from changes in b<span class=\"_ _2\"></span>ehaviour.  As a result <span class=\"_ _2\"></span>of smart meters makin<span class=\"_ _2\"></span>g up over <span class=\"_ _2\"></span>70% of <span class=\"ff5\">the<span class=\"_ _2\"></span> Group\u2019s </span>customer base, the G<span class=\"_ _2\"></span>roup assumes that cust<span class=\"_ _2\"></span>omers without ope<span class=\"_ _2\"></span>rating smart mete<span class=\"_ _19\"></span>rs are on average using<span class=\"_ _2\"></span> the same amount of en<span class=\"_ _2\"></span>ergy as their smart<span class=\"_ _2\"></span> equivalents in <span class=\"_ _2\"></span>each region. Th<span class=\"_ _2\"></span>ese refinements are only ap<span class=\"_ _2\"></span>plied in instan<span class=\"_ _2\"></span>ces where customers hav<span class=\"_ _2\"></span>e an estimated bill.<span class=\"_ _19\"></span> The amount of esti<span class=\"_ _2\"></span>mated energy revenue <span class=\"_ _2\"></span>recognised from non<span class=\"_ _2\"></span>-smart m<span class=\"_ _2\"></span>eters in the year end<span class=\"_ _2\"></span>ed 31 March 2024 was<span class=\"_ _2\"></span> \u00a3151.5m (2023:<span class=\"_ _2\"></span> \u00a3275.1m).  The rang<span class=\"_ _2\"></span>e of reasonable outcom<span class=\"_ _2\"></span>es for the estimated energy r<span class=\"_ _2\"></span>evenue is considered t<span class=\"_ _2\"></span>o be significan<span class=\"_ _2\"></span>t, if the estimation routi<span class=\"_ _2\"></span>nes used were impacted by an in<span class=\"_ _2\"></span>dicative sensitivity <span class=\"_ _2\"></span>of +/-6.5<span class=\"_ _2\"></span>% (2023: 1.5%) ac<span class=\"_ _2\"></span>curacy overall (bas<span class=\"_ _2\"></span>ed on observed differences b<span class=\"_ _2\"></span>etween estimates an<span class=\"_ _2\"></span>d actual meter reading<span class=\"_ _2\"></span>s received)<span class=\"_ _2\"></span>, the dif<span class=\"_ _2\"></span>ference in energy revenues recogn<span class=\"_ _2\"></span>ised in the period wou<span class=\"_ _2\"></span>ld be <span class=\"_ _2\"></span><span class=\"ls4f\">+/</span>-\u00a39.8m (2023<span class=\"_ _2\"></span>: \u00a34.1m).<span class=\"_ _2\"></span> During the current<span class=\"_ _2\"></span> period the Group continu<span class=\"_ _2\"></span>ed to receive payments<span class=\"_ _2\"></span> from the Government energy support sch<span class=\"_ _2\"></span>emes.  These amounts have<span class=\"_ _2\"></span> been recognised as r<span class=\"_ _2\"></span>evenue as they are directl<span class=\"_ _2\"></span>y linked to the am<span class=\"_ _2\"></span>ount of energy used by each o<span class=\"_ _2\"></span>f the Group\u2019s custom<span class=\"_ _2\"></span>ers, had the <span class=\"_ _2\"></span><span class=\"ff4\">Government </span>not funded the amoun<span class=\"_ _2\"></span>ts they would hav<span class=\"_ _2\"></span>e been collected directly <span class=\"_ _2\"></span>from each customer. Th<span class=\"_ _2\"></span>e amounts recognis<span class=\"_ _2\"></span>ed have therefore aris<span class=\"_ _2\"></span>en directly as a resul<span class=\"_ _2\"></span>t of the Group\u2019s contracts<span class=\"_ _2\"></span> with its customers for the sup<span class=\"_ _2\"></span>ply of energy.<span class=\"_ _2\"></span> (ii)<span class=\"ff12 ls0\"> <span class=\"_ _f\"> </span><span class=\"ffb\">R<span class=\"_ _2\"></span>ecoverability of trade receivable<span class=\"_ _2\"></span>s </span></span>At each reporting<span class=\"_ _2\"></span> date, the Group evaluates the<span class=\"_ _2\"></span> estimated recoverabili<span class=\"_ _2\"></span>ty of trade receivables and records all<span class=\"_ _2\"></span>owances for expected <span class=\"_ _2\"></span>credit losses based on <span class=\"_ _2\"></span>experience. Estimates ass<span class=\"_ _2\"></span>ociated with these allowanc<span class=\"_ _2\"></span>es are based on, among <span class=\"_ _2\"></span>other thin<span class=\"_ _2\"></span>gs, the historical colle<span class=\"_ _2\"></span>ction experience of those categories (prin<span class=\"_ _2\"></span>cipally whether th<span class=\"_ _2\"></span>e indebted customer remain<span class=\"_ _2\"></span>s with the Gr<span class=\"_ _2\"></span>oup <span class=\"_ _2\"></span>or not, whether the indebt<span class=\"_ _2\"></span>ed customer has a repayme<span class=\"_ _2\"></span>nt plan or prepayment <span class=\"_ _2\"></span>meter in place or not, <span class=\"_ _2\"></span>a<span class=\"_ _2\"></span>nd the age of the debt). <span class=\"_ _2\"></span>During the cu<span class=\"_ _2\"></span>rrent period there has be<span class=\"_ _2\"></span>en a temporary moratorium imposed by Ofgem <span class=\"_ _2\"></span>on the involuntary<span class=\"_ _2\"></span> installation of prepaym<span class=\"_ _2\"></span>ent met<span class=\"_ _2\"></span>ers. This m<span class=\"_ _2\"></span>oratorium was in place for long<span class=\"_ _2\"></span>er than initial<span class=\"_ _2\"></span>ly expected and therefore the G<span class=\"_ _2\"></span>roup has estimated th<span class=\"_ _2\"></span>e potential impact of this on exp<span class=\"_ _2\"></span>ected eventual recove<span class=\"_ _2\"></span>ries.  The Group also mak<span class=\"_ _2\"></span>es an assessment of the<span class=\"_ _2\"></span> im<span class=\"_ _2\"></span>pact of prevailing fa<span class=\"_ _2\"></span>ctors on exp<span class=\"_ _2\"></span>ected future losses where appropriat<span class=\"_ _2\"></span>e. Such <span class=\"_ _2\"></span>factors include custom<span class=\"_ _2\"></span>er churn levels, customer dem<span class=\"_ _2\"></span>ographic information, monthl<span class=\"_ _2\"></span>y bill <span class=\"_ _2\"></span>direct debit rejection<span class=\"_ _2\"></span> levels, regulatory chang<span class=\"_ _2\"></span>es, and<span class=\"_ _2\"></span> broader macroeconomic data.<span class=\"_ _2\"></span> In the lig<span class=\"_ _2\"></span>ht of these assessments,<span class=\"_ _2\"></span> and wher<span class=\"_ _2\"></span>e appropriate, reco<span class=\"_ _2\"></span>very expectations are ad<span class=\"_ _2\"></span>justed. Wh<span class=\"_ _2\"></span>ilst calculated e<span class=\"_ _2\"></span>xpected collection le<span class=\"_ _2\"></span>vels have remain<span class=\"_ _2\"></span>ed broadly consistent in th<span class=\"_ _2\"></span>e current period, some <span class=\"_ _2\"></span>risks remain in relati<span class=\"_ _2\"></span>on t<span class=\"_ _2\"></span>o whether collection <span class=\"_ _2\"></span>rates will be sustainable thr<span class=\"_ _2\"></span>oughout the remainder of the c<span class=\"_ _2\"></span>ost of living crisis<span class=\"_ _2\"></span>.<span class=\"_ _2\"></span> Receivables settled<span class=\"_ _2\"></span> by direct debit are de<span class=\"_ _2\"></span>emed to present a l<span class=\"_ _2\"></span>ower credit risk than<span class=\"_ _2\"></span> those settled by cash or bank t<span class=\"_ _2\"></span>ransfer.  This is reflect<span class=\"_ _2\"></span>ed in the lower provision h<span class=\"_ _2\"></span>eld again<span class=\"_ _2\"></span>st<span class=\"_ _2\"></span> the monthly accrued income <span class=\"_ _2\"></span>balance relative to t<span class=\"_ _2\"></span>rade receivables.<span class=\"_ _2\"></span> The actual level <span class=\"_ _2\"></span>of trade receivable<span class=\"_ _2\"></span>s collected may di<span class=\"_ _2\"></span>ffer from the estim<span class=\"_ _2\"></span>ated levels of recovery, which could impact<span class=\"_ _2\"></span> operating results<span class=\"_ _2\"></span> positively or negativel<span class=\"_ _2\"></span>y. <span class=\"_ _2\"></span> At 31 March 2024<span class=\"_ _2\"></span>, the allowance f<span class=\"_ _2\"></span>or expected credit loss<span class=\"_ _2\"></span>es relating to custo<span class=\"_ _2\"></span>mer inv<span class=\"_ _2\"></span>oicing was \u00a359.0m (2023: \u00a342<span class=\"_ _2\"></span>.7m). If the c<span class=\"_ _2\"></span>ollection experience<span class=\"_ _2\"></span> was to improve/declin<span class=\"_ _2\"></span>e by an indicativ<span class=\"_ _2\"></span>e sensitivity of +/<span class=\"_ _2\"></span>- 8<span class=\"ls22\">% </span>(2023: 5%) (bas<span class=\"_ _2\"></span>ed on observing the ran<span class=\"_ _2\"></span>ge of recovery rates in th<span class=\"_ _2\"></span>e past 3 years and fact<span class=\"_ _2\"></span>oring reasonable informati<span class=\"_ _2\"></span>on regarding cur<span class=\"_ _2\"></span>rent circumstan<span class=\"_ _2\"></span>ces and economic forecasts<span class=\"ls23\">),</span> this w<span class=\"_ _2\"></span>ould increase / decrea<span class=\"_ _2\"></span>se the provisi<span class=\"_ _2\"></span>on by <span class=\"ls4f\">+/</span>- \u00a37.0m (2<span class=\"_ _2\"></span>023: \u00a32.8m) accordingly.<span class=\"_ _6b\"> </span>Significant ju<span class=\"_ _2\"></span>dgements There following ke<span class=\"_ _2\"></span>y judgements have been ma<span class=\"_ _2\"></span>de by management in<span class=\"_ _2\"></span> the process of applying the Group\u2019s accoun<span class=\"_ _2\"></span>ting policies.<span class=\"_ _2\"></span><span class=\"ff4\"> </span>(i)<span class=\"ff12 ls0\"> <span class=\"_ _d\"> </span><span class=\"ffb\">Revenues </span></span>During the cu<span class=\"_ _2\"></span>rrent period the Group r<span class=\"_ _2\"></span>eceived payments from the<span class=\"_ _2\"></span> Government e<span class=\"_ _2\"></span>nergy suppo<span class=\"_ _2\"></span>rt schemes of \u00a391.1m (<span class=\"_ _2\"></span>2023: \u00a3367.8m)<span class=\"_ _2\"></span> in respect of electri<span class=\"_ _2\"></span>city and \u00a318.7m<span class=\"_ _2\"></span> (2023: \u00a3313.8m)<span class=\"_ _2\"></span> <span class=\"ls12\">in </span>respect of gas<span class=\"ls13\">. </span>Th<span class=\"_ _2\"></span>e classification an<span class=\"_ _2\"></span>d presentation o<span class=\"_ _2\"></span>f these payments required<span class=\"_ _2\"></span> significant judgement to determi<span class=\"_ _2\"></span>ne whether they shoul<span class=\"_ _2\"></span>d be disclosed und<span class=\"_ _2\"></span>er IAS 20 (Government <span class=\"_ _2\"></span>Grants), or IFRS 15 (Revenue)<span class=\"_ _2\"></span>. These amoun<span class=\"_ _2\"></span>ts have been recognised as r<span class=\"_ _2\"></span>evenue as they are directly<span class=\"_ _2\"></span> linked to the am<span class=\"_ _2\"></span>ount of energy used by each o<span class=\"_ _2\"></span>f the Group\u2019s <span class=\"_ _2\"></span><span class=\"ff4\">customers, h<span class=\"_ _2\"></span>ad the Government </span>not funded the amoun<span class=\"_ _2\"></span>ts they would hav<span class=\"_ _2\"></span>e been collected directly <span class=\"_ _2\"></span>from each customer. Th<span class=\"_ _2\"></span>e amounts recognis<span class=\"_ _2\"></span>ed have therefore aris<span class=\"_ _2\"></span>en directly as a resul<span class=\"_ _2\"></span>t of the Group\u2019s contracts<span class=\"_ _2\"></span> with its customers for th<span class=\"_ _2\"></span>e supply of energy.<span class=\"_ _2\"></span> IFRS 17 Insurance C<span class=\"_ _2\"></span>ontracts adoption<span class=\"_ _2\"></span> In the current finan<span class=\"_ _2\"></span>cial year to 31 Ma<span class=\"_ _2\"></span>rch 2024, the Group began<span class=\"_ _2\"></span> directly underwriti<span class=\"_ _2\"></span>ng insurance policies through<span class=\"_ _2\"></span> its wholly<span class=\"_ _2\"></span>-<span class=\"ff5\">owned subsidiary UW<span class=\"_ _2\"></span>I Limited (\u201cUWI\u201d).<span class=\"_ _2\"></span> The nature of the insuran<span class=\"_ _2\"></span>ce </span>services provided by U<span class=\"_ _2\"></span>WI (i.e. short<span class=\"_ _2\"></span>-tailed, wit<span class=\"_ _2\"></span>h significant rein<span class=\"_ _2\"></span>surance where app<span class=\"_ _2\"></span>ropriate to limit exposur<span class=\"_ _2\"></span>e), have lead the Group<span class=\"_ _2\"></span> to conclude that the dis<span class=\"_ _2\"></span>closures requ<span class=\"_ _2\"></span>ired by IFRS 17 could<span class=\"_ _2\"></span> not reasonably b<span class=\"_ _2\"></span>e expected to influence the<span class=\"_ _2\"></span> decisions made by the<span class=\"_ _2\"></span> primary users of the financial statem<span class=\"_ _2\"></span>ents.    The insurance s<span class=\"_ _2\"></span>ervices provided by UWI a<span class=\"_ _2\"></span>re not currently consid<span class=\"_ _2\"></span>ered material to the resul<span class=\"_ _2\"></span>ts of the Group, with total<span class=\"_ _2\"></span> written premium<span class=\"_ _2\"></span>s of \u00a310.6m (2023: \u00a3n<span class=\"_ _2\"></span>il), and with a total pr<span class=\"_ _2\"></span>ovision exposure to the G<span class=\"_ _2\"></span>roup of \u00a3690,000 (2023: \u00a3n<span class=\"_ _2\"></span>il), for claims incu<span class=\"_ _2\"></span>rred tha<span class=\"_ _2\"></span>t are not report<span class=\"_ _2\"></span>ed to UWI at the year end. Si<span class=\"_ _2\"></span>gnificant reinsu<span class=\"_ _2\"></span>rance is in place to limi<span class=\"_ _2\"></span>t exposure to claims<span class=\"_ _2\"></span> volatility on the home insuranc<span class=\"_ _2\"></span>e books.  The Group has th<span class=\"_ _2\"></span>erefore concluded that it<span class=\"_ _2\"></span> is not relevant to provid<span class=\"_ _2\"></span>e the separate disclosu<span class=\"_ _2\"></span>res relating to insuran<span class=\"_ _2\"></span>ce services required by<span class=\"_ _2\"></span> IFRS 17 for the year <span class=\"_ _2\"></span>ended 31 March 2024<span class=\"_ _2\"></span>. Nonetheless, at th<span class=\"_ _2\"></span>e end of each financia<span class=\"_ _2\"></span>l year, management will<span class=\"_ _2\"></span> perform an as<span class=\"_ _2\"></span>s<span class=\"_ _2\"></span>essment of changes in the size<span class=\"_ _2\"></span> and/or nature of the indivi<span class=\"_ _2\"></span>dual insurance service<span class=\"_ _2\"></span>s to establish wh<span class=\"_ _2\"></span>ether there is any material impa<span class=\"_ _2\"></span>ct on the understan<span class=\"_ _2\"></span>dability of the Group fin<span class=\"_ _2\"></span>ancial statements fr<span class=\"_ _2\"></span>om not providing the detail<span class=\"_ _2\"></span>ed disclosure requir<span class=\"_ _2\"></span>ed by IFRS 17. <span class=\"_ _2\"></span> The ass<span class=\"_ _2\"></span>essment will focus on th<span class=\"_ _2\"></span>e total amount of written p<span class=\"_ _2\"></span>remiums, related ass<span class=\"_ _2\"></span>ets/liabilit<span class=\"_ _2\"></span>ies, the magnitude of claims<span class=\"_ _2\"></span>, and any changes in the natu<span class=\"_ _2\"></span>re of possible uncertain<span class=\"_ _2\"></span>ties.  Management has r<span class=\"_ _2\"></span>eviewed the other activiti<span class=\"_ _2\"></span>es of the Group and n<span class=\"_ _2\"></span>ot identified an<span class=\"_ _2\"></span>y other material<span class=\"_ _2\"></span> arrangements requiri<span class=\"_ _2\"></span>ng the application <span class=\"_ _2\"></span>of IFRS 17.<span class=\"_ _6b\"> </span>(c<span class=\"ls0\">) Basis of consolidation<span class=\"_ _2\"></span> </span>(i) <span class=\"_ _2b\"> </span>Subs<span class=\"_ _2\"></span>idiaries <span class=\"_ _2b\"> </span> The Group\u2019s financia<span class=\"_ _2\"></span>l statements consolidat<span class=\"_ _2\"></span>e the financial statem<span class=\"_ _2\"></span>ents of Telecom <span class=\"_ _19\"></span><span class=\"ff4\">P<span class=\"ls12\">lus</span> PLC and </span>its subsidiari<span class=\"_ _2\"></span>es. Subsidiaries are con<span class=\"_ _2\"></span>solidated from the dat<span class=\"_ _2\"></span>e on which control tran<span class=\"_ _2\"></span>sfers to the Group and are includ<span class=\"_ _2\"></span>ed until<span class=\"_ _2\"></span> the date on which the Group <span class=\"_ _2\"></span>ceases to control them<span class=\"_ _2\"></span>. <span class=\"_ _2\"></span> Control is recognis<span class=\"_ _2\"></span>ed where an investor i<span class=\"_ _2\"></span>s expected to receive, or has<span class=\"_ _2\"></span> rights to, variable return<span class=\"_ _2\"></span>s from its investm<span class=\"_ _2\"></span>ent in the investee and has<span class=\"_ _2\"></span> the ability to affect th<span class=\"_ _2\"></span>ese returns through its p<span class=\"_ _2\"></span>ower over the relevant activit<span class=\"_ _2\"></span>ies of the inv<span class=\"_ _2\"></span>estee.  Tra<span class=\"_ _2\"></span>nsactions between G<span class=\"_ _2\"></span>roup companies ar<span class=\"_ _2\"></span>e eliminated on con<span class=\"_ _2\"></span>solidation.<span class=\"_ _2\"></span> (ii) Employee <span class=\"_ _2\"></span>benefit trusts<span class=\"_ _2\"></span> In accordance with IFRS<span class=\"_ _2\"></span> 10 Consolidated<span class=\"_ _2\"></span> Financial Statements,<span class=\"_ _2\"></span> the assets and liab<span class=\"_ _2\"></span>ilities of employee benefit t<span class=\"_ _2\"></span>rusts are consolidated in<span class=\"_ _2\"></span> the Group financial stat<span class=\"_ _2\"></span>ements.  Employee b<span class=\"_ _2\"></span>enefit trusts are treated as a<span class=\"_ _2\"></span> legal entity separate f<span class=\"_ _2\"></span>rom the Company but as <span class=\"_ _19\"></span>subsidiaries of the<span class=\"_ _2\"></span> Company.  <span class=\"_ _2\"></span> Any loans made b<span class=\"_ _2\"></span>y the Company to employe<span class=\"_ _2\"></span>e benefit trusts are accoun<span class=\"_ _2\"></span>ted for as loans in accordance with the<span class=\"_ _2\"></span> relevant terms.  Wh<span class=\"_ _2\"></span>en the trust transfers sha<span class=\"_ _2\"></span>res to employees to sati<span class=\"_ _2\"></span>sfy share incentive schem<span class=\"_ _2\"></span>e awards, this is consid<span class=\"_ _2\"></span>ered to be, in substan<span class=\"_ _2\"></span>ce, two t<span class=\"_ _2\"></span>ransaction<span class=\"_ _2\"></span>s: a distribution of th<span class=\"_ _2\"></span>e shares from the employ<span class=\"_ _2\"></span>ee benefit trust ba<span class=\"_ _2\"></span>ck to the Company as tr<span class=\"_ _2\"></span>easury shares, follow<span class=\"_ _2\"></span>ed by a distribution of those <span class=\"_ _2\"></span>shares to the employees.<span class=\"_ _6b\"> </span>(d<span class=\"ls0\">) Revenue<span class=\"_ _2\"></span><span class=\"fsa\"> </span></span>Overview Revenue is the valu<span class=\"_ _2\"></span>e of goods and servic<span class=\"_ _2\"></span>es supplied to external custom<span class=\"_ _2\"></span>ers <span class=\"_ _2\"></span>and Partners excluding value add<span class=\"_ _2\"></span>ed tax and other sales <span class=\"_ _2\"></span>related taxes. <span class=\"_ _2\"></span><span class=\"ff5\">For each of th<span class=\"_ _2\"></span>e Group\u2019s main income </span>streams from the pr<span class=\"_ _2\"></span>ovision of fixed line teleph<span class=\"_ _2\"></span>ony, broadband, m<span class=\"_ _2\"></span>obile telephony, gas an<span class=\"_ _2\"></span>d electricity service<span class=\"_ _2\"></span>s, transacti<span class=\"_ _2\"></span>ons are recorded as sal<span class=\"_ _2\"></span>es in th<span class=\"_ _2\"></span>e month when the t<span class=\"_ _2\"></span>ransfer of those services or the<span class=\"_ _2\"></span> supply of goods ta<span class=\"_ _2\"></span>kes place.<span class=\"ls33\">  </span><span class=\"ff5\">The Group\u2019s custo<span class=\"_ _2\"></span>mers are invoiced<span class=\"_ _2\"></span> in the month </span>following that in<span class=\"_ _2\"></span> which the servic<span class=\"_ _2\"></span>es are provided.  <span class=\"_ _2\"></span>Tariffs are s<span class=\"_ _2\"></span>et by customer, by servic<span class=\"_ _2\"></span>e, and these can vary dep<span class=\"_ _2\"></span>ending on the number of ser<span class=\"_ _2\"></span>vices provided.  Each <span class=\"_ _2\"></span>element of any package is considered indep<span class=\"_ _2\"></span>endently for the purp<span class=\"_ _2\"></span>oses of a performanc<span class=\"_ _2\"></span>e obligation to determin<span class=\"_ _2\"></span>e how the price is derived<span class=\"_ _2\"></span>. The Group also g<span class=\"_ _2\"></span>enerates revenue as a result o<span class=\"_ _2\"></span>f providing bill payment<span class=\"_ _2\"></span> protection and accidental death<span class=\"_ _2\"></span> cover to customers for a m<span class=\"_ _2\"></span>onthly fee.  The Group also<span class=\"_ _2\"></span> offers home insurance and boiler cover s<span class=\"_ _2\"></span>ervices to customers. Revenue recognition <span class=\"_ _2\"></span>- agent versus prin<span class=\"_ _2\"></span>cipal Management asses<span class=\"_ _2\"></span>ses the revenue recognition <span class=\"_ _2\"></span>of each of the Group\u2019s servi<span class=\"_ _2\"></span>ce offerings on eithe<span class=\"_ _2\"></span>r an agent or prin<span class=\"_ _2\"></span>cipal basis. The <span class=\"_ _2\"></span>identification <span class=\"_ _2\"></span>of the principal in th<span class=\"_ _2\"></span>e contract is not al<span class=\"_ _2\"></span>ways clear, specifically wh<span class=\"_ _2\"></span>ether the Group controls th<span class=\"_ _2\"></span>e service prior t<span class=\"_ _2\"></span>o transfer t<span class=\"_ _2\"></span>o the customer. Th<span class=\"_ _2\"></span>e determination of wheth<span class=\"_ _2\"></span>er the Group is<span class=\"_ _2\"></span> a princip<span class=\"_ _2\"></span>al or an agent for each <span class=\"_ _2\"></span>service offering <span class=\"_ _2\"></span>is evaluated by establ<span class=\"_ _2\"></span>ishing which entity<span class=\"_ _2\"></span> is respon<span class=\"_ _2\"></span>sible for providing<span class=\"_ _2\"></span> the specified goods<span class=\"_ _2\"></span> or services against a li<span class=\"_ _2\"></span>st of indi<span class=\"_ _2\"></span>cators that could indi<span class=\"_ _2\"></span>cate an agency<span class=\"_ _2\"></span> relationship. These inclu<span class=\"_ _2\"></span>de: (i)<span class=\"ff8\"> <span class=\"_ _d\"> </span></span>Evaluatin<span class=\"_ _2\"></span>g which entity is primarily <span class=\"_ _2\"></span>responsible for providi<span class=\"_ _2\"></span>ng the specifi<span class=\"_ _2\"></span>ed goods or services. (ii)<span class=\"ff8\"> <span class=\"_ _57\"> </span></span>Evaluating wh<span class=\"_ _2\"></span>ether the Group has invento<span class=\"_ _2\"></span>ry risk.<span class=\"_ _2\"></span> (iii)<span class=\"ff8\"> <span class=\"_ _5e\"> </span></span>Evaluatin<span class=\"_ _2\"></span>g whether the Group has the di<span class=\"_ _2\"></span>scretion to establish t<span class=\"_ _2\"></span>he pricing structur<span class=\"_ _2\"></span>e. <span class=\"_ _2\"></span> The Group primaril<span class=\"_ _2\"></span>y acts as a reseller of ut<span class=\"_ _2\"></span>ilities and in supplyin<span class=\"_ _2\"></span>g the majority of thes<span class=\"_ _2\"></span>e services to customers the Group<span class=\"_ _2\"></span> is considered to<span class=\"_ _2\"></span> be primarily responsib<span class=\"_ _2\"></span>le for fulfil<span class=\"_ _2\"></span>ment of the service and has the discretion t<span class=\"_ _2\"></span>o establish pricin<span class=\"_ _2\"></span>g and key terms. Re<span class=\"_ _2\"></span>venu<span class=\"_ _2\"></span>e for these services is therefore recognis<span class=\"_ _2\"></span>ed as a principal. <span class=\"_ _2\"></span> Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Energy se<span class=\"_ _2\"></span>rvices The recognition of r<span class=\"_ _2\"></span>evenue associated with th<span class=\"_ _2\"></span>e provision of gas and <span class=\"_ _2\"></span>electricity services to customers on non<span class=\"_ _2\"></span>-smart meters <span class=\"_ _2\"></span>by the Group r<span class=\"_ _2\"></span>elies on estimates of us<span class=\"_ _2\"></span>age where meter readings are not avai<span class=\"_ _2\"></span>lable.  <span class=\"_ _2\"></span>These estimations a<span class=\"_ _2\"></span>re based on observed histori<span class=\"_ _2\"></span>cal seasonal meter<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>by<span class=\"ls0\">-meter consumption <span class=\"_ _2\"></span>patterns which are adju<span class=\"_ _2\"></span>sted for the actual<span class=\"_ _2\"></span> impact on usage of <span class=\"_ _2\"></span>weather </span>(using thi<span class=\"_ _2\"></span>rd-party informati<span class=\"_ _2\"></span>on provided by the ene<span class=\"_ _2\"></span>rgy industry and inf<span class=\"_ _2\"></span>ormation from smart meters).<span class=\"ls21\">  </span>R<span class=\"_ _2\"></span>evenue is recognis<span class=\"_ _2\"></span>ed over time during<span class=\"_ _2\"></span> the period in wh<span class=\"_ _2\"></span>ich the Group transf<span class=\"_ _2\"></span>ers control of the service<span class=\"_ _2\"></span>s to the customer as th<span class=\"_ _2\"></span>e customer simult<span class=\"_ _2\"></span>aneously receives and consum<span class=\"_ _2\"></span>es the benefits provid<span class=\"_ _2\"></span>ed by the entity p<span class=\"_ _2\"></span>erformance.  Any unbill<span class=\"_ _2\"></span>ed revenue is accrued at <span class=\"_ _2\"></span>each period end.  Du<span class=\"_ _2\"></span>ring the current period<span class=\"_ _2\"></span> the Group<span class=\"_ _2\"></span> continued to r<span class=\"_ _2\"></span>eceive payments from the<span class=\"_ _2\"></span> Government energy <span class=\"_ _2\"></span>support schemes <span class=\"_ _2\"></span>in relation to ele<span class=\"_ _2\"></span>ctricity and gas consum<span class=\"_ _2\"></span>ed by its customers.  The<span class=\"_ _2\"></span>se amounts have been rec<span class=\"_ _2\"></span>ognised as revenue as th<span class=\"_ _2\"></span>ey are directly linked to th<span class=\"_ _2\"></span>e amount of energy used<span class=\"_ _2\"></span> by each of t<span class=\"_ _2\"></span><span class=\"ff5\">he Group\u2019s customers, had<span class=\"_ _2\"></span> the Government not <span class=\"_ _2\"></span>funded the </span>amounts they would ha<span class=\"_ _2\"></span>ve been collected di<span class=\"_ _2\"></span>rectly from each cust<span class=\"_ _2\"></span>omer. The amounts recogni<span class=\"_ _2\"></span>sed have therefore arisen di<span class=\"_ _2\"></span>rectly as a result<span class=\"_ _2\"></span> of the Group\u2019s contracts wit<span class=\"_ _2\"></span>h its customers<span class=\"_ _2\"></span> for the supply of energ<span class=\"_ _2\"></span>y. Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Telephony services<span class=\"_ _2\"></span> The Group principal<span class=\"_ _2\"></span>ly generates revenue from <span class=\"_ _2\"></span>providing the <span class=\"_ _2\"></span>followin<span class=\"_ _2\"></span>g telecommunicati<span class=\"_ _2\"></span>ons services where it is <span class=\"_ _2\"></span>responsible to the<span class=\"_ _2\"></span> customer for rendering th<span class=\"_ _2\"></span>e underlying servic<span class=\"_ _2\"></span>es: (i) fixed telephony line <span class=\"_ _2\"></span>rental, call and broadban<span class=\"_ _2\"></span>d data charges; (ii)<span class=\"_ _2\"></span> mobile telephony call<span class=\"_ _2\"></span> and data charges; and (iii<span class=\"_ _2\"></span>) mobile handset sal<span class=\"_ _2\"></span>es.  Both<span class=\"_ _2\"></span> the handset and service <span class=\"_ _2\"></span>are priced on the relati<span class=\"_ _2\"></span>ve standalone sellin<span class=\"_ _2\"></span>g prices of each distinct p<span class=\"_ _2\"></span>erformance oblig<span class=\"_ _2\"></span>ation. The contract t<span class=\"_ _2\"></span>erms for certain fibre broadband s<span class=\"_ _2\"></span>ervices are 18 months and fo<span class=\"_ _2\"></span>r mobile handsets 24 m<span class=\"_ _2\"></span>onths. In relati<span class=\"_ _2\"></span>on to items (i) and (i<span class=\"_ _2\"></span>i), revenue is recognis<span class=\"_ _2\"></span>ed over time during the<span class=\"_ _2\"></span> period in which th<span class=\"_ _2\"></span>e Group transfers control of th<span class=\"_ _2\"></span>e services to the custom<span class=\"_ _2\"></span>er as the customer simul<span class=\"_ _2\"></span>taneously receiv<span class=\"_ _2\"></span>es and consumes the ben<span class=\"_ _2\"></span>efits provided by th<span class=\"_ _2\"></span>e entity performanc<span class=\"_ _2\"></span>e.  Any unbilled revenu<span class=\"_ _2\"></span>e i<span class=\"_ _2\"></span>s accrued at<span class=\"_ _2\"></span> each period end.  R<span class=\"_ _2\"></span>evenue for mobile handset s<span class=\"_ _2\"></span>ales are considered a <span class=\"_ _2\"></span>separate performance obligation recogni<span class=\"_ _2\"></span>sed at the point in time<span class=\"_ _2\"></span> when the Group transfers <span class=\"_ _2\"></span>control of the devic<span class=\"_ _2\"></span>es to the end user.   In the provision o<span class=\"_ _2\"></span>f broadband <span class=\"_ _2\"></span>services, the Group provid<span class=\"_ _2\"></span>es custome<span class=\"_ _2\"></span>rs with a broadband <span class=\"_ _2\"></span>router at the start of thei<span class=\"_ _2\"></span>r contract.  Th<span class=\"_ _2\"></span>e terms and condit<span class=\"_ _2\"></span>ions under which broadban<span class=\"_ _2\"></span>d routers are supplied to custom<span class=\"_ _2\"></span>ers mean that routers are a<span class=\"_ _2\"></span>ccounted for as financ<span class=\"_ _2\"></span>e leases.  The <span class=\"_ _2\"></span>Group<span class=\"_ _2\"></span> therefore recognis<span class=\"_ _2\"></span>es the sale of th<span class=\"_ _2\"></span>e router at the retail p<span class=\"_ _2\"></span>rice and create<span class=\"_ _2\"></span>s a finance l<span class=\"_ _2\"></span>ease asset on the balance she<span class=\"_ _2\"></span>et for the routers shipped <span class=\"_ _2\"></span>to custom<span class=\"_ _2\"></span>ers at the point i<span class=\"_ _2\"></span>n time in a giv<span class=\"_ _2\"></span>en month.  <span class=\"_ _2\"></span> Over the average custo<span class=\"_ _2\"></span>mer lifetime <span class=\"_ _2\"></span>of 7 years, th<span class=\"_ _2\"></span>e Group accrues finan<span class=\"_ _2\"></span>ce income on the asset<span class=\"_ _2\"></span> at the rate of inter<span class=\"_ _2\"></span>est that causes the present<span class=\"_ _2\"></span> value of the future leas<span class=\"_ _2\"></span>e payments to equal th<span class=\"_ _2\"></span>e sum of the fair valu<span class=\"_ _2\"></span>e of the asset.<span class=\"_ _2\"></span> Part of the receipts under th<span class=\"_ _2\"></span>e service contract a<span class=\"_ _2\"></span>re then allocated betw<span class=\"_ _2\"></span>een reducing the net as<span class=\"_ _2\"></span>set and recognising fin<span class=\"_ _2\"></span>ance income, resul<span class=\"_ _2\"></span>ting in the derecognition of th<span class=\"_ _2\"></span>e asset at the end of <span class=\"_ _2\"></span>the 7 year life<span class=\"_ _2\"></span>. Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Cashback ca<span class=\"_ _2\"></span>rd services The Company offers a<span class=\"_ _2\"></span> Cashback card service<span class=\"_ _2\"></span> which is a prepaid pa<span class=\"_ _2\"></span>yment card allowin<span class=\"_ _2\"></span>g customers to earn a di<span class=\"_ _2\"></span>scount on their bil<span class=\"_ _2\"></span>ls through spendin<span class=\"_ _2\"></span>g on the card.  In relation t<span class=\"_ _2\"></span>o Cashback cards, th<span class=\"_ _2\"></span>e following revenu<span class=\"_ _2\"></span>e streams are recogni<span class=\"_ _2\"></span>sed by the Group at th<span class=\"_ _2\"></span>e t<span class=\"_ _2\"></span>ime the services are suppl<span class=\"_ _2\"></span>ied and charged to cust<span class=\"_ _2\"></span>omers: (i) a small fix<span class=\"_ _2\"></span>ed monthly fee t<span class=\"_ _2\"></span>o cover provision of card management<span class=\"_ _2\"></span> services; and (ii) t<span class=\"_ _2\"></span>ransaction fees to cov<span class=\"_ _2\"></span>er the facilitat<span class=\"_ _2\"></span>ion of the top<span class=\"_ _2\"></span>-up of customer cards.  Th<span class=\"_ _2\"></span>e majority of the Cashb<span class=\"_ _2\"></span>ack received<span class=\"_ _2\"></span> from the Cashback ca<span class=\"_ _2\"></span>rd programme manager is passed<span class=\"_ _2\"></span> to customers to redu<span class=\"_ _2\"></span>ce the payment they are r<span class=\"_ _2\"></span>equired to make to the G<span class=\"_ _2\"></span>roup for their monthly ut<span class=\"_ _2\"></span>ilities. Revenu<span class=\"_ _2\"></span>e is recognised over time du<span class=\"_ _2\"></span>ring the period in wh<span class=\"_ _2\"></span>ich the Group transfers control of th<span class=\"_ _2\"></span>e services to th<span class=\"_ _2\"></span>e customer as th<span class=\"_ _2\"></span>e customer simultan<span class=\"_ _2\"></span>eously receives and consumes the ben<span class=\"_ _2\"></span>efits provided by th<span class=\"_ _2\"></span>e entity performanc<span class=\"_ _2\"></span>e.  Any unbilled revenu<span class=\"_ _2\"></span>e is accrued at each period end.<span class=\"_ _2\"></span><span class=\"ls21\">  </span>The Cashback <span class=\"_ _2\"></span>card <span class=\"ls50\">is<span class=\"_ _0\"></span><span class=\"ls0\">suer is PSI-<span class=\"_ _2\"></span>Pay Ltd, an authorised<span class=\"_ _2\"></span> e-money institut<span class=\"_ _2\"></span>ion </span></span>which is responsibl<span class=\"_ _2\"></span>e for underlying<span class=\"_ _2\"></span> customer funds<span class=\"_ _2\"></span>. In addition, the <span class=\"_ _2\"></span>Group charges a small adm<span class=\"_ _2\"></span>inistrative fee for facili<span class=\"_ _2\"></span>tating the issue of <span class=\"_ _2\"></span>each Cashback card.  Und<span class=\"_ _2\"></span>er IFRS 15, as th<span class=\"_ _2\"></span>e initial appli<span class=\"_ _2\"></span>cation fee is considered to be <span class=\"_ _2\"></span>a non<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>refundable upfront f<span class=\"_ _2\"></span>ee that does not relate to the tran<span class=\"_ _2\"></span>sfer of a promised good<span class=\"_ _2\"></span> or services, the associated fee is th<span class=\"_ _2\"></span>erefore recognised over the <span class=\"_ _2\"></span>expected life of the cust<span class=\"_ _2\"></span>omer.<span class=\"_ _2\"></span> Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Bill prot<span class=\"_ _2\"></span>ection and life cover,<span class=\"_ _2\"></span> home insurance a<span class=\"_ _2\"></span>nd boiler cover services<span class=\"_ _2\"></span> The Group charges cust<span class=\"_ _2\"></span>omers a small monthl<span class=\"_ _2\"></span>y fee for bill payment p<span class=\"_ _2\"></span>rotection in the event <span class=\"_ _2\"></span>of redundancy and for a <span class=\"_ _2\"></span>small amount of month<span class=\"_ _2\"></span>ly life insurance<span class=\"_ _2\"></span> cover. The Group als<span class=\"_ _2\"></span>o offers home insurance services t<span class=\"_ _2\"></span>o customers. R<span class=\"_ _2\"></span>evenue is recognised <span class=\"_ _2\"></span>over time during the period<span class=\"_ _2\"></span> in which the Group transfers <span class=\"_ _2\"></span>control of the servic<span class=\"_ _2\"></span>es to the customer as th<span class=\"_ _2\"></span>e customer simultan<span class=\"_ _2\"></span>eously receives and consume<span class=\"_ _2\"></span>s the benefits provided b<span class=\"_ _2\"></span>y the entity pe<span class=\"_ _2\"></span>rformance.  <span class=\"_ _2\"></span> Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Other services<span class=\"_ _2\"></span> The Group also g<span class=\"_ _2\"></span>enerates revenues from provid<span class=\"_ _2\"></span>ing customers with pap<span class=\"_ _2\"></span>er bills and from charging custome<span class=\"_ _2\"></span>rs late payment fees.  In addi<span class=\"_ _2\"></span>tion, the Group g<span class=\"_ _2\"></span>enerates revenues from providing servic<span class=\"_ _2\"></span>es to its network of Partn<span class=\"_ _2\"></span>ers.  Revenue is recogni<span class=\"_ _2\"></span>sed over time durin<span class=\"_ _19\"></span>g the period in which th<span class=\"_ _2\"></span>e Group transfers contr<span class=\"_ _2\"></span>ol of the services to the<span class=\"_ _2\"></span> customer, or th<span class=\"_ _2\"></span>e late payment fees are incurred, and<span class=\"_ _2\"></span> any unbilled revenu<span class=\"_ _2\"></span>e is accrued at each peri<span class=\"_ _2\"></span>od end.  (<span class=\"ls2a\">e)</span> <span class=\"_ _27\"></span>Distributor<span class=\"_ _2\"></span> commissions<span class=\"_ _2\"></span> The Group\u2019s Partn<span class=\"_ _2\"></span>ers earn commissions main<span class=\"_ _2\"></span>ly on the intr<span class=\"_ _2\"></span>oduction of new custom<span class=\"_ _2\"></span>ers to the Group (\u2018upfront commi<span class=\"_ _2\"></span>ssions\u2019) and on the ong<span class=\"_ _2\"></span>oing monthly use of th<span class=\"_ _2\"></span>e Group\u2019s services by the<span class=\"_ _2\"></span> customers they hav<span class=\"_ _2\"></span>e introduced (\u2018trailin<span class=\"_ _2\"></span>g commissions\u2019).  Trailing c<span class=\"_ _2\"></span>ommissi<span class=\"_ _2\"></span><span class=\"ff4\">ons are <span class=\"_ _2\"></span>recognised </span>in the Statement of<span class=\"_ _2\"></span> Comprehensive Income as<span class=\"_ _2\"></span> they are earned by dist<span class=\"_ _2\"></span>ributors on an accruals basis.  Under IFR<span class=\"_ _2\"></span>S 15, upfront commis<span class=\"_ _2\"></span>sions are capitalis<span class=\"_ _2\"></span>ed and am<span class=\"_ _2\"></span>ortised over the exp<span class=\"_ _2\"></span>ected life of the customer.<span class=\"_ _2\"></span><span class=\"ls21\">    </span> In relation to certain<span class=\"_ _2\"></span> multiservice cust<span class=\"_ _2\"></span>omers, distribut<span class=\"_ _2\"></span>ors are able to bri<span class=\"_ _2\"></span>ng forward the payment<span class=\"_ _2\"></span> of a limited numb<span class=\"_ _2\"></span>er of future monthly trai<span class=\"_ _2\"></span>ling commission paym<span class=\"_ _2\"></span>ents expected to b<span class=\"_ _2\"></span>e due on the usage of custome<span class=\"_ _2\"></span>rs they have introduced.  Th<span class=\"_ _2\"></span>ese advanced commis<span class=\"_ _2\"></span>si<span class=\"_ _2\"></span>on payments are shown on the Balance Sh<span class=\"_ _2\"></span>eet within costs to <span class=\"_ _2\"></span>obtain contracts and ar<span class=\"_ _2\"></span>e amortised on a straigh<span class=\"_ _2\"></span>t<span class=\"_ _2\"></span>-line basis through the Statem<span class=\"_ _2\"></span>ent of Comprehensiv<span class=\"_ _2\"></span>e Income over the p<span class=\"_ _2\"></span>eriod during which t<span class=\"_ _2\"></span>hey are earned and would otherwis<span class=\"_ _2\"></span>e have been paid had<span class=\"_ _2\"></span> the payment<span class=\"_ _2\"></span> not been brought<span class=\"_ _2\"></span> forward. (f) Financial inc<span class=\"_ _2\"></span>ome and expenses<span class=\"_ _2\"></span><span class=\"ff14 fs3\"> </span>Financial in<span class=\"_ _2\"></span>come comprises i<span class=\"_ _2\"></span>nterest income and<span class=\"_ _2\"></span> is recognised in<span class=\"_ _2\"></span> the Statement <span class=\"_ _2\"></span>of Comprehensive In<span class=\"_ _2\"></span>come as it accru<span class=\"_ _2\"></span>es, using the effective inte<span class=\"_ _2\"></span>rest rate method.<span class=\"_ _2\"></span><span class=\"ls33\">  </span>Financial expenses compris<span class=\"_ _2\"></span>e interest and non<span class=\"_ _2\"></span>-<span class=\"ff5\">util<span class=\"_ _2\"></span>isation fees associated with<span class=\"_ _2\"></span> the Company\u2019s debt </span>facilities. (g)<span class=\"ls0\"> Leases<span class=\"_ _2\"></span> </span>As a lessee  Recognition of a l<span class=\"_ _2\"></span>ease The contracts are as<span class=\"_ _2\"></span>sessed by th<span class=\"_ _2\"></span>e Group to determin<span class=\"_ _2\"></span>e whether a contract is,<span class=\"_ _2\"></span> or contain<span class=\"_ _2\"></span>s, <span class=\"ls1a\">a </span>lease.  In gen<span class=\"_ _2\"></span>eral, contracts are deem<span class=\"_ _2\"></span>ed to contai<span class=\"_ _2\"></span>n a lease when the foll<span class=\"_ _2\"></span>owing apply:<span class=\"_ _2\"></span> \u2022<span class=\"ff8\"> <span class=\"_ _24\"> </span><span class=\"ff4\">Conveys the righ<span class=\"_ _2\"></span>t to control the use of an id<span class=\"_ _2\"></span>entified asset for a<span class=\"_ _2\"></span> c<span class=\"_ _2\"></span>ertain period in </span></span>exchange for consid<span class=\"_ _2\"></span>eration;<span class=\"_ _2\"></span> \u2022<span class=\"ff8\"> <span class=\"_ _24\"> </span><span class=\"ff4\">The Group has <span class=\"_ _2\"></span>substantially all economi<span class=\"_ _2\"></span>c benefits from th<span class=\"_ _2\"></span>e use of the asset; and<span class=\"_ _2\"></span> </span></span>\u2022<span class=\"ff8\"> <span class=\"_ _24\"> </span><span class=\"ff4\">The Group can di<span class=\"_ _2\"></span>rect the use of the identified<span class=\"_ _2\"></span> asset<span class=\"_ _2\"></span>. </span></span>This policy is app<span class=\"_ _2\"></span>lied to contracts ent<span class=\"_ _2\"></span>ered into, or changed<span class=\"_ _2\"></span>, on <span class=\"_ _2\"></span>or after 1 April 2019.  <span class=\"_ _2\"></span><span class=\"ls2f\">At </span>commencement or on <span class=\"_ _2\"></span>modification of a contra<span class=\"_ _2\"></span>ct that contains a lea<span class=\"_ _2\"></span>se component, the Group recognises a right<span class=\"_ _2\"></span>-<span class=\"ls24\">of</span>-use asset and a l<span class=\"_ _2\"></span>ease liabili<span class=\"_ _2\"></span>ty at the lease commen<span class=\"_ _2\"></span>cement date. <span class=\"_ _2\"></span> As a lessor Where the Group is a l<span class=\"_ _2\"></span>essor, it determin<span class=\"_ _2\"></span>es at inception wheth<span class=\"_ _2\"></span>er the lease is a finan<span class=\"_ _2\"></span>ce or an operating lease. When<span class=\"_ _2\"></span> a lease transf<span class=\"_ _2\"></span>ers substantiall<span class=\"_ _2\"></span>y all the risks and rewards <span class=\"_ _2\"></span>of ownership of the underlying a<span class=\"_ _2\"></span>sset then the lease is a fin<span class=\"_ _2\"></span>ance lease; otherwi<span class=\"_ _2\"></span>se th<span class=\"_ _2\"></span>e lease is an operatin<span class=\"_ _2\"></span>g lease. Income from operating<span class=\"_ _2\"></span> leases <span class=\"ls50\">is</span> recognised on <span class=\"_ _2\"></span>a straight-li<span class=\"_ _2\"></span>ne basis over the lease t<span class=\"_ _2\"></span>erm. Income from finance leas<span class=\"_ _2\"></span>es <span class=\"ls50\">is<span class=\"_ _0\"></span><span class=\"ls0\"> recognised at lea<span class=\"_ _2\"></span>se commenc<span class=\"_ _2\"></span>ement with interes<span class=\"_ _2\"></span>t income recognised ove<span class=\"_ _2\"></span>r </span></span>the lease term.<span class=\"ls21\">  <span class=\"_ _2\"></span></span>Where a lease t<span class=\"_ _2\"></span>erm is not specified, the<span class=\"_ _2\"></span> average customer lifetim<span class=\"_ _2\"></span>e is used.<span class=\"_ _2\"></span> Right-<span class=\"_ _2\"></span><span class=\"lsf\">of</span>-use asset The right-<span class=\"_ _2\"></span><span class=\"lsf\">of</span>-use asset is init<span class=\"_ _2\"></span>ially measured at cost, <span class=\"_ _2\"></span>which comprises th<span class=\"_ _2\"></span>e initial amount o<span class=\"_ _2\"></span>f the lease liabilit<span class=\"_ _2\"></span>y adjusted for any lease<span class=\"_ _2\"></span> payments made at or bef<span class=\"_ _2\"></span>ore the commencem<span class=\"_ _2\"></span>ent date, plus any initial<span class=\"_ _2\"></span> direct costs incurred, les<span class=\"_ _2\"></span>s any lease incentives <span class=\"_ _2\"></span>recei<span class=\"_ _2\"></span>ved.  The right<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use asset i<span class=\"_ _2\"></span>s subsequently dep<span class=\"_ _2\"></span>reciated using the st<span class=\"_ _2\"></span>raight-<span class=\"_ _2\"></span>line method from the com<span class=\"_ _2\"></span>mencement date to th<span class=\"_ _2\"></span>e end of the lease t<span class=\"_ _2\"></span>erm, unless the leas<span class=\"_ _2\"></span>e transfers ownership of th<span class=\"_ _2\"></span>e underlying ass<span class=\"_ _2\"></span>et to the Group by the end of the l<span class=\"_ _2\"></span>ease term, or the c<span class=\"_ _2\"></span>ost of the right<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use asset r<span class=\"_ _2\"></span>eflects that the Group wil<span class=\"_ _2\"></span>l exercise a purchas<span class=\"_ _2\"></span>e option. In that case the rig<span class=\"_ _2\"></span>ht<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use asset will b<span class=\"_ _2\"></span>e depreciated over th<span class=\"_ _2\"></span>e useful life of the un<span class=\"_ _2\"></span>derlying asset, wh<span class=\"_ _2\"></span>ich is determin<span class=\"_ _2\"></span>ed on the same basis as thos<span class=\"_ _2\"></span>e of property and equipment<span class=\"_ _2\"></span>.  In addition, the righ<span class=\"_ _2\"></span>t-<span class=\"lsf\">of</span>-use as<span class=\"_ _2\"></span>set is periodicall<span class=\"_ _2\"></span>y reduced by impairment losses, if any, and adj<span class=\"_ _2\"></span>usted for certain rem<span class=\"_ _2\"></span>easurements of the l<span class=\"_ _2\"></span>ease liabilit<span class=\"_ _2\"></span>y. <span class=\"_ _2\"></span> Lease Liability<span class=\"_ _2\"></span> The lease liabil<span class=\"_ _2\"></span>ity is initial<span class=\"_ _2\"></span>ly measured at the pr<span class=\"_ _2\"></span>esent value of the lease<span class=\"_ _2\"></span> payments that are not paid at the comm<span class=\"_ _2\"></span>encement date, discounted usi<span class=\"_ _2\"></span>ng the interest rate<span class=\"_ _2\"></span> implicit in the lease<span class=\"_ _2\"></span> or, if that rate cannot be rea<span class=\"_ _2\"></span>dily determined, the <span class=\"_ _2\"></span>Group's incremental<span class=\"_ _2\"></span> b<span class=\"_ _2\"></span>orrowing rate.  The Group includ<span class=\"_ _2\"></span>es right-<span class=\"_ _2\"></span><span class=\"lsf\">of</span>-use assets with<span class=\"_ _2\"></span>in property, plant and equi<span class=\"_ _2\"></span>pment and the corresponding<span class=\"_ _2\"></span> lease liabil<span class=\"_ _2\"></span>ities in 'lease liabili<span class=\"_ _2\"></span>ties' on the balan<span class=\"_ _2\"></span>ce sheet.<span class=\"_ _6b\"> </span>Short-term l<span class=\"_ _2\"></span>eases and leases of low-val<span class=\"_ _2\"></span>ue assets <span class=\"_ _2\"></span> The Group has elected<span class=\"_ _2\"></span> not to recognise rig<span class=\"_ _2\"></span>ht<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use assets and l<span class=\"_ _2\"></span>ease liabil<span class=\"_ _2\"></span>ities for lease of low<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>value assets and sh<span class=\"_ _2\"></span>ort-term lea<span class=\"_ _2\"></span>ses. The Group recogni<span class=\"_ _2\"></span>ses the lease payment<span class=\"_ _2\"></span>s associated with these leases as an expe<span class=\"_ _2\"></span>nse on a straight<span class=\"_ _2\"></span>-line b<span class=\"_ _2\"></span>asis over the lease<span class=\"_ _2\"></span> term. (h) Hire purch<span class=\"_ _2\"></span>ase agreements<span class=\"_ _2\"></span> Hire purchase agre<span class=\"_ _2\"></span>ements relate to leases of a<span class=\"_ _2\"></span>ssets where the Group <span class=\"_ _2\"></span>has passed on substantiall<span class=\"_ _2\"></span>y all the risks and rewa<span class=\"_ _2\"></span>rds of ownership and ar<span class=\"_ _2\"></span>e therefore <span class=\"_ _2\"></span>classified as fin<span class=\"_ _2\"></span>ance leases.  When asset<span class=\"_ _2\"></span>s are leased out und<span class=\"_ _2\"></span>er finance leases, th<span class=\"_ _2\"></span>e present value of the min<span class=\"_ _2\"></span>imum lease payments i<span class=\"_ _2\"></span>s recognised as a receivab<span class=\"_ _2\"></span>le. (i<span class=\"ls0\">) <span class=\"_ _2b\"> </span>T<span class=\"_ _2\"></span>axation  </span>The tax charge for th<span class=\"_ _2\"></span>e year comprises curr<span class=\"_ _2\"></span>ent and deferred tax. Taxati<span class=\"_ _2\"></span>on is recognised in<span class=\"_ _2\"></span> the Statement of Comprehe<span class=\"_ _2\"></span>nsive Incom<span class=\"_ _2\"></span>e except to the extent that<span class=\"_ _2\"></span> it relates to items recogn<span class=\"_ _2\"></span>ised directly in equity,<span class=\"_ _2\"></span> in which case it i<span class=\"_ _2\"></span>s recognised in equi<span class=\"_ _2\"></span>ty.<span class=\"_ _2\"></span> Current tax is the <span class=\"_ _2\"></span>expected tax payable on th<span class=\"_ _2\"></span>e taxable income for th<span class=\"_ _2\"></span>e year, using tax rates enacted or sub<span class=\"_ _2\"></span>stantially enacted <span class=\"_ _2\"></span>at the balance <span class=\"_ _2\"></span>sheet date, and any adj<span class=\"_ _2\"></span>ustment to tax payabl<span class=\"_ _2\"></span>e in respect of previ<span class=\"_ _2\"></span>ous years.<span class=\"_ _2\"></span> Deferred tax is recogni<span class=\"_ _2\"></span>sed, based on the balan<span class=\"_ _2\"></span>ce sheet liabil<span class=\"_ _2\"></span>ity method, on temporary differences betwe<span class=\"_ _2\"></span>en the carrying amount<span class=\"_ _2\"></span>s of assets and liabilit<span class=\"_ _2\"></span>ies for financial reporting<span class=\"_ _2\"></span> purposes and the am<span class=\"_ _2\"></span>ounts used for taxation pu<span class=\"_ _2\"></span>rposes. The amount of <span class=\"_ _2\"></span>deferred tax<span class=\"_ _2\"></span> provided is<span class=\"_ _2\"></span> based on the expect<span class=\"_ _2\"></span>ed manner of realisation <span class=\"_ _2\"></span>or settlement of the carryi<span class=\"_ _2\"></span>ng amount of assets<span class=\"_ _2\"></span> and liabilit<span class=\"_ _2\"></span>ies, using tax rates enacted or substan<span class=\"_ _2\"></span>tively enacted at th<span class=\"_ _2\"></span>e balance sheet date.<span class=\"_ _19\"></span> A deferred tax asset is<span class=\"_ _2\"></span> recognised only to the<span class=\"_ _2\"></span> extent that it is p<span class=\"_ _2\"></span>robable that future taxabl<span class=\"_ _2\"></span>e profits will be avai<span class=\"_ _2\"></span>lable again<span class=\"_ _2\"></span>st which the asset can be ut<span class=\"_ _2\"></span>ilised. Deferred<span class=\"_ _2\"></span> tax assets are reduced to the extent that it<span class=\"_ _2\"></span> is no longer pr<span class=\"_ _2\"></span>obable that the related ta<span class=\"_ _2\"></span>x b<span class=\"_ _2\"></span>enefit will be reali<span class=\"_ _2\"></span>sed.<span class=\"_ _6b\"> </span>(j<span class=\"ls0\">) <span class=\"_ _2a\"> </span>Property, plant and<span class=\"_ _2\"></span> equipment<span class=\"_ _2\"></span> </span>Property, plant and <span class=\"_ _2\"></span>equipment<span class=\"_ _2\"></span> <span class=\"ls12\">is</span> stated at cost less a p<span class=\"_ _2\"></span>rovision for depreciation.<span class=\"_ _2\"></span> Depreciation is<span class=\"_ _2\"></span> calculated so as t<span class=\"_ _2\"></span>o write off the cost less<span class=\"_ _2\"></span> estimated residual valu<span class=\"_ _2\"></span>e of the assets in equal instalments over thei<span class=\"_ _2\"></span>r expected useful li<span class=\"_ _2\"></span>ves. No depreciati<span class=\"_ _2\"></span>on is provided on f<span class=\"_ _2\"></span>reehold land. Depreciation is p<span class=\"_ _2\"></span>rovided on other ass<span class=\"_ _2\"></span>ets at the following <span class=\"_ _2\"></span>rates:<span class=\"_ _2\"></span> <table class=\"s w1c5 h138\" id=\"_7c19f586-40d1-4c4e-ade8-b9fa787642ca\"><tr><td class=\"c x15c yfd4 wb2 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Freehold buildin<span class=\"_ _2\"></span>gs </div></td><td></td><td class=\"c x15d yfd4 w111 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">50 years </div></td></tr><tr><td class=\"c x15c yfd5 wb2 h7c\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Freehold and leas<span class=\"_ _2\"></span>ehold improvements<span class=\"_ _2\"></span> </div></td><td></td><td class=\"c x15d yfd5 w111 h7c\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">3 to 25 years </div></td></tr><tr><td class=\"c x15c yfd6 wb2 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Plant and machi<span class=\"_ _2\"></span>nery </div></td><td></td><td class=\"c x15d yfd6 w111 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">15 years </div></td></tr><tr><td class=\"c x132 yfd8 w1c6 h139\"><div class=\"t m0 x12a h5 yfd7 ff4 fs0 fc0 sc0 ls0 ws0\">Fixtures, fittings and<span class=\"_ _2\"></span> office equipment<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td class=\"c x15e yfda w1c7 h13a\"><div class=\"t m0 x12a hd yfd9 ff15 fs0 fc0 sc0 ls0 ws0\">-<span class=\"_ _6b\"> </span></div></td><td class=\"c x15f yfdc w1c8 h13b\"><div class=\"t m0 x12a hd yfdb ff4 fs0 fc0 sc0 ls0 ws0\">Fixtures and fitti<span class=\"_ _2\"></span>ngs<span class=\"_ _6b\"> </span></div></td><td class=\"c x160 yfdd w1c9 h139\"><div class=\"t m0 x12a h5 yfd7 ff4 fs0 fc0 sc0 ls0 ws0\">7 to 10 years<span class=\"_ _6b\"> </span></div></td></tr><tr><td class=\"c x15e yfde w1c7 h13a\"><div class=\"t m0 x12a hd yfd9 ff15 fs0 fc0 sc0 ls0 ws0\">-</div></td><td class=\"c x15f yfdf w1ca h13b\"><div class=\"t m0 x12a hd yfdb ff4 fs0 fc0 sc0 ls0 ws0\">Computer and offic<span class=\"_ _2\"></span>e equipment<span class=\"_ _6b\"> </span></div></td><td class=\"c x160 yfe0 w1cb h139\"><div class=\"t m0 x12a h5 yfd7 ff4 fs0 fc0 sc0 ls0 ws0\">3 to 5 years<span class=\"_ _6b\"> </span></div></td></tr><tr><td class=\"c x15c yfe1 wb2 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Motor vehicles<span class=\"_ _2\"></span> </div></td><td></td><td class=\"c x15d yfe1 w111 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3 to 4 years </div></td></tr></table>The carrying amounts<span class=\"_ _2\"></span> of property, plant<span class=\"_ _2\"></span> and equipment are revi<span class=\"_ _2\"></span>ewed for i<span class=\"_ _2\"></span>mpairment wh<span class=\"_ _2\"></span>en there is an indicati<span class=\"_ _2\"></span>on that they may be im<span class=\"_ _2\"></span>paired.<span class=\"_ _2\"></span> (k) Investment p<span class=\"_ _2\"></span>roperties<span class=\"_ _2\"></span> Investment properti<span class=\"_ _2\"></span>es are properties which a<span class=\"_ _2\"></span>re held either t<span class=\"_ _2\"></span>o earn rental income or <span class=\"_ _2\"></span>for capital appreciation or fo<span class=\"_ _2\"></span>r both. Investment prop<span class=\"_ _2\"></span>erties are stated at cost les<span class=\"_ _2\"></span>s accumulated depreciation.<span class=\"_ _2\"></span> Rental income from inv<span class=\"_ _2\"></span>estment properties is a<span class=\"_ _2\"></span>ccounted for on an<span class=\"_ _2\"></span> accrual<span class=\"_ _2\"></span>s basis. (l) Intangible ass<span class=\"_ _2\"></span>ets Intangibl<span class=\"_ _2\"></span>e assets which arise (e.g. on the ent<span class=\"_ _2\"></span>ering into of sign<span class=\"_ _2\"></span>ificant commercial<span class=\"_ _2\"></span> contractual arrangements) ar<span class=\"_ _2\"></span>e capitalised and<span class=\"_ _2\"></span> amortised over the sh<span class=\"_ _2\"></span>orter of their useful li<span class=\"_ _2\"></span>fe and the term of any contractual a<span class=\"_ _2\"></span>rrangement.<span class=\"_ _2\"></span> IT, software and w<span class=\"_ _2\"></span>eb development cost<span class=\"_ _2\"></span>s are capitali<span class=\"_ _2\"></span>sed as intangible assets to th<span class=\"_ _2\"></span>e extent that certain projects can b<span class=\"_ _2\"></span>e separately identified<span class=\"_ _2\"></span> and involve the produ<span class=\"_ _2\"></span>ction of new and/<span class=\"_ _2\"></span>or enhanced systems that the Co<span class=\"_ _2\"></span>mpany will use over the<span class=\"_ _2\"></span> medium<span class=\"_ _2\"></span>-term.  It mu<span class=\"_ _2\"></span>st also be consid<span class=\"_ _2\"></span>ered probable that the a<span class=\"_ _2\"></span>sset will generate fut<span class=\"_ _2\"></span>ure eco<span class=\"_ _2\"></span>nomic benefits, and the<span class=\"_ _2\"></span> developmen<span class=\"_ _2\"></span>t cost can be measured reliably<span class=\"_ _2\"></span>.  Where th<span class=\"_ _2\"></span>ese conditions are not m<span class=\"_ _2\"></span>et, development expenditu<span class=\"_ _2\"></span>re is<span class=\"_ _2\"></span> recognised as an <span class=\"_ _2\"></span>expense in the year in whi<span class=\"_ _2\"></span>ch it is incurr<span class=\"_ _2\"></span>ed.<span class=\"_ _2\"></span> Directly attributab<span class=\"_ _2\"></span>le costs that are capital<span class=\"_ _2\"></span>ised includ<span class=\"_ _2\"></span>e employee <span class=\"_ _2\"></span>and external <span class=\"_ _2\"></span>costs specifical<span class=\"_ _2\"></span>ly incurred in the d<span class=\"_ _2\"></span>evelopment of the i<span class=\"_ _2\"></span>ntangible asset<span class=\"_ _2\"></span>. These costs are a<span class=\"_ _2\"></span>mortised <span class=\"_ _2\"></span>on a straight-<span class=\"_ _6b\"> </span>line basis over th<span class=\"_ _2\"></span>eir estimated us<span class=\"_ _2\"></span>eful economi<span class=\"_ _2\"></span>c lives of up to 10<span class=\"_ _2\"></span> years when each sy<span class=\"_ _2\"></span>stem is brought into use by<span class=\"_ _2\"></span> the Company.<span class=\"_ _2\"></span> (m) Goodwil<span class=\"_ _2\"></span>l Goodwill arisin<span class=\"_ _2\"></span>g on the acquisit<span class=\"_ _2\"></span>ion of a business, rep<span class=\"_ _2\"></span>resenting the difference b<span class=\"_ _2\"></span>etween the <span class=\"_ _2\"></span>fai<span class=\"_ _2\"></span>r value of consid<span class=\"_ _2\"></span>eration and<span class=\"_ _2\"></span> the fair value of the separabl<span class=\"_ _2\"></span>e net assets acquired is<span class=\"_ _2\"></span> capitalised and is subject to impai<span class=\"_ _2\"></span>rment review, both<span class=\"_ _2\"></span> annually and when th<span class=\"_ _2\"></span>ere are indications that<span class=\"_ _2\"></span> the carrying amount may not be <span class=\"_ _2\"></span>recoverable. <span class=\"_ _2\"></span> (n) <span class=\"ls0\">Impa<span class=\"_ _2\"></span>irment </span>The carrying amounts<span class=\"_ _2\"></span> of the Group\u2019s assets, <span class=\"_ _2\"></span>other than inventories, ar<span class=\"_ _2\"></span>e <span class=\"_ _2\"></span><span class=\"ff4\">reviewed at each </span>balance sheet date t<span class=\"_ _2\"></span>o determine whether th<span class=\"_ _2\"></span>ere is any indication<span class=\"_ _2\"></span> of impairment. If any <span class=\"_ _2\"></span>such indication exist<span class=\"_ _2\"></span>s, the asset\u2019s recoverable<span class=\"_ _2\"></span> amount is estimat<span class=\"_ _2\"></span>ed. The recoverable amoun<span class=\"_ _2\"></span>t of assets is the great<span class=\"_ _2\"></span>er of their fair valu<span class=\"_ _2\"></span>e less costs to s<span class=\"_ _2\"></span>ell and valu<span class=\"_ _2\"></span>e in use. An impairment lo<span class=\"_ _2\"></span>ss is recognised when<span class=\"_ _2\"></span>ever the carrying amount <span class=\"_ _2\"></span>of an asset or its cash<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>generating un<span class=\"_ _2\"></span>it exceeds its recoverable am<span class=\"_ _2\"></span>ount. Impairment lo<span class=\"_ _2\"></span>sses are recognised in th<span class=\"_ _2\"></span>e Statement of Comprehe<span class=\"_ _2\"></span>nsive Income<span class=\"_ _2\"></span>. An impairment lo<span class=\"_ _2\"></span>ss is reversed if th<span class=\"_ _2\"></span>ere has been a change in the <span class=\"_ _2\"></span>estimates used to dete<span class=\"_ _2\"></span>rmine the recoverable am<span class=\"_ _2\"></span>ount. An impairment los<span class=\"_ _2\"></span>s is reversed only to<span class=\"_ _2\"></span> the extent that the asset<span class=\"_ _2\"></span>\u2019s carrying amount d<span class=\"_ _2\"></span>oes not exceed the car<span class=\"_ _2\"></span>rying amount that<span class=\"_ _2\"></span> would have been<span class=\"_ _2\"></span> determi<span class=\"_ _2\"></span>ned, net of depreciation, if no<span class=\"_ _2\"></span> impairment l<span class=\"_ _2\"></span>oss had been recogni<span class=\"_ _2\"></span>sed.<span class=\"_ _6b\"> </span>(o) <span class=\"ls0\">Investm<span class=\"_ _2\"></span>ents </span>In the Company\u2019s ac<span class=\"_ _2\"></span>counts, investments in <span class=\"_ _2\"></span>subsidiary and ass<span class=\"_ _2\"></span>ociated undertakings a<span class=\"_ _2\"></span>re initially stated at cost. Provi<span class=\"_ _2\"></span>sion is made for any imp<span class=\"_ _2\"></span>airment in the valu<span class=\"_ _2\"></span>e of these investments.<span class=\"_ _19\"></span><span class=\"ls21\">  </span>In the Group accounts inv<span class=\"_ _2\"></span>estments in associated un<span class=\"_ _2\"></span>dertakings are sh<span class=\"_ _2\"></span>own at cost plus accumu<span class=\"_ _2\"></span>lated profits less any divi<span class=\"_ _2\"></span>dends received from th<span class=\"_ _2\"></span>e associated undertakings<span class=\"_ _2\"></span>.