raiff-2024-12-31-en

Survey of key data


RBA Group - Monetary values in EUR million	2024	change	2023	2022
Income statement
Net interest income	187	3.31%	181	117
Net commission income	79	8.22%	73	68
Trading profit (loss)	47	42.42%	33	88
Administrative expenses	(175)	15.13%	(152)	(203)
Impairment losses	(6)	(146.15)%	13	(8)
Profit before tax	116	(10.77)%	130	54
Profit for the year	95	(9.52)%	105	45
Balance sheet
Loans and advances to banks	1,454	0.48%	1,447	254
Loans and advances to customers	3,587	3.19%	3,476	3,179
Deposits from banks	31	—%	31	108
Deposits from customers	5,194	3.30%	5,028	4,993
Borrowings	325	43.17%	227	184
Equity	709	3.35%	686	733
Balance-sheet total	7,303	4.31%	7,001	6,677
Regulatory own funds
Total own funds	621	4.02%	597	662
Risk weighted assets	2,950	(0.27)%	2,958	2,931
Core capital ratio	19.02%	0.86 pp	18.16%	21.92%
Own funds ratio	21.06%	0.87 pp	20.19%	22.60%
Performance
Return on equity (ROE) before tax	19.41%	(1.08) pp	20.49%	7.99%
Cost/income ratio	55.91%	2.95 pp	52.96%	74.48%
Earnings per share (EUR)	26.30	(9.28)%	28.99	12.34
Return on assets (ROA) before tax	1.62%	(0.28) pp	1.90%	0.85%
Provisioning ratio (average loans from and advances to customers)	0.14%	0.55 pp	(0.41)%	0.23%
Resources
Employees as at reporting date	1,869	(0.05)%	1,870	1,857
Banking outlets	62	0.00%	62	62

Group Raiffeisenbank Austria d.d., Zagreb1

Letter from the president of the Management Board

On behalf of the Management Board of Raiffeisenbank Austria d.d., I am pleased to present the key figures from the 2024

Annual Report as audited by Deloitte, the international firm of auditors.

Last year, the Bank generated profit after tax of EUR 91 million, while the profit at the local Group level was EUR 95 million.

The achieved results confirm the adaptability of our business model to the market. Market conditions did not change

significantly during the year, nor did the regulations governing the operations of financial institutions. Business conditions

on the financial market were marked by excess liquidity and a significant inflow of capital from non-commercial sources of

financing.

Despite the slowdown in economic growth in the euro area, economic activity in Croatia continued to grow, driven by

personal consumption and investment. The increase in employment and wages had a positive impact on consumer

creditworthiness, while lower producer prices had a positive impact on business performance in corporate sector. The

slowdown in inflation in the euro area in the first half-year enabled the European Central Bank to start reducing key

interest rates in June. Inflationary pressures are strengthening again at the end of the year, but without affecting

monetary policy measures and the supply of capital.

The demand for loans and financial services, which reflects the confidence of consumers and entrepreneurs, remained at

an elevated level. The achieved growth in non-interest income exceeded the increase in interest income, indicating success

in adopting a higher level of business digitalization that accompanies the growth in service income. In conditions of

reduced volatility in financial markets, income from trading activities and income from foreign exchange arbitrage

decreased. Operating expenses in the past year have increased in terms of expenses for employees under the pressure of

a mismatch between supply and demand on the labour market. The growth of administrative costs and depreciation

reflect the growing use of digital services for clients and the accompanying cost of maintaining the functionality and

security of services that enable the requested services.

Risk provisions reflect the best value assessment of financial assets. The realized increase in sales prices in the business

sector and the increase in the real wages of employees had affected the risk classification of clients. Despite the easing of

monetary policy measures in the second half-year, negative impacts on the Bank's operating results prevailed. During the

year, the Bank increased the availability of products and services through modern distribution channels, while maintaining

a high level of security. Adjustment to the customers’ needs was implemented in compliance with the highest RBI Group

standards. Synergistic effects were enabled by transmission of experiences, knowledge and skills within the Group

according to the principle of best practice.

New technologies accelerate changes, and innovations in the offer are necessary for preserving the market position.

Investments in digital supply and realization of financial products and services have become decisive for business success.

The Bank and the Group are improving the operational model that aligns access to the market and customers with

advances in technology. Through continuous education, employees acquire new skills in the use of advanced technologies

in order to provide better service and increase customer satisfaction. Human resource management has developed

through an employee advancement and awards system.

Raiffeisenbank Austria d.d. retained the position of one of the leading credit institutions in the Croatian market. Together

with the local Group, it provides quality access to financial products and services to clients. The sales network includes 62

branches and digital distribution channels. The branches are enhanced from being places for transaction execution into

places for interactive customer communication.

Household demand for housing loans remained at a high level after the expiration of the state subsidy program for young

families and with the continued rise in prices on the real estate market. The demand for cash loans increased throughout

the year in parallel with the increase of the real incomes of the households. In the corporate segment, the offer was

supplemented by credit lines from domestic and international development banks. A tailored offer adjusted to their needs

was developed for small and middle size entrepreneurs. Positive business results were achieved in the local Group. The

slowdown in inflation reduces the pressure on interest rates, which increases the attractiveness of pension savings. At the

pension insurance company, returns on assets were balanced with the indexation rate of liabilities.

Adjustment of business operations to market conditions and customer requirements is essential for achieving the strategic

goals and business plan. Optimal use of resources enhances the service quality and business performance. By engaging the

efforts of all employees in the local Group, we continue to develop the offer of financial services. I thank the management

and all the staff for their dedication to achieving the mentioned goals. Finally, I would like to express my gratitude to all

our clients and business partners, hoping to continue our successful co-operation.

Group Raiffeisenbank Austria d.d., Zagreb2

Report of the Supervisory Board

Ladies and Gentlemen,

The financial year 2024 was a successful one for the business operations of Raiffeisenbank Austria d.d. Zagreb. The

organization of work process and access of clients to products and services offered by the Bank and the associated Group

of subordinate financial institutions took place in stable market conditions. Changes in customer preferences towards

digital communication channels and the use of financial services increase the importance of continuing the process of

digitalization, development of financial services and innovative sales and communication channels with customers.

In 2024, members of the Supervisory Board held 4 ordinary and 19 extraordinary meetings. The overall attendance rate for

Supervisory Board meetings in the financial year 2024 was close to 100 percent.

The Supervisory Board regularly and comprehensively monitored the business performance and risk developments of

Raiffeisenbank Austria d.d. Zagreb. Discussions were regularly held with the Management Board on the adequacy of

capital and liquidity, as well as on the direction of the bank’s business and risk strategies. The Supervisory Board also dealt

at length with further developments within corporate governance and monitored the implementation of corresponding

policies. In course of its monitoring and advisory activities, the Supervisory Board maintained direct contact with the

responsible Management Board members, the auditor and heads of the internal control functions. It also maintained a

continuous exchange of information and views with representatives from supervisory authorities on topical issues.

Moreover, the Management Board provided the Supervisory Board with regular and detailed reports on relevant matters

concerning performance in the respective business areas. Between meetings, the Supervisory Board maintained close

contact with the Chairwoman and members of the Management Board. The Management Board was available when

required for bilateral or multilateral discussions with members of the Supervisory Board, where applicable with the

involvement of experts on matters being addressed.

The work undertaken together with the Management Board was based on a relationship of mutual trust and conducted in

a spirit of efficient and constructive collaboration. Discussions were open and critical, and the Supervisory Board passed

resolutions after fully considering all aspects. If additional information was required in order to consider individual issues in

more depth, this was provided to members of the Supervisory Board without delay and to their satisfaction.

The Supervisory Board performed its duties in an appropriate manner in accordance with local regulations and the Articles

of Association of the Bank. It discussed in detail:

– the financial results and the mid term plan,

– the macroeconomic expectations,

– regular compliance reporting including Anti-Money Laundering,

– the strategic business model activities along with optimization of companies and equity shares owned by the

Bank,

– the regular reporting within the risk management scope,

– the regulatory supervision activities of the CNB/ECB,

– and the IT and cybersecurity strategy

I would like to take this opportunity to sincerely thank the Management Board and all employees of Raiffeisenbank Austria

d.d. Zagreb for their unwavering efforts, and also our customers for their continued trust.

On behalf of the Supervisory Board

Sabine Zucker

Chairwoman of the Supervisory Board

Group Raiffeisenbank Austria d.d., Zagreb3

Macroeconomic environment

Economic review

The uncertain and challenging geopolitical and economic environment persisted throughout 2024. Real economic activity in

the euro area largely stagnated, with modest positive or negative growth rates. From a geographical perspective, the

dynamics of economic developments were uneven. Countries with a strong services sector contributed the most to

economic growth, while, on the other hand, growth was noticeably weaker in member states with a more significant

manufacturing industry, such as Germany.

The achieved real GDP growth of 3.6% in 2024 was driven by the continued positive trends in personal consumption and an

acceleration in investments. Personal consumption was supported by a strong labour market, where employment

continued to grow throughout 2024, and the administrative employment rate dropped to historically low levels.

Furthermore, with double-digit nominal wage growth and a slowdown in the annual inflation rate, the acceleration of real

wage growth also contributed to improved consumer confidence. This was reflected in a robust increase in retail trade,

which recorded a strong real annual growth of 7.3% in 2024. Tourism saw an increase in both overnight stays and tourism

revenues in 2024, although at a somewhat slower pace. Monetary statistics also indicate strong consumer lending

throughout the year, with cash non-purpose loans continuously accelerating their annual growth rate, which remained in

double-digit territory in 2024.

On the other hand, industrial activity remained subdued for the second consecutive year. The recession or modest growth

in key trading partner countries, particularly Germany’s export- and industry-oriented economy, inevitably spilled over into

the domestic market. As a result, Croatia's manufacturing sector also entered a recession. This was reflected in gross value

added data, which showed that the manufacturing industry had a negative impact on overall economic activity. The

manufacturing sector recorded annual decline in three out of four quarters, and on the 2024 level, value added decreased

for the second consecutive year, this time by 2.2%

While private sector investments remain burdened by a high level of uncertainty and relatively high borrowing costs, the

continued growth of investment activity is still primarily driven by a high level of public investments. In 2024, Croatia had

access to funds from the new financial framework (2021–2027) as well as resources from the Recovery and Resilience

Facility. The total potential for the entire period amounts to approximately 28% of GDP.

The utilization of funds from the NGEU financial instrument depends on the fulfillment of reform measures outlined in the

National Recovery and Resilience Plan (RRF). Croatia's Recovery and Resilience Plan includes reform measures and key

investments scheduled for implementation by the end of 2026. By the end of 2024, through pre-financing and five

disbursements, Croatia received €4.5 billion based on completed reform milestones—of which €3.69 billion were grants and

€0.81 billion were loans. In December 2024, the prerequisites for further withdrawals were met, and a request was

submitted for the sixth disbursement from the Recovery and Resilience Plan amounting to €836 million.

Group Raiffeisenbank Austria d.d., Zagreb4

Macroeconomic environment

Sources: CBS, Raiffeisen Research

The labour market demonstrated resilience in 2024 despite a challenging economic and geopolitical environment, as

reflected in the annual decline in unemployment and simultaneous employment growth. The number of registered

unemployed persons dropped to a historic low, averaging 95,299 (-12.5% compared to 2023), while the number of insured

persons under the Croatian Pension Insurance Institute (HZMO) recorded an average annual increase of 3.3%. The average

registered unemployment rate fell to 5.3% in 2024, fluctuating between 4.6% and 6.8% throughout the year, with the

lowest rate recorded in September—the lowest ever registered in Croatia’s modern history.

One of the key labour market trends in the past year was the growing influx of workers from non-EU countries, particularly

in specific sectors. This reflects the mismatch between labour supply and demand in the domestic market as well as the

nature of certain jobs. According to data from the Croatian Employment Service (HZZ), the number of applications for

residence and work permits for foreign workers between January and December 2024 reached 222,407. These applications

covered 446 different occupations, with the most in-demand positions—receiving positive approvals—found in the

construction and service sectors. The inflow of workers from third countries highlights the challenges employers face in

securing labour amid moderate economic growth and unfavorable demographic trends.

Group Raiffeisenbank Austria d.d., Zagreb5

Macroeconomic environment

Sources: CSB, CES, Raiffeisen Research

The annual inflation rate in Croatia, measured by the consumer price index, stood at 3% in 2024. Meanwhile, according to

the harmonized index, which ensures methodological consistency for comparisons with other euro area member states,

the annual increase in consumer prices was 4%. Before Croatia's entry into the euro area, the average annual inflation

rates between Croatia and the monetary union did not diverge significantly, indicating a relatively high correlation in the

prices of consumer goods and services. However, the difference in growth dynamics began to widen from April 2022,

influenced by several factors. These include trends in global commodity markets, particularly food and energy (supply-side

shocks), and more recently—especially throughout 2024—the rising domestic demand, primarily in the services sector.

The impact of global markets and its spillover onto the domestic market became particularly evident given that the share

of food in the average Croatian consumer’s basket is significantly higher than the euro area average (18.9% vs. 14.3%). As a

result, rising food prices contribute more heavily to the overall inflation index.

In addition to previous pressures from rising input costs (particularly energy), strong tourism demand, high employment

levels, wage growth, and consumer optimism exceeding the long-term average led to a significant strengthening of

domestic demand and an increase in service prices. Services were the primary driver of overall consumer price growth in

2024.

As a result, the faster pace of price increases in Croatia led to a strong convergence toward the euro area average, with

the overall price level narrowing the gap by nearly 6 percentage points over three years (2022–2024). The least harmonized

prices remain those of energy, which are largely subject to administrative regulation and subsidies aimed at preserving

household purchasing power.

Group Raiffeisenbank Austria d.d., Zagreb6

Macroeconomic environment

Sources: CBS, CES, Raiffeisen Research

Foreign trade

With strong domestic demand and subdued foreign demand, both goods exports and imports grew in parallel, allowing

Croatia to maintain a stable market share in global goods exports throughout 2024. However, the trade deficit deepened

further, given the higher value of imports. In previous years, improvements in the services trade balance largely

compensated for the deterioration in the goods trade balance. However, in the last few quarters, the positive balance in

services trade has been shrinking. Physical indicators of tourism activity increased both in the pre-season and post-season.

However, during the peak summer season, the number of overnight stays by foreign tourists was lower (June and

September) or nearly stagnated (July and August) compared to the same period the previous year. This is likely a reflection

of economic conditions in Croatia’s key source markets. Additionally, the loss of price competitiveness should not be

overlooked, and we expect this effect to become more pronounced in 2025.

Adverse movements in the current account of the balance of payments in 2024 were partly influenced by the reduction in

the use of EU funds, as 2023 marked the final year of withdrawals from the previous financial framework, while 2024

marked the beginning of withdrawals from the new multi-annual financial framework (2021–2027), where funds and

allocations are typically lower. However, this was partially offset by stronger withdrawals from the Next Generation EU

program. Cumulatively, from the last quarter of 2023 to the end of the third quarter of 2024, the current account deficit

amounted to 0.5% of GDP.

The high liquidity of the financial system, which persisted throughout 2024, resulted in a sufficient supply of credit for

potential borrowers in the private sector. On the other hand, the gradual easing of financing conditions and lower interest

rates positively influenced the demand for loans from businesses. There was no pressure on private sector borrowing from

abroad, both from financial institutions and enterprises, partly due to Croatia's entry into the euro area.

Thanks to the strong nominal GDP growth, gross foreign debt relative to GDP, as a measure of external indebtedness,

continued its downward trend. This trend remains intact when excluding the impact of the central bank’s increase in debt

due to the application of rules regarding the accounting of euro cash in the balance sheets of national central banks in the

Eurosystem, the effect of which on the foreign position of the Croatian National Bank (CNB) is effectively neutral.

Group Raiffeisenbank Austria d.d., Zagreb7

Macroeconomic environment

Fiscal developments

Growth driven by consumption, alongside a budget dependent on taxing it, greatly benefits public finances, as indirect

taxation, particularly of consumption, is a significant source of revenue for the state budget. The relatively strong

economic growth and growth prospects, continuous political stability, strong fiscal metrics, positive external outlook, and

active implementation of reforms under the Recovery and Resilience Facility (RRF) were the key reasons for the

improvement in Croatia's credit rating, which moved to an A level in 2024.

On the other hand, the significant increase in budgetary spending in 2024, particularly due to higher expenditures on

wages and pensions, resulted in a widening of the general government balance compared to the previous year.

Nevertheless, under conditions of strong nominal GDP growth, the public debt-to-GDP ratio continued to decline, reaching

59.7% by the end of the third quarter, marking the lowest level since the end of 2011. Meanwhile, the gradual easing of

financing conditions and reduction of ECB reference rates lowered interest rates and yields on bond markets, which is

slowly reducing the state's financing costs.

In 2024, the government continued to actively engage citizens in the primary capital market by participating in the

issuance of "people’s" bonds and Treasury bills. There was strong interest from the household sector, which saw this as an

opportunity to activate savings in an environment with relatively low deposit interest rates. By the end of 2024, looking at

the structure of security holders, about EUR 4 billion was owned by the household sector (in bonds and Treasury bills).

Throughout 2024, an additional EUR 2 billion worth of bonds were issued on the domestic market, while EUR 1.5 billion worth

of euro-denominated bonds were issued on the European capital market.

Monetary framework and banking business

The transmission of the monetary policy of the European Central Bank (ECB) to financing conditions is limited by local

specificities. The pass-through of the ECB's key interest rates to bank interest rates has not been uniform across the euro

area member states, reflecting structural differences between national markets.

In Croatia, while the pass-through of market interest rates to deposit and loan interest rates is quicker for non-financial

companies than for the household sector, overall, the transmission is relatively weak compared to other euro area member

states.

Key factors that mitigate the intensity of transmission in Croatia, relative to other euro area countries, include the decline

in risk premium, stable deposit base, and relatively low loan-to-deposit ratio, as well as a small share of variable interest

rates on loans and a significant liquidity surplus.

Additionally, the ECB's measures aimed at managing excess liquidity by reducing its balance sheet have no effect on the

local market since Croatia was not part of the euro area during the quantitative easing period and, therefore, did not

participate in the issuance of securities under the ECB's program. A limiting factor for higher interest rates on loans to

households is also the legal cap on the highest permissible interest rate for loans with a variable rate.

Sources: CNB, Raiffeisen Research

Group Raiffeisenbank Austria d.d., Zagreb8

Macroeconomic environment

In the first part of last year, the ECB's interest rate policy was marked by the stability of key interest rates, while in the

second part, interest rates declined, with the ECB's deposit interest rate being reduced by 100 basis points. The spread

between active and passive interest rates of banks in Croatia increased during the period of stable ECB interest rates due

to the rise in loan interest rates. Since the start of the ECB's rate-cutting cycle, loan interest rates have declined more than

deposit interest rates at banks.

The modest response of deposit interest rates can be explained by their lower elasticity to interest rate changes in

conditions of significant excess liquidity in the financial system. Besides a substantial deposit base, the still relatively low

preference of deposit holders for investing in alternative financial instruments further slows down changes in bank deposit

interest rates. For non-financial companies, both deposit and loan interest rates tend to adjust more quickly to financial

market dynamics compared to the household sector, where more restrictive regulations on maximum loan interest rates

apply.

Household loans continued to grow strongly. After the expiration of the government's housing loan subsidy program,

demand for housing loans remained robust. Rising real estate prices increased the amounts needed to purchase

apartments, which indirectly fueled demand for housing loans.

Throughout the year, the growth of cash (non-purpose) loans accelerated. The demand for consumer credit increased due

to the rise in borrowers' creditworthiness on one hand and the continued increase in prices of goods and services on the

other. Additionally, the ongoing cycle of interest rate reductions has boosted consumer willingness to take on debt.

For corporate loans, demand declined as businesses turned to alternative sources of investment financing. Furthermore,

the lower prices of input materials helped reduce corporate demand for working capital and inventory financing.

Sources: CNB, Raiffeisen Research

Government borrowing from banks did not affect the credit supply to the private sector. In 2024, credit supply in the

Croatian financial market remained abundant due to a significant liquidity surplus in the system. However, the returns

banks earned on their excess liquidity through deposits at the central bank reduced pressure on them to actively lend out

their liquidity surplus. First half of the year: The ECB’s deposit rate remained unchanged, while net interest margins

expanded due to declining interest expenses on client deposits. Second half of the year: The ECB lowered interest rates,

reducing banks’ returns on excess liquidity. Consequently, banks became more motivated to lend their liquidity surplus,

leading to a decline in net interest margins, as loan interest rates fell faster than the already low deposit interest rates.

Group Raiffeisenbank Austria d.d., Zagreb9

Macroeconomic environment

Sources: CNB, Raiffeisen Research

The stable growth of client deposits enabled banks to be well-funded through primary financing sources. As a result, the

importance of secondary financing sources became insignificant in determining the cost of capital in the domestic

financial market. The only notable demand for additional financing sources came from banks that were required to issue

debt instruments to meet MREL (Minimum Requirement for Own Funds and Eligible Liabilities) obligations.

During the previous cycle of rising central bank interest rates, borrowers became more aware of interest rate risk when

repaying long-term loans. As a result, consumer demand shifted toward loans with longer repayment periods and fixed

interest rates. However, for banks, the increased use of long-term fixed-rate loans (either for an initial repayment period or

until maturity) widened the maturity gap in their balance sheets, as non-term deposits remained the dominant source of

funding.

The banking system is significantly exposed to the sovereign risk of the Republic of Croatia. The main factors contributing

to this high level of sovereign risk in bank assets include the direct or indirect borrowing of the state in the domestic

financial market. Additional factors of exposure to sovereign risk include excess liquidity that banks hold in accounts with

the Croatian National Bank (HNB), investment activity in Croatian government debt instruments, direct government

borrowing from banks and other financial institutions and state guarantees for loans granted to public or private

enterprises.

The trend of reducing the share of non-performing loans (NPLs) in total loans continued in the past year, albeit at a slower

pace, as NPL levels had already reached a relatively low level. In the household sector, the number of employed persons

increased, and the average wage grew significantly faster than consumer prices. In the corporate sector, sales revenues

grew faster than procurement costs. As a result, the burden of debt repayment decreased, indirectly supporting a further

decline in the share of non-performing loans.

Group Raiffeisenbank Austria d.d., Zagreb10

Macroeconomic environment

Summary of macroeconomic and financial indicators for the period from 2020 to 2024:


	2024	2023	2022	2021	2020
GDP and Production
Gross Domestic Product, % (constant prices)	3.8	3.3	7.3	12.6	-8.3
GDP at current prices (EUR millions)	85,482	78,048	67,615	58,347	50,747
GDP per capita at current prices (EUR)	22,177	20,221	17,539	15,068	12,970
Retail trade, % real annual changes	7.3	3.7	2.1	12.1	-5.5
Industrial production, % annual changes	-2.4	-0.1	1.6	6.7	-3.4
Prices, Employment and Budget
Consumer Prices, %, end of period	3.4	4.5	13.1	5.5	-0.7
%, average	3.0	8.0	10.8	2.6	0.1
Producer Prices, %, end of period	-2.3	0.7	19.9	19.7	-1.2
%, average	-3.5	6.4	26.4	9.7	-2.0
Unemployment rate (official rate, avg)	5.3	6.1	6.7	8.0	8.9
Average net wage, in EUR avg	1,312	1,148	1,015	946	898
Consolidated general government deficit, % GDP1	-2.6	-0.9	0.1	-2.6	-7.2
Public debt, EUR billion1	50.0	48.3	46.3	45.6	43.9
Public debt, % of GDP1	59.9	61.8	68.5	78.2	86.5
Balance of Payment and Debt
Goods and Services Exports, EUR million	46,440	43,574	40,309	29,117	20,955
% change	6.6	8.1	38.4	38.9	-25.7
Goods and Services Imports, EUR million	50,555	47,059	44,111	30,699	24,505
% change	7.4	6.7	43.7	25.3	-13.7
Current Account Balance, % of GDP	1.5	0.4	-3.5	0.5	-1.3
Foreign direct investment, EUR million	3,500	3,088	3,727	4,328	1,305
Tourism – night stays, % change	1.0	2.7	30.2	77.6	-58.0
External debt, EUR billion	62.5	60.9	49.9	47.3	41.3
External debt, as % of GDP	76.3	78	73.7	81	81.3
External debt, as % export of goods and services	134.6	139.7	123.8	162.5	197
Financial Data
Exchange rate, eop, EUR / USD	1.04	1.10	1.07	1.14	1.22
avg, EUR / USD	1.08	1.08	1.05	1.18	1.14
Exchange rate, eop, EUR / CHF	0.94	0.93	0.99	1.04	1.08
avg, EUR / CHF	0.95	0.97	1.01	1.08	1.07
Interest rates, end of period
Main refinancing operations1	3.15	4.25	2.50	0.00	0.00
Continuously available depositing option1	3.00	3.75	2.00	-0.50	-0.50
Euribor O/N	2.99	3.79	1.49	-0.51	-0.50
Euribor 1m	2.85	3.85	1.88	-0.58	-0.55
Euribor 3m	2.71	9.91	2.13	-0.57	-0.55
Euribor 6m	2.57	3.86	2.69	-0.55	-0.53
Euribor 12m	2.46	3.51	3.29	-0.50	-0.50
Interest rate on treasury bills 12m, %, avg	3.50	3.10	0.14	0.02	0.06

1 ESA 2010 methodology

2 including circular investments

eop – end of period, avg – period average

e – estimate by RBA Economic and Financial Research

Group Raiffeisenbank Austria d.d., Zagreb11

Management report

Business activities of the Bank

Raiffeisenbank Austria d.d. Zagreb (hereinafter referred to as: the Bank) was incorporated in December 1994 as the first

foreign-owned bank in Croatia, with the strategic objective of building a comprehensive financial services offering to

clients. Since 1999, the Bank has built a sales network and, parallel to the opening of branches, it established subsidiaries

which provide financial services in the areas regulated by special regulations (hereinafter: the Group). At the end of 2024

the Bank provided customer service through 62 branches and through digital sales channels. The development of digital

sales channels is reflected in the constant process of innovation in communication with customers and access to bank

services. Number of users of direct bank services via Internet and mobile applications is continuously increasing.

The Bank operates in accordance with the rules of local regulators supervising the operations of credit institutions

(Croatian National Bank) and financial institution services (Croatian Financial Services Supervisory Agency). Credit

institutions are supervised according to the single supervisory criteria for the euro area with the leading role of the

European Central Bank. All members of the local Group are registered in Croatia and operate in accordance with Croatian

regulations.

The Bank adjusts credit policies to the market changes. In a period of economic growth, the average financial strength of

borrowers is improving and lending conditions are adjusted to the change in general level of risk. Adjustments to credit

policy criteria are consistent with changes in other non-economic factors that may affect the creditworthiness of

borrowers during the repayment of credit obligations. In the previous year, inflationary pressures weakened with a drop in

prices on the energy market. However, geopolitical risks remained elevated.

Over the previous years, the Bank has adapted the business model successfully in the direction of business digitalization,

strengthening of synergistic effects based on new technologies, while the focus on customer satisfaction. The strategic

target is to be the leading bank in the market by satisfaction of legal entities and among the first three banks by

satisfaction of private individuals. Along with digital transformation, optimization of business processes and complete

orientation to enhance customer experience, in the changeable operating conditions, the highlight is on the satisfaction

and engagement of employees, data quality management and adjustment of the Bank and Group to the requirements of

adaptive and agile methodology.

At year-end the bank had 1,710 employees. The number of employees tends to decrease due to the change in the

operational business model through the digitalization of business processes. Increased use of digital sales channels and

self-service devices lowers the need for workforce in the jobs of lower complexity and raises the needs for specialists in

use of advanced technology platforms. The employee structure is in an adjustment process and will continue also in the

coming years. The number and structure of employees are defined under a long-term strategic plan and are in compliance

with the regulatory requirements and business plans. The Bank is managed by the Management Board, which has four

members in the year 2024.

Group Raiffeisenbank Austria d.d., Zagreb12

Management Report

Financial result of the Bank

Total assets at the end of 2024 amounted to EUR 6,849 million (2023: EUR 6,600 million) for the Bank stand alone. Compared

to the previous period, an increase of EUR 249 million (2023: EUR 246 million increase) was realized. Loans to customers

increased by EUR 87 million (2023: EUR 251 million increase), while liquid assets and investments in financial assets other

than loans increased by EUR 151 million (2023: decrease of EUR 2 million). The increase in loans was financed by an increase

in primary and secondary sources of financing. The share of liquid assets and investments in financial assets in total

assets was 47 percent (2023: 46 percent), and the share of loans to customers was 50 percent (2023: 51 percent). Total

loans to customers at the end of year amounted to EUR 3,430 million (2023: EUR 3,343 million) and at the annual level

increased by 3 percent (2023: 8 percent increase).

Demand for non-purpose cash loans increased during the year under the influence of rising household incomes. The

dynamics of increase in the incomes of employees exceeded the growth of consumer prices, which resulted in a real

increase in disposable income for consumption.

The increase in the creditworthiness of the average borrower due to the realized growth in incomes resulted in a

strengthening of the demand for goods and services. With the positive experience from the recent cycle of inflationary

deleveraging, the motivation of consumers to finance consumption from loans has strengthened. Consequently, during the

year, the growth of non-purpose loans accelerated, which at the same time strengthened inflationary pressures. In an

effort to stop the inflationary spiral in time, the regulator (the Croatian national Bank) from 2025 introduces limits in the

growth of loans to consumers, using measures to determine the highest debt ratios for housing and consumer loans (DSTI),

and the highest credit financing ratios for the purchase of residential real estate (LTV).

The process of reducing the European Central Bank's key interest rates after easing inflationary pressures began in

mid-2024. The central bank's deposit rate was reduced by 1 percentage point by the end of year. Interest rates on financial

markets follow the changes in the central bank's interest rate policy, and the transfer to interest rates for loans occurs

with a time lag. The demand prevails among consumers for loans with a contracted fixed interest rate in order to protect

against the growth of reference interest rates during loan repayment. In the case of housing loans with a longer

repayment term, it was common to contract loans with a fixed interest rate in the initial repayment period.

Bank financial highlights for the period from 2020 to 2024 :


					BANK
	2024	2023	2022	2021	2020
in EUR millions	EUR	EUR	EUR	EUR	EUR
From the Balance sheet
Total assets	6,849	6,600	6,354	5,529	4,931
Shareholders’ equity	657	639	691	684	630
Customer accounts	5,219	5,065	5,036	4,366	3,758
Loans to customers	3,430	3,343	3,092	2,730	2,516
From Income statement and other comprehensive income for the year ended 31 December
Operating income	257	248	204	179	169
Operating expenses and depreciation	125	126	143	106	109
Profit before tax	110	118	44	72	22
Net profit for the year	91	96	37	60	17

Total customer deposits increased by EUR 154 million (2023: EUR 29 million increase). Deposits from corporate and other

non-credit entities decreased by 1 percent (2023: 1 percent increase), while deposits from households increased by 7

percent (2023: without change). Household deposits at the end of year amounted to EUR 2,821 million (2023: EUR 2,633

million) with a share of 46 percent (2023: 44 percent) in the Bank’s total liabilities. Government issues of securities aimed at

small investors enable the earning of tax-free returns, so a part of the deposits was transferred from banks to financing

the public debt. After the initial transfer of deposits from banks to government debt, new government debt issues for

small investors are largely financed from matured treasury bills and government bonds that investors used for the

investments in new issues. Compared to the initial year of offering government debt to small investors (2023), in the last

year (2024) the negative impact of government debt issuance on the growth of bank deposits weakened.

The Bank sought to retain deposits by offering a significant difference in the yield for term deposits compared to the yield

on a'vista funds in accounts, which accelerated the growth of term deposits and resulted in a change in the maturity

structure of total deposits. Among households, the share of term deposits increased to 28 percent (2023: 24 percent) of

total deposits, and among corporate and other non-credit entities to 20 percent (2023: 17 percent).

Group Raiffeisenbank Austria d.d., Zagreb13

Management Report

Share capital (T1) at the end of 2024 amounted EUR 657 million (2023: EUR 639 million) increased by 3 percent compared to

the beginning of the year (2023: decrease of 8 percent). The bank paid a dividend of EUR 71 million to its owners last year.

The Bank's operating result in 2024 was maintained at the previous year's level. Operating income increased by 4 percent

(2023: 22 percent) and amounted to EUR 257 million (2023: EUR 248 million). Profit after tax amounted to EUR 91 million

(2023: EUR 96 million).

Net interest income increased by 3 percent in 2024 (2023: by 59 percent) and amounted to EUR 177 million (2023: EUR 172

million). Income generated from overnight deposits of excess liquidity with the central bank amounted to EUR 52 million

(2023: EUR 50 million). Excluding the contribution of interest income from the central bank, adjusted net interest income

amounted to EUR 125 million (2023: EUR 122 million), with an increase of EUR 3 million (2023: an increase of EUR 14 million).

The increase in net interest income was driven by the growth of the interest base, while the decline in market interest

rates only started to be passed on to bank loans towards the end of year.

Realized net income from fees and commissions increased in 2024 by EUR 7 million (2023: EUR 1 million increase). Income

from fees and commissions mainly refers to fees in payment transactions and card operations. Net profit from trading in

financial instruments and other income decreased by EUR 3 million on an annual basis (in 2023, decreased by EUR 21

million).

Total operating expenses amounted to EUR 125 million (2023: EUR 126 million) and were down 1 percent on an annual basis.

Deposit insurance costs and contributions to the resolution fund were not charged in the past year. Labour costs increased

by EUR 3 million, which is in line with the realized inflation rate.

Impairments refer to identified and unidentified loan losses. The achieved growth of the economy has a positive effect on

the creditworthiness of borrowers, as well as the increase in prices on the real estate market, which facilitates the

compensation of losses from real estate taken as a pledge for debt collection. Realized growth in real wages increases the

average creditworthiness of borrowers from the consumers segment. In the corporate segment, procurement prices have

been reduced, which makes it easier for some borrowers to meet their obligations under received loans.

Group Raiffeisenbank Austria d.d., Zagreb14

Management Report

Business development of the Bank

The founder of the Bank is Raiffeisen Bank International (RBI), an Austrian banking group managing a network of banks and

related financial institutions in the Central and Eastern Europe (CEE) region. Affiliation with a strong international banking

group offering a broad-range financial service enables the transfer of experience gained from years of operations in the

developed financial and emerging markets. Positive synergistic effects are also achieved by introducing more advanced

operational support and setting high standards of quality in customer relationships, thus enhancing the service offer and

encouraging employee innovation.

The general trend of digitalization and automatization in the financial services sector will lower operational risks, and the

bank plans to adjust its business according to the changes in the financial services markets. Development of financial

services offer has been stimulated by modernization of communication channels and services sales channels. These

processes do not only increase the number and the functionality of such self-service devices but also reduce the need for

staff performing routine sales and for staff in administration jobs. Automatization will reduce the errors in data processing

on the one hand, and labour costs on the other.

Along with the activities aimed at increasing operating income, business development is based on implementation of

measures to improve productivity and safety standards, introduction of advanced technologies and business process

management tools. The available professional, organizational and technological resources are focused on increasing the

quality of service and achieving lower unit costs per transaction. Investments in technology and business process

development enable an innovative offer and development of customized financial service.

The Bank's priority in developing business is to adapt to changes in the regulation of credit and other financial institutions.

This is ensured by enhancing functionalities of the sales and support system. The focus is also on the requirements for

developing business processes and support functionalities while adjusting the bank offer to changing market conditions.

The improvements are also designed in order to streamline the Bank's business processes within the affiliated

international financial group (RBI). In future operation the Bank expects a moderate increase in the demand for loans, with

the entry of new competitors providing customer service. Therefore, development activities are geared towards increasing

service quality and innovation, and this is where we expect the strongest competition in the coming period.

The strategic goal of business development of the Bank is the introduction of innovative sales channels for standard and

new types of services sold on digital platforms. This way, the Bank and the local Group adapt to customer demands while

continuously maintaining a high level of service quality and security of client transactions.

Research and development activities

In 2024, the Bank improved business processes and support, but did not participate in research and development activities.

The Bank has maintained its position among leading financial institutions in the application of advanced customer access

technologies.

Information on repurchase of own shares

The Bank did not repurchase its own shares in 2024.

Group Raiffeisenbank Austria d.d., Zagreb15

Management report

Bank subsidiaries

The Bank commenced operations on the Croatian financial market in December 1994, being established as a universal

commercial bank. Since 1999, it has been developing its local Group of subsidiaries. The development of the Group is aimed

at providing a comprehensive range of financial services to clients.

At 31 December 2024 the local Raiffeisen Group consisted of the following legal entities, which are wholly owned by the

Bank:

• Raiffeisen društvo za upravljanje obveznim i dobrovoljnim mirovinskim fondovima d.d.

• Raiffeisen mirovinsko osiguravajuće društvo d.d.

• Raiffeisen Leasing d.o.o.

Raiffeisen društvo za upravljanje obveznim i dobrovoljnim mirovinskim

fondovima d.d.

The subject of the Company's business is the exclusive establishment of mandatory and voluntary pension funds and the

management of these funds in accordance with the Law on Mandatory Pension Funds and the Law on Voluntary Pension

Funds.

Business in 2024

In 2024, the Company achieved the goals defined in the business plan, which resulted in a net profit of EUR 7.5 million (2023:

EUR 8.1 million). In the income structure, the largest item of income is revenues from the management of the Funds, which

account for 95% (2023: 97%) of total revenues, of which 67% (2023: 72%) are revenues from the management of mandatory

funds, and 33% (2023: 28%) are revenues from the management of voluntary funds.

The amount of the fee for the management of mandatory pension funds in 2024 was 0.25% (2023: 0.27%) per year from the

total assets of the mandatory pension fund minus investment-based liabilities. In accordance with the Law on Voluntary

Pension Funds, fees for the management of voluntary pension funds are prescribed by the Prospectus of Funds. Of the

total expenditure achieved in 2024, 59% (2023: 61%) relates to expenditures from the management of the Funds, and 34%

(2023: 33%) to operating expenses.

The Company's assets as at 31 December 2024 amounted to EUR 32.7 million (2023: EUR 33.9 million). The largest asset item

is financial assets relating to investments in debt securities. The capital of the Company as at 31 December 2024

amounted to EUR 19 million (2023: EUR 19 million).

Future development

The future development of the Company will continue to be based on an integrated approach of business, i.e. the

management of mandatory and voluntary pension funds. The Company expects to strengthen the role of pension funds in

the pension system, to continue the successful management of the Funds, that is, to invest the assets of the Funds with

the aim of increasing the total return on investments solely in the interest of the members of the Funds, ensuring optimal

growth of pension savings in relation to the risk taken.

The assets of the Funds will continue to be invested in accordance with the legal provisions, taking into account the

principles of security, prudence and caution, reducing risks through the dispersal of investments, maintaining adequate

liquidity, and prohibiting conflicts of interest while taking into account conditions in the capital markets.

The Company will continue to work on perceiving the possibility of integration of sustainability factors into the investment

process, i.e. looking at the circumstances that enable them, primarily through the analysis of the availability of relevant

data and the establishment of an appropriate methodology for assessing, measuring and monitoring sustainability factors

in order to consider their impact on pension funds operations and generally on the environment and society as a whole.

Group Raiffeisenbank Austria d.d., Zagreb16

Management report

Risk management

Fund management is the responsibility of the Company's Management and Asset Management. Supervision of

investments, as well as analyses related to risk calculation and the success of fund management is carried out by Risk

Management. All risk management procedures that apply to the Funds are also implemented in relation to the Company's

assets when applicable. The most significant types of risks to which the Company is exposed are credit risk, liquidity risk

and market risk. Market risk includes exchange rate, interest and price risk.

Credit risk

A credit risk is the risk of cessation of repayment of the liability or the potential liability of the other party with whom the

Company made the transaction. At the date of reporting, the Company’s credit risk arises from exposure to credit

institutions Raiffeisenbank Austria d.d. (parent company), Privredna banka Zagreb d.d. and to short-term debt securities

issued by the French Republic, the Federal Republic of Germany, and the European Union.

Interest rate risk

The Company’s financial assets are generally interest-bearing, while most financial liabilities are non-interest-bearing.

Assets and liabilities are due or have their interest rates changed in different periods or in different amounts. Accordingly,

the Company’s exposure to risk of the fair value of interest rates is limited due to fluctuations in prevailing market interest

rates.

The Company’s exposure to interest rate risk exists in deposits and short-term debt securities, but a change in interest

rates at the reporting date would not significantly affect the performance of the business.

Exchange rate risk

The Company's assets are almost exclusively denominated in euros, and therefore the Company's income and assets are

not exposed to the influence of exchange rate changes. The Company's exposure to exchange rate risk is related to its

exposure to funds in foreign exchange accounts and other receivables denominated in currency different then euro. The

exposure of the Company's assets to exchange rate risk at the reporting date was not significant.

Market risk

Market risk is the risk that the value of a financial instrument will fluctuate as a result of a change in market prices, either

under the influence of factors specific to an individual instrument, for the issuer or any factors affecting all instruments

traded on the market. The exposure of the Company's assets to market risk at the reporting date was not significant.

Liquidity risk

Liquidity risk is a risk of difficulties that the Company may face when obtaining funds to meet commitments or the risk of

not being able to transform certain forms of assets into funds. The exposure of the Company's assets to liquidity risk at

the reporting date was not significant.

Detailed information and overview of risk management is presented in Note 50 Risk Management.

Group Raiffeisenbank Austria d.d., Zagreb17

Management report

Raiffeisen mirovinsko osiguravajuće društvo d.d.

The Company has the licence for the following core activities:

– payment of pensions under mandatory pension insurance in accordance with the Company's pension schemes

based on the individual capitalized savings of a mandatory pension fund member

– payment of pensions under voluntary pension insurance in accordance with the Company's pension schemes

based on individual capitalized savings of a member of the open-end voluntary pension fund

– payment of pensions under voluntary pension insurance in accordance with the Company's pension schemes

based on individual capitalized savings of a member of the closed-end voluntary pension fund and

– payment of pensions based on direct one-off payments made by individuals to the Company.

Business in 2024

During 2024, the Company adjusted its business operations in accordance with the economic situation (local and global)

and the situation on the capital market, which recorded an increase in interest rates and yields, and the main focus was on

mitigating the risk of inflation and the effects of inflation on the portfolio of mandatory pension insurance users.

Since the Company (RMOD) is obliged, in accordance with the provisions of the Law, to harmonize the pensions of

beneficiaries with the official inflation index of the Republic of Croatia twice a year, the Company did the same twice in

2024. The first time on April 1st according to the inflation index of 3.00% and the second time on October 1st according to

the inflation index of 0.60%.

The Company achieved a positive business result and fulfilled all legal and regulatory obligations regarding capital

adequacy and the levels of assets and liabilities from pension contracts. In December 2024, the Company had 12,293

pension contracts paid out, and total assets at the end of 2024 amounted to EUR 277.3 million (2023: EUR 249.9 million). The

largest item of assets is financial assets related to investments in debt securities.

Future development

The Company expects to continue its successful business operation, investing assets to cover insurance contracts liabilities

with the aim of preserving the sufficiency of insurance contracts liabilities, ensuring maximum protection of pension

beneficiaries and managing capital in order to preserve the Company's ability to continue as a going concern and to

ensure capital adequacy and return on investment to the owners.

The Company's assets will continue to be invested in accordance with legal regulations, taking into account the principles

of security, prudence and caution, risk mitigation through dispersal of investments, maintaining adequate liquidity levels,

and prohibiting conflicts of interest while taking account of the conditions in the capital markets.

Risk management

The investment of the Company's assets is the responsibility of the Company's Management Board and the Investment

and Analysis division. The Risk Management division supervises investments, conducts analyses related to risk calculation

and business performance. The most significant types of financial risks to which the Company is exposed are market risks

(currency risk, interest rate risk and price risk), credit risk (issuer risk and concentration risk), liquidity risk (asset and cash

flow risk). Non-financial risk is aggregating risks outside of credit, market and liquidity and can be summarized as

Operational Risk including Reputational Risk.

The company expects reduced, but still pronounced impact of inflation throughout the year 2025 (2.1%-3.5% projections

ECB, CNB), but also its successful overcoming of it through investments in asset classes and financial instruments for

protection against price changes, volatility and inflation, all for the purpose of investing assets to cover insurance contract

liabilities, ensuring maximum protection of pension beneficiaries as well as managing capital in order to preserve the

Company's ability to continue operating as a going concern in order to ensure capital adequacy and return of investment

to the owners with 100% support of the Company's owners in terms of capital needs.

Group Raiffeisenbank Austria d.d., Zagreb18

Management report

Market risk

Market risk includes three types of risks:

– currency risk - the risk that the value of financial instruments will change due to exchange rate fluctuations

– interest rate risk - the risk that the value of financial instruments will change due to changes in market interest

rates

– price risk – the risk that the value of financial instruments will change due to price changes in the market,

regardless of whether those changes are caused by factors relating specifically to that instrument or its issuer, or

by factors relating to all instruments traded on the market

Interest rate risk and inflation risk

The Company’s exposure to market risk of interest rate changes exists in all portfolios. The Company’s business is subject

to the interest rate risk to the extent that interest-bearing assets and liabilities on which interest is paid become due in

different timeframes and their interest changes at different rates. The Company is also exposed to the risk of changes in

future cash flows resulting from changes in interest rates in the market.

Insurance liabilities are formed using internal estimates of cash flows for the time value of money and the financial risks

associated with those cash flows, based on available objective and verifiable market and experiential data. The Company

applies a bottom-up approach in calculating the appropriate discount rates. The Company uses risk-free interest rates in

the form of a risk-free yield curve plus an illiquidity premium as the discount rate employed in estimating future cash

flows. The illiquidity premium is determined based on yield data for covered bonds and reflects the creditworthiness of the

economic environment. The percentage of the illiquidity premium is determined by taking into account the characteristics

of the insurance contracts.

To mitigate inflation risk, the Company uses instruments such as inflation swaps and inflation-linked bonds. Similar to

interest rate risk, there is also spread risk because all instruments are linked to the EU zone index (CPTFEMU) while liabilities

are adjusted according to the Croatian Consumer Price Index (CPI).

Exchange rate risk

Due to the euro conversion, the Company is no longer exposed to the risk of exchange rate changes through transactions

in euro currency. Currently, the Company does not have a single investment in foreign currency.

Credit risk

Credit risk is the risk that the issuer of a financial instrument which is held in the assets covering insurance contract

liabilities or within the Company’s assets will not be able to settle the liabilities (in terms of due amount and due date) as a

result of inability to pay or other reasons. Exposure to credit risk results from investments in fixed-income instruments,

deposits with financial institutions, derivative instruments, etc. Currently, almost all of the Company's positions in such

instruments in all portfolios are assets whose issuers have an investment rating of BBB+ or better. In accordance with the

application of the IFRS9 standard, the Company calculates and applies impairment for all financial instruments that are

measured at amortized cost. The company continuously analyses and checks the credit quality of individual issuers in

accordance with current regulations.

Liquidity risk

Liquidity risk is the risk of loss arising from the existing or expected inability of the Company to meet its financial

obligations when they are due. It also includes the cash flow risk, which arises due to the impossibility of transforming

certain forms of assets into cash or the impossibility of balancing short-term sources of funds on the one hand and short-

term liabilities on the other.

The Company is exposed to liquidity risk when it is unable to meet its expected and unexpected current and future need

for funds in a timely manner, without affecting its regular daily operations or its own financial results. The company takes

into account the categories of assets when investing, the marketability of each categories, and with regard to the

increased liquidity requirements, makes decisions on the restructuring of the assets. Considering that the Company mostly

invests in highly liquid assets (more than 75% of assets marketable in 6 days), and on the liabilities side are insurance

obligations, i.e. obligations for pension payments with planned multi-year outflows that cannot be withdrawn earlier

(unlike deposits in banks), liquidity risk has no significant influence on the company's operations.

Group Raiffeisenbank Austria d.d., Zagreb19

Management report

Operational risk

Operational risk is the risk of financial loss resulting from inadequate or failed internal processes, systems, human factors

or external events. Operational risk includes legal risk, but excludes strategic and reputational risk. In a certain number of

cases, operational risk events are related to other types of risk (credit, market, legal, strategic), and the differentiation of

operational and other types of risk is defined in more detail in the Company's documents related to risk management.

Operational risk management is conducted according to the principles established at the RBA Group level, and operational

risk events are monitored and recorded according to the following categories: external fraud, internal fraud, employment

practices and safe working environment, clients, products and business processes, disasters and public safety, technology

and infrastructure failures, and process execution, delivery and management. At the end of 2024, the company has no

recorded open operational risk events. Detailed information and overview of risk management is presented in Note 50 Risk

Management.

Raiffeisen Leasing d.o.o.

The core business is the performance of financial and operating leasing activities ("leasing").

Business in 2024

2024 was profitable year for the Company, with achieved profit after tax in amount of EUR 3.6 million (2023: EUR 4.5 million)

and total assets in balance sheet of EUR 244.8 million (2023: EUR 222.1 million). Interest income was EUR 11.1 million (2023:

EUR 8.3 million), while interest expense was EUR 6.8 million (2023: EUR 4.6 million). Interest income in 2024 has increased by

25.34 %, while interest expense has also increased by 33.35 %. compared to 2023. Net fee and commission expense were

EUR 0.1 million (2023: net revenue EUR 0 million).

The Company's profit after tax amounted to EUR 3.6 million (2023: EUR 4.5 million). In relation to capital and reserves, net

profit amounted to 10.12% (2023: profit in relation to capital and reserves 14.03%). The Company's results depend on

business conditions in the financial market and changes in the real sector. Growth of national economy has reduced the

risk of placements, and still high liquidity supported the orderly collection of receivables from customers. Geopolitical

uncertainties, primarily the war in Ukraine did not result in an increase of the credit risk, neither did inflationary pressures

and an increase in interest rates caused by the growth of the index. Reduced risk of leasing contracts enabled the release

of part of the provisions for losses, which the Company formed for placements in the previous period.

Solid growth rates of the economy in the conditions of excess liquidity as well as index growth as a result of restraining

inflationary pressures further narrowed interest margins. Total assets of the Company as of 31.12.2024 amounted to EUR

244.8 million (2023: EUR 222.1 million). The finance lease portfolio, net of impairment, amounted to EUR 205 million (2023:

EUR 174 million), while the net book value of fixed assets in operating lease amounted to EUR 23.8 million (2023: EUR 20.4

million). The increase in the portfolio was caused by the increased volume of new lease business, which is a direct

consequence of the increased sales activities of the Company, as well as the normalization of supply chains. The

Company's customers are legal and natural persons, mostly domestic residents.

In financing structure of business, besides own equity in amount of EUR 35.7 million (2023: EUR 32 million), the Company also

uses external sources of financing. Loans from Raiffeisen Group members take the largest part in external financing of

business. As of 31 December 2024, these loans amounted to EUR 78.4 million (2023: EUR 86.1 million), while total amount of

loans from domestic and foreign commercial and development banks amounted to EUR 125.8 million (2023: EUR 95.6

million). The amount of own funds of the Company is sufficient regarding its risk profile and is also in compliance with

minimum regulatory capital requirements.

Future development

As the digitization and automation trend in the financial services sector continues, this will require adaptation of the

Company's operations in the future. Automation of processes and innovations related to communication channels and to

the way services are sold will result in reducing the need for personnel for routine sales and administrative positions. In

addition to activities aiming at operating income growth, measures have been implemented in business development to

improve work productivity and safety standards, technological upgrades have been introduced, and the management of

business processes has been developed. The Company has increasingly used professional, organizational and technological

resources in order to raise the quality of service and reduce unit costs per transaction. The mentioned changes will further

reduce the operational risks of the Company.

Group Raiffeisenbank Austria d.d., Zagreb20

Management report

Changes in the regulations related to the operations of financial institutions represent the development priority of the

Company. Investments relate mostly to improving the functionality of the sales and support system. Furthermore, business

processes and support have been developed that are related to the alignment of the offers to fast changes in market

conditions as well as improvements for the purpose of adjusting the business processes with the requirements of the

ultimate owner (RBI). In future operations, the Company expects moderate growth in the demand for leasing financing,

with the entry of new competitors as regards the field of offering services to clients. Therefore, development activities

have been focused on increasing the quality and innovation in the service offer, where we expect the most competition in

the coming period.

The Company's future strategy is primarily based on the introduction of innovative sales channels, both standard and new

types of services sold on digital platforms. The Company thus strives to meet the demands of clients, but with constant

concern for maintaining a high level of service quality and security of client transactions. The Company keeps its focus on

ESG (Environmental, Social and Governance) business principles with special emphasis on the Environmental component,

so-called "green financing".

Risk management

Given that the Company is exposed to various risks when performing business activities on a regular basis, the material

risks to which the Company is or may be exposed are monitored, while taking into account the impact of macroeconomic

trends and external risk factors on the company's business. The Company is exposed to a significant number of risks in

business operations, the most significant ones are credit risk, market risk and liquidity risk. The Company implements

adequate policies and procedures for managing specific risks, and risk management and mitigation methods are

specifically prescribed and documented by regulations and procedures.

The Company defines the following types of significant risks:

Market risk

Market risk is the risk of negative impact of changes in market parameters, such as interest rates or foreign currency

exchange rates, on the Company's income or on the value of its positions in financial instruments. Exposure assessment to

market risk is based on changes in foreign exchange rates, interest rates, and other market parameters. It includes

currency risk, interest rate risk and the asset and liability mismatch risk or risk of deviations from defined limits. With the

introduction of the euro in the Republic of Croatia, the Company is no longer exposed to market exchange rate risk that

could impact its revenue or the value of its positions in financial instruments, as it holds no foreign currencies in its assets

and liabilities other than the domestic currency, the euro.

Liquidity risk

The Bank and the local Group adjust business activities according to legal provisions regulating liquidity risk and group and

internal acts for maintaining liquidity reserves. At the end of 2024, the exposure of the Bank's and the Group's assets to

liquidity risk is in accordance with the strategy and within the defined limits.

Credit risk

The Company is exposed to credit risk through activities involving the provision of financial and operational leasing or

receivables from the lessee. Credit risk may arise in connection with any form of placing funds, and it implies the risk that

the debtor will not be able to perform payment obligations (in the agreed amount and at agreed maturity) due to the

inability to pay (default) or other reasons.

When approving a leasing contract, the client’s creditworthiness is determined and analysed for the purpose of managing

credit risk, and the Company seeks to deal with clients of good creditworthiness and always obtains collateral from them.

Special consideration is also given to the quality and the prospect of sale of the leasing item, which remains the property

of the Company until the leasing agreement is fully discharged.

Operational risk

Operational risk is defined as the risk of loss resulting from inadequate or failed internal processes, people and systems or

from external events. This definition includes legal risk but excludes strategic and reputational risk.

Detailed information and overview of risk management is presented in Note 50 Risk Management.

Group Raiffeisenbank Austria d.d., Zagreb21

Management report

Financial result of the Group

The Group's total assets at 31 December 2024 amounted to EUR 7,303 million (2023: EUR 7,001 million), and increased by 4

percent (2023: 5 percent) on an annual level. In the asset structure, loans to customers increased by EUR 111 million (2023:

EUR 297 million), and liquid assets and investments in financial assets other than loans have increased by additional EUR

183 million (2023: EUR 34 million).

In the graphical presentation of the market share of Raiffeisen Group members, the Pension Insurance Company d.d. (MOD)

is omitted because there is only one other company operating on the market.

Sources: CNB; CFSSA; Raiffeisen Research

Shares for the Bank and Leasing refer to the balance as of 30.09.2024.

At 31 December 2024, assets under management in the three mandatory pension funds amounted to EUR 6,646 million

(2023: EUR 5,972 million), and in one open-end and four closed-end voluntary pension funds an additional EUR 391 million

(2023: EUR 352 million). In the structure of assets under management of the pension company, 94 percent (2023: 95 percent)

relate to assets of mandatory pension funds.

The number of members in Raiffeisen pension funds at the end of the year was as follows: 667 thousand members (2023:

635 thousand) in mandatory pension funds and 114 thousand members (2023: 108 thousand) in voluntary pension funds.

The annual growth of assets under management of the pension company of 11 percent (2023: 12 percent) is based on

contributions paid by fund members and on the realized returns of the funds.

Raiffeisen group financial highlights for the period from 2020 to 2024:


GROUP
	2024	2023	2022	2021	2020
in EUR millions	EUR	EUR	EUR	EUR	EUR
From Balance sheet at 31 December
Total assets	7,303	7,001	6,677	5,924	5,324
Shareholders’ equity	709	686	733	727	664
Customer deposits	5,194	5,028	4,993	4,462	3,866
Loans to customers	3,587	3,476	3,179	2,881	2,685
From Income statement and other comprehensive income for the year ended 31 December
Operating income	313	287	273	277	292
Operating expenses and depreciation	175	152	203	195	229
Profit before tax	116	130	54	81	24
Net profit for the year	95	105	45	67	17

Group Raiffeisenbank Austria d.d., Zagreb22

Management report

The share of customer deposits in the Group's total liabilities is 79 percent (2023: 80 percent). Other funding sources are the

borrowings and debt securities issued by the Bank, and the borrowings from banks used by Raiffeisen Leasing d.o.o. On 31

December 2024, borrowings amounted to EUR 325 million (2023: EUR 227 million) and deposits from banks amounted to an

additional EUR 31 million (2023: EUR 31 million). Total customer deposits amounted to EUR 5,194 million (2023: EUR 5,028

million). The share of household’s deposits in total liabilities is 43 percent (2023: 42 percent). On 31 December 2024, the

Group's capital amounted to EUR 709 million (2023: EUR 686 million).

The Group's profit after taxation in 2024 amounts to EUR 95 million (2023: EUR 105 million). Three companies in the local

Group achieved a positive result; in addition to the bank, there was also a Raiffeisen Mandatory and Voluntary Pension

Fund Management Company, Raiffeisen Pension Insurance Company and Raiffeisen Leasing. In the period of high market

interest rates, the return on financial assets was sufficient for the pension insurance company to achieve a positive

operating result despite the adjustment of liabilities to pension beneficiaries to the increase in consumer prices.

The Group's net interest income amounted to EUR 187 million (2023: EUR 181 million), which is 3 percent (2023: 55 percent

increase) more than the year before. A positive impact on net interest income was achieved only at the Bank. Net fee and

commission income amounted to EUR 79 million (2023: EUR 73 million) and increased by 8 percent compared to the year

before. The increase was achieved only at the Bank. Fee income is the main income of the Group member that manages

pension fund assets. As the value of assets under management increases, the basis for calculating the fee also increases,

but the management fee for mandatory pension funds is determined by the regulator

Other non-interest income amounts to EUR 47 million (2023: EUR 33 million), and is 42 percent lower than in the previous

period (2023: 63 percent). The profit on other operating income amounts to EUR 38 million (2023: EUR 20 million), the largest

part of EUR 33 million relates to income generated by Raiffeisen Leasing (EUR 10 million) and Raiffeisen mirovinsko

osiguravajuće društvo d.d. (EUR 23 million).

The total operating income of the local Group amounts to EUR 313 million (2023: EUR 287 million). On an annual level, they

increased by EUR 26 million (2023: EUR 14 million). The Group's operating expenses amounted to EUR 175 million (2023: EUR

152 million), of which EUR 25 million (2023: EUR 8 million) relate to insurance liabilities and pension contract expenses.

Operating expenses increased by EUR 23 million (2023: decrease by EUR 51 million) compared to the previous year. In

relation to the Group's total operating incomes, operating expenses amount to 56 percent (2023: 53 percent).

The Group realized a negative result on asset impairment and provision for liabilities and expenses in the amount of EUR 22

million (2023: negative result of EUR 5 million). The contribution of other members of the local Group to asset impairment

was not significant. The Group achieved a positive operating result of EUR 95 million (2023: EUR 105 million).

Group Raiffeisenbank Austria d.d., Zagreb23

Management report

Financial instruments and related risks

The Bank and the local Group invest in financial instruments, thus generating risk exposure. Risk management is within the

scope of competence of the Bank's Management Board and is operationally implemented by organizational units for risk

management and risk control. As at 31 December 2024, the Bank's assets were invested in various financial instruments,

with loans to customers and debt securities accounting for a significant portion. Major types of financial risks to which the

Bank and the local Group are exposed include credit risk, liquidity risk and market risk. Market risk includes exchange rate

risk, interest rate risk and equity price risk. Non-financial risk is aggregating risks outside of credit, market and liquidity and

can be summarized as Operational Risk including Reputational Risk.

Detailed information and overview of risk management is presented in Note 50 Risk Management.

At the Group level, a comprehensive risk management system is in place. It includes introduction and implementation of

policies and procedures, setting limits for acceptable level of risk for the Group. Limits are defined by risk type in order to

maintain the risk exposure within the risk appetite defined by the overall strategy, which is above the capital adequacy

requirement. For the purpose of effective operational risk management, appropriate operational risk management

methods and tools are applied at the Group level. Details about risk management are shown in Note 50 Risk management.

Credit risk

Credit risk is the risk that the counterparty to a transaction with the Group will default on its payment obligation or

contingent liability commitment.

At the reporting date, the Bank's total credit risk exposure to all customer segments was EUR 6,453 million (2023: EUR 6,183

million) in assets and EUR 1,746 million (2023: EUR 1,616 million) in off-balance sheet items. At the Group level, credit risk

exposure amounted to EUR 6,869 million (2023: EUR 6,550 million) in assets and EUR 1,779 million (2023: EUR 1,648 million) in

off-balance sheet items.

At 31 December 2024, the Bank's total non-performing on-balance exposures amounted to EUR 130 million (2023: EUR 121

million) out of a total on-balance exposure of EUR 6,569 million (2023: EUR 6,301 million). Loan loss provisions were formed in

the amount of EUR 73 million (2023: EUR 68 million) covering 56 percent (2023: 56 percent) of non-performing on-balance

exposures. At the Group level, non-performing on-balance exposures totalled EUR 133 million (2023: EUR 124 million) out of a

total on-balance exposure of EUR 6,987 million (2023: EUR 6,670 million) of total placements. Loan loss provisions were

formed in the amount of EUR 75 million (2023: EUR 70 million), covering 56 percent (2023: 56 percent) of non-performing on-

balance exposures.

Liquidity risk

Maturity transformation is a function that banks generally perform in the financial market. A consequence of the maturity

transformation is a continuous reporting gap between inflows and outflows in a specific time period (liquidity gap).

Liquidity gaps lead to exposure to liquidity risks. They arise in the form of a risk that the Bank will not be able to finance

(refinance) its positions on acceptable terms at appropriate maturities and a risk that the Bank will not be able to

effectively monetize its assets within an appropriate timeframe.

The Bank and the local Group have aligned their business activities with legal provisions governing liquidity risk and with

group and internal regulations on liquidity reserve. At 31 December 2024, the liquidity risk exposure of the Bank and Group

was in line with the strategy and within the defined limits.

Market risk

Market risk is the risk of a negative impact of changes in market parameters, such as interest rates or foreign exchange

rates, on the Group's income or the valuation of its positions in financial instruments. Assessment of market risk exposure

is based on changes in foreign exchange rates, interest rates, credit spreads, equity and commodity prices, and other

market parameters.

Group Raiffeisenbank Austria d.d., Zagreb24

Management report

Interest rate risk and risk of credit spreads

The financial assets of the Bank and the local Group are generally interest bearing, as are most financial liabilities. Interest

risk arises from the different maturity structure of assets and liabilities and from different types of interest rates and their

redetermination dates on the assets and liabilities side Assets and liabilities mature, and the interest rates are reset, in

different intervals or in different patterns. To a certain extent profit of the Bank and Group is sensitive to interest rate

movements. Profit is also affected by the currency structure of assets, liabilities and capital and reserves.

The assessment of interest rate risk exposure is measured from the perspective of earnings and economic value change

perspective. In order to protect itself from interest rate risk, the Bank uses hedge accounting and derivative financial

instruments whose variable is the interest rate. In order to protect itself from interest rate risk, the Bank uses hedge

accounting and derivative financial instruments whose variable is the interest rate.

The prices of financial instruments that the Bank does not actively trade are subject to the risk of credit spreads arising

from the perception of the market liquidity of a certain financial instrument. The exposure of the Bank and the Group to

interest rate risk as of the reporting date is in accordance with the strategy and within the defined limits.

Exchange rate risk

A smaller part of the assets of the Bank and the Group are denominated in foreign currencies. Exposure to exchange rate

risk is the risk of losses incurred in foreign currency open positions. In order to hedge against currency risk, the Bank and

the Group use derivative financial instruments.

Exposure to exchange rate risk arises from transactions in loans denominated in foreign currencies, deposits denominated

in foreign currencies, and from investment and market activities. This exposure is monitored on a daily basis, in accordance

with internally determined limits set for individual currencies and in the total amount of the maximum open foreign

currency position. The exposure of the Bank and Group to exchange rate risk at the reporting date is in line with the

strategy and within the defined limits.

Equities price risk

Equity price risk is the risk that arises from equity price volatility, and it affects fair value of equity investments and other

instruments the value of which derives from equity investments. Primary exposure to price risk arises from equity securities

that are measured at fair value through profit or loss. The exposure of the Bank and Group to equity price risk at the

reporting date is in line with the strategy and within defined limits.

Group Raiffeisenbank Austria d.d., Zagreb25

Statement of the Application of the Code of Corporate Governance

Statement of Application of the Code of Corporate

Governance

Management and Corporate Governance

In accordance with the requirements of the Luxembourg Stock Exchange on the obligation to apply corporate governance

(The X Principles of Corporate Governance of the Luxembourg Stock Exchange – hereinafter referred to as "The X

Principles"), as well as the corresponding requirements of local regulation, Article 272p of the Companies Act and Article 22

of the Accounting Act. Pursuant to Article 22 of the Accounting Act, the Management Board of Raiffeisenbank Austria d.d.,

Zagreb (hereinafter referred to as the Bank) declares that the Bank applies "The X Principles" which in substance and

content correspond to the principles of the Corporate Governance Code (Code) as jointly prepared by the Croatian

Financial Services Supervisory Agency (“CFSSA”) and the Zagreb Stock Exchange (“ZSE”).

During 2024, the Bank published all information in accordance with the principles of corporate governance, as set out both

in "The X Principles" and in accordance with local regulations, for the purpose of reporting to investors. The Bank has also

established the following channels of communication with investors:

a) The "FIRST" platform of the Luxembourg Stock Exchange, through which the Bank provides information to the

stock exchange, regulator (CSSF) and the public,

b) Web site of the Banks

c) Establishing internal procedures of communication with investors through the investor relations function

assigned to the ALM department.

Within the scope of the implemented EUR 1,000,000,000 Euro Medium Term Note Programme, the Bank, as of the reporting

date 31 December 2024, has issued two non-subordinated and unsecured bonds (EUR 200 million maturing on 30

September 2026, and EUR 300 million maturing on June, 2027) that are qualified as eligible liabilities, with the aim of

maintaining compliance with the MREL (Minimum Requirement for own funds and Eligible Liabilities) requirement, which

was imposed to the Bank by the Single Resolution Board. The bonds are listed on the regulated market of the Luxembourg

Stock Exchange. The Bank has disclosed all documents relevant for the bond issuance and they are available on the

website www.rba.hr.

The Bank pays particular attention to corporate governance, as the key determinant of the Bank's business operations,

which provides an incentive to the Management Board and the Supervisory Board in achieving the interests and protection

of shareholders and the Bank as a whole.

Internal controls system

With the aim of ensuring the integrity of the accounting system and financial reporting and reducing risks in the financial

reporting process, the Group and the Bank have established an adequate system of internal controls and risk

management, which is ensured through a clear segregation of duties of the participating organizational units, as it is

regulated by internal policies and procedures; adequate and effective internal controls that are integrated into business

processes and activities have been established.

The internal controls system at the Bank is ensured through the parallel operation of three mutually independent

functions: (a) the risk monitoring function (b) the compliance function and (c) the internal audit function. The internal

controls system has also been established where necessary in the Bank's related companies.

The main features of the internal controls system in the Bank and the related companies are reflected in independent

holders of control functions responsible for the identification, assessment and management of risks, including risk control

and compliance, and the internal audit oversees the entire operations of the Bank and the Group with the aim of assessing

the adequacy of the established internal controls system. The Bank applies accounting policies aligned with the

International Accounting Standards and International Financial Reporting Standards adopted by the European Union.

At the same time, the Bank engaged an external auditor and organized the application of previous, ongoing and

subsequent financial supervision in the financial reporting and in the necessary decision-making process.

Group Raiffeisenbank Austria d.d., Zagreb26

Statement of the Application of the Code of Corporate Governance

General Meeting

The Bank’s shareholders exercise their rights in the General Meeting of the Bank. The General Meeting of the Bank takes

decisions on the issues regulated by the Companies Act and the Articles of Association of the Bank. The General Meeting is

convened by the Bank’s Management Board and it has to be convened at the request of the Supervisory Board, the

Management Board of the Bank or shareholders, in accordance with the law, at least once a year and when the interests

of the Bank so require.

In addition to the issues which are within the scope of competence of the General Meeting under the mandatory provisions

of the law, the topics which are within the sole competence of the General Meeting include:

a. amendments to the Articles of Association;

b. decisions on capital increase or decrease;

c. election and revocation of the Supervisory Board members;

d. granting approval of actions to the members of the Supervisory Board and Management Board;

e. decisions on remuneration of the Supervisory Board members;

f. the appointment and revocation of the Bank's external auditors;

g. decisions on transformation and winding-up of the Bank.

The General Meeting may not make any decision if shareholders representing more than half of the company's share

capital (quorum) are not present in person or through a proxy. The right to vote at the General Meeting is governed by the

ordinary shares without nominal amount in name of shares, with each share carrying one vote.

Management Board and Supervisory Board

The powers of the Management Board and Supervisory Board of the Bank are regulated by the applicable legal

regulations, the Bank’s Articles of Association, the Bylaws of the Management Board and the Bylaws of the Supervisory

Board. The procedure for appointment or election, as well as the removal of the members of the Management Board and

Supervisory Board is stipulated by the Companies Act, the Credit Institutions Act, bylaws and the Articles of Association of

the Bank.

The duties, responsibilities and powers of the members of the Management Board and the Supervisory Board are

regulated by the Credit Institutions Act, the Companies Act and elaborated in more detail in the Articles of Association of

the Bank and the bylaws of the bodies concerned. The Management Board meets at least twice a month and the

Supervisory Board as needed, but at least once a quarter.

Management Board

In accordance with the applicable legal regulations and the provisions of the Bank's Articles of Association, the Bank's

Management Board is comprised of at least three members appointed by the Supervisory Board for a maximum term of

office of five years, subject to obtaining prior approval from the Croatian National Bank and European Central Bank.

However, the Supervisory Board may appoint a larger number of members, the maximum being seven board members.

Composition, duties and responsibilities of the Management Board are stipulated by the relevant legal and subordinate

regulations, the Articles of Association, the Diversity Policy, the Policy related to the conditions and the procedure for

assessing suitability of members of the Management Board and holders of key functions in the Bank, the Regulation on the

organizational setup and the Bylaws of the Management Board.

Members of the Bank's Management Board must meet the requirements for performing the function of the member of the

Management Board as prescribed by the Companies Act, the Credit Institutions Act and relevant subordinate regulations,

global rules defined at the RBI Group level and internal regulations and bylaws of the Bank. The members of the

Management Board have to possess adequate collective knowledge, skills and experience required to direct the business

of the Bank independently, and in particular to understand the Bank's activities and the significant risks.

The suitability of an individual member of the Management Board of the Bank for performing the respective function

represents the extent to which the relevant person has the required characteristics and meets the prescribed

requirements, which should ensure professional, lawful, safe and stable performance of duties within their respective

scope of competence in accordance with ethical principles.

The Management Board is responsible for managing the Bank's operations, and each member of the Management Board is

responsible for a specific number of business functions and support functions. Each member of the Management Board

has a scope of powers and responsibilities, which are assigned to them by the Supervisory Board by a special decision in

accordance with the law, the Bank’s Articles of Association, the Bylaws of the Management Board and other regulations of

the Bank.

Group Raiffeisenbank Austria d.d., Zagreb27

Statement of the Application of the Code of Corporate Governance

The responsibilities and competences of the Management Board members are personal, legal and statutory, and they are

supervisory and directional powers in relation to the areas of the executive responsibility of the managers of the first

hierarchical level who are under their immediate jurisdiction. The Bank's Management Board conducts business operations

of the Bank and manages its assets. In doing so, it has the responsibility and authority to take all activities and make all

the decisions it deems necessary for the successful conduct of the Bank's business operations.

Members of the Bank's Management Board are employed in the Bank on a full-time basis. The decision on the employment

and termination of a member of the Management Board is made by the Supervisory Board according to the Companies

Act and Labour Act.


Members of the Management Board at 31.12.2024	Position
Liana Keserić	President
Georg Feldscher	Member
Višnja Božinović	Member
Ante Odak	Member

Supervisory Board

In accordance with the provisions of the Bank’s Articles of Association, the Supervisory Board of the Bank is composed of

seven members. The members of the Supervisory Board are appointed by the General Meeting for a term of office of no

longer than four years, subject to the prior consent of the Croatian National Bank and the European Central Bank. The

Members of the Supervisory Board of the Bank must meet the requirements for performing the function of the member of

the Supervisory Board as prescribed by the Companies Act, the Credit Institutions Act and relevant subordinate regulations,

global rules defined at the RBI Group level and the internal regulations and bylaws of the Bank.

The Members of the Supervisory Board have to possess adequate collective knowledge, skills and experience required to

supervise the business of the Bank independently, and in particular to understand the Bank's activities and the significant

risks. The suitability of an individual member of the Supervisory Board of the Bank for performing the respective function

represents the extent to which the relevant person possesses the required characteristics and meets the prescribed

requirements, which should ensure professionally, lawful, safe and stable performance of the tasks within their scope of

competence.

Within the Supervisory Board of the Bank, the following committees have been established: the Audit Committee, the

Remuneration Committee, the Nomination Committee and the Risk Committee. The members of the respective

committees are appointed from the members of the Supervisory Board for a term of office corresponding to the current

mandate of the Supervisory Board members. The scope of competence and work of the respective committees is governed

by the rules of procedure of each committee, in line with the relevant legal regulations.

The General Meeting of the Bank may remove a member of the Supervisory Board before the expiry of the current term of

office to which he or she is appointed, provided that the legal or statutory reasons to such effect are fulfilled.


Members of the Supervisory Board as at 31 December 2024	Position
Sabine Zucker	Chairwoman
Andreas Gschwenter	Deputy Chairman
Peter Jacenko	Member
Herald Kreuzmair	Member
Iryna Arzner	Member
Hrvoje Markovinović	Member
Klaus Buchleitner	Member

Amendments to the Articles of Association

The procedure for amendments to the Articles of Association is governed by Article 11 of the Articles of Association of the

Bank. A proposal for amendments of the Articles of Association can be submitted by the Management Board, Supervisory

Board or by shareholders of the Bank. A decision to amend the Articles of Association requires a majority of 3/4 of the

votes cast at the General Meeting. A proposal for amendments of the Articles of Association is submitted to the

Supervisory Board, which is authorized to accept the proposal and refer it to the General Meeting of the Bank for adoption.

Group Raiffeisenbank Austria d.d., Zagreb28

Statement of the Application of the Code of Corporate Governance

Diversity policy

The Bank, as a member of the RBI Group, applies the Group standards of diversity when selecting the members of the

Management Board and the Supervisory Board, as stipulated by the Group policies on the structure, composition and

remuneration of managerial bodies of RBI Group members and the Group policy on gender equality.

Among the key standards and responsibilities, of all the functions and employees involved, stand continuous efforts to

increase the number of women holding managerial functions, which is the reason the Group promotes the role of women

in managerial positions, as well as monitoring and reporting on the presence of women in corporate governance

processes. The standard of professional and age diversity is also present when performing the assessment and selection

of members of the Management Board and the Supervisory Board, as well as the evaluation of international business

experience. The target representation of the less represented gender at the level of the Management Board and

Supervisory Board is 25%, where the Bank is already well above the target percentage.

For more information regarding diversity policy, please refer to the chapter Social Information - Own Workforce within

the non-financial report.

Remuneration policy

The remuneration policy supports the Bank's and Group's long-term strategy, in line with business objectives and risk

management strategy, including the conflict of interest prevention mechanisms and taking into account ESG objectives.

The policy is gender neutral, based on equality of pay for equal work. Reward schemes are continuously reviewed,

improved and aligned with applicable local and European regulatory requirements, they promote adequate and efficient

risk management and do not encourage risk-taking beyond the acceptable level for the Bank.

Group Raiffeisenbank Austria d.d., Zagreb29

Statement of the Application of the Code of Corporate Governance

Organizational chart

Organizational chart of the Bank in effect as at 31 December 2024:

The statement of the Application of the Code of Corporate Governance has been signed on behalf of Raiffeisenbank

Austria d.d. by authorized persons of the Bank as of 31 March 2025, as follows below.

Group Raiffeisenbank Austria d.d., Zagreb30

Overview of RBI

Raiffeisen Bank International at a glance

RBI regards Austria, where it is a leading corporate and investment bank, as well as Central and Eastern Europe (CEE) as its

home market. Subsidiary banks cover 11 markets in the region. In addition, the Group includes numerous other financial

service providers active in areas such as leasing, asset management, factoring and M&A. In total, around 43,000 RBI

employees serve 17.9 million customers in around 1,400 business outlets, the vast majority of which are in CEE.

The regional Raiffeisen banks hold 61.17 per cent of RBI’s shares. The remaining shares are held in free float.

Group Raiffeisenbank Austria d.d., Zagreb31

Sustainability Statement 2024

for the year ended 31 December 2024

Group Raiffeisenbank Austria d.d., Zagreb37

Sustainability Statement

Raiffeisenbank Austria d.d. Group

Structure and Governance Framework

Raiffeisenbank Austria Group (hereinafter referred to as: "the Group") is a member of Raiffeisen Bank International Group

(hereinafter: "RBI Group"), which operates as financial institution across multiple markets. Within this report, "the Bank"

refers to Raiffeisenbank Austria d.d., and "RBI" refers to Raiffeisen Bank International AG.

As part of RBI Group, the Group aligns its operations with the RBI Group's overarching strategies, policies, objectives, and

directives, which are developed at the RBI Group level and apply to all subsidiaries, including the Group. This approach

ensures consistency in governance, sustainability commitments, and regulatory compliance across all markets where RBI

Group and it's subsidiaries, including the Group, are present.

The Group adheres to all RBI Group-level frameworks while also implementing local adaptations where necessary. Any

locally specific aspects of policies, strategies, or regulatory requirements are noted within this report.

The RBI Group’s governance structure mandates that strategic decisions, including those related to sustainability, risk

management, and compliance, are set at the RBI level. The Group, as a fully integrated entity, follows these policies,

ensuring full alignment with the RBI Group’s sustainability commitments and reporting obligations.

This approach guarantees a standardized and cohesive sustainability strategy, ensuring that all entities within the RBI

Group contribute to the broader environmental, social, and governance goals set by RBI Group.

Group Raiffeisenbank Austria d.d., Zagreb38

Sustainability Statement

General information

Basis of preparation

BP-1: General basis for preparation of the sustainability statement

The sustainability statement provides information on the Group's sustainability agendas and activities for the reporting

year 2024. This chapter represents the Group’s summarized and consolidated sustainability statement according to

Directive (EU) 2022/2464 of the European Parliament and of the Council of 14 December 2022 amending Regulation (EU) No

537/2014, Directive 2004/109/EC, Directive 2006/43/EC and Directive 2013/34/EU, as regards corporate sustainability

reporting (Corporate Sustainability Reporting Directive - CSRD), Croatian Accounting Act (NN 85/24, 145/24), Croatian Credit

Institutions Act (NN 159/13, 19/15, 102/15, 15/18, 70/19, 47/20, 146/20, 151/22, 145/24), Croatian Audit Act (NN 127/17, 27/24,

85/24, 145/24). The sustainability statement for the reporting year 2024 is not published as a stand-alone report, as in

previous years, but is included for the first time as part of the 2024 annual financial report in a separate chapter,

describing the direct and indirect economic, environmental, and social impacts of business activities in accordance with

the European Sustainability Reporting Standards (ESRS).

In line with the requirements in ESRS 1, the Group has included the prescribed disclosures pursuant to Article 8 of Regulation

(EU) 2020/852 of the European Parliament and of the Council of 18 June 2020 on the establishment of a framework to

facilitate sustainable investment and amending Regulation (EU) 2019/2088 (EU Taxonomy Regulation) and the

accompanying delegated acts as separately identifiable sections in this sustainability statement in environment chapter.

Based on the Group double materiality assessment, the 2024 sustainability statement is organized according to the ESRS

disclosure framework. In terms of content, the Group reports on its sustainability strategy, the related impacts, financial

risks, opportunities and how the Group manages them, as well as consideration of stakeholders’ views. The reported key

figures relate to the Raiffeisen Group in Croatia as a group of financial institutions (consolidated basis) as a unless

otherwise stated.

The option of excluding certain information relating to intellectual property, know-how, or the results of innovations

relating to disclosure has not been utilized in this sustainability statement.

The option of omitting the disclosure of impending developments or matters in the course of negotiation has not been

utilized by the Group.

This statement has been prepared on a consolidated basis. For details, please refer to the chapter entitled Scope of

consolidation. The consolidated sustainability statement covers upstream and downstream value chain.

Scope of consolidation

The scope of consolidation of the consolidated sustainability statement is the same as for the consolidated financial

statements, which are prepared in accordance with the International Financial Reporting Standards published by the

International Accounting Standards Board (IASB) and the international accounting standards adopted by the EU (IFRS) on

the basis of Regulation (EC) No 1606/2002 of the European Parliament and of the Council of 19 July 2002 on the application

of international accounting standards, including the applicable interpretations of the International Financial Reporting

Standards.

For defining the CSRD consolidation framework, all entities belonging to the consolidated Group level were analysed.

Group Raiffeisenbank Austria d.d., Zagreb39

Sustainability Statement

Definition of value chain

According to ESRS, it is necessary to report information related to an undertaking’s own operations and its upstream and

downstream value chain, including its products and services, its business relationships and its supply chain. The Group’s

business model is to provide banking services to corporate, SME and retail customers in Croatia. Although deposit and

lending activities are the main focus of activity, The Group also offers leasing, asset management, pension fund business

and investment banking services.

Description of the upstream value chain

Further information regarding the scope of consolidation can be found in the consolidated financial statements in the

chapter Bank Subsidiaries.

The upstream value chain of the Group consists of the financial liabilities that are borrowed as deposits or issued as bonds

or equity. These products are a source of financing for the Group, which is used to fund the activities of customers.

However, the funding and liquidity risk impact of sustainability matters on the Group’s own operations is considered.

Money invested by customers in investment and pensions funds is not considered part of the upstream value chain.

The suppliers of goods and services that the Group purchases to carry out operating activities are a further part of the

upstream value chain.

Description of the downstream value chain

The main downstream key value chain of the Group consists of the on-balance sheet financial assets, which are lent or

leased to customers and financial investment activities of the Group. These products are a source of financing for

customers and investees in their activities, leading to positive or negative sustainability outcomes. Here the key value chain

relates to lending to corporate customers; this value chain has the greatest impact materiality. An additional key element

of the sustainability-related value chain relates to lending to retail customers. Lending to sovereigns and financial

institutions, or investments with central banks, which are primarily for liquidity purposes, are not considered as an

important element of the sustainability-related value chain. Nevertheless, where market convention has been established

to include additional information on lending to sovereigns and financial institutions (e.g. Partnership for Carbon Accounting

Financials), information is provided.

A second downstream key value chain consists of assets under management in investment and pension funds. These

products are a source of financing for investees in their activities, leading to positive or negative sustainability

outcomes.Here only investment activity where the Group employees have direct operational control of the investment

process is considered to be part of the value chain. This means third party funds, where there is no direct operational

control of the investment process and the possibility to look-through to the underlying assets is limited, are not considered

a key part of the value chain.

The following activities in the downstream value chain activity, which the Group does not consider material, are not

considered:

• Cash and cash equivalents, most of which is held at central banks or in other financial institutions.

• Exposure from trading assets and liabilities are not considered due to their short-term nature. However,

sustainability risks for market risk are considered as part of own operations in ESRS E1: Climate change.

• Non-consolidated associates are considered for the purposes of Scope 3 Category 15 financed emissions to the

extent that in-house data is available. However, they are not considered for other aspects of the value chain.

• Non-consolidated investees are considered for the purposes of Scope 3 Category 15 financed emissions to the

extent that in-house data is available. However, they are not considered for other aspects of the value chain.

• Investment property is not included due to the non-core nature of the business. Nevertheless, own-use property

and its impact on climate change is considered as part of the in-house ecology section in chapter Climate

change.

Value chain information is currently provided to the extent that the Group has ready access to the information. In future

the Group expects to have access to more information as the CSRD develops. In Croatia, to support data collection from

downstream value chain the Group uses the HROK ESG platform, designed with aim of collecting data directly from the

client, related to client’s business and the compliance of the client’s business and management with ESG principles and

goals.

Group Raiffeisenbank Austria d.d., Zagreb40

Sustainability Statement

BP-2: Disclosures in relation to specific circumstances

Time horizons

The Group has not deviated from the medium- or long-term time horizons defined in ESRS 1, section 6.4, except in the

context of risk management, where the time horizons specified in the following paragraph have been used.

Explanations of time horizons in risk management

For climate and environment-related risk, the Group differentiates between the impact expected in the short, medium and

long term in line with the European Central Bank (ECB) guide on managing climate-related and environmental risks. As the

planning horizon and average loan tenor are typically shorter than the time horizon in which the effects of climate-related

change and environmental degradation would primarily arise, a forward-looking approach is considered with a longer-

than-usual time horizon.

Short term (up to three years) – risks mainly associated with transition risks (e.g. changes in legislation and regulation,

changes in technology), i.e. the ability of companies and customers to achieve the transition to a low-carbon economy. The

Group sees opportunities both from supporting its customers with financing, allowing them to achieve the transition to a

low-carbon economy, as well as potentially increasing the Group’s financing directed at industries that are already green

(e.g. renewables) and supporting industries that are contributing to the development of a circular economy.

Medium term (more than three years, up to ten years) – risks driven by the paradigm shift in business models, the

emergence of new technologies and continuous updating of regulations, with potentially increasing risks from a physical

perspective (if CO2 reduction is not achieved as targeted). Both physical and transition risks will pose challenges.

Technological risks can arise if innovations in connection with energy efficiency result in old technologies that the Group

has invested in becoming outdated and unprofitable. On the other hand, investments in new technologies can also fail if

they prove to be technically immature. Regulatory risk in connection with stricter environmental protection laws and

regulations can also make existing investments less profitable or even unprofitable. On the other hand, the Group sees a

great opportunity in terms of investing in new technologies that are more likely to be profitable in the medium term (and

divesting from coal).

Long term (more than ten years) – challenges will come from physical risks, their impact on customers’ business models

and supply chains, as well as on their ability to mitigate and ensure that their repayment capacity is not severely affected.

In the event of an insufficiently orderly climate transition, various long-term scenario analyses suggest large losses,

particularly for carbon-intensive industries.

Sources of estimation and outcome uncertainty

Quantitative information about key value chain activities is often based on averages, assumptions and estimates. The

Group tries to obtain sustainability data directly from its clients. If estimates or quantitative information do not refer to

the current reporting date, they are disclosed in the respective chapters.

Where this is not possible external data or sector averages are used to estimate data from portfolio (value chain) of the

Group. In most cases several data sources are used. As more sustainability-related information becomes available and

standardized, for example as a result of the adoption of ESRS, the Group expects to be able to reduce the estimation

uncertainty related to the value chain.

Sources of estimation and outcome uncertainty related to Financed emissions

The quantitative metric we disclose with a high level of measurement uncertainty is our Scope 3 GHG emission (emission

from values chain), of which most significant category is financed Scope 3 GHG emissions (Category 15. – Investments).

That involves the provision of data quality information in alignment with PCAF (2022). The Global GHG Accounting and

Reporting Standard Part A: Financed Emissions. Second Edition.

These emissions are covering upstream and downstream emissions of our customers, as defined by the PCAF standard.

Our calculation relies on data from our portfolio. For many exposures, especially in the corporate asset classes, customer-

specific GHG emissions data is limited. Consequently, we must use average emission factors from the PCAF database,

which introduces uncertainty. Certain elements of our financed emissions estimates, such as those related to the recently

included mortgage asset class, depend on future outcomes or changes in customer activities.

Group Raiffeisenbank Austria d.d., Zagreb41

Sustainability Statement

For the year-end 2024 calculations, we have expanded the scope to include Scope 3 emissions from all sectors. We assume

that the average emission factors from the PCAF database accurately represent the emission intensities for specific

industries and countries. For corporate exposures, we assume that the customer-specific data available (covering

approximately 23% of exposure) is representative, while for the remainder, standard PCAF methodologies are appropriate.

In cases where direct customer data is unavailable, we approximate emissions using industry-average emission factors

and other standard parameters outlined by the PCAF standard. Our calculation framework involves judgement in mapping

exposures to the relevant PCAF asset classes, especially for assets with data gaps. When disclosing forward-looking

information regarding financed Scope 3 GHG emissions, we acknowledge that these estimates are inherently uncertain

and are subject to change as better data and methodologies become available. Overall, our financed emissions

calculations are based on the IFRS scope of consolidation and use the PCAF standard as the methodological foundation.

