17 AUGUST 2021 | INTERIM FINANCIAL REPORT Q2 2021 | COMPANY ANNOUNCEMENT No. 643 | page
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Q2 2021 was another quarter with performance impacted by temporarily closed stores, especially in the European
markets. On average 15% of the stores was temporarily closed in Q2 2021 vs approx. 45% in Q2 2020 and down from
an average of 30% in Q1 2021. For this reason, the performance vs 2020 still need to be interpreted with care and
development vs 2019 is a better performance measure (although performance vs 2019 is, of course, also impacted
by COVID-19).
Q2 growth composition vs Q2 2019
Organic growth vs 2019 was up 13% in Q2 2021, driven first and foremost by a strong sell-out growth of 7%. In US,
Pandora sees strong underlying growth supported by stimulus packages which drove unusual high growth in the
market. The organic growth was furthermore positively impacted by relatively higher sell-in compared to Q2 2019.
As part of Programme NOW, Pandora initiated a commercial reset in 2019 with the purpose of among others reducing
inventory at wholesale partners. Sell-in to partners in Q2 2019 was therefore unusually low. The higher sell-in together
with increased online freight income and strong performance in other points of sale, both not included in sell-out
growth, drove around 7% of the growth.
The performance was negatively impacted by approximately -2pp from the closure of net 101 concept stores and
+600 other points of sale compared with Q2 2019. Finally, the impact of lockdowns and social restrictions in physical
stores has skewed the channel mix towards online. This created a positive impact of 1% on reported revenue
converting wholesale sell-in to sell-out in the online channel.
Q2 growth composition vs Q2 2020
Revenue performance compared with 2020 is heavily distorted by COVID-19 impacts, as both years (and especially
Q2 2020) are impacted by store closures, making performance difficult to interpret.
This is clearly visible in the growth numbers, as sell-out growth ended at 62% vs Q2 2020 and organic growth at 84%.
The difference between sell-out growth and organic growth is driven by a number of different factors.
• COVID-19 distorts the numbers in different ways. As the number of stores closed due to COVID-19 is
significantly lower this year, this leads to a shift of revenue from online last year (which is included in sell-out)
to physical stores, including Other points of sales (which is not included in sell-out). The impact of moving
revenue from a channel included in sell-out growth to a channel not included in sell-out growth is included in
the building block called “Shift from online to OPS”. Normally the impact of such shifts are negligible but due
to the heavy COVID-19 impact last year and the low base in Q2 2020 it distorts the KPI’s in this quarter.
• Additionally, the outbreak of the pandemic in early 2020, led to a cautious replenishment of inventories in
Q2 2020. This resulted in relatively lower sell-in in Q2 2020. Exiting Q2 2021, partner inventories are generally
back at healthy levels.
• As mentioned in Q1 2021, sell-out growth was favourably boosted due to differences in trading days
between the weekly so-called 4-4-5 retail calendar (used for sell-out) and the Gregorian calendar (used for
organic growth) – the impact is now reversed in Q2 favourably boosting organic growth in Q2 2021 by 8%.
• As also mentioned in Q1 2021, phasing of shipments from Q1 2021 to Q2 2021 was a drag on organic growth
in Q1 and is now reversed in Q2 (4% impact).
Both Global Business Units showed good performance in Q2 2021. Moments and Collabs generated 59% sell-out
growth vs 2020 while Style and Upstream Innovation generated 68% sell-out growth vs 2020.