<span class=\"_ _2\"></span> (p<span class=\"ls0\">) Invento<span class=\"_ _2\"></span>ries </span>Inventories prin<span class=\"_ _2\"></span>cipally inclu<span class=\"_ _2\"></span>de mobile telephones and <span class=\"_ _2\"></span>other electronic equi<span class=\"_ _2\"></span>pment and <span class=\"_ _2\"></span>are valu<span class=\"_ _2\"></span>ed at the lower of cost<span class=\"_ _2\"></span> and net realisable valu<span class=\"_ _2\"></span>e. Cost is measured<span class=\"_ _2\"></span> on a first in, first out ba<span class=\"_ _2\"></span>sis. Net realisable valu<span class=\"_ _2\"></span>e represents the estimat<span class=\"_ _2\"></span>ed selling pric<span class=\"_ _2\"></span>e less all costs to be incur<span class=\"_ _2\"></span>red in marketin<span class=\"_ _2\"></span>g, selling and distribu<span class=\"_ _2\"></span>tion. (q<span class=\"ls4e\">) </span>Financi<span class=\"_ _2\"></span>al instruments<span class=\"_ _2\"></span> The Group cla<span class=\"_ _2\"></span>ssifies financial in<span class=\"_ _2\"></span>struments, or their comp<span class=\"_ _2\"></span>onent parts, on in<span class=\"_ _2\"></span>itial<span class=\"_ _2\"></span> recognition as a financial asset, a<span class=\"_ _2\"></span> financial li<span class=\"_ _2\"></span>ability or an equity i<span class=\"_ _2\"></span>nstrument in<span class=\"_ _2\"></span> accordanc<span class=\"_ _2\"></span>e with the substance of the contractual a<span class=\"_ _2\"></span>rrangement. Financial in<span class=\"_ _2\"></span>struments are rec<span class=\"_ _2\"></span>ognised on the tra<span class=\"_ _2\"></span>de date when the G<span class=\"_ _2\"></span>roup becomes a party<span class=\"_ _2\"></span> to the contractual provisi<span class=\"_ _2\"></span>ons of the inst<span class=\"_ _2\"></span>rument. Financial in<span class=\"_ _2\"></span>struments are recogni<span class=\"_ _2\"></span>sed<span class=\"_ _2\"></span> initially at fair<span class=\"_ _2\"></span> value plus, in th<span class=\"_ _2\"></span>e case of a financial inst<span class=\"_ _2\"></span>rument not at fair valu<span class=\"_ _2\"></span>e through profit and l<span class=\"_ _2\"></span>oss, transaction costs that<span class=\"_ _2\"></span> are directly attribu<span class=\"_ _2\"></span>table to the acquisit<span class=\"_ _2\"></span>ion<span class=\"_ _2\"></span>, or issu<span class=\"_ _2\"></span>e, of the financial instrument. A t<span class=\"_ _2\"></span>rade receivable without a <span class=\"_ _2\"></span>significant finan<span class=\"_ _2\"></span>cing component is in<span class=\"_ _2\"></span>itially measured at the transaction pri<span class=\"_ _2\"></span>ce. Financial in<span class=\"_ _2\"></span>struments are derecogni<span class=\"_ _2\"></span>sed on the<span class=\"_ _2\"></span> trade date when th<span class=\"_ _2\"></span>e Group is no l<span class=\"_ _2\"></span>onger a party to the contractual pr<span class=\"_ _2\"></span>ovisions of the instrum<span class=\"_ _2\"></span>ent.<span class=\"_ _6b\"> </span>(r<span class=\"ls0\">) Trade rec<span class=\"_ _2\"></span>eivables </span>Trade receivables<span class=\"_ _2\"></span> are stated at their nominal<span class=\"_ _2\"></span> value as reduced by <span class=\"_ _2\"></span>exp<span class=\"_ _2\"></span>ected lifetime credit losses in accordan<span class=\"_ _2\"></span>ce with IFRS 9. T<span class=\"_ _2\"></span>rade receivables are not consid<span class=\"_ _2\"></span>ered to contain a sign<span class=\"_ _2\"></span>ificant financing comp<span class=\"_ _2\"></span>onent and therefore the<span class=\"_ _2\"></span> simplified approach f<span class=\"_ _2\"></span>or Expected Credit Losse<span class=\"_ _2\"></span>s is applied.<span class=\"_ _2\"></span> (s<span class=\"ls0\">) <span class=\"_ _0\"></span>Cash and cash e<span class=\"_ _2\"></span>quivalents<span class=\"_ _2\"></span> </span>Cash and cash equival<span class=\"_ _2\"></span>ents compris<span class=\"_ _2\"></span>e cash in hand and<span class=\"_ _2\"></span> deposits with ban<span class=\"_ _2\"></span>ks.<span class=\"_ _2\"></span> (t) Borrowings<span class=\"_ _2\"></span> Short and long-t<span class=\"_ _2\"></span>erm borrowings comp<span class=\"_ _2\"></span>rise revolving credi<span class=\"_ _2\"></span>t facilities, pri<span class=\"_ _2\"></span>vate placement facilitie<span class=\"_ _2\"></span>s and bank loans.  Th<span class=\"_ _2\"></span>e fees associated with<span class=\"_ _2\"></span> entering into borrowi<span class=\"_ _2\"></span>ng facilities are capit<span class=\"_ _2\"></span>alised and netted off against bo<span class=\"_ _2\"></span>rrowings and amorti<span class=\"_ _2\"></span>sed over the term of <span class=\"_ _2\"></span>th<span class=\"_ _2\"></span>e borrowings. (u<span class=\"ls0\">) <span class=\"_ _c\"></span>Trad<span class=\"_ _2\"></span>e payables </span>Trade payables ar<span class=\"_ _2\"></span>e stated at their nominal <span class=\"_ _2\"></span>value<span class=\"ls13\">, </span>a<span class=\"_ _2\"></span>s the interest that w<span class=\"_ _2\"></span>ould be recognis<span class=\"_ _2\"></span>ed from discounting futu<span class=\"_ _2\"></span>re cash payments over the sho<span class=\"_ _2\"></span>rt payment peri<span class=\"_ _2\"></span>od is n<span class=\"_ _2\"></span>ot considered to be material. (v<span class=\"ls0\">) <span class=\"_ _27\"></span>Sha<span class=\"_ _2\"></span>re based payment<span class=\"_ _2\"></span>s </span>The fair valu<span class=\"_ _2\"></span>e at the date of grant of<span class=\"_ _2\"></span> share-base<span class=\"_ _2\"></span>d remuneration, princip<span class=\"_ _2\"></span>ally share options, is calculated using a bi<span class=\"_ _2\"></span>nomial pricin<span class=\"_ _2\"></span>g model<span class=\"_ _2\"></span> (LTIP 2016: Monte-C<span class=\"_ _2\"></span>arlo model) an<span class=\"_ _2\"></span>d <span class=\"ls12\">is</span> charged to the Statement of Comprehe<span class=\"_ _2\"></span>nsive Income on a strai<span class=\"_ _2\"></span>ght<span class=\"_ _2\"></span>-line basis over the v<span class=\"_ _2\"></span>esting period of the award. The charge t<span class=\"_ _2\"></span>o the Statement of C<span class=\"_ _2\"></span>omprehensive Income<span class=\"_ _2\"></span> takes account<span class=\"_ _2\"></span> of the estimated number of shares that <span class=\"_ _2\"></span>will vest.  Al<span class=\"_ _2\"></span>l share opti<span class=\"_ _2\"></span>on-based remuneration <span class=\"_ _2\"></span>is equity settled.<span class=\"_ _2\"></span>  (w<span class=\"ls0\">) Segment<span class=\"_ _2\"></span>al reporting<span class=\"_ _2\"></span> </span>The Group has a<span class=\"_ _2\"></span>s one operating segm<span class=\"_ _2\"></span>ent.  This reflects the fact th<span class=\"_ _2\"></span>at the chief operating<span class=\"_ _2\"></span> decision makers <span class=\"_ _2\"></span>consider the performanc<span class=\"_ _2\"></span>e of the Group as a whol<span class=\"_ _2\"></span>e, particularly giv<span class=\"_ _2\"></span>en the nature of the Group\u2019s b<span class=\"_ _2\"></span>undled service offerin<span class=\"_ _2\"></span>g.<span class=\"_ _2\"></span><span class=\"ff4\"> </span>(x<span class=\"ls0\">) Provisions<span class=\"_ _2\"></span> </span>Provisions are rec<span class=\"_ _2\"></span>ognised when the Group has<span class=\"_ _2\"></span> a present obligati<span class=\"_ _2\"></span>on as a result of a past ev<span class=\"_ _2\"></span>ent, and it is probabl<span class=\"_ _2\"></span>e that the Group will<span class=\"_ _2\"></span> be required to settle th<span class=\"_ _2\"></span>at obligation. Provisi<span class=\"_ _2\"></span>ons are m<span class=\"ff5\">easured at the dir<span class=\"_ _2\"></span>ectors\u2019 best estimate of<span class=\"_ _2\"></span> the expenditure required t<span class=\"_ _2\"></span>o settle the obligat<span class=\"_ _2\"></span>ion at </span>the balance sheet dat<span class=\"_ _2\"></span>e, and are discounted to<span class=\"_ _2\"></span> present value wh<span class=\"_ _2\"></span>ere the effect is material.<span class=\"_ _19\"></span> The Group is cur<span class=\"_ _2\"></span>rently in informal di<span class=\"_ _2\"></span>scussions with the FCA about <span class=\"_ _2\"></span>certain aspects <span class=\"_ _2\"></span>of its insurance pr<span class=\"_ _2\"></span>oducts and operations. As part <span class=\"_ _2\"></span>of the response, we have t<span class=\"_ _2\"></span>emporarily paused sal<span class=\"_ _2\"></span>es of Insurance produ<span class=\"_ _2\"></span>cts to new customers wh<span class=\"_ _2\"></span>ilst we review them wit<span class=\"_ _2\"></span>h the FCA<span class=\"_ _2\"></span>. Discussi<span class=\"_ _2\"></span>ons began in April 2024,<span class=\"_ _2\"></span> with the FCA raisin<span class=\"_ _2\"></span>g queries following an up<span class=\"_ _2\"></span>held<span class=\"_ _2\"></span> indivi<span class=\"_ _2\"></span>dual customer complaint. The <span class=\"_ _2\"></span>Group is fully cooperating<span class=\"_ _2\"></span> in these<span class=\"_ _2\"></span> constructive dis<span class=\"_ _2\"></span>cussions. As the<span class=\"_ _2\"></span>se are ongoing, it is not p<span class=\"_ _2\"></span>ossible to estimat<span class=\"_ _2\"></span>e the ultimate financial<span class=\"_ _2\"></span> imp<span class=\"_ _2\"></span>act to the Group<span class=\"_ _2\"></span> of any further regulatory requirem<span class=\"_ _2\"></span>ents should th<span class=\"_ _2\"></span>ey arise.<span class=\"_ _2\"></span> (y) <span class=\"ls0\">Pensions<span class=\"_ _2\"></span> </span>The Group makes c<span class=\"_ _2\"></span>ontributions to certai<span class=\"_ _2\"></span>n employees\u2019 personal<span class=\"_ _2\"></span> pension plan<span class=\"_ _2\"></span>s. These are charged to the St<span class=\"_ _2\"></span>atement of Comprehen<span class=\"_ _2\"></span>sive Income<span class=\"_ _2\"></span> in the year in whi<span class=\"_ _2\"></span>ch they become payabl<span class=\"_ _2\"></span>e. (z) Dividends<span class=\"_ _2\"></span> Final divid<span class=\"_ _2\"></span>end distributions to the Compan<span class=\"_ _2\"></span>y\u2019s shareholders a<span class=\"_ _2\"></span>re recognised as a liabili<span class=\"_ _2\"></span>ty in the Group\u2019s <span class=\"ff4\">financia<span class=\"_ _2\"></span>l statements in th<span class=\"_ _2\"></span>e period in whi<span class=\"_ _2\"></span>ch the dividends are app<span class=\"_ _2\"></span>roved by the </span>Company\u2019s shareh<span class=\"_ _2\"></span>olders. Interim divid<span class=\"_ _2\"></span>ends are recognised when pai<span class=\"_ _2\"></span>d.<span class=\"_ _6b\"> </span>(aa) New stand<span class=\"_ _2\"></span>ards issued but not <span class=\"_ _2\"></span>yet effective<span class=\"_ _2\"></span> No new standards,<span class=\"_ _2\"></span> interpretations and am<span class=\"_ _2\"></span>endments is<span class=\"_ _2\"></span>sued but not yet <span class=\"_ _2\"></span>effective are expected<span class=\"_ _2\"></span> to have a material e<span class=\"_ _2\"></span>ffect <span class=\"ff5\">on th<span class=\"_ _2\"></span>e Group\u2019s future financial<span class=\"_ _2\"></span> </span>statements. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfMaterialAccountingPolicyInformationExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-317": {
   "value": "(a) Statement of compliance   These Group and parent company financial statements were prepared in accordance with UK- adopted international accounting standards in conformity with the requirements of the Companies Act 2006. ",
   "dimensions": {
    "concept": "ifrs-full:StatementOfIFRSCompliance",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-318": {
   "value": "(b) Basis of preparation   The Company\u2019s business activities, together with the factors likely to affect its future development, performance and position are set out in the Strategic Report on pages 2 to 66. The financial position of the Company, its cash flows, liquidity position and borrowing facilities are described in the Financial Review on pages 21 to 24 and within notes 15 and 22 to the financial statements.  In addition, notes 15 and 22 include the Company\u2019s objectives, policies and processes for managing its capital; its financial risk management objectives; details of its financial instruments; and its exposures to credit risk and liquidity risk. Under the revised energy supply arrangements which were effective from 1 December 2013, E.ON (formerly npower) is responsible for energy volume purchases and for carrying out any hedging required, thus protecting the Company from short term wholesale price movements.  The agreement also allows the Company to match the payment profile for wholesale energy to E.ON to the collections from its customers each month. This includes customers who pay for their energy in equal monthly instalments throughout the year, thereby avoiding significant seasonal cashflow swings. Going concern As a result of its wholesale supply agreement with E.ON the Group is not directly exposed to short-term fluctuations in the energy wholesale markets with E.ON undertaking the required hedging. The Group has total revolving credit facilities of \u00a3175.0 million with Barclays Bank PLC, Lloyds Bank PLC and Bank of Ireland Group PLC for the period to 17 November 2027 (\u201cRCF\u201d) and private placement debt facilities with Pricoa and Metlife of \u00a375.0m for the period to 30 November 2030 (\u201cPPF\u201d). As at 31 March 2024 \u00a3103,550,000 of the RCF facilities was drawn down (2023: \u00a390,000,000) and \u00a375,000,000 of the PPF was drawn down (2023: \u00a3Nil). Further detail regarding the maturity and applicable covenants is disclosed in note 15. The directors have prepared base and sensitised forecasts for a period of at least 12 months from the date of authorisation of these financial statements, including the effect of severe, but plausible, downside scenarios. Those forecasts indicate that the Group can continue to operate within the terms of its existing bank facilities.  Furthermore, the directors have considered the possibility of taking mitigating action, such as the temporary reduction or cancellation of the annual dividend, in the event of any severe but plausible scenarios.  Consequently, the directors have a reasonable expectation that the Group and Company will have sufficient funds to continue to meet its liabilities as they fall due for at least twelve months from the date of approval of the financial statements and therefore have prepared the financial statements on a going concern basis. The accounting policies set out below have been consistently applied to both years presented, unless otherwise stated.  The financial statements have been prepared on a historical costs basis. Critical accounting estimates, judgements and assumptions In the process of applying the Group\u2019s accounting policies, which are described below, the Directors have made judgements, estimations and assumptions regarding the future. The judgements, estimations, and assumptions that have the most significant impact on the amounts recognised in the financial statements are detailed below. Estimates and judgements are evaluated based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.  In future, actual results may differ from these estimates and assumptions. Significant estimates Estimates and underlying assumptions are reviewed on an ongoing basis, with revisions recognised in the year in which the estimates are revised and in any future years affected. The areas involving significant risk resulting in a material adjustment to the carrying amounts of assets and liabilities within the next financial year are as follows: (i)  Revenue recognition The Group recognises energy revenues on an individual meter-by-meter basis.  These revenues are recognised on the basis of actual meter readings where these are available at each month end, and estimation for each meter where meter readings are not available.  Each month customers are sent a bill setting out the amount of energy that they have used, based either on actual or estimated meter readings.  These amounts of individual customer billed usage form the basis of the recognition of energy revenues.   The Group is among the leaders in the energy industry for smart meter installations and has a very high penetration of smart meters within its customer base of approximately 70% at the year end.  Smart meters are able to remotely feedback actual meter readings at period ends to suppliers.  Actual meter readings received from smart meters at each period end are therefore used to recognise a large portion of energy revenues. In relation to the estimation of revenues from non-smart meter customers, where meter readings have not been communicated through a manual meter reading, the Group estimates the amount of energy consumed by each meter.  These estimations are based on observed historical consumption patterns. The Group uses assumptions provided by the relevant industry databases, being a combination of the expected annual quantities of usage on a meter-by- meter basis (\u201cAnnual Quantities\u201d or \u201dAQ\u2019s\u201d for gas and \u201cEstimated Annual Consumption\u201d or \u201cEAC\u2019s\u201d for electricity); a regional profiling factor to allocate the annual quantity per month, accounting for historic seasonality; and for gas meters, a further regional adjustment for the impact on usage of weather. As consumer behaviour changes, e.g. reducing usage during periods of high prices, there is a lag before the meter-by-meter industry-calculated AQ\u2019s and EAC\u2019s reflect true consumption. The Group therefore refines its estimations to reflect the lag in the impact on AQ\u2019s and EACs from changes in behaviour.  As a result of smart meters making up over 70% of the Group\u2019s customer base, the Group assumes that customers without operating smart meters are on average using the same amount of energy as their smart equivalents in each region. These refinements are only applied in instances where customers have an estimated bill. The amount of estimated energy revenue recognised from non-smart meters in the year ended 31 March 2024 was \u00a3151.5m (2023: \u00a3275.1m).  The range of reasonable outcomes for the estimated energy revenue is considered to be significant, if the estimation routines used were impacted by an indicative sensitivity of +/-6.5% (2023: 1.5%) accuracy overall (based on observed differences between estimates and actual meter readings received), the difference in energy revenues recognised in the period would be +/-\u00a39.8m (2023: \u00a34.1m). During the current period the Group continued to receive payments from the Government energy support schemes.  These amounts have been recognised as revenue as they are directly linked to the amount of energy used by each of the Group\u2019s customers, had the Government not funded the amounts they would have been collected directly from each customer. The amounts recognised have therefore arisen directly as a result of the Group\u2019s contracts with its customers for the supply of energy. (ii)  Recoverability of trade receivables At each reporting date, the Group evaluates the estimated recoverability of trade receivables and records allowances for expected credit losses based on experience. Estimates associated with these allowances are based on, among other things, the historical collection experience of those categories (principally whether the indebted customer remains with the Group or not, whether the indebted customer has a repayment plan or prepayment meter in place or not, and the age of the debt). During the current period there has been a temporary moratorium imposed by Ofgem on the involuntary installation of prepayment meters. This moratorium was in place for longer than initially expected and therefore the Group has estimated the potential impact of this on expected eventual recoveries.  The Group also makes an assessment of the impact of prevailing factors on expected future losses where appropriate. Such factors include customer churn levels, customer demographic information, monthly bill direct debit rejection levels, regulatory changes, and broader macroeconomic data. In the light of these assessments, and where appropriate, recovery expectations are adjusted. Whilst calculated expected collection levels have remained broadly consistent in the current period, some risks remain in relation to whether collection rates will be sustainable throughout the remainder of the cost of living crisis. Receivables settled by direct debit are deemed to present a lower credit risk than those settled by cash or bank transfer.  This is reflected in the lower provision held against the monthly accrued income balance relative to trade receivables. The actual level of trade receivables collected may differ from the estimated levels of recovery, which could impact operating results positively or negatively.  At 31 March 2024, the allowance for expected credit losses relating to customer invoicing was \u00a359.0m (2023: \u00a342.7m). If the collection experience was to improve/decline by an indicative sensitivity of +/- 8% (2023: 5%) (based on observing the range of recovery rates in the past 3 years and factoring reasonable information regarding current circumstances and economic forecasts), this would increase / decrease the provision by +/- \u00a37.0m (2023: \u00a32.8m) accordingly. Significant judgements There following key judgements have been made by management in the process of applying the Group\u2019s accounting policies. (i)  Revenues During the current period the Group received payments from the Government energy support schemes of \u00a391.1m (2023: \u00a3367.8m) in respect of electricity and \u00a318.7m (2023: \u00a3313.8m) in respect of gas. The classification and presentation of these payments required significant judgement to determine whether they should be disclosed under IAS 20 (Government Grants), or IFRS 15 (Revenue). These amounts have been recognised as revenue as they are directly linked to the amount of energy used by each of the Group\u2019s customers, had the Government not funded the amounts they would have been collected directly from each customer. The amounts recognised have therefore arisen directly as a result of the Group\u2019s contracts with its customers for the supply of energy. IFRS 17 Insurance Contracts adoption In the current financial year to 31 March 2024, the Group began directly underwriting insurance policies through its wholly-owned subsidiary UWI Limited (\u201cUWI\u201d). The nature of the insurance services provided by UWI (i.e. short-tailed, with significant reinsurance where appropriate to limit exposure), have lead the Group to conclude that the disclosures required by IFRS 17 could not reasonably be expected to influence the decisions made by the primary users of the financial statements.    The insurance services provided by UWI are not currently considered material to the results of the Group, with total written premiums of \u00a310.6m (2023: \u00a3nil), and with a total provision exposure to the Group of \u00a3690,000 (2023: \u00a3nil), for claims incurred that are not reported to UWI at the year end. Significant reinsurance is in place to limit exposure to claims volatility on the home insurance books.  The Group has therefore concluded that it is not relevant to provide the separate disclosures relating to insurance services required by IFRS 17 for the year ended 31 March 2024. Nonetheless, at the end of each financial year, management will perform an assessment of changes in the size and/or nature of the individual insurance services to establish whether there is any material impact on the understandability of the Group financial statements from not providing the detailed disclosure required by IFRS 17.  The assessment will focus on the total amount of written premiums, related assets/liabilities, the magnitude of claims, and any changes in the nature of possible uncertainties.  Management has reviewed the other activities of the Group and not identified any other material arrangements requiring the application of IFRS 17. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfBasisOfPreparationOfFinancialStatementsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-366": {
   "value": "Going concern As a result of its wholesale supply agreement with E.ON the Group is not directly exposed to short-term fluctuations in the energy wholesale markets with E.ON undertaking the required hedging. The Group has total revolving credit facilities of \u00a3175.0 million with Barclays Bank PLC, Lloyds Bank PLC and Bank of Ireland Group PLC for the period to 17 November 2027 (\u201cRCF\u201d) and private placement debt facilities with Pricoa and Metlife of \u00a375.0m for the period to 30 November 2030 (\u201cPPF\u201d). As at 31 March 2024 \u00a3103,550,000 of the RCF facilities was drawn down (2023: \u00a390,000,000) and \u00a375,000,000 of the PPF was drawn down (2023: \u00a3Nil). Further detail regarding the maturity and applicable covenants is disclosed in note 15. The directors have prepared base and sensitised forecasts for a period of at least 12 months from the date of authorisation of these financial statements, including the effect of severe, but plausible, downside scenarios. Those forecasts indicate that the Group can continue to operate within the terms of its existing bank facilities.  Furthermore, the directors have considered the possibility of taking mitigating action, such as the temporary reduction or cancellation of the annual dividend, in the event of any severe but plausible scenarios.  Consequently, the directors have a reasonable expectation that the Group and Company will have sufficient funds to continue to meet its liabilities as they fall due for at least twelve months from the date of approval of the financial statements and therefore have prepared the financial statements on a going concern basis. The accounting policies set out below have been consistently applied to both years presented, unless otherwise stated.  The financial statements have been prepared on a historical costs basis. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfGoingConcernExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-403": {
   "value": "Critical accounting estimates, judgements and assumptions In the process of applying the Group\u2019s accounting policies, which are described below, the Directors have made judgements, estimations and assumptions regarding the future. The judgements, estimations, and assumptions that have the most significant impact on the amounts recognised in the financial statements are detailed below. Estimates and judgements are evaluated based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.  In future, actual results may differ from these estimates and assumptions. (ii)  Recoverability of trade receivables At each reporting date, the Group evaluates the estimated recoverability of trade receivables and records allowances for expected credit losses based on experience. Estimates associated with these allowances are based on, among other things, the historical collection experience of those categories (principally whether the indebted customer remains with the Group or not, whether the indebted customer has a repayment plan or prepayment meter in place or not, and the age of the debt). During the current period there has been a temporary moratorium imposed by Ofgem on the involuntary installation of prepayment meters. This moratorium was in place for longer than initially expected and therefore the Group has estimated the potential impact of this on expected eventual recoveries.  The Group also makes an assessment of the impact of prevailing factors on expected future losses where appropriate. Such factors include customer churn levels, customer demographic information, monthly bill direct debit rejection levels, regulatory changes, and broader macroeconomic data. In the light of these assessments, and where appropriate, recovery expectations are adjusted. Whilst calculated expected collection levels have remained broadly consistent in the current period, some risks remain in relation to whether collection rates will be sustainable throughout the remainder of the cost of living crisis. Receivables settled by direct debit are deemed to present a lower credit risk than those settled by cash or bank transfer.  This is reflected in the lower provision held against the monthly accrued income balance relative to trade receivables. The actual level of trade receivables collected may differ from the estimated levels of recovery, which could impact operating results positively or negatively.  At 31 March 2024, the allowance for expected credit losses relating to customer invoicing was \u00a359.0m (2023: \u00a342.7m). If the collection experience was to improve/decline by an indicative sensitivity of +/- 8% (2023: 5%) (based on observing the range of recovery rates in the past 3 years and factoring reasonable information regarding current circumstances and economic forecasts), this would increase / decrease the provision by +/- \u00a37.0m (2023: \u00a32.8m) accordingly. ",
   "dimensions": {
    "concept": "ifrs-full:ExplanationOfAssumptionAboutFutureWithSignificantRiskOfResultingInMaterialAdjustments",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-367": {
   "value": "Critical accounting estimates, judgements and assumptions In the process of applying the Group\u2019s accounting policies, which are described below, the Directors have made judgements, estimations and assumptions regarding the future. The judgements, estimations, and assumptions that have the most significant impact on the amounts recognised in the financial statements are detailed below. Estimates and judgements are evaluated based on historical experience and other factors, including expectations of future events that are believed to be reasonable under the circumstances.  In future, actual results may differ from these estimates and assumptions. Significant estimates Estimates and underlying assumptions are reviewed on an ongoing basis, with revisions recognised in the year in which the estimates are revised and in any future years affected. The areas involving significant risk resulting in a material adjustment to the carrying amounts of assets and liabilities within the next financial year are as follows: (i)  Revenue recognition The Group recognises energy revenues on an individual meter-by-meter basis.  These revenues are recognised on the basis of actual meter readings where these are available at each month end, and estimation for each meter where meter readings are not available.  Each month customers are sent a bill setting out the amount of energy that they have used, based either on actual or estimated meter readings.  These amounts of individual customer billed usage form the basis of the recognition of energy revenues.   The Group is among the leaders in the energy industry for smart meter installations and has a very high penetration of smart meters within its customer base of approximately 70% at the year end.  Smart meters are able to remotely feedback actual meter readings at period ends to suppliers.  Actual meter readings received from smart meters at each period end are therefore used to recognise a large portion of energy revenues. In relation to the estimation of revenues from non-smart meter customers, where meter readings have not been communicated through a manual meter reading, the Group estimates the amount of energy consumed by each meter.  These estimations are based on observed historical consumption patterns. The Group uses assumptions provided by the relevant industry databases, being a combination of the expected annual quantities of usage on a meter-by- meter basis (\u201cAnnual Quantities\u201d or \u201dAQ\u2019s\u201d for gas and \u201cEstimated Annual Consumption\u201d or \u201cEAC\u2019s\u201d for electricity); a regional profiling factor to allocate the annual quantity per month, accounting for historic seasonality; and for gas meters, a further regional adjustment for the impact on usage of weather. As consumer behaviour changes, e.g. reducing usage during periods of high prices, there is a lag before the meter-by-meter industry-calculated AQ\u2019s and EAC\u2019s reflect true consumption. The Group therefore refines its estimations to reflect the lag in the impact on AQ\u2019s and EACs from changes in behaviour.  As a result of smart meters making up over 70% of the Group\u2019s customer base, the Group assumes that customers without operating smart meters are on average using the same amount of energy as their smart equivalents in each region. These refinements are only applied in instances where customers have an estimated bill. The amount of estimated energy revenue recognised from non-smart meters in the year ended 31 March 2024 was \u00a3151.5m (2023: \u00a3275.1m).  The range of reasonable outcomes for the estimated energy revenue is considered to be significant, if the estimation routines used were impacted by an indicative sensitivity of +/-6.5% (2023: 1.5%) accuracy overall (based on observed differences between estimates and actual meter readings received), the difference in energy revenues recognised in the period would be +/-\u00a39.8m (2023: \u00a34.1m). During the current period the Group continued to receive payments from the Government energy support schemes.  These amounts have been recognised as revenue as they are directly linked to the amount of energy used by each of the Group\u2019s customers, had the Government not funded the amounts they would have been collected directly from each customer. The amounts recognised have therefore arisen directly as a result of the Group\u2019s contracts with its customers for the supply of energy. (ii)  Recoverability of trade receivables At each reporting date, the Group evaluates the estimated recoverability of trade receivables and records allowances for expected credit losses based on experience. Estimates associated with these allowances are based on, among other things, the historical collection experience of those categories (principally whether the indebted customer remains with the Group or not, whether the indebted customer has a repayment plan or prepayment meter in place or not, and the age of the debt). During the current period there has been a temporary moratorium imposed by Ofgem on the involuntary installation of prepayment meters. This moratorium was in place for longer than initially expected and therefore the Group has estimated the potential impact of this on expected eventual recoveries.  The Group also makes an assessment of the impact of prevailing factors on expected future losses where appropriate. Such factors include customer churn levels, customer demographic information, monthly bill direct debit rejection levels, regulatory changes, and broader macroeconomic data. In the light of these assessments, and where appropriate, recovery expectations are adjusted. Whilst calculated expected collection levels have remained broadly consistent in the current period, some risks remain in relation to whether collection rates will be sustainable throughout the remainder of the cost of living crisis. Receivables settled by direct debit are deemed to present a lower credit risk than those settled by cash or bank transfer.  This is reflected in the lower provision held against the monthly accrued income balance relative to trade receivables. The actual level of trade receivables collected may differ from the estimated levels of recovery, which could impact operating results positively or negatively.  At 31 March 2024, the allowance for expected credit losses relating to customer invoicing was \u00a359.0m (2023: \u00a342.7m). If the collection experience was to improve/decline by an indicative sensitivity of +/- 8% (2023: 5%) (based on observing the range of recovery rates in the past 3 years and factoring reasonable information regarding current circumstances and economic forecasts), this would increase / decrease the provision by +/- \u00a37.0m (2023: \u00a32.8m) accordingly. Significant judgements There following key judgements have been made by management in the process of applying the Group\u2019s accounting policies. (i)  Revenues During the current period the Group received payments from the Government energy support schemes of \u00a391.1m (2023: \u00a3367.8m) in respect of electricity and \u00a318.7m (2023: \u00a3313.8m) in respect of gas. The classification and presentation of these payments required significant judgement to determine whether they should be disclosed under IAS 20 (Government Grants), or IFRS 15 (Revenue). These amounts have been recognised as revenue as they are directly linked to the amount of energy used by each of the Group\u2019s customers, had the Government not funded the amounts they would have been collected directly from each customer. The amounts recognised have therefore arisen directly as a result of the Group\u2019s contracts with its customers for the supply of energy. IFRS 17 Insurance Contracts adoption In the current financial year to 31 March 2024, the Group began directly underwriting insurance policies through its wholly-owned subsidiary UWI Limited (\u201cUWI\u201d). The nature of the insurance services provided by UWI (i.e. short-tailed, with significant reinsurance where appropriate to limit exposure), have lead the Group to conclude that the disclosures required by IFRS 17 could not reasonably be expected to influence the decisions made by the primary users of the financial statements.    The insurance services provided by UWI are not currently considered material to the results of the Group, with total written premiums of \u00a310.6m (2023: \u00a3nil), and with a total provision exposure to the Group of \u00a3690,000 (2023: \u00a3nil), for claims incurred that are not reported to UWI at the year end. Significant reinsurance is in place to limit exposure to claims volatility on the home insurance books.  The Group has therefore concluded that it is not relevant to provide the separate disclosures relating to insurance services required by IFRS 17 for the year ended 31 March 2024. Nonetheless, at the end of each financial year, management will perform an assessment of changes in the size and/or nature of the individual insurance services to establish whether there is any material impact on the understandability of the Group financial statements from not providing the detailed disclosure required by IFRS 17.  The assessment will focus on the total amount of written premiums, related assets/liabilities, the magnitude of claims, and any changes in the nature of possible uncertainties.  Management has reviewed the other activities of the Group and not identified any other material arrangements requiring the application of IFRS 17. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfAccountingJudgementsAndEstimatesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-392": {
   "value": "(ii)<span class=\"ff12 ls0\"> <span class=\"_ _f\"> </span><span class=\"ffb\">R<span class=\"_ _2\"></span>ecoverability of trade receivable<span class=\"_ _2\"></span>s </span></span>At each reporting<span class=\"_ _2\"></span> date, the Group evaluates the<span class=\"_ _2\"></span> estimated recoverabili<span class=\"_ _2\"></span>ty of trade receivables and records all<span class=\"_ _2\"></span>owances for expected <span class=\"_ _2\"></span>credit losses based on <span class=\"_ _2\"></span>experience. Estimates ass<span class=\"_ _2\"></span>ociated with these allowanc<span class=\"_ _2\"></span>es are based on, among <span class=\"_ _2\"></span>other thin<span class=\"_ _2\"></span>gs, the historical colle<span class=\"_ _2\"></span>ction experience of those categories (prin<span class=\"_ _2\"></span>cipally whether th<span class=\"_ _2\"></span>e indebted customer remain<span class=\"_ _2\"></span>s with the Gr<span class=\"_ _2\"></span>oup <span class=\"_ _2\"></span>or not, whether the indebt<span class=\"_ _2\"></span>ed customer has a repayme<span class=\"_ _2\"></span>nt plan or prepayment <span class=\"_ _2\"></span>meter in place or not, <span class=\"_ _2\"></span>a<span class=\"_ _2\"></span>nd the age of the debt). <span class=\"_ _2\"></span>During the cu<span class=\"_ _2\"></span>rrent period there has be<span class=\"_ _2\"></span>en a temporary moratorium imposed by Ofgem <span class=\"_ _2\"></span>on the involuntary<span class=\"_ _2\"></span> installation of prepaym<span class=\"_ _2\"></span>ent met<span class=\"_ _2\"></span>ers. This m<span class=\"_ _2\"></span>oratorium was in place for long<span class=\"_ _2\"></span>er than initial<span class=\"_ _2\"></span>ly expected and therefore the G<span class=\"_ _2\"></span>roup has estimated th<span class=\"_ _2\"></span>e potential impact of this on exp<span class=\"_ _2\"></span>ected eventual recove<span class=\"_ _2\"></span>ries.  The Group also mak<span class=\"_ _2\"></span>es an assessment of the<span class=\"_ _2\"></span> im<span class=\"_ _2\"></span>pact of prevailing fa<span class=\"_ _2\"></span>ctors on exp<span class=\"_ _2\"></span>ected future losses where appropriat<span class=\"_ _2\"></span>e. Such <span class=\"_ _2\"></span>factors include custom<span class=\"_ _2\"></span>er churn levels, customer dem<span class=\"_ _2\"></span>ographic information, monthl<span class=\"_ _2\"></span>y bill <span class=\"_ _2\"></span>direct debit rejection<span class=\"_ _2\"></span> levels, regulatory chang<span class=\"_ _2\"></span>es, and<span class=\"_ _2\"></span> broader macroeconomic data.<span class=\"_ _2\"></span> In the lig<span class=\"_ _2\"></span>ht of these assessments,<span class=\"_ _2\"></span> and wher<span class=\"_ _2\"></span>e appropriate, reco<span class=\"_ _2\"></span>very expectations are ad<span class=\"_ _2\"></span>justed. Wh<span class=\"_ _2\"></span>ilst calculated e<span class=\"_ _2\"></span>xpected collection le<span class=\"_ _2\"></span>vels have remain<span class=\"_ _2\"></span>ed broadly consistent in th<span class=\"_ _2\"></span>e current period, some <span class=\"_ _2\"></span>risks remain in relati<span class=\"_ _2\"></span>on t<span class=\"_ _2\"></span>o whether collection <span class=\"_ _2\"></span>rates will be sustainable thr<span class=\"_ _2\"></span>oughout the remainder of the c<span class=\"_ _2\"></span>ost of living crisis<span class=\"_ _2\"></span>.<span class=\"_ _2\"></span> Receivables settled<span class=\"_ _2\"></span> by direct debit are de<span class=\"_ _2\"></span>emed to present a l<span class=\"_ _2\"></span>ower credit risk than<span class=\"_ _2\"></span> those settled by cash or bank t<span class=\"_ _2\"></span>ransfer.  This is reflect<span class=\"_ _2\"></span>ed in the lower provision h<span class=\"_ _2\"></span>eld again<span class=\"_ _2\"></span>st<span class=\"_ _2\"></span> the monthly accrued income <span class=\"_ _2\"></span>balance relative to t<span class=\"_ _2\"></span>rade receivables.<span class=\"_ _2\"></span> The actual level <span class=\"_ _2\"></span>of trade receivable<span class=\"_ _2\"></span>s collected may di<span class=\"_ _2\"></span>ffer from the estim<span class=\"_ _2\"></span>ated levels of recovery, which could impact<span class=\"_ _2\"></span> operating results<span class=\"_ _2\"></span> positively or negativel<span class=\"_ _2\"></span>y. <span class=\"_ _2\"></span> At 31 March 2024<span class=\"_ _2\"></span>, the allowance f<span class=\"_ _2\"></span>or expected credit loss<span class=\"_ _2\"></span>es relating to custo<span class=\"_ _2\"></span>mer inv<span class=\"_ _2\"></span>oicing was \u00a359.0m (2023: \u00a342<span class=\"_ _2\"></span>.7m). If the c<span class=\"_ _2\"></span>ollection experience<span class=\"_ _2\"></span> was to improve/declin<span class=\"_ _2\"></span>e by an indicativ<span class=\"_ _2\"></span>e sensitivity of +/<span class=\"_ _2\"></span>- 8<span class=\"ls22\">% </span>(2023: 5%) (bas<span class=\"_ _2\"></span>ed on observing the ran<span class=\"_ _2\"></span>ge of recovery rates in th<span class=\"_ _2\"></span>e past 3 years and fact<span class=\"_ _2\"></span>oring reasonable informati<span class=\"_ _2\"></span>on regarding cur<span class=\"_ _2\"></span>rent circumstan<span class=\"_ _2\"></span>ces and economic forecasts<span class=\"ls23\">),</span> this w<span class=\"_ _2\"></span>ould increase / decrea<span class=\"_ _2\"></span>se the provisi<span class=\"_ _2\"></span>on by <span class=\"ls4f\">+/</span>- \u00a37.0m (2<span class=\"_ _2\"></span>023: \u00a32.8m) accordingly.<span class=\"_ _6b\"> </span>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfAssetsAndLiabilitiesWithSignificantRiskOfMaterialAdjustmentExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-320": {
   "value": "(c<span class=\"ls0\">) Basis of consolidation<span class=\"_ _2\"></span> </span>(i) <span class=\"_ _2b\"> </span>Subs<span class=\"_ _2\"></span>idiaries <span class=\"_ _2b\"> </span> The Group\u2019s financia<span class=\"_ _2\"></span>l statements consolidat<span class=\"_ _2\"></span>e the financial statem<span class=\"_ _2\"></span>ents of Telecom <span class=\"_ _19\"></span><span class=\"ff4\">P<span class=\"ls12\">lus</span> PLC and </span>its subsidiari<span class=\"_ _2\"></span>es. Subsidiaries are con<span class=\"_ _2\"></span>solidated from the dat<span class=\"_ _2\"></span>e on which control tran<span class=\"_ _2\"></span>sfers to the Group and are includ<span class=\"_ _2\"></span>ed until<span class=\"_ _2\"></span> the date on which the Group <span class=\"_ _2\"></span>ceases to control them<span class=\"_ _2\"></span>. <span class=\"_ _2\"></span> Control is recognis<span class=\"_ _2\"></span>ed where an investor i<span class=\"_ _2\"></span>s expected to receive, or has<span class=\"_ _2\"></span> rights to, variable return<span class=\"_ _2\"></span>s from its investm<span class=\"_ _2\"></span>ent in the investee and has<span class=\"_ _2\"></span> the ability to affect th<span class=\"_ _2\"></span>ese returns through its p<span class=\"_ _2\"></span>ower over the relevant activit<span class=\"_ _2\"></span>ies of the inv<span class=\"_ _2\"></span>estee.  Tra<span class=\"_ _2\"></span>nsactions between G<span class=\"_ _2\"></span>roup companies ar<span class=\"_ _2\"></span>e eliminated on con<span class=\"_ _2\"></span>solidation.<span class=\"_ _2\"></span> (ii) Employee <span class=\"_ _2\"></span>benefit trusts<span class=\"_ _2\"></span> In accordance with IFRS<span class=\"_ _2\"></span> 10 Consolidated<span class=\"_ _2\"></span> Financial Statements,<span class=\"_ _2\"></span> the assets and liab<span class=\"_ _2\"></span>ilities of employee benefit t<span class=\"_ _2\"></span>rusts are consolidated in<span class=\"_ _2\"></span> the Group financial stat<span class=\"_ _2\"></span>ements.  Employee b<span class=\"_ _2\"></span>enefit trusts are treated as a<span class=\"_ _2\"></span> legal entity separate f<span class=\"_ _2\"></span>rom the Company but as <span class=\"_ _19\"></span>subsidiaries of the<span class=\"_ _2\"></span> Company.  <span class=\"_ _2\"></span> Any loans made b<span class=\"_ _2\"></span>y the Company to employe<span class=\"_ _2\"></span>e benefit trusts are accoun<span class=\"_ _2\"></span>ted for as loans in accordance with the<span class=\"_ _2\"></span> relevant terms.  Wh<span class=\"_ _2\"></span>en the trust transfers sha<span class=\"_ _2\"></span>res to employees to sati<span class=\"_ _2\"></span>sfy share incentive schem<span class=\"_ _2\"></span>e awards, this is consid<span class=\"_ _2\"></span>ered to be, in substan<span class=\"_ _2\"></span>ce, two t<span class=\"_ _2\"></span>ransaction<span class=\"_ _2\"></span>s: a distribution of th<span class=\"_ _2\"></span>e shares from the employ<span class=\"_ _2\"></span>ee benefit trust ba<span class=\"_ _2\"></span>ck to the Company as tr<span class=\"_ _2\"></span>easury shares, follow<span class=\"_ _2\"></span>ed by a distribution of those <span class=\"_ _2\"></span>shares to the employees.<span class=\"_ _6b\"> </span>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfBasisOfConsolidationExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-368": {
   "value": "(i) <span class=\"_ _2b\"> </span>Subs<span class=\"_ _2\"></span>idiaries <span class=\"_ _2b\"> </span> The Group\u2019s financia<span class=\"_ _2\"></span>l statements consolidat<span class=\"_ _2\"></span>e the financial statem<span class=\"_ _2\"></span>ents of Telecom <span class=\"_ _19\"></span><span class=\"ff4\">P<span class=\"ls12\">lus</span> PLC and </span>its subsidiari<span class=\"_ _2\"></span>es. Subsidiaries are con<span class=\"_ _2\"></span>solidated from the dat<span class=\"_ _2\"></span>e on which control tran<span class=\"_ _2\"></span>sfers to the Group and are includ<span class=\"_ _2\"></span>ed until<span class=\"_ _2\"></span> the date on which the Group <span class=\"_ _2\"></span>ceases to control them<span class=\"_ _2\"></span>. <span class=\"_ _2\"></span> Control is recognis<span class=\"_ _2\"></span>ed where an investor i<span class=\"_ _2\"></span>s expected to receive, or has<span class=\"_ _2\"></span> rights to, variable return<span class=\"_ _2\"></span>s from its investm<span class=\"_ _2\"></span>ent in the investee and has<span class=\"_ _2\"></span> the ability to affect th<span class=\"_ _2\"></span>ese returns through its p<span class=\"_ _2\"></span>ower over the relevant activit<span class=\"_ _2\"></span>ies of the inv<span class=\"_ _2\"></span>estee.  Tra<span class=\"_ _2\"></span>nsactions between G<span class=\"_ _2\"></span>roup companies ar<span class=\"_ _2\"></span>e eliminated on con<span class=\"_ _2\"></span>solidation.<span class=\"_ _2\"></span> ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForSubsidiariesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-321": {
   "value": "(d<span class=\"ls0\">) Revenue<span class=\"_ _2\"></span><span class=\"fsa\"> </span></span>Overview Revenue is the valu<span class=\"_ _2\"></span>e of goods and servic<span class=\"_ _2\"></span>es supplied to external custom<span class=\"_ _2\"></span>ers <span class=\"_ _2\"></span>and Partners excluding value add<span class=\"_ _2\"></span>ed tax and other sales <span class=\"_ _2\"></span>related taxes. <span class=\"_ _2\"></span><span class=\"ff5\">For each of th<span class=\"_ _2\"></span>e Group\u2019s main income </span>streams from the pr<span class=\"_ _2\"></span>ovision of fixed line teleph<span class=\"_ _2\"></span>ony, broadband, m<span class=\"_ _2\"></span>obile telephony, gas an<span class=\"_ _2\"></span>d electricity service<span class=\"_ _2\"></span>s, transacti<span class=\"_ _2\"></span>ons are recorded as sal<span class=\"_ _2\"></span>es in th<span class=\"_ _2\"></span>e month when the t<span class=\"_ _2\"></span>ransfer of those services or the<span class=\"_ _2\"></span> supply of goods ta<span class=\"_ _2\"></span>kes place.<span class=\"ls33\">  </span><span class=\"ff5\">The Group\u2019s custo<span class=\"_ _2\"></span>mers are invoiced<span class=\"_ _2\"></span> in the month </span>following that in<span class=\"_ _2\"></span> which the servic<span class=\"_ _2\"></span>es are provided.  <span class=\"_ _2\"></span>Tariffs are s<span class=\"_ _2\"></span>et by customer, by servic<span class=\"_ _2\"></span>e, and these can vary dep<span class=\"_ _2\"></span>ending on the number of ser<span class=\"_ _2\"></span>vices provided.  Each <span class=\"_ _2\"></span>element of any package is considered indep<span class=\"_ _2\"></span>endently for the purp<span class=\"_ _2\"></span>oses of a performanc<span class=\"_ _2\"></span>e obligation to determin<span class=\"_ _2\"></span>e how the price is derived<span class=\"_ _2\"></span>. The Group also g<span class=\"_ _2\"></span>enerates revenue as a result o<span class=\"_ _2\"></span>f providing bill payment<span class=\"_ _2\"></span> protection and accidental death<span class=\"_ _2\"></span> cover to customers for a m<span class=\"_ _2\"></span>onthly fee.  The Group also<span class=\"_ _2\"></span> offers home insurance and boiler cover s<span class=\"_ _2\"></span>ervices to customers. Revenue recognition <span class=\"_ _2\"></span>- agent versus prin<span class=\"_ _2\"></span>cipal Management asses<span class=\"_ _2\"></span>ses the revenue recognition <span class=\"_ _2\"></span>of each of the Group\u2019s servi<span class=\"_ _2\"></span>ce offerings on eithe<span class=\"_ _2\"></span>r an agent or prin<span class=\"_ _2\"></span>cipal basis. The <span class=\"_ _2\"></span>identification <span class=\"_ _2\"></span>of the principal in th<span class=\"_ _2\"></span>e contract is not al<span class=\"_ _2\"></span>ways clear, specifically wh<span class=\"_ _2\"></span>ether the Group controls th<span class=\"_ _2\"></span>e service prior t<span class=\"_ _2\"></span>o transfer t<span class=\"_ _2\"></span>o the customer. Th<span class=\"_ _2\"></span>e determination of wheth<span class=\"_ _2\"></span>er the Group is<span class=\"_ _2\"></span> a princip<span class=\"_ _2\"></span>al or an agent for each <span class=\"_ _2\"></span>service offering <span class=\"_ _2\"></span>is evaluated by establ<span class=\"_ _2\"></span>ishing which entity<span class=\"_ _2\"></span> is respon<span class=\"_ _2\"></span>sible for providing<span class=\"_ _2\"></span> the specified goods<span class=\"_ _2\"></span> or services against a li<span class=\"_ _2\"></span>st of indi<span class=\"_ _2\"></span>cators that could indi<span class=\"_ _2\"></span>cate an agency<span class=\"_ _2\"></span> relationship. These inclu<span class=\"_ _2\"></span>de: (i)<span class=\"ff8\"> <span class=\"_ _d\"> </span></span>Evaluatin<span class=\"_ _2\"></span>g which entity is primarily <span class=\"_ _2\"></span>responsible for providi<span class=\"_ _2\"></span>ng the specifi<span class=\"_ _2\"></span>ed goods or services. (ii)<span class=\"ff8\"> <span class=\"_ _57\"> </span></span>Evaluating wh<span class=\"_ _2\"></span>ether the Group has invento<span class=\"_ _2\"></span>ry risk.<span class=\"_ _2\"></span> (iii)<span class=\"ff8\"> <span class=\"_ _5e\"> </span></span>Evaluatin<span class=\"_ _2\"></span>g whether the Group has the di<span class=\"_ _2\"></span>scretion to establish t<span class=\"_ _2\"></span>he pricing structur<span class=\"_ _2\"></span>e. <span class=\"_ _2\"></span> The Group primaril<span class=\"_ _2\"></span>y acts as a reseller of ut<span class=\"_ _2\"></span>ilities and in supplyin<span class=\"_ _2\"></span>g the majority of thes<span class=\"_ _2\"></span>e services to customers the Group<span class=\"_ _2\"></span> is considered to<span class=\"_ _2\"></span> be primarily responsib<span class=\"_ _2\"></span>le for fulfil<span class=\"_ _2\"></span>ment of the service and has the discretion t<span class=\"_ _2\"></span>o establish pricin<span class=\"_ _2\"></span>g and key terms. Re<span class=\"_ _2\"></span>venu<span class=\"_ _2\"></span>e for these services is therefore recognis<span class=\"_ _2\"></span>ed as a principal. <span class=\"_ _2\"></span> Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Energy se<span class=\"_ _2\"></span>rvices The recognition of r<span class=\"_ _2\"></span>evenue associated with th<span class=\"_ _2\"></span>e provision of gas and <span class=\"_ _2\"></span>electricity services to customers on non<span class=\"_ _2\"></span>-smart meters <span class=\"_ _2\"></span>by the Group r<span class=\"_ _2\"></span>elies on estimates of us<span class=\"_ _2\"></span>age where meter readings are not avai<span class=\"_ _2\"></span>lable.  <span class=\"_ _2\"></span>These estimations a<span class=\"_ _2\"></span>re based on observed histori<span class=\"_ _2\"></span>cal seasonal meter<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>by<span class=\"ls0\">-meter consumption <span class=\"_ _2\"></span>patterns which are adju<span class=\"_ _2\"></span>sted for the actual<span class=\"_ _2\"></span> impact on usage of <span class=\"_ _2\"></span>weather </span>(using thi<span class=\"_ _2\"></span>rd-party informati<span class=\"_ _2\"></span>on provided by the ene<span class=\"_ _2\"></span>rgy industry and inf<span class=\"_ _2\"></span>ormation from smart meters).<span class=\"ls21\">  </span>R<span class=\"_ _2\"></span>evenue is recognis<span class=\"_ _2\"></span>ed over time during<span class=\"_ _2\"></span> the period in wh<span class=\"_ _2\"></span>ich the Group transf<span class=\"_ _2\"></span>ers control of the service<span class=\"_ _2\"></span>s to the customer as th<span class=\"_ _2\"></span>e customer simult<span class=\"_ _2\"></span>aneously receives and consum<span class=\"_ _2\"></span>es the benefits provid<span class=\"_ _2\"></span>ed by the entity p<span class=\"_ _2\"></span>erformance.  Any unbill<span class=\"_ _2\"></span>ed revenue is accrued at <span class=\"_ _2\"></span>each period end.  Du<span class=\"_ _2\"></span>ring the current period<span class=\"_ _2\"></span> the Group<span class=\"_ _2\"></span> continued to r<span class=\"_ _2\"></span>eceive payments from the<span class=\"_ _2\"></span> Government energy <span class=\"_ _2\"></span>support schemes <span class=\"_ _2\"></span>in relation to ele<span class=\"_ _2\"></span>ctricity and gas consum<span class=\"_ _2\"></span>ed by its customers.  The<span class=\"_ _2\"></span>se amounts have been rec<span class=\"_ _2\"></span>ognised as revenue as th<span class=\"_ _2\"></span>ey are directly linked to th<span class=\"_ _2\"></span>e amount of energy used<span class=\"_ _2\"></span> by each of t<span class=\"_ _2\"></span><span class=\"ff5\">he Group\u2019s customers, had<span class=\"_ _2\"></span> the Government not <span class=\"_ _2\"></span>funded the </span>amounts they would ha<span class=\"_ _2\"></span>ve been collected di<span class=\"_ _2\"></span>rectly from each cust<span class=\"_ _2\"></span>omer. The amounts recogni<span class=\"_ _2\"></span>sed have therefore arisen di<span class=\"_ _2\"></span>rectly as a result<span class=\"_ _2\"></span> of the Group\u2019s contracts wit<span class=\"_ _2\"></span>h its customers<span class=\"_ _2\"></span> for the supply of energ<span class=\"_ _2\"></span>y. Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Telephony services<span class=\"_ _2\"></span> The Group principal<span class=\"_ _2\"></span>ly generates revenue from <span class=\"_ _2\"></span>providing the <span class=\"_ _2\"></span>followin<span class=\"_ _2\"></span>g telecommunicati<span class=\"_ _2\"></span>ons services where it is <span class=\"_ _2\"></span>responsible to the<span class=\"_ _2\"></span> customer for rendering th<span class=\"_ _2\"></span>e underlying servic<span class=\"_ _2\"></span>es: (i) fixed telephony line <span class=\"_ _2\"></span>rental, call and broadban<span class=\"_ _2\"></span>d data charges; (ii)<span class=\"_ _2\"></span> mobile telephony call<span class=\"_ _2\"></span> and data charges; and (iii<span class=\"_ _2\"></span>) mobile handset sal<span class=\"_ _2\"></span>es.  Both<span class=\"_ _2\"></span> the handset and service <span class=\"_ _2\"></span>are priced on the relati<span class=\"_ _2\"></span>ve standalone sellin<span class=\"_ _2\"></span>g prices of each distinct p<span class=\"_ _2\"></span>erformance oblig<span class=\"_ _2\"></span>ation. The contract t<span class=\"_ _2\"></span>erms for certain fibre broadband s<span class=\"_ _2\"></span>ervices are 18 months and fo<span class=\"_ _2\"></span>r mobile handsets 24 m<span class=\"_ _2\"></span>onths. In relati<span class=\"_ _2\"></span>on to items (i) and (i<span class=\"_ _2\"></span>i), revenue is recognis<span class=\"_ _2\"></span>ed over time during the<span class=\"_ _2\"></span> period in which th<span class=\"_ _2\"></span>e Group transfers control of th<span class=\"_ _2\"></span>e services to the custom<span class=\"_ _2\"></span>er as the customer simul<span class=\"_ _2\"></span>taneously receiv<span class=\"_ _2\"></span>es and consumes the ben<span class=\"_ _2\"></span>efits provided by th<span class=\"_ _2\"></span>e entity performanc<span class=\"_ _2\"></span>e.  Any unbilled revenu<span class=\"_ _2\"></span>e i<span class=\"_ _2\"></span>s accrued at<span class=\"_ _2\"></span> each period end.  R<span class=\"_ _2\"></span>evenue for mobile handset s<span class=\"_ _2\"></span>ales are considered a <span class=\"_ _2\"></span>separate performance obligation recogni<span class=\"_ _2\"></span>sed at the point in time<span class=\"_ _2\"></span> when the Group transfers <span class=\"_ _2\"></span>control of the devic<span class=\"_ _2\"></span>es to the end user.   In the provision o<span class=\"_ _2\"></span>f broadband <span class=\"_ _2\"></span>services, the Group provid<span class=\"_ _2\"></span>es custome<span class=\"_ _2\"></span>rs with a broadband <span class=\"_ _2\"></span>router at the start of thei<span class=\"_ _2\"></span>r contract.  Th<span class=\"_ _2\"></span>e terms and condit<span class=\"_ _2\"></span>ions under which broadban<span class=\"_ _2\"></span>d routers are supplied to custom<span class=\"_ _2\"></span>ers mean that routers are a<span class=\"_ _2\"></span>ccounted for as financ<span class=\"_ _2\"></span>e leases.  The <span class=\"_ _2\"></span>Group<span class=\"_ _2\"></span> therefore recognis<span class=\"_ _2\"></span>es the sale of th<span class=\"_ _2\"></span>e router at the retail p<span class=\"_ _2\"></span>rice and create<span class=\"_ _2\"></span>s a finance l<span class=\"_ _2\"></span>ease asset on the balance she<span class=\"_ _2\"></span>et for the routers shipped <span class=\"_ _2\"></span>to custom<span class=\"_ _2\"></span>ers at the point i<span class=\"_ _2\"></span>n time in a giv<span class=\"_ _2\"></span>en month.  <span class=\"_ _2\"></span> Over the average custo<span class=\"_ _2\"></span>mer lifetime <span class=\"_ _2\"></span>of 7 years, th<span class=\"_ _2\"></span>e Group accrues finan<span class=\"_ _2\"></span>ce income on the asset<span class=\"_ _2\"></span> at the rate of inter<span class=\"_ _2\"></span>est that causes the present<span class=\"_ _2\"></span> value of the future leas<span class=\"_ _2\"></span>e payments to equal th<span class=\"_ _2\"></span>e sum of the fair valu<span class=\"_ _2\"></span>e of the asset.<span class=\"_ _2\"></span> Part of the receipts under th<span class=\"_ _2\"></span>e service contract a<span class=\"_ _2\"></span>re then allocated betw<span class=\"_ _2\"></span>een reducing the net as<span class=\"_ _2\"></span>set and recognising fin<span class=\"_ _2\"></span>ance income, resul<span class=\"_ _2\"></span>ting in the derecognition of th<span class=\"_ _2\"></span>e asset at the end of <span class=\"_ _2\"></span>the 7 year life<span class=\"_ _2\"></span>. Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Cashback ca<span class=\"_ _2\"></span>rd services The Company offers a<span class=\"_ _2\"></span> Cashback card service<span class=\"_ _2\"></span> which is a prepaid pa<span class=\"_ _2\"></span>yment card allowin<span class=\"_ _2\"></span>g customers to earn a di<span class=\"_ _2\"></span>scount on their bil<span class=\"_ _2\"></span>ls through spendin<span class=\"_ _2\"></span>g on the card.  In relation t<span class=\"_ _2\"></span>o Cashback cards, th<span class=\"_ _2\"></span>e following revenu<span class=\"_ _2\"></span>e streams are recogni<span class=\"_ _2\"></span>sed by the Group at th<span class=\"_ _2\"></span>e t<span class=\"_ _2\"></span>ime the services are suppl<span class=\"_ _2\"></span>ied and charged to cust<span class=\"_ _2\"></span>omers: (i) a small fix<span class=\"_ _2\"></span>ed monthly fee t<span class=\"_ _2\"></span>o cover provision of card management<span class=\"_ _2\"></span> services; and (ii) t<span class=\"_ _2\"></span>ransaction fees to cov<span class=\"_ _2\"></span>er the facilitat<span class=\"_ _2\"></span>ion of the top<span class=\"_ _2\"></span>-up of customer cards.  Th<span class=\"_ _2\"></span>e majority of the Cashb<span class=\"_ _2\"></span>ack received<span class=\"_ _2\"></span> from the Cashback ca<span class=\"_ _2\"></span>rd programme manager is passed<span class=\"_ _2\"></span> to customers to redu<span class=\"_ _2\"></span>ce the payment they are r<span class=\"_ _2\"></span>equired to make to the G<span class=\"_ _2\"></span>roup for their monthly ut<span class=\"_ _2\"></span>ilities. Revenu<span class=\"_ _2\"></span>e is recognised over time du<span class=\"_ _2\"></span>ring the period in wh<span class=\"_ _2\"></span>ich the Group transfers control of th<span class=\"_ _2\"></span>e services to th<span class=\"_ _2\"></span>e customer as th<span class=\"_ _2\"></span>e customer simultan<span class=\"_ _2\"></span>eously receives and consumes the ben<span class=\"_ _2\"></span>efits provided by th<span class=\"_ _2\"></span>e entity performanc<span class=\"_ _2\"></span>e.  Any unbilled revenu<span class=\"_ _2\"></span>e is accrued at each period end.<span class=\"_ _2\"></span><span class=\"ls21\">  </span>The Cashback <span class=\"_ _2\"></span>card <span class=\"ls50\">is<span class=\"_ _0\"></span><span class=\"ls0\">suer is PSI-<span class=\"_ _2\"></span>Pay Ltd, an authorised<span class=\"_ _2\"></span> e-money institut<span class=\"_ _2\"></span>ion </span></span>which is responsibl<span class=\"_ _2\"></span>e for underlying<span class=\"_ _2\"></span> customer funds<span class=\"_ _2\"></span>. In addition, the <span class=\"_ _2\"></span>Group charges a small adm<span class=\"_ _2\"></span>inistrative fee for facili<span class=\"_ _2\"></span>tating the issue of <span class=\"_ _2\"></span>each Cashback card.  Und<span class=\"_ _2\"></span>er IFRS 15, as th<span class=\"_ _2\"></span>e initial appli<span class=\"_ _2\"></span>cation fee is considered to be <span class=\"_ _2\"></span>a non<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>refundable upfront f<span class=\"_ _2\"></span>ee that does not relate to the tran<span class=\"_ _2\"></span>sfer of a promised good<span class=\"_ _2\"></span> or services, the associated fee is th<span class=\"_ _2\"></span>erefore recognised over the <span class=\"_ _2\"></span>expected life of the cust<span class=\"_ _2\"></span>omer.<span class=\"_ _2\"></span> Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Bill prot<span class=\"_ _2\"></span>ection and life cover,<span class=\"_ _2\"></span> home insurance a<span class=\"_ _2\"></span>nd boiler cover services<span class=\"_ _2\"></span> The Group charges cust<span class=\"_ _2\"></span>omers a small monthl<span class=\"_ _2\"></span>y fee for bill payment p<span class=\"_ _2\"></span>rotection in the event <span class=\"_ _2\"></span>of redundancy and for a <span class=\"_ _2\"></span>small amount of month<span class=\"_ _2\"></span>ly life insurance<span class=\"_ _2\"></span> cover. The Group als<span class=\"_ _2\"></span>o offers home insurance services t<span class=\"_ _2\"></span>o customers. R<span class=\"_ _2\"></span>evenue is recognised <span class=\"_ _2\"></span>over time during the period<span class=\"_ _2\"></span> in which the Group transfers <span class=\"_ _2\"></span>control of the servic<span class=\"_ _2\"></span>es to the customer as th<span class=\"_ _2\"></span>e customer simultan<span class=\"_ _2\"></span>eously receives and consume<span class=\"_ _2\"></span>s the benefits provided b<span class=\"_ _2\"></span>y the entity pe<span class=\"_ _2\"></span>rformance.  <span class=\"_ _2\"></span> Revenue recognition <span class=\"_ _2\"></span><span class=\"fff\">\u2013</span> Other services<span class=\"_ _2\"></span> The Group also g<span class=\"_ _2\"></span>enerates revenues from provid<span class=\"_ _2\"></span>ing customers with pap<span class=\"_ _2\"></span>er bills and from charging custome<span class=\"_ _2\"></span>rs late payment fees.  In addi<span class=\"_ _2\"></span>tion, the Group g<span class=\"_ _2\"></span>enerates revenues from providing servic<span class=\"_ _2\"></span>es to its network of Partn<span class=\"_ _2\"></span>ers.  Revenue is recogni<span class=\"_ _2\"></span>sed over time durin<span class=\"_ _19\"></span>g the period in which th<span class=\"_ _2\"></span>e Group transfers contr<span class=\"_ _2\"></span>ol of the services to the<span class=\"_ _2\"></span> customer, or th<span class=\"_ _2\"></span>e late payment fees are incurred, and<span class=\"_ _2\"></span> any unbilled revenu<span class=\"_ _2\"></span>e is accrued at each peri<span class=\"_ _2\"></span>od end.  ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForRecognitionOfRevenue",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-322": {
