Insurance claims and changes in insurance and investment contract liabilities Total income, net of insurance claims and changes in insurance and investment contract liabilities Profit attributable to ordinary shareholders Profit attributable to other equity holders Income statement transfers in respect of disposals Income statement transfers in respect of impairment Total comprehensive (loss) income attributable to ordinary shareholders Total comprehensive income attributable to other equity holders Value of in-force business Ordinary shareholders’ equity Share capital and premium [member] Ordinary shareholders' equity [member] Distributions on other equity instruments Share buyback (note 41) Issue of other equity instruments (note 43) Repurchases and redemptions of other equity instruments (note 43) Other employee award schemes Redemption of preference shares Repayment of capital by joint ventures and associates classified as investing activities Repurchases and redemptions of other equity instruments classified as financing activities Description of accounting policy for consolidation Description of accounting policy for financial assets and liabilities Disclosure of insurance claims and changes in insurance and investment contract liabilities Disclosure of financial assets at fair value through profit or loss Disclosure of financial assets at amortised cost Disclosure of financial assets at fair value through other comprehensive income Disclosure of value in-force business Disclosure of financial liabilities at fair value through profit or loss Disclosure of securitisations and covered bonds Disclosure of life insurance sensitivity analysis Disclosure of liabilities arising from non-participating investment contracts Disclosure of share premium account Disclosure of retained profits Disclosure of other equity instruments Disclosure of structured entities Disclosure of future accounting developments