We continue to work on improving data quality and reducing uncertainty, as reflected by our stable PCAF data quality

score of 3.5. For further information please refer to E1-6: Gross scopes 1, 2, 3 and total GHG emissions.

To further improve data availability and data quality, a mix of measures is employed:

• Engage with clients and create awareness

• Implement KPIs at board level

• Perform data quality checks

• Visualize data collection progress through reports and dashboards

•

The remaining topics included in the second pillar of Group’s climate and environmental business strategy (CEBS) can be

found in the specific CSRD chapters:

• Green Asset Ratio (see chapter entitled Regulatory disclosure requirement in accordance with Article 8 of the EU

Taxonomy Regulation)

• Financed emissions (see chapter E1-6: Gross GHG emissions of categories Scope 1, 2, and 3 as well as total GHG

emissions)

• Target setting (see chapter E1-4: Targets related to climate change mitigation and adaptation).

Disclosures stemming from other legislation or generally accepted sustainability

reporting pronouncements

Regulatory disclosure of ESG risks

Since the 2022 financial year, the Group discloses the qualitative information according to Implementing Technical

Standards (ITS) on Pillar 3 disclosures on Environmental, Social and Governance (ESG) risks as published by EBA. The Group

used the exemption for Pillar 3 quantitative disclosures on consolidated level of RBI. These standards aim to ensure that

stakeholders are well informed about the ESG exposures, risks and strategies of institutions, that they can make informed

decisions and exercise market discipline. The aim is to guarantee the improved consistency, comparability and

meaningfulness of disclosures by institutions.

In previous years, the Group published qualitative information on Pillar 3 disclosures, while quantitative information was

published on RBI Group level. For 2024 year, the Group will publish both qualitative and quantitative Pillar 3 information

required by CRR, in accordance with Art. 433 of CRR and Art. 163. (3) of Croatian Credit Institutions Act.

List of phased-in disclosure requirements

The Group applied phased in approach for following disclosure requirements according to Appendix C ESRS 1: SBM-1

paragraph 40(b) and 40(c), SBM-3 paragraph 48(e), E1-9, E4-6, E5-6.

Group Raiffeisenbank Austria d.d., Zagreb42

Sustainability Statement

Governance

GOV-1: The role of the administrative, management and supervisory

bodies

The highest decision bodies in the Group in sustainability matters are the Supervisory Board and the Management Board.

The Supervisory Board is responsible for oversight, risk management, and strategic guidance, including sustainability

reporting, while the Management Board consists of executive members who manage daily operations which also

encompasses processes related to double materiality assessment, management of impacts, risks and opportunities and

sustainability goals.

Below are more detailed information with regard to the experience of Management Board and Supervisory Board members

relevant to the financial sector business, roles and responsibilities and access to expertise and skills with regard to

sustainability matters, number of Management Board and Supervisory Board members, percentage by gender or other

aspects of diversity and percentage of independent Supervisory Board members.

Management Board

Liana Keserić – President of the Management Board (CEO/CIO/COO)

Liana Keserić has over two decades of experience in the banking industry, all within Raiffeisenbank Austria d.d. (the Bank).

Since 2001, she has held various leadership roles, including Transaction Services Manager, Head of Contact Center, and

Executive Director of CRM and Digital Channels. She was appointed to the Management Board in 2016 as COO/CIO and

advanced to the position of President in 2020.

Her expertise spans key areas such as strategic management, digital banking, customer relationship management (CRM),

IT, project and process management, internal audit, legal, human resources, sustainability, and corporate communications.

Additionally, she has served in governance roles, including as a Supervisory Board member of Raiffeisen Stambena

Štedionica and President of the Executive Committee of the Croatian Banking Association.

Her in-depth understanding of the Croatian financial market, digital transformation, sustainability in credit institution

products and services, and operational efficiency ensures the effective leadership of the Bank across all banking segments.

Georg Feldscher – Member of the Management Board (CRO)

Georg Feldscher brings extensive financial and risk management expertise from his long-standing career in the banking

sector, primarily within RBI Group. After starting at Raiffeisen Zentralbank Österreich AG as Head of Syndications Asset

Sales, he moved to Raiffeisen International Bank-Holding AG, where he held strategic roles, including Head of Group

Strategy & Portfolio Management and Managing Director for Group Planning & Finance.

His experience covers credit risk management, capital planning, financial controlling, compliance, business intelligence, and

mergers & acquisitions. Since joining the Bank in 2020 as Chief Risk Officer (CRO), he has been responsible for risk

governance, including climate risks, credit exposures, and financial strategy, ensuring adherence to Group-wide risk

frameworks and regulatory compliance.

His expertise in international banking operations, financial governance, and risk oversight, combined with his role as

Chairman of Raiffeisen Pension Insurance Company Ltd., strengthens the Bank’s risk management capabilities in Croatia.

Višnja Božinović – Member of the Management Board (Retail Business)

Višnja Božinović has built a strong career in retail banking and financial services, holding leadership positions in major

Croatian financial institutions, including Riadria banka, Privredna banka Zagreb, Splitska banka (Societe Generale), and

Addiko Bank. Her extensive background in sales, distribution channels, CRM, marketing, and digital transformation has been

instrumental in driving customer engagement and product innovation.

Since joining the Bank in 2018, she has been responsible for retail strategy, private and premium banking, SME clients, and

digital transformation. Her expertise ensures the Bank remains competitive in Croatia’s retail banking sector, aligning with

RBI Group’s customer-centric approach.

Group Raiffeisenbank Austria d.d., Zagreb43

Sustainability Statement

Additionally, her leadership roles in Supervisory Board within Raiffeisen Invest d.o.o. reinforce her strategic influence on

investment products and financial services.

Ante Odak – Member of the Management Board (Corporate and Markets Business)

Ante Odak has a deep understanding of corporate banking, structured finance, and investment banking, gained through

leadership positions at HVB Central Profit Bank, Bank Austria Creditanstalt Leasing, VB Leasing, Erste & Steiermärkische S-

Leasing, and Raiffeisen Bank Bosnia and Herzegovina.

Since joining the Bank in 2021, he has been responsible for corporate products, large corporate clients, mid-market

networks, institutional clients, markets, and investment banking. His leadership in financial research and economic analysis

supports the Bank’s ability to navigate market trends and regulatory changes effectively.

His experience in corporate finance, treasury, and financial planning is complemented by his governance roles as Chairman

of the Supervisory Board of Raiffeisen Leasing d.o.o. and Treasurer of the German-Croatian Chamber of Industry and

Commerce. His expertise enhances the Bank’s corporate banking and investment strategy within the Croatian market and

broader RBI Group framework.

All members of the Bank's Management Board are executive, with no non-executive positions. There are none independent

Board members. The Board consists of four members in total, evenly balanced in terms of gender—two women and two

men—resulting in a 1:1 female-to-male ratio.

Number and percentage of members at the Management Board by gender in 2024


in headcount	31/12/2024
Male	2	50%
Female	2	50%
Total	4	100%

Supervisory Board

The Supervisory Board consists of seven non-executive members who play a role in oversight and advising but do not

participate in the daily operational management of the Group. The members of the Supervisory Board have extensive

experience in risk management, audit, financial oversight, corporate governance, and regulatory compliance. They hold key

positions within the Audit Committee, Risk Committee, Nominations Committee, and Remuneration Committee,

demonstrating their expertise in banking, financial regulations, and governance. Their professional backgrounds ensure

alignment with the regulatory and operational requirements of the financial sector.

In terms of gender diversity, the Supervisory Board comprises two female members (Sabine Zucker and Iryna Arzner) and

five male members (Andreas Gschwenter, Peter Jacenko, Harald Kreuzmair, Hrvoje Markovinović, and Klaus Buchleitner),

resulting in a female-to-male ratio of 2:5 (29% female, 71% male). Additional aspects of diversity include the presence of

independent members, which enhances governance transparency, as well as potential international experience,

contributing to well-rounded decision-making.

Hrvoje Markovinović and Klaus Buchleitner are designated as independent members, meaning that two out of seven

members (29%) is independent.


Identity of members of Supervisory Board	Other significant positions and responsibilities of the Supervisory Board member
Sabine Zucker, President of the Supervisory Board	Vice-Chair of the Nominations Committee
Andreas Gschwenter, the Deputy President of the Supervisory Board	n/a
Peter Jacenko, Member of the Supervisory Board	Member of the Audit Committee and Chair of the Risk Committee
Harald Kreuzmair, Member of the Supervisory Board	Chair of the Audit Committee, Deputy Chair of Risk Committee, Member of Remuneration Committee
Iryna Arzner, Member of the Supervisory Board	Chair of the Remuneration Committee, Member of the Nominations Committee
Hrvoje Markovinović, Independent Member of the Supervisory Board	Independent Member of the Risk Committee, Independent Deputy Chair of Remuneration Committee
Klaus Buchleitner, Independent Member of the Supervisory Board	Independent Vice-Chair of the Audit Committee, Independent Chair of the Nominations Committee

Group Raiffeisenbank Austria d.d., Zagreb44

Sustainability Statement

Number and percentage of members at the Supervisory Board by gender in 2024


in headcount	31/12/2024
Male	5	71.4%
Female	2	28.6%
Total	7	100%

The strict suitability requirements for board members regarding independence and integrity, as well as applicable conflict

of interest regulations, ensure that all board members are independent in the sense of the ESRS. The Management Board

and the Supervisory Board of the Group are collectively responsible for the oversight of impacts, risks, and opportunities

related to the Group’s own operations and the value chain. All members of the Management Board and the Supervisory

Board are engaged in this responsibility, ensuring comprehensive and effective governance.

The Management Board is the most senior decision-making body for ESG-related strategies, policies and commitments.

Each Management Board area must implement its respective sustainability strategy and integrate it into the performance

management process. For more detailed information, where this is reflected, please see paragraph GOV-3 Integration of

sustainability-related performance in incentive schemes. This should be reflected in the sustainability policies and

conditions for the individual area.

The Group ensures that the Management Board and the Supervisory Board of the Group gains sustainability-related

expertise, both directly personally and through the support of external resources. Collectively, the Management Board and

the Supervisory Board members continuously enhance experience in environmental, social, and governance matters, partly

gained through their professional backgrounds and current or previous roles in the banking and financial sectors.

Additionally, RBI Group ensures that the Management Board and the Supervisory Board members have ongoing specialized

sustainability trainings by in-house and external experts. This includes internal Fit and Proper training sessions, which also

provide updated knowledge on best practices and regulatory changes in sustainability and Sustainability Competence -

Certificate Advanced.

Expertise and continuous training enable the Management Board and the Supervisory Board, both supported with

Sustainability Committee, to effectively oversee implementation and further development sustainability strategy,

addressing its material impacts, risks and opportunities such as carbon footprint, social responsibility with a focus on

human rights-related topics, and governance practices. By leveraging their collective knowledge, the Management Board

and the Supervisory Board can identify and manage risks related to climate change, compliance, and reputation, while also

capitalizing on opportunities in sustainable investments and green finance.

Sustainability Committee

The Management Board is supported in its decisions related to sustainability by the cross-functional Sustainability

Committee. This committee is chaired by the Bank's Sustainability Manager, and vice-chaired by Head of Human Resources,

Organizational Development and Sustainability, while the permanent members are composed of various B-1 functions

from all board areas whose focus is on ESG issues, so they can work synergistically and holistically to determine priorities

for the implementation of projects and activities related to sustainability, business initiatives, responding to regulatory

requirements and other initiatives that fall into the domain of sustainability. The Committee manages the sustainability

reporting process and various other sustainability initiatives, and acts as an advisory body for the Management Board. The

Sustainability Committee has an appropriate level of knowledge and experience in ESG activities, taking the responsibility

for defining the strategic and organizational foundations for managing ESG topics and sustainability, inclusion of all

relevant areas serves to ensure vigilance regarding ESG risks as well as implementing a holistic approach to sustainability.

In 2024, the Committee met eight times and focused on the transformation of business, implementing ESG data collection

from clients, enhancing income through consideration of ESG components, communication and stakeholder engagement,

as well as ESG regulatory compliance.

The Sustainability Committee has the following tasks and responsibilities:

• It monitors, oversees and, if necessary, approves all requests related to sustainability topics, such as: business

initiatives in line with set goals, implementation of ESG factors into operations, identification of ESG risks in

operations, compliance with the requirements and initiatives of the Bank, but also the Group, monitoring

compliance with regulatory requirements, issuance of loans that are eligible according to the criteria for

financing placements from funds raised by issuing sustainable bonds;

• It advises the Management Board on ESG issues: The Sustainability Committee or the relevant departments

inform the Management Board in an appropriate manner about any potential or existing material impacts, risks,

and opportunities related to sustainability, e.g., the need to make changes to ESG strategies, implementing

provisions, or ESG-related commitments;

Group Raiffeisenbank Austria d.d., Zagreb45

Sustainability Statement

• It coordinates all sustainability-related initiatives that concern alignment with the Group’s business goals and

strategy. The Committee develops the work plan and tasks related to managing sustainability topics in all three

key areas: environmental, social, and governance, and sets priorities for the implementation of projects and

activities related to sustainability, business initiatives, regulatory requirements, and other initiatives within the

sustainability domain, especially in cases where individual requirements cannot be met within the expected

timeframe due to resource limitations.

• It is responsible for adopting the ESG strategy and managing initiatives to achieve the goals defined by the

strategy, as well as implementing corrective and mitigating measures in case of deviations from planned goals.

• It manages the process of preparing the Sustainability Report: it develops the implementation plan for individual

stages of the report preparation and nominates individuals from organizational units who will participate in the

report's creation.

• It manages and adheres to the Human Rights Policy in the Bank's daily operations: the Human Rights

Subcommittee is established within the Sustainability Committee, which makes all decisions related to the

implementation of the Human Rights Policy, including defining priority activities and allocating the budget for

their implementation.

• It coordinates and monitors activities related to the Bank's sustainability bond framework, meeting conditions for

the issuance of green bonds, social bonds, or sustainability bonds, and ensuring that the assets included in the

Sustainability Bond Register comply with the categories and eligibility criteria, business policies and strategy,

criteria, as well as adopting and publishing the Allocation and Impact Report (AIR).

It is through this ESG governance that a top-down and a bottom-up discussion guarantees the involvement of all relevant

functions and stakeholders. ESG officer and ambassadors for the individual business, finance and risk areas have been

appointed at in order to ensure a standardized and coordinated approach throughout the Group.

Sustainability Committee permanent members:

• Sustainability Manager in Human Resources, Organizational Development and Sustainability unit (President of the

Committee);

• Head of Human Resources, Organizational Development and Sustainability (Vice-President of the Committee);

• Chief Financial Officer;

• Head of Compliance;

• Head of Procurement;

• Head of Credit Risk Management Non-Retail;

• Head of Risk Controlling and Reporting;

• Head of Facility Management;

• Director of Corporate Products;

• Head of Investment Banking;

• Head of SME Segment and Network;

• Head of Asset and Liability Management;

• Head of Mass Banking.

CFO (Chief Financial Officer) area

The Chief Financial Officer (CFO) plays a critical role in managing the financial health of the bank. This includes overseeing

accounting, financial planning and analysis, budgeting, and risk management.

In terms of sustainability management and reporting, the CFO is responsible for integrating environmental, social, and

governance (ESG) factors into the financial strategy. This includes managing sustainability-related risks and opportunities,

ensuring transparent and accurate sustainability reporting, and aligning financial practices with the organization's

sustainability goals. The CFO collaborates with various departments to drive sustainable business practices and

communicates progress to stakeholders.

Group Raiffeisenbank Austria d.d., Zagreb46

Sustainability Statement

Asset and Liability Management

Asset and Liability Management plays a significant role in negotiations with investors, connecting the funding side of the

banks balance sheet with the business lines loan production, making sure all investors requirements are fulfilled

accordingly. Also, Asset and Liability Management supports business lines in term of incentives to boost ESG loan

production, therefore supporting overall Bank’s ESG strategy.

Chief Risk Officer (CRO)

The CRO Board Member plays an essential role in relation to implementing the ESG risk strategy and the associated risk

management.

Internal Control System

The Internal Control System (ICS) is a critical component of the bank management. It allows the Group to foresee potential

problems and thereby prevent or minimize the risk of unexpected losses or damage to its reputation, reflecting the Group’s

related processes/risks/controls approach which is integrated within the overarching three lines of defense model for

controlling risk management.

All employees of the Group, through their individual roles and responsibilities, contribute to maintaining an effective ICS.

Responsibility for the ICS is based on the 3-lines of Defense concept, in order to foster a comprehensive risk and control

management structure. The ICS is described in an internal procedure and should ensure that the Group’s controls

environment provides assurance regarding the effective management of underlying operational risks, financial reporting

and compliance with applicable regulatory requirements which will include sustainability reporting, double materiality

assessment and all processes related to management of material impacts, risks and opportunities. This internal regulation

aims to comply with the existing legal requirements and with industry leading practices.

Through regular risk identification, mitigating control development, documentation, prioritization and periodic independent

control testing, the ICS is implemented and an appropriate control environment ensured. These activities, the methodology

to be applied and the respective responsibility are described in the ICS internal procedure.

The Group has implemented a three lines of defense model against non-compliance, which applies to all business

processes and is detailed in the Group’s internal documents.

Participants in the 3 lines of defense within the Internal Control System:

1. First Line of defense - Responsibilities of employees in various business areas with the support of Compliance

Ambassadors who acts as contact persons regarding Compliance-related issues

2. Second Line of defense - Control functions including Compliance, Risk Management, Risk Control and Reporting,

Security

3. Third Line of defense - Internal Audit

In this respect it is stipulated that the first line of defense is responsible for implementing adequate processes, identifying

the risks, and designing and executing mitigating controls. The second line of defense is responsible for supporting and

challenging the first line of defense in assessing risks, designing efficient and effective controls, and validating and

reviewing the effectiveness of risk mitigation and controls. The third line of defense is executed by Internal Audit, which

provides independent assurance of the internal control environment and system. The approach supports the selection of

relevant business processes, enforces accountability, and ensures integration of processes/risks/controls, independence,

and segregation of duties.

The activities related to the ICS are periodically reported to the Operational Risks Management and Controls Committee,

to the Management Board and to the Audit Committee.

Group Raiffeisenbank Austria d.d., Zagreb47

Sustainability Statement

Compliance

Compliance is responsible for Group’s compliance framework in line with the three lines of defense model. Alongside other

stakeholders involved in regulatory aspects of climate-related regulations and standards, it has the task of monitoring

statutory and regulatory requirements, recommending changes to various corporate policies, providing expert opinions on

sector policies, preparing and recommending follow-up measures, and reviewing the product offering for sustainable

financing, such as sustainable products.

The tasks and responsibilities of Compliance also encompass the mitigation of risks related to greenwashing and human

rights violations across the value chain by providing guidance and conducting controls. Compliance is represented on a

number of relevant committees, e.g. the Sustainability Committee, the Credit Committee, the Operational Risks

Management and Controls Committee, the Fraud Incident Committee, the Bank's Risk Committee (RC), the Disciplinary

Committee, etc. Compliance is responsible for a wide range of activities, primarily related to financial sanctions, anti-

money laundering, fraud & bribery, and the prevention of conflicts of interest.

Risk Controlling and Reporting

Risk Controlling and Reporting is an area reporting to the CRO with several departments that contribute to the ESG risk

management function. With respect to ESG risk, the main responsibilities are the integration of ESG risk to the ICAAP

(through risk assessment and stress testing), disclosure reporting (EBA ITS), and, together with Non-Retail Credit Risk

Management, calculations in accordance with EU Taxonomy. These tasks are performed locally at the Bank, with support

of RBI Group Integrated Risk Management, providing methodology and calculations based on local data and external

providers’ information.

Non-Retail Credit Risk Management

Non-Retail Credit Risk Management is a division assigned to the CRO, responsible for rating analysis, underwriting, and

collateral management of corporate loan customers. In terms of ESG and ESG risks, the division fulfills several tasks. It

performs ESG score analysis throughout the credit rating process. The rating analyst evaluates the ESG score of the

customer by considering both qualitative and quantitative facts and information. Qualitative facts include the

sustainability and annual report, policies, and mitigation aspects the corporate has in place, while quantitative aspects

involve quantitative environmental data such as emission data and energy consumption, as well as financed emissions and

green asset ratio monitoring (EU Taxonomy). For the social and governance score, the analyst assesses the entire picture

of the company, including the value chain and internal human resources topics. In underwriting, underwriters use the ESG

score of the customer and the ESG assessment of the industry, in addition to credit rating aspects, to decide if a loan or

limit application can be supported. Credit Control and Collateral Management is responsible for incorporating ESG aspects,

such as physical risks, into the collateral valuation.

Real Estate Management and Business Support

Real Estate Management and Business Support reports directly to the CRO. It focuses on ensuring that daily operations run

smoothly and plays a crucial role in implementing local sustainability initiatives. The Group's energy consumption, waste

management, water consumption and some elements of office material consumption (e.g. paper) are managed and

overseen by Real Estate Management and Business Support. The own operations data for RBI Group is collected by Real

Estate Management and Business Support, enabling emission calculation and tracking, as well as agile implementation of

emission reduction measures.

Procurement and General Services

Procurement and General Services reports directly to the CRO. It is responsible for the development and the execution of

the procurement strategy and for the steering of all procurement activities within the Bank. This happens in close

alignment with the Bank's business strategy and sustainability principles. It determines the procurement strategy for

initiatives and vendor management strategy for the Bank and promotes its execution throughout the Bank. In order to

ensure that the Bank environmental and social targets are implemented in the supply chain, Procurement and General

Services manages supplier selection so their ESG impact relative to the service provided or goods procured is taken into

account. Also, it actively monitors suppliers relationships and works with other stakeholders in the Group on resource

optimization during contractual periods.

Group Raiffeisenbank Austria d.d., Zagreb48

Sustainability Statement

CEO (Chief Executive Officer) / CIO (Chief Information Officer)

Internal Audit

Internal Audit performs its duties throughout the year in accordance with auditing standards and is the relevant audit

function of the Group. Internal Audit supports the Management Board, the Supervisory Board and the Audit Committee in

fulfilling their respective monitoring and supervision responsibilities. Appropriate governance arrangements enable it to

fulfil its mandate based on effective interaction with these stakeholders. Internal Audit uses a risk-based approach to

determine the nature and scope of its auditing activities, taking into account all legal and contractual obligations.

Internal Audit is independent in its audit planning, execution and reporting as well as in its evaluation of audit results.

Furthermore, Internal Audit is prohibited from being involved in any decisions or business processes or from assuming any

other tasks that are not consistent with the audit function.

The required quality of internal auditing activities is achieved through ongoing monitoring, periodic self-assessments, and

external quality assessments to ensure compliance with audit-specific regulations, especially the Global Internal Audit

Standards (IIA standards) which also include fundamental principles for ethics and professionalism.

Internal Audit has incorporated the strategically important ESG topics into its auditing activities. Since ESG topics affect

many business and risk areas, Internal Audit monitors ESG topics across the relevant audit areas. ESG topics are covered

either through specific audits or as one of several topics within an audit. An overview of all of the audits is ensured at the

planning stage and at the individual audit level.

For 2024, ESG topics were covered within dedicated audit of ESG. In addition, specific ESG topics were covered in several of

the audits performed.

Legal Services

Legal Services is responsible for legal matters of the Group and provides legal support to all organizational units, including

advising on ESG regulations, responding to specific legal questions related to ESG topics, supporting the development of

products complying with sustainability criteria, and contributing to education and training regarding ESG.

IT focuses on the Group’s digital operations and innovations. It is responsible for the IT strategy, digital transformation,

and IT governance topics. Key enablers such as cyber security, data management and IT solutions are overseen, and

emerging topics such as the integration of AI are managed. In 2024, a special focus was set on sustainable IT, which

included a comprehensive IT data collection to understand GHG emissions derived from the use of IT services and goods.

Furthermore, the Bank is in process of Cloud migration program which enables us to save resources and reduce the overall

hardware cost and energy consumption.

Policy frameworks as governance instruments

Policies are a cornerstone of governance and managing material impacts, risks and opportunities as a result of the double

materiality assessment and related to sustainability matters. Generally, the Group's policy framework is based on different

types of internal policies:

• Rulebooks, procedures and decisions: bylaws which define rules of business conduct in accordance with legal

provisions and other prescribed norms of business conducts, define competences, responsibilities of

organizational units, workflows and participation of relevant organizational units and responsible persons. They

affect few organizational units and / or large number of employees.

• Manuals and organizational unit documents: “technically” oriented documents which define detailed workflow of

work activities, use of applications, or documents that refer to an individual organizational unit

The entire Management board of the Bank is responsible for approving new and updated rulebooks, procedures and

decisions. Senior management (B-1) is responsible for approving new, updated manuals and organizational unit documents.

The rules stated in the internal policies are mandatory and binding, unless otherwise stated in the policy itself. The scope

of application is defined for each policy by the respective policy owners and approved by the respective approval

authorities. Lotus Notes Bylaws application is the standard information platform for the Group and the official source for

all Group's internal policies. All employees can always access this data. Information on new and updated policies is also

sent to the relevant employees on a regular basis. Policies related to material impacts, risks and opportunities are describe

in chapters of this sustainability statement that refers to topic standards.

Group Raiffeisenbank Austria d.d., Zagreb49

Sustainability Statement

RBI Group ESG & Sustainability Management and ESG ambassadors at the Group

The principal tasks of ESG & Sustainability Management at RBI, the parent bank of the Group, include the planning,

implementation, and continuous development of the RBI Group-wide ESG approach, serving as an internal ESG advisor. This

division works closely with representatives of specialized departments and business units across all subsidiary banks,

including the Group, providing expertise and strategic direction.

As part of the RBI Group, the Group aligns with RBI’s ESG framework, implementing sustainability initiatives and targets in

accordance with RBI Group-wide policies. RBI supports the Group and other subsidiaries in setting ESG-related

environmental and social targets and deriving measures for improvement, ensuring compliance with international

standards and regulatory requirements. The ESG & Sustainability Management division at RBI serves as the central point of

contact, offering guidance and best practices to the Group in integrating sustainability principles into its operations.

GOV-2: Information provided to and sustainability matters addressed by

the undertaking’s administrative, management and supervisory bodies

The Management Board, the Supervisory Board and relevant committees are informed on a regular basis about material

impacts, risks, and opportunities. These updates are provided by Sustainability Committee, Sustainability officer/Head of

HR, OD & Sustainability and/or senior management. This regular flow of information ensures that the Management Board,

the Supervisory Board and its committees are well-equipped to oversee and guide Group strategy and operations

regarding sustainability impacts, risks, and opportunities effectively.

The Management Board and Supervisory Board duly consider impacts, risks, and opportunities when overseeing the

Group’s strategy, decision-making on major transactions, and risk management processes. This involves an evaluation of

how these factors align with and influence the Group's long-term strategic goals. When reviewing major transactions and

strategic initiatives, the Supervisory Board and relevant committees assess the potential trade-offs associated with

various impacts, risks, and opportunities. They ensure that decisions are made with a comprehensive understanding of the

benefits and potential drawbacks, balancing short-term gains with long-term sustainability and risk-mitigation objectives.

The Management Board and the Supervisory Board monitor that the Group's strategic decisions and risk management

practices are aligned with its sustainability goals and overall mission. This approach is designed to enable the Group to

navigate complex challenges while capitalizing on opportunities in a balanced and informed manner.

As recommended by the Sustainability Committee, in 2024 the Management Board focused on the ESG transformation of

business, implementation and speed-up of ESG data collection (through additional assistance to our clients in populating

HROK questionnaire), enhancing income through ESG transactions, ESG communication and stakeholder engagement, as

well as ESG regulatory compliance. In this respect, the Management Board discussed the below-mentioned main topics

regarding sustainability reporting, policies and internal processes related to sustainability action, within the reporting

period and took the necessary decisions.

• Croatian Credit Registry (HROK) ESG Platform and its functionalities for clients;

• Bank's obligations for the investors, according to Sustainability Bond Framework – status of fulfillment and plan

until the end of 2024;

• Inclusion of PI, SME and CORP loans in the Sustainability Bond Register;

• Results of direct and indirect double materiality assessment and identification of material impacts, risks and

opportunities related to sustainability matters according to ESRS;

• Risk ESG KPIs for 2024;

• Allocation and Impact Report issuance;

• Sustainability Bond Register - Allocation Forecast;

• Human Rights Policy Adoption;

• Sustainability Committee Rulebook Update;

• Sustainability Report Update;

• Non-financial key performance indicators for Management Board members as a mandatory part of their

individual performance agreements;

• Updates on the CSRD implementation project with a focus on impact, risks and opportunities, as well as internal

controls and processes;

• ESG Risk Framework.

Group Raiffeisenbank Austria d.d., Zagreb50

Sustainability Statement

In addition, regular updates were also provided on ESG rating results and contentious issues.

Within the environmental perspective, the focus within the Management Board was placed on the Group´s financed

emissions target related to climate change impacts, a regular update on the climate and environmental business strategy

and the client engagement strategy. Management board considered identified material impacts, risks and opportunities

when updating the Group’s climate and environmental business strategy and risk management processes. The Group

Management Board did not have in reporting year decisions on major transactions that needed to consider sustainability

impacts, risks and opportunities and trade-offs associated with those impacts, risks and opportunities.

There was an adoption of the Group´s ESG Risk Policy Statement, defining minimum requirements and standards for

implementation of ESG related topics, including KPIs and execution plan for achieving them. Additionally, the Management

Board was informed and decided on topics pertaining to ESG risk management, such as the results of ESG risk assessment,

internal climate stress test and disclosure requirements according to the EBA ESG Pillar 3 ITS, the calculation of financed

emissions and the development and management of ESG data collection.

With regard to the social perspective, the Management Board discussed the employee engagement survey 2024, received

updates on several policies such as e.g. Human Rights Policy, Sustainability Committee Rulebook. For own workforce topics

on the agenda included executive development for the Group, leadership development, company agreement social

allowances, performance & reward, artificial intelligence covering the operating model as well as the Pioneers Project and

the learning and development budget allocation focusing on strategic directions of learning. Cyber security information

was discussed with regard to the cyber security strategy and roadmap as well as the information and cyber security

status of the Group. Tax compliance and accountability were reported with a focus on regulatory adherence and

transparency and monitoring.

Regarding the governance perspective, the Management Board discussed, e.g., ESG governance in the Bank (Sustainability

Committee), and received regular compliance updates in the areas of anti-money laundering, financial sanctions,

compliance governance and controls, financial crime management, capital market compliance and regulatory compliance.

The Management Board was informed on Asset and Liability Committee (ALCO) approval of new ESG incentive structure to

generate ESG assets; comparison of eligibility criteria among different Frameworks and activities in relation to issued

bonds and securitization obligations were discussed.

During the financial year, the Management Board informed the Supervisory Board of the Group including its relevant

committees of the following material impacts, risks, and opportunities in particular:

• fulfillment of ESG requirements related to targeted ESG volumes;

• ESG Corporate portfolio development and ESG advisory;

• PI ESG activities in relation to issued bonds and securitization obligations and ESG loan portfolio development;

• ESG related risks and in creating the needed mitigation tools, to ensure a smooth transition of our customers to a

low carbon economy and a long-term sustainable portfolio for our stakeholders;

• the Bank is thoroughly reviewing indicators for potential new risks which did not occur in the past and does not

tolerate ignorance of emerging risks (e.g. ESG, cyber);

• further integration of ESG dimensions in credit risk processes;

• assessing and monitoring the CSRD implementation project with a focus on impact, risks and opportunities

through results of DMA analysis;

• ESG Risk Framework - through RBI’s strategic risk steering (including target setting) further and concrete steps

are taken in contributing to the Paris Agreement Pledge, i.e. to keep global warming below the 2 degrees scenario

by 2050.

These areas reflect the Group’s commitment to addressing key sustainability challenges and leveraging opportunities that

align with its strategic goals and stakeholder expectations. List of the material impacts, risks and opportunities addressed

by Sustainability Committee, Management Board and Supervisory Board are in detailed described in chapter SBM 3.

Group Raiffeisenbank Austria d.d., Zagreb51

Sustainability Statement

GOV-3: Integration of sustainability-related performance in incentive

schemes

Based on the Group’s local policy remuneration is based on four underlying principles:

• The remuneration principles promote the business strategy and long-term development and are consistent with

the objectives, values, and long-term interests.

• Clear and transparent rules concerning remuneration and performance measurement serve to guarantee

objective decision-making and ensure that the interests of the employees are aligned to the Group’s long-term

interests.

• The remuneration principles are compatible with and instrumental to solid and effective risk management and do

not encourage taking risks in excess of the tolerated level.

• The remuneration principles set out clear responsibilities concerning the definition, review and implementation of

the remuneration policy, and define rules to prevent conflicts of interests.

The fixed remuneration is based on predefined criteria and is not performance-related. The fixed remuneration includes

the base salary, additional and fringe benefits. With regard to the variable remuneration, the allocation and payment of

the respective bonus (if applicable) is subject to the fulfillment of the regulatory and performance-related step-in criteria.

The amount of the bonus is based on the degree of fulfillment of the performance targets defined for the respective

financial year and is calculated on the basis of the two bonus-relevant key performance indicators, return on equity and

cost/income ratio.

The payment of the bonus is made in line with the respective payment model for identified staff, if applicable: depending

on the amount of the bonus, at least 40 per cent of the bonus is deferred. Final allocation and payment take place on a

pro-rata basis over a period of up to five years. In the case of identified staff with a material influence on the risk profile of

the Group and the respective company, half of the total bonus is also granted in the form of non-cash instruments (share-

based remuneration in the form of phantom shares) with a retention period of one year (deviations based on local

requirements are possible). The value is paid out in cash at the end of the retention period. The number of phantom shares

allocated and the respective (payout) value is calculated on the basis of RBI's average share price for the respective year.

No other share-based remuneration is granted. The malus/clawback review is governed as follows: In accordance with the

regulatory provisions, ex-post risk adjustment is ensured on the basis of corresponding clawback regulations and

agreements as well as an annual review process. If the performance underlying the bonuses granted proves to be

unsustainable or there is a deterioration in the company’s financial position and results of operations, the deferred

remuneration may be reduced by the company or cancelled altogether.

Sustainability-related KPIs, including climate-related KPIs, are integrated into our performance management framework to

ensure that remuneration programs align with the Group’s sustainability ambitions.

Group Raiffeisenbank Austria d.d., Zagreb52

Sustainability Statement

The KPIs listed below relate to a time period of 1 year.


Board member	Focus area	Objective title	Weight	Description of approved objectives	Relation of approved objectives with Climate considerations ESRS E1 GOV-3
Keserić	Sustained growth	ESG portfolio	5%	Increase the ratio of the ESG relevant portfolio by 32%	Increase the ratio of the ESG relevant portfolio of by 32% ESG relevant portfolio includes financing that contributes to the reduction of GHG emissions.
Odak	Sustained growth	ESG Corporate and Markets	10%	ESG Corporate: New and total volume of ESG assets by year-to-date December (mainly lending): - (will be allocated adequately to local board Members’ responsibility) - 14% share of the assets to be ESG eligible (based on ESG Rulebook) and - at least EUR 40 million of new ESG business - Min. 10 Customers meetings with ESG sharing knowledge/advisory in presence of ESG Team member Markets: - New volumes/AUM = Gross sale of investment products (shared with Retail) RBI bonds: 15m EUR in volume, RBI certificates: 20m EUR in volume (15 private & 5 premium customers) ESG eligible assets and ESG business include financing of Corporate activities that contributes to the reduction of GHG emissions.	ESG Corporate: New and total volume of ESG assets by year-to-date December (mainly lending): - (will be allocated adequately to local board Members’ responsibility) - 14% share of the assets to be ESG eligible (based on ESG Rulebook) and - at least EUR 40 million of new ESG business ESG eligible assets and ESG business include financing of Corporate activities that contributes to the reduction of GHG emissions.
Odak	Sustained growth	ESG education for Customers	15%	Organization of ESG workshop/event for Corporate and Medium Market clients (min. 20 participants)	None, no direct relation.
Božinović	Sustained growth	ESG	5%	1. Decarbonizing retail loans; accelerating data collection related to emission and energy efficiency e.g. Energy Performance Certificate (EPC) labels for existing mortgage portfolio 2. New sales of mortgage loans within total retail loans (%) & gross sales of ESG investments (absolute volumes, shared with Markets and Investment Banking (MIB), which are a part of Corporate and Investment Banking Board Area 3. Preventing greenwashing through training and awareness creation for the essentials of sustainable finance & continue driving further impact by financial literacy programs and products	1. Decarbonizing retail loans; accelerating data collection related to emission and energy efficiency e.g. EPC labels for existing mortgage portfolio 2. New sales of mortgage loans within total retail loans (%) & gross sales of ESG investments (absolute volumes, shared with Markets and Investment Banking (MIB) Decarbonizing retail loan directly contributes to the reduction of GHG emissions.
Feldscher	Governance	ESG	10%	Continue improving the data collection process both on counterpart and deal level (special attention shall be given to the GHG data) and develop the necessary local skills needed to start the CO2 budgeting Developing necessary local skills needed to start the CO2 budgeting is indirectly related to the reduction of GHG emissions.	Continue improving the data collection process both on counterpart and deal level (special attention shall be given to the GHG data) and develop the necessary local skills needed to start the CO2 budgeting Developing necessary local skills needed to start the CO2 budgeting is indirectly related to the reduction of GHG emissions.
All board members	People & Culture	Voice of employee survey results	10%	Achieve score in following categories: 1. I would recommend RBA as a great place of work KPI 2024: 53-65% 2. High engagement Index KPI 2024: score of 42	None, no direct relation.

For the financial year 2024, performance will be evaluated based on sustainability goals described above.

The individual performance criteria include financial performance criteria (quantitative, weighted at a minimum of 40 per

cent) and non-financial performance criteria (quantitative and qualitative, weighted at a maximum of 60 per cent). The

non-financial performance criteria should appropriately reflect the business strategy and may relate, for example, to the

achievement of strategic objectives, such as implementation of strategic projects, measures to increase efficiency and

optimize processes, innovation, customer satisfaction, compliance with risk management policy, adherence to governance

and compliance regulations, employee engagement, and the leadership qualities of the board member. Furthermore,

criteria related to the company’s social responsibility, including environmental factors, should be used.

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Sustainability Statement

The achievement of a minimum score for overall performance is seen as a mandatory step-in criterion for bonus eligibility.

If all step-in criteria have been achieved, the bonus process continues with the calculation of the bonus amount. The

specific amount of the bonus is calculated on the basis of the degree of fulfillment of the KPIs as defined in the

Remuneration policy for Management Board members of the Group.

No variable remuneration is granted to members of the Group’s Supervisory Board, although they do receive appropriate

annual fixed remuneration, as determined by the General Assembly of the Group.

Approval process and governance


	RBI Personnel Committee	Remuneration Committee	Supervisory Board	Risk Committee
Remuneration policy for the Management Board	—	Recommendation	Authorization	—
General remuneration principles for all employees of the Group (including the Management Board) for the implementation of regulatory requirements	—	Authorization	Decision	—
Performance management principles for the Management Board	—	Authorization	—	—
Individual performance targets for the Management Board	Authorization	—	—	—
Individual performance appraisal and bonus amount for the Management Board	Authorization	—	—	—
Management Board contracts	Decision	—		—
Review of the remuneration policy	—	Decision	—	Decision

The remuneration policy for the Management Board and the Supervisory Board is drawn up by the Supervisory Board, and

the Supervisory Board’s Remuneration Committee, established within the Group pursuant to Croatian National Bank’s

Decision on staff remuneration, and submitted with its recommended decision to the Supervisory Board.

The duties of the Remuneration Committee also include the yearly remuneration review in accordance with the Croatian

National Bank’s Decision on policies and practices related to the provision of banking products and/or services to

consumers.

The Supervisory Board’s Remuneration Committee is primarily responsible for monitoring the Group’s remuneration policy.

It regularly monitors the remuneration policy, remuneration practices and remuneration-related incentive structures, in

each case in connection with the management, monitoring and limitation of risks in accordance with the requirements of

the national legislation, as well as capital adequacy and liquidity, taking into account the long-term interests of

shareholders, investors and employees of the Group as well as the economic interest in a functioning banking system and

financial market stability.

The decision as to whether a malus or clawback event has occurred in accordance with the internal guidelines on

remuneration policy and what consequences such an event has with regard to the payment of variable remuneration is

made by the Remuneration Committee and Supervisory Board.

Internal control functions are to be appropriately involved in the preparation, implementation and review of the

remuneration policy in accordance with the legal requirements. A central and independent internal review is to be

conducted at least once a year to determine whether remuneration practices have been implemented in accordance with

the remuneration policy established by the Supervisory Board and/or the Remuneration Committee. Where necessary,

recourse is made to independent external consultants to support the structuring and supervision of the remuneration

policy.

GOV-4: Statement on due diligence

The financial services sector itself has for years been confronted with many challenges and risks. In order to remain

profitable over the long term, these challenges call for a strong culture of risk management and sustainability. Compliance

with appropriate due diligence processes is therefore of particular importance. The following overview provides

information on which sections of the current sustainability statement contain the core elements of due diligence, i.e., the

procedures conducted or processes implemented by the Group to identify actual and potential negative impacts on the

environment and people in connection with its business activities.

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Sustainability Statement

Elements of due diligence


Core elements of due diligence	Paragraph in sustainability statement
a) Embedding due diligence in governance, strategy and business model	ESRS 2 GOV-2: Information provided to and sustainability matters addressed by the undertaking’s administrative, management and supervisory bodies
	ESRS 2 GOV-3: Integration of sustainability-related performance in incentive schemes
	ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model
b) Engaging with affected stakeholders in all key steps of the due diligence	GOV-2: Information provided to and sustainability matters addressed by the undertaking’s administrative, management and supervisory bodies
	SBM-2: Interests and views of stakeholders
	IRO-1: Description of the processes to identify and assess material impacts, risks and opportunities
	E1-2: Policies related to climate change mitigation and adaptation
	S1-1: Policies related to own workforce
	S1-2: Processes for engaging with own workers and workers’ representatives about impacts
	S4-1: Policies related to consumers and end-users
	S4-2: Processes for engaging with consumers and end-users about impacts
	G1-1: Business conduct policies and corporate culture
	G1-2: Management of relationships with suppliers
c) Identifying and assessing adverse impacts	ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model
c) Identifying and assessing adverse impacts	IRO-1: Description of the processes to identify and assess material impacts, risks and opportunities
d) Taking actions to address those adverse impacts	Respective sections on management of impacts, risks, and opportunities
e) Tracking the effectiveness of these efforts and communicating Target available only for E1 climate change	E1-4: Targets related to climate change mitigation and adaptation Metrics disclosed under topical standards chapters

GOV-5: Risk management and internal controls on sustainability reporting

The sustainability statement was created in Human Resources, Organizational Development and Sustainability, in

collaboration with all respective organizational units in respect to ESG risks and sustainability. Data collection was carried

out in the respective divisions (including Risk Controlling and Reporting, Non-retail Credit Risk Management, Human

Resources, Organizational Development and Sustainability, Real Estate Management and Business Support). The

sustainability statement was prepared using the Workiva collaboration tool. This tool enables all authorized users to

access and edit the document simultaneously, greatly enhancing collaboration, automation, and transparency in

sustainability reporting. Additionally, any changes in structure or content can be easily implemented and tracked. Once the

report is completed, the statement is approved by the responsible B-1 directors and then submitted to the Management

Board and the Supervisory Board for review and final approval.

Balanced and comprehensive sustainability reporting is a priority for the Group and its governing bodies, requiring

compliance with all statutory requirements. The Management Board establishes and defines an internal control and risk

management system for the entire accounting process, including the process for sustainability reporting. Formal

framework for sustainability reporting oversight and control will be adopted in 2025 considering that 2024 is the first year

of implementation of ESRS in Group. This formal framework will include periodic reporting of internal control and risk

management findings to Management Board. This system ensures effective, continuously improving controls, as well as

adherence to guidelines and regulations to prevent any unintentional misstatements.

Two risks were identified in sustainability reporting: the risk of overlooking material topics, leading to an incomplete report,

and the risk of inaccurate data. To mitigate the first risk, a materiality assessment is conducted before report preparation

(see chapter SBM-3: Material impacts, risks and opportunities and their interaction with the strategy and business model),

ensuring all relevant topics are identified and addressed. There is a second risk that incorrect data is input into the

Sustainability Report. To cover this risk, the report’s contents are subjected to dual controls within the respective

organizational units.

For more details, please see chapter Internal Control System in GOV-1: The role of the administrative, management and

supervisory bodies.

Group Raiffeisenbank Austria d.d., Zagreb55

Sustainability Statement

Risk framework

Non-retail Credit Risk Management and Risk Controlling and Reporting are essential for implementing the ESG risk control

measures, target monitoring and reporting. Frameworks also include identification of sustainability risks.

The Group gears its business model to the high-level strategic goal of creating long-term value in line with the regulatory

requirements and guidelines. In concrete terms, the Group identifies, acknowledges, and aligns the continuous

development of its risk management approach with the additional risks originating from ESG.

ESG-related topics in the CRO function area are addressed via the line organization, ensuring streamlined integration into

daily activities. The goal is to fully comply with regulatory requirements while aligning actions with the Group business

model. These efforts closely adhere to the regulatory requirements outlined by the ECB and the EBA guides on climate-

related and environmental risks.

The risk perspective is enhanced by market and industry expectations, which are equally represented and integrated

within the ESG risk management processes.

ESG-related risks have been accounted for by enhancing the existing classical four pillars of risk management on multiple

operational levels, which are set up by the RBI Group and are the foundation of the Group’s risk management approach.

The Group is currently focusing on addressing, quantifying, managing and further integrating the respective risks, as well

as the opportunities. The Group’s progress is measured via the regular monitoring and establishment of internal ESG KPIs.

The main topics reflected within each pillar managed at the RBI Group level are highlighted below (different time horizons

are considered depending on the topic):


I. Identification & definition of ESG risks	II. Measurement methodologies & analytics	III. Steering approaches, reflecting risks & opportunities	IV. Risk processes and governance
Climate-related and environmental risks	Use of metrics for measurement of ESG on a customer and portfolio dimension	Sectoral strategies & special policies	Credit processes enhancement
Identifying risks according to: • Climate change • Circularity • Biodiversity	Environmental, Social and Governance score Green Asset Ratio Financed GHG emissions	Climate stress testing	Prevention of liability, reputational and greenwashing risk in the design phase
Social risks		ESG Risk Policy Statement
Governance risks

The ESG risk framework ensures implementation across the four risk management pillars, offering a high-level overview

and guidance for ongoing and planned risk management activities in the Group. These actions are motivated by the

expectations of internal and external stakeholders. The Group reviews the framework on a yearly basis, updated to the

latest available trends and future expectations, and approved by the Management Board.

Identification of ESG risks

Proper identification, definition and understanding of ESG risks are crucial. In the first phase, the Group has particularly

focused on climate-related and environmental risks, although social and governmental risks are also gaining increasing

attention in internal risk initiatives, especially with new regulations such as the upcoming new EBA guidelines. An initial

qualitative and expert-driven approach has been further supported by quantitative assessments including impact analysis,

materiality assessments, financed emissions calculations, and climate stress tests.

The definition of ESG risks and the transmission channels to traditional risk types are explained in more detail in the

following chapter. The knowledge gained is transferred to the Group through different training activities organized by RBI

Group (training sessions for new topics, regular exchange sessions, etc.). ESG risk training, developed by RBI, has become

mandatory in the risk area.

Environmental risk

Climate and environmental risks are driven by environmental factors (E risks). In the outside-in view, these risks should be

understood as the financial risks posed by the Group exposures to counterparties that may potentially contribute to or be

affected by climate change or adaption, and other forms of environmental degradation (such as air pollution, water

pollution, scarcity of fresh water, land contamination, biodiversity loss and deforestation). Related to this, the Group and

its customers must comply with additional political and social demands, otherwise the Group portfolio may face additional

risks relating to physical damage or transition.

Group Raiffeisenbank Austria d.d., Zagreb56

Sustainability Statement

As such, E risks can result in additional capital requirements, expenditures and potential losses of revenue, which may lead

to a deterioration in the respective credit standing and therefore have an adverse effect on the business, financial position

and results of the Group’s operations. Further information on the different climate-related risks, and their transmission

channels to the traditional risk types (market, liquidity, credit and operational risks) can be found in the section on the

Assessment of the materiality of climate and environment-related risks.

Social and governance risks

These risks are addressed in „RBHR Group ESG Risk Framework“ developed by the Group, building on the existing structure

and internal information. The Group is therefore continuously updating and refining its approach to enhance its positive

impact and align itself with the latest industry standards.

• Social risks arise from the financial impact generated by the misuse of human capital, e.g. regarding the rights,

well-being and interests of people and communities. This could refer to working conditions, health and safety,

employee relations and diversity, employee training, inclusiveness, equality or community programs. Regarding all

E, S and G-related topics, the country-specific situation as well as the legal background is included. For example,

countries with low (or high) standards in social aspects such as human rights have a lower (or higher) score. This

also impacts the ESG score of the customer: identical corporates with different country risk may have different

ESG scores due to varying country scores.

• Governance risks refer to the governance practices of the Group counterparties, including the inclusion of ESG

factors in policies and procedures under the governance of the counterparties. This may include, but is not limited

to, executive pay, board diversity and structure, shareholder rights, bribery and corruption, compliance, ethical

standards (e.g. data ethics), fair tax strategy, etc.

Risk processes and governance

The Management Board is the most senior decision-making body for ESG-related strategies, policies and commitments.

However, reports and the main tools used to manage and supervise environmental-related risks are pre-approved by the

Risk Committee. In addition to the regular Risk Committee structure, the Management Board is supported in its ESG

decisions by the Sustainability Committee.

From a risk management and supervision perspective, environmental, social and governance (ESG) risks are viewed as

cross-dimensional risks that affect all areas of risk management. As such, the ESG risks have been included in the Group

risk framework and methods as drivers of existing risk types. The materiality assessment described in separate chapter

forms the basis for implementation in the ICAAP framework and is expected to be further refined over the coming years as

methodologies are further developed and common practices evolve. As such, each relevant risk department (market,

operational, liquidity and credit risk) is responsible for measuring environmentally-driven risks over each specific time

horizon (long term, short term and medium term). The risk framework and processes are continuously updated, refined and

adjusted to the current standards.

The main tools for managing and supervising environment-related risks approved by the Bank's Management Board or

approved by RBI Management Board with note to the Management Board (directly implemented or supported by local

process documents) as of year-end 2024 are:

• Environmental, social and governance score

• Green Asset Ratio (GAR)

• Financed GHG emissions

• ESG Sectoral Strategies

• Business policy on nuclear energy

• Business policy on tobacco

• Business policy on thermal coal

• RBHR Risk Strategy

• RBHR ESG Risk Policy Statement

• RBHR Group ESG Risk Framework

• Internal procedure ESG Risk Assessment

• ICAAP: Since 2023, environmental risk drivers have been included in the Group risk assessment.

Regarding specific reporting, ESG risk reports are continuously included in the risk reporting framework. RBHR ESG Risk

Policy Statement, adopted in 2024. defines ESG indicators that will be implemented in regular risk reports to the Group's

Risk Committee, e.g. financed emission calculation, exposure towards top polluters, ESG rating distribution, GAR results

report.

Group Raiffeisenbank Austria d.d., Zagreb57

Sustainability Statement

Steering approaches, reflecting risk and opportunities

In respect to becoming an example of sustainable banking on Croatian market and achieving the goals of the Paris

Agreement, we have a responsibility to redefine and reshape our business in line with the latest market and regulatory

requirements. Commitments have been made in the areas of thermal coal, nuclear power, arms and war material, and

gambling. Efforts on the RBI Group level have also been taken to (re)define the approach to industries with high CO2

emissions and/or high negative impacts on circularity and biodiversity by further developing sector-specific group policies.

An overview of the existing policies can be found in chapter E1-2: Policies related to climate change mitigation and

adaptation.

Group Raiffeisenbank Austria d.d., Zagreb58

Sustainability Statement

Strategy related to sustainability

SBM-1: Strategy, business model and value chain

Key elements of strategy that relate to sustainability matters.

Sustainability Strategy

As part of the RBI Group, the Group aligns its sustainability strategic direction with the framework and guidelines set by RBI

as the parent company. Sustainability is an integral part of the Group’s business approach, ensuring compliance with new

regulatory requirements, expectations from supervisory authorities, investor demands, and evolving client and societal

needs. Sustainability is a fundamental element of RBI’s business strategy, and as an RBI subsidiary, the Group applies this

strategy at the local level. In a rapidly evolving market where consumers demand more sustainable products and services,

and employees seek greater corporate responsibility, the Group remains focused on embedding sustainability into its

operations, ensuring real impact and measurable results.

The development and implementation of the Sustainability Strategy for the medium term is underway, with the aim of

further identifying key areas and activities through which we will be able to effectively respond to risks, opportunities and

impacts related to sustainability. The Group’s sustainability strategy will be aligned with the frameworks of the RBI

strategy.

Sustainability has always been a core principle within the Raiffeisen banking tradition, balancing financial success with

social responsibility. The Group follows this principle by integrating sustainability into its leadership approach, corporate

culture, and day-to-day business operations.

The Group understands sustainability as a commitment

to responsible corporate activities that ensure long-term

financial stability while taking into account key social

and environmental aspects. As part of this approach, the

Group is dedicated to implementing management

structures and processes that reinforce sustainable

development. To strengthen its sustainability efforts, the

Group adheres to RBI Group’s sustainability strategy and

operates within three strategic sustainability areas

defined by RBI Group:

• Responsible Banker – Integrating sustainability

into financial services and risk management.

• Fair Partner – Strengthening relationships with

clients, employees, and stakeholders through

responsible business practices.

• Engaged Citizen – Contributing to community

development and broader societal well-being.

The Group as a subsidiary, follows RBI Group's strategic approach to sustainable business integration and emphasizes the

need for continuous improvement in managing economic, environmental, and social impacts. The Group is committed to

increasing long-term corporate value while actively contributing to the sustainable development of society - this requires

the Group to continuously improve the positive impacts of the business activities while reducing the more negative aspects

and develop ways to measure and verify both.

The sustainability strategy continues to evolve, incorporating stakeholder perspectives and addressing emerging

sustainability challenges.

To enhance the effectiveness and scope of sustainability management, the Group aligns with the group-wide

sustainability strategy established by RBI, titled “RBI Creates Sustainable Value.” This strategy provides the framework for

the Group’s sustainability efforts, ensuring that its initiatives contribute to broader economic, environmental, and social

objectives.

Group Raiffeisenbank Austria d.d., Zagreb59

Sustainability Statement

The sustainability strategy is structured around three key action areas that shape the Group’s approach to responsible

business practices: Responsible Banker, Fair Partner, Engaged Citizen. Within these areas, the Group implements

sustainability initiatives based on RBI’s nine core action areas, ensuring alignment with global standards and stakeholder

expectations. The priorities within this framework continue to evolve, reflecting regulatory developments, market

demands, and feedback from stakeholders.

As part of the RBI Group, the Group is committed to integrating sustainability into its business operations, driving positive

impact in the Croatian market while contributing to the wider RBI Group’s long-term sustainability goals.

Core action areas of the Group sustainability strategy


Sustainability matrix	Economy	Society	Environment
Responsible banker	Value creation	Social product responsibility	Ecological product responsibility
	Successful business through responsible management and business strategies, sustainable responsibility in the real economy and the regional economy, and the integration of sustainability aspects into the core business	Social responsibility for RBI’s products and services by taking consumer concerns into account, consideration of social aspects in providing loans and financial products, protection of customer data and providing correct information	Ecological responsibility for products and services by guaranteeing national environmental provisions and recognized international conventions, as well as taking into account the environmental impact in project finance plans and financial products
Fair partner	Fair business and operating practices	Employees and stakeholders	In-house ecology
	Fairness and transparency towards employees, customers and shareholders through exemplary behavior in areas of influence as an attractive employer; through transparent reporting as well as the avoidance of corruption and fraud	Continuous inclusion of stakeholders as part of sustainable company development by strengthening cooperation management in order to reduce business risks and make use of business opportunities	A responsible approach to resources and the environment by reducing environmental impact and implementing selected measures in order to achieve the defined group-wide climate targets
Engaged citizen	Sustainable entrepreneurship	Active civil society	Environmentally friendly society
	Commitment to sustainable entrepreneurship and enterprise, and the creation of wealth, by helping to establish a framework for sustainable finance as well as providing direct and indirect support for organizations and socially relevant initiatives	Commitment to a sustainable civil society and responsible political cooperation by promoting public interest and knowledge of financial topics and voluntary work	Working for the environment and the climate through climate protection, protection of species diversity and conservation of the various ecosystem functions and services

The most effective leverage for a bank is in its core business, and in particular granting loans and investing funds. In all

business areas and products, the Group takes the greatest possible care to structure its business and business

relationships for long-term resilience, to avoid social and environmental risks and to take advantage of opportunities to

improve environmental protection and social standards. Trust and reliability have always formed part of our fundamental

principles.

Related to elements of the undertaking’s strategy that relate to sustainability matters, as one of the leading banks in

Croatia, the Group has confirmed its commitment to sustainable development. The Group offers its clients a complete

range of banking and other financial services, always aiming towards green transition and supporting its clients in

sustainable development. The Group aims to make ESG-related activities and business a key part of its business

development in its home market. It wants to achieve measurable impact, while at the same time complying with

regulatory requirements. Accordingly, it adopted financed emissions targets for reduction of CO2 and contributes to the

reduction of RBI Group’s own operations and upstream value chain CO2 emissions, both backed-up by the RBI Group’s

science-based CO2 targets and follows the European ESG regulations. The Group endeavors to support its customers in

their transition to a sustainable future, in particular with regarding to climate and the environment.

Group Raiffeisenbank Austria d.d., Zagreb60

Sustainability Statement

Group’s climate and environmental business strategy

In 2024, local ESG Risk Policy Statement was adopted, based on the RBI Group’s guidelines and underlying RBI Group’s

climate and environmental business strategy (CEBS). The Group’s Statement includes Execution plan and it forms the

foundation of the Group’s transition plan. It has a clear goal of supporting customers financing their sustainable

transformation and reducing the emissions financed by the Group.

This shall enable the Group to prioritize resource allocation at portfolio level and to reduce interactions with companies

that do not meet its climate and environmental criteria and/or economic expectations, or that do not follow any transition

pathway.

In accordance with responsible banker role, the Group has accepted the goal of supporting its customers from the retail,

corporate and institutional sectors in their climate and ecological turnaround. Customers are encouraged to work on a

targeted basis towards improving their climate and environmental performance by developing and following a transition

pathway. The Group also offers customers extensive ESG expertise, and practical and innovative sustainable financial

products and services, thereby contributing to increasing the proportion of climate-friendly transactions.

The RBI Group’s climate and environmental business strategy is subject to regular reviews, where not only the scientific

advances and the updated ESG findings from its portfolios are considered, but also the transformation progress made by

its customers. Given that its customers and stakeholders are from a very diverse range of sectors, not all elements of the

strategy can be fully applied to each sector, and some elements may have to be adapted to the respective level of the

sectors and markets.

Business model and significant groups of products and/or services offered

In providing financial services to our clients and users, we strive to achieve the highest possible level of user experience

through our behavior, work and service, as well as through our sound and responsible business governance.

Corporate and institutional client business

The Corporate Business segment of the Group offers a comprehensive range of financial products and services tailored to

businesses. In transactional banking, the Group provides transaction accounts, payment services, card acceptance, and

cash management solutions. The bank also offers special financing programs, including EU funds and sustainable/ESG

financing. In the financing category, the Group provides short-term and long-term loans, documentary business services,

credit framework arrangements, project financing, specialized financing programs, business credit cards, and factoring

services. For deposits and investments, the Group offers term deposits, brokerage and custody services, and investment

funds. The Group also engages in investment banking, covering capital markets and financial advisory services.

Additionally, the bank provides treasury services, ensuring businesses have access to efficient risk management and

liquidity solutions. For digital banking, the Group offers internet banking, mobile banking, the eBroker platform, R-Flex

online exchange, a mobile wallet, and RaiConnect for remote banking services. These digital solutions enhance accessibility

and efficiency for corporate clients, allowing seamless financial management.

Sustainable finance in Corporate Banking business

In our operations with the bank's corporate clients, we have recognized the importance of sustainability not only in our

own business but also towards our clients. The Group operates fully in line with RBI Group's overall sustainability strategy,

including focusing on sustainable finance and mainstreaming ESG policies in our loan generation processes. We are

committed to supporting our clients on their green path and increasing the share of environmental and social assets in our

portfolio. In addition, we have completely withdrawn from financing activities related to nuclear energy and the use of coal

in energy production, we have restrictive sectoral policies to finance the tobacco industry, iron and steel, oil and gas, and

other restrictive policies are in preparation.

The Group supports corporate and institutional customers in their transformation by identifying and defining sustainable

transactions. The basis for this assessment of financial products and services includes both the regulatory framework of

the EU and the international market standards such as those of the Loan Market Association and the International Capital

Markets Association. RBI supports its customers in verifying the suitability of various projects and activities with regard to

EU Taxonomy compliance and RBI’s internal definitions of green, social or sustainable transactions. When engaging in

dialog with customers on ESG-linked products, it is especially important to jointly define material KPIs that are important

for the customer’s sustainability and business strategy. When establishing the annual target values, care is taken to ensure

a certain degree of ambition and that the ESG KPIs represent a significant improvement in the customer’s sustainability

position.

Group Raiffeisenbank Austria d.d., Zagreb61

Sustainability Statement

The Group offer finance for green investments, such as investments in renewable energy sources, green buildings, green

transportation, waste management, water management, as well as other ESG purposes. Also, we financially support your

investments directed at gradual (transitional) measurable reduction of CO2 emissions and energy saving, as well as all

activities with positive impact on climate changes.

Also, we offer professional support and advisory services for green and other sustainable bond issuances, helping clients

navigate the growing sustainable debt market in Croatia. Our services include guidance on market dynamics and financing

options, structuring roles such as arranger or bookrunner, and assistance in selecting an ESG rating agency. As green bonds

shape the future of the capital market, we are committed to positioning our bank as a leader in this segment.

Retail business

The Retail Business segment of the Group offers a wide range of financial products and services to retail, private banking

and small business customers. That includes accounts and cards, loans and financing, savings and investment options, and

additional banking services. In the accounts and cards category, the Group provides accounts, packages, credit cards, and

premium banking services. The loans and financing portfolio includes personal loans, housing loans, green housing loans for

energy-efficient properties, tourism loans, and loans for pensioners. For savings and investment, the Group offers fixed-

term savings, voluntary pension savings, investment funds, and brokerage and custody services.

In January 2023, the Guidelines for Approving ESG PI loans were implemented and initiatives for the development of new

ESG products were started. The development of the ESG housing loan was successfully completed at the end of 2023 and

was included in the Bank's offer from 15 January 2024.

Sustainable finance in Retail business

In 2023, we implemented the Guidelines for Approving ESG PI loans and initiatives to develop new ESG products, such as

ESG housing and ESG sales finance loan. The guidelines are based on RBI framework for Green and Social Loans in RBI Retail

banking validated by Sustainalytics, one of the leading independent bodies for research, evaluation and analysis of ESG

factors.

ESG housing loan

In 2023, we completed the development of the ESG housing loan, which was put on offer from January 2024, and we

continue with the development of the ESG sales finance in 2024 as well.

PI KPI for ESG in 2024


	Planned	Realized
% of the total realization of housing loans	15%	30%

The planned PI KPI for ESG for 2025 is 20% of the total realization of housing loans.

Business on investment products

As part of its offering of financial instruments to clients, individuals, the Group distributes investment funds, voluntary

pension savings, insurance products, certificates, and bonds, primarily from members of the Group and RBI Group. The

main producers of the products that the Group distributes are the following:

• Raiffeisen Invest d.o.o.

• Uniqa d.d.

• Raiffeisen Mandatory and Voluntary Pension Funds Management Company d.d

• Raiffeisen Pension Insurance Company d.o.o.

• Zubak group d.o.o.

• Raiffeisen Bank International AG

• Raiffeisen Capital Management

ESG investment products

Clients' interest in sustainability has encouraged us to be the first on the Croatian market to offer clients the opportunity

to invest in the ESG Investment Fund in 2020, Raiffeisen Sustainable Mix. Since then, four more ESG investment funds of

Raiffeisen Invest, one of which was established in 2024, and five ESG funds of Raiffeisen Capital Management, have been

introduced into the offer.

Group Raiffeisenbank Austria d.d., Zagreb62

Sustainability Statement

In 2024, ESG and sustainable investment products, including funds and certificates, was 16.8% of total investment product

sales. This reflects ongoing commitment increasing the share of sustainable investments in portfolio.

Investment Advisory

The Group as a Financial Advisor, as defined in Article 2 (11) of Regulation (EU) 2019/2088 of 27 November 2019 on

sustainability-related disclosures in the financial services sector (the SFDR), provides advisory services in respect of

financial products produced by Financial Market Participants, who are members of the RBI Group and/or with whom the

Group has appropriate financial product distribution agreements.

The Group provides premium and private investment consulting services to clients using the Financial Advisory Tool app, by

supplier Dorsum, which owns the ISO 27001 (International Standard for Information Security).

Within its investment advisory service, the Bank enables clients to invest according to their preferences with regard to the

various ESG characteristics of financial instruments. When selecting products that the Bank offers as part of investment

advisory, it ensures that the producers of financial instruments take into account ESG characteristics, for example, by

calculating and publishing the negative impact of investments on the environment or society, or whether they aim to

influence the environment or society, have good corporate governance, or are categorized as sustainable financial

products. The bank uses information that producers of financial products are required to publish in accordance with

regulations. If a client has sustainability preferences and wishes to discuss them in more detail, as part of the investment

advisory service, the Bank will guide them through a comprehensive process and acquaint them with sustainability

characteristics. This includes the percentage of sustainable products within the client's total portfolio that meets their

indicated sustainability preferences and compliance with investments in economic activities that are considered

environmentally sustainable according to the EU taxonomy for sustainable activities (Taxonomy Regulation), as well as

investment in financial instruments that aim to achieve a minimum share of sustainable investments as defined in the

Regulation on sustainability‐related disclosures in the financial services sector (SFDR) and financial instruments that take

into account principal adverse impacts (PAI) on sustainability factors, where the client determines the most relevant

impact. This service promotes sustainable investments.

SME business

The SME Business segment of the Group provides a comprehensive range of financial products and services tailored to

small and medium-sized enterprises. In daily banking, the Group offers business accounts, payment transactions,

entrepreneurial packages, and card acceptance solutions to facilitate smooth financial operations. The financing portfolio

includes loans, special financing programs, account overdrafts, business credit cards, guarantees and letters of credit, and

factoring services to support business growth and liquidity needs. For deposits and investments, the Group provides term

deposits, brokerage and custody services, and investment funds, allowing businesses to manage and grow their financial

assets. The special offers segment includes tailored solutions such as financial programs for women in business, loans for

PV solar systems, and EU funds, supporting businesses in specific areas of development and sustainability. Additionally, the

Group provides treasury operations, ensuring efficient risk management and financial planning for SMEs.

With the RBI Group’s support and cooperation with local Corporate and PI colleagues, in 2024 in this segment we have

continued to make significant progress in the formalization of ESG policies, products and processes. Previously defined

restrictive credit policy towards activities and activities of small enterprises and sole traders that are considered

environmentally and climatically unacceptable (e.g. related to coal, production, processing and distribution of tobacco, iron,

steel, oil or gas), we actively participate in reducing environmentally and socially unacceptable activities on the Croatian

market.

Sustainable finance in SME business

According to the ESG Risk Framework, the following categories of green loans in the SME segment are:

• Green building

• Clean transport

• Energy efficiency

• Renewable energy

• Sustainable agriculture and forestry

• Water and wastewater management

• Eco-efficient circular economy

Social category – SME clients who operate in underdeveloped areas and do not engage in so-called excluded activities.

Specific products from the ESG segment that we offer on the SME market to clients:

Group Raiffeisenbank Austria d.d., Zagreb63

Sustainability Statement

Residential Building Renovation Program

• It is about offering loans for renovation and increasing the energy efficiency of residential buildings.

Loan for financing solar systems

• We offer "green" product "Loan for financing solar systems" on the market with preferential loan conditions and

without additional collateral with repayment of up to 10 years.

Loan for women entrepreneurs and “She knows about RBA“ Program

• In addition to "green" loan, we also encourage sustainability in the social component. We offer the Program "Loan

for Women Entrepreneurs" which encourages the development of company’s majority owned by women

entrepreneurs with preferential loan terms. To the same group we offer preferential conditions for a transaction

account, a business credit card, but also preferential conditions for the owner of the company, in the program

"She knows about RBA".

SME financing in underdeveloped areas in the Republic of Croatia

• In 2023, in the SME system of the bank segment, although not yet formally defined and marked, more than 50% of

new credit placements and more than 50% of the loan portfolio, were placed to companies that, according to the

definition of RBI ESG Social, as well as according to the EU taxonomy operate in cohesion areas (underdeveloped

areas of the Republic of Croatia). These include counties whose GDP is less than that of Croatia (all counties,

except the City of Zagreb, Istria, Primorsko-goranska and Dubrovačko-neretvanska Counties).

Leasing business

The Group’s leasing business covers following categories:

• cars, trucks and other vehicles (trailers)

• ships

• forklifts and other equipment (construction, agricultural, medical, and other types of equipment)

• photovoltaic plants for corporate own use (cooperation with relevant partners).

E-trucks and trailers might become an important driver of the future business. The long-term goal for the leasing business

remains to increase ESG-eligible new business volumes year-on-year.

Sustainable finance in Leasing business

Raiffeisen Leasing d.o.o. has established special financing lines with development financial institutions (HBOR, HAMAG)

aimed at supporting clients with a focus on sustainable business practices. Due to the specific nature of leasing, the

eligibility for financing from these financing lines is determined by the type of leased assets, focusing on environmentally

friendly products such as electric and hybrid vehicles, financing of solar panels, and adherence to the "Do No Significant

Harm" (DNSH) principle.

Significant (geographical) markets

The Group’s significant geographical market is in the Republic of Croatia. There were no changes in significant markets

and customer groups served.

Headcount of employees by geographical areas

All employees are located in the Republic of Croatia. Number of employees total headcount for the Group aligned with

financial statements in 2024 is 1.869.

Breakdown of Total Revenue by Operating Segments

As the ESRS sector classification has not yet been officially published, total revenue is disclosed in accordance with IFRS 8

Operating Segments. For more information refer to the Financial report, note (5) Segment reporting.

Group Raiffeisenbank Austria d.d., Zagreb64

Sustainability Statement

SBM-2: Interests and views of stakeholders

General Description of Stakeholder Engagement

Most important stakeholder groups

The Group defines its stakeholders as those people or groups of people that have a legitimate interest in the company

through their direct or indirect business activities. Stakeholders are therefore primarily:

• Customers: individuals or organizations that purchase or use the Group's products and services, whose

satisfaction and loyalty are crucial to business success. Examples: corporate customers, private customers/

consumers, SMEs.

• Employees: the Group’s workforce, whose skills, engagement, and well-being are fundamental to operational

effectiveness. This includes employee representatives such as unions or groups representing the interests of

employees in discussions with management, ensuring fair labour practices. Examples: full-time staff, part-time

staff, contractors, employer and employee representatives, staff council.

• Regulatory & supranational authorities: government bodies and international organizations that set and enforce

regulations impacting the Group's operations. Examples: European Central Bank (ECB), central banks, European

Bank for Reconstruction and Development (EBRD).

• Business partners: entities with which the Group collaborates, including suppliers and service providers, essential

for the supply chain and business operations. Examples: consultants, auditors, suppliers.

• NGOs, civil society, communities: non-governmental organizations and community groups that advocate for

social, environmental, and economic issues relevant to the Group's operations (including those that serve as

proxies for silent stakeholders, amplifying the voices of ecosystems, biodiversity, and local communities affected

by the Group's activities). Examples: environmental advocacy groups, social justice organizations.

• The Group membership organizations: industry groups or associations that the Group is a part of, which provide a

platform for collaboration and advocacy. Examples: Croatian Banking Association (HUB), Croatian Employers

Association (HUP), UN Global Compact Croatia, Croatian Chamber of Economy (HGK), and others.

• The Group Sustainability Committee: group with internal ESG experts focused on advancing RBI's sustainability

initiatives and ESG considerations into business practices.

• External ESG expert groups: independent experts providing insights and guidance on environmental, social, and

governance matters to enhance the Group's sustainability performance. Examples: third-party ESG consultants.

Frequency and formats of stakeholder engagement

The Group engages with its stakeholders through various methods to ensure their interests and views are adequately

considered in the company's strategy and business model. The frequency of these engagements varies based on the needs

and relevance of each stakeholder group. The Group uses various forms of communication with its stakeholders to

evaluate the relevance of sustainability topics and use the results to further develop its sustainability management. The

Group also plays an active role in various national and international forums:

• Conference: Large formal gatherings where stakeholders can discuss and share information. These typically occur

annually or bi-annually. Examples include sustainability summits and industry conferences focused on topics such

as sustainable finance, climate change, and ESG integration.

• Meeting: Smaller, more focused discussions with specific stakeholders, held as needed, often monthly. These

meetings can involve business partners, regulatory authorities, and customers, discussing topics like ESG

requirements and sustainability initiatives.

• Advisory Sessions: Sessions where stakeholders provide advice or input, including one-on-one or group discussions.

These occur quarterly or as required for specific projects. Advisory sessions often involve external ESG experts,

business partners, and internal stakeholders to address issues such as human rights, environmental impact, and

regulatory compliance.

• Training: Educational sessions aimed at informing or developing stakeholders' skills, scheduled regularly

throughout the year. Training sessions cover a wide range of topics, including ESG practices, financial literacy,

compliance, AML, ABC and sustainability strategies for employees, customers, and business partners.

• Formal Committees: Official groups formed to discuss and make decisions on specific issues, meeting monthly or

quarterly. Examples include the Sustainability Committee and Human rights Subcommittee

• Working Groups: Working groups typically involve stakeholders from different departments and external partners,

addressing projects related to ESG initiatives, climate action, and sustainability reporting.

Group Raiffeisenbank Austria d.d., Zagreb65

Sustainability Statement

• Engagement in Writing: This includes surveys, written correspondence, newsletters, reports, and other

documented forms of communication, as well as transparent channels for customer complaint management. The

frequency varies, typically surveys conducted annually. These methods are used to gather feedback, provide

updates, and share information on ESG topics, regulatory changes, and sustainability performance.

Organization of Stakeholder Engagement

RBI organizes its stakeholder engagement through a decentralized approach, where various units engage with

stakeholders based on their specific areas of expertise and operational focus. This model ensures that interactions are

relevant and directly aligned with the specific topics and issues at hand. Each unit within RBI, including ESG & Sustainability

Management, Corporate Communications, Legal, and Compliance, is responsible for managing its own stakeholder

interactions, tailored to the context of specific stakeholder groups.

While the execution of stakeholder engagement is decentralized to subsidiaries including the Group, RBI maintains

mechanisms, such as a stakeholder dialogue database organized by RBI's Group ESG & Sustainability, to collect and

consolidate information from all units for reporting. This ensures effective documentation and monitoring of engagement

activities across the organization.

Purpose of Stakeholder Engagement

The purpose of RBI’s stakeholder engagement is to ensure that the interests and views of stakeholders are adequately

considered in the company’s strategy and business model. Engaging with stakeholders allows the Group to:

• Gather Insights and Feedback: Through engagement with its stakeholders RBI gains valuable insights and

feedback on topics such as sustainability, regulatory compliance, and corporate performance. This helps the

company understand stakeholder expectations and concerns, supporting decision-making and corporate

strategy development.

• Identify and Address Material Issues: In dialogue with stakeholders questions can be developed and prioritized

that are important to both the company and the stakeholders. This ensures that the company’s strategy and

initiatives are aligned with stakeholder interests and that critical issues are particularly taken into account.

• Support Sustainability Goals: Through stakeholder engagement, the Group can promote the implementation of its

sustainability goals. The exchange with stakeholders helps to raise awareness, gain broader support, and drive

collective action towards achieving these goals.

• Enhance Transparency and Accountability: Stakeholder engagement promotes transparency and accountability

by providing stakeholders with information about the Group's activities, performance, and future plans. This open

communication helps to build trust and strengthen relationships with stakeholders.

• Foster Collaboration and Partnerships: Stakeholder engagement provides opportunities for collaborative and

partnerships with various stakeholder groups. This enables the Group to work with its stakeholders to address

and solve common challenges, share best practices, and achieve mutual benefits.

Consideration of Stakeholder Engagement Outcomes

The Group values the insights and feedback gathered from stakeholder engagements and integrates these outcomes into

its decision-making processes, strategy, and business model where feasible. The key ways these outcomes are considered

include:

• Incorporating Feedback: Feedback from stakeholders is considered during the development and refinement of the

Group’s operational practices and business strategy. This helps ensure alignment with stakeholder expectations

and key concerns.

• Informing Initiatives: Outcomes from stakeholder engagements serve as a foundation for various initiatives,

including sustainability efforts, risk management, and policy updates. This helps the Group prioritize goals and

identify areas for improvement.

• Supporting Decision-Making: The diverse perspectives gathered from stakeholder engagements provide valuable

input for decision-making across the organization. This inclusive approach helps ensure that decisions are well-

informed and consider the interests of relevant stakeholders.

• Documentation and Reporting: While there is no centralized documentation system for all stakeholder feedback,

significant outcomes and actions taken in response to stakeholder engagements are documented where feasible.

Efforts are made to report on engagement outcomes to maintain transparency.

By integrating the outcomes of stakeholder engagements into its processes, the Group ensures that stakeholder interests

and views are considered, supporting the company’s long-term sustainability and success.

Group Raiffeisenbank Austria d.d., Zagreb66

Sustainability Statement

Inclusion of Stakeholders in Due Diligence and Materiality Assessment

For the Group, understanding the interests and views of its key stakeholders is fundamental to aligning its strategy and

business model with stakeholder expectations. This understanding is fostered through a structured approach to due

diligence and materiality assessments.

To support the identification of impacts, the Group also engages in continuous dialogue with internal and external

stakeholders for example:

• regular surveys to gather feedback from clients and employees,

• internal communication platform (Jenz)

• whistleblowing platform (Whisply)

• hosting or participating in dedicated workshops with NGOs, trade unions, and professional associations to discuss

specific sustainability challenges, risks, and opportunities,

• client and investor meetings,

• collaboration with professional associations such as HUB or HGK to align on best practices for sustainability

reporting and risk management,

• social media and public communications,

• engagement with local communities through organization of socially beneficial initiatives.

As part of the double materiality assessment, the Group consults the following stakeholders through surveys:

• Employees

• Clients

• Investors

• Suppliers

• Regulatory authorities (HANFA, HNB)

• Non-governmental organizations (NGOs) and associations

• Media

• Professional associations (e.g., HUB, HGK, AMCHAM)

• Trade union.

To keep track of changes in stakeholder interests and emerging trends, the Group conducts an ongoing monitoring

process. This proactive approach allows the company to adapt its strategy and business model as needed, ensuring

continued alignment with stakeholder expectations and enhancing overall corporate resilience.

Next Steps

The Group plans to continue its regular stakeholder engagements and materiality assessments to identify areas for

potential improvement. These ongoing efforts are essential in staying responsive to stakeholder needs and emerging

trends, enabling the organization to adapt effectively within the evolving regulatory landscape.

The Group will monitor and evaluate the effectiveness of its stakeholder engagements and make necessary adjustments.

Regular reviews of internal ESG policies, ensure continuous improvement and alignment with best practices.

By continuously considering stakeholder feedback, the Group aims to strengthen its stakeholder relationships and ensure

that their interests are adequately considered. This is expected to increase trust and transparency.

Group Raiffeisenbank Austria d.d., Zagreb67

Sustainability Statement

Stakeholder Engagement Governance

The Group ensures that its Management Board and Supervisory Board are informed about the views and interests of key

stakeholders regarding sustainability-related impacts through several key mechanisms:

• Regular Stakeholder Engagement: Feedback from stakeholder engagement activities, such as customer

satisfaction surveys, stakeholder workshops and meetings of the Group’s Sustainability Committee, is

systematically collected and presented to senior management.

• Sustainability Committee Discussions: Key stakeholder input is discussed during meetings of the Sustainability

Committee. These meetings specifically allow for the presentation of findings from materiality assessments and

stakeholder feedback reports, enabling the Management Board and Supervisory Board to incorporate these

insights into strategic decisions.

• Updates on Material Impacts: The Management and Supervisory Boards receive regular updates on material

impacts and stakeholder concerns from senior management, including specific reports detailing ESG

performance, risk assessments, and compliance updates.

• Internal Communication: Internal communication tools, the intranet and monthly briefings, are utilized to keep the

organization informed about stakeholder views and developments.

• Dedicated Sustainability Team: The Team is responsible for a pro-active stakeholder dialogue, internally to

guarantee a holistic approach and externally to continually collect, analyse, and communicate stakeholder

feedback to the administrative and management bodies. This team ensures that insights from various

stakeholders are integrated into the company’s sustainability strategies.

Through these stakeholder formats, the Group effectively informs its administrative, management, and supervisory bodies,

enabling informed decision-making.

Stakeholder Group: Own Workforce

The Group ensures active workforce engagement through multiple channels, including CEO calls, employee surveys, and

collaboration with the Labour Union.

• Quarterly CEO calls provide employees with direct interaction opportunities, allowing them to ask questions and

provide feedback. Additionally, the company’s social network app enables employees to submit anonymous

questions at any time.

• Employee surveys, including annual engagement surveys and pulse surveys, help the Group understand employee

needs and expectations. Results are directly accessible to leaders for timely team discussions.

• The Labour Union facilitates employee participation through various activities and maintains a Collective

Agreement aligned with local legislation and best market practices, ensuring protection of employees' rights,

dignity, and well-being.

Stakeholder Groups: Workers in the Value Chain and Affected Communities

As the parent company, RBI sets the framework for human rights due diligence, which the Group implements at the local

level, considering the rights and interests of value chain workers and affected communities in its decision-making

processes.

Furthermore, supplier assessments and continuous monitoring of business practices of clients related to value chain

workers and affected communities are integral to the Group’s responsible banking strategy. With active involvement in

discussions on human rights and decent work, the Group is continually enhancing its ability to prioritize sustainability

issues and assess social and environmental impacts within its operations and business relationships.

Stakeholder Groups Consumer and end-user

As a customer-centric organization, the Group puts the interests, views, and rights of its customers and potential

customers at the center of its strategy, embodied in the Vision to become the most recommended financial services group

and the Mission to transform continuous innovation into superior customer experience. The integration of consumer

insights into the strategy occurs through the following:

• Guidance from the Code of Conduct: The RBI Code of Conduct establishes standards for respectful treatment of

customers and prohibits false or misleading marketing practices, ensuring that consumer rights and interests are

prioritized in all interactions.

Group Raiffeisenbank Austria d.d., Zagreb68

Sustainability Statement

• Customer Feedback Mechanisms: The Group actively collects customer feedback from various sources, including

satisfaction surveys, digital platform interactions, and surveying customers directly in branches. This feedback is

crucial for understanding customer needs and serves as an important information basis for product development

and customer service.

• Transparent Complaint Management: The Group has set up a robust customer complaint management system

with transparent channels for addressing feedback and concerns. This approach fosters accountability and

enhances long-term relationships with customers.

The insights from customer feedback are incorporated into the development of products and services to ensure they align

with consumer interests and to mitigate potential risks related to over-indebtedness and the handling of financial services.

SBM-3: Material impacts, risks and opportunities and their interaction

with the strategy and business model

As one of the leading banks in Croatia, the Group faces specific challenges in its efforts to realize its sustainability vision.

These arise from the economic, social and environmental impacts of the Group’s business activities as well as from the

external conditions within which it operates. The Group works within an environment that is characterized by numerous

economic, geopolitical and environmental risks. In the statement, it addresses the sustainability topics that have been

identified within the Group as material, that reflect the expectations of its stakeholders, and that represented the focus of

its engagement in the past year. This statement contains information describing the specific impact of the Group on the

economy, environment and people, including human rights. The sustainability topics elaborated in the statement are the

result of the double materiality assessment.

In 2024, the Group performed a double materiality assessment based on the principles and requirements formulated in the

ESRS. For an overview of how the assessment was performed, please refer to the chapter IRO-1: Process to identify and

assess material impacts, risks and opportunities. The assessment showed the topics through which the Group has been or

is connected to a material impact on people or the environment (impact materiality) and the topics that now, or may in

the future, have a material financial effect on the Group (financial materiality).

