2221003M23QLERR895852021-01-012021-12-31iso4217:PLN2221003M23QLERR895852020-01-012020-12-31iso4217:PLNxbrli:shares2221003M23QLERR895852021-12-312221003M23QLERR895852020-12-312221003M23QLERR895852019-12-312221003M23QLERR895852020-01-01ifrs-full:IssuedCapitalMember2221003M23QLERR895852020-01-01ifrs-full:SharePremiumMember2221003M23QLERR895852020-01-01inpostsa:ShareCapitalAndSharePremiumOfCombiningEntitiesMember2221003M23QLERR895852020-01-01ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember2221003M23QLERR895852020-01-01ifrs-full:MergerReserveMember2221003M23QLERR895852020-01-01ifrs-full:ReserveOfSharebasedPaymentsMember2221003M23QLERR895852020-01-01ifrs-full:RetainedEarningsMember2221003M23QLERR895852020-01-01ifrs-full:EquityAttributableToOwnersOfParentMember2221003M23QLERR895852020-01-01ifrs-full:NoncontrollingInterestsMember2221003M23QLERR895852020-01-012221003M23QLERR895852020-01-012020-12-31ifrs-full:IssuedCapitalMember2221003M23QLERR895852020-01-012020-12-31ifrs-full:SharePremiumMember2221003M23QLERR895852020-01-012020-12-31inpostsa:ShareCapitalAndSharePremiumOfCombiningEntitiesMember2221003M23QLERR895852020-01-012020-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember2221003M23QLERR895852020-01-012020-12-31ifrs-full:MergerReserveMember2221003M23QLERR895852020-01-012020-12-31ifrs-full:ReserveOfSharebasedPaymentsMember2221003M23QLERR895852020-01-012020-12-31ifrs-full:RetainedEarningsMember2221003M23QLERR895852020-01-012020-12-31ifrs-full:EquityAttributableToOwnersOfParentMember2221003M23QLERR895852020-01-012020-12-31ifrs-full:NoncontrollingInterestsMember2221003M23QLERR895852021-01-012021-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember2221003M23QLERR895852020-12-31ifrs-full:IssuedCapitalMember2221003M23QLERR895852020-12-31ifrs-full:SharePremiumMember2221003M23QLERR895852020-12-31inpostsa:ShareCapitalAndSharePremiumOfCombiningEntitiesMember2221003M23QLERR895852020-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember2221003M23QLERR895852020-12-31ifrs-full:MergerReserveMember2221003M23QLERR895852020-12-31ifrs-full:ReserveOfSharebasedPaymentsMember2221003M23QLERR895852020-12-31ifrs-full:RetainedEarningsMember2221003M23QLERR895852020-12-31ifrs-full:EquityAttributableToOwnersOfParentMember2221003M23QLERR895852020-12-31ifrs-full:NoncontrollingInterestsMember2221003M23QLERR895852021-01-01ifrs-full:IssuedCapitalMember2221003M23QLERR895852021-01-01ifrs-full:SharePremiumMember2221003M23QLERR895852021-01-01inpostsa:ShareCapitalAndSharePremiumOfCombiningEntitiesMember2221003M23QLERR895852021-01-01ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember2221003M23QLERR895852021-01-01ifrs-full:MergerReserveMember2221003M23QLERR895852021-01-01ifrs-full:ReserveOfSharebasedPaymentsMember2221003M23QLERR895852021-01-01ifrs-full:RetainedEarningsMember2221003M23QLERR895852021-01-01ifrs-full:EquityAttributableToOwnersOfParentMember2221003M23QLERR895852021-01-01ifrs-full:NoncontrollingInterestsMember2221003M23QLERR895852021-01-012221003M23QLERR895852021-01-012021-12-31ifrs-full:IssuedCapitalMember2221003M23QLERR895852021-01-012021-12-31ifrs-full:SharePremiumMember2221003M23QLERR895852021-01-012021-12-31inpostsa:ShareCapitalAndSharePremiumOfCombiningEntitiesMember2221003M23QLERR895852021-01-012021-12-31ifrs-full:MergerReserveMember2221003M23QLERR895852021-01-012021-12-31ifrs-full:ReserveOfSharebasedPaymentsMember2221003M23QLERR895852021-01-012021-12-31ifrs-full:RetainedEarningsMember2221003M23QLERR895852021-01-012021-12-31ifrs-full:EquityAttributableToOwnersOfParentMember2221003M23QLERR895852021-01-012021-12-31ifrs-full:NoncontrollingInterestsMember2221003M23QLERR895852021-12-31ifrs-full:IssuedCapitalMember2221003M23QLERR895852021-12-31ifrs-full:SharePremiumMember2221003M23QLERR895852021-12-31inpostsa:ShareCapitalAndSharePremiumOfCombiningEntitiesMember2221003M23QLERR895852021-12-31ifrs-full:ReserveOfExchangeDifferencesOnTranslationMember2221003M23QLERR895852021-12-31ifrs-full:MergerReserveMember2221003M23QLERR895852021-12-31ifrs-full:ReserveOfSharebasedPaymentsMember2221003M23QLERR895852021-12-31ifrs-full:RetainedEarningsMember2221003M23QLERR895852021-12-31ifrs-full:EquityAttributableToOwnersOfParentMember2221003M23QLERR895852021-12-31ifrs-full:NoncontrollingInterestsMember
InPost S.A.
Annual Report 2021
i
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
FIND OUT
MORE HERE
Contents
Management report
Chairman’s statement ii
Letter from the CEO iii
About us 1
Highlights 2
InPost out of the box
Our story 5
At a glance 12
– What we do 12
– Our platform 12
– Our partners 13
– Where we operate 13
– Mondial Relay 15
How we are structured 17
Members of the Management Board 18
Composition of the Management Board
and the Supervisory Board 19
Why invest in InPost 20
Our purpose driven approach 21
Operating environment 23
Our business model 24
Our strategy 27
Business review 32
– Poland 32
– International 32
– Technology 33
– Stakeholder engagement 33
– Membership in the Associations 35
Financial review 36
Sustainability report
Our journey to sustainability 41
The impact we may have and the
role we may play for sustainable
development 43
Our strategy and commitments 47
In planet 49
In client 57
In people 67
Future outlook 77
ESG governance and structure 78
Taxonomy 81
Corporate governance
Governance ecosystem 85
Internal governance 88
External governance 96
– Risk management 100
– Key risks 101
Supply chain 105
Report of the Supervisory Board 106
Remuneration report 108
Financial statements
Responsibility statement 116
Audit report 117
Consolidated statement of profit or loss
and other comprehensive income 121
Consolidated statement of financial
position 122
Consolidated statement of cash flows 123
Consolidated statement of changes
in equity 124
Notes and explanations 127
About the report
Independent Limited
Assurance Report 203
GRI disclosures 206
SASB index 216
Emissions of GHGs in tCO
2
222
NFRD 235
ii
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Chairman’s statement
GRI [102-10]: 2021 was a year of significant milestones
in the history of InPost. In January, the company was
floated on the Euronext stock exchange in Amsterdam
in what was Europe’s largest IPO of the year and one of
the biggest in the world in 2021.”
