
22 | Interim Report | 2024
Working with partners, cBrain can offer fast digital transformation for
governments across the world
A key element of the cBrain growth plan is the F2-for-Partners concept, which
enables a new generation of government digital transformation partners. Today the
majority of government organizations are served by a huge industry of IT system
integrators and consulting firms, which have established their business and heavily
rely on extensive projects and hourly billing practices.
While this industry continues to deliver custom-built solutions based on software
components and application tools, governments struggle to convert ambitious
digitization plans into deliverables and measurable results.
The F2-for-Partner concept allows governments themselves, or by help of external
consulting firms, to take over the configuration and implementation of F2.
By leveraging standard software, a large portion of the IT-related work is eliminated.
This frees up time and resources and empowers government organizations and their
digital transformation partners to prioritize process innovation and organizational
enhancements, while successfully transforming and meeting their strategic business
goals.
With the F2-for-Partner concept, cBrain enables a new generation of government
digital transformation firms, who based on in-depth understanding of government
best practices offer process innovation and organizational enhancements.
By adopting standard software as the basis for digital transformation, these new
consulting firms will enable government organizations to redesign their traditional
high risk large-scale initiatives into digital transformation journeys at scale, based on
many small steps, agility, and continuous learning, which are aligned with continued
process innovation and organizational adjustments.
cBrain continues to develop the F2 standard software and best practices
This means happy users and low total cost of ownership. Software continuously has
to be maintained due to changing user requirements and technology changes, and
custom-built solutions erode over time because they are simply too costly and time
consuming to maintain.
With standard software this is very different. All government organizations who use
F2 are on a regular basis upgraded to the latest version. The club of F2 government
user organizations, with more than 100 members internationally, faces significantly
lower total costs of ownership, while avoiding the high ongoing costs of systems
maintenance.
It often takes an exceedingly long time to develop custom-built solutions. Custom-
built solutions are therefore often at risk of being outdated when they are delivered,
because user requirements or technical standards have changed while the solution
was built. At the same time, it is extremely hard to maintain and upgrade custom-built
solutions, the result being that users have to live with the burden of outdated IT-
systems.
In contrast, standard software offers users continuous access to new and upgraded
versions of the software. With the ability to easily re-configure custom specific
processes and system setup, independently of upgrades, the F2 standard software
can be adapted to changing user requirements.
Reusing best practices enables fast track organizational deployment
The Digital Bureaucracy Model is based on government best practices, which is the
foundation for the design and functions of the F2 standard software. In parallel with
the F2 digital platform, cBrain has also developed a best practice implementation
method, called the F2 Implementation Method.
Digital transformation based on best practices and reuse of standards drive and
accelerate change. But to ensure successful transformation, it is important to take
organizational readiness into account. The F2 Implementation Method is therefore
based on transformation waves.
With this approach, organizational implementation is orchestrated by deploying best
practices and functionality aligned with organizational change. This is possible
because it is easy to reconfigure the standard software in parallel with process
reengineering and organizational development.
The wave model is based on 3 elements: a set of overall best practice principles,
deployment of generic routines and driving departmental process digitizing based on
case types.
The overall principles set the overall stage for digital ambitions and the speed of
change. The overall principles guide the deployment of generic routines and
functionality, leading to a specific Wave Scheme which directs both an organizational
(business) project plan and a technical project plan.
By learning from implementation projects across the world, the F2 best practice
implementation method is continuously developed.
The F2 best practice implementation method is offered for partners, as part of the
F2-for-partners concept, thereby allowing partners to offer global government best
practices as part of their digital transformation services.