iso4217:NOKiso4217:NOKxbrli:shares549300IM1QSBY4SLPM262025-01-012025-12-31549300IM1QSBY4SLPM262024-01-012024-12-31549300IM1QSBY4SLPM262025-12-31549300IM1QSBY4SLPM262024-12-31549300IM1QSBY4SLPM262023-12-31549300IM1QSBY4SLPM262023-12-31ifrs-full:IssuedCapitalMember549300IM1QSBY4SLPM262023-12-31ifrs-full:MiscellaneousOtherReservesMember549300IM1QSBY4SLPM262023-12-31ifrs-full:RetainedEarningsMember549300IM1QSBY4SLPM262023-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember549300IM1QSBY4SLPM262023-12-31ifrs-full:EquityAttributableToOwnersOfParentMember549300IM1QSBY4SLPM262023-12-31ifrs-full:NoncontrollingInterestsMember549300IM1QSBY4SLPM262024-01-012024-12-31ifrs-full:IssuedCapitalMember549300IM1QSBY4SLPM262024-01-012024-12-31ifrs-full:MiscellaneousOtherReservesMember549300IM1QSBY4SLPM262024-01-012024-12-31ifrs-full:RetainedEarningsMember549300IM1QSBY4SLPM262024-01-012024-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember549300IM1QSBY4SLPM262024-01-012024-12-31ifrs-full:EquityAttributableToOwnersOfParentMember549300IM1QSBY4SLPM262024-01-012024-12-31ifrs-full:NoncontrollingInterestsMember549300IM1QSBY4SLPM262024-12-31ifrs-full:IssuedCapitalMember549300IM1QSBY4SLPM262024-12-31ifrs-full:MiscellaneousOtherReservesMember549300IM1QSBY4SLPM262024-12-31ifrs-full:RetainedEarningsMember549300IM1QSBY4SLPM262024-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember549300IM1QSBY4SLPM262024-12-31ifrs-full:EquityAttributableToOwnersOfParentMember549300IM1QSBY4SLPM262024-12-31ifrs-full:NoncontrollingInterestsMember549300IM1QSBY4SLPM262025-01-012025-12-31ifrs-full:IssuedCapitalMember549300IM1QSBY4SLPM262025-01-012025-12-31ifrs-full:MiscellaneousOtherReservesMember549300IM1QSBY4SLPM262025-01-012025-12-31ifrs-full:RetainedEarningsMember549300IM1QSBY4SLPM262025-01-012025-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember549300IM1QSBY4SLPM262025-01-012025-12-31ifrs-full:EquityAttributableToOwnersOfParentMember549300IM1QSBY4SLPM262025-01-012025-12-31ifrs-full:NoncontrollingInterestsMember549300IM1QSBY4SLPM262025-12-31ifrs-full:IssuedCapitalMember549300IM1QSBY4SLPM262025-12-31ifrs-full:MiscellaneousOtherReservesMember549300IM1QSBY4SLPM262025-12-31ifrs-full:RetainedEarningsMember549300IM1QSBY4SLPM262025-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember549300IM1QSBY4SLPM262025-12-31ifrs-full:EquityAttributableToOwnersOfParentMember549300IM1QSBY4SLPM262025-12-31ifrs-full:NoncontrollingInterestsMember
telenor_symbol_blue_RGB_Refresh.png
Telenor
Annual Report
2025
Table of contents
Front page thumb 2.jpg
Strategy thumb.jpg
corp gov thumb.jpg
chapter 4 thumbnail.jpg
front page thumb.jpg
financials thumb.jpg
Letter from the Chair and
CEO
Telenor's strategy
Governance principles and
framework
Shareholders and 
dividends
General information
Consolidated financial
statements
Group performance
Environment
About Telenor
Performance in the
business areas
The Board and governing
bodies
Telenor shares
Social
Parent company financial
statements
Highlights of the year
Governance
Risk management
The executive
management
Transparency Act
Statements and audit
reports (incl. sustainability)
Sustainability matters
Alternative performance
measures
Executive compensation
Letter from the Chair and CEO
Our world is increasingly digital, and
connectivity is at its core. In 2025, we
continued to see increased customer
demand for Telenor’s services, and the
customers are looking for more
differentiation and sophistication. Today,
connectivity is a critical infrastructure
that fuels important changes across a
range of sectors in the society. It also
changes the ways in which we conduct
many of our interactions.
Our refreshed strategy, introduced in November
2025, underscores our dedication to deliver
exceptional connectivity and services for our
"Looking back on my first year as CEO in 2025,
a few top reflections stand out. First, the
geopolitical backdrop in increasingly shaping
our industry and elevating the importance of
Telenor's trusted role. Second, I am deeply
proud of the results we delivered together and
the discipline behind our execution. Third, the
fact that we set a clear course for the future
by launching our new strategy at our Capital
Markets Day. And finally, a strong lift in
employee engagement gives me real
confidence in what we can achieve together." 
customers. To deliver on that ambition, we need
to be relevant, reliable, and user-friendly. Our
strategy is anchored in three pillars — customers,
technology and employees — which emphasise
collaborative value creation, world-class
customer experiences, and the deployment of
advanced technologies to facilitate simplification
and operational excellence.
Telenor enters this strategic phase from a
position of strength, having delivered results
aligned with our financial ambitions throughout
the 2022-2025 period. We now focus on
sustaining and building momentum over the next
three years, prioritising services-led growth,
technology-driven transformation, ongoing
simplification, and prudent capital allocation to
drive return on capital employed.
In 2025, we achieved robust growth in the
Nordics, particularly in Norway and Sweden. We
also saw EBITDA growth in Asia, with
Grameenphone in Bangladesh making a positive
contribution, even in the wake of political unrest
and macroeconomic setbacks. Our strategy is to
manage our leading Asian operations to generate
long-term value, while working towards a further
streamlining of our Group portfolio. The sale of
Telenor Pakistan was completed in December
2025, and our exit from Thailand was announced
in January 2026. These two transactions are
testaments to our commitment to simplify the
group portfolio and become a more Nordic-
centric group over time.
Benedicte Schilbred Fasmer
President and CEO
The proliferation of digital technologies presents
substantial opportunities for the communities we
serve but it also introduces new vulnerabilities. As
a trusted provider, Telenor is committed not only
to facilitating digital access but also to supporting
customers in navigating the digital landscape
safely.
In October, we published our Nordic Digital
Security 2025 report, highlighting rising security
concerns among both consumers and businesses.
The Nordic region faces increased risks from
cyberattacks and hybrid threats, reinforcing the
role of our communications infrastructure as a
strategic asset. Addressing these challenges will
require enhanced preparedness and strong
partnerships.
Advancements in AI have enabled Telenor to seize
new opportunities to improve our efficiency and
reliability. Throughout the year, we have
leveraged AI to foster innovation, drive
operational improvements, and enhance
customer journeys. Looking ahead, we will
continue investing in upskilling initiatives to
ensure that our people possess the skills needed
for future success. Our approach is to apply AI
judiciously, in areas where it adds meaningful
value, always maintaining a relentless focus on
how AI can deliver a better experience for
Telenor’s customers.
Sustainable business practices are integral to
Telenor’s identity and strategy. We remain
Jens Petter Olsen
Chair of the Board of
Directors
dedicated to network resilience, security, and
digital inclusion, and have set clear targets for
reducing operational emissions. As digital content
consumption grows, we are equally committed to
promoting digital wellbeing, particularly for
children and youth.
As Chair and CEO, we have had the privilege of
collaborating with many dedicated Telenor
employees who are invested in the company’s
long-term success. We are confident in their
ability to continue delivering outstanding services
to our customers and would like to express our
sincere appreciation for their contributions
throughout 2025. We would also like to thank both
our customers and our shareholders for putting
your trust in us – and reiterate our commitment to
keep you at the heart of everything we do.
Jens Petter og Benedicte 20241218_0-crop.jpg
           
--
Benedicte Schilbred
Fasmer
President and CEO
With you, for a safer and smarter tomorrow.
Customers
OUR STANDOUT OFFER
Offering value through services that are relevant,
trusted and easy to use, enabled by resilient,
outstanding connectivity
Technology
OUR TECH ADVANTAGE
Technologists creating opportunities for our customers
and their future
Consumers and end users Lvl 3@3x.png
Employees
OUR CULTURAL EDGE
Coming together, collaborating to create
Avansere.png
 
