
collaboration with Danish government, cBrain offers
government fast digital transformation at scale while
effectively sidestepping the pitfalls of large-scale IT
projects and budget overruns.
The adoption of standard software is a disruptive and
game-changing approach. Digital transformation, based
on standard software instead of custom-built solutions,
eliminates a significant portion of IT-related project
tasks. The adoption of standard software brings massive
business benefits for government entities due to cost
reductions and faster delivery times. Additionally, it
poses a significant challenge to a substantial part of the
government IT industry, which currently heavily relies on
large projects and hourly billings.
At the core of digital transformation projects usually
lie three fundamental elements: process innovation,
organizational implementation, and the delivery of a new
IT system. However, many projects encounter major
impediments related to the delivery of a new IT system.
Projects based on custom-built are usually delayed and
often the IT-related work drains the majority of project
time and resources. At the same time leaving insufficient
capacity for crucial process innovation and organizational
efforts.
In contrast, leveraging standard software eliminates a large
portion of the IT-related work, and the transformation
process gains momentum, accompanied by substantial
reductions in costs and risks. As a result, ample time
and resources are liberated, empowering government
organizations to prioritize process innovation and
organizational enhancements, while successfully
transforming and meeting their strategic business goals.
Minimizing the IT work frees resources for process
innovation and organizational development
When undertaking digital transformation projects based
on custom-built software, the major portion of project
hours is allocated to IT development. This focus on IT
development often becomes a hindrance to digital
transformation, as process innovation, organizational
change, and implementation are given lower priorities
and inadequate resources.
The switch to digital transformation, based on standard
software instead of custom-built software, drastically
reduces the complexity and the hours used for IT.
Custom-built solutions can take years to design and
deliver, while standard software can be configured and
deployed as a ready-to-use solution within weeks or a
few months.
The adoption of standard software thereby changes
the industry. It not only accelerates the speed of digital
transformation but also enhances system quality while
significantly reducing costs. Moreover, it empowers
organizations to focus on the actual benefits of
digitalization, driven through process innovation and
organizational change.
Configurable standard software
enables continued digital transformation
Custom-built solutions are born legacy. Custom-built
solutions are by nature hardcoded and they normally
dictate large-scale organizational implementation
projects, thereby leaving minimal room for learning and
subsequent adjustments. In contrast, modern standard
software, represented by F2, is remarkably flexible and
can be readily re-configured, continuously adapting to
changing user requirements, organizational development
and process rethinking.
Leveraging standard software means that government
organizations are no longer burdened with the
constraints of legacy systems and large-scale
implementation projects. Instead, standard software
facilitates continued optimization and automation of
service delivery as a natural progression and seamlessly
extending beyond the initial project phase.
The adoption of standard software thereby enables
government organizations to redesign their traditional
highly risky large-scale approach into a digital
transformation journey at grand scale, based on many
small steps, agility, and continuous learning, that
are aligned with continued process innovation and
organizational adjustments.
The adoption of
standard software is a
game-changing approach.
It empowers organizations to
focus on the actual benefits
of digitalization, driven
through process innovation
and organizational change.
15 | Interim Report 2023