Mark Robertshaw
Chairperson of the Supervisory Board
initiative which helps us set clear goals
for decarbonising the InPost Group in
the years ahead. We are also a member
of the UN Global Compact and have
aligned our ESG strategy to the United
Nations SDGs.
We are acutely conscious that the
world in 2021 continued to face the
multiple challenges from the COVID-19
pandemic. For InPost, as with most
businesses, this has created a very fluid
and volatile environment as periods
of lockdown and re-opening create
very different market and operating
dynamics. The secondary effects of
COVID-19 through global supply-chain
disruptions create additional challenges
against which to forecast anticipated
demand levels. Our focus remains on
being nimble, entrepreneurial and
relentlessly customer-centric to continue
to out-grow significantly the underlying
e-commerce markets in which we
operate, by delivering exceptional levels
of service, quality, reliability and value.
Although the pandemic is not over
yet and we still see its consequences,
it is heartbreaking that we are facing
another world scale threat - war on
Poland’s border. While we have no
revenue or operational exposure
to any of the countries involved in
the conflict, a large number of our
employees are Ukrainian citizens. In this
difficult time for our colleagues and
our continent, we stand in solidarity
with war-affected Ukraine and have
committed meaningful resources
towards the humanitarian crisis they
are suffering. Using our logistics facilities
and transport fleet, we help to deliver
to civils large quantities of products
collected in campaigns and collections
organised throughout Poland.
Especially because of that, on behalf
of the Board, I would like to thank all
our employees for their dedication
and commitment throughout these
challenging times. They have shown
great ingenuity and resilience whilst
keeping an overriding customer focus
throughout as well as a heart-warming
commitment to helping those in need.
We truly appreciate all their efforts.
As our first year of business as a public
company draws to an close it has been
a pleasure to welcome in 2021 three
new Supervisory Board members who
joined the company at the IPO: Marieke
Bax, Cristina Berta Jones and Ranjan
Sen. InPost is delighted to have them on
board for the breadth of experience and
expertise that they bring to the business.
Mark Robertshaw
Chairperson of the Supervisory Board
While the share price performance
in our first year on the Amsterdam
market fell short of our hopes, we are
confident in our ability to deliver long-
term shareholder value. We will do so by
continuing to execute on our strategy
with a focus on innovation, leveraging
technology, and building strategic
partnerships. At the heart of this is
our unwavering focus on customer
centricity creating a unique consumer
experience of quality, service and
convenience.
Equally important to our strategy is
our commitment to sustainability with
our aim for InPost to be an industry-
leader in environmental initiatives.
Delivery to our Automated Parcel
machines – where multiple parcels are
delivered at the same time - results
in significantly lower levels of carbon
dioxide emissions than from traditional
to-door deliveries. As we continue to
put environmental sustainability at the
heart of our business our comprehensive
ESG strategy is based on three pillars:
Clients, Planet & People. Central to this
is our commitment to adopting Science
Based Targets (‘SBTs’) an international
GRI [102-10]: At the end of June, we
then completed the acquisition of
Mondial Relay for €513m as a key
element in our strategy to grow InPost
from being the leading e-commerce
logistics provider in Poland to an
increasingly pan-European business.
I am pleased to report that InPost
delivered very strong year-on-year
progress in 2021 in our home market
of Poland, both in terms of revenue
and profitability, at a level of growth
which was very significantly ahead of
the underlying e-commerce market.
We also saw strong year-on-year growth
in our international revenues as we
increasingly get traction with rolling
out InPost’s differentiated, out-of-home
e-commerce logistics proposition in
new geographies.
iii
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [102-14]: First, we completed
our listing on Euronext Amsterdam,
Europe’s largest-ever technology IPO
and a milestone in our company’s
history. We are not only the leading
automated e-commerce last-mile
business in Europe, but we are also the
only listed representative of our sector.
While the outbreak of war in Ukraine,
energy price spikes and the overall
surge in inflation bring many hardships
and challenges in 2022, we believe the
structural story associated with our
automated locker proposition only
becomes more prominent. Although
like most firms we face cost pressures,
the gap between more expensive
to-door delivery and our automated
locker proposition will only rise in
this inflationary environment. And
while it is clear the inherently more
sustainable vehicle & C02 footprint of
lockers has been rising in importance
for both merchants and consumers, the
sanctions associated with the war have
made the objective of reducing energy
consumption even more socially urgent.
In e-commerce delivery, automated
lockers are both the most energy efficient
and cost-effective last-mile solution.
Looking back at 2021 we made
considerable progress towards our
mission to improve the consumer
experience, the sustainability, and
efficiency of last-mile e-commerce,
and we have delivered all we had
communicated at the moment of IPO.
In July, we completed the acquisition
of French e-commerce giant Mondial
Relay, a very strong strategic fit for
our business which significantly
accelerates our strategy of bringing
automated lockers to consumers to
Europe. Mondial operates in France,
Spain, the Netherlands, Belgium, and
Luxembourg. These are all markets with
significant share of parcels handled via
2021 was a year of significant milestones and progress in
Inpost’s mission to transform e-commerce last-mile logistics
for European consumers and merchants. Leveraging our
ongoing success in Poland, we began 2022 extremely well
positioned to similarly transform and optimise last-mile
e-commerce in many large European markets.”
We look forward to
introducing key European
markets to our highly
sustainable differentiated
last-mile solution.”
Letter from the CEO
20212020
Total parcels delivered (millions)
Rafał Brzoska
Chief Executive Officer
518
310
Rafał Brzoska
Chief Executive Officer
iv
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
convenience stores where consumers
pick up and drop off (‘PUDO’) packages.