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Description of material impacts, risks and opportunities

The outcomes, including both the material topics from own operations as well as from the value chain:


ESRS topic	ESRS subtopic	Group topic	IRO short name	IRO description	IRO type	Business model	Value chain	Response in strategy decision- making	Time horizon	Stake- holder
E1 Climate change	Climate change mitigation	Climate change	CO2 emission	Based on the business model, lending to high-carbon industries and fossil fuel projects can undermine efforts to reduce emissions and delay progress towards climate goals. Climate change mitigation focuses on reducing greenhouse gas emissions to slow the pace of global warming. Financing non- renewable energy projects can slow the transition to sustainable energy, locking in carbon-intensive infrastructures and increasing long-term environmental and economic risks.	Negative impact	Non-retail; retail; assets under management	Downstream through lending business as well as through assets under management	The Group constantly strives to improve customer experience, enabling its clients to achieve more in their personal and professional lives.	Medium to long-term	Non-retail and retail customers
E1 Climate change	Energy	Climate change	CO2 emission reduction	Based on the business model, lending to high-carbon industries and fossil fuel projects can undermine efforts to reduce emissions and delay progress towards climate goals. Climate change mitigation focuses on reducing greenhouse gas emissions to slow the pace of global warming. Financing non- renewable energy projects can slow the transition to sustainable energy, locking in carbon-intensive infrastructures and increasing long-term environmental and economic risks.	Negative impact	Non-retail; retail; assets under management	Downstream through lending business as well as through assets under management	The Group constantly strives to improve customer experience, enabling its clients to achieve more in their personal and professional lives.	Medium to long-term	Non-retail and retail customers
E1 Climate change	Climate change mitigation	Climate change	Climate-fit operations	The Group’s business activities have a negative impact on the climate through greenhouse gas emissions (scope 1-3), which stem mainly from energy consumption, material consumption, and business travel. Insufficient and unreliable information regarding GHG emission in scope 3 regarding the supply chain.	Negative impact		Own operations	Sustained growth: sustained business growth and business model profitability	Medium to long-term	Employees
E1 Climate change	Climate change adaptation	Climate change	Adaptation risks (natural and governance)	Impact of re-modelling/renovating of buildings to adapt to different climate conditions; lifespan of assets may be impacted; energy and procurement prices may be impacted.	Negative impact		Own operations	Sustained growth: sustained business growth and business model profitability	Medium to long-term	Employees
E1 Climate change	Energy	Climate change	Sustainable operations	The use of fossil fuels further contributes to the emission of CO2 and enhances climate change. Therefore, as a large market contributor, the Group can negatively impact its own footprint by sourcing energy derived from fossil fuels. Further the same cost factor could instead be used to support a growing transformation towards renewable energy.	Negative impact		Own operations	Sustained growth: sustained business growth and business model profitability	Medium to long-term	Employees
E4 Biodiversity and ecosystems	Direct impact drivers of biodiversity loss Impacts on the extent and condition of ecosystems Impacts on the state of species	Biodiversity	Biodiversity and Ecosystems	Through its financing and investing activities, the Group facilitates the destruction of ecosystems and biodiversity loss. The UNEP FI's Principles for Responsible Banking (which RBI committed to in 2021 and are relevant also for the Group) stress the importance of biodiversity for sustainable development and ecosystem resilience, with a 2030-time horizon for action. As banks advance in responsible banking, prioritizing biodiversity is crucial due to its irreversible consequences and potential to create stranded assets, affecting investment stability. Protecting biodiversity aligns with regulatory requirements, environmental stewardship, and long-term sustainability. ESG rating agencies and CDP emphasize the material impact of biodiversity, highlighting its significance for the environment and society.	Actual negative impact	Non-retail; retail; assets under management	Downstream through lending business as well as through assets under management	The Group constantly strives to improve customer experience, enabling its clients to achieve more in their personal and professional lives.	Medium to long-term
E5 Circular economy	Resource inflows	Circularity	Resource use	The Group enhances sustainability by effectively managing resource inflows. This is achieved through a suitable procurement Code of Conduct (COC) and by prioritizing the acquisition of energy-efficient IT equipment and hardware for the offices. These measures ensure efficient and environmentally friendly material use.	Potential positive impact		Own operations	Sustained growth: sustained business growth and business model profitability	Long-term

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ESRS topic	ESRS subtopic	Group topic	IRO short name	IRO description	IRO type	Business model	Value chain	Response in strategy decision- making	Time horizon	Stake- holder
E5 Circular economy	Resource inflows Resource outflows	Circularity	Circularity	The Group portfolio is exposed to financing businesses that generate significant amounts of waste materials, including critical materials and raw materials that are not recycled, thereby missing opportunities for reuse.	Actual negative impact	Non-retail; retail; assets under management;	Downstream through lending business as well as through assets under management	The Group constantly strives to improve customer experience, enabling its clients to achieve more in their personal and professional lives	Short- term
S1 Own workforce	Equal treatment and opportunities for all - Gender equality and equal pay for equal value; Employment and inclusion of persons with disabilities; Measures against violence and harassment in the workplace; Diversity	Diversity, equity and inclusion	Inclusion and belonging, societal equality; Better decision- making	An inclusive work environment allows everyone to be themselves, enhancing job satisfaction and personal growth. Embracing diversity broadens perspectives, improves cultural competence, and promotes a healthy and positive workplace. Poorly managed diversity can cause exclusion, discrimination and lower motivation, harming job satisfaction and well-being.	Actual positive impact and/ or actual/ potential negative impact	Primarily employees in administrative and branch offices	Own operations	Be an attractive employer and have a high-performing working culture	Short to medium- term	Employees
S1 Own workforce	Equal treatment and opportunities for all - Training and skills development	Employee development	Personal development	Comprehensive learning fosters professional and personal growth and boosts employee satisfaction and motivation.	Actual positive impact	Primarily employees in administrative and branch offices	Own operations	Be an attractive employer and have a high-performing working culture	Short- term	Employees
S1 Own workforce	Working conditions - Working time; Health and safety	Health	Mental and physical health enablement	Healthcare, well-being, and sports opportunities can enhance physical and mental health, boosting overall productivity and long-term well-being. Persistent stress and sedentary office work can cause physical ailments, mental health issues, and decreased productivity.	Actual positive and actual/ potential negative impact	Primarily employees in administrative and branch offices	Own operations	Be an attractive employer and have a high-performing working culture	Short to medium- term	Employees
S1 Own workforce	Working conditions - Social dialogue; Freedom of association	Employee involvement	Having a voice	Employee involvement enhances engagement and loyalty by giving employees a voice and ensuring they are heard. Without addressing employee needs and capturing their mood, potential problems may go unresolved, negatively impacting satisfaction.	Actual positive and potential negative impact	Primarily employees in administrative and branch offices	Own operations	Be an attractive employer and have a high-performing working culture	Short to long-term	Employees
S1 Own workforce	Working conditions - Secure employment; Adequate wages; Collective bargaining; Work-life balance	Employee relationships	Employee relationships	Secure and flexible employment enhances financial stability, work-life balance, and overall employee satisfaction. Benefits for part-time and temporary employees foster inclusivity and engagement, contributing to a healthier work environment. Insecure or temporary jobs can lead to stress, reduced life-planning security, and lower job satisfaction.	Actual positive impact	Primarily employees in administrative and branch offices	Own operations	Be an attractive employer and have a high-performing working culture	Short to long-term	Employees
S1 Own workforce	Other work-related rights - Privacy	Data privacy	Protection of personal data	Proper data privacy handling fosters trust and ensures personal information is secure. Poor data privacy practices can lead to breaches, causing stress and loss of trust.	Potential negative impact	Primarily employees in administrative and branch offices	Own operations	Be an attractive employer and have a high-performing working culture	Medium- term	Employees

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Sustainability Statement


ESRS topic	ESRS subtopic	Group topic	IRO short name	IRO description	IRO type	Business model	Value chain	Response in strategy decision- making	Time horizon	Stake- holder
S2 Workers in the value chain	Equal treatment and opportunities for all	Forced labour, child labour, health and safety, working conditions, non- discrimination	Workers in the value chain, human rights protection	Through its financing and investing activities, RBI facilitates issues of equal treatment, working conditions, and other work-related rights, leading to potential health and safety risks, inadequate wages, and lack of social protection.	Negative impact	Non-retail; retail; assets under management	Downstream through lending business as well as through assets under management	Strong risk governance	Medium to long-term	Workers in the value chain of the Group’s customers
S3 Affected communities	Communities economic, social and cultural rights	Communities economic, social and cultural rights	Affected communities’ human rights protection	Corporate responsibility toward local communities is a priority under ESRS, UNGC. Through its exclusion policies the bank does not finance or limits it`s financings in tobacco, gambling and defense industry, protecting the health of communities as well as the right to life. The Group is committed to upholding the economic, social, and cultural rights of communities through our responsible financing policies and practices. Additionally, our rigorous assessment of governance risks, including corruption and unethical practices, in counterparties helps promote transparency and accountability. These actions collectively enhance community well-being, support sustainable development, and foster trust.	Positive impact	Non-retail; retail; assets under management	Downstream through lending business as well as through assets under management	Strong risk governance	Medium to long-term	Affected comm- unities of the Group’s customers
S4 Consumers and/or end- users	Information-related impacts for consumers and/or end-users	Privacy, cyber security & resilience	Privacy, cyber security & resilience	1) Transparency of Data Subject Rights, trust in the financial system. 2) Loss of trust, misuse of confidential information, unavailability of systems and services. 3) Risks: regulatory fines and sanctions, loss of trust and credibility, negative publicity, decreased customer retention and acquisition, reduced revenues, higher insurance premiums, non-functioning of the financial market.	1) Actual positive impact 2) Actual negative impact 3) Potential financial risk	Retail	Own operations	Privacy Customer centricity: trust and reliability; Cyber security: speed and adaptability – high adaptability to rapidly changing market developments and harnessing new technologies	1+2) Short to medium- term 3) Medium- term	Private individuals (consumers)
S4 Consumers and/or end- users	Information-related impacts for consumers and/or end-users Social inclusion of consumers and/or end-users	Access to (quality) information Responsible marketing practices	Access to (quality) information	1) Understanding of financial products and services, financial literacy, ability to make informed investment decisions and to repay loans; Financial harm to consumers. 2) Regulatory fines and sanctions, expense from lawsuits, loss of clients, reduced revenues. This topic is not only information-related, but also social inclusion related relevant (e.g. for people with disabilities): Enabling sound and well-informed financial decisions; increase in customer satisfaction while on the other hand there might be damage to trust and financial harm to customers.	1) Actual positive impact and potential negative impact 2) Potential financial risk	Retail	Own operations	Sustained growth / customer centricity + Efficiency	1) Short to medium- term 2) Medium- term	Private individuals (consumers)
S4 Consumers and/or end- users	Social inclusion of consumers and/or end-users	Non- discrimination	Non- discrimination	1) Same chances for all, and on the other hand reduced chances, financial disadvantages, social exclusion.	1) Actual positive impact and potential negative impact	Retail	Own operations	Customer centricity: superior customer experience based on data excellence and deep customer understanding	1) Short to medium- term	Private individuals (consumers)
S4 Consumers and/or end- users	Social inclusion of consumers and/or end-users	Access to products and services	Access to products and services	1) Removed barrier (e.g. caused by the EU/EAA) leads to independence in financial matters, usage of financial products gives opportunities, safeguarding the stability and integrity of the financial system.	1) Actual positive impact	Retail	Own operations	Customer centricity: superior customer experience based on data excellence and deep customer understanding	1) Short to medium- term	Private individuals (consumers)

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ESRS topic	ESRS subtopic	Group topic	IRO short name	IRO description	IRO type	Business model	Value chain	Response in strategy decision- making	Time horizon	Stake- holder
G1 Business conduct	Corporate culture	Corporate governance and strong ethical compliance	Culture of integrity	At the Group, fostering a strong culture of integrity is essential for creating a trustworthy and secure environment for our employees. This commitment to ethical behavior ensures that our staff feel valued and respected, which enhances their overall well-being and job satisfaction. Moreover, it encourages a positive organizational culture that promotes accountability and transparency. A robust integrity framework also empowers employees to make ethical decisions, contributing to their professional growth and development. This, in turn, positively impacts society by promoting fair business practices and reducing the likelihood of unethical conduct that could harm communities. Conversely, a weak culture of integrity can lead to internal instability, lower employee morale, and increased incidences of unethical behavior, which not only jeopardizes our internal environment but also has broader negative implications for societal trust and ethical standards	Actual and potential negative, actual and potential positive impact	Primarily employees in administrative and branch offices, retail, non-retail, assets under management	Own operations, upstream and downstream	Governance: strong risk governance	Short to medium- term	Employees, private individuals (consumers, suppliers, public)
G1 Business conduct	Protection of whistleblowers	Protection of whistleblowers	Protected whistleblowers	Whistleblowing enhances transparency and accountability both inside and outside the Group while maintaining good workplace ethics. Proper management of whistleblowing and retaliation processes is essential to prevent severe psychological stress. If not handled professionally, it can lead to significant harm for whistleblowers, including employees and other stakeholders. Ensuring robust protection for all whistleblowers is crucial to fostering a safe and ethical environment where individuals feel empowered to report misconduct without fear of retaliation	Actual positive impact and actual negative impact	Primarily employees in administrative and branch offices, retail, non-retail, assets under management	Own operations	Governance: strong risk governance	Short- term	Employees, private individuals (consumers, suppliers, public)
G1 Business conduct	Corruption and bribery	Prevention and detection including training	Prevent corruption	At the Group, the effective prevention and detection of corruption and bribery are fundamental to maintaining a transparent and accountable workplace. By fostering a culture of integrity and providing comprehensive training, we empower our employees to uphold high ethical standards and recognize potential risks. This proactive approach has a significant positive impact on society.	Actual positive impact	Primarily employees in administrative and branch offices, retail, non-retail, assets under management	Own operations	Governance: strong risk governance	Short- term	Employees, private individuals (consumers, suppliers, public)
G1 Business conduct	Corruption and bribery	Incidents	Incidents of corruption	Failure to promote fair business practices, safeguard the public interest, and ensure independence and adherence to ethical standards can undermine industry confidence, harm public trust, and contribute to an unjust and inequitable society, reflecting negatively on our commitment to ethical conduct both within and beyond our organization.	Actual negative impact, actual positive impact	Primarily employees in administrative and branch offices, retail, non-retail, assets under management	Own operations	Governance: strong risk governance	Short- term	Employees, private individuals (consumers, suppliers, public)
G1 Business conduct	Entity-specific	Money laundering and counter- terrorism	Prevent money laundering and counter terrorism	Mismanagement of money laundering and counter-terrorism efforts can increase criminal activities, terrorist risks, and jeopardize public safety and the economy. Conversely, effective management enhances public safety and strengthens the economy.	Actual positive impact and actual negative impact	Retail, non-retail, assets under management	Own operations	Governance: strong risk governance	Short- term	Public

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ESRS topic	ESRS subtopic	Group topic	IRO short name	IRO description	IRO type	Business model	Value chain	Response in strategy decision- making	Time horizon	Stake- holder
G1 Business conduct	Political engagement	Political engagement	Enabling informed policy decisions & industry insights	Political engagement enables banks to provide well-prepared information and arguments, helping legislators understand complex issues and make decisions in society’s best interest. This involvement not only shapes favorable policies but also enhances the Group's reputation by demonstrating its dedication to societal issues.	Potential positive impact		Own operations	Governance: strong risk governance	Medium- term	Public
G1 Business conduct	Management of relationships with suppliers including payment practices	Fair partner to suppliers	Fair partner to suppliers supporting high ESG standards	Transparent partnerships and compliance with fair payment practices create stable and positive cooperation between the Group and its suppliers. Including ESG-related criteria in the onboarding and selection process enhances supplier engagement and ensures high social and environmental standards. Effective supplier management in IT, consulting, and facility management significantly impacts responsible business practices.	Potential positive impact	Suppliers	Upstream	Efficiency / sustained growth	Medium- term	Suppliers, Public

The double materiality assessment revealed that most of the material impacts, risks and opportunities were in the lending portfolio, investment portfolio and assets under management.

For further details regarding the Group’s value chain, please refer to the chapter Definition of value chain. The double materiality assessment will be re-evaluated in an annually regular

process, which will be updated in the upcoming years. If a topic is currently not material, it could become material in the future.

For the first year of application of ESRS the Group conducted climate risk resilience analysis. This analysis was conducted on level of RBI group for all its subsidiaries, and it is further

described under chapter IRO-1 Process to identify and assess material impacts, risk and opportunities and chapter Climate stress testing. In double materiality assessment process and

during identification of material impacts, risks and opportunities, the Group did not identify the current financial effects of material risks and opportunities on its financial position,

financial performance and cash flows and the material risks and opportunities for which there is a significant risk of a material adjustment within the next annual reporting period to the

carrying amounts of assets and liabilities reported in the related financial statement.

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Sustainability Statement

Impact, risk and opportunity management

Raiffeisenbank Austria d.d. (the Bank) is the parent of Raiffeisenbank Austria Group in Croatia (the Group), which is a part

of the financial group Raiffeisen Bank International AG (RBI Group) that performed double materiality assessment

according CSRD and ESRS on the RBI Group level. RBI Group’s assessment, which included companies within the financial

consolidation scope of the Group and other RBI’s network financial institutions, is used as an underlying data during

conduct of local the Group double materiality assessment, which is further described in this document.

IRO-1: Process to identify and assess material impacts, risks and

opportunities

In the sustainability statement, the Group addresses the sustainability topics that have been identified within the Group

as material, that reflect the expectations of the stakeholders, and that represented the focus of its engagement.

The double materiality assessment process is used to identify and assess material Impacts, Risks, and Opportunities (IROs)

based on the principle of double materiality, serving as the basis for the entire sustainability disclosure. This assessment

ensures that the sustainability statement covers all topics and sub-topics with the greatest current or potential positive

and negative impacts related to the Group’s business activities, products, and services. This includes impacts directly

attributable to the Group within its operations, as well as those to which it contributes through business relationships

with other entities. Additionally, the risks and opportunities relevant to the Group in connection with these matters, or

those that arise from its business activities or relationships, are also presented.

The first double materiality assessment in accordance with ESRS was carried out and was conducted with the help of

workshops in the period from September 2023 to June 2024. The double materiality assessment process was performed

separately for own operations and the value chain. This process was used to separate the effects the Group has through

its own operations from the effects it has through its value chain.

For the double materiality assessment, internal topic experts assessed direct impacts, identifying relevant impacts, risks,

and opportunities within their areas of expertise. ESG experts continuously monitor developments in ESG-related topics,

which influence the Group’s materiality assessment. This procedure is conducted at both the RBI Group level and the local

Group level.

Identification of ESRS longlist of topics

Own operations

The initial assessment for own operations was based on the list of potentially material topics according to ESRS 1 AR 16

data points and was expanded by adding company-specific topics. This included 10 topics (five environmental topics, four

social topics, one governance topic), and the relevant sub-topics, as well as sub-sub-topics. In individual workshops, all

internal stakeholders were familiarized with ESRS and received an introduction to the double materiality assessment. The

goal was to enable the internal experts from relevant departments to review the list and to adapt it based on their expert

opinion. The longlist for the Group was presented, reviewed, and adapted, if necessary, by the internal stakeholders and

experts.

The internal stakeholders with ESG expertise from various departments are responsible for the topics mentioned below

and conducted the materiality analysis:

• Compliance

• Legal Department

• Real Estate Management and Business Support

• Procurement and General Service

• Risk (Risk Controlling and Reporting, Retail and Non-Retail Credit Risk Management)

• Asset and Liability Management

• Products Development (Corporate, Retail, Private and Premium)

• Retail Strategy and Digital Transformation

• Marketing & CRM

• Markets

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Sustainability Statement

• Security

• IT

• Central Operations

• Human Resources, Organizational Development and Sustainability

• Trade union representatives

Governance oversight of the process is provided by the core Sustainability team, which coordinates the double materiality

assessment and informs the Management Board of the Bank. The Management Board then makes formal decisions on the

list of material topics derived from material impacts, risks, and opportunities.

Benchmark analysis

The Group adopted the benchmark analysis provided by the RBI Group to further enrich and expand the basis defined in

the steps performed for assessing the longlist of IROs, as explained in previous section on the Identification of Impacts,

Risks, and Opportunities. In this analysis, competitors of the RBI Group were examined. Additionally, the Group has adopted

the benchmark analysis performed by RBI and considers it highly relevant, given that the nature of the business of RBI, the

Group, and the peers included in the benchmark is similar.

Assessment workshops

In subsequent assessment workshops, the list with the longlist was completed with potentially significant topics in

collaboration with the relevant departments or completed with company-specific matters. At the beginning of the

assessment workshops, the workshop participants were introduced to the double materiality analysis method according

to ESRS. As part of this introduction, the evaluation methodology and the construction of the scales used to assess the

impacts, risks, and opportunities of the topics were elaborated.

For actual negative impacts, materiality was based on the severity of the impact, while for potential negative impacts it

was based on the severity and likelihood of the impact. For factors such as scale, scope and irremediability, and probability

of occurrence were used for the severity of the impact and a four-step scale was used, from one (very low) to four (high).

The likelihood of occurrence of a sustainable topic was also assessed for risks, opportunities, and potential impact using a

four-step scale, from one (very unlikely) to four (likely). The same likelihood scale was used for the probability of occurrence

for financial materiality and impact materiality. For potential impacts on human rights, the assessment was conducted in

the same manner as for actual impacts, in accordance with ESRS 1 paragraph 48. The likelihood was not applied by the

potential impact on human rights, and if human rights were relevant to the topic, they were automatically considered

likely for calculation purposes.

For the financial risks and opportunities assessment, a sustainability matter is considered material from a financial

perspective if it triggers or is expected to trigger financial effects above determined threshold on the undertaking.

Threshold of 0.66 was set for the impact materiality and financial materiality (risks and opportunities), based on

assessments of various criteria. This determination used factors such as the continuation of resource use, dependence on

relationships, and other elements that influence the future value of the company. For risks and opportunities deemed

relevant to the Group, the time horizon for potential occurrences was defined before analysing how these risks and

opportunities could impact the factors used. Additionally, the probability of occurrence was assessed.

During the workshops, the identified ESRS topics were subsequently evaluated for their positive and negative effects, and

for each impact, additionally assessed for potential and actual impacts. Actual impacts are those that have already

occurred, while potential impacts are those that could occur in the future. Initially, the origin of the impact (whether

directly or indirectly caused by the Group), the location (where the expected impact could occur), and the time horizon in

which the impacts are likely to occur were assessed. Subsequently, a quantitative evaluation was conducted to determine

the extent.

Value chain

Impact materiality assessment

The portfolio’s impact materiality assessment was conducted using the United Nations Environment Programme – Finance

Initiative (UNEP FI) Impact Analysis Tool. This tool, provides a framework for assessing the impacts associated with

financial portfolios. By using this methodology, the Group evaluates the indirect impacts of its portfolio on sustainability

priorities aligned with the European Sustainability Reporting Standards (ESRS).

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Sustainability Statement

For the analysis, the Group’s portfolio was segmented by business line — non-retail, retail, and assets under management

(AuM) — and described in terms of industry sectors (NACE), country of operation, exposure at default (EAD), and country.

To assess how these portfolio elements impact sustainability topics, UNEP FI mappings are used to connect sector and

geographic data to ESRS sub-topics. The sector-impact map highlights how industries influence specific impact areas —

positively or negatively, directly or indirectly — and these impact areas are then mapped to ESRS sub-topics to connect

portfolio impacts to ESRS standards. Adding country-specific needs data gives the analysis a geographic layer, helping to

prioritize sustainability topics based on regional importance. While the ESRS standards require reflection on both actual

and potential impacts, which could align with UNEP FI’s direct and indirect impacts, the analysis focuses solely on direct

impacts. This decision provides a clearer view of the immediate effects of the portfolio, while the overall analysis remains

within the ESRS indirect realm from the Group’s perspective.

The impact calculation applies three measures: scale, scope, and irremediability. Scale quantifies the monetary exposure

(EAD) of sectors that directly affect ESRS sub-topics through UNEP FI impact areas. Scope adjusts scale by factoring in

geographic relevance, reflecting country-specific needs that influence the priority of each topic. Irremediability then

provides a qualitative assessment of the reversibility or permanence of these impacts, with higher scores indicating

sectors or regions where impacts are challenging to mitigate.

These three measures — scale, scope, and irremediability — combine to create an overall impact score for each ESRS sub-

topic. This score serves as the basis for the double materiality analysis, following ESRS guidelines. A materiality threshold of

two-thirds (66.7 per cent) is applied to determine which ESRS topics are considered material and should be prioritized. The

quantitative score can also be adjusted using qualitative inputs such as stakeholder feedback or contextual insights,

ensuring a more holistic assessment of the portfolio’s indirect impacts.

Financial materiality assessment

Financial materiality from risks in the value chain

According to ESRS, it is necessary to report information related to an undertaking’s own operations and its upstream and

downstream value chain, including its products and services, its business relationships, and its supply chain. The financial

materiality of risks is assessed based on a combination of the likelihood of occurrence and the potential magnitude of the

financial effects. For the likelihood of occurrence, factors such as current and future legislation as well as reputational

considerations are considered. For the purpose of the CSRD, the Group uses the income dependency of the Group’s

downstream value chain to assess the magnitude of the financial materiality of the topical standards and sub-topics.

When the income dependency of a topical standard is greater than ten per cent and it is likely there will be an impact, this

provides confirmation of financial materiality. The income dependency ratio is defined as (income from high-impact

lending/investing) divided by (operating income and add-back interest expense and fee expense).

The income from high-impact lending/investing currently consists of the following positions:

• Interest income from non-financial corporations

• Interest income from retail mortgage loans

• Fee and commission income from non-financial corporations

• Fee and commission income from investment funds/pension funds

Financial materiality from the risks in the value chain is currently not the case for any of the topics.

Financial materiality from opportunities in the value chain

Based on the importance of sustainable business within the Group it is imperative for to integrate sustainable business

practices into its core operations, as this not only mitigates risks but also presents business opportunities. Those

opportunities are still below threshold, while sustainable business is at early stage still.

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Sustainability Statement

Validation of double materiality assessment

For the purpose of the validation process, the preliminary results are shared with all included internal stakeholders and

experts for final consultation and confirmation. From the very beginning, a document listing the identified IROs and their

evaluations was distributed via email to internal stakeholders and experts, enabling everyone to provide additional

comments or insights that might influence the assessment, thereby inviting their validation. The subsequent step was the

adoption of the double materiality assessment results by the Sustainability Committee and the Management Board.

The result of the double materiality assessment was presented by the member of Sustainability Committee from

Sustainability Team. In addition to expert opinions for some entity-specific open issues, an overall threshold of 0.66 was

set for the impact materiality and financial materiality (risks and opportunities), derived from assessments of various

criteria. If the impact materiality and/or financial materiality of an ESRS topic exceeded this threshold, it was considered

material for the Group and was included in the non-financial statement for 2024. Expert opinion has solely contributed to

designating topics below the threshold as material due to their strategic importance, based on analysis of sustainability

strategy (described under SBM-1 chapter) and ambitions and goals related to sustainability products and services RBHR

offers to its clients. There have been no instances where expert opinion has led to downgrading topics from material to

non-material.

The process and the results of the direct double materiality assessment were presented together with the indirect double

materiality assessment and recognized by the Management Board in a meeting on 19th of December 2024. The final list of

material topics was adopted by the Management Board on 6th of February 2025., together with internal procedure on DMA

methodology. This process is going to be subject of internal control procedures. A summary of the outcome of the double

materiality assessment is presented in the chapter SBM-3: Material impacts, risks and opportunities and their interaction

with the strategy and business model.

In the paragraph Topic-Specific Disclosure Requirements (below), information is provided on the input parameters used

(e.g., data sources, scope of operations covered, and details of assumptions applied), as well as the assumptions

themselves.

The Group utilizes several key data sources and methodologies, including the UNEP FI Portfolio Impact Analysis Tool for

assessing financed emissions and portfolio impact materiality, the ECB Guide on Climate-Related and Environmental Risks

for risk assessment, the Basel Committee on Banking Supervision (BCBS) Climate Risk Framework to identify climate risk

transmission channels, and the INFORM Risk Model for evaluating country-level physical risk resilience. Additionally, internal

stress test models are applied to quantify market, credit, and liquidity risks. In this way the Group's impacts and risks are

integrated into overall risk management process and used to evaluate overall risk profile and risk management process.

The scope of operations covered includes own operations, which encompass Scope 1 and 2 GHG emissions, energy

consumption, and business travel, as well as Scope 3 emissions, including financed emissions, segmented by business lines

such as non-retail, retail, and assets under management. Physical and transition risks are analysed at both a sectoral and

geographic level using risk mapping, while operational risk assessments consider business continuity risks resulting from

extreme weather events.

Materiality thresholds vary by risk type. Financial materiality is determined when income dependency exceeds 10%, while

credit risk materiality is based on probability of default under transition scenarios. Physical risk materiality is assessed

through a combination of hazard-specific probability and regional resilience, market risk is evaluated relative to total

capital exposure, and operational risk is measured against internal thresholds.

The Group also considers climate scenarios, including orderly, disorderly, and hothouse world scenarios, which are used for

physical risk stress testing and financial risk modelling. While detailed parameters for climate-related risks are well

defined, assumptions related to non-climate ESG risks, particularly social and governance factors, remain under

development.

Group Raiffeisenbank Austria d.d., Zagreb78

Sustainability Statement

IRO-1 Topic-specific disclosure requirements

Climate change

Regarding climate change matters the Group conducted a process to identify and assess climate-related impacts, risks

and opportunities - impacts on climate change, related to GHG emissions taking into account own activities and value

chain (financed emissions), climate-related physical risks and climate-related transition risks according to specific business

model of credit institution.

Own operations

Impact materiality assessment

In terms of the Group’s own operations, the double materiality principle means understanding and taking into account the

impact of a company’s own activities on the environment and the impacts of environmental issues for the respective

company.

At the Group, the key materiality indicator is the volume of absolute greenhouse gas emissions (scopes 1-3) that are

caused by various activities, such as energy consumption and business trips. These emissions have an adverse impact on

the climate and are therefore considered, even though the main focus rests on the Group’s financed emissions due to their

much larger weight. As the changes in the world’s climate have far-reaching consequences which extend beyond national

borders, there is no regional limitation of effects in the context of the inside-out approach. Although the impact of

greenhouse gas emissions on the climate is entirely negative, aspects such as the use of renewable energy and the

promotion of energy efficiency can mitigate the adverse effects.

Financial materiality assessment

The risks of operational activities are closely related to the environmental concerns set out to be managed in the CSRD.

The biggest risk to the economy, society and the environment is the unwillingness of companies to counteract climate

change. This leads to increased global warming with the known negative impacts. In addition to external environmental

risk, the Group and its operating locations are subject to physical, regulatory and reputational risks (outside-in

perspective). In the area of physical risks, for example, natural disasters could result in damage to property. These risks are

minimized by selecting the right locations and ensuring suitable property insurance (adaptation strategy).

Risks are assessed based on qualitative assessment criteria, for example when they endanger the achievement of the

Group medium to long-term climate targets – which is contributing to the RBI Group’s targets - particularly with regard to

energy consumption – or when stakeholders classify them as material for the Group. The measures set out are currently

heavily focused on the area of energy, with examples including increases in energy efficiency and structural alterations to

building shells.

Risk management is based on a combined bottom-up and top-down approach in which all employees also play a

significant role in risk minimization in their respective working area. Furthermore, reputational risks are minimized and

resilience in the face of the consequences of climate change is increased.

Value chain

Assessment of the materiality of climate and environment-related risk

To complement the impact analysis performed using the UNEP FI Portfolio Impact Analysis Tool (see chapter Impact

materiality assessment and in line with the ECB Guide on climate-related and environmental risks (expectations 7.2 and

7.31), an extended annual risk assessment for climate and environmental risk drivers has been implemented within ESG risk

framework. While the UNEP FI portfolio impact analysis also considers the inside-out perspective, the materiality

assessment described below focuses on the outside-in view, i.e., how the climate and environmental risks affect the

Group’s risk profile. The inside-out view would additionally address how the Group’s activities affect the outside world

(including the financed emission calculation, as well as how science-based targets measure and mitigate the inside-out

impact).

Group Raiffeisenbank Austria d.d., Zagreb79

Sustainability Statement

The additional climate and environmental risk assessment process has been established to identify the severity of

environmental risk from applicable transmission channels within the current portfolio and over different time horizons.

This multiple dimensional approach considers:

• Different individual climate and environmental risk drivers (physical risk, transition risk, other environmental risks)

• The impact of each climate and environmental risk driver through risk-dependent transmission channels,

assessed for each risk type (credit, market, operational and liquidity risk)

• The impact under different transition risk scenarios (see Chapter Climate stress testing).

Individual climate and environmental risk drivers

Transition risk

With transition risk being defined as the risks related to the process of adjustment towards a low-carbon economy, the

transition risk drivers represent climate-related changes that could generate, increase or reduce transition risks. They

include changes in public sector (generally government) policies, legislation and regulation, changes in technology, and

changes in market and customer sentiment, each of which has the potential to generate, accelerate, slow or disrupt the

transition towards a low-carbon economy. Looking one step further, the transmission channels are the causal chains that

explain how climate risk drivers give rise to financial risks that impact banks directly or indirectly through their

counterparties, the assets they hold, and the economy in which they operate.

The Group has identified transmission channels in line with the Basel Committee on Banking Supervision (BCBS) paper on

climate-related risk drivers and their transmission channels.

Credit risk

Credit risk increases if climate risk drivers reduce borrowers’ ability to repay and service debt (income effect) or banks’

ability to fully recover the value of a loan in the event of default (wealth effect). For example, in the non-retail portfolio,

macroeconomic and climate-related risk factors (e.g. carbon tax, emission trading system (ETS) expenses) are used to

make sector-specific projections on production and operating costs which are distributed to the single borrower’s financial

figures (e.g. operating revenues, operating costs such as costs of goods sold and labour costs, additional costs relating to

carbon tax, costs for green transitions, etc.). The projected financial positions are used to simulate the projection of the

probability of default in rating models for a materiality assessment, under the different transition scenarios. For retail

customers, factors such as energy costs and inflation, driven by transition scenarios, represent an additional financial

burden. The transmission channel of transition risks to credit risk is also assessed through scenario analysis and is

incorporated into the materiality analysis (for further details on the scenario analysis, see the Climate Stress Test chapter).

In the materiality analysis, lower profitability of companies, negative asset developments, and reduced wealth of private

households are taken into account.

Market risk

Climate and environmental risk drivers may have a significant impact on the value of financial assets. Transition-related

changes in official sector policy, technological advances and investor sentiment can alter or reveal new information about

future economic conditions or the value of real or financial assets, resulting in downward price shocks and an increase in

market volatility in traded assets. For instance, the transition to a low-carbon economy may impact commodity markets,

especially fossil fuels which are prone to transition risks. Transition risk could also lead to a breakdown in correlations

between assets, reducing the effectiveness of hedges and challenging banks’ abilities to actively manage their risks.

The impact of transition risk on market risk is assessed using locally applied RBI Group - developed methodology. This

covers both corporate and sovereign issuers, according to which risk levels are assigned to positions – based on the NACE

code/ industry and risk country of the issuer. Corporate exposures are linked to NACE codes/industries and risk levels are

assigned based on the industry share of GHG emissions in the total risk country’s GHG emissions. Sovereigns are linked to

countries and risk levels are based on several factors: the industry’s GHG emissions, gross value added, wages and salaries,

social security costs, environmental taxes, and operational surplus and mixed income (net). The materiality on market risk

is assessed based on the total loss in relation to the Group’s common equity tier 1 (CET1).

Group Raiffeisenbank Austria d.d., Zagreb80

Sustainability Statement

Liquidity risk

From a liquidity risk perspective, climate change transition risk can affect inflows from customers’ loan repayments (due to

lower creditworthiness) and the value of securities in the liquidity buffer. Liabilities and retail loans are not deemed

vulnerable to transition risk. Meanwhile, if it is assumed that the transition risk is spread over a period of more than three

months (i.e. a relatively gradual change in the legislative environment), the effect on liquidity risk is deemed negligible as it

is expected that the balance sheet of the Group will gradually adapt to the change. If the risk realization period is less than

three months, the effect will be more palpable and is approached using the same assumptions as for market risk in terms

of the devaluation of securities in the liquidity buffer, and credit risk, in terms of decreased inflows from loans due to a

higher default rate. The materiality is assessed on the basis of the liquidity buffer devaluations’ relative impact on liquidity

surplus estimated by the internal stress test model (time to wall).

Operational risk

Corporates and banks may be exposed to increasing legal and regulatory compliance risk, as well as litigation and liability

costs associated with climate-sensitive investments and businesses. Climate-related lawsuits could hold corporates and

banks accountable for past environmental behavior while also influencing their future actions. The impact of this

transmission channel has been assessed by the operational risk framework that is in place, as current expected losses are

measured by analysing historical data as well as identifying trends and forward-looking approaches. Additionally, higher

compliance and legal costs are simulated in the greenwashing scenario. Operational risk is assessed on the loss in relation

to the total revenue.

Physical risk

Physical risk drivers are changes in both weather and climate. They are expected to increase over a longer time horizon if

the transition to a sustainable, net-zero economy is not successful (e.g. the hothouse world which is a high emission

scenario). Physical risks can be classified as acute risks, which are related to extreme weather events, or chronic risks

associated with gradual shifts in climate:

• Acute physical risks are generally considered to consist of: floods, wildfires and storms, including hurricanes,

cyclones and typhoons, as well as extreme precipitation.

• Chronic physical risks include rising sea levels, rising average temperatures, and water stress. Extended periods of

increased temperatures may also lead to further chronic climate events, such as desertification.

Similarly, extended periods of increased average temperatures could impact the ecosystem, especially agriculture. The

way in which physical risks impact economies will vary depending on geographical location as different regions exhibit

distinct climate patterns and levels of development. Some regions are expected to be more severely affected than others

because they are more exposed and more vulnerable to specific types of weather disasters.

All these hazards are assessed via risk-specific transmission channels over a short-, medium- and long-term horizon (see

section time-horizons) under the orderly and hot-house scenario based on a physical risk map containing information on

hazard specific vulnerability and impact for each relevant geolocation.

Credit risk

Physical risk drivers mainly impact banks’ credit risk through their counterparties. The physical capital (housing, inventory,

property, equipment or infrastructure) of households, corporates and sovereigns can be damaged or destroyed by physical

hazards. This damage reduces the value of assets and, consequently, a counterparty’s wealth. Physical risk drivers can also

negatively impact the cash flows of the affected entities as damaged physical capital, such as impaired rental properties

and factories, will generate less income. The damage may be caused by acute physical risks and chronic physical risks,

such as rising sea levels. The materiality of this transmission channel is assessed by mapping portfolio exposure to a

physical risk map under different transition scenarios (orderly, disorderly, hothouse), while accounting for coping capacity

at the country level (INFORM risk model). In addition to the materiality analysis, a stress test (see Chapter Climate stress

testing) is used to assess the potential financial impact of changes in property values during an extreme event (e.g. a 100-

year flood). In accordance with internal guidelines for risk assessments, the results of the stress test are not included in the

materiality analysis but do confirm the assessment (low financial impact) and are considered in the Pillar 2 capital

calculation.

Group Raiffeisenbank Austria d.d., Zagreb81

Sustainability Statement

Market risk

Physical risk may be sudden and severe and have knock-on effects across regions and sectors through interconnected

socioeconomic and financial systems. Physical risks emerging from climate change can cause market price fluctuations,

such as more frequent and severe extreme weather events causing losses in equity prices due to the destruction of firms’

assets or capacity to produce. Uncertainty about the timing, intensity and location of future severe weather events and

other natural disasters may lead to higher volatility on the financial markets. Overall, the presence of physical risk may

lead to a “classical” risk factor (e.g. an equity price or an exchange rate) being more volatile than historically observed, or

being subject to severe jumps, diminishing the value of the financial instrument being traded. This transmission channel is

assessed by mapping market risk exposure to a physical risk map (again under different transition scenarios (orderly,

disorderly, hothouse), while considering historical losses and the impact on GDP.

Liquidity risk

Similar considerations apply as with transition risk. If the risk event is spread over a significant period of time or does not

have an immediate effect, this risk has a negligible impact on liquidity risk. If acute climate physical risks materialize, the

following effects are possible:

• Devaluation of securities in the liquidity buffer (in line with the market risk assessment).

• Decrease in inflows from loans due to a higher default rate and higher rollover rate, combined with higher

withdrawals of loans from credit lines.

Customers, including those in the retail segment, use loans to cover damages caused by the event. Outflows from

customers’ liabilities arise due to the need to cover damage caused by the event. This effect is not straightforward, as if a

bank has a significant market share and a diverse customer base, it is most likely that a customer who has suffered from

the event would have to pay other customers (e.g. retail customers with damaged houses will pay for construction goods).

In addition, the effect can be temporary in this case, as if the accounts are mainly in a customer’s portfolio, inflows from

insurance coverage will be reflected in the liabilities relatively soon after the potential decrease.

The materiality of this transmission channel has been evaluated by analysing the effect on the liquidity buffer under

different interest and credit spread shocks under different transition scenarios, derived from the regional dependent

physical risk score.

Operational risk

Physical hazards can affect banks directly as operational risks. For instance, if physical hazards disrupt transportation

facilities and telecommunications infrastructure, banks’ operational ability may be reduced. The impact of this

transmission channel has been assessed by extending the physical risk drivers to the operational risk assessment and

scenario. In this scenario, business continuity management costs are measured using scenario methodology, i.e. it is

assumed that the physical risk may cause potential business continuity management events (critical site not available and

IT availability & continuity). The locations for both the primary head office and data centers have been evaluated by the

external data provider in terms of exposure to the climate and environmental risk drivers mentioned. The results of the

scenario analysis did not reveal any severe impacts from those specific risk drivers.

Results of climate-related risk assessment

In the materiality assessment with the cut-off date of 30 June 2024 and 31 December 2024and using the methodology

outlined above, moderate transition risk was identified in the long term (>10 years) for credit and moderate physical risk

was identified in the long term (>10 years) for operational risk only. Transmission of other transitional and physical risks to

the market, liquidity, operational and credit risk indicators was assessed at a low level.

Transmission of climate related risks


	TRANSITION RISK			PHYSICAL RISK
	Short-Term	Mid-Term	Long-Term	Short-Term	Mid-Term	Long-Term
Credit Risk*	Low	Low	Medium	Low	Low	Low
Liquidity Risk	Low	Low	Low	Low	Low	Low
Op Risk incl. Reputational Risk	Low	Low	Low	Medium	Low	Low
Market Risk	Low	Low	Low	Low	Low	Low
*For Credit risk only non-retail data are taken into the calculation

Group Raiffeisenbank Austria d.d., Zagreb82

Sustainability Statement

The thresholds for the materiality analysis are determined individually by risk type. For credit risk, the effect of transition

risk is derived from the probability of default of customers in different transition scenarios compared to the hot-house-

world scenario. For physical risk, the threshold is set individually for each possible event (e.g., flood, wind, heatwave), and

the final effect represents a combination of the event's probability and the resilience of a region. For market risk, the

potential loss is measured in relation to total capital. For operational risk, the estimated loss in both transition and physical

risk scenarios is compared against a threshold in accordance with internal operational risk framework.

For liquidity risk assessment, all scenarios and risk drivers demonstrated low materiality. Given that Climate and

Environmental (C&E) risks have low materiality and that the main transition channels for liquidity risk are market and credit

risks, only the materiality assessment is currently part of the ILAAP. Nonetheless, the Group is considering the integration

of a stress scenario for C&E risks within the scope of liquidity risk.

To further reflect the risk related to income dependency (in parallel to impact to risk parameters), the ICAAP risk

assessment was extended with risk indicator related to income from industries with high contribution to climate change.

Initial results show contribution to the Group income from relevant industries as (low) material (below 10 per cent,) - the

extent to which the customers already have a transition plan was not considered in this assessment.

To mitigate the risk from income dependency, the following initiatives in particular are relevant;

• The dialogue with clients on existing or planned transition plans is a high priority during 2024 & 2025, key risk

indicators (KRI) were incorporated the data collection of transition plans from corporate customers.

• Group wide limits of financed emissions and alignment of transition targets (distance to net zero emission 2050

scenario).

• Reduction of Emission intensity is key to identify the progress in greenifying our business, already covered KRIs in

the risk assessment contributing at low materiality.

• Our collaterals shall have a certain energy efficiency to be considered of satisfactory quality with ESG criteria.

Methodologies and input parameters for the risk assessment are expected to be further refined during the coming years

as the methodologies and common methodologies evolve. Further information regarding physical risk and transition risk,

as well as energy efficiency and financed emissions, can be found here: E1-6: Gross GHG emissions of categories Scope 1, 2,

and 3 as well as total GHG emissions.

Biodiversity and ecosystems

The Group has conducted double materiality assessment based on rules prescribed in ESRS 1 Section 3 considering list of

sustainability matters according to AR 16. Double materiality assessment process for all impact, risks and opportunities

related to sustainability matters was conducted as it is described in previous chapter. With regard to biodiversity and eco

systems the Group identified material negative impact. The portfolio’s impact materiality assessment was conducted

using the United Nations Environment Programme – Finance Initiative (UNEP FI) Impact Analysis Tool. For the analysis, the

Group’s portfolio was segmented by business line — non-retail, retail, and assets under management (AuM) — and

described in terms of industry sectors (NACE), country of operation, exposure at default (EAD), and country. To assess how

these portfolio elements impact sustainability topics, UNEP FI mappings are used to connect sector and geographic data

to ESRS sub-topics. Although, impact analysis was below threshold for indirect (portfolio) materiality), internal experts ruled

that biodiversity impact would be material. Namely, the UNEP FI's Principles for Responsible Banking (which RBI committed

to in 2021 and are relevant also for the Group) stress the importance of biodiversity for sustainable development and

ecosystem resilience, with a 2030-time horizon for action. As banks advance in responsible banking, prioritizing biodiversity

is crucial due to its irreversible consequences and potential to create stranded assets, affecting investment stability. The

Group did not identify dependencies on biodiversity and ecosystems at own site locations and in the upstream and

downstream value chain, including assessment criteria applied. The UNEP FI tool was basis for conducting first double

materiality assessment for first reporting year in relation to biodiversity and ecosystems. There were no consultations with

affected communities on sustainability assessments of shared biological resources considering that identified significant

impact id at portfolio level.

Group Raiffeisenbank Austria d.d., Zagreb83

Sustainability Statement

Resource use and circular economy

The Group has conducted double materiality assessment based on rules previously prescribed in ESRS 1 Section 3 in line

with described assessment methodology including thresholds and criteria. Related to sustainability matter of resource use

and circular economy The Group identified two material impacts - potential positive impact in own operations and actual

negative impact related to downstream through lending business as well as through assets under management. The

portfolio’s impact materiality assessment was conducted using the United Nations Environment Programme – Finance

Initiative (UNEP FI) Impact Analysis Tool. Although this topic was initially below materiality threshold expert opinion ruled

for these impacts to be material because of its strategic importance for the Group. Namely, the Group enhances

sustainability by effectively managing resource inflows and energy-efficiency in its premises. Also, the Group portfolio is

exposed to financing businesses that generate significant amounts of waste materials, including critical materials and raw

materials that are not recycled, thereby missing opportunities for reuse.

Business conduct and entity specific topics

Considering that the Group is a credit institution in scope of double materiality assessment the Group identified entity -

specific impact: Anti-money laundering and countering the financing of terrorism in sustainability matter of Business

Conduct. Business conduct materiality assessment process has been conducted as previously described for overall double

materiality assessment process.

Group Raiffeisenbank Austria d.d., Zagreb84

Sustainability Statement

IRO-2: Disclosure requirements in ESRS covered by the Group’s

sustainability statement

An overall threshold of 0.66 was set for the impact materiality and financial materiality (risks and opportunities), derived

from assessments of various criteria. If the impact materiality and/or financial materiality of an ESRS topic exceeded this

threshold, it was considered material for the Group and was included in the non-financial statement for 2024.

According to double materiality assessment results and determined material IROs, the Group has determined the material

information to be disclosed in relation to the impacts, risks and opportunities that it has assessed to be material in line

with the criteria in ESRS 1 section 3.2 Material matters and materiality of information. The Group did not use specific

thresholds but mapped the disclosure requirements with material IROs.


Sector-agnostic standards
Disclosure requirements	Page reference	Omissions/explanations
ESRS 2 General disclosures
BP-1: General basis for preparation of sustainability	38
BP-2: Disclosures in relation to specific circumstances	40
GOV-1: The role of the administrative, management and supervisory bodies	42
GOV-2: Information provided to and sustainability matters addressed by the undertaking’s administrative, management and supervisory bodies	49
GOV-3: Integration of sustainability-related performance in incentive schemes	51
GOV-4: Statement on due diligence	53
GOV-5: Risk management and internal controls over sustainability reporting	54
SBM-1: Strategy, business model and value chain	58
SBM-2: Interests and views of stakeholders	64
SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model	68
IRO-1: Description of the processes to identify and assess material impacts, risks and opportunities	74
IRO-2: Disclosure requirements in ESRS covered by the undertaking’s sustainability statement	84
E1 Climate change
ESRS 2 GOV-3: Integration of sustainability-related performance in incentive schemes	253
E1-1: Transition plan for climate change mitigation	253
ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model	256
E1-2: Policies related to climate change mitigation and adaptation	258
E1-3: Actions and resources in relation to climate change policies	263
E1-4: Targets related to climate change mitigation and adaptation	269
E1-5: Energy consumption and mix	271
E1-6: Gross Scopes 1, 2, 3 and Total GHG emissions	271
E1-7: GHG removals and GHG mitigation projects financed through carbon credits	—	Not material, hence not disclosed.
E1-8: Internal carbon pricing	—	Not material, hence not disclosed.
E1-9: Anticipated financial effects from material physical and transition risks and potential climate-related opportunities	—	Phase-in
E4 Biodiversity and ecosystem
E4-1: Transition plan and consideration of biodiversity and ecosystems in strategy and business model	276
ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model	276
ESRS 2 IRO-1: Description of processes to identify and assess material biodiversity and ecosystem-related impacts, risks and opportunities	276
E4-2: Policies related to biodiversity and ecosystems	276
E4-3: Actions and resources related to biodiversity and ecosystems	277
E4-4: Targets related to biodiversity and ecosystems	277
E4-5: Impact metrics related to biodiversity and ecosystems change	277
E4-6: Anticipated financial effects from biodiversity and ecosystem-related risks and opportunities	—	Phase-in

Group Raiffeisenbank Austria d.d., Zagreb85

Sustainability Statement


Sector-agnostic standards
Disclosure requirements	Page reference	Omissions/explanations
E5 Resource and circular economy
ESRS 2 IRO-1: Description of the processes to identify and assess material resource use and circular economy- related impacts, risks and opportunities	278
E5-1: Policies related to resource use and circular economy	278
E5-2: Actions and resources related to resource use and circular economy	278
E5-3: Targets related to resource use and circular economy	279
E5-4: Resource inflows	279
E5-5: Resource outflows	—
E5-6: Anticipated financial effects from resource use and circular economy-related impacts, risks and opportunities	—	Phase-in
S1 Own workforce
ESRS 2 SBM-2: Interests and views of stakeholders	280
ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model	280
S1-1: Policies related to own workforce	285
S1-2: Processes for engaging with own workers and workers’ representatives about impacts	291
S1-3: Processes to remediate negative impacts and channels for own workers to raise concerns	292
S1-4: Taking action on material impacts on own workforce, and approaches to mitigating material risks and pursuing material opportunities related to own workforce, and effectiveness of those actions	294
S1-5: Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities	297
S1-6: Characteristics of the undertaking’s employees	298
S1-7: Characteristics of non-employee workers in the undertaking’s own workforce	298
S1-8: Collective bargaining coverage and social dialogue	299
S1-9: Diversity metrics	299
S1-10: Adequate wages	299
S1-11: Social protection	300
S1-12: Persons with disabilities	300
S1-13: Training and skills development metrics	300
S1-14: Health and safety metrics	300
S1-15: Work-life balance metrics	301
S1-16: Compensation metrics (pay gap and total compensation)	301
S1-17: Incidents, complaints and severe human rights impacts	302
S2 Workers in the value chain
ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model	303
S2-1: Policies related to value chain workers	303
S2-2: Processes for engaging with value chain workers about impacts	306
S2-3: Processes to remediate negative impacts and channels for value chain workers to raise concerns	306
S2-4: Taking action on material impacts on value chain workers, and approaches to managing material risks and pursuing material opportunities related to value chain workers, and effectiveness of those actions	307
S2-5: Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities	309
S3 Affected communities
ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model	310
S3-1: Policies related to affected communities	311
S3-2: Processes for engaging with affected communities about impacts	313
S3-4: Taking action on material impacts on affected communities, and approaches to managing material risks and pursuing material opportunities related to affected communities, and effectiveness of those actions	314
S3-5: Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities	315

Group Raiffeisenbank Austria d.d., Zagreb86

Sustainability Statement


Sector-agnostic standards
Disclosure requirements	Page reference	Omissions/explanations
S4 Consumers and end-users
ESRS 2 SBM-2: Interests and views of stakeholders	316
ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with strategy and business model	316
S4-1: Policies related to consumers and end-users	321
S4-2: Processes for engaging with consumers and end-users about impacts	331
S4-3: Processes to remediate negative impacts and channels for consumers and end-users to raise concerns	333
S4-4: Taking action on material impacts on consumers and end-users, and approaches to managing material risks and pursuing material opportunities related to consumers and end-users, and effectiveness of those actions	334
S4-5: Targets related to managing material negative impacts, advancing positive impacts, and managing material risks and opportunities	337
G1 Business conduct
G1-1: Corporate culture and Business conduct policies and corporate culture	340
G1-2: Management of relationships with suppliers	343
G1-3: Prevention and detection of corruption and briber	344
G1-4: Confirmed incidents of corruption or bribery	347
G1-5: Political influence and lobbying activities	347
G1-6: Payment practices	348

Group Raiffeisenbank Austria d.d., Zagreb87

Sustainability Statement

List of data points in cross-cutting and topical standards that derive from other EU legislation


Disclosure Requirement and related data point	SFDR	Pillar 3	Benchmark Regulation	EU Climate Law	Reference
ESRS 2 GOV-1 Board's gender diversity § 21(d)	Indicator number 13 Table #1 of Annex		Commission Delegated Regulation (EU) 2020/18 16, Annex II		GOV-1: The role of the administrative, management and supervisory bodies
ESRS 2 GOV-1 Percentage of board members who are independent § 21(e			Commission Delegated Regulation (EU) 2020/18 16, Annex II		GOV-1: The role of the administrative, management and supervisory bodies
ESRS 2 GOV-4 Statement on due diligence § 30	Indicator number 10 Table #3 of Annex 1				GOV-4: Statement on due diligence
ESRS 2 SBM-1 Involvement in activities related to fossil fuel activities § 40(d) i	Indicator number 4 Table #1 of Annex 1	Article 449a Regulation (EU) No 575/2013; Commission Implementing Regulation (EU) 2022/245328Table 1: Qualitative information on Environmental risk and Table 2: Qualitative information on Social risk	Commission Delegated Regulation (EU) 2020/18 16, Annex II		Additional mandatory information
ESRS 2 SBM-1 Involvement in activities related to chemical production § 40(d) ii	Indicator number 9 Table #2 of Annex 1		Commission Delegated Regulation (EU) 2020/18 16, Annex II		Not material
ESRS 2 SBM-1 Involvement in activities related to controversial weapons § 40(d) iii	Indicator number 14 Table #1 of Annex 1		Commission Delegated Regulation (EU) 2020/18 18 Article 12(1), Delegated Regulation (EU) 2020/1816, Annex I		Not material
ESRS 2 SBM-1 Involvement in activities related to cultivation and production of tobacco § 4(d) iv			Commission Delegated Regulation (EU) 2020/18 18 Article 12(1), Delegated Regulation (EU) 2020/1816, Annex I		Not material
ESRS E1-1 Transition plan to reach climate neutrality by 2050 § 14				Regulation (EU) 2021/1119, Article 2(1)	E1-1: Transition plan for climate change mitigation
ESRS E1-1 Undertakings excluded from Paris-aligned Benchmarks § 16(g)		Article 449a Regulation (EU) No 575/2013; Commission Implementing Regulation (EU) 2022/2453 Template 1: Banking book - Climate Change transition risk: Credit quality of exposures by sector, emissions and residual maturity	Commission Delegated Regulation (EU) 2020/18 18 Article12.1 (d) to (g), and Article 12.2		Not material
ESRS E1-4 GHG emission reduction targets § 34	Indicator number 4 Table #2 of Annex 1	Article 449a Regulation (EU) No 575/2013; Commission Implementing Regulation (EU) 2022/2453 Template 3: Banking book – Climate change transition risk: alignment metrics	Commission Delegated Regulation (EU) 2020/18 18 Article 6		E1-4: Targets related to climate change mitigation and adaptation
ESRS E1-5 Energy consumption from fossil sources disaggregated by sources (only high climate impact sectors) § 38	Indicator number 5 Table #1 and Indicator number 5 Table #2 of Annex 1				Not material
ESRS E1-5 Energy consumption and mix § 37	Indicator number 5 Table #1 of Annex 1				E1-5: Energy consumption and mix
ESRS E1-5 Energy intensity associated with activities in high climate impact sectors § 40 to 43	Indicator number 6 Table #1 of Annex 1				Not material
ESRS E1-6 Gross scope 1, 2, 3 and total GHG emissions § 44	Indicators number 1 and 2 Table #1 of Annex 1	Article 449a; Regulation (EU) No 575/2013; Commission Implementing Regulation (EU) 2022/2453 Template 1: Banking book – Climate change transition risk: Credit quality of exposures by sector, emissions and residual maturity			E1-6: Gross scopes 1, 2, 3 and total GHG emissions
ESRS E1-6 Gross GHG emissions intensity § 53 to 55	Indicator number 3 Table #1 of Annex 1	Article 449a Regulation (EU) No 575/2013; Commission Implementing Regulation (EU) 2022/2453 Template 3: Banking book – Climate change transition risk: alignment metrics	Commission Delegated Regulation (EU) 2020/1818, Article 8(1)		E1-6: Gross scopes 1, 2, 3 and total GHG emissions

Group Raiffeisenbank Austria d.d., Zagreb88

Sustainability Statement


Disclosure Requirement and related data point	SFDR	Pillar 3	Benchmark Regulation	EU Climate Law	Reference
ESRS E1-7 GHG removals and carbon credits § 56				Regulation (EU) 2021/1119, Article 2(1)	Not material
ESRS E1-9 Exposure of the benchmark portfolio to climate-related physical risks § 66			Delegated Regulation (EU) 2020/1818, Annex II Delegated Regulation (EU) 2020/1816, Annex II		Phase-in
ESRS E1-9 Disaggregation of monetary amounts by acute and chronic physical risk § 66(a) ESRS E1-9 Location of significant assets at material physical risk § 66(c).		Article 449a Regulation (EU) No 575/2013; Commission Implementing Regulation (EU) 2022/2453 paragraphs 46 and 47; Template 5: Banking book - Climate change physical risk: Exposures subject to physical risk.			Phase-in
ESRS E1-9 Breakdown of the carrying value of its real estate assets by energy-efficiency classes § 67(c).		Article 449a Regulation (EU) No 575/2013; Commission Implementing Regulation (EU) 2022/2453 paragraph 34;Template 2:Banking book - Climate change transition risk: Loans collateralised by immovable property - Energy efficiency of the collateral			Phase-in
ESRS E1-9 Degree of exposure of the portfolio to climate-related opportunities § 69			Delegated Regulation (EU) 2020/1818, Annex II		Phase-in
ESRS E2-4 Amount of each pollutant listed in Annex II of the E-PRTR Regulation (European Pollutant Release and Transfer Register) emitted to air, water and soil, § 28	Indicator number 8 Table #1 of Annex 1 Indicator number 2 Table #2 of Annex 1 Indicator number 1 Table #2 of Annex 1 Indicator number 3 Table #2 of Annex 1				Not material
ESRS E3-1 Water and marine resources § 9	Indicator number 7 Table #2 of Annex 1				Not material
ESRS E3-1 Dedicated policy § 13	Indicator number 8 Table 2 of Annex 1				Not material
ESRS E3-1 Sustainable oceans and seas § 14	Indicator number 12 Table #2 of Annex 1				Not material
ESRS E3-4 Total water recycled and reused § 28(c	Indicator number 6.2 Table #2 of Annex 1				Not material
ESRS E3-4 Total water consumption in m3 per net revenue on own operations § 29	Indicator number 6.1 Table #2 of Annex 1				Not material
ESRS 2- IRO 1 - E4 § 16(a)i	Indicator number 7 Table #1 of Annex 1				Not material
ESRS 2- IRO 1 - E4 § 16(b)	Indicator number 10 Table #2 of Annex 1				Not material
ESRS 2- IRO 1 - E4 § 16(c)	Indicator number 14 Table #2 of Annex 1				Not material
ESRS E4-2 Sustainable land / agriculture practices or policies § 24(b)	Indicator number 11 Table #2 of Annex 1				Currently there are no policies directly targeting sustainable land / agriculture practices
ESRS E4-2 Sustainable oceans / seas practices or policies § 24(c)	Indicator number 12 Table #2 of Annex 1				Currently there are no policies directly targeting sustainable oceans / seas practices
ESRS E4-2 Policies to address deforestation § 24(d)	Indicator number 15 Table #2 of Annex 1				Currently there are no policies directly addressing deforestation.
ESRS E5-5 Non-recycled waste § 37 (d)	Indicator number 13 Table #2 of Annex 1				Not material sub-topic
ESRS E5-5 Hazardous waste and radioactive waste § 3	Indicator number 9 Table #1 of Annex 1				Not material sub-topic

Group Raiffeisenbank Austria d.d., Zagreb89

Sustainability Statement


Disclosure Requirement and related data point	SFDR	Pillar 3	Benchmark Regulation	EU Climate Law	Reference
ESRS 2- SBM3 - S1 Risk of incidents of forced labour § 14(f)	Indicator number 13 Table #3 of Annex I				Not material sub-topic
ESRS 2- SBM3 - S1 Risk of incidents of child labour § 14(g)	Indicator number 12 Table #3 of Annex I				Not material sub-topic
ESRS S1-1 Human rights policy commitments § 20	Indicator number 9 Table #3 and Indicator number 11 Table #1 of Annex I				S1-1: Policies related to own workforce
ESRS S1-1 Due diligence policies on issues addressed by the fundamental International Labour Organization Conventions 1 to 8, § 2			Delegated Regulation (EU) 2020/1816, Annex II		S1-1: Policies related to own workforce
ESRS S1-1 Processes and measures for preventing trafficking in human beings § 22	Indicator number 11 Table #3 of Annex I				S1-1: Policies related to own workforce
ESRS S1-1 Workplace accident prevention policy or management system § 23	Indicator number 1 Table #3 of Annex I				S1-1: Policies related to own workforce
ESRS S1-3 Grievance/complaints handling mechanisms § 32 (c	Indicator number 5 Table #3 of Annex I				S1-3: Processes to remediate negative impacts and channels for own workforce to raise concerns
ESRS S1-14 Number of fatalities and number and rate of work-related accidents § 88(b) and (c)	Indicator number 2 Table #3 of Annex I		Delegated Regulation (EU) 2020/1816, Annex II		S1-14: Health and safety metrics
ESRS S1-14 Number of days lost to injuries, accidents, fatalities or illness § 88(e	Indicator number 3 Table #3 of Annex I				S1-14: Health and safety metrics
ESRS S1-16 Unadjusted gender pay gap § 97(a)	Indicator number 12 Table #1 of Annex I		Delegated Regulation (EU) 2020/1816, Annex II		S1-16: Remuneration metrics (pay gap and total remuneration)
ESRS S1-16 Excessive CEO pay ratio § 97(b)	Indicator number 8 Table #3 of Annex I				S1-16: Remuneration metrics (pay gap and total remuneration)
ESRS S1-17 Incidents of discrimination § 103(a)	Indicator number 7 Table #3 of Annex I				S1-17: Incidents, complaints and severe human rights impacts
ESRS S1-17 Non-respect of UNGPs on Business and Human Rights and OECD guidelines § 104(a)	Indicator number 10 Table #1 and Indicator number 14 Table #3 of Annex I		Delegated Regulation (EU) 2020/1816, Annex II Delegated Regulation (EU) 2020/1818 Art 12 (1)		S1-17: Incidents, complaints and severe human rights impacts
ESRS 2- SBM3 – S2 Significant risk of child labour or forced labour in the value chain § 11(b)	Indicator number 12 and Indicator number 13 Table #3 of Annex I				Not material sub-topic
ESRS S2-1 Human rights policy commitments § 17	Indicator number 9 Table #3 and Indicator number 11 Table #1 of Annex 1				S2-1: Policies related to value chain workers
ESRS S2-1 Policies related to value chain workers § 18	Indicator number 11 and Indicator number 4 Table #3 of Annex 1				S2-1: Policies related to value chain workers
ESRS S2-1 Non-respect of UNGPs on Business and Human Rights principles and OECD guidelines § 1	Indicator number 10 Table #1 of Annex 1		Delegated Regulation (EU) 2020/1816, Annex II Delegated Regulation (EU) 2020/1818, Art 12 (1)		S2-1: Policies related to value chain workers
ESRS S2-1 Due diligence policies on issues addressed by the fundamental International Labour Organization Conventions 1 to 8, § 19			Delegated Regulation (EU) 2020/1816, Annex II		S2-1: Policies related to value chain workers
ESRS S2-4 Human rights issues and incidents connected to its upstream and downstream value chain § 36	Indicator number 14 Table #3 of Annex 1				S2-4: Taking action on material impacts on value chain workers, and approaches to managing material risks and pursuing material opportunities related to value chain workers, and effectiveness of those action

Group Raiffeisenbank Austria d.d., Zagreb90

Sustainability Statement


Disclosure Requirement and related data point	SFDR	Pillar 3	Benchmark Regulation	EU Climate Law	Reference
ESRS S3-1 Human rights policy commitments § 16	Indicator number 9 Table #3 of Annex 1 and Indicator number 11 Table #1 of Annex 1				S3-1: Policies related to affected communities
ESRS S3-1 Non-respect of UNGPs on Business and Human Rights, ILO principles and OECD guideline § 17	Indicator number 10 Table #1 Annex 1		Delegated Regulation (EU) 2020/1816, Annex II Delegated Regulation (EU) 2020/1818, Art 12 (1)		S3-1: Policies related to affected communities
ESRS S3-4 Human rights issues and incidents § 36	Indicator number 14 Table #3 of Annex 1				S3-4: Taking action on material impacts on affected communities, and approaches to managing material risks and pursuing material opportunities related to affected communities, and effectiveness of those actions
ESRS S4-1 Policies related to consumers and end-users § 16	Indicator number 9 Table #3 and Indicator number 11 Table #1 of Annex 1				S4-1 Policies related to information-related impacts for consumers and end-users
ESRS S4-1 Non-respect of UNGPs on Business and Human Rights and OECD guidelines § 17	Indicator number 10 Table #1 of Annex 1		Delegated Regulation (EU) 2020/1816, Annex II Delegated Regulation (EU) 2020/1818, Art 12 (1)		S4-1 Policies related to information-related impacts for consumers and end-users
ESRS S4-4 Human rights issues and incidents § 35	Indicator number 14 Table #3 of Annex 1				S4-4-Taking action on material impacts on consumers and end-users, and approaches to managing material risks and pursuing material opportunities related to consumers and end-users, and effectiveness of those actions
ESRS G1-1 United Nations Convention against Corruption § 10(b)	Indicator number 15 Table #3 of Annex 1				Not material
ESRS G1-1 Protection of whistle blowers § 10(d)	Indicator number 6 Table #3 of Annex 1				Not material
ESRS G1-4 Fines for violation of anti- corruption and anti-bribery laws § 24(a)	Indicator number 17 Table #3 of Annex 1		Delegated Regulation (EU) 2020/1816, Annex II)		G1-4: Incidents of corruption or bribery
ESRS G1-4 Standards of anti- corruption and anti- bribery § 24(b)	Indicator number 16 Table #3 of Annex 1				G1-4: Incidents of corruption or bribery

Group Raiffeisenbank Austria d.d., Zagreb91

Sustainability Statement

Environmental information

Regulatory disclosure requirement in accordance with Article 8

of the EU Taxonomy Regulation

The EU Taxonomy Regulation sets out an EU-wide framework that allows investors and undertakings to determine

whether certain economic activities are environmentally sustainable. Article 8 of the EU Taxonomy Regulation requires

undertakings covered by the Directive (EU) 2022/2464 of the European Parliament and of the Council of 14 December 2022

amending Regulation (EU) No 537/2014, Directive 2004/109/EC, Directive 2006/43/EC and Directive 2013/34/EU as regards

corporate sustainability reporting (CSRD) to publish information on how and to what extent their economic activities

qualify as environmentally sustainable under the EU Taxonomy Regulation. The Group is therefore required to disclose the

taxonomy eligibility and taxonomy alignment of its economic activities for 2024.

The Green Asset Ratio (GAR) serves as a benchmark and reporting metric for taxonomy alignment. It describes the share of

the Group’s green taxonomy-aligned business relative to the covered assets. However, the GARs disclosed by banks for

2023 were mostly based on retail exposure, as well as general-purpose exposure to non-financial undertakings, which were

subject to the Directive 2014/95/EU of the European Parliament and of the Council of 22 October 2014 amending Directive

2013/34/EU as regards disclosure of non-financial and diversity information by certain large undertakings and groups (the

Non-Financial Reporting Directive or NFRD; now CSRD). Loans to smaller companies and non-EU businesses, for instance,

were not included in 2023 and remained excluded for the 2024 disclosure, which can distort the picture enormously

depending on a banking group’s key activities. Furthermore, the GAR does not reflect the fact that the Group focused on

the economic ESG transformation of its customers. In particular, the Group supported undertakings that were already on

the path to sustainability, but whose transactions were not yet completely green according to the definitions of the EU

Taxonomy Regulation.

I. Mandatory disclosure

The Group disclosed all key performance indicators (KPIs) in accordance with the Disclosures Delegated Act (Commission

Delegated Regulation (EU) 2021/2178 of 6 July 2021). This regulation supplements Regulation (EU) 2020/852 of the European

Parliament and of the Council by specifying the content and presentation of information to be disclosed by undertakings

subject to Articles 19a or 29a of Directive 2013/34/EU concerning environmentally sustainable economic activities, and

specifying the methodology to comply with that disclosure obligation. For additional information and improved clarity, the

disclosure of these quantitative KPIs was supplemented by qualitative information pursuant to Annex XI of the Disclosures

Delegated Act. For 2024, the Group disclosed information on taxonomy alignment with regard to the first two

environmental objectives – climate change mitigation and climate change adaptation – as well as information on

taxonomy eligibility for all six environmental objectives.

An overview of the relevant key figures and templates that are reported in accordance with Article 8 of the EU Taxonomy

Regulation and the supplementary Disclosure Delegated Act for 2024 is available in the chapter Overview of relevant KPIs

and templates. The figures for the main KPI GAR stock and the additional KPI GAR flow are shown below.

Green Asset Ratio stock and ﬂow


		Turnover GAR KPI		CapEx GAR KPI
		31/12/2024	31/12/2023	31/12/2024	31/12/2023
Main KPI	GAR stock	0.04%	0.08%	0.08%	0.48%
Additional KPI	GAR flow	0.03%	0.85%	0.07%	5.35%

Group Raiffeisenbank Austria d.d., Zagreb92

Sustainability Statement

II. Details of templates and covered exposures as well as information on

data sources and current data limitations

All EU Taxonomy Regulation KPIs for 2024 were determined in accordance with the legal requirements as set out in the

Disclosures Delegated Act, both on turnover-based as well as capital expenditure-based (CapEx) information disclosed by

the Group's clients. For 2024, taxonomy alignment is reported for the first two environmental objectives – climate change

mitigation and climate change adaptation, while taxonomy eligibility is reported for all six environmental objectives,

including the sustainable use and protection of water and marine resources, transition to a circular economy, pollution

prevention and control, and protection and restoration of biodiversity and ecosystems. Furthermore, information on

financed nuclear and gas economic activities is reported as required by the Disclosures Delegated Act.

Detailed information on the calculations as per the qualitative disclosures required by Annex XI of the Delegated Disclosure

Regulation can be found separately for each KPI below.

The Group ’s approach for determining taxonomy-eligible and taxonomy-aligned economic

activities, assets and economic sectors (template 0-2)

The Group’s banking book was used to determine its taxonomy-eligible and taxonomy-aligned economic activities. Total

covered assets were identified as per the requirements of the full GAR disclosure. Exposures to central banks,

supranational institutions, the central government and assets held for trading were excluded. The remaining covered

assets formed the denominator in the formula for calculating the GAR.

All taxonomy-eligible and taxonomy-aligned economic activities were included in the numerator for calculating the GAR.

They were defined as covered assets additionally belonging to one of the following categories:

• Taxonomy-eligible and taxonomy-aligned economic activities of CSRD undertakings

In accordance with Article 8 of the EU Taxonomy Regulation, the disclosure was based on the obligation to publish non-

financial information pursuant to Articles 19a and 29a of Directive 2013/34/EU of the European Parliament and of the

Council of 26 June 2013 on the annual financial statements, consolidated financial statements and related reports of

certain types of undertakings, amending Directive 2006/43/EC of the European Parliament and of the Council and

repealing Council Directives 78/660/EEC and 83/349/EEC. While for 2023, these articles were set out in the NFRD, the

disclosure for 2024 was based on the CSRD, which replaced the respective Articles 19a and 29a.

• Taxonomy-eligible and taxonomy-aligned economic activities in retail banking

• Taxonomy-eligible and taxonomy-aligned economic activities related to local and regional government financing

• Real estate collateral obtained by taking possession in exchange for the cancellation of debt and held for sale.

In addition, derivatives (not held for trading), on-demand interbank loans, cash and cash-related assets and other assets

(e.g. goodwill, commodities) were also excluded from the numerator, but were included in the calculation of the

denominator for the GAR. Furthermore, no exposures to non-EU or to small and medium-sized enterprises were taken into

consideration.

If the purpose was known at transaction level and was consistent with the defined activities of the EU Taxonomy

Regulation or the supplementary delegated regulations – for example, a property loan (acquisition and ownership of a

building) – the Group took into account exposures to the extent that taxonomy eligibility and taxonomy alignment could

be demonstrated for the underlying transaction. In cases where a transaction qualified for more than one environmental

objective, the Group assigned the transaction, or an appropriate portion of it, to the most relevant objective to prevent

double counting. The decision on which environmental goal is considered the most relevant is made based on expert

opinion during the assessment and should reflect the purpose of the transaction.

For transactions conducted for general purposes – for example, for granting a working capital facility – the Group took

into account the relevant taxonomy KPIs for taxonomy eligibility and taxonomy alignment that were provided or disclosed

by the counterparties.

The relevant taxonomy KPIs for general-purpose transactions, including investment (CapEx) and turnover KPIs for non-

financial counterparties, as well as taxonomy-specific KPIs for financial counterparties, were gathered through an internal

data collection project and supplemented by an external data provider.

Group Raiffeisenbank Austria d.d., Zagreb93

Sustainability Statement

For 2024, KPIs of financial undertakings for taxonomy alignment regarding the first two environmental objectives were

included for the first time, as well as KPIs of non-financial and financial undertakings for taxonomy eligibility regarding the

four new environmental objectives. Both were reported for the first time for the previous financial year.

KPIs for taxonomy alignment regarding the four new environmental objectives are reported by non-financial undertakings

for 2024. Financial undertakings will be required to report these for the 2025 financial year.

The share of the Group’s exposures to non-CSRD undertakings for 2024 was material, especially considering the proportion

of the Group’s activities in non-EU countries. The gradual implementation of the CSRD is expected to improve the KPIs, as it

will also significantly increase the number of enterprises to be considered.

As structured data availability remains limited, in particular regarding the evidence required to assess use-of-proceeds

transactions, and given the limitations described above, the Group’s relevant portfolio could not be considered in full for

the GAR assessment. However, the Group is consistently working to improve the data situation. Furthermore, it is expected

that the share of taxonomy-eligible and taxonomy-aligned exposures will change accordingly and increase in future as

more information is likely to be disclosed by customers. The allocation of NACE codes, as disclosed in template 2 for the

GAR sector information, is based on the main business of the counterparty, which is identified via information from local

public registries or based on data from an external data provider.

Exposures to taxonomy-aligned economic activities/covered assets (GAR (stock)) (template 3)

The Group’s assets with exposures to taxonomy-aligned economic activities at year-end 2024 amounted to €4 million and

are used in the calculation of the GAR (CapEx). In accordance with the instructions set out in Annex V of the Disclosures

Delegated Act, the exposures to be included in the numerator encompass banking book loans and advances to CSRD-

relevant clients, households (limited to loans collateralized by residential real estate), and loans and advances to local

governments.

As in the previous disclosure for 2023, in 2024 also was not possible to collect the necessary information from retail

customers. Such financing was therefore generally recognized as taxonomy non-aligned.

The physical risk assessment for the retail segment was performed with the help of an external provider. A physical risk

assessment, including a vulnerability analysis, was conducted for the relevant financed properties both within and outside

the EU in accordance with Appendix A of Annex I of Commission Delegated Regulation (EU) 2021/2139 of 4 June 2021

supplementing Regulation (EU) 2020/852 of the European Parliament and of the Council by establishing the technical

screening criteria for determining the conditions under which an economic activity qualifies as contributing substantially to

climate change mitigation or climate change adaptation, and for determining whether that economic activity causes no

significant harm to any of the other environmental objectives. The physical risk assessment considered acute and chronic

risks for the relevant hazards as set out in that Appendix and used an Intergovernmental Panel on Climate Change (IPCC)

RCP 8.5 scenario. The assessment was not passed if the seriousness of a threat was considered very high and no

corresponding risk mitigation measures were taken.

The disclosure of taxonomy-eligible and taxonomy-aligned exposures must be based on actual information provided by

the financial or non-ﬁnancial undertaking. The Group collected such data as part of the data collection project. In addition,

third-party data providers were used to obtain information for the assessment of taxonomy-eligible and taxonomy-

aligned economic activities.

Exposures to taxonomy-aligned economic activities/covered assets (GAR (ﬂow)) (template 4)

The GAR KPI ﬂow was calculated in line with the GAR KPI stock. However, unlike the GAR KPI stock, it only took into account

those positions that were newly concluded in the 2024 financial year.

Off-balance sheet exposures to taxonomy-aligned economic activities/covered assets

(template 5)

For the disclosure of off-balance sheet exposures, a distinction was made between ﬁnancial guarantees and assets under

management.

The methodology for calculating the KPI for ﬁnancial guarantees corresponded to the methodology established for loans

and advances, as well as for bonds. However, it was applied to the underlying transaction of the ﬁnancial guarantees. If

the Group had no data on the specific purpose of the underlying transaction, the counterparties‘ KPIs were used. For the

earmarked exposures, the counterparties‘ taxonomy data was collected internally as part of the data collection project

and supplemented by an external data provider.

Group Raiffeisenbank Austria d.d., Zagreb94

Sustainability Statement

The KPI for assets under management were not included in calculation due to limited consolidation scope. For details

please refer to the chapter entitled Scope of consolidation.

Exposures to taxonomy-eligible and taxonomy-aligned economic activities/covered assets for

nuclear and gas economic activities (templates in accordance with Annex XII of the

Disclosures Delegated Act)

The EU Taxonomy includes six economic activities in the nuclear and gas sector. Companies operating in these sectors that

are subject to taxonomy disclosures are therefore required to publish EU Taxonomy data on taxonomy eligibility and

taxonomy alignment for their relevant nuclear and gas activities.

The Group’s sustainability concept for the nuclear and gas sector is detailed in the RBHR Group ESG framework based on

RBI's Group ESG Framework and additional policies (business policy on nuclear energy and business policy on oil & gas). The

Group takes a restrictive approach towards the nuclear sector in accordance with its Code of Conduct. The Group

implemented this restrictive approach for the following entities and their relevant suppliers in particular: nuclear power

plants (NPPs), companies mining, processing and trading with nuclear fuel, or companies managing nuclear waste (storage

of spent fuel derived from NPPs).

Accordingly, any resultant exposure only stemmed from taxonomy KPIs for the nuclear sector as published by the

respective companies. In addition, the Group has implemented a sector-speciﬁc group policy for the gas sector, in which it

addresses the handling of oil and gas economic activities.

Accordingly, only the taxonomy KPIs published by the companies were used for the gas sector. KPIs for the nuclear and gas

sectors were collected internally as part of the data collection project and supplemented by an external data provider. For

the specific nuclear and gas activities of the relevant counterparties, all revenue-based and investment-based taxonomy

KPIs were included regarding their taxonomy eligibility and taxonomy alignment. For 2024, this also involved the respective

KPIs of financial undertakings, including other credit institutions for the first time.

III. Adjustments in the presentation of information compared to the

previous annual reporting period

The EU Taxonomy is a novel framework, and the interpretation of its requirements is still subject to change. Further

guidance, such as that provided by the European Commission in the FAQs, can provide clarity and has been continuously

monitored and evaluated by the Group. The disclosure in accordance with Article 8 of the EU Taxonomy for 2024 reflected

the Group’s current understanding of the EU Taxonomy. The FAQs of the European Commission were taken into account,

insofar as the guidance does not exceed the requirements of the Taxonomy Regulation and Commission Delegated

Regulation (EU) 2021/2178 or contradict the requirements of those regulations or explanations provided in previous FAQs.

Where this interpretation had changed compared to the previous annual reporting period and resulted in adjustments in

the presentation of information in the disclosure, these changes will be described in detail with the respective templates

below.

IV. Evolution of taxonomy-aligned economic activities over time

For the 2024 financial year, efforts to collect counterparties' taxonomy KPIs increased, and also included KPIs of financial

undertakings. Taxonomy aligned exposures for non-financial undertakings in terms of CapEx increased to € 4 million. The

impact of the inclusion of taxonomy KPIs for financial undertakings was limited as credit institutions in particular reported

low degrees of taxonomy alignment.

There were no significant changes in taxonomy eligible exposures.

From 2023 to 2024, the share of assets excluded from the numerator of the GAR but covered in the denominator increased.

While total GAR assets increased from €2.845 million to € 4.324 million, assets excluded from the numerator of the GAR

but covered in the denominator increased from € 1.746 million to € 3.140 million. Exposure to SMEs increased for the 2024

financial year. In addition, the position of other categories of assets increased significantly from € 207 million to € 1.392

million due to the inclusion of household assets that were not considered in the numerator of the GAR and were previously

included in the assets not covered in the GAR calculation. Overall, the increase in assets that were only covered in the

denominator negatively affected the Group's GAR.

Group Raiffeisenbank Austria d.d., Zagreb95

Sustainability Statement

Overview of relevant KPIs and templates


Template number	Designation	Brief explanation
0	Summary of KPIs	Summary of all relevant GAR KPIs
1	Assets for the calculation of GAR	Summary of all relevant assets used for calculation of GAR
2	GAR sector information	Summary of exposures in the non-trading book relative to the sectors covered by the Taxonomy (NACE sectors, four breakdown levels)
3	GAR KPI stock	Exposures to Taxonomy-eligible economic activities/covered assets for all six1 environmental objectives and Taxonomy-aligned economic activities/covered assets for the first two environmental objectives climate change mitigation and climate change adaptation (turnover and CapEx GAP (stock))
4	GAR KPI flow	Exposures to Taxonomy-eligible economic activities/covered assets for all six1 environmental objectives and Taxonomy-aligned economic activities/covered assets for the first two environmental objectives climate change mitigation and climate change adaptation (turnover and CapEx GAP (flow))
5	KPI off-balance-sheet exposures	Exposures to Taxonomy-eligible economic activities/covered assets for all six1 environmental objectives and Taxonomy-aligned economic activities/covered assets for the first two environmental objectives climate change mitigation and climate change adaptation (off-balance)
6	KPI on fee and commission income from services other than lending and asset management	Exposures to Taxonomy-eligible and Taxonomy-aligned economic activities/covered assets for all six1 environmental objectives (turnover and CapEx GAR (fee and commission income)) This indicator does not have to be reported until 2026 for the 2025 financial year.
7	KPI trading book portfolio	Exposures to Taxonomy-eligible and Taxonomy-aligned economic activities/covered assets for all six1 environmental objectives (turnover and CapEx GAR (trading book portfolio). This indicator does not have to be reported until 2026 for the 2025 financial year.
1 Climate change mitigation, climate change adaptation, sustainable use and protection of water and marine resources, transition to a circular economy, pollution prevention and control, and protection and restoration of biodiversity and ecosystems

Group Raiffeisenbank Austria d.d., Zagreb96

Sustainability Statement

Template 0 – Summary of KPIs


31.12.2024		Total environmentally sustainable assets	KPI****	KPI*****	% coverage (over total assets)***	% of assets excluded from the numerator of the GAR (Article 7(2) and (3) and Section 1.1.2. of Annex V)	% of assets excluded from the denominator of the GAR (Article 7(1) and Section 1.2.4 of Annex V)
		Total environmentally sustainable assets	KPI****	KPI*****	% coverage (over total assets)***
Main KPI	Green asset ratio (GAR) stock	1,839,316	—%	—%	60%	44%	40%


31.12.2024		Total environmentally sustainable activities	KPI	KPI	% coverage (over total assets)	% of assets excluded from the numerator of the GAR (Article 7(2) and (3) and Section 1.1.2. of Annex V)	% of assets excluded from the denominator of the GAR (Article 7(1) and Section 1.2.4 of Annex V)
		Total environmentally sustainable activities	KPI	KPI	% coverage (over total assets)
Additional KPIs	GAR (flow)	432,250	—%	—%	57%	50%	43%
	Trading book*
	Financial guarantees	214,296	—%	—%
	Assets under management	0	0.00 %	0.00 %
	Fees and commissions income**


31.12.2023		Total environmentally sustainable assets	KPI****	KPI*****	% coverage (over total assets)***	% of assets excluded from the numerator of the GAR (Article 7(2) and (3) and Section 1.1.2. of Annex V)	% of assets excluded from the denominator of the GAR (Article 7(1) and Section 1.2.4 of Annex V)
		Total environmentally sustainable assets	KPI****	KPI*****	% coverage (over total assets)***
Main KPI	Green asset ratio (GAR) stock	13,762,129	—%	—%	41%	22%	59%


31.12.2023		Total environmentally sustainable activities	KPI	KPI	% coverage (over total assets)	% of assets excluded from the numerator of the GAR (Article 7(2) and (3) and Section 1.1.2. of Annex V)	% of assets excluded from the denominator of the GAR (Article 7(1) and Section 1.2.4 of Annex V)
		Total environmentally sustainable activities	KPI	KPI	% coverage (over total assets)
Additional KPIs	GAR (flow)	15,691,099	1%	5%	32%	20%	68%
	Trading book*
	Financial guarantees	130,251	0.00 %	0.00 %
	Assets under management	0	0.00 %	0.00 %
	Fees and commissions income**

*For credit institutions that do not meet the conditions of Article 94(1) of the CRR or the conditions set out in Article 325a(1) of the CRR

**Fees and commissions income from services other than lending and AuM

Institutions shall disclose forward-looking information for these KPIs, including information in terms of targets, together with relevant explanations on the methodology applied.

***% of assets covered by the KPI over banks´ total assets

****based on the Turnover KPI of the counterparty

*****based on the CapEx KPI of the counterparty, except for lending activities where Turnover KPI is used for general lending

Note 1: Across the reporting templates: cells shaded in black should not be reported.

Note 2: Fees and Commissions (sheet 6) and Trading Book (sheet 7) KPIs shall only apply as of 2026. SMEs´inclusion in these KPIs will only apply subject to a positive result of an impact assessment.

Group Raiffeisenbank Austria d.d., Zagreb97

Sustainability Statement

Disclosure template 1 – Assets for the calculation of GAR

1. This template shall include information for loans and advances, debt securities and equity instruments in the banking book, towards financial corporates,

non-financial corporates (NFC), including SMEs, households (including residential real estate, house renovation loans and motor vehicle loans only) and local

governments/municipalities (house financing).

2. The following accounting categories of financial assets should be considered: Financial assets at amortised cost, financial assets at fair value through

other comprehensive income, investments in subsidiaries, joint ventures and associates, financial assets designated at fair value through profit or loss and

non-trading financial assets mandatorily at fair value through profit or loss, and real estate collaterals obtained by credit institutions by taking possession

in exchange in of cancellation of debts.

3. Banks with non-EU subsidiary should provide this information separately for exposures towards non-EU counterparties. For non-EU exposures, while there

are additional challenges in terms of absence of common disclosure requirements and methodology, as the EU taxonomy and the NFRD apply only at EU

level, given the relevance of these exposures for those credit institutions with non-EU subsidiaries, these institutions should disclose a separate GAR for non-

EU exposures, on a best effort basis, in the form of estimates and ranges, using proxies, and explaining the assumptions, caveats and limitations.

4. For motor vehicle loans, institutions shall only include those exposures generated after the date of application of the disclosure.

For the financial year 2024, collateral obtained by taking possession as set out in row 31 is not included in row 1 (which

includes loans and advances, debt securities and equity instruments).

For the financial year 2024, assets related to household exposures which are not relevant for the GAR calculation (i.e.

exposures not included in the green asset ratio for retail exposures as set out in section 1.2.1.3. of Annex V of the

Commission Delegated Regulation (EU) 2021/2178) are included in row 47 (other categories of assets) and not in row 49

(assets not covered for GAR calculation), as these exposures are not excluded from the calculation of the numerator and

denominator of the key performance indicators in accordance with Article 7(1) of Commission Delegated Regulation (EU)

2021/2178.