Inkludere.png
Our culture and values
One Telenor
In a world that is changing faster than ever, the
cultural foundation – our purpose and values – is
our compass. Telenor is guided by more than 170
years of experience as we keep moving beyond
connectivity, building a tomorrow that is better
than today, together.
Our purpose "With you, for a safer and smarter
tomorrow" is not just a statement – it is a
Trust
We build trust through reliability, respect,
transparency, and integrity. Trust is the
foundation that strengthens our execution
and reinforce our commitment.
Curiosity
We adopt a mindset of curiosity by exploring
new ideas and learning continuously, together.
Curiosity drives innovation and collaboration
across everything we do. 
Passion
We show genuine care and boldness in every
action. Passion is our energy, pride, and a
customer-centric drive that turns ambition
into impact. We know that is not about
working harder but working wholeheartedly.
strategic tool, uniting us around a shared
direction. It speaks directly to our customers,
partners and society – and directly to employees
across Telenor. It is not about what we do, but
why we do it.
By uniting around a shared purpose and values,
we truly become One Telenor.
Our culture 1.jpg
Our values
Our values are anchored in Telenor’s strengths
from the past. They are built on our strong
execution culture, while emphasising learning and
innovation, psychological safety and collaboration
as well as a stronger focus on the customer.
Together, these values shape how we work
across Telenor.
Sustainability, diversity and
inclusion
As the boundaries between digital and physical
life continue to blur, telecom operators are
becoming architects of societal infrastructure.
Telenor embraces this responsibility. Our
sustainability  agenda is not an add-on - it is a
core driver of innovation, trust, and long-term
competitiveness. By operating responsibly,
empowering people, and enabling a greener,
more secure digital future, we aim to strengthen
the fabric of the societies we are part of—through
trust, curiosity and passion.
Our workforce is our greatest strength. A diverse
and inclusive workforce reflects the diversity in
our markets and suppliers, empowering us to
understand and better serve our customers and
stakeholders. Our ability to create a more diverse
Telenor is essential to our success.
A diverse workforce includes gender balance, age
balance and inclusion of people of different
ethnicities and cultural backgrounds. We are
committed to creating an equitable workplace
where everyone, including those with physical and
psychological disabilities, can thrive.
We believe that fostering an inclusive
environment where all employees feel valued and
supported is crucial. This includes providing
necessary means and resources to ensure that
individuals with disabilities can fully participate
and contribute to our success.
The Code of Conduct is the foundation of our
corporate culture and sets high standards of
integrity for how we do business in Telenor. It
guides us through day-to-day dilemmas and is the
basis for how we act as guardians of Telenor’s
integrity.
We are committed to fostering a working
environment where all employees are supported
and empowered in their work.
Our culture 2.jpg
Telenor's history
Telenor's history
We have gone from
providing telegraphs
and phone booths to
delivering innovative
technologies and
critical infrastructure
that empower today’s
societies. It’s a long
way from where we
started in 1855.
1855-1900
In 1855, the first
Norwegian
telegraph line
opened by the
Norwegian Telegraph
Administration,
connecting Christiania
(Oslo) and the city of
Drammen. It soon
became clear to the
authorities that the
telephone would have
considerable
importance for society.
1900-1945
The first red phone booth
came to Norway in 1933.
Because of sparsely
populated regions, the
needs of the fishing
industry, and
topographical challenges
with mountains and
fjords, Telegrafverket
became a pioneer in
building both fixed and
wireless communications
networks.
1945-1969
The first television
broadcasts started
in Norway, and the
broadcast
transmissions
were provided by
Telegrafverket.
The name of the
company was
changed to
Televerket.
Telegrafdamene.png
tlf kiosk 8.png
2025 -
Telenor continues on its
transformation journey.
A refreshed strategy
was launched. The sale
of Telenor Pakistan
was completed at year-
end, and the exit from
Thailand announced in
January 2026. With these
moves, Telenor becomes
a more Nordic-centric
group.
2000-2016
In December 2000,
Telenor was listed on
the Oslo Stock
Exchange , with gradual
reduction in state
ownership to 54% in 2006 .
The international expansion
continued at high pace,
including strengthening
positions in Sweden
and Denmark. In 2006,
Telenor reached 100 million
mobile subscriptions and in
2008, the company entered
India.
2017-2024
Reshaping and
focusing the portfolio
resulted in exit from
India, Myanmar and
Central and Eastern
Europe and disposal of
non-core assets, while
strengthening positions in
core geographies. The
target to become a net
zero company by 2045
was approved by Science
Based Targets initiative in
2024.
1970-1979
Televerket took a position
at the forefront of
telecommunications
research and development.
The first analogue
mobile networks and a
satellite connection with
North Sea oil platforms are
concrete results of these
initiatives. At the same
time, there were long
waiting lists to get a
telephone installed in
private homes.
1980-1999
The company was deeply
involved in development and
launch of the GSM system
for mobile
communication. In 1995,
Televerket changed its name
to Telenor. Based on it's
leading role in mobile
technology, Telenor's
international expansion
was kicked off with the entry
into Asian and Eastern
European markets from
1996.
Asia 8.png
Ved bar snippet.jpg
Business areas and markets
Telenor Nordics
The Nordics is a region characterised by
advanced economies with strong
purchasing power, high digital maturity,
and stable regulatory frameworks.
Telenor is uniquely placed in the Nordic
region, where it operates through the
fully owned entities Telenor Norway,
Telenor Sweden, Telenor Denmark, and
DNA in Finland.
In total, Telenor's Nordic operations include 10
million mobile customers, 4 million broadband
customers, and 2 million TV customers. The
business area accounts for approximately 78% of
Telenor's total revenues and adjusted EBITDA,
and employs a total of 7,547 people, of which 467
employees in Telenor Shared Services.
Telenor Norway
Telenor Norway is the incumbent telecom
operator and market leader in Norway, operating
under the Telenor main brand and the Talkmore
sub-brand. Telenor Norway serves 2.5 million
mobile customers, whereof around 63% is in the
consumer segment and 37% in the business
segment. The mobile subscriber market share is
around 43%.
In Norway, Telenor serves 1.4 million broadband
customers and 0.8 million TV customers, served
through its own fibre, cable and fixed wireless
networks. Telenor Norway's revenue market
share is around 51% within mobile, and around
30% within broadband. The strong brand position
leverages on security, resilience and network
coverage. Telenor Norway has 97% 5G population
coverage and 100% 4G population coverage. The
world-class mobile network has been consistently
proven through several awards.
Telenor Norway was one of the first operators in
the world to decommission its copper network.
The acquisition of GlobalConnect's consumer
fibre business in Norway, which was announced in
July 2025 and is expected to be completed in first
half of 2026, will further expand Telenor Norway's
fibre position.
Telenor Norway also includes the passive fibre
infrastructure company Telenor Fiber AS, which
was established in 2022 and is owned by Telenor
(70%) and the global investment firm KKR (30%).
Telenor Sweden
Telenor has been present in Sweden since 2001
and is Sweden’s third largest mobile operator,
with a subscriber market share of around 21%.
Telenor is operating in Sweden under the Telenor
main brand and the Vimla sub-brand, serving a
total of 3.1 million mobile customers , whereof
around 63% in the consumer segment. In addition,
Telenor Sweden serves 1.2 million broadband and
0.8 million TV customers, based on access to fibre
networks.
Nordics with sub-brands.jpg
Finland
#2 in mobile market
#1 in broadband market
Norway
#1 in mobile market
#2 in broadband market
Sweden
#3 in mobile market
#3 in broadband market
Denmark
#2 in mobile market
#5 in broadband market
4947802325576
Mobile customers (in million)
Broadband customers (in million)
4947802327885
Market positions as of Q2'25. Sources: Analysys Mason; Telenor data; Telenor analysis. GDP per capita source: World Bank.
The company's mobile revenue market share is
around 19%, and the broadband revenue market
share is around 13%.
Telenor Sweden shares 4G and 5G networks with
Tele2 through the joint venture Net4Mobility, with
50% ownership each. The joint networks include
both passive and active infrastructure. The 2G
and 3G networks were shut down in December
2025. Telenor Sweden has 100% 5G population
coverage.
Telenor Denmark
Telenor has been present in Denmark since 2000
and is the second largest mobile operator in the
country. Services are provided under the Telenor
main brand and CBB mobile sub-brand. Telenor
Denmark serves 1.7 million mobile customers,
whereof around 70% in the consumer segment
and 30% in the business segment. In addition,
Telenor Denmark serves 0.2 million broadband
customers, based on access to fibre and cable
networks. The mobile subscriber market share is
around 21%, while the mobile revenue market
share is around 24% and the broadband revenue
market share is around 5%.
Telenor Denmark shares a mobile network with
Norlys through the joint venture TN-Netværket,
where each of the parties has 50% ownership.
The 5G population coverage is 99%.
DNA (Finland)
Telenor entered Finland in 2019 through the
acquisition of DNA, which is the country's second
largest telecom operator. Services are offered
under the DNA main brand and the Moi sub-brand.
DNA serves 2.8 million mobile customers, whereof
around 82% in the consumer segment. In addition,
DNA serves 1.4 million broadband and 0.2 million
TV customers, based on own fibre and cable
(HFC) networks. DNA has a subscriber market
share of around 32% for mobile and 29% for
broadband. The revenue market share is around
30% within mobile, and around 34% within
broadband.
DNA's customer offerings are based on strong
mobile and broadband infrastructure. DNA has
100% 5G population coverage, and has a strong
network position with an award-winning network
carrying the highest amount of data per
subscriber in Europe. In northern and eastern
Finland, DNA shares a mobile network with Telia,
with 50% ownership each. Within fixed
broadband, DNA will upgrade its customers
currently on hybrid fibre coax (HFC) to fibre over
the coming years, further strengthening and
future-proofing the broadband infrastructure.
4947802327005
Telenor 5G population coverage
GDP per capita (2024)
4947802325654
4947802327615
Mobile data usage (Median GB/month/user)
Employees in Telenor Nordics
4947802328024
Spend on suppliers with SBTi targets
People trained in digital wellbeing
4947802328133
4947802328097
Telenor Asia
Telenor has been present in Asia since
1996. Since 2022, focus has been on de-
risking the Asian portfolio and building
strong market-leading positions through
in-market consolidation in Thailand and
Malaysia. The sale of Telenor Pakistan
was completed in December 2025.
At year-end 2025,Telenor's Asian footprint
included the controlled entity Grameenphone in
Bangladesh, and the associates CelcomDigi in
Malaysia and True Corporation (True) in Thailand.
In total, Telenor Asia reaches 152 million mobile
subscribers, of which 67.8 million in the
associated companies in Malaysia and Thailand.
Telenor's focus is on being an active owner and
drive performance, with the aim to deliver cash
flow growth and value creation. The Asian
businesses are followed up from Telenor's
regional office in Singapore.
Telenor Asia accounts for approximately 18% of
the group's total revenues and 23% of the group's
adjusted EBITDA. Dividends from associates
contributes to Telenor's free cash flow.
Grameenphone (Bangladesh)
Telenor entered Bangladesh in 1996 as one of its
earliest international expansions. Grameenphone
is Bangladesh’s largest mobile operator with 83.9
million customers, and a subscriber market share
of around 45%. Only 58% of Grameenphone's
customers are using data services.
Grameenphone is listed on the Dhaka and
Chittagong Stock Exchanges, and Telenor holds a
55.8% stake. As of 31 December 2025, the market
value of Telenor's stake in Grameenphone was
around NOK 16 billion. Grameenphone has
delivered an annual average dividend yield of
around 7%, and close to 100% payout of net
profits. At the end of 2025, Grameenphone
employed 1,338 people.
CelcomDigi (Malaysia)
Telenor entered Malaysia in 1999 by acquiring an
ownership stake in the mobile operator Digi. In
2022, CelcomDigi was established through the
merger of Celcom and Digi. Telenor holds a 33.1%
stake in CelcomDigi, which is Malaysia's largest
mobile network operator with 20.3 million mobile
subscribers and a subscriber market share of
around 41%. The company is listed on the Stock
Exchange of Malaysia. As of 31 December 2025,
the market value of Telenor's stake in CelcomDigi
was around NOK 31 billion. CelcomDigi's dividend
policy is to pay out >80% of net earnings, paid
quarterly.
True Corporation (Thailand)
Telenor entered Thailand in 2000 by acquiring an
ownership stake in dtac. True Corporation is the
result of the merger of True and dtac in 2023. True
Corporation is listed on the Thailand Stock
Exchange and Telenor holds a 30.3% stake. The
company has 47.5 million mobile subscribers and
a subscriber market share of around 50%. As of 31
December 2025, the market value of Telenor's
stake in True was around NOK 37 billion. On 22
January 2026, Telenor announced the agreement
to sell its ownership stake in True Corporation to 
Arise Digital Technology Company Limited.
Asia nytt.jpg
Bangladesh
#1 in mobile market
Thailand
#2 in mobile market
Malaysia
#1 in mobile market
GDP per capita (USD '000, 2024)
Mobile customers (in million)
4947802325755
4947802326095
Market positions as of Q2'25. Sources: Analysys Mason; Telenor data; Telenor analysis. GDP per capita source: World Bank.
1 Corresponds to 50% of the total sites in the joint operations.
Telenor Infrastructure
Telenor Infrastructure manages and
develops key digital infrastructure in the
Nordic area. The business area 
comprises telecommunication towers,
data centres, and an AI factory. Telenor
Infrastructure serves both internal and
external customers, and employs a total
of 135 people.
Telenor Towers
Telenor Towers is the largest tower company in
the Nordics with a total of 20,000 sites and an
estimated market share of 35%. The business
includes the fully owned companies Telenor
Towers Norway with 14,000 sites, Telenor Towers
Sweden with 1,000 sites, and DNA Towers in
Finland with 4,000 sites. In addition, Telenor has
around 8,000 1 sites through the 50% ownership
stakes in the tower joint operations in Sweden
(Net4Mobility), Finland (Finnish Shared Network)
and Denmark (TN-Netværket). These operations
are included in Telenor Nordics.
Tryvannshøgda no2.jpg
Skygard
The data centre company Skygard was founded in
2023 by Telenor, Hafslund, HitecVision, and
Analysys Mason. Telenor holds a 31.7% stake in
Skygard. Skygard's data centres will serve
customers with mission-critical use. The first data
centre with 8 MW capacity is currently under
construction in Oslo. The aim is to become
operational in the first half of 2026, with Telenor
Norway as a key tenant. The data centre will be
energy efficient and with the potential to provide
district heating for around 12,000 apartments.
In December 2025, Skygard acquired two data
centre facilities from Orange Business Services
Norway, marking a strategic expansion in the Oslo
region. The acquisition boosts Skygard's capacity
and strengthens the company's position as a
leading provider of secure data storage in
Norway.
Telenor AI Factory
Telenor AI Factory was launched in November
2024, and is Norway's first AI factory. The
company will build AI capabilities in Skygard for
both internal and external customers, based on
NVIDIA technology and targeting the sovereign,
secure and sustainable customer niche. At the
end of 2025, AI Factory had 11 customers, of
which 9 external. The external customers are
predominantly start-ups running AI use cases for
larger organisations.
Telenor Amp
Telenor Amp includes the fully-owned
companies Telenor Connexion, Telenor
Maritime, Telenor Linx, KNL, and Telenor
Cyberdefence, as well as several smaller
controlled and non-controlled assets. In
November 2025, Telenor Amp
completed the disposal of its 50%
ownership in Allente. Telenor Amp
employs a total of 628 people.
Telenor Connexion
Telenor Connexion is a global Internet of Things
(IoT) provider that helps enterprises connect and
operate their devices. The company is
headquartered in Sweden and manages
international IoT deployments for global
customers such as Volvo, Scania, Hitachi, and
Husqvarna. At the end of 2025, the customer base
included more than 26 million IoT connections
globally.
Fleet telematics.jpg
Telenor Maritime
Telenor Maritime is a leading provider of maritime
communication services, serving the cruise and
ferry segments, oil and gas offshore industry, and
fisheries. The product portfolio covers
connectivity, onboard mobile and Wi-Fi services,
and digital services enabling shipowners and ship
equipment suppliers to digitalise their operations.
Telenor Linx
Telenor Linx addresses the need for seamless
international communication, account security,
direct operator billing, and digital sales of data. 
Headquartered in Norway, Telenor Linx is
connected to more than 600 mobile network
operators and more than 80 partners serving
customers around the world. With scalable
platforms and APIs, Telenor Linx helps telecom
operators and hyperscalers serve their
customers.
KNL
Based in Finland, KNL specialises in secure high-
frequency communication systems for defence
and critical operations. Its flagship CNHF
technology ensures encrypted, resilient
connectivity even under jamming or without
satellite/GPS infrastructure.
Telenor Cyberdefence
Telenor Cyberdefence was established in 2024,
and is headquartered in Norway. The company
provides managed security services, targeting the
business segment in the Nordic region.
Products and services
Telenor strives to provide excellent
customer experiences. We offer a wide
range of products and services, based
on secure telecommunication networks
and digital infrastructure. Our customers
are consumers and businesses, telecom
operators, and service providers1).
Mobile subscriptions and services
Mobile subscriptions provide voice and data
connectivity. Combined with the connectivity
products, Telenor offers services like security and
ID theft insurance. Our customers can choose
from a range of price plans, targeting different
needs.
Broadband and TV
Broadband subscriptions provide access to
internet, and are delivered over fibre, cable and
fixed wireless technologies. Security is an integral
part of the broadband offerings. The TV solutions
provide news and entertainment services, with
Telenor taking the role as distributor of content.
Solutions for businesses
Solutions for business customers include
managed services, virtual private networks,
software defined networks, and network as a
service.
IoT solutions are offered through Telenor
Connexion and Telenor Nordics. Telenor Maritime
offers mobile maritime communication, serving
cruise and ferry segments, fisheries, and the oil &
gas industry. KNL offers secure communication
solutions for defence forces. Telenor AI Factory
offers AI infrastructure and services, while
Telenor Cyberdefence provides cybersecurity
services.
Sale of mobile phones and other devices
To complement the end-user services, Telenor
provides various hardware like mobile phones,
broadband modems, and TV boxes. As part of its
sustainability agenda, Telenor aims to reach 30%
take-back of mobile devices in the Nordics by end
of 2030. The take-back rate measures the number
of used mobile devices collected as share of new
mobile devices distributed during the year.
Wholesale and infrastructure services
Wholesale services include national and
international roaming and interconnect, solutions
for mobile and fixed virtual network operators and
service providers, as well as leased lines and
colocation at towers and data centres.
Changes to products and services during
the year
In November 2025, Telenor Norway launched the
new entertainment offering Streamix, which is a
stand-alone subscription service for streaming
apps.
Total revenues
54425825582822
77
NOK bn
Mobile service revenues2)
54425825582704
45
NOK bn
Broadband and TV revenues
54425825582701
13
NOK bn
1)  ESRS reference for text on this page: ESRS 2 SBM-1-40 (a) i and ii
2)  Mobile service revenues consist of mobile subscriptions and services and parts of solutions for businesses
Highlights of the year
Sandsøy cropped.jpg
KNL cropped 2.jpg
Throughout the year, the
network modernisation
continued in the Nordic
operations enabling secure
and resilient award-
winning networks.
At year-end, Telenor Nordics
reached 99% 5G population
coverage, with more than     
28 000 base stations
upgraded to 5G.
In July, Telenor
announced the
acquisition of
GlobalConnect's 
consumer fibre business
in Norway. The acquisition
includes around 140,000
fibre customers, and is
estimated to increase
Telenor's market share
from 22% to 29%. 
In October, Telenor and
Vodafone Group
announced a new
strategic
procurement
partnership which
aims to leverage the
scale and global
capabilities of both
groups across major
areas of procurement.
During 2025, Telenor
continued to strengthen
its security offerings
to customers in the
Nordics.
The Finnish subsidiary
KNL, a provider of ultra-
secure defence
communication,
signed contracts with the
Swedish and Finnish
Defence Forces. 
25 years on oslo børs.jpg
TE_Telenor_2025_MG_7860_WEB.jpg
The entertainment
service Streamix was
launched in Norway in
November. Streamix is a
stand-alone streaming
aggregation service that
lets customers bundle
multiple streaming
subscriptions into one
monthly bill, with
flexibility to swap
services every 30 days. 
In November, Telenor
completed the sale of
its 50% stake in
Allente to Viaplay Group
for total proceeds of NOK
0.6 billion.
In December, the sale of
Telenor Pakistan was
completed at a valuation
of NOK 5.7 billion on a
cash and debt free basis. 
In 2025, Telenor delivered 23%
total shareholder return. The
dividend per share increased to
NOK 9.60 for financial year 2024, in
line with the dividend policy.
On 4 December, Telenor celebrated
its 25 years anniversary as a
listed company at the Oslo Stock
Exchange. Since stock-listing,
Telenor has delivered an average
annual total shareholder return of
close to 10%.
On 11 November, Telenor
presented its updated
strategy and financial
ambitions towards 2030
at the Capital Markets Day. 
Updated sustainability
ambitions were also
provided, targeting significant
emission reductions, digital
inclusion, and responsible,
inclusive business practices.
Key fig ures in 2025
Service revenues
+2.0%
organic growth in service revenues,
compared to 3.0% in 2024.
Adjusted EBITDA
+5.8%
organic growth in adjusted EBITDA,
compared to 3.3% in 2024.
Climate
67%
of Telenor's spend was from suppliers
that have set science-based emission
reduction targets, compared to 63% at
the end of 2024.
Cyber security
2.1 billion
attempts of digital fraud were blocked by
Telenor Norway's security filters,
compared to 2.2 billion in 2024.
Free cash flow
17.3 NOK billion
free cash flow (incl. M&A) generated in
2025, compared to NOK 13.3 billion in
2024.
Workforce
10,133
total number of employees at the end of
the year.
Diversity
38%
of senior leaders in Telenor were women
by end of 2025 , compared to 36% at the
end of 2024.
Return on capital employed
9.3%
in 2025, compared to 13.0% in 2024.
Excluding associates, the return on
capital employed was 13.7% in 2025,
compared to 13.9% in 2024.
Strategy.jpg
m
Strategy,
performance
and risk
Telenor's strategy
Financial performance
Telenor Nordics
Responsibility for risk management
Strategic priorities in the business
areas
Parent company performance and
financial position
Telenor Asia
Risk management process
Telenor Infrastructure
Risk overview
Ambitions and outlook
Sustainability performance
Telenor Amp
Research and innovation
Strategy sub.jpg
Telenor's strategy
Providing critical connectivity and services to our customers
has been the core of Telenor's business for more than 170
years. Facing forward, leveraging new technologies and building
on the strength of the company's employees and culture will be
key to creating excellent customer experiences. By doing this,
Telenor also delivers attractive shareholder returns.
Connecting customers to what matters most has been the core of
our business for 168 years. Our ambition is to deliver critical
connectivity and services to customers and societies, continue to
strengthen our responsible business agenda and utilise the
Telenor's strategy
Three years after launching the strategy
plan in 2022, Telenor has made firm
progress on direction and ambitions.
Looking ahead, we continue to simplify
and future-proof the company to deliver
superior connectivity and differentiated
services. Telenor's focus remains on
creating long-term value through
customer trust, operational excellence,
and technology leadership1.
Facing forward
Telenor is building a future-fit company by
leveraging its strategic assets; an execution
culture, world-class networks, and growing
partner ecosystem. These strengths enable
Telenor to deliver on four priorities towards 2030:
driving growth through customer excellence,
accelerating technology-led transformation,
tapering operating and capital expenditure to
sales, and expanding return on capital employed
through disciplined portfolio management.
By combining streamlined customer experiences,
cloud-native and AI-powered platforms, and
operational efficiency, Telenor aims to create
sustainable value for customers and shareholders
while positioning for long-term success.
The ambitions towards 2030 are powered by a
robust value creation engine to drive return on
capital employed. Outstanding connectivity and
services drive top-line growth through customer
excellence, combined with simplification and
transformation to capture efficiencies. These
efforts generate cash flows that enable
reinvestments in world-class networks, talent and
a future-fit technology stack, which in turn drives
improved customer excellence and shareholder
returns.
CMD illustration.jpg
Customers
Telenor is putting the customer needs at the heart
of everything we do. The ambition is to grow
through customer excellence. To achieve this, a
key priority is to deliver streamlined and enhanced
customer experience that makes it frictionless to
become a Telenor customer and a natural choice
to stay with us. At the same time, we are scaling
AI-infused customer care to create smarter and
more personalised experiences. Combined with
differentiated services and connectivity, we
deliver more value to our customers, ensuring
that Telenor stands out as a trusted provider of
world-class solutions.
Technology
Telenor aims to leverage technology by creating
smarter networks to drive operational excellence
and ensure superior performance for customers.
At the same time, we are simplifying our
operations through cloud adoption, enabling
flexibility and efficiency at scale. Becoming an AI-
powered telco is central to Telenor's ambition,
allowing us to enhance customer experience and
unlock new growth opportunities through
intelligent automation. Telenor also focuses on
driving service innovation of differentiated
solutions for both consumers and businesses.
Underpinning these priorities is a strong
foundation of security and resilience, ensuring
that networks and services remain robust and
trustworthy in an increasingly complex digital
landscape.
Employees
People and culture are the foundation for
delivering on Telenor's strategic ambitions. A
customer mindset is embedded across the
organisation. Telenor fosters an inclusive and
collaborative environment in which employees
feel valued and empowered to innovate and grow.
Telenor is building a future-fit organisation
through collaboration and skills development.
Employees are encouraged to work across
functions and continuously improve, while leaders
support mobility and career growth to ensure the
right skills for the future. By combining execution
culture, trusted networks and partner ecosystem
with opportunities for learning and
transformation, Telenor aims to attract and
develop outstanding talents.
Sustainability
Responsible business practices and sustainability
is an integral part of Telenor’s strategy. The
company is committed to operating green and
secure network infrastructure by reducing
environmental impact and ensuring resilient
networks that can withstand cyber threats and
extreme weather conditions.
At the same time, Telenor aims to drive digital
inclusion and wellbeing by enabling individuals
and businesses to participate safely and
confidently in the digital economy through
improved skills and awareness. Equally important
is the ambition to do business in a responsible and
inclusive way, fostering diversity in leadership and
maintaining high ethical standards across
Telenor's supply chain.
cropped girls 2.jpg
1) ESRS reference: ESRS 2 SBM-1-40 (a) iii
Strategic priorities in the
business areas
Telenor's strategy and value creation is
founded on distinct value creation
agendas and strategic priorities for each
of the four business areas. 
Telenor Nordics
The ambition for Telenor Nordics is to build on its
position as the largest communications service
provider in the region, with a relentless focus on
excellent customer experience, sustainable and
profitable growth, declining capital intensity, and
attractive returns on capital.
The Nordic markets are digitally advanced, stable
and characterised by high purchasing power.
Customers expect sophisticated services and
solutions, and Telenor leverages its scale and
strong market position to meet these demands.
Growth will be supported by a services-led
upselling approach, focusing on areas such as
security and entertainment while strengthening
connectivity. The transformation agenda centres
around simplifying operations, deploying shared
systems and automation, and enabling faster
service innovation and improved customer
experience.
Infrastructure priorities include expanding fibre,
strengthening our world-class mobile networks,
and ensuring societal responsibility as a provider
of critical services. Advanced security products,
and measures to prevent cyber threats are key to
building a secure and future-fit Nordic telco.
Digital security for business customers
Corporate network security can no longer be
viewed in isolation from the geopolitical
environment, as heightened tensions and hybrid
threats have blurred the lines between national
security and business continuity. Recognising
this, Telenor has embedded security into the
next generation networking solutions for Nordic
business customers, centralising product,
delivery, and operational functions to accelerate
expertise and speed to market. These efforts,
supported by shared best practices and cross-
border synergies, have delivered concrete
customer wins and strengthened resilience
strategies across sectors. This topic is
extensively highlighted in Telenor's annual
Nordic digital security report for 2025.
digital report cropped.jpg
Leveraging scale within entertainment
Telenor Nordics' organisation for TV and
entertainment is fully implemented and has
accelerated the Nordic collaboration and
transformation into pan-Nordic scalable and
future-ready services and platforms. In 2025,
several new functions and services have been
introduced to our customers, such as a new set
top box in Norway, and enhanced home theatre
with wireless surround speakers in Finland.
Telenor Sweden has successfully initiated
migration of customers to the common Nordic
TV platform.
During 2025, Telenor Nordic updated its content
portfolio with new distribution rights with key
partners. In November, the streaming
aggregation service Streamix was launched in
Norway. With Streamix, customers can bundle
multiple streaming subscriptions into one
monthly bill, with flexibility to swap services
every 30 days.
Streamix snip bil.jpg
Technology transformation
Telenor Nordics has accelerated technology
transformation, driven by legacy removal that
reduces risk, cost and complexity. These efforts
enhance security, resilience, and efficiency,
paving the way for modern solutions that deliver
better customer experiences.  Investments in
Nordic platforms, such as private cloud and
advanced analytics, are enabling secure,
scalable infrastructure and data-driven
decisions. As examples, Telenor Norway has
launched its first distributed data products
utilising the Data and AI platform, while DNA has
launched several new AI and security products
and taken major steps in automating the service
provisioning. Telenor's modern networks will
contribute to unlocking advanced 5G services
and ensuring reliable connectivity, exemplified
with Telenor Norway expediting its 5G swap and
Telenor Sweden with extensive network
modernisation and strong effort reaching 90%
geographical coverage.
tranformation nordics.png
Telenor Asia
In Asia, Telenor's strategic priority is to manage
leading telco assets for long-term value creation
and explore structural initiatives for portfolio
simplification over time. The business area
continues to be an important contributor to
Telenor's cash flow.
As an active owner, Telenor aims at contributing
to shaping the companies' strategy and driving
performance, deploying talent and capabilities in
key positions, and upholding high standards of
responsible business.
For Grameenphone in Bangladesh, the ambition is
to deliver sustainable growth through a carefully
managed transition from voice to data. This
transformation will require further development
of  network quality, a simplified data-centric
product portfolio, and AI-powered transformation
initiatives.
On 31 December 2025, Telenor completed the
disposal of Telenor Pakistan. On 22 January 2026,
Telenor announced the sale of its ownership stake
in True Corporation in Thailand. Following these
events, Telenor remains an active owner and
committed partner for long-term value creation in
Grameenphone and CelcomDigi.
Transformation through AI in Bangladesh                                       
Grameenphone launched its "AI & I"
transformation programme, aimed at
positioning the company as an AI-driven telco
and tech leader. By integrating artificial
intelligence across all areas of the business,
from network operations to customer service
and marketing, Grameenphone aims to deliver
faster and more personalised experiences for its 
84 million customers.
Current use cases include personalised offers,
intelligent HR solutions that enhance workplace
efficiency, and AI-assisted network optimisation
for superior service quality and reliability.
As a first mover, Grameenphone has also
established the country's first enterprise-grade
AI factory, developed in partnership with Cisco
and NVIDIA GPU technology, to accelerate AI
model development and deployment. By
combining advanced infrastructure, strategic AI
use cases and employee enablement,
Grameenphone is set to strengthen its position
as a leading in AI-native telecommunications in
Bangladesh.
Ai & i.jpg
Completion of tower integration in Thailand
In 2025, True Corporation (True) successfully
completed the consolidation of its network
towers under the One Network initiative,
marking a major milestone post-amalgamation.
This represents the largest network
modernisation in ASEAN, affirming True's
dedication to delivering superior network
experience and driving long-term shareholder
value.
True-One-Network-800x800-1.jpg
Source of image: True Corporation PCL
True's mobile subscriber base is now positioned
to benefit from 23% boosted 5G speeds,
supported by a 98% increase in 5G bandwidth.
Beyond the direct benefits of speed and
coverage, the tower integration also contributes
to environmental sustainability by reducing
redundant towers and improving power
efficiency through AI and machine learning.   
Integration and transformation approaching
completion in Malaysia
Three years after the merger, CelcomDigi’s
integration and transformation programme is
now approaching completion, with major
milestones delivered across the business. At
year-end 2025, network modernisation and
integration surpassed 90% completion, resulting
in higher service quality and customer
experience in upgraded areas. The IT
consolidation reached 80% completion. The final
phases of the enterprise resource planning and
customer relationship management  systems
are underway, and progressing towards full
completion early 2027.
On the retail front, over 60 CelcomDigi stores
have been modernised, and the planned refresh
of more than 300 exclusive partner stores has
reached two-thirds completion. The new
CelcomDigi app had 5.5 million registered users
at year-end 2025, only three months after
launch.
CelcomDigi bilde.jpg
Source of image: CelcomDigi Berhad
Telenor Infrastructure
The focus for Telenor Infrastructure is to create
value through driving operational excellence and
utilisation of its passive telecommunications
infrastructure assets in the Nordic region. The
strategy is based on further enhancing green
and efficient energy solutions, strengthening
resilience and optimising the asset portfolio. In
order to ensure strategic optionality, further
streamlining and structuring of the tower asset
portfolio across the Nordics is a priority.
Telenor Infrastructure's value creation strategy
includes taking an active ownership strategy
within towers and data centres. The business
area also includes Telenor AI Factory, which
aims to provide sovereign AI infrastructure
services in Norway. Service development is
being done with customers and scaled
according to demand.
Scaling AI Factory's sovereign AI cloud
In 2025, Telenor's AI Factory has moved from
launch to preparations to scale, onboarding both
internal and external customers onto Norway's
first sovereign and sustainable AI cloud platform
built to handle sensitive data. Telenor AI Factory
has supported a variety of use cases, from real-
time translation and predictive network
maintenance to Norwegian Large Language
Models (LLM)-as-a-service. To expand capacity
and continue cementing its role as a catalyst for
innovation and sustainable AI adoption in Norway,
an additional scalable unit of GPUs has been
purchased.
AI factory.jpg
Distributed energy storage
DNA Towers in Finland introduced a new
business line using distributed energy storage
(DES) to establish a virtual power plant in the
radio access network. This enables optimisation
of electricity costs, while strengthening network
resilience and supporting electricity grids in
their transition to more variable renewable
energy sources.
DES screenshot.jpg
Telenor Amp
Telenor Amp's strategy is to develop, refine
and create value close to the core telecom
services, with Internet of Things (IoT) and
security as the main focus areas. The ambition
is to build leading near-core businesses,
through a combination of developing existing
assets, working with external partners, and
targeted investments.
Telenor Amp pursues a develop-or-divest
strategy. The portfolio companies will either
be developed to their full potential within
Telenor, together with partners, or divested.
Amp's agenda also includes building positions
by combining existing assets within the
Telenor group, mainly within IoT and security.
Building a global IoT powerhouse
Telenor has taken a significant step in the IoT
strategy by consolidating the Nordic IoT
operations under Telenor Connexion. This
consolidation is about unlocking scale and
accelerating growth with a stronger platform to
serve customers across the Nordics and globally.
The global IoT market is large and sees rapid
growth with a rising demand for connected
devices across industries. Consolidating the IoT
operations will strengthen Telenor’s leading
position in the Nordic region while responding to
evolving market dynamics. 
IoT powerhouse.jpg
A strategic leap for KNL
KNL delivers advanced, secure, and resilient
communication solutions with advanced HF
technology ensuring encrypted connectivity even
in challenging environments. The signing of a
NORDEFCO frame agreement with the Finnish
Defence Forces and the Swedish Armed Forces
has accelerated the growth and the further
international potential for this Telenor backed
company.
KNL case.jpg
Ambitions and outlook
Telenor's commitment to deliver annual
growth in ordinary dividend per share
while ensuring a solid balance sheet,
remains strong. We have performed in
line with targets and ambitions set for
2025. In November 2025, financial and
sustainability ambitions towards
2028/2030 were introduced.
Delivered on ambitions for 2022-2025
Free cash flow before M&A reached NOK 12.9
billion in 2025, in line with the ambition of "around
13 billion". The leverage ratio was 2.2x at year-end
2025, within the targeted range of 1.8x-2.3x.
In the Nordics, the average annual organic growth
in adjusted EBITDA for 2022-2025 was 6.0%, in
line with the ambition of mid single-digit growth.
Capex in 2025 was NOK 1.5 billion lower than in
2022. On a currency-adjusted basis, the reduction
was NOK 2.0 billion, in line with the targeted NOK 2
billion reduction.
The share of supplier spend covered by science-
based targets was 67% at the end of 2025, slightly
exceeding the target of 66%.
4947802328838
4947802328840
4947802328842
New mid to long term financial ambitions
At the Capital Markets Day in November 2025,
Telenor communicated the following financial
ambitions towards 2028/2030:
Telenor Group
• Free cash flow before M&A, excluding dividends
from associates and potential new spectrum
commitments, of NOK 12-13 billion in 2028,
increasing further to NOK 14-15 billion in 2030;
• Return of capital employed above 11% in 2028,
and above 12% in 2030;
• Year-on-year growth in dividend per share;
• Net leverage ratio of 1.8x – 2.3x.
Telenor Nordics
• Low single-digit organic growth in service
revenues;
• Low-to-mid single-digit organic growth in
adjusted EBITDA;
• Capex-to-sales ratio tapering off to below 13%
in 2028, and further down to 11-12% in 2030.
Financial outlook for 2026
Telenor provided the following outlook for 2026 
in connection with its fourth quarter 2025 release:
Telenor Group
• Low-to-mid single-digit organic growth in
adjusted  EBITDA;
• Free cash flow before M&A, excluding dividends
from associated companies and spectrum
commitments incremental to 2025, of NOK 10-11
billion.
Telenor Nordics
• Low single-digit organic growth in service
revenues;
• Mid single-digit organic growth in adjusted
EBITDA;
• Around 14% capex to sales (excluding
leases).
As usual, the outlook does not factor in
potential items related to prior years’
activities, e.g. claims-related payments,
legacy taxes, tax refunds, and similar.
Mid to long term sustainability
ambitions
Operating green and secure networks
• 69% reduction in scope 1 & 2 emissions by
the end of 2030.
• Ensure consistently improved security
maturity across all Telenor companies.
Driving digital inclusion and wellbeing
• Train 800,000 people in the Nordics in
digital wellbeing by 2028.
• Provide 5 million people in Asia with useful
digital training by 2028.
Responsible and inclusive business
conduct
• 40% women in Telenor's top leadership by
2028.
• 85% timely resolution of sustainability non-
conformities in the supply chain by 2028.
In addition to the sustainability ambitions
towards 2028/2030, Telenor aims to become
a net-zero company by end of 2045.
Group performance.jpg
Group performance
Telenor's performance in 2025 reflects solid momentum on
strategy execution and value creation across all business areas.
The combined efforts contributed to revenue growth, 
efficiency improvements, and lower capital intensity. In total,
this led to strong financial results for the group, in line with the
ambitions set out in 2022.
AAAAA
Financial performance
Telenor concluded 2025 with strong
financial results, in line with the
company's communicated outlook and
ambitions. Telenor Nordics was the main
driver for the group's solid performance.
The sale of Telenor Pakistan was completed on 31
December 2025. In the financial reporting, Telenor
Pakistan is presented as discontinued operations,
and historical figures have been re-presented
accordingly. Consequently, all relevant financial
figures, except net income, earnings per share,
and free cash flow, are reported excluding
Telenor Pakistan.
See page 287 for more information about
Telenor's alternative performance measures.
Revenues
Total revenues for 2025 were NOK 76,548 million.
This was an increase of NOK 1,060 million, or 1.4%,
compared to 2024. Service revenues, which
constitute around 80% of Telenor's total
revenues, increased by NOK 487 million.
5497558138998
4947802325037
The 2.0% organic growth in service revenues was
largely driven by higher mobile service revenues in
the Nordics, fuelled by increasing demand for
value-added services, pricing initiatives, and
subscriber growth in Sweden, Denmark and
Finland. The revenue growth was also supported
by increased wholesale revenues, mainly due to a
national roaming agreement in Norway.
Operating expenses (opex)
Opex amounted to NOK 24,842 million, which was
a decrease of NOK 160 million compared to 2024.
Cost reductions in Telenor Nordics were driven by
cost management and good momentum on the
transformation agenda. This was offset by cost
increases in other business areas, in particular in
Telenor Asia and Telenor Amp.
EBITDA
Adjusted EBITDA amounted to NOK 34,462 million.
This was an increase of NOK 1,289 million
compared to 2024. On an organic basis, adjusted
EBITDA increased by 5.8%. The main contributor
to  the improvement  was Telenor Nordic, with
service revenue growth and opex reduction as
underlying drivers.
NOK in millions
2025
2024
Revenues
76,548
75,487
Service revenues
61,194
60,707
Organic service revenue growth
2.0%
3.0%
Operating expenses
(24,842)
(25,002)
EBITDA
34,292
33,863
Adjusted EBITDA
34,462
33,173
Adjusted EBITDA margin (%)
45.0%
43.9%
Organic adjusted EBITDA growth
5.8%
3.3%
Operating profit
17,978
17,912
Taxes
(4,364)
(3,719)
Net income from associated companies and joint ventures
1,823
6,812
Net income attributable to equity holders of Telenor ASA
7,034
18,336
Adjusted net income attributable to equity holders of Telenor ASA
11,310
9,159
Earnings per share (EPS)
5.14
13.32
Adjusted EPS
8.27
6.65
Capex excl. lease
10,535
12,528
Free cash flow before M&A
12,869
11,366
Total free cash flow
17,262
13,255
Leverage
2.2x
2.4x
Return on capital employed
9.3%
13.0%
Adjusted EBITDA
34.5billion
Free cash flow
17.3billion 
Revenues
76.5billion
EBITDA amounted to NOK 34,292 million, which
was an increase of NOK 429 million compared to
2024. The improvement was mainly due to the
mentioned growth in adjusted EBITDA, partly
offset by lower contribution from other income
and expenses.
Net income
Net income attributable to equity holders of
Telenor ASA amounted to NOK 7,034 million in
2025. This was a decrease of NOK 11,301 million
compared to 2024. The decrease was mainly
explained by the reversal of impairment of the
investment in True Corporation of NOK 7,015
million and a gain of NOK 1,359 million related to
the sale of the satellite business, both included in
2024, whereas 2025 included a loss of NOK 3,044
million from the disposal of Telenor Pakistan and a
provision of NOK 1,212 million related to Telenor
India. This was partly offset by improvement in
adjusted EBITDA and higher contribution from
associates.
Adjusted net income attributable to equity
holders of Telenor ASA amounted to NOK 11,310
million in 2025, compared to NOK 9,159 million in
2024. The increase was mainly driven by growth in
adjusted EBITDA and increased contribution from
associates. Adjusted earnings per share was NOK
8.27 compared to NOK 6.65 for 2024.
Capital expenses (capex)
Capex excluding leases amounted to NOK 10,535
million in 2025. The capex to sales ratio was 13.8%,
down from 16.6% in 2024. In the Nordics, capex
excluding leases amounted to NOK 8,478 million,
corresponding to a capex to sales ratio of 14.3%,
in line with the communicated outlook of "around
14%". The reduced capital intensity reflects that
the Nordic 5G rollout is nearing completion.
Financial position
Telenor's total assets decreased by NOK 7,157
million during 2025, to NOK 221,651 million . The
decrease was mainly due to disposal of Telenor
Pakistan and currency effects on total assets of
approximately NOK 3.3 billion, primarily as a result
of the strengthening of the NOK against the Asian
currencies.
Net debt decreased by NOK 5,057 million to NOK
81,731 million at year-end 2025. The decrease
reflects strong free cash flow of NOK 17,262
million, partially offset by dividend payments of
NOK 13,135 million to equity holders of Telenor
ASA. Interest-bearing liabilities excluding licence
obligations increased by NOK 902 million, while
cash and cash equivalents increased by NOK
5,955 million. The leverage ratio came down from
2.4x at year-end 2024 to 2.2x at year-end 2025,
returning to the targeted range of 1.8x-2.3x.
Total equity decreased by NOK 6,143 million to
NOK 75,629 million at year-end 2025. Net income
from total operations of NOK 8,363 million was
offset mainly by dividends to equity holders of
Telenor ASA and non-controlling interests of NOK
14,871 million and negative net translation
differences of NOK 2,746 million primarily due to
the strengthening of the NOK against the Asian
currencies.
Free cash flow
Total free cash flow in 2025 amounted to NOK
17,262 million. Free cash flow before M&A
activities was NOK 12,869 million, with the main
contributions coming from Telenor Nordics with
NOK 11,175 million and dividends from associates
of  NOK 2,547 million. Telenor Pakistan, which was
classified as discontinued operations, contributed
with NOK 407 million to the group's free cash flow
before M&A.
Free cash flow from M&A activities amounted to
NOK 4,393 million, mainly due to the disposal of
Telenor Pakistan.
Free cash flow (NOK billion)
5497558156660
17.3
15.0
13.3
Cash and cash equivalents increased by NOK
6,155 million during 2025, as free cash flow and
proceeds from borrowings were only partially
offset by dividend payments to equity holders of
Telenor ASA.
Return on capital employed (ROCE)
Return on capital employed was 9.3% in 2025,
down from 13.0% in 2024. The decline was mainly
explained by the reversal of impairment of the
investment in True Corporation of NOK 7,015
million in 2024. Excluding associates and joint
ventures, return on capital employed was 13.7% in
2025, compared to 13.9% in 2024.
Parent company performance
and financial position
The activities of Telenor ASA
The parent company Telenor ASA encompasses
executive management and group functions.
Revenues mainly derive from offering a range of
services to the group companies. Expenses in the
parent company mainly relate to consultancy fees
in strategic group projects, property lease, IT-
operations and maintenance purchased from
other group companies. Telenor ASA's treasury
function manages the main part of Telenor's
external debt financing and provides loans and
guarantees to group companies. Treasury also
manages the group's cash pool.
Results
For 2025, Telenor ASA recorded revenues of NOK
355 million, compared to NOK 678 million in 2024,
while other operating expenses increased by NOK
504 million to NOK 582 million. Telenor ASA’s net
income for 2025 was NOK 11,638 million, after
receipt of a group contribution and dividends of
NOK 15,583 million.
Allocation of profit and financial position
During the year, external interest-bearing
liabilities increased from NOK 80,301 million to
NOK 85,997 million, of which NOK 779 million is
related to currency losses. The Board proposes to
allocate the net profit in 2025 of NOK 11,638
million to retained earnings. Telenor ASA has an
equity of NOK 107,794 million after this allocation.
In the view of the Board, Telenor ASA has a solid
financial position.
Sustainability performance
Digital infrastructure has become a
foundation for societal wellbeing,
sustainable growth and secure
participation in an increasingly digital
world. In 2025, Telenor strengthened this
role by advancing secure and sovereign
solutions, and by enabling sustainability
through technology and digitisation.
Aligned with the sustainability statements,
Telenor Pakistan is included in the metrics,
excluding the end of period data for 2025.
Accelerating climate actions
Telenor remained broadly on track to achieve a
69% reduction in scope 1 and 2 emissions by
2030, despite an emission increase from 2024 to
2025. A key milestone was reached as 67% of our
suppliers by spend set science‑based climate
targets, fulfilling a major ambition of our 2022–
2025 strategy period. This reflects the growing
alignment across our value chain and the shared
recognition that the green transition requires
collective action.
The scope 1 & 2 emissions decreased by 32% in
2025, compared to the 2019 baseline. Long-term
power purchase agreements (PPAs) are the main
contributors to reduced emissions combined with
purchases of Guarantees of Origin for renewable
electricity. At year-end 2025, the Norwegian,
Finnish, and Danish PPA were operational. In
addition to the 2025 engagement target related to
scope 3, our associate True in Thailand set long-
term science-based targets in 2025, and
CelcomDigi submitted targets for validation
during the fourth quarter 2025.
The take-back rate for mobile devices in the
Nordics was 14% at the end of 2025. This is slightly
higher than a year ago, mainly driven by increased
take-back rates in Norway and Finland.
Expanding digital inclusion and wellbeing
Digital connectivity only creates value when
people can use it safely and meaningfully.
Through long-standing partnerships with UNICEF
and Plan International, Telenor reached 13.5
million individuals between 2021 and 2025 with
training that supports digital inclusion and
wellbeing—most of them in our Asian markets.
These efforts help ensure that the benefits of
digitalisation are accessible, equitable, and
empowering for individuals as well as societies.
During 2025, more than 1.2 million people, of
which 888,000 in Bangladesh, were trained in
digital skills and online safety together with
partners. In the Nordics almost 337 thousand
people, mainly children and youths were trained
during 2025. Focus areas in the digital skills
training include how to be safe and secure, how to
be a good friend when online, and digital well-
being.
Investing in people and culture
Our workforce is central to Telenor’s long-term
value creation. In 2025, we engaged employees
across the organisation to shape a renewed
purpose and customer-centric cultural
foundation. We strengthened our commitment to
diversity and inclusion, enhanced employee
engagement, and invested in AI tools and
awareness. A new people strategy was
introduced, focusing on seamless employee
experience, cross-functional collaboration, and
upskilling for an AI-enabled future.
The share of women in senior leadership positions
was 38% at year-end 2025, up from 36% a year
ago. The share of women in senior leadership
positions was higher than the share of women in
the total workforce, which was 31%.
Strengthening responsible business
practices
Health & Safety remains a non-negotiable priority.
In 2025, zero work-related fatalities were
recorded in Asia, though regretfully one fatal
accident involving a supplier employee occurred
in Sweden. We continued to reinforce supply
chain responsibility through a new strategic
partnership with Vodafone Procurement
Company and deeper collaboration within the
Joint Alliance on CSR (JAC), enhancing supplier
engagement, auditing and oversight. Through
mandatory trainings on Telenor’s code of conduct
and human rights practices, we reaffirmed our
commitment to ethical business practices.
The share of resolved non-conformities in the
supply chain was 96% at year-end, exceeding the
target of 90%. During the year, a total of 953
supplier audits and inspections were conducted in
Asia, and 67 in the Nordics.
Updated double materiality assessment
Our double materiality assessment for 2025
identified a broad set of impacts, risks, and
opportunities across nine material areas,
reflecting the increasingly complex interfaces
between telecom operations, society, and the
environment.
Active and transparent engagement with
stakeholders remains essential to maintaining
trust. Their insights continue to shape our
materiality assessments and guide our updates to
management and supervisory bodies.
Sustainability metrics
2025
2024
Climate change mitigation
Scope 1 and 2: Reduction of
absolute GHG emissions 1)
32%
37%
Scope 3: Share of supplier
spend covered by science-
based targets
67%
63%
Circularity
Take-back rate of mobile
devices (Nordics)
14%
13%
Digital skills, inclusion and online safety
Number of people trained in
digital skills (in million) 2)
13.5
12.3
Mobile internet users (% active
data users) 3)
62%
60%
Diversity, equity and inclusion
Women in senior leadership
positions 3)
38%
36%
Responsible supply chain
Closure rate of non-
conformities in the supply chain
96%
88%
1) Baseline year is 2019.
2) Accumulated from 2021.
3) End of period 2025 excluding Telenor Pakistan.
Research and innovation
activities
Innovation in Telenor happens where
customer needs and technology meet.
Telenor has built a strong track record of
leadership in emerging technologies and
service development. As a result,
tangible value is created for customers
by combining research, innovation, and
customer insight.
Customer-driven innovation
Across the group and in every business area,
innovation initiatives are focused to create
intuitive, secure, and personalised experiences,
driven by Telenor's strong commitment to deliver
superior value to customers. In 2025, this includes
enhancing customer interactions through
AI‑powered chat and voice services, enabling
richer service personalisation, and improving
overall customer experience. In Norway, the
launch of the entertainment service Streamix has
given customers greater flexibility and choice.
Telenor continues to develop advanced security
solutions to protect users from digital fraud and
safeguard their data. Through the Telenor AI
Factory, Norway’s first sovereign AI factory,
customers can securely leverage cutting‑edge
technology to fuel their own innovation and
growth.
Research collaboration
Telenor is recognised for advancing
telecommunications research, working closely
with leading industry partners and academic
institutions to shape the future of digital
infrastructure. These collaborations provide early
insight into frontier technologies and emerging
trends and ensure that global research
perspectives strengthen Telenor's future
readiness in ways that can be applied to core
areas of business.
A major part of Telenor’s partnership portfolio
within research consists of long-term initiatives
within the EU research and innovation programme
Horizon Europe, and the Research Council of
Norway. Telenor is active in several Centres of
Excellence on 5G, 6G and artificial intelligence (AI)
research and innovation in Norway and Europe.
Together with leading scientific economists we
conduct research on digital transformation.
Exploring the future
Telenor's Open Lab is a test bed designed to
facilitate open innovation as a tool for growth,
collaboration and technological advancement
across industries to the better for society. As an
innovation playground, the Open Lab combines
customer-centric innovation processes with
advanced technological test beds.
Telenor’s research and innovation unit is
investigating emerging and forward-looking
technologies with a ten-year outlook for next-
generation networks. The unit is also
strengthening its research and innovation
infrastructure in artificial intelligence by
leveraging data and AI models to address
complex business challenges. Additionally,
Telenor is actively engaged in public discussions
regarding responsible AI. 
TE_Telenor_2025_MG_6303_WEB.jpg
AI survey among Telenor employees
During 2025, Telenor's research and innovation
unit executed a scientifically structured survey
about the use of AI tools within Telenor. Nearly
5,000 employees across Telenor contributed
with their perspectives on AI in the workplace. 
The findings provide a factual basis for shaping
tools, training, and guidelines. A key insight is
that AI enhances not only automation and
efficiency, but also increases quality and skill
development using currently available tools.
The survey has also established a shared
language and benchmark, making collaboration
easier.
As an essential component of the global AI
programme, the survey results have been
actively used by the programme, individual
business units, and other strategic initiatives
across Telenor. As such, the survey has
contributed to deriving benefit from AI in
Telenor.
Connected forestry
The research and innovation team has worked
with the forestry industry to explore how mobile
connectivity could enable remote operation of
heavy equipment. Funded by Horizon Europe,
the COMMECT project targets improved
connectivity for forestry and agriculture in rural
areas.
Telenor’s research and innovation unit 
addressed challenges like efficiency, safety,
sustainability, and limited 5G coverage in
Norway’s Forestry Living Lab. Industry
collaboration produced two prototypes: a
remote expert tool for machine operators and a
fire monitoring system. Field tests used mobile
private 5G, satellite backhaul, and 360° video
streaming. Data from drones and IoT sensors
were analysed with AI and machine learning.
Users anticipate reduced costs and emissions,
better safety, and fewer operational shutdowns.
These solutions suit Nordic countries, notably
Sweden and Finland’s large logging sectors. The
remote expert tool also supports autonomous
operation trends. Telenor's research and
innovation unit continues to engage
stakeholders to advance these results.
Performance in the business areas.jpg
Performance in the
business areas
Performance in 2025 was characterised by good progress on
strategic priorities across all business areas. In the Nordics, we
continued to see profitable growth and solid progress on the
ambitious transformation agenda. In Asia, we drove value
creation from the associated companies in Malaysia and
Thailand, while navigating through the challenging
macroeconomic situation in Bangladesh. Telenor Infrastructure
continued to streamline its tower business while building new
business within secure and sovereign infrastructure, and Amp
continued to develop its asset portfolio, focusing on IoT and
security.
Telenor Nordics
Throughout 2025, Telenor Nordics
continued to develop its pan‑Nordic
operating model, which is based on
shared services and cross-Nordic
efficiency initiatives, while maintaining
strong local customer focus and
commercial momentum. This approach
resulted in 2.7% organic growth in
service revenues, 8.7% organic growth in
adjusted EBITDA, and a free cash flow of
NOK 11,165 million. 
Mobile subscriptions grew by 48,000, mainly from
Sweden offsetting reductions in Norway.
Broadband subscriptions decreased by 48,000 as
good fibre growth in most markets was offset by
reductions in legacy technologies and fewer low-
margin fibre subscriptions in Sweden.
The service revenue growth was driven by
sustained momentum in mobile, while broadband
revenues declined slightly as the portfolio
continued to be optimised away from legacy and
low‑margin products.
Opex decreased by 1.3% organically, positively
impacted by efficiency initiatives more than
compensating for higher sales and marketing
costs.
Capex decreased as the 5G rollout is nearing
completion, reaching a total of NOK 8,478 million,
or 14.3% of revenues. At year-end, 5G population
coverage was approaching 100% in all markets.
Norway
In Norway, the value-driven commercial strategy
and firm cost control continued, resulting in
strong financial performance.
Competition in the mobile market remained
strong, particularly towards the end of the year,
leading to 57,000 fewer subscriptions. The
positive impact of the more-for-more strategy
continued and ARPU increased by 5%, resulting in
a 3.4% increase in mobile service revenues.
Within the broadband segment, higher fibre
revenues offset lower revenues from legacy
products, resulting in a 1.0% increase in
broadband service revenues. Fibre subscriptions
increased by 21,000, partly offsetting reductions
in cable and fixed wireless access subscriptions.
Year
YoY Change
NOK in millions
2025
2024
Reported
Organic
Telenor Norway
20,996
20,483
2.5%
2.5%
Telenor Sweden
10,667
10,052
6.1%
0.8%
Telenor Denmark
4,730
4,432
6.7%
5.1%
DNA Finland
10,316
9,782
5.5%
3.7%
Service revenues
46,674
44,672
4.5%
2.7%
Telenor Norway
14,178
12,920
9.7%
9.7%
Telenor Sweden
5,303
4,644
14.2%
8.5%
Telenor Denmark
1,955
1,858
5.2%
3.7%
DNA Finland
5,254
4,804
9.4%
7.6%
Adjusted EBITDA
26,723
24,223
10.3%
8.7%
Operating profit
12,773
10,359
23.3%
n.m.
Capex excl. lease
8,478
9,678
(12.4)%
n.m.
Free cash flow before M&A
11,175
10,781
3.7%
n.m.
Total free cash flow
11,165
10,761
3.7%
n.m.
Together with stable opex and contribution from
mobile wholesale revenues, this resulted in 9.7%
growth in adjusted EBITDA.
Sweden
Strong sales performance and a targeted shift
from low-margin fixed products to 5G broadband
resulted in mobile subscription growth of 95,000
in 2025.  While mobile service revenues increased
by 3%, fixed service revenues decreased by 3%,
mainly due to the mentioned shift from low-
margin legacy products to 5G broadband.
Combined with improved gross profit from
mobile, the fixed broadband transformation and a
4.4% organic reduction in opex, adjusted EBITDA
increased by 8.5% organically.
Denmark
Solid commercial performance saw mobile
subscriptions increasing by 4,000 mainly from
fixed wireless access, while fixed remained stable
as growth in fibre of 20,000 was offset by
reduction in legacy subscriptions. Pricing
initiatives and portfolio mix effects led to mobile
and fixed ARPU growth of 4% and 2%
respectively. Mobile service revenues grew by
7.2% organically, whereas fixed declined by 6.6%
from the decline in legacy services mainly from
decommissioning of the copper network.
An ongoing IT and sales channel transformation
led to opex increasing by 6.6%, but the strong
mobile performance resulted in an organic
adjusted EBITDA growth of 3.7%.
Finland (DNA)
Competition intensified throughout 2025, as
exemplified by the entry of MVNOs, but DNA still
saw a growth of 5,000 mobile and 15,000 fibre
subscriptions. The more-for-more strategy and
other value moves saw mobile ARPU increasing by
2% and fixed ARPU by 4%, resulting in organic
service revenue growth of 4.4% in mobile and
1.6% for fixed, despite lower revenues from legacy
products.
Firm cost control resulted in opex decreasing by
3.7% organically, mainly through lower personnel
costs. Combined with higher service revenues,
this resulted in 7.6% organic growth in adjusted
EBITDA.
Telenor Asia
In 2025, Telenor Asia's service revenues
decreased by 0.2% while EBITDA
decreased by 3.0%, both measured on
an organic basis. Dividends from
associated companies amounted to NOK
2,010 million.
The slight decline in service revenues of 0.2% was
fully attributable to Grameenphone, as the figures
for business area Asia have been re-presented
following the completion of the sale of Telenor
Pakistan. As a result, business area Asia no longer
includes any contribution from Telenor Pakistan.
EBITDA for Asia also showed a decline in 2025,
driven partially by Grameenphone, but also from
from higher costs in the regional offices in Asia.
Net income from associated companies and joint
ventures amounted NOK 1,760 million, explained
by a contribution of NOK 522 million from
CelcomDigi and NOK 910 million from True. The
contribution from CelcomDigi was negatively
impacted by an adjustment of NOK 530 million
related to their associated company Digital
Nasional Berhad (DNB). CelcomDigi and True are
listed companies, and they normally publish their
quarterly results after Telenor. The share of
profits from these companies is therefore
included in Telenor's reporting with one quarter
lag.
For the full year of 2025, free cash flow before
M&A amounted to NOK 3,247 million. The increase
compared to last year was primarily driven by
True's inaugural dividend payout in the fourth
quarter of 2025.
Bangladesh (Grameenphone)
Grameenphone faced a difficult economic
environment in Bangladesh throughout 2025, as
inflationary pressure and weak consumer
spending affected demand and impacted growth.
Performance gradually improved during the year.
However, the underlying recovery remained weak.
For the full year, this resulted in a slight decline in
service revenue of 0.2%. Disciplined cost
management was a consistent focus throughout
the year. Consequently, adjusted EBITDA returned
to growth towards the second half of the year. For
the full year, adjusted EBITDA declined by 1.5% on
organic basis.
In January 2026, Grameenphone secured
spectrum in the 700 MHz band, with a licence
duration of 13 years. The spectrum is suitable for
improving indoor coverage and rural connectivity.
As of 31 December 2025, Grameenphone's market
capitalisation was NOK 29 billion on 100% basis, of
which Telenor’s stake accounted for NOK 16
billion. This was a decrease of 32% compared to
end of 2024, or 24% in local currency.
Malaysia (CelcomDigi)
CelcomDigi delivered results for 2025 in line with
financial guidance for the year. Service revenues
increased by 1.1%. EBIT rose 15.7%, reflecting
stronger topline contribution and ongoing cost
efficiencies. CelcomDigi’s integration and
transformation programme is now approaching
completion. CelcomDigi closed the year with 20.3
million mobile subscribers. The board of
CelcomDigi continued to declare quarterly
dividend payments throughout the year, of which
Telenor received NOK 1,382 million in 2025.
As of 31 December 2025, Celcom Digi's market
capitalisation was NOK 93 billion on 100% basis, of
which Telenor’s stake accounted for NOK 31
billion. This was a decrease of 14% compared to
end of 2024, or 12% in local currency.
Year
YoY Change
NOK in millions
2025
2024
Reported
Organic
Service revenues
12,830
14,417
(11.0)%
(0.2)%
Adjusted EBITDA
7,835
9,049
(13.4)%
(3.0)%
Operating profit
4,708
5,674
(17.0)%
n.m.
Capex excl. lease
1,110
1,752
(36.6)%
n.m.
CelcomDigi
522
1,046
(524)
n.m.
True Corporation
910
6,041
(5,131)
n.m.
Others
328
134
194
n.m.
Net income from associates and joint ventures
1,760
7,221
(5,461)
n.m.
Dividends from associates and joint ventures
2,010
1,318
692
n.m.
Free cash flow before M&A
3,247
2,502
29.8%
n.m.
Total free cash flow
2,754
2,410
14.3%
n.m.
Thailand (True Corporation)
True Corporation reported a 0.7% decline in
service revenues in 2025, mainly driven by lower
contribution from the mobile and PayTV business
segments. Operating expenses were reduced by
16.0% and EBITDA increased by 7.0%, driven by
benefit from spectrum acquisition and realization
of synergies. During 2025, the net debt/EBITDA
ratio came down from 4.2x to 4.0x. The Board of
Directors have proposed a final dividend of THB
4.1 billion based on the net profit of the last three
months of 2025, representing a payout ratio of
104%. This brings the full-year dividend to THB
10.7 billion, representing a payout ratio of 116%.
As of 31 December 2025, True’s market
capitalisation was NOK 121 billion on 100% basis,
of which Telenor’s stake accounted for NOK 37
billion. This was a decrease of 5% compared to
the end of 2024, or 2% in local currency.
Telenor Infrastructure
In 2025, Telenor Infrastructure delivered solid 
performance despite the impacts of customers'
continued phase-out of legacy technologies like
2G/3G and copper. Performance was supported
by continued growth  in the tower business and
build-up of new business within sovereign AI
compute services and data centre capacity.
The growth within the tower business in Norway
was driven by customers’ 5G deployment,
offsetting the negative effects from shut-down of
copper networks and 3G sunset in Sweden. The
mobile tenancy ratio increased from 1.6 to 1.7
during the year.
While the market for sovereign AI compute
services remained in an early stage, Telenor's AI
Factory continued to develop its business and
increase customer engagement. At year-end,
Telenor AI factory was serving 11 customers,
predominantly start-ups running pilot AI use cases
for larger organisations.
The associated company Skygard's first own-built
data centre is expected to be launched in second
quarter 2026, with Telenor Norway as a key
tenant. Early January 2026, Skygard strengthened
its data centre position in Norway through the
acquisition of two data centres in the Oslo area,
including an experienced operations team and an
established customer base.
Telenor Infrastructure's revenues in 2025 were
broadly stable. 28% of the total revenues came
from external customers. Stable total revenues
combined with lower operating expenses within
the tower business, resulted in 2.7% organic
growth in adjusted EBITDA after lease
depreciation. Cash flow before M&A was NOK 981
million, which was 3.8% higher than in 2024 .
Entering 2026, Telenor Infrastructure has  a
strong operational foundation and a service
portfolio which is well positioned to meet the
growing demand for secure, scalable, and energy-
efficient digital infrastructure.
Year
YoY Change
NOK in millions
2025
2024
Reported
Organic
Total revenues
3,318
3,282
1.1%
0.4%
Adjusted EBITDA after lease depreciation
1,671
1,596
4.7%
2.7%
Operating profit
974
940
3.6%
n.m.
Capex excl. lease
734
890
(17.6)%
n.m.
Free cash flow before M&A
981
946
3.8%
n.m.
Total free cash flow
709
866
(18.2)%
n.m.
Telenor Amp
Telenor Amp’s performance in 2025 was shaped
by industry shifts, strong subscription growth
within IoT, headwinds in application-to-person
(A2P) messaging, and significant progress within
defence communications. The development of
the asset portfolio continued, in line with the
business area's focus on IoT and security.
The IoT provider Telenor Connexion continued to
see strong volume growth, ending 2025 with a SIM
base of 26.3 million, which was 24% higher than at
year-end 2024. The volume growth stemmed
primarily from the markets outside the Nordic
home markets.
KNL delivered exceptionally strong performance
in the second half of 2025, as high-value orders of
secure communication solutions to Swedish and
Finnish defence forces under the NORDEFCO
frame agreement, started to materialise.
Telenor Maritime faced continued operational
challenges, including roaming restrictions and
falling rates, particularly within the cruise
segment.
Telenor Linx continued to experience structural
declines within international voice and A2P
messaging, while development of new digital
business is still in an early phase.
The divestment of Telenor’s 50% stake in Allente
to Viaplay Group was completed in November.
Prior to the divestment, dividends of NOK 533
million was received from Allente in 2025.
For Telenor Amp, this resulted in 0.7% growth in
total revenues, and 0.6% decrease in adjusted
EBITDA, with improving profitability towards year-
end. The free cash flow of NOK 512 million was
driven by dividends received from Allente, more
than compensating for settling of payments from
Linx to Telenor Pakistan.
Year
YoY Change
NOK in millions
2025
2024
Reported
Organic
Total revenues
3,517
3,494
0.7%
(1.0)%
Adjusted EBITDA
445
448
(0.6)%
(4.6)%
Operating profit
205
1,644
(87.5)%
n.m.
Capex excl. lease
182
160
13.7%
n.m.
Net income from associates and joint ventures
95
(403)
498
n.m.
Dividends from associates and joint ventures
533
107
426
n.m.
Free cash flow before M&A
512
82
524.0%
n.m.
Total free cash flow
1,009
2,163
(53.3)%
n.m.
Risk management.jpg
Risk management
A well-functioning Enterprise Risk Management (ERM) is crucial
for Telenor to achieve our strategic ambitions. It is also a
commitment to our stakeholders. Telenor is exposed to a wide
range of risks across multiple markets. These risks  are
prioritised based on a materiality assessment, with a primary
focus on mitigating and reducing exposure to acceptable levels.
Telenor also performs a double materiality risk assessment
related to sustainability topics. This chapter describes how risks
are managed across Telenor, the processes and the
organisation set up to manage risks, and highlights some of the
key risks facing Telenor and how these are handled.
Responsibility for risk
management
Telenor’s risk management objective is
to earn competitive returns from its
business activities at acceptable risk
levels and without compromising its
purpose, values and Code of Conduct.
The Board of Directors of Telenor ASA
(Board) and its Risk and Audit Committee
(RAC) have key oversight roles in the
ERM process and carry out regular
reviews of the company’s most
important areas of exposure and its
internal control arrangements.
The involvement of the Board of
Directors
The Board has set out its responsibilities for
oversight of the company’s risk picture and
profiles in its instructions as follows:
“ The Board shall /…/ensure that the company’s
most important commercial and operational risks
are identified and that measures are implemented
to deal with these, and carry out an annual review
of the company’s most important areas of
exposure and its internal control arrangements.”
The involvement of the Risk and Audit
Committee (RAC)
RAC is a preparatory committee that supports the
Board on various topics. RAC's responsibilities
associated with risk management and control are
set out in its charter, and the annual wheel
together with the detailed planning and follow up
ensures that such responsibilities are covered
throughout each calendar year:
• Supervise the Group’s risk governance
structure and risk management practices.
• Supervise the procedures to identify and assess
financial and non-financial risk and implications.
• Review and discuss the risk policies and risk
management and present the holistic picture to
the Board for the Board’s consideration and
approval.
• Review the suitability of the risk reporting to the
Board as well as externally.
• Prepare the Board's review of the risk matrix.
In 2025, alongside its biannual review of group-
wide top risks, the RAC also conducted several in-
depth reviews of key risk areas. The RAC fulfilled
its supervisory role of overseeing  the risk
governance structure, risk management
practices, procedures and policies, ensuring that
a yearly review on ERM methodology is conducted
thereof.
Three lines model
Telenor follows a three lines model to ensure
clarity of roles and responsibilities in the context
of risk management.
The first line resides with managers at all levels
throughout Telenor, who are responsible for risk
management within their areas of responsibility
and ensure that risk management is embedded in
day-to-day business processes. Ownership of top
risks and corresponding risk responses lies with
the Executive Vice Presidents of the company and
ultimately to the President & CEO. The most
important risk areas are regularly discussed in the
executive management meetings.
The second line includes Group enterprise risk
management (ERM), Group Compliance and other
specialist functions. The second line functions
develop policies and procedures for managing
risk, facilitate risk assessments and contribute to
the bi-annual ERM status updates. More broadly,
they support, challenge and monitor the first line.
Group ERM is the facilitator of the risk
management process and assists management
maintaining an appropriate risk management
framework, including policies, procedures, and
tools.
Group Internal Audit and Investigation provides
assurance as the third line function. The
department ensures a systematic and disciplined
approach to evaluate and improve the
effectiveness of Telenor’s risk management,
control, reporting and governance processes.
risk.svg
Risk management process
Key steps in the risk management
process
ERM in Telenor is a coordinated process, which
pulls together information about risks and
mitigation activities using both a top down and a
bottom-up approach to form an integrated
assessment of the risk picture. This ensures a
consistent risk management effort across the
company. Telenor’s risk management process is
broadly based on ISO 31000:2018 and is an
iterative and dynamic process. This process
includes the following steps and is implemented
across all business areas and the Telenor
companies:
Risk Management Process-v2.svg
Step 1: Scope, context and criteria
Risks are linked to Telenor’s strategic ambitions,
goals and operations. Ambitions set for each
business area during the annual strategy process
are cascaded down to the Telenor companies
managed by each business area.
Step 2: Risk assessment
The strategic and operational risks that may
impact ambitions, goals or other objectives are
identified. The risk taxonomy is used as a guiding
tool in this process. The risks are analysed by
assessing the impact and likelihood for each risk.
Telenor uses both qualitative and quantitative
approaches to assess the impacts of the risks.
The risks are evaluated to prioritise according to
the ERM framework/methodology.
Step 3: Risk treatment
The objective is to reduce the exposure to an
acceptable level. The main risk responses are to
avoid, mitigate, share/transfer and accept. In case
of opportunity (upside of risk) the response is to
pursue/increase the opportunity.
Step 4: Risk reporting and aggregation
Risk and mitigation action information from all
levels and processes of the business come
together to form an integrated view of the risk
picture.
The risk management information flows from
Telenor companies to business areas and finally
to the Telenor Group/Head Quarters (HQ).  The
top risks of the business areas and the underlying
Telenor companies are input to Telenor’s group-
wide risk picture which is linked to Telenor’s
ambitions. Additional risks from the ownership
perspective are also considered during the
aggregation process. 
The aggregated risk picture is prepared bi-
annually by Group ERM. Calibrations and quality
assurance are done in the Group Risk Forum and
the Group Management (GM) before the
aggregated risk picture is presented to the RAC
and the Board.
Monitoring and communication
Monitoring and review are continuous activities
Ottar.png
that run in parallel with all stages of the risk
"In the current landscape of macroeconomic and
geopolitical uncertainties, navigating
complexities is not a challenge to evade but a
terrain to skillfully navigate. The Board of
Directors believes that effective risk
management is the compass that guides Telenor
through this intricate journey, ensuring
sustainable value creations and resilience."
Ottar Ertzeid, Chair of Risk and Audit Committee
management process. Clear communication and
consultation are crucial for effective risk
management.
Risk taxonomy
An important part of the process is Telenor’s risk
taxonomy comprising a comprehensive, common
and stable set of risk categories and sub-
categories. It ensures a uniform approach to risk
identification and assessment process across the
Telenor companies and facilitates a risk
aggregation process at the Telenor Group level.
The risk taxonomy is reviewed periodically.
Risk appetite
Risk appetite is broadly defined as the level of risk
an entity deems acceptable in the pursuit of its
overall goals. Telenor’s Code of Conduct sets out
standards that Telenor commits to within various
areas, such as but not limited to, corruption,
climate and environment, health and safety,
privacy and human rights. For the full version of
Telenor’s Code of Conduct, refer to Telenor.com.
The objectives and appetite for financial risks are
described in note 31 to the consolidated financial
statements and include measures to limit liquidity
risk, interest rate risk, currency risk and credit
risk.
Double Materiality Assessment (DMA)
Telenor performed a DMA during 2025. The
Financial Materiality assessment was carried out
leveraging the materiality thresholds used in the
ERM process. See more information about the
DMA process on page 80.
Risk overview
Development of risks in 2025
Telenor operates across multiple markets and
faces a diverse range of risks and geopolitical
events that may impact the business. Telenor is
exposed to a broad spectrum of risks, with
regulatory, political, and macroeconomic factors
among the most significant, particularly in the
Asian markets. However, the sale of Telenor
Pakistan and the announced sale of the ownership
stake in True Corporation in Thailand are
expected to reduce Telenor's overall risk
exposure in the region.  While similar risks exist in
the Nordics, they tend to be less pronounced and
differ somewhat in nature.
This section highlights some of the main risks and
uncertainties that may impact Telenor’s
operations and how these risks are managed.
Many of the risk areas are related to sustainability
topics, and these are covered in more detail in the
Sustainability Statements.
Geopolitical risks
Risk factors
Global geopolitical developments are creating
significant uncertainty for Telenor, driven by
escalating U.S. - China technology competition,
expanding sanctions, tariff pressure and tighter
export controls. These pressures are disrupting
supply chains, increasing compliance burdens,
and impacting the availability and cost of key
network and IT components.
The tension between China and Western
countries continues to escalate. Western
governments are ramping up pressure and
restrictions against China's technology industry,
while China is trying to increase its influence and
operations worldwide. Cyber and hybrid threats
targeting critical infrastructure remain elevated.
The U.S. and Israeli military operation against Iran
that started on 28 February 2026 heightens the
risk of global financial market disruption and
prolonged macroeconomic deterioration. A direct
conflict involving Iran — a major oil producer and
a key actor around the Strait of Hormuz —
together with the risk of escalation involving other
oil‑producing countries, increases the likelihood
of sustained energy price volatility, tighter global
financial conditions, and renewed inflationary
pressures. These developments may impact
Telenor through higher operating and financing
costs. For Bangladesh, the situation may result in
shortage of energy supply, with direct and indirect
impact on Grameenphone.
Following the departure of the Bangladeshi Prime
Minister in August 2024, an interim government
led by Professor Muhammad Yunus oversaw the
transition to a parliamentary election held on 12
February 2026. While the election represents an
important stabilising milestone, uncertainty
remains around policy direction and momentum
of the reform process. As a consequence, slower
than anticipated economic recovery continues to
affect overall business activity and
Grameenphone's operations, keeping its
operational and strategic risks elevated.
Potential impacts
The ongoing geopolitical developments are giving
rise to a range of risks, including business security
(encompassing both cyber and physical security),
supplier and supply chain vulnerabilities, data
privacy concerns regarding personal information,
restrictions on the use of certain IT and network
suppliers, as well as financial risks. Each of these
risks, together with their possible impacts and
corresponding responses, are highlighted further
within this section. 
Markets and Competition
Risk factors
The main market risk is a potentially more
intensified competition in the mobile markets in
the Nordics, driven by price promotions and
campaign offerings, the rise of new virtual
network operators, change in the market
structure, and change in customer preferences. In
Bangladesh, the transition from traditional voice
services to data represents an additional
competitive risk.
Potential impacts
Intensifying competition may increase churn and
erode revenue growth, market share, and
profitability.
Risk response
The market dynamics require ongoing adaptation
and innovation to sustain performance, and
several initiatives are in place to protect topline
growth. Ongoing transformation initiatives
designed to reduce fixed costs is also an
important contributor to build financial resilience
against changes in market conditions.
Business security
Risk factors
Telenor handles significant quantities of sensitive
and confidential information throughout its
business operations. In light of an increasingly
volatile geopolitical landscape, the threat
environment has intensified, with heightened
risks of sophisticated cyber-attacks including
ransomware and potential physical disruptions to
critical infrastructure. Furthermore, the rapid
acceleration of artificial intelligence  and large
language models offer vast opportunities for
innovation but also introduce new risks. 
Potential impacts
Unauthorised disclosure of confidential
information or disruptive attacks could adversely
affects customers or Telenor’s operations,
resulting in damage to business operations and
and loss of revenues, as well as erode customer
trust, damage Telenor's reputation and expose
the company to potential regulatory fines. 
Risk response
Telenor’s security maturity programme measures
the enterprise-wide security posture and drives
targeted gap closing activities. Telenor’s common
security community fosters collaboration through
threat intelligence sharing to increase situational
awareness and provide actionable insights. The
Secure-by-design and risk-based approach uses
Telenor’s Defendable Architecture and industry
best practices. There is a strong focus on
continuous engagement, training and awareness
to embed a resilient security culture across the
organization. See more information about cyber
security on page 146.
Suppliers and supply chain
Risk factors
Telenor handles a diverse array of supplies
required for its operations. The complexity of
supply chain management has increased due to
rapid technological advancement, heightened
geopolitical tensions, and evolving regulatory
demands.
Potential impacts
This elevated complexity and volatility  may result
in increased costs, higher inventory levels, supply
interruptions, and non-compliance with sanctions,
export controls and environment standards.
Collectively, these impact may lead to additional
financial cost and reputational damage to the
company.
Risk response
Telenor's centralised procurement function
Telenor Procurement Company (TPC) adopts a
three-horizon strategy, focusing on short,
medium, and long-term measures to enhance
resilience and diversification through robust
supplier risk management. TPC continuously
monitors emerging risks and adapts its response
to safeguard operational continuity. Key
measures include securing long-term supply
agreements, forging innovative partnership, and
enhancing demand planning and forecasting. TPC
also optimises inventory and logistics to
anticipate lead times, leverages procurement
scale for competitive pricing, and ensures robust
category strategies. These initiatives reinforce
Telenor's ability to respond effectively to both
immediate and longer term supply chain
challenges.
Personal data
Risk factors
The privacy risk relates to the compliance risks of
personal data protection as regulated by relevant
privacy laws and regulations, as well as lack of
trust from stakeholders, customers and
employees. Privacy risk can occur in many ways,
such as, but not limited to, breach of
requirements relating to:
• Security
• Information governance
• Data retention
• Data subject rights
• Privacy notice
• Data Protection Impact Assessment
• Purpose and legal basis
• Data minimisation and anonymisation
• Cross border data transfer
Potential impacts
The impact on Telenor may be substantial fines,
class actions, loss of business opportunities, loss
of trust as well as loss of revenues. Risks may also
have an impact on society and on individual
consumers.
Risk response
To manage its privacy risk, Telenor has
established a group-wide Privacy Policy reflecting
important privacy principles, risk areas and
related control domains. The implementation of
the Privacy Policy is monitored across the
company. See more information  about privacy on
page 129.
Network quality and robustness
Risk factors
The quality and reliability of Telenor’s
telecommunications services depend on the
resilience and stability of its networks, including
the networks of other service providers with
which it interconnects. These networks are
vulnerable to service interruptions, damage or
data breaches coming from targeted and
advanced cyber-attacks.
Potential impacts
Repeated, prolonged or major network or IT
system failure could affect customers and
damage Telenor’s reputation and financial
performance, including its ability to attract and
retain subscribers.
Risk response
Telenor invests in new technologies and
modernization of existing network which are
more robust and resilient in response to cyber-
attacks, climate change and extreme weather
events. Operational processes have been
designed to ensure conformity to legal and
security requirements, in addition to establishing
defendable architecture based on recognised
industry standards to protect the networks and
data from potential attacks and breaches.
Continuous proactive assessment, testing and
audits to identify gaps in operational and
technical capabilities are in place to ensure
business continuity and recovery from unwanted
incidents. Telenor deploys significant resources to
stop scam calls, spam, nuisance, unwanted robo-
calls and unsolicited calls.
Attract and retain employees
Risk factors
The transformation of Telenor’s organisation can
cause uncertainty amongst employees. This could
lead to difficulty in attracting, developing, and
retaining skilled employees.
Potential impacts
The lack of ability to attract and retain talent can
lead to lack of operational efficiency, lack of
innovation, loss of competitive advantage and
lack of ability to achieve Telenor's strategic
ambitions. The amount of change can lead to
disengagement and therefore decrease in
operational efficiency and/or increased turnover
of employees.
Risk response
Telenor's people strategy which was  launched in
November 2025, mitigates talent related risks by
broadening talent management and succession
planning and developing future skills through
strategic workforce planning. Supported by
leadership, these initiatives ensure experts and
leaders are ready for critical roles, employees gain
skilled aligned with future needs, and Telenor
remains an attractive employer and a great work
place to work.
People safety
Risk factors
Employees and suppliers involved in Telenor’s
operations are exposed to a range of health and
safety risks. Traffic, work at height, network
rollout in remote locations, terrorism, natural
disasters, social unrest, ergonomics and stress
remain risk areas that are relevant to Telenor. 
Potential impacts
Risk can lead to fatalities or serious injury to
employees and suppliers. There is also a risk of
legal liabilities due to non-compliance with health
and safety regulations. Potential loss of critical
competencies and increased backlog of
important tasks resulting from higher sick leave is
another potential consequence.
Risk response
Telenor has implemented a set of policies guiding
its approach in this critical area with the aim of
reaching zero injuries to employees and business
partners. There are rigorous safety protocols and
training programmes in place to address the risk
exposure  Telenor has over the past years
invested significant efforts into a Safety Advance
Program that aims to strengthen the Health and
Safety culture across, particularly the Asian
Telenor companies and the suppliers and
business partners. Telenor has a systematic
approach to incident investigations, aiming to
facilitate learning, provide training and monitor
risks. See more information about people safety
on page 110 and page 120.
Climate and environment
Risk factors
Climate-related physical risks include potential
damage to vital infrastructure and utilities through
the impact of more extreme weather events like
flooding, cyclones, rising sea levels and wildfires.
Climate-related regulatory risks include higher
indirect costs from regulation of greenhouse gas
emissions and higher capital costs from
renewable energy transition requirements.
Potential impacts
Increased frequency and severity of extreme
weather events and chronic climate change may
lead to damage to Telenor’s networks and
infrastructure and increased costs of repair,
maintenance. Increase in the cost of emitting
GHGs may lead to increased operating expenses.
Risk response
Telenor is proactively investing in infrastructure
where withstanding severe weather is a design
criterion. In flood prone areas in Asia tower
fundaments are raised and equipment is mounted
in the towers rather than on the ground. In Norway
investments in dual fibre connections to towers
are expected to reduce downtime in the mobile
network. Telenor is proactively sourcing
renewable electricity through long term Power
Purchase Agreements (PPA), to secure access to
renewable energy at predictable costs. See more
information about climate and environment on
page 85.
Corruption risk
Risk factors
Corruption is a threat to Telenor’s business and
the societies where the company operates,
particularly in Asia. It can undermine legitimate
business activities, distort competition, damage
reputations, and expose individuals to risk.
Corruption-related risks include bribery,
facilitation payments and trading in influence.
Potential impacts
Possible impacts include regulatory sanctions,
fines, penalties and reputational damage.
Corruption can also negatively impact economic
and social development in the affected societies.
Risk response
A risk-based Anti-Corruption Compliance
Programme to prevent, detect and remedy
corruption risk is implemented in all Telenor
subsidiaries. Telenor has a global network of
compliance officers who support implementation
of the programme in its subsidiaries. See more
information about corruption risk on page 142.
Human rights
Risk factors
Telenor’s most salient human rights risks remain
ensuring the right to privacy and data security,
freedom of expression, labour rights, working
conditions including health and safety in the
supply chain, forced and child labour in supply
chain, cyber security and children’s online safety.
Potential impacts
Potential consequences include breach of
personal data, compromised health and safety for
underprivileged and minorities as well as children
and underage working in hazardous conditions
which in turn could lead to children without leisure
time and education opportunities.  A shortage in
labour supply could lead to systemic forced
labour, legal liabilities, reputational damage, and
other complaints against Telenor.
Risk mitigation/response
Respect for human rights is integral to Telenor’s
business and embedded in Telenor’s Code of
Conduct, Human Rights policy requirements, and
Telenor’s Supplier Conduct Principles. Telenor
performs due diligence to identify and mitigate
human right risks. Telenor conducts due diligence
to identify and mitigate human right risks. Telenor
has tool and processes and a risk based
approach, such as managing and monitoring
business partners, and driving programs and
initiatives that strengthen cyber security and
promote online safety . See more about human
rights on page 110, 120 and 129.
Spectrum
Risk factors
There is risk related to the timing of spectrum
acquisitions, their price levels, and impact on
Telenor’s market positions and value creation in
the Asian markets. There is low risk associated
with spectrum in the Nordics.
Potential impacts
Spectrum related risks may have significant
financial impact and create uncertainty and
challenges for network investments and could
lead to Telenor not being able to provide services
due to lack of required spectrum.
Risk response
Telenor supports efficient use of spectrum
resources to handle the increasing demands for
mobile broadband capacity. Specific spectrum
risk responses are developed on a case-by-case
basis. Spectrum auctions are handled by a
centralised team with specific competence and
experience in the relevant aspects of spectrum
auctions and deployment.
Regulatory risk
Risk factors
Telenor’s operations are subject to requirements
through sector-specific laws, regulations and
national licences. Telenor depends on licences
and access to spectrum and numbering resources
in order to provide telecommunication services.
The risk is particularly high in Asian markets with
issues related to high spectrum prices, tax
regulation and disputes, renewal of licenses and
general unpredictability in the business
environment. In Bangladesh, Grameenphone has
several pending and unresolved regulatory and
legal cases. The divestment of Telenor Pakistan
has, however, reduced the overall exposure in this
area.
In addition to sector specific regulation Telenor’s
operations are exposed to general regulations
including but not limited to competition law. In
Bangladesh and Norway Telenor is exposed to the
risk of being accused of abusing a dominant
market position.
Potential impacts
Regulatory risk could affect Telenor’s results and
business prospects. Unforeseen events could
cause disruption in planned network rollouts and
generate risks associated with not meeting
license obligations. In Bangladesh, the risks can
impact the commercial freedom of
Grameenphone, and lead to an increased financial
burden through unexpected tax cost and negative
impact to reputation. Violation of competition
laws are subject to severe sanctions and can also
result in damage claims.
Risk response
Telenor is committed to working towards
securing modern regulatory frameworks and tax
regimes, ensuring that everyone can derive the
full benefit of a digital society.
Proactive engagement with key government
stakeholders is key to gaining insight and the best
possible understanding of applicable
requirements.
Telenor is also re-assessing legacy disputes and
de-risking the litigation portfolio by settling
selected cases through Alternative Dispute
Resolution (ADR) processes. Telenor has an
efficient and well-functioning competition
compliance programme aimed at reducing
competition law risks throughout the Group. For
more information, see note 23 Legal disputes and
contingencies in the Financial statements.
Restrictions on use of suppliers and
partners of IT and networks
Risk factors
Governments place restrictions on which
suppliers can be used. The restrictions are
typically referring to suppliers from specific
countries and are relevant for most key
technology domains including services. The
deployment of 5G equipment in several European
countries is a salient example. 
Potential impact
So far, this risk seems to be more pronounced for
operations in Europe. As an example, such
restrictions can make it more difficult to conduct
a competitive tender process.
Risk response
Telenor follows a risk mitigation strategy that
factor in the regulatory requirements and
strengthen the trust of consumers, businesses
and partners.
Telenor is generally promoting open systems that
give suppliers a measure of flexibility. This
leverages industry initiatives like Open RAN,
cloud-native mobile core, and Open Digital
Architecture.
A global and strong relationship with partners
helps secure a holistic governance across Telenor
and contributes to proactive and constructive
dialogue with suppliers and governments.
Currency risk
Risk factors
Currency risk arises when Telenor or any of its
subsidiaries has liabilities,  investments,  financial
instruments or enter into other transactions in
foreign currencies. A significant share of
Telenor’s revenues is generated from operations
with a functional currency other than the
Norwegian krone.
Potential impacts
Foreign exchange gains and losses can arise when
contracts are made in currencies other than
functional currencies. Currency fluctuation affect
the investments' revenues and valuation in
foreign operations when translating financial
statements into Norwegian kroner.
Risk response
In order to partially mitigate the foreign exchange
risk associated with its net investments in foreign
operations, Telenor utilises foreign currency debt
in relevant currencies and derivatives to maintain
net investment hedges linked to the value of its
foreign investments.
Foreign currency debt is normally issued in Euros
and Swedish krona. Financial derivatives are used
to establish debt positions in other currencies.
Hedge ratios in Asian currencies are more limited
by local regulations and market capabilities, and
would involve greater liquidity risk.
For more information, note 31 Capital and
financial risk management in the Financial
statements.
Interest rate risk
Risk factors
Telenor is exposed to fluctuations in interest rates
through interest bearing liabilities and liquidity
management activities.
Potential impacts
Increased interest rates can result in to higher
interest rate expenses.
Risk response
The interest rate risk is managed using both fixed
and floating rate debt, and through interest rate
derivatives. The Group's finance policy states that
the portion of the fixed rate shall be between 50
and 100% of external debt.
For more information, see note 30 Interest-
bearing liabilities and note 31 Capital and financial
risk management in the Financial statements.
Credit and counterparty risk
Risk factors
Telenor’s exposure to credit risk mainly relates to
trade receivables, deposits with financial
institutions and financial derivatives. Credit risk
related to trade receivables is assessed to be
limited due to the high number of customers in
the Group’s customer base.
Potential impacts
Credit risk can result in to financial loss due to
counterparty default and not fulfilling its
contractual obligations.
Risk response
Credit risk arising from financial derivatives and
cash deposits is managed through diversification,
internal risk assessment,  credit scoring, as well as
credit risk mitigation tools.
Exposures are spread across highly rated
institutions and monitored against maximum
limits for financial counterparties.
Liquidity risk
Risk factors
Liquidity risk refers to inability to meet payment
obligations. Telenor keeps liquidity risk low and
maintains financial flexibility through diverse
funding sources.
Potential impacts
Liquidity risk can result in to the company not
being able to meet its financial commitments.
Risk response
Telenor ensures access to a diversified set of
funding sources, including committed and
uncommitted sources of funding. Debt maturities
are spread out in time, and Telenor  maintains
short-term and long-term liquidity forecasts.
According to the Group Finance Policy, Telenor
shall have sufficient sources of liquidity to cover
expected operational liquidity needs for the next
12 months. Telenor maintains a solid balance
sheet with a targeted net debt / EBITDA ratio of
1.8x – 2.3x, and has strong credit ratings. For more
information, see note 31 Capital and financial risk
management in the Financial statement.
corp gov.jpg
IF386y766
Corporate
governance
Governance principles
and framework
Sustainability
matters
Executive
compensation
The overall structure
Telenor ASA Board of Directors
Group Management
Roles and responsibilities
Compensation to the
Corporate Assembly and the
Board
Key principles of Telenor's
governance model
The working committees of the
Board
The President & CEO
How sustainability matters
have been addressed
Executive Management
Compensation to the Group
Management
Governance framework
The General Meeting
Other governance functions
Basis for reporting
The Corporate Assembly
The Nomination Committee
The External Auditor
Governance principles.jpg
way of Work etc
Governance
principles and
framework
Effective corporate governance relies on robust processes,
controls and procedures to monitor, manage and oversee a
company's operations. At Telenor, this is fundamental to value
creation, trust-building and securing access to capital. Over the
years, the Board and Executive Management have consistently
worked to strengthen our governance practices, making
corporate governance a value-adding differentiator in our
operations.
The overall structure
Telenor is a public limited liability company,
governed in accordance with applicable laws,
regulations and best practices. Telenor's overall
structure is illustrated to the right, outlining
Telenor's principal governing bodies,
management functions and external auditor.
The Annual General Meeting serves as Telenor's
highest authority, empowered to make any formal
decision unless otherwise restricted by law or the
Articles of Association. The Corporate Assembly 
acts as an oversight body, supervising the Board
of Directors ("Board") and the management of the
company. The Board itself is responsible for the
overall administration of the company, including
oversight of  day-to-day management and the
safeguarding of its operations. The Board is also
tasked with ensuring that Telenor adheres to
generally accepted principles of effective control
of company activities ("corporate governance").
In addition, Telenor's governing framework
includes the Nomination Committee and two
preparatory working committees to the Board in
accordance with applicable law and corporate
governance principles, which support the Board in
fulfilling its responsibilities. 
The President & CEO holds responsibility for the
daily management of Telenor's operations,
supported by advisory management teams
(referred to as "Group Management"). 
Key principles of Telenor's
governance model
Governing bodies ENG outline.svg
Telenor upholds sound corporate governance by
establishing rules and procedures to guide its
business. This commitment is supported by a
strong governance framework in which roles and
duties related to risk management and internal
control are explicitly assigned and well
coordinated. The overall purpose is to ensure that
company values are consistently embedded 
throughout the organisation, thereby fostering
long-term value creation for all stakeholders.
It is the role and responsibility of the Board to
ensure that Telenor complies with internationally
recognised standards for effective oversight of
the company’s activities. The Board is also tasked
with issuing the necessary guidelines for both
these activities and the broader corporate
management.
Telenor’s corporate governance principles and
practices are regularly reviewed and discussed by
the Board and Management. Furthermore, the
Board upholds this standards in its own work and
decision-making.
The Board and Group Management are
committed to the ongoing enhancement of
Telenor's governance framework, ensuring that 
governing documents remain relevant and are 
thoroughly implemented across the organisation.
Separately listed companies must also consider
the regulatory requirements applicable to listed
companies within their respective jurisdiction.
Governance framework
Articles of Association
Telenor’s Articles of Association serve as a
constitutional document, setting out the
company's purpose, principal areas of business
activity and the framework for its governance.
Telenor's Articles of Association (AoA) were last
amended by the Annual General Meeting on 21
May 2025.
Telenor's AoA state: “The object of the company
is to engage in telecommunications and other
related activities. These activities may be
conducted by the company itself, by subsidiaries
or through participation in other companies or in
cooperation with others.” The complete Articles
of Association can be accessed at telenor.com.
Governing documents
Telenor's key governing documents comprise the
following:
• Code of Conduct
• Supplier Conduct Principles
• Group Governing Principles
• EVP Instructions and Group Delegation of
Authority
• Group Policies
• Finance Procedures
Telenor’s governing documents help ensure that
all employees conduct their activities in an ethical
manner and in compliance with applicable
legislation and Telenor standards.
Code of Conduct and Integrity Hotline
Implementing high ethical standards across
Telenor remains to be a strong focus of the Board.
Telenor’s Code of Conduct outlines legal
requirements, management ambitions, ethical
business practises and sustainability standards.
The Code of Conduct is fundamental to Telenor’s
corporate governance as it fosters a healthy and
robust corporate culture encouraging ethical
behaviour at every level.
The Code Principles form the foundation of
our ethical culture and define the core of
our business conduct. Key principles are:
We play by the rules. We follow laws,
regulations and our policies and, if in
conflict, we uphold the highest standard.
We are accountable for our actions. We
actively seek information, understand our
responsibilities, and recognise our wider
impact on the societies in which we operate. 
We are transparent and honest. We are
open and truthful about our challenges.
We speak up. We ask questions when in
doubt and raise concerns without fear of
retaliation.
The Code of Conduct is owned and approved by
the Board and it is formally adopted by the boards
of each Telenor Company for implementation
across the organisation. Every year, all employees
are required to complete an updated e-learning
programme featuring dilemma-based training,
and to formally sign the Code of Conduct. In 2025,
the training programme achieved a completion
rate of 100%.
Employees who become aware of any kind of
infringement of the Code of Conduct are
encouraged to raise their concerns with their
leader or the Local or Group Chief Compliance
Officer. Neglecting to report such breaches may
itself be considered a breach of Telenor’s Code of
Conduct. To further support transparency,Telenor
has established an integrity hotline that is
accessible to all employees across the Group.
Supplier Conduct Principles
The Supplier Conduct Principles define the
minimum standards that apply to all suppliers and
any parties with whom Telenor has a direct
contractual relationship. The Supplier Conduct
Principles are approved by the Board.
Group Governing Principles
Telenor Group’s Governing Principles outline the
organisation's governance framework, detailing
the roles of key governing bodies within Telenor
ASA. They set out the interactions between
Telenor ASA and the business areas, as well as
both controlled and non-controlled entities.
Additionally, these principles define core global
processes, including strategy, financial reporting,
forecasting and reviews.These principles are
applicable to Telenor ASA, its business areas and
all Telenor Companies. The term "Telenor
Company" refers to any subsidiary, or group of
subsidiaries, that is directly or indirectly controlled
by Telenor ASA.
EVP Instructions and Group Delegation
of Authority
The EVP Instructions, issued by the President &
CEO to all EVPs, define authority limits, strategy
execution and governance, risk, sustainability and
compliance requirements as well as reporting
requirements. These Instructions are specifically
tailored to align with the distinct responsibilities
of each EVP. The Group Delegation of Authority
sets out the levels of authority regarding financial
commitments within controlled companies.
Group Policies
Telenor has established Group Policies that define
mandatory requirements for compliance risk
areas and other selected subject areas. These
policies include procedures designed to mitigate
risks associated with financial and sustainability
reporting. They also facilitate the assessment,
management and mitigation of tax, treasury and
enterprise risks. The policies set forth the
fundamental standards and principles to which all
Telenor Companies must adhere to.
Each Business Area EVP is responsible for
ensuring that Group Policies are adopted by each
local board of directors, and that they are
implemented and monitored effectively.
The outcome of the Group Policies
implementation monitoring is regularly reported
to Telenor Group.
Finance policy and related procedures
Telenor maintains a Group Policy on finance and
related procedures, which sets out mandatory
requirements designed to mitigate risks
associated with incorrect accounting, financial
and sustainability reporting. The policy also aims
to assess, manage and mitigate tax risks, treasury
risks and enterprise risks.
Governance of associated companies
Telenor has established clear requirements for
the governance of its associated companies,
defined as entities in which Telenor holds
significant but non‑controlling shareholdings.
These companies are expected to implement and
comply with ethical standards that are aligned
with those of Telenor. Further, Telenor mandates
that associated companies operate in compliance
with applicable rules and regulations and within a
risk-based governance framework.This
framework must include a compliance and anti-
corruption programme, consistent with
recognised international standards. Furthermore,
Telenor requires these companies to ensure that
both the board and its shareholders receive
accurate, clear and up-to-date information on
relevant matters. Associated companies are
overseen through their respective boards, with
Telenor nominating directors to serve on boards
as appropriate.
Telenor systematically monitors the
implementation of, and adherence to, its
governance framework and ethical standards
within associated companies, as well as reviewing
their performance. The Business Area EVPs are
responsible for this oversight, operating in
accordance with the EVP Instructions issued by
the President & CEO. Directors of associated
companies, together with the functional teams
within each Business Area, support the Business
Area EVP in fulfilling those responsibilities.
In Asia, dedicated Investment Management
Teams for Malaysia and Thailand, along with
specialised expert functions (such as governance,
compliance, health and safety, sustainability and
legal), support the EVP & Head of Asia and
directors in overseeing the associated
companies. Their responsibilities include defining
ownership priorities, monitoring performance and
strategy, implementation governance frameworks
and addressing other areas to safeguard
Telenor's interests and maximise opportunities
within the associated companies.
Basis for reporting
Relevant laws and guidelines
Telenor ASA is a public limited liability company
incorporated under Norwegian law, with its shares
listed on the Oslo Stock Exchange (Oslo Børs). As 
a listed company, Telenor complies with and
operates in accordance with rules and regulations
applicable to the Oslo Børs, including the
prevailing Issuer Rules and Rule Books. Further,
Telenor is subject to specific legal regulations in
all jurisdictions where the Telenor Group
conducts business.
Telenor reports in accordance with applicable
Norwegian legislation and EU regulations. The
consolidated financial statements for the Telenor
Group are prepared in compliance with IFRS®
Accounting Standards as adopted by the EU,
together with the supplementary requirements
set out in the Norwegian Accounting Act.
The Sustainability statements are prepared in
accordance with the applicable CSRD and ESRS
requirements, as detailed in the General
information section of the Sustainability
statements. Telenor complies with the corporate
governance principles and practices stipulated in
Section 2-9 of the Accounting Act  and the
Norwegian Code of Practice for Corporate
Governance (Norwegian Code of Practice),
pursuant to the latest edition dated 28 August
2025, available at nues.no.
The Board of Directors' report in relation
to the Norwegian Code of Practice
The Board is committed to upholding a high
standard of corporate governance  throughout
Telenor Group, in line with applicable Norwegian
and international legislation, as well as and
internationally recognised standards. In this
Annual Report, the Board outlines the company's 
compliance with the Norwegian Code of Practice
by providing an index of the Code’s requirements
and references to the locations of the relevant
information, refer to page 43. Adherence to the
Norwegian Code of Practice operates on a comply
or explain principle, whereby any deviations must
be justified and explained, including a description
of any alternative solution adopted by the
company.
Deviations from the Norwegian Code of
Practice
Based on the Board's best assessment, Telenor
has identified three deviations from the
Norwegian Code of Practice: two relating to
Section 6 and one relating to Section 14. Each
deviation is detailed below.
General Meetings (section 6) - Board member
attendance
The Norwegian Code of Practice recommends
that all Board members attend the Annual General
Meeting (AGM). Telenor has not found it
necessary to require the presence of every Board
member. However, the Chair of the Board, the
Chair of the Nomination Committee and the
Corporate Assembly, the President & CEO and
other relevant members of management are
present at the AGM.
General Meetings (section 6) - Election of chair
The Norwegian Code of Practice recommends
that the general meeting should have the
opportunity to elect an independent chair.
According to Article 8 of the Articles of
Association of Telenor ASA, the Chair of the
Corporate Assembly presides over the general
meeting.
Takeovers (section 14)
Any reduction in the Norwegian state's ownership
stake requires a special resolution from the
Norwegian Parliament. Consequently, the Board
has not adopted specific guiding principles as
recommended by the Norwegian Code of
Practice, Section 14, as the parliamentary process
ensures that the intentions of the Code of
Practice are upheld. In the event of a takeover bid,
the Board will comply with the Norwegian Code of
Practice.
Overview of Norwegian Code of Practice disclosures
Chapters in the Norwegian Code of
Practice
Reference to chapter in this report
1
Implementation and reporting
on Corporate Governance
Corporate governance/Governance principles and framework,
page 39
Corporate governance/Governance principles and framework/
Basis for reporting, page 42
2
Business
Strategy, Performance and Risks/Telenor’s strategy, page 15
Strategy, Performance and Risks/Risk Management, page 30
Corporate governance/General information/Sustainability
matters, page 59
Corporate governance/Governance principles and framework/
Governance framework/Articles of Association, page 41
Corporate governance/The Board and governing bodies/The
Telenor ASA Board of Directors, page 45
3
Equity and dividends
Shareholder information/Telenor shares/Share capital and
equity/Equity, page 70
Shareholder information/Telenor shares/Share capital and
equity/Development of share capital in 2025, page 70
Shareholder information/Shareholders and dividends/
Shareholder remuneration/ Dividend policy, page 67
Shareholder information/Shareholder remuneration/Proposed
dividend for 2025, page 67
4
Equal treatment of
shareholders
Shareholder information/Shareholders and dividends/
Ownership, page 66
Shareholder information/Telenor shares/Share capital and
equity/Increase in share capital, page 70
Shareholder information/Telenor shares/Shareholder principles/
Transparency and equal treatment, page 70
5
Shares and negotiability
Shareholder information/Telenor shares/Shareholder principles/
Transparency and equal treatment, page 70
Chapters in the Norwegian Code of
Practice
Reference to chapter in this report
6
General meetings
Corporate governance/The Board and governing bodies/The
General Meeting, page 50
7
Nomination committee
Corporate governance/The Board and governing bodies/The
Nomination Committee, page 51
8
Board of directors: composition
and independence
Corporate governance/The Board and governing bodies/The
Telenor ASA Board of Directors, page 45
Corporate governance/The Board and governing bodies/The
Corporate Assembly, page 51
9
The work of the board of
directors
Corporate governance/The Board and governing bodies/The
Telenor ASA Board of Directors, page 45
10
Risk management and internal
control
Strategy, Performance and Risks/Risk Management, page 30
Corporate governance/The Board and governing bodies/The
Telenor ASA Board of Directors, page 45
Corporate governance/The Board and governing bodies/The
working committees of the Board, page 49
Corporate governance/The Executive Management, page 53
Corporate governance/Sustainability matters, page 59
11
Remuneration of the board of
directors
Corporate governance/Executive compensation/Compensation
to the Corporate Assembly and the Board, page 63
12
Salary and other remuneration
for executive personnel
Corporate governance/Executive compensation/Compensation
to the Group Management, page 63
13
Information and
communications
Shareholder information/Telenor shares/Shareholder principles/
Information and communication, page 70
14
Takeovers
Shareholder information/Telenor shares/Shareholder principles/
Takeover, page 70
15
Auditor
Corporate governance/The Board and governing bodies/External
auditor, page 52
the board and governing bodies.jpg
The Board and
governing bodies
The Board of Directors is ultimately responsible for overseeing
the management of Telenor and safeguarding effective
corporate governance. Telenor has established mandatory and
voluntary committees to maintain high standards of corporate
governance. The presence of highly skilled, experienced
members and a diverse composition within Telenor's governing
bodies is therefore essential. Competence in
telecommunications, technology, security and sustainability is
regarded by Telenor as critically important. 
The Telenor ASA Board of Directors
Jens Petter Olsen Image_288.jpg
Jens Petter Olsen
Chair of the Board
Committee:
Chair of PCC
Term of office:  Elected 10
May 2023, re-elected 21 May
2025 for up to two years.
Image_289.jpg
Gyrid Skalleberg
Ingerø
Deputy Chair of the Board
Committee:
Member of RAC
Term of office:  Elected 10
May 2023, re-elected 21 May
2025 for up to two years.
Image_294.jpg
Ottar Ertzeid
Board member
Committee:
Chair of  RAC
Term of office: Elected 10
May 2023,  re-elected 21 May
2025 for up to two years.
Image_290.jpg
Pieter Knook
Board member
Committee:
Member of RAC
Term of office: 
Elected 11 May 2020,  re-
elected 7 May 2024 for up to
two years.
Born in 1961, Norwegian citizen and resident in Bern,
Switzerland.
Experience
Olsen has extensive experience in the financial sector
and capital markets. Since 2019 he has served on the
Board of Directors of DNB Bank ASA, where he also
chairs the Risk Management Committee. From 2008 to
2018, he held various management positions at Danske
Bank, including Head of Markets Norway (2011 to 2014)
and Head of Capital Markets (2014 to 2018).
Olsen also brings over a decade of experience from
Norges Bank and Norges Bank Investment Management
(NBIM), where he led the New York office of NBIM from
2000 to 2008.
Other directorships
Olsen currently serves as Vice Chair of the Board of
Directors at DNB Bank ASA.
Education
Olsen holds a degree in Economics and Business
Administration ("Siviløkonom") from the Norwegian
School of Economics (NHH) as well as a Master of
Philosophy in Finance from London Business School,
where he also participated in the PhD programme.
Attendance rate in 2025
Attendance was 90 % for the Board and 100 % for PCC.
Born in 1967, Norwegian citizen and resident in Oslo,
Norway.
Experience
Ingerø has extensive management experience working
with listed and private equity- backed companies. From
2017-2023 she served as EVP & Group CFO at Kongsberg
Gruppen ASA, where her responsibilities included
sustainability reporting and taxonomy. Previous roles
include positions in banking at Nordea, CFO / Investor
Relation of Komplett Group ASA, SVP & CFO of Telenor
Norge AS and SVP & CFO at Telenor Digital Businesses
AS. She also spent 8 years at KPMG.
Other directorships
Ingerø is a board member at Gjensidige ASA, Kitron
ASA, Höegh Autoliners ASA, KID ASA, Sentia ASA,
Nammo AS, and BAMA AS. She has held various
directorships in listed companies, including Chair and
Board member positions  within the Kongsberg Group
and Telenor Group.
Education
Ingerø is a State Authorized Public Accountant from the
Norwegian School of Economics (NHH) (“statsautorisert
revisor”). In 2024, she completed sustainability reporting
training provided by the Norwegian Institute of Directors
Attendance rate in 2025
Attendance was 100 % for the Board and RAC.
Born in 1965, Norwegian citizen and resident in Oslo,
Norway.
Experience
Ertzeid has held several senior management positions,
including Group CFO of DNB Bank ASA from 2019 to
2021, where he was also responsible for sustainability
reporting. Prior to that, he was CEO for DNB Markets
from 2001 to 2019. He has also held other roles in DNB,
including the position as CFO of DNB Boligkreditt AS and
Head of Finance of Realkreditt.
Other directorships
Ertzeid is Chair of the Board of Directors of Entra ASA
and Vice Chair of the Board of Directors of Argentum
Fondsinvesteringer AS, Verdipapirforetakenes
Sikringsfond (The Norwegian Investor Compensation
Scheme) and Dextra Artes AS. He is also a Board
member of Luminor Holding AS and Luminor Bank AS -
the largest independent bank in the Baltics - as well as
DNB Livsforsikring AS.
Education
Ertzeid holds a degree in Economics and Business
Administration (“Siviløkonom”), specialising in Finance,
from BI Norwegian Business School.
Attendance rate in 2025
Attendance was 100 % for the Board and RAC.
Born in 1958, Dutch citizen and resident in London,
United Kingdom.
Experience
Knook has broad international business experience in
sales, marketing and product development from
multinational technology companies. He held several
management positions at Microsoft from 1990 to 2008,
including President for Microsoft Asia (1997 to 2001) and
SVP for Mobile Communications (2001 to 2008). He was
Vodafone's Internet Services Director (2008 to 2010) and
a Visiting Professor of Innovation at the University of
Cambridge.
Other directorships
Knook is currently Chair of the Board of LINX – The
London Internet Exchange (UK). Knook also serves as a
board member at Alpha 10X (France) and is a member of
Cambridge Angels. Previous directorships include
serving as a member of the Board of Directors at TDC
from 2013 – May 2018.
Education
Knook holds a degree in Engineering (Electrical
Sciences) from the University of Cambridge.
Attendance rate in 2025
Attendance was 100 % for the Board and the Board
committees (TIC and RAC).
Grethe Bergly 20240107.jpg
Grethe Bergly
Board member
Committee:
Member of RAC
Term of office:  Elected 7
May 2024 for up to two years.
Marianne Dahl crop.jpg
Marianne Dahl
Board member
Committee:
Member of PCC
Term of office: Elected 21
May 2025 for up to two years.
Mats Granryd crop.jpg
Mats Granryd
Board member
Committee:
Member of PCC
Term of office: 
Elected 21 May 2025  for up to
two years.
Roger Ronning crop.jpg
Roger Rønning
Employee representative
Committee:
Member of PCC
Term of office: 
Elected 21 May 2025 for up to
two years.
Born in 1962, Norwegian citizen and resident in Oslo,
Norway.
Experience
Bergly is currently CEO of Multiconsult ASA since 2019,
after being EVP since 2002. Prior to this she has been
researcher and project manager at Norges
Byggforskningsinstitutt, department head and project
engineer at Aker Engineering AS and held various
engineering consultant roles.
Other directorships
Bergly is a Board member of SOS Children's Villages and
an advisory Board member at Sintef. Previously, she has
chaired The Norwegian Association of Consultant
Engineers and SFI – KLIMA 2050, served on Sintef
Byggforsk's advisory board, and held board positions at
Norplan AS, Norplan Tanzania and Multiconsult Asia Plt
Ltd.
Education
Bergly holds a B.Sc. (Hons.) in Civil and Structural
Engineering from the University of Manchester Institute
of Science and Technology and an MBA from Heriot-
Watt University, Edinburgh. Bergly has also attended the
INSEAD Advanced Management Program.
Attendance rate in 2025
Attendance was 100 % for the Board and RAC.
Born in 1974, Danish citizen and resident in Copenhagen,
Denmark.
Experience
Dahl is a Global Senior Advisor at Boston Consulting
Group, specialised in the Tech, Media, and Telco sector.
She has held senior leadership roles at Microsoft,
including Vice President for Western Europe and
Country CEO for Denmark & Iceland, and previously
served as Senior Vice President at TDC.
With over 20 years of TMT experience, Dahl has a strong
track record in driving growth through sales, marketing,
and innovation. She also brings board experience from
listed companies and has contributed to national
digitalization initiatives in Denmark.
Other directorships
Dahl currently holds board positions at TietoEvry and the
Technical University of Denmark (DTU).
Education
Dahl holds an M.Sc. from Aarhus University, Denmark.
Attendance rate in 2025
Attendance was 100 % for the Board and PCC.
Born in 1962, Swedish citizen and resident in Stockholm,
Sweden.
Experience
Granryd is the former Director General of the GSMA,
where he led global industry initiatives and advocacy
efforts until stepping down in March 2025. Prior to
joining GSMA in 2016, he was President and CEO of
Tele2, one of Europe’s fastest-growing telecom
operators.
Previously, he spent 15 years at Ericsson in senior roles
across Europe, Asia, and Africa, including leading
regional units and major global customer accounts.
Other directorships
Granryd has served as Chair of the Board of Directors at
Vattenfall since 2022, where he is also a member of the
Remuneration Committee. Since 2024, he has been
Chair of the Board of Business Sweden and a member of
the Board and the Risk and Audit Committee at Ratos. 
Education
Granryd holds an M.Sc. from the Royal Institute of
Technology in Stockholm.
Attendance rate in 2025
Attendance was 100 % for the Board and 67 %1 for PCC.
1 The attendance rate is based on meetings held after assuming
the position in May (2 out of 3 meetings)
Born in 1966, Norwegian citizen and resident in Eidskog,
Norway.
Experience
Rønning has been with Telenor since 1985, initially
working across customer-related functions including
sales, marketing, and finance. Since 2007, he has served
as a full-time union representative for Negotia and was
elected head of the union in Telenor in 2016—a role he
continues to hold.
Rønning has board experience from Telenor Norge AS
and Telenor Pensjonskasse and has served multiple
terms in the Corporate Assembly. He was an employee-
elected member of the Board of Directors at Telenor
ASA from 2021 to 2023 and currently chairs the election
committee in Negotia.
Education
Rønning holds a degree in IT and Marketing from NKS
and a degree in Labour Law at University College of
Southeast Norway. Rønning conducted leadership
training for top union representatives at Kristiania
University College.
Attendance rate in 2025
Attendance was 100 % for the Board and PCC.
Sune Jakobsson.jpg
Sune Jakobsson
Employee representative
Committee:
Member of PCC
Term of office: 
Elected 10 May 2023, re-
elected 21 May 2025 for up to
two years
Irene Vold.jpg
Irene Vold
Employee representative
Committee:
Member of RAC
Term of office: 
Elected 27the May 2021, re-
elected 21 May 2025 for up to
two years
Born in 1960, Norwegian citizen and resident in Frosta,
Norway.
Experience
Jakobsson works at Telenor Norge AS and is Tekna's
corporate and chief employee representative for both
Telenor Norge and Telenor Shared Services. Since April
2023, he has held the corporate employee
representative role while continuing his previous
responsibilities.
With extensive board experience and decades at
various Telenor companies, Jakobsson has strong
knowledge of Telenor's operations, a wide professional
network, and solid technical expertise in
telecommunications.
Education
Jakobsson holds an M.Sc. in Computer science from
Norges tekniske høgskole (NTH), a bachelor degree in
Telecommunications from Oslo Ingeniør Høyskole (OIH)
and has 25 years of experience in Telenor-owned
companies. He is currently a full stack developer at
Telenor Norge AS, and previously worked at Comoyo
AS, Telenor R&I, Stentofon AS and Norsk Data AS.
Attendance rate in 2025
Attendance was 100 % for the Board and the Board
committees (TIC and PCC).
Born in 1964, Norwegian citizen and resident in Jar,
Norway.
Experience
Vold began her career at Televerket in 1985 and has
since developed solid expertise and extensive
experience within the telecommunications industry.
She is responsible for key accounts for large Norwegian
enterprises and has broad experience in customer
management and relationship building. She has
previously held leadership roles in sales and service.
Vold currently serves as Deputy Chair of NITO Telenor
Norway and has for many years been an employee
representative for the Business division in Telenor
Norway.
Education
Vold holds a degree in electronics engineering from
Oslo University College of Engineering. She has also
studied business administration and management at BI
Norwegian Business School in Oslo. In 2024, she
completed a course in sustainability reporting
conducted by the Norwegian Institute of Directors.
Attendance rate in 2025
Attendance was 100 % for the Board and the Board
committees (PCC and RAC).
Role and responsibility of the Board
The Board is ultimately responsible for managing
the Telenor Group, ensuring sound governance
and effective organisation of the company's
operations, as well as overseeing Telenor’s
business activities.  Its principal duties include
oversight and control. The Board establishes the
strategy, plans, frames and objectives for
Telenor's operations, including financial and
sustainability targets and ambitions.
Performance is reported to the Board on a regular
basis,  providing updates on key performance
indicators for both financial and sustainability
objectives.  Additionally, a key responsibility  of
the Board is to make, or delegate authority for,
decisions on matters which, due to their nature,
are either unusual or of major importance to the
company.
Composition, diversity and
independence of the Board1)
In accordance with Article 5 of Telenor’s Articles
of Association, the Telenor ASA Board of
Directors must  comprise no fewer than five and 
no more than 13 members.
Board members are elected for terms of up to two
years. As at 31 December 2025, the Board
comprised ten members, including three 
employee-elected representatives, as required by
Norwegian company law. On 21  May 2025, the
Corporate Assembly  appointed two new
shareholder-elected Board members.
The Board is structured to ensure a diverse range
of backgrounds and expertise to meet the
company’s needs. Of the 10 Board members,
there are four women and six men, and three of
the members are non-Norwegian citizens.
Except for employee-elected representatives,
none of the Board members are employees of
Telenor or carry out work for Telenor outside of
their board and committee duties. Management is
not represented on the Board, and all
shareholder-elected members are independent 2)..
The members of the Board are encouraged to
hold shares in the company. Further details
regarding their shareholdings can be found in the
Executive/non-executive
2025
Number of non-executive members
10
Number of executive members
0
Employee representatives
2025
Number of employee elected
members
3
Gender split
2025
Female
4
Male
6
Board's gender diversity ratio
40%
Independence
2025
Percentage of independent board
members
70%
1) ESRS reference: ESRS 2 GOV-1-21
2) For the classification of independent board members, Telenor bases its assessment on the Norwegian Code of Practice recommendations
Expertise and skills of the Board1)
The Board comprises members with diverse
experience and educational backgrounds, all of
which are highly relevant to Telenor's purpose and
operations in the telecommunications sector.
Experience relevant to Telenor's sector,
products and geographic locations
Telenor's  principal activities are centred on
telecommunications and technology services. A
number of the Board members have held senior
management positions and board memberships
in companies within the telecommunications and
technology sector. The Board possesses a strong
familiarity with Telenor's products and services. In
addition, several Board members have direct
experience in product development within the
telecommunications and technology industries.
Various Board members bring  expertise from
other B2B (business-to-business), B2C (business-
to-consumer) and capital-intensive industries.
Moreover, several Board members have 
professional experience and a thorough
understanding of Telenor's key geographic
locations, including Asia and the Nordic region.
Sustainability-related expertise, including
expertise on business conduct matters
Telenor continues to ensure that the Board and
the Risk and Audit Committee (RAC) are equipped
with relevant sustainability expertise. Previous
training sessions have covered CSRD and double
materiality, including targeted content related to
sustainability reporting responsibilities. These
sessions have been facilitated by both external
and internal experts, contributing to the Board’s
overall competence in sustainability matters.
In addition, selected Board members have
participated in external courses on sustainability
reporting, and in-depth reviews of material
sustainability topics are regularly included on the
Board’s agenda. These discussions have further
strengthened the Board’s understanding of
Telenor’s key sustainability issues.
Several Board members also contribute
experience from executive roles and other
directorships involving oversight of sustainability
reporting. The Board benefits from access to
internal subject-matter experts on Telenor’s
material sustainability topics, and all members
complete annual Code of Conduct training, which
covers key aspects of responsible business
conduct.
As part of the Board's annual self-assessment, the
Board evaluates whether its competence remains 
sufficient to fulfil its roles and responsibilities.
Through this assessment, the Board determines 
for example whether the necessary skills and
expertise are present within the Board. The Board
also considers whether management adequately
prepares and manages relevant topical areas,
including those related to sustainability matters. 
The work of the Board2)
The Board remains informed about Telenor’s
financial and sustainability position, ensuring that
its activities, accounts, and asset management
are subject to appropriate controls. In accordance
with the requirements of the Corporate
Sustainability Reporting Directive (CSRD) and the
European Sustainability Reporting Standards
(ESRS), the Board has significantly enhanced its
attention and duty of care in relation to
sustainability matters. These matters include
human rights, climate change, and other
environmental considerations, across the short,
medium, and long term. See page 59 for further
details about the Board's work on sustainability.
The Board ensures that Telenor has robust
internal controls regarding the rules and
regulations applicable to Telenor Group. It
develops an annual meeting plan, focusing
particularly on objectives, strategy, and
implementation.The Board’s annual cycle includes
reviewing, discussing and approving strategies,
business plans, and financial and sustainability
targets for the activities of Telenor Group.
Telenor’s strategy is outlined in the previous
chapters of this report. Further, the Board 
undertakes any examinations deemed necessary
to fulfil its duties, either on its own initiative or at
the request of one or more of the members of the
Board.
The Board places strong emphasis on acquiring
valuable insights and remaining well-informed
across relevant areas, including operational,
technological, regulatory and market
developments.
Principles and instructions
The Board issues instructions governing its own
activities and those of the President & CEO, with
particular emphasis on clear internal allocation of
responsibilities and duties. These instructions set
out the manner in which the Board supervises
Telenor’s day-to-day management and overall
business operations. The Board reviews and
evaluates both its own instructions and those for
the President & CEO on an annual basis.
Principles for managing conflicts of interest are
detailed in Telenor’s Code of Conduct and apply
to both Board members and all employees. The
Board's instructions include provisions
disqualifying members from  participating in the 
consideration of decision-making of matters in
which they, or a related party, have a conflict of
interest.
The Board has established procedures to ensure
awareness of potential conflicts of interest,
promoting regular, open and transparent dialogue
regarding any interests Board members may
have, or that may be perceived to exist.
Internal control over financial reporting
(ICFR)
The main objective of ICFR is to ensure the
completeness, validity and accuracy of the
financial reporting process to reduce the risk of
significant error or material misstatement.
Telenor places strong emphasis on internal
controls,with particular attention to the oversight
of ICFR. The Board has established processes to
ensure that adequate internal controls are
maintained across all financially significant
Telenor companies worldwide. The Group
Governing Principles set out the key requirements
and  expectations for the  implementation  of the
ICFR programme.
The Risk and Audit Committee (RAC) has
delegated the coordination and oversight of the
ICFR programme to Group Finance. Local
management in each financially significant
Telenor company is responsible for implementing
1)  ESRS reference: ESRS 2 GOV-1-23 and GOV 1-21-c
2)  ESRS reference: GOV-1-22
the ICFR programme and for providing quarterly
and annual ICFR status reports to Group Finance.
The RAC conducts evaluations of the ICFR
programme’s effectiveness. These evaluations
include identifying and assessment of all material
financial reporting risks. It ensures that
appropriate controls are implemented, executed,
and tested periodically throughout the year.
Where controls are found to be not operationally
effective, the potential impact and financial
exposure on the consolidated financial
statements are assessed.
Regular reviews are conducted to identify the
most relevant financial reporting risks and to
enhance Telenor’s ICFR best practices. These
reviews also ensure that identified risks are
consistently addressed by sufficient controls.
Twice a year, management reports the results of
the evaluations of the ICFR programme to the
RAC.
See page 60 for more information about risk
management and internal control over
sustainability reporting (ICSR).
Related party transactions
Telenor routinely engages in transactions with
related parties as part of its ordinary business
operations. Prior to approving any agreement
with a related party, the Board is required to
evaluate whether the terms are at arms' length 
and to consider, as set out in the Board’s
instructions, whether obtaining an independent
third-party valuation is appropriate. This process
is conducted in accordance with the Public
Limited Liability Companies Act, Sections 3-8 and
3-9. The same assessment applies for the
President & CEO for agreements falling under day-
to-day management responsibilities.
Significant agreements with related parties,
including transactions involving associated
companies, are disclosed in note 36 Related
parties in the financial statements.
Board meetings in 2025
The Board typically convenes eight Board
meetings throughout the calendar year; however,
a minimum of four meetings is required.  At any
time, individual Board members or the President &
CEO may request a Board meeting be held to
address specific matters.
The minutes from the Board meetings are shared
with selected members of management, the Head
of Group Internal Audit and Investigations, the
Chair of the Corporate Assembly and Telenor’s
external auditor.
In 2025, the Board convened ten times, including
two extraordinary meetings. The overall
attendance rate for the year at Board meetings
was 98% (incl. extraordinary meetings). For 
employee-elected Board members, designated
deputies are invited to attend should one of those
members be unable to participate.
Board self-assessment
The Board conducts a systematic evaluation of its
performance, activities, and expertise through an
annual self-assessment, in line with the
Norwegian Code of Practice. The process
alternates between a comprehensive external
evaluation and a lighter internal review every
other year.
In 2025, the self-assessment was conducted
internally, where Board members completed a
questionnaire, covering the Board's way of work,
the Board's tasks, duties and responsibilities, the
Board's and Board member's competence and
expertise, and the collaboration with President &
CEO and management. The outcomes were
subsequently reviewed during the Board meeting
held on 16 December 2025.
The Directors’ and officers’ liability
insurance
Telenor has procured and maintains directors’
and officers’ liability insurance. The policy
provides coverage for pure financial loss arising
from claims made against an insured individual
due to a wrongful act committed or allegedly
committed in  the capacity of a director or officer,
member of the supervisory board, member of the
management board or an employee acting in a
managerial or supervisory capacity.
Liability under this insurance is personal. The
Board conducts an annual review of the insurance
coverage to ensure continued adequacy.
Working committees of the
Board
The purpose of the committees
The Board has established two preparatory
working committees: The Risk and Audit
Committee and the People and Compensation
Committee. The committees do not possess
independent decision-making authority, except
where this is expressly delegated by the Board on
a case-by-case basis or as required by law.  Their
primary function is to prepare matters for
consideration and/or decision by the Board.
The committees report directly to the Board, and
all Board members have access to all working
documents, including committee meeting
minutes.
The Board reviews the charters of its committees
on a regular basis to ensure they remain aligned
with evolving responsibilities. In the light of Risk
and Audit Committee’s expanded role under the
Corporate Sustainability Reporting Directive
(CSRD), its charter was recently updated to
include oversight of sustainability reporting. This 
change formally recognises the Committee’s
responsibilities in this area. Further, there is a
continued emphasis on updating the annual wheel
and meeting schedules of the committees to
address all required and relevant topics. The
Board may also establish ad hoc committees as
deemed necessary.
The Risk and Audit Committee (RAC)
In 2025, the RAC convened nine meetings,
achieving an attendance rate of 100%. As of 31
December 2025, the committee comprised Ottar
Ertzeid (Chair), Grethe Bergly (Member), Gyrid
Ingerø (Member), Pieter Knook (Member) and
Irene Vold (Employee representative).
The Risk and Audit Committee is a working body
that supports the Board in fulfilling its
responsibilities, including statutory duties related
to financial and sustainability reporting, internal
control and audit. Further, the committee is
responsible for overseeing the internal audit and
investigation function, as well as the compliance
organisation, the compliance management
system, and risk management and control. 
The committee is established in accordance with
the requirements of Audit Committees as set out
in the Norwegian Public Limited Liability
Companies Act. The RAC charter was updated in
2024 to reflect the added responsibility for
supervision of sustainability reporting. In 2024, the
responsibilities for supervision of investigations
and compliance processes was also included in 
the committee's mandate.
Throughout 2024, RAC members participated in
CSRD training sessions organised by Telenor,
involving both internal and external experts. These
sessions were specifically designed to address
the committee's responsibilities related to
sustainability reporting. The committee regularly
reviews whether any additional training is needed.
The People and Compensation
Committee (PCC)
In 2025, the PCC convened six meetings, 
including one extraordinary meeting, achieving an
attendance rate of 96.3%. As of 31 December
2025, the committee comprised the following
members : Jens Petter Olsen (Chair), Marianne
Dahl (Member), Mats Granryd (Member), Sune
Jakobsson (Employee representative) and Roger
Rønning (Employee representative).
The People and Compensation Committee serves
as a preparatory committee, assisting the Board
in fulfilling  its responsibilities concerning people
and compensation matters, including executive
remuneration, strategic human capital
management, as well as diversity and culture
development. The committee also provides
support to the Board on succession planning.
The General Meeting
The purpose of the General Meeting
The General Meeting  serves as the company’s 
highest governing  authority. It is convened at
least once annually at the Annual General Meeting
(AGM). The General Meeting approves Telenor’s
Articles of Association and provides a key forum
for interaction among shareholders, elected
officers, and management. Telenor actively
encourages all shareholders to exercise their
rights by voting at the General Meeting. Notice of
the meeting along with all relevant documentation
is published on Telenor’s corporate website no
later than 21 days prior to the date of the AGM.
The notice also includes voting procedures and
instructions to shareholders wishing to propose
resolutions.
Preparatory documents for the General
Meeting
To enable shareholders to make informed
decisions on all matters to be discussed at the
General Meeting, draft resolutions and supporting
information are provided in detail and are
comprehensive. In accordance with the Articles of
Association, documents pertaining to the items
on the agenda - including those required by law to
be included in the notice - are not required to be
sent directly to shareholders if they are made
available on Telenor’s corporate website.
However, shareholders may request that such
documents be sent to them. Shareholders have
the opportunity to vote separately on each item
on the agenda and on each candidate nominated
for election to the company’s governing bodies.
In accordance with the Articles of Association, the 
Annual General Meeting (AGM) shall be convened
once a year before the end of June. As specified
in Article 8 of the Articles of Association, the AGM
shall address the following matters:
• Approval of the financial statements and annual
report, including distribution of dividends.
• Any other matters to be addressed by the AGM
under law or pursuant to the Articles of
Association. 
Attendance requirements for the
General Meeting
The General Meeting shall be convened by the
Board in accordance with the relevant statutory
requirements. The meeting may be conducted as
a physical meeting, a digital meeting or a
combination of both.
Shareholders wishing to attend the General
Meeting must provide advance notice no later
than two business days prior to the General
Meeting, or by such later deadline as  determined
by the Board. 
Shareholders who are unable to attend may vote
by proxy. The notice will include instructions on
proxy voting and provide specific guidance for
shareholders holding shares through nominee
accounts or custodians. The Board may also issue
guidelines for advance voting, which will be
included in the notice.
The minutes of General Meetings, including voting
results, attendance, shareholder representation
and pre-meeting documents, will be made
available on Telenor’s corporate website.
The AGM in 2025
The 2025 AGM of Telenor ASA was held on 21 May
2025. The meeting was held as a fully digital
meeting for the first time in 2024, and this format
was continued in 2025. Shareholders were invited
to follow the meeting via webcast and to cast
their votes electronically. The Board determined
that no prior registration was required; however,
to participate in voting, shareholders had to log in
before the AGM commenced. The meeting was
chaired by the Chair of the Corporate Assembly,
in accordance with Article 8 of the Articles of
Association. In addition to the Chair of the AGM -
who also serves as Chair of the Corporate
Assembly and the Nomination Committee - the 
Chair of the Board, the President & CEO, the Chief
Financial Officer and the company’s external
auditor were in attendance.
Extraordinary General Meetings (EGM)
An Extraordinary General Meeting (EGM) may be
convened by the Board, the Corporate Assembly,
or the Chair of the Corporate Assembly. Should
the company’s external auditor or shareholders
holding at least five per cent of the share capital
submit a written request for an EGM to address a
specific matter, the Board is required to ensure
that an EGM is held within one month of receiving
of the request. No EGM was convened in 2025.
The Corporate Assembly
The purpose and duties of the Corporate
Assembly
The Corporate Assembly serves primarily as a
supervisory body, overseeing the Board and the
President & CEO's management of the company,
as set out in Sections 6-35 to 6-40 of the Public
Limited Liability Companies Act,  and Article 7 of
Telenor's Articles of Association. The Corporate
Assembly has  established its own instructions
governing its operations. It is responsible for
electing the Board of Directors and the Chair of
the Board, as well as determining the Board’s
remuneration. Decisions made by the Corporate
Assembly regarding these elections are final, and
the General Meeting may not influence, alter, or
overturn them.
Composition of the Corporate Assembly
The composition of the Corporate Assembly is
determined to ensure broad representation of
Telenor's shareholders. The Corporate Assembly
comprises 15 members and two observers, each
elected for a term of two years. Ten members and
three deputies are elected by the General
Meeting. Five members and two observers, along
with their deputies, are elected by and from the
employees in accordance with the regulations
pertaining to the Norwegian Public Limited
Liability Companies Act concerning employees’
rights to representation on the board of directors,
corporate assembly, etc.
Activity in 2025
In 2025, the Corporate Assembly held three
ordinary physical meetings, consistent with the
requirements set out in the instructions. The Chair
of the Board and the President & CEO were
present at all meetings. The average attendance
among Corporate Assembly members in 2025
was 77,08%. Deputies were invited to attend when
members were unable to participate.
Further details regarding the members of the
Corporate Assembly can be found on on Telenor’s
corporate website.
The Nomination Committee
The Nomination Committee of Telenor ASA is
established in accordance with Article 9 of
Telenor ASA's Articles of Association. The
General Meeting has adopted specific instructions
governing the work of the Nomination Committee.
Members and election process
The Nomination Committee comprises four
members, who must be shareholders or
shareholder representatives, and who are
required to be independent of both the Board and 
Executive Management. Members are elected by
the General Meeting, with the Chair of the
Corporate Assembly serving as Chair of the
Nomination Committee. When appointing
members, the interests of both the company and
its shareholders are duly considered. In
accordance with its instructions, the Nomination
Committee shall take into account the Company’s
requirements for expertise, capacity and diversity
when evaluating candidates.
The work of the Nomination Committee
The Nomination Committee at Telenor nominates
shareholder representatives to both the
Corporate Assembly and the Board, and proposes
their compensation. In addition, the Nomination
Committee provides recommendations to the
General Meeting regarding the election and
remuneration of members of the Nomination
Committee. During its work, the Nomination
Committee engages with shareholders, the Board
-  individually with  each member - and executive
personnel, as well  as with members of the
Corporate Assembly where relevant. This process
supports the committee's responsibility for
overseeing the composition of the Board, the
Corporate Assembly, and the Nomination
Committee itself.
The Nomination Committee is committed to
ensuring that the Board's composition aligns with
the company's governance requirements. In its
considerations, the committee evaluates factors
such as gender, age, and other diversity aspects,
alongside industry knowledge, geographical
market experience, technical expertise, and
sustainability competence.
Activity in 2025
The Nomination Committee continues to engage
a consultancy firm to support the search for
board candidates with relevant background and
experience. Building on the current Board’s
competencies, the firm has contributed to a
structured assessment of future requirements to
guide the selection process. The Nomination
Committee held 11 meetings in 2025 with 100 per
cent attendance.
Further information regarding the composition
and background of the Nomination Committee
members, as well as details on how to submit
proposals, is available on Telenor’s corporate
website.
The Nomination Committee
Nils Bastiansen,
Chair
Elected by the
Corporate Assembly
on 10 May 2023, re-
elected 21 May 2025
Jan Tore Føsund,
member
Elected by the AGM
7 May 2019, last re-
elected 21 May 2025
Heidi Algarheim,
member
Elected by the AGM
11 May 2020, last re-
elected 7 May 2024
Anette Hjertø,
member
Elected by the AGM
10 May 2023, re-
elected 21 May 2025
DSC_7963 kopi Nils Bastiansen.jpg
DSC_7962 Jan Tore Fosund.jpg
DSC_7975 Heidi Algarheim.jpg
DSC_7970 kopi Anette Hjertoe.jpg
External auditor
In accordance with Norwegian regulations,
Telenor complies with all applicable requirements
governing the oversight of auditing and auditors,
including ensuring the external auditor’s
independence.
Independence
The external auditor provides the Risk and Audit
Committee with an annual written statement
confirming their independence. On a bi-annual
basis, a summary of all services provided by the
external auditor, beyond the statutory audit, is
presented to the Risk and Audit Committee. The
external auditor also reports any potential threats
to their independence and outlines the measures
undertaken to reduce these risks, in accordance
with the Audit and Auditors Act.
Audit fees and pre-approval
Telenor has established a pre-approval policy and
procedures for the approval of non-audit services
provided by the external auditor, as set by the
Board. At the General Meeting, the Board presents
a breakdown of the auditor’s remuneration, 
distinguishing between audit fees and other
services, as disclosed in the Annual Report.
Attendance at meetings
The external auditor attends all meetings of the
Risk and Audit Committee, the Board meeting at
which the Annual Report is approved, and other
meetings upon request. The external auditor
presents the results of the audit to the Risk and
Audit Committee and the Board during the
meeting approving the Annual Report, including
any material changes to the company’s
accounting principles and significant accounting
estimates. Should any disagreement arise
between the external auditor and Telenor
Management on material topics, the external
auditor is authorised to report such
disagreements directly to the Board. At least once
annually, the Board of Directors meets with the
auditor in the absence of the President & CEO and
any other member of management.
Audit plan
The external auditor outlines aspects of the audit
plan to the Risk and Audit Committee and 
communicates both interim and final results of
the  audit work to the Committee.
Monitoring of internal control
weaknesses
Annually, the external auditor presents any
identified internal control weaknesses and
recommendations for improvement to the Risk
and Audit Committee and the Board. The external
auditor meets with the Risk and Audit Committee
and the Board at least once a year to discuss
these matters.
Limited audit assurance on sustainability
statements
The external auditor is engaged to provide limited
assurance over Telenor's sustainability
statements for 2025.
Election of a new auditor
In late 2023, Telenor initiated a process to appoint
a new external auditor, in accordance with the
auditor rotation regulations in the European
Union. The tender and selection process was
carried out during 2024, led by management in
close collaboration with the Risk and Audit
Committee. The final appointment was made by
the General Meeting in May 2025.
The new external auditor is Deloitte and will be
responsible for auditing the 2026 financial
statements and providing limited assurance over
the 2026 sustainability statements.
executive management.jpg
Executive
Management
The President & CEO is responsible for the day-to-day
management of Telenor's operations, with the Group
Management acting as an advisory body for the President &
CEO. Telenor's operations are organised with four Business
Areas and a headquarter function, staffed by skilled
professionals in various expert roles to ensure good corporate
governance, including strict adherence to applicable laws and
regulations, policies and standards.
The Telenor management
Group Management
Benedicte crop.jpg
Benedicte Schilbred
Fasmer
President & CEO of Telenor
Group
D750 Wist 22.jpg
Torbjørn Wist
EVP & Chief Financial Officer
Rita Skjærvik_highres.jpg
Rita Skjærvik
EVP & Chief People,
Sustainability and External
Relations Office
cathal_kennedy-3000x2000-0N5A8536.jpg
Cathal Kennedy
Acting EVP & Group Chief
Technology Officer
Born in 1965, Norwegian citizen and resident in Norway.
Experience
Fasmer is President and CEO of Telenor Group since
December 2024, following her role as CEO of
SpareBank1 Sør-Norge and Chair of the SpareBank1
Alliance. She has extensive experience in digital
innovation and business transformation, along with a
broad executive background in the financial industry.
Previously, Fasmer held executive roles including Group
EVP at Fremtind Forsikring and DNB, where she led
Corporate Banking. Her career spans over 30 years
across banking, capital markets, private equity, and
FMCG. She has overseen companies subject to CSRD
reporting and participated in related training.
Her board experience includes Chair of the Oslo Stock
Exchange, member of the Supervisory Board of the
Central Bank of Norway, and board roles at Norwegian
Air Shuttle, Vipps, Vocalink Ltd, and Finance Norway.
Since 2025, Fasmer has served on the GSMA and NHO
Boards. She was also a member of the UN High-Level
Panel on Financial Accountability, Transparency and
Integrity for the 2030 Agenda (FACTI Panel).
Education
Fasmer holds a degree in economics and business
administration (siviløkonom) from the Norwegian School
of Economics (NHH).
Born in 1968, Norwegian citizen and resident in Norway.
Experience
Prior to rejoining Telenor, Wist served as EVP & CFO in
Wallenius Wilhelmsen ASA for over four years. Wist also
assumed the role of Acting CEO of Wallenius
Wilhelmsen from early March 2021 until the end of May
2022.  During his tenure at Wallenius Wilhelmsen, Wist
was  actively engaged  in sustainability reporting and
related initiatives.
Before his his time at Wallenius Wilhelmsen, Wist served
as EVP & CFO at Scandinavian Airlines System (SAS). In
addition to his executive role, Wist was SAS’ senior
representative and spokesperson in Norway.
Wist’s earlier career includes 13 years with Telenor
Group, where he held senior positions in finance and 
served on multiple boards. His last role in Telenor was
Group Treasurer, a position he held for five years.
Earlier, Wist spent 11 years in investment banking in New
York and London, having worked for Salomon Brothers,
Merrill Lynch, and Greenhill & Co.
Education
Wist holds a business degree from the Richard Ivey
School of Business at the University of Western Ontario
in London, Canada. Based on this degree, he received
the professional designation Siviløkonom from the
Norwegian School of Economics (NHH).
Born in 1974, Norwegian citizen and resident in Norway.
Experience
Skjærvik has over 20 years’ experience in decision-
making at senior management and board level across
public and private sectors. She joined Telenor Norway’s
Public Affairs team in 2014, later holding roles in Telenor
Group such as SVP Head of CEO Office and SVP Head of
Group Strategy and External Relations from June 2020.
Skjærvik joined Telenor Group Executive Management
in December 2021. In September 2022, her remit
expanded to EVP People, Sustainability & External
Relations, including oversight of sustainability reporting.
In 2025, she attended a board training course at the
Norwegian Institute of Directors and completed the
Bursa Malaysia Mandatory Accreditation Programme on
ESG.
Prior to her role at Telenor, Skjærvik served as Deputy
Chief of Staff for the Prime Minister of Norway. She 
brings solid experience from a range of political
advisory positions in Norway.
Education
Skjærvik holds a Master’s Degree (Cand. polit.) in
Political Science from the University of Oslo.
Born in 1972, Irish citizen and resident in Norway.
Experience
Kennedy served as Senior Vice President, Cloud and AI,
within the Telenor Group CTO Office, prior to assuming
the position of Acting EVP and Group CTO. Since joining
Telenor in 2014, he has held several significant roles,
including Chief IT Architect, as well as senior leadership
positions overseeing IT across Nordic and European
markets.
Kennedy has led global transformation initiatives,
developing and implementing technology strategies
across Telenor. He has played a pivotal role in advancing
cloud computing and artificial intelligence, as well as
driving automation initiatives such as those aimed at
enhancing energy efficiency. His contributions have
reinforced Telenor’s commitment to innovation and
digital transformation within the telecommunications
sector.
Education
Kennedy holds a Bachelor of Science (BSc) degree in
Computer Applications from Dublin City University.
Sigvart Voss Eriksen
EVP & Head of Telenor Nordics
Dan Ouchterlony 7 v2.jpg
Dan Ouchterlony
EVP & Head of Telenor Amp
Jannicke Hilland_highres.jpg
Jannicke Hilland
EVP & Head of Telenor
Infrastructure
Jon Omund Revhaug.jpg
Jon Omund Revhaug
EVP & Head of Telenor Asia
Born in 1974, Norwegian citizen and resident in Norway.
Experience
Voss Eriksen is an experienced executive with a strong
track record in transformation, leadership, and industrial
innovation. Prior to joining Telenor, he served as CEO of
Omny, an industrial cybersecurity company established
in 2023 and jointly owned by Aker and Telenor.
His career includes leading customer-focused
transformations across Telenor’s European and Asian
operations. He served as CMO in dtac (Thailand), Telenor
Hungary, and Pakistan, in addition to holding the position
of Head of Strategy for Pannon GSM. He has also led HR,
security, and business development functions in Pakistan,
served as Circle CEO at Uninor (India), and previously
worked within Telenor’s Nordic mobile operations.
In 2017, Voss Eriksen became CEO of Tapad (U.S.),
leading its turnaround and sale from Telenor to Experian.
He later served as executive advisor to Experian.
He is currently Chairman of the board for Easee and the
Nordic Telenor subsidiaries. His previous board
experience includes roles with Documaster, Disruptive
Technologies, Dignio, Nofence, and Ardoq.
Education
Voss Eriksen holds a Master of Science, Industrial
Economics and Technology Management from NTNU
Norwegian University of Science and Technology.
Born in 1975, Swedish citizen and resident in Sweden.
Experience
Ouchterlony began his tenure at Telenor in 2022, taking
on the role of Executive Vice President (EVP) and Head of
Telenor Amp. He brings over two decades of leadership
experience in business building, venture investments,
and strategy across the tech and media sectors. Before
joining Telenor, he held the position of EVP of Financial
Services and Ventures at Schibsted ASA.
Ouchterlony joined Schibsted in 2006 as VP of Strategy
and Business Development, later transitioning to its
corporate venture team in 2010.
Earlier in his career, he worked at the consulting firm
McKinsey & Company, providing advisory services to
clients operating in the software, high technology, and
media sectors.
Throughout his career, Ouchterlony has also held board
positions in several growth-stage and venture-backed
companies, including regulated fintech firms, such as
Lendo and Hypoteket.
Education
Dan Ouchterlony holds a master’s degree in Industrial
Engineering and Management from KTH Royal Institute
of Technology, Sweden.
Born in 1967, Norwegian citizen and resident in Norway.
Experience
Hilland joined Telenor as EVP & Head of Telenor
Infrastructure in 2022. She brings over 25 years of
experience from the energy sector, with a recent focus
on the energy transition. Her expertise spans
infrastructure development and operations in renewable
energy, digital communication, and oil & gas. Prior to
Telenor, she was CEO of Eviny, a Norwegian renewable
energy company, where she led the company’s strategic
direction and transformation agenda, including M&A.
From 2008 – 2015, Hilland held senior roles at Equinor,
including Head of Corporate Safety, Security and
Emergency Preparedness, and was part of the Corporate
Executive Committee. She also oversaw the Statoil
Board of Directors Sustainability, Safety, Security and
Ethics Committee. Earlier, she held various management
positions at Norsk Hydro, including Offshore Installation
Manager.
Hilland holds several board member positions, including
Deputy Chair of Yara International and member of the
Yara Board Audit and Sustainability Committee. She is
also on the board of Bonheur.
Education
Hilland holds a PhD in Physics from the University of
Bergen (UiB) and a BSc Honours in Electrical and
Electronic Engineering from the University of Manchester
Institute of Science and Technology (UMIST). She also
has completed a part-time study in Strategic Leadership
at Norwegian Business School (NHH).
Born in 1966, Norwegian citizen and resident in Norway.
Experience
Revhaug is EVP & Head of Telenor Asia since 24 June
2025. Previously, he was acting EVP & Head of Telenor
Nordics, following his role as COO in Telenor Nordics,
with responsibility for technology, IT and Shared
Services. He also served as Chief Transformation Officer
at True/Dtac in Thailand, leading the merger between
CP-owned True and Telenor-owned Dtac. Before that, he
was the CEO of Telenor Myanmar, guiding the company
through both Covid and the period of the military coup.
Revhaug played a key role in establishing Telenor
Group’s global sourcing function, and served as CEO of
Telenor Procurement Company (TPC, Singapore).
Currently, Revhaug serves as Chairman of
Grameenphone and as Vice Chairman of both True
Corporation and CelcomDigi, all listed companies in their
respective markets. Previously, when leading the
Nordics, he chaired the boards of Telenor's Nordic
subsidiaries and was also a board member of TPC. Prior
to this, he chaired Telenor Myanmar and was a board
member of TT Network in Denmark.
Education
Revhaug holds a Master of Management degree from BI
Norwegian Business School and a Cand. Mag. degree in
Economics and Biology from the University of Tromsø,
Norway.
Sigvart Voss Eriksen bilde.png
The President & Chief
Executive Officer (CEO)
The Board is responsible for appointing and 
issuing governance instructions to the President &
CEO. Benedicte Schilbred Fasmer was appointed
as Telenor's President & CEO, effective from 2
December 2024.
The President & CEO is responsible for the day-to-
day management of Telenor ASA, ensuring that
the organisation's management and development 
are conducted in accordance with applicable
laws, Telenor’s Articles of Association and the
resolutions adopted by the Board, the Corporate
Assembly and the General Meeting.  The Board
determines the terms of employment for the
President & CEO’s terms, based on
recommendations from the People and
Compensation Committee.
The instructions to the President & CEO extend to
the management of the Telenor Group,  including
its subsidiaries, ownership interests and 
associated companies in the Group. They also
cover financial and sustainability reporting, the 
granting powers of attorney, the submission of 
matters for Board resolution and reporting duties
to the Board. Reporting procedures are designed
to ensure that the Board receives  timely,
accurate and relevant information sufficient for 
the effective execution of its responsibilities.
Management's work is organised through various
governing bodies and functions,  established to
ensure good governance, compliance and risk 
management.
Group Management
In 2025, the President & CEO was supported by an 
advisory body called Group Management, 
consisting of the Executive Vice Presidents (EVPs)
for Headquarters and the four business areas, in
addition to the President & CEO. While not
members of Group Management, the Chief
Communication Officer and General Counsel were
standing participants in Group Management
meetings. 
The role of Group Management is to develop the
Group’s overall strategy and to monitor strategic
matters affecting Telenor as a whole. Each
member of the Group Management reported 
directly to the President & CEO, in accordance
with their respective EVP Instructions. In addition
to  regular weekly meetings throughout the year,
Group Management convened for seven extended
sessions lasting one to two days.
Composition and diversity of Group
Management1)
During 2025, several changes were made within
Telenor’s Group Management. Following the
appointment of the new President & CEO on 2
December 2024, a new Executive Vice President 
and Chief Financial Officer joined the company on
1 January 2025. In June 2025, the acting Head of
Telenor Nordics transitioned into the role of EVP
and Head of Telenor Asia. Concurrently, a new
EVP and Head of Telenor Nordics was appointed.
The EVP and Chief Technology Officer continues
to serve in an acting capacity.
Experience and competence are key criteria in the
selection of candidates to EVP positions. Telenor
recognises that assembling the right team -
comprising individuals with diverse expertise and
educational backgrounds - is essential to
achieving  the company’s objectives and fostering
sustainable growth.
In 2025, Group Management consisted of
professionals with extensive experience in
telecommunications and a wide range of
educational backgrounds,  including business
administration, finance, information technology,
political science, physics, electrical and industrial
engineering and biology.
By the end of 2025, Group Management
comprised the President & CEO and seven EVPs, 
including three women and five men. The majority
of members originated from the Nordic region
and belonged to a similar age group. Telenor 
remains committed to enhancing diversity in
future recruitment, aiming for broader
representation across various dimensions such as
ethnicity, cultural background, age and gender.
Expertise and skills of Group
Management2)
Experience relevant to Telenor's sector,
products and geographic locations
The Group Management team collectively
possesses extensive experience within the
telecommunications industry, directly aligned
with Telenor's objectives. The team is well
equipped to address the company’s operational
requirements.
Several members have worked closely with
Telenor’s products and services, and many hold
substantial experience across the various
geographic locations in which Telenor operates.
Sustainability-related expertise, including
expertise on business conduct matters
Telenor's Code of Conduct is central to the
company's corporate culture, establishing high
standards of integrity for conducting business. All
employees, including members of Group
Management, are required to complete Telenor's
annual Code of Conduct training, which 
addresses key topics  pertaining to sustainability
and business conduct.
Certain members of Group Management have
participated in  professional development
activities focused on sustainability matters and
sustainability reporting. 
Since 2022, the EVP People, Sustainability and
External Relations Officer has held responsibility
for sustainability within the Telenor Group.
Beyond the expertise of the EVPs, Group
Management benefits from the support of
sustainability specialists  across various
departments within Telenor.
The Sustainability team, which reports to the EVP 
People, Sustainability and External Relations
Officer, comprises subject matter experts with
experience across various sustainability areas.
The team is headed by the SVP Public Affairs &
Sustainability. These experts hold dedicated roles,
covering the overall sustainability agenda,  as well
as specific areas including human rights,
inclusion, health, safety, supply chain
sustainability, climate and environment.
1) ESRS reference: ESRS 2 GOV-1-21.
2) ESRS reference: ESRS 2 GOV-1-23.
From 2024, Group Finance has assumed overall
responsibility for sustainability reporting,
leveraging existing skills, resources and systems 
developed for financial reporting. This transition
has involved upskilling team members and 
fostering close collaboration with both the
sustainability team and the reporting units within
scope.
Group Technology brings expertise across critical
technology domains such as cybersecurity, AI,
cloud computing, next generation networks,
innovation and procurement. This proficiency is
essential in supporting Telenor's initiatives in
multiple double materiality areas, such as
delivering resilient solutions for climate change
mitigation, driving energy savings, pursuing
science-based targets throughout the value
chain, facilitating digital transformation within
societies. and promoting security risk awareness.
In addition, the Group Compliance team
possesses extensive expertise in business
conduct matters, including corporate culture,
corruption and bribery and management of
relationships with suppliers. These areas are
addressed both in Telenor’s Code of Conduct and
through separate policies and related compliance
programmes related to Anti-Corruption and
Business Partner Management.
The Group Internal Audit & Investigation function 
comprises experts to ensure e.g. that Telenor
maintains an effective whistle-blowing
mechanism. The Group Employer Role function
has labour law expertise, which is pertinent in the 
context of business conduct matter. Furthermore,
Group Legal  provides expertise in areas such as
business conduct.
Telenor is confident that these functions have the
requisite experience and expertise to effectively
oversee sustainability matters and address the
impacts, risks and opportunities identified by the
company. Group Management regularly assesses
whether particular sustainability issues require
attention and determines which experts should be
engaged, including consideration of external
specialists when appropriate.
Other governance functions
The Chief Compliance Officer and the
Compliance function
Group Compliance operates as a second line
function, led by the Chief Compliance Officer
(CCO). The CCO  is responsible for overseeing
Group Compliance and ensuring the Compliance
function fulfils its designated roles and
responsibilities. The CCO reports to the EVP &
Chief People, Sustainability and External Relations
Officer, while also maintaining a direct reporting
line to the President & CEO. 
The Group Compliance function advises and
supports the President & CEO with the following
objectives:
• Uphold and continually advance Telenor Group’s
high standards of governance and compliance
• Ensure that Telenor’s governance framework
addresses group-wide compliance risks and
requirements
• Monitor that compliance risks are effectively 
managed throughout Telenor Group
Additionally, the President & CEO has appointed
the CCO to coordinate and support the
development, distribution, implementation and
monitoring of governing documents.
The Compliance function also advises
management during the resolution process
following the conclusion of compliance incident
investigations. Group Compliance is responsible
for ensuring that resolutions are fair, objective
and consistent across Telenor, and for ensuring
that relevant learnings from remedial actions are
shared throughout the organisation.
The CCO participates in Board meetings when
relevant, and at least twice a year. Furthermore,
Group Compliance reports to the Risk and Audit
Committee at a minimum twice a year, and as 
required. Telenor also has a Compliance
Committee established to support and advise the
President & CEO in upholding high standards of
governance and compliance. The committee is
composed by President & CEO, Group CFO, EVP
PSER, Group General Counsel, CCO and Head of
GIAI, and convenes quarterly, or as needed.
Governance and compliance within Telenor’s
operations in Asia is delegated and managed by a
separate, local second line compliance function at
the Telenor Asia office in Singapore. To ensure
Telenor ASA receives  adequate information,
including monitoring of policy implementation in
the Telenor Asia business area, Group
Compliance maintains regularly direct interaction
with Asia Compliance.
Group Internal Audit and Investigation
(GIAI)
Group Internal Audit and Investigation (GIAI) 
operates as an independent internal audit and
investigation unit. The Head of GIAI reports to the
Board through the Risk and Audit Committee. GIAI
is a global function, authorised to conduct
engagements in Telenor ASA as well as any
subsidiary in which Telenor ASA, directly or
indirectly, holds more than 50 percent of the
voting shares or otherwise exercises control on
its own behalf or through its representatives.
Group Investment Committee (GIC)
The Group Investment Committee (GIC) is
responsible for providing recommendations to
the President & CEO, as well as other approval
bodies, regarding investments and other financial
commitments that exceed a specified threshold
or are considered to be of special interest or 
significance. The GIC is chaired by the Group CFO
and comprises members with relevant expertise
in the field.
The GIC ensures alignment on  decision-making
processes and strategic direction for proposals,
while safeguarding the quality and completeness
of  business cases and risks assessments.
Furthermore, the committee performs post-
investment evaluations and promotes knowledge
sharing.
Disclosure Committee for financial
reporting
The Disclosure Committee plays a vital role in
supporting the company’s efforts to comply with
external financial reporting requirements. The 
Committee convenes to review the Telenor
Group's quarterly and annual reports, ensuring
that external reporting requirements are fulfilled.
Chaired by the Group CFO, its membership
includes relevant key individuals from the Group
Finance management team, as well as the Head of
Group Legal and the Head of Group
Communications.
See page 61  for details regarding the Disclosure
Committee for sustainability reporting.
Group Treasury
To ensure effective oversight, mitigation and
control of the Group's treasury activities, the
company has established Group Treasury as a
central corporate function. The roles and
responsibilities of Group Treasury are defined in
accordance with its mandate, as specified in the
treasury section of the Group Policy Finance.
Group Treasury operates within Group Finance
and reports directly to the Group CFO.
The objective of the treasury policy requirements
is to mitigate treasury risks within the Telenor
Group and to facilitate efficient management of
treasury activities. This policy also establishes a
comprehensive framework for managing treasury
risks including liquidity risk, financial counterparty
credit risk, currency risk and interest rate risk.
Page 58 _ TE_Telenor_2025_MG_5043_PRINT (002).jpg
Additionally, the treasury section of the Group
Policy Finance outlines the key principles relating
to capital structure, funding, cash management,
bank relationship management, treasury risk
management, issuance of guarantees and
treasury reporting requirements.
Business Area Meetings and Financial
Reviews
Business Area Meetings are typically conducted
with the business areas (Telenor Nordics, Telenor
Asia, Telenor Infrastructure and Telenor Amp)
between nine and 12 times a year, and are chaired
by the President & CEO. The primary purpose of
the Business Area Meetings is to regularly address
critical strategic, operational and financial or non-
financial matters, including topics such as people,
compliance, regulatory, and the actions necessary
to achieve defined milestones or ambitions.
Financial Review meetings are convened with the
business areas and key Telenor Companies on a
quarterly basis, chaired by the Group CFO. These
meetings focus on reviewing each Telenor
Company's financial performance, internal
control, the development of risks, regulatory
matters, and the forecasted financial
performance for the upcoming quarters.
Sustainability matters v2.jpg
Sustainability
matters
Sustainability matters are regularly addressed in the
agendas of Telenor's governing bodies and Group
Management. This ensures integration of sustainability
into both strategic and operational decision-making, while 
providing adequate oversight of how material impacts,
risks and opportunities are managed.
Roles and responsibilities1)
Board and Risk and Audit Committee
The responsibilities of the Board and the Risk and
Audit Committee (RAC) regarding sustainability
matters are defined by the the Board's instruction
and the RAC charter, respectively.
The Board has established clear objectives and
strategic ambitions for Telenor’s sustainability 
initiatives. RAC acts as a preparatory committee,
supporting the Board in matters related to
financial and sustainability reporting, including 
the oversight of relevant internal controls. The
Board receives regular updates on sustainability
matters and closely monitors the company's
performance. Additionally, the Board is 
responsible for approving significant 
sustainability targets and ambitions, such as the
transition plan to reduce greenhouse gas (GHG)
emissions.
Furthermore, the Board is responsible for
ensuring that the management prepares the
annual report in compliance with applicable
legislation. RAC is tasked with preparing the
Board's review of Telenor's sustainability
reporting and providing recommendations to
ensure its accuracy and integrity.
Executive Management
Telenor's Group Management plays a pivotal role
in ensuring that the company's commitment to
high standards of business conduct is embedded
within the company culture and  consistently 
upheld at every level of the organisation.
This is achieved by establishing a clear and
decisive tone from the top across all business.
The members of Group Management routinely
engage in discussions regarding Telenor’s
Responsible Business agenda, covering areas
such as compliance, anti-corruption, privacy and
data protection. They oversee the governance,
target setting and performance of matters related
to sustainability.
The EVP People, Sustainability and External
Relations (PSER) Officer is responsible for
gathering, consolidating and ensuring the quality
of content for both internal and external reporting
on sustainability. This encompasses areas of
health & safety, supply chain sustainability,
business partner management, authority requests
and climate & environment.
The EVP PSER provides support on
Environmental, Social and Governance (ESG)
parameters reporting to the EVP & Group Chief
Financial Officer (Group CFO) who holds overall
responsibility for ESG reporting. Furthermore, the
PSER Officer prepares reports for the Board of
Directors  concerning the Corporate Governance
Statement, in accordance with the defined
instructions for this role.
The Group CFO holds ultimate responsibility for
the preparation and quality assurance of the
Annual Report, including the Sustainability
Statements, in accordance with the Group CFO's
EVP Instructions and the Sustainability Policy. The
EVP PSER and the Group CFO report directly to
the President & CEO and to the Board.
How sustainability matters
have been addressed2)
The Board, RAC and Group Management are 
regularly updated on sustainability reporting and
material sustainability issues, including matters
related to business conduct as outlined in the
Sustainability Statements. Throughout 2025,
Telenor's sustainability matters were addressed
both as scheduled agenda items, in accordance
with the annual planning cycles and on ad hoc
basis when required. All topics presented to the
Board and its committees were initially prepared
and reviewed by Group Management in
collaboration with other relevant stakeholders.
Oversight over the strategy
The Board ensures that Telenor’s strategy 
integrates sustainability ambitions and targets,
with regular reporting on progress for each
Business Area and for Telenor as a whole. These
topics are specifically addressed in Business Area
Meetings, as well as in Group Management and
Board meetings.
Target setting and mechanisms for
monitoring progress3)
Sustainability targets are typically approved by
the Board. Key Operational Performance
Indicators, Short-Term Incentives and
commitments related to Telenor's Capital Market
Day 2025 have received board approval. Other
targets of more operational nature are
established by Management and are reported to
the Board  through in-depth topical reviews and
updates provided by the CEOs.                       
Further details  regarding targets and their
approval processes are outlined in topic-specific
disclosures within the Sustainability Statements.
Quarterly performance reports, which include six
ESG Key Operational Performance Indicators, are 
submitted to the Board on a quarterly basis, 
enabling the Board to track progress against the
established targets. Group Management monitors
progress regularly and, at a minimum, conduct
reviews on a quarterly basis prior to reporting
performance to the Board.
Risk management and internal control
over sustainability reporting (ICSR)4)
Effective risk management is fundamental to all
deliberations concerning sustainability strategy
and major transactions, ensuring that Telenor
operates within its defined risk appetite. Telenor
conducts regular assessments of risks and
controls over its sustainability reporting. The RAC
plays a key role in overseeing that the risks and
controls over sustainability processes are robust
and implemented, and provides reports to the
Board on its findings.
Telenor is subject to risks arising from incomplete
or inconsistent reporting on the material
sustainability topics, including risks associated
with greenwashing.  Additional risk pertain to the
accuracy of the data collected from various
sources and the potential for manual errors
occurring in the reporting process from
aggregating data into the consolidation system.
The risks are prioritised based on their potential
quantitative impact on the sustainability
statements, as well as qualitative considerations,
such as reputational risk and previous internal
control observations.
1)  ESRS reference: ESRS 2 GOV-1-22
2)  ESRS reference: ESRS 2 GOV-2-26
3)  ESRS reference: ESRS 2 GOV-2-AR-6
4)  ESRS reference: ESRS 2 GOV-5-36 (a) through (e)
Telenor has adopted a risk based approach to
controls, including review procedures for both
quantitative and qualitative data in the
sustainability statements, executed at different
levels within the organisation. Telenor has also
implemented general information technology
controls over critical systems, including access
review and automated controls.
When internal control observations are identified,
they are communicated to the relevant
stakeholders within the organisation, and
appropriate remediation activities are
implemented. Management reports the results of
ICSR programme evaluations to the RAC. In 2025,
Management reported twice to the RAC.
The Disclosure Committee for
sustainability reporting
Management implemented the Disclosure
Committee for Sustainability Reporting in 2025 to
support the company's  efforts in fulfilling the
CSRD requirements. The Committee convened for
the first time in February 2025 and will continue to
meet annually. Chaired by the Group CFO, the
Committee comprises key representatives from
the People, Sustainability and External Relations
and Group Finance management teams.
How impacts, risks and opportunities
have been addressed1)
To ensure that both the Board and RAC are kept
fully informed on sustainability matters, relevant
topics are incorporated into annual plans, which
include both fixed and potential agenda items
based on e.g. regulatory requirements. The annual
plans are developed in cooperation with the Chair
of the Board, the Chair of RAC and relevant
stakeholders, and are subsequently presented to
the Board and RAC. Meeting agendas are
organised in accordance with the annual plans,
along with any ad hoc items that may arise during
the year.
In 2025, Telenor's material impacts, risks and
opportunities were addressed by the Group
Management, the RAC and/or the Board through
regular updates on Telenor's CSRD
implementation, the Double Materiality
Assessment (DMA)  and the sustainability
statements. Sustainability considerations were
also integrated into enterprise risk reporting,
strategy execution reviews and discussions
related to short-term incentive plans. For an
overview of specific material topics addressed in
2025, please refer to the list on the right.
Information about interests and views of
affected stakeholders2)
The views of affected stakeholders were 
incorporated into Telenor's Double Materiality
Assessment as well as other processes such as
the Human Rights Due Diligence process. Both the
RAC and the Board were kept informed of the
outcome of these processes, and the Board
subsequently approved the Double Materiality
Assessment.
Oversight over decisions on transactions
Major transactions decisions are made following
thorough considerations and due diligence
processes, during  which relevant impacts, risks
and opportunities are assessed. Discussions
regarding transactions within Group Management
and the Board are often connected to strategy
execution deliberations.
Sustainability topics discussed by the Board
Material ESRS
topics
Material ESRS sub-topics
Agenda items with material sustainability topics
(information, discussion and decision items)
ESRS E1 - Climate
change
Climate change adaptation
Performance on non-financial targets, Risk
reporting, Presentation of Climate Transition Plan
Decision on STIs including Climate Scope 3       
Deep dive into geopolitical risks including supply
chain sustainability
Climate change mitigation
Energy
ESRS E4 -
Biodiversity &
ecosystems
Direct impact drivers of biodiversity loss
Update on progress within Nature & Biodiversity
Impacts on the site of species
ESRS E5 -
Resource Use &
circular economy
Resources inflows, including resource use
Performance on non-financial targets
Presentation of Climate Transition Plan
Resources outflows related to products and
services, waste
ESRS S1  - Own
workforce
Working conditions
Update on H&S incidents and Health & Safety
Advancement Program, Performance on non-
financial targets, Risk reporting, Presentation of
Human Rights Due Diligence
Equal treatment and opportunities for all
ESRS S2 - Workers
in the value chain
Working conditions
Update on H&S incidents and Health & Safety
Advancement Program, Performance on non-
financial targets, Risk reporting, Presentation of
Human Rights Due Diligence, Deep dive into
geopolitical risks, including supply chain
sustainability
Other work-related rights
ESRS S4 - Consu-
mers & end users
Information related impacts for consumers
and/or end-users
Presentation of Human Rights Due Diligence
ESRS G1 - Business
Conduct
Corporate Culture
Risk reporting: Compliance update, Group Internal
Audit and Investigations, Update on reported
concerns, investigations and resolutions, Code of
Conduct e-learning, Cybersecurity Update
Corruption & Bribery
Management of relationship with suppliers
Cybersecurity
Entity-specific
All areas
Presentation of Double Materiality Assessment
1)  ESRS reference: ESRS 2 GOV-2-26 (a) through (c)
2)  ESRS reference: ESRS 2 SBM-2-45 (d)
executive compensation.jpg
Executive
compensation
The Corporate Assembly determines the compensation to
the Board of Directors, based on recommendation from
the Nomination Committee. Compensation to the Board of
Directors is not linked to the company’s performance.
Telenor’s compensation to the Group Management
comprises base salary, short-term incentive, long-term
incentive, pension plan, and benefits, as outlined in
Telenor’s Compensation Policy. It is the Board's view that
the compensation is in line with the Norwegian state
guidelines for executive compensation.
Compensation to Corporate
Assembly and the Board
All aspects of compensation to the Corporate
Assembly and the Board of Directors are detailed
in Telenor Group’s Executive Compensation
Report for 2025 (Compensation Report), which is
published as a separate document, available on
Compensation to the Group
Management
The compensation policy
The Compensation Policy is defined to enable
Telenor to attract, engage and retain executives
to deliver on the business strategy and contribute
to the long-term interests and sustainability of the
Telenor Group. The Board of Directors’ policy for
compensation of the Group Management
(Compensation Policy) was approved by the
Annual General Meeting (AGM) on 21 May 2025.
For minutes of the 2025 AGM, please refer to
It is the Board’s assessment that the
implementation is in line with the Compensation
Policy and the Norwegian state guidelines for
executive compensation. The Compensation
Policy will be subject to approval by the Annual
General Meeting when there is a material change
and at least every fourth year, in accordance with
the Norwegian Public Limited Liability Companies
Act, section 6-16a and supplementing regulations.
Comprehensive details concerning compensation
to the President & CEO and the Group
Management are provided  in the Compensation
Report.
Incentive schemes and compensation
linked to sustainability matters1)
The principles governing Group Management's
compensation are outlined in the Telenor Group
Executive Compensation Policy, as approved by
the Annual General Meeting. The short-term
incentive plan (STI) forms part of their
compensation and is defined within the policy.
The primary objective of the STI is to provide
direction and motivation to achieve high
performance, aligned with strategic ambitions
and Telenor behaviours. This cash-based plan
allows for a maximum annual earning of 25% of
annual base salary for Group Management, in
accordance with state guidelines. Performance is
evaluated based on the achievement of set annual
performance measures, utilising a balanced
scorecard focusing on group-wide priorities,
including financial results and sustainable
business performance. For Group Management,
the scorecard - including weighting of KPIs and
targets - is approved by the Board on an annual
basis.
In 2025, the Telenor Group STI scorecard
comprised five financial and operational KPIs, 
two of which were related to sustainability. These
two KPIs carried a combined weighting of 30% of
the scorecard.
The two KPIs were as follows:
• A climate-related KPI tied to progress towards
Telenor's scope 3 target of ensuring that 66% of
suppliers by spend have established science-
based targets for their own operations by 2025.
The target for 2025 was set at 69%, excluding
Telenor Pakistan.
• The Engagement and Enablement Index (EEI) is a
KPI designed to measure employee satisfaction,
encompassing factors that drive workforce
effectiveness and business performance across
all teams and markets. This index serves as a
foundation for systematic organisational
development and improvement efforts. The goal
is to improve the EEI index.
The proportion of variable compensation for
Group Management that is dependent on
sustainability-related targets or impacts,  is
presented below.
Sustainability-related targets and/
or impacts
2025
Percentage of variable compensation
dependent on sustainability-related
targets and/or impacts
14%
Compensation to the Board of Directors is not
linked to company performance. Board members
receive a fixed annual compensation, along with
additional compensation for their participation in
Board committees. The full disclosures regarding
executive compensation are available in the
Telenor Group Executive Compensation Report
2025 on Telenor.com.
1)  ESRS reference: ESRS 2 GOV-3-29
shareholder information.jpg
Shareholder
information
d
Ownership
Trading and performance of the
Telenor shares
Shareholder remuneration
Share capital and equity
Shareholder principles
shareholders and dividends.jpg
Shareholders and
dividends
Telenor is listed on Oslo Stock Exchange and has around 55
thousand investors. The Norwegian state owns the majority
(54%) of the shares and the remaining 46% is available for
public trading. Telenor has a dividend policy of nominal
annual increase in dividend per share. For 2025, the Board
has proposed a dividend of NOK 9.70 per share, compared
to NOK 9.60 in 2024.
Ownership
The Board is responsible for evaluating the
expectations that the shareholders and others
have towards the company, and for
Investor by type
Local versus foreign shareholders, by type
accomplishing the commercial targets which the
1
24189255811230
Board deems appropriate.
The Norwegian state is the largest shareholder in
Telenor, with a holding of 54 per cent of the
Telenor shares as of 31 December 2025. The
Ministry of Trade, Industry and Fisheries manage
the ownership interest. The Norwegian state
emphasises that partly state-owned companies
should comply with principles for good corporate
governance. The State's goal as owner is to
ensure the highest possible return over time in a
sustainable manner. Its active exercising of the
ownership policy is governed by the Norwegian
legislation for companies and by accepted
principles for exercising good ownership. The
rationale for the ownership in Telenor is to
maintain a leading telecommunications company
with head office functions in Norway, and to have
control of communications infrastructure that is
critical to society1).
The geographies where most shareholders are
based are Norway (68%), United states (10%),
United Kingdom (3%), Germany (4%) and Canada
(2%).
In 2025, approximately 39% of employees signed
up for shares through the Telenor Employee
Share Programme.
1) More information about administration of the
Norwegian state’s ownership interests and the
Government’s Ownership Policies can be found on
the Government’s webpages.
Capital markets day (CMD)
On 11 November, 2025, Telenor hosted a Capital
Markets Day.
Key strategic priorities for the 2025-2030 period:
• Growth through customer excellence and
service innovation
• Accelerating technology-led transformation
• Tapering opex and capex to sales
• Driving shareholder value creation with a focus
on RoCE and prudent, consistent capital
allocation
Telenor also presented financial ambitions for
2028 and 2030. A detailed description of these
financial ambitions is provided on page 20. The
CMD presentation and supporting materials are
available on Telenor's website and investor portal.
Shareholder remuneration
The Board has an objective to provide its
shareholders with a return on their investments at
least equal to alternative investments with similar
risk profiles. Such a return should come in the
form of cash dividends and/or share buyback if
applicable, and increased share value.
Dividend policy
Telenor's dividend policy is to aim for year-on-
year growth in ordinary dividends per share. This
dividend policy forms the basis for the proposals
on dividend payments presented by the Board of
Directors to the Annual General Meeting. Ahead of
the 2025 Capital Markets Day, the Board
confirmed the commitment to Telenor's this
policy, in recognition of the benefits of a long-
term and predictable approach to shareholder
remuneration.
Telenor pays dividends on a semi-annual basis. In
addition, acquisition of treasury shares and/or
extraordinary dividends will be evaluated on a
case-by-case basis. The Public Limited
Companies Act provides for dividend payments to
be resolved by the Board pursuant to
authorisation from the General Meeting. Such
authorisation may only be provided until the next
ordinary AGM and dividends may only be resolved
based on the company’s latest approved annual
accounts.
Proposed dividend for 2025
The Annual General Meeting (AGM), following the
proposal from the Board, adopts a resolution on
the distribution of the dividend. The AGM on 21
May 2025 approved an ordinary dividend of in
total NOK 9.60 per share, representing an
increase of one per cent per share over the
previous year.
The Board will propose a total dividend of NOK 9.7
per share for the financial year 2025 to the AGM
on 19 May 2026. The proposed dividend would be
split into two tranches of NOK 5.00 and NOK 4.70
per share to be paid in June and October 2026,
respectively. The two tranches will have separate
ex. dividend and record dates. The proposed
dividend per share is one per cent higher than the
dividend per share paid out in 2025.
1
telenor shares.jpg
Telenor shares
Telenor’s shares are listed on the Oslo Stock Exchange.
Transparency and equal treatment of shareholders along with
accurate and transparent investor communication are
important principles for us. While having one class of shares
and one stock-exchange listing, it is also possible to trade
American Depositary Receipts in the US on OTC QX.
Trading and performance of
the Telenor shares
Stock Exchange listing and overseas
trading alternatives
On 4 December 2000, Telenor was listed on the
Oslo Stock Exchange (Oslo Børs) and the Nasdaq
in New York. In what was then the largest ever IPO
in Norway, Telenor offered more than 372 million
shares for sale, with an opening price of NOK 42.
Following the IPO, the ownership of the
Norwegian government in Telenor was 79%.
Telenor gained 55,000 new shareholders, of
which 53,000 were private, and the majority
Norwegian. Today, Telenor is still listed on the
Oslo Stock Exchange (delisted from the Nasdaq in
2007) and the shares are freely traded.
In addition to this, overseas investors have the
opportunity to trade the shares within in the form
of American Depositary Receipts (ADRs) on OTC
Markets, a regulated US market place. Telenor
ADRs are tradable in USD on OTC QX. This ensures
improved visibility for Telenor in the overseas
market and the best possible standards,
accessibility and liquidity for US-based investors
that prefer to trade Telenor stock as USD-quoted
securities during US trading hours.
Share-price performance in 2025
The graph on this page shows Telenor’s total
shareholder return relative to European telecom
stocks during 2025. The total shareholder return
for Telenor was 23% compared to the sector
index return of 17%.
Total shareholder return during 2025
image.png
Total shareholder return, Telenor compared to European Telecom Sector Index, per 31 December 2025
1 Year
3 year
5 Year
10 Year
20 Year
Telenor
23%
97%
43%
88%
491%
Standard & Poor's Telecom Services Gross Return Index (SXKGR)
17%
55%
54%
16%
n/a
Share capital and equity
Development of share capital in 2025
The share capital of Telenor is stated in the
Articles of Association, article 4. The company’s
share capital at year-end 2025 is NOK
8,210,099,934 divided into 1,368,349,989 shares,
each with a par value of NOK 6.00.
During the first quarter of 2025, 1,019,355 own
shares were acquired according to the
authorisation from the AGM, to meet obligations
in accordance with the company’s Long-Term
Incentive (LTI) plan for executive management
and in connection with Telenor’s general share
plan (ESP) for employees. In the first quarter of
2024, a total of 614,207 shares were distributed to
employees according to this authorisation.
At the AGM on 21 May 2025, the Board was given
authorisation according to section 9-4 of the
Public Limited Liability Companies Act to acquire
up to 10,000,000 of its own shares with a nominal
value of a total of NOK 60,000,000, which
corresponds to approximately 0.7% of the
company’s share capital. The authorisation was
given to cover the fulfilment of the company’s
obligations to employees who participate in
Telenor's share plans: the company's general
share purchase plan for employees (ESP), the
long-term share incentive plan for executive
management (LTI), and the executive
compensation element: salary substitute as
restricted shares for certain executives.
As per 31 December 2025, a total of 459,805
shares had been distributed to employees
according to this authorisation (since AGM in May
2025).
Increase in share capital
Telenor practices the principle that any decision
to waive the pre-emption rights of existing
shareholders to subscribe for shares in the event
of an increase in share capital should be justified.
Where the Board resolves to carry out an increase
in share capital and waive the pre-emption rights
of existing shareholders based on a mandate
granted to the Board, the justification should be
publicly disclosed in a stock exchange
announcement issued in connection with the
increase in share capital.
Equity
Telenor regards its consolidated equity to be at an
appropriate level considering the company’s
objectives, strategy, and risk profile.
Telenor’s objective is to create value for its
owners and stakeholders and involves a
continuous focus on ensuring that the company’s
equity is adapted to the company’s objectives,
strategy, and risk profile.
Purchase of treasury shares
At the AGM on 21 May 2025, the Board was given
authorisation according to the Public Limited
Liability Companies Act section 9-4, to
repurchase the company's own shares. The
authorisation encompasses up to 41,000,000
shares with a combined par value of NOK
246,000,000. The highest consideration that may
be paid for a share is NOK 250 and the lowest
consideration is NOK 50. The Board of Directors
may resolve how and when shares are
repurchased, subject to ordinary principles for
equal treatment of shareholders. Own shares that
are acquired shall be cancelled pursuant to the
Public Limited Liability Companies Act section
12-1. The authorisation is valid from the time of
registration of the authorisation in the Company
Registry until the next Annual General Meeting but
not beyond 30 June 2026.
Shareholder principles
Transparency and equal treatment
The Board endorses the principles of
transparency and equal treatment of all
shareholders. Telenor has one class of shares, and
each share equals one vote at the General
Meeting. The shares have no trading restrictions
in the form of Board consent or ownership
limitations. The Articles of Association of Telenor
ASA contain no restrictions on negotiability or
voting rights and all shares have equal rights.
Information and communication
Timely and accurate information from Telenor
shall help shareholders and other investors make
informed decisions relating to the purchase and
sale of the company’s shares, based on equal
access to information.
The Board provides guidelines on the company’s
reporting of financial and other information based
on openness and transparency, and in
accordance with requirements relating to equal
treatment of all participants in the securities
market. Each year, Telenor announces the dates
of important events, such as the AGM, the
publication of interim reports, public
presentations, and the payment date of any
dividends.
Information sent to the company’s shareholders is
made available on the Telenor website at the
same time as it is sent to the shareholders. The
Investor Relations function at Telenor ensures
that contact with the company’s shareholders is
maintained outside the General Meeting; see
Telenor’s corporate website.
Takeover
Any reduction of the Norwegian State’s stake in
Telenor requires a special resolution from the
Norwegian Parliament. For such reason, the Board
has not adopted any guiding principles as
recommended by the NCGB Code of Practice
since the process in Parliament will safeguard the
intentions set down in the NCGB principles. In the
event of a takeover bid, the Board will comply with
the NCGB principles.
Sustainability 2.jpg
??
Sustainability
Basis for preparation                            48
Climate change                                              50
(e)Waste and circularity                            56
Biodiversity                                              57
EU taxonomy for sustainable activities    58
(Human rights)                             65
Integrity Hotline                                              69
Diversity, equity and inclusion75
Privacy and data protection88
Ethical business and anti-corruption92
Responsible tax practices94
SUSTAINABILITY STATEMENTS:
TRANSPARENCY ACT:
General information
Environment
Social
Governance
Human rights
Value creation, strategy and
governance
Climate change (ESRS E1)
Own workforce (ESRS S1)
Business conduct 
(ESRS G1)
Policies and processes
Biodiversity and ecosystems
(ESRS E4)
Workers in the value chain 
(ESRS S2)
Stakeholder engagement and
transparency
Value chain
Cyber security
(entity-specific)
General basis for preparation
Resource use and circular
economy (ESRS E5)
Consumers and end-users
(ESRS S4)
Way forward
Interests and views of stakeholders
Double materiality assessment
EU Taxonomy for sustainable
activities
Digital skills, inclusion and
online safety
(entity-specific)
Appendices to
Sustainability statements
Material impacts, risks and
opportunities
Telenors strategy.jpg
General
information
Telenor’s sustainability ambitions build on the
company’s purpose of "With you for a safer 
and smarter tomorrow", with digital inclusion
as a key driver of reduced inequalities and
contribute to social participation. As societies
become increasingly dependent on connectivity,
maintaining resilient networks against cyber and
physical threats is essential. By reducing
emissions, strengthening human rights across
the value chain, and fostering a diverse, inclusive
workforce, Telenor strives to make a meaningful
positive impact on both society and the
environment.
Value creation, strategy and
governance
The year 2025 marked a period of significant
transformation for societies and industries
worldwide. Geopolitical shifts, technological
decoupling, and accelerating climate change
continued to reshape the global landscape. As
connectivity becomes ever more intertwined with
societal resilience, economic opportunity, and
environmental progress, telecom operators play
an increasingly pivotal role. For Telenor, this
interdependence reinforces its purpose: "With
you, for a safer and smarter tomorrow".
Strategy and business model
Connectivity, digitalisation and security are at the
core of the Company's strategy, and Telenor's 
more than 10,000 employees are essential to
achieving its ambitions. Responsible business is
embedded in everything Telenor does.
Telenor welcomes the increased focus on
sustainability driven by the CSRD and ESRS
reporting which has resulted in a more structured
approach, including more focus on targets and
actions for the various material topics.
The sustainability focus has in the past, and now
increasingly so, resulted in changes to the
strategy and business model of Telenor. Several
of the material impacts covering environmental,
social and governance topics are part of the
current strategy.
Most of the material topics, such as climate &
environment, human rights, health and safety,
supply chain sustainability, digital skills,
governance, and development of employees have
been part of Telenor's responsible business
approach for several years.
Within circularity, the ambition of take-back rate
for mobile devices may potentially result in some
adjustments of products offered.
During 2025 Telenor launched its refreshed
strategy which will be valid for the period 2026
through 2030. The key sustainability ambitions fall
under three main categories, with the following
targets:
Operating green and secure network
infrastructure
• 69% reduction in Telenor's scope 1 & 2 GHG
emissions by end of 2030
• Ensure consistently improved security maturity
across all Telenor companies
Driving digital inclusion and wellbeing
• 800,000 people in the Nordics trained in digital
wellbeing by end 2028
• 5 million people in Asia to receive useful digital
training by end 2028
Doing business in a responsible and inclusive
way
• 40% women in Telenor's top leadership by end
of 2028
• 85% timely resolution of sustainability non-
conformities in the supply chain by end of 2028
For the 2025 report, Telenor reports on what has
been implemented in relation to the existing
strategy.
In 2024, each business area identified their
prioritized impacts, risks and value-creating
opportunities. The aim has been to further
integrate and define the actions and ambitions of
the material areas into the 2025 business
strategy. Overall, the strategy and business model
is considered resilient when it comes to capacity
to achieving sustainability targets and address the
material topics of Telenor. The impact on strategy
and business model is further described within
each material topic.
See page 16 for more information about the
strategy, page 20 for ambitions and page 116 for
more information about the characteristics of
Telenor's employees.
Governance
The processes designed to ensure that targets
are met within sustainability are also key for
Telenor to achieve its overall targets and
ambitions. As such, sustainability is an integral
part of Telenor's governance framework,
providing accountability and enabling the
company to plan, implement and monitor
progress on sustainability activities. 
Telenor value chain
Telenor’s influence extends well beyond its direct
emissions and operations. Because of the scale of
Telenor's procurement, each link in the value
chain can influence change across the value
chain. 
In the upstream value chain, the negative impacts
relate to raw material extraction from equipment
manufacturing, and risk of health and safety
incidents during network construction and
operation, in addition to scope 3 emissions in the
supply chain. There are also risk of human rights
and labour violations in parts of the global supply
chain. Telenor can shift supplier behaviour by
requiring science-based targets, ethical labour
practices, and environmental controls. Its
contractual frameworks enforce human rights
expectations deeper into the chain.
In own operations, increased data usage by
consumers drive energy usage in the network
infrastructure, while renewing the network
equipment creates e‑waste. Telenor can positively
impact network innovation through use of AI and
5G to increase energy efficiency among others.
Workforce diversity and skills investments build
equitable labour markets.
In the downstream value chain, Telenor can
impact device recycling and reuse to reduce
global raw material extraction. Digital inclusion
programs support societal resilience.
Telenor's value chain is presented on the next
page, showing where each of the material topics
in this report impacts the value chain.
 