   "value": "(<span class=\"ls2a\">e)</span> <span class=\"_ _27\"></span>Distributor<span class=\"_ _2\"></span> commissions<span class=\"_ _2\"></span> The Group\u2019s Partn<span class=\"_ _2\"></span>ers earn commissions main<span class=\"_ _2\"></span>ly on the intr<span class=\"_ _2\"></span>oduction of new custom<span class=\"_ _2\"></span>ers to the Group (\u2018upfront commi<span class=\"_ _2\"></span>ssions\u2019) and on the ong<span class=\"_ _2\"></span>oing monthly use of th<span class=\"_ _2\"></span>e Group\u2019s services by the<span class=\"_ _2\"></span> customers they hav<span class=\"_ _2\"></span>e introduced (\u2018trailin<span class=\"_ _2\"></span>g commissions\u2019).  Trailing c<span class=\"_ _2\"></span>ommissi<span class=\"_ _2\"></span><span class=\"ff4\">ons are <span class=\"_ _2\"></span>recognised </span>in the Statement of<span class=\"_ _2\"></span> Comprehensive Income as<span class=\"_ _2\"></span> they are earned by dist<span class=\"_ _2\"></span>ributors on an accruals basis.  Under IFR<span class=\"_ _2\"></span>S 15, upfront commis<span class=\"_ _2\"></span>sions are capitalis<span class=\"_ _2\"></span>ed and am<span class=\"_ _2\"></span>ortised over the exp<span class=\"_ _2\"></span>ected life of the customer.<span class=\"_ _2\"></span><span class=\"ls21\">    </span> In relation to certain<span class=\"_ _2\"></span> multiservice cust<span class=\"_ _2\"></span>omers, distribut<span class=\"_ _2\"></span>ors are able to bri<span class=\"_ _2\"></span>ng forward the payment<span class=\"_ _2\"></span> of a limited numb<span class=\"_ _2\"></span>er of future monthly trai<span class=\"_ _2\"></span>ling commission paym<span class=\"_ _2\"></span>ents expected to b<span class=\"_ _2\"></span>e due on the usage of custome<span class=\"_ _2\"></span>rs they have introduced.  Th<span class=\"_ _2\"></span>ese advanced commis<span class=\"_ _2\"></span>si<span class=\"_ _2\"></span>on payments are shown on the Balance Sh<span class=\"_ _2\"></span>eet within costs to <span class=\"_ _2\"></span>obtain contracts and ar<span class=\"_ _2\"></span>e amortised on a straigh<span class=\"_ _2\"></span>t<span class=\"_ _2\"></span>-line basis through the Statem<span class=\"_ _2\"></span>ent of Comprehensiv<span class=\"_ _2\"></span>e Income over the p<span class=\"_ _2\"></span>eriod during which t<span class=\"_ _2\"></span>hey are earned and would otherwis<span class=\"_ _2\"></span>e have been paid had<span class=\"_ _2\"></span> the payment<span class=\"_ _2\"></span> not been brought<span class=\"_ _2\"></span> forward. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfOtherAccountingPoliciesRelevantToUnderstandingOfFinancialStatements",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-323": {
   "value": "(f) Financial inc<span class=\"_ _2\"></span>ome and expenses<span class=\"_ _2\"></span><span class=\"ff14 fs3\"> </span>Financial in<span class=\"_ _2\"></span>come comprises i<span class=\"_ _2\"></span>nterest income and<span class=\"_ _2\"></span> is recognised in<span class=\"_ _2\"></span> the Statement <span class=\"_ _2\"></span>of Comprehensive In<span class=\"_ _2\"></span>come as it accru<span class=\"_ _2\"></span>es, using the effective inte<span class=\"_ _2\"></span>rest rate method.<span class=\"_ _2\"></span><span class=\"ls33\">  </span>Financial expenses compris<span class=\"_ _2\"></span>e interest and non<span class=\"_ _2\"></span>-<span class=\"ff5\">util<span class=\"_ _2\"></span>isation fees associated with<span class=\"_ _2\"></span> the Company\u2019s debt </span>facilities.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForFinanceIncomeAndCostsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-369": {
   "value": "(f) Financial inc<span class=\"_ _2\"></span>ome and expenses<span class=\"_ _2\"></span><span class=\"ff14 fs3\"> </span>Financial in<span class=\"_ _2\"></span>come comprises i<span class=\"_ _2\"></span>nterest income and<span class=\"_ _2\"></span> is recognised in<span class=\"_ _2\"></span> the Statement <span class=\"_ _2\"></span>of Comprehensive In<span class=\"_ _2\"></span>come as it accru<span class=\"_ _2\"></span>es, using the effective inte<span class=\"_ _2\"></span>rest rate method.<span class=\"_ _2\"></span><span class=\"ls33\">  </span>Financial expenses compris<span class=\"_ _2\"></span>e interest and non<span class=\"_ _2\"></span>-<span class=\"ff5\">util<span class=\"_ _2\"></span>isation fees associated with<span class=\"_ _2\"></span> the Company\u2019s debt </span>facilities.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForFinanceCostsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-393": {
   "value": "(f) Financial inc<span class=\"_ _2\"></span>ome and expenses<span class=\"_ _2\"></span><span class=\"ff14 fs3\"> </span>Financial in<span class=\"_ _2\"></span>come comprises i<span class=\"_ _2\"></span>nterest income and<span class=\"_ _2\"></span> is recognised in<span class=\"_ _2\"></span> the Statement <span class=\"_ _2\"></span>of Comprehensive In<span class=\"_ _2\"></span>come as it accru<span class=\"_ _2\"></span>es, using the effective inte<span class=\"_ _2\"></span>rest rate method.<span class=\"_ _2\"></span><span class=\"ls33\">  </span>Financial expenses compris<span class=\"_ _2\"></span>e interest and non<span class=\"_ _2\"></span>-<span class=\"ff5\">util<span class=\"_ _2\"></span>isation fees associated with<span class=\"_ _2\"></span> the Company\u2019s debt </span>facilities. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForInterestIncomeAndExpenseExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-324": {
   "value": "Significant a<span class=\"_ _0\"></span>ccounting pol<span class=\"_ _0\"></span>icies (continu<span class=\"_ _0\"></span>ed) (g)<span class=\"ls0\"> Leases<span class=\"_ _2\"></span> </span>As a lessee  Recognition of a l<span class=\"_ _2\"></span>ease The contracts are as<span class=\"_ _2\"></span>sessed by th<span class=\"_ _2\"></span>e Group to determin<span class=\"_ _2\"></span>e whether a contract is,<span class=\"_ _2\"></span> or contain<span class=\"_ _2\"></span>s, <span class=\"ls1a\">a </span>lease.  In gen<span class=\"_ _2\"></span>eral, contracts are deem<span class=\"_ _2\"></span>ed to contai<span class=\"_ _2\"></span>n a lease when the foll<span class=\"_ _2\"></span>owing apply:<span class=\"_ _2\"></span> \u2022<span class=\"ff8\"> <span class=\"_ _24\"> </span><span class=\"ff4\">Conveys the righ<span class=\"_ _2\"></span>t to control the use of an id<span class=\"_ _2\"></span>entified asset for a<span class=\"_ _2\"></span> c<span class=\"_ _2\"></span>ertain period in </span></span>exchange for consid<span class=\"_ _2\"></span>eration;<span class=\"_ _2\"></span> \u2022<span class=\"ff8\"> <span class=\"_ _24\"> </span><span class=\"ff4\">The Group has <span class=\"_ _2\"></span>substantially all economi<span class=\"_ _2\"></span>c benefits from th<span class=\"_ _2\"></span>e use of the asset; and<span class=\"_ _2\"></span> </span></span>\u2022<span class=\"ff8\"> <span class=\"_ _24\"> </span><span class=\"ff4\">The Group can di<span class=\"_ _2\"></span>rect the use of the identified<span class=\"_ _2\"></span> asset<span class=\"_ _2\"></span>. </span></span>This policy is app<span class=\"_ _2\"></span>lied to contracts ent<span class=\"_ _2\"></span>ered into, or changed<span class=\"_ _2\"></span>, on <span class=\"_ _2\"></span>or after 1 April 2019.  <span class=\"_ _2\"></span><span class=\"ls2f\">At </span>commencement or on <span class=\"_ _2\"></span>modification of a contra<span class=\"_ _2\"></span>ct that contains a lea<span class=\"_ _2\"></span>se component, the Group recognises a right<span class=\"_ _2\"></span>-<span class=\"ls24\">of</span>-use asset and a l<span class=\"_ _2\"></span>ease liabili<span class=\"_ _2\"></span>ty at the lease commen<span class=\"_ _2\"></span>cement date. <span class=\"_ _2\"></span> As a lessor Where the Group is a l<span class=\"_ _2\"></span>essor, it determin<span class=\"_ _2\"></span>es at inception wheth<span class=\"_ _2\"></span>er the lease is a finan<span class=\"_ _2\"></span>ce or an operating lease. When<span class=\"_ _2\"></span> a lease transf<span class=\"_ _2\"></span>ers substantiall<span class=\"_ _2\"></span>y all the risks and rewards <span class=\"_ _2\"></span>of ownership of the underlying a<span class=\"_ _2\"></span>sset then the lease is a fin<span class=\"_ _2\"></span>ance lease; otherwi<span class=\"_ _2\"></span>se th<span class=\"_ _2\"></span>e lease is an operatin<span class=\"_ _2\"></span>g lease. Income from operating<span class=\"_ _2\"></span> leases <span class=\"ls50\">is</span> recognised on <span class=\"_ _2\"></span>a straight-li<span class=\"_ _2\"></span>ne basis over the lease t<span class=\"_ _2\"></span>erm. Income from finance leas<span class=\"_ _2\"></span>es <span class=\"ls50\">is<span class=\"_ _0\"></span><span class=\"ls0\"> recognised at lea<span class=\"_ _2\"></span>se commenc<span class=\"_ _2\"></span>ement with interes<span class=\"_ _2\"></span>t income recognised ove<span class=\"_ _2\"></span>r </span></span>the lease term.<span class=\"ls21\">  <span class=\"_ _2\"></span></span>Where a lease t<span class=\"_ _2\"></span>erm is not specified, the<span class=\"_ _2\"></span> average customer lifetim<span class=\"_ _2\"></span>e is used.<span class=\"_ _2\"></span> Right-<span class=\"_ _2\"></span><span class=\"lsf\">of</span>-use asset The right-<span class=\"_ _2\"></span><span class=\"lsf\">of</span>-use asset is init<span class=\"_ _2\"></span>ially measured at cost, <span class=\"_ _2\"></span>which comprises th<span class=\"_ _2\"></span>e initial amount o<span class=\"_ _2\"></span>f the lease liabilit<span class=\"_ _2\"></span>y adjusted for any lease<span class=\"_ _2\"></span> payments made at or bef<span class=\"_ _2\"></span>ore the commencem<span class=\"_ _2\"></span>ent date, plus any initial<span class=\"_ _2\"></span> direct costs incurred, les<span class=\"_ _2\"></span>s any lease incentives <span class=\"_ _2\"></span>recei<span class=\"_ _2\"></span>ved.  The right<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use asset i<span class=\"_ _2\"></span>s subsequently dep<span class=\"_ _2\"></span>reciated using the st<span class=\"_ _2\"></span>raight-<span class=\"_ _2\"></span>line method from the com<span class=\"_ _2\"></span>mencement date to th<span class=\"_ _2\"></span>e end of the lease t<span class=\"_ _2\"></span>erm, unless the leas<span class=\"_ _2\"></span>e transfers ownership of th<span class=\"_ _2\"></span>e underlying ass<span class=\"_ _2\"></span>et to the Group by the end of the l<span class=\"_ _2\"></span>ease term, or the c<span class=\"_ _2\"></span>ost of the right<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use asset r<span class=\"_ _2\"></span>eflects that the Group wil<span class=\"_ _2\"></span>l exercise a purchas<span class=\"_ _2\"></span>e option. In that case the rig<span class=\"_ _2\"></span>ht<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use asset will b<span class=\"_ _2\"></span>e depreciated over th<span class=\"_ _2\"></span>e useful life of the un<span class=\"_ _2\"></span>derlying asset, wh<span class=\"_ _2\"></span>ich is determin<span class=\"_ _2\"></span>ed on the same basis as thos<span class=\"_ _2\"></span>e of property and equipment<span class=\"_ _2\"></span>.  In addition, the righ<span class=\"_ _2\"></span>t-<span class=\"lsf\">of</span>-use as<span class=\"_ _2\"></span>set is periodicall<span class=\"_ _2\"></span>y reduced by impairment losses, if any, and adj<span class=\"_ _2\"></span>usted for certain rem<span class=\"_ _2\"></span>easurements of the l<span class=\"_ _2\"></span>ease liabilit<span class=\"_ _2\"></span>y. <span class=\"_ _2\"></span> Lease Liability<span class=\"_ _2\"></span> The lease liabil<span class=\"_ _2\"></span>ity is initial<span class=\"_ _2\"></span>ly measured at the pr<span class=\"_ _2\"></span>esent value of the lease<span class=\"_ _2\"></span> payments that are not paid at the comm<span class=\"_ _2\"></span>encement date, discounted usi<span class=\"_ _2\"></span>ng the interest rate<span class=\"_ _2\"></span> implicit in the lease<span class=\"_ _2\"></span> or, if that rate cannot be rea<span class=\"_ _2\"></span>dily determined, the <span class=\"_ _2\"></span>Group's incremental<span class=\"_ _2\"></span> b<span class=\"_ _2\"></span>orrowing rate.  The Group includ<span class=\"_ _2\"></span>es right-<span class=\"_ _2\"></span><span class=\"lsf\">of</span>-use assets with<span class=\"_ _2\"></span>in property, plant and equi<span class=\"_ _2\"></span>pment and the corresponding<span class=\"_ _2\"></span> lease liabil<span class=\"_ _2\"></span>ities in 'lease liabili<span class=\"_ _2\"></span>ties' on the balan<span class=\"_ _2\"></span>ce sheet.<span class=\"_ _6b\"> </span><span class=\"_ _2\"></span> Short-term l<span class=\"_ _2\"></span>eases and leases of low-val<span class=\"_ _2\"></span>ue assets <span class=\"_ _2\"></span> The Group has elected<span class=\"_ _2\"></span> not to recognise rig<span class=\"_ _2\"></span>ht<span class=\"_ _2\"></span>-<span class=\"lsf\">of</span>-use assets and l<span class=\"_ _2\"></span>ease liabil<span class=\"_ _2\"></span>ities for lease of low<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>value assets and sh<span class=\"_ _2\"></span>ort-term lea<span class=\"_ _2\"></span>ses. The Group recogni<span class=\"_ _2\"></span>ses the lease payment<span class=\"_ _2\"></span>s associated with these leases as an expe<span class=\"_ _2\"></span>nse on a straight<span class=\"_ _2\"></span>-line b<span class=\"_ _2\"></span>asis over the lease<span class=\"_ _2\"></span> term. (h) Hire purch<span class=\"_ _2\"></span>ase agreements<span class=\"_ _2\"></span> Hire purchase agre<span class=\"_ _2\"></span>ements relate to leases of a<span class=\"_ _2\"></span>ssets where the Group <span class=\"_ _2\"></span>has passed on substantiall<span class=\"_ _2\"></span>y all the risks and rewa<span class=\"_ _2\"></span>rds of ownership and ar<span class=\"_ _2\"></span>e therefore <span class=\"_ _2\"></span>classified as fin<span class=\"_ _2\"></span>ance leases.  When asset<span class=\"_ _2\"></span>s are leased out und<span class=\"_ _2\"></span>er finance leases, th<span class=\"_ _2\"></span>e present value of the min<span class=\"_ _2\"></span>imum lease payments i<span class=\"_ _2\"></span>s recognised as a receivab<span class=\"_ _2\"></span>le.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForLeasesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-325": {
   "value": "(i)  Taxation  The tax charge for the year comprises current and deferred tax. Taxation is recognised in the Statement of Comprehensive Income except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantially enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years. Deferred tax is recognised, based on the balance sheet liability method, on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the balance sheet date. A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realised. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForIncomeTaxExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-370": {
   "value": "(i)  Taxation  The tax charge for the year comprises current and deferred tax. Taxation is recognised in the Statement of Comprehensive Income except to the extent that it relates to items recognised directly in equity, in which case it is recognised in equity. Current tax is the expected tax payable on the taxable income for the year, using tax rates enacted or substantially enacted at the balance sheet date, and any adjustment to tax payable in respect of previous years. Deferred tax is recognised, based on the balance sheet liability method, on temporary differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used for taxation purposes. The amount of deferred tax provided is based on the expected manner of realisation or settlement of the carrying amount of assets and liabilities, using tax rates enacted or substantively enacted at the balance sheet date. A deferred tax asset is recognised only to the extent that it is probable that future taxable profits will be available against which the asset can be utilised. Deferred tax assets are reduced to the extent that it is no longer probable that the related tax benefit will be realised. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForDeferredIncomeTaxExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-326": {
   "value": "(j)  Property, plant and equipment Property, plant and equipment is stated at cost less a provision for depreciation. Depreciation is calculated so as to write off the cost less estimated residual value of the assets in equal instalments over their expected useful lives. No depreciation is provided on freehold land. Depreciation is provided on other assets at the following rates: Freehold buildings 50 years Freehold and leasehold improvements 3 to 25 years Plant and machinery 15 years Fixtures, fittings and office equipment - Fixtures and fittings 7 to 10 years -Computer and office equipment 3 to 5 years Motor vehicles 3 to 4 years The carrying amounts of property, plant and equipment are reviewed for impairment when there is an indication that they may be impaired.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForPropertyPlantAndEquipmentExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-373": {
   "value": "(j)  Property, plant and equipment Property, plant and equipment is stated at cost less a provision for depreciation. Depreciation is calculated so as to write off the cost less estimated residual value of the assets in equal instalments over their expected useful lives. No depreciation is provided on freehold land. Depreciation is provided on other assets at the following rates: Freehold buildings 50 years Freehold and leasehold improvements 3 to 25 years Plant and machinery 15 years Fixtures, fittings and office equipment - Fixtures and fittings 7 to 10 years -Computer and office equipment 3 to 5 years Motor vehicles 3 to 4 years The carrying amounts of property, plant and equipment are reviewed for impairment when there is an indication that they may be impaired.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForDepreciationExpenseExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-327": {
   "value": "(k) Investment properties Investment properties are properties which are held either to earn rental income or for capital appreciation or for both. Investment properties are stated at cost less accumulated depreciation. Rental income from investment properties is accounted for on an accruals basis.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForInvestmentPropertyExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-371": {
   "value": "(l) Intangible assets Intangible assets which arise (e.g. on the entering into of significant commercial contractual arrangements) are capitalised and amortised over the shorter of their useful life and the term of any contractual arrangement. IT, software and web development costs are capitalised as intangible assets to the extent that certain projects can be separately identified and involve the production of new and/or enhanced systems that the Company will use over the medium-term.  It must also be considered probable that the asset will generate future economic benefits, and the development cost can be measured reliably.  Where these conditions are not met, development expenditure is recognised as an expense in the year in which it is incurred. Directly attributable costs that are capitalised include employee and external costs specifically incurred in the development of the intangible asset. These costs are amortised on a straight- line basis over their estimated useful economic lives of up to 10 years when each system is brought into use by the Company. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForIntangibleAssetsOtherThanGoodwillExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-328": {
   "value": "(l) Intangible assets Intangible assets which arise (e.g. on the entering into of significant commercial contractual arrangements) are capitalised and amortised over the shorter of their useful life and the term of any contractual arrangement. IT, software and web development costs are capitalised as intangible assets to the extent that certain projects can be separately identified and involve the production of new and/or enhanced systems that the Company will use over the medium-term.  It must also be considered probable that the asset will generate future economic benefits, and the development cost can be measured reliably.  Where these conditions are not met, development expenditure is recognised as an expense in the year in which it is incurred. Directly attributable costs that are capitalised include employee and external costs specifically incurred in the development of the intangible asset. These costs are amortised on a straight- line basis over their estimated useful economic lives of up to 10 years when each system is brought into use by the Company. (m) Goodwill Goodwill arising on the acquisition of a business, representing the difference between the fair value of consideration and the fair value of the separable net assets acquired is capitalised and is subject to impairment review, both annually and when there are indications that the carrying amount may not be recoverable.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForIntangibleAssetsAndGoodwillExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-372": {
   "value": "(m) Goodwill Goodwill arising on the acquisition of a business, representing the difference between the fair value of consideration and the fair value of the separable net assets acquired is capitalised and is subject to impairment review, both annually and when there are indications that the carrying amount may not be recoverable.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForGoodwillExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-329": {
   "value": "(n) Impairment The carrying amounts of the Group\u2019s assets, other than inventories, are reviewed at each balance sheet date to determine whether there is any indication of impairment. If any such indication exists, the asset\u2019s recoverable amount is estimated. The recoverable amount of assets is the greater of their fair value less costs to sell and value in use. An impairment loss is recognised whenever the carrying amount of an asset or its cash- generating unit exceeds its recoverable amount. Impairment losses are recognised in the Statement of Comprehensive Income. An impairment loss is reversed if there has been a change in the estimates used to determine the recoverable amount. An impairment loss is reversed only to the extent that the asset\u2019s carrying amount does not exceed the carrying amount that would have been determined, net of depreciation, if no impairment loss had been recognised. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForImpairmentOfAssetsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-375": {
   "value": "(n) <span class=\"ls0\">Impa<span class=\"_ _2\"></span>irment </span>The carrying amounts<span class=\"_ _2\"></span> of the Group\u2019s assets, <span class=\"_ _2\"></span>other than inventories, ar<span class=\"_ _2\"></span>e <span class=\"_ _2\"></span><span class=\"ff4\">reviewed at each </span>balance sheet date t<span class=\"_ _2\"></span>o determine whether th<span class=\"_ _2\"></span>ere is any indication<span class=\"_ _2\"></span> of impairment. If any <span class=\"_ _2\"></span>such indication exist<span class=\"_ _2\"></span>s, the asset\u2019s recoverable<span class=\"_ _2\"></span> amount is estimat<span class=\"_ _2\"></span>ed. The recoverable amoun<span class=\"_ _2\"></span>t of assets is the great<span class=\"_ _2\"></span>er of their fair valu<span class=\"_ _2\"></span>e less costs to s<span class=\"_ _2\"></span>ell and valu<span class=\"_ _2\"></span>e in use. An impairment lo<span class=\"_ _2\"></span>ss is recognised when<span class=\"_ _2\"></span>ever the carrying amount <span class=\"_ _2\"></span>of an asset or its cash<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>generating un<span class=\"_ _2\"></span>it exceeds its recoverable am<span class=\"_ _2\"></span>ount. Impairment lo<span class=\"_ _2\"></span>sses are recognised in th<span class=\"_ _2\"></span>e Statement of Comprehe<span class=\"_ _2\"></span>nsive Income<span class=\"_ _2\"></span>. An impairment lo<span class=\"_ _2\"></span>ss is reversed if th<span class=\"_ _2\"></span>ere has been a change in the <span class=\"_ _2\"></span>estimates used to dete<span class=\"_ _2\"></span>rmine the recoverable am<span class=\"_ _2\"></span>ount. An impairment los<span class=\"_ _2\"></span>s is reversed only to<span class=\"_ _2\"></span> the extent that the asset<span class=\"_ _2\"></span>\u2019s carrying amount d<span class=\"_ _2\"></span>oes not exceed the car<span class=\"_ _2\"></span>rying amount that<span class=\"_ _2\"></span> would have been<span class=\"_ _2\"></span> determi<span class=\"_ _2\"></span>ned, net of depreciation, if no<span class=\"_ _2\"></span> impairment l<span class=\"_ _2\"></span>oss had been recogni<span class=\"_ _2\"></span>sed.<span class=\"_ _6b\"> </span>",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForImpairmentOfFinancialAssetsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-394": {
   "value": "(n) <span class=\"ls0\">Impa<span class=\"_ _2\"></span>irment </span>The carrying amounts<span class=\"_ _2\"></span> of the Group\u2019s assets, <span class=\"_ _2\"></span>other than inventories, ar<span class=\"_ _2\"></span>e <span class=\"_ _2\"></span><span class=\"ff4\">reviewed at each </span>balance sheet date t<span class=\"_ _2\"></span>o determine whether th<span class=\"_ _2\"></span>ere is any indication<span class=\"_ _2\"></span> of impairment. If any <span class=\"_ _2\"></span>such indication exist<span class=\"_ _2\"></span>s, the asset\u2019s recoverable<span class=\"_ _2\"></span> amount is estimat<span class=\"_ _2\"></span>ed. The recoverable amoun<span class=\"_ _2\"></span>t of assets is the great<span class=\"_ _2\"></span>er of their fair valu<span class=\"_ _2\"></span>e less costs to s<span class=\"_ _2\"></span>ell and valu<span class=\"_ _2\"></span>e in use. An impairment lo<span class=\"_ _2\"></span>ss is recognised when<span class=\"_ _2\"></span>ever the carrying amount <span class=\"_ _2\"></span>of an asset or its cash<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>generating un<span class=\"_ _2\"></span>it exceeds its recoverable am<span class=\"_ _2\"></span>ount. Impairment lo<span class=\"_ _2\"></span>sses are recognised in th<span class=\"_ _2\"></span>e Statement of Comprehe<span class=\"_ _2\"></span>nsive Income<span class=\"_ _2\"></span>. An impairment lo<span class=\"_ _2\"></span>ss is reversed if th<span class=\"_ _2\"></span>ere has been a change in the <span class=\"_ _2\"></span>estimates used to dete<span class=\"_ _2\"></span>rmine the recoverable am<span class=\"_ _2\"></span>ount. An impairment los<span class=\"_ _2\"></span>s is reversed only to<span class=\"_ _2\"></span> the extent that the asset<span class=\"_ _2\"></span>\u2019s carrying amount d<span class=\"_ _2\"></span>oes not exceed the car<span class=\"_ _2\"></span>rying amount that<span class=\"_ _2\"></span> would have been<span class=\"_ _2\"></span> determi<span class=\"_ _2\"></span>ned, net of depreciation, if no<span class=\"_ _2\"></span> impairment l<span class=\"_ _2\"></span>oss had been recogni<span class=\"_ _2\"></span>sed.<span class=\"_ _6b\"> </span>",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForImpairmentOfNonfinancialAssetsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-374": {
   "value": "(o) Investments In the Company\u2019s accounts, investments in subsidiary and associated undertakings are initially stated at cost. Provision is made for any impairment in the value of these investments.  In the Group accounts investments in associated undertakings are shown at cost plus accumulated profits less any dividends received from the associated undertakings.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForInvestmentInAssociates",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-330": {
   "value": "(o) Investments In the Company\u2019s accounts, investments in subsidiary and associated undertakings are initially stated at cost. Provision is made for any impairment in the value of these investments.  In the Group accounts investments in associated undertakings are shown at cost plus accumulated profits less any dividends received from the associated undertakings.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForInvestmentsOtherThanInvestmentsAccountedForUsingEquityMethodExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-331": {
   "value": "(p) Inventories Inventories principally include mobile telephones and other electronic equipment and are valued at the lower of cost and net realisable value. Cost is measured on a first in, first out basis. Net realisable value represents the estimated selling price less all costs to be incurred in marketing, selling and distribution.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForMeasuringInventories",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-332": {
   "value": "(q) Financial instruments The Group classifies financial instruments, or their component parts, on initial recognition as a financial asset, a financial liability or an equity instrument in accordance with the substance of the contractual arrangement. Financial instruments are recognised on the trade date when the Group becomes a party to the contractual provisions of the instrument. Financial instruments are recognised initially at fair value plus, in the case of a financial instrument not at fair value through profit and loss, transaction costs that are directly attributable to the acquisition, or issue, of the financial instrument. A trade receivable without a significant financing component is initially measured at the transaction price. Financial instruments are derecognised on the trade date when the Group is no longer a party to the contractual provisions of the instrument",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForFinancialInstrumentsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-333": {
   "value": "(r) Trade receivables Trade receivables are stated at their nominal value as reduced by expected lifetime credit losses in accordance with IFRS 9. Trade receivables are not considered to contain a significant financing component and therefore the simplified approach for Expected Credit Losses is applied.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForTradeAndOtherReceivablesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-334": {
   "value": "(s) Cash and cash equivalents Cash and cash equivalents comprise cash in hand and deposits with banks. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyToDetermineComponentsOfCashAndCashEquivalents",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-335": {
   "value": "(t) Borrowings Short and long-term borrowings comprise revolving credit facilities, private placement facilities and bank loans.  The fees associated with entering into borrowing facilities are capitalised and netted off against borrowings and amortised over the term of the borrowings.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForBorrowingsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-336": {
   "value": "(u) Trade payables Trade payables are stated at their nominal value, as the interest that would be recognised from discounting future cash payments over the short payment period is not considered to be material.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForTradeAndOtherPayablesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-337": {
   "value": "(v) Share based payments The fair value at the date of grant of share-based remuneration, principally share options, is calculated using a binomial pricing model (LTIP 2016: Monte-Carlo model) and is charged to the Statement of Comprehensive Income on a straight-line basis over the vesting period of the award. The charge to the Statement of Comprehensive Income takes account of the estimated number of shares that will vest.  All share option-based remuneration is equity settled.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForSharebasedPaymentTransactionsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-338": {
   "value": "(w) Segmental reporting The Group has as one operating segment.  This reflects the fact that the chief operating decision makers consider the performance of the Group as a whole, particularly given the nature of the Group\u2019s bundled service offering.",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForSegmentReportingExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-339": {
   "value": "(x<span class=\"ls0\">) Provisions<span class=\"_ _2\"></span> </span>Provisions are rec<span class=\"_ _2\"></span>ognised when the Group has<span class=\"_ _2\"></span> a present obligati<span class=\"_ _2\"></span>on as a result of a past ev<span class=\"_ _2\"></span>ent, and it is probabl<span class=\"_ _2\"></span>e that the Group will<span class=\"_ _2\"></span> be required to settle th<span class=\"_ _2\"></span>at obligation. Provisi<span class=\"_ _2\"></span>ons are m<span class=\"ff5\">easured at the dir<span class=\"_ _2\"></span>ectors\u2019 best estimate of<span class=\"_ _2\"></span> the expenditure required t<span class=\"_ _2\"></span>o settle the obligat<span class=\"_ _2\"></span>ion at </span>the balance sheet dat<span class=\"_ _2\"></span>e, and are discounted to<span class=\"_ _2\"></span> present value wh<span class=\"_ _2\"></span>ere the effect is material.<span class=\"_ _19\"></span> The Group is cur<span class=\"_ _2\"></span>rently in informal di<span class=\"_ _2\"></span>scussions with the FCA about <span class=\"_ _2\"></span>certain aspects <span class=\"_ _2\"></span>of its insurance pr<span class=\"_ _2\"></span>oducts and operations. As part <span class=\"_ _2\"></span>of the response, we have t<span class=\"_ _2\"></span>emporarily paused sal<span class=\"_ _2\"></span>es of Insurance produ<span class=\"_ _2\"></span>cts to new customers wh<span class=\"_ _2\"></span>ilst we review them wit<span class=\"_ _2\"></span>h the FCA<span class=\"_ _2\"></span>. Discussi<span class=\"_ _2\"></span>ons began in April 2024,<span class=\"_ _2\"></span> with the FCA raisin<span class=\"_ _2\"></span>g queries following an up<span class=\"_ _2\"></span>held<span class=\"_ _2\"></span> indivi<span class=\"_ _2\"></span>dual customer complaint. The <span class=\"_ _2\"></span>Group is fully cooperating<span class=\"_ _2\"></span> in these<span class=\"_ _2\"></span> constructive dis<span class=\"_ _2\"></span>cussions. As the<span class=\"_ _2\"></span>se are ongoing, it is not p<span class=\"_ _2\"></span>ossible to estimat<span class=\"_ _2\"></span>e the ultimate financial<span class=\"_ _2\"></span> imp<span class=\"_ _2\"></span>act to the Group<span class=\"_ _2\"></span> of any further regulatory requirem<span class=\"_ _2\"></span>ents should th<span class=\"_ _2\"></span>ey arise.<span class=\"_ _2\"></span> ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForProvisionsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-342": {
   "value": "(y) <span class=\"ls0\">Pensions<span class=\"_ _2\"></span> </span>The Group makes c<span class=\"_ _2\"></span>ontributions to certai<span class=\"_ _2\"></span>n employees\u2019 personal<span class=\"_ _2\"></span> pension plan<span class=\"_ _2\"></span>s. These are charged to the St<span class=\"_ _2\"></span>atement of Comprehen<span class=\"_ _2\"></span>sive Income<span class=\"_ _2\"></span> in the year in whi<span class=\"_ _2\"></span>ch they become payabl<span class=\"_ _2\"></span>e. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForEmployeeBenefitsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-341": {
   "value": "(z) Dividends<span class=\"_ _2\"></span> Final divid<span class=\"_ _2\"></span>end distributions to the Compan<span class=\"_ _2\"></span>y\u2019s shareholders a<span class=\"_ _2\"></span>re recognised as a liabili<span class=\"_ _2\"></span>ty in the Group\u2019s <span class=\"ff4\">financia<span class=\"_ _2\"></span>l statements in th<span class=\"_ _2\"></span>e period in whi<span class=\"_ _2\"></span>ch the dividends are app<span class=\"_ _2\"></span>roved by the </span>Company\u2019s shareh<span class=\"_ _2\"></span>olders. Interim divid<span class=\"_ _2\"></span>ends are recognised when pai<span class=\"_ _2\"></span>d.<span class=\"_ _6b\"> </span>",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfAccountingPolicyForDividendsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-376": {
   "value": "(aa) New standards issued but not yet effective No new standards, interpretations and amendments issued but not yet effective are expected to have a material effect on the Group\u2019s future financial statements. ",
   "dimensions": {
    "concept": "ifrs-full:DescriptionOfExpectedImpactOfInitialApplicationOfNewStandardsOrInterpretations",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-340": {
   "value": "(aa) New standards issued but not yet effective No new standards, interpretations and amendments issued but not yet effective are expected to have a material effect on the Group\u2019s future financial statements. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfChangesInAccountingPoliciesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-377": {
   "value": "1. Revenue and <span class=\"_ _2\"></span>Alternative Perform<span class=\"_ _2\"></span>ance Measures disclo<span class=\"_ _2\"></span>sure<span class=\"_ _2\"></span> <span class=\"_ _5f\"> </span>  Revenue by servi<span class=\"_ _2\"></span>ce <table class=\"s w1cd h13d\" id=\"_12694eb8-25b8-4ec0-b920-59bb27b84aac\"><tr><td></td><td class=\"c x165 yfe5 w115 h41\"><div class=\"t m0 x16 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x166 yfe5 w116 h41\"><div class=\"t m0 xa h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x165 yfe6 w115 h7c\"><div class=\"t m0 x1b h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x166 yfe6 w116 h7c\"><div class=\"t m0 x68 h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yfe7 w113 h41\"><div class=\"t m0 x48 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Electricity<span class=\"_ _2\"></span> </div></td><td class=\"c x165 yfe7 w115 h41\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">1,066,661<span class=\"_ _2\"></span> </div></td><td class=\"c x166 yfe7 w116 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">1,214,683 </div></td></tr><tr><td class=\"c x164 yfe8 w113 h7c\"><div class=\"t m0 x48 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Gas </div></td><td class=\"c x165 yfe8 w115 h7c\"><div class=\"t m0 x13 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">708,013 </div></td><td class=\"c x166 yfe8 w116 h7c\"><div class=\"t m0 x12 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">1,028,267 </div></td></tr><tr><td class=\"c x164 yfe9 w113 h41\"><div class=\"t m0 x48 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Landline and br<span class=\"_ _2\"></span>oadband </div></td><td class=\"c x165 yfe9 w115 h41\"><div class=\"t m0 x13 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">141,867 </div></td><td class=\"c x166 yfe9 w116 h41\"><div class=\"t m0 x2f h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">132,678 </div></td></tr><tr><td class=\"c x164 yfea w113 hf9\"><div class=\"t m0 x48 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Mobile </div></td><td class=\"c x165 yfea w115 hf9\"><div class=\"t m0 xf h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">70,874 </div></td><td class=\"c x166 yfea w116 hf9\"><div class=\"t m0 x7b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">56,777 </div></td></tr><tr><td class=\"c x164 yfeb w113 h7c\"><div class=\"t m0 x48 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Other </div></td><td class=\"c x165 yfeb w115 h7c\"><div class=\"t m0 xf h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">51,71<span class=\"ls0\">6</span><span class=\"ls0\"> </span></div></td><td class=\"c x166 yfeb w116 h7c\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> <span class=\"_ _c\"></span>42,755<span class=\"_ _2\"></span> </div></td></tr><tr><td></td><td class=\"c x165 yfec w115 h7d\"><div class=\"t m0 x23 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">2,039,131<span class=\"_ _2\"></span> </div></td><td class=\"c x166 yfec w116 h7d\"><div class=\"t m0 x12 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">2,475,160 </div></td></tr></table>The Group operates<span class=\"_ _2\"></span> solely in the<span class=\"_ _2\"></span> United Kingdom.<span class=\"_ _2\"></span> During the current<span class=\"_ _2\"></span> period, revenue include<span class=\"_ _2\"></span>s payments received from th<span class=\"_ _2\"></span>e Government energy support schemes <span class=\"_ _2\"></span>of \u00a391.1m (2023:<span class=\"_ _2\"></span> \u00a3367.8m) in<span class=\"_ _2\"></span> respect of electricity a<span class=\"_ _2\"></span>nd \u00a318.7m<span class=\"_ _2\"></span> (2023: \u00a3313<span class=\"ls0\">.8m) in respect <span class=\"_ _2\"></span>of gas (see accounting poli<span class=\"_ _2\"></span>cies note (d)).<span class=\"_ _2\"></span> </span>Revenue from <span class=\"ff5\">th<span class=\"_ _2\"></span>e sale of mobile hands<span class=\"_ _2\"></span>ets is includ<span class=\"_ _2\"></span>ed in \u2018Other\u2019 revenues in the<span class=\"_ _2\"></span> table above as </span>this is seen as distin<span class=\"_ _2\"></span>ct from the provisi<span class=\"_ _2\"></span>on of mobile line rental s<span class=\"_ _2\"></span>ervices.<span class=\"_ _2\"></span> Other <span class=\"_ _17\"></span>incom<span class=\"_ _2\"></span>e <span class=\"_ _17\"></span>in <span class=\"_ _17\"></span>th<span class=\"_ _2\"></span>e <span class=\"_ _17\"></span>Consolidated <span class=\"_ _0\"></span>Statement of <span class=\"_ _17\"></span>Comprehensive<span class=\"_ _2\"></span> <span class=\"_ _17\"></span>Income <span class=\"_ _0\"></span>primarily <span class=\"_ _0\"></span>relates <span class=\"_ _17\"></span>to rental income from the <span class=\"_ _2\"></span>Group\u2019s former head offic<span class=\"_ _2\"></span>e building (see note 11)<span class=\"_ _19\"></span><span class=\"ff4\">. </span>Contract balance<span class=\"_ _2\"></span>s The following tabl<span class=\"_ _2\"></span>e provides the informati<span class=\"_ _2\"></span>on about contract ass<span class=\"_ _2\"></span>ets and contract liabili<span class=\"_ _2\"></span>ties from contracts with custom<span class=\"_ _2\"></span>ers. Group <span class=\"ff4\"> </span>2024<span class=\"ls0\"> </span><table class=\"s w1cc h13c\" id=\"_afbcf1be-28a3-4d60-9bb9-8843c8ea9406\"><tr><td></td><td></td><td class=\"c x162 yfe2 w16 h7c\"><div class=\"t m0 x7b h9 ybdd ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x163 yfe3 w17 h41\"><div class=\"t m0 xee h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yfe3 w16 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yfe4 w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Contract liabi<span class=\"_ _2\"></span>lities, which are inclu<span class=\"_ _2\"></span>ded in deferred income<span class=\"_ _19\"></span> </div></td><td class=\"c x163 yfe4 w17 h7c\"><div class=\"t m0 x2c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">1,338 </div></td><td class=\"c x162 yfe4 w16 h7c\"><div class=\"t m0 xa3 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">488<span class=\"ls0\"> </span></div></td></tr></table>The Group has impl<span class=\"_ _2\"></span>emented an expected credit<span class=\"_ _2\"></span> loss impairment<span class=\"_ _2\"></span> model with respect to contract assets.  Thi<span class=\"_ _2\"></span>s and any significant<span class=\"_ _2\"></span> changes in contract a<span class=\"_ _2\"></span>ssets and liab<span class=\"_ _19\"></span>ilities are disclosed in n<span class=\"_ _2\"></span>ote 13.<span class=\"ls21\">  </span>T<span class=\"_ _2\"></span>here are no contract bal<span class=\"_ _2\"></span>ances from contracts wi<span class=\"_ _2\"></span>th customers in th<span class=\"_ _2\"></span>e Company. Accrued in<span class=\"_ _2\"></span>come arising f<span class=\"_ _2\"></span>rom revenue yet to be<span class=\"_ _2\"></span> invoiced and un<span class=\"_ _2\"></span>billed energy debtors<span class=\"_ _2\"></span> are considered to r<span class=\"_ _2\"></span>epresent unbilled rec<span class=\"_ _2\"></span>eivables under IFRS 9<span class=\"_ _2\"></span>.<span class=\"_ _6b\"> </span>Alternative Perf<span class=\"_ _2\"></span>ormance Measures<span class=\"_ _2\"></span> disclosure<span class=\"_ _2\"></span><span class=\"ff4\"> </span>Throughout this d<span class=\"_ _2\"></span>ocument the Group pres<span class=\"_ _2\"></span>ents various alternative<span class=\"_ _2\"></span> performance <span class=\"_ _2\"></span>measure<span class=\"_ _2\"></span>s (\u2018APMs\u2019) in addi<span class=\"_ _2\"></span>tion to those reported un<span class=\"_ _2\"></span>der IFRS. The measur<span class=\"_ _2\"></span>es presented are those<span class=\"_ _2\"></span> adopted by the Chief Operati<span class=\"_ _2\"></span>ng Decision Make<span class=\"_ _2\"></span>rs ('COD<span class=\"_ _2\"></span>Ms', deemed to be th<span class=\"_ _2\"></span>e <span class=\"ls3\">Co</span>-Chief Execut<span class=\"_ _2\"></span>ive Officers), tog<span class=\"_ _2\"></span>ether with the main Boa<span class=\"_ _2\"></span>rd, and analysts wh<span class=\"_ _2\"></span>o follow <span class=\"_ _2\"></span>the Group in assessin<span class=\"_ _2\"></span>g the performance of the bu<span class=\"_ _2\"></span>siness. Adjusted profit befo<span class=\"_ _2\"></span>re tax Adjusted profit be<span class=\"_ _2\"></span>fore tax and adjusted ba<span class=\"_ _2\"></span>sic EPS exclud<span class=\"_ _2\"></span>e share incentive schem<span class=\"_ _2\"></span>e cha<span class=\"_ _2\"></span>rges and the amortisation <span class=\"_ _2\"></span>of the int<span class=\"_ _2\"></span>angible asset arising <span class=\"_ _2\"></span>from entering int<span class=\"_ _2\"></span>o the energy supply arrangements with<span class=\"_ _2\"></span> npower in Decembe<span class=\"_ _2\"></span>r 2013; this decision <span class=\"_ _2\"></span>reflects both the relative<span class=\"_ _2\"></span> size and non-cash nature o<span class=\"_ _2\"></span>f these charges<span class=\"_ _2\"></span>.  In 2023 the loss for th<span class=\"_ _2\"></span>e period attribu<span class=\"_ _2\"></span>table to the non<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>controlling in<span class=\"_ _2\"></span>terest is excluded as th<span class=\"_ _2\"></span>ese losses are not attribu<span class=\"_ _2\"></span>table to shareholde<span class=\"_ _2\"></span>rs of the Company.  In 2023 adj<span class=\"_ _2\"></span>usted profit befor<span class=\"_ _2\"></span>e tax also exclud<span class=\"_ _2\"></span>es the lo<span class=\"_ _2\"></span>ss on the disposal <span class=\"_ _2\"></span>of Glow Green; this decision <span class=\"_ _2\"></span>reflects the one<span class=\"_ _2\"></span>-off non-<span class=\"_ _2\"></span>operating nature of thi<span class=\"_ _2\"></span>s item. <table class=\"s w1cc h13e\" id=\"_ab4a3ebb-ddc8-466a-bc19-450948835d6f\"><tr><td class=\"c x164 yfed w117 h7c\"><div class=\"t m0 x55 h9 yb71 ff2 fs3 fc0 sc0 ls0 ws0\">Group <span class=\"ff4\"> </span></div></td><td class=\"c x167 yfed w11e h7c\"><div class=\"t m0 x91 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x162 yfed w16 h7c\"><div class=\"t m0 x7b h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 yfee w11e h41\"><div class=\"t m0 x38 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yfee w16 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yfef w119 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Statutory profit bef<span class=\"_ _2\"></span>ore tax </div></td><td class=\"c x167 yfef w11e h7c\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">100,477<span class=\"ls0\"> </span></div></td><td class=\"c x162 yfef w16 h7c\"><div class=\"t m0 x30 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">85,454 </div></td></tr><tr><td class=\"c x164 yff0 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted for:<span class=\"_ _2\"></span> </div></td><td></td><td></td></tr><tr><td class=\"c x164 yff1 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Loss for period attrib<span class=\"_ _2\"></span>utable to n<span class=\"_ _2\"></span><span class=\"lsf\">on</span>-controlling in<span class=\"_ _2\"></span>terest </div></td><td class=\"c x167 yff1 w11e h41\"><div class=\"t m0 xa h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x162 yff1 w16 h41\"><div class=\"t m0 xa3 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">265<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 yff2 w11a he5\"><div class=\"t m0 x55 h5 ycf5 ff4 fs0 fc0 sc0 ls0 ws0\">Amortisation of <span class=\"_ _2\"></span>energy supply contract in<span class=\"_ _2\"></span>tangible assets <span class=\"_ _2\"></span> </div></td><td class=\"c x167 yff2 w11e he5\"><div class=\"t m0 x1a h5 ycf5 ff4 fs0 fc0 sc0 ls0 ws0\">11,228 </div></td><td class=\"c x162 yff2 w16 he5\"><div class=\"t m0 x30 h5 ycf5 ff4 fs0 fc0 sc0 ls0 ws0\">11,228 </div></td></tr><tr><td class=\"c x164 yff3 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive sch<span class=\"_ _2\"></span>eme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yff3 w11e h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">5,160 </div></td><td class=\"c x162 yff3 w16 h41\"><div class=\"t m0 x2f h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">2,849 </div></td></tr><tr><td class=\"c x164 yff4 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Profit on disposal<span class=\"_ _2\"></span> of subsidiary <span class=\"ff5\">\u2013<span class=\"_ _2\"></span></span> Glow Green </div></td><td class=\"c x167 yff4 w11e h41\"><div class=\"t m0 xa h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x162 yff4 w16 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(3,595) </div></td></tr><tr><td class=\"c x164 yff5 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted profit befo<span class=\"_ _2\"></span>re tax </div></td><td class=\"c x167 yff5 w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">116,865<span class=\"ls0\"> </span></div></td><td class=\"c x162 yff5 w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">96,201 </div></td></tr></table>Adjusted EBITDA<span class=\"_ _2\"></span> Adjusted EBITDA <span class=\"_ _2\"></span>excludes share incenti<span class=\"_ _2\"></span>ve scheme charges. T<span class=\"_ _2\"></span>his d<span class=\"_ _2\"></span>ecision reflects the non<span class=\"_ _2\"></span>-cash nature of these charg<span class=\"_ _2\"></span>es. <table class=\"s w1cc h13f\" id=\"_74986223-ed6c-4c1c-a6d9-2613f944f396\"><tr><td class=\"c x164 yff6 w117 h41\"><div class=\"t m0 x55 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Group <span class=\"ff4\"> </span></div></td><td class=\"c x167 yff6 w11e h41\"><div class=\"t m0 x91 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x162 yff6 w16 h41\"><div class=\"t m0 x7b h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 yff7 w11e h7c\"><div class=\"t m0 x38 h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yff7 w16 h7c\"><div class=\"t m0 x2f h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yff8 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Operating profit<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yff8 w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">106,250 </div></td><td class=\"c x162 yff8 w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">85,894 </div></td></tr><tr><td class=\"c x164 yff9 w119 he5\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted for:<span class=\"_ _2\"></span> </div></td><td></td><td></td></tr><tr><td class=\"c x164 yffa w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Depreciation, am<span class=\"_ _2\"></span>ortisation and<span class=\"_ _2\"></span> impairment </div></td><td class=\"c x167 yffa w11e h41\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,841 </div></td><td class=\"c x162 yffa w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,375 </div></td></tr><tr><td class=\"c x164 yffb w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">EBITDA </div></td><td class=\"c x167 yffb w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">128,091 </div></td><td class=\"c x162 yffb w16 h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">107,269 </div></td></tr><tr><td class=\"c x164 yffc w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive sch<span class=\"_ _2\"></span>eme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yffc w11e h7c\"><div class=\"t m0 x40 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">5,160 </div></td><td class=\"c x162 yffc w16 h7c\"><div class=\"t m0 x2f h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">2,849 </div></td></tr><tr><td class=\"c x164 yffd w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted EBITDA<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yffd w11e h7c\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">133,251 </div></td><td class=\"c x162 yffd w16 h7c\"><div class=\"t m0 xee h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">110,118 </div></td></tr></table>Net debt/Adj<span class=\"_ _2\"></span>usted EBITDA ratio<span class=\"_ _2\"></span> <table class=\"s w1cc h140\" id=\"_ebe7f513-8212-46e1-96a3-01c2f69f61f3\"><tr><td class=\"c x164 yffe w117 h7c\"><div class=\"t m0 x55 h9 yb71 ff2 fs3 fc0 sc0 ls0 ws0\">Group <span class=\"ff4\"> </span></div></td><td class=\"c x167 yffe w11e h7c\"><div class=\"t m0 x91 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x162 yffe w16 h7c\"><div class=\"t m0 x7b h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 yfff w11e h41\"><div class=\"t m0 x38 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yfff w16 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y1000 w119 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Long-term borrowing<span class=\"_ _2\"></span>s </div></td><td class=\"c x167 y1000 w11e h7c\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(176,509) </div></td><td class=\"c x162 y1000 w16 h7c\"><div class=\"t m0 x13 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(89,721) </div></td></tr><tr><td class=\"c x164 y1001 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Lease liabilitie<span class=\"_ _2\"></span>s </div></td><td class=\"c x167 y1001 w11e h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(3,821) </div></td><td class=\"c x162 y1001 w16 h41\"><div class=\"t m0 x2f h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(659) </div></td></tr><tr><td class=\"c x164 y1002 w11a h41\"><div class=\"t m0 x55 h5 y1eb ffb fs0 fc0 sc0 ls0 ws0\">Less </div></td><td></td><td></td></tr><tr><td class=\"c x164 y1003 w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Cash on balance she<span class=\"_ _2\"></span>et </div></td><td class=\"c x167 y1003 w11e h7c\"><div class=\"t m0 x1a h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">57,829 </div></td><td class=\"c x162 y1003 w16 h7c\"><div class=\"t m0 xee h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">193,<span class=\"ls0\">8</span>04<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y1004 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Energy support sch<span class=\"_ _2\"></span>eme funds rec<span class=\"_ _2\"></span>eived in advance<span class=\"_ _2\"></span> </div></td><td class=\"c x167 y1004 w11e h41\"><div class=\"t m0 xa h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x162 y1004 w16 h41\"><div class=\"t m0 x11 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(120,800) </div></td></tr><tr><td class=\"c x164 y1005 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted cash<span class=\"_ _2\"></span> </div></td><td class=\"c x167 y1005 w11e h41\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">57,829 </div></td><td class=\"c x162 y1005 w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">73,004 </div></td></tr><tr><td class=\"c x164 y1006 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Net debt </div></td><td class=\"c x167 y1006 w11e h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(122,501) </div></td><td class=\"c x162 y1006 w16 h41\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(17,376) </div></td></tr><tr><td class=\"c x164 y1007 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted EBITDA<span class=\"_ _2\"></span> </div></td><td class=\"c x167 y1007 w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">133,251 </div></td><td class=\"c x162 y1007 w16 h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">110,118 </div></td></tr><tr><td class=\"c x164 y1008 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Net debt/adjusted EBIT<span class=\"_ _2\"></span>DA </div></td><td class=\"c x167 y1008 w11e h41\"><div class=\"t m0 x95 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">0.9x </div></td><td class=\"c x162 y1008 w16 h41\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">0.2x </div></td></tr></table>In order to show th<span class=\"_ _2\"></span>e underlying positi<span class=\"_ _2\"></span>on, the ad<span class=\"_ _2\"></span>justed cash balan<span class=\"_ _2\"></span>ce in 2023 excludes \u00a3120,800,000 o<span class=\"_ _2\"></span>f funds received in advan<span class=\"_ _2\"></span>ce at year end<span class=\"_ _2\"></span> associated wit<span class=\"_ _2\"></span>h the government energy support schemes. <span class=\"_ _2\"></span><span class=\"ff5\">The Group\u2019s debt <span class=\"_ _2\"></span></span>facilities cov<span class=\"_ _2\"></span>enants d<span class=\"ls12\">id</span> not require <span class=\"_ _2\"></span>an adjustment to b<span class=\"_ _2\"></span>e made for funds recei<span class=\"_ _2\"></span>ved in advance asso<span class=\"_ _2\"></span>ciated government energy<span class=\"_ _2\"></span> support schemes. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfRevenueFromContractsWithCustomersExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-343": {