Group Raiffeisenbank Austria d.d., Zagreb98

Sustainability Statement

Assets for the calculation of GAR (CapEX)


		a	b	c	d	e	f
	31/12/2024	Total [gross] carrying amount	Climate Change Mitigation (CCM)
			Of which towards taxonomy relevant sectors (Taxonomy-eligible)
				Of which environmentally sustainable (Taxonomy-aligned)
	in € million				Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1,182	1,005	4	—	—	1
2	Financial undertakings	25	2	—	—	—	—
3	Credit institutions	25	2	—	—	—	—
4	Loans and advances	—	—	—	—	—	—
5	Debt securities, including UoP	25	2	—	—	—	—
6	Equity instruments	—	—	—		—	—
7	Other financial corporations	—	—	—	—	—	—
8	of which investment firms	—	—	—	—	—	—
9	Loans and advances	—	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—	—
11	Equity instruments	—	—	—		—	—
12	of which management companies	—	—	—	—	—	—
13	Loans and advances	—	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—	—
15	Equity instruments	—	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—	—
17	Loans and advances	—	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—	—
19	Equity instruments	—	—	—		—	—
20	Non-financial undertakings	147	23	4	—	—	1
21	Loans and advances	117	15	3	—	—	1
22	Debt securities, including UoP	30	8	—	—	—	—
23	Equity instruments	—	—	—		—	—
24	Households	1,008	980	—	—	—	—
25	of which loans collateralised by residential immovable property	995	980	—	—	—	—
26	of which building renovation loans	—	—	—	—	—	—
27	of which motor vehicle loans	13	—	—	—	—	—
28	Local governments financing	2	—	—	—	—	—
29	Housing financing	2	—	—	—	—	—
30	Other local government financing	—	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	3	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	3,140	—	—	—	—	—
33	Financial and Non-financial undertakings	1,519
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations	1,530
35	Loans and advances	1,473
36	of which loans collateralised by commercial immovable property	374
37	of which building renovation loans	—
38	Debt securities	36
39	Equity instruments	21
40	Non-EU country counterparties not subject to NFRD disclosure obligations	14
41	Loans and advances	1
42	Debt securities	12
43	Equity instruments	2
44	Derivatives	29
45	On demand interbank loans	13
46	Cash and cash-related assets	187
47	Other categories of assets (e.g. Goodwill, commodities etc.)	1,392
48	Total GAR assets	4,324	1,005	4	—	—	1
49	Assets not covered for GAR calculation	2,842
50	Central governments and Supranational issuers	1,505
51	Central banks exposure	1,328
52	Trading book	9
53	Total assets	7,166	1,005	4	—	—	1
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	235	1	—	—	—	—
55	Assets under management	—	—	—	—	—	—
56	of which debt securities	—	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb99

Sustainability Statement


		g	h	i	j
	31/12/2024	Climate Change Adaptation (CCA)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—	—	—	—
2	Financial undertakings	—	—	—	—
3	Credit institutions	—	—	—	—
4	Loans and advances	—	—	—	—
5	Debt securities, including UoP	—	—	—	—
6	Equity instruments	—	—		—
7	Other financial corporations	—	—	—	—
8	of which investment firms	—	—	—	—
9	Loans and advances	—	—	—	—
10	Debt securities, including UoP	—	—	—	—
11	Equity instruments	—	—		—
12	of which management companies	—	—	—	—
13	Loans and advances	—	—	—	—
14	Debt securities, including UoP	—	—	—	—
15	Equity instruments	—	—		—
16	of which insurance undertakings	—	—	—	—
17	Loans and advances	—	—	—	—
18	Debt securities, including UoP	—	—	—	—
19	Equity instruments	—	—		—
20	Non-financial undertakings	—	—	—	—
21	Loans and advances	—	—	—	—
22	Debt securities, including UoP	—	—	—	—
23	Equity instruments	—	—		—
24	Households	—	—	—	—
25	of which loans collateralised by residential immovable property	—	—	—	—
26	of which building renovation loans	—	—	—	—
27	of which motor vehicle loans
28	Local governments financing	—	—	—	—
29	Housing financing	—	—	—	—
30	Other local government financing	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—	—	—	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—	—	—	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—	—	—	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—	—	—	—
55	Assets under management	—	—	—	—
56	of which debt securities	—	—	—	—
57	of which equity instruments	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb100

Sustainability Statement


		k	l	m	n
	31/12/2024	Water and marine resources (WTR)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb101

Sustainability Statement


		o	p	q	r
	31/12/2024	Circular economy (CE)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households	—
25	of which loans collateralised by residential immovable property	—
26	of which building renovation loans	—
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb102

Sustainability Statement


		s	t	u	v
	31/12/2024	Pollution (PPC)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb103

Sustainability Statement


		w	x	z	aa
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb104

Sustainability Statement


		ab	ac	ad	ae	af
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1,005	4	—	—	1
2	Financial undertakings	2	—	—	—	—
3	Credit institutions	2	—	—	—	—
4	Loans and advances	—	—	—	—	—
5	Debt securities, including UoP	2	—	—	—	—
6	Equity instruments	—	—		—	—
7	Other financial corporations	—	—	—	—	—
8	of which investment firms	—	—	—	—	—
9	Loans and advances	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—
11	Equity instruments	—	—		—	—
12	of which management companies	—	—	—	—	—
13	Loans and advances	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—
15	Equity instruments	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—
17	Loans and advances	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—
19	Equity instruments	—	—		—	—
20	Non-financial undertakings	24	4	—	—	1
21	Loans and advances	15	3	—	—	1
22	Debt securities, including UoP	8	—	—	—	—
23	Equity instruments	—	—		—	—
24	Households	980	—	—	—	—
25	of which loans collateralised by residential immovable property	980	—	—	—	—
26	of which building renovation loans	—	—	—	—	—
27	of which motor vehicle loans	—	—	—	—	—
28	Local governments financing	—	—	—	—	—
29	Housing financing	—	—	—	—	—
30	Other local government financing	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—	—	—	—	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	1,005	4	—	—	1
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	1,005	4	—	—	1
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	1	—	—	—	—
55	Assets under management	—	—	—	—	—
56	of which debt securities	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb105

Sustainability Statement


		ag	ah	ai	aj	ak	al
	31/12/2023	Total [gross] carrying amount	Climate Change Mitigation (CCM)
			Of which towards taxonomy relevant sectors (Taxonomy-eligible)
				Of which environmentally sustainable (Taxonomy-aligned)
	in € million				Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1,099	1,001	14	—	2	3
2	Financial undertakings	14	—	—	—	—	—
3	Credit institutions	14	—	—	—	—	—
4	Loans and advances	—	—	—	—	—	—
5	Debt securities, including UoP	14	—	—	—	—	—
6	Equity instruments	—	—	—		—	—
7	Other financial corporations	—	—	—	—	—	—
8	of which investment firms	—	—	—	—	—	—
9	Loans and advances	—	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—	—
11	Equity instruments	—	—	—		—	—
12	of which management companies	—	—	—	—	—	—
13	Loans and advances	—	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—	—
15	Equity instruments	—	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—	—
17	Loans and advances	—	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—	—
19	Equity instruments	—	—	—		—	—
20	Non-financial undertakings	105	31	14	—	2	3
21	Loans and advances	74	24	13	—	—	1
22	Debt securities, including UoP	31	7	1	—	2	2
23	Equity instruments	—	—	—		—	—
24	Households	974	970	—	—	—	—
25	of which loans collateralised by residential immovable property	963	970	—	—	—	—
26	of which building renovation loans	—	—	—	—	—	—
27	of which motor vehicle loans	11	—	—	—	—	—
28	Local governments financing	2	—	—	—	—	—
29	Housing financing	2	—	—	—	—	—
30	Other local government financing	—	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	4	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	1,746	—	—	—	—	—
33	Financial and Non-financial undertakings	1,290
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations	1,274
35	Loans and advances	1,201
36	of which loans collateralised by commercial immovable property	367
37	of which building renovation loans	—
38	Debt securities	44
39	Equity instruments	29
40	Non-EU country counterparties not subject to NFRD disclosure obligations	16
41	Loans and advances	—
42	Debt securities	14
43	Equity instruments	2
44	Derivatives	20
45	On demand interbank loans	19
46	Cash and cash-related assets	210
47	Other categories of assets (e.g. Goodwill, commodities etc.)	207
48	Total GAR assets	2,845	1,001	14	—	2	3
49	Assets not covered for GAR calculation	4,052
50	Central governments and Supranational issuers	1,476
51	Central banks exposure	1,488
52	Trading book	11
53	Total assets	6,897	1,001	14	—	2	3
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	1,661	—	—	—	—	—
55	Assets under management	—	—	—	—	—	—
56	of which debt securities	—	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb106

Sustainability Statement


		am	an	ao	ap
	31/12/2023	Climate Change Adaptation (CCA)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households	—
25	of which loans collateralised by residential immovable property	—
26	of which building renovation loans
27	of which motor vehicle loans	—
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb107

Sustainability Statement


		aq	ar	as	at
	31/12/2023	Water and marine resources (WTR)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb108

Sustainability Statement


		au	av	aw	ax
	31/12/2023	Circular economy (CE)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households	—
25	of which loans collateralised by residential immovable property	—
26	of which building renovation loans	—
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb109

Sustainability Statement


		ay	az	ba	bb
	31/12/2023	Pollution (PPC)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb110

Sustainability Statement


		bc	bd	be	bf
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb111

Sustainability Statement


		bg	bh	bi	bj	bk
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1,001	14	—	2	3
2	Financial undertakings	—	—	—	—	—
3	Credit institutions	—	—	—	—	—
4	Loans and advances	—	—	—	—	—
5	Debt securities, including UoP	—	—	—	—	—
6	Equity instruments	—	—		—	—
7	Other financial corporations	—	—	—	—	—
8	of which investment firms	—	—	—	—	—
9	Loans and advances	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—
11	Equity instruments	—	—		—	—
12	of which management companies	—	—	—	—	—
13	Loans and advances	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—
15	Equity instruments	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—
17	Loans and advances	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—
19	Equity instruments	—	—		—	—
20	Non-financial undertakings	32	14	—	2	3
21	Loans and advances	24	13	—	—	1
22	Debt securities, including UoP	7	1	—	2	2
23	Equity instruments	—	—		—	—
24	Households	970	—	—	—	—
25	of which loans collateralised by residential immovable property	970	—	—	—	—
26	of which building renovation loans	—	—	—	—	—
27	of which motor vehicle loans	—	—	—	—	—
28	Local governments financing	—	—	—	—	—
29	Housing financing	—	—	—	—	—
30	Other local government financing	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—	—	—	—	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	1,001	14	—	2	3
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	1,001	14	—	2	3
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations	—
54	Financial guarantees	—	—	—	—	—
55	Assets under management	—	—	—	—	—
56	of which debt securities	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb112

Sustainability Statement

Assets for the calculation of GAR (turnover)


		a	b	c	d	e	f
	31/12/2024	Total [gross] carrying amount	Climate Change Mitigation (CCM)
			Of which towards taxonomy relevant sectors (Taxonomy-eligible)
				Of which environmentally sustainable (Taxonomy-aligned)
	in € million				Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1,182	1,011	2	—	—	1
2	Financial undertakings	25	2	—	—	—	—
3	Credit institutions	25	2	—	—	—	—
4	Loans and advances	—	—	—	—	—	—
5	Debt securities, including UoP	25	2	—	—	—	—
6	Equity instruments	—	—	—		—	—
7	Other financial corporations	—	—	—	—	—	—
8	of which investment firms	—	—	—	—	—	—
9	Loans and advances	—	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—	—
11	Equity instruments	—	—	—		—	—
12	of which management companies	—	—	—	—	—	—
13	Loans and advances	—	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—	—
15	Equity instruments	—	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—	—
17	Loans and advances	—	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—	—
19	Equity instruments	—	—	—		—	—
20	Non-financial undertakings	147	30	2	—	—	1
21	Loans and advances	117	28	2	—	—	1
22	Debt securities, including UoP	30	2	—	—	—	—
23	Equity instruments	—	—	—		—	—
24	Households	1,008	980	—	—	—	—
25	of which loans collateralised by residential immovable property	995	980	—	—	—	—
26	of which building renovation loans	—	—	—	—	—	—
27	of which motor vehicle loans	13	—	—	—	—	—
28	Local governments financing	2	—	—	—	—	—
29	Housing financing	2	—	—	—	—	—
30	Other local government financing	—	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	3	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	3,140	—	—	—	—	—
33	Financial and Non-financial undertakings	1,519
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations	1,530
35	Loans and advances	1,473
36	of which loans collateralised by commercial immovable property	374
37	of which building renovation loans	—
38	Debt securities	36
39	Equity instruments	21
40	Non-EU country counterparties not subject to NFRD disclosure obligations	14
41	Loans and advances	1
42	Debt securities	12
43	Equity instruments	2
44	Derivatives	29
45	On demand interbank loans	13
46	Cash and cash-related assets	187
47	Other categories of assets (e.g. Goodwill, commodities etc.)	1,392
48	Total GAR assets	4,324	1,011	2	—	—	1
49	Assets not covered for GAR calculation	2,842
50	Central governments and Supranational issuers	1,505
51	Central banks exposure	1,328
52	Trading book	9
53	Total assets	7,166	1,011	2	—	—	1
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	235	1	—	—	—	—
55	Assets under management	—	—	—	—	—	—
56	of which debt securities	—	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb113

Sustainability Statement


		g	h	i	j
	31/12/2024	Climate Change Adaptation (CCA)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—	—	—	—
2	Financial undertakings	—	—	—	—
3	Credit institutions	—	—	—	—
4	Loans and advances	—	—	—	—
5	Debt securities, including UoP	—	—	—	—
6	Equity instruments	—	—		—
7	Other financial corporations	—	—	—	—
8	of which investment firms	—	—	—	—
9	Loans and advances	—	—	—	—
10	Debt securities, including UoP	—	—	—	—
11	Equity instruments	—	—		—
12	of which management companies	—	—	—	—
13	Loans and advances	—	—	—	—
14	Debt securities, including UoP	—	—	—	—
15	Equity instruments	—	—		—
16	of which insurance undertakings	—	—	—	—
17	Loans and advances	—	—	—	—
18	Debt securities, including UoP	—	—	—	—
19	Equity instruments	—	—		—
20	Non-financial undertakings	—	—	—	—
21	Loans and advances	—	—	—	—
22	Debt securities, including UoP	—	—	—	—
23	Equity instruments	—	—		—
24	Households	—	—	—	—
25	of which loans collateralised by residential immovable property	—	—	—	—
26	of which building renovation loans	—	—	—	—
27	of which motor vehicle loans
28	Local governments financing	—	—	—	—
29	Housing financing	—	—	—	—
30	Other local government financing	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—	—	—	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—	—	—	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—	—	—	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—	—	—	—
55	Assets under management	—	—	—	—
56	of which debt securities	—	—	—	—
57	of which equity instruments	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb114

Sustainability Statement


		k	l	m	n
	31/12/2024	Water and marine resources (WTR)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb115

Sustainability Statement


		o	p	q	r
	31/12/2024	Circular economy (CE)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households	—
25	of which loans collateralised by residential immovable property	—
26	of which building renovation loans	—
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb116

Sustainability Statement


		s	t	u	v
	31/12/2024	Pollution (PPC)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb117

Sustainability Statement


		w	x	z	aa
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	20
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	20
21	Loans and advances	20
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	20
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	20
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb118

Sustainability Statement


		ab	ac	ad	ae	af
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1,031	2	—	—	1
2	Financial undertakings	2	—	—	—	—
3	Credit institutions	2	—	—	—	—
4	Loans and advances	—	—	—	—	—
5	Debt securities, including UoP	2	—	—	—	—
6	Equity instruments	—	—		—	—
7	Other financial corporations	—	—	—	—	—
8	of which investment firms	—	—	—	—	—
9	Loans and advances	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—
11	Equity instruments	—	—		—	—
12	of which management companies	—	—	—	—	—
13	Loans and advances	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—
15	Equity instruments	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—
17	Loans and advances	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—
19	Equity instruments	—	—		—	—
20	Non-financial undertakings	50	2	—	—	1
21	Loans and advances	48	2	—	—	1
22	Debt securities, including UoP	2	—	—	—	—
23	Equity instruments	—	—		—	—
24	Households	980	—	—	—	—
25	of which loans collateralised by residential immovable property	980	—	—	—	—
26	of which building renovation loans	—	—	—	—	—
27	of which motor vehicle loans	—	—	—	—	—
28	Local governments financing	—	—	—	—	—
29	Housing financing	—	—	—	—	—
30	Other local government financing	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—	—	—	—	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	1,031	2	—	—	1
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	1,031	2	—	—	1
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	1	—	—	—	—
55	Assets under management	—	—	—	—	—
56	of which debt securities	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb119

Sustainability Statement


		ag	ah	ai	aj	ak	al
	31/12/2023	Total [gross] carrying amount	Climate Change Mitigation (CCM)
			Of which towards taxonomy relevant sectors (Taxonomy-eligible)
				Of which environmentally sustainable (Taxonomy-aligned)
	in € million				Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1,099	983	2	—	—	1
2	Financial undertakings	14	—	—	—	—	—
3	Credit institutions	14	—	—	—	—	—
4	Loans and advances	—	—	—	—	—	—
5	Debt securities, including UoP	14	—	—	—	—	—
6	Equity instruments	—	—	—		—	—
7	Other financial corporations	—	—	—	—	—	—
8	of which investment firms	—	—	—	—	—	—
9	Loans and advances	—	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—	—
11	Equity instruments	—	—	—		—	—
12	of which management companies	—	—	—	—	—	—
13	Loans and advances	—	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—	—
15	Equity instruments	—	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—	—
17	Loans and advances	—	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—	—
19	Equity instruments	—	—	—		—	—
20	Non-financial undertakings	105	13	2	—	—	1
21	Loans and advances	74	12	2	—	—	1
22	Debt securities, including UoP	31	1	—	—	—	—
23	Equity instruments	—	—	—		—	—
24	Households	974	970	—	—	—	—
25	of which loans collateralised by residential immovable property	963	970	—	—	—	—
26	of which building renovation loans	—	—	—	—	—	—
27	of which motor vehicle loans	11	—	—	—	—	—
28	Local governments financing	2	—	—	—	—	—
29	Housing financing	2	—	—	—	—	—
30	Other local government financing	—	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	4	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	1,746	—	—	—	—	—
33	Financial and Non-financial undertakings	1,290
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations	1,274
35	Loans and advances	1,201
36	of which loans collateralised by commercial immovable property	367
37	of which building renovation loans	—
38	Debt securities	44
39	Equity instruments	29
40	Non-EU country counterparties not subject to NFRD disclosure obligations	16
41	Loans and advances	—
42	Debt securities	14
43	Equity instruments	2
44	Derivatives	20
45	On demand interbank loans	19
46	Cash and cash-related assets	210
47	Other categories of assets (e.g. Goodwill, commodities etc.)	207
48	Total GAR assets	2,845	1,001	14	—	2	3
49	Assets not covered for GAR calculation	4,052
50	Central governments and Supranational issuers	1,476
51	Central banks exposure	1,488
52	Trading book	11
53	Total assets	6,897	1,001	14	—	2	3
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	1,661	—	—	—	—	—
55	Assets under management	—	—	—	—	—	—
56	of which debt securities	—	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb120

Sustainability Statement


		am	an	ao	ap
	31/12/2023	Climate Change Adaptation (CCA)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—	—	—	—
2	Financial undertakings	—	—	—	—
3	Credit institutions	—	—	—	—
4	Loans and advances	—	—	—	—
5	Debt securities, including UoP	—	—	—	—
6	Equity instruments	—	—		—
7	Other financial corporations	—	—	—	—
8	of which investment firms	—	—	—	—
9	Loans and advances	—	—	—	—
10	Debt securities, including UoP	—	—	—	—
11	Equity instruments	—	—		—
12	of which management companies	—	—	—	—
13	Loans and advances	—	—	—	—
14	Debt securities, including UoP	—	—	—	—
15	Equity instruments	—	—		—
16	of which insurance undertakings	—	—	—	—
17	Loans and advances	—	—	—	—
18	Debt securities, including UoP	—	—	—	—
19	Equity instruments	—	—		—
20	Non-financial undertakings	—	—	—	—
21	Loans and advances	—	—	—	—
22	Debt securities, including UoP	—	—	—	—
23	Equity instruments	—	—		—
24	Households	—	—	—	—
25	of which loans collateralised by residential immovable property	—	—	—	—
26	of which building renovation loans	—	—	—	—
27	of which motor vehicle loans
28	Local governments financing	—	—	—	—
29	Housing financing	—	—	—	—
30	Other local government financing	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—	—	—	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—	—	—	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—	—	—	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—	—	—	—
55	Assets under management	—	—	—	—
56	of which debt securities	—	—	—	—
57	of which equity instruments	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb121

Sustainability Statement


		aq	ar	as	at
	31/12/2023	Water and marine resources (WTR)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb122

Sustainability Statement


		au	av	aw	ax
	31/12/2023	Circular economy (CE)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households	—
25	of which loans collateralised by residential immovable property	—
26	of which building renovation loans	—
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb123

Sustainability Statement


		ay	az	ba	bb
	31/12/2023	Pollution (PPC)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb124

Sustainability Statement


		bc	bd	be	bf
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	—
2	Financial undertakings	—
3	Credit institutions	—
4	Loans and advances	—
5	Debt securities, including UoP	—
6	Equity instruments	—
7	Other financial corporations	—
8	of which investment firms	—
9	Loans and advances	—
10	Debt securities, including UoP	—
11	Equity instruments	—
12	of which management companies	—
13	Loans and advances	—
14	Debt securities, including UoP	—
15	Equity instruments	—
16	of which insurance undertakings	—
17	Loans and advances	—
18	Debt securities, including UoP	—
19	Equity instruments	—
20	Non-financial undertakings	—
21	Loans and advances	—
22	Debt securities, including UoP	—
23	Equity instruments	—
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	—
29	Housing financing	—
30	Other local government financing	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	—
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	—
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—
55	Assets under management	—
56	of which debt securities	—
57	of which equity instruments	—

Group Raiffeisenbank Austria d.d., Zagreb125

Sustainability Statement


		bg	bh	bi	bj	bk
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Of which towards taxonomy relevant sectors (Taxonomy-eligible)
			Of which environmentally sustainable (Taxonomy-aligned)
	in € million			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	983	2	—	—	1
2	Financial undertakings	—	—	—	—	—
3	Credit institutions	—	—	—	—	—
4	Loans and advances	—	—	—	—	—
5	Debt securities, including UoP	—	—	—	—	—
6	Equity instruments	—	—		—	—
7	Other financial corporations	—	—	—	—	—
8	of which investment firms	—	—	—	—	—
9	Loans and advances	—	—	—	—	—
10	Debt securities, including UoP	—	—	—	—	—
11	Equity instruments	—	—		—	—
12	of which management companies	—	—	—	—	—
13	Loans and advances	—	—	—	—	—
14	Debt securities, including UoP	—	—	—	—	—
15	Equity instruments	—	—		—	—
16	of which insurance undertakings	—	—	—	—	—
17	Loans and advances	—	—	—	—	—
18	Debt securities, including UoP	—	—	—	—	—
19	Equity instruments	—	—		—	—
20	Non-financial undertakings	13	2	—	—	1
21	Loans and advances	12	2	—	—	1
22	Debt securities, including UoP	1	—	—	—	—
23	Equity instruments	—	—		—	—
24	Households	970	—	—	—	—
25	of which loans collateralised by residential immovable property	970	—	—	—	—
26	of which building renovation loans	—	—	—	—	—
27	of which motor vehicle loans	—	—	—	—	—
28	Local governments financing	—	—	—	—	—
29	Housing financing	—	—	—	—	—
30	Other local government financing	—	—	—	—	—
31	Collateral obtained by taking possession: residential and commercial immovable properties	—	—	—	—	—
32	Assets excluded from the numerator for GAR calculation (covered in the denominator)	—	—	—	—	—
33	Financial and Non-financial undertakings
34	SMEs and NFCs (other than SMEs) not subject to NFRD disclosure obligations
35	Loans and advances
36	of which loans collateralised by commercial immovable property
37	of which building renovation loans
38	Debt securities
39	Equity instruments
40	Non-EU country counterparties not subject to NFRD disclosure obligations
41	Loans and advances
42	Debt securities
43	Equity instruments
44	Derivatives
45	On demand interbank loans
46	Cash and cash-related assets
47	Other categories of assets (e.g. Goodwill, commodities etc.)
48	Total GAR assets	1,001	14	—	2	3
49	Assets not covered for GAR calculation
50	Central governments and Supranational issuers
51	Central banks exposure
52	Trading book
53	Total assets	1,001	14	—	2	3
	Off-balance sheet exposures - Undertakings subject to NFRD disclosure obligations
54	Financial guarantees	—	—	—	—	—
55	Assets under management	—	—	—	—	—
56	of which debt securities	—	—	—	—	—
57	of which equity instruments	—	—	—	—	—

Group Raiffeisenbank Austria d.d., Zagreb126

Sustainability Statement

Template 2 – GAR sector information

1. Credit institutions shall disclose in this template information on exposures in the banking book towards those sectors covered by the Taxonomy (NACE

sectors 4 levels of detail), using the relevant NACE Codes on the basis of the principal activity of the counterparty

2. The counterparty NACE sector allocation shall be based exclusively on the nature of the immediate counterparty. The classification of the exposures

incurred jointly by more than one obligor shall be done on the basis of the characteristics of the obligor that was the more relevant, or determinant, for the

institution to grant the exposure. The distribution of jointly incurred exposures by NACE codes shall be driven by the characteristics of the more relevant or

determinant obligor. Institutions shall disclose information by NACE codes with the level of disaggregation required in the template.

GAR sector information (CapEX)


		a	b	c	d
	31/12/2024	Climate Change Mitigation (CCM)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM)		Of which environmentally sustainable (CCM)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	1	1
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	2	—
5	2711 - Manufacture of electric motors, generators and transformers	4	—
6	3513 - Distribution of electricity	1	1
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	2	1
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	7	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	7	—


		e	f	g	h
	31/12/2024	Climate Change Adaptation (CCA)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCA)		Of which environmentally sustainable (CCA)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb127

Sustainability Statement


		i	j	k	l
	31/12/2024	Water and marine resources (WTR)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (WTR)		Of which environmentally sustainable (WTR)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—


		m	n	o	p
	31/12/2024	Circular economy (CE)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CE)		Of which environmentally sustainable (CE)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—


		q	r	s	t
	31/12/2024	Pollution (PPC)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (PPC)		Of which environmentally sustainable (PPC)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb128

Sustainability Statement


		u	v	w	x
	31/12/2024	Biodiversity and Ecosystems (BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (BIO)		Of which environmentally sustainable (BIO)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—


		y	z	aa	ab
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	1	1
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	2	—
5	2711 - Manufacture of electric motors, generators and transformers	4	—
6	3513 - Distribution of electricity	1	1
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds
9	5229 - Other transportation support activities	2	1
10	5320 - Other postal and courier activities
11	5510 - Hotels and similar accommodation	7	—
12	5829 - Other software publishing
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities
15	7010 - Activities of head offices	7	—

Group Raiffeisenbank Austria d.d., Zagreb129

Sustainability Statement


		ac	ad	ae	af
	31/12/2023	Climate Change Mitigation (CCM)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM)		Of which environmentally sustainable (CCM)
1	0910 - Support activities for petroleum and natural gas extraction	1	—
2	1920 - Manufacture of refined petroleum products	7	2
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	5	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	11	11
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	2	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	5	—


		ag	ah	ai	aj
	31/12/2023	Climate Change Adaptation (CCA)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCA)		Of which environmentally sustainable (CCA)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—


		ak	al	am	an
	31/12/2023	Water and marine resources (WTR)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (WTR)		Of which environmentally sustainable (WTR)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb130

Sustainability Statement


		ao	ap	aq	ar
	31/12/2023	Circular economy (CE)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CE)		Of which environmentally sustainable (CE)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—


		as	at	au	av
	31/12/2023	Pollution (PPC)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (PPC)		Of which environmentally sustainable (PPC)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—


		aw	ax	ay	az
	31/12/2023	Biodiversity and Ecosystems (BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (BIO)		Of which environmentally sustainable (BIO)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	—	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	—	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb131

Sustainability Statement


		ba	bb	bc	bd
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)
1	0910 - Support activities for petroleum and natural gas extraction	1	—
2	1920 - Manufacture of refined petroleum products	7	2
3	2120 - Manufacture of pharmaceutical preparations	—	—
4	2630 - Manufacture of communication equipment	—	—
5	2711 - Manufacture of electric motors, generators and transformers	5	—
6	3513 - Distribution of electricity	—	—
7	4329 - Other construction installation	—	—
8	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	11	11
9	5229 - Other transportation support activities	—	—
10	5320 - Other postal and courier activities	2	—
11	5510 - Hotels and similar accommodation	—	—
12	5829 - Other software publishing	—	—
13	6120 - Wireless telecommunications activities	—	—
14	6190 - Other telecommunications activities	—	—
15	7010 - Activities of head offices	5	—

Group Raiffeisenbank Austria d.d., Zagreb132

Sustainability Statement

GAR sector information (turnover)


		a	b	c	d
	31/12/2024	Climate Change Mitigation (CCM)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM)		Of which environmentally sustainable (CCM)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	2	—
4	2711 - Manufacture of electric motors, generators and transformers	4	—
5	3513 - Distribution of electricity	1	1
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	2	1
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	20	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		e	f	g	h
	31/12/2024	Climate Change Adaptation (CCA)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCA)		Of which environmentally sustainable (CCA)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		i	j	k	l
	31/12/2024	Water and marine resources (WTR)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (WTR)		Of which environmentally sustainable (WTR)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb133

Sustainability Statement


		m	n	o	p
	31/12/2024	Circular economy (CE)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CE)		Of which environmentally sustainable (CE)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		q	r	s	t
	31/12/2024	Pollution (PPC)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (PPC)		Of which environmentally sustainable (PPC)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		u	v	w	x
	31/12/2024	Biodiversity and Ecosystems (BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (BIO)		Of which environmentally sustainable (BIO)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	20	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb134

Sustainability Statement


		y	z	aa	ab
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	2	—
4	2711 - Manufacture of electric motors, generators and transformers	4	—
5	3513 - Distribution of electricity	1	1
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	2	1
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	41	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb135

Sustainability Statement


		ac	ad	ae	af
	31/12/2023	Climate Change Mitigation (CCM)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM)		Of which environmentally sustainable (CCM)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	4	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	5	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	1	1
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	2	1
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		ag	ah	ai	aj
	31/12/2023	Climate Change Adaptation (CCA)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCA)		Of which environmentally sustainable (CCA)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		ak	al	am	an
	31/12/2023	Water and marine resources (WTR)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (WTR)		Of which environmentally sustainable (WTR)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb136

Sustainability Statement


		ao	ap	aq	ar
	31/12/2023	Circular economy (CE)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CE)		Of which environmentally sustainable (CE)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		as	at	au	av
	31/12/2023	Pollution (PPC)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (PPC)		Of which environmentally sustainable (PPC)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—


		aw	ax	ay	az
	31/12/2023	Biodiversity and Ecosystems (BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (BIO)		Of which environmentally sustainable (BIO)
1	0910 - Support activities for petroleum and natural gas extraction	—	—
2	1920 - Manufacture of refined petroleum products	—	—
3	2630 - Manufacture of communication equipment	—	—
4	2711 - Manufacture of electric motors, generators and transformers	—	—
5	3513 - Distribution of electricity	—	—
6	4329 - Other construction installation	—	—
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	—	—
8	5229 - Other transportation support activities	—	—
9	5320 - Other postal and courier activities	—	—
10	5510 - Hotels and similar accommodation	—	—
11	6120 - Wireless telecommunications activities	—	—
12	6190 - Other telecommunications activities	—	—
13	7010 - Activities of head offices	—	—

Group Raiffeisenbank Austria d.d., Zagreb137

Sustainability Statement


		ba	bb	bc	bd
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
	Breakdown by sector - NACE 4 digits level (code and label)	Non-Financial corporates (Subject to NFRD)		SMEs and other NFC not subject to NFRD
	Breakdown by sector - NACE 4 digits level (code and label)	[Gross] carrying amount		[Gross] carrying amount
	in € million		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)		Of which environmentally sustainable (CCM + CCA + WTR + CE + PPC + BIO)
1	0910 - Support activities for petroleum and natural gas extraction	0	0
2	1920 - Manufacture of refined petroleum products	4	0
3	2630 - Manufacture of communication equipment	0	0
4	2711 - Manufacture of electric motors, generators and transformers	5	0
5	3513 - Distribution of electricity	0	0
6	4329 - Other construction installation	0	0
7	4621 - Wholesale of grain, unmanufactured tobacco, seeds and animal feeds	1	1
8	5229 - Other transportation support activities	0	0
9	5320 - Other postal and courier activities	2	1
10	5510 - Hotels and similar accommodation	0	0
11	6120 - Wireless telecommunications activities	0	0
12	6190 - Other telecommunications activities	0	0
13	7010 - Activities of head offices	0	0

Group Raiffeisenbank Austria d.d., Zagreb138

Sustainability Statement

Template 3 – GAR KPI stock

1. Institution shall dislcose in this template the GAR KPIs on stock of loans calculated based on the data disclosed in template 1, on covered assets, and by

applying the formulas proposed in this template

2. Information on the GAR (green asset ratio of 'eligible' activities) shall be accompanied with information on the proportion of total assets covered by the

GAR

3. Credit institutions can, in addition to the information included in this template, show the proportion of assets funding taxonomy relevant sectors that are

environmetnally sustainable (Taxonomy-aligned). This information would enrich the information on the KPI on environmentatlly sustainable assets

compared to total covered assets

4. Credit institutions shall duplicate this template for revenue based and CapEx based disclosures

Note: For the financial year 2024, in order to accurately reflect the information to be disclosed in accordance with Sections

1.2.1.1., 1.2.1.2., 1.2.1.4. and 1.2.1.5. of Annex V of Commission Delegated Regulation (EU) 2021/2178, the proportions to be

disclosed in this template are calculated by dividing the relevant eligible or aligned assets as recorded in template 1 (Assets

for the calculation of the GAR) by the respective covered assets (as recorded in column a, rows 1-31 and 48 of that

template) instead of the Total GAR assets (as set out in row 48 of that asset).

GAR KPI stock (CapEX)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	85.02%	0.31%	0.00%	0.00%	0.07%
2	Financial undertakings	6.32%	0.15%	0.00%	0.02%	0.05%
3	Credit institutions	6.32%	0.15%	0.00%	0.02%	0.05%
4	Loans and advances	32.04%	0.75%	0.00%	0.08%	0.27%
5	Debt securities, including UoP	6.32%	0.15%	0.00%	0.02%	0.05%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%
20	Non-financial undertakings	15.95%	2.47%	0.00%	0.00%	0.56%
21	Loans and advances	12.86%	2.99%	0.00%	0.00%	0.70%
22	Debt securities, including UoP	28.03%	0.46%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%
24	Households	97.15%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	98.44%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	23.23%	0.08%	0.00%	0.00%	0.02%

Group Raiffeisenbank Austria d.d., Zagreb139

Sustainability Statement


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%	0.00%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%
20	Non-financial undertakings	0.00%	0.00%	0.00%	0.00%
21	Loans and advances	0.00%	0.00%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.00%	0.00%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb140

Sustainability Statement


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb141

Sustainability Statement


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.01%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.10%
21	Loans and advances	0.12%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb142

Sustainability Statement


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb143

Sustainability Statement


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb144

Sustainability Statement


		aa	ab	ac	ad	ae	af
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	85.03%	0.31%	0.00%	0.00%	0.07%	27.32%
2	Financial undertakings	6.32%	0.15%	0.00%	0.02%	0.05%	0.57%
3	Credit institutions	6.32%	0.15%	0.00%	0.02%	0.05%	0.57%
4	Loans and advances	32.04%	0.75%	0.00%	0.08%	0.27%	0.00%
5	Debt securities, including UoP	6.32%	0.15%	0.00%	0.02%	0.05%	0.57%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
20	Non-financial undertakings	16.05%	2.47%	0.00%	0.00%	0.56%	3.40%
21	Loans and advances	12.98%	2.99%	0.00%	0.00%	0.70%	2.71%
22	Debt securities, including UoP	28.03%	0.46%	0.00%	0.00%	0.00%	0.69%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
24	Households	97.15%	0.00%	0.00%	0.00%	0.00%	23.32%
25	of which loans collateralised by residential immovable property	98.44%	0.00%	0.00%	0.00%	0.00%	23.01%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.30%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.04%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.04%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.07%
32	Total GAR assets	23.23%	0.08%	0.00%	0.00%	0.02%	100.00%

Group Raiffeisenbank Austria d.d., Zagreb145

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	35.19%	0.48%	0.00%	0.06%	0.12%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	1.10%	0.48%	0.00%	0.06%	0.12%
21	Loans and advances	0.85%	0.45%	0.00%	0.00%	0.04%
22	Debt securities, including UoP	0.25%	0.03%	0.00%	0.05%	0.08%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
24	Households	34.09%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	34.09%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	35.19%	0.48%	0.00%	0.06%	0.12%

Group Raiffeisenbank Austria d.d., Zagreb146

Sustainability Statement


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.01%	0.01%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	0.01%	0.01%	0.00%	0.00%
21	Loans and advances	0.01%	0.01%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.01%	0.01%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb147

Sustainability Statement


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb148

Sustainability Statement


		at	au	av	aw
	31.12.2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households	0.00%
25	of which loans collateralised by residential immovable property	0.00%
26	of which building renovation loans	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb149

Sustainability Statement


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb150

Sustainability Statement


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb151

Sustainability Statement


		bf	bg	bh	bi	bj	bk
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	35.20%	0.48%	0.00%	0.06%	0.12%	0.48%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	1.11%	0.48%	0.00%	0.06%	0.12%	0.48%
21	Loans and advances	0.86%	0.46%	0.00%	0.00%	0.04%	0.46%
22	Debt securities, including UoP	0.26%	0.03%	0.00%	0.05%	0.08%	0.03%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
24	Households	34.09%	0.00%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	34.09%	0.00%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	35.20%	0.48%	0.00%	0.06%	0.12%	0.48%

Group Raiffeisenbank Austria d.d., Zagreb152

Sustainability Statement

GAR KPI stock (turnover)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	85.56%	0.16%	0.00%	0.00%	0.11%
2	Financial undertakings	6.25%	0.10%	0.00%	0.02%	0.03%
3	Credit institutions	6.25%	0.10%	0.00%	0.02%	0.03%
4	Loans and advances	31.67%	0.53%	0.00%	0.12%	0.16%
5	Debt securities, including UoP	6.25%	0.10%	0.00%	0.02%	0.03%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%
20	Non-financial undertakings	20.27%	1.23%	0.00%	0.00%	0.85%
21	Loans and advances	23.80%	1.55%	0.00%	0.00%	1.07%
22	Debt securities, including UoP	6.52%	0.01%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%
24	Households	97.15%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	98.44%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	23.38%	0.04%	0.00%	0.00%	0.03%

Group Raiffeisenbank Austria d.d., Zagreb153

Sustainability Statement


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%	0.00%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%
20	Non-financial undertakings	0.00%	0.00%	0.00%	0.00%
21	Loans and advances	0.00%	0.00%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.00%	0.00%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb154

Sustainability Statement


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb155

Sustainability Statement


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.01%
21	Loans and advances	0.01%
22	Debt securities, including UoP	0.01%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb156

Sustainability Statement


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb157

Sustainability Statement


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	1.70%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	13.66%
21	Loans and advances	17.16%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.46%

Group Raiffeisenbank Austria d.d., Zagreb158

Sustainability Statement


		aa	ab	ac	ad	ae	af
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	87.26%	0.16%	0.00%	0.00%	0.11%	27.32%
2	Financial undertakings	6.25%	0.10%	0.00%	0.02%	0.03%	0.57%
3	Credit institutions	6.25%	0.10%	0.00%	0.02%	0.03%	0.57%
4	Loans and advances	31.67%	0.53%	0.00%	0.12%	0.16%	0.00%
5	Debt securities, including UoP	6.25%	0.10%	0.00%	0.02%	0.03%	0.57%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
20	Non-financial undertakings	33.94%	1.23%	0.00%	0.00%	0.85%	3.40%
21	Loans and advances	40.96%	1.55%	0.00%	0.00%	1.07%	2.71%
22	Debt securities, including UoP	6.52%	0.01%	0.00%	0.00%	0.00%	0.69%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
24	Households	97.15%	0.00%	0.00%	0.00%	0.00%	23.32%
25	of which loans collateralised by residential immovable property	98.44%	0.00%	0.00%	0.00%	0.00%	23.01%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.30%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.04%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.04%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.07%
32	Total GAR assets	23.84%	0.04%	0.00%	0.00%	0.03%	100.00%

Group Raiffeisenbank Austria d.d., Zagreb159

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	34.54%	0.07%	0.00%	0.00%	0.03%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	0.46%	0.07%	0.00%	0.00%	0.03%
21	Loans and advances	0.41%	0.07%	0.00%	0.00%	0.03%
22	Debt securities, including UoP	0.05%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%
24	Households	34.09%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	34.09%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	35.19%	0.48%	0.00%	0.06%	0.12%

Group Raiffeisenbank Austria d.d., Zagreb160

Sustainability Statement


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.01%	0.01%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	0.01%	0.01%	0.00%	0.00%
21	Loans and advances	0.01%	0.01%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.01%	0.01%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb161

Sustainability Statement


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb162

Sustainability Statement


		at	au	av	aw
	31/12/2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households	0.00%
25	of which loans collateralised by residential immovable property	0.00%
26	of which building renovation loans	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb163

Sustainability Statement


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb164

Sustainability Statement


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb165

Sustainability Statement


		bf	bg	bh	bi	bj	bk
	31.12.2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	34.56%	0.08%	0.00%	0.00%	0.03%	0.08%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	0.47%	0.08%	0.00%	0.00%	0.03%	0.08%
21	Loans and advances	0.42%	0.08%	0.00%	0.00%	0.03%	0.08%
22	Debt securities, including UoP	0.05%	0.00%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
24	Households	34.09%	0.00%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	34.09%	0.00%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	35.20%	0.48%	0.00%	0.06%	0.12%	0.48%

Group Raiffeisenbank Austria d.d., Zagreb166

Sustainability Statement

Template 4 – GAR KPI flow

1. Institution shall dislcose in this template the GAR KPIs on flow of loans calculated (new loans on a net basis) based on the data disclosed in template 1, on covered

assets, and by applying the formulas proposed in this template

2. Credit institutions shall duplicate this template for revenue based and CapEx based disclosures

Note: For the financial year 2024, in order to accurately reflect the information to be disclosed in accordance with Sections

1.2.1.1., 1.2.1.2., 1.2.1.4. and 1.2.1.5. of Annex V of Commission Delegated Regulation (EU) 2021/2178, the proportions to be

disclosed in this template are calculated by dividing the flow of relevant eligible or aligned assets by the respective flow of

covered assets instead of the flow of Total GAR assets.

GAR KPI flow (CapEX)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	52.00%	0.62%	0.00%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%
20	Non-financial undertakings	6.60%	1.30%	0.00%	0.00%	0.00%
21	Loans and advances	6.60%	1.30%	0.00%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%
24	Households	93.06%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	98.38%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	6.10%	0.07%	0.00%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb167

Sustainability Statement


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%	0.00%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%
20	Non-financial undertakings	0.00%	0.00%	0.00%	0.00%
21	Loans and advances	0.00%	0.00%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.00%	0.00%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb168

Sustainability Statement


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb169

Sustainability Statement


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.05%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.10%
21	Loans and advances	0.10%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households	0.00%
25	of which loans collateralised by residential immovable property	0.00%
26	of which building renovation loans	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.01%

Group Raiffeisenbank Austria d.d., Zagreb170

Sustainability Statement


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb171

Sustainability Statement


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb172

Sustainability Statement


		aa	ab	ac	ad	ae	af
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	52.04%	0.62%	0.00%	0.00%	0.00%	11.74%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
20	Non-financial undertakings	6.69%	1.30%	0.00%	0.00%	0.00%	5.58%
21	Loans and advances	6.69%	1.30%	0.00%	0.00%	0.00%	5.58%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
24	Households	93.06%	0.00%	0.00%	0.00%	0.00%	6.16%
25	of which loans collateralised by residential immovable property	98.38%	0.00%	0.00%	0.00%	0.00%	5.83%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.33%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	6.11%	0.07%	0.00%	0.00%	0.00%	100.00%

Group Raiffeisenbank Austria d.d., Zagreb173

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	72.93%	5.24%	0.0%	0.0%	0.5%
2	Financial undertakings	0.00%	0.00%	0.0%	0.0%	0.0%
3	Credit institutions	0.00%	0.00%	0.0%	0.0%	0.0%
4	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
5	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
6	Equity instruments	0.00%	0.00%	-	0.0%	0.0%
7	Other financial corporations	0.00%	0.00%	0.0%	0.0%	0.0%
8	of which investment firms	0.00%	0.00%	0.0%	0.0%	0.0%
9	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
10	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
11	Equity instruments	0.00%	0.00%	-	0.0%	0.0%
12	of which management companies	0.00%	0.00%	0.0%	0.0%	0.0%
13	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
14	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
15	Equity instruments	0.00%	0.00%	-	0.0%	0.0%
16	of which insurance undertakings	0.00%	0.00%	0.0%	0.0%	0.0%
17	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
18	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
19	Equity instruments	0.00%	0.00%	-	0.0%	0.0%
20	Non-financial undertakings	8.29%	5.24%	0.0%	0.0%	0.5%
21	Loans and advances	8.29%	5.24%	0.0%	0.0%	0.5%
22	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
23	Equity instruments	0.00%	0.00%	-	0.0%	0.0%
24	Households	64.64%	0.00%	0.00%	0.0%	0.0%
25	of which loans collateralised by residential immovable property	64.64%	0.00%	0.00%	0.0%	0.0%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.0%	0.0%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.0%	0.0%
28	Local governments financing	0.00%	0.00%	0.00%	0.0%	0.0%
29	Housing financing	0.00%	0.00%	0.00%	0.0%	0.0%
30	Other local government financing	0.00%	0.00%	0.00%	0.0%	0.0%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.0%	0.0%
32	Total GAR assets	72.93%	5.24%	0.00%	0.02%	0.47%

Group Raiffeisenbank Austria d.d., Zagreb174

Sustainability Statement


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.11%	0.11%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%
20	Non-financial undertakings	0.11%	0.11%	0.00%	0.00%
21	Loans and advances	0.11%	0.11%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.11%	0.11%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb175

Sustainability Statement


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb176

Sustainability Statement


		at	au	av	aw
	31/12/2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households	0.00%
25	of which loans collateralised by residential immovable property	0.00%
26	of which building renovation loans	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb177

Sustainability Statement


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb178

Sustainability Statement


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb179

Sustainability Statement


		bf	bg	bh	bi	bj	bk
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	73.03%	5.35%	0.00%	0.02%	73.51%	5.35%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	-	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	-	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	-	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	-	0.00%	0.00%	0.00%
20	Non-financial undertakings	8.40%	5.35%	0.00%	0.02%	8.87%	5.35%
21	Loans and advances	8.40%	5.35%	0.00%	0.02%	8.87%	5.35%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%	-	0.00%	0.00%	0.00%
24	Households	64.64%	0.00%	0.00%	0.00%	64.64%	0.00%
25	of which loans collateralised by residential immovable property	64.64%	0.00%	0.00%	0.00%	64.64%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	73.03%	5.35%	0.00%	0.02%	73.51%	5.35%

Group Raiffeisenbank Austria d.d., Zagreb180

Sustainability Statement

GAR KPI flow (turnover)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	55.86%	0.23%	0.00%	0.00%	0.15%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%
20	Non-financial undertakings	14.72%	0.48%	0.00%	0.00%	0.31%
21	Loans and advances	14.72%	0.48%	0.00%	0.00%	0.31%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%
24	Households	93.06%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	98.38%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	6.56%	0.03%	0.00%	0.00%	0.02%

Group Raiffeisenbank Austria d.d., Zagreb181

Sustainability Statement


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%	0.00%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%
20	Non-financial undertakings	0.00%	0.00%	0.00%	0.00%
21	Loans and advances	0.00%	0.00%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.00%	0.00%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb182

Sustainability Statement


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb183

Sustainability Statement


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.01%
21	Loans and advances	0.01%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households	0.00%
25	of which loans collateralised by residential immovable property	0.00%
26	of which building renovation loans	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb184

Sustainability Statement


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb185

Sustainability Statement


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	6.46%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	13.60%
21	Loans and advances	13.60%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.76%

Group Raiffeisenbank Austria d.d., Zagreb186

Sustainability Statement


		aa	ab	ac	ad	ae	af
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	62.32%	0.23%	0.00%	0.00%	0.15%	11.74%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
20	Non-financial undertakings	28.34%	0.48%	0.00%	0.00%	0.31%	5.58%
21	Loans and advances	28.34%	0.48%	0.00%	0.00%	0.31%	5.58%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%		0.00%	0.00%	0.00%
24	Households	93.06%	0.00%	0.00%	0.00%	0.00%	6.16%
25	of which loans collateralised by residential immovable property	98.38%	0.00%	0.00%	0.00%	0.00%	5.83%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.33%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
30	Other local government financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	7.32%	0.03%	0.00%	0.00%	0.02%	100.00%

Group Raiffeisenbank Austria d.d., Zagreb187

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	67.68%	0.71%	0.0%	0.0%	0.3%
2	Financial undertakings	0.00%	0.00%	0.0%	0.0%	0.0%
3	Credit institutions	0.00%	0.00%	0.0%	0.0%	0.0%
4	Loans and advances	64.64%	0.00%	0.0%	0.0%	0.0%
5	Debt securities, including UoP	64.64%	0.00%	0.0%	0.0%	0.0%
6	Equity instruments	0.00%	0.00%	0.00%	0.0%	0.0%
7	Other financial corporations	0.00%	0.00%	0.0%	0.0%	0.0%
8	of which investment firms	3.05%	0.71%	0.0%	0.0%	0.3%
9	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
10	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
11	Equity instruments	0.00%	0.00%	0.00%	0.0%	0.0%
12	of which management companies	0.00%	0.00%	0.0%	0.0%	0.0%
13	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
14	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
15	Equity instruments	0.00%	0.00%	0.00%	0.0%	0.0%
16	of which insurance undertakings	0.00%	0.00%	0.0%	0.0%	0.0%
17	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
18	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
19	Equity instruments	0.00%	0.00%	0.00%	0.0%	0.0%
20	Non-financial undertakings	0.00%	0.00%	0.0%	0.0%	0.0%
21	Loans and advances	0.00%	0.00%	0.0%	0.0%	0.0%
22	Debt securities, including UoP	0.00%	0.00%	0.0%	0.0%	0.0%
23	Equity instruments	0.00%	0.00%	0.00%	0.0%	0.0%
24	Households	0.00%	0.00%	0.00%	0.0%	0.0%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.0%	0.0%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.0%	0.0%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.0%	0.0%
28	Local governments financing	0.00%	0.00%	0.00%	0.0%	0.0%
29	Housing financing	3.05%	0.71%	0.00%	0.0%	0.3%
30	Other local government financing	3.05%	0.71%	0.00%	0.0%	0.3%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.0%	0.0%
32	Total GAR assets	67.68%	0.71%	0.00%	0.00%	0.26%

Group Raiffeisenbank Austria d.d., Zagreb188

Sustainability Statement


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.15%	0.15%	0.00%	0.00%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	0.00%	0.00%	0.00%	0.00%
5	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	0.15%	0.15%	0.00%	0.00%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	0.00%	0.00%	0.00%	0.00%
21	Loans and advances	0.00%	0.00%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%
24	Households	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%
29	Housing financing	0.15%	0.15%	0.00%	0.00%
30	Other local government financing	0.15%	0.15%	0.00%	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	0.15%	0.15%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb189

Sustainability Statement


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb190

Sustainability Statement


		at	au	av	aw
	31/12/2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households	0.00%
25	of which loans collateralised by residential immovable property	0.00%
26	of which building renovation loans	0.00%
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb191

Sustainability Statement


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb192

Sustainability Statement


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy- aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	0.00%
2	Financial undertakings	0.00%
3	Credit institutions	0.00%
4	Loans and advances	0.00%
5	Debt securities, including UoP	0.00%
6	Equity instruments	0.00%
7	Other financial corporations	0.00%
8	of which investment firms	0.00%
9	Loans and advances	0.00%
10	Debt securities, including UoP	0.00%
11	Equity instruments	0.00%
12	of which management companies	0.00%
13	Loans and advances	0.00%
14	Debt securities, including UoP	0.00%
15	Equity instruments	0.00%
16	of which insurance undertakings	0.00%
17	Loans and advances	0.00%
18	Debt securities, including UoP	0.00%
19	Equity instruments	0.00%
20	Non-financial undertakings	0.00%
21	Loans and advances	0.00%
22	Debt securities, including UoP	0.00%
23	Equity instruments	0.00%
24	Households
25	of which loans collateralised by residential immovable property
26	of which building renovation loans
27	of which motor vehicle loans
28	Local governments financing	0.00%
29	Housing financing	0.00%
30	Other local government financing	0.00%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%
32	Total GAR assets	0.00%

Group Raiffeisenbank Austria d.d., Zagreb193

Sustainability Statement


		bf	bg	bh	bi	bj	bk
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)					Proportion of total assets covered
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total covered assets in the denominator)			Of which Use of Proceeds	Of which transitional	Of which enabling
	GAR - Covered assets in both numerator and denominator
1	Loans and advances, debt securities and equity instruments not HfT eligible for GAR calculation	67.83%	0.85%	0.00%	0.00%	68.10%	0.85%
2	Financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
3	Credit institutions	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
4	Loans and advances	64.64%	0.00%	0.00%	0.00%	64.64%	0.00%
5	Debt securities, including UoP	64.64%	0.00%	0.00%	0.00%	64.64%	0.00%
6	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
7	Other financial corporations	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
8	of which investment firms	3.20%	0.85%	0.00%	0.00%	3.46%	0.85%
9	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
10	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
11	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
12	of which management companies	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
13	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
14	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
15	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
16	of which insurance undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
17	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
18	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
19	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
20	Non-financial undertakings	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
21	Loans and advances	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
22	Debt securities, including UoP	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
23	Equity instruments	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
24	Households	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
25	of which loans collateralised by residential immovable property	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
26	of which building renovation loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
27	of which motor vehicle loans	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
28	Local governments financing	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
29	Housing financing	3.20%	0.85%	0.00%	0.00%	3.46%	0.85%
30	Other local government financing	3.20%	0.85%	0.00%	0.00%	3.46%	0.85%
31	Collateral obtained by taking possession: residential and commercial immovable properties	0.00%	0.00%	0.00%	0.00%	0.00%	0.00%
32	Total GAR assets	67.83%	0.85%	0.00%	0.00%	68.10%	0.85%

Group Raiffeisenbank Austria d.d., Zagreb194

Sustainability Statement

Template 5 – KPI off-balance-sheet exposures

1. Institution shall dislcose in this template the KPIs for off-balance sheet exposures (financial guarantees and AuM) calculated based on the data disclosed

in template 1, on covered assets, and by applying the formulas proposed in this template

2. Institutions shall duplicate this template to disclose stock and flow KPIs for off-balance sheet exposures

Note: For the financial year 2023, the metrics GAR KPI Inflows Assets under Management were not reported.

KPI off-balance-sheet exposures (CapEX)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.29%	0.15%	0.00%	0.00%	0.01%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		aa	ab	ac	ad	ae
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.29%	0.15%	0.00%	0.00%	0.01%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb195

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.03%	0.01%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		at	au	av	aw
	31/12/2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		bf	bg	bh	bi	bj
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.03%	0.01%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)

Group Raiffeisenbank Austria d.d., Zagreb196

Sustainability Statement

KPI off-balance-sheet exposures (turnover)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.27%	0.09%	0.00%	0.00%	0.06%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.01%
2	Assets under management (AuM KPI)	0.00%


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		aa	ab	ac	ad	ae
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.28%	0.09%	0.00%	0.00%	0.06%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%

Group Raiffeisenbank Austria d.d., Zagreb197

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.02%	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		at	au	av	aw
	31/12/2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)


		bf	bg	bh	bi	bj
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.02%	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)

Group Raiffeisenbank Austria d.d., Zagreb198

Sustainability Statement

KPI off-balance-sheet exposures (Flow CapEx)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.32%	0.16%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.01%
2	Assets under management (AuM KPI)	0.00%


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		aa	ab	ac	ad	ae
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.33%	0.16%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%

Note: For the financial year 2023 GAR KPI financial guarantees flow and GAR KPI assets under management flow were not reported.

Group Raiffeisenbank Austria d.d., Zagreb199

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		at	au	av	aw
	31/12/2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		bf	bg	bh	bi	bj
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)

Group Raiffeisenbank Austria d.d., Zagreb200

Sustainability Statement

KPI off-balance-sheet exposures (Flow turnover)


		a	b	c	d	e
	31/12/2024	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.29%	0.10%	0.00%	0.00%	0.06%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%


		f	g	h	i
	31/12/2024	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%	0.00%	0.00%	0.00%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%


		j	k	l	m
	31/12/2024	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		n	o	p	q
	31/12/2024	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.01%
2	Assets under management (AuM KPI)	0.00%


		r	s	t	u
	31/12/2024	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		v	w	x	z
	31/12/2024	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.00%
2	Assets under management (AuM KPI)	0.00%


		aa	ab	ac	ad	ae
	31/12/2024	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)	0.30%	0.10%	0.00%	0.00%	0.06%
2	Assets under management (AuM KPI)	0.00%	0.00%	0.00%	0.00%	0.00%

Note: For the financial year 2023 GAR KPI financial guarantees flow and GAR KPI assets under management flow were not reported.

Group Raiffeisenbank Austria d.d., Zagreb201

Sustainability Statement


		ag	ah	ai	aj	ak
	31/12/2023	Climate Change Mitigation (CCM)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		al	am	an	ao
	31/12/2023	Climate Change Adaptation (CCA)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		ap	aq	ar	as
	31/12/2023	Water and marine resources (WTR)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		at	au	av	aw
	31/12/2023	Circular economy (CE)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		ax	ay	az	ba
	31/12/2023	Pollution (PPC)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		bb	bc	bd	be
	31/12/2023	Biodiversity and Ecosystems (BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)


		bf	bg	bh	bi	bj
	31/12/2023	TOTAL (CCM + CCA + WTR + CE + PPC + BIO)
		Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-eligible)
			Proportion of total covered assets funding taxonomy relevant sectors (Taxonomy-aligned)
	% (compared to total eligible off-balance sheet assets)			Of which Use of Proceeds	Of which transitional	Of which enabling
1	Financial guarantees (FinGuar KPI)
2	Assets under management (AuM KPI)

Group Raiffeisenbank Austria d.d., Zagreb202

Sustainability Statement

Additional mandatory information

Exposures to Taxonomy (non-)eligible economic activities/covered assets for the four new

environmental objectives and activities

The Group discloses two quantitative indicators in accordance with article 10 (3) of the Delegated Regulation

supplementing the EU Taxonomy Regulation. The disclosure of these quantitative KPIs is supplemented by qualitative

information in accordance with Annex XI of the Delegated Regulation.

• Exposures to taxonomy-eligible economic activities/covered assets: 0%

• Exposures to taxonomy non-eligible economic activities/covered assets: 0%

Exposures to taxonomy (non-)eligible and taxonomy (non-)aligned economic activities/

covered assets for nuclear and gas economic activities (CapEx) in accordance with Annex XII

Disclosure template 1 activities in the areas of nuclear energy and fossil gas - GAR stock


	Nuclear energy related activities	31/12/2024	31/12/2023
1	The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle.	NO	NO
2	The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies.	NO	NO
3	The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades.	YES	NO
	Fossil gas related activities
4	The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels.	YES	YES
5	The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels.	YES	YES
6	The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels.	NO	YES

Disclosure template 1 activities in the areas of nuclear energy and fossil gas - GAR flow


	Nuclear energy related activities	31/12/2024	31/12/2023
1	The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle.	NO	NO
2	The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies.	NO	NO
3	The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades.	NO	NO
	Fossil gas related activities
4	The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels.	YES	YES
5	The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels.	NO	YES
6	The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels.	NO	YES

Group Raiffeisenbank Austria d.d., Zagreb203

Sustainability Statement

Disclosure template 1 activities in the areas of nuclear energy and fossil gas - KPI financial guarantees stock


	Nuclear energy related activities	31/12/2024
1	The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle.	NO
2	The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies.	NO
3	The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades.	NO
	Fossil gas related activities
4	The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels.	YES
5	The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels.	NO
6	The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels.	NO

Disclosure template 1 activities in the areas of nuclear energy and fossil gas - KPI financial guarantees flow


	Nuclear energy related activities	31/12/2024
1	The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle.	NO
2	The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies.	NO
3	The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades.	NO
	Fossil gas related activities
4	The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels.	YES
5	The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels.	NO
6	The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels.	NO

Group Raiffeisenbank Austria d.d., Zagreb204

Sustainability Statement

Disclosure template 1 activities in the areas of nuclear energy and fossil gas - KPI assets under management

stock


	Nuclear energy related activities	31/12/2024
1	The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle.	NO
2	The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies.	NO
3	The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades.	NO
	Fossil gas related activities
4	The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels.	NO
5	The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels.	NO
6	The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels.	NO

Disclosure template 1 activities in the areas of nuclear energy and fossil gas - KPI assets under management

flow


	Nuclear energy related activities	31/12/2024
1	The undertaking carries out, funds or has exposures to research, development, demonstration and deployment of innovative electricity generation facilities that produce energy from nuclear processes with minimal waste from the fuel cycle.	NO
2	The undertaking carries out, funds or has exposures to construction and safe operation of new nuclear installations to produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production, as well as their safety upgrades, using best available technologies.	NO
3	The undertaking carries out, funds or has exposures to safe operation of existing nuclear installations that produce electricity or process heat, including for the purposes of district heating or industrial processes such as hydrogen production from nuclear energy, as well as their safety upgrades.	NO
	Fossil gas related activities
4	The undertaking carries out, funds or has exposures to construction or operation of electricity generation facilities that produce electricity using fossil gaseous fuels.	NO
5	The undertaking carries out, funds or has exposures to construction, refurbishment, and operation of combined heat/cool and power generation facilities using fossil gaseous fuels.	NO
6	The undertaking carries out, funds or has exposures to construction, refurbishment and operation of heat generation facilities that produce heat/cool using fossil gaseous fuels.	NO

Group Raiffeisenbank Austria d.d., Zagreb205

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - GAR stock - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	3,671,060	0.08 %	3,671,060	0.08 %	0	— %
8	Total applicable KPI	3,671,060	0.08 %	3,671,060	0.08 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb206

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - GAR stock - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	49	0.00 %	49	0.00 %	0	0.00 %
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	1,839,267	0.04 %	1,839,267	0.04 %	0	0.00 %
8	Total applicable KPI	1,839,316	0.04 %	1,839,316	0.04 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb207

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - GAR flow - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	1,171,232	0.07 %	1,171,232	0.07 %	0	— %
8	Total applicable KPI	1,171,232	0.07 %	1,171,232	0.07 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb208

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - GAR flow - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	432,250	0.03 %	432,250	0.03 %	0	— %
8	Total applicable KPI	432,250	0.03 %	432,250	0.03 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb209

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI financial guarantees stock - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	348,334	0.15 %	348,334	0.15 %	0	— %
8	Total applicable KPI	348,334	0.15 %	348,334	0.15 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb210

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI financial guarantees stock - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	214,296	0.09 %	214,296	0.09 %	0	— %
8	Total applicable KPI	214,296	0.09 %	214,296	0.09 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb211

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI financial guarantees flow - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	313,096	0.16 %	313,096	0.16 %	0	— %
8	Total applicable KPI	313,096	0.16 %	313,096	0.16 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb212

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI financial guarantees flow - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	188,793	0.10 %	188,793	0.10 %	0	— %
8	Total applicable KPI	188,793	0.10 %	188,793	0.10 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb213

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI assets under management stock - CapEX


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	—	—	—	—	—	—
8	Total applicable KPI	—	—	—	—	—	—


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb214

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI assets under management stock - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	—	—	—	—	—	—
8	Total applicable KPI	—	—	—	—	—	—


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb215

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI assets under management flow - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	—	—	—	—	—	—
8	Total applicable KPI	—	—	—	—	—	—


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb216

Sustainability Statement

Disclosure template 2 taxonomy-aligned economic activities - KPI assets under management flow - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	—	—	—	—	—	—
8	Total applicable KPI	—	—	—	—	—	—


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaptation
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb217

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - GAR stock - CapEx


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	3,671,060		100.00 %	3,671,060	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	3,671,060	100 %	100.00 %	3,671,060	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb218

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - GAR stock - turnover


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	49		0.00 %	49	0.00 %	0	— %
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	1,839,267		100.00 %	1,839,267	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	1,839,316	100 %	100.00 %	1,839,316	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb219

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - GAR flow - CapEx


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	1,171,232		100.00 %	1,171,232	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	1,171,232	100 %	100.00 %	1,171,232	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb220

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - GAR flow - turnover


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	432,250		100.00 %	432,250	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	432,250	100 %	100.00 %	432,250	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb221

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI financial guarantees stock - CapEx


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	348,334		100.00 %	348,334	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	348,334	100 %	100.00 %	348,334	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb222

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI financial guarantees stock - turnover


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	214,296		100.00 %	214,296	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	214,296	100 %	100.00 %	214,296	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb223

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI financial guarantees flow - CapEx


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	313,096		100.00 %	313,096	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	313,096	100 %	100.00 %	313,096	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb224

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI financial guarantees flow - turnover


	31/12/2024	CCM + CCA			Climate change mitigation		Climate change adaption
				%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI	—		—	—	—	—	—
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI	188,793		100.00 %	188,793	100.00 %	0	— %
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI	188,793	100 %	100.00 %	188,793	100.00 %	0	— %


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb225

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI assets under management stock - CapEX


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb226

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI assets under management stock - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb227

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI assets under management flow - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb228

Sustainability Statement

Disclosure template 3 taxonomy-aligned economic activities - KPI assets under management flow - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI


	31/12/2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
2	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
3	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
4	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
5	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
6	Amount and proportion of taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the numerator of the applicable KPI
7	Amount and proportion of other taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the numerator of the applicable KPI
8	Total amount and proportion of taxonomy-aligned economic activities in the numerator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb229

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - GAR stock - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	660,261	0.02 %	660,261	0.02 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	1,461	0.00 %	1461	0.00 %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	1,000,250,232	23.13 %	1,000,250,182	23.13 %	50	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	1,000,911,954	23.15 %	1,000,911,904	23.15 %	50	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb230

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - GAR stock -

turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	312,627	0.01 %	312,627	0.01 %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	7,332	0.00 %	7,332	0.00 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	1,008,759,023	23.33 %	1,008,755,354	23.33 %	3,669	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	1,009,078,981	23.34 %	1,009,075,312	23.34 %	3,669	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb231

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - GAR flow - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	522,923	0.03 %	522,923	0.03 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	— %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	97,012,627	6.00 %	97,012,585	6.00 %	43	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	97,535,551	6.03 %	97,535,508	6.03 %	43	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb232

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - GAR flow - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	5,810	0.00 %	5,810	0.00 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	105,599,613	6.53 %	105,596,149	6.53 %	3,464	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	105,605,423	6.53 %	105,601,959	6.53 %	3,464	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb233

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI financial

guarantees stock - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	23,481	0.01 %	23,481	0.01 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	— %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	311,527	0.13 %	311,436	0.13 %	90	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	335,008	0.14 %	334,918	0.14 %	90	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb234

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI financial

guarantees stock - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	261	0.00 %	261	0.00 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	418,063	0.18 %	410,762	0.17 %	7,301	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	418,324	0.18 %	411,023	0.17 %	7,301	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb235

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI financial

guarantees flow - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	23,481	0.01 %	23,481	0.01 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	— %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	298,566	0.15 %	298,476	0.15 %	90	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	322,048	0.16 %	321,958	0.16 %	90	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb236

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI financial

guarantees flow - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	0	0	0	0
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	261	0.00 %	261	0.00 %	—	— %
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %	—	— %	—	— %
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	386,946	0.20 %	379,645	0.19 %	7,301	0.00 %
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI	387,207	0.20 %	379,906	0.19 %	7,301	0.00 %


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb237

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI assets under

management stock - CapEX


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb238

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI assets under

management stock - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb239

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI assets under

management flow - CapEx


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb240

Sustainability Statement

Disclosure template 4 taxonomy-eligible but not taxonomy-aligned economic activities - KPI assets under

management flow - turnover


	31/12/2024	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI


	31.12.2023	CCM + CCA		Climate change mitigation		Climate change adaption
			%		%		%
1	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of taxonomy-eligible but not taxonomy-aligned economic activity referred to in Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-eligible but not taxonomy-aligned economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy eligible but not taxonomy-aligned economic activities in the denominator of the applicable KPI

Group Raiffeisenbank Austria d.d., Zagreb241

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - GAR stock - CapEx


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	487	0.00 %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	3,319,493,634	76.77 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	3,319,494,121	76.77 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb242

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - GAR stock - turnover


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	487	0.00 %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	3,319,493,634	76.77 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	3,319,494,121	76.77 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb243

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - GAR flow - CapEx


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	1,518,076,995	93.89 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	1,518,076,995	93.89 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb244

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - GAR flow - turnover


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	1,498,560,145	92.68 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	1,498,560,145	92.68 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb245

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI financial guarantees stock - CapEx


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	234,649,266	99.71 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	234,649,266	99.71 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb246

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI financial guarantees stock - turnover


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	234,692,691	99.72 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	234,692,691	99.72 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb247

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI financial guarantees flow - CapEx


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	197,237,426	99.67 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	197,237,426	99.67 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb248

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI financial guarantees flow - turnover


	31/12/2024
			Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI	—	— %
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI	197,289,272	99.70 %
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’	197,289,272	99.70 %


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb249

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI assets under management stock - CapEX


	31/12/2024
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb250

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI assets under management stock - turnover


	31/12/2024
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb251

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI assets under management flow - CapEx


	31/12/2024
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb252

Sustainability Statement

Disclosure template 5 taxonomy-non-eligible activities - KPI assets under management flow - turnover


	31/12/2024
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’


	31/12/2023
		Percentage
1	Amount and proportion of economic activity referred to in row 1 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.26 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
2	Amount and proportion of economic activity referred to in row 2 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.27 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
3	Amount and proportion of economic activity referred to in row 3 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.28 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
4	Amount and proportion of economic activity referred to in row 4 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.29 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
5	Amount and proportion of economic activity referred to in row 5 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.30 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
6	Amount and proportion of economic activity referred to in row 6 of Template 1 that is taxonomy-non-eligible in accordance with Section 4.31 of Annexes I and II to Delegated Regulation 2021/2139 in the denominator of the applicable KPI
7	Amount and proportion of other taxonomy-non-eligible economic activities not referred to in rows 1 to 6 above in the denominator of the applicable KPI
8	Total amount and proportion of taxonomy-non-eligible economic activities in the denominator of the applicable KPI’

Group Raiffeisenbank Austria d.d., Zagreb253

Sustainability Statement

E1 Climate change

ESRS 2 GOV-3: Integration of climate-related performance in incentive

schemes

Climate-related considerations are factored into the remuneration of members of the Management Board. For more

information on key performance indicators please see ESRS 2 GOV-3 disclosure. In 2024, Management Board’s performance

has not been directly assessed against the GHG emission reduction targets reported under Disclosure Requirement E1-4.

Nonetheless, there are targets that directly contribute to achieving the target disclosed under E1-4.

Climate considerations are present in following Management Board’s key performance indicators:

• Increase the ratio of the ESG relevant portfolio of by 32% (according to Sustainability Committee Dashboard

transparency);

• 14% share of the assets to be ESG eligible (based on ESG Rulebook);

• at least EUR 40 million of new ESG business;

• Decarbonizing retail loan; accelerating data collection related to emission and energy efficiency e.g. Energy

Performance Certificate (EPC) labels for existing mortgage portfolio;

• New sales of mortgage loans within total retail loans (%) & gross sales of ESG investments (absolute volumes,

shared with Markets and Investment Banking (MIB), which are a part of Corporate and Investment Banking Board

Area);

• Continue improving the data collection process both on counterpart and deal level (special attention shall be

given to the GHG data) and develop the necessary local skills needed to start the CO2 budgeting.

E1-1: Transition plan for climate change mitigation

The Group's transition ambition builds upon and aligns with the RBI Group's transition plan and climate and environmental

business strategy.

Value chain

As a responsible bank, the Group has set itself the goal of supporting its customers from the retail, corporate and

institutional sectors in the climate and ecological turnaround. The Group’s customers are encouraged to work on a

targeted basis towards improving their climate and environmental performance by developing and following a transition

pathway. The Group also offers its customers ESG expertise and other sustainable financial products and services.

In December 2024 the Bank’s Management Board has adopted its local ESG Risk Policy Statement which is based on the RBI

Group’s guidelines and underlying RBI Group’s climate and environmental strategy. The Statement includes planned

Execution plan and it forms the foundation of the Group’s future transition plan. It has a clear goal of supporting

customers financing their sustainable transformation and reducing the emissions financed by the Group.

Detailed information about the Group’s ESG Risk Policy Statement and it’s underlying RBI’s climate and environmental

business strategy can be found in the chapter RBI’s climate and environmental business strategy. With the ESG risk policy

statement, it is ensured on the one hand that ESG risk management governance is also reflected at local level. On the

other hand, it ensures that each subsidiary contributes with specific local actions and measures to meet Group’s 2030

financed emissions target, as a medium-term milestone towards achieving net zero emission by 2050.

The climate and environmental transition are an integral part of the Group’s ESG Risk Policy Statement. To contribute to

making RBI´s balance sheet more Paris Agreement climate target fit and to support the Group’s customers in their climate

and environmental transition, the Group has asset framework for future local Execution plan with focus on further Key

initiatives:

◦ Data Accuracy

◦ Resilience

◦ Innovation

◦ Stakeholder Communication

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Sustainability Statement

• The Group will continue to strive increasing the share of ESG eligible corporate assets, by raising the number of

ESG lending transactions, taking advantage of growing knowledge and awareness of our sales force. To increase

awareness of importance of portfolio targets the Group will expand communication with internal stakeholders

(predominant with sales force) on their meaning, significancy, movement and impact on non-retail portfolio.

• The Group will continue to maintain communication with our clients to motivate them to fulfil Client data on

HROK ESG Platform, since it brings many advantages (one data entrance platform for all business banks of the

client, unified questionnaire, explained questions and definitions, technical support for the clients, less time

consuming) indicating importance of ESG data not only for banks purposes, but as well as for our clients and their

ESG scores.

The Group is committed to achieve the following target aligned with the RBI Group’s target:

• Short-term (by 2025)

◦ The Group aims to finance Clients with ESG scores that are classified as transformative and supportive,

while for Clients that are in restrictive category (E score <35) they should present their clear business

plan to reduce their GHG targets, for further risk analysis and decision on risk appetite.

• Mid-term (by 2030)

◦ Reduction of GHG emissions in the corporate lending portfolio by 13,2 per cent in the Group by 2030. For

more information, please refer to the chapter E1-4: Targets related to climate change mitigation and

adaptation.

• Long-term (by 2050)

◦ The Group is committed to contribute to the RBI Group’s ambition to act in line with the 1.5 oC pathway

and aims to contribute to the RBI Group’s net-zero greenhouse gas emission target by 2050.

The emission targets are formulated such that they support / contribute to RBI’s 2030 emission targets in line with the

1.5ºC pathway to reach net zero in 2050. The pathway was derived based on the Network for Greening the Financial

System (NGFS) scenario. The chosen scenario is country-specific as processed and published by the International Monetary

Fund through its climate change dashboard (NGFS phase 4 net zero orderly transition).

The Group targets are adopted as the part of the Group’s ESG Risk Policy Statement that is based on RBI Group’s climate

and environmental business strategy (CEBS). CEBS is based on three pillars, which are consistent with its voluntary

commitments and with the regulatory requirements:

• The First Pillar: Incorporate the climate targets of the Paris Agreement into RBI’s balance sheet . In order to do so,

the clients in the most emission-intensive industries are grouped together (see pillar three) and resource

allocation is prioritized by reducing relations with businesses not meeting environmental and economic

parameters.

• The Second Pillar: To this end, the RBI Group, including the Group operates at industry level, customer level, and

transaction and product level. At industry level, pillar two covers the Code of Conduct. At customer level, pillar two

refers to ESG consultancy services, external ESG literacy, and financial literacy. At transaction and product level,

pillar two covers tailor-made products, ESG assessment including taxonomy check, carbon footprint application

and daily banking solutions, subsidy consultancy, and ESG research. RBI plans to develop an ESG engagement

strategy. This strategy will advise RBI Group’s customers according to their level of ESG knowledge and

development, ranging from customers with little or no ESG know-how to those with high expertise and advanced

ESG strategies and reporting. A special focus will be on clients with higher exposure and no or insufficient

emission targets. Additionally, there will be striving to enhance programs to support climate transition and reduce

clients’ financed emissions including financial incentives and limits.

• The Third Pillar: The RBI Group, which also relates to the Group, is driving forward the transition to sustainable

financing, based on current ESG expertise and ESG governance. In order to make a credible contribution to the

climate and ecological turnaround, it is crucially important to develop, maintain and pass on expert knowledge.

The establishment of a series of ESG policies and appropriate governance (e.g. the ESG risk framework or the

process to prevent greenwashing) are a key element of RBI’s strategy. Regarding transition, a key aspect under

the pillar 3 is the development of the climate and environmental transition plan. The transition plan is set to serve

as a guide for business decisions to large corporates with the aim to generate a 1.5ºC-aligned portfolio by 2030.

Group Raiffeisenbank Austria d.d., Zagreb255

Sustainability Statement

Based on the ESG score and the status of clients’ specific physical emissions data, clients would be grouped into

three categories:

◦ Supportive – customers are advanced in setting up their emissions in line with RBI’s 2030 targets, and

their ESG rating is above average. RBI’s focus for these clients is to provide innovative ESG products and

orient them towards future environmental challenges.

◦ Transformative – customers either lack developed targets to reach the 2030 threshold or have a below-

average ESG rating. RBI’s focus for these clients is to offer a range of products and services to help

improve their ESG rating (e.g., ESG rating consultancy) or set targets (e.g., financing products to

implement sustainability strategies and meet 2030 targets).

◦ Restrictive – customers that have not developed targets and whose ESG rating is below average.

The RBI Group’s target, to which the Group contributes with its own target, is not excluded from the EU Paris-Aligned

Benchmarks.

Although RBI has set the target for finances emission reduction for the Group according to its transition plan, local

transition plan for the Group is still to be developed in next two years, as described above.

Own operations

The Group does not have its own transition plan for own operations, but it is contributing to the RBI Group’s transition plan.

The Group views environmental and climate protection as part of its responsibility to society and sees itself as a fair partner

to the environment. The direct environmental impacts of the Group’s operational activities are limited compared to those of

production industries. Nevertheless, the Group has the goal of limiting negative environmental impacts at all of its sites.

The transition plan is not brought on the individual Group’s level, but it is overall RBI Group’s plan to which the Group has an

obligation to contribute.

The transition plan for emissions caused by RBI Group’s own operations, which also includes own operations of the Group,

follows the calculation methodology provided by the Science Based Targets initiative (SBTi) and is aligned with the 1.5 °C

requirement by the CSRD. The Group is participating in reaching targets set by the RBI Group that first set science-based

targets in 2021, which were in line with the climate target of keeping global warming well below 2 °C. To accommodate

the rising ambition and an expanded scope of consolidation, the RBI Group’s targets for own operations were recalculated

in 2024. The transition plan, including calculation pathway and targets, was acknowledged by the Management Board.

Just as in previous years, the emissions generated through own operations of the Group are calculated via the ESG Cockpit

software and are divided into three scopes according to the guidelines of the Greenhouse Gas Protocol:

• Scope 1 comprises all greenhouse gas emissions produced directly in the company, e.g. from the combustion of

stationary sources (such as power plants, boilers), the combustion of mobile sources (such as from the company’s

own fleet), production processes, and transient emissions.

• Scope 2 comprises indirect emissions that arise from the company being supplied with energy – for example,

when an energy supplier provides a company with power or heat.

• Scope 3 comprises all other emissions generated within the limits of the system, e.g. by business travel, office

supplies (including paper) and waste. However, the use of energy also causes scope 3 emissions due to

transmission losses, for example. In this chapter, only scope 3 emissions from in-house ecology are reported.

For the target setting, the SBTi absolute emissions reduction approach was chosen. It establishes a target to reduce

absolute emissions by a specific percentage over a set timeline, aligning with the global carbon budget needed for a 1.5 °C

pathway. In line with this science-based approach, the RBI Group has set the following targets to which the Group and

other member of RBI Group contribute:

• Long-term (by 2050)

◦ The Group is committed to contribute to achievement of the RBI Group’s goal to act in line with the 1.5oC

pathway and to be in line with the net-zero greenhouse gas emission target by 2050.

The transition plan for own operations is calculated and overviewed by the RBI Group, while actions stemming from

transition plan are managed and monitored at the local Group level by the Real Estate Management function. As part of

the implementation of transition plan for own operations the Group will participate in a number of actions to achieve the

targets, for example focusing on sustainable energy consumption, a reduction of business travel, and a reduction of waste

as well as material usage.

Group Raiffeisenbank Austria d.d., Zagreb256

Sustainability Statement

ESRS 2 SBM-3: Material impacts, risks and opportunities and their

interaction with strategy and business model

Climate stress testing

The RBI Group conducts a stress test at the RBI Group level for each RBI Group member, including the Group, and the

results are applicable at the local Group level to additionally analyse its resilience regarding plausible but highly unlikely

scenarios related to climate risks.

The Group's climate stress test

The Group applies stress testing methodologies as part of risk identification and assessment process, and to analyse the

resilience of the Group’s exposures. The 2022 external/ECB climate risk stress testing exercise was important first step , in

highlighting climate-related risks. The result confirmed the sectors and regions that were identified internally as mostly

affected by climate risk.

The exercise gave us important benchmark information with respect to model calibrations, data availability and the

general confirmation of our internal framework. Based on this information, the three-year disorderly transition scenario

(delayed warming by 2 degrees Celsius) has been incorporated into our internal capital adequacy assessment framework

(ICAAP), together with a flood risk scenario in highlighting climate-related risks. After a first successful external climate

stress testing exercise in 2022 and internal climate stress testing exercise in 2023, the internal framework for climate

stress testing was refined to incorporate further risks and balance sheet assumptions covering credit, market &

operational risk. For the 2024 climate stress testing, Group’s positioning as of the cut-off Q2-2024 data was considered in

the course of the assessment. The time horizon applied in the short term is three years, and the long-term analysis covers

the time horizon up until 2050.

The transitional risk for non-retail and retail credit risk, as well as operational and market risks were subject to an acute

physical risk stress test for the retail collateral relating to flood risk. The basis of the scenarios was assessed by the RBI

Group’s risk research in line with the latest Network for Greening the Financial System publications. The following scenarios

have been selected:

• Disorderly (Delayed Transition) scenarios explore higher transition risks due to policies being delayed or divergent

across countries and sectors. For example, (shadow) carbon prices are typically higher for a given temperature

outcome.

• Orderly (Net Zero 2050) scenarios assume climate policies are introduced early and become gradually more

stringent. Both physical and transition risks are relatively subdued.

• Hot house world (Current Policies) scenarios assume that some climate policies are implemented in some

jurisdictions, but globally efforts are insufficient to halt significant global warming. The scenarios result in severe

physical risk with limited transition risk.

For the non-retail portfolio, due to the lack of historical data combined with sharp and prolonged increases in carbon taxes

and electricity costs, we cannot directly estimate the impact of climate transition policies on corporate default events as

performed in IFRS9 and stress testing. Instead, currently an approach that models the impact of such policies on the NACE

sector level (level 2) and further transposes such impacts to the corporate profitability and debt servicing ability as

reflected in the companies’ balance sheets, using structural models is used. The Group then uses the financial module of

our corporate rating model to turn projections of firm finances into one-year probability of default (PD) projections.

The Group refers to the first step as the transition risk engine, which consists of two parts:

• The sectoral-specific model calculates the impact of policies or shocks in the economy by taking account of the

interdependencies between market participants and applying the economic theory of general equilibrium. The

sectoral model provides the production/output and cost levels during stressed periods for each sector.

• Firm-level balance sheet models: the outcomes of the sectoral model are then transposed to the individual

companies in the respective sectors.

This approach produces stressed balance sheets that include both the “direct” effect of carbon taxes and the indirect

effect of macroeconomic aggregates. Once the Group has produced the stressed corporate balance sheets, the corporate

rating model is applied to these shocks to produce one-year PDs. Finally, the projected PD is calculated by taking the

internal rating derivation logic into account.

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Sustainability Statement

In the retail portfolio, especially for residential mortgage exposures, retail models have been extended for the purpose of

the climate stress test to include energy price and house price index (HPI) developments in the PD and LGD (loss given

default) macroeconomic models according to the energy efficiency (EPC, energy performance certificate) label awarded to

the underlying collateral. For this purpose, each retail macroeconomic model now includes the HPI per energy performance

certificate (EPC) as parameter and energy prices in the climate and environmental stress calculation. The HPI per EPC

scenario applied is based on the network for greening the financial system input, which also includes a HPI for unknown

EPC labels that is applied accordingly in the assessment. In line with the ECB climate stress test 2022, all corporate bonds

and equity positions in the trading book are subject to this fair value revaluation as market risk scope.

From an operational risk perspective, initial acute physical risks in the form of direct losses (Blackout scenario) have been

assessed with aim to identify forward-looking risks which are triggered by environmental and climate-related events also

in the short-term scenario. Scenario is assessed as low with possibility to yield reputational and legal costs.

For market risk the corporate bond portfolio was stressed in the short-term scenario. Drastic changes in bond spreads

were simulated, directly impacting the Group result or the Group capital.

In addition to the assessment of the risk-related impacts, profitability impacts were also re-evaluated in the course of the

short-term exercise. For this purpose, net interest income and net fee commission income flows were simulated given a

stressed interest environment under the disorderly scenario. Alongside the credit risks, impacts on net interest income and

net fee commission income were the main contributors to the impact of the stress test in the short-term scenarios.

As outlined, the short-term exercise is complemented with a 1-year acute physical risk scenario for which the collaterals on

retail and non-retail are shocked individually. For this purpose, all collaterals are scored from low to very high under the

given scenario according to Moody’s physical risk tool. According to this score, haircuts on the dedicated collateral values

and real estate value are applied, reducing their values by up to 45 per cent. The resilience to further physical hazards, e.g.

heatwave, will be investigated in upcoming exercises.

Based on the learning from previous exercises, the focus for the 2024 long-term exercise was on credit risk, market risk and

income components only. For the analysis, a sector-related portfolio growth was considered as part of a dynamic portfolio

assumption – on top of a static balance sheet assumption. In contrast to the short-term stress testing, the disorderly,

orderly and Hot-House-World scenario was analysed for the long-term exercise.

The results of the short-term and acute physical risk stress tests contribute to risk framework via a deduction item from

the internal capital – see the dedicated results below. Furthermore, the climate risk stress test is one of the input

parameters to the materiality assessment and should also complement the target and strategy selection. The annual

stress test is used to reassess the assumptions made and models in order to reduce the uncertainty of the resilience

analysis. This especially covers the area of dynamic balance sheet assumptions, data coverage/completeness and

modelling assumptions given the scarcity of data.

The impact on the risk parameters from the climate risk exercises has been assessed as non-material, supporting the

overall resilience of the RBI Group and as well the Group. This is considered mild, in comparison to regular stress test

exercises, such as EBA stress test where in relation a larger depletion is observed. This is confirming the relative low effect

from the isolated climate effect on the risk parameters.

Results of RBHR stress test

Short-term impact of disorderly scenario


CET1 impact (compared to baseline)
in basis points	2025	2026	2027
RBHR	1	6	11

Impact of acute physical risk scenario


CET1 impact (compared to baseline)
in basis points	2025
RBHR	-5

Group Raiffeisenbank Austria d.d., Zagreb258

Sustainability Statement

Impact of long-term scenario


	2050
change in basis points	Hot-House/Baseline	Disorderly	Orderly
Provisioning ratio	-8	-4	-4

E1-2: Policies related to climate change mitigation and adaptation

Value chain

General framework

In the RBI Group Code of Conduct, the Group recognizes that the business may have an important effect on each pillar of

sustainability: in the economic sphere, in society and on the environment. This is reflected according to RBI’s sustainability

strategy as a responsible banker, a fair partner and an engaged corporate citizen (see chapter RBI’s sustainability strategy).

The Group therefore strives to achieve long-term profitable business while avoiding, amongst others, social and

environmental harm by applying related proper due-diligence practices (see chapter GOV-4: Statement on due diligence).

Furthermore, the Group wishes to contribute to the improvement of environmental protection and social standards. The

Group is aware of sensitive business fields (especially, but not limited to nuclear power, coal, military goods and technologies,

gambling), which the Group handles with care and for which internal policies have to be followed by workforce and

management.

Lending business (on-balance)

Sector policies

The sectoral policies disclosed in following paragraphs are developed at the RBI Group's level and are adopted locally at

the Group. They address identified negative material impacts related to climate change mitigation and energy

consumption (efficiency) on portfolio level and on the level of own operations of the Group. Policies for climate change

adaptation and renewable energy deployment has not yet been developed.

ESG sectoral strategies

This policy collated and included sectoral policies on oil & gas, steel, and real estate and construction. In addition, an oil &

gas exclusion policy became a part of such policy which aims to:

• Identify the supportive, transformative, and restrictive criteria in the oil & gas, real estate & construction, and

steel industries and as well as define the principles, rules, and engagement criteria for such classifications to

mitigate negative impacts from GHG emissions.

• Support the implementation of qualitative targets about negative impacts on resource efficiency including

energy consumption and climate change.

• Define customer and project-level criteria per sector to contribute to decarbonization.

Furthermore, the policy defines how to engage with clients in the value chain and is applicable for all group units involved

in the lending business. The Group when involved in risk related products must comply with this policy. The Bank's Credit

Risk Management is accountable for the implementation of the policy.

The policy is prepared based on the following regulatory and legal framework:

• EU Taxonomy Regulation

• The Paris Agreement

• Regulation (EU) 2021/1119 of the European Parliament and of the Council of 30 June 2021 establishing the framework for

achieving climate neutrality and amending Regulations (EC) No 401/2009 and (EU) 2018/1999 (‘European Climate Law’)

• European Central Bank, Banking Supervision — Guide on climate-related and environmental risks – Supervisory

expectations relating to risk management and disclosure (November 2020)

• The Principles of Responsible Banking (UNEP FI)

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Sustainability Statement

• Alignment with EU/US/UK regulations.

To ensure awareness and implementation, several key stakeholders such as the Group Corporate Customers department,

Credit Risk Management and other stakeholders were involved throughout the process.

This internal policy is available to all stakeholders involved through a RBI Group-wide database. The Oil & gas exclusion

policy, a part of this policy, is also published externally. It can be retrieved through RBI Group’s Fossil fuel exclusion policy

(www.rbinternational.com). Compliance with the policies under this policy in the Group is monitored monthly at the Group

level. It is ensured that access to monitoring is provided to several stakeholders at the RBI Group level including Risk

department, Corporate Customers department, and Sustainable Finance department as to make sure that the ambition

targets are reviewed accordingly. The monitoring tool is a dashboard and demonstrates the distribution of the portfolio

across supportive, transformative, and restrictive categories together with corresponding Exposure at Default (EAD) and

Risk-Weighted Assets (RWA). In case of deviations, the relevant responsible unit, in this case Credit Risk Management is

notified and negotiations are made to solve any breach.

Business policy on thermal coal

This is an exit (phase-out) policy that sets rules for the exit from thermal coal financing by 2030, which also address

climate mitigation impact. Allowed business for transformation from thermal coal is a part of the policy. The policy’s

threshold is based on revenues (25 per cent or lower) for acceptability, provided that the companies have a clear exit plan

from the sector by 2030. The guideline defines how to engage with clients in the value chain and is applicable for all RBI

Group units involved in the lending business.

The Group, when involved in risk related products, must comply with this policy.

The policy is based on the following regulatory and legal framework:

• The Paris Pledge for Action (United Nations Climate Change Conference)

• Katowice Rulebook (24th United Nations Framework Convention on Climate Change Conference, COP24),

Katowice, December 2018

• United Nations Global Compact – Principles 7-9.

This internal policy is available to all stakeholders involved through a group-wide database and the Group's Compliance,

along with account officers, product managers, as well as the Credit Risk Management, collaboratively check whether

clients comply with the RBI nuclear policy. Monitoring of the policy is done on a monthly basis. The statement focusing on

renewable energy and the phase out of thermal coal can be retrieved here (Focus on Renewable Energy and Coal Exit).

Business policy on tobacco

The policy outlines business rules for tobacco producers and distributors, categorizing customers as acceptable, critical, or

non-acceptable. Acceptable customers include globally active tobacco producers with high transparency and governance,

and a commitment to responsible labelling, packaging, and marketing, especially regarding health warnings and

protection of minors. These producers must also be transitioning away from traditional tobacco products, offering at least

one reduced health risk product brand in each main market. Distributors must rely on at least 75 per cent of their sales

from these responsible tobacco producers.

The policy also defines how to engage with clients in the value chain and is applicable for the Group when involved in the

lending business.

The Group when involved in risk related products must comply with this policy.

The policy is prepared based on the following regulatory and legal framework:

• The World Health Organization (WHO) Framework Convention on Tobacco Control;

• The UN’s Sustainable Development Goals: No. 3 Ensure healthy lives and promote well-being for all at all ages;

• UNEP FI Principles of Responsible Banking: Principle 2 Impact and Target Setting;

• Directive 2014/40/EU of the European parliament and of the Council of 3 April 2014 on the approximation of the

laws, regulations and administrative provisions of the Member States concerning the manufacture, presentation

and sale of tobacco and related products;

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Sustainability Statement

• Directive 2010/13/EU of the European parliament and of the Council of 10 March 2010 on the coordination of

certain provisions laid down by law, regulation or administrative action in Member States concerning the

provision of audiovisual media services (Audiovisual Media Services Directive).

