Direct costs Direct costs Direct costs Expense of restructuring activities Finance income (cost) General and administrative expense Impairment loss recognised in profit or loss Impairment loss recognised in profit or loss, trade receivables Tax expense (income) Indirect Costs Net Of Other Indirect Income Indirect Costs Net Of Other Indirect Income Indirect costs net of other indirect income. Miscellaneous other operating expense Other direct costs Other direct costs Other direct costs Other information technology and network expenses Other information technology and network expenses Other information technology and network expenses Revenue From Convergent Services Revenue from convergent services Sales and marketing expense Tax expense other than income tax expense Contract assets and assets recognised from costs to obtain or fulfil contracts with customers, current Contract assets and assets recognised from costs to obtain or fulfil contracts with customers, current Current payables on taxes other than income tax Current payables on taxes other than income tax Cash Cash Cash equivalents Cash equivalents Net cash flows from (used in) financing activities Dividends paid to owners of the parent company Payments of lease liabilities, classified as financing activities Repayments of non-current borrowings Net cash flows from (used in) investing activities Cash flows used in obtaining control of subsidiaries or other businesses, classified as investing activities Increase (decrease) in payables related to property plant and equipment and intangible assets other than goodwill) Increase (decrease) in payables related to property plant and equipment and intangible assets other than goodwill Prepayments On Investment Grants Classified As Investing Activities Prepayments On Investment Grants Classified As Investing Activities Prepayments on investment grants classified as investing activities Purchase of property, plant and equipment, intangible assets other than goodwill, investment property and other non-current assets Adjustments for depreciation and amortisation expense, right-of-use assets Adjustments for depreciation and amortisation expense, right-of-use assets Adjustments For Increase Decrease In Customer Contract Assets Adjustments for increase decrease in customer contract assets. Adjustments For Increase Decrease In Customer Contract Liabilities Adjustments for increase decrease in customer contract liabilities. Adjustments for increase (decrease) in other assets and decrease (increase) in other liabilities Adjustments for increase (decrease) in other assets and decrease (increase) in other liabilities Adjustments for increase decrease in other assets and decrease increase in other liabilities Adjustments for operational foreign exchange and derivatives losses (gains), net Adjustments for operational foreign exchange and derivatives losses (gains), net Net cash flows from (used in) operating activities Income taxes paid, classified as operating activities Interest paid, classified as operating activities Net increase (decrease) in cash and cash equivalents