Mondial’s scale in out-of-home markets
allows us tap into a sizeable existing
merchant base that is already very
familiar with the consumer benefits and
attractions out of home collection vs
to-door delivery. Mondial’s pre-existing
large scale out of home markets allow
us to tap a sizeable merchant base
that already engages with Mondial,
and crucially the consumer base that is
already acknowledging their preference
for out-of-home collection vs to-door.
We expect Mondial’s large merchant
base will embrace the improvements
in speed reliability and consistency that
we look to bring to consumers with the
existing PUDO network, that will only
be enhanced with the introduction of
automated lockers.
Our initial roll out of 300 APMs in France
has so far confirmed our thesis that this
transition to automation in Mondial’s
markets offers significant potential
for us to capture both increased share
on rising consumer satisfaction, and
improved economics vs PUDO. The
initial ramp-up curve in utilisation and
adoption is more promising than we
have seen in Poland. We look forward
to introducing key European markets
to our highly sustainable differentiated
last-mile solution.
While the acquisition and integration
of Mondial Relay brought greater
scale and complexity to our business,
merchants on their path towards
achieving their net zero goals, the
reduced number of delivery vans
required vs to-door also improves
quality of life, health and safety in our
cities. Imagine that every single APM
deployed so far, reduces as much CO
2
every day, as nine big trees during the
whole year!
We intend to lead sustainable change
in logistics. As a market leader we act
responsively and have in mind that we
set targets not only for ourselves but
also for competitors and our partners.
We want to continue to amaze people,
using the potential of technology for the
good of the planet.
Strong competitive position
With the transformative power of
APMs increasingly clear to many, we are
naturally facing competition both from
some of legacy to-door focused players
and also from new entrants in Poland
and across our wider international
network. While it is clear that given
sustainability and cost advantages
of the model automated last-mile
delivery will likely attract some degree
of increased competition, creating a
successful model which combines
the right network density, logistics
excellence and digitisation of consumer
experience that are all an integral part of
our product offering is very complex. We
will remain focused on delivering the
best possible consumer experience and
value to our customers. As the nearest
InPost locker becomes increasingly a
part of consumers’ lives, this facilitates
the growth of our e-commerce
merchant partners driving our network
effect. We are confident that merchants
and their consumers will continue
to recognise the value of our scaled
APM business model in helping them
achieve their objectives.
we feel we are making good progress
advancing the challenging integration
of structure, systems, and IT support.
Already having the most
environmentally and socially sustainable
business model of any scalable last-
mile solution, we made considerable
progress in 2021 towards implementing
an ambitious and comprehensive
ESG strategy. We have developed
detailed plans to ensure sustainability
is embedded in the fabric of our
organisation and guides every decision
we make. It is a critical component of
responsible growth and a reflection
of the material concerns of our
stakeholders. Our ambition is nothing
less than being recognised as one of
the world’s most important enablers of
e-commerce sustainability with a best
practice approach to ESG that is at the
heart of our highly sustainable product
offering.
Making a difference
We believe we can make a significant
contribution to the communities in
which we live and work, as well as to our
people, our customers, and our planet.
Our Automated Parcel Machines offer
the most environmentally friendly
package delivery method. Our logistics
process means that deliveries to
APMs allow a reduction of last-mile
CO
2
emissions by as much as 75%
in comparison to traditional to-door
deliveries. This not only helps our
Letter from the CEO
continued
Furthermore, a recent study
highlighted that we have the
most preferred last-mile
delivery service for 91% of
consumers in Poland
1
.”
1
Gemius, 2021
v
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Part of that strategy is to secure and
expand attractive locations, as density
and proximity are crucial components
of our value proposition. In Poland we
now have 56% of the population within
a 7 minute walk of one of our lockers,
up from 50% at the end of 2020.
By contrast our nearest competitor
in Poland reaches only 11% of the
population on this metric.
In Poland, we deployed a record
5,669 APMs in 2021, 60% more new
deployments than our competitors
combined. As our lockers are larger,
this meant we accounted for 90% of
all new lockers in the market in 2021.
We now have a total of 2.4 million
lockers, representing 95% of all parcel
lockers across the market in Poland.
In the meantime, we were launching
key partnerships with Amazon Poland,
Shopee and OLX (biggest e-commerce
consumer-to-consumer platform),
as well as we started signing pan-
European framework agreements with
multinational merchants like Vinted
– multiplying the volumes we generate
from the Polish market. Together with
our award-winning InPost Mobile app,
we offer a unique experience for almost
eight million of our active consumers
in Poland, continually launching
new services that make life simpler.
These service innovations include
remote locker opening, redirection
of a courier parcel to a locker, label less
packages, and our new grocery service,
InPost Fresh.
The InPost Flywheel
In Poland, we continued to accelerate
our APM growth through our “flywheel”,
where offering greater convenience,
leads to improved customer experience
fuelling wider merchant adoption and
generating greater efficiencies, both
within country and across borders.
This strategy has further extended our
leadership position and significantly
enhanced our long-term growth
potential. We are confident that we will
continue our successful expansion by
leveraging our experience and detailed
use of data to build the right APM
partnerships in the right locations.
High consumer satisfaction
Customers sit at the heart of our
strategy, and we continue to invest in
enhancing our best-in-class consumer
experience. I am pleased to note
that our APM service’s net promoter
score (NPS) improved again, reaching
a new record level of 75 in Poland.
Furthermore, a recent study highlighted
that we have the most preferred
last-mile delivery service for 91% of
consumers in Poland. Internationally
our lockers are already achieving very
strong NPS from both merchants and
consumers.
UK return opportunity
Unlike the pre-existing scale we have in
Poland and with Mondial markets, in
the UK we are taking a very disciplined
approach to introducing merchants and
As well as launching our new ESG strategy, InPost delivered a range of
environmental initiatives in the e-commerce sector in 2021.
In addition to continuing to enhance the sustainability of parcel delivery
logistics, we installed electric vehicle charging points and air quality sensors
around our APMs and launched a project piloting solar-powered APMs to
provide electricity from more sustainable energy sources.
Our Green City Partnership initiative now covers 26 cities in Poland. For
example, in Wroclaw, we have created an environmental hub by combining
our electric vehicle fleet, air pollution sensors, and electric charging points.