   "value": "1. Revenue and <span class=\"_ _2\"></span>Alternative Perform<span class=\"_ _2\"></span>ance Measures disclo<span class=\"_ _2\"></span>sure<span class=\"_ _2\"></span> <span class=\"_ _5f\"> </span>  Revenue by servi<span class=\"_ _2\"></span>ce <table class=\"s w1cd h13d\" id=\"_12694eb8-25b8-4ec0-b920-59bb27b84aac\"><tr><td></td><td class=\"c x165 yfe5 w115 h41\"><div class=\"t m0 x16 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x166 yfe5 w116 h41\"><div class=\"t m0 xa h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x165 yfe6 w115 h7c\"><div class=\"t m0 x1b h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x166 yfe6 w116 h7c\"><div class=\"t m0 x68 h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yfe7 w113 h41\"><div class=\"t m0 x48 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Electricity<span class=\"_ _2\"></span> </div></td><td class=\"c x165 yfe7 w115 h41\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">1,066,661<span class=\"_ _2\"></span> </div></td><td class=\"c x166 yfe7 w116 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">1,214,683 </div></td></tr><tr><td class=\"c x164 yfe8 w113 h7c\"><div class=\"t m0 x48 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Gas </div></td><td class=\"c x165 yfe8 w115 h7c\"><div class=\"t m0 x13 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">708,013 </div></td><td class=\"c x166 yfe8 w116 h7c\"><div class=\"t m0 x12 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">1,028,267 </div></td></tr><tr><td class=\"c x164 yfe9 w113 h41\"><div class=\"t m0 x48 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Landline and br<span class=\"_ _2\"></span>oadband </div></td><td class=\"c x165 yfe9 w115 h41\"><div class=\"t m0 x13 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">141,867 </div></td><td class=\"c x166 yfe9 w116 h41\"><div class=\"t m0 x2f h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">132,678 </div></td></tr><tr><td class=\"c x164 yfea w113 hf9\"><div class=\"t m0 x48 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Mobile </div></td><td class=\"c x165 yfea w115 hf9\"><div class=\"t m0 xf h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">70,874 </div></td><td class=\"c x166 yfea w116 hf9\"><div class=\"t m0 x7b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">56,777 </div></td></tr><tr><td class=\"c x164 yfeb w113 h7c\"><div class=\"t m0 x48 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Other </div></td><td class=\"c x165 yfeb w115 h7c\"><div class=\"t m0 xf h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">51,71<span class=\"ls0\">6</span><span class=\"ls0\"> </span></div></td><td class=\"c x166 yfeb w116 h7c\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> <span class=\"_ _c\"></span>42,755<span class=\"_ _2\"></span> </div></td></tr><tr><td></td><td class=\"c x165 yfec w115 h7d\"><div class=\"t m0 x23 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">2,039,131<span class=\"_ _2\"></span> </div></td><td class=\"c x166 yfec w116 h7d\"><div class=\"t m0 x12 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">2,475,160 </div></td></tr></table>The Group operates<span class=\"_ _2\"></span> solely in the<span class=\"_ _2\"></span> United Kingdom.<span class=\"_ _2\"></span> During the current<span class=\"_ _2\"></span> period, revenue include<span class=\"_ _2\"></span>s payments received from th<span class=\"_ _2\"></span>e Government energy support schemes <span class=\"_ _2\"></span>of \u00a391.1m (2023:<span class=\"_ _2\"></span> \u00a3367.8m) in<span class=\"_ _2\"></span> respect of electricity a<span class=\"_ _2\"></span>nd \u00a318.7m<span class=\"_ _2\"></span> (2023: \u00a3313<span class=\"ls0\">.8m) in respect <span class=\"_ _2\"></span>of gas (see accounting poli<span class=\"_ _2\"></span>cies note (d)).<span class=\"_ _2\"></span> </span>Revenue from <span class=\"ff5\">th<span class=\"_ _2\"></span>e sale of mobile hands<span class=\"_ _2\"></span>ets is includ<span class=\"_ _2\"></span>ed in \u2018Other\u2019 revenues in the<span class=\"_ _2\"></span> table above as </span>this is seen as distin<span class=\"_ _2\"></span>ct from the provisi<span class=\"_ _2\"></span>on of mobile line rental s<span class=\"_ _2\"></span>ervices.<span class=\"_ _2\"></span> Other <span class=\"_ _17\"></span>incom<span class=\"_ _2\"></span>e <span class=\"_ _17\"></span>in <span class=\"_ _17\"></span>th<span class=\"_ _2\"></span>e <span class=\"_ _17\"></span>Consolidated <span class=\"_ _0\"></span>Statement of <span class=\"_ _17\"></span>Comprehensive<span class=\"_ _2\"></span> <span class=\"_ _17\"></span>Income <span class=\"_ _0\"></span>primarily <span class=\"_ _0\"></span>relates <span class=\"_ _17\"></span>to rental income from the <span class=\"_ _2\"></span>Group\u2019s former head offic<span class=\"_ _2\"></span>e building (see note 11)<span class=\"_ _19\"></span><span class=\"ff4\">. </span>Contract balance<span class=\"_ _2\"></span>s The following tabl<span class=\"_ _2\"></span>e provides the informati<span class=\"_ _2\"></span>on about contract ass<span class=\"_ _2\"></span>ets and contract liabili<span class=\"_ _2\"></span>ties from contracts with custom<span class=\"_ _2\"></span>ers. Group <span class=\"ff4\"> </span>2024<span class=\"ls0\"> </span><table class=\"s w1cc h13c\" id=\"_afbcf1be-28a3-4d60-9bb9-8843c8ea9406\"><tr><td></td><td></td><td class=\"c x162 yfe2 w16 h7c\"><div class=\"t m0 x7b h9 ybdd ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x163 yfe3 w17 h41\"><div class=\"t m0 xee h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yfe3 w16 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yfe4 w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Contract liabi<span class=\"_ _2\"></span>lities, which are inclu<span class=\"_ _2\"></span>ded in deferred income<span class=\"_ _19\"></span> </div></td><td class=\"c x163 yfe4 w17 h7c\"><div class=\"t m0 x2c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">1,338 </div></td><td class=\"c x162 yfe4 w16 h7c\"><div class=\"t m0 xa3 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">488<span class=\"ls0\"> </span></div></td></tr></table>The Group has impl<span class=\"_ _2\"></span>emented an expected credit<span class=\"_ _2\"></span> loss impairment<span class=\"_ _2\"></span> model with respect to contract assets.  Thi<span class=\"_ _2\"></span>s and any significant<span class=\"_ _2\"></span> changes in contract a<span class=\"_ _2\"></span>ssets and liab<span class=\"_ _19\"></span>ilities are disclosed in n<span class=\"_ _2\"></span>ote 13.<span class=\"ls21\">  </span>T<span class=\"_ _2\"></span>here are no contract bal<span class=\"_ _2\"></span>ances from contracts wi<span class=\"_ _2\"></span>th customers in th<span class=\"_ _2\"></span>e Company. Accrued in<span class=\"_ _2\"></span>come arising f<span class=\"_ _2\"></span>rom revenue yet to be<span class=\"_ _2\"></span> invoiced and un<span class=\"_ _2\"></span>billed energy debtors<span class=\"_ _2\"></span> are considered to r<span class=\"_ _2\"></span>epresent unbilled rec<span class=\"_ _2\"></span>eivables under IFRS 9<span class=\"_ _2\"></span>.<span class=\"_ _6b\"> </span>Alternative Perf<span class=\"_ _2\"></span>ormance Measures<span class=\"_ _2\"></span> disclosure<span class=\"_ _2\"></span><span class=\"ff4\"> </span>Throughout this d<span class=\"_ _2\"></span>ocument the Group pres<span class=\"_ _2\"></span>ents various alternative<span class=\"_ _2\"></span> performance <span class=\"_ _2\"></span>measure<span class=\"_ _2\"></span>s (\u2018APMs\u2019) in addi<span class=\"_ _2\"></span>tion to those reported un<span class=\"_ _2\"></span>der IFRS. The measur<span class=\"_ _2\"></span>es presented are those<span class=\"_ _2\"></span> adopted by the Chief Operati<span class=\"_ _2\"></span>ng Decision Make<span class=\"_ _2\"></span>rs ('COD<span class=\"_ _2\"></span>Ms', deemed to be th<span class=\"_ _2\"></span>e <span class=\"ls3\">Co</span>-Chief Execut<span class=\"_ _2\"></span>ive Officers), tog<span class=\"_ _2\"></span>ether with the main Boa<span class=\"_ _2\"></span>rd, and analysts wh<span class=\"_ _2\"></span>o follow <span class=\"_ _2\"></span>the Group in assessin<span class=\"_ _2\"></span>g the performance of the bu<span class=\"_ _2\"></span>siness. Adjusted profit befo<span class=\"_ _2\"></span>re tax Adjusted profit be<span class=\"_ _2\"></span>fore tax and adjusted ba<span class=\"_ _2\"></span>sic EPS exclud<span class=\"_ _2\"></span>e share incentive schem<span class=\"_ _2\"></span>e cha<span class=\"_ _2\"></span>rges and the amortisation <span class=\"_ _2\"></span>of the int<span class=\"_ _2\"></span>angible asset arising <span class=\"_ _2\"></span>from entering int<span class=\"_ _2\"></span>o the energy supply arrangements with<span class=\"_ _2\"></span> npower in Decembe<span class=\"_ _2\"></span>r 2013; this decision <span class=\"_ _2\"></span>reflects both the relative<span class=\"_ _2\"></span> size and non-cash nature o<span class=\"_ _2\"></span>f these charges<span class=\"_ _2\"></span>.  In 2023 the loss for th<span class=\"_ _2\"></span>e period attribu<span class=\"_ _2\"></span>table to the non<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span>controlling in<span class=\"_ _2\"></span>terest is excluded as th<span class=\"_ _2\"></span>ese losses are not attribu<span class=\"_ _2\"></span>table to shareholde<span class=\"_ _2\"></span>rs of the Company.  In 2023 adj<span class=\"_ _2\"></span>usted profit befor<span class=\"_ _2\"></span>e tax also exclud<span class=\"_ _2\"></span>es the lo<span class=\"_ _2\"></span>ss on the disposal <span class=\"_ _2\"></span>of Glow Green; this decision <span class=\"_ _2\"></span>reflects the one<span class=\"_ _2\"></span>-off non-<span class=\"_ _2\"></span>operating nature of thi<span class=\"_ _2\"></span>s item. <table class=\"s w1cc h13e\" id=\"_ab4a3ebb-ddc8-466a-bc19-450948835d6f\"><tr><td class=\"c x164 yfed w117 h7c\"><div class=\"t m0 x55 h9 yb71 ff2 fs3 fc0 sc0 ls0 ws0\">Group <span class=\"ff4\"> </span></div></td><td class=\"c x167 yfed w11e h7c\"><div class=\"t m0 x91 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x162 yfed w16 h7c\"><div class=\"t m0 x7b h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 yfee w11e h41\"><div class=\"t m0 x38 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yfee w16 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yfef w119 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Statutory profit bef<span class=\"_ _2\"></span>ore tax </div></td><td class=\"c x167 yfef w11e h7c\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">100,477<span class=\"ls0\"> </span></div></td><td class=\"c x162 yfef w16 h7c\"><div class=\"t m0 x30 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">85,454 </div></td></tr><tr><td class=\"c x164 yff0 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted for:<span class=\"_ _2\"></span> </div></td><td></td><td></td></tr><tr><td class=\"c x164 yff1 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Loss for period attrib<span class=\"_ _2\"></span>utable to n<span class=\"_ _2\"></span><span class=\"lsf\">on</span>-controlling in<span class=\"_ _2\"></span>terest </div></td><td class=\"c x167 yff1 w11e h41\"><div class=\"t m0 xa h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x162 yff1 w16 h41\"><div class=\"t m0 xa3 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">265<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 yff2 w11a he5\"><div class=\"t m0 x55 h5 ycf5 ff4 fs0 fc0 sc0 ls0 ws0\">Amortisation of <span class=\"_ _2\"></span>energy supply contract in<span class=\"_ _2\"></span>tangible assets <span class=\"_ _2\"></span> </div></td><td class=\"c x167 yff2 w11e he5\"><div class=\"t m0 x1a h5 ycf5 ff4 fs0 fc0 sc0 ls0 ws0\">11,228 </div></td><td class=\"c x162 yff2 w16 he5\"><div class=\"t m0 x30 h5 ycf5 ff4 fs0 fc0 sc0 ls0 ws0\">11,228 </div></td></tr><tr><td class=\"c x164 yff3 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive sch<span class=\"_ _2\"></span>eme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yff3 w11e h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">5,160 </div></td><td class=\"c x162 yff3 w16 h41\"><div class=\"t m0 x2f h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">2,849 </div></td></tr><tr><td class=\"c x164 yff4 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Profit on disposal<span class=\"_ _2\"></span> of subsidiary <span class=\"ff5\">\u2013<span class=\"_ _2\"></span></span> Glow Green </div></td><td class=\"c x167 yff4 w11e h41\"><div class=\"t m0 xa h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x162 yff4 w16 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(3,595) </div></td></tr><tr><td class=\"c x164 yff5 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted profit befo<span class=\"_ _2\"></span>re tax </div></td><td class=\"c x167 yff5 w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">116,865<span class=\"ls0\"> </span></div></td><td class=\"c x162 yff5 w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">96,201 </div></td></tr></table>Adjusted EBITDA<span class=\"_ _2\"></span> Adjusted EBITDA <span class=\"_ _2\"></span>excludes share incenti<span class=\"_ _2\"></span>ve scheme charges. T<span class=\"_ _2\"></span>his d<span class=\"_ _2\"></span>ecision reflects the non<span class=\"_ _2\"></span>-cash nature of these charg<span class=\"_ _2\"></span>es. <table class=\"s w1cc h13f\" id=\"_74986223-ed6c-4c1c-a6d9-2613f944f396\"><tr><td class=\"c x164 yff6 w117 h41\"><div class=\"t m0 x55 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Group <span class=\"ff4\"> </span></div></td><td class=\"c x167 yff6 w11e h41\"><div class=\"t m0 x91 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x162 yff6 w16 h41\"><div class=\"t m0 x7b h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 yff7 w11e h7c\"><div class=\"t m0 x38 h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yff7 w16 h7c\"><div class=\"t m0 x2f h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 yff8 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Operating profit<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yff8 w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">106,250 </div></td><td class=\"c x162 yff8 w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">85,894 </div></td></tr><tr><td class=\"c x164 yff9 w119 he5\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted for:<span class=\"_ _2\"></span> </div></td><td></td><td></td></tr><tr><td class=\"c x164 yffa w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Depreciation, am<span class=\"_ _2\"></span>ortisation and<span class=\"_ _2\"></span> impairment </div></td><td class=\"c x167 yffa w11e h41\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,841 </div></td><td class=\"c x162 yffa w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,375 </div></td></tr><tr><td class=\"c x164 yffb w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">EBITDA </div></td><td class=\"c x167 yffb w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">128,091 </div></td><td class=\"c x162 yffb w16 h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">107,269 </div></td></tr><tr><td class=\"c x164 yffc w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive sch<span class=\"_ _2\"></span>eme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yffc w11e h7c\"><div class=\"t m0 x40 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">5,160 </div></td><td class=\"c x162 yffc w16 h7c\"><div class=\"t m0 x2f h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">2,849 </div></td></tr><tr><td class=\"c x164 yffd w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted EBITDA<span class=\"_ _2\"></span> </div></td><td class=\"c x167 yffd w11e h7c\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">133,251 </div></td><td class=\"c x162 yffd w16 h7c\"><div class=\"t m0 xee h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">110,118 </div></td></tr></table>Net debt/Adj<span class=\"_ _2\"></span>usted EBITDA ratio<span class=\"_ _2\"></span> <table class=\"s w1cc h140\" id=\"_ebe7f513-8212-46e1-96a3-01c2f69f61f3\"><tr><td class=\"c x164 yffe w117 h7c\"><div class=\"t m0 x55 h9 yb71 ff2 fs3 fc0 sc0 ls0 ws0\">Group <span class=\"ff4\"> </span></div></td><td class=\"c x167 yffe w11e h7c\"><div class=\"t m0 x91 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x162 yffe w16 h7c\"><div class=\"t m0 x7b h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 yfff w11e h41\"><div class=\"t m0 x38 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x162 yfff w16 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y1000 w119 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Long-term borrowing<span class=\"_ _2\"></span>s </div></td><td class=\"c x167 y1000 w11e h7c\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(176,509) </div></td><td class=\"c x162 y1000 w16 h7c\"><div class=\"t m0 x13 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(89,721) </div></td></tr><tr><td class=\"c x164 y1001 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Lease liabilitie<span class=\"_ _2\"></span>s </div></td><td class=\"c x167 y1001 w11e h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(3,821) </div></td><td class=\"c x162 y1001 w16 h41\"><div class=\"t m0 x2f h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(659) </div></td></tr><tr><td class=\"c x164 y1002 w11a h41\"><div class=\"t m0 x55 h5 y1eb ffb fs0 fc0 sc0 ls0 ws0\">Less </div></td><td></td><td></td></tr><tr><td class=\"c x164 y1003 w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Cash on balance she<span class=\"_ _2\"></span>et </div></td><td class=\"c x167 y1003 w11e h7c\"><div class=\"t m0 x1a h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">57,829 </div></td><td class=\"c x162 y1003 w16 h7c\"><div class=\"t m0 xee h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">193,<span class=\"ls0\">8</span>04<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y1004 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Energy support sch<span class=\"_ _2\"></span>eme funds rec<span class=\"_ _2\"></span>eived in advance<span class=\"_ _2\"></span> </div></td><td class=\"c x167 y1004 w11e h41\"><div class=\"t m0 xa h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x162 y1004 w16 h41\"><div class=\"t m0 x11 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(120,800) </div></td></tr><tr><td class=\"c x164 y1005 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted cash<span class=\"_ _2\"></span> </div></td><td class=\"c x167 y1005 w11e h41\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">57,829 </div></td><td class=\"c x162 y1005 w16 h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">73,004 </div></td></tr><tr><td class=\"c x164 y1006 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Net debt </div></td><td class=\"c x167 y1006 w11e h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(122,501) </div></td><td class=\"c x162 y1006 w16 h41\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(17,376) </div></td></tr><tr><td class=\"c x164 y1007 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Adjusted EBITDA<span class=\"_ _2\"></span> </div></td><td class=\"c x167 y1007 w11e h41\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">133,251 </div></td><td class=\"c x162 y1007 w16 h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">110,118 </div></td></tr><tr><td class=\"c x164 y1008 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Net debt/adjusted EBIT<span class=\"_ _2\"></span>DA </div></td><td class=\"c x167 y1008 w11e h41\"><div class=\"t m0 x95 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">0.9x </div></td><td class=\"c x162 y1008 w16 h41\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">0.2x </div></td></tr></table>In order to show th<span class=\"_ _2\"></span>e underlying positi<span class=\"_ _2\"></span>on, the ad<span class=\"_ _2\"></span>justed cash balan<span class=\"_ _2\"></span>ce in 2023 excludes \u00a3120,800,000 o<span class=\"_ _2\"></span>f funds received in advan<span class=\"_ _2\"></span>ce at year end<span class=\"_ _2\"></span> associated wit<span class=\"_ _2\"></span>h the government energy support schemes. <span class=\"_ _2\"></span><span class=\"ff5\">The Group\u2019s debt <span class=\"_ _2\"></span></span>facilities cov<span class=\"_ _2\"></span>enants d<span class=\"ls12\">id</span> not require <span class=\"_ _2\"></span>an adjustment to b<span class=\"_ _2\"></span>e made for funds recei<span class=\"_ _2\"></span>ved in advance asso<span class=\"_ _2\"></span>ciated government energy<span class=\"_ _2\"></span> support schemes. <span class=\"_ _19\"></span> ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfRevenueExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-345": {
   "value": "2. Operating profit Operating profit is stated after charging/(crediting):  2024 2023 \u00a3\u2019000 \u00a3\u2019000 Depreciation and amortisation 21,618 21,375 Profit on disposal of fixed assets (129) (85) Auditor\u2019s remuneration - audit of Company and consolidated accounts 694 400     - audit of subsidiaries of the Company 32 95 - audit related assurance services 57 35 Inventories expensed 16,283 15,296 Trade receivables and accrued income impairment loss 30,712  28,675  Rental income (911) (969) Total fees paid to the auditor KPMG LLP during the year were \u00a3783,000 (2023: \u00a3530,000), including non-audit services of \u00a357,000 (2023: \u00a335,000). Included within the audit fees during the year were \u00a3132,000 billed in respect of the March 2023 audit (2023: \u00a367,800 included in respect of the March 2022 audit).",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfProfitLossFromOperatingActivitiesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-379": {
   "value": "2. Operating profit Operating profit is stated after charging/(crediting):  2024 2023 \u00a3\u2019000 \u00a3\u2019000 Depreciation and amortisation 21,618 21,375 Profit on disposal of fixed assets (129) (85) Auditor\u2019s remuneration - audit of Company and consolidated accounts 694 400     - audit of subsidiaries of the Company 32 95 - audit related assurance services 57 35 Inventories expensed 16,283 15,296 Trade receivables and accrued income impairment loss 30,712  28,675  Rental income (911) (969) Total fees paid to the auditor KPMG LLP during the year were \u00a3783,000 (2023: \u00a3530,000), including non-audit services of \u00a357,000 (2023: \u00a335,000). Included within the audit fees during the year were \u00a3132,000 billed in respect of the March 2023 audit (2023: \u00a367,800 included in respect of the March 2022 audit).",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfAuditorsRemunerationExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-395": {
   "value": "2.<span class=\"ls0\"> Operating p<span class=\"_ _2\"></span>rofit </span>Operating profit<span class=\"_ _2\"></span> is stated after chargi<span class=\"_ _2\"></span>ng/(crediti<span class=\"_ _2\"></span>ng):  2024<span class=\"ls0\"> </span><table class=\"s w1ce h141\" id=\"_bfff4569-8ae2-4746-bb68-4afa5f093ca1\"><tr><td></td><td></td><td class=\"c x168 y1009 w108 h41\"><div class=\"t m0 xf6 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x169 y100a w10d h7c\"><div class=\"t m0 xee h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x168 y100a w108 h7c\"><div class=\"t m0 xee h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y100b w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Depreciation and amo<span class=\"_ _2\"></span>rtisation<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100b w10d h41\"><div class=\"t m0 xc8 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">21,618<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100b w108 h41\"><div class=\"t m0 xc8 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,375 </div></td></tr><tr><td class=\"c x164 y100c w123 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Profit on disposal<span class=\"_ _2\"></span> of fixed assets<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100c w10d h7c\"><div class=\"t m0 xee h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\">129</span>) </div></td><td class=\"c x168 y100c w108 h7c\"><div class=\"t m0 xf6 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(85) </div></td></tr><tr><td class=\"c x164 y100d w123 h41\"><div class=\"t m0 x55 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">Auditor\u2019s<span class=\"ff4\"> remune<span class=\"_ _2\"></span>ration - audit of Company and<span class=\"_ _2\"></span> consolidated accoun<span class=\"_ _2\"></span>ts</span><span class=\"ff4\"> </span></div></td><td class=\"c x169 y100d w10d h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">694<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100d w108 h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">400<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y100e w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\"> <span class=\"_ _60\"> </span> <span class=\"_ _5e\"> </span>-<span class=\"_ _2\"></span> audit of subsidiarie<span class=\"_ _2\"></span>s of the Company<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100e w10d h41\"><div class=\"t m0 x95 h5 yb9e ff4 fs0 fc0 sc0 ls1 ws0\">32<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100e w108 h41\"><div class=\"t m0 x95 h5 yb9e ff4 fs0 fc0 sc0 ls1 ws0\">95<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y100f w123 hf9\"><div class=\"t m0 xfc h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- audit related as<span class=\"_ _2\"></span>surance services<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100f w10d hf9\"><div class=\"t m0 x95 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">57<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100f w108 hf9\"><div class=\"t m0 x95 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">35<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y1010 w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Inventories expensed<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y1010 w10d h41\"><div class=\"t m0 xc8 h5 yb9e ff4 fs0 fc0 sc0 ls0 ws0\">16,283 </div></td><td class=\"c x168 y1010 w108 h41\"><div class=\"t m0 xc8 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">15,296 </div></td></tr><tr><td class=\"c x164 y1011 w123 he5\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Trade receivables<span class=\"_ _2\"></span> and accrued income<span class=\"_ _2\"></span> impairm<span class=\"_ _2\"></span>ent loss </div></td><td class=\"c x169 y1011 w10d he5\"><div class=\"t m0 xc8 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">30,712  </div></td><td class=\"c x168 y1011 w108 he5\"><div class=\"t m0 xc8 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">28,675  </div></td></tr><tr><td class=\"c x164 y1012 w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Rental income<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y1012 w10d h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls23 ws0\">(9<span class=\"ls1\">11</span><span class=\"ls1\"><span class=\"ls0\">) </span></span></div></td><td class=\"c x168 y1012 w108 h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(969) </div></td></tr></table>Total fees paid t<span class=\"_ _2\"></span>o the auditor KPMG LLP du<span class=\"_ _2\"></span>ring the year were \u00a378<span class=\"_ _2\"></span>3,000<span class=\"_ _2\"></span> (2023: \u00a3530,00<span class=\"_ _2\"></span>0), includin<span class=\"_ _2\"></span>g non-audit services <span class=\"_ _2\"></span>of \u00a357,000 (2023: <span class=\"_ _2\"></span>\u00a3<span class=\"ls1\">35</span>,000). Included wit<span class=\"_ _2\"></span>hin the audit fees du<span class=\"_ _2\"></span>ring the year were \u00a3<span class=\"ls1\">132</span>,000<span class=\"_ _2\"></span> billed in resp<span class=\"_ _2\"></span>ect of the March 2023 audi<span class=\"_ _2\"></span>t (2023: \u00a367,800 inclu<span class=\"_ _2\"></span>ded in respect of the March 20<span class=\"_ _2\"></span>22 audit).<span class=\"_ _2\"></span> 6.<span class=\"ls0\"> Property, pl<span class=\"_ _2\"></span>ant and equipment<span class=\"_ _2\"></span>  </span><table class=\"s w1d8 h148\" id=\"_ca3a124e-9f6b-44d3-94d4-a4acf62a353c\"><tr><td></td><td></td><td></td><td></td><td></td><td></td><td class=\"c x17a y1044 w1d9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Fixtures,<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td></td><td class=\"c x17b y1045 w1da h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17c y1045 w1db h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17d y1045 w1dc h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td class=\"c x17e y1045 w1dd h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">fittings &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td class=\"c x17f y1046 w1de h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Investment<span class=\"_ _6b\"> </span></div></td><td class=\"c x180 y1046 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x181 y1046 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x182 y1046 w1e0 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x183 y1046 w1e1 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Plant &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x184 y1046 w1e2 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">office<span class=\"_ _6b\"> </span></div></td><td class=\"c x185 y1046 w1e3 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Motor<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x186 y1047 w1e4 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">property<span class=\"_ _6b\"> </span></div></td><td class=\"c x187 y1047 w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x188 y1047 w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x189 y1047 w1e6 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">improvements<span class=\"_ _6b\"> </span></div></td><td class=\"c x18a y1047 w1e7 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">machinery<span class=\"_ _6b\"> </span></div></td><td class=\"c x18b y1047 w1e8 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">equipment<span class=\"_ _6b\"> </span></div></td><td class=\"c x18c y1047 w1e9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">vehicles<span class=\"_ _6b\"> </span></div></td><td class=\"c x18d y1048 w8 h102\"><div class=\"t m0 x30 h1b y24a ff2 fs4 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td class=\"c x18e y1049 w13a hb6\"><div class=\"t m0 x14 h1b yd4a ff2 fs4 fc0 sc0 ls0 ws0\">Group </div></td><td class=\"c x18f y1049 w13b hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x190 y1049 wa3 hb6\"><div class=\"t m0 x75 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x7b h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x191 y1049 w13c hb6\"><div class=\"t m0 x32 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x192 y1049 w6c hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x193 y1049 w1f hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x194 y1049 w13d hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x195 y1049 we5 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x18d y1049 w8 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x18e y104a w13a h103\"><div class=\"t m0 x14 h1b y929 ff2 fs4 fc0 sc0 ls1e ws0\">2024<span class=\"ls0\"> </span></div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y104b w13a h104\"><div class=\"t m0 x14 h1b yd4c ff2 fs4 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y104c w13a h103\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">23</span> </div></td><td class=\"c x18f y104c w13b h103\"><div class=\"t m0 xa3 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">14,129 </div></td><td class=\"c x190 y104c wa3 h103\"><div class=\"t m0 xe h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">26,958 </div></td><td class=\"c x191 y104c w13c h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">1,086 </div></td><td class=\"c x192 y104c w6c h103\"><div class=\"t m0 x98 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">266<span class=\"ls0\"> </span></div></td><td class=\"c x193 y104c w1f h103\"><div class=\"t m0 xb h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">757<span class=\"ls0\"> </span></div></td><td class=\"c x194 y104c w13d h103\"><div class=\"t m0 x18 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">21,611 </div></td><td class=\"c x195 y104c we5 h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">883<span class=\"ls0\"> </span></div></td><td class=\"c x18d y104c w8 h103\"><div class=\"t m0 xee h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">65,690 </div></td></tr><tr><td class=\"c x18e y104d w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x18f y104d w13b h105\"><div class=\"t m0 x77 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">12<span class=\"ls0\"> </span></div></td><td class=\"c x190 y104d wa3 h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y104d w13c h105\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,414 </div></td><td class=\"c x192 y104d w6c h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">365<span class=\"ls0\"> </span></div></td><td class=\"c x193 y104d w1f h105\"><div class=\"t m0 x77 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">43<span class=\"ls0\"> </span></div></td><td class=\"c x194 y104d w13d h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">374<span class=\"ls0\"> </span></div></td><td class=\"c x195 y104d we5 h105\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">88<span class=\"ls0\"> </span></div></td><td class=\"c x18d y104d w8 h105\"><div class=\"t m0 xf6 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">4,296 </div></td></tr><tr><td class=\"c x18e y104e w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y104e w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y104e wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y104e w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y104e w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y104e w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y104e w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y104e we5 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(236) </div></td><td class=\"c x18d y104e w8 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(236) </div></td></tr><tr><td class=\"c x18e y104f w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 2024 </div></td><td class=\"c x18f y104f w13b h105\"><div class=\"t m0 xa3 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">14,141 </div></td><td class=\"c x190 y104f wa3 h105\"><div class=\"t m0 xe h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">26,958 </div></td><td class=\"c x191 y104f w13c h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">4,500 </div></td><td class=\"c x192 y104f w6c h105\"><div class=\"t m0 x98 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">631<span class=\"ls0\"> </span></div></td><td class=\"c x193 y104f w1f h105\"><div class=\"t m0 xb h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">800<span class=\"ls0\"> </span></div></td><td class=\"c x194 y104f w13d h105\"><div class=\"t m0 x18 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">21,985 </div></td><td class=\"c x195 y104f we5 h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">735<span class=\"ls0\"> </span></div></td><td class=\"c x18d y104f w8 h105\"><div class=\"t m0 xee h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">69,750 </div></td></tr><tr><td class=\"c x18e y1050 w13a h106\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Depreciation </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1051 w13a h103\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">23</span> </div></td><td class=\"c x18f y1051 w13b h103\"><div class=\"t m0 x92 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(5,858) </div></td><td class=\"c x190 y1051 wa3 h103\"><div class=\"t m0 x1b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(6,859) </div></td><td class=\"c x191 y1051 w13c h103\"><div class=\"t m0 x91 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(454) </div></td><td class=\"c x192 y1051 w6c h103\"><div class=\"t m0 x1 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(266) </div></td><td class=\"c x193 y1051 w1f h103\"><div class=\"t m0 x68 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(382) </div></td><td class=\"c x194 y1051 w13d h103\"><div class=\"t m0 x7b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(17,075) </div></td><td class=\"c x195 y1051 we5 h103\"><div class=\"t m0 x30 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(709) </div></td><td class=\"c x18d y1051 w8 h103\"><div class=\"t m0 xc8 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(31,603) </div></td></tr><tr><td class=\"c x18e y1052 w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">Charge for the year </div></td><td class=\"c x18f y1052 w13b h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(234) </div></td><td class=\"c x190 y1052 wa3 h105\"><div class=\"t m0 x7b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(846) </div></td><td class=\"c x191 y1052 w13c h105\"><div class=\"t m0 x91 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(260) </div></td><td class=\"c x192 y1052 w6c h105\"><div class=\"t m0 x32 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(14) </div></td><td class=\"c x193 y1052 w1f h105\"><div class=\"t m0 xa h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(53) </div></td><td class=\"c x194 y1052 w13d h105\"><div class=\"t m0 xc6 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(2,061) </div></td><td class=\"c x195 y1052 we5 h105\"><div class=\"t m0 x1b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(93) </div></td><td class=\"c x18d y1052 w8 h105\"><div class=\"t m0 x13 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(3,561) </div></td></tr><tr><td class=\"c x18e y1053 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y1053 w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1053 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1053 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1053 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1053 w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1053 w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1053 we5 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">236<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1053 w8 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">236<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x18e y1054 w13a hec\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 20<span class=\"ls5\">24</span> </div></td><td class=\"c x18f y1054 w13b hec\"><div class=\"t m0 x92 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(6,092) </div></td><td class=\"c x190 y1054 wa3 hec\"><div class=\"t m0 x1b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(7,705) </div></td><td class=\"c x191 y1054 w13c hec\"><div class=\"t m0 x91 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(714) </div></td><td class=\"c x192 y1054 w6c hec\"><div class=\"t m0 x1 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(280) </div></td><td class=\"c x193 y1054 w1f hec\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(435) </div></td><td class=\"c x194 y1054 w13d hec\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(19,136) </div></td><td class=\"c x195 y1054 we5 hec\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(566) </div></td><td class=\"c x18d y1054 w8 hec\"><div class=\"t m0 xc8 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(34,928) </div></td></tr><tr><td class=\"c x18e y1055 w13a h103\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Net book amounts </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1056 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls5\">2024</span> </div></td><td class=\"c x18f y1056 w13b heb\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">8,049 </div></td><td class=\"c x190 y1056 wa3 heb\"><div class=\"t m0 xe h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">19,253 </div></td><td class=\"c x191 y1056 w13c heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,786 </div></td><td class=\"c x192 y1056 w6c heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">351<span class=\"ls0\"> </span></div></td><td class=\"c x193 y1056 w1f heb\"><div class=\"t m0 xb h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">365<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1056 w13d heb\"><div class=\"t m0 x1 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">2,849 </div></td><td class=\"c x195 y1056 we5 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">169<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1056 w8 heb\"><div class=\"t m0 xee h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">34,822 </div></td></tr></table>The <span class=\"_ _25\"></span>balances <span class=\"_ _19\"></span>in<span class=\"_ _2\"></span> <span class=\"_ _19\"></span>leasehold <span class=\"_ _25\"></span>land <span class=\"_ _25\"></span>&amp; <span class=\"_ _19\"></span>buil<span class=\"_ _2\"></span>dings <span class=\"_ _19\"></span>comprise <span class=\"_ _25\"></span>right <span class=\"_ _25\"></span>of <span class=\"_ _19\"></span>use <span class=\"_ _25\"></span>assets <span class=\"_ _25\"></span>with <span class=\"_ _19\"></span>a <span class=\"_ _25\"></span>net <span class=\"_ _25\"></span>book <span class=\"_ _25\"></span>value <span class=\"_ _19\"></span>o<span class=\"_ _2\"></span>f <span class=\"_ _19\"></span>\u00a3<span class=\"_ _19\"></span>3.8m <span class=\"_ _25\"></span>(2023: <span class=\"_ _25\"></span>\u00a30.6<span class=\"ls52\">m)</span> <span class=\"_ _19\"></span>an<span class=\"_ _2\"></span>d <span class=\"_ _19\"></span>non-cash <span class=\"_ _25\"></span>lease additions of \u00a33.4m relate to new Farrin<span class=\"_ _2\"></span>gdon and Selkirk off<span class=\"_ _0\"></span>ices. The Company n<span class=\"_ _2\"></span>o longer holds any property, plant and equipment following the Group reorganisation in April 2017.<table class=\"s w1d8 h14a\" id=\"_29b11401-c9a8-43bf-b121-b0541311a758\"><tr><td></td><td></td><td></td><td></td><td></td><td></td><td class=\"c x17a y1057 w1d9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Fixtures,<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td></td><td class=\"c x17b y1058 w1da h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17c y1058 w1db h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17d y1058 w1dc h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td class=\"c x17e y1058 w1dd h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">fittings &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td class=\"c x17f y1059 w1de h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Investment<span class=\"_ _6b\"> </span></div></td><td class=\"c x180 y1059 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x181 y1059 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x182 y1059 w1e0 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x183 y1059 w1e1 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Plant &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x184 y1059 w1e2 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">office<span class=\"_ _6b\"> </span></div></td><td class=\"c x185 y1059 w1e3 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Motor<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x186 y105a w1e4 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">property<span class=\"_ _6b\"> </span></div></td><td class=\"c x187 y105a w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x188 y105a w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x189 y105a w1e6 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">improvements<span class=\"_ _6b\"> </span></div></td><td class=\"c x18a y105a w1e7 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">machinery<span class=\"_ _6b\"> </span></div></td><td class=\"c x18b y105a w1e8 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">equipment<span class=\"_ _6b\"> </span></div></td><td class=\"c x18c y105a w1e9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">vehicles<span class=\"_ _6b\"> </span></div></td><td class=\"c x18d y105b w8 h102\"><div class=\"t m0 x30 h1b y24a ff2 fs4 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x18f y105c w13b hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x190 y105c wa3 hb6\"><div class=\"t m0 x75 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x7b h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x191 y105c w13c hb6\"><div class=\"t m0 x32 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x192 y105c w6c hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x193 y105c w1f hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x194 y105c w13d hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x195 y105c we5 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x18d y105c w8 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x18e y105d w13f hb6\"><div class=\"t m0 x14 h1b y91a ff2 fs4 fc0 sc0 ls0 ws0\">Group </div><div class=\"t m0 x14 h1b y24a ff4 fs4 fc0 sc0 ls0 ws0\"> </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y105e w13a h104\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls1e ws0\">2023<span class=\"ls0\"> </span></div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y105f w13a h103\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1060 w13a h103\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">22</span> </div></td><td class=\"c x18f y1060 w13b h103\"><div class=\"t m0 xa3 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">13<span class=\"ls0\">,</span>923<span class=\"ls0\"> </span></div></td><td class=\"c x190 y1060 wa3 h103\"><div class=\"t m0 xe h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">27,147<span class=\"ls0\"> </span></div></td><td class=\"c x191 y1060 w13c h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">1,086 </div></td><td class=\"c x192 y1060 w6c h103\"><div class=\"t m0 x98 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">266<span class=\"ls0\"> </span></div></td><td class=\"c x193 y1060 w1f h103\"><div class=\"t m0 xb h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">741<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1060 w13d h103\"><div class=\"t m0 x18 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">18,<span class=\"ls5\">178</span> </div></td><td class=\"c x195 y1060 we5 h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">979<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1060 w8 h103\"><div class=\"t m0 xee h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">62<span class=\"ls0\">,</span>320<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x18e y1061 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x18f y1061 w13b heb\"><div class=\"t m0 xb h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">206<span class=\"ls0\"> </span></div></td><td class=\"c x190 y1061 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1061 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1061 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1061 w1f heb\"><div class=\"t m0 x77 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">16<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1061 w13d heb\"><div class=\"t m0 x1 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,433 </div></td><td class=\"c x195 y1061 we5 heb\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">69<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1061 w8 heb\"><div class=\"t m0 xf6 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,724 </div></td></tr><tr><td class=\"c x18e y1062 w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Adjustments </div></td><td class=\"c x18f y1062 w13b h105\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1062 wa3 h105\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(189) </div></td><td class=\"c x191 y1062 w13c h105\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1062 w6c h105\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1062 w1f h105\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1062 w13d h105\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1062 we5 h105\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x18d y1062 w8 h105\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(189) </div></td></tr><tr><td class=\"c x18e y1063 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y1063 w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1063 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1063 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1063 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1063 w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1063 w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1063 we5 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(165) </div></td><td class=\"c x18d y1063 w8 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(165) </div></td></tr><tr><td class=\"c x18e y1064 w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 2023 </div></td><td class=\"c x18f y1064 w13b h105\"><div class=\"t m0 xa3 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">14,129 </div></td><td class=\"c x190 y1064 wa3 h105\"><div class=\"t m0 xe h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">26,958 </div></td><td class=\"c x191 y1064 w13c h105\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">1,086 </div></td><td class=\"c x192 y1064 w6c h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">266<span class=\"ls0\"> </span></div></td><td class=\"c x193 y1064 w1f h105\"><div class=\"t m0 xb h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">757<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1064 w13d h105\"><div class=\"t m0 x18 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">21,611 </div></td><td class=\"c x195 y1064 we5 h105\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">883<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1064 w8 h105\"><div class=\"t m0 xee h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">65,690 </div></td></tr><tr><td class=\"c x18e y1065 w13a h106\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Depreciation </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1066 w13a h109\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">22</span> </div></td><td class=\"c x18f y1066 w13b h109\"><div class=\"t m0 x92 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(5,<span class=\"ls5\">578</span><span class=\"ls5\">)</span> </div></td><td class=\"c x190 y1066 wa3 h109\"><div class=\"t m0 x1b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(6,018) </div></td><td class=\"c x191 y1066 w13c h109\"><div class=\"t m0 x91 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(344) </div></td><td class=\"c x192 y1066 w6c h109\"><div class=\"t m0 x1 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(266) </div></td><td class=\"c x193 y1066 w1f h109\"><div class=\"t m0 x68 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(<span class=\"ls5\">332</span>) </div></td><td class=\"c x194 y1066 w13d h109\"><div class=\"t m0 x7b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(14,504) </div></td><td class=\"c x195 y1066 we5 h109\"><div class=\"t m0 x30 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(<span class=\"ls5\">753</span>) </div></td><td class=\"c x18d y1066 w8 h109\"><div class=\"t m0 xc8 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(27,795) </div></td></tr><tr><td class=\"c x18e y1067 w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Charge for the year </div></td><td class=\"c x18f y1067 w13b h105\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(280) </div></td><td class=\"c x190 y1067 wa3 h105\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(841) </div></td><td class=\"c x191 y1067 w13c h105\"><div class=\"t m0 x91 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(110) </div></td><td class=\"c x192 y1067 w6c h105\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1067 w1f h105\"><div class=\"t m0 xa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(50) </div></td><td class=\"c x194 y1067 w13d h105\"><div class=\"t m0 xc6 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(2,571) </div></td><td class=\"c x195 y1067 we5 h105\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(116) </div></td><td class=\"c x18d y1067 w8 h105\"><div class=\"t m0 x13 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(3,968) </div></td></tr><tr><td class=\"c x18e y1068 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y1068 w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1068 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1068 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1068 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1068 w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1068 w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1068 we5 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">160<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1068 w8 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">160<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x18e y1069 w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 20<span class=\"ls5\">23</span> </div></td><td class=\"c x18f y1069 w13b h105\"><div class=\"t m0 x92 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(5,858) </div></td><td class=\"c x190 y1069 wa3 h105\"><div class=\"t m0 x1b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(6,859) </div></td><td class=\"c x191 y1069 w13c h105\"><div class=\"t m0 x91 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(454) </div></td><td class=\"c x192 y1069 w6c h105\"><div class=\"t m0 x1 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(266) </div></td><td class=\"c x193 y1069 w1f h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(382) </div></td><td class=\"c x194 y1069 w13d h105\"><div class=\"t m0 x7b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(17,075) </div></td><td class=\"c x195 y1069 we5 h105\"><div class=\"t m0 x30 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(709) </div></td><td class=\"c x18d y1069 w8 h105\"><div class=\"t m0 xc8 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(31,603) </div></td></tr><tr><td class=\"c x18e y106a w13a h106\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Net book amounts </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y106b w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls5\">2023</span> </div></td><td class=\"c x18f y106b w13b h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">8,271 </div></td><td class=\"c x190 y106b wa3 h105\"><div class=\"t m0 xe h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">20,099 </div></td><td class=\"c x191 y106b w13c h105\"><div class=\"t m0 x37 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">632<span class=\"ls0\"> </span></div></td><td class=\"c x192 y106b w6c h105\"><div class=\"t m0 x78 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y106b w1f h105\"><div class=\"t m0 xb h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">375<span class=\"ls0\"> </span></div></td><td class=\"c x194 y106b w13d h105\"><div class=\"t m0 x1 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">4,536 </div></td><td class=\"c x195 y106b we5 h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">174<span class=\"ls0\"> </span></div></td><td class=\"c x18d y106b w8 h105\"><div class=\"t m0 xee h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">34,087 </div></td></tr><tr><td class=\"c x18e y106c w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 2022 </div></td><td class=\"c x18f y106c w13b h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">8,345 </div></td><td class=\"c x190 y106c wa3 h105\"><div class=\"t m0 xe h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">21,129 </div></td><td class=\"c x191 y106c w13c h105\"><div class=\"t m0 x37 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">742<span class=\"ls0\"> </span></div></td><td class=\"c x192 y106c w6c h105\"><div class=\"t m0 x78 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y106c w1f h105\"><div class=\"t m0 xb h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">409<span class=\"ls0\"> </span></div></td><td class=\"c x194 y106c w13d h105\"><div class=\"t m0 x1 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">3,674 </div></td><td class=\"c x195 y106c we5 h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">226<span class=\"ls0\"> </span></div></td><td class=\"c x18d y106c w8 h105\"><div class=\"t m0 xee h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">34,525 </div></td></tr></table><div class=\"c w141 h92 gsc\"><div class=\"t m0 x14 h5 yd7e ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 yd7f ff2 fs3 fc0 sc0 ls0 ws0\">Group </div></div><div class=\"gsa\"><table class=\"s w1ea h14b\" id=\"_d8546092-758f-46f0-b6d1-80e7723d2d0f\"><tr><td></td><td class=\"c x196 y106e w1eb h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Energy<span class=\"_ _6b\"> </span></div></td><td class=\"c x197 y106e w1ec h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">IT Software <span class=\"ls53\">&amp;<span class=\"_ _6b\"> </span></span></div></td><td></td></tr><tr><td></td><td class=\"c x198 y106f w1ed h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Supply<span class=\"_ _6b\"> </span></div></td><td class=\"c x199 y106f w1ee h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Web<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x19a y1070 w1ef h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Contract<span class=\"_ _6b\"> </span></div></td><td class=\"c x19b y1070 w1f0 h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Developmen<span class=\"_ _0\"></span>t</div></td><td class=\"c x19c y1071 w100 h92\"><div class=\"t m0 x47 h9 y856 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 y851 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x19d y1072 wa3 h60\"><div class=\"t m0 x75 h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1d h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19e y1072 w143 h60\"><div class=\"t m0 x5f h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 xc6 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19c y1072 w100 h60\"><div class=\"t m0 x47 h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x15c y1073 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls11 ws0\">202<span class=\"ls0\">4</span><span class=\"ls0\"> </span></div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1074 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1075 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April <span class=\"ls1\">2023</span> </div></td><td class=\"c x19d y1075 wa3 h14\"><div class=\"t m0 xf h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1075 w143 h14\"><div class=\"t m0 x92 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">43,224 </div></td><td class=\"c x19c y1075 w100 h14\"><div class=\"t m0 x13 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">267,787 </div></td></tr><tr><td class=\"c x15c y1076 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x19d y1076 wa3 h13\"><div class=\"t m0 x77 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1076 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">11,614 </div></td><td class=\"c x19c y1076 w100 h13\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">11,614 </div></td></tr><tr><td class=\"c x15c y1077 w141 h12\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Impairment<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y1077 wa3 h12\"><div class=\"t m0 x77 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1077 w143 h12\"><div class=\"t m0 xc6 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(223) </div></td><td class=\"c x19c y1077 w100 h12\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(223) </div></td></tr><tr><td class=\"c x15c y1078 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Adjustments </div></td><td class=\"c x19d y1078 wa3 h14\"><div class=\"t m0 x77 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1078 w143 h14\"><div class=\"t m0 xa h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(40) </div></td><td class=\"c x19c y1078 w100 h14\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(40) </div></td></tr><tr><td class=\"c x15c y1079 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2024</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y1079 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1079 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">54,575 </div></td><td class=\"c x19c y1079 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">279,138 </div></td></tr><tr><td class=\"c x15c y107a w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls0 ws0\">Amortisation<span class=\"_ _2\"></span> </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y107b w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls2f ws0\">At <span class=\"ls0\">1 April <span class=\"ls1\">2023</span></span><span class=\"ls0\"> </span></div></td><td class=\"c x19d y107b wa3 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(104,795) </div></td><td class=\"c x19e y107b w143 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(20,501) </div></td><td class=\"c x19c y107b w100 h13\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(125,296) </div></td></tr><tr><td class=\"c x15c y107c w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Charge for the period<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y107c wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(11,228) </div></td><td class=\"c x19e y107c w143 h13\"><div class=\"t m0 x91 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(6,829) </div></td><td class=\"c x19c y107c w100 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(18,<span class=\"ls1\">057</span>) </div></td></tr><tr><td class=\"c x15c y107d w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2024</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y107d wa3 h14\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(116,023) </div></td><td class=\"c x19e y107d w143 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(27,330) </div></td><td class=\"c x19c y107d w100 h14\"><div class=\"t m0 x23 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(143,353) </div></td></tr><tr><td class=\"c x15c y107e w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 202<span class=\"_ _2\"></span>4 </div></td><td class=\"c x19d y107e wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">108,540 </div></td><td class=\"c x19e y107e w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">27,245 </div></td><td class=\"c x19c y107e w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">135,785 </div></td></tr></table></div><div class=\"c w141 h92 gse\"><div class=\"t m0 x14 h5 yd7e ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 yd87 ff2 fs3 fc0 sc0 ls0 ws0\">Group </div></div><div class=\"gsa\"><table class=\"s w1ea h14d\" id=\"_0adb04bb-babf-4933-b68f-05be6fc8e6b6\"><tr><td></td><td class=\"c x196 y1080 w1eb h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Energy<span class=\"_ _6b\"> </span></div></td><td class=\"c x197 y1080 w1ec h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">IT Software <span class=\"ls53\">&amp;<span class=\"_ _6b\"> </span></span></div></td><td></td></tr><tr><td></td><td class=\"c x198 y1081 w1ed h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Supply<span class=\"_ _6b\"> </span></div></td><td class=\"c x199 y1081 w1ee h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Web<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x19a y1082 w1ef h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Contract<span class=\"_ _6b\"> </span></div></td><td class=\"c x19b y1082 w1f0 h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Developmen<span class=\"_ _0\"></span>t</div></td><td class=\"c x19c y1083 w100 h92\"><div class=\"t m0 x47 h9 y856 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 y851 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x19d y1084 wa3 h18\"><div class=\"t m0 x1d h5 y476 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19e y1084 w143 h18\"><div class=\"t m0 xc6 h5 y476 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td></td></tr><tr><td></td><td></td><td></td><td class=\"c x19c y1084 w100 h18\"><div class=\"t m0 x47 h5 y207 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x15c y1085 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls11 ws0\">202<span class=\"ls0\">3</span><span class=\"ls0\"> </span></div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1086 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1087 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April <span class=\"ls1\">2022</span> </div></td><td class=\"c x19d y1087 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1087 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">35,744 </div></td><td class=\"c x19c y1087 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">260<span class=\"ls0\">,</span>307<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x15c y1088 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x19d y1088 wa3 h14\"><div class=\"t m0 x77 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1088 w143 h14\"><div class=\"t m0 x52 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">7,480 </div></td><td class=\"c x19c y1088 w100 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">7,480 </div></td></tr><tr><td class=\"c x15c y1089 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2023</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y1089 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1089 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">43,224 </div></td><td class=\"c x19c y1089 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">267,787 </div></td></tr><tr><td class=\"c x15c y108a w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls0 ws0\">Amortisation<span class=\"_ _2\"></span> </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y108b w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls2f ws0\">At <span class=\"ls0\">1 April <span class=\"ls1\">2022</span></span><span class=\"ls0\"> </span></div></td><td class=\"c x19d y108b wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\"></span><span class=\"ls1\">93</span>,<span class=\"ls1\">567</span><span class=\"ls1\">)</span> </div></td><td class=\"c x19e y108b w143 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(14,322) </div></td><td class=\"c x19c y108b w100 h13\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\"></span><span class=\"ls1\">107</span>,<span class=\"ls1\">889</span>) </div></td></tr><tr><td class=\"c x15c y108c w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Charge for the period<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y108c wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(11,228) </div></td><td class=\"c x19e y108c w143 h13\"><div class=\"t m0 x91 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(6,179) </div></td><td class=\"c x19c y108c w100 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(17,407) </div></td></tr><tr><td class=\"c x15c y108d w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2023</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y108d wa3 h14\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(104,795) </div></td><td class=\"c x19e y108d w143 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(20,501) </div></td><td class=\"c x19c y108d w100 h14\"><div class=\"t m0 x23 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(125,296) </div></td></tr><tr><td class=\"c x15c y108e w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 202<span class=\"_ _2\"></span>3 </div></td><td class=\"c x19d y108e wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">119,768 </div></td><td class=\"c x19e y108e w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">22,723 </div></td><td class=\"c x19c y108e w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">142,491 </div></td></tr><tr><td class=\"c x15c y108f w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 2022<span class=\"_ _2\"></span><span class=\"ff4\"> </span></div></td><td class=\"c x19d y108f wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">130,996 </div></td><td class=\"c x19e y108f w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,422 </div></td><td class=\"c x19c y108f w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">152,418 </div></td></tr></table></div>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfDepreciationAndAmortisationExpenseExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-404": {