This internal policy is available to all stakeholders involved through group-wide database and the ultimate responsibility

for the implementation lays with Credit Risk Management. Monitoring of the policy is done on a monthly basis.

Business policy on nuclear energy

The policy is implemented to avoid and minimize environmental risks associated with nuclear power plants. In accordance

with its business conduct, the Group seeks to avoid financing of or participation in any transactions or projects which put

the environment at risk of lasting substantial detrimental effects of nuclear energy (e.g. negative effect on pollution of

land, air or waters). The Group aims to avoid the mobilization and catalysing of nuclear energy business (as regards

financing, advisory or other banking services, participation, investment funds focusing on nuclear energy). The Group

ensures that financing requests are classified and evaluated according to the presented ESG framework. Consequently,

the Group Compliance, along with account officers, product managers, as well as the Credit Risk Management,

collaboratively check whether clients comply with the RBI nuclear policy. This evaluation includes reviewing clients related

to nuclear activities during onboarding and financing stages, as well an annual review.

The policy applies to all financial institutions and investment service provider/fund or asset management in the Group.

Stakeholders are:

• Compliance officers (as main stakeholders) responsible for financial sanctions and sensitive business

• Relationship departments

• Product and credit risk departments

• Departments executing transactions.

The Responsibility for the adherence to the policy lays with the Group's Compliance.

The policy is prepared based on the following regulatory and legal framework:

• Convention on the Physical Protection of Nuclear Material, as amended (CPPNM) (Vienna, 1979)

• Convention on Early Notification of a Nuclear Accident (ENC) (Vienna, 1986)

• Convention on Assistance in the Case of a Nuclear Accident or Radiological Emergency (NARE) (Vienna, 1986)

• Convention on Nuclear Safety (NS) (Vienna, 1994)

• Joint Convention on the Safety of Spent Fuel Management and on the Safety of Radioactive Waste Management

(RADW) (Vienna, 1997)

The policy was established by RBI Group’s Compliance and is a result of alignment between the compliance officers as its

main stakeholders who are responsible for sensitive business.

To make the policy available to its key stakeholders, the business policy on nuclear energy is published internally in a

group-wide database. Furthermore, the RBI Group publishes its position statement on nuclear energy on its website under

the following link: Nuclear Energy

Process policies

The process policies disclosed in following paragraphs are developed at the RBI Group's level and are being implemented

locally at the Group. They will be adopted formally gradually in next two years.

ESG Risk Framework

The policy describes how ESG-relevant topics are to be reflected within the risk management area, and for which a stand-

alone supporting document has been created. The main documents attached to the ESG risk framework relate to:

• ESG process flow - reflects the inclusion of ESG within the corporate lending process

• Sectoral strategies

• Financed emissions calculations

• ESG in corporate underwriting

Group Raiffeisenbank Austria d.d., Zagreb261

Sustainability Statement

All the mentioned policies have a specific monitoring process, whereas the implementation of the overall framework is

monitored directly with the Group on an annual basis.

The policy outlines the comprehensive approach to identifying, measuring, and managing ESG risks, while also detailing the

relevant processes and governance structures in place. It is applicable to employees working within the risk area as well as

those across all business lines.

Relevant stakeholders are Credit Risk Management and Corporate Business. Credit Risk Management is accountable for

the implementation of the policy.

The policy is prepared based on the following regulatory and legal framework:

• ECB Guide on climate-related and environmental risks

The policy was established by RBI Group Financial Institutions, Country and Portfolio Risk Management and is a result of

alignment between the risk area and the corporate business area, and locally adopted by the Bank's Management Board.

To make the policy available to its key stakeholders, the policy is published internally in a group-wide database.

ESG Rulebook

RBI ESG Rulebook is mandatory document for the Group and is applied in the Group´s regular corporate underwriting

process. To help its customers to improve their carbon footprint and make their transformation sustainable, the Group

needs to be able to assess transactions and projects on the basis of ESG criteria and advise its customers accordingly.

Harmonized definition of sustainable customers and transactions are made available to all employees in the form of an

ESG rulebook. The ESG rulebook sets out uniform definitions for sustainable customers and sustainable transactions. It is

aimed to update the ESG rulebook regularly in order to reflect the latest market developments.

The policy describes the ESG flagging of financial products within corporate and institutional customer segments

(including financial institutions, sovereigns and local and regional governments).

The responsibility for the implementation of the policy lies with relationship managers, product managers, ESG

ambassadors.

The policy is based on the Loan Market Association guidelines, the ICMA principles and the EU Taxonomy Regulation, as well

as market practice in relation to anti-greenwashing processes.

The development and the amendment are responsibility of the ESG Ambassadors from various units and they are involved

with the Group regarding further development of this policy.

To make the policy available to its key stakeholders, the policy is published internally in a group-wide database.

The ESG rulebook addresses the following areas:

• Climate change mitigation – sectors defined in the ESG rulebook address the topic of climate change mitigation

according to the EU Taxonomy.

• Climate change adaptation – sectors defined in the ESG rulebook address the topic of climate change adaptation

according to the EU Taxonomy.

• Energy efficiency – energy efficiency is one of the sector types in the list of green categories.

• Renewable energy deployment – renewable energy is one of the sector types in the list of green categories.

ESG in corporate underwriting

The policy describes which type of ESG-related information the corporate risk manager, via its risk statement, transfers to

the credit decision maker and in which cases, dependent on a combination of customer & industry environmental score,

the corporate risk manager undertakes a more detailed analysis of the customer’s business model and how it is affected

by environmental risks. The ESG risk analysis is an integral part of the Risk Statement, ensuring implicit monitoring of the

policy. If the ESG information section is missing, the decision authority will request that the ESG risk analysis be performed.

Group Raiffeisenbank Austria d.d., Zagreb262

Sustainability Statement

The policy provides regulations for the corporate risk manager/underwriter on how to report and (partially) assess

environmental risks to which the customer might be exposed. Relevant stakeholders are: account managers, product

managers and risk managers in the Group involved in corporate & specialized lending. Credit Risk Management Non-Retail

is accountable for the implementation of the policy at the Group.

The policy is prepared based on the following regulatory and legal framework:

• ECB Guide on climate-related and environmental risks

• EBA Guidelines on loan origination & monitoring

• EBA Report on ESG risks management & supervision

• FMA Guide for Managing Sustainability Risks

The policy is aligned with all relevant process stakeholders.

To make the policy available to its key stakeholders, the policy is published internally in a group-wide database.

ESG process flow corporates

The policy describes how ESG risks have been included in the three lines of defense model for risk management (especially

the first and second line of defense, as the third line of defense, audit, is regulated in the respective audit policies).

It provides an overview of the ESG process steps to be taken on the business and risk management side in order to

incorporate ESG risks. Relevant stakeholders are: account managers, back-office officers, product managers, risk

managers, credit analysts and portfolio managers.

Credit Risk Management Non-Retail is accountable for the implementation of the policy.

The policy is prepared based on the following regulatory and legal framework:

• ECB Guide on climate-related and environmental risks

The policy is aligned with all relevant process stakeholders (business and risk).

To make the policy available to its key stakeholders, the policy is published internally in a group-wide database.

RBI Taxonomy Rulebook

The taxonomy rulebook outlines the regulatory requirements of the EU Taxonomy Regulation and the respective

implementing and delegated acts and how these need to be implemented in order ensure regulatory compliance. The

taxonomy rulebook thus provides the methodology for the disclosure of the proportion of financing provided by the Group

which relates to economic activities that substantially contribute to the environmental objectives of the EU Taxonomy and

fulfil the relevant technical screening criteria and minimum safeguards. The Group ensures that a financing flagged as

taxonomy-aligned is classified in line with the requirements of the RBI taxonomy rulebook.

The policy concerns both the collection of disclosed counterparty KPIs regarding general purposes exposures as well as the

assessment of exposures with known use of proceeds during the origination process and based on documentation

provided by the counterparty. Thus, it must be considered by all employees involved in the assessment and flagging of

taxonomy eligibility and alignment and the respective reporting of KPIs, in particular ESG Ambassadors, Risk Controlling

and Regulatory Reporting. The Group’s KPIs calculation, such as Green Asset Ratio, is performed at the RBI Group, and

calculations are locally verified and adjusted if needed.

The Group is subject to the requirement to publish non-financial information pursuant to Article 19a and Article 29a of

CSRD and consequently to the disclosure obligation as outlined in Article 8 Taxonomy Regulation and the respective

delegated acts.

The assessment of exposures with known use of proceeds is supported by a taxonomy tool which is provided by the RBI

Group. In addition, respective training and support from the RBI Group is provided to the Group in order to implement the

taxonomy rulebook.

The following policies are in place to manage all material impacts, risks and opportunities related to climate change

mitigation and adaptation and address the following areas:

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Sustainability Statement

Own operations

The Group has no formally adopted policies related to climate change within its own operations and upstream value chain.

The adoption of such policies is planned for future periods.

Management

The Group continuously strives to improve the main environmental parameters in the most relevant areas. In general,

energy efficiency, renewable energy and environmentally friendly mobility are particularly important in the Group’s own

operations. In terms of its carbon footprint, energy consumption/building management, material consumption and

mobility are the most important areas of action. These are also crucial with regard to achieving the climate targets.

Human Resources and Organizational Development and Sustainability, Procurement and General Services, Real Estate

Management and Business Support are primarily responsible for implementing the policies and actions which will be

planned in accordance with the Group for future periods.

E1-3: Actions and resources in relation to climate change policies

Actions and resources for climate change mitigation and energy are further in detailed described. These actions tackle

material impacts, risks and opportunities for climate change identified in chapter SBM 3 Material impacts, risks and

opportunities and their interaction with the strategy and business model. Framework for actions and resources is set with

policies described in previous chapter.

Value chain

One key goal for the climate & environmental business strategy to incorporate the climate targets of the Paris Agreement

into the Group’s balance sheet, and consequently into RBI’s balance sheet. In relation to that, the Group is implementing

measures according to policies that were set up. Expected GHG emission reductions are in line with set targets that are

further described in chapter E1- 4. Achieving these targets is not related to significant monetary amounts of CapEx and

OpEx according to EU Taxonomy KPIs taking into account that targets are related to the Group's portfolio.

Corporate and institutional customers

Corporate banking is the first segment within the bank that started with implementation of ESG in business processes and

products with support and cooperation with the Human Resources, Organizational Development and Sustainability at the

Bank. We develop products for medium and large enterprises, where an ESG Ambassador for the Corporate Banking

segment has been appointed, steering the implementation of ESG in corporate business. We currently offer investment ESG

loans, real estate ESG loans and project finance ESG loans. We finance “green” investments (investments in renewable energy

sources, “green” facilities, “green” transport, waste management, water management, and other ESG purposes). We support

investments aimed at gradually (transition) measurable reduction of CO2 emissions, energy savings and with positive action

on climate change. Those are existing investment long-term loans, aligned with ESG criteria. Loans are accompanied by

specific documentation delivered by the clients in order to prove alignment with EU regulations and requirements of the

Group. Our specialized organizational unit financed Project financing via investment loans or Energy projects or financing

properties with high energy quality. ESG loans are supported by pricing incentives, where clients can benefit if invest via

loans aligned with sustainable criteria. Within the Sustainability Committee, the Group operates with Sustainable bond

issuances, striving to increase the share of its lending portfolio aligned with and allocated in specific sustainable bonds.

Sustainable financing

Providing sustainable financing generates added value for the Group’s customers and supports a variety of societal

activities that are suited to sustainable financing. The Group describes financing as being sustainable when it has a long-

term positive impact on the environment and climate and/or on societal and social issues, and when it supports the

attainment of the Sustainable Development Goals (SDGs).

The Group’s sustainable financing is directly aligned with its emissions reduction targets. All financed projects contribute to

the Group’s target that is part of RBI Group’s transition plan and targets of reducing GHG emissions from its portfolio.

Sustainable financing is not just an isolated initiative but a key pillar of the Group’s portfolio decarbonizing. By prioritizing

investments in low-carbon solutions, renewable energy, and energy efficiency, the Group is actively shaping the financial

sector’s role in achieving climate neutrality.

Group Raiffeisenbank Austria d.d., Zagreb264

Sustainability Statement

The total volume of sustainable financing (limited to financing with a positive impact on the environment and the climate

and ESG-linked financing) for corporate and institutional customers at the Group in 2024 was around € 189,6 million as at

31 December 2024. Of this amount, customers have utilized all form offered financing lines amounting to € 189,6 million. In

addition, there was no unutilized lines.

Sustainable financing – corporate and institutional customers


in € million	2024
Financing with a positive impact on the environment and the climate	190	100%
ESG-linked financing	—	—%
Subtotal (utilized line)	190	100%
Unutilized line	—	—%
Sustainable financing	190	100%

Breakdown of sustainable financing by category:

Sustainable financing – corporate and institutional customers


in € million	2024
Sustainable real estate	139	74%
Renewable energy	12	6%
Energy efficiency measures	18	10%
Sustainable mobility	20	11%
Water supply, sewage treatment and waste management	—	—%
Sustainable forestry and farming	—	—%
Manufacturing industry	—	—%
ESG KPI-linked loans	—	—%
ESG Rating-linked loans	—	—%
Subtotal (utilized line)	190	100%
Unutilized line	—	—%
Sustainable financing	190	100%

As this is an ongoing process, no specific time horizons are defined for completing this action, mainly the provision of

sustainable financing.

Sustainable real estate

Real estate and construction are among the key industries closely monitored by stakeholders involved in the green

economy and sustainable finance. The Group is dedicated to playing a role in this sector, which means it does not merely

follow market trends but also develops sector-specific strategies that reflect its commitment to sustainability and

responsible banking practices. The Group has included real estate & construction as part of its sectoral policy and has

defined categories (supportive, transformative, restrictive) for the transition to a green economy.

The policy defines engagement criteria based on ESG clusters and provides exposure at default (EAD) portfolio targets for

2025 and 2030 for construction, and 2025 for real estate. In order to monitor those targets, a monitoring tool was

developed which shows the portfolio distribution. In case of deviation from the targets the tool notifies the relevant

stakeholders (e.g. Industry Lead, Sustainable Finance). Together with these parties, measures to address the deviation are

then developed.

In 2024, the volume of financing utilized at the Group in the area of sustainable real estate was € 139,4 million as of 31

December 2024. Moreover, sustainable real estate finance is one of the most important asset categories in the volume of

finance with a positive impact on the environment and climate with 74 per cent of the total of € 189,6 million utilized in the

Group.

The real estate projects included in the eligible green portfolio have lower energy consumption than the average level for

real estate in the respective country. This leads to an annual reduction in greenhouse gas emissions of 767,08 tCO2 per

year, according to the Group ESG Allocation and impact Report 2024 (on 30.4.2024.).

Group Raiffeisenbank Austria d.d., Zagreb265

Sustainability Statement

Renewable energy, energy efficiency, electrification

The 2023 World Energy Transitions Outlook (World Energy Transitions Outlook 2023: 1.5°C Pathway (irena.org)), explicitly

identified renewable energy, energy efficiency, and electrification as key transition drivers, broadly enabled by the

technological advancements of renewable energy production capacities. Moreover, it highlighted that even though

considerable progress has been made in the past decade, financing institutions should prioritize supporting the

construction of such infrastructure.

Renewable energy

The World Energy Transitions Outlook 2023 estimates the potential for global CO2 emissions reduction through the

expansion of renewable energy at around two percent. This development offers banks the opportunity to play a crucial

role in financing and implementing renewable energy generation and the 1.5°C pathway.

In 2024, the volume of financing committed to renewable energy investment projects by the Group was € 11,6 million as of

31 December which, alongside a solid pipeline and significant demand growth expected, provides a good basis for future

business development.

According to the 2024 (on 30.4.2024.) the Group ESG Allocation and impact Report, the Group’s renewable energy loan

portfolio generated an estimated annual saving of 16.391,11 tCO2.

Key steps to further increase the renewable energy business segment are to increase the Group’s track record with

existing relationships and undertake the financing of projects under newly implemented regulatory regimes. Steps also

include the receiving of specialist financing know-how knowledge from the RBI Group, which will contribute to broadening

the Group’s product offering to include on-site battery financing, and to further support the transition from brown to

green with regard to district heating investments.

As this is an ongoing process, no specific time horizons are defined for completing this action.

Energy conservation and efficiency

The focus is on investments related to energy efficiency measures, such as for instance manufacturing, development,

installation, maintenance or repair of products or technology that reduce energy consumption as well as energy storage

projects (e.g. battery energy storage systems, BESS). According to the 2023 World Energy Transitions Outlook, energy

conservation and efficiency will contribute to an estimated 25 per cent of global CO2 reduction.

In 2024, the volume of financings committed to energy efficiency investment projects by the Group was € 18,5 million as of

31 December which, alongside a solid pipeline and significant demand growth expected, provides a good basis for future

business development.

By 2050, global energy consumption will need to drop by six per cent from 2020 levels through substantial improvements in

energy efficiency, which translates to an estimated investment requirements of € 300 billion annually in the EU by 2030.

With the aim of supporting energy efficiency development, the Group plans to identify clients with CapEx needs that

contribute the most to broad CO2 reduction and avoidance. Particular focus is on heavy industry energy efficiency

investments, specifically the green steel transformation, where steel producers are aiming to significantly reduce CO2

emissions. A further focus will be on leveraging EU funds available for such investments.

Further emphasis is on energy efficiency in infrastructure financing, in particular in digital infrastructure. With this, the

Group aims to significantly contribute to the expansion of energy-efficient data centers and optical fibre networks.

As this is an ongoing process, no specific time horizons are defined for completing this action.

Group Raiffeisenbank Austria d.d., Zagreb266

Sustainability Statement

Electrification

The focus is on personal mobility devices, low carbon and zero direct emission vehicles as well as infrastructure dedicated

to their operation, as well as electricity grids, electric utilities, and adjacent industries.

In 2024, the volume of financings committed to sustainable mobility investment projects by the Group and utilized by

corporate and institutional customers was € 20 million as of 31 December. With a solid pipeline in place and strong demand

on the horizon, the business is well-positioned to capitalize on future opportunities.

To enable the electrification value chain, the Group is actively looking into opportunities from battery production to BESS

projects and to continue the cooperation with the Group’s industry specialists, specifically for automotive and utilities

industries. Contributing to the accelerating growth of a potentially booming BESS market are falling production costs,

especially of lithium-ion batteries, which despite substantial research and development working on alternatives, are still

the dominating technology.

As this is an ongoing process, no specific time horizons are defined for completing this action.

Hydrogen and carbon capture

Hydrogen will play a unique role in the energy transition, especially for industrial processes and certain transport modes.

According to the 2023 World Energy Transitions Outlook, this category is estimated to contribute 12 per cent to global CO2

reduction. To meet emission reduction objectives, about one-third of industrial hydrogen production capacity needs to be

low-emission by 2030, which would require most of the new capacity to be low-emission. The total demand for hydrogen

and its derivatives would need to grow to 15 exajoules (EJ) by 2030 and 63 EJ by 2050.

Early investment in the green hydrogen supply chain (electrolysis, fuel cells, transport pipelines, storage caverns, etc.) is

vital to the uptake of hydrogen applications in end-use sectors and to carbon reduction goals. This is especially the case

for hard-to-decarbonize sectors like air, marine and heavy-duty transport, as well as some primary industrial processes.

As a result, the Group plans to identify existing and new clients with refurbishment CapEx needs and review the market

opportunities for hydrogen generation, pipelines, investment in the steel transition business and in the transportation

sector (merchant hydrogen for industrial clients, fuel cell electric vehicles (FCEV) – hydrogen refuelling stations and even

ports).

As this is an ongoing process, no specific time horizons are defined for completing this action.

Retail banking

In line with the climate and environmental business strategy and its first pillar, one of the key targets of retail banking is to

enhance the green loan offering to the Group’s retail customers. In order to reach this target the Group has set actions on

supporting green transition in retail banking.

The Group’s focus is on supporting its customers in their green transition and becoming their first choice for retail ESG

products. The Group has developed solutions aimed at better assessing customers’ carbon footprints and has provided

products with an environmental and social impact that, for the first time, allow retail customers to receive a superior

supply of sustainability-oriented solutions. The Group aims to further increase new green and social loan sales to private

individuals and small-business customers, and therefore advise its customers on the possibility of green unsecured

purpose loans (i.e. loans with a distinctive purpose to improve energy efficiency of properties; the purpose of the loan must

be validated through the approval process) and green mortgage loans (secured by real estate and made available

exclusively to finance or refinance, in whole or in part, new and/or existing transactions with a specific use of proceeds as

defined by the framework for green and social loans).

Group Raiffeisenbank Austria d.d., Zagreb267

Sustainability Statement

The Group's retail commitment to sustainability (ambition 2025)

The Group is committed to integrating sustainability into its retail banking operations. Below is a summary of the Group’s

key goals:

• Offer green loans and ESG-focused products: the Group aims to increase the availability of green mortgages,

unsecured ESG loans, and other environmentally and socially responsible products for its retail customers.

• Help customers with their ESG transition: the Group will develop resources and tools to empower its retail clients

on their sustainability journey.

• Educate the Group’s retail staff on ESG: the Group is are committed to training its employees on ESG principles

and their impact on retail banking, allowing them to better assist customers.

Prevention of greenwashing and negative ESG impacts

To address the topics of negative ESG impacts and greenwashing prevention within sustainable finance transactions, the

Group has implemented different processes, which include the ESG expert opinion, and the greenwashing prevention check

as well the establishment of an exclusion list of all corporate activities in which the Group does not wish to be involved. In

addition, employees receive regular training on identifying certain signals which indicate that certain activities and sectors

are particularly critical from a sustainability perspective.

ESG expert opinion

For ESG critical transactions, particularly projects where an ESG expert opinion has to be issued. The ESG expert opinion

evaluates the ESG impact of the transaction at project and company level, and assesses its impact on the environment

and social issues. It also includes a qualitative assessment and presents a conclusion on whether or not the transaction

should be pursued from an ESG impact point of view. Consequently, the ESG expert opinion provides decision makers with

more detailed information and enables them to consider ESG impacts in their lending decisions. It therefore plays a key

role in preventing negative impacts from an ESG perspective. The assessment in the ESG expert opinion takes the following

aspects into account: industry impact based on the PRB Impact Radar; company and project-related negative impact on

key sustainability issues and their mitigation measures; past and current controversies and incidents; the legal

environment (i.e. whether high environmental and social standards are ensured through EU regulations).

For critical cases, the ESG expert opinion is issued by the RBI Group’s Sustainable Finance. At local level, the ESG expert

opinion is issued by the local ESG experts under the guidance of the RBI Group’s Sustainable Finance. To formalize and

standardize the process, an ESG expert opinion tool has been set up internally and a workshop was held to train local ESG

experts on how to write an ESG expert opinion and how to navigate through the tool.

Greenwashing prevention check

The Group has implemented a process to prevent greenwashing aligned with the ESG Rulebook. Under the greenwashing

prevention check, the Group commits to certain internal process steps, which must be complied with in the event of a

sustainable transaction with a customer. In particular, ESG experts from Corporate Lending products department are

involved in the bid phase, the decision phase and the execution phase of a sustainable financing transaction. The

greenwashing prevention check focuses on the structure of sustainable financial products, including products that are

designated as green, social, sustainability-linked or similar. For the definitions of sustainable business transactions,

standards such as the Loan Markets Association guidelines, the ICMA Principles and the EU Taxonomy Regulation were

applied. These are used for qualification and (de)flagging of business transactions and form the basis for the

greenwashing prevention process. In other words, the greenwashing prevention check is a precondition for the Group’s

involvement in sustainable finance products. The check is applied for all sustainable finance products. By involving the ESG

experts in ESG transactions, the Group provides a further supervisory body to minimize greenwashing risks and contribute

to greenwashing prevention.

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Sustainability Statement

ESG Ambassadors

It is key to raise awareness of ESG-related topics in the business units, to build up ESG knowledge internally and to ensure

efficient cooperation within the Group. Accordingly, Corporate ESG Ambassadors have been established in the Group.

Besides the basic ESG e-learning modules of the RBI Group´s ESG Academy, the RBI Group and the Group provides business-

specific training for the ESG Ambassadors on subjects such as EU Taxonomy compliance, ICMA bond standards, current

developments, circular economy, as well as on the various ESG and sustainability-related products. In addition, ESG

Ambassadors participate in monthly update calls to maintain a dialogue on ESG topics with the RBI Group. During

appointments with customers on the question of sustainable financing, the Group is supported by the RBI Group. Through

this close cooperation, the RBI Group's standard is established for day-to-day business on the subject of sustainable

financing.

In 2024 the Group participated in Climate and Environmental Business strategy event, where subject strategy was

presented by the RBI Group Sustainability Finance department. At the event, the future vision for sustainable finance,

discussed corporate and retail banking sustainability actions was shared with all members of the RBI Group. Also, future

activities required to implement the climate and environmental business strategy were shared with the Group.

Own operations

Environmental actions

A variety of options are available to enhance sustainability within the Group. These range from building management and

energy reduction measures to increasing the share of material recycled and staging information campaigns for employees.

The actions are designed to be implemented across all the Group premises. Many of these measures are renewed every

year, while others are ongoing processes, such as energy-efficient adaptations for heating and cooling systems.

Special focus is placed on energy saving and efficiency, which contributes significantly to climate protection while also

reducing costs at the Group’s sites. Bicycle storage facilities are available at all locations, supporting emission reduction

efforts. Additionally, training courses and information platforms are provided to raise awareness of climate protection and

strengthen the commitment to sustainability within the Group.

All actions in the environmental areas that are material to the Group are outlined in the overview below:

• External energy audit

• LED lighting

• Light sensors

• Evening/weekend mode for energy efficiency

• Computers/printers with energy labels

• Adaptations in heating/cooling systems

• IT equipment compliant with environmental standards

• Adjustments to building envelope for energy efficiency

• Purchasing renewable electricity

• Support for public transportation

• Bicycle parking spaces

• CO₂ reduction measures

• E-cars and hybrid vehicles

• Measures for reducing consumption

• Use of paper with an environmental label

• Waste separation

• Implementation of a waste management system

• Increase in recycling waste

• Measures for waste reduction

• Initiatives to reduce consumption, including employee training and intranet-based awareness campaigns

These measures align with the Group’s sustainability strategy and reinforce its commitment to reducing environmental

impact while ensuring long-term operational efficiency.

Group Raiffeisenbank Austria d.d., Zagreb269

Sustainability Statement

E1-4: Targets related to climate change mitigation and adaptation

Value chain

Lending portfolio (non-financial corporations)

The Group’s financed emissions targets are at the first stage set for non-financial corporations. When setting the targets,

it is taken in to consideration that scope 3 is more vulnerable to volatility and double-counting; in that respect, targets are

set including scope 1 and scope 2 of non-financial corporations at this time. This target was developed and tailored for the

Group at the headquarters of the RBI Group and subsequently adopted and implemented by the Group. This approach

ensures alignment of strategies and practices across the entire RBI Group, while still adjusting these objectives to local

conditions and requirements of the Group. While setting the target, the Group involved its Management Board to approve

these targets which are adopted as the part of the Group ESG Risk policy statement.

The Group has adopted an Absolute Contraction Approach (ACA) to set emissions reduction targets in line with the Paris

Agreement’s goal of limiting global warming to 1.5°C. The ACA reductions pathway, using 2023 as the base year,

establishes a target value 13.2% gross financed emissions reductions for the non-financial corporations portfolio (Scope 3

Category 15 – Investments) by 2030.

The emission targets are formulated such that they support / contribute to RBI’s 2030 emission targets in line with the

1.5ºC pathway to reach net zero in 2050. With its target the Group contributes to the achievement of the RBI Group’s

target value which is set at 27% cent financed emissions reductions for the non-financial corporations' portfolio. The

pathway was derived based on the Network for Greening the Financial System (NGFS) scenario. The chosen scenario is

country-specific as processed and published by the International Monetary Fund through its climate change dashboard

(NGFS phase 4 net zero orderly transition).

Pursuant to the target setting disclosed, in line with the 1.5°C pathway under the IPCC and in line with CSRD provisions, the

Group will track and report its financed emissions and their intensity (in kgCO2e/t €) in the next years to disclose how the

portfolio is developing based on the initial settings towards the target year 2030.

Below is described the process and methodology of target establishment that was conducted at the RBI Group.

The backbone of net-zero emissions is the Sixth Assessment Report (AR6) of the Intergovernmental Panel on Climate

Change (the IPCC). Financial institutions should establish their emission reduction targets in line with category C1 of the

AR6, i.e. 1.5°C pathway with no or limited overshoot (Working Group III Table SPM.2). RBI Group’s approach for setting

targets as defined in chapter E1-1: Transition plan for climate change mitigation involved following considerations,

guidelines, and components: in order to set Science-based targets and be compatible with limiting global warming to 1.5°C,

the RBI Group considered a diverse range of climate scenarios to detect relevant environmental, societal, technology,

market and policy-related developments and determine decarbonization levers. The RBI Group also considered the

Emissions Gap Report (2023) by the United Nations Environment Programme as a part of the framework. Accordingly,

Nationally Determined Contributions in the United Nations Framework Convention on Climate Change (UNFCCC) and

National Energy and Climate Plans of the EU Member States submitted to the EU Commission were examined. National

pledges demonstrate the decarbonization paths of countries as declared by themselves. The RBI Group compared national

pledges to net-zero pathways and noticed that in most cases, national pledges are less ambitious than net-zero scenario

decarbonization pathways. In such cases, the RBI Group applied net-zero scenario reduction pathways to ensure that the

pathways are followed in line with net-zero projections.

Two main approaches exist for setting financed emissions targets: the overarching target, also known as the Absolute

Contraction Approach, and the Sectoral Decarbonization Approach (SDA). The overarching target is a one-size-fits-all

approach that enables companies to reduce their absolute emissions values in line with global decarbonization pathways,

while the SDA entails carbon-intensity metrics. Both approaches have own benefits and limitations. As a starting point, the

RBI Group opted for the overarching target and set it for the non-financial corporations' portfolio in line with the 1.5°C

pathway. Following its rigorous research and exploration of scientific/academic writings and practices applied for

decarbonization, and after reading through climate scenarios and pathways, the RBI Group inferred that several scenarios,

including IEA NZE 2050, do not provide GHG data whereas CSRD require undertakings to disclose their values in GHG.

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Sustainability Statement

The scenario the RBI Group has chosen is the Net Zero Orderly Transition scenario of the Network for Greening the

Financial System (NGFS).). The NGFS, a group of central banks and supervisors, develops their scenarios phase-by-phase,

and the RBI Group applied their scenario of the current phase (Phase 4). To note, the NGFS provides several scenarios that

include different projections such as delayed transition or a global warming significantly below 2°C. The RBI Group’s choice,

in line with the 1.5°C pathway requirement, has been the Net Zero Orderly Transition scenario which is an ambitious

scenario that limits global warming to 1.5 °C in line with AR6 of the IPCC. At the time of the IPCC AR6, the NGFS scenario,

then having its phase 2, was an acceptable scenario as referenced by the IPCC. Phase 4, published in late 2023, follows the

same structures while offering more granularity. In addition, the International Monetary Fund, in cooperation with the

NGFS, curated NGFS phase-4 scenarios and published them at their climate change dashboard. This enabled a country-

specific view of the GHG emissions as a combination of CO2 and non-CO2 emissions (non-CO2 emissions are other gases

under the Kyoto Protocol in NGFS). The RBI Group will continue to follow up the next phases released by the NGFS (e.g.

Phase-5) and we may apply them in the next periods.

The NGFS scenario draws upon integrated assessment models (IAM). These are scientific models that provide links to

societal structures, economic facts and projections, and they also take biosphere and atmosphere into account. This

synthesizing approach is based on human-earth interplay. Hence, although the RBI Group considered the granularity of the

SDA on specific sectors, it opted for an overarching target based on the NGFS scenario due to an extensive lack of other

industries under the current SDA framework and inadequate information about GHG guidance. It should also be noted that

the NGFS scenarios, in themselves, and as stated by the NGFS, consist of sectoral granularity to an extent that is above

average compared to other scenarios assessed by the IPCC AR6 (see NGFS scenarios, p.4). The main categories under the

integrated assessment models are energy industries, transportation, and buildings. As is the case with several other

scenarios, the NGFS scenario, too, projects immediate action and significant changes to the energy mix. The scenario’s

immediacy can be noticed through the sharper decreases in projected CO2 emissions by 2030 and 2035, having a time path

until 2050 where net-zero scenarios are to provide 0 or lower net CO2. The IAM taken as a model by the RBI Group under

the NGFS Net Zero scenario is MESSAGEix-GLOBIOM. The RBI Group will continue to explore sectoral approaches, also

keeping its stance that they will extend and develop further. In the RBI Group’s case, although it assumes alignment of the

portfolio with country-specific macroeconomics,the overarching target fits the case for the beginning of this dynamic

process as the RBI Group’s portfolio does not carry significant exposures in sensitive industries such as thermal coal and oil

upstream.

Pursuant to these considerations and having the possibility to have country-specific data, the RBI Group applied global

decarbonization paths based on the portfolio approach, as the underlying modelling entails the above-mentioned sectoral

consideration. This cross-sectoral approach enabled the RBI Group to project its GHG emissions for the target year in line

with the 1.5 °C pathway required by CSRD. These levers are expected to contribute to achieving the RBI Group’s GHG

emissions reduction target in line with group policies, as they reflect cross-sectoral projections on the basis of weighted

exposure.

The RBI Group aimed to follow best practices and knowledge in the industry through this approach as it noticed that

physical emission intensities, although widely used, do not guarantee the same percentage of decrease in financed

emissions that employ a different metric (kgCO2e/t Euro instead of e.g. kgCO2e/kg steel). This might lead to a significantly

unexpected outcome such as non-decreasing or inadequately decreasing financed emissions while even physical emissions

or their intensities flow as projected. Another risk point is the volatility and non-comparability of the Partnership for

Carbon Accounting Financials (PCAF) standards to date.

As the scenarios for decarbonization do not provide specific guidance for scopes other than scope 1 (e.g. IEA NZE 2050), the

RBI Group applied a pro-rata decarbonization share for the other scopes. The RBI Group also considers that scope 3 is more

vulnerable to volatility and double-counting; in that respect, targets are set including scope 1 and scope 2 at this time. The

RBI Group will continue its development of sectoral approaches which are used for internal steering particular to the non-

financial corporations' portfolio. After determination of RBI Group's target, part of that target was assigned to subsidiaries.

Accordingly, the Group's GHG emission mitigation target was set to 13,2% till 2030.

Group Raiffeisenbank Austria d.d., Zagreb271

Sustainability Statement

Own operations

The Group does not have its own standalone target set, as this applies to the value chain (portfolio). However, it is

mandatory that it contributes to the RBI Group’s overarching target. Contribution for this target from the Group will be

monitored and coordinated at the RBI Group.

For the target setting, the SBTi absolute emissions reduction approach was chosen by the RBI Group. In alignment with the

1.5°C goal, the RBI Group has established a 42 per cent CO2 emission reduction in scope 1 and 2 by 2030.

For own operations, the CO2 emission reduction targets are used to steer towards more sustainable business practices.

The year 2024 has been set as the new baseline.

Due to the implementation of the new CSRD regulation and a different approach to target setting, comparisons with

previous years are not possible.

E1-5: Energy consumption and mix

Own operations

At 9.496,9 MWh, the Group’s energy consumption in 2024 contributed to emissions from own operations. Renewable energy

accounted for 32,4 per cent of total energy consumption in 2024. The Group is using energy from 100% renewable sources

and has ZEL- EN Certificate from HEP. In addition to that, the Group installed solar panels on buildings at Magazinska and

Samoborska 258.

Energy consumption in own operations (MWh)


	2024
Consumption of purchased or acquired electricity, heat, steam, or cooling from fossil sources (MWh)	4,733
Total energy consumption from fossil sources (MWh)	4,733
Percentage of fossil sources in total energy consumption %	54.2%
Total energy consumption from nuclear sources (MWh)	1,473
Percentage of energy consumption from nuclear sources in total energy consumption %	13.4%
Fuel consumption from renewable sources including biomass (MWh)	0
Consumption of purchased or acquired electricity, heat, steam, and cooling from renewable sources (MWh)	3,321
Consumption of self-generated non-fuel renewable energy (MWh)	228
Total energy consumption from renewable sources (MWh)	3,549
Percentage of renewable sources in total energy consumption %	32.4%
Total energy consumption excluding nuclear (MWh)	8,282

E1-6: Gross scopes 1, 2, 3 and total GHG emissions

Value chain

The responsibility for financed GHG emissions calculation currently are at the RBI Group. Finalized calculations are then

presented to the Group.

The methodology applied for calculation of financed GHG emissions (scope 3) is based on the PCAF standard – the most

widely accepted, GHG Protocol-compliant standard for financed emissions calculations. For the 2024 year-end publication,

the scope of calculations was enlarged by including the following for the first time:

• Scope 3 emissions from all sectors were taken in account when calculating financed emissions in order to

account for the indirect upstream and downstream emissions of the Group’s customers in accordance with the

recommendation of the PCAF standard;

• A first estimation of financed emissions associated with the mortgage asset class;

Group Raiffeisenbank Austria d.d., Zagreb272

Sustainability Statement

• PCAF parameters from September 2024, including the inflation adjustment effect, have been used for the year-

end 2024 financed emissions calculation for corporate exposures. Additionally, year-end 2023 financed emissions

values and emission intensities for corporate exposures have been recalculated using the same updated PCAF

parameters to ensure comparability of results across both reporting periods;

• When calculating Sovereign emissions, calculation was adjusted so that it accounts for the impact of the

purchasing power parity. This change has been a major driver in measured emission intensity increase between

2023 and 2024.

• Results are based on the IFRS scope of consolidation.

An overview of the asset classes in scope for the year-end 2024 calculations is provided below, with an indication of the

coverage achieved in each asset class. Coverage of less than 100 per cent is the result of data gaps or due to financed

emissions calculations according to the PCAF not being applicable to a specific asset category.

Financed emissions asset distribution and coverage


in € million	Covered by financed emissions
Central banks	—	—%
Central government	1,666	97%
Credit institutions	114	32%
Other financial corporations	41	51%
Non-financial corporations	1,040	76%
Households	893	45%
Other assets	17	4%
Total	3,771	52%

In total, the Group’s financed GHG emissions calculations covered 52 per cent of the Group’s total assets. Covered

exposures are defined as those gross carrying amounts which could be mapped to PCAF asset classes and for which

calculation of financed emissions was performed successfully. PCAF asset classes cover exposures to loans and advances,

debt securities and equity not held for trading from central banks, credit institutions, other financial corporations, non-

financial corporations and household mortgage loans. The PCAF standard sets out requirements for determining the

portion of customers’ emissions that can be attributed to a financial institution. Customer-specific GHG emissions data

was used in the calculation where available. This data allowed a more precise assessment of financed emissions, but

availability was still limited.

For close to 23 per cent of covered exposure in corporate PCAF asset classes, scope 1 and scope 2 financed emissions were

calculated based on the data collected from customers, while the remainder had to be estimated based on methodologies

set out in the PCAF standard. The Group participates in an extensive data collection exercise in an effort to constantly

improve the quality of its calculations.

Estimates for customer scope 1 and 2 emissions were derived using emission factors, representing average (physical or

economic activity-based) emissions intensity values for specific industries and countries. The main source of emission

factors was the PCAF database. The PCAF asset class of vehicle loans, which are non-material to the Group overall

portfolio, was outside the scope of the calculations.

Avoided emissions were reported separately and were not added in total financed emissions; in line with the GHG Protocol,

there was no netting with positive emissions from the portfolio. These are emissions that were avoided by investing in

renewable energy projects, compared to the emissions that would have been created in the absence of the respective

project.

The value for the PCAF data quality score, a measure of the quality of data used to estimate financed emissions, remained

at a similar level of 3.5, which resulted from the aforementioned increased availability of customer-specific GHG emissions

data, offset by the inclusion of mortgage loans into the financed emissions calculation. Further details on the level of the

data quality are provided in the table below showing the results of the calculation on the level of the PCAF asset classes.

Group Raiffeisenbank Austria d.d., Zagreb273

Sustainability Statement

Sovereign emissions were calculated according to the PCAF standard using emission factors available in the PCAF emission

factor database. Sovereign scope 1 production financed emissions were disclosed twice, in line with the PCAF requirements,

with the first calculation including the net effect of the land use, land use change, and forestry sectors, while this effect

was excluded in the second calculation. The results obtained amounted to 588 thousands tons of CO2e if the net effect of

Land Use, Land-Use Change, and Forestry was included, and 737,4 thousands tons of CO2e if these sectors were excluded.

Emission factors were primarily sourced from the PCAF database and represent the emission intensity of the countries’

respective economies (GDP expressed in purchasing power parity terms was considered for the first time in the 2024

reporting period). The high data quality score achieved reflected the good quality of the underlying data, obtained directly

from the GHG inventories that countries regularly maintain. It is also important to highlight that, to some extent, the

sovereign emissions can be expected to overlap with those of the Group’s corporate portfolio, provided that activities at

the source of the corporate emissions are located in countries and sectors covered by the national GHG inventories.

Financed emissions by PCAF asset classes


	Gross carrying amount covered by emissions calculation		Financed emissions in thousand tCO2e		Emission intensity tCO2e/ € million		Weighted data quality (High = 1 , Low= 5)
in € million			Scope 1, 2	Scope 3	Scope 1, 2	Scope 1,2	Scope 1, 2	Scope 3
	2024	2023	2024	2024	2024	2023	2024	2024
Business loans and unlisted equity	1,035	—	157	410	151.2	—	3.4	3.5
Listed equity and corporate bonds	127	—	3	19	21.5	—	3.4	3.4
Commercial real estate	84	—	3	—	38.9	—	4
Project finance	—	—	—	—	—	—	0	0
Mortgages	881	—	21	—	23.9	—	3.7	0
Total	2,126	—	184	429	86.3	—	3.5	3.5
Project finance, electricity generation – avoided emissions	—	—	—	—	—	—	0	0
Sovereign - incl. LU	1,645	—	588	—	357.5	—	1	0
Sovereign - excl. LU	1,645	—	737	—	448.4	—	1	0

The table above shows the results of the Group’s financed emissions calculations including customers’ scope 3 emissions

for the PCAF asset classes business loans and unlisted equity, listed equity and corporate bonds, and project finance. The

Group would like to highlight that the scope 3 financed emissions imply double-counting of emissions in a bank’s own

portfolio. This is because some of the Group’s customers’ scope 3 emissions will already be accounted for in the scope 1

and 2 of other the Group customers in cases where the latter have been part of the former’s value chain – either upstream

(as suppliers) or downstream (as customers).

The Group has been striving to stabilize the data quality, calculation framework and scope of own financed emission

calculations. The Group also understands that the measure of PCAF data quality and the stability of financed emissions

results have not been exclusively driven by own efforts, but also reflect the soundness and comprehensiveness of the data

the Group depends on, namely customers’ own disclosures and external databases. The Group expects corporate

disclosures to progressively converge towards best practice and provide the most comprehensive coverage, supported by

the improved harmonization of reporting requirements.

Group Raiffeisenbank Austria d.d., Zagreb274

Sustainability Statement

The table below shows the distribution of financed emissions by NACE sector classification within the PCAF asset classes

of business loans and unlisted equity, listed equity and corporate bonds, project finance, and commercial real estate.

Financed emissions by NACE sector


	Gross carrying amount covered by emissions calculation		Financed emissions in thousand tCO2e		Emission intensity tCO2e/ € million		Weighted data quality (High = 1 , Low= 5)
in € million			Scope 1, 2	Scope 3	Scope 1, 2	Scope 3	Scope 1, 2	Scope 3
	2024	2023	2024	2024	2024	2024	2024	2024
Manufacturing	340	—	71	130	210.5	382.1	3.0	3.3
Wholesale and retail trade; repair of motor vehicles and motorcycles	300	—	39	168	129.6	561.6	3.3	3.4
Financial and insurance activities	140	—	—	1	1.2	5.0	4.0	4.0
Professional, scientific and technical activities	77	—	5	8	62.0	172.4	3.5	3.2
Real estate activities	73	—	2	1	29.8	36.1	4.0	4.0
Accommodation and food service activities	51	—	1	4	15.9	85.9	2.6	3.0
Construction	56	—	3	11	52.8	190.1	4.0	4.0
Agriculture, forestry and fishing	46	—	24	77	531.4	1,672.8	2.5	2.5
Transportation and storage	34	—	7	11	216.0	315.9	4.0	4.0
Administrative and support service activities	35	—	2	5	52.6	135.5	4.0	4.0
Activities of extraterritorial organizations and bodies	28	—	—	—	0.2	0.7	4.0	4.0
Water supply; sewerage, waste management and remediation activities	27	—	1	6	41.3	235.8	4.0	4.0
Information and communication	22	—	1	4	67.4	202.4	4.0	4.0
Electricity, gas, steam and air conditioning supply	8	—	4	1	504.3	185.1	4.0	4.0
Activities of households as employers; undifferentiated goods- and services-producing activities of households for own use	2	—	—	—	0.2	—	4.0	0.0
Arts, entertainment and recreation	2	—	—	—	12.5	35.3	4.0	4.0
Mining and quarrying	1	—	1	1	530.3	348.1	4.0	4.0
Other service activities	1	—	—	—	156.4	315.1	3.6	3.6
Education	1	—	—	—	71.3	111.8	4.0	4.0
Human health and social work activities	1	—	—	—	63.4	99.4	4.0	4.0
Public administration and defense; compulsory social security	—	—	—	—	—	—	0.0	0.0
Total	1,246	—	163	429	130.5	368.9	3.4	3.5

In addition, distribution of the financed emissions calculation results is shown below distributed across the top ten

countries of the Group by exposure.

Financed emissions by country


	Credit exposure covered by emissions calculation		Financed emissions in thousand tCO2e		Emission intensity tCO2e/€ million		Weighted data quality (High = 1 , Low= 5)
in € million			Scope 1, 2	Scope 3	Scope 1, 2	Scope 3	Scope 1, 2	Scope 3
	2024	2023	2024	2024	2024	2024	2024	2024
Croatia	1,967	—	175	408	0.1	0.4	3.6	3.5
Slovenia	39	—	6	9	0.1	0.2	1.5	4.0
Luxembourg	28	—	—	—	—	—	4.0	4.0
Austria	27	—	1	3	—	0.1	4.0	4.0
Hungary	24	—	1	2	0.1	0.1	1.5	1.5
Germany	18	—	1	1	—	0.1	2.4	2.4
4W	—	—	—	—	—	—	0.0	0.0
United States of America	11	—	—	—	—	—	4.0	4.0
Belgium	—	—	—	—	—	0.1	4.0	4.0
Finland	3	—	—	3	—	0.9	1.0	1.0
Rest of the world	9	—	1	2	0.1	0.2	4.0	4.0
Total	2,126	—	184	429	0.1	0.4	3.5	3.5

Group Raiffeisenbank Austria d.d., Zagreb275

Sustainability Statement

Own operations

Greenhouse gas emissions from own operations

Quantitative data relating to own operations was collected locally at the Group using the ESG Cockpit software.

Average CO2e emissions for 2024 amounted to 139,054 tons (t) (location-based). Of this total, 9,375 tons or seven per cent

of CO2e emissions were attributable to scope 1, 21,805 tons (16 per cent) to scope 2 (location-based) and 139,054 tons to

scope 3 (78 per cent).

The granularity of the available data is expected to increase in the coming years as suppliers are increasingly able to break

down emissions attached to their services. Details regarding the scope 1, 2 and 3 emissions of own operations can be

found in the total greenhouse gas emissions table below.

Data quality is collected on the basis of three grades: The best data quality is 1 (exact), followed by 2 (calculated) and 3

(estimated). No areas are classified in the lowest category 3 (estimated) in terms of their data quality.

Total greenhouse emissions in detail


	2024
Scope 1 GHG emissions
Gross Scope 1 GHG emissions (tCO2e)	549.09
Percentage of Scope 1 GHG emissions from regulated emission trading schemes (tCO2e)	0.00
Scope 2 GHG emissions
Gross location-based Scope 2 GHG emissions (tCO2e)	1,800.94
Gross market-based Scope 2 GHG emissions (tCO2e)	1,800.94
Significant Scope 3 GHG emissions
Gross Scope 3 GHG emissions (tCO2e)	1,619.33
1. Purchased goods and services (tCO2e)	47.49
1a Cloud service (tCO2e)	0.09
2. Capital goods (tCO2e)	614.95
3. Fuel- and energy-related activities (not included in scope 1 or scope 2) (tCO2e)	844.71
4. Upstream transportation and distribution (tCO2e)	14.36
5. Waste generated in operations (tCO2e)	78.33
6. Business travel (tCO2e)	19.40
7. Employee commuting (tCO2e)	0.00
8. Upstream leased assets (tCO2e)	0.00
9. Downstream transportation and distribution (tCO2e)	0.00
10. Processing of sold products (tCO2e)	0.00
11. Use of sold products (tCO2e)	0.00
12. End-of-life treatment of sold products (tCO2e)	0.00
13. Downstream leased assets (tCO2e)	0.00
14. Franchises (tCO2e)	0.00
15. Investments (tCO2e)	612,234.26
Total GHG emissions
Total GHG emissions location-based (tCO2e)	616,203.62
Total GHG emissions market-based (tCO2e)	616,203.62

GHG intensity per net revenue


GHG intensity per net revenue	2024
Total GHG emissions (location-based) per net revenue (tCO2e/€ )	0.00197
Total GHG emissions (market-based) per net revenue (tCO2e/€ )	0.00197

The net revenues amounting to € 313.59 million, which served as the basis for calculating the GHG intensity, are reported

under operating income in the income statement of the consolidated financial statements.

Group Raiffeisenbank Austria d.d., Zagreb276

Sustainability Statement

E4 Biodiversity and Ecosystems

E4-1: Transition plan and consideration of biodiversity and ecosystems in

strategy and business model

Through its financing and investing activities, the Group facilitates the destruction of ecosystems and biodiversity loss. As

strategic ambition the Group advance in responsible banking, prioritizing biodiversity is crucial due to its irreversible

consequences and potential to create stranded assets, affecting investment stability. Transition plan for biodiversity and

ecosystems has not been adopted and in line with it the Group did not conducted resilience analysis of its strategy and

business model in relation to biodiversity and ecosystems.

ESRS 2 SBM 3 – Material impacts, risks and opportunities and their

interaction with strategy and business model

For detailed information on identified negative impacts on biodiversity and ecosystems and their interaction with strategy

and business model please refer to section ESRS 2 SBM-3 Material impacts, risks and opportunities and their interaction

with the strategy and business model.

ESRS 2 IRO-1 - Description of processes to identify and assess material

biodiversity and ecosystem-related impacts, risks, dependencies and

opportunities

Description of processes to identify and assess material biodiversity and ecosystem-related impacts, risks, dependencies

and opportunities is elaborated under the section ESRS 2 IRO -1 of this Sustainability Statement. the Group, among other

analysis, used UNEP FI analysis to identify material impacts to biodiversity arising from its portfolio. The Group did not

identify any impact related to its own operations and site locations.

E4-2: Policies related to biodiversity and ecosystems

Value chain

The Group is member of RBI Group that is currently in the phase of developing a policy (RBI Group Biodiversity Policy)

related to biodiversity and ecosystems during the financial year and plans to publish it in 2025. The following topics will be

addressed in the policy: Definitions

• Exclusion list

• Materiality assessment results and proposed mitigation actions

• Next steps and expected timeline

The RBI Group acknowledges and seeks alignment with internationally acclaimed standards, such as the Nature Target

Setting Framework. This framework is in line with the missions of the Global Biodiversity Framework, the Taskforce on

Nature-related Financial Disclosures (TNFD), Science Based Targets Network (SBTN) and leading net zero frameworks.

Group Raiffeisenbank Austria d.d., Zagreb277

Sustainability Statement

E4-3: Actions and resources related to biodiversity and ecosystems

Currently, there are no actions directly related to biodiversity and ecosystems. However, upon the adoption of the

aforementioned policy, the corresponding measures will be developed.

E4-4: Targets related to biodiversity and ecosystems

After finalizing the Biodiversity Policy to outline the risks and opportunities, and how to proceed with regard to taking

action, the Group will in accordance with the RBI Group focus on developing biodiversity-related targets in 2025 and 2026.

During 2025 the focus on the RBI Group level will be set on fine tuning the materiality assessment in terms of biodiversity

and defining the data points needed and the next steps in preparation of the biodiversity target setting (here also the

biodiversity footprint calculation will need to be developed in the coming year). Targets will be considered upon update of

the paper.

E4-5: Impact metrics related to biodiversity and ecosystems change

Value chain

After finalizing the Biodiversity Policy, which serves to identify the risks and opportunities as well as establish the course of

action regarding measures and target setting the RBI Group will also define impact parameters for biodiversity in 2025 and

2026.

Group Raiffeisenbank Austria d.d., Zagreb278

Sustainability Statement

E5 Resource use and circular economy

ESRS 2 IRO-1: Description of the processes to identify and assess material

resource use and circular economy-related impacts, risks and

opportunities

Process to identify and assess material impacts, risk and opportunities are in detailed described in chapters SBM-3 -

Material impacts, risks and opportunities and their interaction with strategy and business model and IRO-1 - Description of

the process to identify and assess material impacts, risks and opportunities.

E5-1: Policies related to resource use and circular economy

Value chain

In 2024, the Group adopted local ESG Risk Policy Statement which is based on the RBI Group’s guidelines and underlying RBI

Group’s climate and environmental business strategy (CEBS). The Group’s Statement has a clear goal of supporting

customers financing their sustainable transformation, which includes circularity, and also climate mitigation and

adaptation, as well as biodiversity. In future, circularity and biodiversity targets will become part of target setting process.

Also, the RBI Group has also been working on (re)defining its approach to industries with high CO2 emissions and/or high

negative impacts on circularity and biodiversity by further developing sector-specific RBI Group policies. For more details

see RBI Group’s description of climate and environmental business strategy.

Own operations

The Group is actively working on reducing the consumption of material and increasing awareness among employees about

reuse and recycling. Considerations of resource use and sustainable sourcing also influence the relationship with the

Group’s suppliers (see G1-2: Management of relationships with suppliers). For more details we refer to RBI Supplier Code of

Conduct which is locally applied at the Group.

The Group has not yet formally adopted a circular economy policy mainly because the Corporate Sustainability Reporting

Directive (CSRD) is relatively new and the Group is still preparing policy adjusted to its requirements.

E5-2: Actions and resources related to resource use and circular economy

Value chain

From a steering perspective, the E-score (an important component of the total ESG score) is already reflected in how the

Group clusters its customers. The Group has therefore set up the underwriting process to include the ESG component. As a

result, circularity also plays an indirect role as score measures clients commitments and management of client impacts

related to circular economy and resource use. Further developments in this area will be considered in future, as additional

quantitative KPIs may be needed.

The Group is financing of circularity projects, where the focal point is developing eco-efficient products and production

activities that enhance resource efficiency, as well as projects that relate to waste prevention, waste reduction and waste

recycling.

To improve data collection in this area, circularity is included in the ESG questionnaire as one of the main environmental

aspects.

Group Raiffeisenbank Austria d.d., Zagreb279

Sustainability Statement

Own operations

Actions concerning the improvement of circularity and reduction of resource use in the Group’s own operations are taken

by local Procurement and General Services and Real Estate Management and Business Support and are aligned with RBI's

ESG & Sustainability Management. The Group enhances sustainability by effectively managing resource inflows. This is

achieved through a suitable Supplier Code of conduct. These measures ensure efficient and environmentally friendly

material use.

Furthermore, the Group continues with its efforts to prolong the use of IT equipment (mobile phones, laptops) and

encourage its re-use once it is no longer required within the company. There is an option for employees to purchase

equipment (such as laptops, mobile phones, etc.). While RBI must consider technical requirements and security, efforts are

being made to extend the lifespan of IT equipment, particularly laptops, to reduce resource consumption and maximize

material usability. The previous policy, which suggested a 2-3 year lifespan for IT equipment, has been revised to allow

devices to remain in use as long as they are functional and meet performance standards. This change aims to promote

sustainability and reduce electronic waste.

E5-3: Targets related to resource use and circular economy

Value chain

The Group is guided by the EU Taxonomy framework with regard to goal of Transition to a circular economy. It aims to

leverage the opportunities presented by the circular economy, and explore financial incentives and support mechanisms,

to facilitate this transition to a green economy.

When it comes to targets on a portfolio level, for the Group they are intended to be set in future periods.

Own operations

The targets for circularity align with RBI Group’s overall emission reduction ambition for own operations. Material use

(specifically in IT and business travel) and waste contribute to CO2 footprint. It is therefore in the Group’s interest to

continually work on reducing the environmental impact stemming from resource use.

Implementation of environmental targets related to own operations is planned for future.

E5-4: Resource inflows

Value chain

The impact the Group’s loan portfolio on resource use and circularity are analysed using the UNEP FI impact analysis tool

and are driven by portfolio share on industry related to real estate activities, manufacture of fabricated metal products

and related service activities, manufacture of food products. These three sectors impact on resource intensity, which is

linked to both resource inflows and outflows in the ESRS standard.

Own operations

The physical resources required by the Group as a bank, aside from office and business premises and associated

maintenance, mainly consist of office supplies and IT equipment. In addition, the resource consumption of company cars is

also calculated. In Procurement, attention is paid to quality standards and sustainability, both in terms of environmental

and social aspects. To conduct banking business, the most important additional resource is energy, which is discussed in

chapter E1-5 Energy consumption and mix. The goods and services that the Group purchases annually are disclosed in

Scope 3 of the Group’s CO2 emissions in chapter E1-6: Gross GHG emissions of categories Scope 1, 2, and 3 as well as total

GHG emissions, including cloud services.

Further information can be found in chapters Climate change and Governance.

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Social information

S1 Own workforce

The own workforce includes employees (referred to as employees in the ESRS chapter S1-6) and non-employee employees

(referred to as non-employee in the ESRS chapter S1-7).

ESRS 2 SBM-2: Interests and views of stakeholders

The Group recognizes that respecting the rights and needs of its employees is integral to the company’s strategic goals

and overall business approach. The organization invests in continuous research, such as employee satisfaction surveys,

and actively integrates the feedback to adapt its Human Resources strategy—for instance, by considering workforce

interests and suggestions when refining the home office model and wellbeing initiatives. All employees are covered by a

collective agreement, ensuring that their interests and viewpoints are strongly represented through collective bargaining.

The findings and reports from these surveys and initiatives are regularly presented to Management, driving ongoing

improvements and fostering a supportive, inclusive environment.

ESRS 2 SBM-3: Material impacts, risks and opportunities and their

interaction with strategy and business model

The Group recognizes that positive and negative impacts related to its own workforce both stem from and are closely

linked to its strategy and business model. Given the central role of human capital in delivering core banking services, these

workforce-related impacts also inform and drive necessary adjustments to the Bank’s strategy and business model over

time. Furthermore, the Group continuously evaluates the significant risks and opportunities arising from its workforce

dependencies to maintain alignment with its strategic objectives and ensure long-term resilience. For a detailed list and

description of material impacts, please refer to ESRS 2 SBM-3, where ESRS S1 sub-subtopics are clustered under the Group

topics.

Positive and negative impacts (own operations)

The importance of the own workforce for the own operations of the Group is evident in strategic approach which includes

approach towards its own workforce (hereinafter people and culture) as a distinct point in addition to sustained growth,

customer centricity, efficiency, and speed and adaptability.The Group impacts on its workforce is related to its strategy

and business model. Although the Group did not identified significant risk and opportunities related to own workforce, the

Group recognize dependency on its workforce which is closely linked to credit institution business model itself. Impacts,

risks and opportunities are in detailed described in chapter SBM-3: Material impacts, risks and opportunities and their

interaction with the strategy and business model. The Group has the objective to be an attractive employer and have a

high-performing culture. The pillar of people and culture contains in detail the strategic initiatives designed to equip

managers to become conscious and effective leaders, to strengthen a collaborative and customer-centric culture, to

ensure the right capabilities for now and for the future, to offer a sustainable and fair reward and recognition system, to

be an authentic a nd distinctive employer, and to provide meaningful careers and growth.

The Group is aware that employees are its greatest asset. Continued success can only be achieved with satisfied,

motivated, and healthy employees. Since working in banks is subject to high regulatory requirements and requires highly

qualified employees, attention must be focused on well-qualified and well-trained staff who can successfully complete

their assigned tasks. As a learning organization, the Group is aware that continuous development is necessary to maintain

high standards.

Below are listed all material IROs, organized in the Group topic clusters related to the workforce and disclosed based on

subsubtopics.

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Employee relationships

ESRS subsubtopics Secure employment, Adequate wages, Collective bargaining and Work-life balance from ESRS subtopic

Working conditions are clustered in the Group topic named Employee relationships.

Secure employment

Actual positive impacts:

With regards to the working conditions, the Group is aware that they are of utmost importance for a high employee

satisfaction. As stated in the strategic objectives, the Group works to be a distinctive and authentic employer and, as a

result, ensures secure employment, evident in the fact that over 99% of its employees are permanently employed. Insecure

or temporary jobs may lead to insecurity of those who are affected and prevent secure life planning, while a secure

employment offers financial stability and results in higher employee satisfaction. Therefore, the Group offers a lot of

benefits also for part-time or temporary employees. For some people it might be an advantage to not be in a permanent

employment. Although most employees have an employment contract with the Group, there are individuals who do not

have an employment relationship with the Group but still provide services to the Group (non-employees). They primarily

assist with project-related tasks or in times of temporary staffing shortages. Those are the individuals who come to the

Group under a service contract between the Group and another company to provide the services defined in the service

contract. The Group is not is responsible for defining and structuring the tasks.

Adequate wages

Actual positive impacts:

As outlined below, the Group adheres to a policy on fair pay principles, ensuring that remuneration is in line with

employees` tasks and responsibilities. The Group is committed to providing adequate and market-conform compensation.

Financial stability fosters higher employee satisfaction. A higher salary offers a higher standard of living, more

independence, and more opportunities to take care of one’s own relaxation and health.

Collective bargaining, including rate of workers covered by collective agreements

Actual positive impacts:

The collective agreement ensures equal minimum standards for salary and working conditions for all employees, providing

a structured framework that promotes fair treatment and financial stability. Additionally, the agreement includes

employee benefits and serves as a guiding tool, offering transparency and security in employment terms. This contributes

to greater job satisfaction, as employees have a clear voice in workplace matters and can rely on structured labour

protections. With all the Group employees covered under this agreement, the organization demonstrates its commitment

to fair labour practices, stability, and equitable working conditions for all.

Work-life balance

Actual positive impacts:

Enhanced physical and mental well-being leads to higher work performance and increased employee satisfaction. By

fostering a supportive work environment, the Group improves engagement, productivity, and overall job retention. The

Group offers additional maternity and parental leave options, including a gradual return from maternity leave, allowing

employees to increase their working hours progressively until reaching full-time status. Furthermore, extra parental leave

days for fathers contribute to a better work-life balance, benefiting both employees and their families. Additionally,

flexible home office arrangements are highly valued.

Health

ESRS subsubtopics Working time and Health and safety from ESRS subtopic Working conditions are clustered in the Group

topic named Health.

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Working time

Actual negative impacts:

The Group is aware that overtime can reduce overall quality of life as well as mental and physical health. Consequently,

the Group fosters a balanced and sustainable work culture, ensuring that overtime remains an exception rather than a

standard approach to work.

Actual positive impacts:

The Group fulfills all legal requirements regarding working time and is aware of the advantage of flexible and fair working

time. The Group offers various time frames and places great importance of a good work-life balance. Also, flexible working

hours increase employee satisfaction and has positive effects on the health of employees. Flexible working times offer

individuals to better tailor their free time to their personal needs. In the Group, there are no differences between full-time

and part-time employees.

Health and safety

Potential negative impacts:

The physical and mental health of our employees is extremely important to us and becomes even more relevant in times of

change. The Group considers a responsible approach to the topic of change to be important, as change can also lead to

uncertainty and make people fearful. Persistent stress and burnout can lead to both physical ailments like back pain and

mental health issues like anxiety, ultimately hindering career growth and development. Constant sitting in the office can

lead to chronic back and neck pain, increased risk of obesity and cardiovascular issues, poor circulation, reduced muscle

strength, and mental health concerns, ultimately decreasing overall productivity. These negative impacts are not

widespread or systemic in contexts where the Group operates. It is assessed that these potential impacts would be related

to individual incidents.

Actual positive impacts:

Improved employee well-being is achieved through preventive health measures, support programs, and initiatives aimed at

enhancing both mental and physical health. Systematic physical examinations and additional health insurance contribute

to better working conditions, ensuring a safer and more supportive work environment. A strong safety management

system positively impacts workplace safety, overall performance, and financial stability, while greater awareness of

mental and physical health is promoted through workshops, presentations, and educational initiatives. Special focus is

given to addressing health issues related to office work, such as prolonged sitting, screen-related strain, and stress-

induced mental health concerns. The Group also offers various initiatives for mental health and safety, including flexible

working arrangements (e.g., part-time work, parental leave), insurance support, training sessions, and financial support for

fitness and well-being. These measures contribute to a healthier, more balanced workplace for all the Group employees,

fostering long-term employee satisfaction and engagement.

Employee involvement

ESRS subsubtopics Social dialogue and Freedom of association, the existence of works councils and the information,

consultation and participation on rights of workers from ESRS subtopic Working conditions are clustered in the Group topic

named Employee involvement.

Social dialogue

Potential negative impacts:

Insufficient representation of employees' opinions and unequal power dynamics can lead to greater dissatisfaction among

employees who feel unheard. Some employees may find it difficult to communicate with certain managers, leading to

concerns about transparency and approachability in leadership. Addressing these issues requires ongoing efforts to

improve communication, strengthen employee representation, and ensure that concerns of workers are effectively

addressed.

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Actual positive impacts:

Employee participation is of great importance for the Group as well as for the employees. Capturing the mood among

employees and their needs offers an opportunity to address these, reveal possible problems and take measures to improve

employee satisfaction. For employees, it means having a voice, being heard, and thereby enhancing employee engagement

and loyalty.

At the Group, there are several options to ensure employee participation, such as through the Union, employee satisfaction

surveys, online events with the update from CEO in which employees can ask a question anonymously, and company's

social network on which employees can send an anonymous message.

Freedom of association, the existence of works councils and the information, consultation and participation

on rights of workers

Potential negative impacts:

When employees are not given a strong voice, their rights may be overlooked, leading to dissatisfaction and reduced trust

in workplace policies. Although freedom of association is legally granted, there is still a risk that employees’ concerns may

not be adequately addressed if representation is weak or ineffective. Ensuring transparent and active employee

representation is crucial to preventing workplace inequalities and dissatisfaction.

Actual positive impacts:

Employees benefit from better awareness of their rights, leading to improved coordination and representation through the

labour union. This ensures that employees have a collective voice, strengthening their ability to negotiate fair wages,

benefits, and working conditions. All of the Group employees are covered under the collective agreement and the Group

demonstrates a strong commitment to fair labour practices and employee well-being.

Diversity, equity and inclusion

ESRS subsubtopics Gender equality and equal pay for equal value, Employment and inclusion of persons with disabilities,

Measures against violence and harassment in the workplace and Diversity from ESRS subtopic Equal treatment and

opportunities for all are clustered in the Group topic named Diversity, equity and inclusion.

The Group is dedicated to reducing societal inequality through strong diversity management, particularly in empowering

women. We understand that our commitment to diversity not only fulfils a crucial societal function but also sets us as a

role model. We acknowledge that diversity enriches perspectives, positively influencing business decisions and company

outcomes. Diversity can positively impact individual employees by fostering a sense of inclusion and belonging, enhancing

job satisfaction, and providing opportunities for personal growth. It can also expose employees to different perspectives,

improving cultural competence and broadening their worldview. However, it may require individuals to adapt to different

communication styles and cultural norms. Diversity management can also have a positive or negative impact on health.

Poorly managed diversity can cause exclusion, discrimination, and lower motivation, harming job satisfaction and well-

being.

Gender equality and equal pay for equal value

Actual Negative Impacts:

Discrimination and inequality can lead to a reduced quality of life for employees, negatively affecting their well-being and

job satisfaction. Issues such as the existing gender pay gap, the seniority principle, male-dominated management

structures, and the "part-time trap" create barriers to equal opportunities and career growth. These challenges can result

in decreased motivation, lower retention rates, and a less inclusive workplace culture. The Group is already working to

reduce the gap.

Actual Positive Impacts:

A workplace with diverse management teams fosters higher satisfaction and fair treatment. Ensuring gender balance in

leadership improves decision-making and overall team performance. The Group is already taking steps to reduce the

gender pay gap, but the process requires time and significant cultural changes at multiple levels.

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Employment and inclusion of persons with disabilities

Actual positive impacts:

Ensuring equal treatment and opportunities has a significant impact on employees' well-being, fostering a sense of

belonging and inclusion. This is supported by the collective agreement, which provides a legal framework that guarantees

fair working conditions and professional growth opportunities. The implementation of new concepts or the enhancement

of existing workplace initiatives contributes to a more inclusive environment, where employees that are persons with

disabilities feel valued and motivated. Additionally, offering opportunities for personal and professional development

enables employees to grow within the organization and enhance their skills.

Measures against violence and harassment in the workplace

Potential negative impacts:

Insecurity at work, mobbing, great physical and psychological stress for the persons concerned, incidents related to

violence and harassment at the workplace (reported and unreported cases) might happen. To mitigate such negative

impacts the Group has appointed persons to receive and resolve employees claims and request regarding discrimination or

mobbing.

Diversity

Potential negative impacts:

The exclusion of certain groups of people due to diversity can lead to discrimination and significantly reduce the quality of

life for affected individuals. Additionally, discrimination and mobbing can have severe health consequences, including

chronic stress, anxiety, and long-term physical or psychological conditions. In extreme cases, these issues can lead to

sustainable health problems that may eventually result in an inability to work, reducing employees' productivity and overall

job satisfaction.

The Group works actively on promoting inclusion and equal opportunities and is addressing these negative impacts with

introduction of proactive diversity policies, clear anti-discrimination measures, and a strong commitment to fostering an

inclusive workplace culture.

Actual positive impacts:

Greater diversity and inclusion foster a sense of belonging among employees, creating a supportive and engaging work

environment. Employees benefit from equitable opportunities, fair treatment, and a strong sense of well-being in a safe

and secure workplace. With a diverse composition, teams tend to be more successful, fostering a better workplace

atmosphere, improved working conditions, and mutual benefits for both employers and employees. At the Group, the

positive effects of diversity-driven approaches reinforce the company's commitment to equity and inclusivity.

Employee development

ESRS subsubtopic Training and skills development from ESRS subtopic Equal treatment and opportunities for all is clustered

in the Group topic named Employee development.

Training and skills development

Actual positive impacts:

Comprehensive learning opportunities foster professional and personal development. By offering clear pathways for

growth and development, we positively impact employee satisfaction and motivation.

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Data privacy

ESRS subsubtopic Privacy from ESRS subtopic Other work-related rights is clustered in the Group topic named Data privacy.

Privacy

Potential negative impacts:

Poor data privacy practices can lead to breaches, causing stress and loss of trust. Data security and privacy for individuals

mean preserving their autonomy, dignity, and freedom. It enables them to control their personal information, maintain

trust in their relationships, and exercise their right to self-determination without fear of surveillance or exploitation.

Safeguarding the data privacy of employees reflects the Group’s commitment to ethical principles, respect for individual

rights, and the promotion of a culture of trust and integrity within the organization. The Group’s workforce primarily

consists of employees with permanent contracts (over 99%), alongside a smaller number of part-time or temporary

employees. Additionally, there is a small group of individuals who are not directly employed by the Group but provide

services through third-party companies for project-specific tasks or to cover temporary staffing needs. The Group has not

identified any systemic negative impacts on its own workforce and has observed that its positive impacts extend to all

employees and non-employees engaged in its operations. No material risks or opportunities have been recognized in

relation to its workforce. The Group also does not anticipate any negative repercussions for its people arising from plans

to reduce environmental impacts and achieve climate-neutral operations, as the organization adequately trains and

prepares everyone for ESG-related challenges and the green transition, ensuring they are all included. Finally, the Group

does not carry out operations at risk of forced or compulsory labour, nor does it operate in contexts where child labour

may occur.

S1-1: Policies related to own workforce

In the following paragraphs, the Group focuses on all policies related to the topic of own workforce which are part of own

operations. Further information on monitoring of the policies and how the Group’s policies are made available to key

stakeholder groups can be found in the chapter Policy frameworks as governance instruments. The following chapter

describes the Group’s policies regarding the above-mentioned material impacts.

The RBI Code of Conduct and the Human rights policy consider respect for the human rights of employees, engagement

with employees, and measures to provide remedy for human rights impacts. Both policies aim at the elimination of

discrimination and harassment and cover the following grounds for discrimination: racial and ethnic origin, colour, gender,

sexual orientation, gender identity, disability, age, religion and political opinion. Furthermore, they commit to include people

from groups at particular risk of vulnerability and mention the procedures to ensure discrimination is prevented.

Code of Conduct

The most important the Group framework is the RBI Code of Conduct (see chapter G1-1: Business conduct policies and

corporate culture for more information on RBI Code of conduct).

The Code of conduct describes the Group’s culture for equal treatment and opportunities for all employees. It focuses on

areas like fair employment practices, no discrimination or harassment and no violence and mentions the importance of

laws, regulations and rules of the respective countries in line with international standards in relation to human rights (e.g.

Fundamental Principles of the International Labour Organization), freedom of association, equal employment opportunities

as well as prohibition of forced, compulsory or child labour. The Code of Conduct states that any form of discrimination

(for example, on account of age, ethnicity, religion or belief, gender, sexual orientation or disability, political or other opinion

or (sexual) harassment are inconsistent with maintaining an integrating work environment in which staff members can

reach their highest levels of individual productivity and the Group’s business goals. Furthermore, the Code of Conduct

states that the Group encourages its employees to act proactively and constructively address changes that may impact

their work and anticipate these changes whenever possible. The entire Group’s workforce is encouraged to express their

professional opinion or judgment on matters within their respective responsibility. The Code of Conduct also mentions that

the Group enables channels for the exchange on relevant topics between the staff and the Management Board.

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Regarding work-life balance, the Code of Conduct states that the Group wants to be a group of companies that enables

its employees to have a good balance between working hours and private life and ensures that any potential negative

impact that an unhealthy work-life balance could cause is minimized. The Code of Conduct considers respect for the

human rights of the people in its own workforce. Furthermore, the Code of Conduct aims to eliminate any form of

discrimination (i.e. on account of age, ethnicity, religion or belief, gender, sexual orientation, disability, or political or other

opinion). It further states that harassment is incompatible with the Group work environment and promotes equal

opportunities. Additionally, the Code of Conduct mentions enabling channels for exchange on relevant topics. The

monitoring of the Code of Conduct is mentioned in chapter G1-1: Corporate culture.

Code of Conduct specifically covers the topic of occupational health and safety. Based on that the Group has a workplace

accident prevention system declared in the Health and Safety Rulebook. The Group established relevant committee and

representatives to comply with legally mandated occupational safety and health standards. The resulting measures apply

to all the Group employees. In addition to the legally mandated health care measures, numerous additional programs are

offered. The Occupational Health and Safety Rulebook is available to all employees in the Group business policy documents.

Human rights policy

The Human rights policy is adopted at the Group level, and it is based on the framework from RBI's Human rights policy.

The most senior person responsible for Human rights policy is the head of Human Resources, Organizational Development

and Sustainability. Adjustments to existing processes, as well as tasks including the allocation of responsibilities, are

aligned and coordinated within the work of the RBA Human Rights Subcommittee, which operates under the Sustainability

Committee. The RBA Human Rights Subcommittee is led by the Sustainability Team, which also monitors the progress of

this Policy’s implementation, facilitates discussions on critical issues, and, if necessary, proposes topics for escalation to

the Management Board for final decision-making. The scope of such policy covers own operations and the value chain for

the whole of the Group.

The Human rights policy sets out the general framework for human rights management. Its purpose is to ensure

compliance with the human rights standards as defined by UN and in Europe by EU. These are for example the Universal

Declaration of Human Rights, the International Covenant on Civil and Political Rights, the International Covenant on Social,

Economic and Cultural Rights, the Fundamental Principles of the International Labour Organization (ILO): freedom of

association, right to collective bargaining, abolition of forced labour and the worst forms of child labour, equal

remuneration, non-discrimination (in employment and occupation), the European Convention on Human Rights, the

Corporate Sustainability Due Diligence Directive and the Corporate Sustainability Reporting Directive (including Annex

Regulation (EU) 1893/2006), as well as the minimum social safeguard principles of the EU Taxonomy Regulation. The Human

rights policy covers the principle of non-discrimination and cites discrimination due to age, ethnicity, religion or belief,

gender, sexual orientation, disability and political orientation. The policy mentions the importance of channels for

exchange on relevant topics between employees and the Management Board and of ensuring and facilitating compliance.

The Human rights policy was set up and internally published in 2024 based in the RBI’s directive and the framework of the

RBI Group’s Human rights policy and is the result of RBI’s work and cooperation with the Ludwig Boltzmann Institute of

Fundamental and Human Rights. In doing so, RBI wanted to ensure the involvement of a stakeholder that is directly

involved in human rights as a topic. The institute is non-university research institution, which promotes human rights

research, advocates a human rights-based approach, and contributes to the improvement of human rights realities. The

policy is a continuously evolving working and learning process that takes the new EU regulatory requirements into

consideration and aligns itself to the UN Guiding Principles on Business and Human Rights. The Human Rights Policy sets

out the Group’s values, areas of impact and influence, as well as responsibilities in relation to its human rights

responsibilities in accordance with the Code of Conduct. The implementation steps will be reviewed on a regular basis to

assess their suitability for the achievement of the policy‘s objectives. The review‘s findings will become the basis for the

adaption of current sub-targets and other measures.

Human rights standards (see also Code of Conduct in chapter G1-1: Corporate

culture)

The principle of non-discrimination, labour law standards, collective bargaining agreements and social dialogue are

respected, fulfilled, and promoted. The acceptance of differences with regarding age, ethnicity, religion or belief, gender,

sexual orientation, disability, or political or other opinion is central to the creation of an inclusive business culture that aims

at the reduction of barriers and inequalities in career paths as well as the implementation of equal pay.

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Alongside these factors, a safe and healthy working environment, adequate remuneration as well as the right to organize

(according to the Fundamental Principles of the ILO) also play a vital role in upholding employees’ fundamental rights. In

addition, there are channels for an exchange on relevant topics between employees and the Management Board. The

department Human Resources, Organizational Development and Sustainability as the department responsible for

processes at the Group ensures and facilitates compliance with the above requirements. Activities of the Group in this field

are also steered by RBI.

The Group has joined UN Global Compact initiative, which means it has declared its commitment to comply with the ten

principles. These include to support the elimination of all forms of forced and compulsory labour and the abolition of child

labour.

Topic specific policies

Diversity, equity and inclusion policy

The Group is in line with the RBI Group’s diversity policy and the local Group diversity policy will be adopted in 2025. Key

elements of the policy are aimed at eliminating discrimination and harassment, ensuring equal opportunities, and

advancing diversity and inclusion. It will explicitly address discrimination on the grounds of racial or ethnic origin, colour,

sex, sexual orientation, gender identity, disability, age, religion, political opinion, national extraction, social origin, and any

other forms covered by EU and national regulations. Policy will also make sure to support and include individuals from

particularly vulnerable groups within its workforce, affirming its dedication to inclusion. Additionally, the Group will based

on the policy implement clear procedures to prevent, mitigate, and address any instances of discrimination, while

continually promoting diversity and inclusion across the organization. Policy will also provide a framework for diversity

management.

Local Remuneration policy - Total Rewards Management policy of the Group

Regarding equal pay for work of equal value the Group has implemented a Local Remuneration policy - Total Rewards

Management policy of the Group. The policy was published in 2020 and responsibility for it lies with the Human Resources,

Organizational Development and Sustainability. The scope of the policy covers own operations regarding remuneration

principles, is applicable for all employees of the Group and is of importance for HR, Legal, Compliance and Integrated Risk

Management Officers as main stakeholders for local implementation. The policy provides with general and special

remuneration principles applicable to the Group, including rules and regulations to align market adequate compensation,

fringe benefits and recognition according to the Total Rewards Approach to establish a Framework for remuneration

policies and practices.

The policy aims to foster the development, satisfaction, and loyalty of the Group employees by providing financial stability

and by focusing performance management on the development of our staff members. The proportion of variable

compensation to fixed compensation is well balanced which should allow every employee an adequate living based on

fixed income, thus allowing a full flexible variable remuneration policy including the possibility of no variable remuneration

while still providing financial security to the employees. The policy is regularly reviewed and requires approval from the

Management Board, the Supervisory Board, and the Remuneration Committee. Any changes to the policy are made locally,

however final approval must be obtained from the RBI Group Human Resources representatives.

The policy is based on the framework of RBI Group Total Rewards Management Policy and it is based on the following legal

regulations: the Croatian National Bank’s Decision on staff remuneration (NN, No. 31/2017.), Croatian Labour Act (NN 93/14,

127/17, 98/19, 151/22, 46/23, 64/23), Croatian National Bank's Decision on remuneration policies and practices related to the

provision of banking products and/or services to consumer, the Capital Requirements Directive 2013/36/EU as amended by

Directive (EU) 2019/878 (CRD), the Capital Requirements Regulation 575/2013 as amended by Regulation (EU) 2019/876 (CRR),

the EBA Guidelines on sound remuneration policies under Art 74(3) and 75(2) of Directive 2013/36/EU (EBA/GL/2015/22),

Commission Delegated Regulation (EU) No 604/2014 on Identified Staff Identification, the FMA Circular Letter Principles for

Remuneration Policy and Practices of January 2018, the FMA Circular Letter on the problem of conflicts of interest in

relation to certain systems of remuneration dated 2 April 2014, the ESMA Guidelines on remuneration policies and practices

(MiFID) (ESMA/2013/606), MiFID II: EU Directive 2014/65/EU; Commission Delegated Regulation (EU) 2017/565; Securities

Supervision Act (WAG), EBA Guidelines on remuneration policies and practices related to the sale and provision of retail

banking products and services (EBA/GL/2016/06). The policy is reviewed regularly, but at least annually, and adjusted as

necessary to reflect changed circumstances.

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Group Learning development and talent management policy

Based on RBI’s directive, the Group has transposed RBI Group Learning development and talent management policy

through locally implemented Learning, development and talent management internal procedure. Responsibility for the

procedure and implementation of the Group’s policy lies with the head of Human Resources, Organizational Development

and Sustainability. The scope of the policy covers all employees within the Group. The policy defines the key rules for

learning, development and talent management. By following the policy the Group supports each manager and employee in

acquiring and constantly upgrading the necessary skills and know-how to perform well in his or her current job, deliver

optimum results, reduce business risk, and get ready for a possible future job within the organization. The Group is

obligated to ensure a consistently high quality of staff qualification. The following governance rules apply. Professional or

leadership development programs and initiatives that are requested, initiated and approved at the RBI Group’s level and

must be executed locally at the Group. Executive development is responsibility of the RBI Group, which provides

Management Board Members and Management Board potentials and leaders (Management Board members and the

second tier of management who have full management responsibilities and make decisions for the whole organization or

a business unit) with suitable learning and development offers for mandatory and/or voluntary participation. Internal

procedure on executive learning and development must be pre-approved by RBI Group. According to the RBI Group’s policy

the Group has functional training architecture and a common leadership training architecture and ensures that education

needs are derived from regulatory requirements are covered appropriately. Furthermore, according to the policy the Group

must take care of appropriate career development for its staff and that each employee must have a development

dialogue with his or her line manager at least once a year. The policy is reviewed regularly at the Group level and adjusted

as necessary to reflect changed circumstances.

Performance management

Based on RBI Group’s Performance management policy, the Group has adopted Internal Procedure for Performance

Management at RBA, which is in the responsibility of the head of Human Resources, Organizational Development and

Sustainability. Performance management as a process aims to enable all employees to perform at their best and to grow

to their full potential, thereby assuring the future success of the company. It also ensures that all employees are clear

about their expected contributions and that these are aligned with the overall targets of the organization. Performance

management practice is built upon an environment of trust, and the performance management process in the Group

fosters feedback and promotes a focus on development. Performance management provides a framework for joint

growth of employees and managers and a basis for their, and Raiffeisen’s, positive future development in a changing

business world. The guiding principles of performance management are based on the corporate values and on the RBI

Code of Conduct. All our employees have access to the Internal Procedure for Performance Management at the Group. The

document is published in the formal organizational database, where all relevant documents adopted by the Management

Board are also available.

In the document we define which employees should have a Performance Appraisal (PA), and ultimately about 40% of the

bank's employees have defined and completed PA forms. It should also be noted that performance management, in

addition to the annual system, is conducted through monthly and quarterly reward models for a portion of employees.

These specially constructed reward models apply to employees in business networks, contact centers, collections, and

operational services.

In these reward models, elements of "what I do" and "how I do it" are also present. Employees participating in these models

have the opportunity to achieve monthly or quarterly rewards depending on goal attainment. These models follow all

guidelines of good remuneration policies to minimize the risk that the reward system could harm the client. Approximately

40% of the bank's employees are covered by such reward models, the detailed description and targets are defined in

individual business units’ decisions.

Privacy

There is no specific policy related to impacts on workforce privacy; however, the Group aligns with legal regulations

regarding data and privacy protection for its workforce. The Group has established the Employee Personal Data

Processing Rules, a GDPR-compliant rules specifically designed for employees and candidates for employment. This

document clearly explains what personal data is collected, the legal basis for its processing, and how it is managed, all in a

simple format, making it easily understandable and accessible to the average employee. For individuals other than its

workforce, there is a separate policy; information can be found in chapter Data protection policy.

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Management of internal violations - principles and guidelines

The Group is within the scope of the RBI Group guideline Management of Internal Violations – Principles and Guidelines. In

accordance with the Work Regulations, the process for handling complaints related to dignity protection is outlined, with

detailed provisions on the matter. The process is managed by two Confidential persons for the protection of the dignity of

employees (male and female), who specialize in addressing such concerns. The guideline offers clear principles for the

management of internal violations. Guidelines are applicable on all of the workforce members.

The guideline objectives include:

• Clarifying the scope of internal violations management and outlining common definitions and responsibilities

across the organization.

• Establishing a transparent process for handling internal violations to ensure consistent treatment within the

Group.

• Communication of Group’s principles on managing internal violations.

The line manager together with the relevant internal policy owner is responsible for ensuring that violations against the

Code of Conduct or employee duties are reported to compliance violations cockpit, including assessment of the severity of

the violations and taking risk-based actions. Violations relate to work-related incidents according to the internal

classification of violation type, which according to the Code of Conduct are discrimination, harassment or violence or

endangering occupational health and safety

The internal policy owner for violations is Compliance, responsible for continuous monitoring and follow-up on reported

cases. However, in cases of severe violations, the Disciplinary Committee, chaired by HR, is involved to ensure appropriate

measures are taken. Additionally, for cases related to discrimination and harassment (including mobbing), Commissioners

for the Protection of Workers' Dignity are authorized to receive and resolve cases of discrimination and Mobbing and

during that process play a crucial role in handling reports and supporting affected employees.

The relevant internal policy owner is obligated to continuously monitor violations on a frequent basis. Employee

involvement enhances engagement and loyalty by giving employees a voice and ensuring they are heard. Falling to

address employee needs and capturing their mood, potential problems may go unresolved, negatively impacting

satisfaction.

Reporting of events concerning potential operational risk Incidents resulting in fines, penalties, or compensation for

damages due to human rights impacts (e.g., discrimination, harassment, forced labour, human trafficking, or child labour)

must be reported in the central operational risk management system (Archer). Violations of fundamental human rights

(such as forced labour, human trafficking or child labour) would also have to be recorded in the central Operational Risk

Management System, although there have been no such incidents to date.

Measures to provide and/or enable remedy for human rights impacts can be found in the section on Whistleblowing.

Whistleblowing

The Group has established a comprehensive framework for addressing concerns, ensuring compliance with legal

requirements, and fostering a transparent and responsible workplace culture for its own workforce. In the Group policy is

implemented through Internal Procedure for Internal Reporting of Irregularities in RBA and the Appointment of a

Confidential Person for Internal Reporting.

General approach to remedying material negative impacts

The Group follows a structured and transparent approach to addressing material negative impacts on its employees.

When an issue arises, reports are assessed through the Whistleblowing mechanism or other internal compliance

procedures, ensuring that all cases are investigated thoroughly and objectively. The effectiveness of the remedy is

assessed through follow-up actions, continuous monitoring, and direct engagement with affected employees. If violations

are confirmed, the Group imposes risk-based actions, including disciplinary measures, and updates internal policies and

procedures to prevent recurrence. The goal is to ensure that employees feel safe, supported, and heard when raising

concerns.

Group Raiffeisenbank Austria d.d., Zagreb290

Sustainability Statement

Channels for raising concerns

The Group offers four channels to file complaints:

1. Line Management / HR Function - Employees are responsible for raising concerns and complaints through their

line management, who are supported by the local HR function.

