
the section below. Additional initiatives are also
underway to reduce Scope 1 emissions, including
the decarbonisation of the company’s car fleet.
Waste & Circularity Policy
Nexi’s commitment to sustainable consumption
is outlined in its Sustainability Policy that
underscores the importance of reusing,
repairing and recycling digital equipment, and
minimising and recycling waste materials as far
as possible. Nets plays a key role in supporting
this commitment especially through its supply
chain and operations, and facilities activities.
In 2025, development of a new Group Policy on
Waste and Circularity was initiated and will be
finalized in 2026. This will formalise at Group-
level existing waste management and circularity
practices while strengthening strategic, govern-
ance and monitoring arrangements.
With respect to circularity, a key action
concerns reusing and repairing Point of Service
(POS) terminals returned by customers. As far
as possible, Nexi and Nets seek to place this
equipment back on the market, and in most
cases terminals can be cleaned and reused
using company facilities and processes. Where
this is not the case, POS are provided to recy-
cling partners where most of the materials enter
recycling streams. Similar actions seek to
extend battery life and reuse, and packaging is
minimized and reused as far as possible.
Waste management is another area where Nexi
has established responsible practices. Waste is
collected and managed in accordance with
national guidelines and regulations, with the aim
of reducing waste as far as possible, and engaging
recycling partners to manage waste at the
end-of-life stage.
Nexi’s robust approach to managing its products
and materials has helped it to identify and reduce
risks in this area as reflected in the proportion
POS returned to the market after initial use (the
annual target of 80% was exceeded).
Human Rights Statement
A Human Rights Statement was issued in 2025,
establishing a Group-wide commitment to
respecting human rights across Nexi’s opera-
tions and supply chain. The Statement is
grounded in international standards, including
the OECD Guidelines for Multinational Enter-
prises and the UN Guiding Principles on Busi-
ness and Human Rights.
Its purpose is to ensure the protection of human
rights within the Group’s own activities, among
suppliers, and across all business partnerships.
This is achieved through due diligence
processes designed to identify, mitigate, and—
where possible—prevent potential or actual
human rights violations. The Statement high-
lights priority areas such as the prevention of
modern slavery and child labour, safeguarding
Corporate Social Responsibility (continued)
data security, ensuring customer rights and
transparency, promoting safe and inclusive
working environments, upholding fair and equal
treatment of employees, and protecting freedom
of association and collective bargaining.
Human rights risk management and remediation
are pursued through several mechanisms, most
notably the Group’s sustainable procurement
processes (described below), its whistleblowing
channels, targeted staff training, and a range of
internal monitoring and reporting procedures.
Supply Chain Due Diligence
Nets has established a Suppliers Sustainability
Code of Conduct applicable to all parties
providing goods and services. The Code provides
clear guidelines and expectations regarding
environmental, social and ethical responsibilities
for suppliers, and ensures transparency and
accountability through due diligence activities.
In 2025, Nets Norway published its Norwegian
Transparency Act Report to demonstrate
compliance with national supply chain due dili-
gence duties. The report highlights the opera-
tion of Nets sustainable supply chain procedure
with results showing screening of almost all
suppliers by expenditure.
The procedure enabled identification of a small
number of ‘red flags’ connected to sustainability
issues such as human rights, working conditions
and health and safety. Where serious issues
were detected, Nets engaged the relevant
suppliers to seek clarification, and depending on
the results, provided advice, monitoring and
evaluated the possible need for onsite due dili-
gence.
In 2025, efforts were initiated to develop a
Group Sustainability Supply Chain Due Diligence
Process with the aim of harmonising the Group-
wide application of ESG requirements in
procurement activities. Importantly, it will
enable identification of risks and areas for posi-
tive engagement with suppliers concerning the
sustainability matters emphasized in the Group's
Sustainability Policy, Human Rights Statement
and Climate Transition Plan. Moreover, the
Process provides the foundations for compli-
ance with the Corporate Sustainability Due
Diligence Directive, and strengthens existing
practices that enable compliance with national
supply chain due diligence regulation.
Diversity, Equity and Inclusion
Nets, as part of the Nexi Group, is committed to
create a diverse and inclusive environment for
all, in line with our company values. We believe
that an inclusive and diverse organisation
attracts and retains the best talent. Our purpose
is to ensure that every individual feels valued
and respected, contributing to a richer, more
innovative business culture. Our aim is to be an
attractive employer that offers great opportuni-
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