
Compliance
Operational risk – safety
Lack of compliance with regulatory
laws, standards, and internal rules
with respect to anti-corruption,
Description
The personal safety and security of
our employees, and the operational
integrity of our and our customers’
assets, remain key priorities. Our
global workforce is exposed to
Svitzer has a robust compliance
programme designed to fulfil global
requirements.
— Several initiatives have been
implemented to further strengthen
Svitzer’s focus on compliance such
as screening and due diligence of
vessels, vendors, customers and
other business partners, internal
risk assessments to help identify
knowledge gaps and training needs
and compliance spot checks.
— Furthermore, Svitzer has an
onboarding e-learning training for
Our primary mitigations for operational
risks are:
HMS, Safety Culture, Training
Svitzer operates a global Harmonised
Management System (HMS) based
on the OVMSA guidelines for safe
vessel management.
HMS is built on 5 main principles:
1. Documents and Record
Control: Policies, Procedures,
Methods, Instructions.
2. Risk Management: A formal
application of Risk management
including HAZID, Risk Assessments,
Isolations, Permit to Work, Toolbox
Talks and emergency response.
3. Monitoring & Best practice:
A systematic way of monitoring and
reviewing performance and sharing
best practices/knowledge.
Decarbonisation Commercial
Description
Svitzer has set ambitious long-term
targets to deliver carbon neutral
operations. Some of the technolo-
gies enabling us to realise those
targets are new and yet to be widely
adopted.Svitzer faces the risk of, on
the one hand, to ensure that timely
investments are made in new tech-
nologies, and on the other hand, that
early adopted technologies may fail
to mature, making it difficult to realise
the projected benefits from these
investments.
— The shift to a greener economy
can also result in changes in trade
flows and vessel volumes in the
ports we service.
Mitigation
Lowest cost of abatement approach
taken to balance investment with
CO
2
return.
— Decarbonisation projects sup-
ported by business cases to prioritise
projects with acceptable NPV
(net present value) return.
— New technologies are introduced
cautiously ensuring that operational
redundancy is built-in to offset
potential failures.
— Pragmatic innovation approach
balances investments with clear
business cases to reduce the risk of
stranded assets.
— Green Ports focus and customer
centric approach will help to identify
volume shifts and changes in cus-
tomer focus to mitigate volume loss
and identify new opportunities.
Description
Commercially, Svitzer is exposed
to risks in relation to increased
competitive pressure, which is most
notable in relation to competitive
entries in our single operator ports.
We are also exposed to changes
in commodity prices, negatively
impacting growth and existing
business.
— Similarly, a risk ofcommoditisa-
tion of towage, is a factor we have
to prepare for.
Mitigation
To further strengthen customer
loyalty, Svitzer is strongly focused
on cost leadership, high service
reliability, the development of deep
customer relationships, and having
high contract coverage.
— We purposely diversify our busi-
ness development efforts and work
proactively, leveraging our strategic
differentiators.
— Operational flexibility through
crewing models and fleet increases
the variability of our cost base, while
maximising our differentiators to set
us apart from competition.
Key
Risks
Geopolitical environment
and macroeconomy
As a global organisation, Svitzer
experiences the effects of increasing
geopolitical tensions as well as actual
armed conflicts.
— Macroeconomic changes, ex-
pressed in high inflation rates, volatility
in transaction currencies, and higher
cost of capital, may impactour ability
to deliver our services cost-efficiently.
All new market entries are approved
by Svitzer’s Executive Management
team. Exposure to any particular risk
is carefully considered and mitigated
in the wider context of the individual
market, its industry dynamics, and
our customer exposure. This was
most recently done when Svitzer
closed down its operations in Russia,
as a consequence ofthe Russian
invasion of Ukraine.
various safety risks in the execution
of daily tasks. Individual safety meas-
ures must be tailored to local circum-
stances, which vary across different
geographies and operational tasks.
Mitigation
Description
Description
Mitigation
Mitigation
sanctions, competition law, and data
privacy.
all employees, and a Code of Con-
duct refresher is sent out annually.
— We also provide targeted train-
ing depending on needs or risks
detected or foreseen.
— Finally, the risk is reduced through
a mature process for whistleblower
case handling, reporting of facilita-
tion payments and for approval of
gifts, donations, and sponsorships.
4. Audit and Inspections:
A structured method of scheduling,
conducting and handling audits and
inspections, and initiating corrective
and preventive actions
5. Incident Investigation and
Reporting: A well-documented
system of capturing and handling
injury to personnel, damage to
assets and the environment, near
misses, defects and observations
supported by a systematic means
of incident investigation.
51Svitzer Group Annual Report 2023Executive Summary Towage and Marine Services Performance Sustainability Governance Financial Statements