   "value": "2.<span class=\"ls0\"> Operating p<span class=\"_ _2\"></span>rofit </span>Operating profit<span class=\"_ _2\"></span> is stated after chargi<span class=\"_ _2\"></span>ng/(crediti<span class=\"_ _2\"></span>ng):  2024<span class=\"ls0\"> </span><table class=\"s w1ce h141\" id=\"_bfff4569-8ae2-4746-bb68-4afa5f093ca1\"><tr><td></td><td></td><td class=\"c x168 y1009 w108 h41\"><div class=\"t m0 xf6 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x169 y100a w10d h7c\"><div class=\"t m0 xee h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x168 y100a w108 h7c\"><div class=\"t m0 xee h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y100b w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Depreciation and amo<span class=\"_ _2\"></span>rtisation<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100b w10d h41\"><div class=\"t m0 xc8 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">21,618<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100b w108 h41\"><div class=\"t m0 xc8 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,375 </div></td></tr><tr><td class=\"c x164 y100c w123 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Profit on disposal<span class=\"_ _2\"></span> of fixed assets<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100c w10d h7c\"><div class=\"t m0 xee h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\">129</span>) </div></td><td class=\"c x168 y100c w108 h7c\"><div class=\"t m0 xf6 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(85) </div></td></tr><tr><td class=\"c x164 y100d w123 h41\"><div class=\"t m0 x55 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">Auditor\u2019s<span class=\"ff4\"> remune<span class=\"_ _2\"></span>ration - audit of Company and<span class=\"_ _2\"></span> consolidated accoun<span class=\"_ _2\"></span>ts</span><span class=\"ff4\"> </span></div></td><td class=\"c x169 y100d w10d h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">694<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100d w108 h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">400<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y100e w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\"> <span class=\"_ _60\"> </span> <span class=\"_ _5e\"> </span>-<span class=\"_ _2\"></span> audit of subsidiarie<span class=\"_ _2\"></span>s of the Company<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100e w10d h41\"><div class=\"t m0 x95 h5 yb9e ff4 fs0 fc0 sc0 ls1 ws0\">32<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100e w108 h41\"><div class=\"t m0 x95 h5 yb9e ff4 fs0 fc0 sc0 ls1 ws0\">95<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y100f w123 hf9\"><div class=\"t m0 xfc h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- audit related as<span class=\"_ _2\"></span>surance services<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y100f w10d hf9\"><div class=\"t m0 x95 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">57<span class=\"ls0\"> </span></div></td><td class=\"c x168 y100f w108 hf9\"><div class=\"t m0 x95 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">35<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y1010 w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Inventories expensed<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y1010 w10d h41\"><div class=\"t m0 xc8 h5 yb9e ff4 fs0 fc0 sc0 ls0 ws0\">16,283 </div></td><td class=\"c x168 y1010 w108 h41\"><div class=\"t m0 xc8 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">15,296 </div></td></tr><tr><td class=\"c x164 y1011 w123 he5\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Trade receivables<span class=\"_ _2\"></span> and accrued income<span class=\"_ _2\"></span> impairm<span class=\"_ _2\"></span>ent loss </div></td><td class=\"c x169 y1011 w10d he5\"><div class=\"t m0 xc8 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">30,712  </div></td><td class=\"c x168 y1011 w108 he5\"><div class=\"t m0 xc8 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">28,675  </div></td></tr><tr><td class=\"c x164 y1012 w123 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Rental income<span class=\"_ _2\"></span> </div></td><td class=\"c x169 y1012 w10d h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls23 ws0\">(9<span class=\"ls1\">11</span><span class=\"ls1\"><span class=\"ls0\">) </span></span></div></td><td class=\"c x168 y1012 w108 h41\"><div class=\"t m0 xee h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(969) </div></td></tr></table>Total fees paid t<span class=\"_ _2\"></span>o the auditor KPMG LLP du<span class=\"_ _2\"></span>ring the year were \u00a378<span class=\"_ _2\"></span>3,000<span class=\"_ _2\"></span> (2023: \u00a3530,00<span class=\"_ _2\"></span>0), includin<span class=\"_ _2\"></span>g non-audit services <span class=\"_ _2\"></span>of \u00a357,000 (2023: <span class=\"_ _2\"></span>\u00a3<span class=\"ls1\">35</span>,000). Included wit<span class=\"_ _2\"></span>hin the audit fees du<span class=\"_ _2\"></span>ring the year were \u00a3<span class=\"ls1\">132</span>,000<span class=\"_ _2\"></span> billed in resp<span class=\"_ _2\"></span>ect of the March 2023 audi<span class=\"_ _2\"></span>t (2023: \u00a367,800 inclu<span class=\"_ _2\"></span>ded in respect of the March 20<span class=\"_ _2\"></span>22 audit).<span class=\"_ _2\"></span> 4. Personnel expen<span class=\"_ _2\"></span>ses <table class=\"s w1d0 h143\" id=\"_03fefdb7-32d1-4bf8-9732-c9511dc1af09\"><tr><td></td><td class=\"c x16b y1019 w129 h7c\"><div class=\"t m0 x1b h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x16c y1019 w12a h7c\"><div class=\"t m0 xe h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x16b y101a w129 h41\"><div class=\"t m0 xf6 h5 yba2 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4 fsb\"> </span></div></td><td class=\"c x16c y101a w12a h41\"><div class=\"t m0 x2e h5 yba2 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4 fsb\"> </span></div></td></tr><tr><td class=\"c x132 y101b w1d1 h144\"><div class=\"t m0 x12a h5 yfd7 ff4 fs0 fc0 sc0 ls0 ws0\">The total charge in th<span class=\"_ _2\"></span>e Statement of Compr<span class=\"_ _2\"></span>ehensive Income<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td class=\"c x132 y101c w1d2 h144\"><div class=\"t m0 x12a h5 yfd7 ff4 fs0 fc0 sc0 ls0 ws0\">comprised the follo<span class=\"_ _2\"></span>wing:<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td class=\"c x15c y101d w128 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Wages and salarie<span class=\"_ _2\"></span>s </div></td><td class=\"c x16b y101d w129 h41\"><div class=\"t m0 x11 h5 yb9e ff4 fs0 fc0 sc0 ls0 ws0\">106,106 </div></td><td class=\"c x16c y101d w12a h41\"><div class=\"t m0 x10 h5 yb9e ff4 fs0 fc0 sc0 ls0 ws0\">80,495 </div></td></tr><tr><td class=\"c x15c y101e w128 h7c\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Social security <span class=\"_ _2\"></span>costs </div></td><td class=\"c x16b y101e w129 h7c\"><div class=\"t m0 xf h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">9,729 </div></td><td class=\"c x16c y101e w12a h7c\"><div class=\"t m0 x30 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">9,853 </div></td></tr><tr><td class=\"c x15c y101f w128 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Pension contribu<span class=\"_ _2\"></span>tions </div></td><td class=\"c x16b y101f w129 h41\"><div class=\"t m0 xf h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">3,563 </div></td><td class=\"c x16c y101f w12a h41\"><div class=\"t m0 x30 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">2,454 </div></td></tr><tr><td></td><td class=\"c x16b y1020 w129 h7c\"><div class=\"t m0 x11 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">119,398 </div></td><td class=\"c x16c y1020 w12a h7c\"><div class=\"t m0 x10 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">92,802 </div></td></tr><tr><td class=\"c x15c y1021 w128 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive <span class=\"_ _2\"></span>scheme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x16b y1021 w129 h41\"><div class=\"t m0 x12 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">5,160 </div></td><td class=\"c x16c y1021 w12a h41\"><div class=\"t m0 x30 h5 yba2 ff4 fs0 fc0 sc0 ls0 ws0\">2,849 </div></td></tr><tr><td></td><td class=\"c x16b y1022 w129 h41\"><div class=\"t m0 x11 h5 yb9e ff4 fs0 fc0 sc0 ls0 ws0\">124,558 </div></td><td class=\"c x16c y1022 w12a h41\"><div class=\"t m0 x10 h5 yb9e ff4 fs0 fc0 sc0 ls0 ws0\">95,651<span class=\"fsb\"> </span></div></td></tr></table>Average number emplo<span class=\"_ _2\"></span>yed by the Gr<span class=\"_ _2\"></span>oup during the year (excluding dir<span class=\"_ _2\"></span>ectors):<span class=\"ffb\"> </span>2024<span class=\"ls0\"> </span><table class=\"s w1d3 h145\" id=\"_9c3e9355-0520-48d7-92fe-c5ec8fc7b7b5\"><tr><td></td><td></td><td class=\"c x16c y1023 w12a h7b\"><div class=\"t m0 xe h9 y48d ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x15c y1024 w128 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Employees </div></td><td class=\"c x16b y1024 w129 h41\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">2,493<span class=\"ls0\"> </span></div></td><td class=\"c x16c y1024 w12a h41\"><div class=\"t m0 x30 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">2,078 </div></td></tr></table>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfExpensesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-344": {
   "value": "3. Financial expenses An analysis of financial expenses included in the Statement of Comprehensive Income is set out below. 2024 2023 \u00a3\u2019000 \u00a3\u2019000 Interest costs on bank loans and overdrafts 9,229 5,032 Interest costs on lease liabilities 26 17 Other financial expenses - 2 Total financial expenses 9,255 5,051 ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfFinanceCostExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-378": {
   "value": "3. Financial expenses An analysis of financial expenses included in the Statement of Comprehensive Income is set out below. 2024 2023 \u00a3\u2019000 \u00a3\u2019000 Interest costs on bank loans and overdrafts 9,229 5,032 Interest costs on lease liabilities 26 17 Other financial expenses - 2 Total financial expenses 9,255 5,051 ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfInterestExpenseExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-396": {
   "value": "3.<span class=\"ls0\"> Financial exp<span class=\"_ _2\"></span>enses </span>An analysis of fin<span class=\"_ _2\"></span>ancial expenses i<span class=\"_ _2\"></span>ncluded in th<span class=\"_ _2\"></span>e Statement of Compre<span class=\"_ _2\"></span>hensive Income is set o<span class=\"_ _2\"></span>ut below. <table class=\"s w1cf h142\" id=\"_8fea9724-4cfd-41e6-9fd3-3a05f5400075\"><tr><td></td><td class=\"c x166 y1013 w10a h41\"><div class=\"t m0 x2c h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x16a y1013 w10d h41\"><div class=\"t m0 xf6 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x166 y1014 w10a h7d\"><div class=\"t m0 xc8 h5 y4bb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x16a y1014 w10d h7d\"><div class=\"t m0 xee h5 y4bb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y1015 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Interest costs on ban<span class=\"_ _2\"></span>k loans and overdrafts<span class=\"_ _2\"></span> </div></td><td class=\"c x166 y1015 w10a h41\"><div class=\"t m0 x11 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">9,229 </div></td><td class=\"c x16a y1015 w10d h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">5,032 </div></td></tr><tr><td class=\"c x164 y1016 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Interest costs on lea<span class=\"_ _2\"></span>se liabili<span class=\"_ _2\"></span>ties </div></td><td class=\"c x166 y1016 w10a h41\"><div class=\"t m0 x2e h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">26<span class=\"ls0\"> </span></div></td><td class=\"c x16a y1016 w10d h41\"><div class=\"t m0 x95 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">17<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y1017 w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Other financial <span class=\"_ _2\"></span>expenses </div></td><td class=\"c x166 y1017 w10a h7c\"><div class=\"t m0 x91 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x16a y1017 w10d h7c\"><div class=\"t m0 x7b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">2 </div></td></tr><tr><td class=\"c x164 y1018 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Total financial <span class=\"_ _2\"></span>expenses </div></td><td class=\"c x166 y1018 w10a h41\"><div class=\"t m0 x11 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">9,255 </div></td><td class=\"c x16a y1018 w10d h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">5,051 </div></td></tr></table>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfFinanceIncomeExpenseExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-405": {
   "value": "3.<span class=\"ls0\"> Financial exp<span class=\"_ _2\"></span>enses </span>An analysis of fin<span class=\"_ _2\"></span>ancial expenses i<span class=\"_ _2\"></span>ncluded in th<span class=\"_ _2\"></span>e Statement of Compre<span class=\"_ _2\"></span>hensive Income is set o<span class=\"_ _2\"></span>ut below. <table class=\"s w1cf h142\" id=\"_8fea9724-4cfd-41e6-9fd3-3a05f5400075\"><tr><td></td><td class=\"c x166 y1013 w10a h41\"><div class=\"t m0 x2c h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x16a y1013 w10d h41\"><div class=\"t m0 xf6 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x166 y1014 w10a h7d\"><div class=\"t m0 xc8 h5 y4bb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x16a y1014 w10d h7d\"><div class=\"t m0 xee h5 y4bb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y1015 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Interest costs on ban<span class=\"_ _2\"></span>k loans and overdrafts<span class=\"_ _2\"></span> </div></td><td class=\"c x166 y1015 w10a h41\"><div class=\"t m0 x11 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">9,229 </div></td><td class=\"c x16a y1015 w10d h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">5,032 </div></td></tr><tr><td class=\"c x164 y1016 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Interest costs on lea<span class=\"_ _2\"></span>se liabili<span class=\"_ _2\"></span>ties </div></td><td class=\"c x166 y1016 w10a h41\"><div class=\"t m0 x2e h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">26<span class=\"ls0\"> </span></div></td><td class=\"c x16a y1016 w10d h41\"><div class=\"t m0 x95 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">17<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y1017 w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Other financial <span class=\"_ _2\"></span>expenses </div></td><td class=\"c x166 y1017 w10a h7c\"><div class=\"t m0 x91 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x16a y1017 w10d h7c\"><div class=\"t m0 x7b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">2 </div></td></tr><tr><td class=\"c x164 y1018 w119 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Total financial <span class=\"_ _2\"></span>expenses </div></td><td class=\"c x166 y1018 w10a h41\"><div class=\"t m0 x11 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">9,255 </div></td><td class=\"c x16a y1018 w10d h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">5,051 </div></td></tr></table>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfInterestIncomeExpenseExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-347": {
   "value": "4. Personnel expenses 2024 2023 \u00a3\u2019000 \u00a3\u2019000 The total charge in the Statement of Comprehensive Income comprised the following: Wages and salaries 106,106 80,495 Social security costs 9,729 9,853 Pension contributions 3,563 2,454 119,398 92,802 Share incentive scheme charges 5,160 2,849 124,558 95,651 Average number employed by the Group during the year (excluding directors): 2024 2023 Employees 2,493 2,078 ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfInformationAboutEmployeesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-346": {
   "value": "5. Taxation  (i)  Recognised in the Income Statement         2024 2023 \u00a3\u2019000 \u00a3\u2019000 Current tax charge Current year \u2013 UK tax 29,320 17,566 Current year \u2013 Foreign tax 40 12 Adjustments in respect of prior years (114) (108) 29,246 17,470 Deferred tax charge Decelerated capital allowances (85) 371 Other timing differences 273 (746) Effect of tax rate change on opening balance - (118) Adjustment in respect of prior years 6 316 194 (177) Total tax charge 29,440 17,293 (ii) Reconciliation of total tax charge       2024 2023 \u00a3\u2019000 \u00a3\u2019000 Profit before tax 100,477 85,454 Corporation tax using the UK corporation tax rate of 25% (2023: 25,119 16,236 19%) Expenses not deductible for taxation purposes 4,254 1,782 Foreign tax (30) Assets ineligible for capital allowances 276 16 Adjustment in respect of share options  (99) (1,035) Adjustments in respect of prior years - current tax (114) (108)                - deferred tax 6 316 Remeasurement of deferred tax for changes in rates - (118) Deferred tax not recognised - 201 Other deferred tax adjustments 28 3 - Total tax charge 29,440 17,293 The UK corporation tax rate during the period from 1 April 2023 was 25% (2023: 19%). The deferred tax balance at 31 March 2024 has been calculated at 25% (2023: 25%).   Amendments to IAS 12 Income Taxes\u2014 International Tax Reform\u2014Pillar Two Model Rules The company has adopted the amendments to IAS 12 for the first time in the current year. The IASB amends the scope of IAS 12 to clarify that the Standard applies to income taxes arising from tax law enacted or substantively enacted to implement the Pillar Two model rules published by the OECD.  The amendments introduce a temporary exception to the accounting requirements for deferred taxes in IAS 12, so that an entity would neither recognise nor disclose information about deferred tax assets and liabilities related to Pillar Two income taxes. Factors affecting total tax charge for the current period The company has applied the temporary exception issued by the IASB in May 2023 from the accounting requirements for deferred taxes in IAS 12. Accordingly, the company neither recognises nor discloses information about deferred tax assets and liabilities related to Pillar Two income taxes.  The group has carried out an assessment of its exposure to Pillar Two income taxes. Based on the Safe Harbour review, the group expects to rely on the Safe Harbour exemptions for all jurisdictions except Gibraltar where the top up tax exposures are expected to be immaterial.  The group is continuing to assess the impact of the Pillar Two income taxes legislation on its future financial performance. 10. Deferred tax The deferred tax liability recognised in the financial statements is as follows:   Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Tax effect of temporary differences: Accelerated capital allowances (2,931) (3,021) - - Other short term temporary differences 27 145 - - Transitional tax adjustments relating to IFRS 9 43 65 - - Share based payments 1,762 1,917 - - Transfers from acquisitions (37) (37) - - Transfers to liabilities classified as held for sale 30 30 - - (1,106) (901) - - Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 At 1 April (901) (1,078) - - Transfers to liabilities classified as held for sale - - - - Charged to the Statement of Comprehensive Income (194) 177 - - Taken to equity (11) - - - Other differences - - - - At 31 March (1,106) (901) - - ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfIncomeTaxExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-380": {
   "value": "5. Taxation (i)  Recognised in the Income Statement         2024 2023 \u00a3\u2019000 \u00a3\u2019000 Current tax charge Current year \u2013 UK tax 29,320 17,566 Current year \u2013 Foreign tax 40 12 Adjustments in respect of prior years (114) (108) 29,246 17,470 Deferred tax charge Decelerated capital allowances (85) 371 Other timing differences 273 (746) Effect of tax rate change on opening balance - (118) Adjustment in respect of prior years 6 316 194 (177) Total tax charge 29,440 17,293 (ii) Reconciliation of total tax charge       2024 2023 \u00a3\u2019000 \u00a3\u2019000 Profit before tax 100,477 85,454 Corporation tax using the UK corporation tax rate of 25% (2023: 25,119 16,236 19%) Expenses not deductible for taxation purposes 4,254 1,782 Foreign tax (30) Assets ineligible for capital allowances 276 16 Adjustment in respect of share options  (99) (1,035) Adjustments in respect of prior years - current tax (114) (108)                - deferred tax 6 316 Remeasurement of deferred tax for changes in rates - (118) Deferred tax not recognised - 201 Other deferred tax adjustments 28 3 - Total tax charge 29,440 17,293 The UK corporation tax rate during the period from 1 April 2023 was 25% (2023: 19%). The deferred tax balance at 31 March 2024 has been calculated at 25% (2023: 25%).   Amendments to IAS 12 Income Taxes\u2014 International Tax Reform\u2014Pillar Two Model Rules The company has adopted the amendments to IAS 12 for the first time in the current year. The IASB amends the scope of IAS 12 to clarify that the Standard applies to income taxes arising from tax law enacted or substantively enacted to implement the Pillar Two model rules published by the OECD.  The amendments introduce a temporary exception to the accounting requirements for deferred taxes in IAS 12, so that an entity would neither recognise nor disclose information about deferred tax assets and liabilities related to Pillar Two income taxes. Factors affecting total tax charge for the current period The company has applied the temporary exception issued by the IASB in May 2023 from the accounting requirements for deferred taxes in IAS 12. Accordingly, the company neither recognises nor discloses information about deferred tax assets and liabilities related to Pillar Two income taxes.  The group has carried out an assessment of its exposure to Pillar Two income taxes. Based on the Safe Harbour review, the group expects to rely on the Safe Harbour exemptions for all jurisdictions except Gibraltar where the top up tax exposures are expected to be immaterial.  The group is continuing to assess the impact of the Pillar Two income taxes legislation on its future financial performance.  10. Deferred tax The deferred tax liability recognised in the financial statements is as follows:   Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Tax effect of temporary differences: Accelerated capital allowances (2,931) (3,021) - - Other short term temporary differences 27 145 - - Transitional tax adjustments relating to IFRS 9 43 65 - - Share based payments 1,762 1,917 - - Transfers from acquisitions (37) (37) - - Transfers to liabilities classified as held for sale 30 30 - - (1,106) (901) - - Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 At 1 April (901) (1,078) - - Transfers to liabilities classified as held for sale - - - - Charged to the Statement of Comprehensive Income (194) 177 - - Taken to equity (11) - - - Other differences - - - - At 31 March (1,106) (901) - - ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfDeferredTaxesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-348": {
   "value": "6.<span class=\"ls0\"> Property, pl<span class=\"_ _2\"></span>ant and equipment<span class=\"_ _2\"></span>  </span><table class=\"s w1d8 h148\" id=\"_ca3a124e-9f6b-44d3-94d4-a4acf62a353c\"><tr><td></td><td></td><td></td><td></td><td></td><td></td><td class=\"c x17a y1044 w1d9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Fixtures,<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td></td><td class=\"c x17b y1045 w1da h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17c y1045 w1db h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17d y1045 w1dc h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td class=\"c x17e y1045 w1dd h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">fittings &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td class=\"c x17f y1046 w1de h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Investment<span class=\"_ _6b\"> </span></div></td><td class=\"c x180 y1046 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x181 y1046 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x182 y1046 w1e0 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x183 y1046 w1e1 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Plant &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x184 y1046 w1e2 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">office<span class=\"_ _6b\"> </span></div></td><td class=\"c x185 y1046 w1e3 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Motor<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x186 y1047 w1e4 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">property<span class=\"_ _6b\"> </span></div></td><td class=\"c x187 y1047 w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x188 y1047 w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x189 y1047 w1e6 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">improvements<span class=\"_ _6b\"> </span></div></td><td class=\"c x18a y1047 w1e7 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">machinery<span class=\"_ _6b\"> </span></div></td><td class=\"c x18b y1047 w1e8 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">equipment<span class=\"_ _6b\"> </span></div></td><td class=\"c x18c y1047 w1e9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">vehicles<span class=\"_ _6b\"> </span></div></td><td class=\"c x18d y1048 w8 h102\"><div class=\"t m0 x30 h1b y24a ff2 fs4 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td class=\"c x18e y1049 w13a hb6\"><div class=\"t m0 x14 h1b yd4a ff2 fs4 fc0 sc0 ls0 ws0\">Group </div></td><td class=\"c x18f y1049 w13b hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x190 y1049 wa3 hb6\"><div class=\"t m0 x75 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x7b h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x191 y1049 w13c hb6\"><div class=\"t m0 x32 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x192 y1049 w6c hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x193 y1049 w1f hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x194 y1049 w13d hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x195 y1049 we5 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x18d y1049 w8 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x18e y104a w13a h103\"><div class=\"t m0 x14 h1b y929 ff2 fs4 fc0 sc0 ls1e ws0\">2024<span class=\"ls0\"> </span></div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y104b w13a h104\"><div class=\"t m0 x14 h1b yd4c ff2 fs4 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y104c w13a h103\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">23</span> </div></td><td class=\"c x18f y104c w13b h103\"><div class=\"t m0 xa3 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">14,129 </div></td><td class=\"c x190 y104c wa3 h103\"><div class=\"t m0 xe h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">26,958 </div></td><td class=\"c x191 y104c w13c h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">1,086 </div></td><td class=\"c x192 y104c w6c h103\"><div class=\"t m0 x98 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">266<span class=\"ls0\"> </span></div></td><td class=\"c x193 y104c w1f h103\"><div class=\"t m0 xb h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">757<span class=\"ls0\"> </span></div></td><td class=\"c x194 y104c w13d h103\"><div class=\"t m0 x18 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">21,611 </div></td><td class=\"c x195 y104c we5 h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">883<span class=\"ls0\"> </span></div></td><td class=\"c x18d y104c w8 h103\"><div class=\"t m0 xee h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">65,690 </div></td></tr><tr><td class=\"c x18e y104d w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x18f y104d w13b h105\"><div class=\"t m0 x77 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">12<span class=\"ls0\"> </span></div></td><td class=\"c x190 y104d wa3 h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y104d w13c h105\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,414 </div></td><td class=\"c x192 y104d w6c h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">365<span class=\"ls0\"> </span></div></td><td class=\"c x193 y104d w1f h105\"><div class=\"t m0 x77 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">43<span class=\"ls0\"> </span></div></td><td class=\"c x194 y104d w13d h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">374<span class=\"ls0\"> </span></div></td><td class=\"c x195 y104d we5 h105\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">88<span class=\"ls0\"> </span></div></td><td class=\"c x18d y104d w8 h105\"><div class=\"t m0 xf6 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">4,296 </div></td></tr><tr><td class=\"c x18e y104e w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y104e w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y104e wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y104e w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y104e w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y104e w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y104e w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y104e we5 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(236) </div></td><td class=\"c x18d y104e w8 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(236) </div></td></tr><tr><td class=\"c x18e y104f w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 2024 </div></td><td class=\"c x18f y104f w13b h105\"><div class=\"t m0 xa3 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">14,141 </div></td><td class=\"c x190 y104f wa3 h105\"><div class=\"t m0 xe h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">26,958 </div></td><td class=\"c x191 y104f w13c h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">4,500 </div></td><td class=\"c x192 y104f w6c h105\"><div class=\"t m0 x98 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">631<span class=\"ls0\"> </span></div></td><td class=\"c x193 y104f w1f h105\"><div class=\"t m0 xb h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">800<span class=\"ls0\"> </span></div></td><td class=\"c x194 y104f w13d h105\"><div class=\"t m0 x18 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">21,985 </div></td><td class=\"c x195 y104f we5 h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">735<span class=\"ls0\"> </span></div></td><td class=\"c x18d y104f w8 h105\"><div class=\"t m0 xee h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">69,750 </div></td></tr><tr><td class=\"c x18e y1050 w13a h106\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Depreciation </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1051 w13a h103\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">23</span> </div></td><td class=\"c x18f y1051 w13b h103\"><div class=\"t m0 x92 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(5,858) </div></td><td class=\"c x190 y1051 wa3 h103\"><div class=\"t m0 x1b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(6,859) </div></td><td class=\"c x191 y1051 w13c h103\"><div class=\"t m0 x91 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(454) </div></td><td class=\"c x192 y1051 w6c h103\"><div class=\"t m0 x1 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(266) </div></td><td class=\"c x193 y1051 w1f h103\"><div class=\"t m0 x68 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(382) </div></td><td class=\"c x194 y1051 w13d h103\"><div class=\"t m0 x7b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(17,075) </div></td><td class=\"c x195 y1051 we5 h103\"><div class=\"t m0 x30 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(709) </div></td><td class=\"c x18d y1051 w8 h103\"><div class=\"t m0 xc8 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(31,603) </div></td></tr><tr><td class=\"c x18e y1052 w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">Charge for the year </div></td><td class=\"c x18f y1052 w13b h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(234) </div></td><td class=\"c x190 y1052 wa3 h105\"><div class=\"t m0 x7b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(846) </div></td><td class=\"c x191 y1052 w13c h105\"><div class=\"t m0 x91 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(260) </div></td><td class=\"c x192 y1052 w6c h105\"><div class=\"t m0 x32 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(14) </div></td><td class=\"c x193 y1052 w1f h105\"><div class=\"t m0 xa h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(53) </div></td><td class=\"c x194 y1052 w13d h105\"><div class=\"t m0 xc6 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(2,061) </div></td><td class=\"c x195 y1052 we5 h105\"><div class=\"t m0 x1b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(93) </div></td><td class=\"c x18d y1052 w8 h105\"><div class=\"t m0 x13 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(3,561) </div></td></tr><tr><td class=\"c x18e y1053 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y1053 w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1053 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1053 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1053 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1053 w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1053 w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1053 we5 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">236<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1053 w8 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">236<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x18e y1054 w13a hec\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 20<span class=\"ls5\">24</span> </div></td><td class=\"c x18f y1054 w13b hec\"><div class=\"t m0 x92 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(6,092) </div></td><td class=\"c x190 y1054 wa3 hec\"><div class=\"t m0 x1b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(7,705) </div></td><td class=\"c x191 y1054 w13c hec\"><div class=\"t m0 x91 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(714) </div></td><td class=\"c x192 y1054 w6c hec\"><div class=\"t m0 x1 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(280) </div></td><td class=\"c x193 y1054 w1f hec\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(435) </div></td><td class=\"c x194 y1054 w13d hec\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(19,136) </div></td><td class=\"c x195 y1054 we5 hec\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(566) </div></td><td class=\"c x18d y1054 w8 hec\"><div class=\"t m0 xc8 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(34,928) </div></td></tr><tr><td class=\"c x18e y1055 w13a h103\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Net book amounts </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1056 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls5\">2024</span> </div></td><td class=\"c x18f y1056 w13b heb\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">8,049 </div></td><td class=\"c x190 y1056 wa3 heb\"><div class=\"t m0 xe h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">19,253 </div></td><td class=\"c x191 y1056 w13c heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,786 </div></td><td class=\"c x192 y1056 w6c heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">351<span class=\"ls0\"> </span></div></td><td class=\"c x193 y1056 w1f heb\"><div class=\"t m0 xb h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">365<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1056 w13d heb\"><div class=\"t m0 x1 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">2,849 </div></td><td class=\"c x195 y1056 we5 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">169<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1056 w8 heb\"><div class=\"t m0 xee h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">34,822 </div></td></tr></table>The <span class=\"_ _25\"></span>balances <span class=\"_ _19\"></span>in<span class=\"_ _2\"></span> <span class=\"_ _19\"></span>leasehold <span class=\"_ _25\"></span>land <span class=\"_ _25\"></span>&amp; <span class=\"_ _19\"></span>buil<span class=\"_ _2\"></span>dings <span class=\"_ _19\"></span>comprise <span class=\"_ _25\"></span>right <span class=\"_ _25\"></span>of <span class=\"_ _19\"></span>use <span class=\"_ _25\"></span>assets <span class=\"_ _25\"></span>with <span class=\"_ _19\"></span>a <span class=\"_ _25\"></span>net <span class=\"_ _25\"></span>book <span class=\"_ _25\"></span>value <span class=\"_ _19\"></span>o<span class=\"_ _2\"></span>f <span class=\"_ _19\"></span>\u00a3<span class=\"_ _19\"></span>3.8m <span class=\"_ _25\"></span>(2023: <span class=\"_ _25\"></span>\u00a30.6<span class=\"ls52\">m)</span> <span class=\"_ _19\"></span>an<span class=\"_ _2\"></span>d <span class=\"_ _19\"></span>non-cash <span class=\"_ _25\"></span>lease additions of \u00a33.4m relate to new Farrin<span class=\"_ _2\"></span>gdon and Selkirk off<span class=\"_ _0\"></span>ices. The Company n<span class=\"_ _2\"></span>o longer holds any property, plant and equipment following the Group reorganisation in April 2017. <div class=\"gsa\"><table class=\"s w1d8 h14a\" id=\"_29b11401-c9a8-43bf-b121-b0541311a758\"><tr><td></td><td></td><td></td><td></td><td></td><td></td><td class=\"c x17a y1057 w1d9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Fixtures,<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td></td><td class=\"c x17b y1058 w1da h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17c y1058 w1db h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x17d y1058 w1dc h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Freehold &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td class=\"c x17e y1058 w1dd h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">fittings &amp;<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td></td><td class=\"c x17f y1059 w1de h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Investment<span class=\"_ _6b\"> </span></div></td><td class=\"c x180 y1059 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x181 y1059 w1df h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">land &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x182 y1059 w1e0 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">leasehold<span class=\"_ _6b\"> </span></div></td><td class=\"c x183 y1059 w1e1 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Plant &amp;<span class=\"_ _6b\"> </span></div></td><td class=\"c x184 y1059 w1e2 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">office<span class=\"_ _6b\"> </span></div></td><td class=\"c x185 y1059 w1e3 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">Motor<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x186 y105a w1e4 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">property<span class=\"_ _6b\"> </span></div></td><td class=\"c x187 y105a w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x188 y105a w1e5 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">buildings<span class=\"_ _6b\"> </span></div></td><td class=\"c x189 y105a w1e6 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">improvements<span class=\"_ _6b\"> </span></div></td><td class=\"c x18a y105a w1e7 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">machinery<span class=\"_ _6b\"> </span></div></td><td class=\"c x18b y105a w1e8 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">equipment<span class=\"_ _6b\"> </span></div></td><td class=\"c x18c y105a w1e9 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls0 ws0\">vehicles<span class=\"_ _6b\"> </span></div></td><td class=\"c x18d y105b w8 h102\"><div class=\"t m0 x30 h1b y24a ff2 fs4 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x18f y105c w13b hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x190 y105c wa3 hb6\"><div class=\"t m0 x75 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x7b h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x191 y105c w13c hb6\"><div class=\"t m0 x32 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x192 y105c w6c hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x193 y105c w1f hb6\"><div class=\"t m0 x8 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x68 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x194 y105c w13d hb6\"><div class=\"t m0 x10b h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x195 y105c we5 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x18d y105c w8 hb6\"><div class=\"t m0 x36 h1b y91a ff4 fs4 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x30 h1b y24a ff5 fs4 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x18e y105d w13f hb6\"><div class=\"t m0 x14 h1b y91a ff2 fs4 fc0 sc0 ls0 ws0\">Group </div><div class=\"t m0 x14 h1b y24a ff4 fs4 fc0 sc0 ls0 ws0\"> </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y105e w13a h104\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls1e ws0\">2023<span class=\"ls0\"> </span></div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y105f w13a h103\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1060 w13a h103\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">22</span> </div></td><td class=\"c x18f y1060 w13b h103\"><div class=\"t m0 xa3 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">13<span class=\"ls0\">,</span>923<span class=\"ls0\"> </span></div></td><td class=\"c x190 y1060 wa3 h103\"><div class=\"t m0 xe h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">27,147<span class=\"ls0\"> </span></div></td><td class=\"c x191 y1060 w13c h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">1,086 </div></td><td class=\"c x192 y1060 w6c h103\"><div class=\"t m0 x98 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">266<span class=\"ls0\"> </span></div></td><td class=\"c x193 y1060 w1f h103\"><div class=\"t m0 xb h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">741<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1060 w13d h103\"><div class=\"t m0 x18 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">18,<span class=\"ls5\">178</span> </div></td><td class=\"c x195 y1060 we5 h103\"><div class=\"t m0 x95 h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">979<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1060 w8 h103\"><div class=\"t m0 xee h1b y439 ff4 fs4 fc0 sc0 ls5 ws0\">62<span class=\"ls0\">,</span>320<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x18e y1061 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x18f y1061 w13b heb\"><div class=\"t m0 xb h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">206<span class=\"ls0\"> </span></div></td><td class=\"c x190 y1061 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1061 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1061 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1061 w1f heb\"><div class=\"t m0 x77 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">16<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1061 w13d heb\"><div class=\"t m0 x1 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,433 </div></td><td class=\"c x195 y1061 we5 heb\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">69<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1061 w8 heb\"><div class=\"t m0 xf6 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">3,724 </div></td></tr><tr><td class=\"c x18e y1062 w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Adjustments </div></td><td class=\"c x18f y1062 w13b h105\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1062 wa3 h105\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(189) </div></td><td class=\"c x191 y1062 w13c h105\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1062 w6c h105\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1062 w1f h105\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1062 w13d h105\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1062 we5 h105\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x18d y1062 w8 h105\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(189) </div></td></tr><tr><td class=\"c x18e y1063 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y1063 w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1063 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1063 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1063 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1063 w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1063 w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1063 we5 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(165) </div></td><td class=\"c x18d y1063 w8 heb\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(165) </div></td></tr><tr><td class=\"c x18e y1064 w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 2023 </div></td><td class=\"c x18f y1064 w13b h105\"><div class=\"t m0 xa3 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">14,129 </div></td><td class=\"c x190 y1064 wa3 h105\"><div class=\"t m0 xe h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">26,958 </div></td><td class=\"c x191 y1064 w13c h105\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">1,086 </div></td><td class=\"c x192 y1064 w6c h105\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">266<span class=\"ls0\"> </span></div></td><td class=\"c x193 y1064 w1f h105\"><div class=\"t m0 xb h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">757<span class=\"ls0\"> </span></div></td><td class=\"c x194 y1064 w13d h105\"><div class=\"t m0 x18 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">21,611 </div></td><td class=\"c x195 y1064 we5 h105\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">883<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1064 w8 h105\"><div class=\"t m0 xee h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">65,690 </div></td></tr><tr><td class=\"c x18e y1065 w13a h106\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Depreciation </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y1066 w13a h109\"><div class=\"t m0 x14 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">At 1 April 20<span class=\"ls5\">22</span> </div></td><td class=\"c x18f y1066 w13b h109\"><div class=\"t m0 x92 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(5,<span class=\"ls5\">578</span><span class=\"ls5\">)</span> </div></td><td class=\"c x190 y1066 wa3 h109\"><div class=\"t m0 x1b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(6,018) </div></td><td class=\"c x191 y1066 w13c h109\"><div class=\"t m0 x91 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(344) </div></td><td class=\"c x192 y1066 w6c h109\"><div class=\"t m0 x1 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(266) </div></td><td class=\"c x193 y1066 w1f h109\"><div class=\"t m0 x68 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(<span class=\"ls5\">332</span>) </div></td><td class=\"c x194 y1066 w13d h109\"><div class=\"t m0 x7b h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(14,504) </div></td><td class=\"c x195 y1066 we5 h109\"><div class=\"t m0 x30 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(<span class=\"ls5\">753</span>) </div></td><td class=\"c x18d y1066 w8 h109\"><div class=\"t m0 xc8 h1b y439 ff4 fs4 fc0 sc0 ls0 ws0\">(27,795) </div></td></tr><tr><td class=\"c x18e y1067 w13a h105\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Charge for the year </div></td><td class=\"c x18f y1067 w13b h105\"><div class=\"t m0 x68 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(280) </div></td><td class=\"c x190 y1067 wa3 h105\"><div class=\"t m0 x7b h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(841) </div></td><td class=\"c x191 y1067 w13c h105\"><div class=\"t m0 x91 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(110) </div></td><td class=\"c x192 y1067 w6c h105\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1067 w1f h105\"><div class=\"t m0 xa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(50) </div></td><td class=\"c x194 y1067 w13d h105\"><div class=\"t m0 xc6 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(2,571) </div></td><td class=\"c x195 y1067 we5 h105\"><div class=\"t m0 x30 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(116) </div></td><td class=\"c x18d y1067 w8 h105\"><div class=\"t m0 x13 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">(3,968) </div></td></tr><tr><td class=\"c x18e y1068 w13a heb\"><div class=\"t m0 x14 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">Disposals </div></td><td class=\"c x18f y1068 w13b heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x190 y1068 wa3 heb\"><div class=\"t m0 x98 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x191 y1068 w13c heb\"><div class=\"t m0 x73 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x192 y1068 w6c heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y1068 w1f heb\"><div class=\"t m0 xaa h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x194 y1068 w13d heb\"><div class=\"t m0 x78 h1b yb74 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x195 y1068 we5 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">160<span class=\"ls0\"> </span></div></td><td class=\"c x18d y1068 w8 heb\"><div class=\"t m0 x95 h1b yb74 ff4 fs4 fc0 sc0 ls5 ws0\">160<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x18e y1069 w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 20<span class=\"ls5\">23</span> </div></td><td class=\"c x18f y1069 w13b h105\"><div class=\"t m0 x92 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(5,858) </div></td><td class=\"c x190 y1069 wa3 h105\"><div class=\"t m0 x1b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(6,859) </div></td><td class=\"c x191 y1069 w13c h105\"><div class=\"t m0 x91 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(454) </div></td><td class=\"c x192 y1069 w6c h105\"><div class=\"t m0 x1 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(266) </div></td><td class=\"c x193 y1069 w1f h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(382) </div></td><td class=\"c x194 y1069 w13d h105\"><div class=\"t m0 x7b h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(17,075) </div></td><td class=\"c x195 y1069 we5 h105\"><div class=\"t m0 x30 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(709) </div></td><td class=\"c x18d y1069 w8 h105\"><div class=\"t m0 xc8 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">(31,603) </div></td></tr><tr><td class=\"c x18e y106a w13a h106\"><div class=\"t m0 x14 h1b y439 ff2 fs4 fc0 sc0 ls0 ws0\">Net book amounts </div></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td><td></td></tr><tr><td class=\"c x18e y106b w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls5\">2023</span> </div></td><td class=\"c x18f y106b w13b h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">8,271 </div></td><td class=\"c x190 y106b wa3 h105\"><div class=\"t m0 xe h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">20,099 </div></td><td class=\"c x191 y106b w13c h105\"><div class=\"t m0 x37 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">632<span class=\"ls0\"> </span></div></td><td class=\"c x192 y106b w6c h105\"><div class=\"t m0 x78 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y106b w1f h105\"><div class=\"t m0 xb h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">375<span class=\"ls0\"> </span></div></td><td class=\"c x194 y106b w13d h105\"><div class=\"t m0 x1 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">4,536 </div></td><td class=\"c x195 y106b we5 h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">174<span class=\"ls0\"> </span></div></td><td class=\"c x18d y106b w8 h105\"><div class=\"t m0 xee h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">34,087 </div></td></tr><tr><td class=\"c x18e y106c w13a h105\"><div class=\"t m0 x14 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">At 31 March 2022 </div></td><td class=\"c x18f y106c w13b h105\"><div class=\"t m0 x68 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">8,345 </div></td><td class=\"c x190 y106c wa3 h105\"><div class=\"t m0 xe h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">21,129 </div></td><td class=\"c x191 y106c w13c h105\"><div class=\"t m0 x37 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">742<span class=\"ls0\"> </span></div></td><td class=\"c x192 y106c w6c h105\"><div class=\"t m0 x78 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x193 y106c w1f h105\"><div class=\"t m0 xb h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">409<span class=\"ls0\"> </span></div></td><td class=\"c x194 y106c w13d h105\"><div class=\"t m0 x1 h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">3,674 </div></td><td class=\"c x195 y106c we5 h105\"><div class=\"t m0 x95 h1b y670 ff4 fs4 fc0 sc0 ls5 ws0\">226<span class=\"ls0\"> </span></div></td><td class=\"c x18d y106c w8 h105\"><div class=\"t m0 xee h1b y670 ff4 fs4 fc0 sc0 ls0 ws0\">34,525 </div></td></tr></table></div>The operations of th<span class=\"_ _2\"></span>e Company were transferr<span class=\"_ _2\"></span>ed into new head offi<span class=\"_ _2\"></span>ces at Merit House <span class=\"_ _2\"></span>i<span class=\"_ _2\"></span>n 2015 and the former head <span class=\"_ _2\"></span>office building, Southon <span class=\"_ _2\"></span>House, was vacated<span class=\"_ _2\"></span>. Southon House is held<span class=\"_ _2\"></span> as an investment prope<span class=\"_ _2\"></span>rty and separately discl<span class=\"_ _2\"></span>osed on the balan<span class=\"_ _2\"></span>ce sheet of the Company.  <span class=\"_ _19\"></span> An independent valuat<span class=\"_ _2\"></span>ion of Southon Hous<span class=\"_ _2\"></span>e wa<span class=\"ls4d\">s </span>conduct<span class=\"_ _2\"></span>ed on 7 May 20<span class=\"_ _2\"></span>24 in accordance with RICS Valuation <span class=\"_ _2\"></span><span class=\"ff5\">\u2013</span> Global Stan<span class=\"_ _2\"></span>dards effective from 31 Jan<span class=\"_ _2\"></span>uary 2022 (the Red B<span class=\"_ _2\"></span>ook)<span class=\"_ _2\"></span>.  The independent ma<span class=\"_ _2\"></span>rket value of Southon H<span class=\"_ _2\"></span>ouse was determined to<span class=\"_ _2\"></span> be \u00a310.6 million and ha<span class=\"_ _2\"></span>s been categorised as a Le<span class=\"_ _2\"></span>vel 3 fair value based on th<span class=\"_ _2\"></span>e inputs to the valuat<span class=\"_ _2\"></span>ion technique used.  Th<span class=\"_ _2\"></span>e valuation was p<span class=\"_ _2\"></span>repared on a Market Valu<span class=\"_ _2\"></span>e basis as defined in th<span class=\"_ _2\"></span>e Val<span class=\"_ _2\"></span>uation Stand<span class=\"_ _2\"></span>ards and was primarily derived<span class=\"_ _2\"></span> from using comparabl<span class=\"_ _2\"></span>e market transacti<span class=\"_ _2\"></span>ons <span class=\"ff5\">car<span class=\"_ _2\"></span>ried out on an arm\u2019s leng<span class=\"_ _2\"></span>th </span>basis.  These inp<span class=\"_ _2\"></span>uts are deemed unobservabl<span class=\"_ _2\"></span>e.  The directors belie<span class=\"_ _2\"></span>ve that there have not b<span class=\"_ _2\"></span>een any material chang<span class=\"_ _2\"></span>es in circumstance<span class=\"_ _2\"></span>s that would lead<span class=\"_ _2\"></span> to a significant r<span class=\"_ _2\"></span>eduction in the market valuation of South<span class=\"_ _2\"></span>on House from \u00a310.<span class=\"_ _2\"></span>6m.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfPropertyPlantAndEquipmentExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-349": {