General basis for preparation
Purpose and scope
The sustainability statements will present how
Telenor has identified its material sustainability
topics together with impacts, risks and
opportunities for each topic. The targets set by
management and how Telenor is  working to
achieve these targets are presented within each
material topic. The Sustainability statements
provide a detailed account of Telenor's
environmental, social, and governance
performance for the reporting year 2025 and
comparative 2024 or prior periods where relevant.
The report covers Telenor's own operations along
with its upstream and downstream value chains,
highlighting the company's dedication to
comprehensive and transparent reporting.
Reporting frameworks and standards
These Sustainability Statements are prepared
based on the requirements of the Corporate
Sustainability Reporting Directive (CSRD) and the
European Sustainability Reporting Standards
(ESRS) according to the reporting requirements
mandated by the Norwegian Accounting Act
chapter 2-3.
The CSRD and ESRS became effective in Europe
from 1 January 2024. All reported data points in
the environmental, social, and governance
sections have been identified as material through
the company's  double materiality assessment.
Descriptions of reporting methodologies are
generally included in the various material topics.
Consolidation principles and boundaries
The Sustainability statements have been prepared
following the same principles for consolidation as
the Telenor's financial statements. The
consolidated data includes the parent company
and all subsidiaries under Telenor ASA’s control.
Joint operations are included proportionately,
reflecting Telenor's share of assets and liabilities
in these operations. The major joint operations of
Telenor relate to joint ownership of towers and
other infrastructure.
Associates (such as True Corporation and
CelcomDigi) and joint ventures of Telenor are not
considered actors in the value chain, and Telenor
does not have operational control in these
entities. As such, they are generally not included
in the reporting of the various topics, except
when reporting greenhouse gas (GHG) emissions.
In ESRS E1 Climate change, the joint ventures and
associates are included according to ownership
share as scope 3 GHG emissions (category 15
Investments).
Acquired and disposed entities are included from
the date of acquisition and ending at the date of
divestment, meaning the date when control is
acquired or lost.
Telenor Pakistan - discontinued operation
Telenor Pakistan was part of the Telenor Group
until 31 December 2025 and was deconsolidated
as of that date.
For period-based sustainability metrics, Telenor
Pakistan is included in the consolidated figures for
the full reporting year 2025, reflecting
performance during the period in which the entity
was part of the group. Comparative figures for
2024 also include Telenor Pakistan, as it was part
of the group during that reporting period. 
For point-in-time metrics measured as at 31
December 2025, Telenor Pakistan is excluded, as
control was lost at the reporting date.
Comparative figures for 2024 continue to include
Telenor Pakistan, as the entity was part of the
group at that date. Any resulting year-on-year
changes are explained in the relevant disclosures.
ESRS does not require a separate presentation
for discontinued operations as applied under IFRS
Accounting Standards. Accordingly, Telenor
Pakistan is included line by line in the relevant
sustainability metrics, without separate columns,
for the reporting period up to the date control
was lost.
Targets and achievements data up to and
including 2025 include Telenor Pakistan, reflecting
performance during the period in which the entity
was part of the group. Targets set for periods
from 2026 onwards exclude Telenor Pakistan,
following its deconsolidation as of 31 December
2025.
Refer to note 12 in the financial statements for
more information about disposed entities. 
Any limitations in data availability or reporting
scope are disclosed in the relevant sections of the
report.
Omission due to intellectual property,
know-how or innovation
No information has been withheld due to
intellectual property, know-how or innovation
purposes.
Key sources of estimation uncertainty
The preparation of these sustainability
statements requires management to make
significant estimates that could be materially
different from actual results. Management uses
industry standards, trends, historical data,
consultation with experts or other relevant
sources where exact data is not available. The
estimates are periodically reviewed and updated.
The most significant estimates in the
sustainability statements of Telenor are described
below.
• GHG emissions in scope 3 (ESRS E1 Climate
change):  Indirect sources are being used to
estimate value chain emissions, such as
calculation models based on averages and
assumptions. See more information on page 96.
• Energy consumption (ESRS E1 Climate change):
Diesel and electricity consumption figures are
partially estimated using historical data and
operational benchmarks where actual data was
incomplete. See more information on page 96.
• Resource inflows (ESRS E5 Resource use and
circular economy): Material inflow per type
(towers, 5G radios and mobile phones) is
estimated by multiplying the number of units
added the reporting year with an estimate of the
amount (weight) of materials in a representative
unit See more information on page 103 and
onwards.
• Resource outflows (ESRS E5 Resource use and
circular economy): Telenor recognises the
resources that go into mobile phones, as
estimated under Resource inflow, also to be
relevant for Resource outflows. As Telenor sell
to client the phones purchased from producers,
it is assumed that inflows equals outflows. As
such, the inflows estimate also covers outflows.
See more information on page 104.
• Recyclable content: The share of recycled
content in phones is estimated as a weighted
average of the share of recycled content in the
nine phone models that Telenor sold the most of
in Norway in 2025, weighted by sales volumes.
For models for which there is no information on
the share of recycled content, we assume the
share is zero. See more information on page
Further information on the key estimates,
judgements and assumptions applied are
described under the heading "reporting
methodologies" in each material topic.
Forward-looking statements
This report contains forward-looking statements
that involve inherent risks and uncertainties.
These statements are based on current
expectations and projections about future events,
and may differ materially from actual outcomes
due to various risk factors.
Changes and errors in reporting
methodologies
The sustainability disclosures in this report were 
aligned with the requirements of the CSRD and
ESRS for the first time in 2024. Changes in
reporting methodologies are addressed in each
dedicated section for the relevant material topic.
Mandatory, phase-in and "may"
disclosure requirements
Telenor's disclosures in these Sustainability
statements follow the material topics and sub-
topics concluded in the Double Materiality
Assessment.
Telenor will adopt phase-in requirements when
they become mandatory. Telenor has not
disclosed the voluntary "may" requirements in this
report.
For 2025 Telenor is specifically making use of the
phase-in provisions in accordance with Appendix
C of ESRS 1 (ESRS 2 §17) for ESRS E4 Biodiversity
and Ecosystems after the "Quick fix" was passed
in the EU Parliament in July 2025 as part of the
Omnibus  simplification process. Further, Telenor
makes use of the simplifications for the EU
Taxonomy.  See Appendix 1 to the Sustainability
statements on page 151 for a complete overview
of all ESRS disclosure requirements with
references.
Limited audit assurance
These Sustainability statements have been
subject to limited assurance, refer to page 277.
Sustainability information stemming
from other legislation
As part of Telenor's Sustainability Statements,
metrics required according to the Norwegian
Account Act, § 2.3 are reported in ESRS S1 Own
Employees, page 118. Further, Appendix 2 to the
Sustainability statements, on page 154, provides a
list of which disclosure requirements that derive
from other EU legislation.
The report on the Norwegian Transparency Act is
a separate section after the Sustainability
statements, it is not part of the limited assurance
and is found on page 159 onwards. 
Incorporation by reference
Some of the strategy and governance disclosures
from the cross-cutting standard (ESRS-2) are
included in other sections to give a more
comprehensive description of Telenor's approach
to Sustainability. The relevant disclosure
requirements are listed in the first table to the
right.
Statement on due diligence
The second table below provides a mapping of
where in the Sustainability statements the
company  provides information about its  due
diligence process according to the core steps of
human rights due diligence (OECD Guidelines),
including how Telenor applies the main aspects
and steps of its  due diligence process.
 
Overview of incorporation by reference
ESRS-2 reference
Disclosure requirement
Sub-chapter (chapter)
Page
SBM-1.40 (a) i and ii
Description of products, services and markets
• Products and services (Introduction)
SBM-1.40 (a) iii
Sustainability elements of strategy
• Our strategy (Strategy, performance and risks)
SBM-2-45 (d)
Information about affected stakeholders
• Information about interests and views of affected stakeholders
(Corporate governance)
GOV-1-21
The composition, diversity and experience of the Board of
Directors and management
• Composition, diversity and independence of the Board (Corporate
governance)
• Composition and diversity of the executive management (Corporate
governance)
GOV-1-22
Roles and responsibilities of the administrative,
management and supervisory bodies
• How impacts, risks and opportunities have been addressed (Corporate
governance)
• The work of the Board (Corporate governance)
GOV-1-23 and
GOV-1-21-c
Skills and expertise of of administrative, management and
supervisory bodies to oversee sustainability matters
• Expertise and skills of the Board (Corporate governance)
• Expertise and skills of the Executive Management (Corporate
governance)
GOV-2-26
GOV-2-AR-6
Information provided to and how sustainability matters
addressed by the undertaking's administrative,
management and supervisory bodies
• How sustainability matters have been addressed (Corporate
governance)
GOV-3-29
Incentive schemes and remuneration policies linked to
sustainability matters
• Incentive schemes and compensation linked to sustainability matters
(Corporate governance)
GOV-5-36 (a)-(e)
Risk management and internal controls over sustainability
reporting
• Risk management and internal controls over sustainability reporting
(ICSR) (Corporate governance)
Overview of due diligence processes
Core elements of due diligence
Sections in the Sustainability statements
Page
Embedding due diligence in governance, strategy and business model
S1 Own workforce , and Corporate governance (in the Annual Report)
112 and  60
Identifying and assessing adverse impacts
S1 Own workforce and  S2 Workers in the value chain
115 and 123
Taking action to cease, prevent or mitigate adverse impacts
S2 Workers in the value chain as well as throughout the report
Track implementation and results
S2 Workers in the value chain
Communicate how impacts are addressed
S2 Workers in the value chain, S4 Consumers and end-users, as well as throughout
the report
124 and 126
Provide for or cooperate in remediation when appropriate
S1 Own workforce and S2 Workers in the value chain
115 and 126
Interests and views of
stakeholders
Engagement with stakeholders
Active engagement with affected stakeholders is
essential to building trust and a key element in
strategic decision-making. Telenor seeks to
engage with key stakeholders in an open and
transparent manner. Feedback from stakeholders
play an integral part in the materiality assessment
process and is incorporated in updates to
company management and supervisory bodies.
Interests and views on strategy and
business model
Telenor collects views on sustainability aspects of
the company's strategy on an ongoing basis. 
Expectations from investors and the majority
owner on Telenor include to show progress
towards the company's climate goals, focus on
circularity, inculcate an adaptive corporate
culture, maintain oversight on cybersecurity and
data privacy, conduct thorough due diligence,
adapt proactive approaches to labour rights
especially in supply chain, maintain high standards
in sustainability reporting and  be a leader in ESG
while integrating long-term value drivers into its
strategy. 
Civil society stakeholders expect Telenor to
conduct human rights due diligence, play a role in
the circular economy, prevent technology abuse
by state and non-state actors, focus on good
governance and  whistleblower protection,
continue  impactful projects on digital skills, and
maintain high standards in overall sustainability.
Employee representative groups expect Telenor
to address the societal and workforce impacts of
AI, ensure employee upskilling, maintain good
working conditions, be mindful of environmental
impact, and continue promoting inclusive
employment practices.
Engagement on social topics
Telenor also engages with stakeholders on
specific social topics:
Own workforce (ESRS S1)
Telenor actively engages its workforce to ensure
alignment with company strategy and promote
transparency. This engagement includes
gathering employee feedback through Employee
Engagement Survey (EES) and fostering open
communication through town-hall meetings and
engagement with labour unions. Development
opportunities are facilitated through the
performance appraisals and the People Dialogue
Process.
The outcomes of these efforts lead to
improvements in policies, employee growth plans
and initiatives, all contributing to a sustainable
and supportive workplace environment.
Workers in the value chain (ESRS S2)
Telenor uses various methods to understand
value chain workers’ perspectives, such as
comprehensive audits that align with SA 8000
standards and include interviews with
marginalised groups.
SA 8000 is an international standard for social
accountability, focusing on improving working
conditions and ensuring ethical practices in the
workplace, including fair wages, health and safety,
and freedom of association. The methods
emphasise building supplier capacity through
training and leveraging external research,
especially in the extractive value chain, to address
issues such as child labour.
Consumers and end-users (ESRS S4)
Telenor does not have a general group-defined
process for engaging with consumers and end-
users on impacts, risks and opportunities.
However, Telenor works to understand
expectations to and consequences from its
operations through participation in various
networks and forums. One example is the Global
Network Initiative (GNI), where proxies for users
are represented. An Al high-level forum of
external experts was set up in 2024 by Telenor to
identify the best way forward with ‘AI Skills, safety
and inclusion’ for both developers and users. A
final report was published, both for reading and
listening, in January 2025. 
Telenor gathers input from respective markets
through consumer surveys and brand trackers.
The insights are used to inform and enhance
Telenor's global brand analysis. This approach
provides the company with valuable market-
specific data on brand perception and consumer
behaviour.
Digital skills (entity specific)
Telenor engages in dialogue with relevant
stakeholders to better understand customer and
societal expectations on efforts related to digital
inclusion and wellbeing. This is of specific value
when designing and evaluating various outreach
programmes in collaboration with the company's
global sustainability partners. Telenor also
interacts with governmental and regulatory
bodies, academia, industry organisations,
partners and NGOs, seeking to align its strategic
prioritisations accordingly. 
Overview of engagement with stakeholders
The table summarises how stakeholders’ interests and views inform Telenor's strategy and business model.
Stakeholder
Format of engagement
Purpose
Examples of outcomes
Employees
• Town hall meetings
• Employee engagement surveys (EES)
• In-person and digital trainings
• Internal communication platforms (Workplace)
• People dialogue
• Engagement with labour unions
• Including employees' perceptions and experiences
• Ensuring visibility of company strategy and performance
• Fostering employee development
• Retaining employees
• Contributing to a sustainable workplace and working life
• Changes to policies and guidelines
• Employee development plans
• Workplace improvement plans and initiatives
Customers
• Customer satisfaction surveys
• Call centres
• Industry forums
• Website
• Providing solutions, service and support
• Collecting input on areas of improvement
• Enabling business customers to achieve their targets
• Products and service improvements
• Marketing activities
• Information on network shutdowns where relevant
Suppliers
• Business partner due diligence
• Supplier inspections
• Workshops
• Industry forums
• Compliance with Telenor's Code of Conduct and supplier
conduct principles
• Promoting and improving responsible business practices
across the value chain
• Protecting human and labour rights among workers
• Decarbonising the supply chain
• Changes to policies and guidelines
• Informed selection of suppliers
• Supplier improvement  plans and activities
• Increasing number of suppliers with science-based climate targets
Investors
• Quarterly presentations
• Annual General Meeting (AGM)
• Regular investor meetings, including with majority owner
• Investor calls and emails
• ESG ratings
• Capital market days
• Attracting investors
• Promoting transparency
• Understanding expectations
• ESG rating responses, plans and activities
• Investor communication efforts and roadshows
Civil society &
multi-
stakeholder
groups
• Open dialogue with local civil society organisations
• Participation in both closed and public dialogue, in non-governmental
organisations (NGOs), and multi-stakeholder forums
• Partnerships and collaborations on national and international level
• Contributions to research projects
• Public meetings and consultations
• Designing and contributing to local and global sustainability
initiatives
• Providing emergency relief
• Sharing best practice and driving thought leadership
• Addressing concerns of local communities
• Enabling build-out of renewable energy
• Developing industry standards on sustainability
• Global sustainability partnerships with UNICEF, Plan International
• Local community programmes on e.g., digital inclusion
• Monetary contributions and donations
• Alignment on sustainability practices
• Rights holders perspectives received through engagement with for e.g.
GNI, UN office of the High Commissioner on Human Rights, Global Child
Forum, UN Global Compact
Governments,
policymakers
& regulators
• Direct dialogue with policymakers and regulators
• Active participation in industry associations
• Answering public consultations
• Publication of reports, white papers and studies
• Addressing relevant policy topics
• Ensuring regulatory compliance
• Acquiring resources, such as spectrum
• Response to public consultations
• Internal programmes and projects to ensure compliance
• Aligning business model and strategy
Double materiality assessment
Telenor’s 2025 double materiality assessment
(DMA) was conducted in accordance with CSRD
guidance and requirements, taking into account
the findings and recommendations from the
review of Telenor’s 2024 DMA.
The 2025 update is based on the 2024
methodology, as outlined below. Some changes
were made to the processes and methodology to
improve the quality of the output, without
compromising consistency requirements. 
The DMA was performed corresponding to
Telenor’s context and organisational setup. The
reporting boundaries include the four business
areas and Group functions. The associates in Asia
were assessed as part of the value chain.
The outcome largely reflects the outcome of the
2024 DMA, while addressing some material
changes in the business environment during 2025.
The results were presented to the Board of
Directors on 17 September 2025. This included the
methodology applied, the outcome of the material
topics, list of impacts, risks and opportunities
(IROs), and an overview of IROs no longer material.
The 2025 update was based on the same four-
step methodology as applied in the previous year.
Understand the business, value chain
and related activities (step 1)
This phase involved understanding the context of
operations, including mapping the business area
(BA) value chains. The purpose was to gain a
better understanding of the extent of impact from
activities in the value chain in order to identify
potential ESRS focus areas. Key internal and
external stakeholders were also identified. This
phase resulted in creating a mapping of the value
chain against that of the ESRS and a stakeholder
engagement plan.
Identify relevant IROs (step 2)
This phase involved identifying IROs through
desktop research, strategic documents, prior
materiality results, human rights and
environmental impact assessments, supplier
agreements, surveys, risk picture, due diligence
reporting, employee engagement surveys, peer
and industry screening and additional stakeholder
engagement.
Assess materiality of the IROs (step 3)
This phase involved defining mechanisms and
criteria for assessing and scoring the IROs. The
scoring was done separately for risks and
opportunities (i.e. financial materiality) and for
impacts (i.e. impact materiality). The following
elements have been used as part of Telenor’s
scoring mechanism:
Financial Materiality
For financial materiality (i.e., risks and
opportunities) scoring was done based on
magnitude and likelihood, leveraging Telenor’s
Enterprise Risk Management (ERM) process. The
scoring was based on the potential magnitude of
the risk/opportunity, defined as the highest score
(scale 1-5) among:
• Financial impact of the opportunity/risk; or
• Resource dependency (impact on access, price
and/or quality of resources); or
• Regulatory (regulatory constraints to business);
or
• Reputation (to what extent the reputation is
affected)
multiplied by the likelihood (on a scale of 1-5) of
the risk/opportunity occurring.
Financial materiality assessment is a maturing
area which is expected to see data collection and
risk and opportunity modelling on financial results
improve over time. In the process of scoring
financial materiality, best efforts have been made
in applying estimates and discretionary
assessments based on professional judgements
and proxies. Estimates will continue to be
calibrated going forward.
Impact Materiality
For impact materiality, scoring was done based
on severity and likelihood. The scoring is based on
severity of the actual/potential impact, defined as
the average score (scale 1-5) of:
• Scale (how grave or beneficial)
• Scope (how widespread, the extent, or number
of cases)
• Irremediable character for negative impacts
(could it be remediated)
multiplied by the likelihood of occurrence (on a
scale of 1-5) of the impact happening.
For the cases where an impact is already
happening, the likelihood was scored 5. In the
case of a potential negative human rights impact,
the severity of the impact takes precedence over
its likelihood. Accordingly, for both financial and
impact materiality, each IRO was assigned a total
score from 1 to 25.
Each IRO clearly states whether it relates to own
operations or to the value chain, and which time
horizon it refers to: short, medium or long-term.
When identifying relevant impact and
dependencies, an evaluation was done to
determine whether a dependency or impact would
also lead to a risk or opportunity.
The IROs for each Business Area were
consolidated by assessing and grouping IROs by
similarities, rewriting the relevant IROs to ensure
relevance for group, and rescaling the scoring to
reflect for the multiplied effect for the entire
group. The scoring was performed by a core DMA
team, using input from topical experts, and
insights from the key internal and external
stakeholders as acquired during the stakeholder
engagement exercise.
An extended DMA team at group undertook
workshops to validate the scoring assessment
and to discuss strategic and reporting
implications. Once the IROs score was defined,
the next step was to group the IROs per the ESRS
topics and sub-topics and propose threshold
values to determine which topics would be
considered material or not.
Determine thresholds for the material
areas (step 4)
Setting a threshold for materiality involves
professional judgement including:
• Quantitative considerations (leveraging
thresholds identified in the ERM  process),
• Qualitative considerations and company-
specific factors (strategic importance,
stakeholder expectations, regulatory impact,
Telenor’s specific context, industry-specific
considerations)
• Input from the key stakeholders
• Transparency (i.e. ensuring the assessment
process is well documented and accountable to
withstand auditor scrutiny and external
stakeholder review)
IROs that scored close to the threshold value were
evaluated whether they should be included or
excluded as material IROs. In these evaluations,
the basis for the original scoring was considered,
along with an evaluation of what the outcome
would be if the topic was included or excluded in
future reporting. IROs that were proposed
material were then grouped according to their
ESRS topic and sub-topic.
The methodology and process
The 2025 approach is based on the 2024 output
and methodology and was performed in three
steps:
• Bottom-up input collected from BAs, where
each BA provided updated insights based on
their operational context, reflecting any shifts in
materiality from 2024 for their IROs.
• Calibrating and consolidating BA results into the
group-wide DMA update. Individual and
collective workshops were undertaken with
topical experts at group level to discuss,
calibrate and quality assure selected scores,
formulations, descriptions and evidence base. 
• Validation of IROs through a joint workshop with
topical experts including the risk and strategy
functions concluding the process. 
Actions taken in 2025 to improve quality
While consistency requirements limit the scope of
methodology changes in 2025, the aim has been
to improve the quality:
• Improved formulations: All 2024 IROs were
reviewed to ensure sufficient precision with
regards to source, affected stakeholders and
potential consequences. Based on updated and
clarified instructions from EFRAG, some IROs
were merged due to a combination of similar
impacts, some were re-labelled from impacts
into mitigating actions, and other IROs were
deemed immaterial after rescoring or IROs
having materialised.
• Strengthened financial impact assessment: The
material risks and opportunities from 2024 were
reviewed aiming to strengthen the financial
rationale and documentation of the scoring. The
financial magnitude scale (1-5) was the same as
in 2024, but it was clarified what the scale
corresponded to in financial terms.
• Further integration with company strategy: In
2025, the DMA output was further embedded
into the company strategy processes at group
and BA level.
• Further integration with ERM: The ESRS
recommends that financial impact criteria are
aligned with the company’s ERM. Such
alignment was undertaken in 2024. For the 2025
assessment, the most recent risk assessments/
revisions were leveraged. Some of the DMA
findings also informed the ERM process.
• Input from the geopolitical task force: The
geopolitical situation in 2025 remained volatile
with consequences to Telenor's business. The
ESRS requires that a DMA is updated if major
changes in the business context occur, e.g.,
geopolitical shifts, new social conventions or
new scientific evidence. In addition to
methodological alignment, the DMA core team
drew upon the output from the ERM Geopolitical
Task Force when updating the IROs.
Consultation with stakeholders
As part of the 2024 DMA process, Telenor
engaged over 50 internal and external
stakeholders to analyse perspectives and
emerging expectations on key sustainability
topics and actual or potential IROs. Internal
stakeholders engaged included leaders and
employees across the organisation, experts,
members of Group Management (GM), members
of the Risk and Audit Committee (RAC), the Board,
as well as employee union representatives.
External stakeholders included customers,
investors (including the majority owner
represented by the Norwegian Ministry of Trade,
Industry & Fisheries), partners, suppliers, industry
groups, civil society organisations, thought
leaders, non-governmental organisations and
trade unions. The input from the stakeholder
interviews was used towards categorising and
creating a list of IROs.
The 2025 process built on the 2024 stakeholder
consultations and input from regular stakeholder
dialogues.
Current financial effects from risks and
opportunities
There are several risks and opportunities within
sustainability that may have a material impact on
the financial performance, financial position or
cash flows both short, medium and long term.
These include cyber attacks, loss of personal
data, loss of revenue from extreme weather
impacting the network, inability to attract and
retain employees, safety incidents for own
employees or in value chain and corruption and
human rights incidents.
In 2025, Telenor has not observed any issues that
have materially impacted the financial
performance, financial position or cash flows in
2025 nor are such issues expected the next
reporting year. Telenor's Enterprise Risk
Management (ERM) is described on page 33.     
Impact, risk and opportunity (IRO)
process for environment and
governance topics
Climate change (E1)
Telenor has evaluated climate-related scenarios
to assess impacts of climate change on
operations and business models. Telenor's scope
1 & 2 target is aligned with the Paris agreement
limiting global warming to 1.5o. Telenor's scope 3
target is aligned with a well below 2o C emission
path. See page 87 for more information about the
scenarios used. Telenor has for several years
monitored and reported greenhouse gas (GHG)
emissions. Already available data and assessment
of scenarios was the starting point in discussions
with stakeholders to determine the material
impacts, risks and opportunities in the double
materiality assessment (DMA) in 2024.
Climate-related physical and transition risks
Telenor has worked with climate risks - both
physical and transition risks -  in a systematic
manner for years, and published its first TCFD
climate risk report in 2022. Telenor is using the
TCFD recommendations for guidance on how to
distinguish between physical and transition risk.
The scenario analysis and assessments from this
report, with internal management of climate risk
as part of the company's ERM, is the foundation
for how climate risk and opportunities were
assessed in the DMA. The scenarios and their
related risks and opportunities, including a high-
emission scenario are presented in E1, as well as
the Resilience Analysis.
Extreme weather events, such as the flooding in
Pakistan in 2022 and the extreme rain and wind in
the Nordics from "Extreme Weather Hans" in 2023
has increased Telenor's understanding of the
importance of more robust infrastructure. The
events has led to increased knowledge on the
impact of such events to Telenor. This was also
used as input in the identification of the risks and
opportunities related to climate change.
Biodiversity and ecosystems (E4)
Telenor operates  a large number of 
telecommunication towers and radio equipment
sites on rooftops. The towers are often placed in
rural and natural areas. Telenor started its
investigations to assess whether its footprint has
a material impact on biodiversity and ecosystems
in 2023.
The assessment was started by launching a pilot
in Finland. It was decided to scope out radio
equipment on rooftops, as these sites are already
converted from nature to human infrastructure.
The focus was put on land-based
telecommunication towers. These assessments
now also cover Norway, Sweden and Denmark.
This work has resulted in a list of Telenor sites
that will be prioritised in future work.
Resource use and circular economy (E5)
Telenor has screened its operations in order to
identify the positive and negative impacts
together with risks and opportunities within the
area of resource use and circular economy. The
screening primarily used a collaborative survey-
based approach across telecom operators in the
global GSMA and JAC communities to identify and
align on the most material impacts, risks and
opportunities in the telecom sector.
Business conduct (G1)
The process to identify material impacts, risks and
opportunities in relation to business conduct
matters was performed through the same
process as described above. It included general
steps such as mapping the value chain,
stakeholder involvement and identifying a broad
set of potential IROs, followed by a thorough
process of scoring to determine the final IROs
relevant for business conduct. Business conduct
is relevant across Telenor's operations, so all
activities and locations are in scope. 
Material impacts, risks and
opportunities (IROs)
Following the above phases and methodology, the
outcome was aggregated per ESRS topic. Like in
2024, the DMA for 2025 resulted in the following
seven material ESRS topics in addition to two
entity-specific topics:
Environmental ESRS'
• E1 Climate change
• E4 Biodiversity and ecosystems
• E5 Resource use and circular economy
Social ESRS'
• S1 Own workforce
• S2 Workers in the value chain
• S4 Consumers and end-users
• Digital skills (entity-specific)
Governance ESRS'
• G1 Business conduct
• Cyber security (entity-specific)
More details about each IRO are presented in the
relevant material topics sections.
Embedding the material topics in the strategy and
risk management processes, Telenor aims to
ensure that IROs are understood, measured,
prioritised and mitigated. The outcome of the
DMA is being used to inform target-setting and
identify concrete initiatives to be reviewed from a
risk mitigation as well as value creation
perspective, as part of the strategy process.
IMG_1584 - cut to annual report GA.jpg
Changes in materiality compared to
previous reporting period
The year 2024 was the first reporting year where
Telenor's DMA was in compliance with ESRS and
CSRD.  In 2025, the nine material topics from 2024
remain. However, the sub-topic of protection of
whistleblowers was deemed as non-material as
the positive impact within this sub-topic is
considered regular practice.
After having improved the formulations according
to the process described above, the number of
IROs was reduced from 41 in 2024 to 31 in 2025,
leaving 10 IROs to be considered non-material.
The IROs under S1 related to Training and skills
development (S1-13) and addressing health and
safety within working conditions for own
employees (S1-14)  from 2024 have been
discontinued as most hazardous work is
outsourced. The risk and negative impact remain
under S2 – Workers in the value chain.
The other 2024 sub-topics remain material in
2025. The output of the DMA also includes a list of
IROs linked to the volatile geopolitical changes
with scoring below the threshold of materiality.
These IROs have been monitored.
Overview of ESRS disclosure
requirements
A list of ESRS disclosure requirements complied
with in preparing these sustainability statements,
following the DMA and conclusion on material
topics for Telenor to report on under ESRS can be
found in Appendix 1 on page 151.
Environment v2.jpg
Environment
Telenor is committed to reducing greenhouse gas
emissions across the value chain, and to enable customers
to reduce their emissions through use of innovative
services and technologies. In 2025, an important milestone
was reached in having more than 66% of supplier spend
covered by science-based targets. The company's 
science-based targets were revised and a new scope 3
absolute emission reduction target was introduced. On
nature, the impact assessment continued, and on
circularity inflows and outflows were assessed for the first
time.
Climate change lvl 3@3x.png
ESRS E1
Climate change
Climate change is one of                           
the most serious challenges facing
humanity and requires that every
company does its share. Telenor is
committed to reducing greenhouse gas
emissions (GHG) across the value chain
and to safeguarding infrastructure
against extreme weather. Telenor is also
an important part of the emergency
preparedness in the markets it serves,
requiring a robust infrastructure that can
sustain flooding, heat waves, storms and
other extreme weather. 
How Telenor makes an impact
Climate change affects Telenor’s entire value
chain, from upstream suppliers to its own network
operations and downstream customer use. There
are both transition risks linked to emissions and
energy consumption and physical risks from
extreme weather.
There are negative impacts related to Telenor's
GHG emissions and energy consumption. At the
same time, Telenor has identified positive impact
in enabling customers to cut emissions through
digital services and influencing suppliers to
decarbonise. 
In 2025, GHG emissions within scope 1 and 2
decreased by 32% compared to 2019 (from base-
year), whereas the emissions increased by 8%
from last year. The increase happened mainly due
to the purchased amounts of renewable energy,
by way of power purchase agreements and
energy attribute certificates, which was not
sufficient to achieve a reduction in emissions.
Telenor met its target for supplier adoption of
science‑based targets of 66%, reaching 67% in
2025. The company advanced climate adaptation
measures through strengthening the
infrastructure and networks to better withstand
severe weather.
Going forward, Telenor will focus on expanding
renewable electricity use, continuing supply‑chain
decarbonisation and enhancing resilience across
all parts of the value chain.
Impacts, risk and opportunities (IROs)
Telenor has identified the following impacts, risks
and opportunities related to ESRS E1 Climate
change.
IRO
Relevance for Telenor
Value
chain
Short,
medium-
or long
term
Climate change adaptation - extreme weather
-
Negative
impact
There is potential negative impact on consumers and end users if extreme weather damage critical
network infrastructure resulting in service disruption.
= ↓
S, M, L
-
Risk
There is a risk that extreme weather, both short-term and particularly long-term, causes more damage to
network infrastructure than planned for, resulting in service disruption for customers and end-users,
revenue loss, repair costs, regulatory constraints and negative reputation.
↑ =
S, M, L
Climate change mitigation - GHG emissions
-
Negative
impact
There is actual negative impact on climate through GHG (greenhouse gas) emissions in Telenor’s value
chain related to extraction, production/manufacturing/transport of raw materials, equipment for Telenor’s
activities, energy consumption and usage of products and services.
↑ = ↓
S, M, L
Climate change mitigation - digital services
+
Positive
impact
There is an actual positive impact to the environment  and society that Telenor’s services and connectivity
contributes to the green transition, in the form of smart digital services, especially within the Internet of
Things domain.
= ↓
S, M, L
IRO 4.svg
Energy
-
Negative
impact
There is actual negative impact on climate from increased energy consumption due to increased data
traffic and insufficient access to renewable energy, especially in Asian markets.
↑ =
S, M, L
Climate change adaptation - extreme weather   
Increased resilience to climate events, such as by
removing single points of failure, ensures that
Telenor's critical systems and infrastructure
remain reliable and robust. This minimises
downtime and strengthens the organisation's
ability to withstand and recover from natural
disasters and extreme weather conditions,
benefiting end-users, organisations and societies.     
Increased frequency and severity of extreme
weather events may increase infrastructure
damage and disruption of services. There is a risk
that Telenor will incur higher costs related to
maintenance and installation of infrastructure in
the future.
Climate change mitigation - GHG emissions
Telenor has emissions of greenhouse gases (GHG)
that contribute to climate change both in the
value chain and own operations. The emissions in
the upstream value chain are related to extraction
and production/manufacturing/transportation of
raw materials, input factors and equipment for
Telenor's activities. The emissions in the
downstream value chain are related to usage of
Telenor's products and services and emissions
from Telenor's investments in two large operators
in Thailand and Malaysia. Emissions to own
operations relate to energy usage to run business
operations. 
Climate change mitigation - digital services
Telenor has a positive impact on climate change
mitigation by influencing business partners and
suppliers to reduce GHG emissions through
requirements and standards. Telenor also helps
reduce customers' and end-users' GHG emissions
by offering digital products and solutions that
enhance efficiency and reduce the need to travel
and meet physically.
Energy 
Increased energy consumption and lack of
renewable energy may result in increased energy
costs. GHG emissions from the use of alternative
or back-up generation of electricity to maintain
facility and network operations also have a
negative impact on the climate due to GHG
emissions.
Impact on strategy and business model
As climate change is expected to accelerate over
several decades, Telenor will continue to adapt its
operations to mitigate both acute and chronic
climate-related physical risks. As 40% of the GHG
emissions come from category 1 purchased
goods and services and category 2 capital goods;
scope 3, focus has been on impacting suppliers
and business partners to reduce their emissions.
The setting of science-based targets is an
important criterion when selecting new vendors.
Measures to reduce own emissions (scope 1 and
2) will primarily mean phasing in high percentages
of renewable energy whilst limiting the growth in
energy consumption. Building more robust
infrastructure to withstand increased extreme
weather is also embedded in business decisions.
Telenor will continue to develop new offerings for
customers and the overall society as they become
even more digitalised and dependent on resilient
connectivity services.
Telenor's resilience assessment addresses how
the transition to a lower-carbon and resilient
economy will affect macroeconomic trends,
energy consumption and mix, and technology
deployment assumptions. Telenor updates its 
climate risk assessment as part of the company's
Enterprise Risk Management. Climate risk
assessment has been informed by the TCFD
recommendations.
The climate risk assessment is viewed through
three separate time horizons: Short, medium and
long-term, with long-term meaning by 2050. The
time horizons are aligned with Telenor's science
based and net-zero climate targets. There are
several layers of uncertainty with regards to
climate risk assessment, including  scientific
uncertainties and inherent uncertainties with
regard to scenario work. Telenor has ample
opportunities to adjust its actions and policies
with regard to both transition and physical climate
risk.
The scope of the resilience analysis has been all of
Telenor's operations including its upstream value
chain, and downstream use of services. The
resilience analysis was done on a short, medium
and long time horizon, with the long time horizon
stretching to 2050. The different climate
scenarios and insight from technical experts with
knowledge of the Telenor infrastructure were
used in order to determine the material impacts,
risks and opportunities.
The climate scenarios
The assessment of the resilience of the strategy
and business model follows three distinct climate
scenarios that will have different impacts on the
strategy and business model of Telenor.
Telenor
Scenario
IPCC 1) 6th
Assessment
Report
IPCC -
Warming by
2100 (best
estimate)-
degrees
Celsius
Strong Mitigation
Scenario (SMS)
SSP1-2.6 "Low"
1.3-2.4 (1.8)
Delayed and
Disorderly
Scenario (DDS)
SSP2-4.5
"Intermediate"
2.1-3.5 (2.7)
Business as usual
Scenario (BUS)
SSP3-7.0 "High"
2.6-4.6  (3.6 )
1) IPCC stands for Intergovernmental Panel on Climate
Change
Strong Mitigation Scenario (SMS)
In this scenario, the world is able to regulate GHG
emissions so that best estimate global warming
does not exceed 2 degrees and net-zero CO2
emissions are achieved in the second half of the
century. The mitigation pattern is roughly
equivalent to the “Low” SSP1-2.6 scenario from
IPCC’s 6th Assessment Report. The primary risk
to Telenor in this scenario is transitional and
comes from policy change, as goods and services,
including energy, become more expensive due to
increased pricing of greenhouse gas emissions.
Though Telenor as a telecommunications
company will not be directly affected by increased
pricing of GHG emissions, in this scenario,
increased pricing of GHG emissions would drive
additional inflation in cost of goods and services
purchased by Telenor. 
Delayed and Disorderly Scenario (DDS)
The physical damage from climate change is more
severe in this scenario and the mitigation/
transition is disorderly, as the global community
adapts to a changing world. The emission profile
in this scenario is roughly equivalent to the
“Intermediate” SSP2-4.5 scenario from IPCC’s 6th
Assessment Report. The transition risks to
Telenor in this scenario are less severe than in
SMS. However, the physical
risks and adaptation impacts are more severe,
especially toward the end of the long-term
horizon.
Business as Usual Scenario (BUS)
In this scenario, global emissions of GHG continue
to rise approximately at current levels. The pace
and severity of global warming
increase significantly. In this scenario, there are
significantly less stringent policies put into effect
worldwide. The emission profile in this
scenario is roughly equivalent to the “High”
SSP3-7.0 scenario from IPCC’s 6th Assessment
Report. The primary risk to Telenor in this
scenario comes from accelerating severity of
acute and chronic physical risks of climate
change, as extreme weather, sea level rise and
temperature rise all have increasingly severe
effects in the long term.
Specifically, in this scenario, Telenor will suffer
greater costs of maintenance, repairs, as well as
reduced revenues due to service disruptions.
However, in this scenario, these effects will
become more severe over time, due to delays in
effects from higher emissions.
Transition risks are more severe to Telenor in
SMS, whilst physical risks are more severe in BUS.
In DDS, transition risks become more severe in
the longer term whilst physical risks also become
more severe.
At time of writing, SMS is looking less likely to
materialise, due to geopolitical drivers. At the
same time, DDS and BUS are looking more likely,
due to the same drivers. As with all future looking
reflections, scenario work like this is connected to
significant uncertainty, and needs to be updated
annually.
Telenor is using TCFD methodology in its scenario
work. The emissions scenarios are sourced from
the Sixth Assessment Reports of IPCC, the
socioeconomic aspects are informed by IEA
scenarios. Risk types assessed include Policy and
legal risk, Technology risk, Market risk, Reputation
risk, Acute physical risk and Chronic physical risk.
All risk types were included in the assessment. 
The risk assessment includes both upstream and
downstream elements, though in the assessment
the upstream elements are evaluated as more
material.
Climate transition plan
Telenor’s climate transition plan outlines the
principles and plans for reaching the company’s
climate targets, including both climate mitigation
and adaptation measures to address transition
and physical risks, as well as opportunities within
climate enablement. Climate risk is an integral
part of Telenor’s Enterprise Risk Management
(ERM) process and is therefore systematically
assessed and managed under oversight from the
Board and the Risk and Audit Committee.
Telenor's Climate transition plan is updated when
relevant and is approved by the Board of
Directors. The Climate transition plan is not fully
aligned with the disclosure requirements in ESRS.
Targets
Telenor's near-term climate targets have been
validated as  science-based by the Science Based
Targets initiative (SBTi) and are as follows:
• Reduce scope 1 and 2 emissions by 69% within
2030, from a 2019 baseline. The target reduction
for the Nordics operations is 95% and 50%
reduction for the Asia operations.
• Reduce scope 3 emissions by 28% within 2030,
from a 2019 baseline.
The targets are revised, considering that Telenor
Pakistan is no longer in Telenor's portfolio as of 31
December 2025. The targets listed above are
without Telenor Pakistan. Telenor's old scope 3
engagement target (to get 66% of spend coming
from suppliers with science-based targets)
expired end of 2025.
Telenor's initial SBTi validated science-based
targets were set in 2021. Since then, the targets
have been adjusted several times, due to portfolio
changes, however, for consistency, the baseline
year has been kept at 2019. After Telenor's initial
target setting, CSRD and ESRS requirements
state that the baseline year cannot be earlier than
3 years before the new target period. This means
that Telenor's science-based targets are not fully
aligned with ESRS requirements.
Telenor has further set a net-zero target
according to the net-zero standard developed by
SBTi. Telenor’s targets of reducing emissions by
at least 90% across all scopes and to neutralise
any residual emissions by 2045 (2040 for Nordics),
with 2019 as base year, have been validated by
SBTi.
The scope 1 & 2 target is consistent with the
criteria to limit global temperature rise to 1.5°C.
The scope 3 target was set with a well-below 2°C
aligned trajectory.
Telenor's scope 1&2 target is a joint target for
both scope 1 and scope 2 and does not include a
specific share for each scope. The scope 1&2
target includes CO2 only, as emissions of other
greenhouse gases are negligible. Calculation of
progress on the target is done via the market-
based method.
For certain categories (e.g. category 1 and 2)
within scope 3, all greenhouse gases are included,
as suppliers to Telenor will calculate the CO2
equivalents of their GHG emissions. For other
categories (e.g. category 3), only CO2 is included in
scope. The framework for science-based targets
developed by SBTi is built on the GHG Protocol
and follows principles for GHG accounting found
in that standard.
The consistency of Telenor's science-based
targets with its GHG inventory boundaries is
ensured by Telenor following the guidelines and
regulations of SBTi. Telenor has no major
omissions in its GHG inventory, and thus the
baseline value is representative for the activities
in the company.
Decarbonisation levers
1 Achieved emission reductions until 2025
Emission reductions to date have primarily come
from lowering scope 1 and scope 2 emissions
through sourcing renewable energy. Specifically,
this has been achieved by replacing diesel
generators with solar/battery systems, by way
of signing Power Purchase Agreements
(PPAs), and finally by purchasing Energy
Attribute Certificates (EACs). 
Energy efficiency initiatives, such as applying AI
and machine learning in base stations, have
delivered additional savings. Progress on scope 3
has been supported by suppliers reducing their
own emissions.
2. Energy efficiency
Efficiency initiatives include deploying new
technologies such as AI and machine learning in
base stations to optimise energy use. 5G
technology is more energy efficient per unit of
data traffic compared to previous generation
In parallel, legacy infrastructure, including
Norway’s copper network,is being
decommissioned, avoiding CO₂ emissions.
3. Additional PPAs
Telenor has signed a PPA in Denmark, which is
now in operation. An additional PPA may be
signed for Telenor’s operations in Sweden, and
work is continuing to enable a PPA for
Grameenphone.
4. Supplier engagement
Telenor will continue to drive scope 3 reductions
by actively engaging and influencing suppliers to
reduce their emissions.
Expected growth from energy consumption
Energy consumption is expected to rise, due to
increased data traffic from Telenor's customers,
which is in turn increasing emissions
Reduction of scope 1 and 2 emissions
The overall target is to reduce own emissions
(scope 1 and 2) by 69% within 2030, from a 2019
baseline. Scope 1 and 2 emissions, without any
mitigation actions, are expected to increase by
400,000 metric tonnes due to traffic growth by
2030.
The scope 1 and 2 emissions in 2019 (baseline
year) came mainly from electricity (96%) of which 
86% came from the use of grid electricity (99% in
Nordic, 80% in Asia). As a result, reaching the
scope 1 and 2 target is primarily about sourcing
renewable grid electricity through Power
Purchase Agreements (PPAs) and Energy
Attribute Certificates (EACs). In addition, energy
efficiency initiatives and switching from diesel to
45629732552873
solar will contribute to reductions of emissions .
Power Purchase Agreements (PPAs) and Energy
Attribute Certificates (EACs)
Telenor uses two mechanisms to source
renewable electricity from the grid: PPAs and
EACs. Telenor has a clear preference to reduce
emissions through the use of PPAs, as these can
be structured to support the construction of new
capacity for renewable energy generation, known
as additionality.
However, as long as PPAs are currently not
available in Bangladesh, and because they will not
cover the entire purchased electricity volume in
any market, Telenor is also utilising EACs, which
are documentation of quantity and origin of
electricity from renewable energy sources.
Examples of such certificates include Guarantees
of Origin (GOs) in Europe and International
Renewable Energy Certificates (I-RECs) in Asia.
In Bangladesh, where corporate PPAs are not
available, Telenor is actively advocating to
promote access to such PPAs. Additional PPAs
are expected to cut emissions by 370,000 metric
tonnes.
Energy efficiency
Improvements in energy efficiency contribute to
an additional reduction of 100,000 metric tonnes.
Energy efficiency initiatives include deployment of
new technology such as AI and machine learning
in base stations, which can be used to optimise
the energy consumption. In terms of energy
consumption per data traffic, 5G is more energy
efficient than earlier technology. In parallel, legacy
infrastructure including the copper network in
Norway is being decommissioned, reducing the
emissions.
Actual emissions against target
The development of scope 1 and 2 emissions, as
illustrated in the graph below, shows that an
increase in energy consumption combined with a
lack of renewable energy options led to an
increase of emissions from 2024.
Reduction of scope 3 emissions
Telenor's scope 3 emissions primarily come from
two sources: the implicit emissions in its spend
with suppliers delivering goods and services to
Telenor's operations, and the emissions
originating from True Corporation in Thailand and
CelcomDigi in Malaysia.
In accordance with Telenor's previous scope 3
science-based target (the engagement target),
the company has been engaging with suppliers to
adopt science-based targets aligned with the
Paris Agreement.
Going forward, Telenor will expect suppliers to
achieve actual emission reductions. The strategy
includes influencing suppliers through
procurement processes, supplier engagements at
all management levels and advocacy through
industry organisations.
The long-term plan involves monitoring suppliers'
emission reductions from 2026-2030, and fully
integrating supply chain emissions into the net-
zero target beyond 2030. Telenor's scope 3
approach also includes the investments in
Thailand (True Corporation) and Malaysia
(CelcomDigi).
Progress in achieving scope 3 targets
Telenor has met its scope 3 engagement target in
2025, as can be seen in the chart below. The
target was set in 2021. For the new absolute
emission reduction scope 3 target, 2025
performance reflected a 2% reduction (excluding
Telenor Pakistan) relative to the base year. In 2024
it was a 9% reduction from base year. The primary
driver of the increase observed from 2024 to 2025
is changes in supplier emission factors (further
explained in the footnotes to the GHG emissions
inventory).
13
25
GHG removals and GHG mitigation projects
financed through carbon credits
Neither carbon removals nor carbon credits are
currently being used by Telenor (apart from a
smaller volume of carbon offsets used locally in
business units), but as part of its net-zero target,
Telenor must neutralise any residual emissions by
way of permanent storage (by way of carbon
removals). Telenor is monitoring the development
of the market for carbon removals in order to be
able to source such credits when they become
necessary, as per the SBTi net-zero standard,
which is currently being reviewed.
Actions and resources required to implement
the transition plan
Renewable electricity commitments
Telenor has entered ten-year PPAs for the
operations in Norway, Finland and Denmark to
secure the delivery of renewable electricity. The
agreements are a financial commitment and
included in the financial plans towards 2030. See
note 4 in the financial statements for more
information about how PPAs are accounted for.
Infrastructure investments
Each year, Telenor invests fixed and mobile
infrastructure to maintain modern, future-proof
networks. By phasing out legacy and deploying
advanced technologies, Telenor is enabling
energy efficiency and enhance the resilience of
the infrastructure. The total network
capital expenditures in 2025 was NOK 6 billion.
Climate mitigation and adaptation measures
Included in its  overall financial plans towards
2030, Telenor plans to invest around NOK 1.3
billion in specific climate mitigation and
adaptation activities over the period 2026-2030.
These investments focus on initiatives to reduce
scope 1 and 2 emissions and strengthen the ability
to manage and mitigate climate-related risks.
Investment directly related to climate change
adaptation focuses on enhancing network
resilience to withstand both acute and chronic
climate impacts with dual transmission as an
example.
The following table show the opex and capex
related to specific actions of climate change
mitigation and adaptation taken during 2025, as
well as the previous period. The amount of
financial resources mitigation opex relates to the
cost of purchasing Energy Attribute Certificates
(EACs) including the renewable electricity part of
the PPAs, and the decrease compared to 2024 is
driven by lower effectuated prices of the EACs.
The annual financial resources mitigation relates
to energy efficiency initiatives, and other
investments during the year that support climate
mitigation. The increase in 2025 compared to
2024 is driven by actions supporting climate
mitigation in Telenor Denmark, Grameenphone
and Telenor Pakistan. Annual financial resources
adaptation relates to specific investments that
contribute to make the networks withstand
extreme weather and chronic climate change and
the increase compared to 2024 driven by
initiatives like dual transmission and mast
strengthening in Norway, distributed energy
storage in Finland, as well as initiatives in both
Grameenphone and Telenor Pakistan.
Annual financial
resources climate
change mitigation and
adaptation (NOK in
millions)
2025
2024
Annual financial resources
mitigation (Opex)
17
28
Annual financial resources
mitigation (Capex)
139
23
Annual financial resources
adaptation (Capex)
163
4
Policies
Telenor has a Sustainability Policy that sets out
requirements for all Telenor companies with the
aim to protect the environment and contribute
towards climate c hange mitigation and
adaptation. The policy covers amongst other
topics scope 1 and 2 emission reduction,
sustainable procurement and environmental
management systems. The policy addresses the
main climate related impacts, risks and
opportunities. Group Compliance, supported by
Group Sustainability, runs an annual procedure to
monitor policy compliance. Each Business Area
EVP is accountable for ensuring that policies are
implemented in the respective business areas. 
Integration of sustainability-related
performance in incentive schemes
Telenor has an incentive that directly reflects the
company's annual progress towards its scope 3
science-based target. The incentive represents a
common bonus-linked KPI across executive
management both at the corporate centre and
the heads of all four of the company's business
areas. The Climate KPI represents 15% weight of
the short-term incentive (STI) Telenor Group
scorecard and measured performance. Refer to
page 62 for more information.
Targets
The targets within climate change have been
described in the transition plan section above.
These GHG emissions targets include near-term
science-b ased targets as well as a long-term (net-
zero) target validated by SBTi.
Actions
Actions during the year
Reduction of scope 1 and 2 GHG emissions
Telenor has in previous years signed power
purchase agreements (PPAs) for its operations in
the Nordics. Currently, three PPAs are in
operation. The first PPA is for a wind power plant
located in Sweden which is powering Telenor's
operations in Norway. The second PPA, sourced
from a solar plant in Denmark, has started to
deliver power to Telenor's operations in Denmark,
whilst a the third PPA, sourced from a wind power
plant in Finland, went operational in the first
quarter of 2025.
Scope 3 GHG emissions
On scope 3, the work continued to ensure that
Telenor's suppliers set science-based targets.
Telenor reached the old scope 3 engagement
target in 2025. Also, True Corporation had its
science-based targets validated by SBTi in 2024.
CelcomDigi sent its science-based targets to SBTi
for validation.
In 2025, Telenor set a scope 3 absolute emission
reduction target to replace the engagement
target. To track the emission reductions of
suppliers in a much more granular way, a new
system for monitoring company-specific
emissions has been implemented.
Safeguarding network against climate risk
To reduce the risk of network outages due to
severe climate events, Telenor has continued to
adapt the network infrastructure. Examples
include elevating equipment in flood-prone areas,
increasing cooling capacity in areas prone to
extreme heat and reducing the vulnerability of
severed fibre connections by duplicating these
through so-called "dual homing". These are multi-
year efforts that systematically adapt Telenor's
networks to withstand physical climate risk
effects.
Planned future actions
Reduction of scope 1 and 2 GHG emissions
Work will continue to follow the climate transition
plan. Telenor will evaluate signing additional PPAs
to meet the need for renewable electricity in the
Nordics. In Asia, work will continue to find sources
of renewable electricity. In Bangladesh, the supply
of renewable electricity is low. Work has focused
on advocating for increased access to renewable
energy, preferably by way of PPAs, as well as
sourcing renewable energy through EACs.
Safeguarding network against climate risk
Telenor’s adaptation plan reflects two levels of
ambition. Firstly, to continue delivering services
with at least the same availability despite
increased climate risks. Secondly, to improve
network availability as businesses and society
digitalise and adopt more mission-critical
services, dependent on high availability of 5G
slices or IoT, meeting strict SLAs and regulations.
Adaptation efforts are underway, such as
strengthening towers to withstand strong winds,
raising tower foundations and installing
equipment in flood-prone areas. Additionally,
more sites are being equipped with backup
battery power or increased battery capacity and
are being supported with dual fibre or microwave
back haul connections.
Energy consumption and mix
Most of Telenor's energy consumption is related
to grid electricity. The residual emissions of the
grids are markedly different between the Nordic
and Asian markets. The grid electricity in the
Nordics is dominated by hydroelectric power and
other renewable energy sources.
The grid electricity in Asia is more mixed, with
coal, gas and oil accounting for a significant
proportion of grid mix. Both regions' energy mix
includes a small proportion of nuclear energy.
Other fossil-based energy sources mainly come
from diesel, used in generators in the Asian
market where connection to grid electricity is
either unavailable or of poor quality, leading to
frequent brownouts. A significant amount of
these generators, particularly in Pakistan, have 
been replaced by off-grid solar and storage
technologies.
Telenor has no significant activities in high climate
impact sectors. 
Lock-in carbon and fossil fuels
Telenor's business does not contribute to carbon
lock-in because it primarily relies on digital
infrastructure, which can be rapidly upgraded to
use renewable energy sources, unlike industries
dependent on long-lived, carbon-intensive assets.
Furthermore, no significant capex (capital
expenditure) is related to assets that use fossil
fuels.
As some of the consumed electricity in the
Nordics was not covered by Guarantees of Origin,
the residual electricity consumption will carry the
residual energy mix emission factor for that
country, which to some extent will include a
smaller portion of nuclear energy. The total
amount of consumed nuclear energy by this
mechanism is negligible.
Energy consumption from non-renewable sources
2025
2024
Total fossil energy consumption (MWh)
951,751
906,329
Share of fossil sources in total energy consumption (%)
44%
43%
Energy consumption from renewable sources
2025
2024
Fuel consumption from renewable sources, including biomass (also
comprising industrial and municipal waste of biologic origin, biogas,
renewable hydrogen, etc.) (MWh)
0
0
Consumption of purchased or acquired electricity, heat, steam, and
cooling from renewable sources (MWh)
1,180,898
1,159,996
The consumption of self-generated non-fuel renewable energy (MWh)
33,159
27,408
Total renewable energy consumption (MWh)
1,214,057
1,187,404
Share of renewable sources in total energy consumption (%)
56%
57%
Total energy consumption (MWh)
2,165,808
2,093,733
GHG emissions - scopes 1, 2 and 3
Gross scope 1 and scope 2 GHG emissions
Retrospective
Milestones and target years
2019 (Base
year)
2024
2025
%N/N-1
2025
2030
2045 (Net
zero)
Annual %
target/Base
year (2030)
Annual %
target/Base
year (2045)
Scope 1 GHG emissions
Gross scope 1 GHG emissions (tCO2eq)
95,640
101,755
102,974
1%
Nordic region
2,095
592
798
35%
Asia region
93,545
101,163
102,176
1%
Scope 2 GHG emissions
Gross location-based scope 2 GHG emissions (tCO2eq)
337,294
471,457
465,672
(1)%
Nordic region
32,413
17,204
12,971
(25)%
Asia region
304,882
454,253
452,688
(0.3)%
Gross market-based scope 2 GHG emissions (tCO2 eq)
462,197
249,114
275,143
10%
Nordic region
143,803
17,699
3,089
(83)%
Asia region
318,394
231,414
272,040
18%
Scope 1 and scope 2 GHG Emissions
Gross market-based scope 1 & 2 GHG emissions (tCO2eq)
557,837
350,869
378,117
8%
(35)%
Nordic region
145,898
18,291
3,887
(79)%
Asia region
411,939
332,577
374,216
13%
Scope 1 and scope 2 GHG emissions from continuing operations (excluding Telenor Pakistan)
Gross market-based scope 1 & 2 GHG emissions (tCO2eq)
362,087
201,650
235,817
17%
Nordic region 1)
145,898
18,291
3,887
(79)%
(95)%
(9)%
(4)%
Asia region
216,189
183,358
231,916
26%
(50)%
(5)%
(4)%
Gross market-based scope 1 & 2 GHG emissions (% reduction from base-year)
(44)%
(35)%
(21)%
(37)%
(69)%
>(90%)
(6)%
(4)%
1) Annual % target/Base year (2045) of (4)% in Nordic region refers to 2040 (not 2045), aligned with the Nordic target.
Gross indirect (scope 3) GHG emissions categories
Retrospective
Milestones and target years
2019
(Base year)
2024
2025
%N/N-1
2025
2030
2045 (Net
zero)
Annual %
target/Base
year (2030)
Annual %
target/Base
year (2045)
Significant scope 3 GHG emissions
1 Purchased goods and services
448,776
343,509
477,870
39%
2 Capital goods
134,615
157,380
106,842
(32)%
3 Fuel and energy-related activities (not included in scope 1 or scope 2)
109,432
75,263
80,164
7%
4 Upstream transportation and distribution
2,527
2,672
2,415
(10)%
5 Waste generated in operations
N/A
N/A
N/A
—%
6 Business travelling
4,198
4,476
6,218
39%
7 Employee commuting
18,728
15,360
13,443
(12)%
8 Upstream leased assets
957
2,644
4,479
69%
9 Downstream transportation
N/A
N/A
N/A
—%
10 Processing of sold products
N/A
N/A
N/A
—%
11 Use of sold products
44,716
16,920
12,828
(24)%
12 End-of-life treatment of sold products
4,594
4,205
4,129
(2)%
13 Downstream leased asset
N/A
N/A
N/A
—%
14 Franchises
N/A
N/A
N/A
—%
15 Investments
368,596
389,185
389,185
—%
Total gross indirect (scope 3) GHG emissions (tCO2 eq)
1,137,140
1,011,614
1,097,573
8%
Share of spend to suppliers with science-based targets
8%
63%
67%
6%
66%
N/A
N/A
Share of investees with science-based targets 1)
50%
100%
100%
100%
100%
100%
Total gross indirect (scope 3) GHG emissions (tCO2 eq) from continuing
operations (excluding Telenor Pakistan)
Total gross indirect (scope 3) GHG emissions (tCO2eq)
1,045,786
948,159
1,025,889
8%
Total gross indirect (scope 3) GHG emissions (% reduction from base year)
(9)%
(2)%
(80)%
(28)%
>(90%)
(3)%
(4)%
1) Share of investees with science-based targets at 100% in 2025, consisting of True Corporation (which has validated science-based targets) and CelcomDigi (which has submitted targets to SBTi for validation)
The increase in reported emissions from Purchased goods and services, and Capital goods, from 2024 to
2025, is primarily driven by changes in the emission factors used to convert supplier spend data to
supplier emissions data. For the majority of suppliers, emissions factors stem from estimations of their
emissions based on revenue, not from emissions numbers reported by them. This makes their emission
factors swing with changes in revenue. For suppliers with a year-on-year emissions volatility > 20 %
(defined by Telenor's emissions factor supplier, S&P, as an outlier), the compound, absolute emissions
change (largely driven by revenue increases) was 53 %.
GHG intensity per revenue
GHG intensity per net revenue
2025
2024
%N / N-1
Total GHG emissions (location-based) per net revenue
(tCO 2 eq/000'NOK)
0.020
0.020
3%
Total GHG emissions (market-based) per net revenue
(tCO2 eq/000'NOK)
0.018
0.017
6%
Quantitative Reconciliation
2025
2024
Net revenue used to calculate GHG intensity
81,387
79,928
Net revenue (other)
0
0
Total net revenue (note 3 and note 12 in  financial statements)
81,387
79,928
Quantitative Reconciliation
2025
2024
Total GHG emissions location-based (tCO2 eq)
1,666,219
1,584,826
Total GHG emissions market-based (tCO2eq)
1,475,690
1,362,483
Total GHG emissions (tCO2 eq)
1,475,690
1,362,483
GHG emissions by country1)
2025
2024
GHG emissions by country
(tCO2 eq)
Scope 1
Scope 2
Scope 3
Scope 1
Scope 2
Scope 3
Norway
127
670
189,299
154
630
161,580
Sweden
470
753
135,402
26
1,366
85,923
Denmark
74
59
76,258
233
15,498
58,679
Finland
127
1,607
138,847
180
204
153,442
Bangladesh
11,917
219,856
95,939
13,715
169,570
96,807
Pakistan
90,259
52,083
72,307
87,448
61,771
64,613
Other
0
101
390,053
0
73
390,571
Telenor
102,974
275,143
1,097,573
101,755
249,114
1,011,614
GHG emission reduction instruments and biogenic emissions2)
GHG Emission reduction instruments
2025
2024
Biogenic emissions of CO2 from combustion or bio-degradation of biomass not
included in scope 1 GHG emissions
N/A
N/A
Percentage of contractual instruments used for sale and purchase of energy
bundled with attributes about energy generation in relation to Scope 2 GHG
emissions
37%
24%
Percentage of contractual instruments used for sale and purchase of
unbundled energy attribute claims in relation to scope 2 GHG emissions
63%
76%
Percentage of contractual instruments, scope 2 GHG emissions 3)
68%
70%
Footnotes
1) In the GHG emissions by country table, there may be several business units for each country. For scope 3
emissions, listed emissions are attributed to the business units in the country, the actual emissions may happen
elsewhere (e.g. for upstream value chain emissions from suppliers)
2) Entries marked "N/A" relate to disclosure requirements where data is not available, either for direct entries or to
perform estimates.
3) While the Group's total percentage of contractual instruments is 68%, this represents 98% in the Nordic region and
43% in the Asia region.
Disclosure of types of contractual
instruments (scope 2 GHG emissions)
Telenor uses energy attribute certificates (EACs) 
to make claims on the source of renewable
electricity consumed by its operations. EACs
provide information about the quantity and origin
of electricity from renewable energy sources.
Telenor uses Guarantees of Origin (GOs) in Europe
and International Renewable Energy Certificates
(I-RECs) in Asia.
Significant changes in reporting boundaries
There were no significant changes in reporting
boundaries in 2025. Telenor Pakistan exited
Telenor's portfolio December 31, 2025, but the
company's emissions are included in the
reporting.
REPORTING METHODOLOGIES
Telenor follows the GHG Protocol Corporate
Standard for calculating its greenhouse gas
emissions as well as energy consumption, with
distinct methods for scope 1 and scope 2
emissions. There are no major omissions in the
GHG inventory or energy consumption data.
Telenor calculates energy consumption for both
fuels and electricity usage. For fuels, the
companies report used fuel volumes (litres or
cubic metres) that are then translated to energy
(MWh) based on publicly available conversion
factors (UK GHG Conversion Factors for
Company Reporting). For electricity
consumption companies report consumptions
directly as MWh.
Scope 1 emissions
For scope 1, emissions are estimated based on
specific emission factors tied to the types of
fuels and propellants consumed across
Telenor's operations, primarily sourced from
the United Kingdom's Department for Energy
Security and Net Zero (formerly DEFRA).
Scope 2 emissions
For scope 2 emissions, Telenor uses both
location-based and market-based approaches.
Location-based emission factors are provided
by the International Energy Agency (IEA), while
market-based factors are available only in
Nordic regions, where they are supplied by the
Association of Issuing Bodies (AIB). This
structured approach ensures consistency and
accuracy in Telenor’s GHG reporting.
Scope 3 emissions
Scope 3 emissions are estimated based on
various methods (average, spend-based,
distance-based, fuel-based, primary data),
according to the GHG Protocol. Categories 1, 2
and 15 represent the highest emissions and are
therefore included in Telenor's public scope 3
target validated by SBTi. Various emission
factors are used for different scope 3
categories. For category 3, data from Statista is
used, for category  11, IEA emission factors are
used. Categories 5, 9,10, 13 and 14 are deemed
immaterial, and no data is being reported.
Scope 3 - category 1 (purchased goods and
services and 2 (capital goods)
Emissions in categories 1 and 2 for "purchased
capital goods and services" are calculated using
a spend-based method, based on supplier
spend and supplier revenue emission intensities
for scope 1, 2 and 3 upstream where this data is
available. Telenor is committed to continuously
improving data quality, and in 2025 this included
corrections and refinements to the spend data. 
An EEIO (Environmentally Extended Input–
Output) model is used for the remaining spend.
This is achieved by multiplying spend within
each specific sectorial spend category by the
matching sector-specific emission intensity
factor in the EEIO model.
Telenor does not currently request or use
bilaterally provided primary data  from
suppliers, such as LCA data for purchased
products. However, for its most strategic
suppliers, Telenor regularly follows up progress
in suppliers' emission reduction plans and
initiatives. This latter work will intensify as
Telenor continues to reduce its category 1&2
scope 3 emissions.
Scope 3 - category 6, 11 and 12
Primary data was used to calculate emissions
for scope 3; categories 6, 11 and 12,
representing 2.1% of total scope 3 emissions for
reporting year.
  Scope 3 - category 5, 9, 10, 13 and 14
N/A is used for these categories because they
are not applicable to Telenor.
Scope 3 - category 15 (investments)
Category 15 emissions include the investees
scope 1 and 2 emissions as publicly reported by
CelcomDigi and True Corporation, but not their
scope 3 emissions. This is according to
Telenor's interpretation of GHG Scope 3
standard, and also due materiality concerns
related to incomplete scope 3 data from certain
investees.
The reason scope 3, category 15 emissions
(investments) are the same for 2025 and 2024,
is that the emissions are based on the annual
reports of CelcomDigi and True Corporation for
2024 (as the 2025 reports are not published at
the of data collection for this report).
Biodiversity pictogram.png
ESRS E4
Biodiversity and       
ecosystems
The World Economic Forum listed
bio-diversity loss and ecosystem
collapse as the second highest long
term risk in their 2025 risk review.
Loss of habitat is a key driver of this
ongoing crisis. Even though each
base station has a low impact on
nature and ecosystems, Telenor's
around 55,000 base stations across
its markets make this a material area.
How Telenor makes an impact
Telenor’s value chain affects biodiversity mainly
through the land use associated with building,
operating and maintaining telecom towers and
related infrastructure, which can fragment
ecosystems and disrupt species.
Studies to date indicate negative impacts to
habitat disturbance and barrier effects from
tower lighting. The topic is still immature with
limited data availability.
In 2025, Telenor completed its first Nordic‑wide
GIS‑based biodiversity assessments to
understand which sites are located in or near
sensitive areas. The company also advanced
restoration of land through the ongoing shutdown
of the Norwegian copper network. Although
Telenor currently has no standalone biodiversity
policy or dedicated targets, it has begun
assessing the mitigation hierarchy as a framework
for future action.
Entering 2026, Telenor plans to expand
biodiversity assessments to deepen its
understanding of high‑impact sites, and identify
concrete mitigation measures to better integrate
biodiversity considerations across its operations.
This assessment will be for internal use, and the
focus will not be on external reporting.
Impacts, risks and opportunities (IROs)
Telenor has identified the following impacts, risks
and opportunities related to ESRS E4 Biodiversity
and ecosystems.
IROs
Relevance for Telenor
Value
chain
Short,
medium
or long
term
Biodiversity loss
-
Negative
impact
There is actual negative impact on nature from Telenor's
construction, operation, maintenance, and
decommissioning of telecommunication towers, cables
and related infrastructure, contributing to fragmentation
and disruption of ecosystems, as well as increased
possibility for biodiversity loss.
↑ =
S, M
State of species
-
Negative
impact
There is potential negative impact on species, such as
birds, due to barrier effects of telecommunication towers
with artificial lighting which disrupts their navigation and
increases the risk of collision, resulting in the species
avoiding these areas and altering their migration routes.
Other species may also be negatively affected by network
infrastructure, e.g., animals getting trapped in copper
infrastructure.
↑ =
S, M
The IRO process
Telenor’s work on its impact on biodiversity and
ecosystems is still in an early stage. Data at this
point in time is therefore scarce, and this section
emphasises Telenor's first steps in this area, as
well as what the company plans to step up in the
future. For 2025, Telenor is making use of the
phase-in provisions in accordance with Appendix
C of ESRS 1 (ESRS 2 §17), as well as the "Quick fix"
adoption by EU in July 2025.
Investigations into Telenor's impact on
biodiversity and ecosystems started with its DMA.
No dependencies, physical or transition risks or
systemic risks were identified in the DMA. This
does not necessarily mean that there are no such
risks, opportunities or dependencies, but
primarily reflects that the topic is immature in
Telenor. Consultations with potentially affected
communities have not been conducted.
Biodiversity loss
Telenor builds, develops and maintains
telecommunication towers, entailing the use of
land. In addition to the towers, there is often
supportive infrastructure, such as access roads,
electricity supply and auxiliary buildings. This land
area footprint contributes to fragmentation and
disruption of ecosystems, as well as increased
risk for biodiversity loss.
State of species
Telecommunication towers can result in barrier
effects and disrupt the navigation of birds, as well
as leading to increased risk of collisions. A barrier
effect is caused by towers with artificial lighting,
causing species to avoid these areas and alter
their migration routes.
Assessing the effects of sites on biodiversity
and ecosystems in the Nordics
Telenor have launched assessments of the
footprint of its operations in the Nordics, by using 
Geographic Information Systems (GIS). All Nordic
business units have been covered in this
assessment. A key purpose of the assessment is 
to get an overview of the extent the company's
sites in its Nordic markets affect biodiversity and
ecosystems, as well as the reported number of
sites in or near biodiversity-sensitive areas. The
outcome of the assessment is found in the table
of sites in or near biodiversity-sensitive areas.
Telenor has more granular data, but due to the
number of sites, as well as national regulation
restricting Telenor to publicly disclose exact site
locations, further details haven been exempted
from external reporting.
Impact on strategy and business model
Telenor is still in an early phase of investigation of
the impact from its operations on biodiversity and
ecosystems. This assessment has not matured
into an investigation on whether, or in which way,
biodiversity and ecosystems have an impact on
Telenor's strategy and business model. The area
involves risk to Telenor, and is not expected to
affect strategy and business model in major ways.
The limited resilience analysis that has been made
is focused on Telenor's own operations, and the
short to medium time frame. The current
assessment provides guidance on which sites
(sites located in key biodiversity areas or areas
with red-listed species) should be prioritised for
mitigative measures in order to reduce negative
impact. Further work with the area will determine
the details of said measures.
Policies
Telenor does not have a standalone policy on
biodiversity and ecosystems. These topics are
briefly covered in the Sustainability Policy.
Targets
Telenor does not have targets for biodiversity and
ecosystems.
Actions
Actions during the year
The focus in 2025 has been to continue the
business unit assessment of impacts from the
company's operations. Telenor has been assisted
by a third-party team of biologists from the
international consultancy AFRY on relevant
targets for the area.
Decommissioning
Telenor is continuously decommissioning
infrastructure that is no longer in use, thereby
reducing the footprint and restoring previously
occupied land area back to nature. One important
project that continued in 2025 was the shutdown
and removal of the copper fixed network in
Norway. The scope of this action is Telenor's own
operations, and the primary time horizon is short-
term.
Co-sharing of sites
Part of the purpose of establishing Telenor
Infrastructure as a separate business area in 2022
was to sell access to towers to corporate
customers, who then will not need to build their
own new site for that area. Increased co-sharing
can lead to substantial savings in terms of the
number of base stations needed, and is thus a
positive contributor to lower impact on
biodiversity and ecosystems. The scope of this
action is primarily Telenor's own operations, and
the primary time horizon is short-term.
Planned future actions
Telenor is assessing the mitigation hierarchy,
which is a framework for managing negative
impacts on nature and ecosystems, as a relevant
framework for mitigative action. Telenor is not
currently using biodiversity offsets and has not
incorporated local and indigenous knowledge and
nature-based solutions into actions related to
biodiversity and ecosystems.  .
Impact metrics related to biodiversity
and ecosystems change
The table below shows the  number of sites in or
near protected areas and use of land.
Number of sites in
or near
biodiversity-
sensitive areas
Area of sites in or
near biodiversity-
sensitive areas
(thousand m2)1
Norway
155
346
Sweden
158
353
Denmark
343
766
Finland
54
121
Total
710
1,586
REPORTING METHODOLOGY
The methodology of this assessment is to cross
reference GIS map layers with all base stations
in a country with map layers containing
information about red-listed species, key
biodiversity areas (KBAs), protected areas and
nature types.
Although map availability differ between the 
countries where assessments are undertaken;
Finland, Sweden, Denmark and Norway, the
main methodology remains similar. The
assessments provide an overview of where the
most impactful sites are located.
There are significant uncertainties in this initial
study of Telenor's footprint. One source of
uncertainty is that the map data available from
the four Nordic countries differ (e.g. for Finland,
there is a single metric integrating a lot of
different biodiversity information, and in
Sweden, red-listed species was not included in
the map material used). Also, in most cases,
only sites in (and not near) biodiversity-sensitive
areas is included. A third source of uncertainty
is the significant under-reporting of red-listed
species in a country.
1  The area is calculated by multiplying the sites with a factor of 2,233 m2 per site. This is the average footprint per site, including a buffer zone with a radius of 25 m, based on a third party expert  assessment.
Circular economy lvl 3@3x.png
ESRS E5
Resource use and             
circular economy
The telecom industry uses a significant
amount of electronic and electrical
equipment. The world is facing global
challenges due to the extraction of finite
materials and the growing volume of
electronic and electrical waste.
Strengthening circular business models
and co-sharing of infrastructure is
essential to reduce environmental harm,
conserve scarce resources, and support
a more sustainable digital society.
How Telenor makes an impact
Telenor impacts circularity and the environment
through its resource use in the value chain. The
most important negative impact is caused by the
procurement of electronic and network
equipment, whose production involve extensive
resource extraction and mining. In addition, the
limited level of circularity in Telenor's operation
and significant volumes of electronic waste from
network equipment, servers, PCs and mobile
phones have a negative impact.
Key risks include future shortages of critical ICT
equipment due to scarcity of raw materials, which
could increase costs or threaten network
operation. Telenor works to improve device
take‑back schemes, enhancing reuse and
refurbishment, increasing recycling rates, and
reducing the number of new network sites
through infrastructure sharing.
In 2025, Telenor completed its first resource
inflow and outflow estimates for selected product
categories. The take-back rate for mobile devices
was 14%, compared to 13% in the previous year,
when the figure only included mobile phones. The
change in methodology is explained further
below.
Going forward, Telenor will focus on scaling
circularity initiatives, expanding material‑flow
assessments, evaluating how to reuse network
and consumer devices, and collaborating further
with industry partners to standardise circular
practices.
Impacts, risks and opportunities (IROs)
Telenor has identified the following impacts, risks
and opportunities related to ESRS E5 Resource
use and circular economy.
IROs
Relevance for Telenor
Value
chain
Short,
medium
or long
term
Resource inflows and use
-
Negative
impact
There is actual negative impact on environment and nature
due to the use of raw materials (e.g. cobalt, lithium, gold,
copper, palladium) in production of equipment and products
that Telenor purchase (e.g. smartphones and network
equipment).
↑
M
-
Risk
There is risk of shortage of certain ICT (information and
communication technology) products and network
equipment critical to Telenor's operations due to finite and/
or scarce resources, potentially resulting in higher costs and/
or delays in delivery of supplier products.
↑ =
M, L
Resource outflows related to products and services
-
Negative
impact
There is actual negative impact to the environment and
society that circular economy in Telenor business models is
still early phase. By increasing the take back rate and lifetime
of handsets, Telenor can contribute to increased resource
efficiencies in society.
↓
S, M
IRO 3.svg
Waste
-
Negative
impact
There is actual negative impact on the environment from
high consumption of EEE (electric and electronic equipment)
especially when not recycled or reused.
=↓
M
Resource inflows and use
Telenor sources high volumes of EEE necessary
for mobile communications services, both in the
form of mobile devices and the equipment used in
mobile networks. Some of the raw materials used
to produce equipment are increasingly scarce and
finite resources. To expand connectivity, Telenor
also sources the construction of mobile towers,
data centres and other types of buildings. Telenor
aims to reduce these volumes, the number of
towers required, and/or build infrastructure that
can be shared by multiple customers, decreasing
environmental impact.
Resource outflows for products and services
To mitigate the negative impact on the
environment from consumption of resources and
creation of EEE-waste, Telenor is working to
increase the take-back rate of sold mobile phones
and devices, to ensure that these are refurbished
and resold, or recycled if necessary. This reduces
the need for new materials and energy for
manufacturing new devices, as well as reduces e-
waste and keeps important rare minerals in the
cycle.
Waste
The growing demand on electronic products and
their short lifespans has resulted in e-waste
becoming a significant concern and risk for the
industry. E-waste is considered hazardous waste,
as it contains toxic materials or can produce toxic
chemicals when treated inappropriately. In the
Nordics, Telenor sells a large number of mobile
phones to customers. As these are a considerable
source of e-waste, Telenor specifically prioritises
phone reuse and recycling within its own Nordic
operations.
Telenor sells very few mobile phones in its
markets in Asia, hence this is only material for the
Nordic operations.
Maturity
Circular economy as a sustainability area is less
mature in terms of methodologies, metrics, tools
and standards than the climate area. There is
limited support for sectorial and cross-industry
methods, metrics and criteria for setting science-
based targets, as well as available consistent and
comparable upstream and downstream data from
suppliers.
Telenor therefore cooperates with other telecom
operators to align on priorities and targets in this
area to promote consistent approaches and
expectations to common suppliers, thereby
supporting a scaled approach.
Due to this non-mature status, formal screening
of upstream and downstream suppliers' circular
economy target setting and performance is not
yet implemented. Consultation with affected
communities currently relies predominantly on
survey results from customers. In 2024, GSMA
conducted a consumer survey on the reuse of
mobile phones, covering 10,000 customers across
26 countries.
Telenor expects that new regulations and
standards for circular practices and target setting
will evolve over the coming years and the
company will adopt these when available.
Impact on strategy and business model
Telenor will continue to develop its commercial
offerings in the Nordics, aiming to reach targets
set for device circularity. Telenor addresses
circularity of devices primarily through take-back
programmes, re-use/refurbishment and recycling.
The company runs several programmes to
encourage take-back of unused or obsolete
electronic devices as well as utilisation of re-used
or refurbished devices. The company ensures
data-wiping, inspection, repair and guarantees of
refurbished devices.
Telenor practices active network sharing in its
mobile networks at large scale in three of its
operations in the Nordics. In addition, the
separate Nordic Towers business pursues higher
future tenancy rates that will further reduce the
need for construction of additional towers. The
mobile operations in Asia will, to varying degrees,
offer space in their own towers and rent space
from others to increase tenancy ratios. There are
opportunities to increase these practices further.
Policies
Telenor's publicly available Sustainability Policy
guides the handling of the four IROs. To mitigate
negative impact on nature due to raw material use
in the upstream value chain, it applies  the
Mitigation Hierarchy, to avoidance and reduce
raw material consumption.  It also states that use
of raw materials  in inflows shall be minimised,
implicitly encouraging use of recycled materials in
purchased goods.
To address the risk of shortages of ICT products,
it focuses on increased resource efficiency, life
extension and supplier diversification. To alleviate
the limited circularity of Telenor's operations, the
main measure is to strengthen device return
programmes and incentivising reuse. It mitigates
the negative impact of high consumption of EEE, 
through strict e-waste standards, and extending
product lifecycles via refurbishment and reuse.
The policy requires Telenor's companies to use
certified suppliers for downstream handling of e-
waste and to apply the EU waste hierarchy in the
Waste Framework Directive as a tool to increase
circularity.
The policy covers all controlled operations,
geographies and relevant stakeholder groups,
including upstream and downstream. However, it
does not detail specific activities, as the best
method of compliance can vary based on
country-specific laws and regulations and is
therefore the responsibility of each operation.
Monitoring and reporting is currently limited to
handling of e-waste. Reporting on handling of
total e-waste is performed annually, while take-
back rates are reported quarterly. As part of both
the quarterly and annual reporting, the
development compared to earlier periods is
monitored, analysed and followed up if exceptions
are identified.
The accountable policy owner is EVP People,
Sustainability and External Relations. 
Mitigation Hierarchy
1)  Outflows: Goods and materials that leave Telenor, such as sold products and waste
Waste hierarchy NEW.svg
Targets
Telenor joined a sectorial initiative in GSMA
(Global System for Mobile Communications
Association) in 2023 that focuses on boosting
circularity for mobile devices. Telenor has ratified
the following voluntary outflow1) targets for
Telenor's Nordic mobile operations (see GSMA's
• By 2030, the number of used mobile devices
collected through operator take-back
schemes should amount to 30% of the
number of new mobile devices distributed
directly to customers. The purpose of this
target is to prolong the active lifetime for a
higher number of mobile phones by
increasing the share of reused phones in the
market. The main  assumption is that a higher
take-back rate for operators will help reduce
the number of still usable but unused phones
in peoples' homes.
• By 2030, no used mobile devices collected
through the operator should be landfilled.
This is a target that affects a subset of the
total e-waste that is quantified as landfilled in 
this report.
These targets reflect the stated policy priority to
reduce e-waste reduction and handle e-waste
properly. The progress toward the targets is
reported annually per Nordic company. The
targets were agreed following a strategic analysis
across GSMA members that identified mobile
phones as the most urgent area to address within
resource use. The outcome was published in the
devices.
The targets reflect EU recommendations
2023/2585 on improving the rate of return of used
mobile phones, tablets and laptops. They also
reflect the ambition to prolong the lifetime of
thereby minimise virgin raw materials used in the
supply chain. The targets will increasingly
influence selection criteria in Telenor's sourcing
processes.
Telenor has measured the take-back rate since
2020. In 2025, the take-back rate at Nordic level
was 14%, a 1 percentage point increase from
2024, when the figure only included mobile
phones but still below the 18% target for the year.
The upward trend is largely driven by the new
"Splitt" program, which enables customers to
trade in their old mobile phones, as well as our
own marketplace for refurbished devices and
stand-alone trade-in options. The take-back rate
varied between 2% and 26% across the four
markets in the Nordics, with three markets
surpassing 14%. The 2030 target is still expected
to be within reach, but will be challenging to meet.
The second target of no landfill of collected
devices was not reached in 2025. Telenor will
continue its  effort to improve data quality and
work with its partners to address this.
Actions
Actions during the year
Telenor prioritises participation in joint industry
initiatives, in GSMA and JAC (Joint Alliance for
Corporate Social Responsibility), to increase the
reuse of mobile phones and network equipment.
Both initiatives have annual action plans.
Activities with the highest impact across
participating members are pursued. Planned 
activities are then funded, staffed and organised 
accordingly. In general, GSMA activities primarily
address early analysis phases and operational
topics relevant for members, while JAC activities
focus on the execution phase, particularly in
upstream and downstream supply chains.
Cooperation in this area is the key to reaching the
required scale to create necessary to compete
with linear consumption models.
To be able to analyse and identify mitigation
measures for the three negative impacts in the
resource field going forward, Telenor in 2025
conducted a first estimate of a share of the
inflows and outflows from the company. The
results of this estimate is presented in the
following pages.
Planned future actions
Circularity of handsets and other devices
Telenor will work to increase the share of reused
phones in the sales mix to mitigate the negative
impact of raw material extraction and high
consumption of EEE. Telenor will participate in
several sector-specific collaboration projects with
other mobile telecom companies on circularity,
where the objective is to scale and standardise
practices to establish circular business models
within the industry.
Waste
All Telenor companies are mandated
to implement sustainable waste management
processes. All e-waste is to be reused or recycled
according to internationally recognised standards
and regulations. To ensure continuous
improvements of local performance, an
environmental management review shall be
conducted at least once a year. Telenor
companies are recommended to certify their
environmental management system according to
ISO 14001.
To avoid e-waste ending up in landfill, Telenor
ensures the proper disposal and recycling of EEE
materials at the end-of-life stage. Certified
suppliers of e-waste services, or those following
international standards for e-waste, are
prioritised.
Resource inflow
Telenor's resource inflows is mainly in EEE
products such as phones, home devices, as well
as network, IT and power/energy equipment.
Resource inflow was deemed material in the
double materiality assessment. For 2025, Telenor
has estimated the inflow of materials to a limited
scope, of three key elements of
telecommunications. Two are assets Telenor
procures to operate a telecom network; network
towers and 5G radios mounted on them. One is a
product for resale to customers to enable them to
use Telenor's network; mobile phones. 
The resource scope is to cover material
resources. For towers, the main impact comes
from large amounts of steel, the production of
which includes large scale mining and a global
refining chain. For 5G radios, the scope of
resources is set to a selection of resources that
are key to 5G equipment and that have a
significant negative environmental impact in their
extraction/production process . For mobile
phones, the resources in scope were decided on
because the extraction of these metals is
especially degrading, both to local nature and to
climate.
This is the first stepping stone in an immature
area. To estimate resource inflows, Telenor must
be able to credibly quantify the inflow of products,
as well as retrieve credible sources for data on the
material contents in these products. In 2025,
Telenor has been able to do so for these three
inflows. In the future, Telenor intends to expand
the scope to cover more inflow types. This year's
first estimate covers only a share of the resources
flowing in to Telenor. Telenor expects that better
external data on material contents will become
available, improving the estimates.
This year, the geographical scope is limited to the
Nordics, because of more limited data availability
in Asia, where Telenor holds a minority share in
several countries. In the future, Telenor intends to
expand the scope to cover Asia.
Share of recycled content in phones
For 2025, Telenor has estimated the share of
recycled content in mobile phones. These
estimates are based on data covering about 10%
of the phones sold in Norway in 2025. The
recycled content in the population is estimated to
23.5%, with an average weight of recycled
content per mobile phone of 46.4 g and a total
weight of recycled content in all phones in the
population of 5.8 tonnes.
As phone sales is not part of the Asia business
models, this the estimate is geographically limited
to the Nordics. In the future, better external data
on material contents and recycled content in
products will become available, improving this
estimate.   
Inflow of resources
Inflow type
Content
Total material
inflow (kg)
2025
Towers
Steel
1,589,738
5G radios
Aluminium
651,826
Barium
6
Copper
342,209
Gallium
2,249
Germanium
2,347
Gold
24
Yttrium
1
Mobile phones
Cobalt
17,212
Copper
17,212
Gold
34
Neodymium
344
Palladium
5
Silver
172
Total
Steel
1,589,738
Aluminium
651,826
Barium
6
Copper
359,421
Gallium
2,249
Germanium
2,347
Gold
58
Yttrium
1
Cobalt
17,212
Neodymium
344
Palladium
5
Silver
172
Resource outflows
Telenor's resource outflows is  mainly in EEE
products such as phones, home devices, as well
as network, IT and power/energy equipment. For
2025, Telenor reports on one metric: The take-
back rate of mobile devices. 
Outflow of resources
Telenor recognises the resources that go into
mobile phones, as estimated under Resource
inflow, also to be relevant for Resource outflows.
As Telenor sell to client the phones purchased
from producers, it is assumed that inflows equals
outflows. As such, the inflows estimate also
covers outflows.
Take-back rate of mobile devices
The table below shows the take-back rate of
mobile devices, as share of mobile devices sold.
Returned mobile devices
2025
2024
Take-back rate mobile devices
14%
13%
Waste
In the Nordic region, the reported generated e-
waste is dominated by small consumer
electronics (mobile phones, home broadband
equipment and TV devices), network and IT
equipment. This e-waste includes over 50
different materials, including rare metals, plastics,
ceramics and silicon (source: GSMA). In Asia,
battery backup is commonly used, particularly in
Telenor Pakistan, due to electricity outages and
grid-reliability challenges. The limited lifespan of
these batteries is a significant contributor to the
reported e-waste.
A residual  volume of e-waste is classified as
"non-recycled". This represents EEE that has been
collected to storage during 2025, but not yet
tested or evaluated to determine whether it can
be refurbished and reused, or whether it must be
recycled. The final reuse or recycling volume for
this residual volume will be included in the 2026
numbers.       
Hazardous waste
Hazardous waste and how it has been handled is
shown in the tables below. The only hazardous
waste material to Telenor is e-waste. Telenor
currently does not distinguish between hazardous
and non-hazardous e-waste and considers all e-
waste as hazardous.
From 2024 to 2025, recycled e-waste in Telenor
Pakistan doubled, representing half of Telenor's
total reported e-waste. This increase was driven
by a battery-swap project that began in 2024, with
most of the activity taking place this year. In
contrast, e-waste volumes declined in the other
business units.
E-waste volumes are closely linked to equipment
replacement cycles, one-off projects, and 
investments profiles including the durability of the
products involved.
Hazardous e-waste (in
tonnes)
2025
2024
Total e-waste
4,016
4,409
Hazardous e-waste
directed from disposal
3,988
4,391
Reused e-waste
141
223
Recycled e-waste
3,847
4,168
Hazardous e-waste
directed to disposal
28
18
Incineration
0
0
Landfill
28
0
Other disposal operations
0
18
Percentage of non-
recycled e-waste
0.70%
0.41%
Radioactive and other
hazardous waste (in kg)
2025
2024
Radioactive waste
0
0
Other hazardous waste
0
0
E-waste
The most material waste stream for Telenor is e-
waste from end-of-life EEE across all operating
companies. Telenor does not report on other
types of waste, such as municipal waste, as this
has not yet been deemed material. Telenor will
work further on this topic and re-evaluate its
materiality within the resource outflows area.
Landfilled e-waste
28 tonnes of e-waste was landfilled in 2025. In line
with policy, all e-waste shall be handled separately
from municipal waste and be handled for
recycling/recovery in line with laws and
regulations in each market by approved suppliers
of recycling services. Telenor relies on suppliers
to follow laws and regulations and to adhere to
contractual commitments for e-waste handling.
Radioactive waste
Telenor does not have radioactive waste from
direct operations. The telecom sector does not
use equipment or assets that contain radioactive
sources.
Durability of end-user products                   
There are two types of physical products that
Telenor has in its Nordic markets: mobile phones
and consumer home devices (routers, modems,
TV set-top boxes). For own-branded home
devices, Telenor or its outsourcing partners
collect, refurbish and repair and repackage such
devices before redistributing them to new
customers, providing the devices are not
outdated.
Telenor does not brand, produce or define
specifications for mobile phones that it purchases
to offer in the market, and Telenor is a minor
buyer of these on the global scene. Therefore,
durability, repairability and share of recyclable
content in mobile phones and their packaging is in
practice outside of Telenor's control and
influence.
Some mobile phone producers  disclose data
about durability (such as upgrade ability), repair
Page 83 Telenor Towers Norway (002).jpg
options and use of recycled materials publicly, but
the majority currently do not. Telenor does not yet
systematically collect, monitor or make
purchasing decisions based on such upstream
information.
Traditionally, mobile phones were exchanged
approximately every other year in mature markets
like the Nordics, but this has increased in the last
years to about every third year. This development
is expected to continue, helped by new
regulations that set expectations for repairability
and more years of software and security updates.
The growing market for used mobile phones also
demonstrates that their active lifetime is
increasing.
There are currently no global standards for
repairability for EEE in general or end-user
equipment in particular. There have been limited
attempts to establish voluntary eco-design rating
systems, like the Eco Rating system for mobile
phones, however this has gained limited coverage
and adoption.
The recent and upcoming regulations in EU for
charger standardisation, repairability and years of
software and security upgrades are expected to
have a much more material impact on prolonged
lifetime, initially for end-user devices and later for
EEE equipment in general.
The lifetime of network and IT equipment used in
the B2B (business-to-business) market varies, but
as a rule of thumb IT servers and PCs have an
expected production lifetime in Telenor of +/- five
years. The majority of network equipment can be
expected to have an average active lifetime of +/-
10 years.
REPORTING METHODOLOGIES
Take-back rate
The take-back rate of mobile devices is defined
as the number of used mobile devices collected
through operator take-back schemes, divided
by the number of new mobile devices
distributed to customers. For this year, the
take-back rate covers the Nordics. In 2025, the
industry association GSMA expanded its'
definition of take-back rate from "phones" to
include "devices", such as smart watches or
mobile routers with SIM support- Telenor
updated its' definition correspondingly.
Landfilled e-waste
The total reported e-waste includes all EEE that
is collected for potential disposal. This shall
either be reused or recycled. If any such e-
waste is not documented as recycled or reused,
it is reported as landfilled.
Circularity targets
The metrics used for Telenor's  public targets
for circularity of mobile phones are sector-
specific definitions and have been jointly
developed with GSMA.
Metrics that measure reuse and recycling of
mobile phones and home broadband/TV
devices are calculated based on the number of
devices, not by the usual method of absolute
weight in tonnes.
Metrics for the total volume of e-waste for all
EEE are reported in tonnes.
Recycling data
Telenor collects data annually from all
operations about weight of all generated e-
waste and the share that is reused, recycled or
landfilled.
In addition, the operations in the Nordics that
distribute (rent/sell) phones, or home devices to
customers report more granular data about the
number of devices distributed, collected,
reused, recycled or landfilled. These granular
data are used to report against the take-back
rate target for mobile phones.
All other available data about durability
(designed lifetime), repairability, use of recycled
materials in inflow products and goods, as well
as their packaging, depend on this data being
made public by the respective upstream
suppliers of the purchased products.
Telenor currently does not collect data
necessary to report on the share of recyclable
materials in purchased products or in their
packaging. 
Inflows
Material inflow per type (towers, 5G radios and
mobile phones) is estimated by multiplying the
number of units added the reporting year with
an estimate of the amount (weight) of materials
in a representative unit. While the estimate is
fairly complete for towers and mobile phones,
for 5G radios it covers a limited share of the
total for 2025.
The estimate of the amount of materials in a
representative unit is based on supplier data,
LCAs, industry reports, academic papers and
other sources. However, few suppliers publish
such data and there is a limited number of
relevant sources, constituting an uncertainty in
the estimation. For 2025, only open sources
have been considered.
Telenor uses the quantity of mobile phones sold
(the reporting year) as the quantification of the
inflow of mobile phones, assuming that the
inflow equals the outflow of mobile phones
(over time).
Share of recycled content in phones
The share of recycled content in phones is
estimated as a weighted average of the share
of recycled content in the nine phone models
that Telenor sold the most of in Norway in 2025,
weighted by sales volumes. For models for
which there is no information on the share of
recycled content, we assume the share is zero.
Factory.png
EU taxonomy
for sustainable activities
The EU taxonomy regulation is a key
element of the European Green Deal. The
taxonomy is a classification system that
provides specific criteria for economic
activities to be defined as sustainable,
with the aim to direct investments
towards sustainable activities and
projects. 
Economic activities are eligible when they fall
within the scope of the activities defined in the EU
Taxonomy, and aligned (sustainable) if it both
makes a substantial contribution to at least one of
the environmental objectives and meets all the
specific technical screening criteria, including the
'Do No Significant Harm' (DNSH) requirements.
For the telecom industry, the vast majority of
telecom activities, including mobile and fixed
networks, are currently not included in the
taxonomy. Telenor provide telecommunication
services and the sector classification is NACE
K61.1.
In accordance with the simplified delegated
regulation as amended in July 2025, Telenor has
applied the materiality thresholds for the 2025
reporting.
For 2025 the turnover considered non-material
amounted to NOK 1,776 million out of NOK 81,387
million or 2%. For 2025 the capex considered non-
material amounted to NOK 986 million out of NOK
17,024 million or 6%, and the opex considered
non-material amounted to NOK 193 million out of
NOK 5,345 million or 4%.
In the 2024 reporting Telenor reported four
activities as eligible to support the climate change
mitigation objective and two activities as eligible
within the circular economy. The turnover of
eligible activities was in total 2%, the eligible
capex was 5% and opex 2% in 2024.
The activities considered eligible for climate
change mitigation and circular economy were the
following:
• Data processing, hosting and related activities
(CCM 8.1 and NACE K63.10)
• Data-driven solutions for GHG emissions
reductions (CCM 8.2 and NACE K61.10,
K62.10/20/90 or K63.10)
• Installation, maintenance, and repair of
renewable energy technologies (CCM 7.6 as part
of construction and real estate activities which
could be associated with several NACE codes)
• Acquisition and ownership of buildings (CCM 7.7
and NACE M68 related to real estate activities)
• Sale of second-hand goods (CE 5.4 and NACE
G47 related to resale of used goods)
• Product-as-a-service and other circular use-
and result-oriented service models (CE 5.5 and
NACE G47 or O77 related to sale of retails goods
and rental and leasing activities)
Most of these activities relates to other sectors
than the telecommunication sector, but these
activities have been the basis of the assessment
of the non-material share for 2025.
Data processing, hosting and related
activities
Telenor has several data centres. However, these
are related to IT and network infrastructure.
Included in the non-material assessment the
investments in data centres has been considered,
as well as the revenues, capex and opex for the AI
Factory.
Data-driven solutions for GHG emissions
reductions
Telenor provides solutions that may enable
customers to reduce their emissions, and the
following products have been included in the
assessment of this activity: Internet of Things (IoT)
solutions for the automotive segment, utilities,
smart cities (e.g. optimisation of energy
consumption in buildings), solutions for remote
meetings as well as the company BLDNG.ai in
Telenor Amp.
Installation, maintenance, and repair of
renewable energy technologies
This activity covers installation, maintenance and
repair of renewable energy technologies. This has
previously mainly been related to invests in solar
sites in the mobile network to reduce the use of
diesel generators, replacement of equipment or
installation of solar panels on buildings.
Acquisition and ownership of buildings
This activity covers buying of real estate and
exercising the ownership of that real estate, and
corresponds to additions of buildings to property,
plant and equipment.
Sale of second-hand goods
This activity relates to sale of second-hand goods
that have been used for their intended purpose by
a customer. For Telenor this activity relates to the
sale of used mobile phones in the Nordics.
Product-as-a-service and other circular use
and result-oriented service models
Telenor has product-as-a-service model mainly
for different types of customer premise
equipment (CPE) such as routers, TV-boxes and
mobile phones.
Minimum safeguards  
The assessment of minimum safeguards has been
done at group level covering human rights, anti-
corruption, taxation and fair competition. Telenor
follows and complies with the OECD guidelines for
multi-national enterprises. These topics are
covered in the Code of Conduct and Group
Governing Documents, as well as being integrated
in Telenor’s enterprise risk management
process.  
Human rights
Telenor’s ambitions and requirements with
regards to human rights are embedded in the
company’s Code of Conduct, Supplier Conduct
Principles and Human Rights policy, which are
based on the following international instruments:
the Universal Declaration of Human Rights (UDHR),
the International Covenant on Civil and Political
Rights (ICCPR), the International Covenant on
Economic, Social and Cultural Rights (ICESCR) and
the ILO Declaration on Fundamental Principles and
Rights at Work.  
Telenor’s governance principles ensure that all
operating entities are committed to respecting
human rights in accordance with the UN Guiding
Principles on Business and Human Rights, the
OECD Guidelines for Multinational Enterprises, UN
Global Compact and the Global Network Initiative
(GNI) Principles on freedom of expression and
privacy. This includes assigning designated
resources to ensure regular human rights due
diligence across the organisation to identify and
address negative potential and actual human
rights impacts, as well as meaningful engagement
with stakeholders. These processes align with the
Norwegian Transparency Act requirements and
are reported upon accordingly.  
Anti-corruption
Telenor is committed to conducting business
activities in a transparent manner, maintaining the
highest ethical standards, and complying with
applicable anti-corruption laws and
regulations. Telenor’s commitment and zero
tolerance for corruption is clearly stated in
Telenor’s Code of Conduct, which is the
foundation of the company’s corporate culture
and sets out high standards of integrity on how
Telenor does business. 
The Code of Conduct and the Anti-Corruption
Policy prohibit corrupt conduct in all Telenor’s
business operations. The company actively
manages corruption risks through the Anti-
Corruption Compliance Programme, which
includes implementation of the internal controls
across the organisation to prevent, detect and
mitigate any improper conduct. 
Taxation
Telenor maintains a responsible tax policy and
practices in line with legislation in every
jurisdiction of operation. Telenor follows the
terms of applicable double taxation treaties,
relevant OECD guidelines in dealing with transfer
pricing and establishing taxable presence. The
company endorses transparency and fairness
across the global tax system, exchange of
financial information and concerted action to
fight base erosion and profit shifting. 
Fair competition
Adequate safeguards are in place to ensure that
Telenor is committed to competing fairly and to
complying with applicable competition laws and
regulations through Group governing documents,
including the Code of Conduct and Group
Competition Compliance Policy. This policy
ensures implementation of a risk-based
competition compliance programme, adhering to
relevant international standards to prevent,
detect and remedy improper conduct, including
but not limited to risk assessment,
communication and training, monitoring, incident
management and reporting. In addition, legal
experts are involved to advise on risk in day-to-
day operations.  
The mandatory reporting table is found on page
157.
REPORTING METHODOLOGY
The definitions of operational expenditure
(opex) and capital expenditure (capex)
according to the taxonomy regulation differ
from the definition of opex and capex used in
Telenor Group’s financial reporting. The
relevant amount of revenues, capex and opex,
is only allocated to one economic activity. The
reporting boundaries correspond to the
financial consolidated entities, including the
discontinued operations.  
Turnover  
For Telenor, the turnover reported as part of
the taxonomy corresponds to the total
revenues reported as part of the consolidated
financial statements and specified in note 3
Revenues NOK 76,548 million in addition to the
external revenue of the discontinued
operations of NOK 4,839 million as part of note
12. Of the total revenues reported as part of
note 3, NOK 75,158 million are revenues from
contract with customers (IFRS 15), and NOK
1,390 million are operating lease revenues (IFRS
16). For the specific activities, only external
revenue is reported. 
Capex (capital expenditures)
The capex to be reported as part of the
taxonomy is additions to property, plant and
equipment NOK 8,038 million (note 17 Property,
plant and equipment), intangible assets NOK
2,878 million, intangible assets internally
developed NOK 75 million ( note 15 Intangible
assets) and right-of-use assets NOK 4,760
million (note 16 Right-of-use assets) during the
financial year before depreciations,
amortisation and impairments, but excluding
fair value changes.
The total capex used as denominator in the KPI
calculations also includes additions to tangible
and intangible assets resulting from business
combinations.The intangible assets additions
are specified in note 15 Intangible assets. In
addition to the additions from the continued
operations NOK 1,273 million is included in the
capex denominator from discontinued
operations.
Opex (operating expenses)
The opex to be reported as part of the
taxonomy is non-capitalised costs that relate to
research and development, building renovation
measures, short-term lease, maintenance and
repair, and any other direct expenditures
related to the day-to-day servicing of the
assets. Related to day-to-day servicing, energy
cost is not included, but only cost related to the
maintenance of servicing. For Telenor the
following costs are included in the denominator
for the calculation of the taxonomy opex:
research and development NOK 197 million,
short-term leases NOK 69 million and operation
and maintenance cost NOK 4,612 million from
the continuing operations, in addition to in total
NOK 467 million from the discontinued
operations.
social.jpg
Social
Telenor is a people company. Human rights, including
equal opportunity, diversity, inclusion, health, safety and
well-being, privacy and freedom of expression, are
imperative for how we engage with our employees, those
who work for or on behalf of Telenor, our customers, end
users and the societies we serve. Telenor has a long
history of engaging with our stakeholders. We are
committed to driving digital inclusion as a means to enable
people to thrive in an increasingly digital world. 
Own workforce lvl 3@3x.png
ESRS S1
Own workforce
Telenor is a people‑centric company
with more than 10,000 employees
across Nordics and Asia. Our
workforce is our most critical asset,
and their development, well‑being,
competence, and engagement
directly underpins our ability to deliver
secure, reliable connectivity and
execute on Telenor’s long‑term
strategy. A safe, fair, inclusive and
future‑fit workplace is therefore
central to how we create value.
How Telenor makes an impact
The skills, well‑being and engagement of our
employees directly affect the company’s ability to
deliver resilient connectivity and execute its
strategy.
The main impacts relate to working conditions,
equal opportunities and treatment, and the
positive effects of family‑related leave policies,
especially in Asian markets. Key risks include
potential gender pay gaps, challenges in
attracting and retaining critical talent, and
reputational or legal consequences if equal
opportunity requirements are not met.
Opportunities arise from strengthening diversity
and inclusion.
In 2025, achievements included expanding AI
upskilling programs, increasing the share of
employees with development plans. Telenor also
advanced its People Strategy to build a more
employee‑centric culture.
Going forward, the focus will be on further
strengthening AI fluency, embedding the new
purpose and values into everyday practices, and
improving gender equity, employee development
quality, and workplace well‑being to support
long‑term strategic execution.
Impacts, risks and opportunities (IROs)
The material impacts, risks and opportunities
identified for Telenor's own workforce are
presented below, both in the table and addressed
in subsequent sections
IROs
Relevance for Telenor
Value
chain
Short,
medium-
or long
term
Working conditions
+
Positive
impact
There is actual positive impact on own employees in
Telenor’s Asian companies due to family-related leave
beyond national policies resulting in improved work-life
balance.
=
S
Equal treatment and opportunities - equal pay
-
Negative
impact
There is potential negative impact on employees if they
experience gender pay gap resulting in social disparities. 
=
S
-
Risk
There is risk that sustained gender pay gap result in
claims, inability to attract talent and negative reputation.
=
M, L
Equal treatment and opportunities - diversity
+
Opportunity
There is an opportunity that further diversity within the
workforce leads to better products and services and
attract new talent.
=
M, L
Working conditions
Employees of Telenor are entitled to take family-
related leave. The policy for maternity leave for
Telenor group-wide is six months. This particularly
has positive impact for Telenor’s Asian markets,
where the local standard is less than six months.
Equal opportunities and treatment
Telenor is an equal opportunity employer.
Diversity and Inclusion are important to the
business, and are referenced in the Code of
Conduct, People Policy,  People Strategy
2026-2028, and the company's sustainability
approach towards responsible business.
However there are a few areas to improve
continuously, which include gender pay gap.
Due to the gender pay gap, employees may not be
compensated in equal amounts for performing
equal work, therefore contributing to pay
inequalities and social disparities. This impact of
non-compliance with equal opportunity
requirements relates primarily to the female
population of the workforce, but could also act as
a deterrent for other gender identities when it
comes to recruitment. 
Failure to attract the "best employees" can lead to
difficulties in executing on strategy due to a
workforce that does not have the skills required.
This risk relates to the entire workforce, although
there may be some subject matter areas where
this is more relevant.
Non-compliance with equal opportunity
requirements could result in fines or lawsuits,
damage to corporate reputation, loss of top talent
and a decrease in employee retention. Damage to
reputation could also affect Telenor's ability to
attract the necessary skills and competence. This
impact relates primarily to the female population
of the workforce, but a damaged reputation could
also act as a deterrent across the entire
workforce.
Improving workforce diversity and enabling
inclusion opportunities across the organisation
ensures that the company innovates, develops
and markets products and services to a diverse
customer base. Additionally, it enables Telenor to
create fair and equal opportunities to attract,
retain and develop talent and competence
required for future business needs.
Telenor is reliant on being able to attract and
retain the right people in order to develop the
business and execute on the strategy. All of the
risks and opportunities identified are closely
linked to this dependency on the workforce.
The transition to a more sustainable future is likely
to provide additional business opportunities for
Telenor and as a result, there are no material
negative impacts on Telenor's own workforce
driven by changes to achieve greener and
climate-neutral operations.
Telenor's own workforce consists primarily of
permanent employees. In addition, the company
hires temporary employees and consultants to
cover periods of parental leave, sickness and
other longer term absence in the permanent
workforce, as well as for specific projects with a
set duration. Temporary employees and
consultants are usually engaged through agencies
and consultancies but in some cases they may be
directly engaged self-employed people.
Additionally, Telenor acknowledges that gender
pay gaps differ across markets. Several Telenor
entities undertake analyses that extend beyond
the requirement to report unadjusted pay gaps.
These enhanced evaluations, which emphasise
identifying and addressing unexplained
disparities, are considered essential to advancing
pay equity. Throughout 2026, Telenor will
continue to refine its methodology in preparation
for the forthcoming implementation of the Pay
Transparency Act.
Impact on strategy and business model
In order to continue developing the business and
deliver on the strategy, Telenor is dependant on
the workforce. The views, interests and rights of
people in the workforce are therefore a key
consideration in the strategy and business model.
During 2022-2025 the People Strategy was built
on three pillars; To build a future-ready
organisation, being the place to grow and
providing the employees a unique and meaningful
work experience. A strong people focus has been
continued during the next strategy period. The
2026-28 People Strategy will have an even
sharper focus towards an employee centric,
customer focused culture that is propelled by
skills development, as a driver for our business
strategy. This will be achieved through the
following three stated objectives:
- Enabled to achieve our best
- Passionate to Collaborate on Customer Needs
- Trusted to develop skills for the future   
Policies
Telenor has four policies that relate to own
workforce and the material impacts, risks and
opportunities identified in this area. These are as
follows.
Code of Conduct
The Code of Conduct forms the foundation of
Telenor's corporate culture and sets out high
standards of integrity on how to do business. The
Code guides Telenor employees through day-to-
day dilemmas and is the basis for how they should
behave as guardians of Telenor's integrity. It helps
to make informed decisions and explains where to
go for more information and guidance. The Code
of Conduct is publicly available on Telenor.com.
The Board of Directors owns the Code of Conduct
and is ultimately responsible for its
implementation.
People Policy
The People Policy outlines the requirements for
identifying and addressing risk areas related to
Telenor’s employees, including culture, diversity
and inclusion, mobility, employer responsibility,
employee data administration, digital
collaboration tools and total rewards. It also sets
expectations to promote diversity and inclusion
and reduce potential sources of bias. This
includes requiring each Telenor company to
develop a local action plan for diversity and
inclusion, carry out equal pay analyses and ensure
diversity in recruitment and selection processes.
The policy is publicly available on Telenor.com. 
Sustainability Policy
Telenor's Sustainability Policy is described within
E1 Climate change. In addition to the
environmental and climate perspective, this policy
sets out Telenor's commitment to respecting
human rights in accordance with the UN Guiding
Principles on Business and Human Rights, the
OECD Guidelines for Multinational Enterprises on
Responsible Conduct and the UN Global Compact
The scope of the policy includes ensuring regular
human rights due diligence across the
organisation. The policy is publicly available on
Through the Code of Conduct, the People Policy 
and the Sustainability Policy, Telenor refers to the
UN Guiding Principles on Business and Human
Rights and the ILO Declaration on Fundamental
Principles and Rights at Work, and have guidelines
for employees that are in line with these
principles.
Human rights requirements are based on the
following international instruments: the Universal
Declaration of Human Rights, the International
Covenant on Civil and Political Rights, the
International Covenant on Economic, Social and
Cultural Rights and the principles concerning
fundamental rights in the eight ILO core
conventions set out in the Declaration on
Fundamental Principles and Rights at Work.
 