Letter from the CEO
continued
vi
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Letter from the CEO
continued
consumers to the benefits of automated
lockers. We have concentrated our
efforts around Greater London,
Manchester, and Birmingham with a
focus on facilitating returns which have
traditionally been an economically
costly part of merchant business, and
a frustrating experience for consumers.
In March, we launched an instant
returns service, providing consumers
and merchants with new levels of
convenience and customer satisfaction.
This label-less service allows consumers
to return items in seconds – 24 hours a
day, 7 days a week and is now live with
more than 100 fashion focused retailers
including Asos, Boohoo and JD Sports.
We have now installed over 3,000
APMs in the UK and announced
key landlord partnerships with
organisations such as Transport for
London for installations at Underground
stations and national retail chains,
including Tesco, Lidl, Morrisons, and
WHSmith. These alliances support
our network expansion plans in 2022
and beyond. As we further increase
our locker density and customer
appreciation of the control and
convenience lockers provide, we
anticipate expanding our services with
our existing and new merchants which
will generate strong growth for the
business over the coming years. To date
we have served more than seven million
consumers in a youthful fashion and
sustainability focused demographic.
Their adoption of lockers led by “First
mile” returns and our consumer to
consumer focus, as well as merchant
satisfaction with our service, has positive
long term implications when we add a
last-mile locker pick up proposition.
A digital ecosystem
InPost has benefited from strong
underlying secular tailwinds, many
of which were amplified over the
past year. While there will be cyclical
fluctuations driven in part by the
current rise in inflation, I believe that
the shift towards the digital economy,
accelerated by the impact of Covid-19,
is irreversible. This shift has created new
growth opportunities and highlighted
the existing challenges of last-mile
delivery ecosystems across the globe,
particularly for the traditional to-door
courier model.
Looking ahead
Our focus remains on sustainable
growth, building on our existing
relationships and nurturing new
opportunities. In 2022, we will:
Continue to strengthen the flywheel
effect both in Poland and across our
geographies by increasing consumer
satisfaction, improving the density of
our APM network, and maintaining
our market position;
Accelerate the transformation of
Mondial Relay to capture the out-of-
home automation opportunity in the
large French market;
We believe we
can make a
significant
contribution to
the communities
in which we live
and work, as
well as to our
people, our
customers, and
our planet.”
Rafał Brzoska
Chief Executive Officer
Leverage our cross border
opportunities with merchants
to grow our coverage in Italy;
Embed our ESG strategy across
the company;
Accelerate the education of
merchants, consumers and all our
stakeholders to the comparative
advantage of our APM proposition,
particularly given heightened
merchant sensitivity to both fuel
costs and CO
2
emissions.
Finally, I would like to take this
opportunity to thank our employees
for the dedication and determination
they have shown throughout this past
year, and during this current geopolitical
and socially challenging time for many.
I am also grateful for the support and
loyalty of our customers, partners,
and investors during this exciting and
challenging year.
Rafał Brzoska
Chief Executive Officer
1
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Our values:
We are driven by a passion for
innovation, responsibility, proactivity,
and respect in all our actions.
Our vision:
We are committed to redefining the
e-commerce market. By leveraging
our unique experience and success
in Poland, we are scaling our unique
service to new and important markets.
We want to give more customers in
more places a simpler, greener, and
more secure last-mile delivery service,
no matter where they live.
Our mission:
We enable innovative and sustainable
e-commerce solutions to customers
through strategic partnerships with
businesses and retailers. By thinking ‘out
of the box’, we ignite the passion and
professionalism that fuel ourgrowth.
Who we are:
GRI [102-1, 102-16]: We are InPost S.A.,
Europe’s leading out-of-home
delivery partner. We enjoy a growing
international footprint, providing
automated parcel machine (APM)
delivery services, direct-to-door delivery
services, pick-up drop-off (PUDO), and
fulfilment services to e-commerce
merchants.
Our purpose:
We amaze people, using the potential
of technology for the good of the
planet. We create sustainable services
and products that make sending and
receiving packages easier and more
secure for millions of customers every
day. We are committed to harnessing
the potential of emerging technology to
tackle climate change and reduce our
environmental footprint.
We are driven by a passion for innovation, responsibility,
proactivity, and respect in all our actions.
About us
2
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
2021 Highlights
Going public
GRI [102-7]: In January, we reached
another important milestone for the
company; InPost listed its ordinary
shares on Euronext Amsterdam to trade
under the symbol ‘INPST’ in Europe’s
largest ever technology IPO.
PLN 4,602m
Revenue in 2021
(+82% on 2020)
PLN 1,436.1m
Operating EBITDA
(+46% on 2020)
~12,700
Number of permanent and temporary
employees including contractors
517.6m
Number of parcel deliveries
(+67% on 2020)
3
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Enhancing ESG
As a growing international company,
we will use our technology, products,
and services to help tackle climate
change and create a better future for
all. Working in collaboration with all our
stakeholders, our new ESG strategy sets
out our ambitions.
Fast-tracking growth
As announced on July 1, we acquired
French-based Mondial Relay for
EUR 513 million. The deal for the
international delivery company is
part of our global growth strategy to
become Europe’s leading out-of-home
automated solution for e-commerce.
2,638,000
17,000
lockers
(+70% on 2020)
PUDOs in Mondial Relay network
20,367
Automated Parcel Machines
(+66% on 2020)
38,000
Integrated merchants in Poland
(+27% on 2020)
~8,000,000
Active mobile users in Poland
(+39% on 2020)
2021 Highlights
continued
InPost
out of the box
5
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
But we have much more to do. Our
ambition is to leverage our success in
Poland to scale our operations across
eight European markets, including
France, the UK, Italy, and Spain.
We provide a new vision for the “last-mile”
experience, partnering with business
and retailers to deliver innovative and
sustainable solutions to help meet the
goal of net zero carbon emissions.
InPost is accelerating e-commerce
penetration by providing deliveries
and returns that are quick, easy, and
reliable. Our landmark acquisition of
Mondial Relay is fuelling the expansion
of our already extensive APM network,
ensuring parcels are always safe and
ready for convenient collection.
As a sought-after partner for retailers,
InPost adds value to businesses and
helps to reduce their costs. We drive
consumer adoption and retention
by redefining the delivery experience
to ensure that the last-mile of each
customer’s purchase journey is positive
and efficient, reducing the CO
2
in a
retailer’s supply chain along the way.
