SUSTAINABILITY
SUPEROFFICE SUSTAINABILITY STRATEGY
SuperOffice defined its first Sustainability Strategy in 2021, and 2022 has been the first year where
the strategy has been executed upon. The strategy is based on the methodology and framework
designed by the United Nations through United Nations Global Compact. As a part of this
commitment, the group has signed up for the UNGC program, supporting the ten principles of human
rights, labour, environment and anti-corruption. As a part of the program, the group published its first
external Sustainability Report in April 2022. Although a summary of our strategy and actions can be
found in this report, detailed overview is given in our Sustainability Report published on our website
via UNGC’s official pages.
As we appointed a new Sustainability Committee in 2022, a key focus has been to increase our
knowledge and expertise within sustainability. The committee has attended courses and trainings in
cooperation with UNGC, and applied learnings from these courses in the execution of our strategy.
Our strategy is centred around four central topics, where the group has initiated, executed and
completed several projects the past year.
Sustainable Workforce
SuperOffice is a people- and relationship company, and developing and maintaining a sustainable
workforce is a key lever for our continuous success. In 2022 we onboarded the company’s first Head
of People who has been a vital part of putting continued focus on this topic across the company. We
completed our first annual people survey, which gave an increased insight to how our people are
thriving in their job. The survey had a response rate of 95% and gave an eNPS of 39% (benchmark
in the industry is 30%). The most important part of our survey process is using the results to
determine where to take action to make SuperOffice an even better place to work. Teams discussed
their results and proposed action ideas.
SuperOffice has a target of 40% gender diversity, and in 2022 our gender diversity was 31%. The
gender split differs across countries, roles and departments. Attracting, hiring and promoting women,
especially in fields with a lower female representation, is a vital part of succeeding with our 40%
ambition. The group recognizes that there is a lower degree of female representation in leadership
positions. In 2022, the group ran its first gender pay gap analysis, the results from this analysis and
other key aspects of our work within the workforce area can be found in our Sustainability Report on
our homepage www.superoffice.com.
The Group supports diversity in every aspect in its workforce. The Board deems the working
environment in SuperOffice as good. There were no personal injuries, accidents or absences from
work of a significant nature. In 2022, the absence due to sickness in SuperOffice was 5.5 days per
FTE. At year-end 2022 the Group had seven employees (2.7%) in temporary positions, this includes
full-time consultants and internships. The group had 17 people working part time, 6 of these were
men and 11 women, corresponding to 6.6% of the employees. In 2022, 156 weeks of maternity and
paternity leave were taken by the Group’s employees. The average maternity/paternity leave was
9.2 weeks.
Sustainable Operations
Sustainable Operations is all about how we operate our business and daily work. The main project
within this topic in 2022 was to establish a new and adjusted methodology for determining our
emissions. Our previous methodology was mainly focused on scope 1 and scope 2 emissions, while
we are now estimating our emissions also for scope 3. This is a vital part of developing a deeper
understanding of our emissions. Given the new and improved methodology, 2022 has been
established as our baseline year for benchmarking emissions reductions moving forward.
For 2022 our scope 1 emissions were 153 tCO2e, and scope 2 emissions 65 tCO2e. Our scope 1
emissions are mainly correlated with our company cars, and the main reduction lever is to transform
our car park towards electric- and hybrid cars whenever possible. Our scope 2 emissions are
influenced by the use of power for electricity and heating in all our office locations, as well as
charging of company electric cars. Both our scope 1 and scope 2 emissions are calculated using an
activity-based approach.