2. Whistleblowing - Both staff and external stakeholders are responsible for reporting potential breaches of the

Code of Conduct or regulatory requirements via Whispli, an anonymous reporting platform available to all

employees. Additionally, concerns can also be raised anonymously in the company’s social tool.

Additionally, employees can raise concerns through alternative channels, such as email, telephone, or in-person meetings

with designated officers. Concerns related to employee matters can also be addressed through Union representatives or

directly with the Human Resources, Organizational Development and Sustainability.

The Compliance department investigates reported breaches, including but not limited to:

• Harassment at work, mobbing, discrimination;

• Failure to protect personal data;

• Other breaches of the Code of Conduct.

The Group has two Commissioners for the protection of the dignity of employees (one male and one female). Concerns can

be raised to them via email or through the company's internal social tool. Employees can also raise concerns to Union

commissioners. In addition, in line with the Whistleblower Protection Act (Zakon o zaštiti prijavitelja nepravilnosti, NN

46/22), which implements the EU Whistleblower Protection Directive, the Group has appointed a designated person

responsible for receiving and handling reports of irregularities. This ensures that employees have a confidential and secure

channel to report any misconduct or violations.

The Group has a formal grievance and complaints handling mechanism in place for employee-related matters. All reports

are reviewed by trained investigators who assess each case independently, following strict guidelines that ensure

objectivity and confidentiality. The investigation process adheres to the "need to know" principle, ensuring that information

is shared only with authorized personnel. Findings and conclusions are presented to senior management for appropriate

actions, and all cases are documented in a secure Case-Management System (CMS) to ensure proper tracking and

accountability.

Policy on employee involvement

There’s no specific policy regarding social dialogue and freedom of association, related content is part of the Code of

conduct. The Code of Conduct states that it is encouraged that the staff members are proactive and deal with change

constructively by anticipating it wherever possible. Any member of the Group’s staff is encouraged to express his or her

professional opinion or judgement on matters within their respective responsibility. The Code of Conduct mentions also

that the Group is obliged to enable channels for the exchange on relevant topics between the staff and the Board of

Management.

The Group's Collective agreements

There is no policy regarding collective bargaining. The Group aligns with legal regulations. Although there is no specific

policy regarding collective bargaining, the Group has implemented a collective agreement that includes regulations

regarding working time, such as the variable working time frame, overtime, rest periods and time recording, all in

accordance with national legal regulations - Croatian Labour Act). The collective agreement supports working conditions

with flexible working hours, primarily to counteract overwork and stress with flexibility, and to adapt working hours as best

as possible to the needs of employees.

The collective agreement covers all members of the Group, it means that applies to all employees of the Group. Collective

agreements are reviewed regularly (normally once a year) to ensure they remain relevant to current circumstances and to

comply with any legal changes. Additionally, the RBI Code of Conduct mentions the importance that employees are

enabled to have a good balance between working hours and private life.

The collective agreement on social benefits for the head office regulates social benefits for employees such as the Group

health insurance subsidy, conditions for discounted banking terms and the Christmas gift. The collective agreement in the

Group was adjusted in 2023 and resulted in increases in social benefits. The most senior responsible operational person is

the head of Human Resources, Organizational Development and Sustainability.

Group Raiffeisenbank Austria d.d., Zagreb291

Sustainability Statement

S1-2: Processes for engaging with own workforce and workers’

representatives about impacts

Employee participation is of great importance for the Group as well as for the employees. Capturing the mood among

employees and their needs offers an opportunity to address these, reveal potential problems and take measures to

improve employee satisfaction. For employees, it means having a voice, being heard, and thereby enhancing employee

engagement and loyalty. At the Group, there are several options to ensure employee participation.

This engagement is related to identified actual positive impacts of the Group on its own workforce (Equal treatment and

opportunities for all, working conditions, Health and safety, Social dialogue; Freedom of association,Secure employment;

Adequate wages; Collective bargaining; Work-life balance) and potential negative impact related to privacy.

CEO calls

Different communication platforms within the Group include effective formats for interaction such as the “Update from

the CEO” calls. These one-hour calls start with a report by the CEO on the current situation before giving employees the

opportunity to ask questions. These questions are then answered live by the CEO. The Group uses Microsoft Teams live

events for this platform so that all employees can participate. This format has proved extremely popular with extremely

high level of participants.

Updates from the CEO (with possibility of anonymous chat) are held quarterly. The company’s social network app is

available constantly to send anonymous questions.

The CEO is the most senior person responsible for ensuring that employee engagement happens.

Employee surveys

To better understand and fulfill the needs and expectations of its employees related to material negative and positive

impacts, it is ensured that the Group listens to its employees. The Group achieves this through annual employee surveys,

pulse surveys, and questionnaires on processes and projects. The head of Human Resources, Organizational Development

and Sustainability is the most senior person responsible for the employee surveys.

This year an Employee Engagement Survey took place from February 26 to March 8. The survey is hosted by a new group-

wide survey tool, which allows the leaders to directly access their team’s survey results to jointly reflect in a timely manner.

Anonymity and data security are of utmost importance and are ensured by the external partner Medallia. The feedback

was only shared in aggregated form. These surveys incorporate feedback related to sustainability matters where material

impacts were identified.

The survey results provide valuable insights into employee engagement and workplace satisfaction, helping the Group

enhance its work culture and address any potential concerns proactively. In addition to formal surveys, open

communication channels, such as internal platforms and employee forums, further encourage continuous dialogue and

foster a culture of transparency and trust.

Labour Union

The active participation of employees is also made possible via their interest group, the Labour Union, which initiates a

wide range of activities throughout the year.

There is no Global Framework Agreements (GFA) signed with Union representatives in the Group. However, the Group has

its own Collective Agreement signed with Union representatives in place. Collective Agreement is fully aligned with local

legislation and with best market practice in relation to all aspects of employee’s rights including human rights of the Group

employees. Provisions related to: protection of life and health of the Group employees, protection of the Group employees

dignity, prohibition of every form of discrimination or mobbing, are included into the Group Collective Agreement. These

provisions give framework and ensure protection of human rights of the Group employees. Insight into potential cases of

conduct contrary to stated provisions is available and allows the Group as employer to react, act timely and conduct all

necessary measures to prevent and exclude such conduct and ensure full protection of employee’s rights.

Group Raiffeisenbank Austria d.d., Zagreb292

Sustainability Statement

The Group employees are actively involved in the European Works Council (EWC), with their elected representative

participating in discussions. In the EWC of RBI, 12 representatives from seven EU countries, including Croatia, are present. A

regular exchange takes place between workers’ representatives and the RBI Group’s management, with representatives

from all network banks engaged in discussions. These meetings occur at least once per quarter in Austria, ensuring

ongoing dialogue and collaboration. The Group’s representative in the EWC ensures that all employees, including

management, are informed about topics relevant to the EWC's scope of work. For matters concerning specific groups of

employees, management is notified accordingly, and communication is handled on a need-to-know basis by the Union

representative when important information needs to be shared.

The Management Board is responsible for ensuring employee engagement, while the operational responsibility for this lies

with the Head of Human Resources, Organizational Development, and Sustainability at the management level.

S1-3: Processes to remediate negative impacts and channels for own

workforce to raise concerns

The Group identified potential negative impact to own workforce related to privacy. This potential negative impact if it is to be

materialized the Group already set the processes to remediate negative impacts and channels for employees to raise concerns.

Whispli tool

The “Whispli” tool is available to all employees of the Group and can be used to report incidents of a commercial or social

nature. Corporate misconduct, violations of laws or breaches of the Code of Conduct such as bribery and corruption, conflicts of

interest or harassment in the workplace, bullying and discrimination as well as fraud and theft can be reported via an

anonymous and secure mailbox. The reports are processed by a case manager/appointed WB officer. For more details, including

information about the assessment that people are aware of and trust these structures, please see chapter Whistleblowing.

Commissioner for the Protection of Workers Dignity

All employees of the Group, irrespective of their status or role, can approach the Commissioner for the Protection of

Workers Dignity in confidence (by booking tool, e-mail, phone or in person) in order to clarify questions, obtain information,

discuss matters and situations informally, and seek help There are two Commissioners for the Protection of Workers

Dignity in confidence (male and female), who specialize in addressing such concerns. Appropriate measures are then

defined and executed. The independence and neutrality of the position is guaranteed. This position not only offers an

additional option for addressing potential social risks, such as misconduct, discrimination or harassment in the workplace,

in a confidential manner. It also serves as a knowledge hub that draws the organization’s attention to systemic problems

and therefore promotes the development of a sustainable culture in a preventative and transformative way. This systemic

structural pillar is ensured by the fact that the content of these cases is documented, analysed and collected

(anonymously, and without the possibility of identifying the persons concerned). Conclusions for the entire organization are

drawn continuously on the basis of this material. Commissioners for the Protection of Workers Dignity may approach to

the Management Board and rise potential issues or problems that need to be addressed and resolved.

The Group ensures whistleblower protection and a safe reporting environment through multiple confidential channels.

Employees can anonymously report misconduct via the Whispli platform, ensuring strict confidentiality and adherence to

the "need to know" principle. Additionally, all employees, regardless of status or role, can seek support from the

Commissioners to address concerns related to misconduct, discrimination, or harassment. These Commissioners operate

independently and neutrally, offering both case-specific support and systemic insights to improve workplace culture.

Employees can also send anonymous messages to the Board, HR, or Compliance through the internal Jenz platform,

further reinforcing the Group’s commitment to transparency and employee protection. Any confirmed retaliation is met

with disciplinary measures, and the Group complies with the Croatian Whistleblowing Act (Zakon o zaštiti prijavitelja

nepravilnosti, NN 46/22) to ensure legal safeguards and continuous monitoring by senior management.

Other channels for own workforce to raise concerns – internal social network Jenz

In the Group's social network 'Jenz', employees can send an anonymous message to the Board, Human Resources,

Organizational Development and Sustainability, or Compliance. The messages are completely anonymous, and the sender

cannot be identified in any way). Only the recipients designated by the sender (Board, Human Resources, Organizational

Development and Sustainability, Compliance, or a combination of the three mentioned) can see the content of the

message, which is delivered directly to their official email mailbox. Corporate communications and employer branding

department is the internal owner of this tool.

Group Raiffeisenbank Austria d.d., Zagreb293

Sustainability Statement

S1-4: Taking action on material impacts on own workforce, and

approaches to managing material risks and pursuing material

opportunities related to own workforce, and effectiveness of those

actions

The Group recognizes that its employees are fundamental to the company’s long-term success. Ensuring fair working

conditions, fostering an inclusive and engaging workplace, and continuously improving employee well-being are at the core

of the Group’s strategic approach. To address material impacts on its workforce, the Group implements targeted actions.

Overview of action fields


	Material topics related to material impacts
Topic	Diversity, equity and inclusion	Employee development	Health	Employee involvement	Employee relationships
Diversity officer - formal governance structure	x
General diversity training courses (S1-1 AR 17c)	x
Woman empowerment programs	x	x
Generation management	x		x
Employment of people with disabilities (S1-12 AR 76)	x		x
LGBTIQ+ programs	x		x
Diversity - external memberships	x
Dependent care programs S1-15	x		x		x
Teleworking	x		x		x
Part-time-work (parents) (S1-6)	x		x		x
Part-time-work (other than parents)(S1-6)	x		x		x
Paternity leave in event of a birth (beyond statutory requirement) (S1-11)	x				x
Talent management (S1-1 AR 17h)	x	x
Trainee programs		x			x
Educational leaves (S1-15)		x			x
Transition assistance programs (S1-11)		x
Programs for mental health		x	x
Cooperations with universities		x
Attractive employer recognition		x
Executive training on work-life balance		x	x		x
Health management training		x	x
Health checks			x
General health consulting			x
Access to non-occupational medical and health care services			x
Voluntary health services			x
Consulting on ergonomics			x
Burn-out prevention and support			x
Physical health programs			x
Bank robberies - psychological support			x
Promotion of sport and wellness activities			x
Promotion of the company canteen			x
Promotion of pension fund					x
Special terms bank products					x
CEO calls				x
Employee survey				x

In future period the Group plans to develop existing and new actions and measures in accordance with the material topics

stemming from double materiality assessment and to adopt target values.

Actions implemented at the Group are subject to detailed and precise planning at the RBI Group’s and local level to ensure

maximum effectiveness. Various tools are used to evaluate the effectiveness of individual measures. For example,

employee surveys are conducted regularly to provide insights into how the measures and their effectiveness are perceived

by employees. The survey assesses perceptions on aspects such as flexibility and work-life balance, collaboration, learning

and development opportunities, and diversity. Regular exchanges with employees and managers also reveal how the

measures are received and whether they are effective in the relevant areas.

Group Raiffeisenbank Austria d.d., Zagreb294

Sustainability Statement

Key areas such as work-life balance, employee engagement, employee development, and health fall within the

responsibilities of Human Resources and are addressed by the staff of the Human Resources, Organizational Development

and Sustainability.

The Group takes a proactive approach to addressing and remedying actual material impacts on its workforce by

implementing targeted measures that ensure fair and supportive working conditions. When material impacts arise, the

Group provides appropriate remedies through structured reporting channels, internal investigations, and corrective actions

as described in paragraph S1-3: Processes to remediate negative impacts and channels for own workforce to raise

concerns.

Diversity, equity and inclusion

Should cases of discrimination still occur, the Group has processes and mechanisms in place for reporting such cases, so

that they can be reviewed. All units have access to the Whispli platform, which falls under the responsibility of Compliance.

This platform enables employees to anonymously report cases of harassment, bullying or discrimination in the workplace,

as well as other violations of the Code of Conduct. The measures are implemented continuously.

The Human Resources, Organizational Development and Sustainability is responsible for diversity and inclusion issues.

According to the RBI Group’s directive, the Group has appointed diversity officer, who serves as a point of contact for these

issues. The diversity officers from the RBI Group maintains contact with the local Group diversity officer to review the

implementation of diversity and inclusion policies, exchange ideas, and share best practices and insights. The Group can

determine its internal structure for diversity and inclusion topics independently.

Furthermore, various diversity training courses are offered across the RBI Group’s to expand the knowledge of employees

on the subject. Managers in the Group are required to undergo yearly education on anti-discrimination topic that explain

the basic concepts in the fight against all forms of discrimination. Its goal is to raise awareness about the topic and all

managers are obliged to participate. From the end of 2023, the Group started a project of raising awareness on diversity

topics through workshops and webinars for employees. In 2023 interactive workshop was held for management on the

advantages of diversity in workplace. Workshop addressed possible unaware prejudice and stereotypes that undermined

their management role and team development. Workshops included video materials as prework and self-reflection prior

and post workshop. 46 managers participated in the workshop.

In 2Q 2024 new cycle of diversity webinars available for all employees started. The first topic was 'Understanding

prejudices, stereotypes and discrimination'.

In addition, many units have additional programs to promote women in the workplace. Gradual return from parental leave

for mothers and additional days of paternity leave for fathers are offered in Croatia.

Global labour market trends show that flexibility is particularly desirable for many employees, which is why the Group

offers a hybrid working option as well as the possibility of working part-time. In addition, the Group offers the possibility of

educational leave.

To facilitate the work-life balance, the Group allows based on case by case analysis part-time work of its employees.

The Group is aware that handling diversity impacts both employee well-being and, consequently, work performance. All

the above-mentioned measures are intended not only to familiarize employees with diversity but also to integrate it into

their daily work routine.

The Group signed the respective national Charter of Diversity by the Croatian Business Council for Sustainable

Development (Hrvatski poslovni savjet za održivi razvoj - HR PSOR).

Employee development

The continuous development of the employees is important for meeting legal and personal requirements as well as

expectations. Therefore, as described in the paragraph on policies the Group has a structured performance management

system aimed at enabling employees to develop personally and professionally. Performance management as a process is

geared towards permitting employees to perform at their best and grow to their full potential, thereby assuring the future

success of the company. It also ensures that all employees are clear about their expected contribution and aligned with

the overall targets of the organization. The Group is a learning organization. All employees are encouraged and supported

to continue their learning journey and shape their development, as further outlined in the following paragraphs. As a

learning organization, the continuous development of its employees is an ongoing process.

Group Raiffeisenbank Austria d.d., Zagreb295

Sustainability Statement

Development and learning take place continuously, combined with feedback and retrospective analyses as an integral part

of day-to-day work. With regard to the learning journey for talented individuals, special care was taken to establish a

supportive process that serves to promote sustainable learning agility, where the talents themselves play an active role in

their own career development. This is in line with the principle that the learners are the heart of their development. The

Group is proud of its employees and the skills they have built up and developed in the past. Giving each and every

individual the opportunity for personal and professional development is a way of persuading more employees to remain

with the Group for the long term. Managers are encouraged to hold development discussions with their employees and

document their goals.

To meet the growing demand for knowledge in the area of sustainability, particularly in sustainable finance, the RBI Group

ESG & Sustainability Management department established two RBI Group-wide key learning formats, of which the

comprehensive online training module that is updated annually and covers various areas of sustainability such as risk,

human rights, and business is implemented on the Group level.

It is comprised of 3 packages and 13 modules, distributed in this respect:

• Module 1: Overview on Sustainability within Economy

• Module 2: Overview on Sustainability in RBI

• Module 3: Responsible Banker

• Module 4: Responsible Banker - Markets, Trends and Analysis

• Module 5: Responsible Banker - Green and Social Bonds

• Module 6: Fair Partner - Employees with main focus on Diversity

• Module 7: Fair Partner - Inhouse Ecology

• Module 8: Engaged Citizen

• Module 9: Climate-related and Environmental Risk Management

• Module 10: Regulatory ESG Driver for Banks and Clients

• Module 11: Sustainable Finance - Retail ESG

• Module 12: Human Rights

• Module 13: Ethics & Morality

• Sustainability Competence - Certificate Basic: This selection offers the basic eLearning modules on Sustainability

(Modules 1-3, 6-10, 12)

• Sustainability Competence - MiFID Package: This Module offers all MiFID relevant eLearnings and delivers MiFID

training hours (Modules 1-5 & 9-12)

• Sustainability Competence - Certificate Advanced: This selection contains all 13 eLearning Modules available on

the Sustainability topic.

For the purpose of further management development and aligning with the RBI leadership competency model, the Group

conducted a comprehensive assessment center for the Bank's B-1 management and the Group's Board members. The

assessment center comprised behavioural testing, competency interviews, role-playing, and group exercises. The

assessment was meticulously designed to align with the core RBI leadership competencies. The outcome of the

assessment center provided detailed insights into the competency levels of each B-1 manager and Group's Board

members. Based on these results, we initiated the creation of tailored development plans to address areas where

individuals could enhance their capabilities and realize their full potential. The results were communicated to participants

through individual feedback sessions, and in collaboration with the respective Board member, they began working on

specific development activities.

Additional, ESG Business Development Team in RBI also created Retail ESG Training eLearning. The following training is

mandatory for all retail employees in RBI Group and is part of the onboarding process for new retail employees at the

bank. At the Group level, 678 employees in the target group finished this education in 2024.

Employee involvement

To maintain high employee satisfaction, it is important to give employees a voice. The Group therefore has various

formats and bodies in place that facilitate exchange between employees and management, or act as a mouthpiece for

the employees.

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Sustainability Statement

At the Group there are many formats offered to stimulate exchange, such as joint calls with the CEO, where employees

have the opportunity to ask questions anonymously.

The employee surveys are an especially important tool for capturing employee sentiments and giving them the

opportunity to anonymously provide suggestions for improvement or highlight what they appreciate. The employee survey

should be conducted regularly, approximately every two years.

Beside the already mentioned tool Whispli, the Group offers other different format to foster exchange - a social tool for

anonymous reporting. Of course, HR employees can also be contacted if any problems arise. Additionally, the Group has

appointed Commissioners for the Protection of Workers Dignity that take a neutral and impartial position, assists in

conflict resolution and offers coaching.

The effectiveness of the measures will be evaluated based on how many employees use the tools provided.

Corporate volunteering is also a way of engaging with employees and improves their satisfaction. From 2023 corporate

volunteering is more formalized with a new internal procedure that prescribes general provisions, rules, and obligations in

terms of RBA. Employees have up to 3 days of paid leave per year during which they can volunteer in areas: Environmental

protection, Help for children, people with disabilities and vulnerable groups, educational actions, Sports initiatives,

Protection of animals. The number of paid leave days for corporate volunteering is monitored.

Employee relationship

Especially in times of global crises, inflation and uncertainty, it is particularly important to provide employees with security.

This also has a significant impact on employee satisfaction and influences whether employees choose to stay with the

company or leave.

None of the companies offer their employees contracts with non-guaranteed working hours. The proportion of temporary

employment contracts is also very low in the Group and is usually offered only in cases of absence replacements, for

students or in the first months of employment.

It is of great importance for the Group to offer employees permanent and secure employment contracts in line with their

needs.

Of course, all legal provisions regarding health insurance, unemployment insurance, accident insurance, and parental leave

are adhered to by the Group.

Health

The health of employees is of utmost priority. It is a matter of course that the Group ensures that the health of its

employees is not compromised in any way.

The Group established relevant committee and representatives to comply with legally mandated occupational safety and

health standards. The resulting measures apply to all the Group employees. In addition to the legally mandated health

care measures, numerous additional programs are offered.

Besides physical health, mental health is of significant importance. To prevent health issues such as burnout, it is

important to provide employees with a good work-life balance and also to offer them opportunities to access mental

health services. The offerings range from webinars and courses to consultations with coaches or psychotherapists.

The Group offers regular health checks, and in some cases, employees can access additional examinations at discounted

prices. In addition to these health checks, the Group has developed the "Be Well" program, which encompasses various

initiatives aimed at promoting both mental and physical well-being. Specifically, the program includes sports courses (both

group and online), partnership with Rajfica – a sports and recreational society for employees, further training on health-

related topics, and discounts on fitness club memberships. To support physical health, significant emphasis is placed on

ensuring the correct ergonomic design of workspaces.

The Group has a program focused on the well-being of our employees, i.e. people's mental and physical health. The

program is intended for all employees, and its goal is to educate and acquire skills in the field of coping with stress,

recognizing stress in employees and timely response to prevent the occurrence of burnout. It also includes physical health

care through group exercise and education on physical activity and healthy diet.

Group Raiffeisenbank Austria d.d., Zagreb297

Sustainability Statement

In the Group regular health check available to all employees once per year. All employees have additional health insurance

and available discounts and special prices for medical insurance and private medical services. In the Group gradual returns

from parental leave for mothers and additional days of paternity leave for fathers are offered. The Group has a Diversity

Officer, who serves as a point of contact for diversity and inclusion issues. Measures are available to all employees.

For activities related to employee wellbeing program feedback from employees is gathered.

In addition, a Group employee who has suffered an assault, robbery or an attempted armed robbery at the workplace has

the right to psychological help and one week of recovery in a health resort at the Group expense.

S1-5: Targets related to managing material negative impacts, advancing

positive impacts, and managing material risks and opportunities

There are general goals, however, targets related to material IROs have not yet been adopted. The targets are mainly

designed under the directive of the RBI Group, and the Group is responsible for meeting the targets.

Diversity

In 2025, the updated and comprehensive Diversity, Equity & Inclusion Policy will be published, and its RBI Group-wide

implementation will begin.

The target quota for the underrepresented gender in senior management at the Group (Supervisory Board, Board of

Management, second tier of management) by 2024 has been set at 25 percent women in leadership positions and was

reached by the Group in 2024. Target quota is related to subtopic Equal treatment and opportunities for all.

Social dialogue

To strengthen employee participation, regular employee surveys will be conducted both, with engagement metrics being

developed for this purpose in 2025.

Adequate wages

To meet the requirements of the Pay Transparency Directive, which will come into force in 2026, a project on salary

transparency will be launched on the RBI Group level in 2025 to identify and address any necessary actions.

Cross-metric methods and significant assumptions

The measurement of the metrics has not been validated by any external party other than the entity responsible for the

quality assurance of the non-financial statement.

The figures were reported as headcounts either as of the reporting date or for a period. Where it was possible to provide

either point-in-time values or average values, point-in-time values were disclosed.

Group Raiffeisenbank Austria d.d., Zagreb298

Sustainability Statement

S1-6: Characteristics of the undertaking’s employees

For the calculation of the metrics in the following disclosure only Group members Raiffeisenbank Austria d.d. and Raiffeisen

Leasing d.o.o. are included, as active headcount, and according to ESRS S1 point 50 a, as Raiffeisenbank Austria d.d. and

Raiffeisen Leasing d.o.o. are companies within the Group with more than 50 employees. Also, it does not include

Management board members of both companies. In financial statements number of employees is disclosed as total

headcount for the whole Group. This methodology applies to whole S1 standard.

Number of employees by gender in 2024


in headcount	31/12/2024
Male	434
Female	1,288
Other	0
Not reported	0
Total	1,722

Number of employees by employment type


	31/12/2024
in headcount / FTE	Male	Female	Other	Not disclosed	Total
Employees	1.288	434	0	0	1.722
Permanent employees	1,279	430	0	0	1,709
Temporary employees	9	4	0	0	13
Non-guaranteed hours employees	0	0	0	0	0
Full-time employees	1.286	434	0	0	1.720
Part-time employees	2	0	0	0	2

Employee turnover


in headcount	31/12/2024
Employees who left	176
Rate of employee turnover	10%

These metrics use headcounts which, according to the Group terminology, include active headcounts. This comprises all

employees with valid employment contracts excluding those on maternity and long-term leave or other types of

sabbaticals.

The rate of employee turnover is calculated by dividing the total number of employees who leave voluntarily, due to

dismissal, retirement or death in service by the total number of employees. In 2024 on the Group level 176 employees left

the company and 163 was newly employed.

Additionally, and related to the Group’s own workforce dedicated resources in the financial statements can be found in

note (34) Operating Expenses of the annual report.

S1-7: Characteristics of non-employees in the undertaking’s own

workforce

For the calculation of the metrics in the following disclosure only Group members Raiffeisenbank Austria d.d. and Raiffeisen

Leasing d.o.o. are included.

Number of non-employees in 2024 is 60.

Non-employees are the individuals who come to the Group under a service contract between the Group and another

company to provide the services defined in the service contract. Additional information on the most common types of non-

employees can be found in the sub-chapter ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction

with strategy and business model of the chapter Own workforce.

Group Raiffeisenbank Austria d.d., Zagreb299

Sustainability Statement

S1-8: Collective bargaining coverage and social dialogue

For the calculation of the metrics in the following disclosure only Group members Raiffeisenbank Austria d.d. and Raiffeisen

Leasing d.o.o. are included.

All employees are covered by defined the Group collective bargaining agreement. Although the Group has not adopted

collective bargaining policy considering that workers union is active in the Group and that union negotiates with

Management Board regarding their rights, the collective agreement has been signed. The Group has a representative in

European Works Council (EWC). The Group has no employees outside the EEA. Non-employees are not covered by collective

bargaining agreement. All of the Group employees are 100% covered by workers' representatives.

S1-9: Diversity metrics

For the calculation of the metrics in the following disclosure only Group members Raiffeisenbank Austria d.d. and Raiffeisen

Leasing d.o.o. are included.

Number and percentage of persons at the top management by gender in 2024

Supervisory Board


in headcount	31/12/2024
Male	8	80%
Female	2	20%
Total	10	100%

Management Board


in headcount	31/12/2024
Male	3	50%
Female	3	50%
Total	6	100%

B-1 (second tier of management)


in headcount	31/12/2024
Male	22	50%
Female	22	50%
Total	44	100%

B-2 (third tier of management)


in headcount	31/12/2024
Male	25	32.47%
Female	52	67.53%
Total	77	100%

Number and percentage of employees by age in 2024


in headcount	31/12/2024
Under 30 years old	153	8.89 %
Between 30 and 50 years old	1,142	66.32 %
Over 50 years old	427	24.8 %
Total	1,722	100 %

S1-10: Adequate wages

All the Group employees are paid an adequate wage.

Group Raiffeisenbank Austria d.d., Zagreb300

Sustainability Statement

S1-11: Social protection

All employees (100%) are covered with social protection, the Group executes legally prescribed provisions. Salary

compensation during sick leave for all employees is prescribed by the local Law. Additionally, in the Group, during the

temporary incapacity for work of the worker for up to 42 days, the employee is entitled to salary that is above prescribed

by the local law. All employees have the right to the benefit material assistance payment due to serious illness that is

provided by the company. Additionally, an employee whose employment relationship with the Company ends due to

retirement has the right on severance pay in line with defined conditions (e.g. minimum 10 years of experience in the

Company) above legally prescribed.

S1-12: Persons with disabilities

In the Group there was 3,43% of total number of employees that were persons with disabilities.

This metric is based on local law regulations. According to local laws, an employee can be classified as disabled by a

designated authority if they meet specific criteria. For the calculation of the metrics in the following disclosure only Group

members Raiffeisenbank Austria d.d. and Raiffeisen Leasing d.o.o. are included.

S1-13: Training and skills development metrics

For the calculation of the metrics in the following disclosure only Group members Raiffeisenbank Austria d.d. and Raiffeisen

Leasing d.o.o. are included.

Percentage of employees that participated in regular performance and career development

2024


in per cent	31/12/2024
Employees that participated in regular performance and career development reviews	86.82%
Male	89.86%
Female	85.79%

Average number of training hours per employee in 2024


in hours	2024
Trainings per employee	41.38
Male	35.37
Female	43.41

S1-14: Health and safety metrics

Our own workforce is 100% covered by our health and safety management system based on legal requirements and/or

recognized standards or guidelines. There were no fatal work-related injuries. There were no cases of recordable work-

related ill health. 363 working days were lost, due to injuries at work. We do not have cases work-related ill health including

acute, recurring, and chronic health problems caused or aggravated by work conditions or practices. We do not have cases

work-related ill health including acute, recurring, and chronic health problems caused or aggravated by work conditions or

practices. There were no injuries when working from home or from a separate workplace. For the calculation of the metrics

in the following disclosure only Group members Raiffeisenbank Austria d.d. and Raiffeisen Leasing d.o.o. are included.

Group Raiffeisenbank Austria d.d., Zagreb301

Sustainability Statement

Fatalities due to work-related injuries and work-related illnesses


	2024
Number of fatalities as a result of work-related injuries among employees	0
Number of work-related accidents	5
Rate of recordable work-related accidents	1.65%

S1-15: Work-life balance metrics

All employees of the Group (100%) are entitled to family-related leave (paternity, maternity, carers’ leave) through social

policy and collective bargaining agreement.

Employees that took family-related leave in 2024


	Number of employees that are entitled to family- related leave	Number of employees that took family-related leave	Percentage of employees that are entitled to family- related leave	Percentage of employees that took family-related leave
Parental leave - paternity	434	8	100%	1.84%
Parental leave - maternity	1.288	74	100%	5.75%
Carers' leave - male	434	10	100%	2.30%
Carers' leave - female	1.288	71	100%	5.51%

S1-16: Remuneration metrics (pay gap and total remuneration)

Gender-specific pay gap

The gender pay gap according to ESRS requirements purely shows the difference of average pay levels between female

and male employees, expressed as percentage of the average pay level of male employees. This required approach is a

straightforward calculation without any regression analysis (no inclusion of natural log of wages on gender and other pay

factors like experience, location, education, purchasing power and tenure). Therefore, the ratio has very limited significance

in this form. As of 31.12.2024, the respective Group ratio is 21 per cent.

In addition, an analysis of the equal pay gap is currently underway within RBI Group, which also includes the Group, in

accordance with the Pay Transparency Directive (Directive (EU) 2023/970), which examines whether equal pay is paid for

equal positions.

Ratio of basic salary and remuneration of women to men in 2024


in percentage	Gender pay gap basic salary	Gender pay gap total remuneration
B-1 (second tier or management)	17.35%	17.33%
B-2 (third tier or management)	11.05%	11.26%
Other managers	13.90%	13.66%
Other employees	18.12%	16.36%

The annual total remuneration ratio includes the base salary, the role-based allowance and – where applicable – the

annual variable target remuneration.

Total remuneration ratio

The ratio of the annual total remuneration of the highest-paid individual to the median of the annual total remuneration

of all employees (excluding the highest-paid individual) for 2024 is 17.9.

Group Raiffeisenbank Austria d.d., Zagreb302

Sustainability Statement

S1-17: Incidents, complaints and severe human rights impacts

In 2024 there were no work-related incidents of discrimination on the grounds of gender, racial or ethnic origin, nationality,

religion or belief, disability, age, sexual orientation, or other relevant forms of discrimination involving internal and/or

external stakeholders across operations in the reporting period.

There were no complaints filed through channels for people in the undertaking’s own workforce to raise concerns

(including grievance mechanisms).

There were no fines, penalties, or compensation for damages as a result of the incidents and complaints disclosed above

There were no severe human rights incidents connected to the Group’s workforce in the reporting period.

Group Raiffeisenbank Austria d.d., Zagreb303

Sustainability Statement

S2 Workers in the value chain

ESRS 2 SBM-3: Material impacts, risks and opportunities and their

interaction with strategy and business model

Material negative impacts (Value chain – downstream)

The Group has determined that value chain workers are primarily impacted through it’s financing and investing activities in

its downstream value chain. This means that the workers employed by the customers who receive the Group’s financing

are the ones most likely to face challenges such as health and safety risks, inadequate wages, or insufficient social

protection. Consequently, the Group directs its due diligence efforts toward understanding and mitigating these potential

negative impacts in the financed portfolio, recognizing the role that its lending and investment practices can play in either

perpetuating or alleviating poor working conditions. By focusing on labour standards and social risks when evaluating

borrowers and investees, as a standard decision-making process which takes into account information collected through

client questionnaires and ESG Score, the Group aims to promote human rights among the affected worker groups in its

value chain. The Group does not have detailed information about characteristics of workers in the value chain. This does

not have significant effect at the moment as the Group collects ESG information from companies in the value chain trough

the questionnaires (according to ESG Score process and HROK questionnaire). Collection of these data will be upgraded and

improved in next two years all according to ESRS 1 point 132. More information related to value chain workers who are likely

to be materially impacted by the Group, including impacts that are connected with the undertaking’s own operations and

value chain, including through its products or services , as well as through its business relationship are described in chapter

ESRS 2 SBM-3: Material impacts, risks and opportunities and their interaction with the strategy and business model.

S2-1: Policies related to value chain workers

Code of Conduct

As a member of the RBI Group, the Group adheres to RBI Group’s Code of Conduct. Key aspects of the Code of Conduct that

are associated with human rights set out that the Group respects and supports the protection of human rights, avoiding

any involvement in business relating to products that are intended to be used for violations of human rights. The Code of

Conduct is based on its corporate values and ethical principles. The Group’s role as a fair partner in the business world is

characterized by responsibility towards all its stakeholders, especially its customers, suppliers, staff members and

shareholders, as well as society as a whole. The Group respects and supports the protection of human rights as stipulated

in the European Convention on Human Rights, the Universal Declaration of Human Rights, and the UN Guiding Principles on

Business and Human Rights. The Group aims to engage in business that is in line with these principles and strives to neither

directly nor indirectly finance any transactions, projects or parties, nor cooperate with any business partners (including

customers, service providers and suppliers) that do not adhere to these standards or are suspected of human rights

violations, including any form of modern slavery and human trafficking. The Group seeks to avoid any business involving

products that are intended to be used for the abolition of demonstrations, political unrest or any other violations of human

rights. This applies to countries where political unrest, military conflicts or other violations of human rights are either

ongoing or expected. The Group is aware of sensitive business fields (especially, but not limited to, nuclear power, coal,

military goods and technologies in the defense sector, gambling) which are handled with care and for which internal

policies have to be followed by staff members (see the description of the Group policies below). For a general description

of the Group’s monitoring process, refer to chapter G1-1: Corporate culture.

Furthermore, the Group requires its suppliers to adhere to the principles set out in the Code of Conduct for suppliers (see

chapter G1-2: Management of relationships with suppliers). The scope, responsibility, monitoring process and publication

details can be found in chapter G1-1: Corporate culture.

Human rights policy

The Human rights policy is adopted at the Group level and it sets out the Group’s values, areas of impact and influence, as

well as its responsibilities in relation to human rights in accordance with the Code of Conduct. This illustrates the measures

that the Group takes to comply with these responsibilities, such as respecting, promoting and fulfilling human rights within

its sphere of influence and not supporting any form of child labour, forced labour, human trafficking or modern slavery.

Group Raiffeisenbank Austria d.d., Zagreb304

Sustainability Statement

The policy serves as a starting point for implementing a client-level human rights due diligence process, with the goal of

avoiding or mitigating negative impacts relating to working conditions, equal opportunities or any other work-related

rights. The Group is committed to respecting the UN Guiding Principles on Business and Human Rights and conducting

human rights due diligence. This means that the Group fulfills its responsibility to respect human rights and manage

negative impacts on human rights that it causes, contributes to, or is directly linked to. In addition, the Group analyses

current structures and processes with regard to possible human rights violations.

If necessary, new structures and processes are established according to the principle of proportionality to facilitate

compliance with the human rights policy. Annual monitoring is introduced and the policy is updated to reflect all progress

made in this respect. More information regarding the Human rights policy can be found in the sub-chapter Human rights

policy in the chapter S1 Own workforce.

Human rights due diligence approach in general

Due diligence is the process of identifying, tracking, preventing, mitigating and remediating human rights impacts

associated with the company’s activities and determining how to address them. When identifying the human rights

impacts of the Group’s activities, the local and national contexts and involved industries must be taken into consideration

(e.g. a local business in a high-risk industry within the European Union may have a lower impact than a low-risk industry

within a high-risk country).

The key element in adhering to the principle of respecting human rights is the risk-based human rights due diligence

process. This is applied before entering into a new business relationship, and to existing business relations on a regular

basis if the human rights data points are already available. Once identified, the human rights risks are analysed and

assessed. Information on the scale and scope of these risks, as well as on possibilities for improving the situation, is

gathered from the customer in question by the responsible process owner or business area (e.g. via specific due diligence

questionnaires). Indicators of assessment include the type of sector and business activity.

The evaluation is modelled on a traffic light system, whereby certain sectors and situations may pose a high risk from a

human rights perspective in the event of a business engagement and therefore have to be excluded. There may also be

particularly risk-prone sectors that require very careful assessment of human rights risks. Any other sectors and business

activities are not risky or only involve a small amount of risk. During the assessment, information is analysed as to whether

the potential risk is sufficiently and effectively mitigated, or whether further measures are necessary.

More serious risks are given priority. If the Group causes or contributes to a negative impact on human rights, steps will be

taken to mitigate the impacts or to avoid recurrence. If necessary, preventive measures will be put in place to avert further

risks on a case-by-case basis. The UN Guiding Principles on Business and Human Rights stipulate that a corporation that

causes or contributes to negative human rights impacts has to provide or contribute to remediation. In the event of harm

caused by a company that is directly linked to the Group through a business relationship, the Group will make every effort

to use any leverage it may have vis-à-vis the company to encourage it to remediate this and avoid any future violations,

unless such attempts are deemed to be counterproductive or ineffectual. If a solution is not (or only partially) possible,

further measures to mitigate the remaining aspects of the negative impact will be evaluated, which may lead to

termination of the respective business relationship.

The procedure for fulfilling human rights due diligence obligations, which is anchored in the Human Rights Policy, is a

continuously evolving working and learning process that takes the new EU regulatory requirements into consideration and

aligns itself with the UN Guiding Principles on Business and Human Rights. The policy is based on the following UN and

European human rights standards and EU regulations: the Universal Declaration of Human Rights, International Covenant

on Civil and Political Rights, International Covenant on Economic, Social and Cultural Rights, Fundamental Principles of the

International Labour Organization (ILO).

For more details of the Human rights policy, please refer to the chapter S1 Own workforce.

Process policies (lending business)

Corporate rating manual and counterparty credit policy

In addition to the respective polices on different sectors (such as tobacco, thermal coal etc.), individual customers are also

assessed via an ESG scoring model, which is regulated in the Corporate Rating Manual that is developed at the RBI Group

level, and adopted at the local Group level. Within the ESG scoring process (for more details, see chapter Corporate ESG

score model), potential negative impacts and concerns relating to value chain workers or affected communities are

assessed within the social and governance score.

Group Raiffeisenbank Austria d.d., Zagreb305

Sustainability Statement

This means that any corporate customer of the Group will be assessed and screened if negative impacts are identified, or

if the customer is in the process of taking action or implementing remediation to remove potential negative impacts. The

main objective is to assess customers in terms of their social and governance performance – as well as their long-term

repayment ability. ESG scores are used for credit portfolio steering via risk costs and pricing impacts.

The policy’s scope refers to the Group’s entire corporate loan portfolio, irrespective of the customers’ geographical

location. Therefore, across the Group, all corporate customers are required to be assessed in terms of their ESG

performance via the ESG scoring approach.

Credit Risk management Non-retail is responsible for the Corporate Rating Manual as well as the ESG scoring model. The

ESG score and the credit rating are assessed together in one major process step.

The requirement of an ESG score or customer-related ESG score assessment stems from the following standards:

• EBA guideline 2020/06 – Loan origination and monitoring

• Regulation 2020/852 – EU taxonomy

The ESG scoring allows the following stakeholders to derive and extract information within the credit lending process:

credit portfolio management (country, industry limits), underwriting departments (for credit risk management statement),

account managers and risk controlling.

The manual therefore has to be amended on a continuous basis to ensure that the most recent standards and aspects

relating to ESG performance are covered. It is approved by the Management board and published internally to ensure that

the responsible employees are familiar with the ESG scoring.

In addition, several meetings with stakeholders (with account managers, underwriting departments etc.) take place within

a calendar year to ensure the effectiveness of the process described in the manual. Changes to the manual are

coordinated with the stakeholders in advance and communicated to them in a timely manner.

Business compliance framework for institutional clients and corporate customers

The Group’s business compliance framework is a policy which serves as the guiding document that determines the Group’s

compliance risk appetite in the institutional clients and corporate customers segments or equivalent areas of responsibility

at the Group. A separate policy is available for each customer segment. The policies outline the definition and weighting of

each compliance risk indicator and the follow-up measures depending on the final risk assessment, which can range from

enhanced due diligence through to the termination or rejection of a customer relationship.

Among the various indicators defined within the scope of the framework, adverse information derived from media on

countries and customers plays a significant role in the weighted risk assessment. Human rights implications form part of

the adverse media screening. The implementation is carried out through the use of various tools and processes as part of

the ongoing indicators analysis.

The key stakeholders are all departments of RBI that are exposed to a significant compliance risk for the respective

customer segments (e.g. customer-facing units, Compliance, product departments).

The Group business compliance framework is based on the EBA Guideline on Internal Governance (GL 44), 5th EU Anti-

Money Laundering Directive and EU regulations for the implementation of financial sanctions and embargoes, as well as

relevant internal policies and regulations. The policy is updated according to the reputational considerations and

regulatory requirements.

In order to make the content of the business compliance framework available to potentially affected stakeholders, it is

published in the internal directive database.

At the RBI Group level, a new version of the business compliance framework for institutional clients and corporate

customers is planned to be finalized in 2025. This updated framework will integrate human rights and ESG indicators into

the overall customer risk assessment, ensuring the identification of material customer-related risks, including those related

to workers in the value chain. By expanding the assessment scope, the framework aims to enhance due diligence on labour

rights, working conditions, and social risks within supply chains. The updated framework will be adopted accordingly at the

Group, reinforcing its commitment to responsible business practices and sustainable risk management.

Group Raiffeisenbank Austria d.d., Zagreb306

Sustainability Statement

ESG risk framework including ESG process flow for corporates

The Group has set up a process to screen critical transactions from an ESG point of view, and to avoid business that

conflicts with the UN Global Compact. ESG criticality checks and ESG expert opinions as part of the ESG process flow for

corporates/ESG Risk Framework are set up to assess lending transactions that have the potential to negatively impact the

environment or society, and hence could be considered critical (ESG-critical) from a sustainability viewpoint.

By joining the UN Global Compact, the Group endeavours to pursue the ten principles expressed by this initiative. The ESG

expert opinions assess the ESG impact of the transaction and present the conclusion on whether the transaction should

not be pursued from an ESG impact perspective. The recommendation also includes a qualitative assessment to ensure

that ESG impacts are considered in lending decisions. By doing so, the Group prevents financing activities that would have

a negative impact on value chain workers. For this process, the Group has developed a reporting tool that provides details

such as the name of the responsible expert, the date and time, and a description of the respective ESG expert opinion,

which is monitored through a four-eyes principle.

The process covers all corporate customers across the group except customers that are in default.

The responsibility for ESG risk Framework at the Group lies with Credit Risk Management Non-Retail.

The ten principles of the UN Global Compact are used as the main guide for assessing ESG criticality. The principles are

applied to corporate customers, irrespective of their membership of the UN Global Compact. They include the following

labour rights:

• Businesses should uphold the freedom of association and the effective recognition of the right to collective

bargaining.

• The elimination of all forms of forced and compulsory labour.

• The effective abolition of child labour; and

• The elimination of discrimination in respect of employment and occupation.

The ESG Risk Framework is developed by the RBI Group and it is transferred locally to the Group. The Group, including other

RBI Group’s subsidiaries, was involved in the design of the processes led by the RBI Group.

The ESG Risk Framework and related supporting documents are only published internally.

S2-2: Processes for engaging with value chain workers about impacts

The Group does not have in place procedures and actions that involve gathering additional information about the situation

of employees in the customer’s value chain or demand countermeasures in the event of an adverse social or governance

score for the customer (see also chapter Corporate rating manual and corporate credit policy). Within the ESG scoring

process potential negative impacts and concerns relating to value chain workers or affected communities are assessed

within the social and governance score.

S2-3: Processes to remediate negative impacts and channels for value

chain workers to raise concerns

Risk remediation process

In the event of engagement with the customer (due to low/poor social or governance scores (see also chapter Corporate

rating manual and corporate credit policy), the Group does not have in place procedures and actions that involve gathering

additional information about the situation of value chain workers. But it continuous monitors of the measures’

implementation to remediate negative impacts. Such measures could include:

• Existence of a Staff Council

• Monitoring of employee fluctuations

• Continuous monitoring of negative news relating to value chain workers

• Rejection of additional funding for the customer if no improvement is observed.

Group Raiffeisenbank Austria d.d., Zagreb307

Sustainability Statement

The coordination and implementation of this process involve Credit Risk management Non-retail and Business (relationship

managers) departments to implement and monitor improvements for the workforce in the value chain.

The above measures are also intended as strong incentives to consider negative impacts on value chain workers and to

initiate processes at the customer level to improve the situation.

The Risk remediation process is so far implemented as part of sustainability bond financing, but it is expected that in

future it will cover all customers.

Remediation processes within the framework of Human rights policy

According to the UN Guiding Principles on Business and Human Rights, a corporate-level grievance mechanism can be

understood as a procedure that allows for the submission of complaints related to corporate human rights violations and

provides remedies. Such a mechanism must be:

• effective

• feasible

• easily accessible

• and independent

In order to meet these standards, the Group will start implementing remediation processes in future. So far, the Group

does not have fully developed channel for raising concerns.

ESG Risk Framework including ESG process flow for corporates

In case of an ESG Critical Transaction with a negative ESG Expert Opinion, the transaction shall be decided at the next

decision authority (e.g., escalation at the next decision authority, one level up). If the ESG expert opinion remains negative,

the highest level of decision making, Management board will decide whether the transaction should proceed.

S2-4: Taking action on material impacts on value chain workers, and

approaches to managing material risks and pursuing material

opportunities related to value chain workers, and effectiveness of those

action

Country- and sector-specific human rights score

The Group plans to start implementing developed human rights score to identify the human rights risks within its customer

base in near future.

The human rights score aims to identify business relationships with corporates that pose human rights risks at various

levels, such as employment conditions or discriminatory practices. Depending on the assessment, the Group takes

appropriate steps to address these risks. The Human Rights Score is determined by the customer's country of residence

and their sector or industry. This ongoing scoring process enables the Group to proactively manage, steer and mitigate the

human rights risks of its business relationships. For the assessment of the country and sector, the Group applied the

standard risk list prepared by UNEP-FI.

The minimum requirements for actions are related to the human rights score: if the score is deemed to low (the lowest

33.3 per cent of the industry), actions have to be taken. These actions may include:

• An additional review and statement by risk managers in the credit limit application process

• Rejection of any new loans

• A reduction in credit limits

Group Raiffeisenbank Austria d.d., Zagreb308

Sustainability Statement

Human rights high risk due diligence

In 2024, the Group started the implementation of the human rights due diligence process for customers that are assessed

as high risk under the human rights score described above. The human rights due diligence process aims to validate the

high-risk rating of the customer and identify the need for customer engagement prior to the potential termination of a

business relationship. In the course of this due diligence process, the customer undergoes a thorough assessment of its

human rights risks and commitments. The objective of this engagement approach is to prompt customers to improve their

processes and arrangements for safeguarding human rights.

Adverse media process and remediation

In accordance with the Business Compliance Framework (see chapter Business Compliance Framework for Institutional

Clients and Corporate Customers, ongoing adverse media screening has been established for the Group’s customers and

associated persons. This media screening process is semi-automated and is conducted by a third-party system, which

performs automatic searches of existing customer base names against several global media databases in various

languages. A predefined set of key words is used to create alerts and cover various possible indicators of reputational risk

(e.g. money laundering, fraud, human rights, environmental damage). Generated alerts are analysed by the first line of

defense to determine the need for measures. The first line of defense consists of the CIB Customer Coverage Board areas,

specifically Customer Coverage, Client Management, and Compliance are responsible for this process.

Mitigation includes evaluation of the severity of an adverse media alert, as well as the potential impact or consequences

of the allegation on the relationship with the existing customer. If a finding appears severe with the potential for a high

impact on the existing customer relationship, a statement from the client will be collected by the first line of defense to

validate the information and ascertain from the customer what mitigating measures it will take to avoid similar

reputational damage in future.

Corporate ESG score model

The ESG score model (see section related to Corporate rating manual and corporate credit policy) includes social risks and

assessments that specifically relate to the following aspects:

• Signs of poor working conditions

• Supplier screening regarding human rights

• The existence of code of conducts relating to social topics

• Working conditions

• Critical business profiles (e.g. gambling, tobacco or alcohol)

• Support to and impact on communities

• Educational support to employees

• Customer data protection.

These aspects are collected by the corporate analysts (risk area) and are individually assessed for all of the Group’s

corporate customers on an annual basis at least. The Group is still in phase of development of data collection from

customers on these matters.

Country ESG score

The ongoing individual assessment of the social score (as a method or tool) for corporates also takes account of the social

standards (e.g. labour law, customer data protection, human rights) of the country in which the customer operates its business.

In addition, indicators relating to changes in the labour force and technological changes (to the extent that workers are

replaced as a result of changes in technology) are considered. The social score for the respective country is scheduled to

be rolled out in future and constitutes another important step in assisting the assessments.

Group Raiffeisenbank Austria d.d., Zagreb309

Sustainability Statement

Corporate social score

As the corporate social score influences pricing for financing and risk costs, the Group uses the following documents from

customers in its assessment:

• Sustainability report

• Annual report

• Customer presentation and questionnaire

• Ad hoc information based on newsfeeds

The social score is specifically based on the EBA guideline on loan origination and monitoring.

Since the social score for companies influences pricing for financing and risk costs, the Group considers the following

customer documents for the assessment.

ESG expert opinion (criticality check)

The case-related ESG expert opinion includes an industry impact assessment based on the Principles for Responsible

Banking (PRB) Impact Radar. The company- and project-related analysis are loosely based on the ten principles of the UN

Global Compact, taking into account sector-specific key issues based on ESG rating agencies. Within the limit review

process, responsible product managers or account managers have to indicate whether the transaction is ESG-critical or

not. This is monitored by the risk manager.

Other details

In 2024., there were no serious issues and incidents related to human rights concerning the workforce in the downstream

value chain in the Group.

Adjustments to existing processes, as well as tasks (including the assignment of responsibilities), are aligned and

coordinated within the work of the RBA Human Rights Subcommittee, operating under the Sustainability Committee. The

RBA Human Rights Subcommittee defines priority tasks related to human rights for implementing this Policy, subject to the

appropriate allocation of resources to the relevant organizational units. More on Human Rights Subcommittee in chapter

ESRS 2 RBA Human Rights Subcommittee.

Three full-time employees are responsible for ESG and human rights-related topics, including the development and

implementation of the human rights due diligence process. In Non-retail Credit Risk Management, the ESG scoring of

corporate customers takes place, with 10 full-time employees dedicated to this task. The ESG scoring is operationally

developed within the RBI's IT Tribe. A pool of developers and testers is responsible for the adequate technical

implementation of the ESG scoring

S2-5: Targets related to managing material negative impacts, advancing

positive impacts, and managing material risks and opportunities

The Group has not set any measurable outcome-oriented targets, but the Group tracks the effectiveness of its policies

and actions in relation to the material negative impact on workers in the value chain through stakeholder engagement

feedback information. The ambition of the Group in relation to impacts on workers in the value chain is to ensure that by

the end of 2025 the proportion of answered data points in Corporate ESG Score model, among all data points captured in

the ESG scoring process, or among all corporate customers, exceeds 50 % for customers subject to CSRD, and 25 % for

other customers.

Group Raiffeisenbank Austria d.d., Zagreb310

Sustainability Statement

S3 Affected Communities

ESRS 2 SBM-3: Material impacts, risks and opportunities and their

interaction with strategy and business model

Positive impacts of social financing

Providing social financing generates added value for the Group customers and enables a wide range of activities for

society and facilitates supporting community well-being.

Financing is described as being social when it has a long-term positive impact on societal and social issues, and when it

supports the Sustainable Development Goals. By doing this, the Group fosters social progress and helps reduce social

inequalities. More specifically, the definition of a social transaction for the Group is based on the in-house definition of

social (basis: Sustainability Bond Framework, which is aligned with the ICMA Green Bond Principles, ICMA Social Bond

principles and ICMA Sustainability Bond Guidelines). Social loans (including utilized and unutilized lines) for corporate and

institutional customers amounted to € 31.111 as of 31 December 2024, which is very low but in the medium and long term it

is expected to rise.

Positive impacts of sectoral policies

Corporate responsibility toward local communities is a priority under ESRS and UN Global Compact principles. Through its

exclusion policies the bank does not finance or limits it`s financings in tobacco, gambling and defense industry, protecting

the health of communities as well as the right to life. The Group is committed to upholding the economic, social, and

cultural rights of communities through our responsible financing policies and practices. Additionally, our rigorous

assessment of governance risks, including corruption and unethical practices, in counterparties helps promote

transparency and accountability. These actions collectively enhance community well-being, support sustainable

development, and foster trust. As it is described in previous section, these positive impacts on affected communities are

connected to the Group's strategy and business models.

Types of communities

The Group’s social financing products enable corporate and institutional clients to undertake projects with positive societal

outcomes. The local populations and stakeholder groups that benefit from these clients’ operations—such as the

neighbourhoods served by newly financed social infrastructure, educational facilities, or other community-development

projects—are included in the Group’s scope of engagement and impact.

In some cases, financed projects may also have beneficial effects at the “endpoint” of the value chain. For example,

financing that supports improved waste management or recycling could positively impact communities near disposal or

recycling sites.

While the Group does not own or operate industrial facilities that directly affect local populations via emissions or

pollution, it remains attentive to whether the use of social-financing proceeds by customers could involve physical

operations that materially impact nearby communities. In such cases, the Group includes these communities in its overall

assessment.

Currently, the Group’s social financing portfolio does not specifically target projects affecting indigenous communities.

Nonetheless, should future financing involve clients operating in regions with indigenous populations, the Group intends to

extend its due diligence and impact review to ensure potential positive or negative impacts are appropriately identified

and managed.

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Sustainability Statement

S3-1: Policies related to affected communities

General framework

Regarding the Group's overall policy framework related to human rights and ethical behaviour is encompassed in our Code

of Conduct (please refer to chapter G1-1: Corporate culture and S2-1: Policies relating to value chain workers for specific

topics relating to the human rights business).

Regarding Human rights policy, information on the group-wide view can be found in chapter S1-1: Policies related to own

workforce, while information on business-specific topics is provided in chapter S2-1: Policies relating to value chain workers.

Sectoral policies

The Group has several sectoral policies, including policies that are related to the topic of human rights and cover sensitive

areas related to affected communities. Through its exclusion policies the Group does not finance or it limits it`s financings

in tobacco, gambling and defense industry, protecting the health of communities as well as the right to life, which is

identified as positive impact on affected communities.

Policy on the defense sector

The Group respects and supports the protection of human rights, as stipulated in the European Convention on Human

Rights as well as in the UN Universal Declaration of Human Rights. The Group aims to engage in business that is in line with

these principles and to avoid business involving products that are intended to be used for the suppression of

demonstrations, political unrest or other violations of human rights. This applies in particular to countries where political

unrest, military conflicts or other violations of human rights are ongoing or expected. The Group also seeks to avoid the

mobilization and promotion of military business (including financing, advisory or other banking services, participation or

investment funds focusing on military business), while recognizing the internationally accepted principles of peacekeeping

and self-defense under the United Nations Charter. The Group continuously conducts monitoring processes with regard to

its defense clients to ensure that they act in line with the Group’s defense policy and to prevent any negative impacts from

involvement in controversial weapons (e.g. biological, nuclear and chemical weapons) that could have a significantly

harmful impact on life, health and the environment.

The scope of the policy on the defense sector covers all the Group entities that provide banking, investment or asset

management services, as well as existing and prospective clients involved in defense-related business activities.

The Group’s policy on the defense sector was set up internally by Compliance and is also implemented by Business

divisions as its key stakeholders. The policy is subject to approval by the Management Board.

In order to make the content of the policy available to potentially affected stakeholders, Position Statement for the

defense sector for whole RBI Group, including the Group, is published on the RBI Group's website.

Policy on the gambling sector

In addition to the provisions of the Code of Conduct, the Group’s policy on the gambling sector aims to minimize the

reputational and compliance risks stemming from customers within the betting and gambling industry. All business

activities relating to gambling are subject to an ongoing monitoring process. The Group monitors the provision of its

services to reputable, transparent corporates in the European Economic Area or other European countries with regulated

gambling markets, ensuring that they are supervised, adhere to responsible gambling principles, and comply with EEA-

wide standards for anti-money laundering and countering the financing of terrorism.

Compliance is the main stakeholder responsible for financial sanctions and sensitive business, but also all customer

relationship divisions (e.g. front, mid-, and back office), all product and credit risk division, and all divisions that execute

monetary and financial transactions. Responsibility for the policy on the gambling sector lies with Compliance. The policy is

subject to the approval of the Management Board. The policy on the gambling sector is based on good corporate

governance and global standards including the United Nations Global Compact (UNGC), as well as Code of Conduct and the

Gambling Law of Croatia (Zakon o igrama na sreću NN 87/09, 35/13, 158/13, 41/14, 143/14, 114/22). All relevant issues

regarding the policy are regularly discussed and analysed with key stakeholders within organizational units including AML.

In order to make the content of the policy on the gambling sector available to potentially affected stakeholders, Position

Statement for the gambling sector for the whole RBI Group, including the Group, is published on the RBI Group's website.

Group Raiffeisenbank Austria d.d., Zagreb312

Sustainability Statement

Policy on tobacco

Policy on tobacco restricts the acceptability of producers and distributors that operate in the tobacco business. As

tobacco products pose a direct threat to human health and can lead to a deterioration in living conditions, the tobacco

policy takes social aspects into consideration. With this approach, the Group intends to avoid negative impacts on the

health of the affected communities.

In this respect, the policy refers to the World Health Organization (WHO) Framework Convention on Tobacco Control, which

is the first legally binding global public health treaty to focus on the issue of tobacco consumption around the world. Its

aim is to protect present and future generations from the devastating health, social, environmental and economic

consequences of tobacco consumption and exposure to tobacco smoke.

More details on the policy can be found in chapter E1-2: Policies related to climate change mitigation and adaptation.

Policy on thermal coal

Due to the environmental risk with thermal coal the Group has established a policy to phase out by 2030. As the policy

primarily stems from environmental concerns and predates other sectoral policies, there is no explicit coverage of social

factors. By reducing environmental harm, these policies also take into account of human rights to health and a healthy

environment.

More details on the policy can be found in chapter E1-2: Policies related to climate change mitigation and adaptation.

Sector policy for oil, gas, steel, real estate, and construction industries

The Group previously had three separate sectoral policies for the sectors of oil & gas, steel, and real estate & construction.

During the first quarter of 2024, these existing policies were merged under one document.

The sectoral policies mainly take environmental risks into consideration. In addition, to incorporate social aspects, the

policy includes references to the Code of Conduct and human rights policy. By reducing environmental harm, these policies

take account of human rights to health and a healthy environment.

Responsibility for the sectoral RBI Group policy currently lies with the Credit Risk Management Non-retail.

More details on the policy can be found in chapter E1-2: Policies related to climate change mitigation and adaptation.

Process policies

The policies relating to the due diligence process for human rights, including remediation, are the same for affected

communities and workers in the value chain. Further information can be found in chapter S2-1: Policies relating to value

chain workers.

ESG definitions and greenwashing prevention check for lending and non-lending financial

products

To help its customers reducing their carbon footprint and make their transformation sustainable, the Group needs to be

able to assess transactions and projects on the basis of ESG criteria and advise its customers accordingly. The Group has

adopted a harmonized definition of sustainable customers and transactions in the form of an ESG Rulebook, developed by

the RBI Group. In 2022, the ESG Rulebook was expanded to include the Greenwashing Prevention Process and was

introduced as a binding policy at the Group.

The ESG Rulebook sets out group-wide uniform definitions for sustainable customers and sustainable transactions at the

Group.

The basis for classifying definition a customer as sustainable is their ESG characteristics. To this end, the Group has

implemented an ESG scoring concept for customers. All corporate customers are assessed in terms of their positive and

negative social and governance impacts that indirectly results from the Group’s financing activities.

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Sustainability Statement

When classifying transactions, there are in-house definitions, proposed by the RBI Group, and, where possible, the

provisions of the currently applicable version of the EU Taxonomy into account. Coverage of the EU Taxonomy Regulation

may be extended to social objectives at a later stage (https://commission.europa.eu/documents_en).

Social finance products are defined in the ESG Rulebook and include:

• Social loans (any type of loan instrument made available exclusively to finance or re-finance, in whole or in part,

new and/or existing qualifying social projects), including social promissory notes aligned with the

• Loan Market Association (LMA) - Social Loan Principles, and/or

• EU Taxonomy Regulation (coverage of the EU Taxonomy Regulation may be extended to social objectives at a

later stage).

• Social bonds (any type of bond instrument whereby the proceeds or an equivalent amount will be exclusively

applied to finance or re-finance, in part or in full, new and/or existing qualifying social projects) aligned with the

International Capital Market Association (ICMA) - Social Bond Principles or any other internationally recognized

standards. Definitions of such standards must not contradict the objectives/thresholds followed by the

International Capital Market Association - Social Bond Principles and/or the applicable version of the EU

Taxonomy Regulation. Acceptance of a financial product under such standards is subject to Sustainability

Committee approval and may require a positive second-party opinion from a second-party opinion provider.

• Other social finance instruments, which follow a use of proceeds concept tied to specific qualifying social

projects. Definitions of such financial instruments must not contradict the objectives/thresholds followed by the

International Capital Market Association - Social Bond Principles and/or applicable version of the EU Taxonomy

Regulation. Acceptance of a financial product under such standards is subject to Sustainability Committee

approval and may require a positive second-party opinion from a second-party opinion provider.

The development of the above-mentioned standards is monitored at level of RBI so that any changes can be reflected in

the ESG Rulebook which applied also at the local Group level. Moreover, the ESG Rulebook is subject to a yearly review

process to ensure that the document is up-to-date and aligned with business requirements of the whole RBI Group

including the Group.

By using uniform group-wide definitions aligned with regulations and market principles, the Group aims to ensure

compliance with relevant standards and mitigate potential negative impacts on society.

The scope of the ESG definitions and greenwashing prevention check for financial products covers ESG flagging of

financial products within the Corporate and Institutional Clients customer segments (including Financial Institutions,

Sovereigns and local and regional governments) of the Group.

Responsibility for the policy lies with the Credit Risk Management Non-Retail.

The Group ESG definitions and greenwashing prevention check for financial products is based on Loan Market Association

guidelines, ICMA principles, the EU Taxonomy Regulation and market practices in relation to anti-greenwashing processes.

The development and amendment of the RBI Group’s ESG definitions and greenwashing prevention check for financial

products are performed by ESG Ambassadors at the Group.

In order to make the content of this policy available to potentially affected stakeholders, it is published in the internal

database.

S3-2: Processes for engaging with affected communities about impacts

In the event of a low (i.e. poor) social or governance score for the customer (see chapter Corporate rating manual and

counterparty credit policy), the Group does not have in place procedures and actions that involve gathering additional

information about the situation of affected communities or demand countermeasures in the event of a low (i.e. poor)

social or governance score for the customer, see chapter S3-4: Taking action on material impacts on affected

communities, approaches to managing material risks and pursuing material opportunities relating to affected

communities, and the effectiveness of these actions).

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Sustainability Statement

S3-4: Taking action on material impacts on affected communities, and

approaches to managing material risks and pursuing material

opportunities related to affected communities, and effectiveness of those

actions

Social financing

The Group’s aim is to offer financial products and services in a way that supports its customers in their transformation

towards a sustainable future, thereby making a positive contribution to society (see chapter Sustainability Strategy).

Social financing for corporate and institutional customers

In 2024, the credit line utilized by corporate and institutional customers with a positive impact on society and social issues

was around € 31.111 as at 31 which shows that social financing in the Group is still under development.

Breakdown of social financing by category:

Financing with a positive impact on society and societal issues – corporate and institutional

customers


in € thousands	31/12/2024
Employment generation	31
Financing with a positive impact on society and societal issues	31

One key aspect of the definition of the social category is the existence of a vulnerable target group.

Details of financing with a positive impact on society and social issues are shown below.

Employment generation

In 2024, the volume of financing utilized at the Group in this category was € 31.111 as at 31 December. As this is an ongoing

process, there is no defined time horizon for completion of this action.

Country- and industry-specific human rights score

For details see chapter S2-4: Taking action on material impacts on value chain workers, approaches to managing material

risks and pursuing material opportunities relating to value chain workers, and the effectiveness of these actions. Given

that working conditions, labour rights, and social standards within the value chain can have direct and indirect

consequences on affected communities, this chapter also explores how improving labour practices contributes to broader

social stability, economic well-being, and human rights protection within these communities.

Human rights high risk due diligence

Considering that human rights policies besides value chain workers are also applicable for affected communities detailed

description of policies itself is provided under S2 chapter of this sustainability statement. For further details see chapter

S2-4: Taking action on material impacts on value chain workers, approaches to managing material risks and pursuing

material opportunities relating to value chain workers, and the effectiveness of these actions.

Human rights high risk due diligence for mining companies and traders of minerals

For details see chapter S2-4: Taking action on material impacts on value chain workers, approaches to managing material

risks and pursuing material opportunities relating to value chain workers, and the effectiveness of these actions.

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Sustainability Statement

Exclusion policies

Two sectors that are significantly exposed to human rights issues are the defense and gambling sectors. However, due to

restrictive policies, the Group’s risk exposure in these areas is low.

Defense

There is an ongoing process of review if the clients are connected to defense business and if so, to which extend and

whether they comply with the provisions of the Defense Policy. In order to ensure the effective implementation of the

Defense Policy and to enable all relevant stakeholders to apply it more efficiently, comprehensive campaign on FISA was

introduced in the third quarter 2024.

Gambling

There is an ongoing process of review if the clients are connected to gambling business and if so, to which extend and

whether they comply with the provisions of the Gambling Policy. In order to ensure the effective implementation of the

Gambling Policy and to enable all relevant stakeholders to apply it more efficiently, comprehensive campaign on FISA was

introduced in the third quarter 2024.

S3-5: Targets related to managing material negative impacts, advancing

positive impacts, and managing material risks and opportunities

The Group has not set any measurable outcome-oriented targets but the Group tracks the effectiveness of its policies and

actions regarding positive impact on affected communities through stakeholder engagement feedback information. The

ambition of the Group in relation to impacts on affected communities is to foster social financing products that enable

corporate and institutional clients to undertake projects with positive societal outcome.

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Sustainability Statement

S4 Consumer and end-users

ESRS 2 SBM-2 Description of consumers and/or end-users

The Group provides services to around 0.5 million private individual customers, offering a broad product range (e.g. account

packages, payment services, consumer finance, car leasing, mortgage loans and investment products). When talking about

consumers and end-users in the Group’s business, the Group means private individuals who use the Group’s products and

services for personal use, either for themselves or for others, and not for professional purposes, including private

individuals who will potentially become customers of the Group. For the Group, consumers and end-users as defined by

EFRAG are regarded as identical, as the Group’s private customers are typically consumers who use or intend to use the

Group’s products or services. The Group has customers of all ages and from all types of socio-economic background.

When it comes to investment products, customers who are not professional clients are retail clients. This also applies to

companies for which it cannot be determined whether the relevant size criteria are met or not (large companies that meet

at least two of the following criteria at company level are considered professional customers: a balance sheet total of at

least € 20 million, net sales of at least € 40 million, equity of at least € 2 million).

Types of consumers:

• Existing customers (private individuals) of the Group

• Prospective customers (private individuals) of the Group

• All other private individuals who do not fall under the two points mentioned above, but are exposed to the

marketing and communication activities of the Group

• The aforementioned types include disadvantaged private individuals, such as people with disabilities, women,

elderly people, consumers from certain geographical areas or locations (rural, urban), migrants and refugees.

The EU Accessibility Act will be a milestone in the further improvement of inclusion and the provision of access to (quality)

information for all consumers. This EU directive, which came into force in 2019 and must be implemented into national law

by June 2025, requires companies to design certain products and services so that they are accessible to people with

disabilities. These include, among others, computers, telephones, banking services, e-books and e-commerce. The EU

Accessibility Act aims to ensure that people with disabilities have equal access to key products and services, thereby

improving their social participation and quality of life.

End users who are particularly vulnerable to privacy impacts or to the effects of marketing strategies also include

vulnerable individuals such as minors, who may not fully understand financial matters and their rights, as well as elderly

customers, who may have difficulty keeping up with the digitalization of banking services and the associated necessary

data protection requirements.

ESRS 2 SBM-3: Material impacts, risks and opportunities and their

interaction with the strategy and business model

Information-related impacts

Impacts on privacy, cyber security and resilience

Positive Impacts

To ensure the protection of confidentiality, integrity, and availability of information and systems, the Group Management

Board defines a strategy and approves a framework that includes policies and standards. Their implementation within the

Group is actively managed and monitored. These measures are regularly reviewed to address evolving threats,

technological developments, and regulatory requirements, ensuring risk minimization for the company, customers, and

end-users. A solid information security management system builds trust in financial institutions, strengthens the financial

market, and enhances the reliability of digital services. Secure, resilient, and reliable business processes reduce the

likelihood and impact of security incidents, ensuring financial services can be provided to customers even under adverse

circumstances. The positive effects of a secure, resilient, and well-protected organization benefit customers, groups of

individuals, and society both in the short and long term. The goal of providing customers with secure, resilient, and reliable

services, along with ensuring the responsible handling of personal data, is one of the most critical factors in maintaining

customer trust and strengthening long-term relationships.

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Sustainability Statement

Negative Impacts

Despite robust security measures, financial institutions remain high-value targets for cyber threats, given the financial

assets they manage and the sensitive customer data they hold. Attempted attacks occur frequently, particularly in large

banking groups, and require constant vigilance. While the majority of these incidents are successfully mitigated, any

weaknesses in the information security management system can lead to significant negative consequences.

Potential negative impacts include:

• Reputational damage that could result in a loss of trust in financial services and digital products.

• Unauthorized access to confidential information, which may lead to fraud and financial losses.

• System or service unavailability, which could result in legal consequences, fines, or penalties for the organization.

• Operational disruptions, potentially preventing customers from accessing the Group’s financial services when

needed.

Business activities and relationships, including interactions with suppliers, contractors, and business partners, influence

information security risks and their potential effects on the Group’s customers. To mitigate these risks, the Group actively

manages information security threats through well-defined security measures.

Despite financial institutions being attractive targets for cyber-attacks due to the sensitive data they handle, the Group

has implemented strong security measures that effectively prevent most security incidents from negatively affecting

customers. Regular security testing, including vulnerability assessments, penetration tests, and Red-Teaming simulations,

ensures ongoing protection. Additionally, multiple layers of defense mechanisms are in place to prevent threats, minimize

vulnerabilities, and limit impact in the event of an attack. These security requirements undergo continuous improvement,

enhancing the confidentiality, availability, and integrity of customer data and digital financial services.

While it is impossible to completely eliminate security incidents, regular incident response testing, vulnerability

assessments, and penetration tests form a critical part of the Group’s security strategy. The majority of attack attempts,

such as phishing emails and Distributed Denial of Service (DDoS) attacks, are successfully thwarted by the Group’s security

measures.

In 2024, no significant security incidents resulted in damage to the Group or its customers. However, the organization

remains committed to continuous improvement in security practices to proactively manage and minimize cyber threats.

Impacts regarding access to (quality) information

Both the positive and negative impacts described below are inherent to the Group’s business model and financial services,

including banking, lending, and asset management, and they play a significant role in shaping consumers' financial well-

being in the short and medium term.

Positive Impacts

Access to quality information is fundamental for protecting consumers against unfair trade practices, as it ensures

transparency regarding the quality, quantity, potency, purity, standard, and price of goods. The Group actively supports

this by remodeling branches to improve accessibility for individuals with physical disabilities, ensuring inclusivity across its

services. The Group’s vision is to build a digital bank with a human touch, ensuring that customer experiences remain

personal, relevant, and rewarding. The Group's goal is to enable customers to manage their finances seamlessly at any

time and from any location. To facilitate the transition to digital banking, the Group provides extensive assistance and

education through branches, call centers, and digital applications, making financial services more accessible and user-

friendly.

A key aspect of the Group’s impact on society is financial literacy. Employees play an active role in educating customers

about financial products and services, integrating financial education into their daily advisory roles. Financial literacy

programs cover all age groups, from schoolchildren to university students and seniors, through initiatives such as

corporate volunteering, educational sessions in schools and universities, and in-branch training on digital banking for

senior clients. The Group also offers financial education books, such as "Financijska početnica", to minors opening credit

card accounts and has developed an interactive quiz to engage users digitally in financial education. High-quality financial

information improves product and service comparability, facilitates customer decision-making, reduces uncertainty and

complaints, and strengthens trust in the financial system. Well-informed customers are the foundation of sustainable

business relationships and responsible banking.

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Sustainability Statement

To enhance transparency in investments, the Group ensures that product labelling includes cost breakdowns, allowing

customers to make well-informed decisions. On the loan side, comprehensive explanations of potential risks associated

with financial products help customers understand their financial obligations, improving overall financial stability. The

Group also follows international standards, voluntarily adhering to the Advertising and Marketing Communications Code of

the International Chamber of Commerce (ICC Code), demonstrating its commitment to responsible marketing practices.

While the Group has not directly signed the ICC Code, it is part of the RBI Group, which is a member and adheres to its

principles. This ensures that the Group aligns with the RBI Group’s commitment to ethical and transparent marketing

practices.

Recognizing the importance of accessibility, the Group is taking steps to comply with the upcoming European Accessibility

Act, ensuring that its digital platforms, including websites, mobile banking, and financial services, meet inclusion standards.

Negative Impacts

Despite efforts to ensure fair access to financial information, poor access to or low-quality financial information can result

in significant negative consequences for consumers. These include a loss of trust, financial harm due to insufficient

information, poor risk assessment in capital markets, erroneous investment decisions, and misunderstandings of foreign

exchange risks. Such challenges may lead to financial burdens, over-indebtedness, and increased financial vulnerability

among consumers.

One of the major challenges in financial education is generating interest. Although a wide range of educational initiatives is

available, engaging all customer segments effectively remains a hurdle. To address this, the Group develops age-

appropriate materials and integrates employees into corporate volunteering programs, ensuring that financial literacy

efforts reach schoolchildren, students, seniors, and the wider public.

Financial institutions also face risks related to the transparency of investment products and loans. Without accurate and

complete product labeling, including a clear breakdown of costs, customers may struggle to make well-informed

investment decisions. Similarly, if loans are not accompanied by sufficient financial education and clear explanations of

potential risks, customers may make credit decisions without fully understanding the implications, increasing the likelihood

of financial distress.

Vulnerable groups require special attention to ensure they understand the consequences of financial decisions. the Group

acknowledges this need and is actively working to adapt financial materials for groups with special needs. Additionally,

efforts are being made to reduce barriers on the Group’s digital platforms, ensuring that websites and mobile banking

services are fully accessible, in line with legal and regulatory requirements.

Social inclusion-related impacts

For the Group, the sustainability topics of non-discrimination and access to products and services are considered elements

of financial inclusion. This not only means having access to useful and affordable financial services and products, but also

the actual use of the various services and products. Against this backdrop, financial literacy is an important prerequisite

for the safe handling of money, goal-oriented savings of partial amounts and investing in one’s own financial well-being. In

terms of responsible marketing practices the Group strives to avoid promoting products or services in a way that creates

false or misleading representations.

Impacts regarding non-discrimination and access to products and services

Positive Impacts (Non- discrimination and access to products and services)

The Group treats all customers with respect, recognizing that vulnerable groups require special attention. Through fair and

non-discriminatory lending practices, the Group adheres to principles of equality and financial inclusion. By ensuring non-

discriminatory behaviour, the Group creates positive financial impacts for vulnerable groups, improving their financial

stability and opportunities.

Digitalization has significantly improved access to financial products and services, benefiting individuals with disabilities,

low incomes, or financial hardships. Being financially included enhances their economic opportunities, and the Group

actively works to remove barriers to its services. Measures such as barrier-free branch access and website adaptations for

visually impaired individuals help mitigate financial exclusion. Additionally, special conditions for certain products and

services, such as tailored offerings for students and retirees, further support vulnerable social groups by reducing key

financial barriers.

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Sustainability Statement

As the global population ages, financial inclusion for elderly people/retirees is becoming increasingly important. The Group

acknowledges the need for assistance and education, particularly in the shift towards digital and mobile self-service. The

European Accessibility Act will further ensure that more financial products and services are accessible to elderly individuals

and people with disabilities, reinforcing the Group’s commitment to inclusivity.

The Group also plays a crucial role in protecting the digital economy by providing a reliable and secure financial

infrastructure. By leveraging technology and financial expertise, the Group innovates to design exceptional digital

experiences that enhance trust and stability in the financial system.

Negative Impacts (Non-discrimination)

A lack of access to the financial system can lead to reduced opportunities, financial disadvantages, and ultimately social

exclusion. Vulnerable individuals, including those at risk of discrimination, may face challenges in accessing financial

products and services, further increasing their risk of financial instability.

Without tailored support, the transition to digital banking could create additional barriers for elderly customers and those

less familiar with financial technologies. If not properly addressed, digitalization might exclude those who struggle with

self-service banking, limiting their ability to manage their finances independently.

To prevent these risks, the Group continues to implement inclusive financial measures and ensure that products, services,

and digital platforms remain accessible to all individuals, especially those in vulnerable social groups.

Impacts regarding responsible marketing practices

Positive Impacts

Ensuring that the Group does not market goods or services in a misleading, fraudulent, or deceptive manner promotes

transparent product presentation, honest marketing, and compliance with legal obligations such as the GDPR (in

connection with mail marketing) and voluntary guidelines like the ICC Advertising and Marketing Communications Code

(ICC Code). While the Group has not directly signed the ICC Code, it is part of the RBI Group, which is a member and adheres

to its principles. This ensures that the Group aligns with the RBI Group’s commitment to ethical and transparent marketing

practices.

Adhering to responsible marketing principles leads to sound and responsible buying decisions, increasing customer

satisfaction and reducing complaints. Proper labelling of financial products ensures full transparency regarding terms,

conditions, prices, and costs, helping customers make well-informed financial decisions.

Responsible marketing, including high-quality information, is essential to enabling optimal investment decisions. By

providing clear and accurate information, the Group supports customers in making financial choices aligned with their

objectives, preventing misallocations and ensuring long-term financial stability. Through public communication, marketing

activities, PR, and other publicly available information, the Group influences potential customers even before a formal

business relationship is established.

The Group’s commitment to responsible sales practices, marketing, and objective and understandable financial advice

aligns with its strategic goals. This includes the Group’s vision to become the most recommended financial services group,

its mission to transform continuous innovation into a superior customer experience, and adherence to the RBI Group’s Code

of Conduct, which includes standards for customer relations and human rights policies.

To maintain high-quality service, the Group actively monitors customer feedback and regularly updates its Regulation on

User Experience Monitoring Requirement (CX Regulation) to continuously enhance customer experience.

Negative Impacts

If the Group engages in misleading marketing or sales practices, it can lead to significant negative consequences for

consumers, including loss of trust and financial harm. Mislabelling financial products, providing misleading or incomplete

information, or failing to clearly explain terms and conditions can result in poor investment decisions, financial burdens,

and, in extreme cases, over-indebtedness or insolvency.

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Sustainability Statement

The impact of misleading marketing is often noticeable in the medium term, but in some cases, it can lead to severe long-

term consequences, particularly in the banking and financial services sector, where incorrect financial decisions can affect

people’s lives significantly.

The Group acknowledges that investment decisions can be short, medium, or long-term, meaning the need for high-quality

information and responsible marketing extends beyond the initial decision-making process.

As financial institutions carry significant responsibilities, the Group continuously evaluates actual and potential impacts on

consumers and adapts its strategies accordingly. Given that negative impacts in banking can be severe, such as over-

indebtedness or bankruptcy, the Group remains committed to ensuring responsible marketing and transparent financial

services.

Financial risks and opportunities

Opportunities connected to privacy, cyber security and resilience

Strong privacy protections, cybersecurity measures, and operational resilience offer the Group key strategic advantages.

Prioritizing data protection strengthens customer trust and loyalty, enhancing the Group’s reputation as a secure and

reliable financial institution.

Operational resilience ensures business continuity, allowing the Group to maintain uninterrupted services even during

cyberattacks or technical failures, reinforcing its competitive position. A well-implemented cybersecurity strategy

differentiates the Group from competitors, attracting customers and investors who value strong security frameworks.

Proactive cyber risk management minimizes the likelihood and impact of security incidents, reducing financial, operational,

and reputational damages. By continuously investing in security measures and compliance, the Group enhances stability,

trust, and long-term growth in an increasingly digital financial landscape.

Risks connected to Privacy, Cybersecurity and resilience

The Group faces significant financial, reputational, and regulatory risks if privacy and cybersecurity measures are

inadequate. Regulatory fines and sanctions due to non-compliance with GDPR and other financial sector regulations can

result in substantial penalties and increased oversight.

A major cybersecurity incident could lead to loss of trust and credibility, causing negative publicity, decreased customer

retention, and reduced revenues. If customers perceive the Group as vulnerable, they may switch to competitors with

stronger security measures. Higher insurance premiums may also result from increased cyber risks.

Operational failures or cyberattacks could disrupt critical financial transactions, payment systems, and interbank

operations, potentially leading to the non-functioning of the financial market and regulatory intervention. To mitigate

these risks, the Group must continuously strengthen its cybersecurity framework, enhance threat detection, and maintain

a robust incident response strategy.

Risks connected to Access to (quality) information

Failure of the bank to provide access to (quality) information to customers could lead to regulatory fines and sanctions for

non-compliance with EU consumer protection, as well as expenses relating to lawsuits. Expenses relating to lawsuits could

also be incurred due to product mis-selling or failure to disclose essential product information.

Additionally, a loss of clients who switch to competitors offering clearer and more reliable information could result in yield

losses. Lower product uptake is also possible due to customers' lack of understanding or confidence in the products

offered. Furthermore, failure of the Group to support the financial literacy of all customer groups could lead to a higher

likelihood of customers mismanaging their finances, leading to increased loan defaults and credit losses. Finally, increased

customer service expenses to handle complaints and inquiries due to unclear product information can lead to operational

inefficiencies.

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S4-1-Policies related to information-related impacts for consumers and

end-users

General frameworks:

◦ Code of Conduct

◦ Human rights policy

Policies specifically associated with information-related impacts for consumers and end-users:

Privacy, Cyber Security & Resilience

◦ Data protection policy

◦ Information security policy

Access to (quality) information

◦ Retail credit risk policy

◦ Retail restructuring policy

◦ Investment Products Governance

◦ Internal Procedure for Insurance Product Management

◦ Customer complaint management policy

Non-discrimination

◦ Retail restructuring policy

◦ Internal procedure of marketing activities

Access to products and services

◦ Retail restructuring policy

◦ Internal procedure of marketing activities

Responsible marketing practices

◦ Internal procedure of marketing activities

◦ Regulation on User Experience Monitoring Requirement

General frameworks

Code of Conduct

The policies the Group has in place to manage the material sustainability issues relating to consumers include the most

important the Group framework, the Group’s Code of Conduct which, among others, covers basic rules for customer

relations, including fairness, investor protection, avoidance of conflicts of interest, dance of conflicts of interest, and non-

discrimination. For further information see chapter G1-1: Corporate culture.

The Code of Conduct addresses the relevant sustainability issues for consumers and end-users as follows:

Privacy, cyber security and resilience

• The Group protects and handles the personal and confidential data of its customers appropriately.

• Information is disclosed only as required or expressly permitted by applicable laws and regulatory requirements.

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Access to (quality) information and responsible marketing practices

• The Group is always required to provide clear and appropriate information to customers and investors, and give

advice based on the customer’s circumstances that are known to the Group.

• The Group strives to identify and avoid potential conflicts of interest in its business activities and has stringent

internal guidelines in this respect. Staff members must ensure that their own interests do not conflict with their

obligations towards the Group or with the Group's obligations towards its customers.

• The Group aims to enable its customers to make informed decisions and trains its staff accordingly. It also offers

financial education as a complementary measure. False or misleading marketing measures and advertising are

unacceptable to the Group. The Group seeks to avoid the risk of over-indebtedness among borrowers and treats

customers who are experiencing repayment difficulties fairly.

Non-discrimination

The Group does not discriminate against its customers and, in connection with its business decisions, the Group generally

does not take into consideration the customer’s sex, race, colour, ethnic or social origin, genetic features, language, religion

or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual

orientation.

Access to products and services

The Group provides products and services for which it holds the relevant licenses and has the required expertise and

infrastructure in place. The Group is committed to providing its products and services in the best possible way according to

the interests of its customers. The Group’s goal is to offer sustainable products and services to support its customers in

their transformation to a more sustainable future, while also making a positive contribution to society.

Responsible marketing practices

Doing business in a lawful, ethical, responsible, and sustainable way is a crucial part of the Group’s corporate culture. The

Code of conduct is intended to guide the Group’s daily actions involving internal and external stakeholders. As mentioned

above, it defines the standards for customer relations, including the protection of personal and confidential client

information, the commitment to offering excellent products and services according to the interests of RBI’s customers,

maintaining high integrity and fairness in customer dealings, offering clear and appropriate information to customers and

investors, and striving to identify and avoid potential conflicts of interest on the basis of stringent internal guidelines. False

or misleading marketing measures and advertising are unacceptable to the Group.

Human rights policy

The Group acts according to local legislation and the RBI Group’s guidelines. As described in detail in chapter Own

workforce, the Human rights policy is about the universal values that guide the business conduct the Group. These are

inalienable fundamental rights granted to a person, irrespective of social or ethnic origin, colour of skin, gender, age,

language, religion, ethnic affiliation, sexual orientation, disabilities, worldview, wealth, or any other attribute. The policy

outlines the measures the Group is taking to fulfill its responsibility to respect human rights and manage negative impacts

on human rights that it may cause, contribute to, or be directly linked to.

The Human rights policy outlines the Group’s approach to respecting, promoting, and fulfilling human rights across its

operations and sphere of influence, including employees, suppliers, and clients. The policy incorporates key principles such

as adherence to labour standards, non-discrimination, and diversity.

Human rights policy applies to the Group entities that provide banking and securities services to all types of customers.

The internally affected stakeholders are mainly group compliance, business lines, risk management, legal services, people

and organizational innovation and procurement. Responsibility for the policy lies with the of Human Resources,

Organizational Development and Sustainability. The Human rights policy is based on the principles of the Universal

Declaration of Human Rights, International Covenant on Civil and Political Rights, International Covenant on Social,

Economic and Cultural Rights, Fundamental Principles of the International Labour Organization (ILO; freedom of

association, right to organize and collective bargaining, abolition of forced labour and worst forms of child labour, equal

remuneration, non-discrimination in employment and occupation), European Convention on Human Rights and the EU

regulation referring to human rights, the Corporate Sustainability Due Diligence Directive and the Corporate Sustainability

Reporting Directive (including Annex Regulation (EU) 1893/2006), as well as the minimum social safeguard principles of the

EU Taxonomy Regulation and standards of the Global Reporting Initiative (GRI).

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Should the Group learn of a violation of one or several of these standards, it will endeavour to resolve the issue together

with the party in question whenever possible. If a solution is not (or only partially) possible, further measures to mitigate

the residual aspects of the negative impact will be evaluated, potentially leading to termination of the business

relationship.

Group information & cyber security policy (short: Information security policy)

The Group fully adheres to the RBI Group’s information security policy principles and a standard framework consisting of 14

standards, that define the organizational and technical requirements for information security. Part of the corporate

strategy is based on trust to facilitate its customers' entire banking experience. The information security policy addresses

the scope, objectives, principles, roles and responsibilities, as well as compliance with external requirements relating to

information security

The Information security policy and its associated documents define the security requirements for the appropriate and

secure use of IT services within the Group. It is about protecting the Group, its business, employees, and customers to the

highest degree possible. The goal is to effectively address security threats that could jeopardize the confidentiality,

integrity, or availability of data, of customers as well as of employees, the reputation of the Group’s businesses, and

business outcomes.