We support retailers to facilitate cross-
border sales through our international
network, helping to grow and reach
new customers.
InPost’s use of digital technology and
data analysis makes the business agile
and highly responsive to changing
customer needs and market conditions.
Our award-winning InPost mobile app
allows consumers to redirect parcels,
track friends and family shipments, and
send parcels without labels.
InPost’s story began more than 20
years ago and since then the world has
changed significantly. We’re proud to
have been at the forefront of change,
and InPost’s ambition is to continue
leading the way; helping to shape the
low-carbon cities of tomorrow and
delivering better out-of-home delivery
for businesses and people everywhere.
Secure + accessible
For customers our service is better
because parcels are always in a safe
place and easy to access whenever they
want. Thanks to our extensive and secure
network of APM’s, customers can simply
pick the location that’s right for them,
and InPost takes care of everything else.
Sustainable + convenient
We recognise the importance of our
environment which is why sustainability
is embedded in our business model.
As a result, our delivery service emits
significantly less CO
2
. That’s great for our
customers who want to decarbonise
the supply chain, great for local
governments who want to improve
air quality, and great for customers
everywhere who get a more convenient
service, 24/7.
Efficient + controllable
For the last-mile of every single parcel
journey, our service is better because
we’re able to deliver six to ten times
more than conventional couriers
can carry. In Poland; we established
an incredible 98% record of next-day
delivery while customers enjoy
complete control over their parcels by
using the InPost Mobile app.
Innovative + simple
For the future of logistics, our service is
better because digital transformation
enables us to redefine the delivery
experience, with a simple, award-winning
app and a simple, easy-to-use service.
Customers welcome these innovations,
and they love using InPost services.
First + agile
For our own future as a business,
our service is better because it can
consistently deliver sustainable growth,
scale, and profitability. It’s a proven
model that uses advanced data analysis
to make InPost highly agile and able to
respond to changing customer needs
and market conditions.
Innovative use of digital
technology and data analysis
makes our business agile and
highly responsive.”
Adam Aleksandrowicz
Chief Financial Officer
From a small start-up in Poland in 1999, InPost has
become Europe’s leading out-of-home delivery partner,
making deliveries secure and convenient for millions
of customers every day.
OUT OF
THE BOX
OUR STORY
Reduction in carbon emissions in Poland
for APM vs. to-door delivery
up to
75%
6
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Secure +
accessible
Sustainable
+ convenient
Efficient +
controllable
Innovative
+ simple
First + agile
Out of
the box
delivering
better
7
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
FIND OUT
MORE ON P13
For customers, our service is better because your parcels
are always in a safe place that’s easy for you to access.
Thanks to our extensive pan-European network of parcel
lockers and pick-up points, all you have to do is pick the
location that’s right for you, and we take care of
everything else.
Secure + accessible
Out of
the box
delivering
better
8
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
We are all concerned about the environment. Our service
is better because we emit significantly less CO
2
in making
our deliveries. That’s great for our customers who want to
decarbonise their supply chain, great for local governments
that want to improve air quality, and great for customers
everywhere who get a more convenient service, 24/7.
Sustainable + convenient
Packages can be
delivered to an
APM in one day
1,000
Out of
the box
delivering
better
FIND OUT
MORE ON P49
9
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
FIND OUT
MORE ON P12
For the last-mile of every single parcel journey, our service
is better because we’re able to deliver your parcel at much
lower social and environmental cost. Underlying higher
productivity of our delivery model translates to speed and
reliability of delivery. Proven in Poland; we established an
incredible 98% record of next-day delivery while customers
enjoy complete control over their parcels.
Efficient + controllable
Out of
the box
delivering
better
98%
record for next-day
delivery
10
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
For the future of logistics, our service is better because
digital transformation enables us to redefine the delivery
experience, with a simple, easy-to-use app and a simple,
easy-to-use service. Customers welcome these innovations
and they love using InPost services.
Innovative + simple
5.0 4.9
App Store Google Play
Ranked Ranked
Out of
the box
delivering
better
FIND OUT
MORE ON P33
11
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
FIND OUT
MORE ON P24
One of the first on the market to build an APM network.
For our own future as a business, our service is better
because it can consistently deliver sustainable growth, scale
and stability. It’s a proven model that uses advanced data
analysis to make InPost highly agile and able to respond
to changing customer needs and market conditions.
First + agile
Out of
the box
delivering
better
82%
Year on year
revenue growth
12
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
What we do
GRI [102-4, 102-2]: We are the leading
out-of-home e-commerce enablement
platform in Europe. Founded by
Rafal Brzoska, our CEO, in Poland in
1999, InPost provides delivery services
through a network of more than
20,000 APMs and to-door courier and
fulfilment services to e-commerce
merchants. Following our acquisition of
Mondial Relay, we also facilitate 17,000
pick up drop off (‘PUDO’) services.
GRI [102-4]: We remain the leading
e-commerce enablement platform
in Poland, with growing operations in
France, Benelux, Iberia, the UK, and Italy.
GRI [102-2]: We provide a cost-
effective and greener solution for
merchants which give customers more
convenience. In Poland, these include:
APM products: deliveries to Parcel
Lockers and Service Points, including
pick up drop off sites. We support
individual customers and businesses,
including co-branded products for
Allegro, and a fast returns service.
To-door products: deliveries to the
recipient – classic courier service.
To-door products are tailored to the
needs of specific segments, such as
individual and business customers.
We provide same-day and timed
deliveries and provide special
services such as Smart Courier, which
offers parcel forwarding, and Fast
Shipments for Allegro merchants.
Fulfilment – comprehensive
warehousing, packaging, and
logistics service.
InStore – packaging – sales of boxes
and packaging materials.
eGrocery – delivery services for food
and FMCG products to dedicated
machines and to the recipient using
the InPost Fresh app.
Following the acquisition of Mondial
Relay, in France, Spain, and Benelux we
offer individuals and businesses PUDO
delivery of parcels, parcel deliveries
through APMs, and home delivery
through a third-party network.
In the UK, we provide APM deliveries
to individuals and businesses, while in
Italy we use a third-party partner to offer
PUDO and APM deliveries.
Our platform
Data and technology underpin our
operations. We have developed a highly
efficient technology infrastructure that
links all stages of the value chain, from
the first step to the last-mile. It offers
both retailers and customers a best-in-
class experience with a strong focus on
the scalability, security, and performance
of each platform component.