The People Policy explicitly addresses forced or
compulsory labour and child labour. It does not
explicitly use the term human trafficking, but the
description of the term forced or compulsory
labour within the policy ensures this aspect is also
covered.
The Code of Conduct and the People Policy also
specifically cover the areas of diversity and
inclusion. The Code of Conduct explicitly states
that 'All employees have a right to a workplace
environment, independent of work location, that
is free from harassment, intimidation,
discrimination or threats of violence for any
reason, including actions based on gender, sexual
orientation or identity, race, ethnicity, disability,
national origin, religious or cultural beliefs or
citizenship'.
How policies are implemented, to ensure
discrimination is prevented, is covered under
"Remediating negative impacts and channels to
raise concerns". Please see page 115  for more
information
Health, Safety and People Security Policy
The policy covers health, safety and people
security aspects, both within Telenor's own
organisation and within the value chain. The policy
is described in more detail in section S2 Workers
in the Value Chain  on page 122 and is publicly
available on Telenor.com.
Processes and mechanisms related to
human righ ts
Telenor’s approach to human rights is based on
the United Nations Guiding Principles on Business
and Human Rights (UNGPs) and key international 
instruments and commitments. The Group
Sustainability Policy outlines requirements for
Telenor companies to respect human rights,
including taking steps to avoid and not be
complicit in human rights abuses, and seeks to
raise standards where possible in responsible
business conduct.
Human rights due diligence assessment
Telenor's Human Rights Due Diligence (HRDD)
takes a risk-based approach to assessing and
managing human rights and is also embedded in
other due diligence processes within the
company, e.g. supplier due diligence. It is also a
complement to other processes that identify
human rights-related risks, e.g. the Double-
Materiality Assessment (DMA) and Enterprise Risk
Management (ERM).
Telenor has been conducting company-wide
HRDD for 13 consecutive years and has
consistently reported on it externally. To ensure
that Telenor is meeting its obligations and has an
aligned approach towards conducting HRDD as a
continuous improvement journey throughout the
company, the  Group Sustainability team has
made a suite of trainings and other resources
available, providing standardised templates and
guidance on conducting HRDD as an continuous
process within Telenor company operations and
value chains.
Human Rights Toolkit
Telenor is using a toolkit to perform an
assessment of its work related to human rights.
The toolkit is based on methodology and
terminology from the UN Guiding Principles on
Business and Human Rights.
The toolkit includes an assessment of stakeholder
engagement and impacts, risks and opportunities
within multiple areas where human rights are
relevant.
The toolkit is used both in the upstream and
downstream value chain and includes all Telenor
geographical markets and affected stakeholder
groups. The following areas are covered in the
toolkit:
• Data access and intercept legal authority
requests
• Freedom of expression, association and
assembly – network and content legal authority
requests
• Online speech and offline harm
• Child safety online
• Privacy and data security (customers and
partners)
• Science, technology and innovation
• Non-discrimination and DEI (Diversity, Equity
and Inclusion
• Worker well-being and safe working
environments
• Working conditions (wages, hours and benefits)
• Modern slavery, forced labour and child labour
• Corruption and bribery
• High-risk and conflict-affected contexts
• Digital inclusion, Digital Wellbeing, and Digital
Skills and Literacy
• Access to education
• Collective bargaining and freedom of
association
• Access to remedy (Grievance mechanism and 
remediation)
• Land rights (including indigenous people)
• Environmental and infrastructure impacts
• Cyber security
The assessment is performed by each material
Telenor company and is signed off locally. The
assessments are made using the UN Guiding
Principles terminology for identification and
prioritisation of human rights risks. The tool
includes defining positive impacts on human
rights. The reporting includes mitigation actions.
In cases where significant human rights risks are
identified as part of the due diligence, the chair of
the relevant Telenor company Board shall be
notified as and when they are identified.
The yearly human rights due diligence assessment
by each material company is  reported to 
management and the Board of Directors at least
annually for review and shared learnings. The
process has remained the same as in the previous
year, but this year the assessments were light-
hand in order to align with the company overall
double materiality process.
Remedies and implementation
The procedure for handling health and safety
incidents that result in negative impacts is set out
in the HSS Incident Handling Guideline. The
guideline does not prescribe remedies, as these
must be handled on a case-by-case basis. For
other negative impacts, there are no set policies
or processes in place for handling or remedies. In
addition to the group policies, the Telenor
companies therefore put in place manuals, which
are more detailed than the policies. These are
aligned with the local laws and regulations as well
as with agreements with local unions, where
relevant.
Group Compliance is responsible for ensuring the
the implementation of all Group policies. The
process for this is described in more detail within
Targets
Target setting process
The target setting process in Telenor is primarily a
top-down process, where key performance
indicators are identified as part of the annual
strategy process. Based on an assessment by
executive management targets are set for select
indicators to measure progress on strategy
execution. In addition, there are targets
connected to the short-term incentive plan for
senior management. These are set based on
guidelines from the Board of Directors. For the
executive management team, these plans are
approved by the Board.
Women in senior leadership positions
Within own workforce, Telenor has set a target for
women in senior leadership positions with a
particular focus on senior leadership. This target
has been measured and followed up on for several
years.
The share of women in senior leadership was at
38% at year-end excluding Telenor Pakistan
(37.5% including Telenor Pakistan) which was 36%
at year-end  2024 including Telenor Pakistan.
Although 40% target was not met, Telenor ended
the year at 38% and remain committed to
improving gender balance through upcoming
leadership appointments. Additionally, Telenor will
extend the gender balance ambitions into the next
strategy period. The target is to reach and
maintain 40% women amongst senior leaders
until 2028, and keep same targets for 2026 and
2027. This is to ensure that leadership gender
balance is maintained as a minimum threshold. It
will also enable balanced gender representation at
other levels of the organisation which can reduce
average pay gap.
Health, safety and security target
Telenor applies a common approach for
employees and suppliers, based on the ambition
of achieving zero injuries. Details are provided 
under "Metrics" in this section, in line with the
Norwegian Accounting Act and in section S2
Workers in the value chain, on page 127. Targets
for fatalities and lost-time injuries (LTI) was
established in the baseline year 2021, with 
baseline value of 49. Progress is measured 
annually. Metrics reviewed under the
Advancement Plan, now use 2024 as the baseline
year for all other indicators.
Actions
Telenor uses several methods for determining
which areas to implement actions and to identify
what action is needed. Focus areas are defined
through feedback gathered via engagement with
stakeholders, as well as through strategic
planning processes where future needs and
expectations contribute to shaping the relevant
actions.
The policies and processes in place within Telenor
provide guidelines that should ensure that the
workforce is protected against any tensions that
may arise between the prevention or mitigation of
material negative impacts and other business
pressures. Furthermore, the culture in the
company and 'tone at the top' contribute to
reinforcing the expectations and requirements for
employees to be treated in accordance with
polices and to speak up if they are not.
There are a number of local initiatives and actions
across the company. These are not listed here,
but instead, the overview of key actions below
sets out the actions put in place across the group
that are linked to the material impacts, risks and
opportunities. 
Actions during the year
Development plans
For all leaders to be people developers, and for
Telenor to ensure a learning culture is well
established, individual development plans are a
key enabler. Development plans should balance
organisational needs as well as individual
aspirations and competence.
The development plans support the 40 hours of
learning (per annum) approach in Telenor. This
contributes to the positive impact from training
and development as well as the opportunity to
attract and retain people. The ambition is for all
employees to have development plans. Going
forward the work will also focus on the quality of
such plans.
Upskilling on AI
Telenor launched the AI for All Starter Kit in 2024
as part of the global AI programme, establishing a
common foundation for AI understanding across
the workforce. In 2025, the initiative expanded
from a single course to a broader view of AI
learning, tracking completion of any AI-related
training taken by employees. This shift reflects
Telenor’s ambition to build practical, everyday AI
capability at scale. With continued efforts moving
forward, AI upskilling efforts will continue under
the global AI&I umbrella and the Nordic AI for
People agenda, guided by the AI Fluency Journey.
This framework brings together baseline, role-
based, and tool-based learning, supported by
communities and champion networks, and is
anchored in Telenor Academy’s recommended
content.
Gender pay gap
To close the gender pay gap, there is a need to
increase the share of women in the company and
enhance focus on reviewing historical pay
inequity based on experience, tenure and relevant
skill-set. As part of Telenor's commitment to
diversity, equity and inclusion there will be a
continued focus to reduce unexplainable pay gaps
for women.
The lack of progress within this area is to a large
extent driven by the industry trend in telecom and
tech companies, where there is typically a higher
share of male employees and applicants to open
positions. In addition to encouraging leaders,
Telenor ensures diversity in each stage of the
recruitment process (internal as well as external).
Planned future actions
Upskilling on AI
For 2026, two key targets guide this work: a 60%
AI fluency goal for the Nordics, and a 70% global
completion target for the upcoming mandatory
Responsible AI training to be introduced in 2026.
These efforts underline Telenor’s commitment to
equipping employees with the skills to use AI
confidently and responsibly as the organization
accelerates its transition towards an AI-powered
future.
Telenor culture
Telenor launched new purpose and values on
November 5th during the internal strategy launch
called Face Forward. During 2026, these will be
embedded into the different processes, policies,
communication and arenas. The  purpose for
Telenor is: "With you, for a safer and smarter
tomorrow". The  values are Trust, Curiosity &
Passion.
For 2025, the Telenor Behaviours (Always explore,
Create together, Keep promises and Be
respectful), together with the Code of Conduct,
are the foundation of Telenor's
culture and act as a guide and set expectations to
all behaviour and decision-making in Telenor.
According to the People Policy, Telenor
companies actively follow up the implementation
of the behaviours to create awareness,
commitment and compliance by offering
necessary training and support. During the
upcoming strategy process an even stronger
focus on a common culture will be emphasised.
Incidents of actual negative impact during 2025
In 2025, there were no work-related fatalities
among own employees. 
Engaging with own workers and workers'
representatives
Engagement with Telenor's own workforce
happens through a number of arenas, as
described below. The EVP People, Sustainability
and External Relations is responsible for ensuring
relevant policies and processes are in place, such
as EES, people dialogue process and engagement
with labour unions. Feedback and insights from
this dialogue are taken into account when
determining the company's strategy and actions.
People Dialogue Process
In this process, engagement with employees
takes place with leaders and employees having
periodic dialogues to review performance and
outline a plan for development. The People
Dialogue Process ensures that employees have an
appraisal (impact assessment), goals and a
development plan that is updated periodically.
Through the People Dialogue Process, all relevant
areas of impacts, risks and opportunities can be
covered, depending on the individual needs,
interests and priorities. The dialogues can be used
to identify areas where actions are required, but it
is also a useful arena to discuss potential
approaches to mitigation and to assess the
effectiveness of implemented actions.
Employee Engagement Survey
The annual Employee Engagement Survey (EES) is
another tool the organisation uses to engage with
employees, as well as to receive feedback on the
effectiveness of initiatives. When new initiatives
are put in place in parts of the organisation,
feedback on effectiveness is also measured
through a 'pulse survey' which is a shorter version
of the EES. This is usually conducted three to six
months after the EES, and can focus on specific
initiatives or focus areas.
The feedback and insights from the EES cover
areas related to all the material impacts, risks and
opportunities for own workforce, as well as
addressing areas within other topics, such as
business conduct.
The EES is used both to identify areas where
actions are needed, but also to measure the
effectiveness of implemented actions.
Union dialogue
There are a number of union collaboration and
meeting places across the Group:
• The "Corporate Collaboration
Forum" (Konsernets Samarbeidsutvalg) at
Group level meets approximately eight times per
year and includes President & CEO of Telenor
Group, EVP People, Sustainability and External
Relations and Group employee representatives.
• European Works Council (EWC) has a minimum
of two meeting per year, as well as additional
meetings as required. It includes EVP People,
Sustainability and External Relations and
representatives for employees from Telenor
Companies in Norway, Sweden, Finland and
Denmark.
• EVP & Group CTO, the EVPs of Telenor Nordics,
Telenor Amp and Telenor Infrastructure and
CEO of Telenor Shared Services AS all have
contact meetings with the corporate unions
between four and six times per year.
• There are regular local union meetings at
company level, within Telenor companies in the
Nordics and in Asia.
Telenor has an International Frame Agreement
with UNI Global Union (UNI). UNI is an organisation
of 20 million service sector workers around the
world, and the agreement gives a platform and
framework for dialogue between UNI and Telenor
on fundamental labour rights. Telenor has an
annual meeting with UNI.
In addition to the regular meeting places,
employee representatives and unions are 
informed and consulted on issues of importance,
following local law, Collective Bargaining
Agreement requirements and local practice, in
particular prior to any significant restructuring in
the organisation.
In Norway, the equality and gender pay reporting
is also a topic for discussion with the local unions.
The union dialogue also covers other topics, such
as training and development, health and safety,
People Dialogue Process, EES and diversity and
inclusion. The discussions will cover areas where
actions are needed, the effectiveness of existing
actions, and ways to improve the effectiveness
further.
The requirement to engage with employees
across the different platforms described above is
set out in policy documents, agreements and local
laws and regulations. It is the responsibility of the
EVP People, Sustainability and External Relations
to ensure the engagement happens and that the
results inform the company's approach.
Remediating negative impacts and
channels to raise concerns
Reporting channels
Th e general approach to remedy in instances
where Telenor has caused or contributed to a
material negative impact on people in its
workforce is based on investigating and assessing
each case on an individual basis. Any employee
who becomes aware of such instances must
assess whether this should be resolved or
escalated to a manager, an HR representative or
other channels. The Code of Conduct training
includes information concerning how an
employee should handle various situations.
The main formal channels for the workforce to
raise concerns or needs include the people
dialogue process and the Employee Engagement
Survey, as well as the Integrity hotline. In addition,
there is a possibility to raise concerns to union
representatives, local compliance officers, local
health, safety and security (HSS) officers and
through a health and safety incident reporting
system. Not all of these are available in every
Telenor company, but all Telenor companies offer
various options to raise concerns to different
levels/areas of the organisation.
Characteristics of our employees
Permanent and temporary employees by gender and country
Telenor's own workforce consists primarily of permanent employees. In addition, the company hires
temporary employees and consultants to cover periods of parental leave, sickness and other longer term
absence in the permanent workforce, as well as for specific projects with a set duration. In addition to
these we have a small number of employees that are working under non-guaranteed hours condition.
The telecom industry has traditionally been male-dominated, especially in technical and senior roles. In
addition there are fewer women pursuing degrees in STEM (Science, Technology, Engineering, and
Mathematics) fields, which are critical for many roles in telecommunication.
Telenor is trying to mitigate this by focusing on better diversity in the recruitment, development  and
promotions processes, but there is still more to be done.
See note 5 in the financial  statements for information about the salaries and personnel cost. The total
number of employees reported in note 5 is 10,000, rounded to the nearest thousand. This figure is based
on the total number of man-years and the average of the last five quarters. The methodology differs from
that used for reporting the number of employees in the Sustainability Statement.
Number of employees by gender (headcount)
Gender
2025
2024
Female
3,171
3,416
Male
6,955
7,915
Other
7
0
Total employees 1)
10,133
11,331
1) The 2025 figures exclude 1,103 employees from Telenor Pakistan, compared with 1,060 employees included in 2024.
Total number of employees in countries (headcount)
Country
2025
2024
Norway
3,808
3,933
Sweden
1,790
1,817
Denmark
992
1,016
Finland
1,676
1,672
Bangladesh
1,338
1,327
Pakistan 1)
255
1,301
Singapore
181
208
Other 2)
93
57
Total employees
10,133
11,331
1) The 2025 figures exclude 1,103 employees from Telenor Pakistan, compared with 1,060 employees included in 2024.
2) Other include Portugal, Poland, Thailand and USA
Number of employees by employment type (headcount)
Permanent employees
2025
2024
Female
3,058
3,230
Male
6,754
7,637
Other
7
0
Total employees 1)
9,819
10,867
1) The 2025 figures exclude 993 permanent employees from Telenor Pakistan, compared with 958  employees included in 2024.
Temporary employees
2025
2024
Female
113
186
Male
201
278
Other
0
0
Total employees 1)
314
464
1) The 2025 figures exclude 110 temporary employees from Telenor Pakistan, compared with 102  employees included in 2024.
Non guaranteed workforce
2025
2024
Female
13
7
Male
21
15
Other
0
0
Total employees
34
22
Employees turnover
Employees who have left Telenor
2025
2024
Number of employees
1,397
1,590
Rate of employee turnover
13%
14%
Diversity metrics
Age distribution in workforce
The number of employees split into the age groups of below 30, between 30 and 50 and above 50 is
shown below.
Age distribution in workforce
2025
2024
Age
Number of
employees
(Headcount)
Percentage of
employees
Number of
employees
(Headcount)
Percentage of
Employees
Employees under 30 years old
1,531
15%
1,791
16%
Employees between 30 and 50 years
old
5,779
57%
6,707
59%
Employees over 50 years old
2,823
28%
2,833
25%
Gender diversity in senior leadership
2025
2024
Gender
Number of
employees
(Headcount)
Percentage of
employees
Number of
employees
(Headcount)
Percentage of
employees
Female
35
38%
35
36%
Male
57
62%
62
64%
Other
0
—%
0
—%
As of year-end 2025, the total number of senior leaders was 92.
The share of women in senior leadership was at 38% at year-end excluding Telenor Pakistan (37.5%
including Telenor Pakistan) at year-end of 2025 which was 36% at year-end 2024 including Telenor
Pakistan. Although 40% target was not met, the company ended the year at 38% and remains committed
to improving gender balance through upcoming leadership appointments. Additionally, Telenor will
extend the gender balance ambitions into the next strategy period. The target is to reach and maintain
40% women amongst senior leaders until 2028, and keep same targets for 2026 and 2027. This is to
ensure that leadership gender balance is maintained as a minimum threshold.  It will also enable balanced
gender representation at lower levels of the organisation which can reduce average pay gap.
Adequate wages
An adequate wage is defined by ILO as a wage that
meets the needs of a worker and their family,
considering the national economic and social
conditions of a country. Telenor is committed to
paying fair wages above the local living wage and
offering attractive benefits to employees, relevant
to each respective market. Telenor's pay setting
practices vary by market, in line with local
legislation and practices.
In the Nordics, employees are covered by
collective agreements and as such, adequate
wages are secured. In Asia, pay setting is based on
local benchmark data, and the companies are
currently placed above the 50th percentile of their
respective markets. Based on this, Telenor
believes that all employees are paid adequate
wages. During 2025, Telenor has initiated a pilot
project  to strengthen the monitoring of wage
levels across the different markets.
Health and safety metrics
Telenor's updated DMA for 2025 resulted in Health
and safety as a material sub-topic which was
considered to be below the materiality threshold.
The main reason being that fieldwork, of
considerably higher risk, is being outsourced and
followed up under ESRS S2 - Workers in the value
chain.
However, Telenor monitors several metrics
related to health and safety, and below are
metrics required to report in line with the
Norwegian Accounting Act, § 2.2-10.
Health safety and
security metrics for own
workforce
2025
2024
Number of fatalities
0
0
Number of lost time
injuries (LTI)
5
10
Lost-time injury frequency
(LTIF)
0.25
0.51
Percentage of sickness
absence frequency
2.80%
2.45%
Metrics related to non-employees are not
included, as this is a phase-in requirement; only
data for employees are disclosed. Work-related
injuries are captured by lost-time injuries (LTIs)
and fatalities. For the current reporting period,
there were no fatalities among employees, but
there were 5 LTIs.
In 2025  the Lost-time injury frequency LTIF was
0.25, while in 2024 it was 0.51. This reflects a
reduction in work-related lost-time injuries
involving Telenor employees.
Compensation metrics
Gender pay gap
Telenor acknowledges that gender pay gaps differ
across markets. Most Telenor entities undertake
analyses that extend beyond the requirement to
report unadjusted pay gaps. These enhanced
evaluations, which emphasise identifying and
addressing unexplained disparities, are
considered essential to advancing pay equity.
Throughout 2026, Telenor will continue to refine
its methodology in preparation for the
forthcoming implementation of the EU Pay
Transparency Act.
In 2025, Telenor updated its methodology from
reporting median to average total compensation
to align with CSRD requirements. Comparative
figures for 2024 have not been restated, as doing
so was assessed to be impracticable. To estimate
the impact of this methodological change, Telenor
also calculated the 2025 figures using the
previous median‑based approach. Under this
approach, the 2025 pay gap remains at 15%,
which is consistent with the average‑based result
and reflects a positive development compared
with 2024.
Gender pay gap
2025
2024
Weighted average gender
pay gap
15%
17%
CEO compensation ratio
Telenor observes differences between company
size and geographies for the ratio of
compensation between the CEO or highest paid
employee and the median compensation of
employees. For the President & CEO, the local
market is perceived as the most relevant
comparison, as the global comparison will be a
more volatile measure, influenced by fluctuations
in foreign exchange rates and the global footprint
of the group.
CEO compensation ratio
2025
2024
P&CEO: Employees in Norway
15.0
14.7
P&CEO: Employees Global
22.3
21.9
Range of CEO/highest paid
compensation ratio
(by company)
1.7 to
60.9
1.5 to
37.3
REPORTING METHODOLOGIES
Number of employees
Headcount: the number of employees in the
organisation as of year-end, (permanent and
fixed-term/temporary) including sick leaves,
parental leaves, etc. Does not include
contingent workers. This definition is broader
than financial FTE definition that focuses on
cost tied to active workforce.
Temporary employees
Fixed-term employees are directly employed by
Telenor, and have a specified end-date in their
contract. A non-guaranteed hours employee is
someone employed without a guarantee of a
minimum or fixed number of working hours,
without a contractual obligation.
Gender categories
In addition to female and male, the system
includes "other" to capture non-binary, other,
and undisclosed classifications. However,
reporting this category is voluntary, and it has
not been disclosed. Non-binary and other
classifications are considered part of the
reported categories.
Senior leaders
Telenor defines top management, or senior
leaders, as the President & CEO, their direct
reporting Executive Vice Presidents with their
direct reporting Senior Vice Presidents, the
CEOs of Telenor's main companies and their
direct reporting Chief Officers (CXOs).
Additionally, some CEOs of smaller Telenor
companies are regarded as senior leaders.
Lost-time injury (LTI)
An LTI is an injury where an employee was
unable to work the next scheduled working day
as a consequence of the injury. The injury
occurred while performing routine job
activities/responsibilities. This metric does not
include sick leave.
Lost-time injury frequency (LTIF)
LTIF measures all work-related fatal accidents
and lost-time injuries for Telenor employees per
million worked hours. An LTIF quantifies the
frequency of work-related injuries leading to
time away from work. It is calculated on the
basis of worked hours and is categorised as a
lagging indicator, as it provides insight into the
company's past safety performance. By
tracking the frequency of lost-time injuries,
Telenor can gauge the effectiveness of its
safety programmes and initiatives. Monitoring
this metric helps identify trends and patterns in
workplace injuries, which is valuable for
recognising hazards, high-risk activities or
areas in need of targeted safety interventions.
In 2025  the LTIF was  0.25, while in 2024 it was
0.51.
Sickness absence frequency
Sickness absence frequency is the frequency at
which employees are absent from work due to
illness or health-related reasons. It assesses the
prevalence and impact of sickness-related
absences. It is a proactive measure that
supports both employee well-being and
organisational effectiveness. In 2025, the
sickness absence frequency was 2.80%
compared to 2.45% in 2024.
Annual Turnover rate is calculated by dividing
the total number of leavers for the period by the
average headcount for the period. Number of
leavers includes both voluntary resignations
and involuntary terminations during the year.
Compensation metrics
The gender pay gap is defined as the difference
of average total compensation for the reporting
year between female and male employees,
expressed as a percentage of the average pay
level of male employees. The group pay gap is
the weighted average by company headcount.
Telenor companies with 10 or more employees
and where the number of observations in each
gender category is at least 5 are included. Note
that the methodology has changed from
median to average total compensation
effective 2025. The 2024 reported numbers are
unchanged based on median total
compensation.
The CEO compensation ratio compares the
total compensation of the CEO or highest-paid
individual to the median total compensation for
employees of each company, excluding the
highest-paid individual. Companies with 10 or
more employees are included.
The compensation ratio for the President &
CEO is reported against employees of the same
market (Norway) and against employees in all
markets (global). For the latter, compensation in
local currencies have been converted to NOK
without any adjustment for purchasing power.
For the 22 Telenor companies in scope of
reporting, the range of compensation ratios
observed is reported, representing the CEO (or
highest-paid employee) of each company
against their employee population.
Under both compensation metrics, it is the total
compensation paid during the reporting year
that has been applied. Amounts are annualised
and in full-time equivalents and includes base
pay, holiday pay, car allowance, STI, ESP bonus,
LTI grant, overtime and shift allowances,
benefits and pension.
Workers in the value chain lvl 3@3x.png
ESRS S2
Workers in the                       
value chain
Embracing responsibility for workers in
the value chain is essential to safeguard
human rights, mitigate risks, enhance
brand value and ensure long-term
success. At Telenor, this commitment is
reflected in the high standards of
business conduct, working conditions
and environmental management that are
expected and followed up in business
relationships.
How Telenor makes an impact
Throughout Telenor's value chain, there are more
than 13,000 local and global business partners and
suppliers. Workers in Telenor’s value‑chain  are
primarily located in upstream activities such as
construction, installation and network operations
across all Telenor markets. The main impacts and
risks relate to health and safety incidents in these
high-risk environments. 
Workers are also in various manufacturing hubs
producing phones, routers and other devices, and
Asian sales and distribution networks, where risks
such as hazardous working conditions and
exposure to child or forced labour may occur.
Telenor works to  strengthen supplier practices
through robust due diligence, monitoring and
capacity‑building initiatives.
In 2025, Telenor recorded 40 lost‑time incidents
(LTIs) among supplier employees and one fatality
in the supply chain. The close‑out rate for
supply‑chain non‑conformities rose from 88% to
96%, while monitoring of high‑risk suppliers
dipped slightly from 99% to 94%, supported by
around 150 JAC audits and 1,020 additional
supplier inspections. Through these activities and
long‑term initiatives, Telenor continues to
promote transparency, safety and improved
labour conditions across its global value chain.
Going forward, Telenor will continue to strive for
meaningful impact by enhancing supplier
accountability and strengthening protections for
workers across the value chain.
Impacts, risks and opportunities (IROs)
Telenor has identified the following impacts, risks
and opportunities for ESRS S2 - Workers in the
value chain.
IRO
Relevance for Telenor
Value
chain
Timing
Working conditions
-
Negative
impact
There is actual negative impact on the health and safety of
workers in the value chain due to high-risk work
environments (e.g. work in heights or poor traffic
conditions) which can result in serious injuries and
fatalities.
↑ ↓
S
-
Risk
There is a risk that severe incidents to workers in the value
chain can result in adverse health impacts or fatalities,
which can result in legal liability, fines, operational delays,
and negative reputation.
↑ ↓
L
Other work-related rights
-
Negative
impact
There is potential negative impact to children and workers
in the value chain, as child and forced labour in Telenor’s
value chains in Asia can result in a detrimental effect on
children’s lives, health, and well-being.
↑
S
-
Risk
There is a risk of instances of child-, underage- or forced
labour in the value chain, which can result in breaches of
international conventions and national laws, compensation
requirements/legal liability, and negative reputation.
↑
M
The IRO process
Telenor's value chain spans a wide range of
industries and geographical locations. Mapping
value chains beyond direct suppliers and business
partners, particularly in global value chains, can be
challenging due to their complex and changing
nature.
For Telenor, workers in the upstream  value chain
mainly include those working in construction,
installation and upgrade of network and
infrastructure, which are used to expand,
maintain and run the networks that Telenor owns
and operates. In addition, marketing, information
systems, IT equipment and services, real estate
and office-related services, such as supplies,
cleaning, maintenance and catering/canteen
employ workers in connection with Telenor's
operations.
Telenor also has suppliers who employ workers
that manufacture devices such as handsets, Wi-Fi
routers, TV boxes, and SIM cards. These are sold
to customers and end-consumers through own
channels, retailers, franchises and partners.
Across the value chain, there are more than
13,000 active local and global business partners
and suppliers with recorded spend during the past
24 months across all Telenor-controlled entities,
whereas the previously reported figure of 19,000
suppliers also included inactive local and global
business partners and suppliers. From 2025
onwards, the reporting has been corrected to
include only active business partners and
suppliers. The number of workers employed
through the value chain is significant.
The risk of child labour, underage labour, and
forced labour in parts of the value chain remains a
serious concern, particularly in Asia. Addressing
these risks related to human rights and labour
rights requires continuous due diligence, supplier
engagement, and remediation measures to
prevent harm and uphold international labour
standards..
Working conditions
Negative impacts on workers in the value chain,
particularly regarding health and safety, arise
from high-risk work environments, which put
workers at risk for minor or serious injuries, and
fatalities.
The negative impact on workers is primarily in
upstream activities, such as construction,
installation and maintenance of Telenor's network
across all Telenor's geographical locations, where
work includes working at height, working with
electricity and operating heavy machinery in
remote locations.
Additionally, workers in the downstream part of
the value chain, particularly those in the sales and
distribution network within the Asian operations,
may be impacted by hazardous traffic conditions
and adverse weather.
There are a limited number of incidents, with
actual negative impact only on a small number of
workers in the value chain. However, the severity
may be high. 
Serious or fatal accidents can have a severe
impact on Telenor’s business. There is a risk that
contractors do not train workers on Telenor's
sites according to routines and standards, which
could lead to severe Health, Safety and People
Security (HSS) incidents.
Workers responsible for installation, operation
and use of equipment have a potential risk of
exposure to suboptimal labour practices. For
Telenor and its direct contracted suppliers, this
may lead to difficulty acquiring and retaining
talent, termination of contracts with key suppliers,
fines, criminal investigations, loss of operating
licences, partners opting out, delayed rollout
plans, and failure to deliver promised coverage to
customers. This risk affects a wide range of
workers within Telenor's value chain.
Other work-related rights
Within Telenor’s global value chain, child labour
may potentially occur, particularly in mining and
recycling activities. Within Telenor markets in
Asia, such as Bangladesh, potential negative
impacts may arise due to prevalence of child and
forced labour in supplier tiers. This could have a
detrimental effect on the lives, health and well-
being of children. 
Forced labour is a concern, especially in high-risk
industries such as manufacturing and raw
materials extraction. This impact relates
particularly to the upstream part of the value
chain, involving elements deep within the supply
chains and further from Telenor's direct influence
than the direct contracted  suppliers. Workers
affected by such impacts are often particularly
vulnerable due to inherent characteristics, such
as being young or migrant workers, or they may
be in a vulnerable situation driven by socio-
economic factors.
Within the parts of the value chain that Telenor
has the most significant possibility to influence
and impact, there are a limited number of child
and forced labour incidents, and the actual
negative impact is on a very small number of
workers in the value chain. However, the severity
is high. Within parts of the value chain that are
further away from Telenor's influence, there could
be a more widespread negative impact.
Related risks for Telenor in instances of child and
forced labour can be reputational damage and
legal actions, disrupting the supply chain and
impacting business continuity and revenues.
Impact on strategy and business model
Telenor's business model and strategy are reliant
on equipment and services that could pose a
negative impact or risk towards workers within
the value chain. This is driven both by the nature
of work, such as working at heights with
electricity, as well as involving industries where
there is a widespread risk, such as child and
forced labour in connection with extraction of
minerals for electronic equipment manufacturing.
To understand these risks and impacts, Telenor
has worked methodically over many years to
monitor and inspect these areas. This is, for
instance, done as part of the Joint Alliance for
CSR ('JAC') audits, where Telenor is a member.
Policies
Telenor has four policies that relate to workers in
the value chain and the material impacts, risks
and opportunities identified in this area. These
policies are described below.
Supplier Conduct Principles
The Supplier Conduct Principles (SCP) outline
Telenor’s expectations for responsible business
conduct among Telenor's suppliers, mirroring its
Code of Conduct. The SCP covers topics such as
human and labour rights, working conditions,
health and safety, and conflict minerals.
It is a code of conduct that must be complied with
by all suppliers and partners with a direct
contractual relationship with Telenor. The SCP
explicitly addresses human trafficking, forced
labour and child labour. Telenor ensures that
direct suppliers are liable for its sub-contractors
through contractual clauses mandating
transparency and adherence to Telenor’s
standards and remediation of any non-
conformities.
This has been done historically through the
Agreement on Responsible Business Conduct
(ABC) and from end 2024 via the  Supplier
Conduct Principles Commitment (SCPC), which
suppliers are required to sign and which refers to
the Supplier Conduct Principles and is publicly
available on the Telenor website.
Third Party Risk Management Policy
The purpose and scope of the Third Party Risk
Management Policy is to ensure that business
partners, including all third parties such as
suppliers, vendors, distributors, franchisees,
agents and partners, follow Telenor’s standards
for responsible business conduct as set out in the
SCP. The policy also aims to ensure that
compliance risks associated with third parties are
identified, assessed and properly managed
throughout the lifetime of the relationship. The
policy is publicly available on the Telenor website. 
Health, Safety and People Security Policy
The Health, Safety and People Security (HSS)
Policy aims to contribute to the ambition of zero
injuries among employees, suppliers and visitors,
and includes requirements relating to processes
to assess and manage HSS risks.
The policy also covers employee safety during
business travel, encourages incident reporting
and sets out requirements for suppliers related to
HSS. The policy is publicly available on
The HSS Policy sets out requirements regarding
ensuring the HSS management system remains
effective and in alignment with ISO45001
standards. It also refers to the Occupational
Safety and Health Administration (OSHA)
guidelines for incident definitions and
classifications in incident reporting.
The EVP People, Sustainability and External
Relations is the owner of the People Policy, the
Health, Safety and People Security Policy and the
Sustainability Policy and is ultimately responsible
for the implementations of these policies.
Group Compliance is responsible for ensuring the
policies are adopted and adhered to in the
different Telenor companies. In addition, all
Telenor employees must annually sign off on the
Code of Conduct.
Sustainability Policy
The policy covers areas such as Telenor's
commitment to respecting human rights in
accordance with the UN Guiding Principles on
Business and Human Rights, the OECD Guidelines
for Multinational Enterprises and the UN Global
Compact. The policy is described in more detail in
section E1 Climate change on page 91 and S1 Own
workforce on page 112 and is publicly available on
the Telenor website.
The EVP for People, Sustainability and External
Relations is the owner of Third Party Risk
Management Policy,  Health, Safety and People
Security Policy and the Sustainability Policy and is
ultimately responsible for the implementation of
these policies.
The policies and details of Telenor's commitment
to responsible business conduct, including human
rights, labour rights, working conditions and
health and safety are publicly available on
Telenor's website. The processes for engaging
with workers in the value chain are described
within the section Engaging with value chain
workers on impacts.
The policies do not set out the processes or
nature of remedies, as these may depend on the
type, scale and scope of impact. The processes
for remedies are described within the section
Remediating negative impacts and channels to
raise concerns.
Remedies and implementation
The procedure for handling health and safety
incidents that result in negative impacts is set out
in the HSS Incident Handling Guideline. The
guideline does not prescribe remedies, which
need to be handled on a case-by-case basis. This
applies also for other impacts, such as those
related to rights overall.
Processes and mechanisms related to 
human rights
Annual assessment of human rights due
diligence
Telenor is using a Human Rights Toolkit to
perform an annual assessment of its continuous
human rights due diligence. The toolkit is based
on the methodology and terminology of the UN
Guiding Principles on Business and Human Rights.
The work related to human rights in the value
chain is part of the toolkit. The annual assessment
of human rights due diligence is further described
on page 112.
Targets
Within the area of workers in the value chain,
Telenor has both some long-term ambitions and
some specific annual targets that apply to direct
contracted supplier and their sub-suppliers.
Telenor reports quarterly and annually on the
ambitions and targets. Metric performance is
tracked in a system for web-based incident
reporting, and audit and inspections, as well as in
Telenor’s reporting system for tracking financial
and non-financial metrics. The aim of the targets
is to reduce the likelihood of negative impacts and
risks, focusing on the material areas that have
been identified. Telenor has been focusing on
these areas for many years, and the ambitions
and targets have been reported on during this
time.
All ambitions and targets have been set in a top-
down process. Workers in the value chain have
not been involved in setting these targets, but
they may be involved in tracking the effectiveness
of actions related to these targets, as described
within the Actions and Engagement with
stakeholders sections. They may also contribute
to assessing actual incidents and give inputs to
improvements needed to avoid such incidents in
the future.
Health and safety
Zero injuries ambition
Achieving zero injuries among workers and
ensuring mitigation of the company’s high risks
through the Making Zero Possible operational
standards launched in 2021 is described further
below in the section. This target emphasises the 
utmost priority placed on safety, aiming for zero
injuries and fatalities within the scope of Telenor’s
work. It reflects a commitment to ensuring that all
employees and supplier employees return home
safely every day. Telenor has been working on this
for many years, but the target was formally
established in the baseline year 2021, where the
baseline value was 49. Telenor measures
progression against this target annually. For 2025,
the actual number of LTIs  within Telenor's scope
of work was 40 and the number of fatalities in the
supply chain was 1.
Close-out rate of 90% for non-conformities
This is a critical target that reflects Telenor’s
commitment to addressing and resolving non-
conformities against the SCP. It measures the
closure percentage of non-conformities identified
through supply chain sustainability inspections
and audits performed on direct contracted
suppliers and/or their sub-suppliers. The metric is
calculated quarterly on a 12-month rolling basis.
For Nordic operations, the close-out rate is
calculated on both minor and major non-
conformities. In Asia, the metric is currently
calculated only on major non-conformities. This
allows the concentration of resources on driving
amicable closure of reoccurring systemic issues.
A high close-out rate indicates that mitigation
actions to rectify non-conformities are effectively
implemented.
The target has been approved by Executive
Management with a level of 80% for 2024 and
90% for 2025. The 2025 target was part of the
capital markets day (CMD) communication
presented in 2022 and was approved by the Board
as part of the strategy plan.
For 2025, the actual close-out rate was 96%,
compared to 88% in 2024, 61% in 2023 and 55% in
2022.
Monitoring 100% of high-risk suppliers
The purpose of this target is to evaluate the
extent to which Telenor is actively monitoring
direct high-risk business partners and their supply
chains. It calculates the proportion of  high-risk
business partners that have undergone at least
one monitoring activity during the reporting
period, expressed as a percentage of the total
number of high-risk partners.
High-risk business partners are business partners
identified and categorised as high-risk by Telenor
companies based on the residual risk in the risk
assessment tool. The metric provides an
indication of Telenor's diligence in overseeing
high-risk business partners and their supply
chains. It assesses Telenor’s effectiveness in
identifying and mitigating potential risks related to
compliance, ethical practices and operational
integrity. It is measured in the Nordic and Asia
operations and is calculated on an annual basis.
The target, set in 2022 and to be achieved by 2024
and maintained at the same level in 2025, is  part
of the  governance instructions document, which
is formally approved through the group-wide
governance work programme. For 2025, 94% of
high-risk suppliers have been monitored,
compared to 99% in 2024.
Child labour, underaged labour  and forced
labour
Zero cases
This target reflects a commitment to ensuring the
protection of fundamental human rights,
promoting ethical practices and fostering a safe
and fair working environment. Telenor has worked
to prevent child labour, underaged labour in
hazardous conditions and forced labour for many
years, but for the purpose of this reporting the
baseline year is 2024, where the baseline value is
0 child labour cases, 6 cases of underaged labour
in hazardous conditions and 21 cases of forced
labour.
Actions
As described above, Telenor's value chain spans a
wide range of suppliers, business partners, and
other categories within the value chain. There are
both global and local agreements, with risks and
impacts that are more relevant for certain
industries or geographical regions.
The policies and processes in place within Telenor
provide guidelines that should ensure that
workers in the value chain are protected against
any tensions arising between the prevention or
mitigation of material negative impacts and other
business pressures.
By adhering to the governance in place within this
area, such situations should be avoided and the
workers' rights protected.
In the section below, the key actions applicable
across the group related to this area are
described. In addition, there are local actions and
initiatives that are not addressed here. Within the
workers in the value chain areas, and specifically
related to the material impacts and risks within
health and safety, and child and forced labour,
actions tend to be more long-term. These
continuous processes and initiatives aim to
prevent and mitigate the likelihood of negative
impacts and risks. The details of these processes
are also described below. 
Ongoing actions and processes to mitigate
impacts and risks
Supplier due diligence
Telenor conducts due diligence activities to
identify, assess, and mitigate human rights and
SCP risks. The purpose of the process is ensure
that Telenor enters agreements with suppliers
and business partners that adhere to strict
requirements. The requirements are set to
safeguard human and labour rights, the well-being
of workers in the value chain and to ensure that
business partners uphold a high level of business
ethics.
Prior to engagement, the Integrity Due Diligence
process contributes to assess whether the third
parties have policies in place covering forced
labour/modern slavery, child labour, underage
labour, and health and safety.
Telenor requires suppliers to mirror the SCPC 
with its sub-contractors and identify potential red
flags, such as possible breaches of labour rights
or lack of health and safety training and
management systems.
The process also includes a risk assessment,
where the level of inherent risk is determined
based on the nature of services provided, as well
as the profile and geography of the supplier.
Inherent risk level determines the requirement for
further risk assessment, which may include  an
enhanced in-depth integrity due diligence.
Telenor companies manage supply chain
governance through procurement teams in each
market. At the global level, Telenor Procurement
Company (TPC) is responsible for establishing and
managing Global Framework Agreements (GFAs),
which may serve multiple markets.
The processes are continuous throughout the
year as new business partners are considered.
They are applicable across the entire group and
the effectiveness of these processes is measured
through the monitoring activities described
below.
Monitoring activities
S-model-v3.svg
Monitoring activities are primarily targeting direct
contracted suppliers  and include risk-based
assessments, meetings with key vendors,
performance monitoring and audits and
inspections, both at the global and local level.
Post-contract, comprehensive questionnaires are
used to evaluate the ESG performance of high-
and medium-risk suppliers. Integrating
sustainability discussions in key vendor meetings
allows Telenor and its strategic business partners
to identify and mitigate potential risks.
Telenor adheres to a rigorous process of audits
and inspections based on industry standards, with
actions implemented based on the findings.
Inspections are reviews based on the SCP and
SCPC, conducted with the aim to verify and
validate the supplier's implementation of controls
to manage risks.
Checklists and digital platforms are used to
ensure timely and proper closure of findings, with
inspections also triggered by significant or
moderate risk ratings and scheduled based on
risk assessments.
Audits are triggered by significant or moderate
risk ratings and occur annually or as needed. They
may include site visits, document reviews and
interviews with employees. They are deeper
checks to assess suppliers’ policies, processes
and systems in place to ensure compliance with
the SCP, with the aim to assess implementation
and identify areas for improvement.
Supplier audits and inspections often uncover
non-conformities or findings that need to be
addressed to ensure compliance and improve
processes. When such issues are identified, they
are documented and corrective action plans are
developed to address these findings. This may
involve revising policies, enhancing training
programmes or implementing new controls. 
Global audits in the common industry supply chain
are conducted through Telenor’s membership in
JAC (Joint Alliance for Corporate Social
Responsibility), a non-profit association of
telecom operators, which supports collaborative
efforts to enhance supply chain sustainability
within the Information Communication
Technology. Through the JAC partnership Telenor
leverages audits conducted by other member
companies in the lower tiers of the global supply
chain.
JAC audits are conducted to identify the level of
conformance with JAC CSR principles and other
relevant standards. This includes joint efforts to
respect human rights and ethical standards,
particularly addressing forced labour, labour
exploitation and conflict minerals, as well as
ensuring health and safety within the supply chain.
In relation to child labour avoidance, the audits
include reviewing personnel records, proof of age
documentation, identity documents and worker
permits.
Health and safety is also an important part of the
audit and document review, along with
management systems. During audits, worker
interviews are carried out, providing a critical
addition to the meeting, facility evaluation and
documentation review. Interviewees are drawn
from a range of workers, including permanent,
temporary, subcontract labour, security, cleaners,
food preparation, etc. Interviewees are also drawn
from a pool of new workers in less skilled
positions, workers from various departments and
shifts, and workers of both genders.
Capacity-building
Telenor also focuses on awareness and capacity-
building activities, including internal training on
health and safety, and capacity-building in the
supply chain on topics related to relevant risks to
the SCP. Capacity-building focuses on continuous
improvement, selecting direct contracted
suppliers for training in critical risk areas to
enhance their capabilities.
Making Zero Possible
Telenor has implemented a set of operational
standards under the umbrella of Making Zero
Possible, designed to address the material
negative impacts and risks related to health and
safety. It includes areas such as road safety,
electrical safety, fire safety and working at height.
These apply to anyone who engages in high-risk
activities within the scope of their work for
Telenor.
In addition to the continuous processes described
above, that aim to reduce the likelihood of the
negative impacts and risks within the value chain, 
there are also some specific initiatives where
Telenor has had additional focus during 2025.
Specific key actions in the reporting year
Health and safety Advancement Plan
In 2024, Management endorsed a plan to enhance
workplace safety standards and promote a
culture of safety and well-being throughout the
organisation. Throughout 2025, several steps
have been taken to advance Telenor’s Health &
Safety agenda, including review of Health & Safety
metric, targeted communication and
collaboration initiatives and work on behaviour. A
key milestone was the development of a Business
Impact Analysis Model to quantify the potential
impact of Health & Safety failures in Telenor's
business operations. A dedicated session for the
Group Management  has been carried out to
promote awareness.
Road safety in Asia
Resources and efforts had been put into road
traffic accidents (RTA) reduction programs,
trainings, and uplift initiatives, in close
cooperation with Telenor's third parties, including
road safety trainings for high-risk functions,
safety checks  for motorbikes used in operation
across the countries, and constant review of trips
and journey management to reduce the risks.
Telenor will continue these efforts and develop
initiatives to proactively reduce RTA as part of the
company's Safety Culture Maturity improvement
journey.
Human Rights and Labour Rights
Following the reported incidents in 2024, the
number of audits conducted in Asia has been
increased which have further strengthened
compliance and risk management. No new
incidents were reported in 2025.
Supporting children and youth working in
artisanal and small-scale cobalt mining
Child labour is commonly associated with mining
and recycling activities, while forced labour tends
to occur in manufacturing and raw material
sourcing. Vulnerable groups include migrant
workers and young individuals, who are
particularly at risk. Save the Children, The Centre
for Child Rights and Business and the Fair Cobalt
Alliance established the Child Rights Action Hub
DRC to jointly tackle child labour in cobalt
artisanal and small-scale mining (ASM) in the
Democratic Republic of the Congo (DRC). Telenor
has joined the initiative together with other JAC
members to support the expansion of the Hub's
activities through a three year pilot (2025–2027).
Planned future actions
Advancing Health and safety in 2026
Telenor will continue to build on the efforts and
activities carried out under the Health and safety
Advancement Plan.  Periodic assessments will
ensure alignment with relevant standards and
company policies, and efforts will continue to
encourage a culture of reporting and
collaboration across the organisation .
Addressing key material topics
Telenor will continue addressing  key issues
related to  supply chain sustainability such as safe
working conditions and conflict minerals, with
particular focus on workers and labour rights.
Human Rights Incidents in the value chain
In August 2025,  a fatal accident occurred when
two employees of a field service subcontractor
were involved in a All-Vehicle-Terrain (ATV)
accident on route to a site, resulting in one fatality
and one injury. The incident has been investigated
as per Telenor's incident Guidelines, which include
understanding root causes and implementing
measures to mitigate negative impacts such as
strengthening site access practices and
continuing health and safety engagement and
audits.
Resources required to implement actions
Telenor has employees both in Telenor Group, at
the business area level and in the Telenor
companies who follow up on health and safety
and human rights. The Telenor companies have
established the roles and assigned the
responsibilities to ensure compliance with the
policies.
Cost related to initiatives as well as membership
fees paid to JAC, and costs of audits carried out
by JAC are considered to be part of the daily
operations. In the future, resources could include
participation fees for projects with NGOs or other
partners that address sustainability challenges 
(such as child labour in mining and recycling) or
membership fees in industry initiatives to help
address challenges related to conflict minerals..
Engaging with value chain workers about
impacts
In an effort to gain insights into the perspectives
of value chain workers, Telenor uses several
methods, including comprehensive audits and
inspections, engagements related to the JAC, and
results from JAC worker voice surveys, which
provide valuable information. Additionally, Telenor
focuses on supplier and sub-supplier capacity-
building and training activities, capturing relevant
data to inform strategies (see section on
Monitoring Activities).
Audits and Inspections
Audits and Inspections remain the primary tool for
engaging with value chain workers, as they are
thorough and align with SA 8000 standards,
including interviews with marginalised groups.
Workers’ interviews are part of the audits and
inspections procedures described in detail under
the section Actions.  Telenor performs a large
number of audits and inspections throughout the
year, across a number of sites, suppliers and
locations, primarily related to direct contracted
suppliers and their sub-suppliers. In addition,
Telenor performs 5 JAC audits and has access to
audits performed by other members, totalling
around 150 audits, covering various parts of the
upstream value chain.
The purpose of the audits is to ensure compliance
with all relevant agreements, standards and
processes. The interviews are conducted directly
with workers on the sites and cover topics such
as ensuring that workers have been trained
sufficiently and made aware of applicable
requirements, that they are paid in accordance
with laws and contracts, that they are aware of
relevant channels for reporting concerns and to
obtain feedback on the effectiveness of actions.
The requirement to follow up suppliers is set out
in the Third Party Risk Management Policy, as
described within the Policies section. It is the
responsibility of each Telenor company CEO to
ensure that the policy is implemented with a more
detailed manual in the company. Group and Asia
Compliance has a procedure in place for ensuring
policies have been adopted in the Telenor
companies.
External research
Furthermore, Telenor relies on consulting
research, particularly in the extractive value chain,
drawing insights from various organisations on
issues such as child labour.
Remediating negative impacts and
channels to raise concerns
Reporting channels
The Integrity Hotline is Telenor’s core grievance
mechanism. It is a confidential whistleblowing
channel intended for related questions and
reported concerns about potential breaches of
Telenor’s Code of Conduct, including relevant
laws, regulations and governing documents.
The service is accessible online to employees as
well as external stakeholders and is available 24
hours a day, seven days a week. It can
accommodate reports in local languages of all
Telenor’s markets. All queries and reports are
treated confidentially and with due respect to the
circumstances. Employees, suppliers and other
stakeholders are encouraged to use this channel
to speak up. One of Telenor’s Code of Conduct
principles is to “speak up” and Telenor does not
tolerate retaliation of any kind against those who
speak up in good faith.
The Integrity Hotline is made known to workers in
the value chain through audits and inspections
and is available on Telenor's website.
Remediation and follow-up
The process for following up on concerns
reported through the Integrity Hotline is described
in further detail within G1 Business conduct. 
All serious incidents that may have caused or
contributed to a material negative impact shall be
reported and escalated by the concerned
informant to the relevant internal stakeholder. The
contract owner and responsible line, expert
function, and Group Policy owner must be notified
within 24 hours.
Any incidents involving Global Framework
Agreements Suppliers shall also be reported to
Telenor Procurement Company.
Local Supply Chain Sustainability (SCS) function is
responsible for overseeing that the incidents
reported in digital incident/inspection/audit
management platform are handled satisfactorily.
Incident reporting and information gathering is
the first step of the process, where initial facts
and details relevant to the incident are collected.
Next, the loss potential and possible impact must
be defined, based on collected data.
Following this, a detailed investigation and
analysis is conducted. This includes performing a
root cause analysis to understand the underlying
issues and defining corrective and preventive
actions to address them. After the investigation,
systems are updated and experiences are shared. 
Findings are recorded in a web-based incident
reporting system. The incident is closed once all
action items are completed, ensuring everything
is documented and resolved.
The depth of the investigation depends on the
incident's actual consequence and potential loss
rating. For all serious cases, an investigation team,
including relevant stakeholders, conducts the
investigation. The report is attached in the web
incident reporting tool and all steps are
documented.
Local SCS teams are required to establish a
process for ensuring that capacity-building/
training and awareness initiatives are in place
within the scope of the SCP.
When it comes to remediation, this is handled on
a case-by-case basis, aligned with the guidance
from UNGPs and OECD guidelines. In some
instances it may include financial compensation,
but for Telenor, the key focus is on learning from
such cases to prevent them from reoccurring.
Metrics
Child, underaged and
forced labour
2025
2024
Findings of child labour
(below 15 years)
0
0
Findings of underage labour
doing hazardous work (age 15
- 18 years)
0
6
Findings of forced labour
0
21
Fatalities
2025
2024
Suppliers tier 1 and beyond
involved in work for Telenor
1
0
Third parties involving
members of public
0
2
Subsequent events
Two fatal incidents were reported by one of our
Asian operations after the end of the reporting
period. As these events occurred in early 2026,
they do not affect the safety metrics disclosed for
2025. However, given their seriousness, the
incidents are considered material subsequent
events. Telenor has initiated follow‑up actions in
line with our health and safety procedures.
Other value chain metrics
2025
2024
Capacity building of suppliers
(man-hours)
39,383
18,823
Number of sustainability
audits and inspections
1,020
929
Percentage of inspections
and audits that were
unannounced
66%
74%
Number of major non-
conformities
316
327
Number of minor non-
conformities
236
276
Close-out rate of non-
conformities
96%
88%
Percentage of high risk
suppliers that have been
monitored
94%
99%
Reported number of lost-
time injuries in the supply
chain
40
N/A
Capacity building of suppliers  in Grameenphone
had increased significantly in 2025, driven by
additional  defensive motorbike riding and
emergency‑preparedness training.
Lost‑time injuries in the supply chain that are
captured through internal reporting process is
now  formally incorporated into the non‑financial
reporting scope.
REPORTING METHODOLOGIES
Telenor’s metrics related to health and safety
cover workers in the value chain, primarily
focusing on  those employed by Telenor's direct
contract suppliers and their sub-suppliers,
particularly in high-risk activities and linked to
child and underaged labour in hazardous
working conditions. These metrics are not
validated by external bodies, but are based on
industry practices, including common industry
supply chain audits conducted through
Telenor’s JAC membership. These metrics are
captured through monitoring activities,
including audits and inspections, or incident
reporting. Because these methods are based on
sampled spot checks at a given time, they may
not provide a fully accurate picture or capture
all changes that occur outside the audit period.
However, they provide valuable insights and
highlight areas of improvements. 
Child labour
Refers to a person below the age of 15 years
found working at any workplace for or on behalf
of Telenor.
Forced labour
Refers to documented instances where
individuals are compelled to work against their
will under threat of punishment or coercion.
Forced labour can also involve practices such
as confiscating workers' documents or
demanding payments from them, further
trapping them in exploitative conditions.
Underaged labour
Refers to a worker aged 15-18 involved in
hazardous work. Hazardous work is by its
nature or the circumstances in which it is
carried out, likely to harm the health
and/or be a safety risk to the worker. For
Telenor’s operations, this includes any work at
tower or construction sites, road transport,
manual labour and long working hours. 
Fatalities Suppliers tier 1 and below: This metric
captures the number of work-related accidents
that cause loss of life. It includes accidents
occurring during work or production for Telenor
anywhere.
First tier supplier, or direct supplier, is defined
as any person and/or entity with a direct
contractual relationship with the Telenor
company and offering products and/or services
to the Telenor company. This includes any
manufacturer, vendor, contractor, consultant,
middleman, service or facilities provider, dealer,
distributor or other partner that is directly
cooperating with the Telenor company.
Lower tiers supplier is defined as sub-
suppliers to Telenor’s first tier suppliers. 
Lost-Time Injuries involving supplier
employees or contractors. The metric
represents  the number of reported lost-time
injuries (LTIs) among employees of Telenor's
supplier and contractors . Together with 
fatalities in the value chain, and  LTIs and
fatalities among Telenor's  own employees, it
supports the  Making Zero Possible ambition. A
limitation remains that  not all LTIs  in the value
chain may be reported, particularly less  severe
cases, which could results in
underrepresentation of the actual incidents.
Major non-conformity
A major non-conformity is a significant issue
that poses a serious risk to the organisation or
its stakeholders. It often requires immediate
action to mitigate potential harm. It is a serious
breach of the SCP, potentially leading to life-
threatening conditions for workers or
individuals. Examples include breach of
minimum age requirements, forced labour,
severe accidents or prohibited business
practices. A major non-conformity will normally
be categorised as harmful to the workers
involved, the environment or detrimental to the
reputation of Telenor. A breach of national laws
will normally be classified as a major non-
conformity.
Minor non-conformity
A minor non-conformity is a less severe issue
that does not pose an immediate threat, but still
requires corrective actions. Addressing this
finding helps improve overall compliance. It
typically does not present a likely risk of harm to
the workers involved, the environment or the
reputation of Telenor. It can include lack of
awareness, lack of management attention,
incomplete records, missing safety signs, or a
one-time instance of forgetting safe working
practices.
Total number of audits and inspections
carried out
Audits and inspections are conducted to assess
compliance with safety standards and identify
potential hazards with the aim to identify areas
for improvement. Audits and inspections are to
be thorough, unbiased and shall reflect the
current state of safety practices and working
conditions. However, audits and inspections
may not capture all non-conformities, especially
those not immediately visible, or that occur
intermittently. They provide a snapshot in time
and must therefore be followed up by regular
meetings and dialogue.
Scope of the supply chain metrics
These metrics encompass data from the mobile
operators such as Telenor Norway, Telenor
Sweden, DNA, Telenor Denmark,
Grameenphone, Telenor Pakistan and Telenor
Towers.
Consumers and end users Lvl 3@3x.png
ESRS S4
Consumers and                       
end-users
Telenor's consumers and end-users are
typically subscribers of Telenor services
or users of subscriptions belonging to
others, such as employers or parents.
Freedom of expression and privacy are
key to the core business of Telenor.
Telenor is committed to protecting the
privacy of its customers and to creating
and maintaining secure and privacy-
friendly services that customers can use,
confident that their integrity and
personal sphere are being protected.
How Telenor makes an impact
Consumers and end‑users are central to Telenor’s
value chain because the company’s services may
impact people’s human rights. The topic is
increasingly important as digitalisation expands,
and also as authorities in some markets impose
e.g. network shutdowns or request access to user
data which can restrict freedom of expression,
privacy, and safety. 
Key risks include undue authority requests and
demands, data breaches, cyberattacks and
misuse of personal information, all of which can
harm individuals and erode trust. Telenor works to
strengthen privacy, security and transparency,
allowing the company to position itself as a
trusted provider in complex digital ecosystems.
In 2025, Telenor continued its ongoing human
rights due diligence, including external
GNI‑aligned assessment, published transparency
reporting on authority requests, and rolled out
mandatory human rights training to all employees. 
The company also refined internal processes to
manage privacy risks and engaged in dialogue
related to 2024 and 2025 network shutdowns in
Bangladesh and Pakistan.
Going forward, Telenor will continue
strengthening privacy frameworks, advocating for
rights‑based governance, and enhancing
safeguards that ensure secure and responsible
digital services for all users.
Impacts, risks and opportunities (IROs)
Telenor has identified the following impacts, risks
and opportunities related to ESRS S4 Consumers
and end-users.
IRO
Relevance for Telenor
Value
chain
Short,
medium
and long
term
Information-related impacts - Access to information, freedom of expression and privacy
-
Negative
impact
There is actual negative impact to customers and end users when authorities request for network
shutdowns/degradation and/or unduly request for Telenor to disclose customer data, resulting in limited
access to information, freedom of expression, freedom of assembly and association, economic rights,
privacy and/or safety.
= ↓
S, M
Information-related impacts - Privacy
-
Negative
impact
There is a potential negative impact on customers and end users if the supplementary governance
measures currently in place to secure data transfers to, or access from, third countries prove insufficient. The
impact increase with rapid negative geopolitical and regulatory changes, which could lead to loss of control
over personal data, increased exposure to surveillance or misuse, and a reduced ability for individuals to
exercise their rights, such as access, rectification, or objection.
= ↓
S, M
-
Negative
impact
There is potential negative impact to customers and end users if their data is leaked or misused, due to fraud,
cyberattacks and/or inadequate security and privacy measures which can lead to harm to the individual and
their rights. Incorrect application of AI might amplify the impact.
= ↓
S, M
-
Risk
There is risk if customer’s and end user’s data is leaked or misused, due to fraud, cyberattacks and/or
inadequate security and privacy measures which can lead to compliance breaches, administrative fines, and
negative reputation. Incorrect application of AI might amplify the risk.
= ↓
S, M
Information-related impacts for consumers
and/or end-users
As the digital society evolves, more data is
collected from individuals, their devices and their
movements. The availability of unlimited storage
and the continued rapid development of data
analytics, automated decision-making, and AI
present both considerable opportunities and
considerable risks to societies, organisations and
individuals. At the same time, the ability to
connect and freely express opinions is under
pressure in many countries.
Telenor operates in markets where authorities
have been legally mandated to request for
network shutdowns or service degradation in
political situations, which can limit human rights
such as freedom of expression. Telenor's
compliance with such requests can restrict
people's ability to communicate, and in some
situations also impact their safety. Government
imposed network shutdowns also means loss of
revenue for Telenor.
There is a potential negative impact on customers
and end users if the supplementary governance
measures currently in place to secure data
transfers to, or access from, third countries prove
insufficient. The impact increases with rapid
negative geopolitical and regulatory changes,
which could lead to loss of control over personal
data, increased exposure to surveillance or
misuse, and a reduced ability for individuals to
exercise their rights, such as access, rectification,
or objection.
As a telecom operator, Telenor collects
information and data related to individuals. This
data could be sensitive and could subject
individuals to harm in case of undue requests for
Telenor to disclose data, data misuse or a data
breach. R apid negative geopolitical and regulatory
changes could lead to increased exposure to such
harm. Data leakages and/or compromised data
can result in financial and security issues for
customers, partners and Telenor itself, including
costs to recover data, costs related to GDPR
compliance, and other costs of privacy breaches.
The nature of international communications
heightens the risk of data breaches and unlawful/
undue interception as data crosses borders.
Reference to other publications
As part of Telenor’s commitment to transparency,
the company has also reported on specific efforts
related to human rights challenges in Myanmar,
where Telenor had operations until the sale of
Telenor Myanmar was completed in March 2022.
See page on Human rights in Myanmar on the
Another publication which is available on the
website, is a summary of learnings and insights
from discussions with a high level human rights
expert forum which included focus on lessons
learned from Telenor's exit from Myanmar. The
forum, which concluded in 2024, discussed
human rights challenges and dilemmas to Telenor
in a global context.
Norwegian  OECD National Contact Point final
statement on Telenor’s forced exit from
Myanmar
In November 2025, the Norwegian OECD National
Contact Point (NCP) published its final statement
in the case between the ‘Centre for Research on
Multinational Corporations' (SOMO) on behalf of
474 Myanmar-based civil society organisations vs.
Telenor ASA. Telenor published a response to the
NCP statement, disagreeing with several of their
conclusions. As to the nature of the adverse
human rights impacts covered by the case,
Telenor stated that “the NCP rightly places the
main responsibility for the grave human rights
violations in Myanmar with the military junta.
NCP further acknowledges the dilemmas faced by
Telenor following the military coup. Decisions
were taken under significant pressure from the
military regime and international sanctions, based
on the information available at the time. Telenor
disagrees that the efforts to protect the safety of
its local employees in Myanmar was not in line
with OECD Guidelines.
While acknowledging that Human Rights due
diligence should include all rights holders, when
faced with the brutal force of the military, Telenor
maintains that an employer cannot give
instructions which put employees’ lives at direct
risk, in line with internationally recognized
principles and the UN Guiding Principles on
Business and Human Rights (UNGPs). For
transparency, and until hindered by the junta,
Telenor published the number of authority
requests in Myanmar up until and including figures
for 2021. 
Telenor had invested in, planned for, and would
have wanted to continue operating in Myanmar,
building infrastructure and providing millions of
customers with means of communications.
Telenor was forced to disengage, thus options for
remediation were limited.
Telenor has pursued all of the several remedial
actions defined in the public mediation MoU of
this case before the NCP, except one remaining
statement - to define a digital security relief
mechanism.
Telenor’s remedial actions include;
• Continued engagement with stakeholders and
rights holders, which included Telenor providing
Myanmar civil society representatives with
information about the specific actual and
potential risks associated with the digital eco-
system and the sale of Telenor Myanmar.
Telenor also initiated a Human Rights Expert
Forum to share learnings and insights.
• Conducting an independent ICT Eco-System
Study, funded by Telenor, to enhance Myanmar
civil society’s understanding of risks to users
from their digital footprints. A summary of this
study has been published by the NCP. The full
47-page version thorough expertise materials
was made available to the complainants
representing 474 civil society organizations for
further use with the rights holders.
• Revisiting Telenor’s assessment of risks to
former employees, to determine whether there
were any additional risks to be addressed.
• Telenor conducting an internal assessment of
lessons learned, including on how to have a
responsible market entry and exit, from their
work in Myanmar. This assessment was
informed by dialogue between Telenor and civil
society organisations in the context of the OECD
process.
• Creating lesson-sharing opportunities, based on
Telenor’s disengagement process in Myanmar
and especially with civil society and rights
holders in Myanmar as well as in other high-risk
regions.
• Following up on the implementation of the MoU
with regular (monthly) check-ins, with the aim to
reach a full agreement by the end of October
2022.
• Publishing of the MoU and joint statement: The
parties and the NCP published the text of the
MoU and a joint statement on the state of the
mediation process on the 28th of October 2022.
The parties also agreed to maintain
confidentiality on the mediation and any
additional information discussed. 
Impact on strategy and business model
Exchange of ideas and access to information and
communication has been the foundation for
Telenor for 170 years. This is also visible in
Telenor's current purpose of "With you, for a 
safer and smarter tomorrow". Responsible
business practice is at the core of Telenor’s
operations. The company's sustainability
ambitions are centred around making digital
connectivity greener, safer and more accessible.
In doing so, Telenor brings benefits to its
customers and creates long-term value for
society at large.
Policies
Sustainability policy
Telenor’s Sustainability Policy addresses the
identification, assessment, management and
mitigation of material impacts, risks and also
opportunities of its business, and in relation to all
end-users. The policy implements the UN Guiding
Principles (UNGPs) on Business and Human Rights
and the OECD Guidelines for Multinational
Enterprises on Responsible Business Conduct, by
use of an internal kit of information and tools.
The sustainability policy seeks to ensure that
Telenor companies operate responsibly towards
society, including respect for human rights. It also
includes steps that must be taken to avoid the
occurrence of, or complicity in, human rights
abuses, in accordance with the previously
mentioned principles and guidelines, as well as
with the UN Global Compact and the Global
Network Initiative (GNI) Principles.
The policy applies to the operations of all Telenor
majority owned companies. Each Telenor
company board is accountable for adopting the
group policy and the highest individual
responsible for the implementation of the policy is
the local company CEO. The policy establishes a
starting point: where national law and
international human rights standards differ, the
company shall adhere to national law, while
seeking ways to respect international human
rights to the greatest extent possible. In
accordance with the policy, the company
communicates its human rights commitment
actively to external stakeholders.
The accountable policy owner for the
sustainability policy is EVP People, Sustainability
and External Relations. In alignment with the
UNGPs on Business and Human Rights, Telenor's
commitment to human rights is long standing and
embedded in its top governing document – the
Code of Conduct. This document also states that
in Telenor we foster a speak-up culture and
strictly prohibit retaliation against anyone who
raises concerns in good faith, ensuring ethical and
legal business practices.
Local authority requests - policies and
manuals
In every country where Telenor operates,
authorities have the legal power to access
personal data or network information. Authorities
typically need this information to solve crimes,
prevent security threats or find missing persons.
Telenor recognises the challenges of excessive
use of these powers.
The President and CEO of Telenor has instructed
the EVPs of Business Areas to ensure that
Authority Requests are handled in a professional
manner and in line with internationally recognised
principles, as set out in the UNGPs, the OECD
Guidelines for Multinational Enterprises on
Responsible Business Conduct and the GNI
principles. Local operators have implemented
authority requests policies and manuals to meet
the requirements in the EVP instructions and
additional requirements of local legislation.
Telenor Denmark will continue to follow the Group
authority request manual as guidance.
Privacy Policy
Telenor has a global Privacy Policy with high-level
requirements for all business areas and
subsidiaries. The policy outlines fundamental
principles for the processing of personal data and
general expectations for all Telenor companies,
regardless of their regulatory environments, in the
following areas:
• Formal allocation of responsibility and resources
for privacy management;
• Identification, management and reporting of
privacy-related risks;
• Implementation and operation of a system of
internal controls for privacy;
• Identification and management of external
regulatory requirements for the privacy area;
• Maintenance of up-to-date processing activity
inventories and documentation of legal basis for
the processing activities;
• Implementation and operation of key processes
related to management of personal data, such
as data protection impact assessments, privacy
by design, fulfilment of data subject rights and
data retention;
• Management of risks related to cross-border
transfers of personal data;
• Detection, prevention and mitigation of privacy
incidents;
• Management and monitoring of third-parties
processing personal data;
• Internal training and awareness related to
privacy;
• Management of threats to privacy caused by
algorithms and AI.
Telenor has a dedicated group function that
monitors the local compliance status and
implementation of its Privacy Policy through a
quarterly process that aggregates the policy
compliance status in each business area.
For the Asia business area, the privacy
compliance status is assessed and reported by
Telenor Asia. Each Telenor company has its own
privacy compliance function, which is locally
responsible for monitoring and reporting on the
status and performance of the Privacy Policy for
their company.
The policy owner of the Privacy Policy is the EVP
People, Sustainability and External Relations.
Telenor continuously develops good practice
guidelines for business areas and subsidiaries to
adopt and apply as they see appropriate. To
facilitate sharing of knowledge and good
practices across business areas and subsidiaries,
Telenor continues to facilitate privacy
communities, connecting privacy experts within
the group.
Cases of Authority requests
Telenor's internal process and governance in
relation to government requests are designed to
safeguard human rights. Telenor's membership in
the GNI provides shared learnings as well as the
means to build leverage in relation to regulatory
and legislative developments. Telenor also
addresses challenging cases by transparency as a
means of mitigation. The Telenor Integrity Hotline
includes human rights complaints.
Processes and mechanisms related to
human rights
Respect and promotion of human rights are at the
foundation of how Telenor conducts business
across it markets, aligned with the company's
purpose of "With you for a  safer and smarter
tomorrow". Telenor's human rights commitment
is stated in the Sustainability Policy.
Annual human rights due diligence
assessment
Telenor is using a Human Rights Toolkit to
perform an annual due diligence assessment of its
own work related to human rights. The toolkit is
based on methodology and terminology from the
UN Guiding Principles on Business and Human
Rights. The work related to human rights in
relation to consumers and end-users is part of the
toolkit. The annual assessment is further
described on page 112.
GNI independent assessment
Telenor is member of the Global Network Initiative
(GNI), a multi-stakeholder initiative to promote
and advance freedom of expression and privacy
rights across the technology ecosystem.
Approximately every three years, Telenor
undergoes an assessment performed by GNI,
covering respect of freedom of expression and
privacy in Telenor's governance, policies, due
diligence processes, stakeholder dialogue and
transparency activities.
The assessment process is done by accredited,
independent assessors who review materials and
interview employees to evaluate progress in
implementing the GNI principles. The process is
set to foster candid discussions and constructive
expert recommendations for continuous
improvement over time.
The GNI assessment process is confidential, in
order to allow for the review of internal, non-
public materials, including sensitive case studies
of government requests from countries around
the world. After assessments have been
completed, the GNI shares relevant information
about the process through its annual reports.
The GNI uses the findings for its multi-stakeholder
Accountability Committee and Board to
determine whether and how each member
company is ‘making good-faith efforts to
implement the GNI Principles with improvement
over time.’
Telenor has during 2025 worked with Deloitte as
an external assessor for an independent report to
be presented to the GNI Board during the first half
of 2026.
Yearly report of authority requests
Authorities have the legal power to access
personal data or network information, typically to
solve crimes, prevent security threats or find
missing people. Telenor recognises the challenges
of excessive use of these powers. Telenor
provides transparency as a mitigation, publishing
a yearly report on authority requests.
Trainings
Human rights training for employees, as well as
capacity-building and processes to pursue
continuous improvements, ensure sufficient
internal awareness of Telenor's commitments and
approach towards human rights, sustainability
projects, programmes and partnerships and
sustainability reporting.
Actions
Actions during the year
Annual human rights due diligence assessment
All major local companies in scope of the annual
human rights due diligence assessment
requirement have completed their assessments
and reported to Telenor Group, including
mitigations  presented to management at the
relevant Telenor companies. Telenor Asia
supported the Asian companies in conducting the
process.
The 2025 human rights due diligence assessment
(HRDD assessment) requirement was set up as a
'light hand', for two main purposes. First, for the
business units to be able to benefit from the 2025
double materiality assessment (DMA), and the
impact assessments therein. Secondly, for the
business units to be able to finalise the 2025 HRDD
assessments, including formal local approvals,
already before end of year 2025. In this way the
full Telenor organization will be able to align
timewise the 2026 DMA and HRDD assessment
processes.
Risks reported as with high priority, and mitigation
measures, include but are not limited to the
following. Common prioritised areas, Nordics and
Asia: Privacy and data security, Supply chain
sustainability, Child safety online and Worker well-
being. In addition a Nordic prioritised area is
Diversity, equity and inclusion and Asia prioritised
areas are Authority requests for customer data
and network shutdowns, and Environmental and
infrastructure impacts.
The actions related to child safety online are
available on page 138. As to human rights and
Telenor’s forced exit from Myanmar, see
‘Stakeholder engagement and transparency’ on
page 162.
Telenor set up an external high-level forum of
experts to identify the best way forward for ‘AI
skills, safety and inclusion’ for both developers
and users. An external report with
recommendations was published in January 2025.
Quarterly privacy risk and policy compliance
assessment
Through a quarterly risk and policy compliance
assessment process, Telenor issues 
recommendations to its companies on actions for
the implementation of the Privacy Policy and
related compliance risks. In line with Telenor's
governance model, decisions and execution of
actions is performed by each Telenor company
separately. Additionally, each Telenor company
has an appointed Privacy Officer, who is tasked
with local oversight of the Privacy Policy
implementation.
Shut-down of network in Pakistan and
Bangladesh
Local Telenor operators were linked to the
authority-imposed network shutdowns in
Pakistan and Bangladesh during 2025 and 2024,
with widespread and severe negative impacts for
end-users. Telenor has engaged in both local and
international dialogue in relation to relevant local
legislation to promote rights-based policy making
in relation to network shutdowns.
Internal processes to identify actions and
necessary appropriate responses to respect the
rights of end-users at the time of network
shutdowns are in place, including local and group
dedicated resources and expertise from security,
legal, sustainability and human resources
departments. Local processes and resources for
crisis management can also be triggered.
Telenor’s membership in GNI provides shared
learnings and builds leverage in this regard,
facilitating both formal and informal advocacy
against network shutdowns as well as the
promotion of rule of law.
Key actions and expected outcomes regarding
authority requests for network shutdowns, in
summary;
• Active participation in the GNI (e.g. Representing
Telenor as  Board alternate, Participation in
Policy working group)
• Shared learnings, joint leverage and Telenor
accountability, vis-à-vis the GNI, for continuous
improvement over time
• Advocacy (e.g GNI calling for improved
legislative framework and rule of law in
Bangladesh)
• Transparency, keeping stakeholders
continuously informed
Artificial intelligence actions
The rapid technological developments in artificial
intelligence, particularly generative AI, introduces
both new opportunities and increased risks
related to privacy. Telenor is committed to using
AI technologies in a way that is lawful, ethical,
trustworthy, and transparent way that creates
value for customers, employees, and society in
general. To support this, Telenor has defined a set
of Group-wide principles for responsible AI to
support the development and use of AI in a safe
and consistent way across the organisation.
In 2025, Telenor established a cross-disciplinary
global Responsible AI team, consisting of an
execution team with members from Business
Units/Business Areas, supported by experts from
relevant group functions. The Team is mandated
to strengthen Telenor's responsible AI capabilities
and governance as an integral part of the AI&I
strategy, with a clear set of deliverables.
Human rights training
The training on Telenor and Human Rights 
released during 2024 was throughout 2025 rolled
out as mandatory for all employees. The course is
made available in English, Bengali, Danish, Finnish,
Norwegian and Swedish. The training is crafted
for all employees - irrespective of role, location, or
the services working with - to gain general
awareness about Telenor and Human Rights and
to see the respective tasks also from a Human
Rights point of view. And also for each and one to
see the business value of respecting and
promoting human rights .
Planned future actions
Telenor’s ambition is to continue to be a trusted
partner with strong brands by being transparent
and honest, playing by the rules, keeping
promises, being respectful and keeping personal
data secure. As to human rights Telenor launched
a human rights impact assessment (HRIA) on
Telenor Asia.
External expertise is leading the work which is to
be concluded before Summer 2026. The HRIA
covers Telenor’s business in Bangladesh,
Malaysia, and Thailand. The focus will be on salient
human rights impacts connected to technological
developments and changes in the business
environment and the aim is to identify and
prioritize Telenor’s human rights risks in these
markets, and to provide recommended actions to
address these risks. Telenor will also continue to
explore how an independent Myanmar digital
security relief mechanism could be established,
see more on page 131.
Targets
Telenor’s targets within this material topic do not
meet the full set of reporting requirements for
2025 in that they currently are not measurable and
outcome-oriented.
To ensure that Telenor meets its commitments in
relation to human rights, targets include to
continue to perform the annual assessments of
human rights due diligence and continue with the
quarterly privacy risk and compliance
assessments. This ensures risks and mitigating
actions are assessed locally every year, and
reported to group for coordination, joint learnings
and continuous improvement over time. Further,
as stated above, the GNI independent assessment
was performed in 2025, to be presented to the
GNI Board during the first half of 2026.
For the privacy area, the management of risks and
actions is a continuous effort in Telenor. The
company has not set any specific targets for
2025,  but works systematically to assess and
manage compliance with Telenor's global privacy
policy.
Engaging with consumers and end-users
about targets and impacts
Telenor does not have a general group-defined
process for engaging with consumers and end-
users on all relevant issues at regular intervals.
However, Telenor works to understand
expectations to and consequences from its
operations through participation in various
networks and forums. Telenor engages with end-
user proxies to understand expectations and
assess impacts related to network shutdowns and
threats to freedom of expression and privacy,
mainly through participation in the GNI, a multi-
stakeholder forum where also proxies for users
are represented.
Remediating negative impacts and
channels to raise concerns
Telenor Group Internal Audit and Investigation has
the responsibility to manage the Integrity Hotline,
which is a confidential web-based channel for
whistleblowers. While customer concerns should
be handled at local customer service, concerns
about possible breaches of Telenor’s Code of
Conduct, including relevant laws, regulations and
Governing Documents can be logged in the
integrity Hotline. More information is detailed in
the Business Conduct section (G1).
Apart from that the responsibility for assessing
appropriate remedies to consumers on the basis
of negative impacts lies with the Telenor company
that provides the relevant service to the
consumer, Telenor does not have further
processes  at the moment to assess the
effectiveness of measures taken.
Digital skills, inclusion & online safety lvl 3@3x.png
Entity-specific
Digital skills, inclusion and
online safety
Digitalisation and digital services have a
significant potential to improve people’s
lives, provide education, enable growth
opportunities and close inequality gaps.
However, technology can also create
inequalities and expose vulnerable
groups to harmful content. Telenor is
committed to empowering societies for
a safer and smarter tomorrow, by driving
connectivity and digital inclusion while
helping to build critical skills for an
inclusive digital future.
How Telenor makes an impact
Internet can expose children and other vulnerable
groups to harmful content and exploitation.
Telenor, as a provider of digital connectivity and
internet, enables access to a wide range of online
content and platforms,  where also harmful
material may be accessible and exploitation
occurs . While Telenor does not create or host
such content, its infrastructure can inadvertently
expose children and vulnerable groups to online
risks, underscoring the need for robust
safeguards and responsible practices.
Telenor works to provide children, youth and
vulnerable groups with relevant digital skills, and
equip societies with connectivity. Telenor can also
protect individuals by implementing technical
safeguards restricting access to harmful content.
In 2025, Telenor delivered large‑scale digital skills
and online safety programmes across the Nordics
and Asia, partnering with organisations like
UNICEF and Plan International. About 1.2 million
people were upskilled.  The company also
maintained a technical filter to block access to
child sexual abuse material and supported
helplines and awareness initiatives to strengthen
online safety. 
Going forward, Telenor plans to upskill 800,000
people in the Nordics in digital wellbeing and to
digitally include 5 million in Asia by 2028. The
focus ahead is to provide training according to
skills needed, enhance resilience against online
risks, and contribute to technological progress
benefiting all users safely and responsibly.
Impacts, risks and opportunities (IROs)
In 2025, the material impacts, risks and
opportunities related to digital skills, inclusion and
online safety were updated. They are presented in
the table and subsequent sections. 
IROs
Relevance for Telenor
Value
chain
Short-,
medium-
and long
term)
Harmful content and addiction
-
Negative
impact
There is potential negative impact on children and other
vulnerable groups to suffer from digital addiction and
being exposed to harmful online content, also amplified
by AI, which is offered by content providers through
connectivity provided by Telenor. 
↑ = ↓
S
Connectivity, inclusion and upskilling
+
Positive
impact
There is actual positive impact on individuals and society,
particularly in Asia, by building networks and offering
connectivity to remote places, providing digital inclusion
& upskilling programs on several topics, and tools to
restrict access to e.g., Child Sexual Abuse Material
(CSAM) content.
↑ = ↓
S
Trust through enablement
+
Opportunity
There is opportunity to build reputation and brand
by promoting and enabling customers’ digital wellbeing.
↑ = ↓
M
The IRO process
Started in 2024, and continued in 2025, Telenor
screened its operations to identify the positive
and negative impacts, together with risks and
opportunities, within the area of digital skills and
online safety. The screening consisted of market
analysis from internal sustainability experts,
publicly available analysis from leading academic
scholars and official authorities and interviews
within non-governmental organisations (NGOs)
that are currently partners.
Harmful content and addiction
Internet is a space where children and other
vulnerable groups can be exploited. Telenor may
have negative impact on online safety for children
and other vulnerable groups by offering
connectivity to content providers and platforms
ere harmful content is accessed and exploitation
takes place. 
Connectivity, inclusion and upskilling
Telenor is a significant contributor to digital
inclusion and upskilling individuals by providing
connectivity services and programmes.This is
especially evident in Bangladesh and Pakistan,
where connectivity can connect remote places,
transform lives and where the company provides
digital inclusion and upskilling through different
outreach programmes.
Trust through enablement 
In the Nordic markets, digital addiction is a
growing concern, with potential negative impact
on e.g., mental health. Screen time management
is considered an increasingly desired skill. By
taking responsibility for digital wellbeing and offer
upskilling, Telenor can promote a balanced
relationship with technology, benefiting users and
the community. Such initiatives can enhance
Telenor's reputation as a responsible and socially
conscious player in the telecommunications
industry.
Impact on strategy and business model
As part of Telenor’s commitment to empowering
societies, the company strives to ensure digital
access for all, equip people with knowledge and
resources to operate effectively and safely, and
help foster a supportive ecosystem that can
address risks and grow digital resilience. These
areas have clear links to the current and future
commercial and technology agendas in Telenor
and are aligned with the aim of fostering a
learning culture.
The Telenor Global Sustainability Partnerships
with UNICEF and Plan International are key to
achieving the company’s ambitions. The target
beneficiaries for the partnerships are children and
youth and small and medium enterprises (SMEs)
led by youth and women. A special focus is being
placed on vulnerable and marginalised individuals.
Policies
The projects, programmes and partnerships
under the umbrella of digital skills and online
safety are governed by the Sustainability Policy.
The policy requires that sustainability efforts of all
Telenor companies should address defined
societal needs and be aligned with the overall
strategic direction of the company.
The policy also outlines that efforts must be well-
defined, have clear goals, be aligned with
recognised partners and have proper reporting
and accounting mechanisms. The Sustainability
Policy is publicly available.
These requirements are further outlined in a
detailed governance framework communicated
to all local companies (Global Sustainability
Partnerships Guidelines). Included in the
governance framework are also principles and
definitions for designing, implementing and
reporting.
When drafting and updating the governance
framework, company-defined risks are
considered, in addition to impacts, opportunities,
and advice and needs from partners to ensure
that target groups' needs and societal needs are
met. 
Telenor is also committed to the United Nations
Sustainable Development Goals, with particular
emphasis on education and inclusion. Telenor has
aligned its ambitions and commitments to
combat child sexual abuse material with the
industry organisation GSMA through the "GSMA
Mobile Alliance to combat Digital Child Sexual
Exploitation" since 2008.
The policies are anchored at Telenor Companies
CEO level and the Global Partnership Model
framework is anchored at the highest
management level
Targets
Access and connectivity
Telenor is committed to empowering societies by
driving connectivity and digital inclusion while
helping to build critical skills for a digital future.
For digital inclusion the first step has been
considered as providing access to data and
internet to users. In 2021, GSMA reported through
its State of the Mobile Internet Connectivity report
that 3.4 billion people did not use mobile internet,
despite living in areas with mobile broadband
coverage.
By the end of 2025, the share of active mobile
data users across Telenor Group reached 62%,
reflecting a modest increase compared to
previous years. However, this result fell short of
the target of 68% set for the 2022–2025
strategy period. The shortfall was primarily due to
lower data services uptake than expected in
Bangladesh.
The indicator is based on objective statistics from
the six business units with mobile operations,
based on actual usage. The movement in the
target is largely due to Grameenphone and
Telenor Pakistan. Tracking the progress and
effectiveness of this target is based on monthly
reports from the operations on mobile
subscribers and data users.
Training
In line with Telenor’s commitment towards the UN
Sustainable Development Goals (SDGs) Telenor
shall at a minimum of once per year assess
opportunities to undertake sustainability
programmes, projects and partnerships.
In 2017, Telenor set out to upskill 4 million people
by 2021. At the Capital Markets Day in 2022,
Telenor committed to continue to increase the
number of people trained and the target was set
to upskill another 6 million people by 2025
(baseline 2021). The target was developed based
on experience from resources required to run
similar programmes previously and the capacity
to expand in the markets Telenor operates.
Although the Group set target for the strategy
period was met in 2024, 2025 targets of people
trained were set per company:
• Telenor Norway: 50,000
• Telenor Sweden: 100,000
• Telenor Denmark: 26,000
• DNA: 70,000
• Grameenphone: 750,000
• Telenor Pakistan: 750,000
For more details, see table on page 139.
“Telenor’s Global Partnerships model” has been a
key instrument for target delivery. This model was
first adopted in 2018, with partners UNICEF and
Plan International, to develop and run
programmes and projects under the common
global theme ‘skills for a digital future’. The model
was renewed in 2022 and in 2024. 
The aim of these partnerships has been to build a)
basic digital skills, b) advanced future skills and c)
online safety and security skills for children, young
people and vulnerable groups, focusing on
gender. In addition, SMEs are also a target group.
The projects under this umbrella are designed,
implemented  and reported on in partnership by
the local Telenor companies and external
organisations. This includes target setting.
Telenor Group sets minimum requirements for
what constitutes as ‘training’ for the projects that
Telenor Companies design and implement.
Telenor Group also provides a governance
system, subject matter experts and partners
within the global partnerships model. The local
Telenor companies and external partners track
the overall progress and effectiveness of the
trainings, as required in the Sustainability Policy
and as agreed in the project descriptions. Telenor
Group receives reports quarterly, biannually and
annually.
In the coming strategy period, Telenor will
continue to operationalize its ambition to train
800,000 people in digital wellbeing in the Nordics,
and 5 million people trained in digital inclusion in
Asia, by end 2028.
Actions
Actions during the year
Training in digital skills and online safety in the
Nordics
In 2025, Telenor ran projects providing training in
digital skills in all Nordic markets. The projects had
external partners participating in content
development, distribution and feedback loops,
such as NGOs, teacher’s organisations and leisure
organisations. Telenor companies offered
trainings to students, teachers and parents. In
addition, Telenor Norway offered trainings to the
leisure sector and DNA offered training to
immigrant youth and elderly. The skills acquired
were typically skills and knowledge within privacy,
safety, security, mental health, anti-bullying, social
skills and emotional skills. 
In addition, Telenor companies continued to
explore digital wellbeing and skills to manage
digital addiction. An overall approach to
combatting digital addiction was co-developed
and then anchored across the Nordics. Telenor
Denmark, Telenor Sweden and DNA included
advise on conscious screen usage in their
trainings, while Telenor Norway is expected to
launch a dedicated training module in 2026. DNA
offered commercial products and services aimed
at enabling more conscious screen usage.     
Telenor Norway and DNA made donations to
helplines as part of their efforts to enable further
dialogue and assistance. In all, the local Telenor
companies in the Nordics reached over 336,000
people with their programmes in 2025. The
projects had varying timelines, but all will continue
in 2026. 
Training in digital skills and online safety in Asia
Grameenphone and Telenor Pakistan offered
trainings in digital skills in 2025. The target groups
included marginal communities, children in
schools, youth, parents, teachers, caregivers,
leisure organisations and the general population. 
The projects had external partners participating in
content development, distribution and feedback
loops. Local NGOs, in addition to UNICEF and Plan
International, were important partners. 
The skills acquired through the trainings have
been more focused on basic digital literacy and
safety skills, compared to the upskilling offered in
the Nordics. However, entrepreneurship trainings
have also been provided. In 2026, Grameenphone
will explore to offer training on screen time
management skills to the more mature user
groups. 
Grameenphone’s training programmes reached
888,113 people in 2025.
In Telenor Pakistan, the projects faced
operational and logistical challenges which have
delayed the rollout of the training. This was
especially due to security issues in certain
regions. Following the divestment of Telenor
Pakistan, UNICEF will continue implementing the
projects to ensure sustained impact.
.
Combatting child sexual abuse online
In 2004, Telenor in Norway and the Norwegian
police authority co-developed a technical filter
that prevents users from accessing websites that
show defined child sexual abuse material (CSAM).
The filter has since been implemented by internet
service providers (ISPs) worldwide. According to
Interpol, the filter has become an important tool in
the fight against this crime. Blocking access
prevents re-victimisation of the children abused
and is expected to have a pedagogic stop effect
on users who may be about to commit a serious
offence by viewing or downloading illegal
material.
Interpol maintains and updates a list of domains,
or web addresses that disseminate known child
abuse material worldwide. This list is made
available to the Telenor companies through the
national police authorities. Telenor operating
companies then block access to these domains in
their networks. When users attempt to view the
page, they may be redirected to a ‘stop page’
containing information on the reason for the
redirection, links to legislation, where to complain,
etc. No criminal cases are generated due to users
being redirected from a domain containing child
sexual abuse material.
The filter is implemented in all Telenor operations
in the Nordic, with ongoing discussion for
implementation in Bangladesh in 2026. The filter
has become an important cornerstone in
Telenor’s response to one of the most negative
effects of our connectivity for children online.
Operating the filter that blocks the spread of child
sexual abuse material is an integral part of the
regular operations in the Nordics, as companies
continuously dedicate the necessary personnel
and technical resources. This includes regular
dialogue with local police authorities on technical
updates.
Telenor’s efforts to combat the creation and
dissemination of child sexual abuse material is
also found in the trainings offered on digital and
safety skills, where the dangers of grooming and
so-called self-generated CSAM are part of the
topics covered. 
Planned future actions
Together with global partners Plan International,
UNICEF, and local partners, Telenor will continue
to explore trainings to match the changing needs
of the target groups and local societies. Telenor
will also seek to evolve its product portfolio to
better align with both the risks, impacts and
opportunities within this area.
Operating the filter restricting the spread of child
sexual abuse material and the cooperation with
local police authorities have become an integral
part of regular operations and is expected to
continue in the next strategy period. Telenor is
committed to continuing its efforts to combat this
crime by exploring new technology and
continuing the industry and regulatory
discussions, both in GSMA and in the EU.
Training and upskilling projects in 2025
The table below summarises targets and results from the training and upskilling programs offered by Telenor and partners per market in 2025.
Telenor company
Programme objective(s) and main activities
Target Group
Targets for 2025
Results for 2025
Skills acquired
Telenor Norway
Provides training material on digital skills and child online safety for schools,
leisure organisations and parents.
Children, parents,
teachers, schools,
municipalities, leaders in
leisure activities
50,000 1
52,141
Skills within privacy, safety, security, mental
health, anti-bullying, social and emotional
skills
Telenor Sweden
Provides training material on digital skills and child online safety in schools.
Distributes card deck games to schools and customers to generate
dialogue. Engages children in creating content.
Children, parents,
teachers, customers,
employees
100,0001
166,600
Skills within privacy, safety, security, mental
health, anti-bullying, screen time
management, social and emotional skills
Telenor
Denmark
Provides training material on digital skills and child online safety in schools.
Engages children in creating content. Provides material on cybersecurity
(eBook and webinars) for SMEs.
Children in 4th-6th grade
and their teachers. Small
and medium-sized
businesses.
26,000 1
27,816
Skills within privacy, safety, security, mental
health, anti-bullying, screen time
management, social and emotional skills. For
SMEs: cyber security skills
DNA (Finland)
Provides training material on digital skills and online safety through
gamification, card decks, webinars, school visits and events to multiple
target groups.
Children, youth, teachers,
immigrant youth, elderly,
general population
70,000 1
90,048
Skills within privacy, safety, security, mental
health, anti-bullying, screen time
management, social and emotional skills
Grameenphone
(Bangladesh)
Provides training on digital inclusion, literacy and online safety at multiple
arenas such as courtyard sessions and community radio-based education,
content in schools, online self-paced training, masterclasses and
entrepreneurship boot camps.
Marginal communities,
vulnerable groups, girls,
women, children in
schools, teachers, youth
750,000 1
888,113
Skills within privacy, safety, security, mental
health, anti-bullying, social and emotional
skills, STEM, entrepreneurship skills
Telenor Pakistan
Provides training material on digital skills and child online safety.
Adolescents, parents,
teachers, caregivers,
leisure organisations
750,000 1
15,651
Skills within privacy, safety, security, mental
health, anti-bullying, social and emotional
skills
1 In these projects some estimations are made. For more information, please see section on Reporting methodologies.
Metrics
Access and connectivity
In 2025, Telenor had 62% active mobile data users in its customer base, as this is measured as closing
balance the end of year data 2025 is excluding Telenor Pakistan. Grameenphone had 58% active data
users at end of 2025. These metrics are reported regularly through a group-wide reporting system.
Training
The target set for the strategy period was reached in 2024 having upskilled over 12 million people since
the base year in 2021. In 2025, an additional 1,240,369 people received training in various digital skills.
Metrics
2025
2024
2023
2022
2021
Number of people trained in digital skills
during the reporting year
1,240,369
8,175,456
1,087,608
1,314,040
1,688,290
Number of people trained in digital skills as
of 31 December since base year (2021)
13,505,763
12,265,394
4,089,938
3,002,330
1,688,290
Active mobile data users (% of Telenor's
customer base) 1
62%
60%
58%
58%
58%
1)The percentage of active mobile data users is end of year data, and discontinued operations are included in the
figures until the year of disposal. Digi (former subsidiary in Malaysia) is included in 2021, dtac (former subsidiary in
Thailand)  is included in 2021 and 2022 and Telenor Pakistan is included until 2024.
REPORTING METHODOLOGIES
Telenor measures the number of people
receiving training within digital skills, and how
many customers who are active data users.
Combined, these two metrics constitute how
Telenor interprets and measures digital
inclusion.
Active data users
Data users counted are those defined as active
data users. To be defined as active, the user
must have a subscription and use at least 150 kb
of data during the previous three months.
Training
Training is defined as activities which provides
digital literacy, inclusion and safety & security
for defined target groups according to their
needs, societal needs and business needs in
Telenor’s markets.
The projects have different objectives,
timelines and different systems for feedback.
All  projects but one (in Telenor Pakistan) have
integrated feedback loops, which provide
instant feedback from target groups. Other
projects have longer timelines, where results
come in later stages. Some projects are
designed as two-step models to provide
training for a defined primary target group (e.g.
teacher/parent/leader in volunteer sector) who
are to train the secondary target group (e.g.
pupils/children in the family or children in a
football club). Other projects can be hybrid or
digital.
Common for all reported projects are that the
designing, implementation and reporting shall
comply to these ten principles: 1) Shall build on
renowned external knowledge on digital skills
2) Shall reflect defined target group needs,
societal needs and business needs in Telenor’s
markets, 3) Shall be anchored with renowned
partners/experts, 4) Shall be tailored for one or
more defined target groups, 5) Shall teach
defined skills useful for the target group, 6) Shall
cover both hard and soft skills, 7) Shall be virtual,
in-person, hybrid and/or self-paced, 8) Shall be
based on clearly pre-defined learning outcomes,
9) Shall provide opportunity for feedback, and 10)
Shall sample annually if reporting is based on
estimates.
To reduce uncertainty in reporting based on
estimates, projects reporting such metrics are
required to apply transparent and documented
calculation methodologies and to perform annual
sampling with corresponding updates to
calculations. In 2025, this governance framework
contributed to overall good data quality.
However, improvement areas were identified in a
number of projects in Asia. In response,
corrective and mitigating measures have been
applied, and governance requirements have been
further strengthened. Work to improve project
governance will continue in 2026.
Governance.jpg
Governance
Governance involves the application of Telenor’s
principles and processes to create value for the
company and our stakeholders. Responsible business
conduct - anchored in high ethical standards and a
robust anti-corruption policy - lies at the core of
everything we do. Privacy and data protection are, of
course, fundamental to our operations, alongside a
strong commitment to cyber security. We also dedicate
considerable effort to maintaining a responsible supply
chain, upholding a policy of zero tolerance towards
forced and child labour.
 