   "value": "7.<span class=\"ls0\"> Intangible <span class=\"_ _2\"></span>assets </span>Group <table class=\"s w1ea h14b\" id=\"_d8546092-758f-46f0-b6d1-80e7723d2d0f\"><tr><td></td><td class=\"c x196 y106e w1eb h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Energy<span class=\"_ _6b\"> </span></div></td><td class=\"c x197 y106e w1ec h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">IT Software <span class=\"ls53\">&amp;<span class=\"_ _6b\"> </span></span></div></td><td></td></tr><tr><td></td><td class=\"c x198 y106f w1ed h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Supply<span class=\"_ _6b\"> </span></div></td><td class=\"c x199 y106f w1ee h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Web<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x19a y1070 w1ef h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Contract<span class=\"_ _6b\"> </span></div></td><td class=\"c x19b y1070 w1f0 h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Developmen<span class=\"_ _0\"></span>t</div></td><td class=\"c x19c y1071 w100 h92\"><div class=\"t m0 x47 h9 y856 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 y851 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x19d y1072 wa3 h60\"><div class=\"t m0 x75 h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1d h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19e y1072 w143 h60\"><div class=\"t m0 x5f h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 xc6 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19c y1072 w100 h60\"><div class=\"t m0 x47 h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x15c y1073 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls11 ws0\">202<span class=\"ls0\">4</span><span class=\"ls0\"> </span></div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1074 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1075 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April <span class=\"ls1\">2023</span> </div></td><td class=\"c x19d y1075 wa3 h14\"><div class=\"t m0 xf h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1075 w143 h14\"><div class=\"t m0 x92 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">43,224 </div></td><td class=\"c x19c y1075 w100 h14\"><div class=\"t m0 x13 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">267,787 </div></td></tr><tr><td class=\"c x15c y1076 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x19d y1076 wa3 h13\"><div class=\"t m0 x77 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1076 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">11,614 </div></td><td class=\"c x19c y1076 w100 h13\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">11,614 </div></td></tr><tr><td class=\"c x15c y1077 w141 h12\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Impairment<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y1077 wa3 h12\"><div class=\"t m0 x77 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1077 w143 h12\"><div class=\"t m0 xc6 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(223) </div></td><td class=\"c x19c y1077 w100 h12\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(223) </div></td></tr><tr><td class=\"c x15c y1078 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Adjustments </div></td><td class=\"c x19d y1078 wa3 h14\"><div class=\"t m0 x77 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1078 w143 h14\"><div class=\"t m0 xa h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(40) </div></td><td class=\"c x19c y1078 w100 h14\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(40) </div></td></tr><tr><td class=\"c x15c y1079 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2024</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y1079 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1079 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">54,575 </div></td><td class=\"c x19c y1079 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">279,138 </div></td></tr><tr><td class=\"c x15c y107a w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls0 ws0\">Amortisation<span class=\"_ _2\"></span> </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y107b w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls2f ws0\">At <span class=\"ls0\">1 April <span class=\"ls1\">2023</span></span><span class=\"ls0\"> </span></div></td><td class=\"c x19d y107b wa3 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(104,795) </div></td><td class=\"c x19e y107b w143 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(20,501) </div></td><td class=\"c x19c y107b w100 h13\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(125,296) </div></td></tr><tr><td class=\"c x15c y107c w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Charge for the period<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y107c wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(11,228) </div></td><td class=\"c x19e y107c w143 h13\"><div class=\"t m0 x91 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(6,829) </div></td><td class=\"c x19c y107c w100 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(18,<span class=\"ls1\">057</span>) </div></td></tr><tr><td class=\"c x15c y107d w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2024</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y107d wa3 h14\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(116,023) </div></td><td class=\"c x19e y107d w143 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(27,330) </div></td><td class=\"c x19c y107d w100 h14\"><div class=\"t m0 x23 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(143,353) </div></td></tr><tr><td class=\"c x15c y107e w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 202<span class=\"_ _2\"></span>4 </div></td><td class=\"c x19d y107e wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">108,540 </div></td><td class=\"c x19e y107e w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">27,245 </div></td><td class=\"c x19c y107e w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">135,785 </div></td></tr></table>Group <table class=\"s w1ea h14d\" id=\"_0adb04bb-babf-4933-b68f-05be6fc8e6b6\"><tr><td></td><td class=\"c x196 y1080 w1eb h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Energy<span class=\"_ _6b\"> </span></div></td><td class=\"c x197 y1080 w1ec h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">IT Software <span class=\"ls53\">&amp;<span class=\"_ _6b\"> </span></span></div></td><td></td></tr><tr><td></td><td class=\"c x198 y1081 w1ed h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Supply<span class=\"_ _6b\"> </span></div></td><td class=\"c x199 y1081 w1ee h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Web<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x19a y1082 w1ef h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Contract<span class=\"_ _6b\"> </span></div></td><td class=\"c x19b y1082 w1f0 h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Developmen<span class=\"_ _0\"></span>t</div></td><td class=\"c x19c y1083 w100 h92\"><div class=\"t m0 x47 h9 y856 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 y851 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x19d y1084 wa3 h18\"><div class=\"t m0 x1d h5 y476 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19e y1084 w143 h18\"><div class=\"t m0 xc6 h5 y476 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td></td></tr><tr><td></td><td></td><td></td><td class=\"c x19c y1084 w100 h18\"><div class=\"t m0 x47 h5 y207 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x15c y1085 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls11 ws0\">202<span class=\"ls0\">3</span><span class=\"ls0\"> </span></div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1086 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1087 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April <span class=\"ls1\">2022</span> </div></td><td class=\"c x19d y1087 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1087 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">35,744 </div></td><td class=\"c x19c y1087 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">260<span class=\"ls0\">,</span>307<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x15c y1088 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x19d y1088 wa3 h14\"><div class=\"t m0 x77 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1088 w143 h14\"><div class=\"t m0 x52 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">7,480 </div></td><td class=\"c x19c y1088 w100 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">7,480 </div></td></tr><tr><td class=\"c x15c y1089 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2023</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y1089 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1089 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">43,224 </div></td><td class=\"c x19c y1089 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">267,787 </div></td></tr><tr><td class=\"c x15c y108a w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls0 ws0\">Amortisation<span class=\"_ _2\"></span> </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y108b w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls2f ws0\">At <span class=\"ls0\">1 April <span class=\"ls1\">2022</span></span><span class=\"ls0\"> </span></div></td><td class=\"c x19d y108b wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\"></span><span class=\"ls1\">93</span>,<span class=\"ls1\">567</span><span class=\"ls1\">)</span> </div></td><td class=\"c x19e y108b w143 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(14,322) </div></td><td class=\"c x19c y108b w100 h13\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\"></span><span class=\"ls1\">107</span>,<span class=\"ls1\">889</span>) </div></td></tr><tr><td class=\"c x15c y108c w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Charge for the period<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y108c wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(11,228) </div></td><td class=\"c x19e y108c w143 h13\"><div class=\"t m0 x91 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(6,179) </div></td><td class=\"c x19c y108c w100 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(17,407) </div></td></tr><tr><td class=\"c x15c y108d w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2023</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y108d wa3 h14\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(104,795) </div></td><td class=\"c x19e y108d w143 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(20,501) </div></td><td class=\"c x19c y108d w100 h14\"><div class=\"t m0 x23 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(125,296) </div></td></tr><tr><td class=\"c x15c y108e w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 202<span class=\"_ _2\"></span>3 </div></td><td class=\"c x19d y108e wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">119,768 </div></td><td class=\"c x19e y108e w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">22,723 </div></td><td class=\"c x19c y108e w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">142,491 </div></td></tr><tr><td class=\"c x15c y108f w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 2022<span class=\"_ _2\"></span><span class=\"ff4\"> </span></div></td><td class=\"c x19d y108f wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">130,996 </div></td><td class=\"c x19e y108f w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,422 </div></td><td class=\"c x19c y108f w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">152,418 </div></td></tr></table>The Energy Supply C<span class=\"_ _2\"></span>ontract intangi<span class=\"_ _2\"></span>ble asset relates to the<span class=\"_ _2\"></span> entering into of th<span class=\"_ _2\"></span>e energy supply arrangem<span class=\"_ _2\"></span>ents with npower (now<span class=\"_ _2\"></span> owned by E.ON) on imp<span class=\"_ _2\"></span>roved commercial t<span class=\"_ _2\"></span>erms through the acquisiti<span class=\"_ _2\"></span>on by the Compan<span class=\"_ _2\"></span>y of Electricity Plus<span class=\"_ _2\"></span> Supply Limit<span class=\"_ _2\"></span>ed and Gas Plus S<span class=\"ff5\">upply Limit<span class=\"_ _2\"></span>ed (\u2018the Companies\u2019) from npow<span class=\"_ _2\"></span>er Limited having eff<span class=\"_ _2\"></span>ect from 1 December 2013 </span>(\u2018the Transaction\u2019). <span class=\"_ _2\"></span><span class=\"ff4\">There were n<span class=\"_ _2\"></span>o processes acqui<span class=\"_ _2\"></span>red as a result<span class=\"_ _2\"></span> of the Transaction<span class=\"_ _2\"></span> and it </span>was therefore treated<span class=\"_ _2\"></span> as an asset acquisit<span class=\"_ _2\"></span>ion. The principal a<span class=\"_ _2\"></span>sset acquired w<span class=\"_ _2\"></span>as th<span class=\"_ _2\"></span>e supply contract with npow<span class=\"_ _2\"></span>er Limited.  <span class=\"_ _2\"></span> The total conside<span class=\"_ _2\"></span>ration for the Transacti<span class=\"_ _2\"></span>on comprised a payment<span class=\"_ _2\"></span> to npower of \u00a3196.5 million on 20 D<span class=\"_ _2\"></span>ecember 2013, a deferred amou<span class=\"_ _2\"></span>nt of \u00a321.5 mill<span class=\"_ _2\"></span>ion paid in December 2016<span class=\"_ _2\"></span> and a payment of \u00a32<span class=\"_ _2\"></span>.5 million made in Jan<span class=\"_ _2\"></span>uary 2014 for the net a<span class=\"_ _2\"></span>ssets acquired in the Companies which c<span class=\"_ _2\"></span>omprised cash and <span class=\"_ _2\"></span>short term working<span class=\"_ _2\"></span> capital balances.<span class=\"_ _19\"></span> The addition to in<span class=\"_ _2\"></span>tangible assets <span class=\"_ _2\"></span>of \u00a3221.6 million in 2014 t<span class=\"_ _2\"></span>herefore represented th<span class=\"_ _2\"></span>e total consideration pai<span class=\"_ _2\"></span>d and payable t<span class=\"_ _2\"></span>o npower, excluding<span class=\"_ _2\"></span> the payment for net assets acquir<span class=\"_ _2\"></span>ed in the Companies, pl<span class=\"_ _2\"></span>us certain transacti<span class=\"_ _2\"></span>on costs of \u00a33.6 mill<span class=\"_ _2\"></span>ion which in ac<span class=\"_ _19\"></span>cordance with<span class=\"_ _2\"></span> the relevant accountin<span class=\"_ _2\"></span>g standards w<span class=\"_ _2\"></span>ere recognised as a co<span class=\"_ _2\"></span>st of acquisition.<span class=\"_ _2\"></span>  The intangibl<span class=\"_ _2\"></span>e asset is being amortis<span class=\"_ _2\"></span>ed evenly over the 20<span class=\"_ _2\"></span>-year li<span class=\"_ _2\"></span>fe of the new energy supply agreement refl<span class=\"_ _2\"></span>ecting the period ov<span class=\"_ _2\"></span>er which the Company will b<span class=\"_ _2\"></span>enefit from the agreement. The G<span class=\"_ _2\"></span>roup expects<span class=\"_ _2\"></span> to either renew th<span class=\"_ _2\"></span>e supply agreement w<span class=\"_ _2\"></span>ith E.ON, or source The IT Software and <span class=\"_ _2\"></span>Web Development intan<span class=\"_ _2\"></span>gible asset relates to th<span class=\"_ _2\"></span>e capitalisation of certain costs associat<span class=\"_ _2\"></span>ed with the devel<span class=\"_ _2\"></span>opment of new IT and w<span class=\"_ _2\"></span>eb systems.  App<span class=\"_ _2\"></span>roximately \u00a35.0m (2023: \u00a37.4m<span class=\"_ _2\"></span>) of the additions<span class=\"_ _2\"></span> during the year relate to IT <span class=\"_ _2\"></span>systems which remain<span class=\"_ _2\"></span> under construction.<span class=\"_ _2\"></span> Following <span class=\"_ _17\"></span>the <span class=\"_ _27\"></span>G<span class=\"_ _2\"></span>roup <span class=\"_ _27\"></span>r<span class=\"_ _2\"></span>e-organisati<span class=\"_ _2\"></span>on <span class=\"_ _27\"></span>ther<span class=\"_ _2\"></span>e <span class=\"_ _27\"></span>are <span class=\"_ _17\"></span>no <span class=\"_ _17\"></span>intangibl<span class=\"_ _2\"></span>e <span class=\"_ _27\"></span>assets <span class=\"_ _17\"></span>held <span class=\"_ _27\"></span>by<span class=\"_ _2\"></span> <span class=\"_ _27\"></span>th<span class=\"_ _2\"></span>e <span class=\"_ _27\"></span>Company.<span class=\"_ _6b\"> </span>8.<span class=\"ls0\"> Goodwill <span class=\"_ _2\"></span> </span>Group 2024<span class=\"ff4 ls0\"> </span><table class=\"s w1f1 h14f\" id=\"_8dbeaf41-8d65-4755-a738-036317ac28f8\"><tr><td></td><td class=\"c x1a0 y1090 w16 hb1\"><div class=\"t m0 x1b h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x1a1 y1091 w145 hc3\"><div class=\"t m0 x14 h5 y732 ff2 fs0 fc0 sc0 ls0 ws0\">Cost<span class=\"ff4\"> </span></div></td><td></td></tr><tr><td class=\"c x1a1 y1092 w145 hb1\"><div class=\"t m0 x14 h5 y732 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2023 and 31 <span class=\"_ _2\"></span>March 2024<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1092 w16 hb1\"><div class=\"t m0 x1c h5 y732 ff4 fs0 fc0 sc0 ls0 ws0\">3,742 </div></td></tr><tr><td class=\"c x1a1 y1093 w145 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Impairment </div></td><td></td></tr><tr><td class=\"c x1a1 y1094 w145 hb1\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2023 and 31 <span class=\"_ _2\"></span>March 2024<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1094 w16 hb1\"><div class=\"t m0 x1 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">-       </div></td></tr><tr><td class=\"c x1a1 y1095 w145 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Carrying amount<span class=\"_ _2\"></span>s </div></td><td></td></tr><tr><td class=\"c x1a1 y1096 w145 hb1\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March 2024<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1096 w16 hb1\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">3,742<span class=\"ls21\">   </span> </div></td></tr></table>2023<span class=\"ls0\"> </span><table class=\"s w1f1 h150\" id=\"_394a58e2-7996-4704-aec4-1255d95e790b\"><tr><td></td><td class=\"c x1a0 y1097 w16 h13\"><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x1a1 y1098 w145 h12\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td></tr><tr><td class=\"c x1a1 y1099 w145 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2022 and 31 <span class=\"_ _2\"></span>March 2023<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1099 w16 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">6,094 </div></td></tr><tr><td class=\"c x1a1 y109a w145 hb1\"><div class=\"t m0 x14 h5 y732 ff2 fs0 fc0 sc0 ls0 ws0\">Impairment </div></td><td></td></tr><tr><td class=\"c x1a1 y109b w145 hb1\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2022 and 31 <span class=\"_ _2\"></span>March 2023<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y109b w16 hb1\"><div class=\"t m0 x10 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(2,352)       </div></td></tr><tr><td class=\"c x1a1 y109c w145 hc3\"><div class=\"t m0 x14 h5 y732 ff2 fs0 fc0 sc0 ls0 ws0\">Carrying amount<span class=\"_ _2\"></span>s </div></td><td></td></tr><tr><td class=\"c x1a1 y109d w145 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March 2023<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y109d w16 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,742<span class=\"ls21\">   </span> </div></td></tr></table>Goodwill now<span class=\"_ _2\"></span> relates <span class=\"ff5\">to th<span class=\"_ _2\"></span>e Company\u2019s subsidia<span class=\"_ _2\"></span>ry T</span>elecommu<span class=\"_ _2\"></span>nications Man<span class=\"_ _2\"></span>agement L<span class=\"ff5\">imited (\u2018TML\u2019)<span class=\"_ _2\"></span> cash generating uni<span class=\"_ _2\"></span>t.  </span>The Group regularly<span class=\"_ _2\"></span> monitors the carrying<span class=\"_ _2\"></span> amount of its goodwill.<span class=\"_ _2\"></span> A revie<span class=\"_ _2\"></span>w was unde<span class=\"_ _2\"></span>rtaken at 31 March 2024, t<span class=\"_ _2\"></span>o assess whethe<span class=\"_ _2\"></span>r the carrying amount<span class=\"_ _2\"></span> of assets was supported<span class=\"_ _2\"></span> by their value in use d<span class=\"_ _2\"></span>etermined by the net pres<span class=\"_ _2\"></span>ent value of the future ca<span class=\"_ _2\"></span>sh flows derived from th<span class=\"_ _2\"></span>e assets using cash fl<span class=\"_ _2\"></span>ow projections<span class=\"_ _2\"></span> from internal fore<span class=\"_ _2\"></span>casts based on cur<span class=\"_ _2\"></span>rent levels of profitability an<span class=\"_ _2\"></span>d expectations of gr<span class=\"_ _2\"></span>owth in the business<span class=\"_ _2\"></span><span class=\"ls13\">. </span> In relation to TML<span class=\"_ _2\"></span>, a pre-tax disc<span class=\"_ _2\"></span>ount rate of 16.3% (20<span class=\"_ _2\"></span>23: 14.4%) int<span class=\"_ _2\"></span>o perpetuity was used based on a premiu<span class=\"_ _2\"></span>m to the Group WACC <span class=\"_ _2\"></span>of 12.5%<span class=\"_ _2\"></span> (2023: 10.7%)<span class=\"_ _2\"></span>.  This was considered app<span class=\"_ _2\"></span>ropriate given the relati<span class=\"_ _2\"></span>vely small size and maturity<span class=\"_ _2\"></span> of the business, <span class=\"_ _2\"></span>offset by the growth oppo<span class=\"_ _2\"></span>rtunity in mobile tel<span class=\"_ _2\"></span>ephony, and th<span class=\"_ _2\"></span>e expectation that, for the foreseeable future, T<span class=\"_ _2\"></span>ML will continue to op<span class=\"_ _2\"></span>erate as a going concern.  <span class=\"_ _19\"></span>Cashflows w<span class=\"_ _2\"></span>ere predicted over a fiv<span class=\"_ _2\"></span>e-year peri<span class=\"_ _2\"></span>od and thereafter a<span class=\"_ _2\"></span> growth rate of 2.0%<span class=\"_ _2\"></span> (2023<span class=\"_ _2\"></span>: 2.0%) into perpetuity was al<span class=\"_ _2\"></span>so used.  The resul<span class=\"_ _2\"></span>t of the review undertak<span class=\"_ _2\"></span>en at 31 March 2024 indicat<span class=\"_ _2\"></span>ed that no impairment <span class=\"_ _2\"></span>was necessary.<span class=\"_ _2\"></span>  No reasonab<span class=\"_ _2\"></span>ly possible change in t<span class=\"_ _2\"></span>he assumptions used in the impai<span class=\"_ _2\"></span>rment calculation w<span class=\"_ _2\"></span>ould give rise to an impai<span class=\"_ _2\"></span>rment of goodwill.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfIntangibleAssetsAndGoodwillExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-381": {
   "value": "7.<span class=\"ls0\"> Intangible <span class=\"_ _2\"></span>assets </span>Group <table class=\"s w1ea h14b\" id=\"_d8546092-758f-46f0-b6d1-80e7723d2d0f\"><tr><td></td><td class=\"c x196 y106e w1eb h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Energy<span class=\"_ _6b\"> </span></div></td><td class=\"c x197 y106e w1ec h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">IT Software <span class=\"ls53\">&amp;<span class=\"_ _6b\"> </span></span></div></td><td></td></tr><tr><td></td><td class=\"c x198 y106f w1ed h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Supply<span class=\"_ _6b\"> </span></div></td><td class=\"c x199 y106f w1ee h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Web<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x19a y1070 w1ef h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Contract<span class=\"_ _6b\"> </span></div></td><td class=\"c x19b y1070 w1f0 h14c\"><div class=\"t m0 x12a h9 y106d ff2 fs3 fc0 sc0 ls0 ws0\">Developmen<span class=\"_ _0\"></span>t</div></td><td class=\"c x19c y1071 w100 h92\"><div class=\"t m0 x47 h9 y856 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 y851 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x19d y1072 wa3 h60\"><div class=\"t m0 x75 h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1d h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19e y1072 w143 h60\"><div class=\"t m0 x5f h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 xc6 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19c y1072 w100 h60\"><div class=\"t m0 x47 h5 y3b2 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x15c y1073 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls11 ws0\">202<span class=\"ls0\">4</span><span class=\"ls0\"> </span></div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1074 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1075 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April <span class=\"ls1\">2023</span> </div></td><td class=\"c x19d y1075 wa3 h14\"><div class=\"t m0 xf h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1075 w143 h14\"><div class=\"t m0 x92 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">43,224 </div></td><td class=\"c x19c y1075 w100 h14\"><div class=\"t m0 x13 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">267,787 </div></td></tr><tr><td class=\"c x15c y1076 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x19d y1076 wa3 h13\"><div class=\"t m0 x77 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1076 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">11,614 </div></td><td class=\"c x19c y1076 w100 h13\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">11,614 </div></td></tr><tr><td class=\"c x15c y1077 w141 h12\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Impairment<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y1077 wa3 h12\"><div class=\"t m0 x77 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1077 w143 h12\"><div class=\"t m0 xc6 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(223) </div></td><td class=\"c x19c y1077 w100 h12\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(223) </div></td></tr><tr><td class=\"c x15c y1078 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Adjustments </div></td><td class=\"c x19d y1078 wa3 h14\"><div class=\"t m0 x77 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1078 w143 h14\"><div class=\"t m0 xa h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(40) </div></td><td class=\"c x19c y1078 w100 h14\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(40) </div></td></tr><tr><td class=\"c x15c y1079 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2024</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y1079 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1079 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">54,575 </div></td><td class=\"c x19c y1079 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">279,138 </div></td></tr><tr><td class=\"c x15c y107a w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls0 ws0\">Amortisation<span class=\"_ _2\"></span> </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y107b w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls2f ws0\">At <span class=\"ls0\">1 April <span class=\"ls1\">2023</span></span><span class=\"ls0\"> </span></div></td><td class=\"c x19d y107b wa3 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(104,795) </div></td><td class=\"c x19e y107b w143 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(20,501) </div></td><td class=\"c x19c y107b w100 h13\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(125,296) </div></td></tr><tr><td class=\"c x15c y107c w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Charge for the period<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y107c wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(11,228) </div></td><td class=\"c x19e y107c w143 h13\"><div class=\"t m0 x91 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(6,829) </div></td><td class=\"c x19c y107c w100 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(18,<span class=\"ls1\">057</span>) </div></td></tr><tr><td class=\"c x15c y107d w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2024</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y107d wa3 h14\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(116,023) </div></td><td class=\"c x19e y107d w143 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(27,330) </div></td><td class=\"c x19c y107d w100 h14\"><div class=\"t m0 x23 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(143,353) </div></td></tr><tr><td class=\"c x15c y107e w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 202<span class=\"_ _2\"></span>4 </div></td><td class=\"c x19d y107e wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">108,540 </div></td><td class=\"c x19e y107e w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">27,245 </div></td><td class=\"c x19c y107e w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">135,785 </div></td></tr></table>Group <table class=\"s w1ea h14d\" id=\"_0adb04bb-babf-4933-b68f-05be6fc8e6b6\"><tr><td></td><td class=\"c x196 y1080 w1eb h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Energy<span class=\"_ _6b\"> </span></div></td><td class=\"c x197 y1080 w1ec h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">IT Software <span class=\"ls53\">&amp;<span class=\"_ _6b\"> </span></span></div></td><td></td></tr><tr><td></td><td class=\"c x198 y1081 w1ed h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Supply<span class=\"_ _6b\"> </span></div></td><td class=\"c x199 y1081 w1ee h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Web<span class=\"_ _6b\"> </span></div></td><td></td></tr><tr><td></td><td class=\"c x19a y1082 w1ef h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Contract<span class=\"_ _6b\"> </span></div></td><td class=\"c x19b y1082 w1f0 h14e\"><div class=\"t m0 x12a h9 y107f ff2 fs3 fc0 sc0 ls0 ws0\">Developmen<span class=\"_ _0\"></span>t</div></td><td class=\"c x19c y1083 w100 h92\"><div class=\"t m0 x47 h9 y856 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x14 h9 y851 ff2 fs3 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x91 h9 y852 ff2 fs3 fc0 sc0 ls0 ws0\">Total </div></td></tr><tr><td></td><td class=\"c x19d y1084 wa3 h18\"><div class=\"t m0 x1d h5 y476 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x19e y1084 w143 h18\"><div class=\"t m0 xc6 h5 y476 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td></td></tr><tr><td></td><td></td><td></td><td class=\"c x19c y1084 w100 h18\"><div class=\"t m0 x47 h5 y207 ff4 fs0 fc0 sc0 ls0 ws0\"> </div><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x15c y1085 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls11 ws0\">202<span class=\"ls0\">3</span><span class=\"ls0\"> </span></div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1086 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y1087 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April <span class=\"ls1\">2022</span> </div></td><td class=\"c x19d y1087 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1087 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">35,744 </div></td><td class=\"c x19c y1087 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">260<span class=\"ls0\">,</span>307<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x15c y1088 w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Additions </div></td><td class=\"c x19d y1088 wa3 h14\"><div class=\"t m0 x77 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x19e y1088 w143 h14\"><div class=\"t m0 x52 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">7,480 </div></td><td class=\"c x19c y1088 w100 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">7,480 </div></td></tr><tr><td class=\"c x15c y1089 w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2023</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y1089 wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">224,563 </div></td><td class=\"c x19e y1089 w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">43,224 </div></td><td class=\"c x19c y1089 w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">267,787 </div></td></tr><tr><td class=\"c x15c y108a w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls0 ws0\">Amortisation<span class=\"_ _2\"></span> </div></td><td></td><td></td><td></td></tr><tr><td class=\"c x15c y108b w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls2f ws0\">At <span class=\"ls0\">1 April <span class=\"ls1\">2022</span></span><span class=\"ls0\"> </span></div></td><td class=\"c x19d y108b wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\"></span><span class=\"ls1\">93</span>,<span class=\"ls1\">567</span><span class=\"ls1\">)</span> </div></td><td class=\"c x19e y108b w143 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(14,322) </div></td><td class=\"c x19c y108b w100 h13\"><div class=\"t m0 x23 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(<span class=\"ls1\"></span><span class=\"ls1\">107</span>,<span class=\"ls1\">889</span>) </div></td></tr><tr><td class=\"c x15c y108c w141 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Charge for the period<span class=\"_ _2\"></span> </div></td><td class=\"c x19d y108c wa3 h13\"><div class=\"t m0 x1a h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(11,228) </div></td><td class=\"c x19e y108c w143 h13\"><div class=\"t m0 x91 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(6,179) </div></td><td class=\"c x19c y108c w100 h13\"><div class=\"t m0 x2d h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(17,407) </div></td></tr><tr><td class=\"c x15c y108d w141 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March <span class=\"ls1\">2023</span><span class=\"ls1\"><span class=\"_ _2\"></span></span> </div></td><td class=\"c x19d y108d wa3 h14\"><div class=\"t m0 x2d h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(104,795) </div></td><td class=\"c x19e y108d w143 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(20,501) </div></td><td class=\"c x19c y108d w100 h14\"><div class=\"t m0 x23 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(125,296) </div></td></tr><tr><td class=\"c x15c y108e w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 202<span class=\"_ _2\"></span>3 </div></td><td class=\"c x19d y108e wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">119,768 </div></td><td class=\"c x19e y108e w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">22,723 </div></td><td class=\"c x19c y108e w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">142,491 </div></td></tr><tr><td class=\"c x15c y108f w141 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Net book amount<span class=\"_ _2\"></span> at 31 March 2022<span class=\"_ _2\"></span><span class=\"ff4\"> </span></div></td><td class=\"c x19d y108f wa3 h13\"><div class=\"t m0 xf h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">130,996 </div></td><td class=\"c x19e y108f w143 h13\"><div class=\"t m0 x92 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">21,422 </div></td><td class=\"c x19c y108f w100 h13\"><div class=\"t m0 x13 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">152,418 </div></td></tr></table>The Energy Supply C<span class=\"_ _2\"></span>ontract intangi<span class=\"_ _2\"></span>ble asset relates to the<span class=\"_ _2\"></span> entering into of th<span class=\"_ _2\"></span>e energy supply arrangem<span class=\"_ _2\"></span>ents with npower (now<span class=\"_ _2\"></span> owned by E.ON) on imp<span class=\"_ _2\"></span>roved commercial t<span class=\"_ _2\"></span>erms through the acquisiti<span class=\"_ _2\"></span>on by the Compan<span class=\"_ _2\"></span>y of Electricity Plus<span class=\"_ _2\"></span> Supply Limit<span class=\"_ _2\"></span>ed and Gas Plus S<span class=\"ff5\">upply Limit<span class=\"_ _2\"></span>ed (\u2018the Companies\u2019) from npow<span class=\"_ _2\"></span>er Limited having eff<span class=\"_ _2\"></span>ect from 1 December 2013 </span>(\u2018the Transaction\u2019). <span class=\"_ _2\"></span><span class=\"ff4\">There were n<span class=\"_ _2\"></span>o processes acqui<span class=\"_ _2\"></span>red as a result<span class=\"_ _2\"></span> of the Transaction<span class=\"_ _2\"></span> and it </span>was therefore treated<span class=\"_ _2\"></span> as an asset acquisit<span class=\"_ _2\"></span>ion. The principal a<span class=\"_ _2\"></span>sset acquired w<span class=\"_ _2\"></span>as th<span class=\"_ _2\"></span>e supply contract with npow<span class=\"_ _2\"></span>er Limited.  <span class=\"_ _2\"></span> The total conside<span class=\"_ _2\"></span>ration for the Transacti<span class=\"_ _2\"></span>on comprised a payment<span class=\"_ _2\"></span> to npower of \u00a3196.5 million on 20 D<span class=\"_ _2\"></span>ecember 2013, a deferred amou<span class=\"_ _2\"></span>nt of \u00a321.5 mill<span class=\"_ _2\"></span>ion paid in December 2016<span class=\"_ _2\"></span> and a payment of \u00a32<span class=\"_ _2\"></span>.5 million made in Jan<span class=\"_ _2\"></span>uary 2014 for the net a<span class=\"_ _2\"></span>ssets acquired in the Companies which c<span class=\"_ _2\"></span>omprised cash and <span class=\"_ _2\"></span>short term working<span class=\"_ _2\"></span> capital balances.<span class=\"_ _19\"></span> The addition to in<span class=\"_ _2\"></span>tangible assets <span class=\"_ _2\"></span>of \u00a3221.6 million in 2014 t<span class=\"_ _2\"></span>herefore represented th<span class=\"_ _2\"></span>e total consideration pai<span class=\"_ _2\"></span>d and payable t<span class=\"_ _2\"></span>o npower, excluding<span class=\"_ _2\"></span> the payment for net assets acquir<span class=\"_ _2\"></span>ed in the Companies, pl<span class=\"_ _2\"></span>us certain transacti<span class=\"_ _2\"></span>on costs of \u00a33.6 mill<span class=\"_ _2\"></span>ion which in ac<span class=\"_ _19\"></span>cordance with<span class=\"_ _2\"></span> the relevant accountin<span class=\"_ _2\"></span>g standards w<span class=\"_ _2\"></span>ere recognised as a co<span class=\"_ _2\"></span>st of acquisition.<span class=\"_ _2\"></span>  The intangibl<span class=\"_ _2\"></span>e asset is being amortis<span class=\"_ _2\"></span>ed evenly over the 20<span class=\"_ _2\"></span>-year li<span class=\"_ _2\"></span>fe of the new energy supply agreement refl<span class=\"_ _2\"></span>ecting the period ov<span class=\"_ _2\"></span>er which the Company will b<span class=\"_ _2\"></span>enefit from the agreement. The G<span class=\"_ _2\"></span>roup expects<span class=\"_ _2\"></span> to either renew th<span class=\"_ _2\"></span>e supply agreement w<span class=\"_ _2\"></span>ith E.ON, or source energy from anoth<span class=\"_ _2\"></span>er wholesale supplier, b<span class=\"_ _2\"></span>eyond 2033.  The Group do<span class=\"_ _2\"></span>es not currently envisage any chall<span class=\"_ _2\"></span>enges with thi<span class=\"_ _2\"></span>s given the attractiven<span class=\"_ _2\"></span>ess of its customer base to wh<span class=\"_ _2\"></span>olesale suppliers.<span class=\"_ _6b\"> </span>The IT Software and <span class=\"_ _2\"></span>Web Development intan<span class=\"_ _2\"></span>gible asset relates to th<span class=\"_ _2\"></span>e capitalisation of certain costs associat<span class=\"_ _2\"></span>ed with the devel<span class=\"_ _2\"></span>opment of new IT and w<span class=\"_ _2\"></span>eb systems.  App<span class=\"_ _2\"></span>roximately \u00a35.0m (2023: \u00a37.4m<span class=\"_ _2\"></span>) of the additions<span class=\"_ _2\"></span> during the year relate to IT <span class=\"_ _2\"></span>systems which remain<span class=\"_ _2\"></span> under construction.<span class=\"_ _2\"></span> Following <span class=\"_ _17\"></span>the <span class=\"_ _27\"></span>G<span class=\"_ _2\"></span>roup <span class=\"_ _27\"></span>r<span class=\"_ _2\"></span>e-organisati<span class=\"_ _2\"></span>on <span class=\"_ _27\"></span>ther<span class=\"_ _2\"></span>e <span class=\"_ _27\"></span>are <span class=\"_ _17\"></span>no <span class=\"_ _17\"></span>intangibl<span class=\"_ _2\"></span>e <span class=\"_ _27\"></span>assets <span class=\"_ _17\"></span>held <span class=\"_ _27\"></span>by<span class=\"_ _2\"></span> <span class=\"_ _27\"></span>th<span class=\"_ _2\"></span>e <span class=\"_ _27\"></span>Company.<span class=\"_ _6b\"> </span>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfIntangibleAssetsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-382": {
   "value": "8. Goodwill  Group 2024 \u00a3\u2019000 Cost At 1 April 2023 and 31 March 2024 3,742 Impairment At 1 April 2023 and 31 March 2024 -       Carrying amounts At 31 March 2024 3,742    2023 \u00a3\u2019000 Cost At 1 April 2022 and 31 March 2023 6,094 Impairment At 1 April 2022 and 31 March 2023 (2,352)       Carrying amounts At 31 March 2023 3,742    Goodwill now relates to the Company\u2019s subsidiary Telecommunications Management Limited (\u2018TML\u2019) cash generating unit.  The Group regularly monitors the carrying amount of its goodwill. A review was undertaken at 31 March 2024, to assess whether the carrying amount of assets was supported by their value in use determined by the net present value of the future cash flows derived from the assets using cash flow projections from internal forecasts based on current levels of profitability and expectations of growth in the business.  In relation to TML, a pre-tax discount rate of 16.3% (2023: 14.4%) into perpetuity was used based on a premium to the Group WACC of 12.5% (2023: 10.7%).  This was considered appropriate given the relatively small size and maturity of the business, offset by the growth opportunity in mobile telephony, and the expectation that, for the foreseeable future, TML will continue to operate as a going concern.  Cashflows were predicted over a five-year period and thereafter a growth rate of 2.0% (2023: 2.0%) into perpetuity was also used.  The result of the review undertaken at 31 March 2024 indicated that no impairment was necessary.  No reasonably possible change in the assumptions used in the impairment calculation would give rise to an impairment of goodwill.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfGoodwillExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-397": {
   "value": "<div class=\"c w145 h10d gs10\"><div class=\"t m0 x14 h5 y732 ff2 fs0 fc0 sc0 ls0 ws0\">Group </div></div><div class=\"c w145 hb1 gs11\"><div class=\"t m0 x14 h5 y1f3 ff2 fs0 fc0 sc0 ls11 ws0\">2024<span class=\"ff4 ls0\"> </span></div></div><div class=\"gs12\"><table class=\"s w1f1 h14f\" id=\"_8dbeaf41-8d65-4755-a738-036317ac28f8\"><tr><td></td><td class=\"c x1a0 y1090 w16 hb1\"><div class=\"t m0 x1b h5 y1f3 ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x1a1 y1091 w145 hc3\"><div class=\"t m0 x14 h5 y732 ff2 fs0 fc0 sc0 ls0 ws0\">Cost<span class=\"ff4\"> </span></div></td><td></td></tr><tr><td class=\"c x1a1 y1092 w145 hb1\"><div class=\"t m0 x14 h5 y732 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2023 and 31 <span class=\"_ _2\"></span>March 2024<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1092 w16 hb1\"><div class=\"t m0 x1c h5 y732 ff4 fs0 fc0 sc0 ls0 ws0\">3,742 </div></td></tr><tr><td class=\"c x1a1 y1093 w145 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Impairment </div></td><td></td></tr><tr><td class=\"c x1a1 y1094 w145 hb1\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2023 and 31 <span class=\"_ _2\"></span>March 2024<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1094 w16 hb1\"><div class=\"t m0 x1 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">-       </div></td></tr><tr><td class=\"c x1a1 y1095 w145 h13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Carrying amount<span class=\"_ _2\"></span>s </div></td><td></td></tr><tr><td class=\"c x1a1 y1096 w145 hb1\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March 2024<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1096 w16 hb1\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">3,742<span class=\"ls21\">   </span> </div></td></tr></table></div><div class=\"c w145 h13 gs13\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls11 ws0\">2023<span class=\"ls0\"> </span></div></div><div class=\"gs14\"><table class=\"s w1f1 h150\" id=\"_394a58e2-7996-4704-aec4-1255d95e790b\"><tr><td></td><td class=\"c x1a0 y1097 w16 h13\"><div class=\"t m0 x1b h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x1a1 y1098 w145 h12\"><div class=\"t m0 x14 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Cost </div></td><td></td></tr><tr><td class=\"c x1a1 y1099 w145 h14\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2022 and 31 <span class=\"_ _2\"></span>March 2023<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y1099 w16 h14\"><div class=\"t m0 x1c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">6,094 </div></td></tr><tr><td class=\"c x1a1 y109a w145 hb1\"><div class=\"t m0 x14 h5 y732 ff2 fs0 fc0 sc0 ls0 ws0\">Impairment </div></td><td></td></tr><tr><td class=\"c x1a1 y109b w145 hb1\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">At 1 April 2022 and 31 <span class=\"_ _2\"></span>March 2023<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y109b w16 hb1\"><div class=\"t m0 x10 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(2,352)       </div></td></tr><tr><td class=\"c x1a1 y109c w145 hc3\"><div class=\"t m0 x14 h5 y732 ff2 fs0 fc0 sc0 ls0 ws0\">Carrying amount<span class=\"_ _2\"></span>s </div></td><td></td></tr><tr><td class=\"c x1a1 y109d w145 h13\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">At 31 March 2023<span class=\"_ _2\"></span> </div></td><td class=\"c x1a0 y109d w16 h13\"><div class=\"t m0 x1c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,742<span class=\"ls21\">   </span> </div></td></tr></table></div>The Group regularly<span class=\"_ _2\"></span> monitors the carrying<span class=\"_ _2\"></span> amount of its goodwill.<span class=\"_ _2\"></span> A revie<span class=\"_ _2\"></span>w was unde<span class=\"_ _2\"></span>rtaken at 31 March 2024, t<span class=\"_ _2\"></span>o assess whethe<span class=\"_ _2\"></span>r the carrying amount<span class=\"_ _2\"></span> of assets was supported<span class=\"_ _2\"></span> by their value in use d<span class=\"_ _2\"></span>etermined by the net pres<span class=\"_ _2\"></span>ent value of the future ca<span class=\"_ _2\"></span>sh flows derived from th<span class=\"_ _2\"></span>e assets using cash fl<span class=\"_ _2\"></span>ow projections<span class=\"_ _2\"></span> from internal fore<span class=\"_ _2\"></span>casts based on cur<span class=\"_ _2\"></span>rent levels of profitability an<span class=\"_ _2\"></span>d expectations of gr<span class=\"_ _2\"></span>owth in the business<span class=\"_ _2\"></span><span class=\"ls13\">. </span> In relation to TML<span class=\"_ _2\"></span>, a pre-tax disc<span class=\"_ _2\"></span>ount rate of 16.3% (20<span class=\"_ _2\"></span>23: 14.4%) int<span class=\"_ _2\"></span>o perpetuity was used based on a premiu<span class=\"_ _2\"></span>m to the Group WACC <span class=\"_ _2\"></span>of 12.5%<span class=\"_ _2\"></span> (2023: 10.7%)<span class=\"_ _2\"></span>.  This was considered app<span class=\"_ _2\"></span>ropriate given the relati<span class=\"_ _2\"></span>vely small size and maturity<span class=\"_ _2\"></span> of the business, <span class=\"_ _2\"></span>offset by the growth oppo<span class=\"_ _2\"></span>rtunity in mobile tel<span class=\"_ _2\"></span>ephony, and th<span class=\"_ _2\"></span>e expectation that, for the foreseeable future, T<span class=\"_ _2\"></span>ML will continue to op<span class=\"_ _2\"></span>erate as a going concern.  <span class=\"_ _19\"></span>Cashflows w<span class=\"_ _2\"></span>ere predicted over a fiv<span class=\"_ _2\"></span>e-year peri<span class=\"_ _2\"></span>od and thereafter a<span class=\"_ _2\"></span> growth rate of 2.0%<span class=\"_ _2\"></span> (2023<span class=\"_ _2\"></span>: 2.0%) into perpetuity was al<span class=\"_ _2\"></span>so used.  The resul<span class=\"_ _2\"></span>t of the review undertak<span class=\"_ _2\"></span>en at 31 March 2024 indicat<span class=\"_ _2\"></span>ed that no impairment <span class=\"_ _2\"></span>was necessary.<span class=\"_ _2\"></span>  No reasonab<span class=\"_ _2\"></span>ly possible change in t<span class=\"_ _2\"></span>he assumptions used in the impai<span class=\"_ _2\"></span>rment calculation w<span class=\"_ _2\"></span>ould give rise to an impai<span class=\"_ _2\"></span>rment of goodwill.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfImpairmentOfAssetsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-350": {
   "value": "9. Investments Investment in subsidiary companies On 1 April 2017 the trading activities, the majority of the assets and liabilities, and the employees of Telecom Plus PLC, as well as all its subsidiaries, were transferred to Utility Warehouse Limited a 100% subsidiary of Telecom Plus PLC under a group reorganisation.  The reorganisation was designed to provide the Group with a more conventional legal structure in line with other large publicly-listed entities.  The reorganisation has not had any impact on the consolidated trading results of the Group. The cost of investment in subsidiary undertakings on the Company balance sheet of \u00a3277.5 million as at 31 March 2024 (2023: \u00a3262.0m) represents the transfer of the majority of the assets, liabilities and subsidiaries of Telecom Plus PLC to Utility Warehouse Limited in exchange for shares in Utility Warehouse Limited under the group reorganisation on 1 April 2017.  Following the group reorganisation, the Company retained its investment in the JSOP Share Trust.  Included within Company Trade and other receivables is a loan receivable from the JSOP Share Trust of \u00a32,275,000 (2023: \u00a32,275,000), which represents the maximum exposure to loss from its interest in the JSOP Share Trust. Utility Warehouse Limited owns 100% of the ordinary share capital of Telecommunications Management Limited (\u2018TML\u2019), being two \u00a31 shares. The principal activities of TML are the supply of fixed wire and mobile telecommunication services to business and public sector customers, and the supply of prepaid mobile services to retail customers. Utility Warehouse Limited also owns 100% of the ordinary share capital of Utilities Plus Limited (\u2018Utilities Plus\u2019), being two \u00a31 shares.  Utilities Plus is an FCA Consumer Credit Act licensed entity which provides loans and hire purchase agreements to employees and Partners. Utility Warehouse Limited also owns 100% of the ordinary share capital of Electricity Plus Supply Limited (\u2018Electricity Plus\u2019) and Gas Plus Supply Limited (\u2018Gas Plus\u2019), being one \u00a31 share in each company. The principal activity of Electricity Plus and Gas Plus is to hold the licences for the supply of energy services to residential and business customers in the UK. Utility Warehouse Limited owns 100% of the ordinary share capital of UW Spain S.L.U. being 3,000 \u20ac1 shares.  UW Spain S.L.U. is a subsidiary set up to employ people resident in Spain. Utility Warehouse Limited owns 100% of the ordinary share capital of UWI Limited being 9,600 \u00a31 shares.  UWI Limited is a subsidiary set up to write insurance business from Gibraltar with passporting rights into the UK. As at 31 March 2024, Utility Warehouse Limited also owned 100% of the ordinary share capital of fifteen dormant non-trading subsidiaries as listed below: Freetalk Limited Mobile Xtra Limited Savings Plus Limited The Peoples Champion Limited Utility Debt Collectors Limited Utility House Limited Value Group Limited Value Plus Limited UW Energy Limited* UW Financial Services Limited* UW Mobile Limited* UW Broadband Limited* UW Multiservice Limited* UW Plus Limited* UW Limited* *Dormant companies acquired/set up during the period to secure name. As at 31 March 2024, TML owned 100% of the ordinary share capital of the following eight dormant non-trading subsidiaries:  1p Mobile Limited One Penny Mobile Limited One Penny Telecoms Limited Penny Mobile Limited  Penny Telecom Limited 1p Broadband Limited One Penny Broadband Limited Penny Broadband Limited The registered office of each company referred to in this note is: Network HQ, 508 Edgware Road, London, NW9 5AB.  The registered office of UW Spain is C/Bac de Roda, 64, edif. D, planta 3a, 08019, Barcelona, B10575538. The registered office of UWI Limited is 5/5 Crutchett\u2019s Ramp, Gibraltar, GX11 1AA.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfInvestmentsAccountedForUsingEquityMethodExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-383": {
   "value": "9. Investments Investment in subsidiary companies On 1 April 2017 the trading activities, the majority of the assets and liabilities, and the employees of Telecom Plus PLC, as well as all its subsidiaries, were transferred to Utility Warehouse Limited a 100% subsidiary of Telecom Plus PLC under a group reorganisation.  The reorganisation was designed to provide the Group with a more conventional legal structure in line with other large publicly-listed entities.  The reorganisation has not had any impact on the consolidated trading results of the Group. The cost of investment in subsidiary undertakings on the Company balance sheet of \u00a3277.5 million as at 31 March 2024 (2023: \u00a3262.0m) represents the transfer of the majority of the assets, liabilities and subsidiaries of Telecom Plus PLC to Utility Warehouse Limited in exchange for shares in Utility Warehouse Limited under the group reorganisation on 1 April 2017.  Following the group reorganisation, the Company retained its investment in the JSOP Share Trust.  Included within Company Trade and other receivables is a loan receivable from the JSOP Share Trust of \u00a32,275,000 (2023: \u00a32,275,000), which represents the maximum exposure to loss from its interest in the JSOP Share Trust. Utility Warehouse Limited owns 100% of the ordinary share capital of Telecommunications Management Limited (\u2018TML\u2019), being two \u00a31 shares. The principal activities of TML are the supply of fixed wire and mobile telecommunication services to business and public sector customers, and the supply of prepaid mobile services to retail customers. Utility Warehouse Limited also owns 100% of the ordinary share capital of Utilities Plus Limited (\u2018Utilities Plus\u2019), being two \u00a31 shares.  Utilities Plus is an FCA Consumer Credit Act licensed entity which provides loans and hire purchase agreements to employees and Partners. Utility Warehouse Limited also owns 100% of the ordinary share capital of Electricity Plus Supply Limited (\u2018Electricity Plus\u2019) and Gas Plus Supply Limited (\u2018Gas Plus\u2019), being one \u00a31 share in each company. The principal activity of Electricity Plus and Gas Plus is to hold the licences for the supply of energy services to residential and business customers in the UK. Utility Warehouse Limited owns 100% of the ordinary share capital of UW Spain S.L.U. being 3,000 \u20ac1 shares.  UW Spain S.L.U. is a subsidiary set up to employ people resident in Spain. Utility Warehouse Limited owns 100% of the ordinary share capital of UWI Limited being 9,600 \u00a31 shares.  UWI Limited is a subsidiary set up to write insurance business from Gibraltar with passporting rights into the UK. As at 31 March 2024, Utility Warehouse Limited also owned 100% of the ordinary share capital of fifteen dormant non-trading subsidiaries as listed below: Freetalk Limited Mobile Xtra Limited Savings Plus Limited The Peoples Champion Limited Utility Debt Collectors Limited Utility House Limited Value Group Limited Value Plus Limited UW Energy Limited* UW Financial Services Limited* UW Mobile Limited* UW Broadband Limited* UW Multiservice Limited* UW Plus Limited* UW Limited* *Dormant companies acquired/set up during the period to secure name. As at 31 March 2024, TML owned 100% of the ordinary share capital of the following eight dormant non-trading subsidiaries:  1p Mobile Limited One Penny Mobile Limited One Penny Telecoms Limited Penny Mobile Limited  Penny Telecom Limited 1p Broadband Limited One Penny Broadband Limited Penny Broadband Limited The registered office of each company referred to in this note is: Network HQ, 508 Edgware Road, London, NW9 5AB.  The registered office of UW Spain is C/Bac de Roda, 64, edif. D, planta 3a, 08019, Barcelona, B10575538. The registered office of UWI Limited is 5/5 Crutchett\u2019s Ramp, Gibraltar, GX11 1AA.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfSignificantInvestmentsInSubsidiariesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-351": {
   "value": "  11. Leases as lessor  Finance leases  In the provision of broadband services, the Group provides customers with a broadband router at the start of their contract.  The terms and conditions under which broadband routers are supplied to customers mean that routers are accounted for as finance leases.   To manage the risks associated with their rights to the underlying right of use assets pertaining to the finance lease, the agreement stipulates that routers must be returned or else a termination fee will apply. This termination fee reduces by 50% after two years, but there is no expiry date.  Interest income of \u00a33.2m (2023: \u00a32.3m) has been recognised in profit or loss in respect of finance leases.   The following table sets out a maturity analysis of lease receivables, showing the undiscounted lease payments to be received after the reporting date: 2024 2023 \u00a3\u2019000 \u00a3\u2019000 Less than one year 6,522 5,269 Between one and two years 6,522 5,269 Between two and three years 6,522 5,269 Between three and four years 6,522 5,269 Between four and five years 3,196 3,864 More than five years 2,649 2,731 Total undiscounted lease receivable 31,933 27,671 Unearned finance lease income (8,182) (7,614) Net investment in finance leases 23,751 20,057 Hire purchase agreements The following table sets out a maturity analysis of hire purchase agreements receivables, showing the undiscounted payments to be received after the reporting date: 2024 2023 \u00a3\u2019000 \u00a3\u2019000 Less than one year 1,246 1,137 Between one and two years 1,083 923 Between two and three years 1,050 776 Between three and four years 905 769 Between four and five years 1,135 508 More than five years 856 695 Total undiscounted hire purchase agreement receivable 6,275 4,808 Hire purchase agreements relate to branded vehicles supplied to distributors on hire purchase agreements. Operating leases The Company\u2019s former head office building, Southon House, is held as an investment property and rented to third-party tenants.  During the year \u00a30.9m (2023: \u00a30.9m) was recognised as rental income by the Group.  The following table sets out a maturity analysis of the lease payments due to be received from the tenants of Southon House, showing the undiscounted lease payments to be received after the reporting date. 2024 2023 \u00a3\u2019000 \u00a3\u2019000 Less than one year 803 803 Between one and two years 803 803 Between two and three years 803 803 Between three and four years 712 803 Between four and five years 43 712 More than five years 2,504 2,504 5,668 6,428 ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfLeasesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-352": {
   "value": " 12. Other non-current assets Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Hire purchase agreements receivable 5,029 3,681 - - Finance lease assets 23,162 19,514 - - Loan to JSOP Share Trust - - 2,275 2,275 Trade receivables 19,030 14,728 - - Loan receivable 6,450 6,450 - - Other non-current receivables 2,221 3,156 - 681 Total other non-current assets 55,892 47,529 2,275 2,956  Hire purchase agreements receivable relates to branded vehicles supplied to distributors on hire purchase agreements (see note 11). The loan receivable from the JSOP Share Trust does not bear interest and is repayable on demand.  There is no current expectation that the loan will be recalled by the Company within the next 12 months. Finance lease assets represent assets where the Company is the lessor. Non-current assets include Expected Credit Losses of \u00a311.7m (2023: \u00a38.5m) against trade receivables.  The Expected Credit Losses on all other non-current assets are not material as the balances are not overdue. The loan receivable relates to amounts owed by former subsidiary Glow Green.    ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfOtherNoncurrentAssetsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-353": {
   "value": "13. Receivables and accrued income Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Trade receivables 86,606 50,241 - - Other receivables 16,214 7,495 267 317 Hire purchase agreements receivable 1,246 1,127 - - Trade and other receivables 104,066 58,863 267 317 Accrued income 222,036 267,576 - - Trade and other receivables 104,066 58,863 267 317 Accrued income 222,036 267,576 - - Receivables and accrued income (net) 326,102 326,439 267 317 Accrued income represents unbilled receivables. Gross accrued income of \u00a3225,516,000 (2023: \u00a3274,090,000) has offset against it an allowance for bad debts of \u00a33,480,000 (2023: \u00a36,514,000), resulting in a net balance of \u00a3222,036,000 (2023: \u00a3267,576,000). Gross accrued income includes: \u00a3122,835,000 (2023: \u00a3289,596,000) revenue yet to be invoiced mainly relating to March usage; plus unbilled energy debtors of \u00a392,493,000 (2023: \u00a399,946,000); plus \u00a310,221,000 of EPG funds to be received (2023: less \u00a3123,058,000 of EPG funds received); less \u00a333,000 (2023: plus \u00a37,606,000) of Energy Bill Relief Scheme (\u201cEBRS\u201d) funds owed. Unbilled energy debtors represent amounts owed by customers who pay for their energy in fixed monthly amounts, rather than paying for actual energy usage, with the balance expected to equalise over the course of a year. The hire purchase agreements receivable shown separately in the above table relates to the provision of branded vehicles to Partners.  The majority of the vehicles are supplied on interest- free hire purchase agreements and therefore there are no reconciling items to disclose between the present value of the minimum lease payments and gross investment in the leases.   Allowance for credit losses on trade receivables and accrued income from customer invoicing In accordance with note (r) of the Significant Accounting Policies, trade receivables are stated at their nominal value as reduced by the expected lifetime credit losses.  The Expected Credit Loss model is applied to trade receivables from customer invoicing with credit losses measured using a provisioning metric, adjusted where required, to take into account current macro- economic factors.  The Group do not consider any current or non-current assets to contain a significant financing component and therefore have applied the simplified approach for Expected Credit Losses.  The Group assesses the expected recoverability of trade receivables based on a categorisation matrix and applies a provision against such trade receivables based on the historical collection experience of those categories (principally whether the indebted customer remains with the Group or not, and the age of the debt).  The Group also assesses the latest information it has available on customer collections post the balance sheet date in order to evaluate whether there has been any impact on its customers from changes in the prevailing macroeconomic situation.  Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Allowances as at 1 April 42,691 25,026 - - Additions \u2013 charged to consolidated income statement 30,712  28,675  -  - Allowances used on fully written down receivables  (14,383)  (11,010)  -  - Allowances as at 31 March 59,020 42,691 - -  Analysis of trade receivables and accrued income from customer invoicing  The tables below show an aged debt analysis between debts owed by customers who are still supplied by the Group (\u201cLive\u201d) and customers who are no longer supplied by the group (\u201cClosed\u201d).  As at 31 March Live Closed Total 2024 Gross Allowance Gross Allowance Gross Allowance Net \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Accrued income - not past due  225,516  (3,480)  -  -  225,516  (3,480)  222,036 Trade receivables - past due  0-30 days 12,703 (2,803) 1,874 (1,034) 14,577 (3,837) 10,740 31-90 days 24,106 (5,575) 4,602 (3,703) 28,708 (9,278) 19,430 >91 days 68,223 (14,533)   18,947 (16,201) 87,170 (30,734) 56,436 Total past due 105,032 (22,911) 25,423 (20,938) 130,455 (43,849) 86,606 Trade receivables Total due in over 1 30,721 (11,691) - - 30,721 (11,691) 19,030 year Total trade 135,753 (34,602) 25,423 (20,938) 161,176 (55,540) 105,636 receivables Total 361,269 (38,082) 25,423 (20,938) 386,692 (59,020) 327,672 As at 31 March Live Closed Total 2023 Gross Allowance Gross Allowance Gross Allowance Net \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Accrued income - not past due  274,090  (6,514)  -  -  274,090  (6,514)  267,576 Trade receivables - past due  0-30 days 11,490 (2,669) 1,525 (323) 13,015 (2,992) 10,023 31-90 days 22,174 (5,815) 3,367 (2,583) 25,541 (8,398) 17,143 >91 days 31,527 (9,561)   7,789 (6,680) 39,316 (16,241) 23,075 Total past due 65,191 (18,045) 12,681 (9,586) 77,872 (27,631) 50,241 Trade receivables Total due in over 1 year 23,274 (8,546) - - 23,274 (8,546) 14,728 Total trade 88,465 (26,591) 12,681 (9,586) 101,146 (36,177) 64,969 receivables Total 362,555 (33,105) 12,681 (9,586) 375,236 (42,691) 332,545 As at 31 March 2024 and 31 March 2023 the Group had made provision for past due debts and therefore has no material exposure to trade receivables that were passed due and not individually impaired. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfTradeAndOtherReceivablesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-398": {