The Group’s technology platform core
consists of its central APM management
system and a transportation
management system.
~12,700
Number of permanent and temporary
employees including contractors
16,445
APMs in Poland
19.6m
Consumers using the InPost
service in Poland
517m
Parcels delivered annually
(424m in Poland and 93m international)
3,609
APMs in the UK and Italy
At a glance
38,000
Integrated merchants served in Poland
GRI [102-7]
13
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
France
Spain
Portugal
UK
Italy
Poland
Belgium
Netherlands
FIND OUT
MORE HERE
Our partners
Our business thrives on partnership, and
our partners thrive with us.
In 2021, we helped more than 38,000
integrated merchants with their delivery
needs. In Poland, we began a partnership
with Makro, a leading food retailer, to
support the launch of our new InPost
Fresh app, which expands on our parcel
delivery service to include fresh groceries.
We also signed deals with Polish
convenience store Żabka, to provide
pick-up locations in-store, and Shopee, a
popular online shopping platform from
Singapore, now making inroads into
Europe.
Meanwhile, we continue to facilitate
cross-border e-commerce on an
international scale. For example, we
support Vinted with their mission to
make second-hand first-choice. The
platform enables the world to sell, buy,
and swap second-hand wardrobe items –
and we help deliver them.
In the UK, we completed a significant
deal with Tesco to site our APMs at up to
500 of the supermarket’s locations, and
with the Westfield Group to add lockers
at their two shopping centres in London.
Key Milestones
1999 Founding of the Group
2007 Debut on the Warsaw Stock Exchange
2010 Installation of the first APM
2014 Start of cooperation with Allegro
2016 Launch of door-to-door delivery service
2017 Delisting from the Warsaw Stock Exchange
Acquisition by Advent
2020 Total number of APMs exceed 10,000
2021 Debut on EuronextAmsterdam
2021 Acquisition of Mondial Relay
Where we operate
GRI [102-6]: We have a growing
international reach and an aggressive
expansion policy designed to deliver
greater efficiency and speed with a
reduced environmental footprint.
We will continue to expand the number
of automated parcel machine locations
in cities as well as increasing our
presence outside metropolitan areas.
As of the end of 2021, 56% of the Polish
population lives within seven minutes
on foot of one of our APMs. Rural areas
in Poland were home to 29% of APMs –
adding a valuable service to those with
reduced postal opportunities.
Enhances
the market
Self-sustainable
team
Investing
for growth
50/50 local vs.
Group support
Start up
Identifying product market
fit – small teams with heavy
Group support
Today InPost is an
international e-commerce
and logistics company
with its roots in Poland. It is
increasingly perfecting the
lockers system, they really
know what works and what
doesn’t work, because that’s
what they’re also great at –
testing and learning.”
Marieke Bax
Chairman of the Audit Committee
Merchant mix in Poland
B2C Domestic ~88.7%
B2C International ~2.5%
C2X ~8.8%
At a glance
continued
14
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Gdańsk
Łódz
Wrocław
WARSAW
Poznań
Katowice
Kraków
Gdańsk
Łódz
Wrocław
WARSAW
Poznań
Katowice
Kraków
Gdańsk
Łódz
Wrocław
WARSAW
Poznań
Katowice
Kraków
7.2K
830K
10.8K
1.5m
16.4K
2.4m
56%
% of population within
a seven minute walk
of an InPost APM
APMs
Lockers
Density of APM network in Poland
2019
Density of APM network in Poland
2020
Density of APM network in Poland
2021
Achieved
50%
Achieved
At a glance
continued
15
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Mondial Relay contribution to profit
before tax from continuing operations
of the Group
1,079.8m 100.1m
PLN PLN
Mondial Relay contribution to revenue
after the date of acquisition in 2021
On 1 July the acquisition
of Mondial Relay for
€513m was completed,
representing a key
element of our growth
strategy towards
becoming the leading
out-of-home (‘OOH’)
e-commerce logistics
provider in Europe.
Mondial Relay
International expansion is a core part
of the Group’s long-term value creation
strategy. The Group strongly believes
in the international transferability of
the OOH/APM last-mile delivery model
combined with a strong focus on
merchant and end-user experience,
i.e. the core elements of the ‘flywheel’,
which drove InPost’s success in Poland.
While the Group also pursues an organic
expansion model, the M&A route
allows us to fast-track the development
of several necessary elements of the
value chain from scratch (e.g. brand
recognition, logistics network, parcel
volume, team-building) while focusing
on transforming the existing business
into a leading OOH player by leveraging
InPost’s experience in Poland.
Presence in one of the priority
markets for the Group
Existence of a nationwide logistics
network
Brand recognition and end-user
advocacy
Existing e-tailer (merchant)
relationships and significant
parcel volume
At least some experience in
operating an OOH last-mile network
Acquisition price allowing the
Group to realise significant
shareholder value-creation
When evaluating acquisitions, the Group looks for several
qualities which make an attractive acquisition target:
Due diligence of Mondial Relay fully confirmed its strong positioning
on all the above acquisition criteria. As of February 2021, it operated a
network of approximately 15,800 PUDOs under a strong brand, across
France, Benelux and Iberia, serving 156 million parcels. In France alone
the network comprised 11,000 PUDOs, while logistics were based
out of 24 depots and four hubs across the country. In the financial
year 2020, Mondial Relay achieved revenues of €437m and operating
EBITDA of €60m, meaning an attractive acquisition valuation.
At a glance
continued
16
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
We are delighted to have completed this strategically
significant acquisition. Mondial Relay’s extensive market
presence in one of Europe’s largest e-commerce markets
provides a tremendous opportunity for InPost to fast-
track our international expansion strategy. Together with
Mondial Relay, we will immediately become Europe’s
leading OOH solution for e-commerce with multiple levers
to accelerate our growth and create value for all our
stakeholders.
We welcome our Mondial Relay colleagues to the InPost
team and are excited to start our journey together as we
unlock untapped markets and re-define the last-mile
delivery experience for consumers.”
Rafał Brzoska
CEO, InPost Group
In 2021 focused works have been initiated across all pillars of the VCP to improve
logistics network coverage and deliver next day at a competitive price, with 300+
APMs already operating in France as at 2021 year-end.