Business conduct lvl 3@3x.png
ESRS G1
Business conduct
Corruption poses significant challenges
to global economic and social progress
as it undermines fair competition and
erodes confidence in the institutions and
public sector. This adversely affects
sustainable development and
disproportionately impacts vulnerable
communities. Telenor promotes
whistleblower protection, maintains zero
tolerance for corruption and bribery, and
upholds high standards for partners and
suppliers through comprehensive due
diligence, investigations, and audits to
manage and reduce risks.
How Telenor makes an impact
Business conduct is essential across Telenor’s
entire value chain, influencing how the company
manages ethical expectations from upstream
suppliers, internal operations and controls, and
downstream customer‑facing activities.
The main risk is that employees, suppliers and
other business partners fail to incorporate
appropriate anti-corruption programs, particularly
in high-risk markets. This can result in theft,
litigation, loss of trust and reputation, or loss of
contracts or business opportunities. Telenor
works to raise standards for business conduct,
and there is potential positive impact on societies,
business partners and their supply chains,
especially in Asia. 
In 2025, Telenor strengthened its integrity
framework through 100% completion of
mandatory Code of Conduct training and zero
recorded cases of corruption or bribery. The
company also enhanced its governance approach
by integrating responsible AI requirements into
supplier agreements.
Going forward, Telenor will continue to improve
supplier oversight, strengthen anti‑corruption
capabilities and further embed responsible
business conduct processes across global
operations to support long‑term resilience and
trust.
 
Impacts, risks and opportunities (IROs)
The material impacts, risks and opportunities
identified for business conduct in Telenor are
presented below.
IROs
Relevance for Telenor
Value
chain
Short,
medium
or long
term
Corporate culture
+
Positive
impact
There is potential positive impact on societies, business
partners and their supply chains, especially in Asia, as
Telenor aims to raise standards for business conduct
where we operate.
↑ = ↓
S
Corruption and bribery, and management of relationship with suppliers
-
Risk
There is a risk that employees, suppliers and other
business partners in our value chain don’t adhere to
Telenor’s high standards on governance and compliance
and are failing to incorporate appropriate anti-corruption
programs. This can result in theft, litigation, loss of trust,
loss of contracts and business opportunities, and
damaged reputation.
↑ = ↓
M
Corporate culture
The company strengthens corporate culture by
promoting robust governance practices and
addressing risks related to fraud and corruption
among its partners.
Telenor encourages portfolio companies to adopt
clear accountability frameworks, with defined
roles and responsibilities at every organisational
level. This approach improves operational
transparency and decision-making, strengthening
stakeholder trust—including investors,
customers, and regulators.
Corruption and bribery, and management of
relationship with suppliers
Failure by employees, suppliers, or business
partners to uphold Telenor’s governance and anti-
corruption standards can expose the company to
significant operational, financial, and reputational
risks.
Strict policies and guidelines require suppliers to
comply with anti-bribery and corruption (ABC)
standards. Through ongoing global evaluation and
monitoring of its business partners, Telenor
enforces stricter compliance measures,
effectively mitigating fraud and corruption
risks.This proactive stance supports a culture of
integrity and accountability.
Policies
Telenor’s governance framework is built on
robust ethical principles, enhanced transparency,
and a commitment to accountability. These core
values are systematically integrated into the
Group’s policies and operational procedures.
Code of Conduct, Anti-Corruption Policy and
Supplier Conduct Principles
The Code of Conduct reflects Telenor’s core
values and sets expectations for responsible
behaviour. It covers key areas including anti-
corruption, sanctions, human and labour rights,
climate, competition, confidentiality, conflict of
interest, financial integrity, fraud, privacy, and
workplace environment. The Code is owned and
approved by the Board of Directors and serves as
the foundation of our corporate culture.
The Anti-Corruption Policy complements the
Code, outlining Telenor’s Anti-Corruption
Compliance Programme. Updated in 2023, it
aligns with international standards, such as the
Foreign Corrupt Practices Act and UK Bribery Act,
and best practices and applies across all business
operations.
The Supplier Conduct Principles (SCP) outline
minimum standards for all direct suppliers and
partners of Telenor. Board-approved, the SCP
aligns with Telenor’s Code of Conduct and
prohibits corruption, bribery, and facilitation
payments. Suppliers must also ensure their
subcontractors comply via contractual terms.
In 2025, Telenor introduced contractual
provisions on responsible AI for inclusion in its
Global Framework Agreements (GFA),
establishing baseline requirements for ethical AI
use in sourcing, partnerships, and other AI-related
engagements.
 
Communication of policies
Policies are communicated through both external
and internal channels and are made publicly
available online to promote transparency and
accessibility.
Telenor's primary awareness initiative is the
mandatory annual Code of Conduct training for all
employees. Each employee is required to
complete a comprehensive, annually updated
eLearning programme before signing the Code of
Conduct. This training encompasses capacity-
building, dilemma-based learning, and covers key
policy topics, alongside other awareness-raising
activities relevant to operational contexts. This
ensures that employees are well-prepared to
handle complex ethical situations.
Top management monitors training completion to
ensure consistently high participation rates. In
2025, the completion rate reached 100%.
Actions
Training and awareness
In addition to the annual Code of Conduct
training, targeted Anti-Corruption (AC) eLearning
modules are delivered throughout the company.
In-class training sessions are also organised for
specific target groups with varying risk profiles on
a rotational basis. In 2025, Group Compliance
provided tailored in-class AC training for top
management.
To further support the organisation and the
development of a culture of high integrity, an
Anti-Corruption Handbook is readily available to
all staff. This handbook offers practical guidance
across a wide range of risk areas, reinforcing the
principles outlined in the training and supporting
responsible decision-making throughout the
organisation.
A standardised methodology for identifying high-
risk functions was introduced in 2024 and has
been consistently applied throughout 2025.
Functions with elevated exposure to corruption
and bribery risks include procurement, sales,
government relations, and market expansion.
These areas are subject to targeted training.
To find the latest percentages of functions-at-risk
that are addressed by Telenor's training
programmes, please refer to the overview on the
right side of this page.
Corporate culture evaluation
Telenor promotes and evaluates its corporate
culture through leadership commitment, training,
and annual surveys. The Integrity Index, derived
from the Employee Engagement Survey,
measures perceptions of ethical behaviour and
speak-up culture. Results are monitored each year
at both global and local levels. The Integrity Index
represents the highest scores in the EES survey
and has remained consistently at high levels when
compared to external benchmarks.
Reporting mechanisms and investigations
Telenor maintains robust mechanisms for
identifying, reporting, and investigating concerns
related to business conduct, including corruption
and bribery.
Integrity Hotline
The Integrity Hotline is a confidential reporting
channel for concerns related to potential
breaches of Telenor’s Code of Conduct,
applicable laws, regulations, or other governing
documents. It is accessible online to employees
and external stakeholders, supports reporting in
local languages across all Telenor markets and
ensures confidentiality. Telenor actively
encourages employees, business partners, and
other stakeholders to speak up through this
channel.
Group Internal Audit and Investigation (GIAI)
Telenor addresses allegations or incidents of
corruption and bribery through a structured
process led by GIAI. This function oversees the
Integrity Hotline, assesses and investigates
reported breaches of the Code of Conduct,
prepares fact-based reports and recommends
remedial actions to strengthen internal controls
and processes. GIAI operates independently from
management and is responsible for prevention
and detection, ensuring objective investigations.
Its certified professionals, trained through the
Association of Certified Fraud Examiners (ACFE),
follow structured processes aligned with EU
Directive 2019/1937.
Speak Up Culture
At Telenor, promoting a speak up culture is
central to our ethical standards and business
integrity. We encourage employees and external
stakeholders to report potential breaches or
misconduct, as early action is key to preventing
wrongdoing. The Integrity Hotline provides a
confidential and anonymous way to raise
concerns via a secure inbox.
Protection for whistleblowers is a fundamental
principle of our Code of Conduct—retaliation is
strictly forbidden. Confidentiality is maintained
unless a report is made in bad faith, with intent to
harm or interfere. Concerns regarding business
conduct, including issues like corruption and
bribery, are managed through these established
mechanisms. Regular awareness training from
GIAI and Compliance reinforces the significance
of whistleblowing as part of Telenor’s culture.
Reporting to governance bodies:
The implementation status of the Anti-Corruption
Compliance Programme, along with statistics on
reported concerns, actions taken, and outcomes,
is communicated to management and the Board.
Metrics
Bribery and corruption metrics
The number of reported incidents of corruption or
briberies are presented in the table below.
Incidents of corruption or
bribery
2025
2024
Number of convictions for
violation of anti-corruption
and anti-bribery laws
0
0
Amount of fines for violation
of anti-corruption and anti-
bribery laws
0
0
Functions at risks
The proportion of specific functions-at-risk
addressed by training programmes within Telenor
Group in 2025 is 82%.
 
Management of relationship with
suppliers
Policy to prevent late payments to SMEs
The existing policy framework requires payments
to be made in a timely manner as a general 
obligation. Measures to prevent late payments
with special attention to small and medium-sized
enterprises ( SMEs) are currently not addressed.
Risks and impacts related to supply chain
Telenor's commitment to responsible business
conduct extends to its suppliers and business
partners through the implementation of the
Supplier Conduct Principles and the Third Party
Risk Management Policy framework. Telenor
operates both local and global supply chains,
working with more than 13,000 suppliers. The
principal supplier categories include construction,
installation and upgrade of network and
infrastructure, marketing and services, devices
and equipment, information systems and IT.
These relationships involve manufacturers,
contractors, consultants, service providers and
others.
Within Telenor companies, supply chain
governance is overseen by dedicated
procurement teams in each market. At the global
level, Telenor Procurement Company (TPC) is
responsible for establishing and managing Global
Framework Agreements (GFAs) that may benefit
multiple markets.
Integrity Due Diligence (IDD) of potential suppliers
is  an essential part of the procurement process,
as detailed in the Procurement Policy and Third
Party Risk Management Policy. The IDD process
evaluates such risks as sanctions, human and
labour rights violations, prohibited business
practices, health and safety, climate, privacy and
security. Local teams conduct risk assessments
for local suppliers, while TPC handles
assessments for global suppliers, with support
from subject matter experts as needed.
Telenor companies are responsible for
implementing mitigation measures and for
monitoring  their respective suppliers. At the
global level, TPC holds regular meetings to  review 
key suppliers' sustainability performance. Group
Sustainability oversees suppliers through regular
audit and control activities. Further information
can be found in under the material topic Workers
in the value chain, see more details on page 122.
Environmental criteria in the selection of
suppliers
To reinforce its commitment to sustainability,
Telenor requires all major suppliers to establish
science-based targets (SBTs), preferably
validated through the Science Based Target
initiative (SBTi), prior to contract finalisation. If
these requirements cannot be fulfilled, a waiver
for the SBTs must be obtained and approved at
the Executive Vice President level before any
contract is signed. This policy is applicable to both
new contracts and contract renewals.
Social criteria in the selection of suppliers
Currently, there are no specific procurement
criteria for selecting suppliers based on social
indicators. However, if risk assessments identify
any red flags and risks relating to social matters,
that cannot be adequately mitigated, the supplier
will not be selected.
For certain strategic, large-scale contracts
involving comprehensive procurement processes,
sustainability criteria and scoring are applied.
These may include the extent of  external
commitments, progress on health and safety
targets, diversity and inclusion, and transparency
practices.
REPORTING METHODOLOGIES             
Number of convictions for violation of anti-
corruption and anti-bribery laws
If a court of law or other authoritative body has
issued a judicial ruling that a Telenor employee,
while acting on behalf Telenor, or a company
controlled by Telenor, has violated anti-bribery
or anti-corruption legislation, this must be
reported to headquarters. The total number of
such incidents occurring within the report
period shall be included in the report.
Total fines for violation of anti-corruption and
anti-bribery laws
This represents the aggregate level of fines
arising from convictions for violation of anti-
corruption or anti-bribery legislation, as
imposed by a court of law or any competent
authority during the reporting period. All fine
amounts must be reported, with no minimum
threshold applicable.
Percentage of training coverage for at-risk
functions
This percentage shows how many employees in
high-risk roles completed specific anti-bribery
and corruption training during the reporting
period, compared to the total number of
employees in those roles. Each Telenor
company documents which functions are
considered high-risk and provides the
appropriate training. The collected data must
be reported to headquarters.
 
Cybersecurity lvl 3@3x.png
Entity-specific
Cyber security
Telenor prioritises security as the
foundation of its operations, aiming to
lead in cyber security and fraud
protection for connectivity services
while protecting society and individuals
in their digital lives. Cyber security
protects against threats such as
unauthorised access, data breaches and
service disruptions. Telenor has a
holistic, risk-based approach to enhance
security across all aspects, with global
collaboration among experts.
How Telenor makes an impact
Cyber security is essential across Telenor’s entire
value chain; Down-stream threats to customers
are becoming more sophisticated, Telenor assets
in a broad understanding must be protected, and
upstream supplier collaboration are essential due
to dependencies across systems and networks.
There is a risk that cyber-attacks could cause
service disruptions and information leaks,
potentially resulting in legal liabilities and
reputational damage for the company. At the
same time, by proactively addressing digital crime
and providing innovative security solutions,
Telenor can enhance its reputation and business
opportunities, while also mitigating the increasing
negative impacts that frequent and severe
cyberattacks have on customers, end users, and
critical societal functions
In  2025 - and apart from  the specific incidents for
Telenor companies reported below -Telenor
faced no company-wide critical  cyber security
incident. Security maturity continued to be
improved through targeted upgrades of security
controls in technical systems, way of work,
documentation and competency development.
The company also strengthened its cyber defence
capabilities by expanding services for enterprise
customers and deepening threat‑intelligence
collaboration with industry partners. These
initiatives supported a risk‑based governance
model covering both internal systems and
third‑party suppliers.
Going forward, Telenor’s key cyber security
priorities are to embed security into all systems
and processes from the outset, strengthen
resilience against increasingly advanced cyber
threats, and enhance the robustness of the
broader ecosystem and value chain to remain a
trusted partner for customers and society.
 
Impacts, risks and opportunities (IROs)
Telenor has identified the following risks,
opportunities and negative impacts related to the
entity-specific material topic of Cyber security.
IROs
Relevance for Telenor
Value
chain
Short,
medium
or long
term
Service disruption and information security breaches
-
Negative
impact
There are actual negative impacts on the customers, end
users and society due to cyberattacks being more
frequent and severe, resulting in our services possibly
being lost or degraded, affecting critical societal
functions.
↑ = ↓
S, M, L
-
Risk
There is a risk that cyber-attacks result in service
disruptions and information leakages, which further may
lead to liabilities and negative reputation.
↑ = ↓
S, M, L
Cyber security solutions and services enabling digital trust and commercial value
+
Opportunity
There is opportunity to increase reputation and business
by preventing effects of digital crime by providing B2C,
B2B and society at large with products, services,
programs, strategic partnerships, new technology,
expert know-how, innovative research, and raise
awareness.
↑ = ↓
S, M, L
Service disruption and information security
breaches
Digital threats are escalating, manifesting in cases
such as cyberattacks, disinformation campaigns,
service disruptions, information leaks and can be
part of hybrid warfare.
Cyber attacks can disrupt services and lead to
personal data breaches. These types of incidents
can have serious consequences, including legal
liabilities, loss of customer trust and damage to
the company's reputation.
Cyber security solutions and services
enabling digital trust and commercial value
Telenor is a trusted partner in the operation of
critical infrastructure, focusing on fostering a
robust security culture, ensuring transparency
with stakeholders, enhancing physical security of
assets and bolstering capacity for emergency
preparedness and incident response.
Harm to customers and society resulting from
cyber incidents and attacks
Telenor continuously assesses the landscape of
different threats, including cyber security attacks.
This provides insights into potential cyber security
incidents. Inputs from partners and analyses of
incidents are used to evaluate the likelihoods for
attacks at Telenor's assets as well as relevant
incidents for our suppliers/partners and
customers. The ability to protect and respond to
such attacks is used in the evaluation of potential
impacts and to consider Telenor's security
maturity levels. The combination of likelihood and
impacts is used for estimating risks related to
cyber security incidents.
Policies
The scope of the Security Policy is business
security, covering information security, physical
security, external fraud management, personnel/
travel security and crisis management.
The policy defines principles and overall
requirements to safeguard Telenor's operations,
assets, services, customers and information from
security risks and threats.
Key principles include:
• Security in everything: Ensuring security
awareness at all levels, regular training, and
integrating security into daily operations.
• High security standards: Implementing security
measures according to recognised standards
and best practices.
• Customer protection: Ensuring customers are
protected in their digital lives and maintaining
Telenor's reputation as a trusted partner.
• Security by design: Integrating security in all
business aspects and applying principles of
security by design and defence in depth.
• Emergency preparedness: Ensuring effective
incident and crisis management processes.
The policy also outlines specific requirements in
various areas according to ISO/IEC 27001, 3GPP/
ETSI and other international security standards.
Supporting manuals and guidelines provide more
specific guiding and requirements. The policy is
owned by the EVP & Chief Technology Officer and
approved by the President & CEO.
 
Security postures within Telenor companies are
evaluated on a regular, annual basis and the
findings are reported to the  Board. This is part of
Telenor security governance defining roles and
responsibilities across the Telenor units. The
security assessments are also included in the
enterprise risk evaluations, encompassing
relevant risks from the perspectives of both
customers and suppliers.
Telenor Group Security Policy is available online
The scope of the Security Policy includes
protecting Telenor assets as well as the
company's customers and engagements with
partners. As Telenor provides critical services, 
governmental agencies are among key
stakeholders, in addition to customers and
partners.
Targets
In this annual report, ambitions and priorities
within cyber security do not fully comply with the
CSRD requirements when it comes to measurable 
outcome-oriented targets. However, cyber
security remains a priority area for Telenor.
Telenor's Security Strategy Execution Programme
is a structured framework designed to elevate the
security maturity of Telenor companies. This is
executed according to the security governance and
includes tools, reporting templates, meeting
venues, personnel and methodologies. The
programme drives security initiatives forward by
setting company targets and facilitates structured
dialogues about risks, vulnerabilities, priorities and
necessary mitigations. Implemented security
controls are also validated by assurance initiatives
such as penetration testing. The programme
establishes a common language for discussing
security risks, plans, priorities and status. This is
one of the ways in which effectiveness against
priorities and ambitions is tracked.
Improvement of business security in Telenor is
followed up by defined processes, including the
Security Strategy Execution Programme. Status is
reported  quarterly to Telenor executive arenas to
track efficiency of measures.
Objectives  for internal metrics are set and
approved by relevant management levels,
including Board for the overall security
improvements. For 2025, the internal
performance assessment targets include security
maturity, insider risks, third-party security risk
management and ransomware recovery
advancements.
As Telenor companies operate in different
markets, manage different assets and provide
varying offerings, risks may differ. This is
considered when improvement actions are
planned and executed.
Telenor has set the following security ambitions:
• Truly embedding security into systems and
processes from the start. In particular, this key
for technologies like Generative/Agentic AI,
sovereign cloud-native and autonomous
networks.  This will improve overall security 
built on principles like defendable architecture
and measured through Telenor’s security
maturity process.
• Proven resilient operation leveraging effective
proactive and reactive security controls. In view
of cyber attacks becoming more advanced,
Telenor is evolving its  controls and way of work
to protect, respond and recover.  Cyberattacks
can disrupt services and lead to personal data
breaches, which can have serious consequences,
including legal liabilities, loss of customer trust
and damage to the company's reputation.
• Secure and robust ecosystem and value chain.
Telenor aims to be a trusted and preferred
partner for customers and partners across all
segments by leading the way with state-of-the-
art security and fraud protection in connectivity
services. By leveraging expert knowledge,
innovation, new technologies and strategic
partnerships, Telenor has the opportunity to
establish leading cyber security offerings and
protect assets, effectively thwarting digital
crime attempts.
The Security Strategy Execution Programme sets
security improvement targets for individual
companies with milestones according to local
business risk assessments and net effect of
improvement actions. This also considers inputs
from governments, such as when translating EU
NIS2 directive into national laws.
Action
Continuous and on-going actions
Telenor is continuously enhancing security
capabilities to prevent and mitigate a range of
threats. The company can swiftly detect and
respond to unwanted activities and is building
resilient networks based on a Telenor-developed
defendable architecture framework. This
framework includes robust design principles,
preventive controls, monitoring and detection,
vulnerability management and incident
management and response. Additionally, Telenor's
Security Strategy Execution Programme is a
structured framework designed to elevate the
security maturity of Telenor companies. This
framework includes tools, reporting templates,
meeting venues, personnel and methodologies. In
addition to assessing Telenor systems, suppliers
are also assessed and considered for the overall
risks. Several Telenor companies have obtained
ISO 27001 certification as an internationally
recognised confirmation of security controls
implemented.
Telenor is an active and contributing member in
national and international security forums such as
the Information Security Forum (ISF) and the GSM
Association Fraud and Security Group (FASG),
working to protect network and customer data
against attacks, fraud and crime. In these forums,
Telenor provides strategic input, shares
intelligence and builds responses.
Improving or maintaining security risk levels
requires continuous work across all the security
controls defined in the policy and the security
maturity model. Actions are part of the plans for
each of the relevant Telenor companies where
global scale and scope benefits are realised in
ways such as Global Frame Agreements, best
design guidelines and expert communities.
Actions during the year
Telenor continue to protect customers by
reducing the amount of security attacks and fraud
attempts  hitting customers in different markets.
Telenor Cyberdefence has scaled up offerings to
the enterprise market for as a cyber security
service provider.
 
Three of the main corporate initiatives include
insider risks, third-party security risks  and
ransomware recovery. These were defined
according to the initial risk assessments. Regular
assessments and focused audits/testing have
also been conducted. Some of these involved
external security testing specialist companies.
Guidelines and implementations of cyber security
controls have been followed up through 2025 in
Telenor companies. Expert training is run to
strengthen competency of key persons across
the Telenor companies and mandatory security
case is part of the annual Code of Conduct for all
employees.
One Security - global action plans
Telenor security experts specialise in various
domains, including cyber security, telecom
network security, digital services, physical
security, security intelligence, service fraud,
communication and security awareness.
Telenor has global expert communities, covering
all companies, to share recent insights and best
approaches. There is collaboration with multiple
partners, including Telenor's system and service
suppliers, industry forums, international security
arenas, public agencies and customers. This
collaboration is driven by the global nature of the
threat landscape, which necessitates insights that
are applicable across industries and countries.
Telenor actively shares threat intelligence with
partners in both the private and public sectors to
mutually enhance the maturity and capabilities
within the markets where Telenor operates.
The goal is to foster greater transparency, assist
others in building expertise and strengthen
collective digital resilience.
Actions and resources in relation to material
sustainability matters
Resources, including financials, are embedded in
the overall business planning
Metrics
Granular metrics
Metrics are defined for internal setting of targets
and following up progress on execution. These
include overall maturity metrics as well as other
specialised metrics in areas such as attacks
prevented, supplier incidents, awareness and
customer-specific outcomes, and are adapted to
the specific business for each of the Telenor
companies.The granular metrics are reported to
relevant management levels and also used for
performance assessments of Telenor managers.
Incidents, certification and training
For 2025, the following key metrics are included in
the annual report  to show overall status for the
cyber security area:
Metric
2025
2024
Number of critical cyber
security incidents which
occurred in Telenor and
reported to local authority
according to local legislation
11
11
Percentage of customers
affected by privacy/data
breach
0.29%
N/A
Percentage of main Telenor
companies which possess ISO
27001 certification
35%
31%
Percentage of employees
having completed expert
security training
1.25%
1.39%
Percentage of employees
completed information
security training in Code of
Conduct
100%
N/A
A closer look at  the metrics
The number of critical cyber security cases is on
the same level  for 2025 as for 2024. For 2025, all
reported customer‑impacting incidents captured
under this metric occurred within the Nordic
region. When assessed relative to the customer
base in the Nordic region, this corresponds to
approximately 2.3% of customers affected. When
assessed against Telenor’s total customer base,
the corresponding figure is 0.29%.
Customers may be impacted by privacy‑related
events as well as other security or operational
incidents, such as service availability or integrity
issues. All incidents were handled in accordance
with established incident response processes,
including corrective and preventive actions aimed
at reducing likelihood and potential impact. Where
applicable, incidents may be subject to regulatory
oversight, including potential fines or other
supervisory measures
Advanced cyber security training is delivered
through defined, expert-level courses organised
into specialised learning tracks, designed to build
deep competence in specific security domains.
The metric is based on Telenor’s internal learning/
training system logs and counts employees who
have successfully completed all mandatory
sessions and completion requirements for their
selected track. Most tracks are delivered by
external training partners and can include training
aligned to ISO/IEC standards and frameworks, as
well as preparation for professional certifications
(e.g., CISSP, CISM), reflecting the specialised
nature and higher intensity of this training
compared with general awareness programmes.
General security awareness is part of the Code of
Conduct metric.
 
REPORTING METHODOLOGIES
Scope for the metrics
Metrics 1 and 3 below  are measured across
the main majority-owned Telenor companies;
Telenor Norway, Telenor Svalbard, Telenor
Denmark, Telenor Sweden, DNA, Telenor
Pakistan, Grameenphone, Telenor Linx,
Telenor Connexion, Telenor Maritime, Telenor
Towers, Telenor Shared Services , Telenor
Cyberdefence and Telenor HQ.  Metric 2  is
measured on the same Telenor companies as
for metrics 1 and 3, except Telenor Linx and
Telenor Shared Services  as these 2
companies do not have end-customers. The
last 2 metrics involve all employees.
Critical cyber security incidents (1)
Authorities in each country set requirements
and expectations regarding reporting of
critical incidents within defined timelines. This
also implies that the level of criticality that
triggers reporting is decided by the relevant
governmental agencies.
The number of critical cyber security incidents
may be an indicator for the threat exposure
and the security maturity (proactive/reactive
controls) of an organisation. This is relevant for
an organisation's internal assets, its ability to
deliver services to customers and its relations
with suppliers and partners.
A cyber security incident will have different
levels of impacts on the business and service
delivery, and assessments regarding this are
used for categorisation and further inputs to
managing and reporting incidents.
The metric is reported in alignment with
national authorities. Authorities may also follow
up with specific investigations, if relevant.
Cyber security incidents as a metric are
relevant for several industries, as highlighted by
the EU directive on Network and Information
Security.
The metric is an aggregation of numbers for the
countries relevant for Telenor.
Percentage of customers affected by
privacy/data breach (2)
Information leakage can affect customer data
that may be part of privacy regulations. Cases
are to be reported to local authorities according
to national/regional regulations.
A privacy/data breach refers to any handling of
information not complying with applicable laws
and regulations,  as well as Telenor internal
procedures and documents such as Code of
Conduct, policies/ guidelines, and employment
contracts
The percentage of customers may be an
indicator of the threat exposure and the
security maturity of an organization. This metric
is relevant for several industries as highlighted
in the EU directive on Network and Information
Security.
The metric is reported in alignment with
national authorities. Authorities may also follow
up with specific investigations, if relevant.
The metric is an aggregation of numbers for the
countries relevant for Telenor.
ISO 27001 certification (3)
ISO 27001 certification is done by authorised
entity for a defined scope. Scopes in this
context typically refer to Telenor companies
and must be renewed on regular basis.
ISO 27001 certification follows a process and
criteria executed by an external entity as
defined by ISO.
The metric is the percentage of all Telenor
companies with valid certificates in the
reporting year.
Training (4)
Expert training classes are conducted with
defined courses. The metric uses Telenor
internal system logs that track persons who
have successfully completed mandatory
sessions of the training. Most of the training
courses are from Telenor-external partners.
Competency is a key factor for detecting,
responding and recovering from cyber security
incidents.
Competency is also needed to track the threat
landscape and translate that into necessary
proactive and reactive security controls, both
internally and for suppliers/partners as well as
customers. Percentage of employees having
completed expert security training in 2025 is
measured as aggregate for all Telenor units
(base is all employees in Telenor)
Percentage of employees completed
information security training in Code of
Conduct (5)
Code of Conduct is mandatory for all Telenor
employees in full engagement during the
period of this training. One of the training
cases is information security to raise
awareness and deepen understanding of
threats and proper actions to be taken.
 
Appendix 1 to the Sustainability statements
Disclosure requirements in ESRS covered by Sustainability statements
These sustainability statement are prepared to comply with mandatory disclosures requirements under ESRS-2, as well as
material topics and sub-topics concluded in the double materiality assessment. Telenor will adopt all phase-in requirements
when they become mandatory. Telenor has generally not disclosed the voluntary "may" requirements in this report.
Reference
Disclosure requirement
Section
Page
ESRS 2
General disclosures
BP-1
General basis for presentation of the sustainability
statements
Sustainability Statement
BP-2
Disclosure in relation to specific circumstances
Sustainability Statement
GOV-1
The role of the administrative, management and
supervisory bodies
Incorporated by reference:
GOV-2
Information provided to and sustainability matters
addressed by the undertaking's administrative,
management and supervisory bodies
Incorporated by reference:
GOV-3
Integration of sustainability in incentive schemes
Incorporated by reference:
GOV-4
Statement on sustainability due diligence
Sustainability statement
GOV-5
Risk management and internal controls over
sustainability matters
Incorporated by reference:
SBM-1
Value chain
Sustainability statements/
general information/value
chain
SBM-1
Sustainability elements of strategy and impact on
products, services and markets [40 (a), (e), (f) and (g)]
Strategy, performance and
risks/products, services and
markets
SBM-1
Headcount by geographical area [40 (a)(iii)]
Sustainability statements
SBM-2
Interests and views by stakeholders
Sustainability statements
SBM-3
Material impacts, risks and opportunities and their
interaction with strategy and business model
Sustainability statements
IRO-1
Description of the process to identify and assess
material impacts, risks and opportunities
Sustainability statements
Reference
Disclosure requirement
Section
Page
IRO-2
Disclosure requirements in ESRS covered by the
undertaking's sustainability statement
Appendix 1 to the
Sustainability statements
This appendix
IRO-2
Disclosure requirements that derive from other EU
legislation
Appendix 2 to the
Sustainability statements
ESRS E1
Climate change
ESRS 2,
GOV-3
Integration of sustainability-related performance in
incentive schemes
Sustainability statements -
incorporated by reference
E1-1
Transition plan for climate change mitigation
Sustainability statements
ESRS 2-
SBM-3
Material impacts, risks and opportunities and their
interaction with strategy and business model
Sustainability statements
ESRS 2,
IRO-1
Description of processes to identify and assess material
climate-related impacts, risks and opportunities
Sustainability statements
E1-2
Policies related to climate change mitigation and
adaptation
Sustainability statements
E1-3
Actions and resources in relation to climate change
policies
Sustainability statements
E1-4
Targets related to climate change mitigation and
adaptation
Sustainability statements
E1-5
Energy consumption and mix
Sustainability statements
E1-6
Gross Scopes 1, 2, 3 and total GHG emissions
Sustainability statements
 
Reference
Disclosure requirement
Section
Page
ESRS E4
Biodiversity and ecosystems
Telenor is making use of the phase-in relief from EU's "Quick fix" as of July 2025 for ESRS E4. However, Telenor is
continuing to disclose certain relevant disclosure requirement under this material topic for FY 2025.
ESRS 2,
SBM-3
Material impacts, risks and opportunities and their
interaction with strategy and business model
Sustainability statements
98 (phase-in)
E4 - IRO-1
Description of processes to identify and assess material
biodiversity and ecosystem-related impacts, risks and
opportunities
Sustainability statements
98  (phase-in)
E4-1
Transition plan on biodiversity and ecosystems in
strategy and business model
Sustainability statements
Phase-in
E4-2
Policies related to biodiversity and ecosystems
Sustainability statements
99  (phase-in)
E4-3
Actions and resources related to biodiversity and
ecosystems
Sustainability statements
99  (phase-in)
E4-4
Targets related to biodiversity and ecosystems
Sustainability statements
99  (phase-in)
E4-5
Impact metrics related to biodiversity and ecosystems
change
Sustainability statements
99  (phase-in)
ESRS E5
Resource use and circular economy
ESRS 2,
IRO-1
Description of processes to identify and assess material
resource use and circular economy-related impacts,
risks and opportunities
Sustainability statements
E5-1
Policies related to resource use and circular economy
Sustainability statements
E5-2
Actions and resources related to resource use and
circular economy
Sustainability statements
E5-3
Targets related to  resource use and circular economy
Sustainability statements
E5-4
Resource inflows
Sustainability statements
E5-5
Resource outflows
Sustainability statements
ESRS S1
Own workforce
S1 SBM-3
Material impacts, risks and opportunities and their
interaction with strategy and business model
Sustainability statements
S1-1
Policies related to own workforce
Sustainability statements
S1-2
Processes for engaging with own workers and worker's
representatives about impacts
Sustainability statements
S1-3
Processes to remediate negative impacts and channels
for own workers to raise concerns
Sustainability statements
Reference
Disclosure requirement
Section
Page
S1-4
Taking action on material impacts on own workforce,
and approaches to managing material risks and
pursuing material opportunities related to own
workforce, and effectiveness of those actions
Sustainability statements
S1-5
Targets related to managing material negative impacts,
advancing positive impacts, and managing material
risks and opportunities
Sustainability statements
S1-6
Characteristics of undertaking’s employees
Sustainability statements
S1-8
Collective bargaining coverage and social dialogue
Sustainability statements
Phase-in
S1-9
Diversity metrics
Sustainability statements
S1-10
Adequate wages
Sustainability statements
S1-11
Social protection
Sustainability statements
Phase-in
S1-12
Persons with disabilities
Sustainability statements
Phase-in
S1-13
Training and skills development metrics
Sustainability statements
Not material
S1-14
Health and safety metrics
Sustainability statements
Not material
S1-15
Work-life balance metrics
Sustainability statements
Phase-in
S1-16
Compensation metrics - pay gap and total
compensation
Sustainability statements
S1-17
Incidents, complaints and severe human rights impacts
Sustainability statements
Phase-in
ESRS S2
Workers in the value chain
ESRS-2,
SBM-3
Material impacts, risks and opportunities and their
interaction with strategy and business model
Sustainability statements
S2-1
Policies related to workers in the value chain
Sustainability statements
 
Reference
Disclosure requirement
Section
Page
S2-2
Processes for engaging with value chain workers about
impacts
Sustainability statements
S2-3
Processes to remediate negative impacts and channels
to raise concerns
Sustainability statements
S2-4
Taking action on material impacts on value chain
workers and approaches to managing material risks and
pursuing material opportunities related to value chain
workers, and effectiveness of those actions
Sustainability statements
S2-5
Targets related to managing material negative impacts,
advancing positive impacts, and managing material
risks and opportunities
Sustainability statements
ESRS S4
Consumers and end-users
S4 SBM-3
Material impacts, risks and opportunities and their
interaction with strategy and business model
Sustainability statements
S4-1
Policies related to consumers and end-users
Sustainability statements
S4-2
Processes for engaging with consumers and end-users
about impacts
Sustainability statements
S4-3
Processes to remediate negative impacts and channels
for consumers and end-users to raise concerns
Sustainability statements
S4-4
Taking action on material impacts on consumers and
end-users and approaches to to managing material risks
and pursuing material opportunities related to
consumers and end-users, and effectiveness of those
actions
Sustainability statements
S4-5
Targets related to managing material negative impacts,
advancing positive impacts and managing material risks
and opportunities
Sustainability statements
Entity-
specific
Digital skills, inclusion and online safety
IRO
Material impacts, risks and opportunities related to
digital skills and online safety
Sustainability statements
MDR-P
Policies related to digital skills and online safety
Sustainability statements
MDR-A
Taking action on digital skills and online safety
Sustainability statements
Reference
Disclosure requirement
Section
Page
MDR-T
Targets in relation to digital skills and online safety
Sustainability statements
MDR-M
Metrics in relation to digital skills and online safety
Sustainability statements
ERS-2 G1
Business conduct
GOV-1
Role of administrative, supervisory and management
bodies
Sustainability statements
IRO-1
Description of processes to identify and assess material
impacts, risks and opportunities
Sustainability statements
G1-1
Business conduct policies and corporate culture
Sustainability statements
G1-2
Management of relationships with suppliers
Sustainability statements
G1-3
Prevention and detection of corruption or bribery
Sustainability statements
G1-4
Incidents of corruption or bribery
Sustainability statements
Entity-
specific
Cyber security
IRO
Material impacts, risks and opportunities related to
cyber security
Sustainability statements
MDR-P
Policies related to cyber security
Sustainability statements
MDR-A
Taking action on cyber security
Sustainability statements
MDR-T
Targets in relation to  cyber security
Sustainability statements
MDR-M
Metrics in relation to cyber security
Sustainability statements
 
Appendix 2 to the Sustainability statements
Disclosure requirements that derive from other EU legislation
The table below provides an overview of ESRS data points that derive from other EU legislation, cf. ESRS 2 Appendix B and where this information can be found if deemed material. The relevant EU legislations are 
Sustainable Finance Disclosure Regulations (SFDR), EU Climate law (EUCL), Pillar 3 (P3) and Benchmark Regulation(BRR).
ESRS reference
Disclosure requirement
Legislation reference
Materiality
Annual report
reference
ESRS-2
Data point
General disclosures
GOV-1 
21 d
Board’s gender diversity ratio
SFDR
Material
GOV-1
21 e
Percentage of independent Board members
SFDR
Material
GOV-4
30
Statement on due diligence
SFDR
Material
SBM-1
40 d (i) through 40 d
(iv)
Activity in and revenue from fossil fuels, chemical, controversial weapons and/ or tobacco industry
SFDR
Not material
N/A
ESRS E1
Climate change
E1-1
14
Transition plan for climate change mitigation
EUCL
Material
E1-1
16 f
Exclusion from EU Paris-aligned Benchmarks
SFDR, P3, BRR
Not material
N/A
E1-4
34 a and 34 b
Emission reduction targets
SFDR, P3, BRR
Material
E1-5
37 a and 37 c
Energy consumption from fossil and renewable sources
SFDR
Material
E1-5
37 b
Energy consumption from nuclear sources
SFDR
Not material
N/A
E1-5
38 a and 38 b
Fuel consumption from coal and coal products and  from crude oil and petroleum products
SFDR
Not material
N/A
E1-5
38 c and 38 d
Fuel consumption from natural gas and other fuel sources
SFDR
Not material
N/A
E1-5
38 e
Consumption of purchased or acquired electricity,
heat, steam or cooling from fossil sources
SFDR
Not material
N/A
E1-5
40-43
Energy consumption and intensity from activities
in high-climate-impact sectors
SFDR
Not material
N/A
E1-6
48-52
Scope 1,  scope 2 and scope 3 emissions
SFDR, P3, BRR
Material
E1-6
53 and 55
GHG emission intensity
SFDR, P3, BRR
Material
 
ESRS reference
Data point
Disclosure requirement
Legislation reference
Materiality
Annual report
reference
E1-7
56
GHG removals and storage
EUCL
Material
E1-9
66
Assets at material financial risk
P3
N/A
Phase-in
E1-9
67 c
Carrying amount of real estate assets by energy efficiency classes
P3
N/A
Phase-in
E1-9
69
Financial opportunities (cost savings, market size and changes to net revenue) from climate change
actions
BRR
N/A
Phase-in
ESRS E4
Biodiversity and ecosystems
E4 SBM-3
16 a through 16 c
Activities in biodiversity-sensitive areas, impacts related to land degradation, desertification and soil
sealing, and to operations affecting threatened species
SFDR
Material
E4-2
24 a through 24 c
Policies on sustainable land or agriculture practices, sustainable oceans and sea practices, and
deforestation practices
SFDR
Material
ESRS E5
Resource-use and circular economy
E5-5
11, 13 and 14
Non-recycled waste
SFDR
Material
E5-5
28 c and 28 e
Hazardous waste
SFDR
Material
ESRS S1
Own workforce
S1 SBM-3
11 b
Geographies or commodities with risk of forced labour
SFDR
Material
S1 SBM-3
11 b
Geographies or commodities with risk of child labour
SFDR
Material
S1-1
20 a
General approach to Human Rights
SFDR
Material
S1-1
20 b
General approach to engagement with own workforce
SFDR
Material
S1-1
20 c and 32 c
Approach and availability of grievance and remedy in regards to own workforce
SFDR
Material
S1-1
21
Policies are aligned with internationally recognized instruments
SFDR
Material
S1-1
22
Policies addressing human trafficking, forced labour and child labour
SFDR
Material
S1-1
23
Policies on accident prevention
SFDR
Material
S1-16
97 a and 97 b
Gender pay gap, CEO compensation ratio
SFDR, BRR
Material
S1-17
103 a
Incidents of discrimination
SFDR
Not material
N/A
S1-17
104 a
Severe human rights issues and incidents
SFDR, BRR
Not material
N/A
 
ESRS reference
Data point
Disclosure requirement
Legislation reference
Materiality
Annual report
reference
ESRS S2
Workers in the value chain
S2 SBM-3
11 b
Geographies or commodities with risk of forced labour
SFDR
Material
S2 SBM-3
11 b
Geographies or commodities with risk of child labour
SFDR
Material
S2-1
17 a and 19
Human rights policy commitments and approach related to value chain workers, aligned with
internationally recognised standards
SFDR
Material
S2-1
17 b
General approach to engagement with value chain workers
SFDR
Material
S2-1
17 c
Approach to remedy for human rights impacts
SFDR
Material
S2-1
18 and 19
Policies explicitly addressing forced labour and child labour, aligned with internationally recognised
standards
SFDR
Material
S2-1
18
Undertaking has a supplier code of conduct
SFDR
Material
S2-4
19 and 36
Severe human rights issues and incidents connected to value chain workers
SFDR, BRR
Material
ESRS S4
Consumers and end-users
S4-1
16 a, b and c
Policies related to consumers and end-users
SFDR
Material
S4-4
17
Non-respect of UNGPs on business and human rights and OECD guidelines
BRR
Not material
N/A
S4-4
35
Human rights issues and incidents
SFDR
Material
ESRS G1
Business conduct
G1-1
10 b and c
Statement if no policies exist in regard to anti-corruption and bribery and to protect whistle-blowers
SFDR
N/A as Telenor has policies in place
N/A
G1-4
24 a
Number of convictions and amount of fines for violations of anti-corruption and bribery laws
SFDR
Material
 
Appendix 3 to the Sustainability statements
EU Taxonomy KPIs for sustainable activities
Proportion of turnover, CapEx and Opex from products or services associated with Taxonomy-eligible or Taxonomy-aligned economic activities - disclosure covering year 2025
Breakdown by environmental objectives of Taxonomy aligned
activities
KPI (1)
Total (2)
Proportion of
Taxonomy
eligible
activities (3)
Taxonomy
aligned
activities
(4)
Proportion
of Taxonomy
aligned
activities (5)
Climate change
Mitigation (6)
Climate change
Adaptation (7)
Water (8)
Circular Economy (9)
Pollution (10)
Biodiversity (11)
Proportion
of enabling
activities (12)
Proportion of
transitional
activities (13)
Not assessed
activities
considered
non-material
(14)
Taxonomy
aligned
activities in
previous
financial
year 2024
(15)
Proportion
of
Taxonomy
aligned
activities in
previous
financial
year 2024
(16)
Text
NOK million
%
NOK
million
%
%
%
%
%
%
%
%
%
%
NOK million
%
Turnover
81,387
—%
—
—%
—%
—%
—%
—%
—%
—%
—%
—%
2%
—
—%
CapEx
17,024
—%
—
—%
—%
—%
—%
—%
—%
—%
—%
—%
6%
1.8
0.01%
OpEx
5,345
—%
—
—%
—%
—%
—%
—%
—%
—%
—%
—%
4%
—
—%
 
Transparency Act v2.jpg
+
Transparency Act
Telenor is committed to respecting and promoting
human rights. This commitment is the foundation
for Telenor's business conduct across its markets
and is aligned with the company’s purpose "With
you, for a safer and smarter tomorrow" creating
impact beyond connectivity by enabling societies to
thrive in a digital future. This section represents
Telenor ASA's report on due diligence according to
the Norwegian Transparency Act for work on
fundamental human rights and decent working
conditions. 
 
The Report on the Norwegian
Transparency Act
Telenor conducts and reports on
human rights due diligence as part of
Area
Reference
to pages
About Telenor, including description
of structure and areas of operation
Value chain
Main supplier categories
Own workforce
Workers in the value chain
Diversity and inclusion
Mitigation actions undertaken to
address, cease and mitigate actual
adverse impacts and identified
significant risks of adverse risks
and  133
Conflict minerals
Grievance mechanism
its commitment to the UN Guiding
Principles on Business and Human
Rights. This commitment is the
foundation for Telenor's business
conduct across its markets and is
aligned with the company’s purpose
"With you, for a safer and smarter
tomorrow" creating impact beyond
connectivity by enabling societies to
thrive in a digital future.
Basis for reporting
Telenor’s human rights commitment is embedded
in the company’s Code of Conduct, Supplier
Conduct Principles and human rights policy
requirements, which in turn are anchored in the
Universal Declaration of Human Rights (UDHR), the
International Covenant on Civil and Political Rights
(ICCPR), the International Covenant on Economic,
Social and Cultural Rights (ICESCR) and the ILO
Declaration on Fundamental Principles and Rights
at Work. 
Reference to other sections
Telenor considers the process and disclosure in
this section of Telenor’s Annual Report 2025,
including links to other sections, to meet the
Norwegian Transparency Act due diligence
requirements as per section 5. More information
about Telenor and various human rights policies
and processes can be found in the sections listed
below.
Reporting by legal entities in Norway
All legal entities owned by Telenor that exceed the
threshold of two of the three criteria set out by
the Transparency Act will make their reports
available on their websites by 30 June 2026.
The content in this section can be subject to
regular updates and revisions, with a view to
continuous improvement in line with international
human rights standards. In the event of significant
changes to Telenor’s risk assessments during the
year, updates will be made on Telenor.com
according to the company’s usual procedure. 
Policies and processes
Labour rights 
Telenor respects labour rights principles as laid
down in the UN Global Compact and the ILO
Declaration on Fundamental Principles and Rights
at Work. These principles relate to respecting the
rights to freedom of association and the effective
recognition of the right to collective bargaining.
They also relate to the elimination of all forms of
forced or compulsory labour, the effective
abolition of child labour, the elimination of
discrimination in respect of employment and
occupation and a safe and healthy working
environment. These principles are reflected in
Telenor’s Code of Conduct, Group People Policy,
Group Sustainability Policy and Supplier Conduct
Principles. Telenor works continuously to promote
employee involvement and maintains good labour
standards in the company’s operations. 
Requests for Information under section 6
of the Act 
Telenor has a transparent and open mechanism
on its website to allow for information requests
under the Transparency Act. More information
about this can be found here. During 2025,
Telenor received 31 requests for information
through this channel. Most enquiries were related
to the business operation of Telenor Norway.
Telenor responds to information requests
received via other channels as well. In addition, 49
grievances relating to human rights were reported
through the Integrity hotline.
Human rights due diligence 
All Telenor companies are required to conduct
and document continuous human rights due
diligence to identify, address and manage human
rights related risks and impacts resulting from the
company’s own activities and those in the value
chain. This is in line with Telenor’s responsibility to
respect and promote human rights, and in
accordance with internal policies.
The human rights risk-based due diligence is to be
integrated with ongoing due diligence and risk
assessment processes where possible. In the
assessments and mitigation response, business
units are required to follow, to the extent possible,
the higher standard when national law and
international human rights law differ. If in conflict,
Telenor shall adhere to national law, while also
seeking ways to respect international human
rights to the greatest extent possible, in
accordance with the UN Guiding Principles on
Business and Human Rights. 
During 2025, each Telenor company continued to
implement mitigation actions as identified in the
2024 human rights due diligence assessment
outcome. Local due diligence and impact
assessments during 2025 were summarised using
Telenor’s Human Rights due diligence assessment
toolkit, including risk prioritisation and
mitigations, presented to management of the
relevant Telenor companies, and to Telenor Group
management and Board of Directors.
 
Training and awareness
Training and capacity-building relating to
identified human rights risks are key to Telenor’s
approach to mitigation. On-site and off-site
training sessions for suppliers are organised by
several Telenor companies, while the yearly Code
of Conduct training, including human rights
Area
Prioritised
risks
Value chain
Telenor connection
Impacts
Mitigations include
Expected results
Common
Privacy and data
security
Downstream:
Customers and
end-users
Telenor handling customer
and employee data
Privacy and security
Auditing, awareness-building, access controls,
internal governance, reporting, risk controls and
impact assessments,  controls against phishing
attacks, AI governance
Increased awareness among end-
users, and increased use of safe
services.
Supply chain
sustainability
Upstream:
Suppliers
Telenor procuring
Health & safety, workers'
rights and well-being.
Forced, underage and child
labour.
Supplier due diligence, risk assessments,
monitoring activities such as audits and
inspections, capability building activities to
ensure compliance with Telenor's standards.
Clear roles and responsibilities across the
organization.
Fewer H&S incidents through
continuous improvement in
suppliers’ way-of-work.
Child safety
online
Downstream: End-
users
Telenor services used by
children
Children's well-being and
safety online, risks and
opportunities
Partnering with child rights organisations,
building digital literacy for children, blocking of
child sexual abuse materials
Increased risk awareness among
end-users, and improved digital well-
being.
Worker well-being
Own operations:
Own workforce
Telenor employees
Safety of frontline workers,
mental and physical well-
being, risks and opportunities
Trainings, actions and tools to support
management as well as employees, surveys for
follow-up, inspections, incident investigation
procedures.
Maintained high standards for
employee safety, based on
continuous pre-emptive actions. 
Low levels of sick-leave among
Telenor employees.
Nordics1
Diversity, equity
and inclusion
Own operations:
Own workforce
As an employer to promote
diversity, equity and inclusion
Equal opportunities and
inclusive treatment in career
advancement and the
workplace, and pay gap
Professionalization of leaders; equal pay
assessments
A continued inclusive work
environment
Asia
Authority
requests for
customer data,
network
shutdowns
Downstream:
Customers and
end-users
Telenor handling authority
requests for network
shutdowns, historic customer
data, blocking of websites
and distribution of SMS with
specific content
Freedom of expression and
privacy, access to information
Advocacy efforts towards improved legislation.
Authority requests are handled through a
dedicated team for assessment and routing,
guided through a manual to ensure compliance.
Improved legislation and
transparency over time. Continued
robust processes for handling of
authority requests, including
transparent communication.
Environmental
and infrastructure
impacts
Downstream:
Customers and
end-users
Bangladesh highly vulnerable
to impacts by climate change
Service interruptions during
extreme weather events and
overall contribution to
emissions
Telenor climate goals
Achievement on net-zero emissions
over time
1) Including other Norway-based Telenor subsidiaries that exceed the threshold for two of three conditions as provided in the Transparency Act.
considerations, has been completed by 100% of
Telenor’s employees. The training on Telenor and
Human Rights  released during 2024 was,
throughout 2025, rolled out as mandatory for all
employees. End of year the completion rate was
70 percent.
The course is available in English, Bengali, Danish,
Finnish, Norwegian and Swedish. The training is
crafted for all employees - irrespective of role,
location, or the services working with - to gain
general awareness about Telenor and Human
Rights and to see the respective tasks also from a
Human Rights point of view. And also for each and
one to see the business value of respecting and
promoting human rights .
Salient risks
In Telenor’s Nordic and Asian companies, salient
risk areas identified included the following. Based
on severity, likelihood, and Telenor’s current
management of risks, the below are the residual
risks prioritized vis-à-vis other identified risks.
 
Telenor’s work to respect and promote
the rights of children and young people
Telenor consistently ranks highly in the Global
Child Forum's assessments. For more information
about actions undertaken to promote digital skills,
inclusion and online safety, see page 135.
Risk-based due diligence in the supply
chain 
Telenor has a risk-based approach to conducting
due diligence in the supply chain. The level of
inherent risk is determined based on the nature of
the services provided, as well as the profile and
geography of the supplier. Inherent risk level
determines the need for additional risk
assessment, ranging from basic screening to
enhanced in-depth integrity due diligence.
Tools, including relevant platforms and systems,
are made available to dedicated resources in
Telenor for undertaking risk-based due diligence
at pre-contract and post-contract stages. These
tools encompass assessment of ESG risk
dimensions covered in Telenor’s Supplier
Conduct principles, including human and labour
rights, prohibited business practices, health and
safety, environment, privacy and data security. 
At the pre-contract stage, risk reviews are
processed either by the Telenor company
procurement team for local suppliers, or Telenor
Procurement Company (TPC) for global suppliers,
supported by subject matter experts where
required. At the post-contract stage, local
suppliers are continuously monitored and
followed up by Telenor Supply Chain Sustainability
teams in collaboration with Procurement,
contract owners and subject matter experts.
In 2025, Telenor introduced contractual
provisions on responsible AI for inclusion in its
General Framework Agreements (GFA),
establishing baseline requirements for ethical AI
use in sourcing, partnerships, and other AI-related
engagements.
Inspections and audits are considered effective
monitoring tools across all tiers, including those
beyond the contracted entity. Self-assessment
questionnaires are sent to sub-suppliers based on
risk picture.
Operations have been informed, including
guidance, that working with third parties,
business partners and customers in conflict-
affected and high-risk areas requires heightened
human rights due diligence. 
At the global level, where supplier tiers are
located in geographies outside of Telenor’s
footprint, Telenor works with the Joint Alliance for
Corporate Social Responsibility (JAC) to
undertake audits in the industry’s common supply
chain. Through the JAC partnership, Telenor
benefits from audits conducted by member
companies in the lower tiers of the global supply
chain. For further reporting on Telenor's supply
chain sustainability work, see page 120.
Freedom of expression and privacy 
Freedom of expression and privacy are key to the
core business of Telenor. Authorities can legally
access personal data or restrict communication,
which may impact privacy and freedom of
expression. This includes disclosing customer
information, traffic data, or allowing interception
of communications to solve crimes or prevent
threats. Telenor recognises the societal
importance of these actions but also the potential
for misuse. Telenor shall respond to authority
requests (e.g. for data access, intercept, network
and content law enforcement requests) in ways
that respect laws and regulations, as well as
international human rights standards such as the
UN Guiding Principles on Business and Human
Rights (UNGPs) and the Global Network Initiative
(GNI) Principles.
See page 113 for more information about
processes and mechanisms related to human
rights. Telenor’s annual Authority Requests 
Report is available on Telenor.com. 
 
Stakeholder engagement and
transparency 
Introduction
Telenor maintains a proactive approach to
transparency and stakeholder engagement in
order to effectively address and manage the
identified human right impacts. This is in line with
stakeholder expectations to disclose processes
and dilemmas to the greatest extent possible. It
includes information through the Sustainability
statements within the Annual Report, the annual
Authority Request Report on Telenor.com and
through other sustainability updates,
presentations and public arenas. 
Telenor engages with a number of organisations
to advance its human rights objectives, including
the UN Global Compact, the Global Network
Initiative (GNI), the Global System for Mobile
Communications Association (GSMA), and the
Joint Alliance for Corporate Social Responsibility
(JAC). 
An overview of stakeholder engagement related
to human rights is shown in the below table. The
stakeholder engagement process is described in
more detail on page 78 and issue-specific
stakeholder engagement is further described on
page 133. 
Outcomes of Telenor’s internal learning
process from the Myanmar engagement 
The extraordinary situation since the military
takeover in Myanmar on 1 February 2021 made it
impossible for Telenor to continue operations in
the country, and a sale of the company was
completed in March 2022. As part of the efforts to
learn from the process of Telenor's forced exit
from Myanmar, and to share that transparently
with the larger stakeholder community, Telenor
published the learnings on Telenor.com, providing
valuable lessons on its exit crisis management.
These learnings broadly relate to improved crisis
management processes, improved stakeholder
engagement and internal information flows.
OECD Norwegian National Contact (NCP)
As part of its human rights commitment, Telenor
has also actively engaged with the OECD
Norwegian National Contact Point (NCP) on a
complaint raised in July 2021 in relation to the sale
of Telenor Myanmar.
In November 2025, the Norwegian OECD National
Contact Point (NCP) published its final statement
in the case and Telenor published a response to
the NCP statement, including reaffirming its
commitment to OECD Guidelines.
As part of the actions agreed by the parties, an
independent ICT Ecosystem Study was finalised in
2024 with the objective of enhancing the
understanding of civil society about risks related
to the digital footprints of users. A summary of
the study was made public for the benefit of all.
Way forward
Telenor is committed to continuous improvement
over time and will continue to strengthen internal
awareness and capacity to identify and address
actual and potential human rights risks in
operations and within the value chains. The
company will continue to engage with multi-
stakeholder platforms, partners, investors and
other stakeholders.
Overview of stakeholder engagement
Area
Issues
Stakeholder proxies include
Artificial intelligence
AI ethics, AI skills, AI act compliance
GSMA, AI Pact, GNI
Children's rights
Digital skills and digital well-being
Plan International, UNICEF,
Save the Children
Health and well-being
Workers rights and well-being
Unions and Employer
organisations
Human rights challenges in a
changing business
environment
Lessons learned from forced exit Myanmar,
impact of transition to new business
model, and operating in external
environments  where respecting human
rights can be challenging
BSR
Supply chain sustainability
Health & safety, forced, underage and child
labour, conflict minerals, living wage
JAC
Freedom of expression and
surveillance privacy
Network shutdowns and authority requests
GNI
 
Financial statements v2.jpg
hn
Financial
Statements
Consolidated
financial statements
Parent company
financial statements
Statements and opinions
Alternative performance
measures (APMs)
Income Statement
Financial statements of the parent
company
Responsibility statement by the Board
and the President & CEO
Performance and organic growth
measures
Statement of comprehensive income
Investments, borrowings and free cash
flow
Statement of financial position
Notes to the parent company financial
statements
Statement from the Corporate
Assembly
Statement of cash flows
Definitions
Statement of changes in equity
Independent auditor's limited
assurance on sustainability statements
Notes to the consolidated financial
statements
Independent auditor's report on the
financial statements
 
Financial statements v3.jpg
Consolidated
financial statements
Telenor is Norway's leading telecom provider with operations in
Nordics and Asia. Telenor is listed on the Oslo Stock Exchange
with the Norwegian State as main shareholder with a holding of
54 %. The consolidated financial statements are prepared in
accordance with the IFRS® Accounting Standards.
Connecting customers to what matters most has been the core of
our business for 168 years. Our ambition is to deliver critical
connectivity and services to customers and societies, continue to
strengthen our responsible business agenda and utilise the
 
Consolidated income statement
Telenor Group 1 January – 31 December
NOK in millions, except earnings per share
Note
2025
2024
Revenues
76,548
75,487
Cost of materials and traffic charges
(17,244)
(17,313)
Salaries and personnel costs
(9,814)
(9,741)
Other operating expenses
(15,028)
(15,261)
Other income
744
1,479
Other expenses
(913)
(788)
EBITDA
34,292
33,863
Depreciation and amortisation
15, 16, 17
(16,312)
(15,878)
Impairment losses
15, 16, 17, 18
(2)
(73)
Operating profit
17,978
17,912
Share of net income (loss) from associates and joint ventures
1,618
206
Impairments and gain (loss) on disposal of associates and joint
ventures
205
6,606
Net income (loss) from associates and joint ventures
1,823
6,812
Financial income
676
1,040
Financial expenses
(3,692)
(4,255)
Net currency gains (losses)
347
(533)
Change in fair value of financial instruments
(477)
2,518
Net financial income (expenses)
(3,147)
(1,230)
Profit before taxes
16,654
23,494
Income taxes
(4,364)
(3,719)
Profit (loss) from continuing operations
12,290
19,776
Profit (loss) from discontinued operations
(3,927)
333
Net income
8,363
20,109
NOK in millions, except earnings per share
Note
2025
2024
Net income attributable to:
Non-controlling interests
1,329
1,773
Equity holders of Telenor ASA
7,034
18,336
Net income
8,363
20,109
Earnings per share in NOK:
Basic/diluted from continuing operations
8.01
13.08
Basic/diluted from discontinued operations
(2.87)
0.24
Basic/diluted from total operations
5.14
13.32
 
Consolidated statement of comprehensive income
Telenor Group 1 January – 31 December
NOK in millions
Note
2025
2024
Net Income
8,363
20,109
Other comprehensive income (loss)
Translation differences on net investment in foreign operations
(2,196)
9,881
Amount reclassified from other comprehensive income to income statement on disposals
3,022
(33)
Net gain (loss) on hedge of net investment
(705)
(2,483)
Income tax on net investment hedge
155
546
Amount reclassified from other comprehensive income to income statement on disposal
(82)
—
Income tax on net investment hedge reclassified to income statement on disposal
19
—
Share of other comprehensive income (loss) of associated companies and joint ventures
(183)
(85)
Amount reclassified from other comprehensive income to income statement on disposal
25
—
Items that subsequently may be reclassified to income statement
55
7,826
Net gain (loss) on equity investments
(37)
52
Remeasurement of defined benefit pension plans
528
265
Income taxes on pension remeasurement
(101)
(62)
Items that will not be reclassified to income statement
390
255
Other comprehensive income (loss), net of taxes
446
8,081
Total comprehensive income (loss)
8,809
28,190
Total comprehensive income (loss) attributable to:
Non-controlling interests
958
1,892
Equity holders of Telenor ASA
7,851
26,299
 
Consolidated statement of financial position
Telenor Group as of 31 December
NOK in millions
Note
2025
2024
ASSETS
Deferred tax assets
3,067
4,614
Goodwill
26,822
26,319
Intangible assets
9,379
9,542
Right-of-use assets
20,326
26,120
Property, plant and equipment
51,552
54,678
Associates and joint ventures
66,514
66,793
Contract costs and prepaid costs
5,858
5,420
Other non-current financial assets
6,198
7,869
Total non-current assets
189,717
201,355
Prepaid taxes
211
770
Inventories
862
877
Trade and other receivables
13,701
13,812
Other current financial assets
825
1,614
Cash and cash equivalents
16,335
10,380
Total current assets
31,934
27,453
Total assets
221,651
228,808
NOK in millions
Note
2025
2024
EQUITY AND LIABILITIES
Equity attributable to equity holders of Telenor ASA
70,479
75,855
Non-controlling interest
5,150
5,917
Total equity
75,629
81,772
LIABILITIES
Non-current lease liabilities
11,399
13,697
Non-current interest-bearing liabilities
74,187
72,730
Non-current non-interest-bearing liabilities
1,363
1,362
Deferred tax liabilities
4,453
3,874
Pension obligations
1,966
2,068
Provisions and obligations
6,369
6,923
Total non-current liabilities
99,737
100,652
Current lease liabilities
3,660
3,844
Current interest-bearing liabilities
12,607
11,350
Trade and other payables
21,243
22,774
Current tax payables
1,846
1,711
Current non-interest bearing liabilities
1,004
1,577
Provisions and obligations
892
908
Liabilities classified as held for sale
5,033
4,220
Total current liabilities
46,285
46,384
Total equity and liabilities
221,651
228,808
 
Consolidated statement of cash flows
Telenor Group 1 January – 31 December
NOK in millions
Note
2025
2024
Profit (loss) before taxes from continuing operations
16,654
23,494
Profit (loss) before taxes from discontinued operations
(3,182)
340
Profit (loss) before taxes from total operations
13,472
23,834
Net interest expense
3,026
3,288
Interest paid
(2,997)
(3,761)
Interest received
361
786
Income taxes paid
(3,727)
(3,783)
Net (gains) losses from disposals, impairments and change in fair value of
financial assets and liabilities
4,257
(3,361)
Depreciation, amortisation and impairment losses
17,304
16,944
Net income (loss) from associates and joint ventures
(1,823)
(6,812)
Dividends received from associates and joint ventures
2,547
1,425
Net currency (gains) losses not related to operating activities
(322)
716
Changes in operating working capital
140
2,748
Other adjustments
(1,016)
(542)
Net cash flow from operating activities
31,222
31,481
Purchases of property, plant and equipment and intangible assets
(11,338)
(12,929)
Prepayment of right-of-use assets including initial direct cost
(590)
(454)
Proceeds from sale of property, plant and equipment and intangible assets
85
45
Purchases of businesses, net of cash acquired
(794)
(249)
Proceeds from disposal of businesses, net of cash disposed
2,949
2,138
Income tax withheld from proceeds relating to disposal of businesses
(179)
—
NOK in millions
Note
2025
2024
Proceeds from sale of other investments
97
53
Purchases of other investments
(68)
(90)
Net cash flow from investing activities
(9,838)
(11,486)
Proceeds from borrowings
18,079
6,278
Repayments of borrowings
(13,494)
(13,877)
Payments of lease liabilities related to spectrum licences
(687)
(1,216)
Payments of lease liabilities related to other lease contracts
(4,037)
(3,652)
Purchase of treasury shares
(195)
(1,971)
Dividends paid to non-controlling interests in subsidiaries
(1,732)
(1,871)
Dividends paid to equity holders of Telenor ASA
(13,135)
(13,082)
Net cash flow from financing activities
(15,202)
(29,391)
Effects of exchange rate changes on cash and cash equivalents
(27)
(78)
Net change in cash and cash equivalents
6,155
(9,474)
Cash and cash equivalents as of 1 January
10,104
19,580
Cash and cash equivalents as of 31 December
16,258
10,104
 
Consolidated statement of changes in equity
Telenor Group as of 31 December
Attributable to equity holders of Telenor ASA
NOK in millions
Paid-in
capital
Other reserves
Retained earnings
Cumulative
translation
differences
Total
Non-controlling
interests
Total equity
Equity as of 1 January 2024
8,379
(21,985)
84,172
(6,089)
64,483
5,951
70,434
Net income for the period
—
—
18,336
—
18,336
1,773
20,109
Other comprehensive income (loss) for the period
—
151
—
7,812
7,963
119
8,081
Total comprehensive income (loss) for the period
—
151
18,336
7,812
26,299
1,892
28,190
Disposal of subsidiaries with non-controlling interests
—
—
—
—
—
(50)
(50)
Dividends
—
—
(13,082)
—
(13,082)
(1,876)
(14,958)
Purchase of treasury shares
(101)
(1,794)
—
—
(1,895)
—
(1,895)
Share-based payment, exercise of share options and distribution of shares
—
50
—
—
50
—
50
Equity as of 31 December 2024
8,278
(23,578)
89,426
1,723
75,855
5,917
81,772
Net income for the period
—
—
7,034
—
7,034
1,329
8,363
Other comprehensive income (loss) for the period
—
258
—
558
817
(371)
446
Total comprehensive income (loss) for the period
—
258
7,034
558
7,851
958
8,809
Acquisition of subsidiaries with non-controlling interests
—
—
—
—
—
11
11
Dividends
—
—
(13,135)
—
(13,135)
(1,736)
(14,871)
Purchase of treasury shares
(1)
(4)
—
—
(5)
—
(5)
Share-based payment, exercise of share options and distribution of shares
—
(86)
—
—
(86)
—
(86)
Equity as of 31 December 2025
8,277
(23,410)
83,325
2,281
70,479
5,150
75,629
See note 28 for additional equity information.
 