A key objective of these defined security requirements is to provide customers with reliable and secure services and

products by managing risks and reducing the likelihood and impact of incidents through appropriate measures.

The Information security management system (ISMS) encompasses the following areas:

• Information security strategy

• Security of personnel from joining to leaving the company

• Information security in initiatives and projects

• Secure and resilient corporate infrastructure

• Secure software development and secure operation of financial and banking products

• Performing security assessments and agreeing contractual security requirements with security-relevant suppliers

as part of supplier management, and

• Compliance with information security requirements stemming from regulatory and contractual obligations

The most senior level that is accountable for the implementation of the information security policy is the Group Chief Risk

Officer (CRO). Monitoring of compliance with the security policies and standards is carried out within regular internal

processes.

The key legal frameworks and international standards that are included in the information security policy and in addition

to the legal requirements according to the data protection policy are:

• Payment Service Directive: sets out security requirements for payment services and enhances protection of

consumers and businesses by making payments safer and more secure. Risks of misuse and fraud are reduced

and trust in financial transactions is strengthened.

• Network and Information Security Directive: sets out measures for a high common level of cyber security in

essential and important entities across the EU. The aim is to enhance the security and resilience level of

organizations that provide essential services to consumers and end-users.

• European Banking Authority (EBA) Guidelines: as part of its supervisory tasks, the EBA sets out mandatory, topic-

specific guidelines to ensure stability and security within the EU banking sector. This increases the resilience and

security of financial institutions as well as their products.

• Digital Operational Resilience Act (DORA): DORA aims to enhance the digital operational resilience and security of

the EU financial sector. Effective risk management as well as appropriate measures and a comprehensive testing

program strengthen the digital resilience and security of financial institutions as well as their products. The

requirements for financial institutions include robust incident response and recovery plans, as well as the ability

to manage their third parties and establish requirements for information and communications technology (ICT)

risk management.

The protection of confidentiality and privacy are essential objectives of the information security policy (Article 12 of the

Universal Declaration of Human Rights of the United Nations).

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The information security management system, including its policies, standards processes and measures, is built to

appropriately protect the confidentiality, integrity and availability of information and systems. The implementation of the

information security requirements is regularly assessed and tested. The ISMS is continuously improved to enhance the

security measures and their effectiveness.

The Information and cyber security policy is aligned with internationally recognized instruments that are relevant to

consumers. The policy emphasizes adherence to high standards of information and cyber security, confidentiality, integrity,

and availability of data, as well as compliance with relevant internal and external regulations, including GDPR.

The Group has implemented robust processes, procedures and measures designed to swiftly identify, react to, and

respond to security incidents. Incident response plans enable the Group to minimize the impact, quickly restore services to

normal operation, and provide effective remedies for customers and end-users. This proactive approach includes

continuous monitoring and a dedicated incident response team that is regularly trained. By implementing and continuously

improving efficient processes, procedures, and measures to maintain information security, the Group strengthens the

resilience of its operations and upholds the trust and confidence of its stakeholders.

Inquiries regarding information security are handled through the relationship managers.

The needs and expectations of stakeholders are analysed annually, and adjustments to security requirements are derived

as necessary.

All information security standards within the Group are made accessible to every employee via internal sharepoint and

corresponding training is provided on a regular basis. Appropriate security requirements are contractually agreed for the

Group’s suppliers and service providers.

In the 2024 revisions of the information security standards, requirements have been formulated more clearly, redundant

elements have been removed and errors have been corrected. New legal requirements (for example, DORA requirements)

have been included in the information security policy and the respective standards framework.

Data protection policy

The Group fully adheres to the RBI Group’s data protection policy. This policy is implemented within the Group to establish

the framework, principles, responsibilities, and minimum standards for compliance with GDPR (Regulation (EU) 2016/679)

and related requirements. The goal is to ensure that the protection and rights of individuals are uniformly ensured and

that penalties for the Group are avoided.

The Group has implemented the RBI Group’s Data Protection Policy through following local internal documents and

procedures:

• Data Protection Rulebook

• Internal procedure: DPO processes

• Internal procedure: GDPR in retail banking

• Public document: Rules of Personal Data Treatment

• Public document: Rules on order processing in acc. with Article 28. GDPR

The data protection policies cover the material and territorial scopes, as well as the principles for processing personal

data. When processing personal data, the principles of lawfulness, fairness and transparency, purpose limitation, data

minimization, accuracy, storage limitation, and integrity and confidentiality must be observed. The Group must be able to

demonstrate compliance with these requirements and therefore implement an appropriate accountability process. The

Group monitors data protection policies to ensure continuous adherence to data privacy standards. This covers the

following elements:

• Compliance with the rights of the data subjects (i.e. affected persons)

• Compliance with the principles of the GDPR

• Compliance with the obligations of controllers and processors

• Maintaining a record of processing activities in accordance with Art. 30 GDPR

• Information obligation towards the data subjects in accordance with Art. 13, 14 GDPR

• Compliance with the provisions on automated individual decision-making in accordance with Art. 22 GDPR

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Sustainability Statement

• Notification of personal data breaches to the supervisory authority and the data subject

• Conducting a Data protection impact assessment in accordance with Art. 35 GDPR

• Compliance with technical and organizational measures of the GDPR in accordance with Art. 32 GDPR

• Establishment of a Data protection management system

• Transfer of personal data to third countries or international organizations

• Employee training.

The most senior level that is accountable for the data protection is Management Board. The process owners are

responsible for the content, implementation and updating of policies in the area of their responsibility. The process owners

create policies and follow the standard process for the approval and submission of documents. All heads of divisions that

process personal data are responsible for the implementation of the GDPR in their area of responsibility.

Legal basis:

• GDPR (General Data Protection Regulation): GDPR is a European Union law that sets guidelines for collecting,

using and protecting personal data. It ensures that organizations handle people's data responsibly, giving

individuals more control over their personal information. Under GDPR, companies must be transparent about how

they use personal data and keep it secure, with strict rules for sharing and storing this personal information. This

regulation promotes ethical data use and enhances trust with stakeholders.

• Guidelines and other documents of the European Data Protection Board and the Croatian Data Protection

Authority

• International standards:

◦ ePrivacy Directive: The ePrivacy Directive is an EU set of rules that focuses on protecting privacy in

electronic communication. It governs how organizations handle data such as cookies, emails, and phone

numbers, ensuring that people’s online interactions remain private and secure. This directive

complements GDPR by specifically targeting privacy in the digital world, helping organizations to

maintain responsible data practices online. The directive ensures respectful and secure online

communication with individuals and builds digital trust.

The Group aligns its privacy policies and practices with internationally recognized standards to protect consumers and

end-users, reflecting its commitment to responsible business conduct within the ESG framework. This alignment is

demonstrated in the following ways:

UN Guiding Principles on Business and Human Rights:

• Respecting privacy as a human right: The Group respects the privacy rights of individuals by protecting customer

data according to the data protection laws and limiting its use to necessary, transparent purposes. Regular

assessments to prevent privacy risks are conducted, giving consumers confidence that their personal information

is handled responsibly.

• Grievance mechanisms: clear and accessible channels are provided for customers to raise concerns or request

support regarding their privacy rights. This aligns with global human rights principles and the GDPR, offering

customers a path for resolving issues.

• The Group has not identified any cases of non-compliance with the UN Guiding Principles on Business and Human

Rights, ILO Declaration, or OECD Guidelines relating to consumer and end-user data privacy. The Group’s

adherence to GDPR and data protection standards ensures alignment with these frameworks.

International Labour Organization (ILO) Declaration on Fundamental Principles and Rights at Work:

• Fair and non-discriminatory treatment: while primarily a workplace standard, the ILO's principles guide the

Group’s fair treatment of consumers. The Group’s policies prevent bias in data handling and ensure that all

customers receive equitable service without discrimination.

• Responsible employee practices: The Group trains employees to handle consumer data responsibly, preventing

misuse and aligning ILO standards on ethical behaviour, which indirectly benefits consumers by ensuring that

data is treated securely and fairly.

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Organization for Economic Cooperation and Development (OECD) Guidelines for Multinational Enterprises:

• Transparency and responsible marketing: The Group´s data practices follow OECD standards by providing clear

information on data use, securing consumer consent, and respecting marketing preferences. This approach

ensures that consumers understand and control how their data is used.

• Data security: The Group applies rigorous data protection measures, ensuring that customer information remains

private and secure in line with the principles of responsible business conduct.

The needs and expectations of stakeholders are analysed annually, and adjustments and improvements are made as

necessary.

The data protection management system of the Group is accessible to its employees via the intranet, and training is

provided on a regular basis. Appropriate security requirements are contractually agreed for the Group’s suppliers and

service providers.

Privacy and data protection are rights enshrined in certain EU treaties and the Charter of Fundamental Rights of the

European Union. The Charter explicitly includes a right to the protection of personal data (Article 8). Once the Treaty of

Lisbon came into force in 2009, the Charter of Fundamental Rights attained the same legal status as the EU's

constitutional treaties. The EU institutions and bodies, as well as the Member States, are therefore bound by the Charter.

Furthermore, under Article 16 of the Treaty on the Functioning of the European Union, the EU is obliged to establish data

protection regulations for the processing of personal data.

The data protection policy is designed to identify, manage, and mitigate risks relating to the privacy and security of

consumer and end-user data. It addresses material impacts and ensures compliance with GDPR to protect personal data

and maintain customer trust.

The Group is committed to respecting the data privacy rights of consumers and end-users aligning with international

human rights standards including GDPR. This commitment is embedded in the Data protection policy, which governs the

collection, processing and safeguarding of personal data.

The Group respects consumer and end-user privacy rights by adhering to GDPR principles, including lawfulness, fairness,

transparency, and data minimization. The Group’s approach ensures that all personal data is handled in a manner that

upholds human rights and data privacy.

The Group engages with consumers and end-users transparently, providing clear information on data collection practices

and obtaining consent where required. This approach ensures that consumers are aware of their rights and the Group’s

data protection practices.

Data Privacy:

• Every person has the right to the protection of personal data concerning them.

• This data must be processed fairly and lawfully for specified purposes and based on the consent of the data

subject or another legally established legitimate basis. Every person has the right to access data concerning them

and the right to rectify such data.

Information regarding data protection and the rights of data subjects can be found on the Group website at Postupanje s

osobnim podacima and in all branches.

Group’s policy on customer complaint management (short: Customer complaint management

policy)

The Group implements Group’s policy on customer complaint management through Internal procedure on compliant

resolution. The internal procedure sets out the standards, competencies, procedures, and timeframes for resolving

complaints within the Group. According to the extended Joint Committee Guidelines (JC 2018 35, published on 4 October

2018), a complaint is defined as a statement of dissatisfaction addressed to the Group by a natural or legal person

regarding the provision of services under various financial regulations.

The Group's Policy on customer complaint management is in line with legal and regulatory requirements in Croatia as well

as group directives established by the RBI Group's Compliance and the RBI Group's Complaints Management, including:

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• European Guidelines – Guidelines for handling complaints in the securities sector (ESMA - European Securities and

Markets Authority), banking sector (EBA - European Banking Authority), and insurance intermediaries (EIOPA -

European Insurance and Occupational Pensions Authority).

• Croatian National Bank (HNB) – Guidelines for resolving client complaints in the banking sector.

• Group Complaints Management.

• Group Complaints.

The requirements also include the Markets in Financial Instruments Directive (MiFID), locally implemented in Capital Market

Act, the Undertakings for the Collective Investment in Transferable Securities (UCITS) Directive, locally implemented in Open

end investment funds with public offering Act, the Alternative Investment Fund Managers Directive, locally implemented in

Alternative investment funds Act, the Capital Requirements Directive (CRD), the Payment Services Directive (PSD), the

Electronic Money Directive (EMD), and the Mortgage Credit Directive (MCD), locally implemented in Credit institutions Act,

Housing Consumer Credit Act, Payment System Act and Consumer Protection Act.

By issuing complaints, consumers and other end users are entitled to speak up and be heard by an independent employee

of the organization regarding their grievances. Failure to establish a complaint management channel constitutes non-

compliance with the applicable law and thus could lead to severe fines and sanctions by authorities as well as reduced

trust and credibility on the market.

At the Group, complaints are viewed as valuable opportunities to identify process and product improvements and enhance

customer satisfaction. This mindset is embraced by all employees and aligns with the Group’s vision and mission. The

Group takes customer concerns and feedback seriously and strives to find solutions that improve its processes and

products, thereby contributing to customer satisfaction. The most senior level that is accountable for the implementation

of the policy on customer complaint management is the Management Board. The Group’s local internal procedure defines

the standards, responsibilities, procedures, and timeframes for handling complaints within the Group.

For the investment business, the Group complaint management directive implements relevant regulatory national and

international requirements, such as the guidelines of ESMA and EBA and the MiFID provisions, while for the insurance

business; all relevant regulatory national and international requirements, such as guidelines of EIOPA and the IDD

provisions.

The complaint management policy aligns with human rights principles by ensuring that complaints are treated seriously,

handled transparently, and customers are kept informed about the status of their complaints.

The EBA (European Banking Authority) and ESMA (European Securities and Markets Authority) consider consumer interests

when defining their complaints policies by ensuring that the policy addresses transparency, fairness, and the effective

resolution of disputes, aligning with consumer protection regulations and guidelines, and promoting trust and confidence

in the financial services industry.

To make the content of the policy on customer complaint management available to internal stakeholders, it is published in

the internal policy database.

All the information is available to customers and other external stakeholders on the Group’s website.

Complaints submission

The complaint management policy aligns with human rights principles by ensuring that complaints are treated seriously,

handled transparently, and customers are kept informed about the status of their complaints. Therefore, the Group meets

its responsibility to respect human rights and manage negative impacts on human rights that it causes, contributes to, or

with which it can be associated.

According to the UN Guiding Principles on Business and Human Rights, a grievance mechanism at the corporate level allows

complaints pertaining to corporate human rights violations to be submitted and provides remediation. This mechanism

must be effective, practicable, easily accessible and independent. To realize these standards, the Group has established

appropriate processes, procedures and internal structures (e.g. a complaint management system or a corporate

ombudsperson). Such measures help to identify and address structural challenges.

Complaint management is seen as an opportunity to improve customer satisfaction. Clear processes for documenting and

handling complaints are described, which can be seen as a measure to address human rights impacts, as it involves

handling customer complaints and safeguarding their rights. Further details can be found in chapter S4-3: Processes to

remediate negative impacts, and channels for consumers and end-users to raise concerns.

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Group’s Retail Credit Risk Policy

The Group fully adheres to the RBI Group’s retail credit risk policy which establishes the rules and minimum requirements

for lending to private individuals (consumers). It outlines detailed eligibility criteria and procedural checks for the lending

process, including provisions relating to access to quality information. Compliance with the policy is monitored primarily by

management and the relevant departments at the Group as part of regular internal processes.

The Group is dedicated to upholding the highest standards in customer service and protection. The retail credit risk policy

focuses on access to (quality) information as follows:

• Customers are thoroughly informed about the implications and risks associated with different loan types,

including foreign currency loans.

• Loan decisions are documented and stored to ensure transparency and clarity for customers regarding their loan

applications within the framework of local legal requirements.

This policy applies to all retail lending activities within the Group’s operations, covering various credit products such as

mortgages, consumer loans, credit cards, and overdrafts.

The policy supports the human rights principles on the one hand by ensuring that lending decisions are made on the basis

of objective criteria and without discrimination. On the other hand, it aims to assess customers’ loan affordability to

prevent over-indebtedness and stabilize their financial situations through responsible lending practices. In terms of

customer engagement, it ensures that decisions are clear, rule-based, equal, and thoroughly documented, providing a

transparent and auditable process.

The most senior level that is accountable for the implementation the policy is the Management Board.

The Retail Credit Risk Policy is aligned with the

• EBA Guidelines on loan origination and monitoring.

• Regulation (EU) No 575/2013 of the European Parliament and of the Council of 26 June 2013 on prudential

requirements for credit institutions and investment firms.

Retail restructuring policy

The retail restructuring policy sets the rules and minimum requirements for restructuring loans for the Group’s customers

in financial difficulty. It defines the eligibility criteria and process requirements for restructuring efforts and addresses

access to quality information, the Group´s products and services and non-discrimination. Compliance with the respective

policy is monitored primarily by management and the relevant departments at the Group as part of regular internal

processes.

The restructuring policy addresses aspects including:

• access to (quality) information, as customers are kept informed throughout the entire restructuring process,

ensuring they understand each step. All communication is tracked and recorded to maintain transparency and

allow for auditing.

• access to products and services, as the policy ensures that customers have access to both proactive and reactive

restructuring options to support them during financial difficulties.

• non-discrimination, as eligibility for restructuring is based on clear, documented criteria to ensure fairness and

consistency.

The restructuring policy is published through the policy framework for all the Group units involved in retail lending.

The retail restructuring policy aims to assess customers’ loan affordability to prevent over-indebtedness and stabilize their

financial situations through responsible lending practices. Additionally, the restructuring policy plays a crucial role in

assisting customers facing financial difficulties by offering tailored solutions to manage and repay their debts, thereby

helping customers to regain financial stability and avoid severe economic hardship, preventing the need for enforcement

actions where possible.

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The Group is dedicated to upholding the highest standards in customer service and protection. In terms of customer

engagement, these policies ensure that decisions are clear, rule-based, equal, and thoroughly documented, providing a

transparent and auditable process.

The most senior level that is accountable for the implementation of the policy is the Board-1 management level.

The retail restructuring policy refers to Regulation (EU) No 575/2013 of the European Parliament and of the Council of 26

June 2013 on prudential requirements for credit institutions and investment firms.

Retail investment product distribution

The retail investment product distribution regulation and its supporting documents define the basic principles and

guidelines for the sale of investment products to retail clients under the MiFID II regime for all retail client segments

(private individuals, premium and affluent banking, private banking and SME). The scope of the regulation includes

investment products offered to retail clients from all retail segments. Entities covered by this document are subsidiary

banks based in the EU, including the Group. The Group follows a segment-based approach when it comes to investment

product sales and distribution (i.e., tailored offerings aligned with the respective market and target audience).

MiFID II ensures that consumers (investors) are well-informed about the financial products they are considering. This

regulation requires firms to provide clear, accurate, and comprehensive information about financial instruments, ensuring

that investors understand the risks, costs, and features of the products. The goal is to protect investors by promoting

transparency and helping them to make informed decisions. Additionally, MiFID II includes provisions such as the

appropriateness test and suitability test. The appropriateness test helps financial institutions in the EU to ensure that

complex financial products are suitable for the investor based on their knowledge and experience. The suitability test

(which applies in cases of investment advice) assesses whether a product is suitable for an investor's individual

circumstances, financial situation, and goals.

Compliance with the respective policy is monitored primarily by management and relevant departments at the Group as

part of regular internal processes.

The most senior level that is accountable for the implementation of the above regulation is the Group Management Board.

Through implementation of the policy, the following standards are adhered to: Directive 2014/65/EU (MIFID II), Delegated

Directive (EU) 2017/593 (Supplement to Directive 2014/65/EU), Delegated Regulation (EU) 2017/565 (Supplement to Directive

2014/65/EU), Final report on the guidelines on product governance requirements under MiFID II (ESMA35-43-620), and

Delegated Regulation (EU) 2021/1253, 27 January 2022 | ESMA35-43-2998.  

Product oversight and governance for insurance products

The product oversight and governance policy aim to prevent and mitigate customer detriment, supports a proper

management of conflicts of interests and ensures that the objectives, interests, and characteristics of customers are duly

taken into account. In respect of any insurance product distributed, Product oversight and governance arrangements

require regular revision of the insurance products in order to assess whether the product remains consistent with the

needs of the identified target market and the determined distribution strategy. Furthermore, potential conflicts of

interests are identified and adequately dealt with.

The Group follows a segment-based approach when it comes to insurance products. For the Group’s Mass-Market Retail

Clients non-complex insurance products are offered, while for Premium and Private banking clients, more complex

insurance-based investment products are additionally offered. All insurance products are distributed through a non-

advisory approach (no recommendations), The appropriateness test (assessing client knowledge and experience) for

insurance-based investment products is mandatory.

Compliance with the respective policy is monitored primarily by management and relevant departments at the Group as

part of regular internal processes.

The most senior level that is accountable for the implementation of the above regulation is the Management Board.

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The Product oversight and governance for insurance products is based on IDD directive and Insurance Act (NN 30/15, 112/18,

63/20, 133/20, 151/22, 152/24). Product governance obligations focus on defining a distribution strategy for each insurance

product, for each sales channel and for each customer segment. The distribution strategy considers the defined target

market and the complexity of the product. This aligns with customer requirements for access to quality information as the

policy ensures that all relevant product information, including risks and changes, is thoroughly documented, and

communicated through structured processes and committees. This enhances transparency and helps customers make

informed decisions.

This aligns with customer requirements for access to quality information and responsible marketing.

Marketing, brand management and corporate design guidelines (short: Group marketing

policy)

The Group complies with the RBI Group's marketing policy which governs marketing communication and is aimed to ensure

responsible marketing practices. The policy has also made it mandatory to follow the latest version of the Advertising and

Marketing Communications Code of the International Chamber of Commerce (ICC Code). Comprising 26 articles, the ICC

Code defines the principles of responsible advertising and marketing communications, including the topic of non-

discrimination (Article 2 of the ICC Code) and responsible marketing practices (Article 23 of the ICC Code). The policy is

binding for all units at the Group where marketing team executes marketing communication with consumers. The regular

customer satisfaction tracking lies under the responsibility of the respective B-1 Retail Strategy and Digital

Transformation, and the responsibility for the regular brand health tracking is under the responsibility of B-1 Marketing.

Compliance with the policy is checked as part of the internal audit processes.

Surveys consistently show that trust remains at the top of the list when it comes to choosing the right banking partner.

Since trust is based on honesty, it is important to the Group that its products and services are communicated clearly and

transparently to all customers and stakeholders. When advertising and marketing the Group’s products, the Group applies

strict guidelines to provide its customers with comprehensive, easily intelligible information and to protect them from

losses. Furthermore, false or misleading information is not permitted under any circumstances, to guarantee that

customers are protected from making the wrong decisions or from high costs that could, at worst, lead to bankruptcy.

Risks that may be associated with the Group’s products must therefore be clearly demonstrated and explained to

customers, while ensuring that the information is accessible to all.

By joining the Global Compact of the United Nations (UNGC), the Group endeavours to pursue the ten UNGC principles of

responsible business. The UNGC is the world’s largest initiative for corporate sustainability. Its principles include the core

areas of human rights, labour standards, environmental protection and combating corruption. The globally responsible

approach associated with this is expected of all employees and managers, as well as partners and suppliers. The Group

supports and respects the protection of international human rights within its sphere of influence (Principle 1) and

endeavours to ensure that it is not complicit in human rights abuses (Principle 2).

Furthermore, the Group complies with the RBI Group’s policy that voluntarily follows the Advertising and Marketing

Communications Code of the International Chamber of Commerce and that defines key principles for responsible

marketing communication.

In addition to these high-level policies, the Group follows all specific legal requirements in the area of communication with

consumers, whether these relate to international standards such as GDPR or local regulations.

Regular measurements of customer satisfaction and the customer experience are used to document and analyse the

Group’s engagement with customers. The Group continuously collects customer feedback on its most important products,

the customer journey and personal sales channels (e.g. branch, ATM or contact center). Moreover, objective criteria, such as

the ratings of the Group’s apps in various app stores, show that the Group's offerings through digital channels are very

well received by customers. Similarly, other digital channels (website, internet banking, mobile banking and social networks)

are continuing to enjoy rapid growth in popularity. The results of all channels are carefully evaluated, and corresponding

measures for improvement are put in place. The regular customer satisfaction tracking lies under the responsibility of the

respective B-1 Retail Strategy and Digital Transformation, and the responsibility for the regular brand health tracking is

under the responsibility of B-1 Marketing.

Internal procedure of marketing activities is available internally to all employees of the Bank in business policy documents.

The ICC Code is publicly accessible via the website of the International Chamber of Commerce.

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Sustainability Statement

S4-2-Processes for engaging with consumers and end-users about

impacts

The Group strives to achieve active engagement with consumers and end-users in order to understand and address their

interests and concerns, as well as actual and potential impacts on them. To achieve this, the Group employs an effective

complaint management system as well as various other channels across the organization, which are used by both external

and internal stakeholders to collect feedback. Based on that feedback internal stakeholders assess impacts, risks and

opportunities related to consumers and end users .This approach ensures the effective management of both actual and

potential impacts, as described in chapter SBM 3.

Customers who wish to submit a complaint to the Group can address the Group’s complaint management via various

channels. After submitting their complaint, customers will receive initial feedback within 24 hours from an assigned

complaint officer, informing them about receipt of their correspondence, the upcoming internal investigation and the

processing of their data. Within ten business days, customers are informed about the final outcome of their complaint. In

the event of more complex and time-consuming cases, customers will receive an interim update on a frequent basis.

Furthermore, the Group engages with consumers and end-users directly when they approach the Group with a concern, or

when the Group commissions customer surveys to obtain structured feedback from consumers and end-users.

Within the Compliance department, the complaint management function in accordance with the recommendations of the

European Banking Authority’s guidelines for complaints-handling for the securities (ESMA) and banking (EBA) sectors. The

most senior responsibility regarding complaint management lies with the respective Management Board member.

At the end of every reporting period, complaint root causes are identified by every business department and

communicated to Compliance for further analysis. The Compliance function is most senior role for handling customers

complaints. Furthermore, corresponding mitigation measures are devised, reviewed and subsequently implemented.

The Group takes every complaint brought to its attention seriously and with the utmost concern. Every complaint is

carefully analysed by complaint specialists together with the addressed or concerned business department. All claims

made by consumers are carefully and independently investigated until a resolution is agreed. Complaints from specifically

vulnerable customers may trigger the direct involvement of middle or senior management. In cases of more serious human

rights violations, RBI may intervene directly to ensure appropriate action and resolution.

Engagement on information-related impacts

Currently there are no measures in place to assess the effectiveness of engagement with consumers and/or end-users.

Engagement regarding privacy and cyber security & resilience

The Group is committed to ensuring the highest standards of data protection and privacy for its consumers, as essentially

required by law, through the following practices as a basis for engagement:

• Transparency and consent: The Group strives to ensure that all communication with consumers about the use of

their personal data privacy and its potential impacts is transparent. This includes clear explanations in the

privacy information in accordance with Art. 13 and Art. 14 GDPR of how data is collected, used, shared, and stored.

• Consumer rights engagement: The Group has legally compliant processes for consumers to exercise their rights

under the General Data Protection Regulation (GDPR), including the right to access, correct, delete, or port their

data.

• Sustainable and ethical data use: for each process involving personal data, The Group strives to ensure ethical

data use by adopting fair data practices and preventing misuse of data in ways that could harm consumers.

Personal data is used only for the original purpose that it was collected. Further processing is only possible if

there is compatibility with the new purpose in accordance with the principles of GDPR.

• Regular audits and reporting: The Group conducts monitoring of data protection practices to ensure that

consumer data is handled according to GDPR. The Group engages with customers in several ways, focusing on

transparency, risk mitigation, and responsible data handling.

• Customers complaints regarding data privacy and results of regular audits were taken into account in process of

double materiality assessment and identification of material impacts and risk related to customers and end

users, described in detail in section SBM-3.

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Sustainability Statement

In cases where data is processed based on legal obligations (KYC, anti-money laundering regulations), for example,

customers are informed about the data processing during the onboarding process. Customers have the opportunity to

learn about the conditions at any time (e.g. online information on data processing according to Articles 13 and 14 of the

General Data Protection Regulation (GDPR), contacting the data protection officers).

If customers have already consented to specific data uses, such as marketing or service improvements, the Group will not

contact them for every related action, especially if the processing remains within the agreed scope. In the event of a data

breach involving a high level of risk for the data subjects, the Group, as legally required, will directly inform the affected

customers.

The Group informs its customers about their rights under the General Data Protection Regulation and about the

processing of their personal data through a privacy policy in accordance with Articles 13 and 14 GDPR on the Group website

and in the branch offices, during account opening, and in every email communication via a signature addendum. For any

additional questions regarding personal data protection, customers may contact the Data Protection Officer via email or

by mail at the address listed on the bank's website, which is designated for client inquiries related to personal data and

banking operations. The initiative and directive for this come from the Data Protection Officer (DPO) and are implemented

by the respective departments.

Engagement regarding access to (quality) information

The perspectives of consumers and end-users are collected continuously through regular measurements of customer

satisfaction and customer experience (see Impacts regarding responsible marketing practices), regular tracking of the

Group’s brand perception, as well as evaluation of the feedback obtained via complaint management processes.

The Group commissions market research to obtain structured feedback from consumers and end-users. To do so, the

Group works with external market research agencies following the ICC/ESOMAR International Code on Market, Opinion and

Social Research and Data Analytics (ESOMAR Code; see esomar.org), which includes specific responsibilities if the data

subjects are children, young people and other vulnerable individuals.

Customer engagement regarding access to (quality) information at the Group takes place at various stages, and at both

regular and irregular (or event-based) intervals. Examples of regular engagement are the above-mentioned tracking

studies in the areas of customer satisfaction and brand perception. Examples of customer engagement on an irregular

basis are pretests of the Group’s advertising material whenever new marketing campaigns are prepared and before they

are launched, in order to obtain consumer feedback about the understandability of the marketing messages and avoid

potentially misleading communication.

A concrete example of regular engagement with consumers and end-users on marketing practices is brand health

tracking, whereby structured feedback is obtained about brand perception.

The aforementioned regular customer satisfaction tracking processes fall under the responsibility of the respective Head

of Retail, Strategy and Digital Transformation, while the regular brand health tracking falls under the responsibility of the

Head of Marketing. The results of these studies are used to inform and improve future communication with consumers and

end-users.

The Group adheres to all relevant legislation and regulation regarding vulnerable customer groups (e.g. accessibility). There

is no standardized process in place to collect further feedback from these customer groups (since market research in these

groups is very time-consuming and requires the utmost sensitivity, When feedback is required, such as in the case of

preparing marketing communication aimed at young people, the Group engages with this vulnerable target group via

market research agencies under the ESOMAR framework.

Engagement on social inclusion

Engagement regarding non-discrimination

Regarding the topic of non-discrimination, the Group engages with its consumers and end-users by facilitating complaint

management and uses various other channels across the organization to obtain their perspectives and feedback. Further

details on complaint management can be found below in the chapter S4-3: Processes to remediate negative impacts, and

channels for consumers and end-users to raise concerns.

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Sustainability Statement

Engagement regarding access to products and services

As part of the Group’s ongoing due diligence process, further described mechanisms ensure that the views of its customers

are integrated in into the decision-making processes regarding the access to its products and services. The Group actively

gathers feedback through different contact channels, including customer contact centers, surveys, and focus groups, to

identify and take measures to reduce potential barriers to accessing the Group’s products and services. This includes

adapting websites to accommodate people with impairments and offering special conditions to socially vulnerable groups,

such as students and retirees. Through the Group’s policies and direct engagement with its customers, the Group aims to

increase accessibility, inclusivity, and trust across its product and service offerings. The Group also takes into account

feedback of its customers in double materiality assessment process and identification of significant IRO, which is in

detailed described in ESRS chapters SBM-2 Stakeholder Engagements and IRO-1 Description of the process to identify and

assess material impacts, risks and opportunities.

Engagement regarding responsible marketing practices

As described under the topic of access to (quality) information above, market research and customer surveys are

conducted as part of the processes for engaging with consumers about the respective impacts. Furthermore, when

pretesting advertising material in the course of new marketing campaigns, the Group gathers consumer feedback on the

understandability of the information and messages provided.

Evaluation of Engagement Effectiveness and Outcomes

The Group monitors and adapts its engagement strategies primarily through customer feedback, with policies such as the

Regulation on User Experience Monitoring Requirement (CX Regulation) ensuring a continuous improvement process. It also

ensures its effectiveness of customers engagement based on customers feedback and takes into account this information

in double materiality assessment process which is in detailed described in ESRS chapters SBM 2 Stakeholder Engagements

and IRO-1 Description of the process to identify and assess material impacts, risks and opportunities.

S4-3-Processes to remediate negative impacts and channels for

consumers and end-users to raise concerns

Information and social inclusion-related remediation processes

The Group identified throughout the process of double materiality assessments actual negative impact and potential

financial risk regarding privacy, cyber security and resilience and access to (quality) information. It has also identified

potential negative impacts regarding non-discrimination. The Group has set processes to remediate those negative

impacts. If the Group identifies data privacy risks according to the specific categorization within GDPR, such as a data

breach with a high level of risk to customers’ personal data, the Group has processes in place to proactively notify the data

protection authority and affected customers. These notifications should typically explain the nature of the risk, what

personal data is affected, and the steps taken to address the issue. This allows the affected customers to take any

necessary precautions (e.g. changing passwords or monitoring their accounts). Also, if negative impact occurs the Group

provides a solution for customers within a short period of time. Solutions for remediation can vary according to complexity

of the issue. If it is about some more complex impacts (such as changing a certain process), competent organizational

units consider best scenarios in order to solve the problem and develop initiatives to completely remedy the problem.

The Group has set up channels for consumers and end users to raise their concern. If the Group has failed to fully meet

customer expectations, consumers and end-users can address their complaints via various channels. In line with the

Group’s internal rules (see also chapter Customer complaint management policy), all potential complaints in the form of an

expression of dissatisfaction addressed to the bank or its employees must be examined in order to establish whether it

satisfies the definition of a complaint. Any negative impact identified via customer complaints channels is addressed to

business units in line with customer complaints procedures. Legitimate complaints must be documented immediately in

the Group’s web-based complaint management system and the person who registered the complaint must be notified of

its receipt, as well as the next steps in handling the complaint. The next step involves consulting the affected

department(s) or employee(s) in order to determine whether the content of the complaint is objectively justified. The result

of this analysis must be immediately communicated to the person who registered the complaint and documented in the

complaint management system. In addition, the department responsible for handling the complaint must conduct an

examination of the causes. The Management Board and Supervisory Board will be kept informed of the latest

developments in complaint management at regular intervals. By the end of each reporting period, mitigation measures for

the main complaint root causes will be implemented and followed up.

Group Raiffeisenbank Austria d.d., Zagreb334

Sustainability Statement

The mitigation measures for the complaint root causes are considered as objectives in the sense of the Group customer

complaint management policy and are directly linked to its principles. A customer-oriented, appropriate handling of

complaints is a main objective of the complaint management policy of the Group. The aforementioned implementation,

evaluation, and review of remedial actions compared to the previous year directly contribute to this objective. The

mitigation measures are also an objective that is linked to the processes and products of the Group.

Customers can address complaints directly to the Group via various channels including email, fax, letter, the website, social

media, or in person.

Within the Group, complaints are seen as a valuable opportunity to identify potential process and product optimizations

and increase customer satisfaction. The Group has therefore established corresponding options for consumers and end-

users. Information on these options is provided transparently on the Group’s website (Podnošenje prigovora).

Every complaint that is submitted is carefully documented within a high-end, market standard case management system

(CMS). Furthermore, the Group publishes information on complaint management on its website to ensure that regular

updates on changes to channels, procedures or legal foundations are provided. The overarching goal of complaint

management is to ensure the swift and appropriate resolution of all customer complaints. At least once a year, the main

reasons for complaints are identified and analysed by the business units and the compliance department. Following this

analysis, remedial actions are defined and continuously integrated throughout the new reporting year.

The Group seeks to ensure that customers are aware of official complaint channels by publishing corresponding

information about complaint management and external authorities that might be addressed for mediation and escalation

on its website. By constantly monitoring complaint data, including the respective customer-complaint ratio, the Group is

assured that customers are properly informed.

S4-4-Taking action on material impacts on consumers and end-users, and

approaches to managing material risks and pursuing material

opportunities related to consumers and end-users, and effectiveness of

those actions

All the actions described in this chapter are related to impacts, risks and opportunities regarding consumers and end users.

IROs are in detail described in ESRS 2-chapter SBM 3 Material impacts, risks and opportunities and their interaction with

strategy and business model.

Information-related action taken for consumers and/or end-users

Privacy, cyber security and resilience

To prevent, mitigate and remediate the negative material impacts on consumers and/or end-users, and/or achieve

positive material impacts for consumers and/or end-users, the Group has implemented the following action steps. The

Group also strives to mitigate the associated risks via these steps:

• Development and implementation of policies

• Allocation of roles and responsibilities

• Conducting regular project and activity assessments (regular risk assessments to identify potential vulnerabilities

in activities involving personal or customer data)

• Third-party evaluations (vendor assessment when onboarding new suppliers into the organization)

• Implementation of suitable security technologies such as encryption, firewalls, data loss/leakage prevention

systems and intrusion detection/prevention systems

• Access controls, restriction of data access, monitoring of access logs

• Clear communication with users about data handling

• Obtaining consent after providing information, if necessary

• Creating a comprehensive plan for responding to data breaches and other security breaches

Group Raiffeisenbank Austria d.d., Zagreb335

Sustainability Statement

Regarding information and cyber security, the technical and organizational security measures protect the confidentiality,

integrity, and availability of information and information systems. Services provided feature high levels of security,

reliability, and resilience. Measures and processes are defined, implemented, and tested to prevent, detect, and respond

appropriately to security incidents to minimize impacts.

A high level of information security has a positive impact on customers and their free, secure, and uninterrupted use of the

provided services. Thus, the Group takes the following action steps:

• Compliance with GDPR requires appropriate technical and organizational measures and employee training

sessions. E-learning GDPR training, workshops and practical guidance improve the understanding and

implementation of data protection regulations

• Consumer control (the Group enables consumers to control their personal data through user-friendly tools for

managing consent and privacy settings)

• Innovative services (the Group uses proven data protection practices to develop innovative financial services that

prioritize consumer data protection and security)

• Building and maintaining consumer trust thanks to a strong commitment to data protection and security.

To raise awareness that information security is everyone's responsibility, training sessions, information campaigns, and

events are offered, among other initiatives. The Group has also allocated resources to promote awareness of GDPR and to

ensure transparency and effective oversight.

Effective organizational and technical security measures are essential for safeguarding financial integrity, building trust,

and ensuring compliance with legal standards. To support this, the Group emphasizes its robust commitment to

information security. A security strategy, a framework of policies and standards, as well as technical and organizational

security measures, are defined and implemented. Internal and external bodies regularly review the effectiveness of these

measures, processes, and procedures. When necessary, they are adjusted based on state-of-the-art industry standards.

The security policy outlines objectives and principles based on the Code of Conduct and the RBI Group strategy. As part of

information security risk management, security risks are identified, documented, and appropriately addressed. A high

security standard for the protection of information is intended to ensure longevity, competitiveness, and the provision of

trustworthy, secure, and reliable services and products.

The information security management system, as defined by the security policy and the established comprehensive

standard framework of the Group, is regularly reviewed through internal and external audits and subject to a continuous

improvement process. Among other things, identified weaknesses, improvements and external requirements are

documented, measures and action plans with ambitious timelines are defined, and their implementation monitored. The

degree of the security measures’ implementation is regularly determined and reported centrally in the corresponding

committees. Strategic goals are also defined and reviewed annually.

The Group’s information security management system that has been established and maintained addresses negative

impacts and security risks to customers. The goal is to mitigate or avoid them by identifying, analysing and addressing

information security risks. Thus, appropriate technical and organizational security measures are derived and the

effectiveness of the measures implemented regularly reviewed.

The requirements defined in the Information security policy and in the respective standard framework apply to the Group,

and measures must be applied following a risk-based approach. In addition, contractual security requirements are agreed

with third-party providers whose product or service offering could pose a security risk, and the providers are checked for

an appropriate security level.

Adjustments to requirements in security standards are reported to and approved by the RBI Group’s CSO (Chief Security

Officer). Changes to the security and standards are documented. The implementation status of the security requirements

across the RBI Group, including the Group, is regularly checked and reported to the management.

The Group tries to minimize the impact of an incident and learn from past incidents in order to prevent, detect more

quickly, and handle such incidents more efficiently in the future.

No cases of human rights issues or incidents relating to information security that are associated with consumers and/or

end-users are known to the group’s information and cyber security department.

Group Raiffeisenbank Austria d.d., Zagreb336

Sustainability Statement

Access to (quality) information

The Group follows all the relevant legislation and regulation, as well as additional frameworks such as the Human rights

policy and ICC Code, in order to prevent negative material impacts from its communication with and provision of

information to consumers and end-users. As the measures are implemented across various departments, there is no clear

allocation of resources at this level.

In order to achieve the best possible impact when providing information on products and services, financial literacy among

the Group’s private customers is a prerequisite for their ability to make informed investment decisions and to repay loans.

Retail focuses on enhancing the financial literacy of young generations. It is part of the Group´s climate and environmental

business strategy. Our employees educate various age clients on financial literacy through different activities – a book on

financial literacy is available in branches. It’s titled "Financijska početnica" by Tisja Kraković Brajić. We also have digital

active quiz based on this book to promote financial literacy. As part of the Group initiatives, this book is provided for free

to all minors clients during the process of opening a Credit cards for them. We conduct educational sessions in schools,

universities, and even for preschoolers.

When providing investment advice, care is taken to ensure that the services correspond to the customer's investment

objectives, and an appropriate evaluation and comparison method is established. If the appropriateness test is negative,

the customer is warned. The qualifications of employees are checked and documented through a training account. These

are ongoing processes within the organization. The Group manages complaints by recording, processing, and reporting

them according to the respective guidelines. For more details, please see chapter S4-3: Processes to remediate negative

impacts, and channels for consumers and end-users to raise concerns. By offering high-quality, clear information, the

Group enhances financial literacy and transparency, enabling customers to be well informed.

Affected stakeholders: All customers who are not professional customers (application of Capital Markets Act (NN, br. 65/18,

17/20, 83/21)) are private customers (this also applies to companies for which it is not possible to determine whether the

above-mentioned size criteria are met or not). The target market is defined for the standardized asset management

concepts and for all mutual funds that can potentially be sold to an advisory customer. For special funds and individual

asset management based on separately agreed investment guidelines, individual contractual investment guidelines are

typically agreed with these investors.

Actions related to social inclusion

Non-discrimination and access to products and services

Non-discrimination and social inclusion are valid for all business lines, the entire the Group and all units and therefore fall

under the umbrella of the Human rights policy. The Group takes various actions to avoid any negative impact that could

reduce opportunities and lead to disadvantages or social exclusion for consumers. Regarding the accessibility of banking

products and services, different channels are offered such as mobile banking applications, web-based internet banking, as

well traditional and digital branches and remote advisory services (using either phone or video calls). In this way, the Group

strives to avoid discrimination and to make its products and services accessible to people with special needs. As the

measures are implemented across various departments, there is no clear allocation of resources at this level.

Financial literacy is an important prerequisite for access to products and services, and therefore social inclusion. The Group

offers various financial education programs that are not only intended for its customers, but the general public.

Although digitalization makes it much easier to access products and services, affordability also plays a crucial role.

Therefore, the Group offers special conditions for the target groups of students/young people and retirees. It also enables

better access to means of payment, allowing consumers to fully participate in society.

To fulfil the special needs of people with disabilities, the Group installs barrier-free entrances and exits as far as possible in

its subsidiaries when branches are undergoing maintenance and reconstruction. All subsidiaries strive to meet this special

requirement. The implementation rate is more than 65 per cent on average. Furthermore, almost all the Bank’s premises

have implemented measures to ensure barrier-free access to ATMs. To mitigate language barriers, the Bank’s ATMs are

multilingual.

Group Raiffeisenbank Austria d.d., Zagreb337

Sustainability Statement

The Group strives, through appropriate measures, to ensure that its websites do not become another barrier to inclusion

and access to products and services. The currently applicable European Accessibility Act includes products and services

provided not only through websites, mobile devices and mobile applications, but also services such as mobile banking. To

date, the Group is committed to creating an inclusive online environment that can be navigated and used effectively by all

individuals.

The Web Content Accessibility Guidelines (WCAG) are organized around four key principles: perceivable (content must be

presented in ways that users can perceive, such as providing text alternatives for non-text content), operable (interface

components and navigation must be operable, meaning all users should be able to interact with and navigate the content),

understandable (information and the operation of user interfaces must be understandable, ensuring that content is clear

and consistent) and robust (content must be robust enough to be interpreted reliably by a wide variety of user agents,

including assistive technologies). These measures will ensure that more people will have access to the Group’s products

and services.

The adaptations necessary to be compliant with the EU Accessibility Act have begun this year and are expected to be

finalized in June 2025. The objective of the working group on the upcoming European Accessibility Act is to leverage

existing synergies for the implementation of the associated requirements.

Responsible marketing practices

The Group follows all relevant legislation and regulation, in order to prevent negative material impacts through its

communication with and by providing information to consumers and end-users. For cases in which an actual material

impact could arise, the Group has established a central complaint management function at local level and adopted

corresponding RBI Group policies. See Podnošenje prigovora. As the measures are implemented across various

departments, there is no clear allocation of resources at this level.

In compliance with legal regulations, measures are taken to prevent undue harassment of market participants through

advertising activities. To avoid receiving unsolicited messages, consumers are required to explicitly consent to receiving

telephone calls or email advertising, for example. This consent is documented and retained in accordance with legal

timeframes. Clients of investment services must be informed, in accordance with the Croatian Capital Market Act NN

65/18, 17/20, 83/21), that telephone conversations or electronic communications between the legal entity and its clients

that lead to or may lead to such transactions are recorded. These recordings must be retained for five years. Obligations

to comply with and combat money laundering must also be documented, and certain related documents must be retained

for ten years. The measures implemented refer to ongoing processes. The Group regulate monitors effectiveness of

implemented actions through reports on consumers complains.

S4-5-Targets related to managing material negative impacts, advancing

positive impacts, and managing material risks and opportunities

The Group has not yet established specific targets in accordance with the ESRS Minimum Disclosure Requirements.

However, the Group is actively implementing the ongoing initiatives which are described in following paragraphs.

Information-related and social inclusion targets

Privacy protection targets

The aim is to have a data privacy framework in place that guarantees the prompt handling of data subject requests,

ensures proactive data breach prevention through monitoring and awareness training for employees, and maintains GDPR

compliance to protect customer data and avoid regulatory penalties. This includes, among other features:

• the strengthening of internal data protection processes as well as the improvement of the customer experience

(supplier assessments, more efficient and customer-friendly processes)

• making communication and information accessible through targeted measures such as correspondence in plain

language

• the management and delivery of all data subject requests at the Group within the deadline of 30 days

By managing these processes, it should be ensured that no fines or reputational damage occur.

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Sustainability Statement

Further data protection objectives related to monitoring and documentation include, among other aspects, the

management of the GDPR module on the Archer GDPR Compliance platform, the quality assurance of records of

processing activities, developing new records of processing activities (ROPA) in terms of content, as well as the automation

of manual processes and documentation tasks.

The data protection objectives for data breaches and data subject requests are based on regulatory requirements.

The Group monitors the response time for data breaches within 72 hours (when required by GDPR) and the completion of

data subject requests within 30 days. These metrics are crucial for assessing compliance and customer satisfaction, and

they uphold the high standards of the Group. In the event of a data breach, the Group tracks the number of breaches and

classifies them by type (e.g. unauthorized access).

With regard to data subject requests, the Group records the number and types of requests (e.g. access deletion,

rectification). For greater transparency purposes, data protection violation can be divided into three groups. Violations can

be caused by human error, technical deficiencies, or intentional act. In the interest of a transparency obligation and

accountability, the Group continuously monitors data breaches. In 2024, data protection violations were immaterial,

caused exclusively by human error, largely carelessness (incorrect email recipients). All cases of data protection violation

were concluded. There were no cases pending at the end of the 2024 financial year. No penalties were imposed on the

Group in 2024 by the data protection authorities. No reports were submitted to the responsible data protection authorities

in 2024. In 2024, data subject filled three complaints to data protection authority, which were duly processed by the Group

and no further actions by the authority were taken.

The results are communicated to the top management to ensure accountability and promote continuous improvements.

The Group tracks the number of employees who complete data protection training. By ensuring high participation rates,

the Group aims to maintain a strong internal awareness of data protection obligations and reduce the likelihood of data

breaches.

Targets for information and cyber security

The Group’s Security department reviews and updates the implementation status of the group-wide security standards at

least annually. The security requirements are defined in the Information and cyber security policy and the standard

framework, the assessment of the implementation status is directly linked to the Information and cyber security policy:

• Continuous optimization of the cyber resilience posture to protect customer data and enable secure business

• Ensuring compliance with industry regulations and appropriately addressing new threats by implementing

modern detection and response systems

• Fostering a culture of security awareness among employees.

Attentive and informed employees are essential for protecting the Group against cyber threats. Measures include

awareness campaigns, mandatory annual training for all employees and ongoing information through internal

communication channels. These initiatives are designed to maintain a high level of awareness regarding potential dangers

and ensure that all employees are well-informed about current threat scenarios. Additionally, the percentage of staff with

up-to-date security awareness training is tracked and reported. The ambition is to have all the Group employees fully

trained in regard to information security.

Additionally, various tests are conducted within the Group to assess the effectiveness of security processes and measures.

Furthermore, information about (potential) threats to the Group's customers and end-users, as well as to the bank itself, is

continuously gathered. Actions and measures are derived from the insights gained from the conducted tests, exercises,

assessments, incidents, near-misses, and obtained threat information. This approach aims to continuously improve

technical and organizational safeguards to provide secure and resilient products and to protect customers, end-users, and

their information. Potential negative impacts should be prevented as much as possible.

The targets for information and cyber security are assessed annually. Changes are tracked and reported to the RBI Group

Security Committee, the local Security Committee and the Supervisory Board.

When setting targets, the impact of the Group’s operations on consumers and end-users, as well as the requirements and

obligations from supervisory authorities and regulators, are considered.

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Targets regarding access to (quality) information and responsible marketing

practices

With the regulations in place, such as the Code of Conduct, the relevant internal policies and the voluntary adherence to

the ICC Code, the Group aims to minimize complaints or issues relating to access to (quality) information or responsible

marketing practices. With regard to financial education, the Group's specific initiatives are being continued. To promote

financial health, the goal is to further develop products and solutions in the retail banking sector. No specific targets

relating to access to (quality) information have been defined other than those in line with local regulatory requirements

and legislation.

Targets regarding non-discrimination and access to products and services

Following the rules of the Code of Conduct, the Group aims to ensure that it does not discriminate against any of its

customers, and should the case arise, a proper complaint and remediation process is in place. The Group has not set out

any specific targets for non-discrimination. The Group has in plan to comply with the EU Accessibility Act timely as of June

2025. Currently, there are no targets set at the Group level for access to products and services.

Further targets

Apart from targets addressing the specific topics as described above, there is an overall target of complaint management

to guarantee and safeguard the timely and accurate handling of all customer complaints. At least once per year,

complaint root causes are identified and analysed by business units and Compliance. In relation to the aforementioned

root causes, mitigation measures are defined and subsequently integrated during the upcoming reporting year on an

ongoing basis in order to reduce negative impacts and enhance positive impacts on customers, while mitigating material

risks and facilitating opportunities.

Mitigation measures for complaint root causes are considered targets as outlined in Customer Complaint management

policy and are directly related to its goals and principles. Providing customer-centric expert handling on complaints

constitutes a key objective of the Group Customer Complaint management policy. The aforementioned year-to-year

implementation, measurement and review of mitigation measures directly contribute to this goal. Mitigation measures are

also a relative target linked to the Group’s processes and products.

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Governance information

G1 Business conduct

G1-1: Business conduct policies and corporate culture

Code of Conduct

As a member of the RBI Group, the Group adheres to RBI Group’s Code of Conduct, which describes our culture for equal

treatment and opportunities for all employees of the Group. It focuses on areas like fair employment practices, no

discrimination or harassment and no violence as well as abstaining from any forms of modern slavery and human

trafficking. It covers own operation of the Group as well as all the activities of its upstream and downstream business

relationships. Every single staff member contributes to the positive perception by meeting high standards of the Code of

Conduct. The Code of Conduct emphasizes the political neutrality of the RBI Group, including the Group. To ensure

awareness of the Code of Conduct principles, all employees must periodically complete an e-learning exercise on the RBI

Code of Conduct basics. In addition, all employees must sign a compliance statement in which they commit to observe the

RBI Code of Conduct, including the disclosure and regular updating of statements on conflicts of interest.

Code of Conduct defines:

• Customer relations (confidentiality, privacy, excellent products and services, fairness, Investor protection, conflict

of interest and non-discrimination)

• Investor relations (creating sustainable value, protecting reputation and transparency)

• Employee Relations (fair employment practices, no discrimination or harassment, no violence, occupational health

and safety, private business activities, protecting assets)

• Compliance with laws and regulations (regulatory compliance, cooperation with authorities, accounting and

reporting, taxes, fair competition and lobbying

• Combating against financial crime (anti bribery and corruption, accepting and giving gifts and invitations, prevention

of money laundering and terrorist financing, economic sanctions, embargoes, insider trading and market abuse)

• Social and environmental responsibility (corporate responsibility, human rights, environmental protection and

contribution to society).

Responsibility for the Code’s content lies with the RBI Group. At the local Group level, the Group's management is

responsible for the Code of Conduct and is responsible for its application on the local market. The head of Compliance

department is responsible for the coordination of activities and any problems regarding compliance with the relevant legal

requirements. In addition, all managers are obliged to ensure compliance with the Code of Conduct in their field of business.

The Code of Conduct is regularly reviewed and adjusted to regulatory requirements and international standards. The

adjustment of the RBI Group Code of Conduct is the outcome of thorough discussions and collaboration between the RBI

Group and RBI Group’s network units including the Group. The Group also participates in the adjustment process and

update their local language versions accordingly.

The Group is the singnatory of UN Global Compact and therefore it is committed to consistently complying with the ten

UNGC principles of responsible business. This commitment includes supporting the elimination of any forms of human

rights violations complying with European Convention on Human Rights, the Universal Declaration of Human Rights as well

as the UN Guiding Principles on Business and Human Rights. The globally responsible approach associated with this is

expected of all employees and managers, as well as partners and suppliers of RBI. The Group’s employees must report

serious violations of the Code of Conduct. Regarding monitoring, all violations that are detected are properly documented

and followed up together with the corresponding first line unit. More about violations of Code of Conduct is described

under sections related to whistleblowing.

Social and environmental responsibility

The Group's business may have a significant effect on each pillar of sustainability: in the economic sphere, in society and

on the environment. This is reflected according to our RBI Group's sustainability strategy as a responsible banker, a fair

partner and an engaged corporate citizen. The Group therefore strives to achieve long term profitable business while

avoiding, amongst other things, social and environmental harm by following proper due diligence practices. Furthermore,

the Group wants to contribute to the improvement of environmental protection and social standards.

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Sustainability Statement

Human Rights

The Group is aware of specific industries (in particular nuclear, gambling and defense) which due to their sensitivity have

an impact on human rights. More detailed information on Sectoral policies in chapter ESRS E3 Affected communities.

The Group respects and supports the protection of human rights as stipulated in the European Convention on Human

Rights, the UN Universal Declaration of Human Rights as well as in the UN Guiding Principles on Business and Human Rights.

The Group refrains from being involved in business with products that are intended to be used for the abolition of

demonstrations, in political unrest or in relation to other human rights violations. Any involvement in controversial weapons

(nuclear, biological, chemical weapons, blinding laser weapons, anti-personnel mines, cluster munitions, depleted uranium

ammunition, incendiary weapons, non-detectable fragments, etc.) is strictly forbidden.

In respect of the UN Guiding Principles on Business and Human Rights, the Group fulfils the reporting obligations pursuant

to Corporate Sustainability Reporting Directive (CSRD) and discloses information on material impacts related to its

environmental, social, and governance (ESG) practices.

Environment

The Group cares about the environment and therefore considers the environmental impact of its business activities. The

Group gives preference to conducting business with entities operating transformative and non-polluting technologies,

where the primary objective is to reduce greenhouse-gas emissions and choose suppliers considering the environmental

balance and related measurements

Diversity and inclusion

We believe that embracing diversity enriches perspectives, while also positively impacting business decisions and

outcomes. The Group strives to create an inclusive workplace that establishes conditions and frameworks that are equally

attractive and beneficial to all employees. Recognizing its function as a role model, the Group is actively committed to

ensuring equal opportunities for all employees, regardless of age, gender, nationality, social origin, sexual orientation and

identity, disability or religious beliefs. The importance of diversity and inclusion is also demonstrated in the RBI Group Code

of Conduct.

Corporate governance

Corporate governance refers to the system of rules, practices and processes by which a corporation is directed and

controlled. It involves balancing the interests of stakeholders, including shareholders, management and customers.

At the Group, corporate governance includes regulations set by legislators and the consideration of shareholders’ interests.

It describes the principles of guiding leadership under the Management Board and the Supervisory Board. Its aim is to have

a responsible, transparent management framework that is focused on long-term value, supported by key principles that

include efficient collaboration, safeguarding shareholder interests and open communication.

The Group adheres to various legal provisions and its RBI Group’s Code of Conduct for sustainable governance and social

responsibility. The Group is transparent in communication with stakeholders and therefore provides comprehensive and

regularly updated information on business performance and governance on its website and through it’s financial and

sustainability reports.

Anti-Bribery & Corruption

The Group has implemented an Anti-Bribery & Corruption Policy. This policy outlines the key duties and responsibilities of

employees, compliance and management functions. It also defines bribery and corruption risks, and describes the

organizational anti-bribery and corruption standards that are applied in RBI. The scope of the policy applies to all entities

within RBI Group, including the Group.

Responsibility for the local implementation of the policy lies with Compliance. The legal basis of the policy for the Group is

guided by the applicable or relevant laws, i.e. the Croatian Criminal Code (NN 125/11, 144/12, 56/15, 61/15, 101/17, 118/18,

126/19, 84/21, 114/22, 114/23, 36/24), the UK Bribery Act and the US Foreign Corruption Practices Act in the versions currently

applicable, as well as further guidelines and governance principles that were taken into consideration .

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Sustainability Statement

The Group’s Anti-Bribery & Corruption Policy is consistent with international legal instruments such as the United Nations

Convention against Corruption, New York, United Nations Treaty Series vol. 2349 no. 42146 and their guiding principles.

The ABC policy is regularly communicated via various channels (e.g. training, awareness messages, publication of core

principles, etc.) to all internal stakeholders.

Functions that are most at risk in respect of corruption and bribery (e.g. Management Board, key function holder) undergo

special awareness training on anti-bribery and corruption. A condensed overview of the RBI Group’s Anti-Bribery and

Corruption program is accessible to all stakeholders on RBI’s homepage

Whistleblowing

According to the Group’s whistleblowing management program and policy, the Group’s employees must report serious

violations of the Code of Conduct, such as market abuse, fraud, theft, embezzlement, bribery, or corruption, which constitute

the policies’ material impacts and risks. To this end, the Group provides a whistleblowing platform, which is operated by an

external service provider, that enables anonymous electronic reporting. Alternatively, employees and external stakeholders

can use alternative channels (e.g., telephone, email, in person, etc.) to report any violation of the Code of Conduct. The

general objective of the policy is to bring the issues to the organization’s attention. Regarding monitoring, all violations that

are detected are properly documented and followed up together with the corresponding first line unit. The scope of the

Group’s whistleblowing policy covers all violations of the organization’s Code of conduct including, but not limited to,

harassment or discrimination at work and all violations of law such as market abuse, fraud, embezzlement, etc.

The Management Board’s Chief Risk Officer of is the most senior level accountable for implementing the policy. The

Group’s zero-tolerance policy (e.g., against harassment and discrimination) ensures that all allegations brought to the

attention of the Group are taken seriously and treated confidential.

All reports are processed in accordance with the Group’s internal compliance investigation mechanism on the basis of the

following principles:

• All investigations are conducted by a dedicated team of carefully trained employees (investigators) following

strict guidelines including the “need to know principle”;

• All investigations consider all evidence provided by stakeholders via Whistleblowing or other channels and are

conducted fully independently and without influence from internal or external sources;

• Findings and conclusions are presented to senior management (e.g. line managers; senior investigators) in order

to align with further risk-appropriate actions;

• Investigation results and conclusions are properly documented in a limited-access and market-standard Case-

Management System (CMS);

• Investigators receive regular training by internal and external experts in various areas including legal matters,

investigation techniques and computer forensics;

• All investigations conducted within Raiffeisen Bank International follow group-wide standards;

All reports are treated as confidential and specific whistleblowing protection measures are implemented in accordance

with the EU Directive on the protection of persons who report breaches of Union law (Directive (EU) 2019/1937) and the

Croatian Whistleblower Protection Act (The Law on the Protection of Reporters of Irregularities). All communication with

Whistleblowers is anonymous. Compliance uses secure and anonymous channels, to regularly check on employees in case

they face any retaliation from colleagues, line-managers or other personnel in relation to their Whistleblowing activity. This

safeguards the continuous monitoring of whistleblowing activities.

If violations are detected, the Group imposes appropriate risk-based actions including disciplinary ones, in accordance with

the internal Whistleblowing Policy and Internal Procedure for Internal Reporting of Irregularities. The Group constantly

analyses its rules and regulations to mitigate future risks as much as possible. The Group reports on violations and

breaches of the Code of Conduct to the Management Board and to the relevant committees (Risk Committee, Audit

Committee) of the Supervisory Board on a regular basis (at least annually). The Group also escalates specific material

cases to the highest management bodies on an ad hoc basis.

In order to ensure that the Group’s employees are aware of the whistleblowing mechanism, the process is embedded as an

integral part of all internal training.

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Sustainability Statement

Link to whistleblowing channel is also available to vendors and third parties due to the fact it is incorporated in the Code

of Conduct for suppliers which is published on the RBI’s web page: https://www.rbinternational.com/en/raiffeisen/rbi-

group/leadership-governance/compliance/whistleblowing.html#accordion-1c21aa00a0-item-4b71a60913

Training & awareness

The Group considers consistent and targeted training to be a core element of establishing a compliant corporate culture.

On the local Group level there is a Decision on Mandatory Employee Training and Testing, complementary with the RBI

Group’s Compliance Training Policy. The policy establishes a structured training program that ensures periodic compliance

trainings for all levels of expertise and on various business conduct related subject matters. In addition to RBI Group’s

policy, it seeks to fulfil regulatory training requirements, to educate, and build capabilities and awareness of compliance-

relevant topics across the organization, and therefore minimizing operational risk. The training program includes, but is not

restricted to, providing education on the Code of Conduct, Anti-Bribery & Corruption, fraud, conflict of interest,

whistleblowing, anti-money laundering and countering the financing of terrorism. All employees must complete annual

training on compliance-related topics to refresh their knowledge and be informed about relevant changes and

developments. New employees must complete training courses on compliance topics, particularly those aimed at

preventing economic crime. The content of the trainings is tailored to employees’ specific roles and responsibilities,

compliance risk exposure, and relevant regulatory requirements. The Policy is part of the RBI Group Compliance

Governance Policy which is approved by the RBI Group’s Management Board.

The policy was set up internally with work and cooperation between RBI Group Compliance and other local subsidiaries

including the Group. It is available to all relevant stakeholders via the internal Sharepoint function.

Compliance training policy components and structure

Target audience and frequency: All employees must complete annual compliance training on a minimum standard of

compliance-related topics to refresh their existing knowledge, and to be informed about relevant changes and

developments. All new employees must complete training courses on the topic of compliance. In particular, these cover

aspects of preventing economic crime (especially combating money laundering and the financing of terrorism,

international sanctions and embargoes, corruption and fraud prevention), market abuse and conflicts of interest, as well

as learning about appropriate measures and rules concerning internal reporting obligations. Employees operating in risk

sensitive areas receive additional regular targeted training that covers more in-depth knowledge. The frequency and

target groups of advanced training is determined based on the compliance risks and incidents identified, and changes to

regulatory requirements.

Topics covered in training: The content of the training is structured into different modules and tailored to employees’

specific roles and responsibilities, the compliance risk exposure and the relevant regulatory requirements (e.g. customer

relationship manager, areas of confidentiality). Updates to the training materials are triggered by new laws and

regulations, products and customer groups, or when internal procedures change. The modules are also offered as

interactive training with testing components to ensure the effectiveness of the training.

G1-2: Management of relationships with suppliers

The Group is conscious of its position in the finance industry in Croatia and CEE region. The Group has approximately 500

suppliers, mainly in IT equipment, banking equipment (ATMs, POS devices, counters), software licenses, software solutions,

IT and physical security.

When engaging suppliers and before concluding a Contract with them, the Group suppliers are subject to a compliance

check that verifies all information about them. In cases where it is necessary, we require our suppliers to have the following

certificates: Certificate of resistance against burglary, CNB certificate for authentication of banknotes, ISO 45001 (safety at

work), environmental management system, etc. The certificates we seek depend on the supplier’s core business.

Although the information if the supplier is a small or medium enterprise (SME) is not available during the payment process.

The respective employees are advised to consider the size and financial situation of the supplier when processing the

invoices. The Group constantly works to improve its payment practices. The Group is committed to be a fair partner for all

its suppliers. This includes fair payment terms and the objective to contractual agreed payment. According to Internal

procedure of processing incoming invoices, all invoices are paid according to the due date. Further information regarding

payment practices is provided in chapter G1-6 Payment Practices.

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Sustainability Statement

External persons such as contractors, suppliers and service providers, and acting for or providing services on behalf of the

Group as well as all other business partners, must commit to the RBI Group’s Code of Conduct by accepting the Supplier

Code of Conduct as part of the contractual relationship. The principles defined in the Supplier Code of Conduct are to be

regarded as a minimum level for environmental and social criteria, based on the various regulations and directives with

which we have undertaken to comply. In the event of the principles being breached, the Group has the right to terminate

the contractual relationship with the supplier. This approach highlights compliance with selected social and environmental

standards as a fundamental requirement for working with us. Both the Code of Conduct and the Code of Conduct for

Suppliers are currently under review regarding amendments such as modern slavery, human trafficking, affecting

community.

As part of the tender we hold for suppliers, we are evaluating ESG questionnaire created by the Group. The rating of the

ESG questionnaire is included in the overall rating of the bid submitted in the competition.

Should the Group identify a breach of the regulations by a supplier, it would assess the impact and define rectification

measures. If the supplier failed to meet its obligations, the Group would terminate the contractual relationship.

G1-3: Prevention and detection of corruption and bribery

The Anti-Bribery and Corruption program that is implemented at the Group is revised and upgraded continuously. The

Group’s main objective within this program is to prevent, detect and address allegations of corruption and bribery via

whistleblowing as outlined in chapter G1-1: Business conduct policies.

Zero-tolerance. In line with Code of Conduct, the Group follows a zero-tolerance policy, when it comes to unlawful or

unethical business behaviour, such as bribery and corruption. It does not participate in any transaction in which there is a

reason to believe that bribery and corruption is involved. The Group commits to proactively combating bribery and

corruption in the environment in which it operates.

Tone from the top. To ensure the importance of the Anti-Bribery and Corruption program, and that it is given the right level

of attention, management functions / Management Boards of the Group periodically promote and endorse relevant Anti-

Bribery and Corruption activities and initiatives e.g., by taking part in internal / all staff communication initiatives, etc.

Policies and procedures. Anti-Bribery and Corruption program is founded on clear and concise policies, along with other

written internal procedures, all of which are directly communicated to employees and management. This ensures that all

stakeholders are fully aware of their roles and responsibilities within the program. The Group’s Whistleblowing procedure

allows internal and external stakeholders to address any allegations or incidents of corruption and bribery, and for them to

be directly, safely, and anonymously addressed and brought to the attention of Compliance for an independent

investigation to be conducted. Based on the results of this investigation, risk-based actions are carefully executed to avoid

future incidents.

Anti-Bribery and Corruption policy at the Group aligns with the relevant local legal or regulatory framework, including

international legal instruments such as the United Nations Convention Against Corruption.

Detection mechanisms involve maintaining whistleblowing channels, conducting internal investigations and performing

thorough business partner checks to proactively identify any irregularities. In addressing identified issues, the Group relies

on our Code of Conduct and ethical principles to enforce compliance across the organization, fostering accountability and

clearly communicating potential sanctions for policy violations. By integrating these procedures, the Group creates a

robust ethical framework that significantly mitigates the risks associated with bribery and corruption. Finally, the

investigation team acts separately and independently from the management team, while staying in close contact during

the investigation procedures until a final report is submitted to senior management. For more information regarding this

topic please refer to chapter G1-1: Business conduct policies.

Training and awareness. All the Group employees as well as management functions must undergo periodic Anti-Bribery

and Corruption training activities and programs to establish and maintain a high level of awareness of bribery and

corruption risks, and to inform employees / management functions about their role and responsibilities within the Anti-

Bribery and Corruption program. The training is provided via e-learning modules, and include tests, classroom trainings,

and additional awareness activities. The percentage of employees covered by the Anti-Bribery and Corruption training

program is 100%. Members of the administrative, management and supervisory bodies periodically receive ABC training as

part of the Fit&Proper training program. For more information regarding this topic please refer to chapter G1-1: Business

conduct policies.

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Sustainability Statement

Coverage of employees by anti-corruption training by employee categories

For the calculation of the metrics in the following disclosure only Group members Raiffeisenbank Austria d.d. and Raiffeisen

Leasing d.o.o. are included, as described in ESRS S1-6 Characteristics of the undertaking’s employees.


in headcount	2024
Management Board (first tier of management)	6	100%
B-1 (second tier of management)	44	100%
B-2 (third tier of management)	77	100%
Other managers	88	100%
Other employees	1,501	99%

Risk assessments. A holistic and periodic risk assessment of bribery and corruption risks for all relevant business lines and

processes is a key pillar of Anti-Bribery and Corruption program. The periodic risk assessment gives a comprehensive

picture of those parts of the business lines and processes that might be most vulnerable to corrupt practices and whether

the controls that are in place mitigate existing inherent risks. In addition, ad-hoc risk assessments may also be conducted,

e.g. based on new or changed processes, products or if special incidents occur.

Controls. The Group performs regular controls to prevent, mitigate or detect bribery and corruption risks. Key control

process that may be executed by first- (e.g., Human Resources, Procurement etc.) or second line of defense functions (e.g.,

Compliance) include, among other things:

• Conflict of interest disclosure and assessment process (mandatory reporting of gifts / invitations offered /

received, professional activities, close relationships, economic interests etc.

• Expense reimbursement controls (e.g., invoices for entertainment expenses are matched with related compliance

disclosures)

• Know-your-customer checks / customer due diligence (e.g., before onboarding, based on specific triggers)

• Know-your-employee checks (e.g., before onboarding, based on specific triggers)

• Know-your-business partner checks (e.g., before onboarding, based on specific triggers

• Compliance check / mandatory involvement of Compliance regarding contributions to external parties (e.g.

Compliance checks sponsorships, donations, membership fees exceeding defined thresholds or based on specific

triggers).

Cooperation and exchange. In line with the RBI Group’s corporate values, strong cooperation and ongoing exchanges

between all RBI Group’s network units, including the Group, facilitate experience sharing, allowing the Anti-Bribery and

Corruption program to be constantly improved and enhanced. Key function holders (e.g. line-managers, product-owners,

etc.) and employees working in areas of confidentiality (e.g. Compliance, etc.) are involved in functions most at risk.

Management reporting. The Compliance function operates independently when conducting investigations based on relevant

reports and is authorized to investigate reported irregularities, including those involving Management Board members. They

provide periodic updates on incidents, gaps or general developments related to the Anti-Bribery and Corruption program.

Furthermore, the RBI Group’s Compliance, in turn, submits regular reports to RBI's management and Supervisory Board.

Accountability and sanctions. In line with zero tolerance policy for bribery and corruption, all employees and management

functions are held accountable for their actions or potential omissions that lead to violations of the Group's Anti-Bribery

and Corruption program. In case of such events, internal sanctions and disciplinary measures - irrespective of any potential

criminal law sanctions or other legal consequences - will be adequately applied and enforced.

Anti-money laundering and countering the financing of terrorism

In process of double materiality assessment the Group identified entity specific subtopic related to anti money laundering

regarding actual positive and negative impacts which are further described in ESRS 2 SBM 3 chapter. Money laundering is

the act of concealing the existence, origin, movement, intended purpose or use of illegally obtained assets or funds to

make them appear legitimate. This system typically involves three stages: the placement of funds in a financial system,

the stratification of transactions to conceal the origin, ownership and location of the funds, and the integration of the

funds into society in the form of investments that appear legitimate. Money laundering can lead to economic instability

and social harm by undermining the rule of law and eroding public trust in financial systems. For the Group, effectively

combating money laundering is integral to contribute positively to its economic and social environment and therefore the

Group the has implemented the rules and standards laid down in: Croatian Anti money laundering and counter terrorist

financing prevention Law and RBI Group Directives: LAW Anti-money laundering and SUP Anti-money laundering.

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Sustainability Statement

RBI has created a comprehensive anti-money laundering / countering the financing of terrorism policy in line with

applicable legislation as well as international best practice standards, such as the recommendations of the Financial

Action Task Force (FATF), in all countries and areas of responsibility. The anti-money laundering / countering the financing

of terrorism policy is approved by the Board of Management and ensures that money laundering risks are properly

identified, evaluated, and appropriately mitigated. It addresses all employees and RBI Group units and requires them to

perform their duties in accordance with the applicable laws, regulations as well as RBI standards and internal procedures.

Key components of the anti-money laundering / countering the financing of terrorism policy:

• Appointment of an anti-money laundering / countering the financing officer that directly reports to management

bodies

• Risk identification and classification of customers and products as well as risk-based due diligence obligations

• Systematic, continuous due diligence obligations for customers (including identifying politically exposed persons

and beneficial owners), comprising enhanced due diligence for high-risk customers and management approval

for certain types of customers (e.g., customers associated with politically exposed persons or certain high-risk

countries)

• Targeted and additional requirements for companies domiciled in offshore territories,

• Customer data, transaction and account monitoring, including coherence screening,

• Reporting suspicions of money laundering to the anti-money laundering / countering the financing of terrorism

officer and function,

• Reporting, exchange, and cooperation with relevant authorities,

• Systemic controls and evaluations through the internal control system and internal / external audits,

• Periodic and target-audience-based training and awareness programs (classroom-based, e-learning, micro-

learnings etc.),

• Proactive support of and contribution to further development of industry and legal standards through

participation in e.g. working groups and initiatives on a national, European and international level.

Given that combating money laundering is a constantly evolving process, the Group recognizes the importance of

continuously evaluating, developing and adapting its anti-money laundering / countering the financing of terrorism policy.

This contributes to the Group’s goal of conducting business only with reputable customers involved in legitimate business

activities and whose funds derived from legitimate sources.

Tax compliance

The Group’s tax compliance approach is shaped by statutory requirements, the Code of Conduct, and internal policies. The

Group makes contributions to the national budget, by paying its taxes promptly and in full, so that the state can fulfil its

social responsibility.

Compliance with both, local and European Union tax provisions is of essential importance for the Group. If the taxes are

not declared in full or paid on time, this can lead to high financial risks. In addition to payments for tax arrears, the Group

may incur penalties and late payment interest. Furthermore, in cases of intentional or grossly negligent underpayment of

taxes, the persons involved may be held personally liable under financial criminal law. It may also result in reputational risks

for the Group and therefore to financial repercussions.

In line with Code of Conduct, the Group rejects all forms of tax evasion. Accordingly, the Group is fully committed to

complying with the applicable laws and regulations on combating tax evasion and other financial criminal offenses in the

markets and legislation in which it operates. These principles are taken into account in all business activities and decisions.

When developing new products, RBI ensures compliance with applicable tax provisions. The Group also complies with

regulations and initiatives on tax transparency, such as the Foreign Account Tax Compliance Act (FATCA), Common

Reporting Standard (CRS), regulations implemented based on base erosion and profit shifting (BEPS) rules and OECD pillar 2

model rules.

For implementing legal or regulatory requirements RBI Group Regulation on the 6th EU Directive on Administrative

Cooperation (“DAC6-Directive”) and on Securities Lending/Trading was released.

These directives are applicable in whole the Group when its business operations are effected by the legal or regulatory

requirements mentioned above. The accountability for these directives are on B-1 level.

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Sustainability Statement

With the exception of Russia, Panama, and Samoa, the Group had no offshore jurisdictions in the reporting period as

defined in the EU list: https://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=OJ:C_202401804 Annex I.

Tax governance, control, and risk management

The CEO holds ultimate responsibility for the Group’s tax obligations, delegating this to the CFO, who further delegates to

the Director of Finance.

In internal processes and controls, the Group ensures that it complies with internal and external regulations and that

undesirable tax practices are identified at an early stage and prohibited. The Group’s overarching objective is to satisfy its

tax obligations completely, correctly and in a timely manner in order to prevent compliance-related tax risks. Tax risks are

identified, managed, and monitored through internal processes.

Compliance with tax provisions and the control framework is monitored at multiple levels, reinforced by internal controls

and external audits. External expert opinions are sought for clarification on certain complex issues. Incidents or suspicions

of tax misconduct can be reported internally or by third parties through established compliance communication channels,

including the whistleblowing platform (for details see chapter Whistleblowing). Tax reporting in the Annual Report

undergoes external audits as part of the annual financial statement review.

Stakeholder engagement and management of tax concerns

Important tax topics, tax audits and projects are presented to the CEO or the full Management Board for acknowledgment

or approval. External opinions are sought to ensure stakeholder perspectives are considered in decision-making and that

tax risks are identified and documented.

Tax Management engages in intensive dialogue with tax authorities to foster partnership-based cooperation and regularly

consults with finance ministries.

G1-4: Incidents of corruption or bribery

All bribery and corruptions suspicions are processed in accordance with internal compliance investigation and reporting

mechanism and adequate internal sanctions and disciplinary measures, i.e., dismissal of employees, irrespective to criminal

law sanctions and legal consequences were adequately applied and enforced.

In 2024, 0 passive bribery cases were identified in the Group. Neither did the Group receive a fine related to corruption and

bribery.

Incidents of corruption or bribery


	2024
Number of convictions for violation of anti-corruption and anti-bribery laws	0
Amount in € millions of fines for violation of anti-corruption and anti-bribery laws	0

G1-5: Political influence and lobbying activities

The Group in double materiality assessment process identified significant potential positive impact on political influence

and lobbying activities, which is in detailed described in ESRS 2-chapter SBM 3: Material impacts, risks and opportunities

and their interaction with strategy and business model. Political engagement enables credit institutions to provide well-

prepared information and arguments, helping legislators understand complex issues and make decisions in society’s best

interest. This involvement not only shapes favourable policies but also enhances the Group's reputation by demonstrating

its dedication to societal issues. Engaging in political processes enables banks to influence policy development, strengthen

stakeholder relationships, and enhance their reputation by contributing to informed decision-making. However, such

involvement carries risks, including public criticism, regulatory scrutiny, and exposure to political uncertainties. To address

these challenges, banks must adhere to strict compliance standards and align their activities with strategic objectives and

core values.

Group Raiffeisenbank Austria d.d., Zagreb348

Sustainability Statement

Management Board is responsible for all of the political and lobbying activities. In 2024 the Group did not participate in

lobbying activities. In 2024,the Group did not make any financial or in-kind contributions to any politicians or parties.

In this context, the Group’s membership in the Croatian Chamber of Commerce (Hrvatska gospodarska komora) reflects its

commitment to regulatory compliance and active participation in organizations that represent business interests, ensuring

transparency and alignment with its strategic priorities. The Group is also member of following organizations:

• Hrvatska udruga banaka (Croatian Banking Association);

• Hrvatska udruga poslodavaca (Croatian Employers Association);

• UN Global Compact Croatia

• Američka gospodarska komora u Hrvatskoj (American Chamber of Commerce in Croatia;

• Njemačko-hrvatska gospodarska komora (German-Croatian Chamber of Commerce;

• Hrvatsko-austrijska trgovinska komora (Croatian-Austrian Chamber of Commerce);

• International Chamber of Commerce;

• Hrvatski registar obveza po kreditima (Croatian Register of Obligations for Loans)

• Croatian Business Council for Sustainable Development

G1-6 Payment practices

The Group is committed to being a fair partner for its suppliers. This includes providing fair payment terms and the goal of

complying with contractually agreed payment terms.

The standard payment terms are agreed upon on a case by case basis with each supplier. Therefore, disclosing payment

practices for standard payment terms and average time the entity takes to pay the invoice (in days) would not provide a

relevant information. Payments are aligned in the majority of cases with the defined standard payment terms. There are

currently no outstanding legal proceedings for late payments.

Currently, there are no outstanding legal proceedings related to late payments.

Although the specific information about whether a supplier is a small- or medium-sized enterprise (SME) may not be

readily available during the payment process, it is crucial for invoice requesters and approvers to consider the size and

financial situation of the supplier. Employees of the Group are advised to expedite the processing of invoices from

suppliers that are or could be SMEs. This proactive approach ensures that smaller suppliers, who may have tighter cash

flow constraints, receive timely payments, thereby fostering positive business relationships and supporting the financial

health of these enterprises.

The Group works consistently on optimizing its payment practices. Measures, such as training the employees participating

in the payment process, improving the onboarding process to ensure suppliers provide the necessary data for payments,

and assisting the suppliers in issuing correct invoices and supporting documentation have already been implemented and

are expected to lead to rapid improvements.

Group Raiffeisenbank Austria d.d., Zagreb349

Responsibilities of the Management Board for the preparation of the Annual Report

Responsibilities of the Management Board for the

preparation of the Annual report

The Management Board of the Bank is required to prepare unconsolidated and consolidated financial statements

(“financial statements”) for each financial year which give a true and fair view of the financial position of the Bank and its

related parties (together “Group”), results of their operations and cash flows, in accordance with the International Financial

Reporting Standards adopted by the European Union (“IFRS”) for each period presented, and is responsible for maintaining

proper accounting records to enable the preparation of such financial statements at any time. Management Board of the

Bank has a general responsibility for taking such steps as are reasonably available to it to safeguard the assets of the

Bank and the Group and to prevent and detect fraud and other irregularities.

The Management Board of the Bank is responsible for selecting suitable accounting policies to conform with applicable

accounting standards and then apply them consistently; making judgements and estimates that are reasonable and

prudent; and preparing the financial statements on a going concern basis unless it is inappropriate to presume that the

Bank and the Group will continue in business.

The Management Board of the Bank is responsible for the submission of the Annual Report for the Bank and the Group to

the Supervisory Board, which includes annual financial statements, for acceptance. If the Supervisory Board approves the

annual financial statements, they are deemed confirmed by both, the Management Board and the Supervisory Board of

the Bank.

The Management Board of the Bank is responsible for the preparation and content of the Management Report, Statement

of Application of the Code of Corporate Governance and other information including the Letter from the President of the

Management Board, the Report of the Supervisory Board and the Macroeconomic environment, in accordance with the

provisions of the Accounting Act (Official Gazette 85/24 and 145/24). In accordance with Commission Delegated Regulation

(EU) 2018/815 of 17 December 2018 supplementing Directive 2004/109/EC of the European Parliament and of the Council

with regard to regulatory technical standards on the specification of a single electronic reporting format ('ESEF

Regulation'), the Management Board of the Company has a duty to prepare and publish the annual separate and

consolidated financial statements in the XHTML format and markup the annual financial statements prepared in

accordance with IFRS in the XHTML format using XBRL labels and markup notes to the annual financial statements as a

text block in order to meet the requirements of Article 462 of the Capital Market Act.

The Bank's Management Board is further responsible for preparing the Sustainability Report, in accordance with art. 32 and

36 of the Accounting Law by which art. 29(a) of EU Directive 2013/34/EU and Article 8 of EU Regulation 2020/852 (“EU

Taxonomy Regulation”) are implemented.

The Management Board is also responsible for preparation and content of the Reports and related adjustments prepared

in accordance with the Decision on the Structure and Content of the Annual Financial Statements of credit institutions (OG

42/18; OG 122/20, OG 119/21 and OG 108/22).

Financial statements presented on following pages, as well as unconsolidated and consolidated schedules with the related

adjustments prepared in accordance with the Decision on the structure and content of the annual financial statements of

credit institutions (OG 42/18; OG 122/20, OG 119/21 and OG 108/22) were approved by the Management Board on March 31,

2025 and submitted to the Supervisory Board for approval.

To confirm this, financial statements have been signed by authorized persons of the Bank, as follows below.

Signed on behalf of Raiffeisenbank Austria d.d.

Group Raiffeisenbank Austria d.d., Zagreb360

Financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Statement of financial position

Assets


		GROUP		BANK
in EUR million	Notes	2024	2023	2024	2023
Cash and current accounts with banks	7	328	315	325	310
Financial assets at fair value through profit or loss	8	240	211	24	31
Derivatives - hedge accounting	8a	29	20	29	20
Placements with and loans to other banks	9	1,454	1,447	1,454	1,445
Loans and advances to customers	10	3,587	3,476	3,430	3,343
Investment securities measured at amortized cost	11a	1,303	1,136	1,248	1,081
Investment securities at fair value through other comprehensive income	11b	117	159	117	159
Investments in subsidiaries	12	—	—	28	28
Property and equipment	13a	96	95	94	93
Investment property	13b	14	19	—	—
Property and equipment within operating lease	13c	24	20	—	—
Right of use assets	14	6	7	7	6
Intangible assets	15	56	53	52	49
Other assets	17	34	28	27	21
Non-current assets held for sale	18	1	1	1	1
Deferred tax assets	16	14	14	13	13
Total assets		7,303	7,001	6,849	6,600

Equity and liabilities


		GROUP		BANK
in EUR million	Notes	2024	2023	2024	2023
Liabilities
Financial liabilities at fair value through profit or loss	19	32	24	29	23
Deposits from banks	20	31	31	31	31
Deposits from companies and other similar entities	21	2,373	2,395	2,398	2,432
Deposits from individuals	22	2,821	2,633	2,821	2,633
Borrowings	23	325	227	170	87
Debt securities issued	24	518	518	518	518
Provisions for liabilities and charges	25	92	93	90	90
Tax liabilities		2	15	2	14
Lease liabilities	14a	6	7	7	6
Other liabilities	26a	83	86	65	66
Insurance contract liabilities	26b	250	225	—	—
Subordinated liabilities	27	61	61	61	61
Total liabilities		6,594	6,315	6,192	5,961
Equity
Share capital	37	481	481	481	481
Share premium	39	2	2	2	2
Additional TIER 1 capital	38	40	40	40	40
Capital reserve		—	—	—	—
Legal reserve	39	23	23	22	22
Fair value reserve	39	(3)	(6)	(3)	(6)
Retained earnings		166	146	115	100
Total equity		709	686	657	639
Total liabilities and equity		7,303	7,001	6,849	6,600

The accounting policies and accompanying notes form an integral part of these financial statements.

Group Raiffeisenbank Austria d.d., Zagreb361

Financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Statement of comprehensive income

Income statement


		GROUP		BANK
in EUR million	Notes	2024	2023	2024	2023
Net interest income		187	181	177	172
Interest income calculated using the effective interest method	28	267	218	257	210
Other interest income	28	54	40	49	36
Interest expense	29	(134)	(77)	(129)	(74)
Net fee and commission income		79	73	59	52
Fee and commission income	30	122	116	100	93
Fee and commission expense	31	(43)	(43)	(41)	(41)
Net trading and other income		47	33	21	24
Net (loss) from financial instruments at fair value	32	6	6	4	7
Net gain on trading and foreign exchange differences from translation of monetary assets and liabilities	32	3	7	3	7
Other operating income	33	38	20	14	10
Net operating income		313	287	257	248
Operating expenses	34	(153)	(132)	(107)	(109)
Depreciation	34a	(22)	(20)	(18)	(17)
Impairment losses	35	(6)	13	(6)	13
Provisions for liabilities and charges	25	(16)	(18)	(16)	(17)
Profit before tax		116	130	110	118
Income tax expense	36	(21)	(25)	(19)	(22)
Profit for the year		95	105	91	96

Other comprehensive income and total comprehensive income


		GROUP		BANK
in EUR million	Notes	2024	2023	2024	2023
Items that will not be reclassified to profit or loss
Change in fair value of equity financial assets at fair value through other comprehensive income, net of tax and realized amounts		—	1	—	1
Items that are or may be reclassified to profit or loss
Change in fair value of equity financial assets at fair value through other comprehensive income, net of tax and realized amounts		3	7	3	7
Other comprehensive income/(loss) for the year, net of tax		3	8	3	8
Total comprehensive income for the year		98	113	94	104
Profit for the year, attributable to:
Owners of the parent		95	105
Basic earnings per share attributable to the equity holders of the parent in EUR	43	26.30	28.99
Diluted earnings per share attributable to the equity holders of the parent in EUR	43	26.30	28.99

The accounting policies and accompanying notes form an integral part of these financial statements.