Post-acquisition, the Group has implemented a focused,
transformational Value Creation Plan (VCP), focused on:
Area Description
Network
Strong development of the OOH network in France based on
dynamic deployment of APMs across the country while maintaining
and expanding the existing PUDO network
Commercial
Boosting sales and improving market share through development
of the sales team, leveraging pan-European merchant relationships
and developing new, innovative product offerings
Operations
Improvement in quality and speed of service through investment
into the logistics network and implementation of lean principles
Marketing
Revamp of the Mondial Relay brand and its approach to end-user
marketing e.g. through implementation of a mobile app
HR
Strengthening the management team as a key enabler for realising
business goals
At a glance
continued
17
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
How we are structured
InPost Technology S.a.r.l 12,000 EUR
100% InPost S.A. (société anonyme)
jurisdiction of incorporation: 22.06.2020, Grand
Ducky of Luxembourg, office: 70 Route d’Esch,
1470 Luxembourg, Grand Duchy of Luxembourg
Mondial Relay Société par Actions Simplifiée
Unipersonnelle (500,400.00 EUR)
100% - Integer France SAS (500,400.00 EUR)
office: Centre de Tri – ZAC des 4 Vents – 5 avenue
Antoine Pinay, 59510 HEM, France
InPost S.A. (société anonyme)
Public company date and jurisdiction of incorporation: 17.11.2020, Grand Duchy of Luxembourg,
office: 70 Route d’Esch, 1470 Luxembourg, Grand Duchy of Luxembourg
Modern Postal Services Ltd (CY) in liquidation
82.488 EUR. 100% - Integer.pl S.A. (82.488 EUR) date
and jurisdiction of incorporation: 11.10.2008, Cyprus office:
2 Sofouli Street, Chanteclair House, 8th Floor, Office 801,
1096 Nicosia, Cyprus
InPost sp. z o.o. 116.278.450 PLN
100% - Integer Group Services (116.278.450 PLN)
date and jurisdiction of incorporation: 13.02.2015,
Poland office: Wielicka 28, 30-552 Cracow, Poland
Foreign companies
Polish companies
InPost UK Ltd (UK) 1.000 GBP
100% - InPost Paczkomaty sp. z o.o. (1.000 GBP)
jurisdiction of incorporation: 31.05.2012, The United
Kingdom office: Unit C Boundary Park, Boundary Way,
Hemel Hempstead, Hertfordshire, United Kingdom,
HF2 7GE
Integer.pl S.A. 17.541.213 PLN
100% InPost S.A. (société anonyme),
date and jurisdiction of incorporation:
19.03.2007, Poland office: Wielicka 28, 30-
552 Cracow, Poland
Integer Goup Services sp. z o.o. 547.639.050 PLN
61.65% - InPost Paczkomaty (3337.597.200 PLN)
38.35% - Integer.pl S.A. (210.041.850 PLN) date and jurisdiction of
incorporation: 10.02.2015, Poland office: Wielicka 28, 30-552 Cracow, Poland
InPost Paczkomaty sp. z o.o. 31.675.000 PLN
100% - Integer.pl S.A. (31.675.000 PLN) date and
jurisdiction of incorporation: 18.04.2012, Poland office:
Wielicka 28, 30-552 Cracow, Poland
Integer France SAS 1.00 EUR
100% - InPost S.A. (1.00 EUR)
jurisdiction of incorporation: 21.01.2021,
France office: 3 boulevard de
Sebastopol 75001 Paris, France
InPost France SAS (F) in liquidation 300.000 EUR
100% - InPost Paczkomaty sp. z o.o. (300.00 EUR)
jurisdiction of incorporation: 04.02.2014, France office: 3 boulevard de
Sebastopol 75001 Paris, France
Locker InPost Italia Srl (l) 110.000 EUR
100% - InPost Paczkomaty sp. z o.o. (110.000 EUR)
jurisdiction of incorporation: 27.02.2014, Cyprus office: Via Roberto Lepetit
8/10, 20124, Milano, Italy
Giverty Holding Ltd in liquidation
100% - Granatana Ltd (10.000 EUR)
jurisdiction of incorporation: 07.10.2011, Cyprus office:
Thasou, 3 Dadlaw House 1520 Nicosia, Cyprus
Granatana Ltd (CY) in liquidation 9,200.48 EUR
100% - InPost Paczkomaty sp. z o.o. (9,200.48 EUR)
jurisdiction of incorporation: 23.06.2011, Cyprus office: Thasou, 3 Dadlaw
House 1520 Nicosia, Cyprus
GRI [102-3, 102-5]
18
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Members
of the
Management
Board
Rafal Brzoska
Chief Executive Officer
and founder
Appointment
January 2021
Skills and experience
Mr. Brzoska is the founder of InPost and
shareholder at InPost S.A. He is also a
member of the management board of
Integer.pl, InPost Paczkomaty and other
companies within the Group. Mr. Brzoska
is furthermore director of Giverty Holding
Limited, Granatana Limted, CEO of AR
Holding sp. z. o.o. and FH FENIKS sp. z
o.o., member of the supervisory board
of Social WIFI sp. z o.o. Web2Print sp. z
o.o., Benhauer sp. z o.o. and Bright Future
sp. z o.o. and limited partner of WLW
Inwestycje sp. k., BVALUE Bridge sp. z o.o.
and BVALUE Unicorns sp. z o.o.
Appointment
September 2021
Skills and experience
Mr. Rouse joined InPost as Chief
Executive Officer International in
October 2020 following more than
20 years of experience in general
management, operations, mergers
and acquisitions, and go-to-market
leadership. Previously, Mr. Rouse was
the Group Chief Commercial & Revenue
Officer at Klarna Bank AB in Sweden
from 2015 to 2020, and held a number
of executive positions at American
Express and United Biscuits.
Adam Aleksandrowicz
Chief Financial Officer
Michael Rouse
Chief Executive Officer
International
GRI [102-8, 102-5, 405-1]
General
InPost S.A. is a public limited company
(société anonyme) incorporated and
existing under the laws of the Grand
Duchy of Luxembourg (the “Company”),
and together with its subsidiaries is
hereafter referred to as the “Group”.
It operates a two-tier board structure
consisting of a Management Board and
a Supervisory Board.
Composition of the Management
Board and the Supervisory Board
In 2020, most of the members of
the Management Board and the
Supervisory Board acted as members
of the management board and/or
the supervisory board of Integer.pl.
The composition below describes the
situation as of the Settlement Date.