Notes to the consolidated financial statements
Telenor Group
General information
Operating assets and liabilities
Financial assets, liabilities and risk management
Company information and basis of preparation
Goodwill
Financial assets and non-interest-bearing liabilities
Intangible assets
Equity
Performance
Right-of-use assets
Lease liabilities
Segments
Property, plant and equipment
Interest-bearing liabilities
Revenues
Impairment of assets
Capital and financial risk management
Costs of materials and traffic charges
Trade and other receivables
Fair values of financial instruments
Salaries and personnel costs
Cash and cash equivalents
Guarantees
Other operating expenses
Pension obligations
Research and development costs
Provisions and obligations
Group composition and consolidation
Other income and other expenses
Legal disputes and contingencies
Consolidation and group companies
Financial income and expenses
Trade and other payables
Associates and joint arrangements
Income taxes
Contractual commitments
Earnings per share and dividends
Contract costs and other prepaid costs
Other
Held for sale and discontinued operations
Related parties
Cash flow information
Key management compensation
Fees to external auditor
Shareholders
Events after the reporting period
 
NOTE  1
Company information and basis of preparation
Telenor is a Norwegian listed company offering telecommunications services in the
Nordics and Asia. The consolidated financial statements of Telenor are prepared
according to the IFRS® Accounting Standards. The accounting policies are described
in this note and in the individual notes to the financial statements.
Company information
The consolidated financial statements of Telenor (referred to as “the company”) comprise the parent
company and its subsidiaries. The parent company Telenor ASA is a Norwegian public limited company
listed on the Oslo Stock Exchange under the ticker TEL. The principal activities of Telenor are described
in note 2 Segments. The headquarter is at Snarøyveien 30, N-1360 Fornebu, Norway and the telephone
number is +47 810 77 000.
Basis of preparation
The consolidated financial statements are prepared in accordance with IFRS® Accounting Standards as
adopted by the EU and the additional requirements of the Norwegian Accounting Act. The consolidated
financial statements were approved by the Board of Directors on 25 March 2026 and is subject to
approval by the Annual General Meeting on 19 May 2026.
The consolidated financial statements have been prepared on a historical cost basis, except for equity
investments (primarily shareholdings of less than 20%) and derivative financial instruments, which are
carried at fair value. The financial year corresponds to the calendar year. The consolidated financial
statements are presented in Norwegian Kroner (NOK), which is the functional currency of Telenor ASA.
Amounts are rounded to the nearest million, unless otherwise stated. As a result of rounding, amounts
and percentages may not add up to the total.
Telenor Pakistan sale completed
The sale of Telenor Pakistan was completed on 31 December 2025, and Telenor Pakistan has been
presented as discontinued operations as it represents a major line of business. Discontinued operations
are excluded from continuing business in the income statement and is presented on a single line as
"profit (loss) from discontinued operations". Comparative information for the income statement and
related notes has been re-presented accordingly. The statement of cash flow include Telenor Pakistan
both in the current and prior year. Refer to note 12 Held for sale and discontinued operations for further
information.
ACCOUNTING POLICIES
Descriptions of accounting principles are generally included in the various notes to the financial
statements. The general principles relating to foreign currency translation, distinction between
current and non-current assets and liabilities and government grants are described below.
Foreign currency translation
The consolidated financial statements are presented in NOK, which is functional currency of Telenor
ASA. The assets and liabilities of foreign entities with functional currencies other than NOK are
translated into NOK at the exchange rate on the reporting date. The income statements are translated
at the average exchange rates for the year except significant transactions that are translated using
the daily exchange rate. The translation differences arising from the translation are recognised in
other comprehensive income until the disposal of the net investment, at which time they are
recognised in the income statement.
Current/non-current classification
Asset and liabilities are classified as current when they are expected to be realised, sold, used or
settled in Telenor’s normal operating cycle, which is normally within twelve months after the reporting
date. Other assets and liabilities are classified as non-current. Financial instruments, other than those
held for trading, are classified based on maturity. Hedging instruments are classified consistently with
the underlying hedged item.
Government grants
Government grants are recognised when there is reasonable assurance that the grant will be received.
Grants that relate to expenses are normally recognised as a reduction of the expense over the related
period. Grants that relate to assets are deducted from the carrying amount of the asset and result in
lower depreciation over the useful life of the asset.
 
Adoption of new and revised standards, amendments and interpretations effective
from 1 January 2025
The accounting policies applied are consistent with those applied in the previous financial year, except
for the implementation of new and revised accounting standards as described below. The amendments
adopted with effect from 1 January 2025 relevant for Telenor include:
Lack of Exchangeability (Amendments to IAS 21 The Effects of Changes in Foreign Exchange Rates)
The amendments to IAS 21 clarify how an entity assesses whether a currency is exchangeable into
another currency and establish a consistent framework to be applied when exchangeability is lacking. In
such circumstances, the amendments provide guidance on determining the appropriate exchange rate
and introduce additional disclosure requirements. Restrictions or shortages of foreign currency may
result in a lack of exchangeability and could affect the exchange rates applied when translating financial
statements into NOK. The amendments to IAS 21 effective from 1 January 2025 has not had significant
impact on Telenor’s consolidated financial statements as all relevant currencies for Telenor were
assessed as exchangeable in 2025, including the Bangladeshi Taka (BDT).
Telenor has not early adopted any other standard, interpretation or amendment that has been issued but
are not yet effective.
New and revised standards, amendments and interpretations issued, but not yet 
effective
At the date of authorisation of these financial statements, the following amendments and standard that
could affect Telenor’s consolidated financial statements were issued but not effective:
Nature-dependent Electricity Contracts (Amendments to IFRS 9 Financial Instruments and IFRS 7
Financial Instruments: Disclosures)
The amendments to IFRS 9 and IFRS 7, effective from 1 January 2026 (endorsed by the EU 30 June 2025),
address the accounting for nature-dependent electricity contracts, including power purchase
agreements (PPAs). The amendments clarify the application of the ‘own-use’ requirements in IFRS 9,
permit certain nature-dependent electricity contracts to be designated as hedging instruments, and
introduce additional disclosure requirements to enhance transparency regarding the effects of such
contracts on an entity’s financial performance and cash flows. Telenor has three active PPAs structured
as base-load agreements with fixed volumes and is therefore not exposed to volume variability.
Accordingly, the amendments do not currently apply to Telenor. The accounting treatment of energy
purchases under these PPAs, including the assessment of the ‘own-use’ criteria under IFRS 9, is
described in note 4 Cost of materials and traffic charges.
KEY ACCOUNTING JUDGEMENTS
The preparation of the consolidated financial statements requires management to make significant
judgment in selecting and applying accounting policies in certain areas. Such judgments typically involve
complex or unusual transactions that are not directly addressed in the IFRS Accounting Standards, or
when judgment is required to assess terms like “highly probable”, “significant” or “prolonged”.
The areas where management has applied accounting judgment that could potentially have a significant
impact on the consolidated financial statements are described in the following notes:
◦ Note 35 Associates and joint arrangements (about “significant” and “prolonged” decline in market
value)
KEY SOURCES OF ESTIMATION UNCERTAINTY
The preparation of the consolidated financial statements requires management to make significant
estimates that could result in material adjustments to the carrying amount of the asset or liability the next
financial year. The estimates include difficult, subjective and complex assessments of the outcome of
matters that are inherently uncertain. Management uses historical results and experience, consultations
with experts, trends, forecasts, scenarios of future development and other methods found reasonable
under the circumstances when assessing the estimates.
The most significant estimates in the consolidated financial statements of Telenor are described in the
following notes:
◦ Note 10 Income taxes (uncertain tax positions)
◦ Note 16 Right-of-use assets (determine lease term for perpetual leases of towers and other
infrastructure)
◦ Note 17 Property, plant and equipment (determine useful lives and residual value)
◦ Note 18 Impairment of assets (assumptions used in the impairment model)
◦ Note 22 Provision and obligations (asset removal obligation, or ARO)
◦ Note 23 Legal disputes and contingencies (assessment of legal claims)
 
Amendments to the Classification and Measurement of Financial Instruments (IFRS 9 and IFRS 7)
The amendments to IFRS 9 and IFRS 7 clarify the accounting for the settlement of financial liabilities
using electronic payment systems and the assessment of contractual cash flow characteristics of
financial assets, including those with environmental, social and governance (ESG)-linked features. In
addition, the amendments revise disclosure requirements for investments in equity instruments
designated at fair value through other comprehensive income and introduce new disclosure
requirements for financial instruments with contingent features that are not directly related to basic
lending risks and costs. The implementation of these amendments are effective from 1 January 2026
(endorsed by the EU 27 May 2025) and are not expected to have a significant impact on the consolidated
financial statements.
IFRS 18 Presentation and Disclosure in Financial Statements
The new IFRS 18 Presentation and Disclosure in Financial Statements effective 1 January 2027 (endorsed
by the EU 13 February 2026) replaces IAS 1 Presentation of Financial Statements. IFRS 18 will apply
retrospectively. IFRS 18 introduces new requirements for presentation within the income statement,
including specified totals and subtotals. Furthermore, entities are required to classify all income and
expenses within the income statement into one of five categories: operating, investing, financing,
income taxes and discontinued operations, whereof the first three are new.
The standard requires disclosure of management-defined performance measures and additional
subtotals of income and expenses. It also introduces new requirements for the aggregation and
disaggregation of financial information, clarifying what information should be presented in the primary
financial statements and what should be disclosed in the notes based on their respective roles. In
addition, narrow-scope amendments have been made to IAS 7 Statement of Cash Flows, which include
changing the starting point for determining cash flows from operations under the indirect method, from
‘profit or loss’ to ‘operating profit or loss’ and removing the optionality around classification of cash
flows from dividends and interest. In addition, there are consequential amendments to several other
standards. Telenor is currently working to identify all impacts the amendments will have on the primary
financial statements and notes to the financial statements.
The most material impacts expected on the consolidated financial statements are as follows:
• Foreign exchange (FX) differences will be classified in the same category as the related income or
expense that gave rise to the FX difference. The change impacts primarily the presentation and does
not result in changes to the amounts reported in the consolidated income statement.
• Management‑defined Performance Measures (MPMs) will be disclosed in a separate note, including a
description of the MPMs, calculation methods and reconciliation to the closest subtotal in the income
statement as well as tax and non-controlling interest effects.
• New disclosure of specified expenses by nature when expenses are presented by function within the
operating category of the statement of profit or loss. Telenor currently applies a mixed expense
presentation, predominantly by nature.
• The financing component of mobile phones instalment plans and finance cost related to sale of trade
receivables will be reclassified from the financing category to the operating category in the income
statement. Similarly, interest income from bank accounts will be reclassified from the financing
category to the investing category. 
• In the statement of cash flow, interest and dividends from associates and joint ventures received will
be reclassified from operating activities to investing activities, while interest paid will be reclassified
from operating activities to financing activities.
A reconciliation for each line item in the statement of profit or loss between amounts restated under
IFRS 18 and amounts previously presented under IAS 1 will be provided in notes disclosures.
Management anticipates that these amendments and the new IFRS 18 standard will be adopted at
effective dates stated above. There are no other standards, interpretations, or amendments effective
from 1 January 2026 or later that are expected to have a significant impact on the consolidated financial
statements.
 
 
NOTE 2
Segments
Telenor has four operating segments. The mobile and fixed line businesses are
reported in the Nordic and Asia segments. The Infrastructure segment consists of
certain passive infrastructure in the Nordic countries,  and the portfolio of adjacent
businesses and companies are reported in the Amp segment.
Segments
Nordics
The Nordics segment consist of mobile and fixed operations in Norway, Sweden, Denmark, and
Finland. Offerings include mobile subscriptions and mobile phones, telephony, broadband, data
security, communications services, and TV services to both residential and business customers. The
segment also offers wholesale services.
Asia
The Asia segment consists of mobile operations in Grameenphone (Bangladesh) . The sale of Telenor
Pakistan was completed on 31 December 2025. Telenor is presented as discontinued operations,
meaning results are not included in the Asia segment results but included in free cash flows for 2025
and 2024. Refer to note 12 Held for sale and discontinued operations for further information.
Grameenphone offerings include mobile subscriptions, as well as wholesale services. The segment
also has ownership in the associates CelcomDigi and True Corporation as well as the joint venture
Easypaisa Digital Bank (previously Telenor Microfinance Bank), which are included in the segment as
investments in associates and joint arrangements. See further information in note 35 Associates and
joint arrangements.
Infrastructure
The Infrastructure segment provides passive telecom infrastructure in the Nordics such as towers,
masts and buildings. The Infrastructure segment builds, develops and maintains passive telecom
infrastructure and leases it to both internal and external customers. In addition, the Infrastructure
segment includes the AI Factory, as well as the associate data centre company Skygard.
Amp
Telenor Amp consists of a portfolio of businesses and companies that are near the core of  Telenor’s
business. Offerings include a wide variety of services, including Internet of Things (IoT), digital
authentication and various communication services. The segment also have ownership in associates,
including Carousell.The associate Allente was divested in November 2025.
Other
Other include corporate functions like Group leadership, strategy, finance, procurement and
insurance. External revenue include procurement services provided to associates, insurance and
operating office leases.
ACCOUNTING POLICIES
The segment information is reported to the President and CEO and management team in Telenor.
Telenor’s chief operating decision maker is the President and CEO. The financial segment information
is used for assessing performance and allocating resources in the group. The operating and reportable
segments are based on business activities and geographical location.
The accounting principles for the segment reporting are consistent with those for the consolidated
financial statements. However, gains and losses arising from internal bad debt provisions are excluded
from the segment results. All transactions between the segments are based on market conditions.
 
 
Segment Information 2025
NOK in millions
Revenues
External revenues
Total Operating
Expenses
EBITDA before
other income and
other expenses 1,2)
EBITDA 1,2)
Depreciation,
amortisation and
impairment losses 3)
Operating profit
(loss)
Capex excl. lease 2)
Free cash flow
before M&A
Nordics
59,341
58,740
(17,119)
26,723
26,579
13,806
12,773
8,478
11,175
Asia
13,724
13,349
(5,105)
7,835
7,842
3,134
4,708
1,110
3,247
Infrastructure
3,318
933
(757)
2,017
2,002
1,029
974
734
981
Amp
3,517
3,055
(1,322)
445
414
209
205
182
512
Other
1,476
472
(2,054)
(578)
(424)
95
(519)
31
(3,264)
Discontinued operations
(Telenor Pakistan)
—
—
—
—
—
—
—
—
407
Eliminations
(4,829)
—
1,516
(1,982)
(2,122)
(1,959)
(163)
—
(190)
Group
76,548
76,548
(24,842)
34,462
34,292
16,314
17,978
10,535
12,869
Segment Information 2024
NOK in millions
Revenues
External revenues
Total Operating
Expenses
EBITDA before
other income and
other expenses 1,2)
EBITDA 1,2)
Depreciation,
amortisation and
impairment losses 3)
Operating profit
(loss)
Capex excl. lease 2)
Free cash flow
before M&A
Nordics
56,560
55,989
(17,052)
24,223
23,644
13,285
10,359
9,678
10,781
Asia
15,477
14,998
(5,489)
9,049
9,019
3,345
5,674
1,752
2,502
Infrastructure
3,282
886
(745)
1,952
1,931
991
940
890
946
Amp
3,494
3,113
(1,130)
448
1,810
167
1,644
160
82
Other
1,705
502
(2,326)
(621)
(658)
91
(750)
47
(3,474)
Discontinued operations
(Telenor Pakistan)
—
—
—
—
—
—
—
—
463
Eliminations
(5,031)
—
1,739
(1,879)
(1,883)
(1,928)
44
—
66
Group
75,487
75,487
(25,002)
33,173
33,863
15,951
17,912
12,528
11,366
1) See table below for reconciliation of EBITDA.
2) For definitions of EBITDA and capex excl. lease, see Alternative Performance Measures.
3) For impairments see note 15, 16, 17 and 18.
 
 
Reconciliation
NOK in millions
2025
2024
EBITDA before other income and other expenses
34,462
33,173
Other income
744
1,479
Other expenses
(913)
(788)
EBITDA
34,292
33,863
Geographical distribution of external revenues based on customer location
NOK in millions
2025
2024
Norway
26,564
25,054
Sweden
14,233
13,659
Denmark
6,279
5,941
Finland
13,209
12,564
Bangladesh
13,347
14,995
Other countries
2,915
3,275
Total revenues
76,548
75,487
Assets by geographical location of the company
Non-current assets excluding deferred
tax assets,  contract cost and other
non-current financial assets
Total assets
NOK in millions
2025
2024
2025
2024
Norway
37,489
36,863
58,992
56,475
Sweden
17,492
17,724
26,218
23,802
Denmark
5,150
5,144
7,934
8,092
Finland
37,428
38,524
44,954
45,088
Thailand
25,979
24,309
26,038
24,372
Malaysia
36,904
38,710
36,904
38,710
Bangladesh
11,506
14,406
15,740
18,767
Pakistan
901
5,899
914
8,315
Singapore
1,734
2,925
2,314
5,033
Other countries
12
5
1,642
154
Total assets
174,596
184,508
221,651
228,808
 
Note 3
Revenues
Revenues from rendering of services mainly come from subscription fees and
usage‑based traffic revenues from Telenor’s mobile voice and data services. Mobile
phones and other devices are sold individually or together with subscriptions. Telenor
also provides broadband and TV services to households, as well as data networks and
other communication services to private and business customers.
ACCOUNTING POLICIES
Revenue from rendering of services
Revenues from rendering of services are recognised over time or based on usage. Outbound roaming
charges, in addition to voice and non-voice traffic fees, are recognised based on the minutes or data
used.
Sale of mobile phones and other devices
Revenues from the sale of mobile phones and other devices are recognised at point in time when the
equipment is delivered to the customer.
Bundled multi-element contracts
Bundled multi-element contracts are contracts that consist of several separate identifiable performance
obligations. These typically include subscription, mobile phone, screen insurance and other services as
part of Telenor’s mobile operations. The transaction price is net of discounts and sales related taxes. The
transaction price for bundled contracts is allocated to each identified performance obligation based on
relative prices Telenor would achieve by selling the same goods or services to a similar customer on a
stand-alone basis. Discounts are allocated proportionately to all performance obligations in the contract
unless there is observable evidence to allocate it differently.
Mobile swap contracts
Telenor offers customers in some markets the possibility to buy mobile phones through instalment plans
with the option to upgrade to a new phone before completing all payments. If the option is exercised, the
customer pays any remaining months of minimum instalment under the original contract and enters a new
contract. The transaction price at inception of the contract includes an estimate of the payments to be
received based on the expected value approach using historical data.
In some markets with mobile swap contracts, Telenor is obligated to accept the return of the original
mobile phone and a refund liability is recognised. A return good asset (see note 19), with a corresponding
adjustment to cost of sales, is recognised representing the right to recover the returned handsets. In
other markets, an external third party takes ownership of the device, resells it and guarantees a
compensation to Telenor. In these contracts, Telenor includes estimated amounts from the third party as
part of the total consideration to be received at inception of the contract.
Financing components
The sale of mobile phones and other devices may include a financing component, as the mobile phone or
other devices are provided to a customer at the start of the contract, and payments are received over an
instalment period. Financing components are not considered when the timing of the payment is at the
discretion of the customer (for example prepaid mobile services) or the timing difference between
rendering the service or good and payment is less than twelve months. If a significant financing
component is provided to the customer, the transaction price is adjusted, and interest revenue is
recognised over the customer’s payment period using an interest rate reflecting the relevant risk-free
rate and customer specific credit risk.
Sales through dealers
Mobile phones and other devices sold through dealers where the dealer is acting as an agent to sell
subscription services for Telenor, Telenor is normally not part of the dealer's sales contract for the sale of
the mobile phones and other devices. The commission paid to the dealers for sale of the subscription is
presented as contract acquisition cost and is recognised as an operating expense over the expected
customer life, see more information in note 26 Contract cost and other prepaid costs.
Sales where Telenor is acting as an agent
Telenor may act as an agent in certain sales transactions, for example insurance products offered as part
of a bundled mobile subscription. In such cases, the net commission is recognised as revenue.
Contract assets and liabilities
See note 19 for more information about trade receivables and contract assets and note 24 for more
information about contract liabilities related to customer contracts.
Lease revenues (IFRS 16)
Telenor has operating lease arrangements in which it is a lessor, mainly related to passive infrastructure
sharing with other telecommunication operators. Telenor has classified these leases as operating leases
because they do not transfer substantially all the risks and rewards incidental to ownership of the
underlying assets. Lease revenues are recognised on a straight-line basis over the lease term.
 
Revenues from rendering of services
Revenues from rendering of services in mobile operations include subscription fees and usage‑based
traffic revenues from mobile voice and data services. Subscriptions are provided on prepaid or postpaid
terms. Revenue in mobile operations also include inbound and national roaming, revenues from service
providers and Mobile Virtual Network Operators, and interconnection fees from other operators using
Telenor’s network. Revenue from rendering of services in fixed operations include broadband, TV, data
networks, cybersecurity services, broadcasting and telephony.
Subscription fees are typically flat‑rated and some contracts include minimum commitment periods.
Billing cycles for both mobile postpaid and fixed services are predominantly monthly, though some
contracts follow longer recurring cycles, such as quarterly, depending on customer and contractual
terms.
Other revenues from rendering of services include revenues that are not classified as mobile or fixed
operations, such as services related to maritime communication, data centres and Internet-of-Things
(IoT) in Telenor Connexion.
Sale of mobile phones and other devices
Telenor sells mobile phones and other devices through its own sales channels. Mobile phones and other
devices may be sold separately or as part of bundled offerings that include subscriptions or other
services such as screen insurance. Certain mobile phone sales include instalment plans, and in some
markets, customers may upgrade to a new mobile phone after paying a minimum number of instalments.
Operating lease revenues
Revenue from operating lease predominantly stems from Infrastructure segment which leases out
passive infrastructure for mobile and fixed networks in Norway, Sweden and Finland. Operating lease
revenue of NOK 1,390 million (NOK 1,292 million in 2024) recognised in the income statement includes
variable lease revenue of NOK 193 million (NOK 196 million in 2024) primarily relating to energy charges
received from lessees based on the consumption and revenue from sublease of NOK 41 million (NOK 39
million in 2024) related to surplus office space. The following table sets forth the maturity analysis of
committed lease payments to be received in nominal terms after the reporting date.
NOK in millions
2025
2024 1)
Less than 1 year
635
639
1 to 2 years
54
67
2 to 3 years
27
32
3 to 4 years
5
14
4 to 5 years
1
3
Total
723
756
1) Comparative figures for 2024 have been re‑presented to exclude the discontinued operation.
 
Disaggregation of revenues
Revenues are disaggregated by major revenue streams divided into the reportable segments as shown in note 2  Segments in the table below.
2025
NOK in millions
Mobile operations
Fixed operations
Other revenues from
rendering of services 1)
Total revenues from
rendering of services 2)
Sale of mobile phones
and other devices
Total revenues from
contracts with
customers (IFRS 15)
Operating lease
revenues (IFRS 16)
Total revenues
Telenor Norway
14,988
9,339
8
24,336
2,210
26,546
6
26,552
Telenor Sweden
8,148
3,437
1
11,586
1,538
13,123
156
13,280
Telenor Denmark
4,693
629
—
5,322
844
6,166
48
6,214
DNA Finland
8,389
2,584
—
10,973
2,211
13,185
34
13,219
Other/eliminations
(4)
(102)
183
78
(1)
77
—
77
Nordics
36,215
15,888
192
52,295
6,802
59,097
244
59,341
Grameenphone - Bangladesh
13,265
—
—
13,265
12
13,277
197
13,474
Other/eliminations
—
—
250
250
—
250
—
250
Asia
13,265
—
250
13,515
12
13,527
197
13,724
Infrastructure
—
—
22
22
—
22
3,296
3,318
Amp
—
1,264
2,253
3,517
—
3,517
—
3,517
Other
—
—
1,189
1,189
—
1,189
287
1,476
Eliminations
(474)
(368)
(1,349)
(2,191)
(3)
(2,194)
(2,635)
(4,829)
Group
49,006
16,785
2,556
68,347
6,810
75,158
1,390
76,548
1) Other revenues from rendering of services includes Internet of Things (IoT) in non-mobile operations and other non-core business revenues.
2) Service revenues as explained in chapter Alternative Performance Measures are not comparable with “total revenues from rendering of services” disclosed in this note. The reason is that revenue from rendering services to other operators
and other wholesale activities are not part of service revenue definition in Alternative Performance Measures.
 
2024
NOK in millions
Mobile operations
Fixed operations
Other revenues from
rendering of services 1)
Total revenues from
rendering of services 2)
Sale of mobile phones
and other devices
Total revenues from
contracts with
customers (IFRS 15)
Operating lease
revenues (IFRS 16)
Total revenues
Telenor Norway
13,993
9,291
3
23,287
1,926
25,213
8
25,221
Telenor Sweden
7,494
3,378
—
10,872
1,737
12,609
171
12,780
Telenor Denmark
4,333
663
—
4,996
818
5,814
43
5,856
DNA Finland
7,890
2,517
—
10,407
2,239
12,646
35
12,681
Other/eliminations
(47)
(101)
171
23
(1)
23
—
22
Nordics
33,663
15,748
174
49,585
6,719
56,304
256
56,560
Grameenphone - Bangladesh
14,915
—
—
14,915
9
14,924
214
15,138
Other/eliminations
—
—
339
339
—
339
—
339
Asia
14,915
—
339
15,254
9
15,263
214
15,477
Infrastructure
—
—
238
238
—
238
3,044
3,282
Amp
—
1,576
1,919
3,495
—
3,495
—
3,495
Other
—
—
1,428
1,428
—
1,428
276
1,704
Eliminations
(452)
(368)
(1,709)
(2,528)
(4)
(2,532)
(2,499)
(5,031)
Group
48,126
16,956
2,389
67,471
6,724
74,195
1,292
75,487
1) Other revenues from rendering of services includes Internet of Things (IoT) in non-mobile operations and other non-core business revenues.
2) Service revenues as explained in chapter Alternative Performance Measures are not comparable with “total revenues from rendering of services” disclosed in this note. The reason is that revenue from rendering services to other operators
and other wholesale activities are not part of service revenue definition in Alternative Performance Measures.
 
Note 4
Costs of materials and traffic charges
The cost of material and traffic charges include the cost of sold mobile phones and
other materials, network capacity costs and national and international traffic charges
from other operators.
Cost of materials and traffic charges
NOK in millions
2025
2024
Traffic charges
(5,271)
(5,710)
Cost of materials and other1)
(11,972)
(11,603)
Total costs of materials and traffic charges
(17,244)
(17,313)
1) Cost of materials and other include variable lease expenses, see note 16 Right-of-use assets for more information.
Power Purchase Agreements (PPAs)
Telenor has signed ten-year PPAs for Norway, Denmark, and Finland for delivery of renewable energy
from wind and solar farms to its operations. The wind power plant located in Sweden that will power
Telenor's operations in Norway became operational in early 2024. The wind power plant in Finland went
operational in January 2025, and the solar plant in Denmark became operational in July 2025. Further
detail on the Group’s contractual commitments related to the PPAs is provided in  note 25 Contractual
commitments.
ACCOUNTING POLICIES
Cost of sold mobile phones and other materials is recognised at the point of sale. Traffic charges are
recognised when incurred. Power Purchase Agreements (PPAs) to buy energy from wind and solar parks
include both Guarantees of Origin (GOs) and fixed prices for energy. The PPAs fulfil the "own use"
exemption under IFRS 9, hence the purchase of energy under the PPAs at fixed price are recognised as
cost of materials and traffic charges when incurred.
Note 5
Salaries and personnel costs
Telenor had around 10,000 full-time equivalent employees for its continuing
operations both as of 2025 and as of 2024 . The employees have various benefits in
addition to salary, including a share- based payment program.
Overview of salary and personnel costs
NOK in millions
2025
2024
Salaries and holiday pay
(8,881)
(8,574)
Social security tax
(1,047)
(1,011)
Pension costs including social security tax (note 21 )
(1,083)
(1,081)
Share-based payments 1)
(148)
(189)
Other personnel costs
(333)
(338)
Own work capitalised
1,678
1,451
Total salaries and personnel costs
(9,814)
(9,741)
1) Include expenses related to the Group's employee share programme, and the Group's long term incentive
programme for managers and key personnel. Please refer to note 37 Key management compensation.
Share-based payment program
Employees and managers worldwide are offered to purchase Telenor shares at a discounted price and
potentially earn bonus shares if the share price exceeds certain benchmarks in the future. Bonus shares
are awarded net after tax and Telenor withhold and pay withholding taxes on behalf of the employee. The
share-based payment programs including the withholding tax are considered as equity-settled share-
based payments, where the fair value of the bonus shares is estimated at the grant date and expensed
over the vesting period. Social security taxes are recognised as cash-settled share-based payments
measured at fair value and remeasured at each reporting date.
 
Note 6
Other operation expenses
NOK in millions
2025
2024
Other cost of premises, vehicles, office equipment etc.
(765)
(804)
Operation and maintenance
(4,612)
(4,687)
Marketing and sales commission
(4,201)
(4,070)
Advertising
(1,265)
(1,253)
External personnel and consultancy fees
(1,621)
(1,669)
Variable lease expenses 1)
(1,435)
(1,574)
Other 2)
(1,129)
(1,204)
Total other operating expenses
(15,028)
(15,261)
1) See note 16 Right-of-use assets for more information.
2) Includes expenses related to short term and low value leases, refer to note 16 Right-of-use assets for more
information.
Note 7
Research and development costs
Research and development activities in 2025 focused on strengthening future
network capabilities and advancing digital technologies. Most activities related to
early‑phase development, which generally do not meet the capitalisation criteria
under IAS 38 and are therefore expensed as incurred.
ACCOUNTING POLICIES
Research and development costs are assessed for whether or not they meet the capitalisation criteria in
IAS 38 Intangible Assets. Generally, they are expensed as incurred as they do not meet the requirements.
Research and development costs
Research and development costs that have been recognised in the income statement amount to NOK
197 million in 2025 (NOK 149 million in 2024). Expensed activities mainly relate to next‑generation
networks and internet technologies, artificial intelligence and advanced analytics, cloud‑based solutions,
and development of business and operating models. Typical costs include salaries, tools, and
technology‑related upgrades.
 
Note 8
Other income and other expenses
Income and expenses not regarded as part of regular operational performance are
presented on a separate line as other income and other expenses in Telenor. It
includes gains and losses on disposal of PPE and other non-current assets,
restructuring costs, losses from onerous contracts and fines concluded in legal
disputes.
Other income and other expenses
NOK in millions
2025
2024
Gains on disposals of property, plant and equipment (PPE), right-of-use
assets and operations
741
1,479
Other
3
—
Total other income
744
1,479
Losses on disposals of property, plant and equipment (PPE), right-of-use
assets and operations
(429)
(277)
Expenses for workforce reductions, onerous contracts and other
(484)
(511)
Total other expenses
(913)
(788)
For the year 2025, total other income of NOK 744 million mainly related to NOK 535 million gain from the
sale of shares in subsidiary owned by Telenor Norway, followed by the merger between Telenor Software
Lab and Jottacloud in Norway. Total other expenses of NOK 913 million consisting mainly of losses on
disposals of property, plant and equipment, right-of-use assets and operations of NOK 429 million, of
which NOK 298 million in Telenor Norway and workforce reductions of NOK 430 million, of which NOK 257
million in Telenor Norway.
In 2024, total other income of NOK 1,479 million is mainly related to gain from the sale of Telenor Satellite
of NOK 1,359 million. Total other expenses of NOK 788 million consisted mainly of workforce reductions
of NOK 509 million, of which NOK 309 million in Telenor Norway.
ACCOUNTING POLICIES
Other income and other expenses are items that are not regarded as part of regular operational
performance. The purpose of presenting these items on separate lines is to enable comparison of
underlying profitability between periods. It includes gains and losses on disposal of non-current assets
such as property, plant and equipment (PPE) and intangible assets. It also includes gains and losses
from sale of subsidiaries, unless the sale is presented as discontinued operations.
Restructuring costs are included to the extent they qualify as a restructuring in IAS 37 Provisions,
Contingent Liabilities and Contingent Assets. Costs related to reduction of personnel is only included
when they relate to the time the employee no longer renders services to Telenor. Costs for loss
contracts are included when they qualify as onerous contracts under IAS 37. Material fines concluded in
legal disputes are included, whereas settlements on legal disputes are only included in other income
and other expense when they relate to the business as a whole and are non-recurring in nature.
 
Note 9
Financial income and expenses
Financial income in Telenor includes interest income on cash equivalents as well as customer credit. The
interest expenses mainly relate to bonds, derivatives, and other borrowings in addition to lease liabilities.
Other financial items include foreign currency gains and losses and change in fair value of hedging
instruments and hedged items.
Financial income and expenses
NOK in millions
2025
2024
Interest income on cash and cash equivalents
465
830
Other financial income
211
210
Total financial income
676
1,040
Interest expenses on financial liabilities 1)
(3,335)
(3,835)
Other financial expenses
(357)
(420)
Total financial expenses
(3,692)
(4,255)
Foreign currency gains
1,648
3,152
Foreign currency losses
(1,301)
(3,685)
Net foreign currency gains (losses)
347
(533)
Net change in fair value of financial instruments at fair value through profit or
loss
(616)
2,398
Net change in fair value of hedging instruments and hedged items
139
93
Net gains (losses and impairment) on financial assets and liabilities
—
27
Change in fair value of financial instruments
(477)
2,518
Net financial income (expenses)
(3,147)
(1,230)
1) Includes interest expenses on lease liabilities, see note 16 Right-of-use assets for more information.
ACCOUNTING POLICIES
Interest expenses related to bonds, commercial papers, bank loans and bank overdrafts are recognised at
amortised cost using the effective interest-rate method. Foreign currency gains and losses arise from
monetary assets and liabilities denominated in foreign currencies that are translated to the functional
currency. All such exchange differences are recognised in the income statement except exchange
differences on foreign currency borrowings and monetary items that provide an effective hedge against a
net investment in a foreign entity. These gains and losses are recognised in other comprehensive income
until the disposal of the net investment, at which time they are recognised in the income statement.
Dividend income from investments is recognised when the rights to receive payment have been
established (declared by the Annual General Meeting or otherwise) and classified as financial income.
In 2025, the total financial income decreased by NOK 365 million compared to 2024 , primarily due to
lower average interest rates on cash and cash equivalents.
Interest expenses on the financial liabilities decreased by NOK 500 million compared to 2024, mainly
driven by lower average interest rate and favourable foreign exchange effects following a strengthening
of NOK.
Net foreign currency gain amounted to NOK 347 million in 2025, compared to net losses of NOK 533
million in 2024 . The improvement primarily reflects favourable NOK exchange rate movements during
2025.
The significant positive net change in fair value of financial instruments in 2024 mainly related to fair
value adjustment of the shareholder loan for the indirectly owned shares in the True Corporation. In
2025, the net change in fair value is negative.
 
Note 10
Income taxes
Telenor is in a tax payable position in most jurisdictions. Telenor is involved in several
legal proceedings and discussions related to its tax position where the outcome is
uncertain. Uncertain tax positions may require significant judgment including
assessment of future taxable profits and estimating the outcome of significant tax
disputes.
Income tax expense
NOK in millions
2025
2024
Profit before taxes
16,654
23,494
Current taxes
(3,384)
(2,921)
Deferred taxes
(980)
(798)
Income taxes
(4,364)
(3,719)
Current taxes
In 2025, current taxes are impacted by the retroactive implementation of a lower tax deprecation rate in
Bangladesh on equipment acquired from 2022. In 2024, Grameenphone reversed NOK 487 million in
current tax provisions, after receiving clarifications on certain tax provisions in the new Income Tax Act
of 2023.
Deferred taxes
In 2025, deferred taxes are impacted mainly by  a provision for withholding tax on retained earnings in
True Corporation, partly offset by the effect of the above mentioned retroactive change in tax
depreciation in Bangladesh. In 2024, deferred taxes were mainly impacted by the realisation of tax losses
in Norway.
ACCOUNTING POLICIES
Telenor bases its assessment of taxable income on interpretation of relevant laws and regulations, and
when it is considered as probable that the tax treatment will be sustained in a tax review. Current tax
assets and liabilities are measured at the amount expected to be recovered or paid to the tax authorities.
Deferred tax assets and liabilities are calculated using the liability method where deferred taxes are
recognised on the difference between the tax base and the carrying amount of the assets and liabilities,
including tax losses carried forward. Deferred tax assets and liabilities are not recognised on goodwill.
They are also not recognised on investments in subsidiaries, associates, or joint ventures where the
timing of the reversal can be controlled, and it is probable that the temporary difference will not be
reversed in the foreseeable future. Deferred tax assets are only recognised to the extent it is more likely
than not that the tax assets will be utilised. Deferred tax assets and liabilities are offset when there is a
legally enforceable right, and Telenor is capable to and intends to settle on a net basis. The enacted tax
rates at the end of the reporting period and undiscounted amounts are used. A change in deferred tax
assets and liabilities because of change in tax rates is recognised in profit or loss, except when it relates to
items that previously was recognised in other comprehensive income or directly in equity. Deferred tax is
provided for undistributed earnings in subsidiaries when distribution is expected in foreseeable future.
Deferred tax for undistributed earnings in associated companies is provided for as the timing of the
reversal of the temporary differences cannot be controlled by Telenor. Telenor applies the exemption not
to recognise and disclose information about deferred tax assets and liabilities related to Pillar II Rules, as
provided in IAS 12 Income Taxes.
KEY SOURCES OF ESTIMATED UNCERTAINTIES
Significant judgements are required when assessing uncertain tax assets, like tax losses carried forward,
including assessment of taxable profits in futures years as well as tax planning strategies and the
existence of taxable temporary differences. Entities with a history of recent losses need convincing
evidence that sufficient future taxable profit will be generated before a tax asset is recognised.
Uncertainty related to new transactions and events and the interpretation of new tax rules may also affect
these judgements. Telenor is involved in various legal proceedings, disputes and claims related to its
income tax positions where the outcomes is subject to significant uncertainty. The management
assessment may include interpretation of relevant laws, regulations, and the outcome of similar tax
disputes in the same jurisdiction, expert opinions from external tax advisors and communication with the
tax authorities. A tax provision is recognised when an unfavourable outcome is considered probable, and
a reliable estimate can be made. In Norway, a formal decision made by the tax authorities or lower courts
is presumed to represent the best estimate for accounting purposes unless expert opinions can point to
errors clearly indicating that the tax assessment is incorrect. The tax provision is updated whenever the
assumptions change. Tax disputes are disclosed in this note if they are considered significant for Telenor.
See also note 23 Legal Disputes and contingencies.
 
Effective tax rate
The table below reconciles the reported income tax expense to the expected income tax expense
according to the Norwegian corporate income tax rate of 22%. It also discloses the main elements of the
tax expense. Comments are provided on selected line items below the table.
Effective tax rate
NOK in millions
2025
2024
Income tax expense at corporate income tax rate in Norway 22%
(3,664)
(5,169)
Effect of tax rates outside Norway different from 22%
(695)
(764)
Current and deferred taxes on retained earnings and dividends
(446)
(290)
Impairment (reversal) of True Corporation
(59)
1,543
Impairment of Carousell
—
(87)
Gain on disposal of Telenor Satellite
—
299
Gain from merger of Telenor Software Lab and Jottacloud
118
—
Fair value adjustment of shareholder loan funding the investment in True
Corporation
(36)
352
Grameenphone tax settlements and new tax act
—
487
Other items
101
(37)
Prior year assessments or adjustments on current tax
317
(52)
Income taxes
(4,364)
(3,719)
Effective tax rate in %
26.2
15.8
Tax rates outside Norway different from 22%
Effects are mainly related to Grameenphone Ltd. (Bangladesh: 40%) having higher nominal tax rates than
the nominal tax rate for Norway. Telenor Sweden (20.6%) and DNA (Finland: 20%) have lower nominal tax
rates.
Current and deferred taxes on retained earnings and dividend
Includes current taxes on dividends received, as well as change in deferred tax liability (primarily
withholding tax) recognised on undistributed earnings in subsidiaries and associates outside of Norway.
Gain from the merger between Telenor Software Lab and Jottacloud in Norway
In  2025, Telenor merged its cloud business (Telenor Software Lab) with Norwegian cloud storage
provider Jottacloud.
Fair value adjustment of shareholder loan funding the investment in True Corporation
In 2025, negative fair value adjustment of NOK 212 million has been recognised on the shareholder loan
related to the funding of investment in True Corporation, compared to positive fair value adjustment of
NOK 2,068 million in  2024.
Grameenphone tax settlements and new tax act
After receiving in 2024 clarifications on certain tax provisions in the new Income Tax Act of 2023,
Grameenphone reversed NOK 487 million in provisions.
 
Tax losses carried forward
Tax losses carried forward expire as follows as of 31 December 2025
NOK in millions
Norway
Denmark
Other
Total
2026
—
—
24
24
2027
—
—
24
24
2028
—
—
21
21
2029
—
—
124
124
2030
—
—
—
—
2031 and later
—
—
102
102
Not time-limited
1,870
188
16
2,074
Total tax losses carried forward
1,870
188
311
2,369
Of which deferred tax assets have not been recognised
—
172
280
452
Of which deferred tax assets have been recognised
1,870
15
32
1,917
In 2025, tax losses carried forward, before and after valuation allowance, reduced by NOK 53 million and
NOK 50 million compared to 2024. The change in 2025 is mainly related to generation of tax loss carry
forward in Norway and utilisation of tax loss carry forward in Denmark.
Tax assets recognised on tax losses carried forward
Norway and Denmark recognised tax assets on unused tax losses as Telenor expects there will be
sufficient future taxable profits available to utilise these losses.
Tax losses carried forward expire as follows as of 31 December 2024
NOK in millions
Norway
Denmark
Other
Total
2025
—
—
18
18
2026
—
—
34
34
2027
—
—
46
46
2028
—
—
49
49
2029
—
—
136
136
2030 and later
—
—
117
117
Not time-limited
1,616
299
—
1,916
Total tax losses carried forward
1,616
299
400
2,316
Of which deferred tax assets have not been recognised
—
172
277
448
Of which deferred tax assets have been recognised
1,616
127
123
1,867
In 2024, tax losses carried forward, before and after valuation allowance, decreased by NOK 547 million
and NOK 563 million, mainly related to  utilisation of tax loss carry forward in Norway and Denmark.
 
Tax effect of temporary differences and tax losses carried forward as of 31 December
NOK in millions
2025
2024
Deferred tax assets
Deferred tax liabilities
Of which deferred
assets  not recognised
Recognised in the
income statement
Deferred tax assets
Deferred tax liabilities
Of which deferred
assets  not recognised
Recognised in the
income statement
Tangible and intangible assets
1,839
(8,412)
—
519
1,966
(9,415)
(297)
(583)
Undistributed earnings in foreign
subsidiaries and associated companies
—
(501)
—
(193)
—
(352)
—
(93)
Non-current borrowings
3,553
(3)
—
(1,871)
6,031
(39)
—
559
Other non-current items
1,270
(2,010)
—
(36)
1,144
(1,685)
—
(157)
Total non-current assets and liabilities
6,662
(10,926)
—
(1,581)
9,140
(11,492)
(297)
(274)
Total current assets and liabilities
2,549
(87)
—
597
3,071
(86)
—
(384)
Tax losses carried forward
518
—
(102)
12
508
(103)
(141)
Valuation allowance recognised in the
income statement
(8)
1
Deferred tax recognised in the income
statement
(980)
(798)
Total deferred tax assets/liabilities
9,729
(11,013)
(102)
12,719
(11,579)
(400)
Net deferred tax assets/liabilities
(1,386)
740
Of which deferred tax assets
3,067
4,614
Of which deferred tax liabilities
(4,453)
(3,874)
For 2025, total non-current assets and liabilities decreased by NOK 2,478 million, and NOK 566 million
respectively. Total current assets decreased by NOK 522 million. Tax losses carried forward decreased by
NOK 10 million. Net deferred assets/liabilities decreased by NOK 2,126 million. The change is mainly due to
the utilisation of tax losses carry forward and the Telenor Pakistan disposal.
For  2024,  total non-current assets and liabilities increased by NOK 585 million, and NOK 1,160 million
respectively. Total current assets and liabilities  increased by NOK 384 million and NOK 40 million
respectively. Tax losses carried forward decreased by NOK 126 million. Net deferred assets/liabilities
decreased by NOK 187 million.
 
Changes in net deferred tax assets and liabilities
NOK in millions
2025
2024
As of 1 January
740
927
Recognised in the income statement
(980)
(798)
Recognised in other comprehensive income
56
497
Recognised directly to equity
8
8
Acquisitions and disposals of subsidiaries
(880)
(16)
Discontinued operations
(135)
119
Translation differences on deferred taxes
(195)
3
As of 31 December
(1,386)
740
Recognised in the income statement
The change of the amount recognised in the income statement between  2025 and  2024 is mainly
related to Bangladesh and Norway.
Recognised in other comprehensive income
The change of the amount recognised in other comprehensive income between 2025 and  2024 is mainly
related to losses on net investment hedges.
Disposal of subsidiaries
2025 is related to the Telenor Pakistan disposal.
Discontinued operations
2025 and 2024 is related to the reclassification of Telenor Pakistan to discontinued operations.
Pillar II
Telenor group is within scope of OECD Pillar II legislation. On the reporting date, local Pillar II legislation
has been enacted and entered into force in Norway and in most of the relevant jurisdictions where
Telenor operate and have constituent entities.  Telenor has developed procedures for gathering
information required for assessing the applicability of the safe harbour rules and estimation of effective
tax rate for countries that do not qualify for safe harbour.
The assessment for 2025 is that the Telenor has no related current tax exposure for this year, because
safe harbour is applicable and/or estimated effective tax rate is above 15%. Telenor applies the
exemption not to recognise and disclose information about deferred tax assets and liabilities related to
Pillar II income taxes, as provided in the amendments to IAS 12 Income Taxes issued in May 2023. Based
on the tax rate in the countries where Telenor has taxable presence, any exposure to top-up tax is not
expected to be material. Due to the complexities in applying the legislation combined with the fact that
not all information about future events is available, top-up tax can however not be ruled out for Telenor
in 2026 or later years.
 
Note 11
Earnings per share and dividends
The earnings per share (EPS) for 2025 was NOK 5.14  compared to NOK 13.32 for 2024.
The dividend policy in Telenor is to aim for a year-on-year growth in nominal dividend
per share. The annual dividends are normally paid in two instalments. The Board of
Directors has proposed a dividend of NOK 9.70 per share for 2025.
ACCOUNTING POLICIES
Earnings per share (EPS) is the amount of profit generated for the financial year attributable to equity
shareholders divided by the weighted average ordinary outstanding shares.
Earnings per share
The calculations of earnings per share attributable to the ordinary equity holders of Telenor ASA are
shown below.
Net income to equity holders of Telenor ASA
NOK in millions
2025
2024
Net income from continuing operations after non-controlling interest
10,962
18,002
Net income (loss) from discontinued operations after non-controlling interest
(3,927)
333
Net income from total operations attributable to equity holders of Telenor ASA
7,034
18,336
Number of shares
In thousands
2025
2024
Weighted average number of shares for the purpose of both basic and
diluted earnings per share
1,368,211
1,376,441
Basic/Diluted earnings per share
NOK
2025
2024
Basic/Diluted earnings per share from continuing operations
8.01
13.08
Basic/Diluted earnings per share from discontinued operations
(2.87)
0.24
Basic/Diluted earnings per share from total operations
5.14
13.32
Dividends to equity holders of Telenor ASA
NOK
2025
2024
Ordinary dividend per share in NOK – paid
9.60
9.50
Ordinary dividend per share in NOK - proposed by the Board of Directors
9.70
9.60
Total dividend of NOK 13,135 million has been paid and charged to equity in 2025 (NOK 13,082 million in
2024).
In respect of 2025, the Board of Directors proposed an ordinary dividend of NOK 9.70, to be approved by
the Annual General Meeting on 19 May 2026. The total amount of dividend is estimated to be NOK 13,272
million based on the outstanding number of shares as of 31 December 2025. The dividend will be split into
two tranches of NOK 5.00 and NOK 4.70 per share to be paid out in June  and October 2026, respectively.
Dividends paid to non-controlling interests
During 2025, dividends paid to non-controlling interests in subsidiaries amounted to NOK 1,732 million
(NOK 1,425 million  in Grameenphone and NOK 304 million  in Telenor Fiber AS). During 2024, dividends
paid to non-controlling interests in subsidiaries amounted to NOK 1,871 million (NOK 1,627 million in
Grameenphone and NOK 245 million in Telenor Fiber AS).
 
Note 12
Held for sale and discontinued operations
Operations presented as discontinued operations and held for sale includes Telenor
India which was disposed in 2018, Canal Digital which was disposed in 2020 and
Telenor Pakistan which was disposed in 2025.
Discontinued operations and liabilities held for sale
Pursuant to earlier announced sale of Telenor Pakistan, on 31 December 2025, the sale transaction was
completed. The group received NOK 1,582 million (net of tax) for sale of shares, in addition to NOK 2,335
million received by Telenor Pakistan from the buyer in shareholder loan for settling Telenor Pakistan's
internal debt towards Telenor ASA. Loss on disposal of NOK 3,044 million (net of tax) was recognised.
Historical income statement figures of Telenor Pakistan until disposal date, including loss on disposal,
have been presented as discontinued operations as it represents a major line of business.
Summary all disposal groups
The profit (loss) of all disposal groups including Telenor Pakistan, India and Canal Digital presented as
discontinued operations until disposal, and subsequent adjustments is shown in the following table:
NOK in millions
2025
2024
Revenue
4,839
4,441
EBITDA
2,082
1,704
EBIT
1,092
711
Profit (loss) before tax
917
600
Income tax
(547)
(6)
Profit (loss) after tax
370
594
Gain (loss) on disposal before tax
(4,099)
(260)
Income tax
(198)
—
Gain (loss) on disposal after tax
(4,297)
(260)
Profit (loss) from discontinued operations
(3,927)
333
ACCOUNTING POLICIES
Non-current assets and disposal groups are classified as held for sale if their carrying amounts will be
recovered principally through sale rather than continuing use. This also applies for situations where the
Group continues its operations but loses control over the operation. Non-current assets and disposal
groups classified as held for sale are measured at the lower of their carrying amount and fair value less
cost to sell and presented separately as assets held for sale and liabilities held for sale in the statement of
financial position.
The criteria for held for sale classification is regarded as met only when the sale is highly probable, and the
asset or disposal group is available for immediate sale in its present condition. Actions required to
complete the sale should indicate that it is unlikely that significant changes to the plan will be made or that
the plan to sell will be withdrawn. In addition, management must be committed to the plan, and must be
expected that the sale will be completed within a year.
Property, plant and equipment and intangible assets are not depreciated or amortised once classified as
held for sale. The equity method is discontinued for associated companies classified as held for sale.
A disposal group qualifies as discontinued operation if it is a cash generating unit that has either been
disposed of, or is classified as held for sale, and represent a separate major line of business or
geographical area of operations. Discontinued operations are excluded from the results of continuing
operations and are presented as a single amount as profit or loss after tax from discontinued operations
in the income statement. Discontinued operations are also excluded from segment reporting. All
consolidation procedures are still applicable, and only external revenues and expenses are shown as
discontinued operation.
 
Profit (loss) after tax represents Telenor Pakistan only. Loss on disposal after tax for 2025 of NOK 4,297
million includes NOK 3,044 million loss (net of tax) related to Telenor Pakistan, of which NOK 2,909 million
relates to reclassification of translation differences including net investment hedge (net of tax) from
other comprehensive income. In addition, loss on disposal after tax for 2025 includes NOK 182 million
based on a ruling from tax authorities in a VAT case related to the then Canal Digital business in Norway
for the period 2016-2019. Telenor India contributed with a loss of NOK 1,072 million including NOK 1,212
million additional provision with interest based on adverse Supreme Court ruling in another operator's
case related to one time spectrum charge. The one time spectrum charge relates to the period when
original spectrum licenses were quashed on 2 February 2012 until circle businesses were either
continued after the subsequent spectrum auction in 2012 or closed down in 2013, see note 23 Legal
disputes and contingencies for further information. Loss on disposal after tax for 2024 was primarily
related to Telenor India accrual of incremental interest for the demand from Department of
Telecommunication (DoT) in India and related currency effect.
Cash flow related to discontinued operations presented below are from external transactions and hence,
the cash flows for discontinued operations do not reflect these operations as if they were standalone
entities. Cash flow from investing activities include cash received related to disposal of shares net off the
de-consolidation of cash and cash equivalents in disposed entity. The below cash flow relates solely to
Telenor Pakistan except for NOK 197 million payment related to Canal Digital case in 2025 as part of net
cash flow from investing activities.
NOK in millions
2025
2024
Net cash flow from operating activities
1,193
1,503
Net cash flow from investing activities
1,294
(487)
Net cash flow from financing activities
1,865
(908)
Total cash flows from discontinued operations
4,353
107
Effects of exchange rate changes on cash and cash equivalents
17
(15)
Net cash flows from discontinued operations
4,370
92
Net cash flow from operating activities for 2025 were impacted by NOK 289 million in additional income
tax payments in Pakistan due to forgiveness of intercompany receivables towards Telenor Pakistan. Net
cash flow from investing activities for 2025 include proceeds of NOK 1,582 million (net of tax) as
consideration for sale of shares in Telenor Pakistan and NOK 671 million positive effect due to
deconsolidation of negative cash balance in Telenor Pakistan. Net cash flow from financing activities for
2025 include NOK 2,335 million received by Telenor Pakistan from the buyer in shareholder loan for
settling Telenor Pakistan's internal debt towards Telenor ASA.
The entire amount of the liability classified as held for sale as of 31 December 2025 and as of 31
December 2024 represents Telenor India.
NOK in millions
2025
2024
Liabilities
Current liabilities
5,033
4,220
Total liabilities held for sale
5,033
4,220
Telenor India
On 23 February 2017, the Group entered into an agreement with Bharti Airtel Limited (Airtel), whereby
Airtel would take full ownership of Telenor India. The transaction was completed on 14 May 2018. The
exposure to claims related to the period Telenor owned the business remains with Telenor. A guarantee
to Airtel was recognised at fair value as of closing date of the transaction, and subsequent changes to
the estimate, including interest accrued and currency effects, are recognised on the discontinued
operations line in the income statement.
The liability of NOK 5,033 million as of 31 December 2025 includes NOK 1,435 million related to
aforementioned one time spectrum charge. The remaining liability of NOK 3,598 million predominantly
stem from dispute on how to calculate adjusted gross revenue (AGR) which is the basis for determining
licence fees in India culminated in 2019 in a ruling by the Supreme Court (the "AGR Judgement"). A
government established payment moratorium provides that liabilities related to AGR Judgement shall, at
the latest, be paid down in six annual instalments. Final instalment amounts payable are subject to
change, but the first instalment payable in the first quarter of 2026 is currently expected to be
approximately NOK 0.7 billion. The outstanding payments accrue interest.
It follows from Telenor’s indemnity undertaking to Bharti Airtel that Telenor’s payment obligation can be
accelerated by Bharti Airtel, as well as by Telenor itself. See note 23 Legal disputes and contingencies for
further information regarding the dispute.
Accumulated amounts recognised in Other comprehensive income.
The accumulated amounts for discontinued operations recognised in Other comprehensive income
within Equity are as follows:
NOK in millions
2025
2024
Telenor India
(921)
(1,180)
 
NOTE 13
Cash flow information
This note summarises the most significant cash inflows and outflows during the year,
including significant investments and disposals in addition to payments of interest-
bearing liabilities and leasing liabilities.
Changes in operating working capital
Changes in operating working capital include changes in inventory, trade and other receivables and trade
and other payables (excluding capital expenditure related trade and other payables).
NOK in millions
2025
2024
Change in inventory
14
114
Change in trade and other receivables
(119)
2,245
Change in trade and other payables
244
389
Change in operating working capital
140
2,748
The negative decline in change in trade and other receivables in 2025 compared to 2024 was primarily
related to increase in receivables for mobile phones sold on instalments in Telenor Norway, Telenor
Sweden and Telenor Denmark. Telenor has several working capital improvement initiatives in place in the
Nordics that impacts working capital positively. See note 19 Trade and other receivables for information
related to third party financing of mobile phones receivables and note 24 Trade and other payables for
more information related to Supplier Finance Arrangements.
ACCOUNTING POLICIES
Telenor presents the statement of cash flows using the indirect method. Cash inflows and outflows are
shown separately for investing and financing activities, while operating activities include both cash and non-
cash line items. Interest received and paid, and dividends received, are reported as a part of operating
activities. Dividends distributed by Telenor ASA and subsidiaries with non-controlling interests are included
as a part of financing activities. Value-added tax (VAT) and other similar taxes are regarded as collection of
tax on behalf of authorities and are reported net. Discontinued operations are included in the cash flow
statement and information about operating, financing, investing cash flows from discontinued operations is
shown in note 12 Held for sale and discontinued operations.
Purchases of property, plant and equipment and intangible assets
NOK in millions
2025
2024
Additions to property, plant and equipment and (see note 17 )
(8,038)
(10,616)
Additions to intangible assets (see note 15)
(2,953)
(2,980)
Change in estimates for ARO obligations
(279)
355
Changes in accounts payable and prepayments
(132)
302
Other adjustments
63
10
Purchases of property, plant and equipment and intangible  assets
(11,338)
(12,929)
During 2025 and 2024, change in accounts payable and prepayment is mainly related to Norway. Change
in estimate for ARO obligations primarily reflects movements in the discount rates with no immediate
cash effect.
Prepayment of right-of-use assets including initial direct cost
NOK in millions
2025
2024
Additions to right-of-use assets (see note 16)
(4,760)
(5,257)
Lease liabilities
4,372
4,843
Other adjustments
188
36
Prepayments at or before lease commencement including initial direct cost
(200)
(378)
Prepayments prior to commencement of leases
(390)
(76)
Prepayment of right-of-use assets including initial direct cost
(590)
(454)
Cash payments at or before lease commencement date and payments of initial direct costs are classified
as cash outflows from investing activities. Subsequent payments during the lease term are classified as
cash outflows from financing activities.
During 2025, the recognised lease liabilities of NOK 4,372 million represent the deferred payments of total
additions in right-of-use assets of NOK 4,760  million, where NOK 200 million was paid at or before lease
commencement date mainly relating to prepayments of other lease contracts in Sweden, which is
classified as cash outflow from investing activities. See note 16 Right-of-use assets for more information.
 
During 2024, the recognised lease liabilities of NOK 4,843 million represent the deferred payments of
total additions in right-of-use assets of NOK 5,257 million, where NOK 378 million was paid at or before
lease commencement date mainly relating to prepayments of other lease contracts in Sweden and
Norway, which is classified as cash outflow from investing activities. See note 16 Right-of-use assets for
more information.
Prepayments prior to commencement of leases of NOK 390 million in 2025 is solely related to last
instalment of spectrum licenses acquired in the renewal auction in 2023 in Sweden. Acquired spectrum
licenses has a commencement date 1 January 2026 when existing spectrum licenses expires.
Acquisitions and disposals of businesses
Acquisition of subsidiaries, associates and joint ventures
The table below shows the effects on the consolidated statement of financial position from acquisition
of subsidiaries, associates, and joint ventures.
NOK in millions
2025
2024
Investments in associates and joint ventures
3,126
2,323
Total other non-current assets
37
27
Current assets
50
9
Liabilities
(28)
(8)
Non-controlling interests
(11)
—
Total purchase price and capital injections
3,175
2,352
Of which non-cash
(2,356)
(2,101)
Cash payments related to acquisitions
(819)
(251)
Cash in subsidiaries acquired
25
2
Purchases of businesses, net of cash acquired
(794)
(249)
During 2025, cash effect of investments of NOK 794 million include investments in associates of NOK 803
million of which NOK 493 million was related to cash effect converting the remaining 1.7% indirect
ownership interest in True Corporation into direct ownership and NOK 234 million related to investment
in Skygard Holding.
The non-cash effect of the purchase price of NOK 2,356 million relates primarily to investment in
associates and joint ventures and includes NOK 1,750 million related to conversion of earlier provided
loan in 2023 into direct ownership via shares and NOK 572 million related to Jottacloud transaction, see
further details related to in note 35 Associates and joint arrangements.
During 2024, cash effect of investments of NOK 249 million include NOK 224 million related to
investments in associate. The non-cash effect of the purchase price of NOK 2,101 million primarily related 
to conversion of earlier provided loan in 2023  into shares in True Corporation in 2024.  See further details
related to True transaction in note 35 Associates and joint arrangements.
Disposals of businesses
The table below shows the effects on the consolidated statement of financial position from disposals of
subsidiaries, associates, and joint ventures.
NOK in millions
2025
2024
Associates and joint ventures (refer to note 35 )
659
4
Other non-current assets
5,824
1,243
Current Assets
2,029
434
Liabilities
(6,154)
(656)
Gains (losses) adjusted for translation differences on disposals 1) 2)
(568)
1,121
Sales price
1,790
2,145
Of which non-cash
499
245
Proceeds received as sale consideration
2,290
2,390
Cash in subsidiaries disposed of
659
(252)
Proceeds from disposal of businesses, net of cash disposed
2,949
2,138
1) Total gain (loss) adjusted for translation differences in 2025 excludes NOK 2,965 million relating to reclassification
of translation differences from other comprehensive income to the income statement before tax, total loss
including translation differences in the income statement equals NOK 3,533 million, of which NOK 4,099 million loss
in discontinued operations.
2) Total gain (loss) adjusted for translation differences in 2024 excludes NOK 33 million relating to reclassification of
translation differences from other comprehensive income to the income statement, total gain including translation
differences in the income statement equals NOK 1,154 million, of which NOK 260 million loss in discontinued
operations.
 
The proceeds from disposals of NOK 2,949 million during 2025 primarily relates to the sale of Telenor
Pakistan of NOK 2,432 million and sale of Allente of NOK 640 million. The non-cash effect of the sale price
of NOK 499 million primarily relates to non-cash loss on disposal in discontinued operations related to
India of NOK 1,072 million, see note 12 Held for sale and discontinued operations partly offset by non-cash
gain of NOK 535 million on merger between Telenor Software Lab and Jottacloud in Norway.
The proceeds from disposals of NOK 2,138 million during 2024 primarily related to the sale of Satellite of
NOK 2,122 million. The non-cash effect of the sale price of NOK 245 million primarily relates to loss on
disposal in discontinued operations related to India, see note 12 Held for sale and discontinued
operations.
Income tax withheld from proceeds relating to disposal of businesses
Upon completion of sale transaction of Telenor Pakistan, NOK 179 million was withheld by the buyer from
the sale proceeds related to the sale of shares and paid to the Pakistani tax authorities as capital gains
tax.  Telenor believes that no capital gain arose from transaction and will therefore pursue a refund of the
tax withheld from the tax authorities in Pakistan.
Total cash effect of Telenor Pakistan sale transaction in 2025
The group received NOK 1,582 million (net of tax) as consideration for sale of shares in Telenor Pakistan.
Telenor Pakistan had an overdrawn bank balance, which led to a positive effect of NOK 671 million due to
deconsolidation. Total cash effect in investing activity was NOK 2,253 million. As part of sale transaction,
Telenor Pakistan received NOK 2,335 million from the buyer in shareholder loan, classified in financing
activity, for settling Telenor Pakistan's internal debt towards Telenor ASA. Telenor Pakistan was
disposed together with the debt towards its new shareholder. The total cash effect from disposal of
Telenor Pakistan was NOK 4,588 million. See further details related to Telenor Pakistan sale transaction in
note 12 Held for sale and discontinued operations.
Cash payments related to lease contracts
NOK in millions
Classification in cash
flow statement
2025
2024
Payments of lease liabilities – principal portion
Financing activities
4,724
4,868
Payments of lease liabilities – interest portion
Operating activities
672
710
Payments of variable, short term and low value
leases
Operating activities
2,319
2,534
Prepayments made at or before lease
commencement including initial direct cost
Investing activities
590
454
Total cash outflow
8,306
8,566
Repayments of the principal portion related to lease liabilities in  2025 of NOK 4,724 million (NOK 4,868
million in 2024) include instalment payment of spectrum licences of NOK 687 million (NOK 1,216 million in
2024) and repayments of other leases of NOK 4,037 million (NOK 3,652 million in 2024). The instalment
payments of spectrum licences in 2025 were mainly in Grameenphone and Norway, whereas in 2024 it
related to Grameenphone, Norway and Pakistan. The increase in repayments of other leases mainly
related to Nordics, Grameenphone and Pakistan.
Repayments of the interest portion of lease liabilities in 2025 of NOK 672 million include repayments of
interest related to spectrum licences of NOK 164 million (NOK 236 million in 2024) and repayments of
interest related to other lease contracts of NOK 508 million (NOK 473 million in 2024).
Payments of variable, short term and low value leases of NOK 2,319 million (NOK 2,534 million in 2024)
include variable lease payments of NOK 2,237 million (NOK 2,449 million in 2024) and payments of short
term and low value leases of NOK 83 million (NOK 85 million in 2024).
 
Reconciliation of interest bearing liabilities
2025
2024
NOK in millions
Interest-bearing
liabilities
Lease liabilities
Total
Interest-bearing
liabilities
Lease liabilities
Total
Balance as of 1 January
84,080
17,541
101,621
87,475
17,308
104,783
Cash flow from financing activities
Proceeds from borrowings
18,079
—
18,079
6,278
—
6,278
Repayments of borrowings
(13,494)
—
(13,494)
(13,877)
—
(13,877)
Payments of lease liabilities related to spectrum licences
—
(687)
(687)
—
(1,216)
(1,216)
Payments of lease liabilities related to other lease contracts
—
(4,037)
(4,037)
—
(3,652)
(3,652)
Net cash flow from financing activities
4,585
(4,724)
(139)
(7,599)
(4,868)
(12,467)
Change due to hedge accounting
(150)
—
(150)
(43)
—
(43)
Effects from exchange rate fluctuations
641
(771)
(130)
3,974
586
4,560
Net interest paid/accrued
35
233
268
60
165
225
Disposals
(2,946)
(1,149)
(4,095)
—
(44)
(44)
New lease contracts
—
4,372
4,372
—
4,843
4,843
Termination and reassessment of lease contracts
—
(426)
(426)
—
(455)
(455)
Other
548
(16)
532
213
6
219
Other changes
(1,872)
2,243
371
4,205
5,101
9,305
Balance as of 31 December
86,793
15,060
101,853
84,080
17,541
101,621
Non-current liabilities
74,187
11,399
85,586
72,730
13,697
86,426
Current liabilities
12,607
3,660
16,267
11,350
3,844
15,195
Cash flow from financing activities consists of proceeds from and repayments of borrowings, including repayments of principal portion of lease liabilities. Net cash inflow from financing activities excluding
repayments of lease liabilities amounted to NOK 4,585 million in 2025 compared to outflow of NOK 7,599 million in 2024, see note 30 Interest-bearing liabilities for more information.
 
Note 14
Goodwill
Goodwill relates to excess values that have not been allocated to other assets in
business combinations and typically include the value of synergies, employees and
other assets that do not qualify for recognition as separate identifiable assets.
Goodwill is not amortised but tested for impairment together with other assets in
cash-generating units, refer to note 18 Impairment of assets for further information.
Origination of goodwill
The table below illustrates where the goodwill has originated and the development in carrying amounts.
NOK in millions
Telenor
Sweden
DNA Finland
Other 1)
Total
Accumulated cost
As of 1 January 2024
5,919
17,090
2,540
25,549
Translations differences
116
870
84
1,070
Additions
—
—
22
22
Derecognised on disposal of subsidiaries
—
—
(24)
(24)
As of 31 December 2024
6,035
17,960
2,622
26,617
Translations differences
387
94
16
496
Additions
—
—
—
—
Arising on acquisition of subsidiaries
—
—
24
24
As of 31 December 2025
6,421
18,054
2,661
27,137
Accumulated impairment
As of 1 January 2024
(268)
—
(48)
(316)
Translations differences
(5)
—
—
(5)
Derecognised on disposal of subsidiaries
—
—
24
24
As of 31 December 2024
(273)
—
(24)
(297)
Translations differences
(18)
—
—
(17)
As of 31 December 2025
(291)
—
(24)
(314)
Carrying amount
As of 31 December 2024
5,762
17,960
2,598
26,319
As of 31 December 2025
6,131
18,054
2,638
26,822
1) Other includes goodwill allocated mainly to Infrastructure and Telenor Norway.
ACCOUNTING POLICIES
Goodwill arises in business combinations as the difference between the consideration and the acquired
business’ identifiable assets and assumed liabilities at the acquisition date. Assets and liabilities are
generally recognised at fair value, except for non-current assets classified as held for sale and deferred
taxes which are recognised at nominal value.
The fair value of any previously held equity interests and the amount of any non-controlling interest is also
included when determining the amount of goodwill. The fair value assessment of assets and liabilities in a
business combination involves various valuation techniques that include assumptions on future revenues,
net income, outcome of legal claims and other variables.
Telenor always use external valuation experts to assess the fair value of assets and liabilities in significant
business combinations. For more information about the impairment testing of goodwill, see note 18
Impairment of assets.
 
NOTE 15
Intangible assets
A significant part of intangible assets relates to software either acquired individually,
generated internally or acquired in business combinations. Intangible assets also
include customer bases and trademarks in addition to other intangible assets.
ACCOUNTING POLICIES
Intangible assets acquired individually are measured initially at cost and recognised as an intangible assets
when control has been obtained over the asset, future economic benefits are expected to flow to the
entity and the cost can be measured reliably. The cost to be capitalised as part of the assets includes
direct and incremental costs and, for qualifying assets, borrowing costs. The cost of intangible assets
acquired in a business combination is the fair value at the date of acquisition. Following that initial
recognition, intangible assets are carried at cost less accumulated amortisation and any impairment
losses. The straight-line amortisation method is used for most intangible assets as this best reflects the
consumption of the assets. The amortisation period for a customer base is the expected lifetime of the
customer relationship, and the amortisation method is based on historical experience of churn
(customers ending their relationship) for the different businesses. The useful lives and amortisation
methods are reviewed at least annually. Refer to  note 18 Impairment of assets for further information
about impairment.
Intangible assets
NOK in millions
Customer base
Trademarks 1)
Software acquired
Internally generated
software
Others
Work in progress 2)
Total
Accumulated cost
As of 1 January 2024
2,652
4,706
18,923
5,915
429
846
33,469
Reclassifications 3)
—
—
615
523
107
(1,259)
(14)
Additions
6
—
1,229
—
32
1,542
2,809
Additions internally developed
—
—
—
160
10
—
170
Translation differences
105
238
366
85
16
26
835
Derecognition
(30)
—
(2,090)
(213)
35
(92)
(2,390)
Disposal of businesses
(280)
—
(1)
—
—
—
(281)
As of 31 December 2024
2,452
4,944
19,042
6,471
627
1,063
34,599
Reclassifications 3)
—
—
697
413
142
(1,260)
(9)
Additions
—
—
1,357
—
13
1,508
2,878
Additions internally developed
—
—
—
71
3
—
75
Additions through acquisition of
subsidiaries
—
—
13
—
—
—
13
Translation differences
29
26
18
205
4
21
302
Derecognition
(1)
(13)
(713)
(128)
(29)
—
(885)
Disposal of businesses
—
—
(495)
—
(87)
(8)
(590)
As of 31 December 2025
2,480
4,956
19,919
7,031
673
1,324
36,384
 
NOK in millions
Customer base
Trademarks 1)
Software acquired
Internally generated
software
Others
Work in progress 2)
Total
Accumulated amortisation and impairment losses
As of 1 January 2024
(1,799)
(1,205)
(16,050)
(4,823)
(314)
—
(24,190)
Reclassifications 3)
—
—
—
—
4
—
4
Amortisation - continuing operations
(269)
—
(1,820)
(700)
(73)
—
(2,861)
Amortisation - discontinued operations
—
—
(30)
—
—
—
(30)
Translations differences
(71)
(61)
(302)
(61)
(13)
—
(508)
Derecognition
18
—
2,059
205
(35)
—
2,247
Disposal of businesses
279
—
—
—
—
—
279
As of 31 December 2024
(1,841)
(1,265)
(16,142)
(5,379)
(431)
—
(25,057)
Reclassifications 3)
—
—
—
1
2
—
2
Amortisation - continuing operations
(268)
(46)
(1,898)
(674)
(99)
—
(2,985)
Amortisation - discontinued operations
—
—
(27)
—
—
—
(27)
Translations differences
(26)
(5)
(61)
(159)
(2)
—
(253)
Derecognition
1
13
664
113
29
—
820
Disposal of businesses
—
—
432
—
65
—
497
As of 31 December 2025
(2,135)
(1,303)
(17,032)
(6,097)
(438)
—
(27,006)
Carrying amount
As of 31 December 2024
611
3,679
2,900
1,092
196
1,063
9,542
As of 31 December 2025
345
3,653
2,887
934
235
1,324
9,379
Amortisation periods in years
3-20
-
3-7
3
3-5
-
-
1)The carrying amount of trademarks with indefinite useful lives is NOK 3,465 million as of 31 December 2025 (NOK 3,446 million as of 31 December 2024). The trademarks with finite useful lives as of 31 December 2025 are represented by the
trademark of Welho in DNA Finland with the carrying amount NOK 187 million (Welho trademark with NOK 233 million as of 31 December 2024). The amortization period for the trademark of Welho in DNA Finland is 5 years.
2)The additions line items represent net additions of work in progress during the financial year. Work in progress capitalised and activated within the same financial year is shown as additions in the relevant asset categories in this table.
3)Including reclassifications to/from other lines in the statement of financial position which are not a part of this table.
 
Note 16
Right-of-use assets
Telenor has chosen to account for the right to use the spectrum as a lease, where the
identified asset is the frequency band that is exclusive for Telenor in the lease period.
Telenor also leases passive infrastructure such as towers and cables in addition to
land and property. Refer to note 29 Lease liabilities for more information.
ACCOUNTING POLICIES
A lease liability and a right-of-use asset is recognised at commencement date in lease contracts where
Telenor has the right to direct the use and obtains substantially all the economic benefits from the use of
an identified asset. For spectrum contracts, Telenor has chosen to account for the right to use the
spectrum as a lease, where the identified asset is the frequency band that is exclusive for Telenor during
the lease term. Lease payments on short-term leases (less than 12 months) and low-value asset leases
(mainly small non-core leases) are generally expensed on a straight-line basis over the lease term. The
short-term exemption does not apply to spectrum leases or leases with purchase options.
The lease liability represents the net present value of lease payments over the lease term and include fixed
payments, in-substance fixed payments, non-lease components, residual value guarantees and lease
incentives. The lease payments also include the exercise price of a purchase option reasonably certain to
be exercised and termination penalties when termination is expected. Variable lease payments such as
licence payments based on revenue sharing arrangements are expensed as incurred.
The incremental borrowing rate generally used to determine the net present value is based on the
respective country’s risk-free rate for the term corresponding to the lease term, adjusted for own credit
risk. Subsidiaries with external financing use the external borrowing rate corresponding to the lease term.
KEY SOURCES OF ESTIMATION UNCERTAINTY
For lease of land for own towers or leasing of towers from tower companies or other operators, factors
considered in particular for assessing the lease term are technology development and potential changes
in business models. Based on an assessment of these factors, the lease term for Telenor’s leases relating
to sites will normally be within a range of 4 to 7 years. This means that the lease term for sites with renewal
options shall normally be the higher of a non-cancellable period or within a range of 4 to 7 years. Some
sites may be in strategically important locations and it might be more than reasonably certain that the
sites will be maintained beyond 7 years. In these cases, the lease term may be up to 10 years.
The non-cancellable lease period is basis for the lease liability, and periods covered by options to extend
or terminate the lease are included only when it is reasonably certain the lease period will be extended.
Determining the lease term can involve significant estimation uncertainty for lease contracts with
extension or termination options, as an assessment of whether or not it is reasonably certain that the
lease period will be extended is required. The broader economics of the contract and not only contractual
termination payments are basis for such assessment.
The lease liability is remeasured if the lease term or lease payments change, or there are other significant
event or significant change in circumstances. Significant amounts paid up-front on spectrum and other
lease contracts are recognised as prepayment until commencement date. Non-refundable value-added
tax is included as initial direct cost. The right-of-use asset is depreciated on a straight-line basis over the
shorter of its estimated useful life and the lease term.
 
Right-of-use assets
Right-of-use assets are classified based on the nature of underlying assets as follow:
NOK in millions
Spectrum licences 1)
Network passive
infrastructure
Cables
Land
Buildings
Subscriber
Equipment
Others
Total
Accumulated cost
As of 1 January 2024
26,974
10,367
5,445
2,030
4,285
97
192
49,391
Additions
81
2,346
992
289
704
544
302
5,257
Derecognition
(135)
(528)
(566)
(24)
(352)
(2)
(40)
(1,646)
Disposal of companies
—
—
(33)
—
(56)
—
—
(89)
Reclassifications
—
—
—
—
—
—
9
9
Translation differences
1,403
516
183
145
108
3
14
2,372
As of 31 December 2024
28,324
12,701
6,021
2,440
4,689
642
477
55,294
Additions
441
1,330
686
305
989
521
488
4,760
Derecognition
(1)
(587)
(744)
(38)
(1,121)
(5)
(75)
(2,572)
Disposal of companies
(5,577)
(1,681)
(208)
(1,023)
(70)
—
(169)
(8,728)
Reclassifications
(5)
(236)
—
—
—
98
—
(143)
Translation differences
(1,980)
(801)
(60)
(135)
27
4
19
(2,926)
As of 31 December 2025
21,202
10,727
5,695
1,548
4,513
1,259
741
45,685
Accumulated depreciation
As of 1 January 2024
(11,780)
(5,197)
(3,113)
(1,207)
(2,180)
(6)
(77)
(23,560)
Depreciation - continuing operations
(1,618)
(1,452)
(680)
(247)
(691)
(94)
(94)
(4,876)
Depreciation - discontinued operations
(384)
(165)
(9)
(73)
(5)
—
(5)
(641)
Impairment - continuing operations
—
—
—
—
(64)
—
—
(64)
Derecognition
88
397
307
16
345
—
36
1,189
Disposals of companies
—
—
24
—
25
—
—
49
Reclassification
(2)
—
—
—
—
—
—
(2)
Translation differences
(642)
(326)
(109)
(108)
(79)
—
(4)
(1,270)
As of 31 December 2024
(14,339)
(6,743)
(3,581)
(1,619)
(2,649)
(100)
(144)
(29,174)
 
NOK in millions
Spectrum licences 1)
Network passive
infrastructure
Cables
Land
Buildings
Subscriber
Equipment
Others
Total
Accumulated depreciation
Depreciation - continuing operations
(1,601)
(1,377)
(664)
(254)
(686)
(293)
(187)
(5,063)
Depreciation - discontinued operations
(368)
(158)
(8)
(81)
(7)
—
(15)
(637)
Derecognition
1
496
498
21
1,099
—
39
2,155
Disposals of companies
3,010
1,565
146
775
57
—
23
5,576
Reclassification
—
43
—
—
—
(17)
—
26
Translation differences
1,212
401
64
101
(11)
(1)
(8)
1,758
As of 31 December 2025
(12,084)
(5,773)
(3,546)
(1,056)
(2,197)
(412)
(292)
(25,360)
Carrying amount
As of 31 December 2024
13,985
5,958
2,440
821
2,040
542
333
26,120
As of 31 December 2025
9,118
4,954
2,149
492
2,316
848
449
20,326
Weighted average remaining lease term in
years
As of 31 December 2024
6
8
5
10
2
3
As of 31 December 2025
5
8
7
9
2
2
Related lease liability disaggregated per class of right-of-use assets
As of 31 December 2024
4,120
6,646
2,061
1,017
3,144
346
207
17,541
As of 31 December 2025
3,453
5,391
1,678
455
3,305
440
337
15,059
1)See table below for overview spectrum licences, including lease term.
For lease of network passive infrastructure (lease of tower space in networks and lease of part of
buildings for own towers), land for own sites or towers and lease of buildings for office spaces,
equipment and retail stores, lease agreements generally contain termination options or renewal options.
These options are used to limit the period to which Telenor is committed to individual lease contracts
and to maximise operational flexibility in terms of dynamic network requirements. The remaining non-
cancellable period for lease contracts under network passive infrastructure is 4 years on average. The
non-cancellable period for lease contracts related to land is 2 years on average.
In 2025, the additions in network passive infrastructure were mainly related to Norway. The additions in
cables were mainly in Sweden. The additions in building were mainly related to Infrastructure, Finland and
Denmark. The additions in land were mainly related to discontinued operations in Pakistan. The additions
in subscriber equipment were mainly related to Norway and Denmark.
In 2024, the additions in network passive infrastructure were mainly related to Infrastructure site sharing
leases in Grameenphone and Norway. The additions in cables were mainly in Sweden and
Grameenphone. The additions in building were mainly related to Telenor Norway, Telenor Finland,
Telenor Real Estate and Sweden. The additions in land were mainly related to Grameenphone due to
 
contract extension, Pakistan and Sweden. The additions in subscriber equipment were mainly related to
Norway and Sweden.
For lease of spectrum, the agreements are generally non-cancellable. Telenor has not considered
periods covered by renewal options even if in some agreements the option to renew exists, given the
uncertainty around terms and conditions of renewal of licences.
Spectrum licenses
The following table sets forth the spectrum licences that Telenor holds as of 31 December 2025:
Spectrum (MHz)
Bandwidth (MHz)
Spectrum expiration
Telenor Norway
700
2x10
2039
800
2×10
2033
900
2×15
2033
1800
2×10 + 2×20
2028/2033
2100
2×20
2032
2600
2×40
2042
3500
120
2042
Telenor Sweden
700
2x10 1)
2040
800
2x10 1)
2035
900
2x6 1) + 2×5
2025
1800
2×20 1) + 2x10 1)
2027/2037
2100
2x9.8 + 2x10 1) + 1×5
2025
1800
2x25
2054
2600
2x40 1)
2025
3500
100 1)
2045
Spectrum (MHz)
Bandwidth (MHz)
Spectrum expiration
Telenor Denmark
700
2x5 2)
2040
800
2x10 2)
2034
900
2x10 2)
2034
1500
45 2)
2042
1800
2x25 2)
2032
2100
2x20 2)
2042
2600
2x20 + 1x10
2030
3500
140 2)
2042
26000
600 2)
2042
DNA, Finland
700
2x10
2033
800
2x10
2033
900
2x11.6
2033
1800
2x24.8
2033
2100
2x19.8
2033
2600
2x20
2029
3500
130
2033
26000
800
2033
Grameenphone, Bangladesh
900
2×7.4
2026
1800
2×7.2 + 2×7.4 + 2×0.4
2026
1800
2x5
2033
2100
2×10
2026
2100
2×10
2028
2500
80
2033
1)The licenses are held by Net4Mobility (a joint operation with Tele 2, owned 50% by Telenor).
2)The licenses are held by TT Netværket (a joint operation with Telia, owned 50% by Telenor).
 
Lease expenses
Expenses recognised in the income statement related to lease contracts are presented below:
NOK in millions
Classification in income statement
2025
2024
Depreciation of right-of-use assets
Depreciation and amortisation
5,062
4,877
Interest expenses on lease liabilities
Financial expenses (note 9)
806
752
Variable lease expenses not dependent
on index or rate
Other operating expenses (note 6)
1,435
1,574
Variable lease expenses not dependent
on index or rate
Cost of materials and traffic charges
468
501
Expenses relating to short term leases
Other operating expenses (note 6)
69
73
Expenses relating to low value leases
Other operating expenses (note 6)
14
12
Total
7,853
7,788
Total variable lease expenses of NOK 1 902 million (NOK 2 075 million in 2024) recognised in other
operating expenses and cost of material and traffic charges include NOK 1 147 million (NOK 1 334 million in
2024) related to spectrum and NOK 789 million (NOK 707 million in 2024) related to other lease contracts.
Variable lease expenses related to spectrum agreements vary mainly with revenue, as a significant part
of the expenses are based on share of revenues under the agreements. Variable lease expenses related
to other lease contracts of NOK 789 million (NOK 707 million in 2024) represent mainly energy charges
paid to lessors as part of the lease agreements for some mobile sites, and the expenses vary with the
consumption of energy on those mobile sites in addition to changes in prices.
 
Note 17
Property, plant and equipment
The majority of the property, plant and equipment (PPE) in Telenor relate to
investments in network equipment and infrastructure, including base stations, cables,
fibre and radio equipment. Other assets include equipment for cable TV in addition to
buildings, land and administrative assets.
ACCOUNTING POLICIES
Property, plant and equipment are recognised at cost less accumulated depreciation and any impairment
losses. The cost includes borrowing costs for qualifying assets. If Telenor has a legal or constructive
obligation to dismantle, remove and restore a site, an asset retirement obligation (ARO) is recognized with
a corresponding increase in the related asset within property, plant and equipment. ARO relate mainly to
base stations and installed network and infrastructure equipment, in addition to certain buildings. See
note 22 Provision and obligations for further information for further information.
Estimated useful lives for similar types of assets may vary between different geographical areas due to
factors such as growth rate, maturity of the market, history and expectations for replacements or transfer
of assets, climate and quality of components used. Estimated useful life, depreciation method and
residual value are evaluated at least annually.
The straight-line depreciation method is used as this best reflects the consumption of the assets, which
often is the passage of time. Residual value is estimated to be zero for most assets, except for some
commercial buildings and vehicles that are not expected to be used for the whole economic life. Refer to
note 18 Impairment of assets for further information.
KEY SOURCES OF ESTIMATION UNCERTAINTY
Depreciation expenses are based on management’s estimates of depreciation method, useful life and
residual value. Estimates may change due to technological developments, competition, changes in market
conditions, geopolitical developments, climate change and other factors. In particular, technological
developments are difficult to predict as trends and pace of development may change over time.
The ARO is a significant estimate with significant uncertainty related to the timing of the removal and
restoration of the sites, whether the restoration actually will take place and to future price development as
the work will take place well into the future. See note 22 Provision and obligations for further information
about the asset removal obligation.
Climate changes can potentially lead to destruction of assets from flooding, fires or other natural disasters.
Climate changes and increased focus on sustainable businesses may impact technological development,
markets and economic or legal environment which are critical estimates in the evaluations of useful lives.
A change in estimated useful life is a change in accounting estimate, and depreciation plans are adjusted
prospectively. Refer to note 18 Impairment of assets for further information.
 
Property, plant and equipment
NOK in millions
Local regional
and trunk
networks
Mobile
Telephone
network
Subscriber
equipment
Switches and
equipment
Radio
installations
Cable-TV
equipment
Buildings
Land
Corporate
administrative
assets
Work in
progress 1)
Total
Accumulated cost
As of 1 January 2024
61,406
28,578
2,746
7,436
17,929
6,391
4,666
251
9,144
6,559
145,104
Reclassifications 2)
(464)
1,840
61
125
1,094
27
(105)
—
585
(3,159)
3
Additions
1,754
1,151
169
192
1,752
87
201
1
975
4,336
10,616
Additions through acquisition of subsidiaries
—
—
—
—
—
—
—
—
3
—
3
Translation differences
815
952
28
206
702
20
112
14
306
91
3,246
Derecognition
(353)
(2,489)
(565)
(1,686)
644
(184)
(918)
—
(915)
(18)
(6,484)
Disposal of businesses
—
—
—
—
—
—
(132)
—
(358)
—
(490)
As of 31 December 2024
63,157
30,032
2,438
6,272
22,121
6,340
3,823
266
9,740
7,810
151,999
Reclassifications 2)
558
1,314
57
122
219
24
62
—
380
(2,590)
146
Additions
2,010
854
89
564
2,631
13
172
7
1,023
676
8,038
Translation differences
(111)
(481)
78
(222)
(1,590)
66
(94)
(24)
(278)
43
(2,613)
Derecognition
(18,569)
(1,827)
(502)
(120)
(1,731)
(16)
(85)
—
(762)
(20)
(23,632)
Disposal of businesses
(1,124)
(3,081)
—
(750)
(2,592)
—
(346)
(61)
(676)
(224)
(8,854)
As of 31 December 2025
45,921
26,810
2,161
5,866
19,058
6,428
3,533
187
9,426
5,694
125,085
Accumulated depreciation and impairment losses
As of 1 January 2024
(40,261)
(19,449)
(1,641)
(6,501)
(10,757)
(5,101)
(3,363)
(29)
(6,373)
—
(93,474)
Reclassifications 2)
(5)
198
5
—
(234)
—
45
—
—
—
9
Depreciation - continuing operations
(1,839)
(1,778)
(657)
(354)
(1,970)
(248)
(213)
—
(1,080)
—
(8,141)
Depreciation - discontinued operations
(48)
(92)
—
(34)
(101)
—
(11)
—
(38)
—
(323)
Impairment - continuing operations
—
—
—
—
(3)
—
—
—
—
(6)
(9)
Translations differences
(388)
(687)
(21)
(170)
(543)
(18)
(69)
(4)
(224)
—
(2,125)
Derecognition
345
2,439
583
1,684
(699)
178
914
—
869
—
6,313
Disposal of businesses
—
—
—
—
—
—
97
—
333
—
430
 
NOK in millions
Local regional
and trunk
networks
Mobile
Telephone
network
Subscriber
equipment
Switches and
equipment
Radio
installations
Cable-TV
equipment
Buildings
Land
Corporate
administrative
assets
Work in
progress 1)
Total
As of 31 December 2024
(42,196)
(19,370)
(1,730)
(5,375)
(14,305)
(5,188)
(2,601)
(33)
(6,516)
(6)
(97,321)
Reclassifications 2)
(22)
(27)
20
—
—
—
25
—
(23)
6
(20)
Depreciation - continuing operations
(1,854)
(1,933)
(501)
(382)
(2,034)
(241)
(212)
—
(1,107)
—
(8,264)
Depreciation - discontinued operations
(44)
(106)
—
(40)
(89)
—
(10)
—
(35)
—
(324)
Impairment - continuing operations
—
(3)
—
—
—
—
1
—
—
—
(2)
Translation differences
89
381
(65)
186
1,160
(60)
69
4
205
—
1,969
Derecognition
18,541
1,775
502
120
1,494
16
80
—
745
—
23,272
Disposal of businesses
965
2,462
—
608
2,236
—
279
29
578
—
7,157
As of 31 December 2025
(24,521)
(16,821)
(1,774)
(4,883)
(11,538)
(5,474)
(2,369)
—
(6,154)
—
(73,533)
Carrying amount
As of 31 December 2025
21,401
9,989
387
983
7,520
954
1,164
187
3,273
5,694
51,552
As of 31 December 2024
20,961
10,663
708
897
7,816
1,152
1,222
233
3,223
7,804
54,678
Depreciation periods years 3)
3-30
5-20
3
3-7
5-15
3-15
5-30
-
2-10
-
-
1) The Additions line items represent net additions of work in progress during the financial year. Work in progress capitalised and activated within the same financial year is shown as Additions in the relevant asset categories in this table.
2) Including reclassifications to/from other lines in the statement of financial position which is not a part of this table.
3) Asset categories presented in this movement schedule is an aggregated total from different asset components belonging to a particular category, and the disclosed depreciation rates represent a range of useful lives allocated to
components.
 
