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Interim report Q1 2023/24
A clear direction with Luxury Timeless Technology
Since the launch in January 2023, we have worked to
bring our proposition of Luxury Timeless Technology to
the +200 million design and music lovers worldwide
whom we target to win. Five strategic shifts guide our
execution, and the investments we make to reach our
ambition.
Due to the continued uncertainty in our macro-
environment, we are balancing our strategic
investments, and the pace of execution. We want to
remain prudent with our capital and resource
deployment.
In parallel to our execution, we have worked to size our
market, map our competitive environment, and
validate the attractiveness and viability of our
sharpened strategic direction. The result of this work
confirmed that we have an attractive market
opportunity, and that we are uniquely positioned to
capture it.
Leveraging on a differentiated and unparalleled
position in the growing luxury audio market
A fundamental choice in our strategy is to strengthen
our position as a luxury brand in the audio and TV
market. Our market, the luxury audio and tv market,
had an estimated market value of EUR 19bn in 2022 in
retail value. We currently hold just a 4% market share in
this segment but are uniquely positioned to expand this
for the future. Furthermore, this market segment has a
promising 16% projected CAGR towards 2028, which
provides an attractive growth opportunity for our
company (Source: Boston Consulting Group analysis,
July 2023).
The mass and premium segments of the global audio
and TV market combined are larger in size, with a total
market value of EUR 173 bn in 2022 in retail value and a
projected stagnant CAGR of 1%. Yet, the luxury audio
market is expected to have a more accelerated growth
trajectory than the mass and premium market. This will
result in a doubling of the luxury segment's penetration
of the total market, moving from 10% in 2022 to 20% in
2028 (by retail value), thereby taking up a larger share
of the total market over time.
The positive outlook of the luxury audio and TV market
is further strengthened by the expected growth in the
luxury sector, in general. Personal luxury, such as
watches, jewellery, and bags among others, is expected
to grow by 6-8% in the period 2023-2026. Experiential
luxury, focusing on the full memorable luxury
experience, is projected to grow by 8-10% in the period.
Based on the comprehensive competitor analysis, we
firmly believe that Bang & Olufsen is poised to further
penetrate this growing market. We categorise our
competitive market space into four segments:
Technology and personal electronics conglomerates,
Mass and premium audio market providers, Audio
specialists, and luxury audio. It is clear from our
competitor analysis that no other brand in the market is
better positioned to lead in luxury audio than Bang &
Olufsen. It is our intent to lead and expand this, and the
ultimate goal of our sharpened strategic direction with
the Luxury Timeless Technology proposition. Nobody
can match our broad product portfolio, iconic status
and heritage of our brand, and design and engineering
excellence of our products.
Q1 strategy execution
We continued to execute across our five strategic shifts.
1.Reigniting our brand to become a culturally relevant
luxury love brand
In early Q1, we launched our brand awareness
campaign, 'See Yourself in Sound.' The campaign
included user interaction through Spotify to generate
automated personalized avatars. It gained strong
traction right from the beginning, and more than
72,000 musical avatars have so far been created across
193 markets. We leveraged the reach of our brand
ambassadors, Lay Zhang and Fernando Alonso, who
posted stories about their avatars. In addition, we
engaged influencers across our regions to maximise our
reach. The campaign was designed to introduce the
Bang & Olufsen brand and associate it with music
amongst our important target segment, the Gen Z
population and young millennials.
In Q1, we grew our customer base by 4% and
successfully increased the number of customers owning
two or more Bang & Olufsen products by 3%. Both
metrics remain critical priorities to us.
2. Building a seamlessly connected product portfolio,
bridging our past, present and future
In Q1, we announced our new partnership with LG
Electronics on their groundbreaking large size LG
Magnit Micro LED screen intended for taking our home
cinema offering to new heights. With this partnership,
we are offering a 136-inch screen with our iconic Beolab
90 speakers for a complete, exclusive, and powerful
home cinema system to luxury customers seeking a
large-scale gold standard display and groundbreaking
sound, to elevate the experience of watching movies,
TV shows, sporting events and enjoying digital artwork
in luxury residencies.
We also announced the Cradle to Cradle certification of
our Beosound Emerge Wi-Fi speaker. The Cradle to
Cradle Certified® Product Standard is one of the world's
most trusted science-based frameworks for designing
and manufacturing responsible and circular products.
This is a validation of our work to build products that
last and are made in a responsible way.
Progress on key strategic priorities for Q1 2023/24