
61 | Annual Report | 2024
S1-4 Taking action on material impacts on own workforce, and approaches to
managing material risks and pursuing material opportunities related to own
workforce, and effectiveness of those actions
In 2024, as part of our strategic focus, cBrain HR collaborated with an organizational
psychologist to identify and evaluate employee training initiatives that support our
organizational culture goals. Under the “Good Communication” initiative, we have
conducted internal team sessions such as High-Performance Teams, Master the
Difficult Conversation, become a Good Listener, and Create Psychological Safety.
These courses equip our employees to manage challenging conversations, build
active listening, and foster a culture where everyone feels comfortable sharing ideas
and feedback with colleagues, managers, customers, and partners.
Additionally, we have introduced the next phases of Good Communication, where
leaders and employees receive training in emotional intelligence, which will be a new
initiative in 2025. HR has launched “cBook for Managers,” which contains different
management tools, including stress handling, to help managers in their role and
support a healthy work environment, enabling them to identify early stress symptom
warnings.
S1-5 Targets related to managing material impacts, advancing positive impacts, as
well as to risks and opportunities
We conduct regular workplace assessments (APV) to gather feedback on working
conditions and ensure a safe, healthy environment. These assessments help identify
risks and improvement areas, with action plans shared with all employees. HR also
conducts an annual analysis covering hiring, terminations, leave, and exit interview
feedback. Additionally, surveys during onboarding help identify areas for
improvement and support management in optimizing the employee experience.
In 2018 and 2021, we conducted engagement surveys and workshops to assess the
work environment and overall job satisfaction. These insights help us continuously
refine our approach, and we are preparing an employee analysis for 2025. While we
are not a KPI-driven company, we take engagement survey results seriously and set
ambitious targets for key people metrics.
Our priority is achieving high response rates to ensure meaningful feedback. Surveys
are conducted anonymously to encourage openness, and the insights gathered drive
ongoing improvements in employee well-being while supporting cBrain’s growth and
innovation goals. This approach helps us balance employee well-being with business
performance.
S1-6 Characteristics of the Undertaking’s Employees
Headquartered in Denmark, cBrain operates in more than 10 countries across five
continents with a workforce of 220 employees (headcounts). In 2024, 19 employees
left, resulting in a 7% turnover rate.
We strive for a balanced workforce based on gender, age, and international
background. Our mix of permanent and temporary employees contributes to a
dynamic environment, blending the perspectives of experienced professionals and
early-career talents.
The IT industry is typically unevenly composed, with women representing less than
23% of the workforce in Denmark and its neighboring countries. At cBrain, women
make up 40% of our workforce, which is significantly above industry norms. We
believe gender diversity positively influences our working environment by fostering a
more balanced workforce cohesion, enabling innovation, and contributing to our good
business results.
The tables on the next page show details about the diversity and characteristics of our
workforce. cBrain has under 50 employees abroad, below 10% of its workforce, so the
table is not divided by country.
S1-7 Characteristics of non-employees in the undertaking’s own workforce
Our non-employees primarily include partners in regions, playing a key role in
expanding our market presence and bringing in key local competencies. While
operating independently, they are guided to uphold our ethical conduct and company
values and are included in all significant company strategic and social events. We
regularly assess our reliance on these non-employee roles to ensure alignment with
our strategic expansion goals, enabling a cohesive presence in new markets while
effectively managing associated risks.
S1-8 Collective bargaining coverage and social dialogue
cBrain’s employees are not covered by collective bargaining agreements. However,
Danish employees are well protected by the Danish Salaried Employees Act
(Funktionærloven) and Holidays Act, which protects employees to a high degree
through ambitious and fair standards for employment terms such as notice periods,
vacation, and working hours. Local law applies to employees outside Denmark, and in
some areas of employment, cBrain offers even better conditions than the law
requires.