Note 18
Impairment of assets
Telenor has significant investments in the network and infrastructure required to
operate in the telecom industry, such as base stations, networks and radio
equipment. Other significant classes of assets include goodwill, customer bases and
software. Goodwill is tested for impairment annually and when impairment indicators
are present. Telenor did not recognise any significant impairments related to
consolidated entities in 2025 and 2024.
Cash Generating Units (CGUs) with significant goodwill
The CGUs in Telenor are based on the countries with mobile and fixed operations in addition to tower
operations. The goodwill in Telenor mainly relate to the two CGUs Telenor Sweden and DNA in Finland,
see note 14 Goodwill for more information. Management has projected cash flows based on financial
forecasts and strategy plans covering the period 2026-2028 in the value-in-use impairment calculations.
The discount rates and terminal value nominal growth rates are shown in the table below.
Discount rate after tax (%)
Discount rate pre-tax (%)
Nominal growth in cash flow
in terminal value (%)
2025
2024
2025
2024
2025
2024
Telenor Sweden
6.0
6.3
7.1
7.7
1.0
1.0
DNA
5.5
6.5
6.4
7.7
1.0
1.0
The estimated cash flows and corresponding discount rates are after tax in the value-in-use calculation.
The recoverable amounts would not change significantly if pre-tax cash flows and pre-tax discount rates
had been applied instead.
Impairment in 2025 and 2024
Telenor did not recognise any significant impairments for CGUs in 2025 and 2024. On 31 December 2025,
the disposal of Telenor Pakistan to Pakistan Telecommunications Company Ltd (PCTL), announced 14
December 2023, was completed after having received the required regulatory approvals.
Refer to note 35 Associates and joint arrangements for information about impairments of associated
companies and joint arrangements.
ACCOUNTING POLICIES
Impairment indicators are assessed at each reporting date for individual assets and Cash Generating
Units (CGUs). Impairment testing is performed if any indicators are identified and at least annually for
goodwill, intangible assets with indefinite useful life and intangible assets not yet brought into use.
Identification of Telenor’s main CGUs is based on the countries where Telenor operates its mobile and
fixed operations and its tower operations. The CGU may include both fixed and mobile operations as they
are monitored and reported as one operating unit. The value-in-use  method is generally used in the
impairment testing where estimated future cash flows are discounted to their present value using a
discount rate. Fair values are used when these are available, for example when the CGU is a listed
company.  Impairments are recognised by reducing carrying amount of goodwill first before other assets
are reduced on a pro-rata basis. Impairments of goodwill are not reversed.
KEY SOURCES OF ESTIMATION UNCERTAINTY
Impairment triggers
Significant management judgment is used when assessing impairment triggers. The following factors are
assessed: significant fall in market values; significant underperformance relative to historical or projected
future operating results; significant changes in the use of the assets or the strategy for the overall
business, including assets that are decided to be phased out or replaced and assets that are damaged or
taken out of use; significant negative industry or economic trends; significant loss of market share;
significant adverse political and/or regulatory development including unfavourable court decisions and
significant cost overruns in the development of assets.
Assumptions used in the goodwill impairment testing
The assessment of value-in-use includes significant management judgments and estimates, including
determining the discount rate (WACC), estimating future performance, revenue generating capacity of
the assets, margins, prices on future renewals of spectrum licences, political, regulatory and climate risk,
required maintenance capex, network  and technological developments, and assumptions of the future
market conditions. There are significant variations between different markets with respect to growth,
mobile penetration, Average Revenue Per User (ARPU), market share, inflation, regulatory costs, and
technological development, resulting in differences in EBITDA margins, future investments, and long
terms growth assumptions. In some markets, certain expenses and capex are denominated in foreign
currency and impacted by currency fluctuations. Recessionary effects and increased macroeconomic
risks may impact the estimates of growth, future performance and discount rates used in estimating
recoverable amounts of assets. Discount rates are impacted by several macroeconomic factors including
borrowing rates, country risk, inflation assumptions and currency development. For assumptions used,
external evidence has been taken into consideration.
 
Assumptions used in the impairment testing of CGUs with goodwill
Cash flows
Discounted cash flow models have been applied to determine the value-in-use for CGUs. The cash flows
are based on the most recent financial forecasts approved by management. The cash flows beyond the
explicit forecast period have been extrapolated into perpetuity using a constant nominal growth rate to
arrive at the terminal value. The estimates of value in use have been compared to market valuation and
multiples for peers in the telecommunication business for reasonableness.
Growth rates
The expected growth in revenue, EBITDA, and EBITDA margin for a cash-generating unit is based on
historical performance, expected development in the market in which the entity operates and
assumptions in terms of development in market share. The growth rates applied in the explicit forecast
period converge from its current level experienced over the last few years to the long-term growth level
in the market where the entity operates. The growth rates used to extrapolate cash flow projections
beyond the explicit forecast period are not higher than the average expected long-term growth in the
markets in which the entities operate. In periods with relatively low discount rates, the estimated growth
rates used in the projections might be determined significantly below the average expected long term
growth observed in the market.
Average Revenue Per User (ARPU)
ARPU is a measure for average revenue per subscription per month, which is a key component when
estimating revenue growth. ARPU is calculated based on mobile revenues from the company’s own
subscriptions, divided by the average number of subscriptions for the relevant period. ARPU is estimated
based on the current ARPU level and expected future market development.
EBITDA1) margin
The EBITDA margin is estimated based on the current margin level and expected future market
development. Committed or implemented operational efficiency programmes are included. Changes in
the outcome of these initiatives may affect future estimated EBITDA margins.
1) Refer to page 287 for description of alternative performance measures.
Capital expenses (capex)1) and spectrum licences
A normalised level of capex as a percentage of revenues (capex/revenues) is assumed in the long run.
Changes in traffic volumes and number of subscriptions during a growth phase will affect the future
capex/revenues ratio. Estimated capex reflect the level of capex needed for maintaining current
operation. Costs related to future spectrum acquisitions are estimated based on historical levels of
spectrum costs compared to revenue included in the assessment of future spectrum prices. Telenor also
takes into consideration the development in neighbouring countries and more advanced markets for
potential spectrum auctions in emerging markets.
Discount rates
Discount rates are based on Weighted Average Cost of Capital (WACC) derived from the Capital Asset
Pricing Model (CAPM). The WACC reflects current market assessments of the time value of money and
the risks specific to the asset or the CGU to which the asset belongs. Until May 2025, Telenor followed a
“one size fits all” model based on US interest rates and Equity Risk Premiums (ERPs) across Asia and the
Nordics. As of June 2025, cost of capital for the Nordic businesses are based on country specific interest
rates and ERPs in the Nordics. Under the old methodology, discount rate after tax for Telenor Sweden
and DNA in 2025 would have been 7.0% and 6.7% respectively (9.7% and 7.7% before tax).  In Asian
economies where the risk-free yields are considered unreliable, the WACC rates used in discounting the
future cash flows are based on a US 30-year risk-free interest rate, adjusted with a country risk premium
and the inflation differential between the US and the relevant country. The discount rates consider the
debt premium, market risk premium, gearing, corporate tax rate, inflation, and asset beta. For CGUs in
economies with significant inflation difference from the USD in the coming years, rolling discount rates
are applied.
Climate-related risks
Telenor is exposed to climate-related physical risks such as potential damage to infrastructure and
utilities through the impact of more extreme weather events and rising sea levels. Climate-related
regulatory risks include potentially higher operational costs due to increasing carbon taxes and energy/
fuel taxes, as well as risks of higher capital expenditures due to a required transition towards the use of
renewable energy solutions and energy efficient networks. Climate-related risks are considered in the
cash flow projections and in impairment indicators.
 
Note 19
Trade and other receivables
Trade and other receivables
NOK in millions
Category
2025
2024
Receivables from contracts with customers
11,056
11,390
Provision for expected credit losses on trade receivables
(501)
(765)
Total receivables from contracts with customers as of 31
December
FAAC 1)
10,555
10,625
Interest-bearing receivables
—
83
Accrued finance income
15
8
Other non-interest-bearing receivables
641
885
Provision for expected credit losses on other current receivables
(16)
(17)
Total other current receivables as of 31 December
FAAC 1)
641
959
Contract asset
225
143
Return good asset 3)
109
110
Governmental taxes and duties
130
212
Prepayments
2,041
1,763
Total other current non-financial assets as of 31 December
NF 2)
2,505
2,229
Total trade and other receivables as of 31 December
13,701
13,812
1) FAAC: Financial assets at amortised cost
2) NF: Non-financial assets and liabilities
3) Asset for the right to recover returned goods on settling refund liabilities
As of 31 December 2025, NOK2,110 millions (NOK 1,582 millions as of 31 December 2024) of trade and
other receivables relates to instalments for mobiles and other devices not due within one year.
ACCOUNTING POLICIES
Trade and other receivables are recognised at fair value including directly attributable transaction costs
and subsequently measured at amortised cost using the effective interest rate method. A customer
contract asset is recognised when the revenue from contracts with customers exceeds amounts received
or receivable, for example when payment for mobile phones or other devices is done through future
instalments or subscription fee payments. Contract assets are transferred to trade receivables when the
rights to payment become unconditional, which is normally when the invoice has been issued. Refer to
further information in note 3 Revenues.
Trade receivables and contract assets are adjusted for provision for impairment in accordance with the
expected credit loss model. The simplified approach is applied measuring the loss allowance at an amount
equal to lifetime expected credit losses. Impairment for expected credit losses is assessed every
reporting period and calculated by considering the historic evidence of the level of bad debt experienced
for customer types and the ageing of the receivable balance.
Telenor has arrangements in place to sell trade receivables to third parties which are used on selected
portfolios of receivables. The receivables are derecognised when the rights to the cash flows and
substantially all risks and rewards are transferred to the third party. The cash received for sold receivables
from the third party is presented as cash flows from operating activities.
Sale of trade receivables from instalment plans for mobile phones
Telenor may from time to time sell certain portfolios of trade receivables related to instalment plans for
mobile phones and other devices to a third-party. The reason for selling such receivables is to improve
the working capital and better align the cash inflows from the sale of mobile phones with the cash
outflow from the purchase of mobile phones. Telenor is acting as a collecting agent and has provided a
credit guarantee to cover losses above a certain threshold in the event default rates are significantly
higher than historical rates. It has been assessed that there is only a remote probability for losses under
the credit guarantee, and that substantially all risks and rewards are transferred. As of 31 December
2025, the nominal value of derecognised trade receivables was NOK 1,316 million, compared to NOK 1,197
million in the prior year. The financial cost from the derecognition of the trade receivables was NOK 47
million in 2025 and NOK 43 million in 2024.
 
Specification of provision for expected credit losses on trade receivables
NOK in millions
2025
2024
Provisions as of 1 January
(765)
(651)
Change during the year - continuing operations
33
(69)
Change during the year - discontinued operations
(4)
(13)
Disposal of subsidiaries
144
8
Currency and other effects
90
(40)
Provision as of 31 December
(501)
(765)
Realised losses for the year - continuing operations
(248)
(274)
Realised losses for the year - discontinued operations
—
—
Recovered amounts previously provided for - continuing operations
27
24
Recovered amounts previously provided for - discontinued operations
—
—
Specification of contract assets
NOK in millions
2025
2024
Balance as of 1 January
143
106
New contract assets during the period less transfer to receivables
47
43
Currency and other effects
35
(5)
Balance as of 31 December
225
143
Specification of the age distribution of trade receivables
Past due on the reporting date in the following periods:
NOK in millions
Carrying amount
Not past due on the
reporting date
Less than
30 days
Between 30
and 60 days
Between 61
and 90 days
Between 91
and 180 days
Between 181
and 365 days
More than
365 days
As of 31 December 2025
Trade receivables
11,056
9,386
726
121
89
147
184
403
Provision for expected credit losses on trade receivables
(501)
50
(49)
(12)
(18)
(35)
(71)
(366)
Total trade receivables
10,555
9,436
678
109
71
112
112
36
As of 31 December 2024
Trade receivables
11,390
9,187
766
300
180
185
178
594
Provision for expected credit losses on trade receivables
(765)
(122)
(33)
(93)
(18)
(43)
(91)
(363)
Total trade receivables
10,625
9,065
733
206
162
142
87
229
For the trade and other current receivables that are not impaired or past due, there are no indicators at the date of the reporting that the debtors will not be able to meet their payment obligations.
 
Note 20
Cash and cash equivalents
Cash and cash equivalents
NOK in millions
2025
2024
Cash in the group’s cash pool systems
6,391
6,380
Cash outside the group’s cash pool systems 1)
9,944
4,000
Total cash and cash equivalents in statement of financial position
16,335
10,380
Bank overdraft (part of cash and cash equivalents in statement of cash flows)
(77)
(277)
Total cash and cash equivalents in statement of cash flows
16,258
10,104
1) Includes restricted cash in Grameenphone of NOK 9 million as of 31 December 2025 (NOK 11 million as of
31 December 2024).
Cash pool arrangements
Telenor has established cash pool arrangements where Telenor ASA is the account holder and the other
companies in the group are sub-account holders or participants. The cash pool arrangements allow
netting of cash positions within the group. Subsidiaries in which Telenor owns less than 90% of the
shares are normally not participants in the cash pool arrangements held by Telenor ASA.
ACCOUNTING POLICIES
Cash equivalents are held for the purpose of meeting short-term cash commitments. Cash and cash
equivalents include bank deposits, fixed rate bonds and commercial papers with original maturity of three
months or less which are readily convertible to known amounts of cash and subject to insignificant risk.
 
Note 21
Pension obligations
Telenor offer several different pension plans to its employees. The most common
pension plan is the defined contribution plan where a contribution is made to the
employee’s individual pension account. This arrangement is in addition to the plans
organised by governments providing a basic pension entitlement to all taxpayers.
Telenor also has defined benefit plans with future pension obligations that are mostly
closed for new members.
Significant pension arrangements in Telenor
Telenor provides pension plans for employees in Norway which follow the requirements in the Act on
Mandatory company pensions. In addition, the Norwegian government provides social security payments
to all retired Norwegian citizens. Such payments are calculated by reference to a base amount annually
approved by the Norwegian parliament (G-regulation). Benefits are determined based on the employee’s
length of service and compensation. The cost of pension benefit plans is expensed linearly over the
period that the employees render services and becomes eligible to receive benefits. Telenor Pension
Fund, covering the defined benefit plans offered to all employees in Norway, was closed to new members
during 2006 and replaced by defined contribution plans with insurance companies.
In Norway, 3,187 of the employees were members of the contribution plan as of 31 December 2025 (3,494
as of 31 December 2024). In 2025, 724 of the employees were covered by the defined benefit plans
through Telenor Pension Fund (805 in 2024). Telenor Pension Fund paid out pensions to 2,555 retirees in
2025 (2,530 in 2024). In Sweden, 1,312 of the employees were members of the contribution plan as of 31
December 2025 (1,306 as of 31 December 2024). Telenor Sweden has a defined benefit plan with 492
active members in 2025 (522 in 2024). Telenor Sweden paid out pensions to 285 retirees in 2025 (252 in
2024). Other companies outside Norway and Sweden primarily offer contribution plans.
The funded defined benefit plans in Norway have net funds of NOK 2,799 million million as of 31
December 2025 (NOK 2,154 million million in net funds as of 31 December 2024). The current service cost
was NOK 122 million  in 2025 (NOK 131 million in 2024). Net interest income was NOK 79 million in 2025
(NOK 57 million in 2024). Unfunded defined benefit plans have previously been offered to executive
employees. These plans are now closed. As of 31 December 2025, the net defined benefit liability
recognised in the statement of financial position was NOK 646 million (NOK 673 million as of 31 December
2024). The average duration of the Norwegian defined benefit plans at the end of the reporting period is
13 years.
ACCOUNTING POLICIES
Defined contribution plans
A defined contribution plan is a type of retirement plan where the employer makes contributions on a
regular basis to the employee’s individual pension account. The benefits received by the employee are
based on the employer contributions and gains or losses from investing the capital. Contributions to
defined contribution pension plans are recognised as an expense in the income statement as incurred.
Defined benefit plans
A defined benefit plan is a pension plan where the employer promises an annual pension on retirement
based on a percentage of the salary upon retirement and the employee's earnings history, years of service
and age. The pension obligations are determined by discounting the estimated future pension cash
outflows less the fair value of plan assets. The defined benefit obligation is calculated annually by
independent actuaries using the projected unit credit method and depends on a number of actuarial
assumptions. The discount rate is based on interest rates of high-quality corporate bonds denominated in
the same currency and with similar maturity as the related pension obligation. Other actuarial
assumptions include expected salary growth, inflation and return on assets as well as demographical
factors concerning mortality, employee turnover, disability and early retirement. Assumptions about all
these factors are based on the situation at the time the assessment is made, whereas it is expected that
such factors will change over the long periods for which pension calculations are made. Any changes in
these assumptions will affect the calculated pension obligations with immediate recognition in other
comprehensive income.
Current and past service cost, in addition to non-routine pension settlements, is presented as salaries and
personnel costs, and the net interest expense is recognised as financial expense in the income statement.
Remeasurements including actuarial gains and losses and the return on plan assets exceeding the
discount rate, are recognised in the statement of comprehensive income and are not subsequently
reclassified to the income statement. A plan curtailment is when Telenor is committed to reduce the
number of employees in a plan or change the terms, so the employees are entitled to reduced benefits or
is no longer eligible for benefits. Past service cost is recognised in the income statement on the earlier of
the date of the plan amendment or curtailment or when the related restructuring cost is recognised. Gains
and losses on curtailments form part of service cost and are presented as part of other income or other
expenses in the income statement.
Defined benefit multi-employer plans (such as the AFP arrangement in Norway) are accounted for as
defined contribution plans when insufficient information is available to calculate Telenor’s proportionate
share.
 
The service cost was NOK 2 million in 2025 (NOK 5 million in 2024). Net interest cost was NOK 23 million
(NOK 21 million in 2024). Telenor does not have a right to use the net funds in the funded plans to settle
the obligations under the unfunded plans.
Telenor is member of an agreement-based early retirement plan (new AFP) in Norway. Essentially all the
Norwegian employees are entitled to life- long benefits from the age of 62 from this plan, in addition to
other plans. The plan is financed through a pooled arrangement, where private sector employers cover
2/3 of the funding requirements and the Norwegian government covers 1/3. For 2025, the contribution
was 2.7% of total salaries between 1 and 7.1 times the base amount (G) (2.7% for 2024). For 2026, the
contribution is set to 2.7%. The plan is considered to be a defined benefit multi-employer plan with
limited funding and where plan assets are not segregated. The information required to calculate a
proportionate share of the plan, and account for the plan as a defined benefit plan, is not available from
the plan administrator. Consequently, the plan is accounted for as a defined contribution plan.
The defined benefit plan in Sweden has a net benefit liability of NOK 1,247 million as of 31 December 2025
(NOK 1,289 million as of 31 December 2024). The service cost was NOK 49 million and net interest cost
was NOK 51 million in 2025 (NOK 47 million and NOK 45 million in 2024, respectively). The discount rate
used for the pension calculations as of 31 December 2025 was 3.8% (3.3% as of 31 December 2024) and
expected salary increase was set to 2.7% (2.8% in 2024).
For the Norwegian defined benefit plans, the Group applies the K2013 risk table for mortality and a risk
table for disability based on historical figures in Telenor Pension Fund (both implemented in 2013). The
average expected lifetime in the risk tables is 88 years for men and 92 years for women.
The table below shows the probability of an employee in a certain age group becoming disabled or dying,
within one year, as well as expected lifetime.
Mortality%
Disability%
Expected lifetime
Age
Men
Women
Men
Women
Men
Women
40
0.1
—
0.1
0.1
88
92
50
0.1
0.1
0.2
0.3
88
92
60
0.3
0.2
0.8
1.2
87
91
70
1.1
0.8
88
91
80
3.6
2.5
90
92
The plan assets were measured at fair value as of 31 December 2025 (31 December 2024). The calculation
of the projected benefit obligations (PBO) as of 31 December 2025 was based on the member base as of
30 September 2025 (7 October 2024).
The actuarial calculations for the Telenor Pension Fund obligations were carried out by independent
actuaries. The present value of the projected defined benefit obligation, and the related current service
cost and past service cost, were measured using the projected unit credit method.
Employees in Norway that leave Telenor before the age of retirement receive a paid-up policy. Telenor
Pension Fund administers some of these policies. This is at the discretion of the Telenor Pension Fund
and does not affect Telenor. At the time of issuance of a paid-up policy, Telenor is relieved of any further
obligations towards the receiver. The funds and obligations are valued at the time of issuance of paid-up
policies and are derecognised from pension obligations and plan assets.
 
Changes in the defined benefit obligation and fair value of plan assets
2025
2024
NOK in millions
Defined benefit
obligation
Fair value plan assets
Net defined benefit
asset (liability)
Defined benefit
obligation
Fair value plan assets
Net defined benefit
asset (liability)
As of January
(9,406)
9,481
75
(9,196)
8,973
(223)
Current service cost
(206)
—
(206)
(223)
—
(223)
Net interest
(347)
347
—
(334)
316
(18)
Discontinued operations
(11)
—
(11)
(9)
—
(9)
Sub-total included in Income Statement
(565)
347
(217)
(567)
316
(251)
Return on plan assets (excluding amounts
included in net interest expense)
—
212
212
—
292
292
Actuarial changes arising from changes in
demographic assumptions
163
—
163
(10)
—
(10)
Actuarial changes arising from changes in
financial assumptions
286
—
286
158
—
158
Experience adjustments 1)
(149)
—
(149)
(168)
—
(168)
Sub-total in Other Comprehensive Income
301
212
512
(20)
292
272
Business combinations, disposals and held for sale
109
(76)
34
134
(134)
—
Contributions by employer
—
423
423
—
219
219
Benefits paid
318
(249)
69
310
(224)
86
Translation differences
(10)
(53)
(63)
(66)
37
(29)
As of 31 December
(9,253)
10,086
833
(9,406)
9,481
75
As of which classified as:
Pension obligations
(1,966)
(2,068)
Other non-current assets 2)
2,798
2,143
1 )Telenor does not have a right to use the net funds in the funded plans to settle the obligations under the unfunded plans.
2) Experience adjustments on benefit obligations are the effects of differences between previous actuarial assumptions and what has actually occurred.
 
Assumptions used to determine defined benefit obligations for Norwegian companies as of 31 December
2025
2024
Discount rate in %
4.35
3.50
Future salary increase in %
3.75
3.25
Future increase in the social security base amount in %
3.75
3.25
Future turnover in %
2.68
2.86
Future pension increases in %
2.75
2.25
Expected average remaining service period in years
7
7
Telenor has used the Norwegian covered bonds (OMF – Obligasjoner med fortrinnsrett) as basis for the
discount rate as of 31 December for both 2025 and 2024 for the Norwegian plans. OMFs are covered
bonds issued by mortgage companies owned by Norwegian banks under a well- established legal
framework. Generally, bonds with ratings better than AA are considered to be of high quality. Most OMFs
have AAA rating.
Components of net periodic benefit cost
NOK in millions
2025
2024
Current service cost
(206)
(223)
Net interest cost
—
(18)
Net periodic benefit costs
(206)
(242)
Contribution plan costs
(886)
(865)
Discontinued operations
(22)
(18)
Total pension costs charged to the income statement for the year
(1,114)
(1,124)
Of which reported as other expense (note 8)
(9)
(8)
Of which reported as pension cost (note 5)
(1,083)
(1,081)
Of which reported as net interest cost (note 9)
—
(18)
Of which reported as discontinued operations (note 12)
(22)
(18)
Sensitivity analysis
The table below shows an estimate of the potential effects of changes in the key assumptions for the
defined benefit plans in Norway. The following estimates are based on facts and circumstances as of
31 December 2025. Actual results may deviate materially from these estimates.
NOK in millions
Discount rate
Future salary
increase
Social
security base
amounts
Annual
adjustments to
pensions
Turnover
Change in % is percentage
points
-1%
+1%
-1%
+1%
-1%
+1%
-1%
+1%
-1%
+1%
Increase (decrease) in benefit
obligations
1,031
(844)
(226)
227
50
(68)
(719)
844
7
(17)
Asset categories
Telenor Pension Fund’s weighted average asset allocations as of 31 December, by asset category, were:
2025
2024
Bonds %
60
58
Equity securities %
34
37
Other %
6
5
Total
100
100
The bond investments are in securities issued by the Norwegian government, Norwegian municipals,
financial institutions, and corporations. Bonds held in foreign currencies are to a large extent currency
hedged. Equity investments are both in Norwegian and foreign securities. There is no currency hedging
for investments in foreign equity securities. The category Other consist mainly of investments in Private
Equity and Hedge funds.
Contributions in future years
Expected contributions to the Telenor Pension Fund in 2026 is approximately NOK 267 million. The table
below  shows expected benefit payments from the Norwegian defined benefit plans in future years:
NOK in millions
Within the next 12 months (next annual reporting period)
263
Between 2 and 5 years
1,238
Next 5 years
2,150
Total expected payments next 10 years
3,651
 
Note 22
Provisions and obligations
Telenor makes provisions for legal disputes when they become probable and the
amount can be reliably estimated. Provisions are also made for asset retirement
obligations representing the removal and restoration cost for infrastructure operated
by Telenor. Other provisions relate to restructuring costs and onerous contracts.
Provisions and obligations
2025
2024
NOK in millions
Current
Non-current
Total
Current
Non-current
Total
Provisions for workforce
reduction and onerous (loss)
405
215
620
477
259
736
Asset retirement obligations
29
6,001
6,030
31
6,427
6,458
Other provisions
458
153
611
400
237
637
Total provisions and obligations
892
6,369
7,261
908
6,923
7,831
ACCOUNTING POLICIES
Provisions are made when there is a present legal or constructive obligation, an outflow of resources is
probable and a reliable estimate can be made. Provisions are measured using management’s best estimate
of the expenditure required to settle the obligation at the reporting date and are discounted to present
value. Asset retirement obligations (ARO) primarily relate to base stations and installed network and
infrastructure equipment in addition to some buildings, see note 17 Property, plant and equipment.
The net present value of the future Asset Retirement Obligation (ARO) is discounted using a pre-tax risk-
free rate, as risks are reflected in the estimated cash flows. After initial recognition, an accretion expense
is recognised as a finance cost. Subsequent adjustments to the ARO arising from changes in estimated
removal costs or discount rates are recorded as a corresponding adjustment to the carrying amount of the
related property, plant, and equipment. Changes in ARO relating to assets that are no longer in use are
recognised in the income statement, with the impact of changes in the discount rate presented as financial
items and all other changes recorded as operating expenses.
KEY SOURCES OF ESTIMATION UNCERTAINTY
Provisions are estimated based on a number of assumptions and are highly uncertain in nature. In
particular, the amounts related to legal disputes can be significant and the assessment of probability and
the possible outcome include highly judgmental and complex assessments made by management.
There is also significant uncertainty related to the timing of the asset retirement obligation, as the removal
and restoration of the sites will occur well into the future and strategy, technological developments,
markets and other factors may impact the timing. There is also significant uncertainty related to the asset
removal cost due to uncertain future price development and possibility of negotiations of prices for a large
number of removals. Further, there is potentially agreements that relieve Telenor from its obligations and
uncertainty as to whether the restoration actually will take place.
Due to these uncertainties, the actual costs for legal claims and asset retirement obligations may be
significantly different from the current estimates.
 
Development in provisions
The table below shows the development of provisions during 2025.
NOK in millions
Workforce
reduction
and onerous
(loss)
contracts
Asset
retirement
obligations
Other
provision
Total
Legal disputes
(included in
trade and
other
payables)
As of 1 January
736
6,458
637
7,831
1,373
Obligations arising and effects of
changes in estimates during the year
434
(253)
884
1,066
186
Accretion expense
—
130
10
141
—
Amounts utilised
(628)
(248)
(798)
(1,674)
(165)
Other changes and translation
difference
78
(18)
(113)
(53)
(174)
Derecognised on disposal of
subsidiaries
—
(40)
(11)
(51)
(147)
As of 31 December
620
6,030
611
7,261
1,074
Workforce reduction
Provisions for workforce reduction included 555 employees as of 31 December 2025 compared to 637
employees the year before.
Asset retirement obligation
The decrease in provisions for 2025 primarily reflects an increase in the discount rate and dismantling
activities, partially offset by accretion expense, with the majority of the Asset Retirement Obligation
(ARO) expected to be settled over 20–50 years.
Other provision
The provision decreased slightly during the year, primarily due to additions for employee bonuses, partly
offset by bonus payments, with the remaining decrease arising from other changes and translation
differences.
Legal disputes
Provisions for legal disputes are mainly recognised as Trade and other payables in note 24. Provisions
made for discontinued operations are disclosed in note 12 Held for sale and discontinued operations. For
information about legal disputes, see note 23 Legal disputes and contingencies.
 
Note 23
Legal disputes and contingencies
Telenor is subject to various legal proceedings, disputes and claims including
regulatory discussions related to its business, licences and investments. Management
makes a provision for legal disputes when an unfavourable outcome is probable and a
reliable estimate can be made. The most significant legal disputes are summarised in
this note.
Significant legal proceedings, claims and regulatory discussions
Significant legal proceedings, claims and regulatory discussions are summarised below. Some of the
legal cases include a statement that a provision has been made. Cases that do not state that a provision
has been made either (a) do not have a provision and the matter is treated as a contingent liability; or (b)
a provision has been established but the fact has not been disclosed as it can seriously prejudice our
position. Disclosing that a provision has been made to the counterparty would reveal the fact that
Telenor believes it is probably that a cash outflow will occur and that that an amount can be reliably
estimated.
While acknowledging the uncertainties related to these matters, management is of the opinion that
based on the information currently available, these matters will be resolved without any material financial
adverse effect individually or in aggregate. See note 22 Provisions and obligations for further information
about development in legal dispute provisions.
Grameenphone, Bangladesh
BTRC audit
The Bangladesh Telecommunications Regulatory Commission (BTRC) conducted over several years an
information system audit of Grameenphone for the period 1997 to 2014. On 2 April 2019, Grameenphone
received a demand notice from BTRC for payment of NOK 10,394 million, which included NOK 1,899
million in principal, NOK 5,120 million in interest (up to December 2017), and NOK 3,374 million to National
Board of Revenue (NBR) including some matters pending in ongoing formal resolution processes (sub-
judice). These claims are unjustified from Telenor’s and Grameenphone’s position.
Overall, the Demand is based on allegations that Grameenphone has, amongst other things, underpaid
various taxes, such as corporate taxes, SIM tax, VAT, and revenue share from its mobile operation. No
provision has been recorded based on the Demand dated 2 April 2019, as such.
ACCOUNTING POLICIES
Legal disputes are usually contingent in nature, meaning the possible obligation depends on future events
outside the company’s control, for example a court decision. Provisions are made for legal claims where
an unfavourable outcome is probable and the amount required to settle the dispute can be reliably
estimated. Provisions are based on management’s best estimate of the amount required to settle the
obligation and are discounted to present value.
KEY SOURCES OF ESTIMATION UNCERTAINTY
There is significant uncertainty related to predicting the outcome of legal proceedings, disputes and
claims. The potential obligations can represent significant amounts, the disputes may involve complex
assessments of contracts and legislation, and political and country risk is high in certain disputes. Due to
these uncertainties, the future actual costs for legal disputes may be significantly different than current
estimates. Management evaluates the degree of probability of an unfavourable outcome and the ability to
make a reasonable estimate of the amount of loss. Unanticipated events or changes in these factors may
require management to make a provision for matters that become probable or reliable, or change a
provision made in a previous reporting period.
In 2019, the Appellate Division of the Supreme Court (AD) restrained BTRC from taking any steps to
realise or enforce the Demand, subject to payment of a deposit of NOK 1,597 million by Grameenphone.
The amount was paid and recognised as non-current financial assets (see note 27).  The original title suit,
where the court is supposed to assess the merits of the Demand, is pending at the District Court and the
court has requested the parties to respond to the commencement of a possible mediation process.  A
meeting to explore this has been postponed several times, and is currently scheduled to 26 April 2026.
One of the claims under the Demand in the BTRC-case is related to how VAT on the payment of 2G
license fee shall be handled. The AD concluded that Grameenphone should pay NOK 960 million in VAT, a
principle amount Grameenphone paid under protest on 14 June 2023. Grameenphone is involved  in a
"without prejudice" reconciliation exercise with BTRC, where substantial late payment fees are among
the topics.
SIM tax on replacement SIM cards (part of BTRC audit)
The Large Taxpayer Unit-VAT has issued three notices to Grameenphone claiming SIM tax on the
replacement of SIM cards issued during three time periods from July 2007 to June 2015. In 2019 and
2020, the VAT Appellate Tribunal (the Tribunal) gave decisions in Grameenphone’s disfavour in two of the
three periods (2007-2011 and July 2012-June 2015), representing a total demand of NOK 1,158 million.
Grameenphone has appealed the decisions to the High Court Division of the Supreme Court who passed
stay orders on these two decisions by the Tribunal until final adjudication. Out of this claim, NOK 826
million are also part of BTRC audit Demand dated 2 April 2019 as discussed above.
 
Workers Profit Participation Fund
Mobile operators in Bangladesh have since 2013 been required by an amendment in the Bangladeshi
Labor Act to establish a Worker’s Profit Participation Fund (“WPPF”) for distribution of 5 % of the
company’s annual net profit to their employees. Grameenphone has applied to such requirement since
then, as well as the period between 2010-2012 due to a court order that stated that the mobile operators
also for such period were subject to WPPF. There are individual disputes at Labour Court with former
employees of Grameenphone claiming additional amounts.  Before any substantive hearing,
Grameenphone has contested these cases on maintainability ground seeking summary dismissals.The
Labor Court has rejected the maintainability applications and Grameenphone has appealed the
rejections to the Supreme Court. The Appellate Division in the Supreme Court has directed its High Court
Division to conclude the hearing of these appeals.
India
Telenor’s previous operations in India are subject to a number of disputes with the Indian Department of
Telecommunications (DoT). Telenor has provided guarantees for certain claims to the current owner
Bharti Airtel. Refer to note 12 Held for sale and discontinued operations for further information about the
guarantee, payment plans and provisions related to the period Telenor owned the business in India.
The AGR case
A long lasting dispute between the telecommunications industry and DoT regarding how to calculate
adjusted gross revenue (AGR) which is the basis for determining licence fees in India culminated in 2019
in a ruling by the Supreme Court (the "AGR Judgement"). The ruling resulted in substantial additional
amounts being due from Indian telcos, including substantial interests and penalties accrued over many
years. The AGR judgement also applies to Telenor’s former Indian operation, and therefore additional
AGR dues has become payable by Bharti Airtel (as Telenor’s successor in India), and indemnifiable by
Telenor.
The AGR judgement have bearing on demands amounting to NOK 3,242 million on a gross basis. Interest
accruals on demand notices received are currently estimated to NOK 1,418 for demand notices covered
by the Supreme Court orders. For demand notices received, not covered by the Supreme Court orders,
there are ongoing reviews performed by DoT and continued dialogue between Telenor and DoT. As on 31
December 2025, estimated amount not covered by Supreme court order including interest was NOK 654
million. Telenor has settled NOK 2,095 million of the mentioned demands. A government established
payment moratorium provides that the remaining amount shall be paid down in six annual instalments.
Final instalment amounts payable are subject to change, but the first instalment payable in the first
quarter of 2026 is currently expected to be approximately NOK 0.7 billion. The outstanding payments
accrue interest.
Telenor is assessing the situation based on the Indian Supreme Court decision of October 2025 allowing
the Indian government to review the AGR dues of Vodafone Idea only (and not other operators), as a
result of the financial strain of Vodafone Idea. On 31 December 2025, the Government deferred certain
payments of the AGR dues for Vodafone Idea, according to a new repayment plan. 
The one time spectrum fee case
On 2 February 2012, the Indian Supreme Court cancelled all 2G licences, including those held by Telenor's
subsidiary at the time (Unitech Wireless). In February 2013, the Supreme Court ordered payment of
retroactive spectrum fees for such continued use of spectrum after the licences had been cancelled. On
14 February 2017, DoT issued a demand notice of NOK 864 million (including interest incurred as per
February 2017). Telenor challenged such demand before the Telecom Disputes Settlement and Appellate
Tribunal in India. The next hearing in the matter is scheduled on 8 July 2026. In its judgement dated 20
February 2026 in a similar case involving another operator, Mobile TeleSystems India (MTS), the Supreme
Court allowed DoT's appeal on several accounts with respect to calculation of spectrum charges and
applicable interest. The MTS case is expected to have bearing on Telenor's matter, although uncertainty
remains with respect to calculation of charges for Telenor.
The amalgamation case
DoT has further issued a notice to eight entities of Unitech Wireless relating to a financial penalty of NOK
1,178 million imposed, due to an alleged violation of a merger approval for the Unitech Wireless entities.
Telenor has contested the basis for the claim. This issues was closed on 27 June 2025 without any
financial penalty.
Norway
In a summons to Asker and Bærum district court on 24 November 2022, Telia Norge AS has claimed
Telenor ASA and Telenor Norge AS (Telenor) for compensation related to alleged losses in Tele2,
Network Norway, Ventelo, Phonero and TDC for the years 2008-2014, after which Telia has claimed to be
the legal successor. Telia’s preliminary calculation of losses  exceeds NOK 600 million. The claims are
based on the decisions by ESA of 29 June 2020 and the Norwegian Competition Authority of 21 June
2018 concluding that Telenor had violated the EEA Agreement Article 54, inter alia. Telenor has disputed
the claims.
Asker and Bærum district court decided, in agreement with the parties, to first assess the time-bar
issues and thereafter the merits of the claims. On 13 January 2025, the district court ruled that the claims
from Telia were not time-barred. Telenor appealed parts of the decision to the Borgarting court of appeal
whereby the court on 9 March 2026 upheld the decision by the Asker and Bærum district court. Telenor is
currently assessing the next steps.
 
Note 24
Trade and other payables
Trade and other payables
NOK in millions
Category
2025
2024
Trade payables
6,512
6,636
Accruals
6,797
8,149
Total trade payables and accruals as of 31 December
FLAC 1)
13,309
14,785
Contract liabilities
4,729
4,749
Government taxes, tax deductions etc
3,205
3,240
Total other payables as of 31 December
NF 2)
7,934
7,988
Total trade and other payables as of 31 December
21,243
22,774
1) FLAC: Financial liabilities at amortised cost.
2) NF: Non-financial assets and liabilities.
Specification of customer contract liabilities
NOK in millions
2025
2024
Balance as of 1 January
4,749
4,726
Revenue recognised that was included in opening balance
(4,212)
55
New contract liabilities less transfer to revenue
4,410
(126)
Disposal of companies
(170)
(8)
Currency and other effects
(48)
101
Balance as of 31 December
4,729
4,749
Customer contract liabilities comprise Group’s obligation to transfer services to its customers for which
it has received consideration in advance. This includes unearned revenue relating to prepaid services,
connection fee not considered to be a separate performance obligation, and other contract liabilities.
ACCOUNTING POLICIES
Trade and other payables
Trade and other payables relate to amounts owed to suppliers and customer contract liabilities include
amounts received from a customer that exceed the revenue recognised, for example prepaid
subscriptions. Customer contract liabilities are expected to be realised within in the Group’s normal
operating cycle and are classified as current.
Supplier Finance Arrangement
The supplier finance arrangements (SFA) are classified as trade payables, with contracts and payment
terms managed directly with vendors. All finance costs are covered by vendors. The SFA is non-interest
bearing liability, and cash outflows are shown as operating activities in the statement of cash flows.
 
Supplier Finance Arrangement (SFA)
Telenor has a supplier finance arrangement in the Nordics where selected vendors can receive early
payment for invoices through a financial institution. Vendors enrolled in the program can choose which
invoices to finance. Telenor will make the payment of the invoice to the finance provider instead of the
vendor. The vendors bear the financing cost associated with arrangement. The payment terms agreed
with the vendors involved in the arrangement mainly vary with range between 60 and 120 days.
Trade payables part of the SFA
NOK in millions
Balance as of 31
December 2025
Balance as of  31
December 2024
Presented in trade payables
1,096
1,052
Of which suppliers have been paid by finance providers
491
600
Credit terms
The ranges of agreed credit (payment) terms with the vendors participating in the supplier finance
arrangement, compared to vendors outside the arrangement are shown in the table below.
2025
2024
Range of payment due dates
Trade payables 
part of the SFA
Comparable trade
payables not part
of the SFA
Trade payables 
part of the SFA
Comparable trade
payables not part
of the SFA
Norway
60-90
30-60
60-90
30-60
Sweden
60-90
30-60
60-90
30-60
Denmark
90-120
60-90
90-120
30-60
Finland
60-90
30-60
60-90
30-60
Note 25
Contractual commitments
Telenor has entered into agreements that include fixed future payments obligations and minimum
purchase commitments, which are summarised in this note.
2025
Payment due by period
NOK in millions
Total
2026
2027
2028
2029
2030
After 2030
Contractual purchase obligations
IT-related agreements
334
261
38
17
17
—
—
Power purchase agreements (PPAs)
944
101
101
99
99
99
444
Other contractual obligations1)
4,394
4,167
110
59
50
9
—
Committed investments
Property, plant and equipment and
intangible assets
733
732
1
—
—
—
—
Total contractual obligations
6,406
5,261
250
176
166
108
444
2024
Payment due by period
NOK in millions
Total
2025
2026
2027
2028
2029
After 2029
Contractual purchase obligations
IT-related agreements
544
447
40
23
17
17
—
Power purchase agreements (PPAs)
9
7
2
—
—
—
—
Other contractual obligations 1)
4,389
4,028
210
54
52
36
9
Committed investments
Property, plant and equipment and
intangible assets
1,287
1,283
4
—
—
—
—
Total contractual obligations
6,229
5,765
256
76
69
53
9
1) The majority of the amounts included in Other contractual obligations are commitments to purchase mobile phones
and other devices from suppliers.
 
Note 26
Contract cost and other prepaid costs
Contract costs include costs for obtaining customer contracts, like commissions to
dealers. It also includes costs for fulfilling customer contracts, like direct labour and
material costs for connection and installation of equipment on customer premises.
Contract costs and other prepaid costs
NOK in millions
2025
2024
Contract costs
5,820
5,342
Governmental taxes and duties
38
78
Total non-current non-financial assets as of 31 December
5,858
5,420
Contract costs
ACCOUNTING POLICIES
When contract costs related to customer contracts are incremental and expected to be recovered, they
are recognised as contract cost assets and amortised over the expected customer lifetime. Renewal
periods are included in the period based on historical churn data, unless new costs are incurred on
contract renewals. These costs are included in operating costs. The practical expedient of not capitalising
contract costs that would have been amortised within 12 months has been applied. See note 3 Revenues
for more information about the customer contracts.
The below tables set forth the costs capitalised and amortised during the year 2025 and 2024:
NOK in millions
As of 31 December
2024
Cost capitalised
during the year
Reclassified to assets
held for sale
Amortisation -
continued operations
Amortisation -
discontinued
operations
Translation
differences
As of 31 December 2025
Contract acquisition costs
5,307
3,572
(57)
(3,010)
(21)
(78)
5,712
Contract fulfilment costs
35
102
(3)
(26)
(2)
2
108
Total contract costs
5,342
3,673
(61)
(3,036)
(22)
(76)
5,820
NOK in millions
As of 31 December
2023
Cost capitalised
during the year
Reclassified to assets
held for sale
Amortisation -
continued operations
Amortisation -
discontinued
operations
Translation
differences
As of 31 December 2024
Contract acquisition costs
4,543
3,362
—
(2,694)
(28)
123
5,307
Contract fulfilment costs
37
16
—
(16)
(4)
1
35
Total contract costs
4,581
3,378
—
(2,710)
(32)
124
5,342
 
Note 27
Financial assets and non-interest-bearing liabilities
Derivatives such as forward currency contracts and interest rate swaps are used to
mitigate financial risks. Other financial assets include commercial papers, deposits
and equity investments.
Non-current financial assets
NOK in millions
Fair value
level 4)
Category
2025
2024
Equity investments
3
FVTOCI 1)
905
961
Financial derivatives
2
FVTPL 2)
15
63
Financial derivatives designated for net
investment hedge
2
218
1,142
Other financial non-interest-bearing assets
FAAC 3)
4,745
4,306
Fair value hedge instruments
2
—
36
Other financial interest-bearing assets
FAAC 3)
312
306
Interest-bearing loans to associates and joint
ventures
2
FVTPL 2)
3
1,055
Total non-current financial assets as of 31
December
6,198
7,869
1) FVTOCI: Fair value through other comprehensive income.
2) FVTPL: Fair value through profit and loss.
3) FAAC: Financial assets at amortised cost.
4) For information about the fair value level of financial instruments, see note 32.
Equity investments
Equity investments (FVTOCI) include capital contribution to Telenor Pension Fund of NOK 298 million and
other equity investments of NOK 607 million (NOK 298 million and NOK 663 million in 2024, respectively).
ACCOUNTING POLICIES
Financial assets and liabilities
Financial instrument are contract that gives rise to a financial asset of one entity and a financial liability or
equity instrument of another entity. Financial instruments are recognised when Telenor becomes a party
to the contractual provisions of the instrument, using trade date accounting. Financial assets and
liabilities are offset when there is intention and legally enforceable right to settle the contracts net.
Categories of financial assets and liabilities
The categorisation of the financial instrument for measurement purposes is based on the objective and
the contractual cash flow characteristics determined at initial recognition. Telenor does not apply the fair
value option.
Telenor has financial assets classified in the following measurement categories:
◦ FAAC - financial assets at amortised cost. Consist of financial assets held to collect contractual cash
flows that are solely payments of principal and interest.
◦ FVTOCI - financial assets at fair value through other comprehensive income. Consist of equity
investments not held for trading.
◦ FVTPL - financial assets at fair value through profit or loss. Include derivatives not designated for
hedging purposes, assets held for trading and financial assets that are not classified in one of the other
categories.
Telenor has financial liabilities classified in the following categories:
◦ FLAC - financial liabilities at amortised cost. Consist of liabilities that are not a part of the category at fair
value through profit or loss.
◦ FVTPL - financial liabilities at fair value through profit or loss. Include derivatives not designated for
hedging purposes and other liabilities held for trading.
 
Other financial non-current non-interest-bearing assets
Other financial non-current non-interest-bearing assets as of 31 December 2025 includes a deposit of
NOK 1,652 million paid to the Bangladesh Telecommunication Regulatory Commission (BTRC, see note
23), pension funds of NOK 2,798 million and long term deposits of NOK 294 million (NOK 1,910 million, NOK
2,143 million and of NOK 252 million in  2024, respectively).
Interest-bearing loans to associates and joint ventures
The interest-bearing loans to associates in 2024 relate to a receivable against the joint ventures holding
the indirect ownership in True Corporation of NOK 1,055 million. This receivable was classified as FVTPL.
The loan was settled one year earlier than originally expected, upon transfer of remaining shares from
the joint ventures to Telenor in second quarter 2025.
Current financial assets
NOK in millions
Fair value level 3)
Category
2025
2024
Assets held for trading
2
FVTPL 1)
92
82
Bonds and commercial papers > 3 months
FAAC 2)
358
319
Receivables on associates and joint ventures
2
FVTPL 1)
—
1,055
Financial derivatives
2
FVTPL 1)
1
—
Financial derivatives designated for net
investment hedge
2
374
157
Total other current financial assets as of 31
December
825
1,614
1) FVTPL: Fair value through profit and loss.
2) FAAC: Financial assets at amortised cost.
3) For information about the fair value level of financial instruments, see note 32.
Receivables on associates and joint ventures
In 2024, receivables on associates include an interest-bearing receivable, classified as FVTPL, against the
joint ventures holding the indirect ownership in True Corporation of NOK 1,055 million. The receivable
was extinguished upon transfer of remaining shares from the joint ventures to Telenor in second quarter
2025.
Equity investments
Equity investments include equity instruments and capital contribution to Telenor Pension Fund. Equity
investments not held for trading are financial assets with changes in fair value through other
comprehensive income (FVTOCI). Unrealised gains and losses are reclassified within equity from other
reserves to retained earnings when the investment is disposed. Equity investments held for trading are
financial assets with changes in fair value through profit and loss (FVTPL), and transaction costs are
immediately expensed. Telenor does not have equity instruments held for trading.
Derivatives
Telenor uses derivative financial instruments, such as forward currency contracts, interest rate swaps
and cross currency interest rate swaps, to hedge its risks associated with interest rate and foreign
currency fluctuations. The derivative financial instruments are measured at fair value. Any gains or losses
arising from changes in fair value on derivatives that are not cash flow hedges or hedges of net
investments are recognised in the income statement as financial income or expense.
Embedded derivatives
Embedded derivatives are separated from the host contract and recognised at fair value, except when the
risks and economic characteristics are closely related to the host contract and the host contract is not
carried at fair value. The currency derivative embedded in committed purchase or sales contracts are not
separated when the payment is in one of the party’s functional currency or in a commonly used currency
in the relevant economic environment. Unrealised gains or losses are recognised in the income statement.
Other current and non-current financial assets
Financial assets such as various receivables and deposits initially recognised at fair value including directly
attributable transactions costs and subsequently normally measured at amortised cost using the effective
interest rate method. These financial assets are adjusted for provision for impairment in accordance with
the expected credit loss model. As part of the transaction between dtac and True, a shareholder loan was
provided to joint ventures for funding the transaction. This shareholder loan does not satisfy the solely
payment of principal and interest test, hence cannot be recognised at amortised cost using the effective
interest rate method.
 
Non-current non-interest-bearing liabilities
NOK in millions
Fair value level 3)
Category
2025
2024
Financial derivatives
2
FVTPL 1)
240
389
Financial derivatives designated for net
investment hedge
2
467
415
Other non-interest-bearing liabilities
FLAC 2)
656
557
Total non-current non-interest-bearing
liabilities as of 31 December
1,363
1,362
Current non-interest-bearing liabilities
NOK in millions
Fair value level 3)
Category
2025
2024
Financial derivatives
2
FVTPL 1)
3
82
Financial derivatives designated for net
investment hedge
2
347
757
Other non-interest-bearing liabilities
FLAC 2)
654
738
Total current non-interest-bearing liabilities as
of 31 December
1,004
1,577
1) FVTPL: Fair value through profit and loss.
2) FLAC: Financial liabilities at amortised cost.
3) For information about the fair value level of financial instruments, see note 32.
 
Note 28
Equity
This note summarises and explains the movements in equity for the Telenor group. It
also presents the financial information for subsidiaries that have significant non-
controlling interests.
Paid-in capital
NOK in millions, except number
of shares
Number of
shares
Share capital
Other paid in
capital
Treasury
shares
Total paid-in
capital
Paid in capital as of 1
January 2024
1,399,458,033
8,397
69
(86)
8,380
Purchase of shares and
shares issued under share-
based payment programme
—
—
—
(101)
(101)
Cancellation of shares
(31,108,044)
(187)
—
187
—
Paid in capital as of 31
December 2024
1,368,349,989
8,210
69
—
8,278
Purchase of shares and
shares issued under share-
based payment programme
—
—
—
(1)
(1)
Paid in capital as of 31
December 2025
1,368,349,989
8,210
69
(1)
8,277
Telenor ASA had a share capital of NOK 8,210,099,934 divided into 1,368,349,989 ordinary shares with a
nominal value of NOK 6 each, both as of 31 December 2025 and as of 31 December 2024. The company held 
94,769 treasury shares as of 31 December 2025 and 82,575 treasury shares as of 31 December 2024 from
the share-based payment programme (see note 5 Salaries and personnel costs).
On 8 February 2023, Telenor announced a share buyback program for the year 2023-2024. The total
programme comprised 31,108,044 shares, of which 14,320,524 shares were repurchased from the market
during 2023 for NOK 1,625 million. With this, the market part of the buyback programme was finalised. The
remaining 16,787,520 shares were purchased from the Norwegian state through the Ministry of Trade,
Industry and Fisheries. The 31,108,044 shares were cancelled following approval by the Annual General
Meeting in May 2024, hence the Ministry’s ownership interest in Telenor of 53.97% remained unchanged.
The shares that were repurchased in the open market had an immediate cash effect whereas the pro rata
shares from the Norwegian state were paid simultaneously with the capital reduction in June 2024.
Other reserves
NOK in millions
Net
unrealised
gains/
(losses)
reserve
Employee
equity
benefits
reserve
Pension
remeasure
ment
reserve
Share of
equity
adjustments
and other
comprehensive
income in
associates and
joint ventures
Other
equity
transactions
Total other
reserves
Other reserves as of 1
January 2024
406
614
1,424
1,499
(25,927)
(21,984)
Other comprehensive
income (loss), net of taxes
52
—
184
(85)
—
151
Share-based payment
—
50
—
—
50
Purchase of treasury shares
—
—
—
—
(1,794)
(1,794)
Other reserves as of 31
December 2024
458
664
1,608
1,414
(27,721)
(23,578)
Other comprehensive
income (loss), net of taxes
(37)
—
453
(183)
233
Amount reclassified from
other comprehensive income
to income statement on
disposal
—
—
—
25
—
25
Share-based payment
—
(86)
—
—
—
(86)
Purchase of treasury shares
—
—
—
—
(4)
(4)
Other reserves as of 31
December 2025
421
578
2,061
1,256
(27,725)
(23,410)
Net unrealised gains/losses reserve
This reserve includes unrealised gains and losses arising from changes in fair value of equity investments
are recognised directly in other comprehensive income until the investment is disposed of, at which time
the cumulative gain or loss is reclassified within equity from other reserves to retained earnings.
 
Employee equity benefits reserve
Share-based payments represents 1) increase in other reserves due to cost charged to income statement
over the vesting period based on the fair value measured at grant date for equity-settled share-based
payments provided to employees, including key management personnel, as part of their remuneration and
2) decrease in other reserve when the programme is settled. In 2025, the group paid NOK 195 million
related to the equity-settled share-based programme (NOK 77 million in 2024), refer to note 37 Key
management compensation for further details on this programme.
Pension re-measurement
This reserve includes the effect of re-measurement of pension obligations arising due to change in
assumptions, such as discount rate and long- term demographic trends.
NOK in millions
Pension
remeasurement
Income taxes
Net pension
remeasurement
As of 1 January 2024
1,841
(417)
1,424
Other comprehensive income (loss)
233
(49)
184
As of 31 December 2024
2,074
(466)
1,608
Other comprehensive income (loss)
572
(119)
453
As of 31 December 2025
2,646
(585)
2,061
See note 21 Pension obligations for more information.
Share of equity adjustments and other comprehensive income in associates and joint ventures
This reserve includes underlying adjustments to equity in associates and joint ventures, such as other
comprehensive income, share buybacks and transactions with non-controlling interests. During 2025, a
loss of NOK 25 million was reclassified from other comprehensive income to income statement upon
disposal of Allente.
Other equity transactions
This includes the decrease in other reserves as a result of purchase of treasury shares and cancellation  of
treasury shares and the increase due to re-issuance of shares under share-based payment programmes
as well as transfers from other paid-in capital, including transfers from other paid-in capital related to
cancellation of treasury shares. The price paid in excess of the nominal value of the shares reduces this
reserve. During 2023, Telenor repurchased 14.3 million shares from the market and in 2024, Telenor
repurchased 16.8 million shares from the Norwegian state. The total of 31.1 million repurchased shares
were cancelled in June 2024 following approval by the Annual General Meeting in May 2024.
Cumulative translation differences
NOK in millions
Foreign
currency
translation
Net
investment
hedge
Income
taxes
Net translation
differences
As of 1 January 2024
(1,515)
(5,843)
1,272
(6,089)
Changes during 2024, excluding effects of disposal
9,782
(2,483)
546
7,845
Amount reclassified from other comprehensive
income to income statement on disposal
(33)
—
—
(33)
Net changes during 2024
9,749
(2,483)
546
7,812
As of 31 December 2024
8,234
(8,326)
1,818
1,723
Changes during 2025, excluding effects of disposal
(1,851)
(705)
155
(2,401)
Amount reclassified from other comprehensive
income to income statement on disposal
3,022
(82)
19
2,959
Net changes during 2025
1,171
(787)
174
558
As of 31 December 2025
9,405
(9,113)
1,992
2,281
During 2025, a loss of NOK 2,959 million reclassified from other comprehensive income to income
statement include NOK 2,909 million related to Telenor Pakistan disposal and included in the total loss
recognised on disposal. See note 12 Held for sale and discontinued operations.
During 2024, a gain of NOK 33 million was reclassified from other comprehensive income to the income
statement which was related to disposals of Norkring, Telenor Satellite and Telenor Maritime  in Sweden
and included in the total gains recognised on disposal of these subsidiaries.
In 2025, the translation difference loss on net investment in foreign operations of NOK 1,851 million  was
caused by appreciation of the Norwegian Krone against all relevant Asian currencies. The depreciation of
the  Malaysian Ringgit by 2% and Thai Bath by 3% against Norwegian Krone had the most significant
impact on the translation difference loss.
In 2024, the translation difference gain on net investment in foreign operations of NOK 9,782 million was
caused by depreciation of the Norwegian Krone against all relevant currencies. The appreciation of Danish
Krone and Euro by 5%, Malaysian Ringgit by 15% and Thai Bath by 12% against Norwegian Krone had the
most significant impact on the translation difference gain.
 
Non-controlling interests (NCI)
NOK in millions
Country of
incorporation
and
operation
NCI share
of net
income
(loss) 2025
NCI share
of net
income
(loss) 2024
NCI in the
statement
of financial
position 31
December
2025
NCI in the
statement
of financial
position 31
December
2024
NCI share
of dividend
in 2025
NCI share
of dividend
in 2024
Grameenphone Ltd.
Bangladesh
1,113
1,537
2,044
2,744
1,428
1,631
Telenor Fiber AS
Norway
213
236
3,170
3,261
304
245
Others
3
1
(64)
(88)
4
—
Total
1,329
1,773
5,150
5,917
1,736
1,876
Summarised financial information for subsidiaries with significant NCI
Summarised statement  of financial position as of 31 December:
2025
2024
NOK in millions
Grameenphone Ltd
Telenor Fiber AS
Grameenphone Ltd
Telenor Fiber AS
Current assets
1,135
428
1,492
463
Non-Current assets
14,665
14,446
17,364
13,977
Current liabilities
(7,125)
(543)
(8,048)
(624)
Non-Current liabilities
(4,295)
(3,784)
(4,972)
(2,927)
Total equity
4,380
10,546
5,836
10,888
Attributable to:
Equity holders of Telenor ASA
2,336
7,377
3,092
7,627
NCI
2,044
3,170
2,744
3,261
Summarised Comprehensive income information 1 January – 31 December:
2025
2024
NOK in millions
Grameenphone Ltd
Telenor Fiber AS
Grameenphone Ltd
Telenor Fiber AS
Revenues
13,474
2,424
15,138
2,406
Net income
2,578
672
3,384
753
Total comprehensive income
1,774
672
3,551
753
Attributable to NCI
729
213
1,661
237
The comparative information for amount attributable to NCI related to Grameenphone Ltd has been
restated to include NCI share of other comprehensive income in addition to NCI share of net income.
Summarised cash flow information 1 January – 31 December:
2025
2024
NOK in millions
Grameenphone Ltd
Telenor Fiber AS
Grameenphone Ltd
Telenor Fiber AS
Operating activities
5,075
1,587
5,749
1,726
Investing activities
(1,171)
(1,382)
(1,936)
(1,502)
Financing activities
(3,952)
(209)
(4,710)
(235)
Effect of exchange rate changes
on cash and cash equivalents
(93)
—
57
—
Net increase/(decrease) in
cash and cash equivalents
(142)
(3)
(840)
(11)
 
Note 29
Lease liabilities
This note gives further information about the lease liabilities of Telenor, such as lease
liabilities per currency and in addition maturity profile. Refer to note 16 Right-of-use
assets for description of accounting policies and key sources of estimation
uncertainty relating to lease liabilities and right-of-use assets. Note 13 Cash Flow
information includes more information about the cash flow movements in lease
liabilities.
Lease liabilities measured at amortised cost
2025
2024
NOK in millions
Current
Non-current
Total
Current
Non-Current
Total
Lease liability related to spectrum
licences
752
2,676
3,428
760
3,339
4,098
Lease liability related to other lease
contracts
2,908
8,723
11,631
3,084
10,358
13,442
Total lease liabilities
3,660
11,399
15,059
3,844
13,697
17,541
Distribution of lease liabilities per currency
2025
2024
NOK in millions
Currency
Spectrum
licences
Other lease
contracts
Total
Spectrum
licences
Other lease
contracts
Total
Bangladesh
BDT
1,372
3,555
4,927
1,541
4,187
5,728
Norway
NOK
1,281
3,422
4,703
1,604
3,353
4,957
Denmark
DKK
580
902
1,481
654
784
1,438
Sweden
SEK
45
2,227
2,272
47
2,155
2,203
Finland
EUR
150
1,366
1,516
166
1,725
1,891
Pakistan
PKR
—
—
—
—
1,141
1,141
Pakistan
USD
—
—
—
87
—
87
Other
NOK
—
160
160
—
97
97
Total
3,428
11,631
15,059
4,098
13,442
17,541
 
Lease liabilities maturity profile
NOK in millions
Total as of 31
December 2025
< 1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years
>10 years
Lease liabilities related to spectrum licences
3,428
752
433
402
404
419
432
262
119
50
37
120
Lease liabilities related to other lease contracts
11,631
2,908
2,376
1,582
1,033
919
539
393
297
214
162
1,209
Sum of lease liabilities
15,059
3,660
2,809
1,984
1,437
1,338
971
655
416
264
198
1,329
Future interest payments
2,948
735
557
419
323
252
187
140
108
87
75
65
Total including future interest payments
18,007
4,395
3,365
2,404
1,759
1,590
1,158
795
524
351
273
1,394
NOK in millions
Total as of 31
December 2024
< 1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years
>10 years
Lease liabilities related to spectrum licences
4,098
760
747
435
394
394
407
418
198
112
44
189
Lease liabilities related to other lease contracts
13,442
3,084
2,523
1,859
1,351
1,001
916
538
392
289
201
1,289
Sum of lease liabilities
17,541
3,844
3,270
2,295
1,745
1,394
1,323
956
590
400
244
1,478
Future interest payments
3,189
768
599
456
356
280
218
161
119
93
75
65
Total including future interest payments
20,730
4,612
3,869
2,751
2,101
1,674
1,542
1,116
709
493
320
1,543
 
Note 30
Interest-bearing liabilities
The current and non-current debt in Telenor mainly consists of bonds issued under
the EMTN programme (Euro Medium Term Note), bonds issued in other markets and
bank loans. Forward contracts and cross currency swaps are used to hedge foreign
exchange rate risk for certain assets
Interest-bearing liabilities
2025
2024
NOK in millions
Current
interest-
bearing
liabilities
Non-current
interest-
bearing
liabilities
Total
Current
interest-
bearing
liabilities
Non-current
interest-
bearing
liabilities
Total
Interest-bearing liabilities measured at amortised cost
Bank loans
695
—
695
754
—
754
Bonds
11,830
73,068
84,899
10,590
71,004
81,594
Other liabilities
7
96
102
6
79
85
Interest-bearing liabilities measured at fair value
Fair value hedge instruments
75
1,023
1,097
—
1,647
1,647
Total interest-bearing liabilities
12,606
74,187
86,793
11,350
72,730
84,080
Fair value of debt 1)
83,468
80,245
Of which fair value hierarchy level 1 2)
82,416
79,198
Of which fair value hierarchy level 2 2)
1,052
1,047
1) Excluding lease liabilities and licence obligations.
2) For information about the fair value hierarchy for valuation of financial instruments, see note 32 .
ACCOUNTING POLICIES
Interest-bearing liabilities are initially measured at fair value net of transaction costs and are subsequently
measured at amortised cost using the effective interest-rate method (FLAC). In addition, where fair value
hedge accounting is applied the hedged liabilities are adjusted for gains and losses attributable to the risk
being hedged. On extinguishment of debt, in whole or in part, the difference between the carrying amount
of the liability and the consideration paid is recognised in the income statement.
 
Non-current interest-bearing liabilities
2025
2024
NOK in millions
Currency
Debt before
the effect
of currency
swaps
Debt
adjusted for
the effect
of currency
swaps 1)
Debt before
the effect
of currency
swaps
Debt
adjusted for
the effect
of currency
swaps 1)
Company
Telenor ASA
EUR
62,140
50,900
64,955
44,358
NOK
7,747
9,864
3,746
6,946
SEK
4,204
10,209
3,949
17,149
USD
3,656
3,010 2)
THB
1,126 2)
Total Telenor ASA
74,091
74,628
72,650
72,589
DNA - Finland
EUR
—
—
Other non-current interest-bearing
liabilities
96
96
80
80
Total subsidiaries
96
96
80
80
Total non-current interest-bearing
liabilities
74,187
74,724
72,730
72,669
1) Debt adjusted for currency swaps includes financial instruments that are not classified as interest-bearing liabilities
in the statement of financial position.
2) The comparative figures for 2024 have been corrected. The previously reported USD amount of 4 123 million has
been revised to 3 010 million, and THB 1 126 million (previously reported as 0) has now been included, as the foreign
exchange amount was omitted in 2024. This correction relates solely to note disclosure.
Debt issued under Telenor ASA’s EMTN programme is based on documentation that is commonly used
for investment grade issuers in the Eurobond market. This documentation contains provisions restricting
the pledge of assets to secure future borrowings without granting a similar secured status to the existing
lenders (negative pledges).
Bonds issued under the EMTN programme are subject to a Change of Control Clause. Such Change of
Control shall be deemed to have occurred if a person or entity, other than the Kingdom of Norway,
directly or indirectly owns or acquires more than 50% of the issued ordinary share capital of Telenor
ASA. If such Change of Control leads to a downgrade below investment grade rating, the holder of such
bonds can require Telenor ASA to redeem the principal amount together with accrued interest. The full
definition of this Change of Control Clause is described in the Final Terms for each specific bond issue.
Current interest-bearing liabilities
2025
2024
NOK in millions
Currency
Debt before
the effect
of currency
swaps
Debt
adjusted for
the effect
of currency
swaps 2)
Debt before
the effect
of currency
swaps
Debt
adjusted for
the effect
of currency
swaps 2)
Company
Telenor ASA
NOK 1)
243
—
(1,081)
EUR 1)
11,905
(4,841)
7,650
(2,230)
SEK
8,587
—
1,105
MYR
2,471
—
2,530
THB
5,710
—
4,782
USD 1)
(313)
—
3,199
Total Telenor ASA
11,905
11,856
7,650
8,305
DNA - Finland
EUR
2,939
2,939
Grameenphone - Bangladesh
BDT
578
578
478
478
Pakistan
PKR
210
210
Other current interest-bearing liabilities
123
123
73
73
Total subsidiaries
702
701
3,700
3,700
Total current interest-bearing liabilities
12,606
12,558
11,350
12,005
1) Telenor ASA’s debt positions in Norwegian kroner and euro as of 31 December 2025 and US Dollars as of 31
December 2024, are net asset positions when including currency swaps.
2) Debt adjusted for currency swaps includes financial instruments that are not classified as interest-bearing liabilities
in the statement of financial position.
Telenor ASA Bonds and EMTN Programme – Movements in 2025:
• In March, a EUR 250 million bond issued by DNA Plc matured and was repaid.
• In April, a EUR 750 million EMTN bond was issued at 3.375%, maturing 2032
• In May, a EUR 650 million bond under the EMTN programme matured and was repaid.
• In November, a NOK 4 000 million EMTN bond was issued  at 4.945% maturing 2035.
All outstanding debt issued by Telenor ASA is unsecured. The interest-bearing liabilities in subsidiaries
are generally not guaranteed by Telenor ASA.Refer to note 31 Capital and financial risk management for
further information about capital management, maturity profile of the interest-bearing liabilities, liquidity
risk, exchange rate risk, interest rate risk and derivatives.
 
Note 31
Capital and financial risk management
This note outlines the objectives and policies for capital and financial risk
management, along with the exposure and sensitivity for financial risks including
liquidity risk, interest rate risk, foreign exchange risk, and credit risk. Telenor employs
various types of derivatives to hedge against such risks.
Managing capital
Following the structural changes in the portfolio, and triggered by closing of the merger in Malaysia from
2022, Telenor has measured the leverage as the ratio of Net debt to EBITDA before other items plus
dividends from associated companies and joint ventures. Telenor aims to maintain a solid balance sheet
through keeping the leverage ratio in the range of 1.8x to 2.3x to ensure financial flexibility and cost
efficient funding (see page 293 for more information about net debt and leverage ratio).
As of 31 December 2025, the reported leverage ratio was 2.2x (compared to 2.4x as of 31 December
2024). The targeted capital structure provides a good balance between shareholder return and a solid
balance sheet with stable access to global debt markets, while also supporting Telenor’s strategic
priorities. As of 31 December 2025, Telenor ASA’s long-term credit rating was “Baa1/stable outlook” by
Moody’s Investors Service and “A-/stable outlook” by Standard & Poor’s (S&P).
Key elements of the Group’s capital structure include interest-bearing debt as disclosed in note 30, cash
and cash equivalents as disclosed in note 20 and equity attributable to the shareholders of Telenor ASA
as presented in the consolidated statement of changes in equity and in note 28.
In order to adjust the capital structure, the Group may acquire or sell own shares, distribute dividends to
shareholders, return capital to shareholders or issue new shares. In 2025, Telenor paid shareholders
dividend of NOK 13,135 million comprised of ordinary dividends paid out in June 2025 (NOK 5.00 per
share) and October 2025 (NOK 4.60 per share).
For the financial year 2025, the Telenor Board of Directors will propose an ordinary dividend of NOK 9.70
per share to be resolved by the Annual General Meeting in May 2026 and paid out in two tranches of NOK
5.00 and NOK 4.70 per share in June 2026 and October 2026 respectively. The total ordinary dividend
amount proposed for the financial year 2025 based on outstanding number of shares as of 31 December
2025 is NOK 13,272 million.
ACCOUNTING POLICIES
Hedge accounting is applied for fair value hedges and hedges of net investments in foreign operations
when the hedging criteria are met. For fair value hedges, the carrying amount of the hedged item is
adjusted for gains and losses attributable to the risk being hedged. The derivative is also measured at fair
value, and gains and losses from both the hedging instrument and the hedged item are recognised in the
income statement.
Hedge effectiveness is assessed on an ongoing basis, and hedge accounting is discontinued if the hedge
no longer meets the hedge accounting criteria. If the hedged item still exists and is not sold, the fair value
adjustment to the hedged item attributable to the risk being hedged at de-designation will be amortised in
the income statement over the remaining time to maturity.
A hedge of a net investment in a foreign operation is accounted for in a similar way as a cash flow hedge.
Foreign exchange gains or losses on the hedging instrument relating to the effective portion of the hedge
are recognised directly in other comprehensive income while any foreign exchange gains or losses
relating to the ineffective portion are recognised in the income statement. On disposal of the foreign
entity, the cumulative foreign exchange gains or losses recognised in other comprehensive income is
reclassified to the income statement. Refer to note 27 Financial assets and non-interest-bearing liabilities
for further information on accounting policies for derivatives.
 
Telenor’s shareholder remuneration policy is to aim for a year-on-year growth in dividend per share,
where the annual dividends are paid in two instalments. Buyback of own shares or extraordinary dividend
pay-outs might also be used as a measure to reach a targeted leverage.
Financial risk
Telenor Group Treasury is responsible for funding and financial risk management for the parent company
and subsidiaries owned, directly or indirectly, more than 90% by Telenor ASA. Subsidiaries owned less
than 90% normally have stand-alone financing and management of financial risks. Beyond hedging
activities, the Group has limited trading activities.
Liquidity risk
To reduce liquidity risk and maintain financial flexibility, the Group ensures access to a diversified set of
funding sources. Debt issued in the international capital market is predominately issued under the
existing EMTN programme (Euro Medium Term Note) to secure longer dated funding and under existing
ECP programme (Euro Commercial Paper) to secure shorter dated funding up to 12 months. In addition to
these uncommitted loan programmes, the Norwegian domestic capital market is used from time to time.
Telenor ASA also has a sustainability-linked committed syndicated revolving credit facility (RCF) of EUR
1.8 billion with maturity in 2030. The RCF was undrawn as of 31  December 2025.
When permissible by local rules and regulations, subsidiaries owned 90% or more are part of Telenor
ASA’s cash management framework agreements and participate in Telenor ASA’s cash pool setup.
Subsidiaries owned less than 90% have established separate framework agreements for banking
services.
Telenor ASA shall have sufficient sources of liquidity to cover expected operational liquidity needs for
the next 12 months. Liquidity requirements to fund acquisitions is considered separately.
 
Maturity profile of the Group’s liabilities (in nominal values)
NOK in millions
Total
< 1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years
>10 years
Not specified
Liabilities as of 31 December 2025
Interest-bearing liabilities
Financial Debt
86,462
12,455
7,378
7,662
14,530
7,908
5,885
8,870
—
5,916
15,767
93
—
Other interest-bearing liabilities
77
77
—
—
—
—
—
—
—
—
—
—
—
Sum of interest-bearing liabilities 1)
86,539
12,531
7,378
7,662
14,530
7,908
5,885
8,870
—
5,916
15,767
93
—
Non-interest-bearing liabilities
Trade and other payables
21,243
21,243
—
—
—
—
—
—
—
—
—
—
—
Other current non-interest-bearing liabilities
654
654
—
—
—
—
—
—
—
—
—
—
—
Derivative financial instruments
1,057
386
4
204
—
462
—
—
—
—
—
—
—
Other non-current non-interest bearing borrowings
656
—
—
—
—
—
—
—
—
—
—
—
656
Sum of non-interest-bearing liabilities
23,610
22,283
4
204
—
462
—
—
—
—
—
—
656
Total
110,149
34,814
7,382
7,866
14,530
8,371
5,885
8,870
—
5,916
15,767
93
656
Future interest payments
12,284
2,004
1,884
1,738
1,583
1,348
981
949
650
627
520
Total including future interest payments
122,433
36,818
9,266
9,604
16,113
9,719
6,866
9,819
650
6,543
16,287
93
656
Liabilities as of 31 December 2024
Interest-bearing liabilities
Financial Debt
83,400
11,076
11,756
7,273
7,637
14,338
7,885
5,885
—
5,835
11,627
90
—
Other interest-bearing liabilities
277
277
—
—
—
—
—
—
—
—
—
—
—
Sum of interest-bearing liabilities 1)
83,676
11,352
11,756
7,273
7,637
14,338
7,885
5,885
—
5,835
11,627
90
—
Non-interest-bearing liabilities
Trade and other payables
22,773
22,773
—
—
—
—
—
—
—
—
—
—
—
Other current non-interest-bearing liabilities
738
738
—
—
—
—
—
—
—
—
—
—
—
Derivative financial instruments
1,643
878
36
247
350
—
132
—
—
—
—
—
—
Other non-current non-interest bearing borrowings
557
—
—
—
—
—
—
—
—
—
—
—
557
Sum of non-interest-bearing liabilities
25,711
24,388
36
247
350
—
132
—
—
—
—
—
557
Total
109,387
35,741
11,792
7,520
7,987
14,338
8,017
5,885
—
5,835
11,627
90
557
Future interest payments
10,198
1,981
1,676
1,378
1,262
1,072
822
459
424
423
402
299
Total including future interest payments
119,585
37,722
13,468
8,898
9,249
15,410
8,839
6,344
424
6,258
12,029
389
557
1) The maturity tables do not include lease liabilities related to licences or other lease liabilities. See note 29 for more information on licence commitments and lease liabilities.
 
Interest rate risk
The Group is exposed to interest rate risk through funding and cash management activities and aims to
manage this risk to reduce financial costs over time. Changes in interest rates affect the fair value of
assets and liabilities. Interest income and interest expense in the income statement are influenced by
changes in interest rates in the market. In 2025, average interest rate for the Group was 3.0% on interest-
bearing liabilities, excluding lease and licence liabilities (3.5% in 2024).
The majority of debt issued by the Group is fixed rate debt. The Group uses interest rate derivatives to
manage interest rate risk of the debt portfolio. This typically involves interest rate swaps, swapping fixed
interest rates to floating interest rates and vice versa.
According to Group Policy, external debt instruments shall maintain a balanced profile between fixed and
floating rate debt. The portion of the fixed rate shall be over 50% of external debt. Leasing is not under
active interest rate risk management and thus not included in the ratio. As of 31 December 2025, the
portion of fixed rate of Group’s debt was 63% (64% as of 31 December 2024). For Telenor ASA, the
portion of fixed rate debt as of 31 December 2025 was 63% (63% as of 31 December 2024).
Derivative instruments designated as fair value hedging instruments
In order to manage interest rate risk, a portion of the debt may be swapped to floating interest rate by
using interest rate swaps. Fair value hedge accounting is applied when hedge accounting criteria are
met. There is an economic relationship between the hedged items and the hedging instruments, as the
terms of the interest rate swaps match the terms of the fixed rate bonds (i.e., notional amount, maturity,
payment and rate set dates).
Effectiveness testing is performed using the hypothetical derivative method and compares changes in
fair value of the hedging instrument against the changes in fair value of the hedged item attributable to
the hedged risk. Hedge ineffectiveness in fair value hedges can arise from:
• Different interest rate curve applied to discount the hedged items and hedging instruments.
• Differences in timing of cash flows of the hedged items and hedging instruments. The table below
shows the effects of the Group’s fair value hedges.
The change in fair value of the hedging instrument and the hedged item is recognised on the line item
Net change in fair value of hedging instruments and hedged items under Net financial income (expenses)
in the income statement, see also note 9.
Fair value hedging relationships
NOK in millions
2025
2024
Net gain / (loss) recognised in the income
statement on hedged items
(399)
(800)
Net gain / (loss) recognised in the income
statement on hedging instruments
539
893
Amount of hedge ineffectiveness
139
93
Financial instruments designated as hedging instruments in fair value hedges are classified on the line
items Other non-current financial assets and Other current financial assets in the statement of financial
position, see note 27, and current and non-current interest-bearing liabilities, see note 30:
2025
2024
NOK in millions
Assets
Liabilities
Assets
Liabilities
As of 31 December
Nominal amounts fair value hedge instruments
31,170
—
33,544
—
Fair values of fair value hedge instruments
—
1,097
36
(1,647)
The following table shows the maturity profile of interest proceeds and payments of the Group’s fair
value hedge instruments (in nominal values):
NOK in millions
Total
< 1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10
years
>10
years
As of 31
December 2025
(1,144)
(431)
(336)
(203)
(61)
(23)
(25)
(28)
(30)
(6)
(1)
—
As of 31
December 2024
(2,198)
(766)
(597)
(438)
(236)
(63)
(24)
(24)
(24)
(24)
(2)
—
The terms of the fixed rate receive leg of the interest rate swaps designated as fair value hedge
instruments match the terms of the fixed rate pay leg of the hedged items. The average interest rate
terms of the floating pay legs of the interest rate swaps are EURIBOR 3/6 months + 67 basis points (+ 67
basis points in 2024) for EUR denominated swaps.
The table below shows the carrying amounts of the Group’s fair value hedge items, which are recognised
on the line items Non-current interest- bearing liabilities and Current interest-bearing liabilities in the
statement of financial position:
 
NOK in millions
2025
2024
As of 31 December
Carrying amount of hedged items recognised in the statement
of financial position
29,110
32,251
Fair value hedge adjustments included in the carrying amount
of the hedged items
(844)
(1,243)
Interest rate risk sensitivity analysis
The Group calculates the sensitivity on the change in fair value of assets and liabilities of a defined
parallel shift in the yield curve of the relevant currencies. For each simulation, the same shifts in interest
rates are used for all currencies. The sensitivity analysis is run only for assets and liabilities that represent
significant interest-bearing positions. Due to debt instruments the net position is a liability. Interest-
bearing debt is measured at amortised cost, hence the effect of change in fair value is not recognised in
the income statement. For debt designated in fair value hedge relationships, changes in fair value
attributable to the hedged interest rate risk are recognized in the income statement together with the
related derivates. This is shown in the table below
2025
2024
NOK in millions
Yield curve increase
50 Basis points
Yield curve decrease
50 Basis points
Yield curve increase
50 Basis points
Yield curve decrease
50 Basis points
Reduction (increase)
in fair value of net
liabilities
1,363
(1,417)
1,311
(1,367)
Gain (loss) in the
income statement
(7)
8
(2)
4
Sensitivity analysis of change in floating interest rates on net financial items in the income statement:
2025
2024
NOK in millions
Yield curve increase
50 Basis points
Yield curve decrease
50 Basis points
Yield curve increase
50 Basis points
Yield curve decrease
50 Basis points
Gain (loss) in the
income statement
(134)
134
(149)
149
Exchange rate risk
The Group is exposed to changes in the exchange rate of NOK relative to other currencies. The value of
the Group’s net investments in foreign entities and proceeds from these investments varies with
changes in the foreign exchange rate. The net income of the Group is also affected by currency
fluctuations, as the profit and losses from foreign operations are translated into NOK using average
exchange rates for the period. Exchange rate risk related to some net investments in foreign operations
is partly hedged by issuing debt instruments in the respective currencies. Combinations of money
market instruments (Commercial Paper and bonds) and derivatives (foreign exchange forward contracts
and cross currency swaps) are used for this purpose. Net investment hedge accounting is applied when
possible.
Exchange rate risk also arises when Telenor ASA or any of its subsidiaries enter into transactions or
holds monetary items denominated in other currencies than their own functional currency. In
accordance with Group Policy, committed cash flows in foreign currency equivalent to NOK 300 million
or above are evaluated for hedging.
Financial instruments designated as hedging instruments of net investment in foreign
operations
As of 31 December 2025 and 31 December 2024, material hedging positions are designated as net
investment hedges.
There is an economic relationship between the hedged items and the hedging instruments as the net
investment creates a translation risk that is offset by the foreign exchange risk on the debt and
derivatives designated as hedging instruments.
Net investment hedging is mainly applied in currencies that have well-functioning financial markets. Local
regulations and market capabilities limit Telenor’s ability to establish effective net investment hedges in
Asian currencies, and the use of available instruments would involve greater liquidity risk. For additional
information on the currency composition of debt, see note 30.
The Group has established hedge ratios to match the underlying risk of the hedging instruments with the
hedged risk component. Hedge ineffectiveness may arise when the amount of the investment in the
foreign subsidiary becomes lower than the amount of the debt and derivatives designated as hedging
instruments. There was no ineffectiveness in the years ending 31 December 2025 and 31 December 2024.
For additional information and a reconciliation of the net investment hedge balance in equity,                 
see note 28.
 
Net investment hedging relationships
NOK in millions
2025
2024
Amount recognised directly to other comprehensive income (OCI)
(705)
(2,483)
Amount reclassified from OCI to the income statement on disposal
(82)
—
Interest-bearing debt and derivatives designated as hedging instruments in net investment hedges (only
effective part of instruments is included):
2025
2024
NOK in millions
Debt
Derivatives
Debt
Derivatives
As of 31 December
Nominal amounts net investment hedge instruments
(57,096)
6,180
(57,934)
11,476
Fair value net investment hedge instruments
(54,397)
(221)
(54,910)
128
Debt designated as hedging instruments in net investment hedges are recognised on the line items Non-
current interest-bearing liabilities and Current interest-bearing liabilities in the statement of financial
position.
Classification of derivatives designated for net investment hedge in the consolidated statement
of financial position:
NOK in millions
2025
2024
As of 31 December
Other non-current assets
218
1,142
Other financial current assets
374
157
Non-current non-interest-bearing financial liabilities
(467)
(415)
Current non-interest-bearing liabilities
(347)
(757)
Fair value net investment hedge instruments
(221)
128
 
The following table shows the maturity profile (in nominal values) of the Group’s net investment hedge
instruments (only effective part of instruments is included):
NOK in millions
Total
< 1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years
>10 years
As of 31 December 2025
(55,903)
(9,414)
(3,499)
(5,182)
(9,856)
(3,718)
(5,041)
(7,296)
(213)
(4,781)
(6,903)
—
As of 31 December 2024
(50,044)
(4,780)
(7,125)
(3,365)
(4,801)
(9,882)
(2,539)
(4,963)
(224)
(224)
(4,934)
(7,207)
Average currency rates in cross currency swaps designated as net investment hedge instruments were
NOK/USD 8.51 (8.51 in 2024), USD/EUR 0.85 (1.17 in 2024), SEK/EUR 10.83 (10.83 in 2024) and NOK/EUR 11.52
(11.43 in 2024) in 2025. In 2025, average currency rates in foreign exchange contracts designated as net
investment hedge instruments were NOK/USD 10.23 (11.06 in 2024), NOK/EUR 11.79 (11.75 in 2024), USD/
EUR 0.85 (1.06 in 2024), USD/MYR 0.24 (0.22 in 2024) and USD/THB 0.03 (0.03 in 2024).
Exchange rate risk sensitivity analysis
This analysis does not consider correlation between currencies. Empirical studies confirm substantial
diversification effect across the currencies that the Group is exposed to. The three sensitivity analyses
shown below represent impact on the income statement due to fluctuations in the functional currencies,
the impact on other comprehensive income translating functional currencies into the presentation
currency NOK and lastly the effect on net income if the presentation currency NOK weakens or
strengthens.
Currency gains and losses on monetary items in foreign currency are recognised in the income
statements of Telenor ASA and its subsidiaries. Net currency gains (losses) in foreign subsidiaries are
translated to NOK in the consolidated income statement. The table below shows the effect on
consolidated net currency losses in the income statement of 10% depreciation in functional currencies in
the Group, keeping other currencies constant (only significant exposures above NOK 100 million are
included in the table):
Monetary Item Currency
2025
2024
NOK in millions
EUR
SEK
USD
Other
EUR
SEK
USD
Other
Depreciating Functional Currency
NOK
(789)
773
(365)
(119)
(232)
(625)
(418)
(107)
Translation of subsidiaries from their functional currencies into the presentation currency of the Group
(NOK) will impact the Group’s other comprehensive income (OCI) and equity. If NOK had weakened by
10% against all other functional currencies of the Group, the change in the carrying amount of
consolidated equity as of 31 December 2025, including effects of net investment hedge, would have been
an increase of approximately NOK 7.1 billion (increase of NOK 7.9 billion as of 31 December 2024).
 
The table below shows the impact on OCI of net investment hedge (NIH) instruments if the functional
currency weakened by 10%.
2025
2024
NOK in millions
EUR
SEK
Other
EUR
SEK
Other
Currency effect on OCI (before tax) of NIH
instruments
NOK
(2,982)
(1,291)
(818)
(2,746)
(1,056)
(844)
Effect on other comprehensive income (OCI)
(5,091)
(4,646)
Translation of net income from subsidiaries with functional currency other than NOK, also represents a
currency exposure for the Group’s reported figures. If the presentation currency (NOK) had weakened /
strengthened by 10% against all other currencies included in the analysis, net income from continuing
operations for the Group would have been NOK 1,024 million higher / lower in 2025 (NOK 1,650 million in
2024).
Credit risk
Credit risk is the loss that the Group would suffer if a counterparty fails to perform its financial
obligations. The Group considers its maximum exposure to credit risk to be as follows:
Maximum credit exposure
NOK in millions
2025
2024
Cash and cash equivalents
16,335
10,380
Bonds and commercial papers > 3 months (note 27)
358
319
Financial derivatives (note 27 )
609
1,398
Trade and other current financial receivables (note 19)
11,196
11,584
The Group’s credit risks largely arise from trade receivables, financial derivatives and cash and cash
equivalents.
Credit risk from cash and cash equivalents is managed by the Group’s Treasury department in
accordance with the principles defined in the Group Policy Treasury. Cash deposits are only made with
approved counterparties and in accordance with approved credit limits per counterparty.
Counterparty credit limits for core banks are approved by Telenor ASA's Board of Directors. The limits
are set to minimise the concentration of risks and therefore mitigate financial loss through a
counterparty’s potential payment default. Credit risk arising from financial derivatives and cash deposits
is managed through diversification, internal risk assessment and credit scoring, as well as credit risk
mitigation tools. The main risk mitigation tools include legal netting and collateral agreements.
Credit risk related to trade receivables is assessed to be limited due to the high number of customers in
the Group’s customer base. As such, no further credit risk provision is required in excess of the normal
provision for bad and doubtful receivables. See note 19 for information on receivables in terms of age
distribution and provision for bad debt. Credit risk related to sale of mobile phones on instalment plans,
where the effect of discounting is considered material, is also assessed to be limited. Credit risk related
to such arrangements are embedded in the discount rate and reflected as reduced revenue.
As of 31 December 2025, no cash collateral (receivable) was posted. As of 31 December 2024, NOK 4
million was posted as cash collateral (receivable).
 
Note 32
Fair values of financial instruments
Based on the characteristics of the financial instruments that are recognised in the
financial statements, the financial instruments are grouped into classes and
categories. The estimated fair values of Telenor’s financial instruments are based on
available market prices and various valuation methodologies as summarised in this
note.
Fair value hierarchy
Telenor measures fair values using the following fair value hierarchy that reflects the significance of the
inputs used in measuring fair value:
Level 1: Quoted prices (unadjusted) in active markets for identical financial instruments
Level 2: Inputs other than quoted prices included within Level 1 that are observable for assets or liabilities,
either directly (i.e. as prices) or indirectly (i.e. derived from prices).
Level 3: Inputs for assets or liabilities that are not based on observable market data (unobservable
inputs).
Interest-bearing liabilities
Fair values of interest-bearing liabilities as shown in note 30 are based on quoted prices where available.
Interest-bearing liabilities that are not traded in an active market have been estimated using yield curves
which incorporate estimates of the Telenor ASA credit spread. The credit curves have been extrapolated
using indicative prices on debt issuance by Telenor ASA for different maturities. The yield curves have
been interpolated from cash and swap curves observed in the market for different currencies and
maturities.
Trade receivables and other current and non-current financial assets
For trade receivables and other current receivables, see note 19 for more information, the carrying
amount is assessed to be a reasonable approximation of fair value. The effect of not discounting is
considered to be immaterial for this class of financial instruments. Telenor has issued a shareholder loan
to the joint ventures holding the indirect ownership in True Corporation. These shareholder loans are
recognised at fair value through profit or loss, see note 27.
Trade payables and other non-interest-bearing financial liabilities
For trade payables and other non-interest-bearing financial liabilities, see note 24 for more information,
the carrying amount is assessed to be a reasonable approximation of fair value. The effect of not
discounting is considered to be insignificant for this class of financial instruments.
Equity investments
Equity investments are recognised at fair value, see note 27. Listed shares are based on quoted prices at
the end of the reporting period. Fair value of unlisted shares is estimated by using commonly used
valuation techniques or measured at cost if the investment does not have a quoted market price in an
active market and the fair value cannot be reliably measured.
Cash and cash equivalents
The fair value for this class of financial instruments is assessed to be equal to the nominal amount.
Derivatives
Fair value of currency swaps, foreign currency forward contracts and interest rate swaps as shown in
note 27 is estimated based on calculating the net present value of future cash flows, using interest rate
curves, exchange rates and currency spreads as of 31 December 2025 and 31 December 2024,
respectively.
Note 33
Guarantees
NOK in millions
2025
2024
Guarantee obligations as of 31 December
2,033
1,579
Telenor has provided various types of guarantees to external parties, including guarantees relating to
partnership agreements and guarantees for the pension funds. Purchased bank guarantees are not
included in the table.
 
Note 34
Consolidation and group companies
Telenor had 86 subsidiaries in 15 countries at year-end 2025 . All subsidiaries have the
same reporting period and use consistent accounting policies.
ACCOUNTING POLICIES
The consolidated financial statements include entities where Telenor ASA has control, which is normally
when Telenor has more than 50% of the voting power through ownership or agreements, except where
non-controlling interests prevent the exercise of control.  Intercompany transactions, balances, revenues,
expenses and unrealised internal profit or losses are eliminated on consolidation. Non-controlling
interests in subsidiaries are presented separately from the equity attributable to the owners of the parent.
Non-controlling interests have been measured at the proportionate fair value of net identifiable assets at
the date of the business combination and share of changes in equity since the date of the business
combination. Dormant subsidiaries are consolidated, but are not included in the list of subsidiaries and
number of countries in this note as they do not represent Telenor's activities.
Ownership interest
Company name
Office
31 December 2025
31 December 2024
Bjørvika IKT AS
Norway
67%
67%
Bldng. AI AS
Norway
100%
100%
Gintel AS 1)               
Norway
67%
SnT East Holding AS
Norway
100%
100%
Talkmore AS
Norway
100%
100%
Telenor Agder Vestfold og Telemark 2 AS
Norway
100%
100%
Telenor AI Factory Norway AS
Norway
100%
100%
Telenor Asia Holding AS
Norway
100%
100%
Telenor Communication II AS
Norway
100%
100%
Telenor Consult AS
Norway
100%
100%
Telenor Cyberdefence AS 4)
Norway
100%
100%
Telenor Digital Infrastructure Holding AS
Norway
100%
100%
Telenor Eiendom Hareløkken AS
Norway
100%
100%
Telenor Festekontrakter AS
Norway
100%
100%
Ownership interest
Company name
Office
31 December 2025
31 December 2024
Telenor Fiber AS
Norway
70%
70%
Telenor Forsikring AS
Norway
100%
100%
Telenor GTI AS
Norway
100%
100%
Telenor IoT AS 1)
Norway
100%
Telenor Jeløy Radio AS
Norway
100%
100%
Telenor KB AS
Norway
100%
100%
Telenor Låveveien 55 AS
Norway
100%
100%
Telenor Linx AS
Norway
100%
100%
Telenor Maritime AS
Norway
100%
100%
Telenor Marketplace Invest AS
Norway
100%
100%
Telenor Mobile Communications AS
Norway
100%
100%
Telenor Mobile Holding AS
Norway
100%
100%
Telenor Møre og Romsdal og Trøndelag 2 AS
Norway
100%
100%
Telenor Networks Holding AS
Norway
100%
100%
Telenor Nord 2 AS
Norway
100%
100%
Telenor Nordics AS
Norway
100%
100%
Telenor Norge AS
Norway
100%
100%
Telenor Procurement Company AS
Norway
100%
100%
Telenor Procurement Holding AS
Norway
100%
100%
Telenor Real Estate AS
Norway
100%
100%
Telenor Shared Services AS
Norway
100%
100%
Telenor Software Lab AS 2)
Norway
100%
Telenor Sovereign Cloud Norway AS 1)
Norway
100%
Telenor Svalbard AS
Norway
100%
100%
Telenor Towers AS
Norway
100%
100%
Telenor Towers Norway AS
Norway
100%
100%
Telenor Tracking Solutions AS
Norway
100%
100%
Telenor Tryvann Radio AS
Norway
100%
100%
Telenor Vestlandet og Rogaland 2 AS
Norway
100%
100%
Telenor Viken og Innlandet 2 AS
Norway
100%
100%
Telenor Øvre Strandgate 5 2 AS
Norway
100%
100%
 
Ownership interest
Company name
Office
31 December 2025
31 December 2024
Tilsig AS 3)
Norway
51%
Grameenphone Ltd
Bangladesh
56%
56%
MVNO Systems A/S
Denmark
100%
100%
Telenor A/S
Denmark
100%
100%
Telenor Danmark Holding A/S
Denmark
100%
100%
Tn Finance A/S
Denmark
100%
100%
Canal Digital Finland OY
Finland
100%
100%
DNA Kauppa OY
Finland
100%
100%
DNA Oyj
Finland
100%
100%
DNA Tower Finland Oy 5)
Finland
100%
100%
European Mobile Operator Oy
Finland
100%
100%
KNL Networks OY 6)
Finland
100%
100%
Moi Mobiili Oy
Finland
100%
100%
Telenor Finland Holding OY
Finland
100%
100%
Telenor Global Services Hong Kong Ltd
Hong Kong
100%
100%
Telenor India Private Ltd
India
100%
100%
Unitech Wireless (Tamilnadu) Private Limited
India
67%
67%
Vodafone Telenor Procurement Company
SCSp 1)
Luxembourg
51%
Telenor Pakistan BV Ltd
Netherlands
100%
100%
Telenor Shared Services Pakistan (PVT) Ltd
Pakistan
100%
100%
Margalla Ventures Ltd 2)
Pakistan
100%
Orion Towers (Private) Limited 2)
Pakistan
100%
Telenor LDI Comminication (PVT) Ltd 2)
Pakistan
100%
Telenor Pakistan (Private) Ltd 2)
Pakistan
100%
Telenor Linx Polska
Poland
100%
100%
TSS Portugal, Unipessoal LDA
Portugal
100%
100%
Telenor Asia PTE Ltd
Singapore
100%
100%
Telenor Asia Towers Pte. Ltd 2)
Singapore
100%
Telenor Global Services Singapore PTE Ltd
Singapore
100%
100%
Telenor GO Pte Ltd
Singapore
100%
100%
Ownership interest
Company name
Office
31 December 2025
31 December 2024
Telenor Malaysia Investments Pte Ltd
Singapore
100%
100%
Telenor Pakistan Investments Pte Ltd
Singapore
100%
100%
Telenor Procurement Company Pte.Ltd.
Singapore
100%
100%
Telenor South Asia Investment Pte Ltd
Singapore
100%
100%
Telenor South-East Asia Investment Pte Ltd
Singapore
100%
100%
Telenor Thailand Investments Pte Ltd
Singapore
100%
100%
Telenor Connexion AB
Sweden
100%
100%
Telenor Gauntlet Holding AB
Sweden
100%
100%
Telenor Sverige AB
Sweden
100%
100%
Telenor Tower Sweden AB
Sweden
100%
100%
BCTN Holding Co., Ltd.
Thailand
100%
100%
BCTN Innovation Co., Ltd.
Thailand
100%
100%
Telenor Asia (IHQ) Ltd
Thailand
100%
100%
Thai Telco Holdings Ltd. 2)
Thailand
100%
FJ Labs Telenor Co-Invest II LP
USA
99%
99%
FJ Labs Telenor Co-Invest III LP
USA
99%
99%
Telenor Digital Holding Inc.
USA
100%
100%
Telenor Inc
USA
100%
100%
1) Acquired or established in 2025.
2) Sold or dissolved in 2025.
3) Changed name from Where20 AS in 2025 and ownership is 12% per 31 December 2025.
4) Merged with Watchcom Security Group AS in 2025.
5) Merged with Telenor Towers Finland Oy and Telenor Towers Holding Oy in 2025.
6) Changed name from Telenor Maritime Oy in 2025.
 