   "value": "Allowance for credit losses on trade receivables and accrued income from customer invoicing In accordance with note (r) of the Significant Accounting Policies, trade receivables are stated at their nominal value as reduced by the expected lifetime credit losses.  The Expected Credit Loss model is applied to trade receivables from customer invoicing with credit losses measured using a provisioning metric, adjusted where required, to take into account current macro- economic factors.  The Group do not consider any current or non-current assets to contain a significant financing component and therefore have applied the simplified approach for Expected Credit Losses.  The Group assesses the expected recoverability of trade receivables based on a categorisation matrix and applies a provision against such trade receivables based on the historical collection experience of those categories (principally whether the indebted customer remains with the Group or not, and the age of the debt).  The Group also assesses the latest information it has available on customer collections post the balance sheet date in order to evaluate whether there has been any impact on its customers from changes in the prevailing macroeconomic situation.  Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Allowances as at 1 April 42,691 25,026 - - Additions \u2013 charged to consolidated income statement 30,712  28,675  -  - Allowances used on fully written down receivables  (14,383)  (11,010)  -  - Allowances as at 31 March 59,020 42,691 - - ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfAllowanceForCreditLossesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-354": {
   "value": "14. Costs to obtain contracts The Group has the following assets at the reporting date in relation to contract costs: 2024 2023 \u00a3\u2019000 \u00a3\u2019000 Commissions paid to acquire contracts 2,829 3,152 Commissions paid in advance 20,582 17,760 23,411 20,912 Commissions paid to acquire contracts represent up-front commissions paid to Partners for introducing customers to the Group and are amortised when the related revenues are recognised over the average lifetime of the Group's customers of 7 years.  In the current period the amount of amortisation was \u00a30.3m (2023: \u00a31.2m).  Partners also earn commission on the ongoing monthly use of the Group\u2019s services by customers they have introduced (\u201ctrailing commissions\u201d).  Trailing commissions are recognised in the Statement of Comprehensive Income as they are earned by Partners on an accruals basis.  In the current period the amount of trailing commissions was \u00a324.6m (2023: \u00a324.2m). Commissions paid in advance represent the bringing forward of certain future trailing commission payments expected to be due on customers Partners have introduced.  These advance commission payments are amortised on a straight-line basis through the Statement of Comprehensive Income over the period during which they are earned and would otherwise have been paid had the payment not been brought forward.  In the current period the amount of amortisation was \u00a39.8m (2023: \u00a36.2m).  See accounting policies note (e). ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfOtherCurrentAssetsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-355": {
   "value": "15. Interest bearing loans and borrowings Loans \u2013 changes in liabilities from financing activities Group  2024 2023 \u00a3\u2019000 \u00a3\u2019000 As at 1 April 89,721 99,215 Changes from financing cashflows Drawdown of bank loans 108,550 55,000 Drawdown of private placement loans 75,000 - Repayment of bank loans (95,000) (65,000) Total changes from financing cashflows 88,550 (10,000) Other changes - arrangement fees Additions (2,151) - Amortisation 389 506 Total other changes (1,762) 506 Total long-term borrowings as at 31 March 176,509 89,721 Interest expense 9,255 5,051 Interest paid 7,195 4,934 Due within one year - - Due after one year 178,550 90,000 178,550 90,000 The bank loans, when drawn down, are stated net of unamortised arrangement fees of \u00a32,041,000 (2023: \u00a3279,000) on the face of the Balance sheet.  These costs have been capitalised and are being amortised over the term of the bank loans.  In November 2023 the Group agreed to extend its revolving bank debt facilities of \u00a3175,000,000 with Barclays Bank PLC, Lloyds Bank PLC and Bank of Ireland Group PLC (\u2018the Revolving Debt Facilities\u2019) for the period to 30 Nov 2027.  In November 2023 the Group also entered private placement debt facilities of \u00a375,000,000 in total with MetLife and Pricoa for the period to 30 Nov 2030. The debt facilities are subject to two financial covenants: (i) Net debt/EBITDA of not more than 3.0:1; and (ii) EBITDA/net finance charges of not less than 3.0:1.  The covenants are tested twice per year and the Group has significant headroom to the covenant limits under both these measures.  The Group draws down on the revolving debt facilities in tranches as funds are required.  The interest period on the drawn tranches is typically one month and the tranches automatically rollover at the end of each interest period unless the Group, at its discretion, decides to repay the tranche.  The private placement facilities were fully drawn down at the start of the agreements and interest is payable at a fixed rate over the term of the facilities. In addition, as at 31 March 2024 the Group had letters of credit in place relating to certain energy distribution charges with a total value covered of \u00a35,095,000 (2023: \u00a33,600,000).  All bank loans are secured through a floating charge on the assets of the Group. Maturity analysis Group  2024 2023 \u00a3\u2019000 \u00a3\u2019000 Due in one year or less 11,975 - Due in more than one year but not more than two years 11,975 102,049 Due in more than two years but not more than five years 213,157  -  237,107 102,049 The analysis of maturity above includes interest to be paid during the term of the loans in accordance with IFRS 7 Financial Instruments: Disclosures. Lease liabilities - changes in liabilities from financing activities Group  2024 2023 \u00a3\u2019000 \u00a3\u2019000 As at 1 April 659 766 Additional lease liability 3,414 - Changes from financing cashflows Payment of lease liabilities (278) (124) Interest relating to lease liabilities 26 17 Total changes from financing cashflows (252) (107) As at 31 March 3,821 659 The additional lease liability relates to the Group\u2019s new central London hub office in Farringdon. Maturity analysis Group  2024 2023 \u00a3\u2019000 \u00a3\u2019000 Due in one year or less 842 104 Due in more than one year but not more than two years 842 502 Due in more than two years but not more than five years 2,331 100 4,015 706 The analysis of maturity above shows the contractual undiscounted cashflows associated with lease liabilities.  There are no lease liabilities in the Company.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfBorrowingsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-356": {
   "value": "16. Trade and other payables Group Company 2024 2023 2024 2023 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 \u00a3\u2019000 Current Trade payables 44,567 38,830 124 5 Inter-company payables - - 24,259 44,316 Other taxation and social security 11,449 16,566 - - 56,016 55,396 24,383 44,321 The contractual maturities for trade payables fall within one year.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfTradeAndOtherPayablesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-357": {
   "value": "17. Accrued expe<span class=\"_ _2\"></span>nses and deferred <span class=\"_ _2\"></span>income<span class=\"_ _2\"></span><span class=\"ff14 fs1\"> </span><table class=\"s w1f4 h162\" id=\"_eab7b9e4-7383-457d-b969-4af30ae65f67\"><tr><td></td><td></td><td class=\"c x1ab y1147 w156 h7c\"><div class=\"t m0 x32 h9 ybdd ff2 fs3 fc0 sc0 ls0 ws0\">G<span class=\"_ _17\"></span>ro<span class=\"_ _17\"></span>up<span class=\"_ _0\"></span> </div></td><td class=\"c x1a4 y1147 w157 h7c\"><div class=\"t m0 x37 h9 ybdd ff2 fs3 fc0 sc0 ls0 ws0\">C<span class=\"_ _0\"></span>o<span class=\"_ _0\"></span>m<span class=\"_ _17\"></span>pa<span class=\"_ _17\"></span>ny<span class=\"_ _17\"></span> </div></td><td></td></tr><tr><td></td><td class=\"c x1ab y1148 w158 h41\"><div class=\"t m0 x92 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x1ac y1148 w159 h41\"><div class=\"t m0 x18 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td><td class=\"c x1a4 y1148 w158 h41\"><div class=\"t m0 x92 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x1ad y1148 w15a h41\"><div class=\"t m0 x92 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x1ab y1149 w158 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x1ac y1149 w159 h41\"><div class=\"t m0 xa3 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x1a4 y1149 w158 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x1ad y1149 w15a h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y114a w117 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Accrued expenses<span class=\"_ _2\"></span> </div></td><td class=\"c x1ab y114a w158 h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">112,385 </div></td><td class=\"c x1ac y114a w159 h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">359,348 </div></td><td class=\"c x1a4 y114a w158 h41\"><div class=\"t m0 x18 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">18<span class=\"ls0\"> </span></div></td><td class=\"c x1ad y114a w15a h41\"><div class=\"t m0 xa3 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">117<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y114b w117 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Energy payment <span class=\"_ _2\"></span>on account cr<span class=\"_ _2\"></span>editors* </div></td><td class=\"c x1ab y114b w158 h41\"><div class=\"t m0 xf6 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">56,407 </div></td><td class=\"c x1ac y114b w159 h41\"><div class=\"t m0 xe h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">57,518 </div></td><td class=\"c x1a4 y114b w158 h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1ad y114b w15a h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td class=\"c x164 y114c w117 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Insurance techni<span class=\"_ _2\"></span>cal provisions<span class=\"_ _2\"></span> </div></td><td class=\"c x1ab y114c w158 h7c\"><div class=\"t m0 xf6 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">11,178 </div></td><td class=\"c x1ac y114c w159 h7c\"><div class=\"t m0 x75 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1a4 y114c w158 h7c\"><div class=\"t m0 xb h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1ad y114c w15a h7c\"><div class=\"t m0 xb h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td class=\"c x164 y114d w117 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Deferred income<span class=\"_ _2\"></span> </div></td><td class=\"c x1ab y114d w158 h41\"><div class=\"t m0 x1b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">1,338 </div></td><td class=\"c x1ac y114d w159 h41\"><div class=\"t m0 x3f h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">488<span class=\"ls0\"> </span></div></td><td class=\"c x1a4 y114d w158 h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1ad y114d w15a h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td></td><td class=\"c x1ab y114e w158 h7c\"><div class=\"t m0 x2c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">181,308 </div></td><td class=\"c x1ac y114e w159 h7c\"><div class=\"t m0 x40 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">417,354 </div></td><td class=\"c x1a4 y114e w158 h7c\"><div class=\"t m0 x18 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">18<span class=\"ls0\"> </span></div></td><td class=\"c x1ad y114e w15a h7c\"><div class=\"t m0 xa3 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">117<span class=\"ls0\"> </span></div></td></tr></table>*In the current<span class=\"_ _0\"></span> year, the p<span class=\"_ _0\"></span>resentation of En<span class=\"_ _0\"></span>ergy payment<span class=\"_ _0\"></span> on account<span class=\"_ _0\"></span> creditors <span class=\"_ _0\"></span>was reviewed<span class=\"_ _0\"></span> and amende<span class=\"_ _0\"></span>d to show th<span class=\"_ _0\"></span>e balances owed<span class=\"_ _0\"></span> to customers<span class=\"_ _0\"></span> less amounts ac<span class=\"_ _0\"></span>crued by th<span class=\"_ _0\"></span>ose custom<span class=\"_ _0\"></span>ers for en<span class=\"_ _0\"></span>ergy used in<span class=\"_ _17\"></span> <span class=\"_ _2\"></span>March<span class=\"_ _0\"></span> 2024 and bil<span class=\"_ _0\"></span>led in April 2024.  Previ<span class=\"_ _0\"></span>ously these billed amoun<span class=\"_ _0\"></span>ts had been p<span class=\"_ _0\"></span>resented <span class=\"_ _0\"></span>in accrued expenses<span class=\"_ _0\"></span> (see note 1<span class=\"_ _0\"></span>3).   The contractual mat<span class=\"_ _2\"></span>urities of accrued expens<span class=\"_ _2\"></span>es fall within<span class=\"_ _2\"></span> one year.<span class=\"_ _2\"></span><span class=\"ls33\">  </span>Accrued expenses mainly represent suppli<span class=\"_ _2\"></span>er accruals for wholesale<span class=\"_ _2\"></span> costs.<span class=\"_ _2\"></span> ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfAccruedExpensesAndOtherLiabilitiesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-384": {
   "value": "17. Accrued expe<span class=\"_ _2\"></span>nses and deferred <span class=\"_ _2\"></span>income<span class=\"_ _2\"></span><span class=\"ff14 fs1\"> </span><table class=\"s w1f4 h162\" id=\"_eab7b9e4-7383-457d-b969-4af30ae65f67\"><tr><td></td><td></td><td class=\"c x1ab y1147 w156 h7c\"><div class=\"t m0 x32 h9 ybdd ff2 fs3 fc0 sc0 ls0 ws0\">G<span class=\"_ _17\"></span>ro<span class=\"_ _17\"></span>up<span class=\"_ _0\"></span> </div></td><td class=\"c x1a4 y1147 w157 h7c\"><div class=\"t m0 x37 h9 ybdd ff2 fs3 fc0 sc0 ls0 ws0\">C<span class=\"_ _0\"></span>o<span class=\"_ _0\"></span>m<span class=\"_ _17\"></span>pa<span class=\"_ _17\"></span>ny<span class=\"_ _17\"></span> </div></td><td></td></tr><tr><td></td><td class=\"c x1ab y1148 w158 h41\"><div class=\"t m0 x92 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x1ac y1148 w159 h41\"><div class=\"t m0 x18 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td><td class=\"c x1a4 y1148 w158 h41\"><div class=\"t m0 x92 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x1ad y1148 w15a h41\"><div class=\"t m0 x92 h9 y439 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x1ab y1149 w158 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x1ac y1149 w159 h41\"><div class=\"t m0 xa3 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x1a4 y1149 w158 h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x1ad y1149 w15a h41\"><div class=\"t m0 x2f h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y114a w117 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Accrued expenses<span class=\"_ _2\"></span> </div></td><td class=\"c x1ab y114a w158 h41\"><div class=\"t m0 x2c h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">112,385 </div></td><td class=\"c x1ac y114a w159 h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">359,348 </div></td><td class=\"c x1a4 y114a w158 h41\"><div class=\"t m0 x18 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">18<span class=\"ls0\"> </span></div></td><td class=\"c x1ad y114a w15a h41\"><div class=\"t m0 xa3 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">117<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y114b w117 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Energy payment <span class=\"_ _2\"></span>on account cr<span class=\"_ _2\"></span>editors* </div></td><td class=\"c x1ab y114b w158 h41\"><div class=\"t m0 xf6 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">56,407 </div></td><td class=\"c x1ac y114b w159 h41\"><div class=\"t m0 xe h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">57,518 </div></td><td class=\"c x1a4 y114b w158 h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1ad y114b w15a h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td class=\"c x164 y114c w117 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Insurance techni<span class=\"_ _2\"></span>cal provisions<span class=\"_ _2\"></span> </div></td><td class=\"c x1ab y114c w158 h7c\"><div class=\"t m0 xf6 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">11,178 </div></td><td class=\"c x1ac y114c w159 h7c\"><div class=\"t m0 x75 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1a4 y114c w158 h7c\"><div class=\"t m0 xb h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1ad y114c w15a h7c\"><div class=\"t m0 xb h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td class=\"c x164 y114d w117 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Deferred income<span class=\"_ _2\"></span> </div></td><td class=\"c x1ab y114d w158 h41\"><div class=\"t m0 x1b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">1,338 </div></td><td class=\"c x1ac y114d w159 h41\"><div class=\"t m0 x3f h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">488<span class=\"ls0\"> </span></div></td><td class=\"c x1a4 y114d w158 h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1ad y114d w15a h41\"><div class=\"t m0 xb h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td></td><td class=\"c x1ab y114e w158 h7c\"><div class=\"t m0 x2c h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">181,308 </div></td><td class=\"c x1ac y114e w159 h7c\"><div class=\"t m0 x40 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">417,354 </div></td><td class=\"c x1a4 y114e w158 h7c\"><div class=\"t m0 x18 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">18<span class=\"ls0\"> </span></div></td><td class=\"c x1ad y114e w15a h7c\"><div class=\"t m0 xa3 h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">117<span class=\"ls0\"> </span></div></td></tr></table>*In the current<span class=\"_ _0\"></span> year, the p<span class=\"_ _0\"></span>resentation of En<span class=\"_ _0\"></span>ergy payment<span class=\"_ _0\"></span> on account<span class=\"_ _0\"></span> creditors <span class=\"_ _0\"></span>was reviewed<span class=\"_ _0\"></span> and amende<span class=\"_ _0\"></span>d to show th<span class=\"_ _0\"></span>e balances owed<span class=\"_ _0\"></span> to customers<span class=\"_ _0\"></span> less amounts ac<span class=\"_ _0\"></span>crued by th<span class=\"_ _0\"></span>ose custom<span class=\"_ _0\"></span>ers for en<span class=\"_ _0\"></span>ergy used in<span class=\"_ _17\"></span> <span class=\"_ _2\"></span>March<span class=\"_ _0\"></span> 2024 and bil<span class=\"_ _0\"></span>led in April 2024.  Previ<span class=\"_ _0\"></span>ously these billed amoun<span class=\"_ _0\"></span>ts had been p<span class=\"_ _0\"></span>resented <span class=\"_ _0\"></span>in accrued expenses<span class=\"_ _0\"></span> (see note 1<span class=\"_ _0\"></span>3).   The contractual mat<span class=\"_ _2\"></span>urities of accrued expens<span class=\"_ _2\"></span>es fall within<span class=\"_ _2\"></span> one year.<span class=\"_ _2\"></span><span class=\"ls33\">  </span>Accrued expenses mainly represent suppli<span class=\"_ _2\"></span>er accruals for wholesale<span class=\"_ _2\"></span> costs.<span class=\"_ _2\"></span> ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfDeferredIncomeExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-358": {
   "value": "18. Capital and reserves Issued share capital       2024 2023 Number Number (\u2018000) \u00a3\u2019000 (\u2018000) \u00a3\u2019000 Authorised ordinary shares of 5p each in the Company 160,000 8,000 160,000 8,000 Allotted, called up and fully paid ordinary share capital: At 1 April 79,937 3,997 79,508 3,976 Issue of new ordinary shares 79 4 429 21 At 31 March 80,016 4,001 79,937 3,997 Authorised \u2018B\u2019 shares of 2p each in subsidiary 650 13 650 13 Allotted and fully paid \u2018B\u2019 share capital:  At 1 April 330 6 330 6 Issue of new \u2018B\u2019 shares - - - - Cancellation of \u2018B\u2019 shares - - - - At 31 March 330 6 330 6 Total Group share capital at 31 March  4,007 4,003 At the year end the Company\u2019s share price was 1,628p and the range during the financial year was 1,362p to 1,976p. At 31 March 2024, the Company had 80,016,529 (2023: 79,937,421) shares in issue.  The total number of voting rights of 5p ordinary shares in the Company was 78,883,824 (2023: 79,455,145), excluding shares held in treasury.  Since the year end, a further 10,162 shares have been issued to satisfy the exercise of employee and distributor share options, increasing the total number of voting rights of 5p ordinary shares in the Company to 78,893,986.   As at 31 March 2024 there were 1,132,705 ordinary shares held in treasury (2023: 482,276). There are 252,638 ordinary shares held in the JSOP Share Trust, representing approximately 0.3% of issued share capital, on which voting and dividend rights have been waived.  These shares are included in the above total voting rights figure of 79,883,824.  The JSOP reserve in the Group accounts represents ordinary shares in the Company held by the JSOP Share Trust.   As at 31 March 2024, the total \u2018B\u2019 share capital in Utility Warehouse Limited was \u00a36,000 (2024: \u00a36,000) and therefore the total Group share capital is \u00a34,007,000 (2023: \u00a34,003,000). This \u2018B\u2019 share capital represents the capital contributions from employees for subscriptions to the LTIP 2016 - growth shares incentive scheme detailed in note 21. Capital management The Group's overall objective when managing capital is to continue to provide attractive returns to shareholders.  Total shareholder equity at 31 March 2024 was \u00a3232.6 million (2023: \u00a3230.7 million).  The Group's current capital management strategy is to retain sufficient working capital for day- to-day operating requirements.  The Group\u2019s capital management strategy is also to ensure that interest costs are minimised. Under the Group\u2019s energy supply arrangements, E.ON (formerly npower) is responsible for funding the principal working capital requirements relating to the supply of energy to the Company\u2019s customers.  This includes funding the Budget Plans of customers who pay for their energy in equal monthly instalments. Dividends  2024 2023 \u00a3\u2019000 \u00a3\u2019000 Prior year final paid 46p (2023: 30p) per share 36,445 23,689 Interim paid 36p (2023: 34p) per share 28,537 26,912 The Directors have proposed a final dividend of 47p per ordinary share totalling approximately \u00a336.4 million, payable on 23 August 2024, to shareholders on the register at the close of business on 2 August 2024. In accordance with the Group\u2019s accounting policies the dividend has not been included as a liability as at 31 March 2024. This dividend will be subject to income tax at each recipient\u2019s individual marginal income tax rate. Share buybacks During the period the Company bought back \u00a310.2m of ordinary shares in the market, comprising 650,429 ordinary shares at an average price of 1,566p per share. Shareholder returns The total return to shareholders of 87.1% for the current year has been calculated based on total dividends of \u00a364.9m (interim dividend of \u00a328.5m paid in December 2023 plus final dividend \u00a336.4m to be paid in August 2024 as set out above), plus the share buyback of \u00a310.2m, divided by the adjusted profit after tax of \u00a386.2m (see note 19). ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfShareCapitalReservesAndOtherEquityInterestExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-385": {
   "value": "Issued share capital       2024 2023 Number Number (\u2018000) \u00a3\u2019000 (\u2018000) \u00a3\u2019000 Authorised ordinary shares of 5p each in the Company 160,000 8,000 160,000 8,000 Allotted, called up and fully paid ordinary share capital: At 1 April 79,937 3,997 79,508 3,976 Issue of new ordinary shares 79 4 429 21 At 31 March 80,016 4,001 79,937 3,997 Authorised \u2018B\u2019 shares of 2p each in subsidiary 650 13 650 13 Allotted and fully paid \u2018B\u2019 share capital:  At 1 April 330 6 330 6 Issue of new \u2018B\u2019 shares - - - - Cancellation of \u2018B\u2019 shares - - - - At 31 March 330 6 330 6 Total Group share capital at 31 March  4,007 4,003 At the year end the Company\u2019s share price was 1,628p and the range during the financial year was 1,362p to 1,976p. At 31 March 2024, the Company had 80,016,529 (2023: 79,937,421) shares in issue.  The total number of voting rights of 5p ordinary shares in the Company was 78,883,824 (2023: 79,455,145), excluding shares held in treasury.  Since the year end, a further 10,162 shares have been issued to satisfy the exercise of employee and distributor share options, increasing the total number of voting rights of 5p ordinary shares in the Company to 78,893,986.   As at 31 March 2024 there were 1,132,705 ordinary shares held in treasury (2023: 482,276). There are 252,638 ordinary shares held in the JSOP Share Trust, representing approximately 0.3% of issued share capital, on which voting and dividend rights have been waived.  These shares are included in the above total voting rights figure of 79,883,824.  The JSOP reserve in the Group accounts represents ordinary shares in the Company held by the JSOP Share Trust.   As at 31 March 2024, the total \u2018B\u2019 share capital in Utility Warehouse Limited was \u00a36,000 (2024: \u00a36,000) and therefore the total Group share capital is \u00a34,007,000 (2023: \u00a34,003,000). This \u2018B\u2019 share capital represents the capital contributions from employees for subscriptions to the LTIP 2016 - growth shares incentive scheme detailed in note 21. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfIssuedCapitalExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-399": {
   "value": "As at 31 March 2024 there were 1,132,705 ordinary shares held in treasury (2023: 482,276).",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfTreasurySharesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-400": {
   "value": "There are 252,638 ordinary shares held in the JSOP Share Trust, representing approximately 0.3% of issued share capital, on which voting and dividend rights have been waived.  These shares are included in the above total voting rights figure of 79,883,824.  The JSOP reserve in the Group accounts represents ordinary shares in the Company held by the JSOP Share Trust.  ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfReservesAndOtherEquityInterestExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-386": {
   "value": "Capital management The Group's overall objective when managing capital is to continue to provide attractive returns to shareholders.  Total shareholder equity at 31 March 2024 was \u00a3232.6 million (2023: \u00a3230.7 million).  The Group's current capital management strategy is to retain sufficient working capital for day- to-day operating requirements.  The Group\u2019s capital management strategy is also to ensure that interest costs are minimised. Under the Group\u2019s energy supply arrangements, E.ON (formerly npower) is responsible for funding the principal working capital requirements relating to the supply of energy to the Company\u2019s customers.  This includes funding the Budget Plans of customers who pay for their energy in equal monthly instalments.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfObjectivesPoliciesAndProcessesForManagingCapitalExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-387": {
   "value": "Dividends<span class=\"_ _2\"></span><span class=\"ff14\"> <span class=\"_ _4e\"></span><span class=\"ff2\"> </span></span><table class=\"s w207 h164\" id=\"_aaedda5f-9988-4fe5-b535-cfc08bfd2e0e\"><tr><td></td><td class=\"c x1cd y115e w108 h7c\"><div class=\"t m0 x12 h9 y91f ff2 fs3 fc0 sc0 ls51 ws0\">2024<span class=\"ls0\"> </span></div></td><td class=\"c x1ce y115e w17b h7c\"><div class=\"t m0 xf h9 y91f ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x1cd y115f w108 h41\"><div class=\"t m0 x59 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x1ce y115f w17b h41\"><div class=\"t m0 x2c h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x137 y1160 w107 h7c\"><div class=\"t m0 x14 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Prior year final paid<span class=\"_ _2\"></span> <span class=\"ls1\">46p</span> (2023: 30<span class=\"_ _2\"></span>p) per share </div></td><td class=\"c x1cd y1160 w108 h7c\"><div class=\"t m0 x28 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">36,445 </div></td><td class=\"c x1ce y1160 w17b h7c\"><div class=\"t m0 x11 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">23,689 </div></td></tr><tr><td class=\"c x137 y10a8 w107 h41\"><div class=\"t m0 x14 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Interim paid 36p (20<span class=\"_ _2\"></span>23<span class=\"ls27\">: <span class=\"ls1\">34</span></span>p) per share </div></td><td class=\"c x1cd y10a8 w108 h41\"><div class=\"t m0 x28 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">28,537 </div></td><td class=\"c x1ce y10a8 w17b h41\"><div class=\"t m0 x11 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">26,912 </div></td></tr></table>The Directors have<span class=\"_ _2\"></span> proposed a fin<span class=\"_ _2\"></span>al dividend of 47<span class=\"_ _2\"></span>p per ordinary<span class=\"_ _2\"></span> share totallin<span class=\"_ _2\"></span>g approximately \u00a336.4 milli<span class=\"_ _2\"></span>on, payable on<span class=\"_ _2\"></span> 23 August 2024, to sh<span class=\"_ _2\"></span>areholders on the regi<span class=\"_ _2\"></span>ster at the close of business on 2 August 2<span class=\"_ _2\"></span>024<span class=\"ff5\">. In ac<span class=\"_ _2\"></span>cordance with the Group\u2019s a<span class=\"_ _2\"></span>ccounting policies th<span class=\"_ _2\"></span>e dividend has </span>not been included a<span class=\"_ _2\"></span>s a liabilit<span class=\"_ _2\"></span>y as at 31 March 20<span class=\"_ _2\"></span><span class=\"ls1\">24</span>. This dividend wil<span class=\"_ _2\"></span>l be subject to incom<span class=\"_ _2\"></span>e tax at each recipient\u2019s in<span class=\"_ _2\"></span>dividual<span class=\"_ _2\"></span> marginal income tax rat<span class=\"_ _2\"></span>e.<span class=\"_ _2\"></span><span class=\"ff4\"> </span>Share buyback<span class=\"_ _2\"></span>s During the period<span class=\"_ _2\"></span> the Company bought back<span class=\"_ _2\"></span> \u00a310.2<span class=\"_ _2\"></span>m of ordinary shares<span class=\"_ _2\"></span> in the market, comprising 65<span class=\"_ _2\"></span>0,429 ordinary shares at an<span class=\"_ _2\"></span> average price of 1,566p<span class=\"_ _2\"></span> per share.<span class=\"_ _2\"></span> Shareholder<span class=\"_ _2\"></span> returns The total return to<span class=\"_ _2\"></span> shareholders of 87<span class=\"_ _2\"></span><span class=\"ls13\">.1</span>% for th<span class=\"_ _2\"></span>e current year has been calcul<span class=\"_ _2\"></span>ated based on total dividends of<span class=\"_ _2\"></span> \u00a364.9m (interim divid<span class=\"_ _2\"></span>end of \u00a328.5m pai<span class=\"_ _2\"></span>d in <span class=\"_ _2\"></span>December 2023 plus <span class=\"_ _2\"></span>final dividend \u00a336.4m t<span class=\"_ _2\"></span>o be paid in Au<span class=\"_ _2\"></span>gust 2024 as set out above),<span class=\"_ _2\"></span> plus the share buyback <span class=\"_ _2\"></span>of \u00a310.<span class=\"ls0\">2m, divided by the<span class=\"_ _2\"></span> adjusted profit aft<span class=\"_ _2\"></span>er tax of \u00a386<span class=\"_ _2\"></span><span class=\"ls13\">.2</span>m (see note 19<span class=\"_ _2\"></span>). </span>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfDividendsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-359": {
   "value": "19.<span class=\"ls0\"> Earnings<span class=\"_ _2\"></span> per share </span>The calculati<span class=\"_ _2\"></span>on of basic and di<span class=\"_ _2\"></span>luted earnings p<span class=\"_ _2\"></span>er share <span class=\"ff5\">(\u201cEPS\u201d)</span> i<span class=\"_ _2\"></span>s based on the foll<span class=\"_ _2\"></span>owing data:<span class=\"_ _2\"></span> <table class=\"s w208 h165\" id=\"_f5074923-fd1e-42b0-a7cf-4faa910cba74\"><tr><td></td><td class=\"c x1cf y1161 w209 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls1e ws0\">202<span class=\"ls0\">4<span class=\"_ _6b\"> </span></span></div></td><td class=\"c x1d0 y1161 w209 h149\"><div class=\"t m0 x12a h1b y1043 ff2 fs4 fc0 sc0 ls1e ws0\">202<span class=\"ls0\">3<span class=\"_ _6b\"> </span></span></div></td></tr><tr><td></td><td class=\"c x1cf y1162 w20a h166\"><div class=\"t m0 x12a h1b y1043 ff4 fs4 fc0 sc0 ls0 ws0\">\u00a3'000<span class=\"_ _6b\"> </span></div></td><td class=\"c x1d0 y1162 w20a h166\"><div class=\"t m0 x12a h1b y1043 ff4 fs4 fc0 sc0 ls0 ws0\">\u00a3'000<span class=\"_ _6b\"> </span></div></td></tr><tr><td class=\"c x15c y1163 w17c h121\"><div class=\"t m0 x14 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">Earnings for the purpose of basic and diluted EPS </div></td><td class=\"c x1d1 y1163 w17e h121\"><div class=\"t m0 x30 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">71,0<span class=\"ls5\">37</span> </div></td><td class=\"c x1d2 y1163 w180 h121\"><div class=\"t m0 x7b h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">68,426 </div></td></tr><tr><td class=\"c x15c y1164 w17c h120\"><div class=\"t m0 x14 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">Share incentive scheme charges (net of tax) </div></td><td class=\"c x1d1 y1164 w17e h120\"><div class=\"t m0 x1b h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">3,901 </div></td><td class=\"c x1d2 y1164 w180 h120\"><div class=\"t m0 xc6 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">2,346 </div></td></tr><tr><td class=\"c x15c y1165 w17c h120\"><div class=\"t m0 x14 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">Amortisation of energy supply contract intangible assets  </div></td><td class=\"c x1d1 y1165 w17e h120\"><div class=\"t m0 x30 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">11,228 </div></td><td class=\"c x1d2 y1165 w180 h120\"><div class=\"t m0 x7b h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">11,228 </div></td></tr><tr><td class=\"c x15c y1166 w17c h121\"><div class=\"t m0 x14 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">Profit on disposal of subsidiary </div></td><td class=\"c x1d1 y1166 w17e h121\"><div class=\"t m0 x1 h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x1d2 y1166 w180 h121\"><div class=\"t m0 x1d h1b y997 ff4 fs4 fc0 sc0 ls0 ws0\">(3,595) </div></td></tr><tr><td class=\"c x132 y1169 w20b h167\"><div class=\"t m0 x12a h1b y1167 ff4 fs4 fc0 sc0 ls0 ws0\">Earnings excluding share incentive scheme charges and<span class=\"_ _6b\"> </span></div><div class=\"t m0 x12a h1b y1168 ff4 fs4 fc0 sc0 ls0 ws0\">amortisation of intangibles for the purpose of adjusted basic<span class=\"_ _6b\"> </span></div></td><td class=\"c x1d1 y116a w17e hc0\"><div class=\"t m0 x30 h1b y66a ff4 fs4 fc0 sc0 ls0 ws0\">8<span class=\"ls5\">6,</span>1<span class=\"ls5\">66</span> </div></td><td class=\"c x1d2 y116a w180 hc0\"><div class=\"t m0 x7b h1b y66a ff4 fs4 fc0 sc0 ls0 ws0\">78,405 </div></td></tr><tr><td class=\"c x132 y116b w20c h168\"><div class=\"t m0 x12a h1b y1168 ff4 fs4 fc0 sc0 ls0 ws0\">and diluted EPS<span class=\"_ _6b\"> </span></div></td><td class=\"c x1d1 y116c w17e h1c\"><div class=\"t m0 x13 h1b y282 ff2 fs4 fc0 sc0 ls0 ws0\">Number  </div></td><td class=\"c x1d2 y116c w180 h1c\"><div class=\"t m0 x2f h1b y282 ff2 fs4 fc0 sc0 ls0 ws0\">Number  </div></td></tr><tr><td></td><td class=\"c x1d1 y116d w17e h1c\"><div class=\"t m0 xf6 h1b y282 ff5 fs4 fc0 sc0 ls0 ws0\">(\u2018000s) <span class=\"ff4\"> </span></div></td><td class=\"c x1d2 y116d w180 h1c\"><div class=\"t m0 x7b h1b y282 ff5 fs4 fc0 sc0 ls0 ws0\">(\u2018000s) <span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x15c y116e w17c h123\"><div class=\"t m0 x14 h1b ye9f ff4 fs4 fc0 sc0 ls0 ws0\">Weighted average number of ordinary shares for the </div><div class=\"t m0 x14 h1b yda9 ff4 fs4 fc0 sc0 ls0 ws0\">purpose of basic EPS </div></td><td class=\"c x1d1 y116e w17e h123\"><div class=\"t m0 x30 h1b yea0 ff4 fs4 fc0 sc0 ls0 ws0\">79,058 </div></td><td class=\"c x1d2 y116e w180 h123\"><div class=\"t m0 x7b h1b yea0 ff4 fs4 fc0 sc0 ls0 ws0\">79,049 </div></td></tr><tr><td class=\"c x132 y116f w20d h168\"><div class=\"t m0 x12a h1b y1168 ff4 fs4 fc0 sc0 ls0 ws0\">Effect of dilutive potential ordinary shares (share incentive<span class=\"_ _6b\"> </span></div></td><td class=\"c x1d1 y1170 w17e h124\"><div class=\"t m0 x7b h1b yea2 ff4 fs4 fc0 sc0 ls5 ws0\">963<span class=\"ls0\"> </span></div></td><td class=\"c x1d2 y1170 w180 h124\"><div class=\"t m0 xc6 h1b yea2 ff4 fs4 fc0 sc0 ls0 ws0\">1,220 </div></td></tr><tr><td class=\"c x132 y1171 w20e h168\"><div class=\"t m0 x12a h1b y1168 ff4 fs4 fc0 sc0 ls0 ws0\">awards)<span class=\"_ _6b\"> </span></div></td><td></td><td></td></tr><tr><td class=\"c x15c y1172 w17c h125\"><div class=\"t m0 x14 h1b yea3 ff4 fs4 fc0 sc0 ls0 ws0\">Weighted average number of ordinary shares for the </div><div class=\"t m0 x14 h1b y24c ff4 fs4 fc0 sc0 ls0 ws0\">purpose of diluted EPS </div></td><td class=\"c x1d1 y1172 w17e h125\"><div class=\"t m0 x30 h1b y972 ff4 fs4 fc0 sc0 ls0 ws0\">80,021 </div></td><td class=\"c x1d2 y1172 w180 h125\"><div class=\"t m0 x7b h1b y972 ff4 fs4 fc0 sc0 ls0 ws0\">80,269 </div></td></tr><tr><td class=\"c x15c y1173 w184 h1c\"><div class=\"t m0 x14 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\">Adjusted basic EPS<span class=\"_ _6b\"> </span></div><div class=\"t m0 x6f hb0 yb83 ff4 fs8 fc0 sc0 ls0 ws0\">1</div><div class=\"t m0 x121 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\"> </div></td><td class=\"c x1d1 y1173 w17e h1c\"><div class=\"t m0 x30 h1b y282 ff4 fs4 fc0 sc0 ls5 ws0\">10<span class=\"ls0\">9.0p</span><span class=\"ls0\"> </span></div></td><td class=\"c x1d2 y1173 w180 h1c\"><div class=\"t m0 x68 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\">99.2p </div></td></tr><tr><td class=\"c x15c y1174 w184 h1c\"><div class=\"t m0 x14 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\">Basic EPS </div></td><td class=\"c x1d1 y1174 w17e h1c\"><div class=\"t m0 x1b h1b y282 ff4 fs4 fc0 sc0 ls5 ws0\">89.<span class=\"ls0\">9p</span><span class=\"ls0\"> </span></div></td><td class=\"c x1d2 y1174 w180 h1c\"><div class=\"t m0 x68 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\">86.6p </div></td></tr><tr><td class=\"c x15c y1175 w184 h1c\"><div class=\"t m0 x14 h1b yd72 ff4 fs4 fc0 sc0 ls0 ws0\">Adjusted diluted EPS<span class=\"_ _6b\"> </span></div><div class=\"t m0 x122 h29 yea7 ff3 fs5 fc0 sc0 ls0 ws0\">1</div><div class=\"t m0 x123 h1b yd72 ff4 fs4 fc0 sc0 ls0 ws0\"> </div></td><td class=\"c x1d1 y1175 w17e h1c\"><div class=\"t m0 x30 h1b y282 ff4 fs4 fc0 sc0 ls5 ws0\">107.<span class=\"ls0\">7p</span><span class=\"ls0\"> </span></div></td><td class=\"c x1d2 y1175 w180 h1c\"><div class=\"t m0 x68 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\">97.7p </div></td></tr><tr><td class=\"c x15c y1176 w184 h1c\"><div class=\"t m0 x14 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\">Diluted EPS </div></td><td class=\"c x1d1 y1176 w17e h1c\"><div class=\"t m0 x1b h1b y282 ff4 fs4 fc0 sc0 ls5 ws0\">88.<span class=\"ls0\">8p</span><span class=\"ls0\"> </span></div></td><td class=\"c x1d2 y1176 w180 h1c\"><div class=\"t m0 x68 h1b y282 ff4 fs4 fc0 sc0 ls0 ws0\">85.2p </div></td></tr></table>It has been deemed app<span class=\"_ _2\"></span>ropriate to present the<span class=\"_ _2\"></span> analysis of adjust<span class=\"_ _2\"></span>ed EPS excludin<span class=\"_ _2\"></span>g share incentive scheme<span class=\"_ _2\"></span> charges due to the relativ<span class=\"_ _2\"></span>e size and historical <span class=\"_ _19\"></span>volatility of th<span class=\"_ _2\"></span>e charges.  In view of the size and na<span class=\"_ _2\"></span>ture of the charge as a<span class=\"_ _2\"></span> non-<span class=\"_ _2\"></span>cash item the amortisati<span class=\"_ _2\"></span>on of intangible assets arising from<span class=\"_ _2\"></span> the energy <span class=\"_ _2\"></span>supply agreement wit<span class=\"_ _2\"></span>h E.ON has als<span class=\"_ _2\"></span>o been adjusted.  In 202<span class=\"_ _2\"></span>3 it was also deemed app<span class=\"_ _2\"></span>ropriate to exclude the im<span class=\"_ _2\"></span>pact of the disposal<span class=\"_ _2\"></span> of Glow Green Limited and<span class=\"_ _2\"></span> Cofield Limited<span class=\"_ _2\"></span> (\u201cGlow Green\u201d).<span class=\"_ _2\"></span><span class=\"ff4\">  The amortisation o<span class=\"_ _2\"></span>f the energy supply<span class=\"_ _2\"></span> contract intangible </span>assets, the profit <span class=\"_ _2\"></span>on the disposal of Gl<span class=\"_ _2\"></span>ow Green have not be<span class=\"_ _2\"></span>en adjusted for taxation as th<span class=\"_ _2\"></span>ese items do not impa<span class=\"_ _2\"></span>ct the amount of c<span class=\"_ _2\"></span>orporation tax paid<span class=\"_ _2\"></span> by the Group.<span class=\"_ _2\"></span> 1 <span class=\"ff4 fs3\">Adjusted basic an<span class=\"_ _0\"></span>d diluted EPS exclu<span class=\"_ _0\"></span>de share incent<span class=\"_ _0\"></span>ive scheme cha<span class=\"_ _0\"></span>rges and th<span class=\"_ _0\"></span>e amortisat<span class=\"_ _0\"></span>ion of the int<span class=\"_ _0\"></span>angible asset </span>recognised as<span class=\"_ _0\"></span> a result of th<span class=\"_ _0\"></span>e new energy sup<span class=\"_ _0\"></span>ply arrangem<span class=\"_ _0\"></span>ents entered<span class=\"_ _0\"></span> into with npower in Decem<span class=\"_ _0\"></span>ber 2013.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfEarningsPerShareExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-360": {
   "value": "20. Commitments Capital commitments At 31 March 2024 the Company had no significant capital commitments (2023: \u00a3Nil). Energy supply arrangements The Group entered into a 20-year energy supply agreement with npower (\u2018the SSA\u2019) on 20 December 2013.  Following the merger between npower and E.ON\u2019s UK operations the supply contract was novated to E.ON in 2021.  The terms of the supply agreement were not changed as a result of this novation. In the event that the SSA is terminated by E.ON in certain circumstances, including on a material breach by the Group or on the insolvency of the Company, additional consideration of up to \u00a3135 million may become payable by the Company to E.ON.  Full details of the termination provisions of the SSA were set out in paragraph 4 of Part VIII on page 38 of the prospectus issued to shareholders on 20 November 2013.   However, given the energy supply agreement termination rights are either, in the directors\u2019 view, very unlikely to occur or entirely within the control of the Group, the directors believe the likelihood of this type of termination event is remote.   The amount of the additional consideration reduces from \u00a3135 million to \u00a311 million over the remaining life of the supply agreement.  Furthermore, depending on the circumstances giving rise to a termination event, the additional consideration (if payable) may be spread over the unexpired term of the supply agreement.  Following any such termination event, the Group would have direct access to the wholesale energy markets and the opportunity to earn additional margin from sourcing energy directly for the Group\u2019s customer base.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfCommitmentsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-361": {
   "value": "21. Share-based payments           Share options The Company has two share option plans, one of which is available to employees, the other to distributors of the Company.  The Company also has a Save As You Earn share option plan (\u2018the 2015 Employee SAYE Share Option Plan\u2019) for employees.  A Deferred Share Bonus Plan is in place for the senior employees and the Telecom Plus Incentive Plan (\u201cTPIP\u201d) is in place for executive directors (see Directors\u2019 Remuneration Report).  No share awards have yet been granted under the TPIP.   New employees who have passed the requisite probationary period are issued with options over shares in the Company, further options are also granted to existing employees depending on their seniority and length of service (\u2018The Telecom Plus PLC 2017 Employee Share Option Plan\u2019).  The 2015 Employee SAYE Share Option Plan enables employees of the group to acquire shares in the Company in a tax efficient manner using monies saved from salary over a three-year period. The distributor scheme (\u2018The Telecom Plus PLC 2017 Networkers and Consultants Share Option Plan\u2019) exists to provide incentives to the people who are most successful in gathering new customers for the Company. As it is not possible to measure directly the benefit received from these activities, the fair value of the benefit received has been measured by reference to the fair value of the equity instruments granted. A reconciliation of movements in the numbers of share options for the Group can be summarised as follows: 2024 2023 Number Weighted Number Weighted average average exercise exercise price price At 1 April 3,292,856 1,706p 2,639,501 1,261p Options granted 1,792,600 1,562p 1,755,252 2,181p Options exercised (123,261) 1,318p (610,868) 1,118p Options lapsed/expired (504,180) 1,803p (491,029) 1,672p At 31 March 4,458,015 1,648p 3,292,856 1,706p The weighted average share price at the date of exercise for the options exercised during the year was 1,662.2p (2023: 2,052.6p). During the current year ended 31 March 2024 and prior year ended 31 March 2023, the Group issued share options to employees on the occasions set out below. No share options were issued to distributors during these periods. Share price atExerciseExpected Risk free DividendFair value grant date pricevolatilityOption life rate yieldper option   Grant date (pence)(pence) (%)(years) (%) (%) (pence) 2017Employee Share Option Plan 26/07/2022 2,190 2,178 32.98 10 3.02 2.98 644 15/12/2022 2,280 2,247 41.47 10 3.52 3.56 765 04/08/2023 1,676 1,647 44.81 10 4.74 4.86 524 12/12/2023 1,472 1,523 36.90 10 3.95 5.25 363 Deferred Shares Bonus Plan 26/07/2022 2,190 5 n/a 10 n/a n/a n/a 17/08/2023 1,604 5 n/a 10 n/a n/a n/a 2015Employee SAYE Share Option Plan 18/08/2022 2,125 2,156 33.76 3.5 3.02 3.01 648 17/08/2023 1,604 1,718 44.47 3.5 4.74 4.66 560 The Group has used a binomial model to value its share options, with account being taken of vesting conditions where these were considered material.  The expected volatility for the share option arrangements is based on historical volatility determined by the analysis of daily share price movements over the previous 12 months. The options outstanding at the end of the year relating to employees are as follows: Exercise Number Numberprice per 1 April 202331 March 2024 share Exercisable from Expiry date 2007Employee Share Option Plan 17 Jun 2013 4,300 - 1,219.0p17 Jun 2016 16 Jun 2023 16 Dec 2013 2,500 - 1,739.0p16 Dec 2016 15 Dec 2023 01 Jul 2014 2,250 1,750 1,337.0p01 Jul 2017 30 Jun 2024 16 Dec 2014 1,350 1,350 1,254.0p16 Dec 2017 15 Dec 2024 13 Jul 2015 86,946 83,901 985.0p13 Jul 2018 12 Jul 2025 10 Dec 2015 2,729 1,729 1,074.0p10 Dec 2018 09 Dec 2025 22 Jul 2016 56,250 55,750 1,047.0p22 Jul 2019 21 Jul 2026 08 Dec 2016 18,210 18,210 1,209.0p08 Dec 2019 07 Dec 2026 20 Jul 2017 36,396 30,246 1,117.0p20 Jul 2020 19 Jul 2027 12 Dec 2017 17,590 17,240 1,181.0p12 Dec 2020 11 Dec 2027 26 Jul 2018 49,722 44,622 1,057.0p26 Jul 2021 25 Jul 2028 13 Dec 2018 29,625 26,545 1,370.0p13 Dec 2021 12 Dec 2028 25 Jul 2019 97,285 86,775 1,342.0p25 Jul 2022 24 Jul 2029 16 Dec 2019 85,951 78,120 1,383.0p16 Dec 2022 15 Dec 2029 23 Jul 2020 243,450 181,080 1,382.0p23 Jul 2023 22 Jul 2030 16 Dec 2020 126,200 113,200 1,474.0p16 Dec 2023 15 Dec 2030 22 Jul 2021 238,250 193,000 1,045.0p22 Jul 2024 21 Jul 2031 16 Dec 2021 489,750 459,750 1,520.0p16 Dec 2024 15 Dec 2031 26 Jul 2022 775,645 641,345 2,178.0p26 Jul 2025 25 Jul 2032 15 Dec 2022 739,785 663,985 2,247.0p15 Dec 2025 14 Dec 2032 04 Aug 2023 - 1,045,350 1,647.0p04 Aug 2026 03 Aug 2033 12 Dec 2023 - 457,840 1,523.0p12 Dec 2026 11 Dec 2033 Deferred Shares Bonus Plan 22 Jul 2021 40,450 38,463 22 Jul 2023 5.0p 22 Jul 2031 26 Jul 2022 22,327 22,327 26 Jul 2024 5.0p 26 Jul 2032 04 Aug 2023 - 57,106 04 Aug 2025 5.0p 04 Aug 2033 2015Employee SAYE Share Option Plan 21 Aug 2019 3,197 - 01 Nov 2022 1,349.0p 30 Apr 2023 19 Aug 2020 14,542 5,113 01 Nov 2023 1,382.0p 30 Apr 2024 18 Aug 2021 51,501 47,857 01 Nov 2024 1,036.0p 30 Apr 2025 18 Aug 2022 20,155 12,935 01 Nov 2025 2,156.0p 30 Apr 2026 17 Aug 2023 - 41,726 01 Nov 2026 1,523.0p 30 Apr 2027 Total employees 3,256,356 4,427,315 Weighted average exercise price 1,712.6p 1,649.9p The options outstanding at the end of the year relating to distributors are as follows: Exercise Number Numberprice per 1 April 20231 March 2024share Exercisable from Expiry date 2007 Networkers and Consultants Share Option Plan 17 Jun 2013 3,000 - 1,219.0p 17 Jun 2016 16 Jun 2023 16 Dec 2013 2,000 - 1,739.0p 16 Dec 2016 15 Dec 2023 01 Jul 2014 6,900 6,100 1,337.0p 01 Jul 2017 30 Jun 2024 16 Dec 2014 4,500 4,500 1,254.0p 16 Dec 2017 15 Dec 2024 13 Jul 2015 18,600 18,600 985.0p 13 Jul 2018 12 Jul 2025 22 Jul 2016 1,500 1,500 1,047.0p 22 Jul 2019 21 Jul 2026 Total distributors 36,500 30,700 Weighted average exercise price 1,147.8p 1,097.4p At 31 March 2024, a total of 771,218 share options were exercisable (2023: 527,604) at a weighted average exercise price of 1,273.16p (2023: 1,193.44p). The average remaining contractual life of the outstanding options was 7.9 years (2023: 8.1 years). LTIP 2016 \u2013 growth shares The LTIP 2016 comprises the issue to participants of a class of \u2018growth\u2019 shares in Utility Warehouse Limited (\u201cB shares\u201d), which potentially become convertible into ordinary shares in the Company over a period of typically 3-10 years following the achievement of stretching targets. If these targets are not achieved, then the growth shares lapse with no value to participants.  The first awards of growth shares (\u201cB1 shares\u201d) were made to initial participants in the scheme on 4 April 2017; these included the Chief Executive Officer and Chief Financial Officer of the Company.  In total 325,000 growth shares were issued to the directors and certain senior employees on 4 April 2017, of which 127,000 have lapsed due to leavers.  As set out in the Directors\u2019 Remuneration Report for the year ended 31 March 2021, a further 37,500 held by directors were lapsed due to the introduction of the Deferred Share Bonus Plan. On 30 July 2018 and 20 November 2018, further awards of growth shares were made to certain senior employees (\u201cB2 shares\u201d).  In total 61,500 and 18,000 growth shares were issued respectively on these dates, of those issued on 30 July 2018 43,500 have lapsed due to leavers and of those issued on 20 November 2018 8,000 have lapsed. No further awards will be made under the LTIP 2016.   The fair value of the growth shares issued for the purposes of IFRS 2 has been based on a Monte-Carlo model and the key assumptions are set out below. B1 shares \u2013 April 2017 Tranche 1 Tranche 2 Tranche 3 Tranche 4 Fair value (per share granted) \u00a316.51 \u00a317.71 \u00a318.07 \u00a317.08 Number of awards granted  81,250 81,250 81,250 81,250 Key assumptions Share price at grant \u00a312.10 Exercise price  Nil Dividend yield 4.5% Expected term 2.3 to 9.3 years Risk free rate 0.11% to 0.99% Share price volatility of the Company 33.2% Discount for post vesting transfer restrictions for Tranches 1, 2 and 3 awards 6.3% Discount for post vesting transfer restrictions for Tranche 4 awards 11.2% B2 shares \u2013 July 2018 Tranche 1 Tranche 2 Tranche 3 Tranche 4 Fair value (per share granted) \u00a310.14 \u00a310.70 \u00a310.79 \u00a39.68 Number of awards granted  15,375 15,375 15,375 15,375 Key assumptions Share price at grant \u00a310.36 Exercise price  Nil Dividend yield 4.9% Expected term 3 to 10 years Risk free rate 0.86% to 1.48% Share price volatility of the Company 30.9% Discount for post vesting transfer restrictions for Tranches 1, 2 and 3 awards 5.9% Discount for post vesting transfer restrictions for Tranche 4 awards 10.3% B2 shares \u2013 November 2018 Tranche 1 Tranche 2 Tranche 3 Tranche 4 Fair value (per share granted) \u00a318.23 \u00a319.39 \u00a319.17 \u00a317.39 Number of awards granted  4,500 4,500 4,500 4,500 Key assumptions Share price at grant \u00a313.24 Exercise price  Nil Dividend yield 4.5% Expected term 2.7 to 9.7 years Risk free rate 0.78% to 1.35% Share price volatility of the Company 29.9% Discount for post vesting transfer restrictions for Tranches 1, 2 and 3 awards 5.7% Discount for post vesting transfer restrictions for Tranche 4 awards 10.1% ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfSharebasedPaymentArrangementsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-401": {