Group Raiffeisenbank Austria d.d., Zagreb362

Financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Statement of changes in equity


GROUP
in EUR million	Share capital	Share premium	Additional TIER 1 capital	Capital reserve	Legal reserve	Fair value reserve	Retained earnings	Total equity
Equity as at 1/1/2023	481	2	39	—	24	(14)	201	733
Total comprehensive income
Profit for the year	—	—	—	—	—	—	105	105
Other comprehensive income:
Change in fair value of equity financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	1	—	1
Change in fair value of debt financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	7	—	7
Total comprehensive income	—	—	—	—	—	8	105	113
Other changes	—	—	1	—	(1)	—	(3)	(3)
Dividend paid	—	—	—	—	—	—	(153)	(153)
AT1 coupon (Note 38)	—	—	—	—	—	—	(4)	(4)
Equity as at 31/12/2023	481	2	40	—	23	(6)	146	686
Total comprehensive income
Profit for the year	—	—	—	—	—	—	95	95
Other comprehensive income:
Change in fair value of equity financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	—	—	—
Change in fair value of debt financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	3	—	3
Total comprehensive income	—	—	—	—	—	3	95	98
Other changes	—	—	—	—	—	—	1	1
Dividend paid	—	—	—	—	—	—	(71)	(71)
AT1 coupon (Note 38)	—	—	—	—	—	—	(5)	(5)
Equity as at 31/12/2024	481	2	40	—	23	(3)	166	709


BANK
in EUR million	Share capital	Share premium	Additional TIER 1 capital	Capital reserve	Legal reserve	Fair value reserve	Retained earnings	Total equity
Equity as at 1/1/2023	481	2	39	—	23	(14)	160	691
Total comprehensive income
Profit for the year	—	—	—	—	—	—	96	96
Other comprehensive income:
Change in fair value of equity financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	1	—	1
Change in fair value of debt financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	7	—	7
Total comprehensive income	—	—	—	—	—	8	96	104
Other changes	—	—	1	—	(1)	—	1	1
Dividend paid	—	—	—	—	—	—	(153)	(153)
AT1 coupon (Note 38)	—	—	—	—	—	—	(4)	(4)
Equity as at 31/12/2023	481	2	40	—	22	(6)	100	639
Total comprehensive income
Profit for the year	—	—	—	—	—	—	91	91
Other comprehensive income:
Change in fair value of equity financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	—	—	—
Change in fair value of debt financial assets at FV through OCI, net of tax and realised amounts	—	—	—	—	—	3	—	3
Total comprehensive income	—	—	—	—	—	3	91	94
Other changes	—	—	—	—	—	—	—	—
Dividend paid	—	—	—	—	—	—	(71)	(71)
AT1 coupon (Note 38)	—	—	—	—	—	—	(5)	(5)
Equity as at 31/12/2024	481	2	40	—	22	(3)	115	657

The accounting policies and accompanying notes form an integral part of these financial statements.

Group Raiffeisenbank Austria d.d., Zagreb363

Financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Statement of cash flows


		GROUP		BANK
in EUR million	Notes	2024	2023	2024	2023
Operating activities:
Profit before tax		116	130	110	118
Adjustments for:
Depreciation	34a	22	20	18	17
Foreign exchange differences	32	4	2	4	2
Net Impairment losses	25,34,35	22	4	22	3
Realized (gains) / losses on financial assets at fair value	32	(6)	(6)	(4)	(7)
Net interest income	28,29	(187)	(181)	(177)	(172)
Dividend income from subsidiaries	33	—	—	(8)	(6)
Changes in operating assets and liabilities:
Net (increase) / decrease in financial assets at fair value through profit or loss	8	(40)	(74)	(5)	15
Net decrease / (increase) of fair value hedge	8a	(4)	18	(4)	18
Net (increase) in placements with banks, with original maturity more than three months		(196)	(7)	(200)	(10)
Net increase in loans and advances to customers	10	(104)	(276)	(91)	(252)
Net decrease / (increase) in other assets	17	(7)	11	(8)	2
Net (increase) in right of use assets	14	(1)	(2)	(3)	(1)
Net increase / (decrease) in financial liabilities at fair value through profit or loss	19	15	11	13	10
Net (decrease) / increase in deposits from banks	20	2	(76)	2	(76)
Net increase in deposits from companies and other similar entities	21	(28)	44	(41)	37
Net (decrease) / increase in deposits from individuals	22	176	(5)	176	(5)
Net increase in other liabilities	26a	7	37	(11)	20
Interest received (excluding investment securities)		278	223	275	220
Interests paid		(137)	(57)	(131)	(53)
Income tax paid		(36)	(11)	(33)	(10)
Net cash from operating activities		(104)	(195)	(96)	(130)
Investing activities:
Interest received from securities at fair value through other comprehensive income		1	3	1	3
Interest received from securities measured at amortized cost		30	17	29	15
Payments for purchase of securities measured at amortized cost		(161)	(541)	(160)	(591)
Proceeds from purchase of securities measured at fair value through other comprehensive income		53	280	53	281
Dividend received from subsidiaries	33	—	—	8	6
Payments for purchase of property, equipment and intangible assets		(20)	(26)	(20)	(19)
Proceeds from disposal of property, equipment and intangible assets		5	5	—	—
Payments for purchase of property and equipment within operational lease		(8)	(9)	—	—
Net cash from investing activities		(100)	(271)	(89)	(305)
Financing activities:
Receipts from borrowings	23	1,386	2,052	1,316	1,980
Repayment of borrowings	23	(1,288)	(2,009)	(1,233)	(1,966)
Increase of subordinated loans	27	—	40	—	40
AT1 coupon paid	38	(5)	(4)	(5)	(4)
Dividend paid		(71)	(153)	(71)	(153)
Debt securities issued	24	—	300	—	300
Debt securities repayment	24	—	(63)	—	(63)
Payment of lease liabilities		—	—	(2)	(4)
Net cash from financing activities		22	163	5	130
Effects of foreign exchange differences on cash and cash equivalents		—	(1)	—	(1)
Net increase / (decrease) in cash and cash equivalents		(182)	(304)	(180)	(306)
Cash and cash equivalents at the beginning of the year		1,730	2,034	1,725	2,031
Cash and cash equivalents at the end of the year	44	1,548	1,730	1,545	1,725

The accounting policies and accompanying notes form an integral part of these financial statements.

Group Raiffeisenbank Austria d.d., Zagreb364

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Notes to the financial statements

(1) General information

Raiffeisenbank Austria d.d. (“the Bank” or “the Parent”) is a joint stock company incorporated and headquartered in

Magazinska cesta 69, Zagreb, Republic of Croatia. The Bank is the parent of the Raiffeisenbank Austria Group (“the Group”)

in the Republic of Croatia. These financial statements comprise the financial statements of the Bank and of the Group as

defined in International Accounting Standard 27: “Separate Financial Statements” and in International Financial Reporting

Standard 10: "Consolidated Financial Statements".

Composition of the Group:

• Raiffeisenbank Austria d.d.

• Raiffeisen Leasing d.o.o.

• Raiffeisen društvo za upravljanje obveznim i dobrovoljnim mirovinskim fondovima d.d.

• Raiffeisen mirovinsko osiguravajuće društvo d.d.

Details of the Group composition and shareholders are provided in Note 12. Investment in subsidiaries.

Management and the governance

Supervisory Board at 31 December 2024 and changes during the year:


Sabine Zucker	Member since June 1, 2024
	Chairwoman since June 4, 2024
Andreas Gschwenter	Deputy Chairman since October 2, 2023
Peter Jacenko	Member since January 1, 2024
Hrvoje Markovinović	Member since January 18, 2023
Herald Kreuzmair	Member since June 17, 2021 until May 31, 2024
	Member since June 19, 2024
Iryna Arzner	Member since December 13, 2021
	Member since June 1, 2024
Klaus Buchleitner	Member since March 6, 2023

Supervisory Board at 31 December 2023 and changes during the year:


Sabine Zucker	Chairwoman since December 19, 2022
Andreas Gschwenter	Member since October 1, 2023
	Deputy Chairman since October 2, 2023
Peter Jacenko	Deputy Chairman since January 1, 2021
	Member since October 2, 2023
Hrvoje Markovinović	Member since January 17, 2019
	Member since January 18, 2023
Herald Kreuzmair	Member since June 17, 2021
Iryna Arzner	Member since December 13, 2021
Klaus Buchleitner	Member since March 6, 2023

Group Raiffeisenbank Austria d.d., Zagreb365

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Management Board at 31 December 2024 and changes during the year:


Liana Keserić	President since May 14, 2021
	President since May 15, 2024
Georg Feldscher	Member since November 1, 2023
Višnja Božinović	Member since January 1, 2022
Ante Odak	Member since September 16, 2021
	Member since July 1, 2024

Management Board at 31 December 2023 and changes during the year:


Liana Keserić	President since May 14, 2021
Georg Feldscher	Member since November 1, 2020
	Member since November 1, 2023
Višnja Božinović	Member since January 1, 2022
Ante Odak	Member since September 16, 2021

Audit Committee at 31 December 2024 and changes during the year:


Harald Kreuzmair	President from August 3, 2021 until May 31, 2024
	President since July 12, 2024
Klaus Buchleitner	Deputy President since June 12, 2023
Petar Jacenko	Member since June 12, 2023

Audit Committee at 31 December 2023 and changes during the year:


Harald Kreuzmair	President since August 3, 2021
Klaus Buchleitner	Deputy President since June 12, 2023
Petar Jacenko	Deputy President since June 21, 2019
	Member since June 12, 2023
Hrvoje Markovinović	Member from September 15, 2022 until June 12, 2023

These financial statements were authorised for issue by the Management Board on March 31, 2025.

This is English translation of statutory financial statements issued in Croatian. All possible care has been taken to ensure

that the translation is an accurate representation of the original. However, in all matters of interpretation of information,

views or opinions, the original language version of the financial statements takes precedence over translation.

Group Raiffeisenbank Austria d.d., Zagreb366

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

(2) Basis of preparation

a) Statement of compliance

Unconsolidated and consolidated financial statements (hereinafter: financial statements) of the Bank and Group were

compiled in accordance with the International Financial Reporting Standards as adopted by the European Union

(hereinafter: IFRS) in compliance with the requirements of the International Accounting Standards Board (hereinafter: IASB)

and International Accounting Standard (hereinafter: IAS) as adopted by the EU pursuant to the Regulation EC 1606/2002,

including applicable interpretations of the International Financial Reporting Standards Interpretations Committee

(hereinafter: IFRS Interpretations Committee).

Standards and interpretations published by the EU, which have not yet become applicable and adopted, are clarified in

note 2 f). Materially significant accounting policies applied in the preparation of these financial statements are

summarized below.

b) Measurement

The financial statements are prepared on the fair value basis for derivative financial instruments, trading assets and

liabilities, other financial assets and liabilities at fair value through profit or loss and financial assets at fair value through

other comprehensive income. Other financial assets and liabilities, and non-financial assets and liabilities, are stated at

amortised or historical cost. The historic cost is generally based on the fair value of the consideration given in exchange for

the assets.

In preparing the financial statements, management has made judgments, estimates and assumptions that affect the

application of policies and the reported amounts of assets and liabilities, and disclosure of commitments and

contingencies at the reporting date, as well as amounts of income and expenses for the period. The estimates and

associated assumptions are based on historical experience and various other factors that are believed to be reasonable

under the circumstances and information available at the date of the preparation of the financial statements, the results

of which form the basis of making judgements about carrying amounts of assets and liabilities that are not readily

apparent from other sources. The estimates and underlying assumptions are reviewed on an ongoing basis. The effects of

revisions to accounting estimates are recognized in the period in which the estimate is revised if the revision affects only

that period or in the period of revision and future periods if the revision affects both current and future periods.

Judgments made by management in the application of applicable standards that have significant effects on the financial

statements and estimates with a significant risk of material adjustment in future periods are discussed in Note 4 Key

accounting estimates and judgements.

The owner of the Company is Raiffeisen Bank International AG, Vienna (RBI) with a 100% stake in the Bank. Raiffeisenbank

Austria d.d. prepares consolidated financial statements for each reporting period involving the Bank and its affiliates, as

stated in Note 1, which are then consolidated in the financial statements of RBI (available on RBI website:

www.rbinternational.com/en/investors/reports/annual-reports.html)

c) Going concern

The Management Board believes that the Group and the Bank are adequately financed, and it is predicted that the Group

and the Bank will have adequate funds to continue operations. As a result, the Management accepts the going concern

basis of preparation of financial statements.

d) Functional and presentational currency

As of 1 January 2023, the Republic of Croatia entered the euro area and the Croatian kuna (HRK) was replaced by the new

currency, the euro (EUR). As a result, the Bank and Group changed their presentation and functional currency in the

financial statements for the year 2023 as per that date to the euro. Amounts are rounded to the nearest amount in

millions of euros (unless stated otherwise).

Group Raiffeisenbank Austria d.d., Zagreb367

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

The official exchange rates of the Croatian National Bank ('CNB') for the most significant currencies used for translation at

31 December was as follows:


31. December 2024.	1 USD= 1.0444 EUR	1 CHF= 0.9435 EUR
31. December 2023.	1 USD= 1.105 EUR	1 CHF= 0.926 EUR

e) Basis of consolidation

Consolidation

The consolidated financial statements include the financial statements of the Bank and companies directly and indirectly

controlled by the Bank (collectively referred to as the "Group"). The composition of the Group is presented in Note 12

Investments in subsidiaries.

The Group controls an investee when it has rights to variable returns from its involvement with the investee and has the

ability to affect those returns through its power over the investee. The Group reassesses whether it has control if there are

changes in one or more elements of control. This includes circumstances in which protective rights held by the Group (for

example, those resulting from lending activity) become substantive and lead to the Group having power over an investee.

Business combinations

The Group apply the International Financial Reporting Standard 3: Business Combinations ("IFRS 3"). The Group accounts for

business combinations using the acquisition method as at the date on which control is transferred to the Group. The

consideration transferred in the acquisition is generally measured at fair value, as are the identifiable net assets acquired.

Any goodwill that arises is tested annually for impairment. Negative goodwill on a bargain purchase is recognised in profit

or loss immediately. Transaction costs are expensed as incurred, except if related to the issue of debt or equity securities.

The consideration transferred does not include amounts related to the settlement of pre-existing relationships. Such

amounts are generally recognised in profit or loss.

Any contingent consideration is measured at fair value at the acquisition date. If an obligation to pay contingent

consideration that meets the definition of a financial instrument is classified as equity, then it is not remeasured and

settlement is accounted for within equity. Otherwise, subsequent changes to the fair value of the contingent consideration

are recognised in profit or loss.

If share-based payment awards (replacement awards) are required to be exchanged for awards held by the acquiree’s

employees (acquiree’s awards), then all or a portion of the amount of the acquirer’s replacement awards is included in

measuring the consideration transferred in the business combination. This determination is based on the market-based

measure of the replacement awards compared with the market-based measure of the acquiree’s awards and the extent

to which the replacement awards relate to pre-combination service.

Business combinations involving entities under common control are recognised at their carrying amounts, and the

difference is recognised directly in equity, as discussed in the section Acquisition of entities under common control.

Subsidiaries

Subsidiaries are entities controlled by the Group. The Group controls an entity when it has rights to returns from its

investment in the entity and has the ability to affect those returns through its power over the entity what is consistent

with the definition from IFRS 10: Consolidated financial statements. The financial statements of subsidiaries are included in

the consolidated financial statements from the date on which control commences until the date on which control ceases.

The accounting policies of subsidiaries are adjusted when it is necessary to ensure consistency with the Group policies.

In the Bank's separate financial statements, investments in subsidiaries are accounted for at cost of acquisition less any

impairment.

Group Raiffeisenbank Austria d.d., Zagreb368

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Loss of control

Upon the loss of control of the subsidiary, the Group derecognises the assets and liabilities of the subsidiary, and any

related non-controlling interest and other components of equity related to the subsidiary. Any resulting gain or loss is

recognised in profit or loss. and is calculated as difference between:

a. the aggregate of the fair value of the consideration received and the fair value of any retained interest, and

b. the previous carrying amounts of assets (including goodwill) and liabilities of the subsidiary.

All amounts previously recognised in other comprehensive income in relation to that subsidiary are accounted for as if the

Group had directly disposed of the related assets or liabilities of the subsidiary (i.e. reclassified to profit or loss or

transferred to another category of equity as specified/permitted by applicable IFRSs). Any interest retained in the former

subsidiary is measured at fair value when control is lost. Subsequently it is accounted for as an equity-accounted investee

or in accordance with the Group’s accounting policy for financial instruments, depending on the level of influence retained.

Transactions eliminated on consolidation

Intra-group balances and transactions, and any unrealised income and expenses arising from intra-group transactions, are

eliminated. Unrealised gains arising from transactions with equity accounted investees are eliminated against the

investment to the extent of the Group’s interest in the investee. Unrealised losses are eliminated in the same way as

unrealised gains, but only to the extent that there is no evidence of impairment.

Acquisition of entities under common control

Business combinations arising from the transfer of shares in entities that are under the control of the shareholder that

controls the Group are recognised at their carrying amounts at the acquisition date. The acquired assets and liabilities are

recognised at the carrying amounts recognised previously in the financial statements of the acquired company. Portions of

the capital of the acquired companies are added to the respective positions within equity except the issued capital.

Differences arising from the acquisition are recognised in retained earnings. The Group does not restate comparative

information as if the member of the Group / RBI Group was always a member of the Group, but the acquisition is

presented through profit and loss at the acquisition date.

Assets and liabilities managed in the name and on behalf of third parties

The Group provides services which are performed in the name and on behalf of third parties and custody services to

companies, banks, individuals, and investment and pension funds (all non-Group) by holding and managing assets or

investing the funds received in various financial instruments as directed by customers. The Group receives fee income for

providing these services. Third party assets are not assets of the Group and are not recognised in the consolidated

statement of financial position. The Group is not exposed to any credit risk relating to such placements, as it does not

provide guarantee for these investments.

f) Standards, amendments and interpretations of existing standards

New and amended IFRS accounting standards that are effective for the current

year

In the current year, the Bank and the Group has applied a number of amendments to IFRS accounting standards issued by

the International Accounting Standards Board (“IASB”) and adopted by the European Union (“EU”) that are mandatorily

effective for reporting period that begins on or after 1 January 2024.


Standard	Title	Date of Adoption in the EU
Amendments to IAS 1	Classification of Liabilities as Current or Non-Current and Non-current Liabilities with Covenants	1 January 2024
Amendments to IAS 7 and IFRS 7	Supplier Finance Arrangements	1 January 2024
Amendments to IFRS 16	Lease Liability in a Sale and Leaseback	1 January 2024

Group Raiffeisenbank Austria d.d., Zagreb369

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Their adoption has not had any material impact on the disclosures or on the amounts reported in these financial

statements.

New and revised IFRS accounting standards adopted by the EU but not yet

effective


Standard	Title	Date of Adoption in the EU
Amendments to IAS 21	Lack of Exchangeability	1/1/2025

The Bank and the Group do not expect that the adoption of the above Standards will have a material impact on the

financial statements of the Bank and the Group in future periods.

New and revised IFRS accounting standards in issue but not adopted by the EU


Standard	Title	Adoption status in the EU
Amendments to IFRS 9 and IFRS 7	Amendments to the Classification and Measurement of Financial Instruments (IASB effective date: 1 January 2026)	Not yet adopted by EU
Amendments to IFRS 9 and IFRS 7	Contracts Referencing Nature- dependent Electricity (IASB effective date: 1 January 2026)	Not yet adopted by EU
Amendments to IFRS 1, IFRS 7, IFRS 9, IFRS 10 and IAS 7	Annual Improvements to IFRS Accounting Standards - Volume 11 (IASB effective date: 1 January 2026)	Not yet adopted by EU
IFRS 18	Presentation and Disclosures in Financial Statements (IASB effective date: 1 January 2027)	Not yet adopted by EU
IFRS 19	Subsidiaries without Public Accountability: Disclosure (IASB effective date: 1 January 2027)	Not yet adopted by EU
IFRS 14	Regulatory Deferral Accounts (IASB effective date: 1 January 2016)	European Commission has decided not to launch the endorsement process of this interim standard and to wait for the final standard
Amendments to IFRS 10 and IAS 28	Sale or Contribution of Assets between an Investor and its Associate or Joint Venture and further amendments (effective date deferred by IASB indefinitely but earlier application permitted)	Endorsement process postponed indefinitely until the research project on the equity method has been concluded

The Bank and the Group do not expect that the adoption of the above Standards will have a significant impact on the

financial statements of the Bank and the Group in future periods.

Hedge accounting of portfolios of financial assets and liabilities, the principles of which have not been adopted by the EU,

remains unregulated. According to the estimates of the Bank and the Group, implementation of hedge accounting on the

portfolio of financial assets or liabilities in accordance with IAS 39: Financial Instruments: Recognition and Measurement

would not have a significant impact on the financial statements, if applied at the date of the statement of financial

position.

Group Raiffeisenbank Austria d.d., Zagreb370

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

(3) Materially significant accounting policies

Interest income and expense

Interest income and expense are recognised in profit or loss using the effective interest rate method. The effective interest

method is a method of calculating the amortized cost of financial instruments and of allocating interest income over the

relevant period.

The effective interest rate is the rate that exactly discounts estimated future cash payments or receipts (including any

fees paid or received that form an integral part of the effective interest rate, transaction costs and other premiums or

discounts) excluding expected credit losses, over the expected lifetime of the financial instrument or if necessary, shorter

period to gross carrying amount of financial instruments at initial recognition.

When calculating the effective interest rate for financial instruments other than purchased or originated credit-impaired

assets, the Group estimates future cash flows considering all contractual terms of the financial instrument, but not the

expected credit loss (ECL). For purchased or originated credit-impaired financial assets, a credit-adjusted effective interest

rate is calculated using estimated future cash flows including expected credit loss.

The calculation of effective interest rate includes transaction costs and fees and percentage points paid or received that

are an integral part of the effective interest rate. Transaction costs include incremental costs that are directly attributable

to the acquisition or issue of a financial asset or financial liability.

The amortised cost of a financial asset or financial liability is the amount at which the financial asset or financial liability is

measured on initial recognition minus the principal repayments, plus or minus the cumulative amortisation using the

effective interest rate method of any difference between that initial amount and the value at maturity, and, for financial

assets, adjusted for any expected credit loss allowance. The gross carrying amount of a financial asset is the amortised

cost of a financial asset before adjustment for any expected credit loss allowance.

The effective interest rate of a financial asset or financial liability is calculated on initial recognition of a financial asset or

a financial liability. In calculating interest income and expense, the effective interest rate is applied to the gross carrying

amount of the asset (when the asset is not credit- impaired) or to the amortised cost of the liability. The effective interest

rate is revised as a result of periodic re-estimation of cash flows of floating rate instruments to reflect movements in

market rates of interest. The effective interest rate is also revised for fair value hedge adjustments at the date

amortisation of the hedge adjustment begins. Negative interest on financial liabilities is included in interest income.

However, for financial assets that have become credit-impaired subsequent to initial recognition, interest income is

calculated by applying the effective interest rate to the amortised cost of the financial asset. If the asset is no longer

credit-impaired, then the calculation of interest income reverts to the gross basis. For financial assets that were credit-

impaired on initial recognition, interest income is calculated by applying the credit-adjusted effective interest rate to the

amortised cost of the asset. The calculation of interest income does not revert to a gross basis, even if the credit risk of

the asset improves. Penalty interest is calculated when collected.

For information on when financial assets are credit-impaired, see Note 50 Risk Management.

Interest income calculated using the effective interest method presented in the profit or loss and other comprehensive

income includes:

• interest on financial assets and financial liabilities measured at amortised cost

• interest on debt instruments measured at fair value through other comprehensive income (FVOCI); and

• the effective portion of fair value changes in qualifying hedging derivatives designated in fair value hedges of

interest rate risk.

Interest expense presented in income statement includes interest expenses on financial liabilities measured at amortised

cost and financial liabilities at fair value through profit or loss. Interest income on financial assets at fair value through

profit or loss (FVTPL) are presented in other interest income position in the comprehensive income statement.

Group Raiffeisenbank Austria d.d., Zagreb371

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Fee and commission income and expense

Fee and commission income and expense arise from financial services provided by or to the Group, and mainly comprise

fees related to domestic and foreign payments, the issue of guarantees and letters of credit, credit card business,

insurance intermediation fees and other services provided by and to the Group including asset and investment

management and custody services.

Fee and commission income and expense are recognised in profit or loss upon performance of specific service, except in

cases when being accounted for in the effective interest rate calculation. Portfolio and other management advisory and

service fees are recognised based on the applicable service contracts after full execution.

Insurance intermediation fees are recognized when realized in whole. Income from insurance intermediation arises at the

time of concluding insurance with the client. The expense is incurred on a monthly basis when the insurance company

submits an invoice to the Bank for the contracts from the previous month. Asset management fees related to investment

fund management are recognised on an accruals basis over the period in which the service is fully provided. The same

principle is applied for custody services that are continuously provided over extended period of time.

Loan commitment fees for loans that are likely to be drawn down are deferred (together with related direct costs) and

recognised as an adjustment to the effective interest rate on the loan. Commitment fees in relation to facilities where

draw down is not probable are recognised over the term of the commitment. Loan syndication fees are recognised as

revenue when the syndication has been completed and the Group has retained no part for itself or has retained a part at

the same effective interest rate as the other participants.

Fee and commission income and expense, which are an integral part of effective interest rate on financial assets and

financial liabilities are included in the effective interest rate. Other fees and commissions are recognised as the

corresponding services are executed. If a service is provided over time, income is recognised over a specific period of time,

and if not, income is recognised at a given moment.

Dividend income

Dividends are recognised when approved by shareholders in the General Meeting. Dividend income from equity securities

or, in the case of separate financial statements of the parent company, investments in associates, are recognized in profit

and loss when the right to receive the dividend is established.

Gains less losses from trading and investment financial instruments

Gains less losses from trading securities include unrealised and realised gains and losses from derivative financial

instruments, trading debt securities and other financial instruments initially designated at fair value through profit or loss

and non-trading securities mandatorily measured at fair value through profit or loss. Gains less losses from investment

securities comprise realised gains and losses from financial assets at fair value through other comprehensive income.

Gains less losses from foreign exchange trading

Gains less losses from foreign exchange trading include unrealized and realized gains and losses from foreign exchange

spot transactions.

Foreign currency translation

Transactions in foreign currencies are translated into the functional currency at the spot exchange rates at the dates of

the transactions. Monetary assets and liabilities denominated in foreign currencies are at the reporting date translated

into the functional currency at the spot exchange rate at that date. Non-monetary assets and liabilities denominated in

foreign currencies that are measured at fair value are translated into the functional currency at the spot exchange rate at

the date that the fair value was determined and on the reporting date. Non-monetary assets and liabilities that are

measured at historical cost in a foreign currency are translated using the exchange rate at the date of the initial

transaction and are not retranslated. Foreign currency differences arising on translation are recognised in profit or loss,

except for differences arising on the translation of equity instruments at fair value through other comprehensive income

(FVOCI), which are recognised in other comprehensive income (refer below).

Group Raiffeisenbank Austria d.d., Zagreb372

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Changes in the fair value of monetary (debt) securities denominated in or linked to foreign currency classified as FVOCI are

analysed between translation differences resulting from changes in the amortised cost of the security and other changes

in the carrying amount of the security. Foreign currency exchange differences are recognised through profit or loss as

foreign exchange gains or losses on the revaluation of monetary assets and liabilities and presented in investment income

or expense. Other changes in the carrying amounts are recognised in other comprehensive income. Foreign exchange

differences on revaluation of non-monetary financial assets (equity securities) denominated in or linked to foreign currency

classified at FVOCI are recognised in other comprehensive income, along with other changes in their fair value.

Financial instruments: classification

On initial recognition, a financial asset is classified depending on the business model for managing financial instruments

and the contractual terms of cash flows, and is classified in one of the following measurement categories according to the

measurement method:

• amortised cost,

• fair value through other comprehensive income (FVOCI) or

• fair value through profit or loss (FVTPL).

Classification and measurement of financial assets depend on the asset management business model and characteristics

of cash flows of the asset.

Financial assets measured at amortised cost

A financial asset is measured at amortised cost if it meets both of the following conditions:

• the financial asset is held within a business model whose objective is to hold financial assets to collect

contractual cash flows; and

• the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of

principal and interest on outstanding principal (SPPI).

The objective of a business model may include holding a financial assets to collect contractual cash flows even if the

financial asset is sold or is expected to be sold in future periods.

Financial assets measured at amortised cost relate to assets granted to customers without any intention to trade in them,

and include cash and current accounts with bank, placements with and loans to other banks, loans and advances to

customers, investment securities and other financial assets.

Financial assets measured at fair value through other comprehensive income

Financial assets are classified as assets subsequently measured at fair value through other comprehensive income (FVOCI)

if the asset is held within a business model whose objective is achieved by both collecting contractual cash flows and

selling financial assets; and contractual terms of the financial asset give rise on specified dates to cash flows that are

solely payments of principal and interest on the principal amount outstanding.

A financial asset is measured at fair value through other comprehensive income (FVOCI) only if it meets both of the

following conditions and is not initially designated at fair value through profit or loss (FVTPL):

• the asset is held within a business model whose objective is achieved by both collecting contractual cash flows

and selling financial assets; and

• the contractual terms of the financial asset give rise on specified dates to cash flows that are solely payments of

principal and interest on outstanding principal (SPPI).

Financial assets measured through other comprehensive income include debt and certain equity instruments.

Group Raiffeisenbank Austria d.d., Zagreb373

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Debt instruments measured at fair value through other comprehensive income

For debt instruments measured at fair value through other comprehensive income, gains and losses are recognised in

other comprehensive income, except for the following changes, which are recognised in profit or loss:

• interest revenue using the effective interest rate method,

• calculation of expected credit losses and reversal of recognised credit losses, and

• foreign exchange gains and losses.

When a debt instrument measured by fair value through other comprehensive income is derecognised, cumulative gains or

losses, previously recognized in other comprehensive income, are reclassified from other comprehensive income to profit or

loss.

Investments in equity instruments designated at fair value option through other

comprehensive income

All investments in equity instruments that are not classified at fair value through profit or loss are designated at initial

recognition at fair value through other comprehensive income.

At initial recognition of an equity instrument not held for trading, the Bank can make an irrevocable election to present

subsequent changes in fair value in other comprehensive income. This election is made by the decision of the Management

Board for each individual investment and refers to strategic investments of the Bank based on which equity securities due

to mandatory membership / ownership of shares to maintain business relations are classified according to fair value

option through other comprehensive income.

Investments in equity instrument at fair value through other comprehensive income are initially recognised at fair value

plus transaction costs. After initial recognition, the Group values equity instruments at fair value, and losses and gains

resulting from changes in fair value are recognized in other comprehensive income.

Gains and losses on such equity instruments are never reclassified to profit or loss and no impairment is recognised in

profit or loss. Dividends are recognised in profit or loss unless they clearly represent a recovery of part of the cost of the

investment, in which case they are recognised in other comprehensive income. Cumulative gains and losses recognised in

other comprehensive income are transferred to retained earnings on disposal of an investment.

Financial assets at fair value option through profit or loss

The Group allocated part of the financial assets to the portfolio of financial assets distributed according to the fair value

option through the profit or loss account to significantly reduce measurement inconsistency which would otherwise result

from the swap contracts that are not closed "back-to-back" nor are they intended for hedge accounting.

After the first implementation of IFRS 17, part of the portfolio of financial assets was allocated to the option at fair value

through the profit or loss account to reduce measurement inconsistency, resulting from a change in parameters, which are

applied when measuring insurance contract liabilities.

Business model assessment

The business model is based on the activities undertaken by the Group in order to realise its business objective or in

accordance with the Group's strategy or how the Group manages the financial assets in order to generate cash flows. The

types of business models depending on how the Group generates cash flows are described below:

• Hold to collect business model

The objective of this business model is holding a financial asset to collect contractual cash flows. The sale of the asset is

not an integral part of this business model, where amortised cost is applied, but some sales may be consistent with it if: a)

sales are frequent but insignificant in value; b) sales are infrequent, but significant in value, c) the asset is close to maturity

or d) the asset is sold due to an increase in the credit risk.

• Hold to collect and sell business model

The objective is achieved by both collecting contractual cash flows and selling financial assets. The frequency, value and

reasons for the sales need not necessarily be observed, but as a rule, the sale is of higher frequency and more significant in

value than compared to the hold to collect business model.

Group Raiffeisenbank Austria d.d., Zagreb374

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

• Other business models

The objective to generate short-term profits through the sale of the financial assets and it includes assets held for trading.

All other business models fall into the category of fair value through profit or loss. A business model reflects the way the

Group manages assets to realize cash flows. The Group makes an assessment of the objective of a business model in

which a financial asset is held at a portfolio level because this best reflects the way the business is managed and

information is provided to management.

The information considered when assessing relevance of a certain business model includes:

• the method of assessing the performance of the business model and of the assets held within that business

model and reporting it to key management

• the risks that affect the performance of the business model (and the financial assets held within that business

model) and especially its strategy for how those risks are managed

• the method of paying compensation to key management (for instance, whether the compensation is based on

the fair value of assets managed or on collected contractual cash flows)

• the frequency, volume and timing of sales in prior periods, the reasons for such sales and its expectations about

future sales activity; and

• assessment whether a specific sales activity and collection of contractual cash flows is an essential part or non-

essential element of a business model (business model of holding assets to collect contractual cash flows versus

a business model of holding assets for sale).

Financial instruments measured at fair value through profit and loss represent financial assets held for trading and are not

part of a business model whose objective is to hold financial asset to collect contractual cash flows or part of a business

model which is held to collect contractual cash flows and sell financial assets, but relate to other models.

Analysis of contractual cash flows (SPPI test)

Once the Group has determined that the objective of the business model of a certain portfolio is holding financial assets to

collect contractual cash flows (or the objective is realized both by collecting contractual cashflows and by selling financial

assets), it should assess whether, at a given moment, the contractual terms of the financial assets result in contractual

cash flows which are solely payments of principal and interest on outstanding principal.

Therefore, interest is defined as consideration for the time value of money and for the credit risk associated with the

principal amount outstanding during a particular period of time and for other basic lending risks and costs (e.g. liquidity

risk and administrative costs), as well as profit margin. This assessment is made on an instrument-by-instrument basis on

the date of initial recognition of the financial asset.

In assessing whether the contractual cash flows are SPPI, the Group considers the contractual terms of the instrument.

This includes assessing whether the financial asset contains a contractual term that may change the timing or amount of

contractual cash flows such that this condition may not be fulfilled.

For the non retail portfolio, the SPPI test is performed as part of the product approval process. If a specific loan deviates

from the standardized product in the approval process, a separate SPPI test need to be performed for it.

The SPPI test is also performed for the retail portfolio as part of the product approval process and deviations from the

standard terms are not permitted.

When making the assessment the Group considers:

• contingent events that may change the amount and timing of cash flows;

• prepayment and extension terms; and

• features that modify consideration of the time value of money (e.g. periodical reset of interest rates).

If a particular instrument fails the SPPI test, it is classified as a financial asset at fair value through profit or loss.

Financial instruments: reclassifications

Financial assets were not reclassified after initial recognition, except in the period after the Group changed its business

model for managing financial assets. Financial liabilities were not reclassified.

Group Raiffeisenbank Austria d.d., Zagreb375

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Financial instruments: recognition and derecognition

Regular way purchases and sales of financial assets and financial liabilities at fair value through profit or loss, and

financial assets at fair value through other comprehensive income, are recognised on the trade date. Financial assets and

financial liabilities at amortised cost are recognised when loaned or borrowed.

The Group derecognises financial instruments (in full or in part) when the rights to receive cash flows from the financial

instrument have expired or when the financial asset has been transferred. The Group transfers a financial asset, only and

exclusively if it has transferred the contractual rights to receive the cash flows from the financial asset or it has retained

the contractual rights to receive the cash flows from the financial asset, but has assumed a contractual obligation to pay

those amounts to one or more recipients under the contract.

Any retained interest in transferred financial asset, which qualifies for derecognition, that is created or retained by the

Group is recognised as a separate asset or liability in the statement of financial position. On derecognition of a financial

asset, the difference between the carrying amount of the asset (or the carrying amount allocated to the portion of the

asset transferred) and consideration received (including any new asset obtained less any new liability undertaken) is

recognised in the income statement. In addition, any cumulative gain or loss that had been recognised in other

comprehensive income is also recognised in the income statement.

Any cumulative gain/loss recognised in other comprehensive income in respect of equity investment securities designated

as at FVOCI is not recognised in profit or loss on derecognition of such securities. Any interest in transferred financial asset

which qualifies for derecognition that is created or retained by the Group is recognized as a separate asset or liability.

In transactions in which the Group neither retains nor transfers substantially all the risks and rewards of ownership of a

financial asset and it retains control over the asset, the Group continues to recognise the asset to the extent of its

continuing involvement, determined by the extent to which it is exposed to changes in the value of the transferred asset. If

transfer does not result in derecognition because the Group retained all or substantially all risks and rewards of ownership

of the transferred asset, the asset is not derecognised and the financial liability secured with collateral is recognised in the

amount of consideration received.

The Group derecognises a financial liability only when its contractual obligations are discharged, cancelled or expire. If the

terms of a financial liability are significantly modified, the Group will cease recognising that liability and will

instantaneously recognise a new financial liability, with new terms and conditions.

Realised gains and losses from the disposal of financial instruments are calculated using the weighted average cost

method.

Financial instruments: initial and subsequent measurement

Financial assets and liabilities are recognised initially at their fair value plus, for the financial asset or financial liability not

at fair value through profit or loss, transaction costs that are directly attributable to the acquisition or issue of the

financial asset or financial liability. Financial assets at fair value through profit or loss are initially recognised at fair value,

and transaction costs are immediately expensed in profit or loss.

On initial recognition, the Group measures financial instruments at fair value through profit or loss and financial assets at

fair value through other comprehensive income at their fair value, including transactions costs.

Financial assets measured at amortised cost and financial liabilities not designated at fair value through profit or loss are

measured at amortised cost using the effective interest rate method, less any impairment.

Issued debt securities are measured at amortised cost. The costs of issuing own debt securities are presented by the Bank

as a discount, which is amortised until the maturity of the instrument. Interest expenses are recognized in the income

statement using the effective interest rate method.

Group Raiffeisenbank Austria d.d., Zagreb376

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Financial instruments: gains and losses

Gains or losses arising from a change in the fair value of financial assets or financial liabilities at fair value through profit

or loss are recognised in profit or loss, and all realized gains and losses on sale or derecognition of such assets and

liabilities.

Gains or losses from a change in the fair value of monetary assets at fair value through other comprehensive income are

recognised through other comprehensive income and are disclosed in the statement of changes in equity. Impairment

losses, foreign exchange gains and losses, interest income and amortisation of premium or discount using the effective

interest method on monetary assets at fair value through other comprehensive income are recognised in profit or loss.

Foreign exchange differences on equity instruments are part of the fair value of these instruments and are recognised in

other comprehensive income. Dividend income is recognised in profit or loss. Upon sale or derecognition of debt securities

classified at fair value through other comprehensive income, any cumulative gains or losses on the instrument are

transferred to profit or loss. Upon derecognition of equity instruments designated at fair value through other

comprehensive income, all cumulative gains or losses are transferred to retained earnings.

Gains or losses on financial assets and financial liabilities carried at amortised cost are recognised as interest in profit or

loss over the period of amortisation. Gains or losses may also be recognised in profit or loss on derecognition of a financial

instrument or for impaired assets.

Netting

Financial assets and liabilities are offset and the net amount is reported in the statement of financial position when the

Group has a legally enforceable right to offset the recognised amounts and there is an intention to settle on a net basis, or

to realise the assets and settle the liabilities simultaneously.

Income and expenses are presented on a net basis only when permitted by the accounting standards, or for gains and

losses arising from a group of similar transactions, such as in the Group's trading activity.

Fair value measurement principles

Fair value is the price that would be received to sell an asset or paid to transfer a liability in an orderly transaction

between market participants at the measurement date in the principal or, in its absence, the most advantageous market

to which the Group has access at that date. The fair value of a liability reflects non-performance risk. When available, the

Group measures the fair value of an instrument using the quoted price in an active market for the instrument. A market is

regarded as active if transactions for the asset or liability take place with sufficient frequency and volume to provide

pricing information on an ongoing basis.

The fair value of quoted financial instruments in an active market is based on their closing bid prices. If a market for a

financial instrument is not active, or, for any other reason, fair value cannot be reliably measured by market price, then the

Group establishes fair value using internal evaluation techniques and models (Note 51). Such models include the use of

prices achieved in recent transactions, reference to similar financial instruments, and discounted cash flow analysis,

maximising the use of market inputs and relying as little as possible on entity-specific inputs. Where discounted cash flow

techniques are used, estimated future cash flows are based on management’s best estimate and the discount rate is a

market rate.

The Group calibrates valuation techniques and performs validity tests using prices from observable current market

transactions in the same instrument or based on other available observable market data. Fair values reflect the credit risk

of the instrument and include adjustments to take account of the credit risk of the Group entity and the counterparty

where appropriate.

The fair value of non-exchange-traded derivatives is estimated at an amount that the Group would receive or pay to

terminate the contract on date of reporting taking into account current market conditions and the current

creditworthiness of the counterparties.

The amortised cost of a financial assets or liability is the amount at which that financial asset or liability is measured at

initial recognition, minus the principal repayments, plus or minus the cumulative amortisation using the effective interest

method of any difference between that amount initially recognised and the amount at maturity, and, for financial assets,

adjusted for any loss allowance.

Group Raiffeisenbank Austria d.d., Zagreb377

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Modifications of financial assets and liabilities

If the terms of a financial asset are modified, then the Group evaluates whether the cash flows of the modified asset is

substantially different.

If the cash flows are substantially different, then the contractual rights to receive cash flows from the original financial

asset have expired. In this case, the original financial asset is derecognised and a new financial asset is recognised at fair

value plus any eligible transaction costs.

Any consideration received as part of the modification is accounted for as follows:

• consideration which is taken into account in determining the fair value of the new asset and consideration which

represents reimbursement of eligible transaction costs are included in the initial measurement of the asset; and

• other considerations are included in profit or loss as part of the gain or loss on derecognition.

If cash flows are modified when the borrower is in financial difficulties, then the objective of the modification is usually to

maximise recovery of the original contractual terms rather than to originate a new asset with substantially different

terms. If the Group plans to modify a financial asset in a way that would result in forgiveness of cash flows, then it first

considers whether a portion of the asset should be written off before the modification takes place. This approach impacts

the result of the quantitative evaluation and means that the derecognition criteria are not usually met in such cases.

If the modification of a financial asset measured at amortised cost or FVOCI does not result in derecognition of the

financial asset, then the Group first recalculates the gross carrying amount of the financial asset using the original

effective interest rate of the asset and recognises the resulting adjustment as a modification gain or loss in profit or loss.

For floating-rate financial assets, the original effective interest rate used to calculate the modification gain or loss is

adjusted to reflect current market terms at the time of the modification. Any costs or consideration paid and

considerations received as part of the modification adjust the gross carrying amount of the modified financial asset and

are amortised over the remaining term of the modified financial asset. If such a modification is carried out because of

financial difficulties of the borrower, then the gain or loss is presented together with impairment losses. In other cases, it is

presented as interest income calculated using the effective interest rate method.

The Group derecognises a financial liability when its terms are modified and the cash flows of the modified liability are

substantially different. In this case, a new financial liability based on the modified terms is recognised at fair value.

The difference between the carrying amount of the financial liability derecognised and consideration paid is recognised in

profit or loss. Consideration paid includes non-financial assets transferred, if any, and the assumption of liabilities,

including the new modified financial liability.

If the modification of a financial liability is not accounted for as derecognition, then the amortised cost of the liability is

recalculated by discounting the modified cash flows at the original effective interest rate and the resulting gain or loss is

recognised in profit or loss. For floating-rate financial liabilities, the original effective interest rate used to calculate the

modification gain or loss is adjusted to reflect current market terms at the time of the modification. Any costs and

considerations incurred are recognised as an adjustment to the carrying amount of the liability and amortised over the

remaining term of the modified financial liability by re-computing the effective interest rate on the instrument.

Restructured financial assets

Restructured exposures are exposures in which there was a change in the originally agreed terms of lending to customers

with reduced financial possibilities.

If the terms of a financial asset are renegotiated or modified or an existing financial asset is replaced with a new one due

to financial difficulties of the borrower, then an assessment is made of whether the financial asset should be derecognised

and ECL measured as follows:

• If the expected restructuring will not result in derecognition of the existing asset, and there is only modification of

existing assets then the expected cash flows arising from the modified financial asset are included in calculating

the cash shortfalls from the existing asset.

Group Raiffeisenbank Austria d.d., Zagreb378

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

• If the expected restructuring will result in derecognition of the existing asset, then the expected fair value of the

new asset is treated as the final cash flow from the existing financial asset at the time of its derecognition. This

amount is included in calculating the cash shortfalls from the existing financial asset that are discounted from

the expected date of derecognition to the reporting date using the original effective interest rate of the existing

financial asset.

Through the implementation of the restructuring, each financial asset is classified in stage 2 or stage 3, depending on the

identified needs for impairment of financial assets, i.e. whether one or more events have occurred that would indicate that

the collection of each financial assets as a whole is not likely (default). Additionally, if the restructuring occurred at the

same time with the re-recognition of financial assets and one or more events that indicate that recovery is not likely in full,

financial assets will be classified as POCI, as described in more detail in the POCI placements section.

Impairment of financial assets

Significant increase of credit risk

Impairment of financial assets is carried out by expected credit loss calculation model, which is based on the classification

of exposures in 3 stages based on the change in credit quality since initial recognition, and the financial asset is classified

as:

• Stage 1 – if there has been no significant increase in the credit risk of the financial asset and is subject to a 12-

month expected credit loss.

• Stage 2 – if there has been a significant increase in the credit risk of a financial asset and the asset is subject to a

lifetime expected credit loss. For retail exposures, the estimated probability of default of each exposure is based

on the scoring models used by the Bank in credit risk management and statistical models and statistical

assessments depending on the type of exposure and it includes the impact of expected macroeconomic

developments. Qualitative criteria include detecting forbearance indicators, holistic approach indicators, more

than 30 days past due, start of default of other exposures of the client (since the definition of default on the

product level for retail exposures is applied). If at least one indicator of a significant increase in credit risk is

detected as compared to the assessment at the time a placement is originated, the placement is classified in

Stage 2.

• Stage 3 – where there is evidence of impairment of the financial asset and it is subject to lifetime expected credit

loss. Stage 3 includes defaulted exposures. The default status is determined on the basis of the regulatory

requirements defined in Article 178 of Regulation (EU) No 575/2013, EBA Guidelines on the application of the

definition of default under Article 178 of Regulation (EU) No 575/2013, EBA Regulatory Technical Standards on the

materiality threshold for credit obligations past due under Article 178 of Regulation (EU) No 575/. In the retail

segment, the default status is determined on the placement level, and for all legal entities (including Micro

entities), the default is determined at the client level.

When determining whether the risk of default has significantly increased, the Bank uses reasonable and supportable

information that is relevant and available. This includes quantitative and qualitative information based on the historical-

based analysis and expert credit risk assessment and includes forward looking information.

In retail exposures, the quantitative criterion or quantitative materiality threshold relates to the change in the estimate of

probability of default during the remaining lifetime of the credit exposure, compared to the estimate on the exposure

originating date for the relevant period. If the difference in the estimation of probability of default exceeds the materiality

threshold, the material increase in credit risk is determined for that asset, which is consequently classified in Stage 2.

In non-retail exposures, the Bank considers that the internal credit rating represents a comprehensive estimate of the

borrower's credit quality to determine the PD. The PD is adjusted using the macroeconomic forecast resulting in a point-in-

time PD(pit) for determination IFRS 9 relevant material increase in credit risk. The list of qualitative criteria includes

information that can be obtained from internal rating models used as inputs in rating, days past due, client’s risk status,

forborne classification of exposures and other factors prescribed by IFRS 9.

The bank estimates the risk exposures in accordance with internal rating models for each segment. Depending on the

estimated risk, the exposures are classified in low, medium and high risk.

Group Raiffeisenbank Austria d.d., Zagreb379

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Measuring expected credit loss

The Group measures expected losses in accordance with the IFRS requirements, the Guidelines on credit institutions' credit

risk management practices and accounting for expected credit losses.

The Group recognises loss allowance for expected credit losses (ECL) on the following financial instruments that are not

measured at fair value through profit or loss:

• financial assets that are debt instruments

• lease receivables

• off balance credit risk exposures and

• given loans.

No impairment loss is recognised on equity investments and financial assets at fair value through profit or loss.

The Group measures loss allowance at an amount equal to lifetime expected credit losses, except for the following items,

for which loss allowance is equal to 12-month expected credit losses:

• debt investment securities for which low credit risk is determined at the reporting date (Note 11a Investment

securities measured at amortized cost and Note 11b Investment securities at fair value through other

comprehensive income); and

• other financial instruments (other than lease receivables) for which credit risk has not increased significantly

since initial recognition (Note 7 Cash and current accounts with banks, Note 9 Placements with and loans to

other banks).

Loss allowances measured for leases receivable are always equal to lifetime expected credit losses using a practical

solution to receivables in accordance with IFRS 9.

12-month expected credit loss is the portion of the expected credit losses that results from default events on a financial

instrument possible within the next 12 months after the reporting date. Financial instruments for which a 12-month

expected credit loss is recognised are referred to as ‘Stage 1 financial instruments’.

Lifetime expected credit losses are the expected credit losses that result from all possible default events over the

expected life of the financial instrument. Financial instruments for which a lifetime expected credit loss is recognised but

are not credit-impaired are referred to as ‘Stage 2 financial instruments’.

Financial instruments are measured as follows:

• financial assets that are not credit-impaired at the reporting date: as the present value of all cash shortfalls (i.e.

the difference between the cash flows due to the entity in accordance with the contract and the cash flows that

the Group expects to receive);

• financial assets that are credit-impaired at the reporting date: as the difference between the gross carrying

amount and the present value of estimated future cash flows

• undrawn loan commitments: as the present value of the difference between the contractual cash flows that are

due to the Group if the commitment is drawn down and the cash flows that the Group expects to receive; and

• financial guarantee contracts: the expected payments to reimburse the holder less any amounts that the Group

expects to recover

• expected credit losses on Stage 3 assets are also measured taking into account the International Financial

Reporting Standards.

Expected credit losses are calculated as the product of PD (probability of default), loss given default (LGDs) and exposures

in defaults (EADs) during the remaining expected lifetime of financial assets and on the reporting date are discounted with

the effective interest rate for exposures with a significant increase in credit risk (Stage 2 contracts). On the other hand, for

exposures classified as Stage 1, expected credit loss is calculated over a one-year period, i.e. the expected credit loss of 1

year is estimated.

PD estimates represent PD at a particular point in time, updated annually according to the Group's historical experience,

current conditions and associated future-oriented expectations. The probability of default status (PD) is the probability

that the client (or placement in the retail segment) enter the default status in the next year or until the end of repayment

("lifetime PD", LTPD ).

The loss given default (LGD) represents the Group's expectations regarding the loss after entering the default status, for

placements that are not in default status at the time of assessment.

EAD includes future-oriented expectations on used balance sheet balances and expectations on future utilization where

applicable.

Group Raiffeisenbank Austria d.d., Zagreb380

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

The measured expected credit losses reflect an unbiased and probability-weighted amount that is determined by

evaluating a range of possible outcomes, the time value of money and reasonable and supportable information that is

available without undue cost or effort at the reporting date about past events, current conditions and forecasts of future

economic conditions.

As the basis for calculating provisions in the Stage 1 and Stage 2 risk subcategories the Bank applies the calculation of 12-

month and lifetime credit losses depending on the change in the estimated risk at the reporting date and the date of

initial recognition of the financial asset. The risk assessment and calculation of provisions shall be determined in the

models for measuring the expected credit loss, the calculation of which is determined by the parameters of probability of

default (PD), loss given default (LGD), exposure at default (EAD), anticipating the time value of money.

Model parameters are calculated on the basis of historical time series of relevant data applied individually to financial

assets. The estimate and calculation of expected credit losses are affected by, besides the statistically determined

parameters, also by the key expected macro-economic developments complementing the forward looking.

In non-retail, when calculating provisions for Stage 3, the following methods are applied:

– NPV calculations with going concern approach (recovery from adequate collateral using a non-discounted WCCV

and the period of collateral realization representing the minimum value that must be used) or going-concern

approach (recovery from available cash flow)

– Estimates of default (days in default) - for exposures where the Bank applies ILLP calculation based on an

assessment of future cash flows based on recovery from collateral (gone concern approach).

In assessing whether there has been a significant increase in credit risk compared to the expected credit risk at the time of

approval and estimates, the Group has included the impact of expected macroeconomic developments. Therefore, in the

calculation of the ECL, the Group applies internally developed models that use parameters for PD and LGD. Future oriented

macroeconomic factors, determined on regional level, are included in the risk parameters as relevant. Three scenarios are

used in forecasting of macroeconomic variables (baseline with a weight of 50 percent, upside and downside scenarios with

a weight of 25 percent).

The measurement of financial assets also reflects the best assessment of the effects of future conditions, and in

particular the economic conditions affecting forward-looking probabilities of default and losses due to default status.

The credit conversion factor (hereinafter: CCF) is defined as the ratio between the currently unused amount for a certain

off-balance sheet exposure, which amount is expected to be used at the time of the client's default, and the currently

unused amount of the off-balance sheet liability. For Non-retail provisions calculation for Stage 1 and Stage 2, the group

set the CCF value for the balance sheet to 1 (100%) regardless of the segment, product type, or default status, whereas for

off-balance sheet items, the CCF depends on the segment, product, region, and country. For Stage 3, provisions are

calculated on an individual level.

Credit-impaired financial assets

At each reporting date, the Group assesses whether financial assets carried at amortised cost and debt financial assets

carried at FVOCI, and finance lease receivables are credit-impaired (referred to as ‘Stage 3 financial assets’). A financial

asset is ‘credit-impaired’ when one or more events that have a detrimental impact on the estimated future cash flows of

the financial asset have occurred.

Indicators that a financial asset is credit-impaired includes the observable data about the following events:

• significant financial difficulty of the borrower or issuer

• a breach of contract, such as a default or past due event

• the Group has granted restructuring of a loan or advance on terms which the Group would not otherwise been

consider

• it is becoming probable that the borrower will enter bankruptcy or other financial reorganization.

A loan that has been renegotiated due to a deterioration in the borrower’s condition is usually considered to be credit-

impaired unless there is evidence that the risk of not receiving contractual cash flows has reduced significantly and there

are no other indicators of impairment.

Group Raiffeisenbank Austria d.d., Zagreb381

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Presentation of impairment allowance for expected credit losses (ECL) in the

statement of financial position

Loss allowances for ECL are presented in the statement of financial position as follows:

• financial assets measured at amortised cost: as a deduction from the gross carrying amount of the assets

• undrawn loans and financial guarantee contracts: generally, as a provision.

Where a financial instrument includes both a drawn and an undrawn component, and the Group cannot identify the ECL on

the undrawn commitment component separately from those on the drawn component:

• the Group presents a combined loss allowance for both components. The combined amount is presented as a

deduction from the gross carrying amount of the drawn component

• debt instruments measured at FVOCI: no loss allowance is recognised in the statement of financial position

because the carrying amount of these assets is their fair value. However, the loss allowance is recognised in the

fair value reserve.

POCI assets - purchased or originated credit-impaired assets

Purchased or originated credit-impaired financial asset is an asset where there is objective evidence of impairment

(default) at initial recognition. Such assets are identified in the following cases:

• bank repurchases at a significant discount an asset for which there is objective evidence of impairment, or

• there is a significant modification of the instrument which is already in default, or

• the significant modification of the instrument is a reason for default, or

• bank grants a new loan to a customer whose significant portion of the portfolio is already in default

The Bank does not purchase any impaired assets (bad debts), therefore POCI assets are instruments that are initially

recognised, or subsequently recognised due to a significant modification, which were in default at recognition.

Write-offs

The Group writes off financial assets if there is information indicating that the debtor is in financial difficulty and there is

no realistic possibility of recovery, e.g. when the debtor is placed in liquidation or has entered bankruptcy proceedings, or

in the case of claims against commercial claims, and when the amounts are more than two years old (for companies –

condition is that respective company has not demonstrated existence of an operating cash flow over the past two years).

The write-off of financial assets may still be subject to implementing activities within the framework of group return

procedures, taking into account, where appropriate, inadequate advice. All returns are recognized in the income statement.

The Group writes off a trade claim when there is information indicating that the debtor is in severe financial difficulties

and there is no realistic possibility of recovery, e.g. when the debtor has been placed in concession or has entered

bankruptcy proceedings, or when trade claims have been overdue for more than two years, regardless of what appears

earlier.

Cash and cash equivalents

Cash and cash equivalents comprise cash balances on hand, cash deposited with central banks, placements with other

banks with original maturities of three months or less and items in course of collection and are carried at amortised cost in

the statement of financial position. Gross exposure and impairment are presented in Note 7 Cash and current accounts

with banks.

Group Raiffeisenbank Austria d.d., Zagreb382

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Derivative financial instruments

The Group exclusively uses derivative financial instruments for the purpose of hedging against interest and currency risk

arising from business, financial and investment activities and does not hold or issue derivative financial instruments for

speculative purposes.

Derivative financial instruments are initially recognized in the statement of financial position and subsequently measured

at fair value. Their fair value is determined based on quoted market prices. If their fair value is positive the derivatives are

stated as assets, or as liabilities if their fair value is negative. Changes in the fair value of derivatives are included in the

position "Net gains and losses on financial instruments at fair value through profit or loss". The group uses currency

forward contracts, currency swaps, cross-currency interest rate swaps and interest rate swaps.

Hedge accounting

The group continued to use hedge accounting in accordance with IFRS 9.

The Group uses derivative financial instruments to manage its exposures to interest rate risk. Such derivative financial

instruments are initially recognised at fair value on the date on which they are entered to and are subsequently

remeasured at fair value. Derivatives are carried as financial assets when the fair value is positive and as financial

liabilities when the fair value is negative.

For the purpose of hedge accounting, hedges could refer to:

• Fair value hedge – a hedge of exposure to changes in fair value of a recognised asset or liability or an

unrecognised firm commitment

• Cash flow hedge – a hedge of the exposure to variability in cash flows that is either attributable to a particular

risk associated with a recognised asset or liability or a highly probable forecast transaction

• Hedge of a net investment in a foreign currency.

At the inception of a hedge relationship, the Group formally designates and documents the hedge relationship to which it

wishes to apply hedge accounting and the risk management objective and strategy for undertaking the hedge. The

documentation includes identification of the hedging instrument, the hedged item or transaction, the nature of the risk

being hedged and how the entity will assess the effectiveness of changes in the hedging instrument’s fair value in

offsetting the exposure to changes in the hedged item’s fair value or cash flows attributable to the hedged risk. Such

hedges are expected to be highly effective in achieving offsetting changes in fair value or cash flows and are assessed on

an ongoing basis to determine that they actually have been highly effective throughout the financial reporting periods for

which they were designated.

Hedges that meet the strict criteria for hedge accounting are accounted for and further described in the sections below.

The hedge accounting is terminated when the Group terminates the hedging relationship, when the hedging instrument

expires or is sold, terminated or used, or the hedge no longer meets the criteria for hedge accounting. From that date any

adjustment of a carrying amount of a hedge item referring to the changes of a fair value related to risk being hedged is

amortized through profit and loss. If the hedged item is derecognized, the unamortised fair value is recognized

immediately in profit and loss. The Group applies fair value hedge of interest rate risk of customer loans on an individual

and portfolio basis and additionally portfolio hedge on retail deposits and issued debt securities.

Fair value hedges are hedges of the exposure to changes in the fair value of a recognised asset or liability or an

unrecognised firm commitment, or an identified portion of such an asset, liability or firm commitment, that is attributable

to a particular risk and could affect profit or loss.

Changes in fair value of derivatives designated and eligible as fair value hedges are recognised immediately in profit or

loss, together with any changes in fair value of the hedged items i.e. hedged liability which can be associated with hedged

risk. The change in the fair value of a hedge instrument is recognised in profit or loss, together with the change in the fair

value of a hedge item related to risk being hedged.

Group Raiffeisenbank Austria d.d., Zagreb383

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Treasury bills and debt securities

Treasury bills and debt securities that the Group holds for the purpose of short-term profit are classified as other business

model recognised as financial instruments at fair value through profit or loss at inception.

Debt securities that the Group has the intent and ability to hold to maturity are classified within a business model whose

objective is to hold financial asset to collect contractual cash flows and are measured at amortised cost.

Other treasury bills and debt securities which are held to meet liquidity requirements, are classified within a business

model whose objective is achieved by both collecting contractual cash flows and selling the financial instrument are

measured at fair value through other comprehensive income and are within the range of impairment calculations for

expected credit losses.

Equity securities and investments in open ended investment funds

Equity securities are classified at fair value through profit or loss or at fair value through other comprehensive income, and

investments in open ended investment funds are classified as at fair value through profit or loss. More detailed

explanations are presented in Note 3 Materially significant accounting policies, section Financial instruments -

classification.

Placements with banks

Placements with banks are classified as financial assets measured at amortized cost and are carried at amortised cost

less impairment losses.

Loans and advances to customers

Loans and advances are classified within a business model whose objective is to hold financial asset to collect contractual

cash flows and are presented at amortised cost net of impairment losses.

Investments in subsidiaries

In the Bank's separate financial statements, investments in subsidiaries are accounted for at acquisition cost less

impairment losses. Investments in subsidiaries are consolidated by the full consolidation method in the Group's

consolidated statements. The Bank estimates the value of investments in subsidiaries if there are indications of

impairment, at least annually. Impairment loss is recognized in all cases when the book value of the asset is greater than

its recoverable amount. The recoverable amount represents the value that is greater than the fair value less the costs of

sale and the value in use. The Bank records impairment losses in the profit and loss account.

Non-current assets held for sale

Assets that are expected to be sold and will not be used for their own purposes are classified as Assets held for sale. The

conditions that must be met for an asset to be classified according to IFRS 5 Non-Current Assets Held for Sale and

Discontinued Operations are as follows: management is committed to a plan to sell, the asset is available for immediate

sale, an active programme to locate a buyer is initiated, the sale is highly likely and the sale will occur within 12 months of

classification. After classification as held for sale, the asset is measured at the carrying amount or fair value less costs to

sell, depends which value is lower.

Borrowings and subordinated liabilities

Interest-bearing borrowings and subordinated liabilities are recognised initially at fair value, less attributable transaction

costs. Subsequent to initial recognition, interest-bearing borrowings and subordinated liabilities are stated at amortised

cost with any difference between proceeds (net of transaction costs) and redemption value being recognised in profit or

loss over the period of the borrowings and subordinated liabilities on an effective interest basis.

Group Raiffeisenbank Austria d.d., Zagreb384

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Sale and repurchase agreements

The Group enters into purchases/(sales) of investments under agreements to resell (repurchase) substantially identical

investments at a certain date in the future at a fixed price. Investments purchased subject to such commitments to resell

them at future dates are not recognised. The amounts paid are recognised as loans and advances to either banks or

customers. The receivables are presented as collateralised by the underlying security. Investments sold under repurchase

agreements continue to be recognised in the statement of financial position and are measured in accordance with the

accounting policy for the relevant financial asset at amortised cost or at fair value as appropriate. The proceeds from the

sale of the investments are reported as liabilities to either banks or customers.

The difference between the sale and repurchase consideration is recognised on an accrual basis over the period of the

transaction and is included in interest income or expense.

The Group also enters into linked sale and repurchased transactions. In accordance with their substance, these are

similarly accounted as transactions under repurchase or resale agreements, as described above.

Current accounts and deposits from banks and customers

Current accounts and deposits are classified as other liabilities and initially measured at fair value plus transaction costs,

and subsequently stated at their amortised cost using the effective interest method.

Additional Tier 1 capital

The Bank has issued Additional Tier 1 instrument that meets the conditions established in accordance with Article 52 of

Regulation No. 575/2013. Based on the characteristics and general conditions, the Additional Tier 1 instrument is classified

as an equity instrument in accordance with IAS 32 Financial Instruments: Presentation.

Consideration paid to holders of the Additional Tier 1 instrument will be recognised directly in equity and presented in the

statement of changes in equity. The payment will be recorded within retained earnings and will not be included in Common

Equity Tier 1 capital. The Bank may, at its discretion, at any time cancel payments under the Additional Tier 1 instrument,

and an unconditional obligation arises on payment under the Additional Tier 1 instrument (when the right to cancel the

payment is not exercised).

The Additional Tier 1 instrument is defined as a non-monetary item. Consideration paid on the redemption (maturity) of the

Additional Tier 1 instrument and on the basis of regular payments of a share of the profit are monetary items.

Insurance contracts liabilities

Insurance contract liabilities are calculated by the Group actuaries in accordance with the methods prescribed by the legal

framework and is formed in the amount of the present value of the Group’s estimated future liabilities under the

concluded contracts, calculated by applying an appropriate actuarial valuation that takes into account the Group’s total

future obligations under individual contracts, including the future pension payment costs.

Scope of the Group policy applies IFRS 17 to:

• insurance contracts, including issued reinsurance contracts,

• reinsurance contracts, and

• investment contracts with discretionary participation features.

A contract shall be deemed to be an insurance contract if the issuer accepts a significant insurance counterparty risk by

agreeing to compensate the other party if a specified uncertain future event affects it adversely. A contract whereby a

significant insurance is transferred from the insurance company onto reinsurance company is the reinsurance contract.

Group Raiffeisenbank Austria d.d., Zagreb385

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

A group or series of insurance contracts with the same or related counterparty can achieve or be designed to achieve a

joint commercial effect. In order to report the content of such contracts, it is necessary to treat a set or series of contracts

as a whole. An insurance contract can contain one or more components that would be within the scope of the second

standard if they were separate contracts. These components include:

• investment components,

• service components,

• embedded derivatives.

An investment component exists if the insurance contract requires the entity to pay an amount to the insured entity under

all circumstances, regardless of whether the insured event occurs.

Level of grouping of insurance contracts into a set of insurance contracts

Level of grouping of insurance contracts into a groups of insurance contracts is defined in compliance with the standard,

as follows:

• Portfolios consist of contracts that are exposed to similar risks and are managed jointly

• Contract groups: at initial recognition of the contract, contracts in each contract portfolio are classified into

contract groups according to:

◦ Profitability, and specifically:

▪ group of contracts which are non-performing at initial recognition

▪ group of contracts which are unlikely to become harmful after initial recognition, if any; and

▪ group of other contracts, if any.

The Group determined the level pooling contracts into groups of insurance contracts, and the measurement method in

compliance with the standard. All contracts are classified in the group of other contracts.

Contract boundaries

In the measurement of a group of insurance contracts, the Group includes all future cash flows that are within the

boundaries of each contract in the group. Cash flows are within the boundaries of an insurance contract if:

• contract issuer can force the policyholder to pay the premium,

• contract issuer has a material obligation to provide the policyholder with services from the insurance contract.

No liability or asset is recognized for amounts related to expected premium or expected damage beyond the boundaries of

the insurance contract. Such amounts refer to future contracts. If the contract requires the policyholder to renew or

otherwise continue the contract, the Group assesses whether the premiums and related cash flows resulting from the

renewed contract are within the boundaries of the original contract. When reassessing contract boundaries, all risks that

would have been taken into account when signing equivalent contracts on the date of renewal for the remaining service

are taken into account. Contract boundaries are reassessed at each balance sheet date and are subject to change.

Their change in subsequent reporting periods can lead to significant adjustments to the amount of assets and liabilities

from the insurance contract which the Group declares in its financial statements as on the reporting date. The bases its

assumptions and estimates on parameters that are available at the time the financial statements are prepared, but

current circumstances and assumptions about future periods are subject to change due to changes in the market or due

to circumstances beyond the control of the Group or the Company.

Such changes are reflected in the assumptions of how cash flows occur and consist of:

• estimates of future cash flows,

• adjustment that reflects the time value of money and the financial risks associated with future cash flows, and

• risk adjustment for non-financial risk.

Contractual service margin (CSM)

The amount of contractual service margin for a group of insurance contracts is recognized in profit or loss in each period

to reflect the insurance contract services provided under the insurance contract group during that period. The amount is

determined according to:

• identifying coverage units in the group; The number of coverage units in a group is the quantity of coverage

provided by the contracts in the group, determined by considering for each contract the quantity of the benefits

provided under a contract and its expected coverage duration

Group Raiffeisenbank Austria d.d., Zagreb386

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

• allocation of the contractual service margin at the end of the period (prior to recognition of any amounts in profit

or loss that reflect insurance contract services rendered in the period) equally on each unit of coverage provided

in the current period and which is expected to be provided in the future

• recognition in profit or loss of the amount allocated to the coverage units insured in the period.

Most insurance contracts use the contractually agreed level of benefits or sum insured or earned premiums as the basis

for determining coverage units. The aggregate coverage units of each group of insurance contracts are re-evaluated at

the end of each reporting period by adjustment for increases in coverage for newly recognized contracts and reductions in

remaining coverage for incurred damage and for expected deaths during the period.

All figures are presented in accordance with the requirements of the relevant applicable accounting standard.

The Group breaks down insurance revenues and costs of insurance services into amounts recognized in the profit and loss

account as follows:

• result of insurance services consisting of insurance revenue and insurance service costs; and

• financial income or insurance expenses.

Insurance revenues shows the provision of services arising from a group of insurance contracts, i.e., an amount that

reflects the compensation to which the entity expects to be entitled in exchange for services rendered. Costs of insurance

services represent incurred damage and expenses and other expenses related to insurance services. The Group determine

the insurance revenue related to the cash flows from the acquisition of insurance by allocating a portion of the premiums

related to the return of these cash flows at each reporting period in a systematic manner based on the passage of time.

The Group recognize the same amount as the cost of insurance services.

Fair value approach

The Group uses the fair value approach for all accounting units. Based on information available at the transition date, the

Company:

• defines groups of insurance contracts

• assesses whether the insurance contract meets the definition of an insurance contract with direct participation

features; and

• defines discretionary cash flows for insurance contracts without direct participation features.

When applying the fair value approach, the Group determines the contractual service margin or loss component of the

liability for remaining coverage as the difference between the fair value of a group of insurance contracts and the value of

expected cash flows (including adjustment risk for non-financial risk) at the transition date. Due to limited resources, the

Group used a simplification by assuming that the fair value is exactly equal to the value of the assets to cover the Group's

liabilities. Insurance contract liabilities are calculated by the appointed authorized actuary of the Group in keeping with the

prescribed legal framework.

Income tax

The income tax is based on taxable profit for the year and comprises current and deferred tax. Income tax is recognised in

profit or loss except to the extent that it relates to items recognised in other comprehensive income, in which case tax is

also recognized in other comprehensive income. Current tax is the expected tax payable on the taxable income for the

year, using the tax rates enacted or substantially enacted at date of reporting, and any adjustments to tax payable in

respect of previous years.

Deferred taxes are calculated by using the statement of financial position liability method, taking into account temporary

differences between the carrying amounts of assets and liabilities for financial reporting purposes and the amounts used

for income tax purposes. Deferred tax assets and liabilities are measured by using the tax rates expected to apply to

taxable profit in the years in which the carrying amounts of assets and liabilities are expected to be recovered or settled

based on tax rates enacted or substantially enacted at the reporting date.

The measurement of deferred tax liabilities and deferred tax assets reflects the tax consequences that would follow from

the manner in which the enterprise expects, at the reporting date, to recover or settle the carrying amount of its assets

and liabilities.

Deferred tax assets and liabilities are not discounted and are classified as non-current assets and/or liabilities in the

statement of financial position. Deferred tax assets are recognised only to the extent that it is probable that sufficient

taxable profits will be available against which the deferred tax assets can be utilised. At each reporting date, the Group

reassesses unrecognised potential deferred tax assets and the recoverability of the carrying amount of recognised

deferred tax assets.

Group Raiffeisenbank Austria d.d., Zagreb387

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Property and equipment

Items of property and equipment are initially stated at cost. After initial recognition, each item of property, plant and

equipment is presented at a cost less accumulated depreciation and any accumulated impairment losses.

The Group recognises in the carrying amount of an item of property, plant and equipment the cost of replacing part of

such item when that cost is incurred when it is probable that future economic benefits embodied with the item will flow to

the Group and the cost of the item can be measured reliably. All other repairs and maintenance are expensed during the

period in which they have incurred.

Depreciation is provided on a straight-line basis to allocate the costs of assets to their residual values over their estimated

economic useful life. Land and assets under construction or developed are not depreciated.

The estimated useful lives are as follows:


	2024	2023
Buildings	50 years	50 years
Equipment	4 – 10 years	4 – 10 years
Office furniture	4 – 10 years	4 – 10 years
Assets under operating leases (depending on the duration of the contract, depreciated to the residual value)	2 – 20 years	2 – 20 years
Leasehold improvements (depending on term of lease contract)	1 - 20 years	1 - 20 years

The assets’ residual values, depreciation method and useful lives are reviewed, and adjusted if appropriate, at each

reporting date. An asset’s carrying amount is written down immediately to its recoverable amount if the asset’s carrying

amount is greater than its estimated recoverable amount. Gains and losses on disposals are determined as the difference

between proceeds and net carrying amount and are included in profit or loss.

Investment properties

Investment property is property held by the Group to earn rentals or for capital appreciation (including assets under

construction), or both. Investment property is initially measured at cost, and subsequently reduced by accumulated

depreciation and any impairment losses.

Subsequent cost of replacing part of existing property is recognized in the carrying amount of an investment property only

when it is probable that future economic benefits associated with the item will flow to the Group and the cost of the item

can be measured reliably. All other repairs and maintenance are expensed during the period in which they are incurred.

Where parts of property and equipment of significant value have different useful lives, they are accounted for as separate

items of property and equipment.

Land and assets under construction are not depreciated. Depreciation is provided on other investment property on a

straight-line basis at prescribed rates designed to write off the cost over the estimated useful life of the asset.

The estimated useful life of the assets is as follows:


	2024	2023
Leased property	50 years	50 years

Residual value, depreciation methods and the estimated useful lives are reviewed periodically and adjusted, if appropriate,

at each reporting date. If the asset's carrying amount is greater than the estimated recoverable amount, it is immediately

written down to the recoverable amount. Gains and losses on disposal are determined as the difference between sale

proceeds and the carrying amount and recorded in the statement of comprehensive income.

Group Raiffeisenbank Austria d.d., Zagreb388

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Inventory and foreclosed assets

The Group occasionally acquires real estate and other asset in settlement of certain loans and advances and finance and

operating lease contracts, which also includes returned leased assets of the subsidiary Raiffeisen Leasing d.o.o. Such real

estate and other assets are stated at the lower of the net carrying of the related loans and advances and the current fair

value of such assets. Subsequent measurement is at the lower of cost and recoverable amount. The Group’s intention is

mainly to sell such assets, however, such assets in certain limited cases may end up being used by the Group.

Gains or losses on disposal are recognised in profit or loss.

Intangible assets

Intangible assets are stated at cost less accumulated amortisation and impairment losses. Costs from development

activities are capitalised if all of the requirements under IAS 38 “Intangible assets” are satisfied. Depreciation is provided

on a straight-line basis over the estimated useful lives of intangible assets. Costs associated with developing or

maintaining intangible assets are expensed as incurred.

Intangible assets are depreciated on a straight-line basis over their estimated useful economic lives as follows:


	2024	2023
Software	5 - 10 years	5 - 10 years

Impairment of non-financial assets

The carrying amounts of the Group’s non-financial assets, other than deferred tax assets, are tested for impairment at

each reporting date. If any indication of impairment exists, the asset’s recoverable amount is estimated. For assets that

have an indefinite useful life and intangible assets that are not yet available for use and goodwill, the recoverable amount

is assessed at each reporting date.

An impairment loss is recognised if the carrying amount of an asset or its cash-generating unit exceeds its recoverable

amount. A cash-generating unit is the smallest identifiable asset group that generates cash inflows that are largely

independent from the Group’s other assets and liabilities. Impairment losses are recognised in profit or loss. Impairment

losses recognised in respect of cash-generating units are allocated to reduce the carrying amount of the assets in the unit

(group of units) on a pro rata basis. If the carrying amount exceeds the recoverable amount of the cash-generating unit,

the carrying amount of the goodwill is reduced first for the impairment loss and then proportionally the other assets of

that unit based on the carrying amount of the individual asset in the unit.

The recoverable amount of an asset or cash-generating unit is the greater of its value in use and its fair value less costs to

sell. For the purpose of assessing value in use, the estimated future cash flows are discounted to their net present value

using a pre-tax discount rate that reflects current market assessments of the time value of money and the risks specific to

the asset. Impairment losses recognised in previous years are reviewed at each reporting date for any indications that the

loss has decreased or no longer exists. An impairment loss is reversed if there has been a change in the estimates used to

determine the recoverable amount. An impairment loss is reversed only to the extent that the asset’s carrying amount

does not exceed the carrying amount that would have been determined, net of depreciation or amortisation, if no

impairment loss had been recognised. Once recognised impairment loss of goodwill is not subsequently reversed.

Provisions for liabilities and charges

Provisions are recognised when the Group has a present obligation as a result of past events, it is probable that an outflow

of resources embodying economic benefits will be required to settle the obligation, and a reliable estimate of the amount

of the obligation can be made.

The management determines the sufficiency of the provisions on the basis of insight into specific items, recent loss

experience, current economic circumstances, risk characteristics of certain transaction categories, as well as other

relevant factors. Provisions are released only for such expenditure in respect of which provision are recognised at

inception. If the outflow of economic benefits to settle the obligations is no longer probable, the provision is reversed.

Group Raiffeisenbank Austria d.d., Zagreb389

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

If there are multiple similar liabilities (e.g product warranties or similar contracts), probability that settlement will require

an outflow is determined by considering the group of liabilities as a whole. Although the probability of an outflow for any

item may be low, it may be likely that some outflow of resources will be required to settle the group of liabilities as a

whole. In this case, the provision is recognized (if other conditions for recognition are met).

Leases

The Group assesses at contract inception whether a contract is, or contains, a lease. The contract contains a lease

component if it conveys the right to control the use of an identified asset for a period of time in exchange for

consideration. In order to assess whether a contract conveys the right to control the use of an identified asset, the Group

uses a definition of lease under IFRS 16.

Leases – Bank or Group as a lessor

The Group as lessor determines at the commencement date of the lease whether a lease is a finance lease or an operating

lease.

For the purpose of classifying each lease, the Group conducts an overall assessment of whether the lease contract

transfers substantially all the risks and rewards incidental to ownership of an asset. If this is the case, then the lease is a

finance lease; otherwise the lease is an operating lease. When this assessment is performed, the Group considers certain

indicators such as whether the lease covers most of the economic life of the property.

a) Finance leases

Leases where the Group as lessor transfers substantially all the risks and rewards incidental to ownership to the lessee are

classified as finance leases. A receivable at an amount equal to the present value of the lease payments, including any

guaranteed residual value, is recognised. The difference between the gross receivable and the present value of the

receivable is unearned finance income and is recognised over the term of the lease using the effective interest rate

method. Finance lease receivables are included in loans and advances to customers.

b) Operating leases

Leases where the Group as lessor retains substantially all the risks and rewards incidental to ownership are included in

tangible and intangible assets at cost net of accumulated depreciation. Rental income under operating leases is

recognised in profit or loss on a straight-line basis over the term of the lease.

Leases – Bank or Group as a lessee

At the commencement date leases are recognised in the statement of financial position of the lessee as right-of-use

assets and lease liabilities by lease.

Right-of-use assets are measured at cost comprising the following: (a) the amount of the initial measurement of lease

liability, (b) any lease payments made at or before the commencement date less any lease incentives received, (c) any

initial direct costs incurred by the lessee, and (d) an estimate of the restoration costs to be borne by the lessee in

dismantling and disposing of the property, restoring the location of the property or restoring the property to the condition

required under the terms of the lease. The lessee incurs a liability for these costs at commencement date of the lease or as

a result of the use of the relevant property over a specified period.

After the commencement date of the lease the Group measures right-of-use assets at cost. The lessee measures the

right-of-use assets at cost: (a) less accumulated depreciation and any accumulated impairment losses; and (b) adjusted

for any remeasurement of lease liabilities. The Group applies the depreciation requirements in IAS 16 Property, Plant and

Equipment to the depreciation of right-of-use assets, subject to the requirements in paragraph 32.

Lease liability is initially measured at the present value of the remaining lease payments which have not been made before

that date. The discount rate is the interest rate implicit in the lease, if it can be determined; or, if that rate cannot be

readily determined, the lessee applies the lessee's incremental borrowing rate. The lessee's incremental borrowing rate is

the interest rate that the individual lessee would have to pay to borrow the funds necessary to obtain an asset of similar

value to the right-of-use asset in a similar economic environment with similar terms, security and conditions.

After the lease commencement date, the lessee measures the lease liability at amortised cost using the effective interest

method in order to: (i) increase the carrying amount of the lease to reflect interest on the lease liability; (ii) decrease the

lease's carrying amount for the lease payments made; and (iii) remeasure the carrying amount of the lease to reflect the

reassessment or modification of the lease, or to reflect modified lease payments that are substantially fixed.

Group Raiffeisenbank Austria d.d., Zagreb390

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

After the lease commencement date, the lessee recognises in the profit and loss: a) interest on lease liability; b) variable

lease payments that are not included in the measurement of the lease liabilities in the period in which the event or

condition that triggers those payments occurs and c) depreciation of right-of-use assets.

IFRS 16 requires a remeasurement of a lease liability when changes are made to the lease payment that is not accounted

for as a separate lease.

The reassessment of the lease liability should reflect changes made to the lease payment. Lease payments are modified

when there are: (i) changes in amounts expected to be payable under the residual value guarantee; (ii) change in future

lease payments based on change in index or rate unless a variable interest rate is applied; The lessee is required to

recognise the amount of the remeasured lease liability as revaluation of the right-of-use asset.

The discount rate is revised when the lease payments are modified based on the change of: (i) the variable interest rate

(when the variable interest rate is used in the lease); (ii) the terms of the lease; (iii) the assessment of the possibility of

purchasing the respective asset. The revised discount rate is the interest rate implicit in the lease for the remaining lease

period, if that rate can be readily determined, or, if that rate cannot be readily determined, then the lessee's incremental

borrowing rate at the reassessment date is applied.

Lease modification

Lease modification is a change in the volume of the lease or in a lease fee that was not part of the original lease terms (for

instance addition or termination of the right to use one or more items of the property, or extension or reduction the

contractual life of the lease).

Exercising an existing purchase option or renewing a purchase option or modification of assessment whether a purchase

option is likely to be exercised does not result in the modification of the lease but in the re-measurement of the lease

liability and the right-of-use asset.

Employee benefits

Defined pension contributions

The Group pays contributions to mandatory pension plans on a mandatory, contractual basis. The Group has no further

payment obligations once the contributions have been paid. The contributions are recognised as employee benefit

expense when they are due.

Since the Group records severance payments and jubilee awards based on actuarial calculations, all gains and losses from

increases and decreases in the present value of the defined benefit obligation, which arise from actuarial risks, are

recorded through profit and loss.

Long-term service benefits

The Bank provides employees with one-off retirement awards and awards for long-term service (jubilee awards). The

Collective Agreement prescribes benefits for long-term service from 10 to 40 years of uninterrupted service with the

employer, in the sum equal to the non-taxable amount as prescribed under the Income Tax Rules. The liabilities and costs

of those benefits were calculated by the authorised actuary of the company. The obligation and costs of these benefits

are determined by using the projected unit credit method. The projected unit credit method considers each period of

service as giving rise to an additional unit of benefit entitlement and measures each unit separately to build up the final

obligation. The obligation is measured at the present value of estimated future cash flows using a discount rate that is

similar to the interest rate of government bonds the currency and terms of which are consistent with the currency and

estimated terms of the long-term benefit obligation.

Pension insurance

Provisions for pension insurance in subsidiary Raiffeisen mirovinsko osiguravajuće društvo d.o.o. have been computed by

the Group’s licensed actuary, in accordance with the method prescribed by the Law on Pension Insurance Companies and

Payment of Pensions based on Individual Capitalised Savings.

Group Raiffeisenbank Austria d.d., Zagreb391

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

Share capital

Share capital represents the nominal value of paid-in ordinary and non-redeemable noncumulative preference shares

classified as equity, on which dividends are payable at the discretion of the ordinary shareholders and are stated in EUR.

Treasury shares

When the Bank repurchases ordinary or preference shares, the consideration paid is deducted from equity attributable to

the Bank’s equity holders until the shares are cancelled, reissued or disposed of. When such shares, which are classified as

treasury shares, are subsequently sold or reissued, any consideration received, net of transaction costs, is included in

equity attributable to the Bank’s equity holders.

Retained earnings

Any profit for the year after appropriations is transferred to reserves, in accordance with General Assembly decisions.

Earnings per share

The Bank presents earnings per share (EPS) data for its ordinary shares. EPS is calculated by dividing the profit or loss

attributable to ordinary shareholders of the Bank by the weighted average number of ordinary shares.

Off-balance sheet commitments and contingent liabilities

In the ordinary course of business, the Group enters into credit related commitments which are recorded in off-balance-

sheet accounts and primarily comprise guarantees, letters of credit and undrawn loan commitments. Such financial

commitments are recorded in the Group’s statement of financial position if and when they become payable.

Financial guarantees contracts are commitments of the Group to make specific payments to the holder of the guarantee

related to reimbursement for losses resulting from default by certain debtors to make payment when due in accordance

with the terms of debt instruments.

Liabilities under financial guarantees are initially recognized at fair value which represents the consideration and its initial

fair value is amortized over the term of the financial guarantee.

Liabilities under guarantees are stated at the higher of the loss allowance determined in accordance with IFRS 9 Financial

instruments and the amount of the initially recognized loss less, if applicable, cumulative amount of revenue recognized in

accordance with the principles of IFRS 15 Financial guarantees and included in other liabilities.

Securitisation

The Bank transfers the risk of a defined portfolio of financial assets, using the obtained financial third-party guarantees as

a form of synthetic securitisation. A securitised portfolio is not transferred to a third party, but remains in the Bank's books.

If the deterioration of credit risk of a securitized portfolio exceeds certain thresholds, the Bank has the right under the

contract to seek compensation from a third party in accordance with the financial guarantee. The bank pays a fee to a

third party in accordance with the financial guarantee agreement.

The financial guarantee is recorded in the Bank's off-balance sheet and a fee is calculated and paid to the contracting

party on a quarterly basis. The Bank accounts for the receivables from the contracting party if the credit losses of the

securitised portfolio exceed the thresholds set out in the contract. Receivables are booked by reducing the loan loss

expense for the amount of realized income.

Managed funds for and behalf of third parties

The Group manages assets on behalf of other companies and individuals and charges a fee for the services rendered.

These assets do not represent the Group's assets and they are excluded from the statement of financial position.

Group Raiffeisenbank Austria d.d., Zagreb392

Notes to the financial statements

As at 31 December 2024

(all amounts are shown in EUR millions)

(4) Significant accounting policies and judgements

The Group makes estimates and assumptions about uncertain events, including estimates and assumptions about the

future. Such accounting assumptions and estimates are regularly evaluated and are based on historical experience and

other factors such as the expected flow of future events that can be rationally assumed in existing circumstances, but

nevertheless necessarily represent sources of estimation uncertainty. The estimation of impairment losses in the Bank’s

credit risk portfolio represents the major source of estimation uncertainty. This and other key sources of estimation

uncertainty, that have a significant risk of causing a material adjustment to the carrying amounts of assets and liabilities

within the next financial year in the profit and loss statement, are described below. Significant judgments made in

determining the most appropriate methodology for estimating the fair value of financial instruments carried at fair value,

are also described below.

The estimate of loan loss provisions represents management's best estimate of the default risk and expected credit losses

on a financial asset, including all off-balance exposures, at the reporting date, and, also, the estimate of the fair value of

real property collateral represents the main source of uncertainty of the estimate.

This and other key sources of uncertainty of the estimate, which have a significant risk of causing potential significant

adjustments of the carrying amount of assets and liabilities in the subsequent financial year, are described further below.

These explanations complement the comment on fair value of financial assets and liabilities (Note 51) and management of

financial risks (Note 50) as well as Materially significant accounting policies (Note 3).

Classification of financial assets

Business model assessment

The Bank determines its business models based on the objective of financial asset portfolio management. Refer to Note 3

Materially significant accounting policies – Financial instruments: classification for details on the Bank's business

models. In determining its business models, the Bank considers the following information:

• Management's intent and strategic objectives and the operation of the stated policies in practice

• Primary risks that affect the performance of the business model and how these risks are managed

• How the performance of the portfolio is evaluated and reported to management; and

• The frequency and volume of financial asset sales in prior periods, the reasons for such sales and the

expectations about future sales activities.

Solely Payments of Principal and Interest Test (SPPI test)

In assessing whether contractual cash flows are SPPI, the Bank considers the contractual terms of the instrument. This

includes assessing whether the financial asset contains a contractual term that could change the timing or amount of

contractual cash flows such that they would not be consistent with a basic lending arrangement. In making the

assessment, the Group considers the primary terms as follows and assess whether the contractual cash flows of the

instruments continue to meet the SPPI test:

• Performance-linked features

• Terms that limit the Bank's claim to cash flows from specified assets (non-recourse terms);

• Prepayment and extension terms

• Leverage features; and

• Features that modify consideration of the time value of money.

For details see Notes: 3. Materially significant accounting policies, Financial instruments: classification, Business model

assessment and Analysis of contractual cash flow (SPPI test), 9. Loans and advances to other banks, note 10. Loans to

customers and Note 50. Risk management.

Impairment of financial assets

Significant increase in credit risk

When determining whether the risk of default has significantly increased, the Bank uses reasonable and supportable

information that is relevant and available. This includes quantitative and qualitative information based on the historical-

based analysis and expert credit risk assessment and includes forward looking information.

Group Raiffeisenbank Austria d.d., Zagreb393