Note 35
Associates and joint arrangements
Telenor has two major associates in Malaysia (CelcomDigi) and in Thailand (True
Corporation) with a combined carrying amount of NOK 62,878 million. The market
value as of 31 December 2025 for these two listed entities was NOK 67,293 million. The
share of net income from the aforementioned companies are reported with one
quarter lag, with adjustment for significant events.
Associates  and joint ventures
NOK in millions
2025
2024
Balance as of 1 January
66,793
50,942
Additions
3,126
2,323
Disposals
(659)
(4)
Impairment reversal
265
6,604
Share of net income
1,618
206
Share of other comprehensive income
(183)
(85)
Dividends received
(2,547)
(1,425)
Translation differences
(1,898)
8,232
Balance as of 31 December
66,514
66,793
of which investment in CelcomDigi
36,904
38,710
of which investment in True Corporation
25,974
24,303
of which investment in Carousell
1,673
1,830
of which investment in Allente
—
987
of which investment in Jotta Group
560
—
of which investment in easypaisa digital bank
879
631
of which investment in Skygard
335
89
of which others
189
243
ACCOUNTING POLICIES
Associates are those entities where Telenor has significant influence, but not control or joint control,
usually between 20 to 50 percent voting power. Joint ventures are those entities where unanimous
consent is required by the owners on important decisions and where the parties have rights to net assets.
Interests in joint ventures and associates are accounted for using the equity method. The investments are
initially recognised at cost (including transaction costs) and subsequently adjusted for the share of profits
and losses, dividends received and impairment. The share of net income is presented on a separate line in
the income statement.
An investment is a joint operation when unanimous consent is required by the owners on important
decisions and Telenor and the parties have rights to specific assets and obligations. These arrangements
are consolidated on a line-by-line basis with a share of revenues and costs, and the specific assets and
liabilities or the proportionate share of jointly owned assets and liabilities. The accounting for joint
operations structured through separate vehicles (joint ventures), reflects the Group’s involvement in the
assets and liabilities and not the joint operations involvement with other joint operators.
For investments where financial statements are not available at the time Telenor publishes its report, the
share of net income is recognised with a one quarter lag. Adjustments are made for significant
transactions or events known in the market. To ensure consistency, the Annual Report is not updated in
situations where the financial statements for the investee are made available after fourth quarter and
before the issuance of the Annual Report, unless the transactions or events are deemed significant.
KEY ACCOUNTING JUDGMENT
The net investment in associated companies is impaired if there is objective evidence of impairment. A
decline in market value of listed entities compared to cost is considered as objective impairment evidence
if the decline is significant or prolonged. The determination of what constitutes a significant or prolonged
decline is a matter of fact that requires the application of significant judgement.
 
Additions
On 19 March 2025, Telenor announced the merger between Telenor Software Lab and Jottacloud in the
cloud storage market. The transaction was completed 30 April after the necessary regulatory approvals.
Jotta Group has an enterprise value of NOK 1.5 billion, and Telenor's equity share upon recognition was
NOK 572 million.
The ownership interests in True Corporation have been structured into direct ownership and indirect
ownership through joint ventures owned together with Charoen Pokphand Group (CP Group). In June
2025, as part of the agreement with Charoen Pokphand Group, Telenor acquired the remaining 1.7%
indirect ownership of True Corporation, held through the joint ownership structure. The shares were
transferred at fair value of THB 12.5 per share, equal to NOK 2,243 million, against settlement of the
outstanding receivables related to the joint ownership structure, and a net cash outflow of NOK 493
million.
In 2025, Telenor injected NOK 234 million into Skygard. The majority of the funds was contributed in the
fourth quarter 2025, and they will be used mainly to fund the acquisition of two data centres from Orange
Business Services Norway, announced 8 January 2026.
On 11 July 2024, Telenor acquired shares for NOK 2,962 million, bringing the total ownership interest in
True Corporation to 30.3%. 789 million shares were transferred from the joint ventures to Telenor, with a
corresponding reduction in the shareholder loans granted by Telenor and CP Group. Telenor's ownership
was divided into 28.6% direct ownership and 1.7% indirect ownership as of 31 December 2024.
Disposals
Allente was reclassified to held for sale and equity accounting discontinued in the third quarter of 2025,
when Telenor entered into an agreement to sell its 50% stake to Viaplay for SEK 1.1 billion, adjusted for
dividend to be received before closing. Telenor recognised a loss on disposal of NOK 58 million in the
fourth quarter of 2025 upon receiving the necessary regulatory approvals.
On 22 January 2026, Telenor announced an agreement to sell 24.95% of the shares in True Corporation,
together with  a mutual put/call option for the sale of the remaining 5.35%. On 13 March 2026, the sale of
24.95% was completed. Please see note 40 Events after the reporting period for further information.
Impairments
In the third quarter of 2025, Telenor reversed the remaining impairment of NOK 269 million in True
Corporation left from the fourth quarter 2023, as fair value of the investment had exceeded carrying
value for a prolonged period.
In the first quarter of 2024, Telenor reassessed the carrying amount of True Corporation based on the
share price as of 31 March 2024. The increase in market value since the impairment recognised as of 31
December 2023 was deemed significant, and an impairment reversal of NOK 7,015 million for the
investment was recognised.  The estimated recoverable amount after the reversal of the impairment was
NOK 20,577 million as of 31 March 2024. Due to the increase in market value of True Corporation during
2024, a positive fair value adjustment of NOK 2,068 million was recognised in net financial items related
to the fixed price share purchase agreement with the joint ventures established as part of the funding
arrangement with shareholder loan for the True investment.
In the fourth quarter 2024, an impairment assessment of Carousell was performed that resulted in an
impairment of NOK 411 million. The recoverable amount of Carousell was based on sales multiples for
similar entities. Sales multiples were used as Carousell is not profitable. Similar entities to Carousell
within the classified business, were deemed to be entities with low or negative growth, as Carousell
currently have low growth rate. The sales multiple used for Carousell as of 31 December 2024 was 3.6x,
which was equal to the median in the peer group. The carrying amount of Carousell as of 31 December
2024 after impairment was NOK 1,830 million, of which goodwill of NOK 2,192 million.
Material associates and joint ventures
CelcomDigi
CelcomDigi is an associate where Telenor controls 33.1% of the shares and voting rights. The associate is
accounted for using the equity method. CelcomDigi is a telecommunication company, listed on Bursa
Malaysia Berhad. Telenor share of CelcomDigi’s market value amounted to NOK 30,764 million as of
31 December 2025 (NOK 35,743 million as of 31 December 2024). The market value of CelcomDigi
increased above the carrying amount in second quarter of 2025 after having been below from the
second half of 2024. According to Telenor's accounting principles, the measurement of "prolonged
decline" was then reset. As of 31 December 2025, the market value is below the carrying amount of NOK
36,904 million by 17%. The subsequent decline in market value in 2025 has not been deemed to be
significant nor prolonged. CelcomDigi's share price as of 31 December 2025 was MYR 3.19, and carrying
value reflect an implicit share price of  MYR 3.83.
In accordance with Telenor’s accounting principles, the reported results from CelcomDigi’s second
quarter was adjusted in Telenor’s third quarter reporting, taking into account the publication of the
annual report 2024 for Digital Nasional Berhad (DNB), an associate of CelcomDigi. The report revealed a
distressed situation for the company, which strongly indicated its fair value being impaired. The negative
impact on Telenor’s pro-rata share of net income from CelcomDigi was NOK 530 million. CelcomDigi has
not recognised this value decline in their own financials for 2025.
 
As the financial quarterly results of the listed company CelcomDigi are not published at the time Telenor
reports its quarterly results, Telenor include the share of profits from CelcomDigi with a one quarter lag.
Significant events reported by CelcomDigi in their fourth quarter, is in accordance with the equity
method, adjusted for in the annual report of the respective year, thereby altering the original numbers
reported in Telenor's fourth quarter report. In the fourth quarter 2024, CelcomDigi reported one
significant event, impacting Telenor's share of net income in the Annual Report 2024 negatively with NOK
139 million.
Telenor is not aware of significant restrictions limiting the ability of CelcomDigi to transfer funds to its
shareholders. For example, under the form of dividends, repayment of advances or loans made.
The following table sets forth the summarised financial information of CelcomDigi. The financial
information includes the allocated excess values recognised as part of the merger, and reconciliation
with the carrying amount of the investment for Telenor.
NOK in millions
2025
2024
Statement of comprehensive income
Revenue
31,004
29,626
EBITDA
13,454
13,120
Depreciation and amortisation
(7,658)
(7,479)
Net financial items
(3,033)
(1,376)
Income tax expense
(1,187)
(1,106)
Net income (loss)
1,576
3,159
Other comprehensive income(loss)
—
—
Total comprehensive income (loss)
1,576
3,159
Telenor's ownership in %
33.1%
33.1%
Share of net income (loss)
522
1,046
Share of other comprehensive income (loss)
—
—
Share of total comprehensive income (loss)
522
1,046
NOK in millions
2025
2024
Statement of financial position
Non-current assets
80,466
85,540
Current assets excluding cash and cash equivalents
11,143
9,875
Cash and cash equivalents
1,647
1,205
Non-current non-interest bearing liabilities
(5,214)
(5,449)
Non-current interest bearing liabilities
(25,905)
(27,456)
Current non-interest bearing liabilities
(20,365)
(18,178)
Non-controlling interest
(304)
(285)
Total equity
41,467
45,252
Telenor's share of equity
13,726
14,979
Goodwill related to the Telenor's investment
23,179
23,731
Carrying amount of investment
36,904
38,710
Dividends received
1,382
1,318
True Corporation
Telenor increased its direct ownership in the associate True Corporation to 30.3% in second quarter
2025 after acquiring the remaining 1.7% of shares owned indirectly through a joint venture. True is a
telecommunication company, listed on the Stock Exchange of Thailand. Telenor’s share of True’s market
value amounted to NOK 36,529 million as of 31 December 2025 (NOK 38,448 million as of 31 December
2024, including the indirect ownership). True Corporation's share price as of 31 December 2025 is THB
10.90, and carrying value reflect an implicit share price of THB 7.80.
As the financial quarterly results of the listed company True Corporation are normally not published at
the time Telenor reports its quarterly results, Telenor include the share of net income from True with a
one quarter lag. Significant events reported by True in their fourth quarter, is in accordance with the
equity method, adjusted for in the annual report of the respective year, thereby altering the original
numbers reported in Telenor's fourth quarter report. In the fourth quarter 2025, True reported four
significant events, impacting Telenor's share of net income in the Annual Report 2025 negatively with
NOK 153 million (negative NOK 633 million in the fourth quarter 2024).
The Group is not aware of significant restrictions limiting the ability of True Corporation to transfer funds
to its shareholders. For example, under the form of dividends, repayment of advances or loans made.
 
The following tables sets forth the summarised financial information of True Corporation, including the
allocated excess values recognised as part of the merger, adjustments for difference in accounting
policies, and reconciliation with the carrying amount of the investment for Telenor.
NOK in millions
2025
2024
Statement of comprehensive income
Revenue
64,371
60,164
EBITDA
30,134
22,694
Depreciation, amortisation and impairment
(23,166)
(19,788)
Net financial items
(5,438)
(6,433)
Income tax expense
713
39
Net income (loss)
2,244
(3,488)
Other comprehensive income (loss)
(530)
(318)
Total comprehensive income (loss)
1,714
(3,806)
Telenor's ownership in %
30.3%
28.6%
Share of net income (loss) 1)
644
(973)
Reversal of impairment of goodwill
269
7,015
Share of other comprehensive income (loss) 1)
(152)
(89)
Share of total comprehensive income (loss)
760
5,953
NOK in millions
2025
2024
Statement of financial position
Non-current assets
198,880
203,094
Current assets excluding cash and cash equivalents
18,531
22,434
Cash and cash equivalents
4,322
5,609
Non-current non-interest bearing liabilities
(10,666)
(10,336)
Non-current interest bearing liabilities
(130,858)
(119,924)
Current non-interest bearing liabilities
(51,730)
(70,636)
Non-controlling interest
75
(98)
Total equity
28,554
30,143
Telenor's share of equity
8,652
8,621
Goodwill related to the Telenor's investment
17,322
15,682
Carrying amount of investment
25,974
24,303
Dividends received (before withholding tax)
629
—
Joint operations
Telenor is part of four joint arrangements structured through separate vehicles for networks sharing in
Sweden, Denmark, and Finland. The activities are designed for the provision of output to the investors
and hence these arrangements are classified as joint operations.
1) Share of net income and share of comprehensive income is based on weighted ownership of 28.7% for 2025 and 27.9%
for 2024.
Joint Operation
Description
Ownership interest in %
3G Infrastructure Services AB
Joint operation with the mobile operator 3 in
Sweden 1)
50
Net4Mobility HB
Joint operation under partnership agreement
with the mobile operator Tele2 Sverige AB in
Sweden 1)
50
TT Netværket P/S
Joint operation with the mobile operator
TeliaSonera Mobile Holding AB in Denmark
50
Suomen Yhteisverkko Oy
Joint operations with mobile Operator Telia
Finland Oy in Finland 2)
49
1) Under Swedish law, all partners in a partnership are jointly and severally liable for all obligations in a partnership.
2) According to the shareholder’s agreement, both partners in are jointly and severally liable for all obligations in the
joint undertaking.
 
Note 36
Related parties
Telenor ASA is as of 31 December 2025 owned 53.97% by the Kingdom of Norway
represented through the Ministry of Trade, Industry and Fisheries (MTIF). Transactions
between Telenor and Norwegian authorities and between Telenor and its associated
companies and joint ventures are regarded as related party transactions. All
transactions with these related parties are based on the arm’s length principle.
Transaction with Norwegian authorities
The Norwegian telecommunications market is governed by the Electronic Communications Act which
came into force 1 January 2025 and other regulations issued pursuant to this Act. Telenor provides
designated Universal Service Obligations (USO) through an agreement with the Norwegian Ministry of
Local Government and Regional Development (MLGRD), which from January 2024 was transferred to the
new Ministry of Digitalisation and Public Governance, and in June 2025 transferred to the Norwegian
Communications Authority. The USO obligation entails among other things the provision of public voice
telephony and basic access to internet to all households and companies if no alternative service
(including satellite) is available. Telenor is imposed USO obligations to provide text telephony services for
the deaf and hearing impaired, but does not receive any compensation for providing the USO services.
In addition, Telenor was in 2025 and 2024 subject to Special Service Obligations (SSO), mainly related to
security and emergency following an agreement between the Norwegian Ministry of Justice and Public
Security and Telenor Coastal Radio. In 2025 and 2024, NOK 109 million and NOK 106 million, respectively,
was received as compensation under this agreement. Effective 1 January 2026, the Norwegian State will
be taking over the responsibility for the Coastal Radio service from Telenor.
Telenor may also receive compensation for the obligations to fulfil additional requirements on the
network to serve national security issues and other statutory services. In 2025 and 2024, compensation
for such activities of NOK 79 million and NOK 116 million, respectively, was received.
In 2025 and 2024, Telenor received NOK 207 million and NOK 187 million in government grants,
respectively, in connection with construction of broadband networks in designated areas in Norway.
Telenor pays an annual fee and an annual levies to Norwegian Communications Authority for delivering
electronic communication services, including payments for frequencies and numbers. The sum of fee
and levies was NOK 211 million and NOK 203 million in 2025 and 2024 , respectively. In addition, Telenor
sold capacity in the DAB radio broadcast network and related services to Norsk rikskringkasting of NOK
243 million in 2025 and NOK 238 million in 2024.
Telenor provides mobile and fixed telephony services, leased lines, customer equipment, internet
connections, TV distributions and other services to the state and companies controlled by the state in
the normal course of business and at arms-length prices. It also purchases services, such as postal
services, in the normal course of business and at arm’s-length prices. Details of such transactions are not
included in this note.
Transactions with associated companies and joint ventures
Sales, purchases, receivables and payables with associated companies and joint ventures are shown in
the tables below.
2025
2024
NOK in millions
Sales to
Purchases from
Sales to
Purchases from
547
(778)
623
(824)
2025
2024
NOK in millions
Receivables
Payables
Receivables
Payables
172
(9)
173
(66)
Sales to associated companies in 2025 include NOK 336 million to True Corporation and NOK 165 million
to CelcomDigi (NOK 305 million and NOK 238 million in 2024), mainly through Telenor Procurement
Company. Telenor has a receivable against True Corporation of NOK 93 million and against CelcomDigi of
NOK 78 million (NOK 42 million and NOK 67 million in 2024).
Purchases from Strex and 4T regarding mobile content services were NOK 532 million and NOK 184
million in 2025 (NOK 566 million and NOK 131 million in 2024).
Transactions with subsidiaries and joint operations have been eliminated on consolidation and do not
represent related party transactions. See note 35 for further information about joint operations and note
34 for further information about group companies. For compensation to key management personnel,
please refer to note 37 Key management compensation.
 
Note 37
Key management compensation
Management compensation by categories
The table below outlines key management compensation for 2025 and 2024 by categories. The figures
presented in each category are the total amounts for both the President & CEO, and Group Management.
NOK in millions
2025
2024
Base Salary 1)
46.7
43.7
Salary substitute 2)
3.8
0.2
Benefits 3)
4.7
1.6
Short-term incentive (STI) 4)
9.3
4.5
Long-term incentive (LTI) 5)
7.2
4.8
Extraordinary items 6)
6.2
2.4
Pension 7)
3.3
7.8
Total compensation
81.1
65.1
1) Base salary also includes earned holiday pay.
2) Salary substitute reflects the earned substitute, the net amount is invested in Telenor shares up to four times each
year. The shares are locked for the length of the executive's employment.
3) Benefits include any type of cash or benefit in kind, such as car allowance or car benefit, ESP discount, insurances,
mobile phone and broadband subscriptions, taxable commuting expenses, and expatriate benefits such as
accommodation and children schooling.
4) The STI reflect the annual bonus earned in the respective year. Any applicable holiday pay is reported under ‘Base
salary’.
5) The LTI is a multi-year incentive plan that is a restricted share-based plan. The shares are locked for a period of 3
years. The amounts reported for the LTI plan reflect the annual cost of all active programs in that year.
6) Extraordinary items may include one-time compensation such as sign-on or retention bonus, relocation costs,
termination, and severance related payments.
7) The calculations of pension benefits earned are based on the same actuarial and other assumptions as used in the
pension benefit calculations in note 21 Pension obligations.
In addition to the above, fees to the Board of Directors amount to NOK 7.3 million in 2025 and NOK 6.5
million in 2024. The fees consist of an annual fee reflecting the role in the Board and additional fees for
any Board committee the respective director takes part in. For more information about executive
compensation see page 62 and the Telenor Executive Compensation Report.
Loans to employees
Total loans to employees were NOK 1.2 million as of 31 December 2025 and NOK 5.0 million as of
31 December 2024.
Note 38
Fees to external auditor
The table below summarise the incurred audit fees to the external auditor for 2025 and 2024. The
amounts include fees for both Norwegian and foreign subsidiaries.
Audit fees
Fees for other
assurance
Fees for tax
services
Other fees
NOK in millions, excluding VAT
2025
2024
2025
2024
2025
2024
2025
2024
Telenor ASA
7.8
7.5
6.2
3.8
2.5
0.4
—
—
Other subsidiaries
30.8
30.8
3.9
3.7
13.5
15.0
6.0
6.0
Total Group auditor
38.6
38.3
10.1
7.5
16.0
15.4
6.0
6.0
Other auditors in subsidiaries
0.5
0.5
0.1
—
—
—
—
—
Total
39.1
38.8
10.2
7.5
16.0
15.4
6.0
6.0
Fees for audit services relate to statutory audits. Other assurance services mainly include attestation
services required by laws and regulations, including reviews of information systems, audits, attestations
and agreed‑upon procedures reported to regulators and other external stakeholders.
Fees for tax services include tax compliance support and advisory services regarding applicable tax rules
and consequences, as well as tax due‑diligence work related to acquisitions, disposals and other
transactions.
Other fees primarily relate to process-, systems-, project- and supplier reviews, financial due diligence
services and advisory support related to with acquisitions, disposals and other transactions.
 
Note 39
Shareholders
Telenor ASA had about 56,600 registered shareholders as of 31 December 2025 ,
compared to about 55,900 the year before. All ordinary Telenor shares have equal
voting rights and the right to receive dividends.
Shareholders according to shareholder register 1)
Name of shareholders
Number of shares
%
1
Ministry of Trade, Industry and Fisheries, Kingdom of Norway
738,432,900
53.97
2
Folketrygdfondet
67,296,911
4.92
3
State Street Bank and Trust Comp
28,827,136
2.11
4
State Street Bank and Trust Comp
22,302,785
1.63
5
State Street Bank and Trust Comp
14,270,525
1.04
6
CLEARSTREAM BANKING S.A.
11,101,714
0.81
7
Citibank, N.A.
9,697,603
0.71
8
JPMorgan Chase Bank, N.A., London
9,328,886
0.68
9
JPMorgan Chase Bank, N.A., London
9,262,131
0.68
10
VERDIPAPIRFONDET KLP AKSJENORGE IN
8,030,738
0.59
11
State Street Bank and Trust Comp
7,631,050
0.56
12
JPMorgan Chase Bank, N.A., London
7,344,213
0.54
13
VERDIPAPIRFONDET STOREBRAND NORGE
6,987,827
0.51
14
VPF DNB AM NORSKE AKSJER
6,843,059
0.50
15
Euroclear Bank S.A./N.V.
6,839,235
0.50
16
DZ Privatbank S.A.
6,831,789
0.50
17
VERDIPAPIRFONDET DNB NORGE INDEKS
6,766,493
0.49
18
State Street Bank and Trust Comp
6,744,208
0.49
19
SIX SIS AG
6,251,158
0.46
20
VERDIPAPIRFONDET STOREBRAND INDEKS
5,975,394
0.44
Total held by 20 largest shareholders
986,765,755
72.11
Total all Telenor shares
1,368,349,989
100.00
Shareholders based on beneficial ownership 2)
Name of shareholders
Number of shares
%
1
Government of Norway
738,432,900
53.97
2
Folketrygdfondet
67,296,911
4.92
3
BlackRock
39,217,122
2.87
4
Vanguard
28,025,423
2.05
5
DWS Investments
24,898,946
1.82
6
Storebrand Asset Management
20,598,274
1.51
7
DNB Asset Management AS
19,354,251
1.41
8
KLP Kapitalforvaltning AS
15,031,122
1.10
9
Union Investment
14,158,102
1.03
10
State Street Investment Management
12,375,937
0.90
11
Nordea Funds
8,874,912
0.65
12
Arrowstreet Capital
8,844,474
0.65
13
Alfred Berg Kapitalforvaltning
8,814,549
0.64
14
Deka Investments
8,444,638
0.62
15
UBS Asset Management
8,083,223
0.59
16
Quebec Deposit and Investment Fund (CDPQ)
8,047,045
0.59
17
Danske Invest
7,311,755
0.53
18
Geode Capital Management, LLC
6,636,421
0.48
19
Aberdeen Investment Management
6,302,719
0.46
20
Pyrford International
5,998,692
0.44
Total held by 20 largest shareholders
1,056,747,416
77.23
Total all Telenor shares
1,368,349,989
100.00
1) Source: VPS share register
2) The data is provided by Nasdaq Advisory Services and is obtained through an analysis of beneficial ownership and
fund manager information provided in replies to disclosure of ownership notices issued to all custodians on the
Telenor VPS share register. Every reasonable effort has been made to verify the data; however, neither Telenor nor
Nasdaq Advisory Services can guarantee the accuracy of the analysis.
 
Note 40
Events after the reporting period
Divestment of True Corporation
On 22 January 2026, Telenor entered into an agreement to sell its 30.3% ownership interest in True
Corporation in Thailand to Arise Digital Technology Company Ltd in two tranches. The first tranche to sell
24.95% of the shares was completed on 13 March 2026 at the agreed price of THB 11.70 per share,
equivalent to a cash proceeds of approximately THB 98.9 billion (NOK 30 billion) received at closing and a
deferred payment of THB 2.0 billion (NOK 0.6 billion), due 6 months after closing.
The agreement also includes a mutual put/call option for the sale of Telenor’s remaining 5.35% interest,
exercisable two years after completion of the initial transaction, at the higher of THB 11.70 per share and
the volume-weighted average price over the last 90 trading days prior to the trading day.
Hedging arrangements have been entered into to convert the Thai baht proceeds into other currencies in
line with the intended use of funds.
Grameenphone final dividend for 2025
On 2 February 2026, the Board of Directors of Grameenphone Ltd. proposed final dividend for 2025 of
BDT 10.50 per share, which corresponds to approximately NOK 1.2 billion total dividend and
approximately NOK 0.5 billion for the non-controlling interests ownership share.
Telenor ASA dividend for 2025
Based on the performance during the year, the Board of Directors of Telenor ASA proposes an ordinary
dividend of NOK 9.70 per share for 2025, to be declared by the Annual General Meeting (AGM) on 19 May
2026. The proposed dividend shall be split into two tranches of NOK 5.00 and NOK 4.70 per share, to be
paid in June and October 2026 respectively, and represents a 1% increase per share compared to 2024.
Share buyback programme
The Board of Directors has resolved a three‑year share buyback programme of NOK 15 billion. The
programme follows Telenor’s established shareholder remuneration framework, which includes
dividends and share repurchases, and will be executed subject to AGM‑granted authorisations and
proportionate share redemptions with the Norwegian state to maintain its ownership share. The Board
will assess the annual execution of the programme in line with Telenor’s financial ambitions and balance
sheet targets.
700MHz spectrum award in Grameenphone
On 21 January 2026, the Bangladesh Telecommunication Regulatory Commission approved the allocation
of 2×10 MHz spectrum in the 700 MHz band to Grameenphone Ltd., a 55.8%-owned subsidiary of Telenor
ASA. The spectrum will be awarded at a base price of approximately BDT 22 billion (around NOK 2 billion)
for a 13-year licence commencing  from 1 June 2026, payable in ten annual instalments, with additional
annual fees estimated at BDT 240 million (around NOK 23 million) from 2027.
Fourth-quarter events in True Corporation (adjusted)
On 19 February 2026, True Corporation issued their fourth-quarter 2025 results where they reported
significant one-time effects, of which impacted Telenor's share negatively with NOK 153 million. Telenor
has recognised the significant one-time effects in the income statement line “share of net income (loss)
from associates and joint ventures” for 2025.  Refer to note 35 Associates and joint arrangements for
further information
India Supreme Court ruling impacting Spectrum charge dispute (adjusted)
On 20 February 2026, the Indian Supreme Court issued a judgment in a related operator’s case, clarifying
the one‑time spectrum charge and related interest. The ruling is expected to set a precedent that may be
relevant to the review of Telenor’s corresponding case (see note 12 Held for sale and discontinued
operations and note 23 Legal disputes and contingencies). As a result, the Group reassessed the
provision, increasing the loss from discontinued operations by NOK 1,212 million and liabilities held for
sale by NOK 1,196 million, with a NOK 16 million positive effect in OCI.
Easypaisa deferred tax recognition (adjusted)
In March 2026, the associate Easypaisa Digital Bank’s audited 2025 financial results were finalised and
released, confirming the recognition of a deferred tax asset of PKR 10.8 billion on previously
unrecognised tax losses carried forward. As a result, Consequently, Telenor has adjusted share of net
income from associated companies and joint ventures  with NOK 214 million for 2025.
 
Parent company .jpg
Parent company
financial statements
(Telenor ASA)
Telenor ASA is a holding company with the executive
management and the internal bank of Telenor Group. It also
holds other typical corporate functions such as strategy, risk,
communications, research and development, security, people,
finance, legal and internal audit & investigation. The parent
company financial statements have been prepared in
accordance with simplified IFRS Accounting Standards.
Connecting customers to what matters most has been the core of
our business for 168 years. Our ambition is to deliver critical
connectivity and services to customers and societies, continue to
strengthen our responsible business agenda and utilise the
 
Parent company income statement
Telenor ASA 1 January – 31 December
NOK in millions
Note
2025
2024
Revenues
355
678
Salaries and personnel costs
(663)
(702)
Other operating expenses
(582)
(1,086)
EBITDA
(890)
(1,110)
Depreciation, amortisation and impairment losses
(52)
(29)
Operating Profit
(942)
(1,139)
Financial income
17,158
29,958
Financial expenses
(3,100)
(4,338)
Net currency gains (losses)
(619)
(2,159)
Net change in fair value of financial instruments
(128)
434
Net gains (losses and impairment) on financial assets
(514)
(3,522)
Net financial income (expenses)
12,797
20,373
Profit before taxes
11,855
19,234
Income taxes
(217)
1,049
Net income
11,638
20,283
Parent company statement of comprehensive income
Telenor ASA 1 January – 31 December
NOK in millions
2025
2024
Net Income
11,638
20,283
Other comprehensive income (loss)
Remeasurement of defined benefit pension plans
217
26
Income taxes on pension remeasurement
(48)
(5)
Items that will not be reclassified to income statement
169
21
Other comprehensive income (loss), net of taxes
169
21
Total comprehensive income (loss)
11,807
20,304
 
Parent company statement of financial position
Telenor ASA as of 31 December
NOK in millions
Note
2025
2024
ASSETS
Deferred tax assets
3,832
3,580
Pension funds
546
319
Goodwill
20
20
Right-of-use assets
706
754
Property, plant and equipment
32
37
Shares in subsidiaries
166,179
160,433
Non-current interest-bearing receivables from Group
companies
30,971
33,471
Other non-current financial assets
9, 11
857
1,853
Total non-current assets
203,143
200,467
Trade and other receivables from Group companies
364
233
Trade receivables external
1
2
Current receivables Group companies
521
1,790
Other current financial assets
9, 11, 15
600
425
Cash and cash equivalents
13,334
8,595
Total current assets
14,821
11,045
Total assets
217,964
211,512
NOK in millions
Note
2025
2024
EQUITY AND LIABILITIES
Equity
107,794
109,129
Liabilities
Non-current lease liabilities
7, 15
683
725
Non-current interest-bearing external liabilities
74,092
72,651
Non-current non-interest-bearing external liabilities
672
767
Pension obligations
500
519
Other provisions
26
45
Total non-current liabilities
75,973
74,707
Current lease liabilities
7, 15
53
53
Current interest-bearing liabilities to Group companies
20,772
17,917
Current interest-bearing external liabilities
11,905
7,651
Current non-interest-bearing liabilities to Group companies
11, 13, 15
109
238
Current non-interest-bearing external liabilities
1,359
1,817
Total current liabilities
34,197
27,676
Total equity and liabilities
217,964
211,512
 
Parent company statement of cash flows
Telenor ASA 1 January – 31 December
NOK in millions
Note
2025
2024
Profit before taxes
11,855
19,234
Income taxes paid
(54)
(5)
Net (gains) losses, impairment and change in fair value of
financial assets and liabilities
514
3,522
Depreciation, amortisation and impairment losses
52
29
Net interest (income) expenses (external)
2,061
2,275
Received dividend
4,821
22,105
Recognised dividend
(4,821)
(22,105)
Net changes in interest accruals against Group companies
(849)
(1,261)
Net currency (gains) losses not relating to operating activities
231
2,663
Interest received (external)
303
691
Interest paid (external)
(2,228)
(2,990)
Net changes in other accruals
(3,349)
(356)
Net cash flow from operating activities
8,536
23,802
Purchases of property, plant and equipment and intangible
assets
(4)
(36)
Purchases of and capital increase in subsidiaries
(3,326)
—
Net cash flow from investing activities
(3,330)
(36)
NOK in millions
Note
2025
2024
Proceeds from borrowings
12,704
4,798
Repayments of borrowings
(7,607)
(12,548)
Payments of lease liabilities
(36)
(47)
Net change in receivables and payables to group companies
7,673
(9,297)
Purchase of treasury shares
(216)
(2,027)
Received from sale of treasury shares
214
134
Dividends paid to equity holders of Telenor ASA
(13,135)
(13,082)
Net cash flow from financing activities
(403)
(32,069)
Effect on cash and cash equivalents of changes in foreign
exchange rates
(64)
8
Net change in cash and cash equivalents
4,739
(8,295)
Cash and cash equivalents as of 1 January
8,595
16,890
Cash and cash equivalents as of 31 December
13,334
8,595
 
Parent company statement of changes in equity
Telenor ASA – for the years ended 31 December 2024 and 2025
NOK in millions (except for number of shares)
Number of Shares
Share Capital
Treasury Shares
Share Premium
Pension
remeasurement
Other Reserves
Retained Earnings
Total Equity
Equity as of 1 January 2024
1,399,458,033
8,397
(87)
69
85
(20,906)
116,238
103,796
Net income for the period
—
—
—
—
—
—
20,283
20,283
Other comprehensive income for the
period
—
—
—
—
21
—
—
21
Total comprehensive income
—
—
—
—
21
—
20,283
20,304
Dividends
—
—
—
—
—
—
(13,082)
(13,082)
Purchase of treasury shares 1)
—
—
(101)
—
—
(1,794)
—
(1,895)
Cancellation of shares
(31,108,044)
(187)
187
—
—
—
—
—
Share-based payment, exercise of share
options and distribution of shares
—
—
1
—
—
5
—
6
Equity as of 31 December 2024
1,368,349,989
8,210
—
69
106
(22,695)
123,439
109,129
Net income for the period
—
—
—
—
—
—
11,638
11,638
Other comprehensive income for the
period
—
—
—
—
169
—
—
169
Total comprehensive income
—
—
—
—
169
—
11,638
11,807
Dividends
—
—
—
—
—
—
(13,135)
(13,135)
Purchase of treasury shares 1)
—
—
—
—
—
(4)
—
(4)
Share-based payment, exercise of share
options and distribution of shares
—
—
(1)
—
—
(2)
—
(3)
Equity as of 31 December 2025
1,368,349,989
8,210
(1)
69
275
(22,701)
121,942
107,794
1) The share buyback includes net movement in shares purchased/allocated for ESP and LTI program.
 
Notes to the financial statements of parent company
Telenor ASA
General information and summary of significant
Cash and cash equivalents
accounting principles
Financial instruments and risk management
Salaries and personnel costs
Equity and dividends
Other operating expenses
Current and non-interest-bearing liabilities
Research and development costs
Pension obligations
Financial income and expenses
Related Parties
Income taxes
Guarantees
Leases
Shares in subsidiaries
Other financial assets
 
Note 1
General information and summary of significant accounting
principles
Telenor ASA is the holding company with the executive management and internal bank (Group Treasury)
of the Telenor Group. It also holds other typical corporate functions such as strategy, risk,
communications, research and development, security, people, finance, legal and internal audit &
investigation.
Basis of preparation
The financial statements have been prepared in accordance with simplified IFRS Accounting Standards
pursuant to the Norwegian Accounting Act § 3-9 and regulations regarding simplified application of IFRS
Accounting Standards issued by the Ministry of Finance on 7 February 2022.
Telenor ASA’s accounting principles are consistent with the accounting principles for the group. Where
the notes for the parent company are substantially different from the notes for the group, these are
shown below. Otherwise, reference is made to the notes for the consolidated financial statements.
Revenues and operating expenses
Revenues are mainly sale of group services to other group companies, sale of research and development
services and sale of other consultancy services. Purchases from other group companies consist mainly
of consultancy fees in strategic group projects, property lease, IT-operations, and maintenance.
Investment in subsidiaries
Shares in subsidiaries and loans provided to subsidiaries are evaluated at the lower of cost or fair value.
Any impairment losses and reversal of impairment losses are classified as net gains (loss and
impairment) on financial assets in the income statement.
Cash pool arrangement
Telenor has established cash pool arrangements where Telenor ASA is the account holder and the other
companies in the group are sub-account holders or participants. Subsidiaries in which Telenor owns less
than 90% of the shares are normally not participants in the cash pool arrangements held by Telenor ASA.
The cash pool arrangements allow netting of cash positions within the group, hence the group's net
deposits in the arrangement is an outstanding balance between Telenor ASA and the financial institution.
Non-current interest-bearing liabilities
Net change in group internal drawing rights are loans to, and placements from group companies. These
loans and placements have high turnover and are presented net. Telenor ASA conducts the main part of
the external debt financing in the group, and provides loan and guarantees to, and receives deposits
from group companies.
 
Note 2
Salaries and personnel costs
Please refer to the corporate governance section of the Board of Directors’ report as well as note 37 and
note 38 of the consolidated financial statements, for further information about compensation to the
Board of Directors, management and auditor.
NOK in millions
2025
2024
Salaries and holiday pay
(496)
(498)
Social security tax
(68)
(85)
Pension cost including social security tax (note 14)
(55)
(60)
Share-based payments 1)
(24)
(31)
Other personnel costs
(20)
(28)
Total salaries and personnel costs
(663)
(702)
Number of labour-years employed, average
273
287
1) Share-based payments are costs related to Telenor's employees share program and Long Term Incentive plan (LTI) for senior
executives and key personnel.
Note 3
Other operating expenses
NOK in millions
2025
2024
Operating expenses related to country offices and services from
shared service centres
(46)
(156)
Cost of premises, vehicles, office equipment, operation and
maintenance etc.
(109)
(108)
Marketing, representation and sales commission
(34)
(29)
Workforce reductions and onerous contracts
(3)
(34)
Other operating expenses 1)
(390)
(759)
Total other operating expenses
(582)
(1,086)
1) Other operating expenses are primarily related to safeguarding of interests and assessment of new market
opportunities. In addition, audit fees and other fees to the auditor are included, see note 38 in the consolidated
financial statements. Provision of bad debt of NOK 12 million is recognised against intercompany trade receivables,
a reduction of NOK 174 million compared to 2024 related to sale of Telenor Pakistan (Private) Ltd.
Note 4
Research and development costs
Research and development expenses in Telenor ASA were NOK 65 million in 2025 and NOK 61 million in
2024 . Research and development activities related to new technologies and secure full utilisation of
existing technologies and network.
 
Note 5
Financial income and expenses
NOK in millions
2025
2024
Interest income from Group companies
1,253
1,698
Interest income (external)
313
691
Group contribution and dividends from subsidiaries
15,583
27,565
Other financial income
9
4
Total financial income
17,158
29,958
Interest expenses to Group companies
(686)
(1,307)
Interest expenses (external)
(2,374)
(2,966)
Other financial expenses
(40)
(65)
Total financial expenses
(3,100)
(4,338)
Foreign currency gain
9
679
Foreign currency loss
(628)
(2,838)
Net foreign currency gains (losses)
(619)
(2,159)
Net change in fair value financial instruments at fair value through profit or loss
(151)
341
Net change in fair value of hedging instruments and hedged items
23
93
Net change in fair value of financial instruments
(128)
434
Impairment and losses on loans to group companies 1)
(5)
—
Impairment losses on shares in subsidiaries 2)
(509)
(3,522)
Net gains (losses and impairment) on financial assets
(514)
(3,522)
Net financial income (expenses)
12,797
20,373
1) Impairment and losses on loans to group companies in 2025  related to an impairment of a financial receivable in
Telenor Tracking Solutions AS.
2) Impairment  losses on shares in subsidiaries in 2025 are related to impairment of NOK 509 million in Telenor GTI 
AS.  Impairment losses on shares in subsidiaries in 2024  are related to impairment of NOK 3,316 million in Telenor
Communication II AS and NOK 206 million in Telenor Shared Services AS.
Group contribution and dividends received from group companies are recognised as financial income in
the year it is approved by the General Meeting in the relevant company and Telenor ASA obtains the right
to the group contribution and dividends.
In 2025, Telenor ASA received and recognised taxable group contribution, which relates to the financial
year 2024, from Telenor KB AS of NOK 4,427 million. Telenor ASA also received and recognised tax-free
group contributions, which relates to the financial year 2024, from Telenor Mobile Communications AS of
NOK 3,500 million and Telenor Asia Holding AS of NOK 2,835 million. Telenor ASA also received dividends
of NOK 3,445 million from Telenor Mobile Holding AS, dividends of NOK 700 million from Telenor
Networks Holding AS and dividends of NOK 676 million from Telenor GTI AS. In 2025, Telenor ASA
provided a group contribution of NOK 2,346 million to Telenor Asia Holding AS, with tax effect for the
2023 income year, recorded as a capital contribution in the intermediate holding company Telenor
Holding AS.
In 2024, Telenor ASA received and recognised tax-free group contribution, which relates to the financial
year 2023,  from Telenor Mobile Communications AS of NOK 2,360 million and Telenor Asia Holding AS of
NOK 3,100 million. Telenor ASA also received dividends of NOK 17,300 million from Telenor Mobile
Holding AS, dividends of NOK 3,200 million from Telenor Networks Holding AS, dividends of NOK 1,325
million from Telenor Communication II AS and dividends of NOK 280 million from Telenor Shared
Services AS.
 
Note 6
Income taxes
Income tax and effective tax rate
NOK in millions
2025
2024
Profit before taxes
11,855
19,234
Change in group contribution prior year
(516)
—
Resolution of disputed items and adjustment in prior years' current income
tax
(1)
(49)
Change in deferred taxes
300
1,098
Income Tax
(217)
1,049
Tax Basis
Profit before taxes
11,855
19,234
Effect of other comprehensive income
217
26
Non-deductible expenses and tax-free income
293
3,574
Group Contribution prior year
(3,081)
—
Dividend – tax-free
(4,821)
(22,105)
Group contribution prior year - tax-free
(6,335)
(5,460)
Changes in temporary differences recognised in income statement
(3,436)
56
Prior years adjustments to estimated tax
(9)
80
Group contribution current year
6,147
3,081
Tax loss carryforwards
(830)
1,514
Tax basis for the year
—
—
Current taxes at nominal income tax rate in Norway (22% in 2025 and
2024)
—
—
NOK in millions
2025
2024
Effective Tax rate
Income tax expense at corporate income tax rate in Norway (22% in 2025 and
2024)
(2,608)
(4,231)
Non-deductible expenses and tax-free income
(112)
(792)
Accounting effect of received tax-free dividend
1,060
4,863
Accounting effect of received tax-free group contribution
1,394
1,201
Resolution and adjustments of disputed item
1
3
Other
48
5
Income tax
(217)
1,049
Effective tax rate in %
1.8%
-5.5%
 
Temporary differences
NOK in millions
2025
2024
Changes
Temporary differences as of 31 December
Non-current assets
7
5
2
Interest element in connection with fair value hedges of liabilities
844
1,257
(413)
Financial derivatives
(1,642)
(1,954)
312
Losses on guarantees
(280)
(280)
—
Unrealised foreign exchange losses and gains on non-current
borrowings
(7,673)
(11,588)
3,915
Other accruals for liabilities
(42)
(58)
16
Pension liabilities
47
(200)
247
Group contribution
(6,147)
(735)
(5,412)
Disallowed interest deduction carried forward
(1,847)
(1,204)
(643)
Tax loss carryforwards
(684)
(1,514)
830
Total temporary differences as of 31 December
(17,417)
(16,271)
(1,146)
Tax Rate
22%
22%
—
Net deferred tax assets
3,832
3,580
252
Changes in net deferred tax assets:
Recognised in other comprehensive income 1)
(48)
Recognised in the income statement
300
1) Deferred taxes recognised in other comprehensive income is related to tax re-measurement of defined benefit
pension plans. Other comprehensive income elements are presented gross in the comprehensive income with the
related tax effect on a separate line. Tax effect of 22% is included in change in deferred taxes.
The general tax rate in Norway is 22% in 2025.
Non-deductible expenses and tax-free income for 2025 includes impairment on shares in Telenor GTI AS
with NOK 509 million. For 2024 impairment on shares in Telenor Communication II AS with NOK 3,316
million and in Telenor Shared Services AS with NOK 206 million were included.
For 2025, Telenor ASA has elected, same as for 2024, to apply the option under Norwegian tax rules to
treat accumulated unrealised foreign losses on non-current borrowings as a temporary difference, but
not for the entire loss in 2025.
 
Note 7
Leases
Right-of-use assets
NOK in millions
Buildings
Computers
Accumulated cost
As of 1 January 2024
978
—
Additions and remeasurement 1)
(100)
1
As of 31 December 2024
878
1
Additions
19
2
Derecognition
(27)
—
As of 31 December 2025
870
3
Accumulated depreciation
As of 1 January 2024
(101)
—
Amortisation
(24)
—
As of 31 December 2024
(125)
—
Amortisation
(41)
(1)
As of 31 December 2025
(166)
(1)
Carrying amount
As of 31 December 2024
753
1
As of 31 December 2025
704
2
Related lease liability disaggregated per class of right- of-use assets
As of 31 December 2024
777
1
As of 31 December 2025
735
1
1) Reassessment of lease liability based on current lease payment.
L ease liability
2025
2024
NOK in millions
Current
Non-
current
Total
Current
Non-
current
Total
Lease liability related to
buildings and computers
53
683
736
53
725
778
Total lease liabilities
53
683
736
53
725
778
Group as lessee
Telenor disposed its ownership of the headquarter office building at Fornebu, Norway in 2020. Upon
closing of the transaction, the group entered into several lease agreements with Snarøyveien 30 AS for
leasing back office space in parts of the building. In 2021 Telenor has entered corresponding new lease
agreements with group companies that have offices at Fornebu with the same conditions.
The non-cancellable period under the lease agreements is between 7-15 years, with a lease term of 7-25
years.
Telenor ASA has accounted for the new lease agreements in accordance with IFRS 16 Leases from
commencement date of the agreement on 1 October 2021. Lease liability and a corresponding right-of-
use asset is recognised at the commencement date of the lease.
 
The lease liabilities maturity profile
NOK in millions
31. December 2025
< 1 year
2 years
3 years
4 years
5 years
6 years
7 years
8 years
9 years
10 years
>10 years
Lease liabilities - buildings and computers
736
53
41
37
37
37
37
37
37
37
37
346
Future interest payments
178
17
16
15
14
14
13
12
11
10
10
46
Total including future interest
914
70
57
52
51
51
50
49
48
47
47
392
Changes in lease liabilities
NOK in millions
2025
2024
Lease liabilities as of 1 January
778
924
Increase in lease liabilities related to other lease contracts due to new contracts
or modification of existing contracts
(6)
(99)
Increase due to interest expense accrued
18
7
Decrease due to repayments of principal portion of lease liabilities
(36)
(47)
Decrease due to repayments of interest portion of lease liabilities
(18)
(7)
Lease liabilities as of 31 December
736
778
Cash payments made relating to lease contracts
NOK in millions
Classification in cash flow
statement
2025
2024
Repayments of lease liabilities – principal portion
Financing activities
36
47
Repayments of lease liabilities – interest portion
Operating activities
18
7
Total cash outflow
54
54
Expenses recognised in the income statement related to lease contracts
NOK in millions
Classification in income statement
2025
2024
Depreciation of right-of-use assets 1)
Depreciation and amortisation
42
24
Interest expenses on lease liabilities 1)
Financial expenses (note 5)
18
7
Variable lease expenses not dependent on
index or rate
Other operating expenses (note 3)
29
30
Total
89
61
1) Depreciation was reduced by NOK 19 million and interest expenses was  reduced by NOK 12 million in 2024 regarding
the reassessment of lease liability.
                                                                                                                                                                                                                                                 
 
Note 8
Shares in subsidiaries
The table below sets forth Telenor ASA’s direct ownership interest in its subsidiaries. These subsidiaries
are mainly holding companies. Ownership interests correspond to voting interest if not otherwise stated.
Telenor subsidiaries  at year-end 2025  are listed in note 34 in the consolidated financial statements.
Shares in subsidiaries
NOK in millions
Office
Ownership
interest
in % 2025
Ownership
interest
in % 2024
Carrying amount
as of 31
December 2025
Carrying amount
as of 31
December 2024
Telenor Networks Holding AS 1)
Norway
100.0
100.0
84,261
80,817
Telenor Shared Services AS
Norway
100.0
100.0
420
420
Telenor Communication II AS 2)
Norway
100.0
100.0
4,505
3,920
Telenor Mobile Holding AS 3)
Norway
100.0
100.0
72,806
70,977
Telenor KB AS
Norway
100.0
100.0
—
—
Telenor Forsikring AS
Norway
100.0
100.0
300
300
Telenor Maritime AS 4)
Norway
98.9
98.9
172
172
Telenor GTI AS 5)
Norway
100.0
100.0
3,205
3,714
Telenor Real Estate AS
Norway
100.0
100.0
105
105
Telenor Digital Infrastructure
Holding AS 6)
Norway
100.0
100.0
406
10
Telenor Nordics AS
Norway
100.0
100.0
—
—
Total
166,179
160,433
1) The increase in carrying amount relate to paid-in capital as part of a restructuring of the tower companies under
one holding company in 2025
2) There has been a capital injection from Telenor ASA to Telenor Communication II AS in 2025.
3) There has been a capital contribution from Telenor ASA to Telenor Mobile Holding AS in 2025.
4) The remaining 1.1% of shares in Telenor Maritime AS are owned by Telenor Communication II AS.
5) The shares in Telenor GTI AS were impaired in 2025.
6) There has been a capital injection from Telenor ASA to Telenor Digital Infrastructure Holding AS in 2025.
Note 9
Other financial assets
NOK in millions
2025
2024
Capital contribution in Telenor Pension Fund 1)
298
298
Derivatives financial instruments
233
1,197
Other financial assets external
326
358
Total other non-current financial assets
857
1,853
Receivables from Group companies
149
196
Other current financial assets external
451
229
Total other current financial assets
600
425
1) The amount capitalised in the statement of financial position is the cost price, which is considered an
approximation of fair value. Telenor ASA holds the entire core capital in the Telenor Pension Fund. The capital
contribution to Telenor Pension Fund is classified as equity investment.
 
Note 10
Cash and cash equivalents
NOK in millions
2025
2024
Net deposit in cash pool
6,266
6,380
Other deposits
7,068
2,215
Total cash and cash equivalents
13,334
8,595
Deposits in cash pool by subsidiaries
14,817
12,139
Drawings on cash pool by subsidiaries
(521)
(1,790)
Drawings on cash pool by Telenor ASA
(8,030)
(3,969)
Net deposits in cash pool
6,266
6,380
Note 11
Financial risk management
Telenor ASA’s treasury function is responsible for financial risk management including liquidity
management, interest rate risk, managing foreign exchange risk, credit risk and capital management.
The activities in the treasury function are performed according to policies and procedures approved by
the Board of Directors of Telenor ASA.
Telenor ASA issues debts in Norwegian and foreign capital market mainly through certificates and
bonds. In addition, Telenor ASA has a sustainability-linked committed syndicated revolving credit facility
(RCF) of EUR 1.8 billion with maturity to 2030. The RCF was undrawn as of 31 December 2025.
Financing of the Group’s activities implies that Telenor ASA’s income statement is exposed to changes in
interest rates in the market. Fluctuation in interest rates also influences the fair value of assets and
liabilities.
Telenor ASA holds debt in other currencies than Norwegian Kroner (NOK) and is exposed to currency risk
related to changes in value of NOK compared to other currencies. Net investment hedge relationships
are established to partly match currency fluctuation on debt instruments to currency fluctuations on
foreign investments.
The Company is exposed to credit risk related to receivables and financial instruments with positive
value against external parties and other companies in the Group.
Telenor ASA uses derivatives as forward currency contracts and interest rate swaps to manage the risk
exposure related to changes in currency and interest rates. All derivative contracts are measured at fair
value with changes through profit and loss. If the derivatives are designated for cash flow hedge
accounting or as part of a hedge of net investment, the changes in fair value are recognised as other
comprehensive income.
See also note 27 and note 31 in the consolidated financial statements where financial risks and
accounting for financial instruments are explained in detail.
 
Fair value of financial instruments
Principles for estimating fair values
Based on the characteristics of the financial instruments that are recognised in the financial statements,
the financial instruments are grouped into the classes and categories described below. The estimated
fair values of the financial instruments are based on market prices and the valuation methodologies per
class are described below.
Fair value hierarchy
Telenor ASA measures fair values using the following fair value hierarchy that reflects the significance of
the inputs used in measuring fair value:
Level 1: Quoted prices (unadjusted) in active markets for identical financial instruments.
Level 2: Inputs other than quoted prices included within Level 1 that are observable for the asset or
liability, either directly (i.e. as prices) or indirectly (i.e. derived from prices).
Level 3: Inputs for assets or liabilities that are not based on observable market data (unobservable
inputs).
Interest-bearing liabilities
Fair values of interest-bearing liabilities are based on quoted prices where available. Interest-bearing
liabilities that are not traded in an active market have been calculated using yield curves, which
incorporates estimates of the Telenor ASA credit spread. The credit curve has been extrapolated using
indicative prices on debt issuance by Telenor ASA for different maturities. The yield curves have been
interpolated from cash and swap curves observed in the market for different currencies and maturities.
Trade receivables and other current and non-current financial assets
For trade receivables and other current receivables, the nominal amount is assessed to be a reasonable
approximation of fair value. The effect of not discounting is considered to be immaterial for this class of
financial instruments.
Equity investments
Fair values for listed shares are based on quoted prices at the end of the reporting period. Fair value of
unlisted shares is calculated using commonly used valuation techniques or measured at cost if the
investment does not have a quoted market price in an active market and the fair value cannot be reliably
measured.
Trade payables and other non-interest-bearing financial liabilities
For trade payables and other non-interest-bearing financial liabilities the nominal amount is assessed to
be a reasonable approximation of fair value. The effect of not discounting is considered to be immaterial
for this class of financial instruments.
Cash and cash equivalents
The fair value for this class of financial instruments is assessed to be equal to the nominal amount.
Derivatives
Fair values of currency swaps, foreign currency forward contracts and interest rate swaps are estimated
based on calculating the net present value of future cash flows, using interest rate curves, exchange
rates and currency spreads as of 31 December 2025 and 2024, respectively.
The tables below show the maturity profile of Telenor ASA’s debt in nominal values:
 
Maturity profile 2025
NOK in millions
Carrying amount
Total as of 31 December 2025
2026
2027-2029
2030-2034
2035>
Interest-bearing liabilities
Bonds and Commercial Papers
84,899
85,216
11,843
29,649
27,881
15,843
Other interest-bearing liabilities
1,098
—
—
—
—
—
Total interest-bearing liabilities external
85,997
85,216
11,843
29,649
27,881
15,843
Other interest-bearing liabilities Group companies
5,955
5,955
5,955
—
—
—
Drawing on Group cash pools
14,817
14,817
—
—
—
14,817
Interest-bearing liabilities Telenor Group
20,772
20,772
5,955
—
—
14,817
Non-interest-bearing liabilities
Trade and other payables external
832
832
832
—
—
—
Trade and other payables Group companies
77
77
77
—
—
—
Other current non-interest-bearing liabilities
177
177
177
—
—
—
Derivative financial instruments liabilities
1,053
1,053
382
209
463
—
Other non-current non-interest-bearing liabilities
26
26
—
—
—
—
Total non-interest-bearing liabilities
2,165
2,165
1,468
209
463
—
Total
108,934
108,153
19,266
29,858
28,344
30,660
Future interest payments
12,048
1,941
5,035
4,523
548
Total including future interest payments
108,934
120,201
21,207
34,893
32,867
31,208
 
Maturity profile 2024
NOK in millions
Carrying amount
Total as of 31 December 2024
2025
2026-2028
2029-2033
2034>
Interest-bearing liabilities
Bonds and Commercial Papers
78,654
80,090
7,650
26,677
28,108
17,655
Other interest-bearing liabilities
1,647
—
—
—
—
—
Total interest-bearing liabilities external
80,301
80,090
7,650
26,677
28,108
17,655
Other interest-bearing liabilities Group companies
5,778
5,778
5,778
—
—
—
Drawing on Group cash pools
12,139
12,139
—
—
—
12,139
Interest-bearing liabilities Telenor Group
17,917
17,917
5,778
—
—
12,139
Non-interest-bearing liabilities
Trade and other payables external
724
724
724
—
—
—
Trade and other payables Group companies
238
238
238
—
—
—
Other current non-interest-bearing liabilities
255
255
255
—
—
—
Derivative financial instruments liabilities
1,606
1,606
840
634
132
—
Other non-current non-interest-bearing liabilities
45
45
—
30
15
—
Total non-interest-bearing liabilities
2,867
2,867
2,057
664
147
—
Total
101,085
100,874
15,485
27,341
28,255
29,794
Future interest payments
—
10,158
1,940
4,317
3,199
701
Total including future interest payments
101,085
111,032
17,425
31,658
31,454
30,495
For specification regarding external interest-bearing liabilities in Telenor ASA, see note 30 in the consolidated financial statements.
 
Changes in external interest-bearing liabilities
NOK in millions
2025
2024
As of 1 January
80,301
84,110
Change in cash flow from financing activities
4,097
(7,750)
Change in fair value adjustment of hedge items
399
800
Change in fair value of hedge instruments
(550)
(843)
Effects from changes in foreign exchange rates
779
3,793
Interest 1)
36
41
Other changes
935
150
As of 31 December
85,997
80,301
1) Classified as cash flow from operating activities
Note 12
Equity and dividends
Allocation of equity and dispositions over the last two years is shown in a separate table, see statement
of changes in shareholders’ equity. Nominal value per share is NOK 6.
Dividends paid and proposed
2025
2024
Dividends per share in NOK – paid
9.60
9.50
Dividends per share in NOK - proposed by the Board of
Directors
9.70
9.60
Dividend of NOK 13,135 million has been recognised to equity in 2025 (NOK 13,082 million in 2024).
Board of Directors proposes an ordinary dividend of NOK 9.70 for 2025 (NOK 13,273 million), to be
declared by the Annual General Meeting (AGM) on 19 May 2026. The proposed dividend shall be split into
two tranches of NOK 5.00 and NOK 4.70 per share, to be paid in June and October 2026, respectively.
On 8 February 2023, Telenor announced a share buyback programme for the year 2023-2024. The total
programme comprised 31.1 million shares, of which 14.3 million shares were repurchased in the market
during 2023. With this, the market part of the buyback programme was finalised.
The remaining 16.8 million shares were purchased from the Kingdom of Norway through the Ministry of
Trade, Industry and Fisheries and hence the Ministry's ownership interest in Telenor of 53.97% remains
unchanged. The 31.1 million shares were cancelled following approval by the Annual General Meeting in
May 2024. The shares that were repurchased in the open market had an immediate cash effect whereas
the pro rata shares from the Norwegian state were paid simultaneously with the capital reduction in June
2024.
Note 13
Current and non-interest-bearing liabilities
NOK in millions
Category
2025
2024
Trade payables to Group companies
FLAC 1)
77
238
Financial derivatives to Group companies
FVTPL 2)
32
—
Current non-interest-bearing liabilities within the Group
109
238
Trade payables external
FLAC 1)
832
724
Government taxes, tax deductions, holiday pay etc.
NF 3)
119
124
Income taxes payable
NF 3)
1
55
Financial derivatives
FVTPL 2)
350
839
Other current liabilities
FLAC 1)
57
75
Current non-interest-bearing external liabilities
1,359
1,817
1) FLAC: Financial liabilities at amortised cost.
2) FVTPL: Fair value through profit and loss
3) NF: Non-financial assets and liabilities.
 
Note 14
NOK in millions
2025
2024
Service cost
(17)
(21)
Net interest cost
(5)
(7)
Contribution plan cost
(38)
(39)
Total pension costs recognised in the income statement
(60)
(67)
Of which reported as pension cost (note 2)
(55)
(60)
Of which reported as net interest cost (note 5 )
(5)
(7)
Pension obligations
Telenor ASA is obliged to follow and complies with the Act on Mandatory Company Pensions. The
company has a pension scheme according to the requirements set in the Act. Telenor ASA follows the
same assumptions as the group, see note 21 to the consolidated financial statements.
Telenor ASA expects to contribute approximately NOK 72 million to the Telenor Pension Fund in 2026. A
total of 46 employees were covered by defined plan of the Telenor Pension Fund. Telenor Pension Fund
paid out pensions to 372 persons.
Changes in the defined benefit obligation and fair value of plan assets
Pension costs
2025
2024
NOK in millions
Defined benefit
obligation
Fair value plan assets
Net liability defined
benefit
Defined benefit
obligation
Fair value plan assets
Net liability defined
benefit
As of 1 January
(1,413)
1,213
(199)
(1,398)
1,146
(251)
Service cost
(17)
—
(17)
(21)
—
(21)
Net interest
(46)
41
(5)
(45)
38
(7)
Sub-total included in Income Statement
(63)
41
(22)
(66)
38
(28)
Return on plan assets (excluding amounts included in net interest)
—
186
186
—
34
34
Actuarial changes arising from changes in financial assumptions
51
—
51
34
—
34
Experience adjustments
(21)
—
(21)
(42)
—
(42)
Sub-total included in Other Comprehensive Income
30
186
216
(8)
34
26
Effects of business combinations and disposals
36
(39)
(3)
(10)
7
(3)
Contributions by employer
—
27
27
—
34
34
Benefits paid
74
(46)
28
69
(46)
23
As of 31 December
(1,336)
1,382
46
(1,413)
1,213
(199)
Of which classified as:
Pension obligations
(500)
(519)
Pension assets 1)
546
319
1) Telenor does not have a right to use the net funds in the funded plans to settle the obligations under the unfunded plans
 
Note 15
Related parties
Telenor ASA’s transactions with its major shareholder, the Norwegian State represented by the Ministry
of Trade, Industry and Fisheries, are discussed in note 36 to the consolidated financial statements.
Telenor ASA’s other related parties consist mainly of subsidiaries of the group. Telenor ASA sells and
buys services from these companies, see note 1 for further description, and provides loans and receives
deposits from the companies. When permissible by local rules and regulations, subsidiaries owned 90%
or more are part of Telenor ASA’s cash pool systems and the internal bank in Group Treasury. Through
the internal bank, the subsidiaries can get loans, place excess liquidity, and make currency exchanges.
In addition, Telenor ASA receives dividends that are recognised as financial income, see note 5 . Group
contributions and dividends recognised in 2025 and 2024 of NOK 15,583 million and NOK 27,565 million,
respectively, are received from companies within Other units.
Lease liabilities to Telenor Real Estate AS of NOK 735 million in 2025 and NOK 777 million in 2024 are
included under financial transactions, Liabilities, see note 7.
Sales to and purchases from Group companies
2025
2024
NOK in millions
Sales
Purchases
Sales
Purchases
Operational subsidiaries in the following
countries:
Norway
155
10
263
19
Sweden
70
34
134
47
Denmark
27
6
66
17
Finland
33
1
89
21
Grameenphone – Bangladesh
16
—
9
1
Pakistan
6
—
21
—
Holding companies and other entities
45
390
64
591
Total
352
441
646
696
Trade receivables and payables Group companies
2025
2024
NOK in millions
Receivables
Liabilities
Receivables
Liabilities
Operational subsidiaries in the following
countries:
Norway
43
11
29
13
Sweden
17
2
16
2
Denmark
3
2
4
3
Finland
1
1
2
2
Grameenphone – Bangladesh
107
10
123
10
Pakistan
—
—
134
—
Holding companies and other entities
315
51
41
208
Total
486
77
349
238
 
Financial income and expenses Group companies
2025
2024
NOK in millions
Financial
income
Financial
expense
Financial
income
Financial
expense
Operational subsidiaries in the following
countries:
Norway
312
30
331
95
Sweden
99
7
117
36
Denmark
—
25
4
44
Finland
175
63
106
73
Holding companies and other entities
667
561
1,140
1,059
Total
1,253
686
1,698
1,307
Financial receivables and payables Group companies
2025
2024
NOK in millions
Receivables
Liabilities
Receivables
Liabilities
Operational subsidiaries in the following
countries:
Norway
4,541
—
3,508
—
Sweden
3,594
—
2,460
—
Denmark
—
16
—
16
Finland
3,871
—
1,400
—
Holding companies and other entities
18,990
6,671
26,103
6,540
Drawings and deposits cash pool by
subsidiaries
521
14,817
1,790
12,139
Total
31,517
21,504
35,261
18,695
Note 16
Guarantees
NOK in millions
2025
2024
Guarantee liabilities
1,068
615
Guarantee liabilities contain the unrecognised guarantee liabilities issued by Telenor ASA. The guarantee
liabilities mainly consist of guarantees issued by Telenor ASA on behalf of subsidiaries.
Purchased bank guarantees are not included in the table.
 
statements and audit.jpg
Statements and audit
reports
Connecting customers to what matters most has been the core of
our business for 168 years. Our ambition is to deliver critical
connectivity and services to customers and societies, continue to
strengthen our responsible business agenda and utilise the
 
Responsibility statement by the Board and CEO
Board of Directors report (page 3 to 162 )
We confirm that, to the best of our knowledge,
the Board of Directors report have been prepared
in accordance with the Norwegian Accounting
Act and that it gives a true and fair view of the
development, performance and financial position
of the Company and the Group including a
description of the principal risks and uncertainties
that they face.
Sustainability statements (page 71 to 157)
We confirm that, to the best of our knowledge,
the sustainability statements are prepared in
compliance with the Norwegian Accounting Act
chapter 2-3 including compliance with European
Sustainability Reporting Standards (ESRS) and
Article 8 of EU Regulation 2020/852 (the EU
Taxonomy Regulation). In our opinion, the
Sustainability Statements give a true and fair view
of the group's sustainability performance in
accordance with the stated reporting
requirements.
Financial statements (page 163 to 274)
We confirm that, to the best of our knowledge,
the consolidated financial statements for the year
ended 31 December 2025 have been prepared in
accordance with IFRS® Accounting Standards as
adopted by the EU and the additional
requirements of the Norwegian Accounting Act,
and that the financial statements for the parent
company for the year ended 31 December 2025
have been prepared in accordance with simplified
IFRS® Accounting Standards pursuant to the
Norwegian Accounting Act §3-9  and the
regulations regarding simplified application of
IFRS Accounting Standards issued by the Ministry
of Finance on 7 February 2022.
Further, we confirm that, to the best of our
knowledge, the financial statements  give a true
and fair view of the Company’s and Group’s
assets, liabilities, financial position and results of
operations. We confirm that the prerequisites for
the going concern assumption exist and that the
financial statements have been prepared based
on a going concern basis.
ESEF regulation
We confirm that, to the best of our knowledge,
the annual report of Telenor ASA for the financial
year 1 January – 31 December 2025 with the file
name: tel-2025-12-31-0-en.zip have been prepared 
in compliance with the ESEF Regulation.
[This translation from Norwegian has been prepared for information purposes only.]
The Board of Directors and the President and CEO
have today approved the annual report of Telenor
ASA for 2025.
Fornebu, 25 March 2026
Jens Petter Olsen
Chair of the Board
Gyrid Skalleberg Ingerø
Deputy Chair of the Board
Ottar Ertzeid
Board member
Pieter Knook
Board member
Grethe Bergly
Board member
Marianne Dahl
Board member
Mats Granryd
Board member
Roger Rønning
Employee representative
Sune Jakobsson
Employee representative
Irene Vold
Employee representative
Benedicte Schilbred Fasmer
President and CEO
Statement from the
Corporate Assembly
On 25 March 2026, the Corporate
Assembly of Telenor ASA passed the
following resolution:
The Corporate Assembly recommends
that the Annual General Meeting approves
the Board’s proposal for Financial
Statements for Telenor Group and Telenor
ASA for 2025 as presented to the
Corporate Assembly, by transfer of NOK
11,638 million to retained earnings and a
dividend payment of NOK  9.70 per share
to be paid out in two instalments of NOK
5.00 per share and NOK 4.70 per share in
June and October 2026, respectively.
 
Sus 1 eng.png
Limited
assurance
report on
sustainability
statements
 
Sus 2 eng.png
 
Sus 3 eng.png
 
Sus 4 eng.png
 
Fin 1 eng.png
Audit
report on
financial
statements
 
Fin 2 eng.png
 
Fin 3 eng.png
 
Fin 4 eng.png
 
Fin 5 eng.png
 
Fin 6 eng.png
 
APM.jpg
Alternative
performance
measures (APMs)
The financial reporting of Telenor includes alternative
performance measures (APMs) in addition to the consolidated
financial statements prepare according to IFRS® Accounting
Standards. The APMs are used to enhance the understanding of
Telenor’s performance. Some measures are necessary to
understand the underlying results and enable useful
comparison of results over time. Other measures provide
insight into return of investments, capital intensity or ability to
service debt. 
Connecting customers to what matters most has been the core of
our business for 168 years. Our ambition is to deliver critical
connectivity and services to customers and societies, continue to
strengthen our responsible business agenda and utilise the
 
Performance and organic growth measures
Organic revenue growth
Organic revenue growth is defined as revenue growth adjusted for significant effects of acquisitions and
disposals of operations, and currency effects. The measure provides useful and necessary information to
investors and other stakeholders for the following reasons:
• it provides additional information on underlying growth of the business without the effect of certain
factors unrelated to its operating performance;
• it is used for internal performance analysis; and
• it facilitates comparability of underlying growth with other companies (although the term “organic” is
not a defined term under IFRS and it may not be comparable with similar measures reported by other
companies.
Organic revenue growth 2025
NOK in million
2025
2024
Change whole year
Change YoY
Total revenues
76,548
75,487
1,060
1.4%
Impact using exchange rates for 2025
(600)
600
M&A
—
Organic revenue
76,548
74,887
1,661
2.2%
Organic revenue growth 2024
NOK in million
2024
2023
Change whole year
Change YoY
Total revenues
75,487
76,400
(913)
(1.2)%
Impact using exchange rates for 2024
(31)
31
M&A
(964)
964
Organic Revenue
75,487
75,406
81
0.1%
 
Service revenues and organic service revenue growth
Service revenues consist of mobile and fixed subscription and traffic in addition to other value-added
services (not included in subscription and traffic revenues) such as Internet of Things (IoT), maritime
communication, AI Factory and other end-user related services in mobile and fixed operations.
Subscription and traffic revenues consist of revenues from mobile subscription and traffic, fixed
telephony, fixed internet/TV and fixed data services.
Organic service revenue growth is defined as service revenue growth adjusted for significant effects of
acquisitions and disposals of operations, and currency effects. The measure provides useful and
necessary information to investors and other stakeholders for the following reasons:
• it refers to the core revenue streams of the business making up more than 75% of total revenues and
almost the entire gross profit for the Group;
• it provides additional information on underlying growth of the business within these core revenue
streams, without the effect of certain factors unrelated to its operating performance;
• it is used for internal performance analysis; and
• it facilitates comparability of underlying growth with other companies (although the term “organic” is
not defined under Accounting Standards and may not, therefore, be comparable with similarly titled
measures reported by other companies).
Organic service revenue growth 2025
NOK in million
2025
2024
Change whole year
Change YoY
Service revenues
61,194
60,707
487
0.8%
Impact using exchange rates for 2025
(742)
742
M&A
—
Organic service revenues
61,194
59,965
1,229
2.0%
Organic service revenue growth 2024
NOK in million
2024
2023
Change whole year
Change YoY
Service revenues
60,707
59,062
1,645
2.8%
Impact using exchange rates for 2024
(109)
109
M&A
—
—
Organic service revenues
60,707
58,953
1,754
3.0%
Reconciliation of service revenues and total revenues
NOK in million
2025
2024
Total revenues
76,548
75,487
Less: Mobile phones and other devices
(6,810)
(6,724)
Less: Lease revenues
(1,390)
(1,292)
Revenues from rendering of services
68,347
67,471
Less: Revenue from other operators
(5,497)
(5,214)
Less: Other revenues
(1,656)
(1,550)
Service Revenues
61,194
60,707
 
Gross profit and organic growth in gross profit
Gross profit is a key financial parameter for Telenor and is the difference between total revenue and
costs of materials and traffic charges. Gross profit reflects the profitability contribution of Telenor’s
revenue growth in its markets and therefore describes Telenor’s potential for sustainable value creation.
This makes the gross profit a key financial parameter to monitor, and it is also used for internal
performance analysis. Organic growth in gross profit is defined as growth in gross profit when adjusted
for significant effects of acquisitions and disposals of operations, and currency effects.
Growth in organic gross profit 2025
NOK in million
2025
2024
Change whole year
Change YoY
Total revenues
76,548
75,487
1,060
1.4%
Cost of materials and traffic charges
(17,244)
(17,313)
69
(0.4)%
Gross profit
59,304
58,175
1,130
1.9%
Impact using exchange rates for 2025
(845)
845
M&A
—
—
Organic gross profit
59,304
57,330
1,974
3.4%
Growth in organic gross profit 2024
NOK in million
2024
2023
Change whole year
Change YoY
Total revenues
75,487
76,400
(913)
(1.2)%
Cost of materials and traffic charges
(17,313)
(18,637)
1,325
(7.1)%
Gross profit
58,175
57,763
411
0.7%
Impact using exchange rates for 2024
(120)
120
M&A
(909)
909
Organic gross profit
58,175
56,734
1,441
2.5%
Operating expenses (opex) and organic growth in operating expenses
Operating expenses (opex) is a key financial parameter for Telenor and consists of salaries and personnel
cost and other operating expenses. Telenor’s continuous effort to improve efficiency makes opex a key
financial parameter to follow. It is also used for internal performance analysis. Organic growth in
operating expenses is defined as growth in operating expenses when adjusted for significant effects of
acquisitions and disposals of operations, and currency effects.
Growth in organic operational expenses 2025
NOK in million
2025
2024
Change whole year
Change YoY
Salaries and personnel costs
9,814
9,741
73
0.7%
Other operating expenses
15,028
15,261
(233)
(1.5)%
Operational expenses
24,842
25,002
(160)
(0.6)%
Impact using exchange rates for 2025
—
(242)
242
M&A
—
—
—
Organic operational expenses
24,842
24,760
82
0.3%
Growth in organic operational expenses 2024
NOK in million
2024
2023
Change whole year
Change YoY
Salaries and personnel costs
9,741
9,771
(29)
(0.3)%
Other operating expenses
15,261
15,099
162
1.1%
Operational expenses
25,002
24,869
133
0.5%
Impact using exchange rates for 2024
—
(6)
6
M&A
(245)
245
Organic operational expenses
25,002
24,618
383
1.6%
 
Adjusted EBITDA and EBITDA margin
Earnings before interest, tax, depreciation, and amortisation (EBITDA) is a key financial parameter for
Telenor. Adjusted EBITDA is measured as EBITDA before other income and other expenses. Other
income and other expenses include items such as gains and losses on disposals of fixed assets and
operations, workforce reductions, onerous contracts, and one-time pension costs. Refer to note 8 for
more information about other income and other expenses.
Adjusted EBITDA margin is defined as adjusted EBITDA divided by total revenues. These measures are
useful to investors and other stakeholders in evaluating operating profitability on a more variable cost
basis as they exclude depreciation and amortisation expenses related primarily to capital expenses and
acquisitions that occurred in the past and non-recurring items. Adjusted EBITDA margin is used to
evaluate operating performance in relation to Telenor’s competitors. Adjusted EBITDA margin enables
comparison between segments and other operators.
Reconciliation between EBITDA and adjusted EBITDA
NOK in million
2025
2024
EBITDA
34,292
33,863
Other income
(744)
(1,479)
Other expenses
913
788
Adjusted EBITDA
34,462
33,173
Adjusted EBITDA margin
NOK in million
2025
2024
Total revenues
76,548
75,487
Adjusted EBITDA
34,462
33,173
Adjusted EBITDA margin
45.0%
43.9%
Organic growth in adjusted EBITDA
Organic growth in adjusted EBITDA is defined as growth in adjusted EBITDA, excluding significant effects
of acquisitions and disposals of operations, and currency effects. The measure provides useful and
necessary information to investors, and other stakeholders for the following reasons:
• it provides additional information on underlying growth of the business without the effect of certain
factors unrelated to its operating performance; and
• it is used for internal performance analysis.
Organic adjusted EBITDA growth in 2025
NOK in million
2025
2024
Change whole year
Change YoY
Adjusted EBITDA
34,462
33,173
1,289
3.9%
Impact using exchange rates for 2025
(603)
603
M&A
—
—
Organic adjusted EBITDA
34,462
32,570
1,892
5.8%
Organic adjusted EBITDA growth in 2024
NOK in million
2024
2023
Change whole year
Change YoY
Adjusted EBITDA
33,173
32,894
279
0.8%
Impact using exchange rates for 2024
(114)
114
M&A
(664)
664
Organic adjusted EBITDA
33,173
32,115
1,057
3.3%
 
Investments (capex), borrowings and free cash flow
Capital expenditures
Capital expenditures (capex) consist of investments in property, plant, and equipment (PPE), intangible
assets and right-of-use-assets, including licences and spectrum. Capex excludes business combinations
and asset retirement obligations, as well as discontinued operations. Capex is a measure of investments
made in the operations in the relevant period and is useful to investors and other stakeholders in
evaluating the capital intensity of the operations. Capex excl. lease and capex/revenues is deemed to
better gauge the actual capital expenditures incurred in the period than the payment for purchases of
PPE, intangible assets and right-of-use assets in the cash flow statement.
Capex excl. lease is relevant to users to measure the level of underlying investments. Historically, leases
have varied significantly between reporting periods.
Calculation of capex to revenues
NOK in million
2025
2024
Purchases of property, plant and equipment and intangible assets
11,338
12,929
Prepayment of right-of-use assets including initial direct cost
590
454
Capex related working capital and other changes
(267)
(9)
Deferred lease obligations including licences
4,369
4,821
Less:
Discontinued operations
(1,256)
(483)
Total Capex incl. leases
14,773
17,714
License and spectrum acquisition
(441)
(75)
Other leases
(3,797)
(5,111)
Capex excl. lease
10,535
12,528
Total revenues
76,548
75,487
Capex excl. lease/Revenues (%)
13.8%
16.6%
Total Capex/Revenues (%)
19.3%
23.5%
Investments
Investments consist of capex and investments in businesses. Investments in businesses comprise
purchase of shares in both controlled and non-controlled entities from a third party, including
acquisitions of businesses not organised as separate companies as well as capital injections into non-
controlled entities. Investments (or total investments) is deemed to better gauge the actual investments
for the period than in the purchases of property, plant and equipment (PPE) and intangible assets line
items in the cash flow statement.
Reconciliation
NOK in million
2025
2024
Capital expenditures
14,773
17,714
Investments in businesses
2,569
2,344
Investments
17,342
20,057
 
Net interest-bearing debt excluding licence obligations (net debt)
Net debt consists of both current and non-current interest-bearing liabilities, current and non-current
lease liabilities less related current and non-current hedging instruments, financial instruments, such as
debt instruments and derivatives, and cash and cash equivalents. Net debt is adjusted for license
obligations.
Net debt is a measure of the Group’s net indebtedness that provides an indicator of the overall balance
sheet strength. It is also a single measure that can be used to assess both the Group’s cash position and
its indebtedness. The use of the term ‘net debt’ does not necessarily mean that the cash included in the
net debt calculation is available to settle the liabilities included in this measure.
Net debt is considered to be an alternative performance measure as it is not defined in Accounting
Standards. The most directly comparable Accounting Standards measure is the aggregate interest-
bearing liabilities (both current and non-current) and cash and cash equivalents. A reconciliation from
these to net debt is provided below.
Net debt excluding licence obligations
NOK in million
2025
2024
Non-current interest-bearing liabilities
74,187
72,730
Non-current lease liabilities
11,399
13,697
Current interest-bearing liabilities
12,607
11,350
Current lease liabilities
3,660
3,844
Less:
Cash and cash equivalents
(16,335)
(10,380)
Hedging instruments
—
(36)
Financial instruments
(358)
(319)
Adjustments:
Non-current licence obligations
(2,676)
(3,339)
Current licence obligations
(752)
(760)
Net interest-bearing debt excluding licence obligations
81,731
86,788
Leverage
Telenor measures leverage as the ratio of net debt to adjusted EBITDA and dividends from associates
and joint ventures. The leverage definition is aligned with our alternative performance measure organic
adjusted EBITDA growth for controlled entities, and cash flow contribution from associates and joint
ventures. Further, the usage of adjusted EBITDA for controlled entities prevents temporary spikes in
leverage due to other income and expenses and thus ensures transparency and a better understanding
of Telenor’s ability to cover debt with profits from its regular operations. While the numerator (net debt)
is measured at the end of the period, the denominator (adjusted EBITDA and dividend from associates
and joint ventures) is measured over the last 12 months period.
Telenor aims to maintain a solid balance sheet through keeping leverage ratio in the target range of 1.8x
to 2.3x, in order to maintain financial flexibility and ensure cost efficient funding. If reported leverage is
outside this range, we will take measures to return to the range. The measure provides useful
information about the strength of our financial position and is regularly reported internally.
Leverage ratio
NOK in million
2025
2024
A - Net debt
81,731
86,788
B - Adjusted EBITDA
34,462
34,980
C - Dividends from associates and joint ventures
2,547
1,425
D - Leverage ratio D=A/(B+C)
2.21
2.38
12 months adjusted EBITDA for the period 31 December 2024 includes adjusted EBITDA contribution of
NOK 1,807 million from Telenor Pakistan.
 
Free cash flow
Telenor makes use of free cash flow and free cash flow before M&A activities as important performance
measures when presenting and discussing the reported results. Telenor believes it is both useful and
necessary to communicate free cash flow and free cash flow before M&A activities for the following
reasons:
• Free cash flow and Free cash flow before M&A activities allow management and investors to evaluate
Telenor’s liquidity and cash generated by the operations.
• Free cash flow excludes items that are deemed discretionary, such as financing activities. In addition,
Free cash flow before M&A activities excludes cash flows relating to acquisitions and disposals of
businesses.
• Free cash flow facilitates comparability with other companies, although Telenor’s measure of Free cash
flow may not be directly comparable to similar titled measures used by other companies.
• These measures are used for planning, reporting and incentive purposes.
Free cash flow before M&A - segment reporting
Free cash flow before M&A in the segments (see note 2) deviates from the group definition on the
following:
• Internal interest paid and received are excluded, including interest on lease liabilities.
• Payments of internal transfers of non-current assets are excluded.
• Placements of excess liquidity into financial instruments with duration of 3-12 months are excluded.
Reconciliation
A reconciliation of net cash flow from operating activities, net cash flow from investing activities and
certain line items of financing activities to free cash flow and free cash flow before M&A activities is
provided in the table below.
Payments for acquisitions and proceeds from disposal of businesses (M&A) include:
• Acquisitions and disposals where Telenor acquire or lose control and the cash effects are classified in
investing activities.
• Acquisitions including capital injections and disposal of investments in associates and joint ventures
that are classified in investing activities.
• Transactions with non-controlling interests that does not result in change of control for Telenor that
are classified in financing activities.
• Proceeds from borrowings in the disposed business that are classified in financing activities but are
connected to sale transaction and the related debt is deconsolidated together with business disposed.
NOK in million
2025
2024
Net cash flows from operating activities
31,222
31,481
Net cash flows from investing activities
(9,838)
(11,486)
Payments of lease liabilities related to spectrum licences
(687)
(1,216)
Payments of lease liabilities related to other lease contracts
(4,037)
(3,652)
Dividends paid to and purchase of shares from non-controlling interest
(1,732)
(1,871)
Proceeds from borrowings by Telenor Pakistan as part of sale transaction
2,335
—
Free cash flow
17,262
13,255
M&A activities
4,393
1,889
Free cash flow before M&A activities
12,869
11,366
 
M&A activities reconciliation to cash flow statement
NOK in million
2025
2024
Classification in cash flow statement
M&A transaction
Purchases of businesses, net of
cash acquired
True Corporation
(493)
(34)
Investments in other associates
(310)
(190)
Other acquisitions
9
(25)
Proceeds from disposal of
businesses, net of cash disposed
Pakistan
2,432
—
Satellite
—
2,122
Allente
640
—
Canal Digital
(197)
—
Otrum
84
—
Other disposals
(10)
16
Income tax withheld from
proceeds relating to disposal of
businesses
Pakistan
(179)
—
Proceeds from sale and purchase
of other investments
Other disposals
82
—
Proceeds from and repayments of
borrowings
Pakistan 1)
2,335
—
Total
4,393
1,889
1) The group received NOK 2,335 million in Telenor Pakistan just before the disposal from the buyer in
shareholder loan for settling Telenor Pakistan's internal debt towards Telenor ASA. Telenor Pakistan was
disposed together with debt towards its new shareholders.
 
Return On Capital Employed (ROCE)
Return on capital employed is a metric which is used to evaluate profitability and development of
profitability in Telenor's existing business. The measure is calculated by dividing the earnings of last
twelve months by the average balance of capital employed for the same twelve-month period. Earnings
are defined as operating profit including share of profits from associates and joint ventures, less income
taxes. Acquisitions and disposal effects that do not exhibit 12 months returns in actual figures are
excluded from the calculation for the respective period.
Capital employed is defined as the sum of total equity and net interest-bearing debt including licence
obligations and net pension obligations. The average of capital employed during the period is calculated
as average of opening and closing balance for the given twelve-month period. The calculated return on
capital employed is based on the actual generated return, and hence it may be impacted by unusual
returns or losses at a particular point of time.
Return on capital employed is provided both including and excluding associates and joint ventures. ROCE
excluding non-controlled entities provides additional information on Telenor’s operational efficiency and
profitability, as it isolates returns generated from capital employed in areas where Telenor exercises
control. As such, this metric is also more aligned with internal capital allocation and performance follow-
up.
Reconciliation
NOK in million
2025
2024
Operating profit
17,978
17,912
Share of net income (loss) including gains/losses from associates and joint
ventures
1,823
6,812
Income taxes
(4,364)
(3,719)
A - Earnings
15,437
21,006
Total equity as of beginning of the period
81,772
70,434
Net interest bearing debt including licence obligations as of beginning of the
period
90,886
84,956
Net pension obligations as of beginning of the period
2,068
1,821
B - Total capital employed as of beginning of the period
174,727
157,212
Total equity as of end of the period
75,629
81,772
Net interest-bearing debt including licence obligations as of end of the
period
85,160
90,886
Net pension obligations as of end of the period
1,966
2,068
C - Total capital employed as of end of the period
162,754
174,727
D - Average capital employed before adjustments (D=(B+C)/2)
168,740
165,969
E - Adjustment for Telenor Pakistan
2,554
4,980
F - Average capital employed
166,186
160,990
G - Return on capital employed (G=A/F)
9.3%
13.0%
Share of net income (loss) including gains/losses from associates and joint
ventures
1,823
6,812
H - Earnings (A) excluding associates and joint ventures
13,614
14,194
Carrying amount of associates and joint ventures as of beginning of period
66,793
50,942
Carrying amount of associates and joint ventures as of end of period
66,514
66,793
Average capital employed of associates and joint ventures
66,653
58,867
I - Average capital employed (F) excluding associates and joint ventures
99,532
102,122
J - Return on capital employed (G) excluding associates and joint
ventures (J=H/I)
13.7%
13.9%
 
Adjusted net income and adjusted EPS
Adjusted net income is defined as net income (attributable to equity holders of Telenor ASA) adjusted for
items affecting comparability between periods. These line items in the income statement are listed in the
reconciliation table to the right and is the complete list of line items adjusted for including relevant effect
on income tax and non-controlling interests.
Adjusted earnings per share (adjusted EPS) is calculated as adjusted net income attributable to equity
holders of Telenor ASA, divided by average number of shares outstanding. The definition does not adjust
for write-downs, gains/losses or other above-mentioned items affecting comparability within associated
companies.
We believe adjusted net income and adjusted EPS provide useful and necessary information to investors,
and other stakeholders for the following reasons:
• they provide additional information on the underlying earnings performance of the business without
the effect of factors of non-recurring nature; and
• they increase the transparency and increases the usefulness of tracking the development the group’s
operational and financial performance over time in a single measure.
Reconciliation
NOK in million
2025
2024
Net income attributable to equity holders of Telenor ASA
7,034
18,336
Adjustments:
Other income
(744)
(1,479)
Other expenses
913
788
Impairment losses
2
73
Impairments and gain (loss) on disposal of associates and joint ventures
(205)
(6,606)
Net currency gains (losses)
(347)
533
Net change in fair value of financial instruments
477
(2,491)
Net gains (losses and impairment) of financial assets and liabilities
—
(27)
Gain/loss on disposal in discontinued operations
4,297
260
Income tax effect of above items
(91)
(195)
Non-controlling interest share of above items
(27)
(33)
Total adjustments
4,276
(9,177)
Adjusted net income attributable to equity holders of Telenor ASA
11,310
9,159
Average numbers of shares outstanding 1)
1,368
1,376
Earnings per share 2)
5.14
13.32
Adjusted earnings per share 2)
8.27
6.65
1) in million
2) in NOK
 
Definitions
Subscriptions
Mobile subscriptions include contract (postpaid) and prepaid subscriptions to Telenor customers.
Wholesale subscriptions and SIM cards used for IoT applications and twin/multi-SIM cards are not
included.
Fixed broadband, TV and telephony subscriptions include access over fibre, hybrid fibre cable, copper
(xDSL), and fixed wireless access.
Average revenue per user (ARPU)
Mobile ARPU is calculated based on revenues from subscription fees, outgoing traffic and value-added
services from own subscriptions, and interconnect revenues, divided by the average number of
subscriptions for the relevant period.
For fixed operations, ARPU is calculated based on revenues from own subscriptions, divided by the
average number of subscriptions for the relevant period.
Organic change
Organic change in a financial metric, typically when compared to the same period last year, is calculated
by adjusting for significant effects of acquisitions and disposals of operations (M&A) and currency
effects. The term is mainly used for describing the year-on-year development in service revenues and
adjusted EBITDA.
Scope 1, 2 and 3 greenhouse gas (GHG) emissions
Scope 1 emissions are the emissions Telenor makes directly, mainly from diesel generators. Scope 2
emissions are indirect emissions from purchased energy. Scope 3 cover all other indirect emissions both
up and down the value chain and covers areas such as purchased goods and services, capital goods,
employee commuting, use of sold products and investments. Telenor follows the corporate standard
from GHG Protocol for calculating the GHG emissions.
Take-back rate for mobile devices
The take-back rate for mobile devices is defined as the number of used mobile devices collected through
operator take-back schemes, divided by the number of new mobile devices distributed to customers.
Number of people trained in digital skills
Measures the number of people receiving meaningful training within digital skills, inclusion and safety &
security. Every person counted must complete a training session (virtual, in-person, hybrid and/or self-
paced).
Mobile internet users
Measures the share of active mobile data users out of Telenor’s mobile subscription base. Users with at
least 150kb of data during the last three months are defined as active data users.
 
Telenor Logo.svg
Annual report 2025
Published by Telenor ASA
N-1360 Fornebu, Norway
Phone +47 810 77 000
Investor relations
Email: ir@telenor.com
www.telenor.com
LEGAL DISCLAIMER
LEGAL DISCLAIMER
This report contains certain forward-looking
statements that reflect current views about
future events and are, by their nature,
subject to significant risks and uncertainties
because they relate to events and depend on
circumstances that will occur in the future
and are beyond Telenor’s control and
thereby difficult to predict.
Although we believe that the expectations
reflected in such forward-looking
statements are reasonable, we cannot
assure you that future results will meet these
expectations.
You should not place undue reliance on
these forward-looking statements since
actual results could differ materially from
those anticipated in these forward-looking
statements for many reasons.
Telenor does not assume any responsibility
for the accuracy and completeness of any
forward-looking statements. Any forward-
looking statement speaks only as of the date
on which such statement is made. Unless
required by law, we will not necessarily
update any of these statements.