   "value": "22. Financial in<span class=\"_ _2\"></span>struments<span class=\"_ _2\"></span> Treasury activiti<span class=\"_ _2\"></span>es take place under p<span class=\"_ _2\"></span>rocedures and policie<span class=\"_ _2\"></span>s approved and moni<span class=\"_ _2\"></span>tored by the Board. They are desig<span class=\"_ _2\"></span>ned to minimise th<span class=\"_ _2\"></span>e financial risks fac<span class=\"_ _2\"></span>ed by the Group which p<span class=\"_ _2\"></span>rimarily arise from credit,<span class=\"_ _2\"></span> interest rate and li<span class=\"_ _2\"></span>quidity risk<span class=\"_ _2\"></span>s. Carrying amount<span class=\"_ _2\"></span>s of financial instrum<span class=\"_ _2\"></span>ents All financial<span class=\"_ _2\"></span> assets, which inclu<span class=\"_ _2\"></span>de cash, trade and othe<span class=\"_ _2\"></span>r receivables and accru<span class=\"_ _2\"></span>ed income, are held at amorti<span class=\"_ _2\"></span>sed cost, wit<span class=\"_ _2\"></span>h a total value for th<span class=\"_ _2\"></span>e Group of \u00a3460,40<span class=\"_ _2\"></span>5,<span class=\"ls1\">000</span> (20<span class=\"ls1\">23:</span> \u00a3585,532,000<span class=\"ls23\">) </span>and fo<span class=\"_ _2\"></span>r the Company of \u00a32,589<span class=\"_ _2\"></span>,000 (20<span class=\"_ _2\"></span><span class=\"ls1\">23</span>: \u00a34,329,000).  <span class=\"_ _2\"></span> All financial<span class=\"_ _2\"></span> liabilities, whi<span class=\"_ _2\"></span>ch include trade and oth<span class=\"_ _2\"></span>er payables and accru<span class=\"_ _2\"></span>ed expenditure, are held at amortised c<span class=\"_ _2\"></span>ost with a total value f<span class=\"_ _2\"></span>or the Group of \u00a3<span class=\"_ _2\"></span><span class=\"ls1\">40</span>3,657,000<span class=\"_ _2\"></span> (20<span class=\"ls1\">23<span class=\"ls23\">: </span></span>\u00a3547,648,000) and<span class=\"_ _2\"></span> for the Company \u00a3<span class=\"_ _2\"></span>24,441,000 (20<span class=\"_ _2\"></span><span class=\"ls1\">23</span>: \u00a344,454,000<span class=\"ls23\">).</span> Credit risk <span class=\"_ _2\"></span> All customers a<span class=\"_ _2\"></span>re invoiced month<span class=\"_ _2\"></span>ly and approxi<span class=\"_ _2\"></span>mately 90% pay<span class=\"_ _2\"></span> by direct debit;<span class=\"_ _2\"></span> accordingly credit risk in <span class=\"_ _2\"></span>respect of trade receivable<span class=\"_ _2\"></span>s is c<span class=\"_ _2\"></span>onsidered relatively<span class=\"_ _2\"></span> low due to the larg<span class=\"_ _2\"></span>e number of customers <span class=\"_ _2\"></span>supplied, ea<span class=\"_ _2\"></span>ch of whom represents an<span class=\"_ _2\"></span> insignificant prop<span class=\"_ _2\"></span>ortion of total revenue.  The Company has a un<span class=\"_ _2\"></span>iversal supply obligat<span class=\"_ _2\"></span>ion in relation to the<span class=\"_ _2\"></span> provision of energy to<span class=\"_ _2\"></span> domestic custom<span class=\"_ _2\"></span>ers. This means that alth<span class=\"_ _2\"></span>ough the Company is enti<span class=\"_ _2\"></span>tled to request a reasonable deposit <span class=\"_ _2\"></span>from a potential new <span class=\"_ _2\"></span>customer who is not con<span class=\"_ _2\"></span>sidered creditworthy, t<span class=\"_ _19\"></span>he Company is oblig<span class=\"_ _2\"></span>ed to supply domesti<span class=\"_ _2\"></span>c energy to anyone wh<span class=\"_ _2\"></span>o submits a prope<span class=\"_ _2\"></span>rly completed applicati<span class=\"_ _2\"></span>on form. Where such<span class=\"_ _2\"></span> customers subsequentl<span class=\"_ _2\"></span>y fail to pay<span class=\"_ _2\"></span> fo<span class=\"_ _2\"></span>r the energy they have used, th<span class=\"_ _2\"></span>ere is likely to b<span class=\"_ _2\"></span>e a delay before the Company<span class=\"_ _2\"></span> is able to elimin<span class=\"_ _2\"></span>ate <span class=\"_ _2\"></span>its exposure to future bad <span class=\"_ _2\"></span>debt from them by eith<span class=\"_ _2\"></span>er installing<span class=\"_ _2\"></span> a pre-pa<span class=\"_ _2\"></span>yment meter or disconnecting th<span class=\"_ _2\"></span>eir supply, and the costs a<span class=\"_ _2\"></span>ssociated<span class=\"_ _2\"></span> with preventin<span class=\"_ _2\"></span>g such customers from increasing their<span class=\"_ _2\"></span> indebtedness are not al<span class=\"_ _2\"></span>ways fully recov<span class=\"_ _2\"></span>erable.  <span class=\"_ _2\"></span> Trade receivables<span class=\"_ _2\"></span> are stated at their nominal<span class=\"_ _2\"></span> value as reduced by the<span class=\"_ _2\"></span> expected lifetime credit<span class=\"_ _2\"></span> losses.  The Expect<span class=\"_ _2\"></span>ed Credit Loss model is appl<span class=\"_ _2\"></span>ied to trade re<span class=\"_ _2\"></span>ceivables from custome<span class=\"_ _2\"></span>r invoicing with<span class=\"_ _2\"></span> credit losses measur<span class=\"_ _2\"></span>ed using a provisionin<span class=\"_ _2\"></span>g metric, adjusted<span class=\"_ _2\"></span> wh<span class=\"_ _2\"></span>ere required, to take into account cur<span class=\"_ _2\"></span>rent macro<span class=\"_ _2\"></span>-economic fact<span class=\"_ _2\"></span>ors.  The Group appli<span class=\"_ _2\"></span>es judgement to assess the expected credit lo<span class=\"_ _2\"></span>ss, taking into accoun<span class=\"_ _2\"></span>t historical coll<span class=\"_ _2\"></span>ection patterns and prevail<span class=\"_ _2\"></span>ing economic condit<span class=\"_ _2\"></span>ions.   The maximum credi<span class=\"_ _2\"></span>t risk for th<span class=\"_ _2\"></span>e Group is \u00a3460,40<span class=\"_ _2\"></span>5,<span class=\"ls1\">000</span> (20<span class=\"ls1\">23</span>: \u00a3585,532<span class=\"_ _2\"></span>,000) and for the Company \u00a32,589,000<span class=\"_ _2\"></span> (20<span class=\"ls1\">23</span>: \u00a34,32<span class=\"_ _2\"></span>9,000<span class=\"ls23\">).<span class=\"_ _6b\"> </span></span>Interest rate risk<span class=\"_ _2\"></span>  The Group financ<span class=\"_ _2\"></span>es its day-<span class=\"_ _2\"></span><span class=\"ls10\">to</span>-day operations prima<span class=\"_ _2\"></span>rily through cash<span class=\"_ _2\"></span> generated withi<span class=\"_ _2\"></span>n the business.  Cash su<span class=\"_ _2\"></span>rpluses are placed <span class=\"_ _2\"></span>on deposit<span class=\"_ _2\"></span> with Barclays Bank P<span class=\"_ _2\"></span>LC and Lloyds Bank PLC at money ma<span class=\"_ _2\"></span>rket rates to maximise returns<span class=\"_ _2\"></span>.  As set out in note 15<span class=\"_ _2\"></span>, the interest charged on the Group<span class=\"_ _2\"></span>\u2019s RCF borrowing facili<span class=\"_ _2\"></span>ties varies according<span class=\"_ _2\"></span> to the prevailing<span class=\"_ _2\"></span> 3<span class=\"_ _2\"></span><span class=\"ff4\">-month </span>SONIA rate.  The G<span class=\"_ _2\"></span>roup\u2019s profit and equit<span class=\"_ _2\"></span><span class=\"ff4\">y for t<span class=\"_ _2\"></span>he current year will not <span class=\"_ _2\"></span>be significantly </span>affected by changes in<span class=\"_ _2\"></span> the UK base rate of <span class=\"_ _2\"></span><span class=\"ls4f\">+/</span>- <span class=\"ls1\">1%</span> from<span class=\"_ _2\"></span> current levels. <span class=\"_ _2\"></span> Interest payable on the Group\u2019s private<span class=\"_ _2\"></span> placement borrowin<span class=\"_ _2\"></span>g facilities is fix<span class=\"_ _2\"></span>ed.<span class=\"_ _2\"></span><span class=\"ff4\"> </span>Commodity price<span class=\"_ _2\"></span> risk The Group is not mat<span class=\"_ _2\"></span>erially exposed t<span class=\"_ _2\"></span>o any fluctuati<span class=\"_ _2\"></span>ons in commodity prices du<span class=\"_ _2\"></span>e to the nature of the agreemen<span class=\"_ _2\"></span>ts with wholesal<span class=\"_ _2\"></span>e providers of telephony<span class=\"_ _2\"></span> and energy services and it<span class=\"_ _2\"></span>s ability to pass the <span class=\"_ _2\"></span>effect of any such flu<span class=\"_ _2\"></span>ctuations through to its <span class=\"_ _2\"></span>customers.<span class=\"_ _6b\"> </span><span class=\"_ _2\"></span> Liquidity risk<span class=\"_ _2\"></span> The Group\u2019s treasury m<span class=\"_ _2\"></span>anagement policie<span class=\"_ _2\"></span>s are designed to <span class=\"_ _2\"></span><span class=\"ff4\">ensure cont<span class=\"_ _2\"></span>inuity of funding.<span class=\"_ _2\"></span><span class=\"ls21\">  </span>In </span>the light of its tra<span class=\"_ _2\"></span>ck record, strong cash g<span class=\"_ _2\"></span>eneration and<span class=\"_ _2\"></span> continu<span class=\"_ _2\"></span>ed prospects, t<span class=\"_ _2\"></span>he Group has been consistently <span class=\"_ _2\"></span>successful <span class=\"ls12\">in </span>refinan<span class=\"_ _2\"></span>cing the debt facil<span class=\"_ _2\"></span>ities detailed in<span class=\"_ _2\"></span> note 15<span class=\"_ _2\"></span>. As a result of predictable cashfl<span class=\"_ _2\"></span>ows and an asset<span class=\"_ _2\"></span>-light oper<span class=\"_ _2\"></span>ating model, the Group <span class=\"_ _2\"></span>is able to maintain<span class=\"_ _2\"></span> relatively conservati<span class=\"_ _2\"></span>ve gearing levels which <span class=\"_ _2\"></span>remain well wit<span class=\"_ _2\"></span>hin the covenants detail<span class=\"_ _2\"></span>ed in note 15. The covenan<span class=\"_ _2\"></span>ts are formally test<span class=\"_ _2\"></span>ed twice per year and r<span class=\"_ _2\"></span>egula<span class=\"_ _2\"></span>r communication is maintain<span class=\"_ _2\"></span>ed with the <span class=\"ff5\">lenders. Any<span class=\"_ _2\"></span> drawdowns and repayment<span class=\"_ _2\"></span>s of the Company\u2019s debt </span>facilities are smal<span class=\"_ _2\"></span>l in number, typicall<span class=\"_ _2\"></span>y made at broadly the <span class=\"_ _2\"></span>same time each yea<span class=\"_ _2\"></span>r, and approved by the executi<span class=\"_ _2\"></span>ve directors.   <span class=\"_ _2\"></span> Foreign currency<span class=\"_ _2\"></span> risk The Group does not hav<span class=\"_ _2\"></span>e any sign<span class=\"_ _2\"></span>ificant foreign currenc<span class=\"_ _2\"></span>y exposure. Interest rate and<span class=\"_ _2\"></span> currency profi<span class=\"_ _2\"></span>le of financial assets <span class=\"_ _2\"></span>and liabilities<span class=\"_ _2\"></span> All financial<span class=\"_ _2\"></span> assets and liabili<span class=\"_ _2\"></span>ties are denominated in<span class=\"_ _2\"></span> St<span class=\"_ _2\"></span>erling. Receivab<span class=\"_ _2\"></span>les due after on<span class=\"_ _2\"></span>e year include \u00a35<span class=\"_ _2\"></span>,075,000 (<span class=\"ls1\">2023</span>: \u00a33,92<span class=\"_ _2\"></span>9,000) due main<span class=\"_ _2\"></span>ly from distribut<span class=\"_ _2\"></span>ors, elements of<span class=\"_ _2\"></span> which earn int<span class=\"_ _2\"></span>erest at varying<span class=\"_ _2\"></span> rates above Base Rat<span class=\"_ _2\"></span>e.   Borrowing facilit<span class=\"_ _2\"></span>ies <span class=\"ff4\"> </span>At 31 March 2024, the<span class=\"_ _2\"></span> Group had total revol<span class=\"_ _2\"></span>ving credit facili<span class=\"_ _2\"></span>ties of \u00a3175,000,000 (2023:<span class=\"_ _2\"></span> \u00a3175,000,000) <span class=\"ff5\">(<span class=\"_ _2\"></span>\u201cRCF\u201d) </span>and private<span class=\"_ _2\"></span> placement facil<span class=\"_ _2\"></span>ities of \u00a375,000,000 <span class=\"_ _2\"></span>(2023: \u00a3Nil<span class=\"_ _2\"></span>) (\u201cPPF\u201d)<span class=\"ff4\">.  The RCF<span class=\"_ _2\"></span> facilities are availab<span class=\"_ _2\"></span>le to the Group un<span class=\"_ _2\"></span>til <span class=\"_ _2\"></span><span class=\"ls1\">17</span> November 2027 and th<span class=\"_ _2\"></span>e PPF </span>for the period t<span class=\"_ _2\"></span>o 30 Nov 2030.<span class=\"ls21\">  </span>A<span class=\"_ _2\"></span>s at 31 March 20<span class=\"_ _2\"></span>24 \u00a3103,550,000 <span class=\"_ _2\"></span>of the RCF facilit<span class=\"_ _2\"></span>ies was drawn down (202<span class=\"_ _2\"></span>3: \u00a390,000,000 drawn down)<span class=\"_ _2\"></span> and \u00a375<span class=\"_ _2\"></span>,000,000 of the PPF was drawn<span class=\"_ _2\"></span> down (2023: \u00a3Nil)<span class=\"_ _2\"></span>.  As at 31 March 20<span class=\"_ _2\"></span>24 the Group also had l<span class=\"_ _2\"></span>etters of credit in<span class=\"_ _2\"></span> pl<span class=\"_ _2\"></span>ace relating to certain <span class=\"_ _2\"></span>energy distribution cha<span class=\"_ _2\"></span>rges with a total value c<span class=\"_ _2\"></span>overed <span class=\"_ _2\"></span>of \u00a35,095,000<span class=\"_ _2\"></span> (2023: \u00a33,600,000)<span class=\"_ _2\"></span>. The faciliti<span class=\"_ _2\"></span>es are secured by fixed and fl<span class=\"_ _2\"></span>oating charges over the<span class=\"_ _2\"></span> assets of the Group and through cross guarant<span class=\"_ _2\"></span>ees with the subsidia<span class=\"_ _2\"></span>ries Utili<span class=\"_ _2\"></span>ty Warehouse Limited, Electri<span class=\"_ _2\"></span>city Plus Supply Limited, <span class=\"_ _2\"></span>Gas Plus Supply Limi<span class=\"_ _2\"></span>ted, Utilitie<span class=\"_ _2\"></span>s Plus Limited and Tel<span class=\"_ _2\"></span>ecommuni<span class=\"_ _2\"></span>cati<span class=\"_ _2\"></span>ons Management Limit<span class=\"_ _2\"></span>ed.  Furth<span class=\"_ _2\"></span>er details of the faci<span class=\"_ _2\"></span>lities are set out in not<span class=\"_ _2\"></span>e 15 of these financial statem<span class=\"_ _2\"></span>ents. Fair values<span class=\"_ _2\"></span> There is not consid<span class=\"_ _2\"></span>ered to be any mat<span class=\"_ _2\"></span>erial differ<span class=\"_ _2\"></span>ence between the fair v<span class=\"_ _2\"></span>alue of any financial instruments and thei<span class=\"_ _2\"></span>r net book amount du<span class=\"_ _2\"></span>e to the short<span class=\"_ _2\"></span>-term maturity<span class=\"_ _2\"></span> of the instruments.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfFinancialRiskManagementExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-362": {
   "value": "22. Financial instruments Treasury activities take place under procedures and policies approved and monitored by the Board. They are designed to minimise the financial risks faced by the Group which primarily arise from credit, interest rate and liquidity risks. Carrying amounts of financial instruments All financial assets, which include cash, trade and other receivables and accrued income, are held at amortised cost, with a total value for the Group of \u00a3460,405,000 (2023: \u00a3585,532,000) and for the Company of \u00a32,589,000 (2023: \u00a34,329,000).   All financial liabilities, which include trade and other payables and accrued expenditure, are held at amortised cost with a total value for the Group of \u00a3403,657,000 (2023: \u00a3547,648,000) and for the Company \u00a324,441,000 (2023: \u00a344,454,000). Credit risk  All customers are invoiced monthly and approximately 90% pay by direct debit; accordingly credit risk in respect of trade receivables is considered relatively low due to the large number of customers supplied, each of whom represents an insignificant proportion of total revenue.  The Company has a universal supply obligation in relation to the provision of energy to domestic customers. This means that although the Company is entitled to request a reasonable deposit from a potential new customer who is not considered creditworthy, the Company is obliged to supply domestic energy to anyone who submits a properly completed application form. Where such customers subsequently fail to pay for the energy they have used, there is likely to be a delay before the Company is able to eliminate its exposure to future bad debt from them by either installing a pre-payment meter or disconnecting their supply, and the costs associated with preventing such customers from increasing their indebtedness are not always fully recoverable.   Trade receivables are stated at their nominal value as reduced by the expected lifetime credit losses.  The Expected Credit Loss model is applied to trade receivables from customer invoicing with credit losses measured using a provisioning metric, adjusted where required, to take into account current macro-economic factors.  The Group applies judgement to assess the expected credit loss, taking into account historical collection patterns and prevailing economic conditions.   The maximum credit risk for the Group is \u00a3460,405,000 (2023: \u00a3585,532,000) and for the Company \u00a32,589,000 (2023: \u00a34,329,000). Interest rate risk  The Group finances its day-to-day operations primarily through cash generated within the business.  Cash surpluses are placed on deposit with Barclays Bank PLC and Lloyds Bank PLC at money market rates to maximise returns.  As set out in note 15, the interest charged on the Group\u2019s RCF borrowing facilities varies according to the prevailing 3-month SONIA rate.  The Group\u2019s profit and equity for the current year will not be significantly affected by changes in the UK base rate of +/- 1% from current levels.  Interest payable on the Group\u2019s private placement borrowing facilities is fixed. Commodity price risk The Group is not materially exposed to any fluctuations in commodity prices due to the nature of the agreements with wholesale providers of telephony and energy services and its ability to pass the effect of any such fluctuations through to its customers.  Liquidity risk The Group\u2019s treasury management policies are designed to ensure continuity of funding.  In the light of its track record, strong cash generation and continued prospects, the Group has been consistently successful in refinancing the debt facilities detailed in note 15. As a result of predictable cashflows and an asset-light operating model, the Group is able to maintain relatively conservative gearing levels which remain well within the covenants detailed in note 15. The covenants are formally tested twice per year and regular communication is maintained with the lenders. Any drawdowns and repayments of the Company\u2019s debt facilities are small in number, typically made at broadly the same time each year, and approved by the executive directors.    Foreign currency risk The Group does not have any significant foreign currency exposure. Interest rate and currency profile of financial assets and liabilities All financial assets and liabilities are denominated in Sterling. Receivables due after one year include \u00a35,075,000 (2023: \u00a33,929,000) due mainly from distributors, elements of which earn interest at varying rates above Base Rate.   Borrowing facilities  At 31 March 2024, the Group had total revolving credit facilities of \u00a3175,000,000 (2023: \u00a3175,000,000) (\u201cRCF\u201d) and private placement facilities of \u00a375,000,000 (2023: \u00a3Nil) (\u201cPPF\u201d).  The RCF facilities are available to the Group until 17 November 2027 and the PPF for the period to 30 Nov 2030.  As at 31 March 2024 \u00a3103,550,000 of the RCF facilities was drawn down (2023: \u00a390,000,000 drawn down) and \u00a375,000,000 of the PPF was drawn down (2023: \u00a3Nil).  As at 31 March 2024 the Group also had letters of credit in place relating to certain energy distribution charges with a total value covered of \u00a35,095,000 (2023: \u00a33,600,000). The facilities are secured by fixed and floating charges over the assets of the Group and through cross guarantees with the subsidiaries Utility Warehouse Limited, Electricity Plus Supply Limited, Gas Plus Supply Limited, Utilities Plus Limited and Telecommunications Management Limited.  Further details of the facilities are set out in note 15 of these financial statements. Fair values There is not considered to be any material difference between the fair value of any financial instruments and their net book amount due to the short-term maturity of the instruments.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfFinancialInstrumentsExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-388": {
   "value": "Credit risk  All customers are invoiced monthly and approximately 90% pay by direct debit; accordingly credit risk in respect of trade receivables is considered relatively low due to the large number of customers supplied, each of whom represents an insignificant proportion of total revenue.  The Company has a universal supply obligation in relation to the provision of energy to domestic customers. This means that although the Company is entitled to request a reasonable deposit from a potential new customer who is not considered creditworthy, the Company is obliged to supply domestic energy to anyone who submits a properly completed application form. Where such customers subsequently fail to pay for the energy they have used, there is likely to be a delay before the Company is able to eliminate its exposure to future bad debt from them by either installing a pre-payment meter or disconnecting their supply, and the costs associated with preventing such customers from increasing their indebtedness are not always fully recoverable.   Trade receivables are stated at their nominal value as reduced by the expected lifetime credit losses.  The Expected Credit Loss model is applied to trade receivables from customer invoicing with credit losses measured using a provisioning metric, adjusted where required, to take into account current macro-economic factors.  The Group applies judgement to assess the expected credit loss, taking into account historical collection patterns and prevailing economic conditions.   The maximum credit risk for the Group is \u00a3460,405,000 (2023: \u00a3585,532,000) and for the Company \u00a32,589,000 (2023: \u00a34,329,000). ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfCreditRiskExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-389": {
   "value": "Interest rate risk  The Group finances its day-to-day operations primarily through cash generated within the business.  Cash surpluses are placed on deposit with Barclays Bank PLC and Lloyds Bank PLC at money market rates to maximise returns.  As set out in note 15, the interest charged on the Group\u2019s RCF borrowing facilities varies according to the prevailing 3-month SONIA rate.  The Group\u2019s profit and equity for the current year will not be significantly affected by changes in the UK base rate of +/- 1% from current levels.  Interest payable on the Group\u2019s private placement borrowing facilities is fixed. Commodity price risk The Group is not materially exposed to any fluctuations in commodity prices due to the nature of the agreements with wholesale providers of telephony and energy services and its ability to pass the effect of any such fluctuations through to its customers. Foreign currency risk The Group does not have any significant foreign currency exposure. Interest rate and currency profile of financial assets and liabilities All financial assets and liabilities are denominated in Sterling. Receivables due after one year include \u00a35,075,000 (2023: \u00a33,929,000) due mainly from distributors, elements of which earn interest at varying rates above Base Rate.   Borrowing facilities  At 31 March 2024, the Group had total revolving credit facilities of \u00a3175,000,000 (2023: \u00a3175,000,000) (\u201cRCF\u201d) and private placement facilities of \u00a375,000,000 (2023: \u00a3Nil) (\u201cPPF\u201d).  The RCF facilities are available to the Group until 17 November 2027 and the PPF for the period to 30 Nov 2030.  As at 31 March 2024 \u00a3103,550,000 of the RCF facilities was drawn down (2023: \u00a390,000,000 drawn down) and \u00a375,000,000 of the PPF was drawn down (2023: \u00a3Nil).  As at 31 March 2024 the Group also had letters of credit in place relating to certain energy distribution charges with a total value covered of \u00a35,095,000 (2023: \u00a33,600,000). The facilities are secured by fixed and floating charges over the assets of the Group and through cross guarantees with the subsidiaries Utility Warehouse Limited, Electricity Plus Supply Limited, Gas Plus Supply Limited, Utilities Plus Limited and Telecommunications Management Limited.  Further details of the facilities are set out in note 15 of these financial statements. Fair values There is not considered to be any material difference between the fair value of any financial instruments and their net book amount due to the short-term maturity of the instruments.",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfMarketRiskExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-390": {
   "value": "Liquidity risk The Group\u2019s treasury management policies are designed to ensure continuity of funding.  In the light of its track record, strong cash generation and continued prospects, the Group has been consistently successful in refinancing the debt facilities detailed in note 15. As a result of predictable cashflows and an asset-light operating model, the Group is able to maintain relatively conservative gearing levels which remain well within the covenants detailed in note 15. The covenants are formally tested twice per year and regular communication is maintained with the lenders. Any drawdowns and repayments of the Company\u2019s debt facilities are small in number, typically made at broadly the same time each year, and approved by the executive directors. ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfLiquidityRiskExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-402": {
   "value": "23. Related part<span class=\"_ _2\"></span>ies Identity of related<span class=\"_ _2\"></span> parties The Company has<span class=\"_ _2\"></span> related party relati<span class=\"_ _2\"></span>onships with<span class=\"_ _2\"></span> its subsidiaries (<span class=\"_ _2\"></span>see note 9) an<span class=\"_ _2\"></span>d with its directors and executi<span class=\"_ _2\"></span>ve officers.<span class=\"_ _2\"></span><span class=\"ls21\">  </span><span class=\"ff5\">Related party t<span class=\"_ _2\"></span>ransactions are condu<span class=\"_ _2\"></span>cted on an arm\u2019s </span>length basis.<span class=\"_ _2\"></span> Transactions w<span class=\"_ _2\"></span>ith key managem<span class=\"_ _2\"></span>ent personnel<span class=\"_ _2\"></span> <span class=\"_ _2f\"> </span> Directors of the Compa<span class=\"_ _2\"></span>ny and their imm<span class=\"_ _2\"></span>ediate relatives cont<span class=\"_ _2\"></span>rol app<span class=\"_ _2\"></span>roximately <span class=\"_ _2\"></span>11.2% of the voting shares of the <span class=\"_ _2\"></span>Company.<span class=\"ls21\">  </span>N<span class=\"_ _2\"></span>o other employees ar<span class=\"_ _2\"></span>e considered to meet th<span class=\"_ _2\"></span>e definition of key management pe<span class=\"_ _2\"></span>rsonnel other than th<span class=\"_ _2\"></span>ose disclosed in th<span class=\"_ _2\"></span>e Directors\u2019 Remuneration Report. Details of the total <span class=\"_ _2\"></span>remuneration paid t<span class=\"_ _2\"></span>o the directors of th<span class=\"_ _2\"></span>e Company as key manag<span class=\"_ _2\"></span>ement personnel for qualifyin<span class=\"_ _2\"></span>g servic<span class=\"_ _2\"></span>es are set out below:<span class=\"_ _2\"></span> 2024<span class=\"ff4 fs0 ls0\"> </span><table class=\"s w244 h171\" id=\"_e5dc1b4f-afbf-46a0-851c-33473cd0cbd5\"><tr><td></td><td></td><td class=\"c x216 y1209 w1a7 h41\"><div class=\"t m0 xee h5 y852 ff2 fs3 fc0 sc0 ls5f ws0\">2023<span class=\"ff4 fs0 ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y120a w1a6 h41\"><div class=\"t m0 x19 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x216 y120a w1a7 h41\"><div class=\"t m0 x19 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y120b w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Short-term employ<span class=\"_ _2\"></span>ee benefits <span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120b w1a6 h41\"><div class=\"t m0 x2b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,804 </div></td><td class=\"c x216 y120b w1a7 h41\"><div class=\"t m0 x2b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,816 </div></td></tr><tr><td class=\"c x164 y120c w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Deferred shares bonus<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120c w1a6 h41\"><div class=\"t m0 x16 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x216 y120c w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">723<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y120d w1a4 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">TPIP shares award<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120d w1a6 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">3,438 </div></td><td class=\"c x216 y120d w1a7 h7c\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td class=\"c x164 y120e w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Social security <span class=\"_ _2\"></span>costs </div></td><td class=\"c x217 y120e w1a6 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">551<span class=\"ls0\"> </span></div></td><td class=\"c x216 y120e w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">543<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y120f w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Post-employment ben<span class=\"_ _2\"></span>efits </div></td><td class=\"c x217 y120f w1a6 h41\"><div class=\"t m0 x38 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">12<span class=\"ls0\"> </span></div></td><td class=\"c x216 y120f w1a7 h41\"><div class=\"t m0 x38 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">12<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y1210 w1a6 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">7,805<span class=\"ls0\"> </span></div></td><td class=\"c x216 y1210 w1a7 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">5,094 </div></td></tr><tr><td class=\"c x164 y1211 w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive sch<span class=\"_ _2\"></span>eme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y1211 w1a6 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">416<span class=\"ls0\"> </span></div></td><td class=\"c x216 y1211 w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">400<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y1212 w1a6 he5\"><div class=\"t m0 x1e h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> 8,2<span class=\"ls1\">21</span> </div></td><td class=\"c x216 y1212 w1a7 he5\"><div class=\"t m0 x28 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> 5,494 </div></td></tr></table>During the year <span class=\"_ _2\"></span>ende<span class=\"_ _2\"></span>d <span class=\"_ _2\"></span>31 <span class=\"_ _2\"></span>Marc<span class=\"_ _2\"></span>h 2<span class=\"_ _2\"></span>024<span class=\"_ _2\"></span>,<span class=\"_ _2\"></span> the Group made sales to Glow <span class=\"_ _2\"></span>Green worth \u00a3<span class=\"ls1\">874</span>,000 (2023: \u00a3<span class=\"ls1\">320</span>,<span class=\"_ _2\"></span>300).  Glow Green is <span class=\"_ _2\"></span>owned by the Non<span class=\"_ _2\"></span>-Executi<span class=\"_ _2\"></span>ve Chairman of the Group (see note 24).<span class=\"_ _6b\"> </span>During the year dir<span class=\"_ _2\"></span>ectors purchased goods and<span class=\"_ _2\"></span> services on behalf <span class=\"_ _2\"></span>of the Group worth \u00a3<span class=\"ls1\">36,</span>0<span class=\"ls1\">00</span> (2023: \u00a3256,0<span class=\"_ _2\"></span>00). The directors wer<span class=\"_ _2\"></span>e fully reimbursed fo<span class=\"_ _2\"></span>r the purchases and no amounts were owing<span class=\"_ _2\"></span> to the directors by the G<span class=\"_ _2\"></span>roup as at 31 March 2024.  During<span class=\"_ _2\"></span> the year the directors purcha<span class=\"_ _2\"></span>sed goods and services fr<span class=\"_ _2\"></span>om the Group worth appr<span class=\"_ _2\"></span>oximately \u00a371,000 (2023: \u00a3109,00<span class=\"_ _2\"></span>0) and persons closely conn<span class=\"_ _2\"></span>ected with the direct<span class=\"_ _2\"></span>ors earned commissions a<span class=\"_ _2\"></span>s Partners for the Group <span class=\"_ _2\"></span>of approximately \u00a311,0<span class=\"_ _2\"></span>00 (2023: \u00a39,000).<span class=\"_ _19\"></span> Subsidiary comp<span class=\"_ _2\"></span>anies <span class=\"_ _6a\"> </span> Du<span class=\"ls0\">ri<span class=\"_ _2\"></span>ng <span class=\"_ _2\"></span>the <span class=\"_ _2\"></span>year <span class=\"_ _2\"></span>en<span class=\"_ _2\"></span>ded<span class=\"_ _2\"></span> 31 <span class=\"_ _2\"></span>Marc<span class=\"_ _2\"></span>h <span class=\"_ _2\"></span><span class=\"ls28\">202</span>4<span class=\"_ _2\"></span>, th<span class=\"_ _2\"></span>e C<span class=\"_ _2\"></span>omp<span class=\"_ _2\"></span>any<span class=\"_ _2\"></span> pu<span class=\"_ _2\"></span>rcha<span class=\"_ _2\"></span>sed<span class=\"_ _2\"></span> good<span class=\"_ _2\"></span>s a<span class=\"_ _2\"></span>nd<span class=\"_ _2\"></span> servi<span class=\"_ _2\"></span>ce<span class=\"_ _2\"></span>s fr<span class=\"_ _2\"></span>om </span>th<span class=\"_ _2\"></span>e su<span class=\"_ _2\"></span>bsi<span class=\"_ _2\"></span>di<span class=\"_ _2\"></span>arie<span class=\"_ _2\"></span>s in<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e am<span class=\"_ _2\"></span>oun<span class=\"_ _2\"></span>t o<span class=\"_ _2\"></span>f <span class=\"_ _2\"></span>\u00a351,<span class=\"_ _0\"></span>000<span class=\"_ _0\"></span> (2<span class=\"_ _2\"></span>0<span class=\"_ _2\"></span>23<span class=\"ls27\">: </span>\u00a3782,<span class=\"_ _0\"></span>000<span class=\"_ _0\"></span> pu<span class=\"_ _2\"></span>rch<span class=\"_ _2\"></span>ase<span class=\"_ _2\"></span>d b<span class=\"_ _2\"></span>y th<span class=\"_ _2\"></span>e C<span class=\"_ _2\"></span>omp<span class=\"_ _2\"></span>any<span class=\"_ _2\"></span> from<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e su<span class=\"_ _2\"></span>bsi<span class=\"_ _2\"></span>di<span class=\"_ _2\"></span>ari<span class=\"_ _2\"></span>es<span class=\"_ _2\"></span><span class=\"ls27\">).</span> Du<span class=\"_ _2\"></span>rin<span class=\"_ _2\"></span>g th<span class=\"_ _2\"></span>e ye<span class=\"_ _2\"></span>ar <span class=\"_ _2\"></span>end<span class=\"_ _2\"></span>ed 3<span class=\"_ _2\"></span>1 M<span class=\"_ _2\"></span>arch<span class=\"_ _2\"></span> 20<span class=\"_ _2\"></span>24 <span class=\"_ _2\"></span>the<span class=\"_ _2\"></span> Com<span class=\"_ _2\"></span>pan<span class=\"_ _2\"></span>y a<span class=\"_ _2\"></span>lso <span class=\"_ _2\"></span>recei<span class=\"_ _2\"></span>ved<span class=\"_ _2\"></span> di<span class=\"_ _2\"></span>st<span class=\"_ _2\"></span>rib<span class=\"_ _2\"></span>uti<span class=\"_ _2\"></span>ons<span class=\"_ _2\"></span> from<span class=\"_ _2\"></span> sub<span class=\"_ _2\"></span>si<span class=\"_ _2\"></span>dia<span class=\"_ _2\"></span>ries<span class=\"_ _2\"></span> of \u00a3<span class=\"_ _2\"></span>9<span class=\"_ _2\"></span>4,0<span class=\"_ _2\"></span>00,<span class=\"_ _2\"></span>000<span class=\"_ _2\"></span> (<span class=\"_ _2\"></span>20<span class=\"_ _2\"></span>23: <span class=\"_ _2\"></span>\u00a360<span class=\"_ _2\"></span>,00<span class=\"_ _2\"></span>0,00<span class=\"_ _2\"></span>0).<span class=\"_ _2\"></span>  At<span class=\"_ _2\"></span> 31<span class=\"_ _2\"></span> Ma<span class=\"_ _2\"></span>rch<span class=\"_ _2\"></span> 202<span class=\"_ _2\"></span>4 t<span class=\"_ _2\"></span>he C<span class=\"_ _2\"></span>omp<span class=\"_ _2\"></span>any<span class=\"_ _2\"></span> owed<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e su<span class=\"_ _2\"></span>bsi<span class=\"_ _2\"></span>di<span class=\"_ _2\"></span>ari<span class=\"_ _2\"></span>es \u00a3<span class=\"_ _2\"></span>24<span class=\"_ _2\"></span>,259<span class=\"_ _2\"></span>,00<span class=\"_ _2\"></span>0 w<span class=\"_ _2\"></span>hi<span class=\"_ _2\"></span>ch i<span class=\"_ _2\"></span>s re<span class=\"_ _2\"></span>cogn<span class=\"_ _2\"></span>ise<span class=\"_ _2\"></span>d w<span class=\"_ _2\"></span>ith<span class=\"_ _2\"></span>in<span class=\"_ _2\"></span> trad<span class=\"_ _2\"></span>e p<span class=\"_ _2\"></span>aya<span class=\"_ _2\"></span>ble<span class=\"_ _2\"></span>s (2<span class=\"_ _2\"></span>023<span class=\"_ _2\"></span>: \u00a31<span class=\"_ _2\"></span>04,<span class=\"_ _2\"></span>376<span class=\"_ _2\"></span>,000<span class=\"_ _2\"></span> owe<span class=\"_ _2\"></span>d b<span class=\"_ _2\"></span>y th<span class=\"_ _2\"></span>e C<span class=\"_ _2\"></span>ompa<span class=\"_ _2\"></span>ny <span class=\"_ _2\"></span>to t<span class=\"_ _2\"></span>he <span class=\"_ _2\"></span>sub<span class=\"_ _2\"></span>sid<span class=\"_ _2\"></span>ia<span class=\"_ _2\"></span>ries<span class=\"_ _2\"></span>).",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfTransactionsBetweenRelatedPartiesExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-363": {
   "value": "23. Related part<span class=\"_ _2\"></span>ies Identity of related<span class=\"_ _2\"></span> parties The Company has<span class=\"_ _2\"></span> related party relati<span class=\"_ _2\"></span>onships with<span class=\"_ _2\"></span> its subsidiaries (<span class=\"_ _2\"></span>see note 9) an<span class=\"_ _2\"></span>d with its directors and executi<span class=\"_ _2\"></span>ve officers.<span class=\"_ _2\"></span><span class=\"ls21\">  </span><span class=\"ff5\">Related party t<span class=\"_ _2\"></span>ransactions are condu<span class=\"_ _2\"></span>cted on an arm\u2019s </span>length basis.<span class=\"_ _2\"></span> Transactions w<span class=\"_ _2\"></span>ith key managem<span class=\"_ _2\"></span>ent personnel<span class=\"_ _2\"></span> <span class=\"_ _2f\"> </span> Directors of the Compa<span class=\"_ _2\"></span>ny and their imm<span class=\"_ _2\"></span>ediate relatives cont<span class=\"_ _2\"></span>rol app<span class=\"_ _2\"></span>roximately <span class=\"_ _2\"></span>11.2% of the voting shares of the <span class=\"_ _2\"></span>Company.<span class=\"ls21\">  </span>N<span class=\"_ _2\"></span>o other employees ar<span class=\"_ _2\"></span>e considered to meet th<span class=\"_ _2\"></span>e definition of key management pe<span class=\"_ _2\"></span>rsonnel other than th<span class=\"_ _2\"></span>ose disclosed in th<span class=\"_ _2\"></span>e Directors\u2019 Remuneration Report. Details of the total <span class=\"_ _2\"></span>remuneration paid t<span class=\"_ _2\"></span>o the directors of th<span class=\"_ _2\"></span>e Company as key manag<span class=\"_ _2\"></span>ement personnel for qualifyin<span class=\"_ _2\"></span>g servic<span class=\"_ _2\"></span>es are set out below:<span class=\"_ _2\"></span> 2024<span class=\"ff4 fs0 ls0\"> </span><table class=\"s w244 h171\" id=\"_e5dc1b4f-afbf-46a0-851c-33473cd0cbd5\"><tr><td></td><td></td><td class=\"c x216 y1209 w1a7 h41\"><div class=\"t m0 xee h5 y852 ff2 fs3 fc0 sc0 ls5f ws0\">2023<span class=\"ff4 fs0 ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y120a w1a6 h41\"><div class=\"t m0 x19 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x216 y120a w1a7 h41\"><div class=\"t m0 x19 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y120b w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Short-term employ<span class=\"_ _2\"></span>ee benefits <span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120b w1a6 h41\"><div class=\"t m0 x2b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,804 </div></td><td class=\"c x216 y120b w1a7 h41\"><div class=\"t m0 x2b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,816 </div></td></tr><tr><td class=\"c x164 y120c w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Deferred shares bonus<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120c w1a6 h41\"><div class=\"t m0 x16 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x216 y120c w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">723<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y120d w1a4 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">TPIP shares award<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120d w1a6 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">3,438 </div></td><td class=\"c x216 y120d w1a7 h7c\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td class=\"c x164 y120e w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Social security <span class=\"_ _2\"></span>costs </div></td><td class=\"c x217 y120e w1a6 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">551<span class=\"ls0\"> </span></div></td><td class=\"c x216 y120e w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">543<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y120f w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Post-employment ben<span class=\"_ _2\"></span>efits </div></td><td class=\"c x217 y120f w1a6 h41\"><div class=\"t m0 x38 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">12<span class=\"ls0\"> </span></div></td><td class=\"c x216 y120f w1a7 h41\"><div class=\"t m0 x38 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">12<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y1210 w1a6 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">7,805<span class=\"ls0\"> </span></div></td><td class=\"c x216 y1210 w1a7 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">5,094 </div></td></tr><tr><td class=\"c x164 y1211 w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive sch<span class=\"_ _2\"></span>eme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y1211 w1a6 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">416<span class=\"ls0\"> </span></div></td><td class=\"c x216 y1211 w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">400<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y1212 w1a6 he5\"><div class=\"t m0 x1e h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> 8,2<span class=\"ls1\">21</span> </div></td><td class=\"c x216 y1212 w1a7 he5\"><div class=\"t m0 x28 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> 5,494 </div></td></tr></table>During the year <span class=\"_ _2\"></span>ende<span class=\"_ _2\"></span>d <span class=\"_ _2\"></span>31 <span class=\"_ _2\"></span>Marc<span class=\"_ _2\"></span>h 2<span class=\"_ _2\"></span>024<span class=\"_ _2\"></span>,<span class=\"_ _2\"></span> the Group made sales to Glow <span class=\"_ _2\"></span>Green worth \u00a3<span class=\"ls1\">874</span>,000 (2023: \u00a3<span class=\"ls1\">320</span>,<span class=\"_ _2\"></span>300).  Glow Green is <span class=\"_ _2\"></span>owned by the Non<span class=\"_ _2\"></span>-Executi<span class=\"_ _2\"></span>ve Chairman of the Group (see note 24).<span class=\"_ _6b\"> </span>During the year dir<span class=\"_ _2\"></span>ectors purchased goods and<span class=\"_ _2\"></span> services on behalf <span class=\"_ _2\"></span>of the Group worth \u00a3<span class=\"ls1\">36,</span>0<span class=\"ls1\">00</span> (2023: \u00a3256,0<span class=\"_ _2\"></span>00). The directors wer<span class=\"_ _2\"></span>e fully reimbursed fo<span class=\"_ _2\"></span>r the purchases and no amounts were owing<span class=\"_ _2\"></span> to the directors by the G<span class=\"_ _2\"></span>roup as at 31 March 2024.  During<span class=\"_ _2\"></span> the year the directors purcha<span class=\"_ _2\"></span>sed goods and services fr<span class=\"_ _2\"></span>om the Group worth appr<span class=\"_ _2\"></span>oximately \u00a371,000 (2023: \u00a3109,00<span class=\"_ _2\"></span>0) and persons closely conn<span class=\"_ _2\"></span>ected with the direct<span class=\"_ _2\"></span>ors earned commissions a<span class=\"_ _2\"></span>s Partners for the Group <span class=\"_ _2\"></span>of approximately \u00a311,0<span class=\"_ _2\"></span>00 (2023: \u00a39,000).<span class=\"_ _19\"></span> Subsidiary comp<span class=\"_ _2\"></span>anies <span class=\"_ _6a\"> </span> Du<span class=\"ls0\">ri<span class=\"_ _2\"></span>ng <span class=\"_ _2\"></span>the <span class=\"_ _2\"></span>year <span class=\"_ _2\"></span>en<span class=\"_ _2\"></span>ded<span class=\"_ _2\"></span> 31 <span class=\"_ _2\"></span>Marc<span class=\"_ _2\"></span>h <span class=\"_ _2\"></span><span class=\"ls28\">202</span>4<span class=\"_ _2\"></span>, th<span class=\"_ _2\"></span>e C<span class=\"_ _2\"></span>omp<span class=\"_ _2\"></span>any<span class=\"_ _2\"></span> pu<span class=\"_ _2\"></span>rcha<span class=\"_ _2\"></span>sed<span class=\"_ _2\"></span> good<span class=\"_ _2\"></span>s a<span class=\"_ _2\"></span>nd<span class=\"_ _2\"></span> servi<span class=\"_ _2\"></span>ce<span class=\"_ _2\"></span>s fr<span class=\"_ _2\"></span>om </span>th<span class=\"_ _2\"></span>e su<span class=\"_ _2\"></span>bsi<span class=\"_ _2\"></span>di<span class=\"_ _2\"></span>arie<span class=\"_ _2\"></span>s in<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e am<span class=\"_ _2\"></span>oun<span class=\"_ _2\"></span>t o<span class=\"_ _2\"></span>f <span class=\"_ _2\"></span>\u00a351,<span class=\"_ _0\"></span>000<span class=\"_ _0\"></span> (2<span class=\"_ _2\"></span>0<span class=\"_ _2\"></span>23<span class=\"ls27\">: </span>\u00a3782,<span class=\"_ _0\"></span>000<span class=\"_ _0\"></span> pu<span class=\"_ _2\"></span>rch<span class=\"_ _2\"></span>ase<span class=\"_ _2\"></span>d b<span class=\"_ _2\"></span>y th<span class=\"_ _2\"></span>e C<span class=\"_ _2\"></span>omp<span class=\"_ _2\"></span>any<span class=\"_ _2\"></span> from<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e su<span class=\"_ _2\"></span>bsi<span class=\"_ _2\"></span>di<span class=\"_ _2\"></span>ari<span class=\"_ _2\"></span>es<span class=\"_ _2\"></span><span class=\"ls27\">).</span> Du<span class=\"_ _2\"></span>rin<span class=\"_ _2\"></span>g th<span class=\"_ _2\"></span>e ye<span class=\"_ _2\"></span>ar <span class=\"_ _2\"></span>end<span class=\"_ _2\"></span>ed 3<span class=\"_ _2\"></span>1 M<span class=\"_ _2\"></span>arch<span class=\"_ _2\"></span> 20<span class=\"_ _2\"></span>24 <span class=\"_ _2\"></span>the<span class=\"_ _2\"></span> Com<span class=\"_ _2\"></span>pan<span class=\"_ _2\"></span>y a<span class=\"_ _2\"></span>lso <span class=\"_ _2\"></span>recei<span class=\"_ _2\"></span>ved<span class=\"_ _2\"></span> di<span class=\"_ _2\"></span>st<span class=\"_ _2\"></span>rib<span class=\"_ _2\"></span>uti<span class=\"_ _2\"></span>ons<span class=\"_ _2\"></span> from<span class=\"_ _2\"></span> sub<span class=\"_ _2\"></span>si<span class=\"_ _2\"></span>dia<span class=\"_ _2\"></span>ries<span class=\"_ _2\"></span> of \u00a3<span class=\"_ _2\"></span>9<span class=\"_ _2\"></span>4,0<span class=\"_ _2\"></span>00,<span class=\"_ _2\"></span>000<span class=\"_ _2\"></span> (<span class=\"_ _2\"></span>20<span class=\"_ _2\"></span>23: <span class=\"_ _2\"></span>\u00a360<span class=\"_ _2\"></span>,00<span class=\"_ _2\"></span>0,00<span class=\"_ _2\"></span>0).<span class=\"_ _2\"></span>  At<span class=\"_ _2\"></span> 31<span class=\"_ _2\"></span> Ma<span class=\"_ _2\"></span>rch<span class=\"_ _2\"></span> 202<span class=\"_ _2\"></span>4 t<span class=\"_ _2\"></span>he C<span class=\"_ _2\"></span>omp<span class=\"_ _2\"></span>any<span class=\"_ _2\"></span> owed<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e su<span class=\"_ _2\"></span>bsi<span class=\"_ _2\"></span>di<span class=\"_ _2\"></span>ari<span class=\"_ _2\"></span>es \u00a3<span class=\"_ _2\"></span>24<span class=\"_ _2\"></span>,259<span class=\"_ _2\"></span>,00<span class=\"_ _2\"></span>0 w<span class=\"_ _2\"></span>hi<span class=\"_ _2\"></span>ch i<span class=\"_ _2\"></span>s re<span class=\"_ _2\"></span>cogn<span class=\"_ _2\"></span>ise<span class=\"_ _2\"></span>d w<span class=\"_ _2\"></span>ith<span class=\"_ _2\"></span>in<span class=\"_ _2\"></span> trad<span class=\"_ _2\"></span>e p<span class=\"_ _2\"></span>aya<span class=\"_ _2\"></span>ble<span class=\"_ _2\"></span>s (2<span class=\"_ _2\"></span>023<span class=\"_ _2\"></span>: \u00a31<span class=\"_ _2\"></span>04,<span class=\"_ _2\"></span>376<span class=\"_ _2\"></span>,000<span class=\"_ _2\"></span> owe<span class=\"_ _2\"></span>d b<span class=\"_ _2\"></span>y th<span class=\"_ _2\"></span>e C<span class=\"_ _2\"></span>ompa<span class=\"_ _2\"></span>ny <span class=\"_ _2\"></span>to t<span class=\"_ _2\"></span>he <span class=\"_ _2\"></span>sub<span class=\"_ _2\"></span>sid<span class=\"_ _2\"></span>ia<span class=\"_ _2\"></span>ries<span class=\"_ _2\"></span>).<span class=\"_ _19\"></span> ",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfRelatedPartyExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-391": {
   "value": "Transactions w<span class=\"_ _2\"></span>ith key managem<span class=\"_ _2\"></span>ent personnel<span class=\"_ _2\"></span> <span class=\"_ _2f\"> </span> Directors of the Compa<span class=\"_ _2\"></span>ny and their imm<span class=\"_ _2\"></span>ediate relatives cont<span class=\"_ _2\"></span>rol app<span class=\"_ _2\"></span>roximately <span class=\"_ _2\"></span>11.2% of the voting shares of the <span class=\"_ _2\"></span>Company.<span class=\"ls21\">  </span>N<span class=\"_ _2\"></span>o other employees ar<span class=\"_ _2\"></span>e considered to meet th<span class=\"_ _2\"></span>e definition of key management pe<span class=\"_ _2\"></span>rsonnel other than th<span class=\"_ _2\"></span>ose disclosed in th<span class=\"_ _2\"></span>e Directors\u2019 Remuneration Report. Details of the total <span class=\"_ _2\"></span>remuneration paid t<span class=\"_ _2\"></span>o the directors of th<span class=\"_ _2\"></span>e Company as key manag<span class=\"_ _2\"></span>ement personnel for qualifyin<span class=\"_ _2\"></span>g servic<span class=\"_ _2\"></span>es are set out below:<span class=\"_ _2\"></span> 2024<span class=\"ff4 fs0 ls0\"> </span><table class=\"s w244 h171\" id=\"_e5dc1b4f-afbf-46a0-851c-33473cd0cbd5\"><tr><td></td><td></td><td class=\"c x216 y1209 w1a7 h41\"><div class=\"t m0 xee h5 y852 ff2 fs3 fc0 sc0 ls5f ws0\">2023<span class=\"ff4 fs0 ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y120a w1a6 h41\"><div class=\"t m0 x19 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td><td class=\"c x216 y120a w1a7 h41\"><div class=\"t m0 x19 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y120b w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Short-term employ<span class=\"_ _2\"></span>ee benefits <span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120b w1a6 h41\"><div class=\"t m0 x2b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,804 </div></td><td class=\"c x216 y120b w1a7 h41\"><div class=\"t m0 x2b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">3,816 </div></td></tr><tr><td class=\"c x164 y120c w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Deferred shares bonus<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120c w1a6 h41\"><div class=\"t m0 x16 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td><td class=\"c x216 y120c w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">723<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y120d w1a4 h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">TPIP shares award<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y120d w1a6 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">3,438 </div></td><td class=\"c x216 y120d w1a7 h7c\"><div class=\"t m0 x16 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">- </div></td></tr><tr><td class=\"c x164 y120e w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Social security <span class=\"_ _2\"></span>costs </div></td><td class=\"c x217 y120e w1a6 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">551<span class=\"ls0\"> </span></div></td><td class=\"c x216 y120e w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">543<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y120f w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Post-employment ben<span class=\"_ _2\"></span>efits </div></td><td class=\"c x217 y120f w1a6 h41\"><div class=\"t m0 x38 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">12<span class=\"ls0\"> </span></div></td><td class=\"c x216 y120f w1a7 h41\"><div class=\"t m0 x38 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">12<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y1210 w1a6 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls1 ws0\">7,805<span class=\"ls0\"> </span></div></td><td class=\"c x216 y1210 w1a7 h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">5,094 </div></td></tr><tr><td class=\"c x164 y1211 w1a4 h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Share incentive sch<span class=\"_ _2\"></span>eme charges<span class=\"_ _2\"></span> </div></td><td class=\"c x217 y1211 w1a6 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">416<span class=\"ls0\"> </span></div></td><td class=\"c x216 y1211 w1a7 h41\"><div class=\"t m0 x12 h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">400<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x217 y1212 w1a6 he5\"><div class=\"t m0 x1e h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> 8,2<span class=\"ls1\">21</span> </div></td><td class=\"c x216 y1212 w1a7 he5\"><div class=\"t m0 x28 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\"> 5,494 </div></td></tr></table>During the year <span class=\"_ _2\"></span>ende<span class=\"_ _2\"></span>d <span class=\"_ _2\"></span>31 <span class=\"_ _2\"></span>Marc<span class=\"_ _2\"></span>h 2<span class=\"_ _2\"></span>024<span class=\"_ _2\"></span>,<span class=\"_ _2\"></span> the Group made sales to Glow <span class=\"_ _2\"></span>Green worth \u00a3<span class=\"ls1\">874</span>,000 (2023: \u00a3<span class=\"ls1\">320</span>,<span class=\"_ _2\"></span>300).  Glow Green is <span class=\"_ _2\"></span>owned by the Non<span class=\"_ _2\"></span>-Executi<span class=\"_ _2\"></span>ve Chairman of the Group (see note 24).<span class=\"_ _6b\"> </span>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfInformationAboutKeyManagementPersonnelExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  },
  "fact-364": {
   "value": "24. Disposal<span class=\"_ _2\"></span> Th<span class=\"_ _2\"></span>e Gr<span class=\"_ _2\"></span>oup<span class=\"_ _2\"></span> com<span class=\"_ _2\"></span>ple<span class=\"_ _2\"></span>ted <span class=\"_ _2\"></span>th<span class=\"_ _2\"></span>e di<span class=\"_ _2\"></span>spo<span class=\"_ _2\"></span>sals<span class=\"_ _2\"></span> of<span class=\"_ _2\"></span> <span class=\"_ _2\"></span>it<span class=\"_ _2\"></span>s 75<span class=\"_ _2\"></span>% s<span class=\"_ _2\"></span>har<span class=\"_ _2\"></span>ehol<span class=\"_ _2\"></span>di<span class=\"_ _2\"></span>ng<span class=\"_ _2\"></span>s <span class=\"_ _2\"></span><span class=\"ls50\">in </span>Glow <span class=\"_ _2\"></span>Gree<span class=\"_ _2\"></span>n L<span class=\"_ _2\"></span>imi<span class=\"_ _2\"></span>ted<span class=\"_ _2\"></span> an<span class=\"_ _2\"></span>d Cof<span class=\"_ _2\"></span>iel<span class=\"_ _2\"></span>d Li<span class=\"_ _2\"></span>mi<span class=\"_ _2\"></span>ted<span class=\"_ _2\"></span> (\u201c<span class=\"_ _2\"></span><span class=\"ff4\">Gl<span class=\"_ _2\"></span>ow G<span class=\"_ _2\"></span>reen<span class=\"_ _2\"></span></span><span class=\"ls61\">\u201d)</span><span class=\"ff4\"> f<span class=\"_ _2\"></span>or <span class=\"_ _2\"></span>cash<span class=\"_ _2\"></span> con<span class=\"_ _2\"></span>sid<span class=\"_ _2\"></span>erat<span class=\"_ _2\"></span>ion<span class=\"_ _2\"></span> of<span class=\"_ _2\"></span> \u00a31<span class=\"_ _2\"></span> to C<span class=\"_ _2\"></span>ha<span class=\"_ _2\"></span>rles<span class=\"_ _2\"></span> Wi<span class=\"_ _2\"></span>god<span class=\"_ _2\"></span>er, <span class=\"_ _19\"></span>N<span class=\"_ _2\"></span>on<span class=\"_ _2\"></span>-<span class=\"_ _6b\"> </span></span>Ex<span class=\"_ _2\"></span>ecut<span class=\"_ _2\"></span>ive<span class=\"_ _2\"></span> Ch<span class=\"_ _2\"></span>ai<span class=\"_ _2\"></span>rma<span class=\"_ _2\"></span>n of<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e Gro<span class=\"_ _2\"></span>up<span class=\"_ _2\"></span> on<span class=\"_ _2\"></span> 3<span class=\"_ _2\"></span>1 Ju<span class=\"_ _2\"></span>ly<span class=\"_ _2\"></span> 20<span class=\"_ _2\"></span>22<span class=\"_ _2\"></span>.<span class=\"ls33\">  </span>Si<span class=\"_ _2\"></span>nce<span class=\"_ _2\"></span> acq<span class=\"_ _2\"></span>ui<span class=\"_ _2\"></span>ring<span class=\"_ _2\"></span> Gl<span class=\"_ _2\"></span>ow G<span class=\"_ _2\"></span>ree<span class=\"_ _2\"></span>n<span class=\"_ _2\"></span> in<span class=\"_ _2\"></span> 20<span class=\"_ _2\"></span>18,<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e bu<span class=\"_ _2\"></span>si<span class=\"_ _2\"></span>ness<span class=\"_ _2\"></span> was<span class=\"_ _2\"></span> c<span class=\"_ _2\"></span>onsi<span class=\"_ _2\"></span>st<span class=\"_ _2\"></span>ent<span class=\"_ _2\"></span>ly <span class=\"_ _2\"></span>los<span class=\"_ _2\"></span>s-<span class=\"_ _2\"></span>mak<span class=\"_ _2\"></span>in<span class=\"_ _2\"></span>g; t<span class=\"_ _2\"></span>his <span class=\"_ _2\"></span>cont<span class=\"_ _2\"></span>rib<span class=\"_ _2\"></span>ut<span class=\"_ _2\"></span>ed t<span class=\"_ _2\"></span>o a<span class=\"_ _2\"></span> cum<span class=\"_ _2\"></span>ula<span class=\"_ _2\"></span>ti<span class=\"_ _2\"></span>ve fu<span class=\"_ _2\"></span>nd<span class=\"_ _2\"></span>ing<span class=\"_ _2\"></span> req<span class=\"_ _2\"></span>uir<span class=\"_ _2\"></span>emen<span class=\"_ _2\"></span>t of<span class=\"_ _2\"></span> ov<span class=\"_ _2\"></span>er \u00a3<span class=\"_ _2\"></span>6m<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>at <span class=\"_ _2\"></span>rema<span class=\"_ _2\"></span>in<span class=\"_ _19\"></span><span class=\"ls2c\">ed</span> w<span class=\"_ _2\"></span>ith<span class=\"_ _2\"></span> Glo<span class=\"_ _2\"></span>w Gr<span class=\"_ _2\"></span>een<span class=\"_ _2\"></span> as a<span class=\"_ _2\"></span> de<span class=\"_ _2\"></span>bt <span class=\"_ _2\"></span>to <span class=\"_ _2\"></span>th<span class=\"_ _2\"></span>e Grou<span class=\"_ _2\"></span>p a<span class=\"_ _2\"></span>nd<span class=\"_ _2\"></span> <span class=\"_ _2\"></span>w<span class=\"_ _2\"></span>ill<span class=\"_ _2\"></span> be <span class=\"_ _2\"></span>repa<span class=\"_ _2\"></span>id <span class=\"_ _2\"></span>ove<span class=\"_ _2\"></span>r ti<span class=\"_ _2\"></span>me.<span class=\"_ _2\"></span><span class=\"ls33\">  </span>T<span class=\"_ _2\"></span>he <span class=\"_ _2\"></span>repa<span class=\"_ _2\"></span>ymen<span class=\"_ _2\"></span>t o<span class=\"_ _2\"></span>f th<span class=\"_ _2\"></span>e l<span class=\"_ _2\"></span>oan<span class=\"_ _2\"></span> h<span class=\"_ _2\"></span>as b<span class=\"_ _2\"></span>een <span class=\"_ _2\"></span>pers<span class=\"_ _2\"></span>onal<span class=\"_ _2\"></span>ly<span class=\"_ _2\"></span> gu<span class=\"_ _2\"></span>aran<span class=\"_ _2\"></span>tee<span class=\"_ _2\"></span>d b<span class=\"_ _2\"></span>y Ch<span class=\"_ _2\"></span>arl<span class=\"_ _2\"></span>es Wi<span class=\"_ _2\"></span>god<span class=\"_ _2\"></span>er. <span class=\"_ _2\"></span> <span class=\"_ _2\"></span> As <span class=\"_ _2\"></span>a sm<span class=\"_ _2\"></span>al<span class=\"_ _2\"></span>ler r<span class=\"_ _2\"></span>ela<span class=\"_ _2\"></span>ted<span class=\"_ _2\"></span> pa<span class=\"_ _2\"></span>rty<span class=\"_ _2\"></span> <span class=\"_ _2\"></span>tra<span class=\"_ _2\"></span>nsa<span class=\"_ _2\"></span>cti<span class=\"_ _2\"></span>on, <span class=\"_ _2\"></span>th<span class=\"_ _2\"></span>e di<span class=\"_ _2\"></span>sposa<span class=\"_ _2\"></span>l f<span class=\"_ _2\"></span>ell<span class=\"_ _2\"></span> <span class=\"_ _2\"></span>wit<span class=\"_ _2\"></span>hi<span class=\"_ _2\"></span>n t<span class=\"_ _2\"></span>he r<span class=\"_ _2\"></span>equi<span class=\"_ _2\"></span>rem<span class=\"_ _2\"></span>ent<span class=\"_ _2\"></span>s of <span class=\"_ _2\"></span>sect<span class=\"_ _2\"></span>ion<span class=\"_ _2\"></span> 11<span class=\"_ _2\"></span>.1.1<span class=\"_ _2\"></span>0R<span class=\"_ _2\"></span> of t<span class=\"_ _2\"></span>he <span class=\"_ _2\"></span>List<span class=\"_ _2\"></span>in<span class=\"_ _2\"></span>g Ru<span class=\"_ _2\"></span>les<span class=\"_ _2\"></span> an<span class=\"_ _2\"></span>d t<span class=\"_ _2\"></span>he B<span class=\"_ _2\"></span>oard<span class=\"_ _2\"></span> ob<span class=\"_ _2\"></span>tai<span class=\"_ _2\"></span>ned<span class=\"_ _2\"></span> wri<span class=\"_ _2\"></span>tt<span class=\"_ _2\"></span>en <span class=\"_ _2\"></span>conf<span class=\"_ _2\"></span>irm<span class=\"_ _2\"></span>atio<span class=\"_ _2\"></span>n fr<span class=\"_ _2\"></span>om i<span class=\"_ _2\"></span>ts spo<span class=\"_ _2\"></span>nsor<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>at <span class=\"_ _2\"></span>the<span class=\"_ _2\"></span> ter<span class=\"_ _2\"></span>ms<span class=\"_ _2\"></span> of<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>e pr<span class=\"_ _2\"></span>opo<span class=\"_ _2\"></span>sed <span class=\"_ _2\"></span>tra<span class=\"_ _2\"></span>nsa<span class=\"_ _2\"></span>cti<span class=\"_ _2\"></span>on<span class=\"_ _2\"></span> we<span class=\"_ _2\"></span>re<span class=\"_ _2\"></span> fai<span class=\"_ _2\"></span>r an<span class=\"_ _2\"></span>d <span class=\"_ _2\"></span>reas<span class=\"_ _2\"></span>on<span class=\"_ _2\"></span>abl<span class=\"_ _2\"></span>e as<span class=\"_ _2\"></span> far<span class=\"_ _2\"></span> as <span class=\"_ _2\"></span>the<span class=\"_ _2\"></span> sha<span class=\"_ _2\"></span>reh<span class=\"_ _2\"></span>old<span class=\"_ _2\"></span>ers <span class=\"_ _2\"></span>of t<span class=\"_ _2\"></span>he G<span class=\"_ _2\"></span>ro<span class=\"_ _2\"></span>up <span class=\"_ _2\"></span>are <span class=\"_ _2\"></span>conc<span class=\"_ _2\"></span>ern<span class=\"_ _2\"></span>ed.<span class=\"_ _19\"></span><span class=\"ls33\">  </span> Th<span class=\"_ _2\"></span>e net<span class=\"_ _2\"></span> l<span class=\"_ _2\"></span>iab<span class=\"_ _2\"></span>ili<span class=\"_ _2\"></span>tie<span class=\"_ _2\"></span>s of <span class=\"_ _2\"></span>Glo<span class=\"_ _2\"></span>w G<span class=\"_ _2\"></span>reen<span class=\"_ _2\"></span> as <span class=\"_ _2\"></span>at <span class=\"_ _2\"></span>31 <span class=\"_ _2\"></span>Jul<span class=\"_ _2\"></span>y 2<span class=\"_ _2\"></span>022<span class=\"_ _2\"></span> wer<span class=\"_ _2\"></span>e \u00a3(<span class=\"_ _2\"></span>4.8<span class=\"_ _2\"></span>)m<span class=\"_ _2\"></span> an<span class=\"_ _2\"></span>d th<span class=\"_ _2\"></span>e pr<span class=\"_ _2\"></span>ofit<span class=\"_ _2\"></span> on<span class=\"_ _2\"></span> di<span class=\"_ _2\"></span>spos<span class=\"_ _2\"></span>al <span class=\"_ _2\"></span>of t<span class=\"_ _2\"></span>he G<span class=\"_ _2\"></span>rou<span class=\"_ _2\"></span>p\u2019s<span class=\"_ _2\"></span> 75<span class=\"_ _2\"></span>% sh<span class=\"_ _2\"></span>are <span class=\"_ _2\"></span>was<span class=\"_ _2\"></span> th<span class=\"_ _2\"></span>eref<span class=\"_ _2\"></span>ore <span class=\"_ _2\"></span>\u00a33.<span class=\"_ _2\"></span>6m <span class=\"_ _2\"></span>in <span class=\"_ _2\"></span>th<span class=\"_ _2\"></span>e cu<span class=\"_ _2\"></span>rrent<span class=\"_ _2\"></span> pe<span class=\"_ _2\"></span>riod<span class=\"_ _2\"></span>.  T<span class=\"_ _2\"></span>hi<span class=\"_ _2\"></span>s wa<span class=\"_ _2\"></span>s refl<span class=\"_ _2\"></span>ect<span class=\"_ _2\"></span>ed <span class=\"_ _2\"></span>in <span class=\"_ _2\"></span>th<span class=\"_ _2\"></span>e Prof<span class=\"_ _2\"></span>it<span class=\"_ _2\"></span> on<span class=\"_ _2\"></span> di<span class=\"_ _2\"></span>spo<span class=\"_ _2\"></span>sal<span class=\"_ _2\"></span> of s<span class=\"_ _2\"></span>ubs<span class=\"_ _2\"></span>idi<span class=\"_ _2\"></span>ary<span class=\"_ _2\"></span> li<span class=\"_ _2\"></span>ne i<span class=\"_ _2\"></span>n <span class=\"_ _2\"></span>the C<span class=\"_ _2\"></span>ons<span class=\"_ _2\"></span>oli<span class=\"_ _2\"></span>dat<span class=\"_ _2\"></span>ed <span class=\"_ _2\"></span>Sta<span class=\"_ _2\"></span>tem<span class=\"_ _2\"></span>ent<span class=\"_ _2\"></span> <span class=\"_ _25\"></span>of Com<span class=\"_ _2\"></span>preh<span class=\"_ _2\"></span>ens<span class=\"_ _2\"></span>ive <span class=\"_ _2\"></span>Inc<span class=\"_ _2\"></span>om<span class=\"_ _2\"></span>e i<span class=\"_ _2\"></span>n 2<span class=\"_ _2\"></span>023<span class=\"_ _2\"></span>.<span class=\"_ _2\"></span> On <span class=\"_ _2\"></span>comp<span class=\"_ _2\"></span>let<span class=\"_ _2\"></span>ion<span class=\"_ _2\"></span>, t<span class=\"_ _2\"></span>he f<span class=\"_ _2\"></span>oll<span class=\"_ _2\"></span>owi<span class=\"_ _2\"></span>ng<span class=\"_ _2\"></span> asse<span class=\"_ _2\"></span>ts a<span class=\"_ _2\"></span>nd<span class=\"_ _2\"></span> li<span class=\"_ _2\"></span>abi<span class=\"_ _2\"></span>liti<span class=\"_ _2\"></span>es w<span class=\"_ _2\"></span>ere<span class=\"_ _2\"></span> di<span class=\"_ _2\"></span>spos<span class=\"_ _2\"></span>ed <span class=\"_ _2\"></span>of a<span class=\"_ _2\"></span>s p<span class=\"_ _2\"></span>art<span class=\"_ _2\"></span> of t<span class=\"_ _2\"></span>he <span class=\"_ _2\"></span>sal<span class=\"_ _2\"></span>e of<span class=\"_ _2\"></span> Glo<span class=\"_ _2\"></span>w G<span class=\"_ _2\"></span>re<span class=\"_ _2\"></span>en:<span class=\"_ _2\"></span> As at 31 Jul<span class=\"_ _0\"></span>y <table class=\"s w245 h172\" id=\"_89947790-cd68-4429-9b11-cd965c55cfcc\"><tr><td></td><td class=\"c x167 y1213 w11e h41\"><div class=\"t m0 x91 h9 y920 ff2 fs3 fc0 sc0 ls51 ws0\">2023<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 y1214 w11e h41\"><div class=\"t m0 x38 h5 y1eb ff5 fs0 fc0 sc0 ls0 ws0\">\u00a3\u2019000<span class=\"ff4\"> </span></div></td></tr><tr><td class=\"c x164 y1215 w119 h7c\"><div class=\"t m0 x55 h5 y1f3 ff2 fs0 fc0 sc0 ls62 ws0\">As<span class=\"ls0\">sets</span><span class=\"ls0\"> <span class=\"_ _2\"></span> </span></div></td><td></td></tr><tr><td class=\"c x164 y1216 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Property, plant and <span class=\"_ _2\"></span>equipment </div></td><td class=\"c x167 y1216 w11e h41\"><div class=\"t m0 x1d h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">610<span class=\"ls0\"> </span></div></td></tr><tr><td class=\"c x164 y1217 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Inventories </div></td><td class=\"c x167 y1217 w11e h41\"><div class=\"t m0 x40 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">1,771 </div></td></tr><tr><td class=\"c x164 y1218 w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Trade and other rec<span class=\"_ _2\"></span>eivables </div></td><td class=\"c x167 y1218 w11e h7c\"><div class=\"t m0 x40 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">2,946  </div></td></tr><tr><td class=\"c x164 y1219 w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Cash and cash equival<span class=\"_ _2\"></span>ents </div></td><td class=\"c x167 y1219 w11e h41\"><div class=\"t m0 x1d h5 y1eb ff4 fs0 fc0 sc0 ls1 ws0\">596<span class=\"ls0\"> </span></div></td></tr><tr><td></td><td class=\"c x167 y121a w11e he5\"><div class=\"t m0 x40 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">5,923 </div></td></tr><tr><td class=\"c x164 y121b w11a h41\"><div class=\"t m0 x55 h5 y1eb ff2 fs0 fc0 sc0 ls0 ws0\">Liabilities <span class=\"_ _2\"></span><span class=\"ff4\"> </span></div></td><td></td></tr><tr><td class=\"c x164 y121c w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Trade and other payab<span class=\"_ _2\"></span>les </div></td><td class=\"c x167 y121c w11e h41\"><div class=\"t m0 x2b h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(10,314) </div></td></tr><tr><td class=\"c x164 y121d w11a h7c\"><div class=\"t m0 x55 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">Deferred tax </div></td><td class=\"c x167 y121d w11e h7c\"><div class=\"t m0 x91 h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(30) </div></td></tr><tr><td class=\"c x164 y121e w11a h41\"><div class=\"t m0 x55 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">Finance lease li<span class=\"_ _2\"></span>abilities<span class=\"_ _2\"></span> </div></td><td class=\"c x167 y121e w11e h41\"><div class=\"t m0 x38 h5 y1eb ff4 fs0 fc0 sc0 ls0 ws0\">(351) </div></td></tr><tr><td></td><td class=\"c x167 y121f w11e h7c\"><div class=\"t m0 x2b h5 y1f3 ff4 fs0 fc0 sc0 ls0 ws0\">(10,695) </div></td></tr></table>",
   "dimensions": {
    "concept": "ifrs-full:DisclosureOfNoncurrentAssetsOrDisposalGroupsClassifiedAsHeldForSaleExplanatory",
    "language": "en",
    "entity": "scheme:549300QGHDX5UKE58G86",
    "period": "2023-04-01T00:00:00/2024-04-01T00:00:00"
   }
  }
 }
}