
6 MAY 2025 • COMPANY ANNOUNCEMENT 944 • INTERIM REPORT Q1 2025 • BUSINESS UPDATE
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BUSINESS UPDATE
STARTING 2025 WELL WITH SOLID GROWTH AND STRONG PROFITABILITY
Over the past five years, Pandora has been executing through various macroeconomic challenges, guided by its
Phoenix strategy. Despite the lacklustre macroeconomic environment, Pandora has consistently delivered solid LFL
growth and strong profitability. Today, Pandora stands as a company with a strong foundation and a unique, vertically
integrated business model which is underpinned by a strong and trusted brand that is consistently appealing to more
consumers globally. Pandora also operates in an attractive and growing market of branded jewellery where the overall
category has shown resilience through cycles due to its gifting proposition. At the Capital Markets Day (CMD) in 2023,
Pandora highlighted its vision to transform the perception of the brand into a full jewellery brand in the accessible
luxury market and thereby accelerate revenue growth – execution on this strategic vision is continuing at full speed
and yielding positive results.
Q1 2025 was another proof point of the strategic direction chosen with the Phoenix strategy, demonstrating that
Pandora can compound growth through strong execution. Organic growth came in at 7% which comprised of still solid
LFL growth of 6% and network expansion of 4% but partly offset by the expected negative temporary drag from the
phasing of sell-in/other. Geographically, LFL growth was strong in the US at 11% which was driven by good growth in
traffic whilst in Europe, the four markets disclosed separately delivered -2% LFL growth with the normalisation in
Germany and ongoing challenges in Italy impacting growth. Overall LFL in Europe was 4% fuelled by double-digit
growth in several countries, including established markets like Spain and Portugal. Rest of Pandora remained healthy
at 8% LFL growth with growth remaining relatively broad based.
By channel, growth was predominantly driven by online which saw 18% LFL growth in Q1 2025. Pandora’s own physical
network delivered 3% LFL in Q1 2025.
Profitability remained strong in Q1 2025 supported by Pandora's high gross margin which reached 80.4%, +110bp Y/Y.
The increase came despite a -80bp combined headwind from commodities and foreign exchange, reflecting price
increases and efficiencies at the crafting facilities and a lower headwind Y/Y from forward integration. Pandora notes,
in line with previous expectations, that the headwind from commodities and foreign exchange will gradually increase
through the course of the year.
INVESTING TO DRIVE BRAND DESIRABILITY, NEW ONLINE PLATFORM SEEING ENCOURAGING RESULTS
Pandora continues to make good progress on its promise of becoming known as a full jewellery brand. Strategic
investments across marketing, design, the store network, and digital platforms remain focused on one overarching
objective: driving brand desirability and, thereby, driving more consumers into the brand.
In Q1 2025, Pandora launched the next phase of its global BE LOVE campaign, featuring a refined visual identity and a
new, emotionally resonant creative direction. Showcasing Pandora’s most iconic pieces, the campaign introduces a
new cast of brand faces, featuring actress Winona Ryder, supermodel Iman and models Vittoria Ceretti, Karen Elson,
He Cong and Ugbad Abdi, amongst others. Captured by some of the industry’s most renowned creatives, the campaign
is shot by Fabien Baron and Craig McDean, with product photography by Raymond Meir. Pandora leveraged its BE
LOVE message strongly through Valentine’s Day, the main gifting moment in Q1, which performed well and
underpinned the brand’s emotional relevance and strength in occasion-based purchasing. The success of the campaign
and associated collections further highlights Pandora’s ability to connect meaningfully with consumers through both
message and product.
Meanwhile, the transformation of Pandora’s online experience continues. Following successful pilots in Italy and Canada
in late 2024, the rollout of the new global platform began in Q1 2025. Early market launches, including the US and
Australia, have shown promising engagement, with branded content interaction outpacing the previous platform and