Composition of the Management Board
Name Age Nationality Position Member since Term
Rafal Brzoska 44 Polish CEO/Chair of the Management Board/Management Board member 2021 2025
Adam Aleksandrowicz 50 Polish CFO/Management Board member 2021 2025
Michael Rouse 49 Northern Irish CEO International Business/Management Board member 2021 2025
Appointment
January 2021
Skills and experience
Adam Aleksandrowicz joined InPost
in 2017 as CFO of the Group. He is
the Group CFO and a member of the
management board of companies
within the Group. Previously, he was CFO
of American Heart of Poland from 2012
to 2016 and member of the supervisory
board of American Heart of Poland
from 2016 to 2018, Bioton and various
subsidiaries in Europe of AstraZeneca
and Teva Pharmaceuticals. He was also
a member of the supervisory board of
WSiP S.A., (book publisher) and vice
president of AHP Inwestycje.
19
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Composition of the Management
Board and the Supervisory Board
Composition of the Supervisory Board
Name Age Nationality Position Independent Committee Member since Term
Mark Robertshaw 53 UK
Chair of the Supervisory Board/
Supervisory Board member Yes Audit Committee/Selection, Appointment and Remuneration Committee 2021 2024
Michael Roth 55 German and US Supervisory Board member Yes Selection, Appointment and Remuneration Committee 2021 2024
Nick Rose 41 UK Supervisory Board member No Audit Committee/Chair of the Selection, Appointment and Remuneration Committee 2021 2025
Ranjan Sen 52 German Supervisory Board member No n/a 2021 2025
Ralf Huep 60 German Supervisory Board member Yes n/a 2021 2023
Marieke Bax 61 Dutch Supervisory Board member Yes Chair of the Audit Committee 2021 2025
Cristina Berta-Jones 45 Romanian Supervisory Board member Yes Selection, Appointment and Remuneration Committee 2021 2025
Supervisory Board Composition
Mark Robertshaw is chairperson of the
supervisory board of Integer.pl (since 2017).
He is currently also chairperson of the
board of Vita Global Limited and a director
of Kensington Capital Global Industrials.
Michael Roth is a member of the
supervisory board of Integer.pl (since
2020). He is currently also member of
the board of Rent The Runway (since
2020), Fleetpride (since 2019), member of
the board for Lasership (since 2021) and
advisor to the board of Pattern.
Nick Rose is a member of the
supervisory board of Integer.pl (since
2017). He is currently also a managing
director of Advent International Ltd.,
member of the board of Mercury A
Capital Limited (since 2015) and of
Hermes UK and Germany (since 2020).
Ranjan Sen is a member of the
supervisory board of Integer.pl (since
2021). He is currently also a managing
partner at Advent International,
head of the German office and a
member of the European and Asion
Investment Advisory Committee of
Advent International. Furthermore, he
is currently a member of the board of
Dufry AG.
Ralf Huep is a member of the
supervisory board of Integer.pl (since
2017). He is currently also a managing
director of Circap Sp.z.o.o., Holistic Group
Holding Sp.z.o.o., Holistic Clinic Sp.z.o.o.
and Aslan Investment Sp.z.o.o, Amberger
& Co. GmbH, M&A Bauträger GmbH,
RH-Verwaltungsgesellschaft mbH, LH
Reitsport Verwaltungsgesellschaft mbH,
Gustav Pepenbrink GmbH and QIN-
Form GmbH Verwaltungsgesellschaft
and a member of the board of Plastic
Energy Global SL.
Cristina Berta-Jones also serves
as a member of the leadership
team of Picnic, an online grocery
company based in the Netherlands.
From 2005 to 2011, she worked
at Nokia, where she held various
sales and corporate development
roles. From 2011 to 2018, she held a
number of senior roles at Naspers, a
global consumer internet company
and one of the largest technology
investors in the world. From 2015 to
2018, she served as Chief Operating
Officer of Naspers’ B2C e-commerce
operations. The Supervisory Board
has nominated Ms. Cristina Berta
Jones for appointment based on
her proven expertise and directly
relevant experience across both the
technology and e-commerce sectors.
Ms. Jones holds a bachelor’s degree in
Mathematics and an MBA from Harvard
Business School.
Marieke Bax is a member of the
Supervisory Board and a member of the
supervisory board of Integer.pl (since
2021). She is currently also chairperson
of the board of Climate Transition
Capital (since 2021), chairperson of the
audit committee of Mediq (since 2022)
and Vion Foods (since 2015), chair of
the nomination committee at Frontier
Economics (since 2020), board member
of Xior Student Housing (since 2021),
and a member of the board of advisors
of the Faculty of Law at the University of
Amsterdam. She has extensive executive
experience as head M&A of Sara Lee
Corporation, as CFO of one of the first
Dutch e-commerce companies and as
founder of an investor relations firm.
Ms. Bax was the initiator of Talent to
the Top, a Dutch diversity initiative. She
holds a master’s degree in Law from
both the University of Amsterdam and
Cambridge plus an MBA from INSEAD.
20
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
We have a powerful investor proposition backed by a highly
experienced management team and a history of success.
We have grown our out-
of-home network across
Polish and international
markets, including the
biggest e-commerce markets
in Europe. After acquiring
Mondial Relay, increasing
density of the existing network,
almost doubling the number
of machines in the UK and
deploying additional APMs in
Italy, the total parcel volume
increased by 67%.
We have developed and
integrated a new ESG policy
and framework. At the same
time, we have delivered a
greener solution for increasing
e-commerce delivery volumes,
while also reducing pollution
and congestion. A larger
number of parcel machines
means optimisation of
deliveries to the same address,
thus reducing the number
of delivery vans. Plus, the
development of the APMs and
PUDO can help prevent traffic
congestion. We have pledged
carbon neutrality in scope 1
and 2 emissions by 2025, with
a target of 2040 for scope 3.
Our technology-enabled
platform offers premium
solutions. Our award-winning
app is extremely popular with
almost eight million users
in Poland alone and was
the best-ranked app on the
Polish Google Play and App
Store. This year we launched
our grocery delivery app,
InPost Fresh, in Poland and
established the InPost delivery
app in the UK. Meanwhile,
our systems include package
ordering-fulfilment, contract
management and parcel
management.
Why invest
in InPost?
We are growing
1
We are innovative
3
We are environmentally
responsible
2
We are scalable
4
We benefit from multiple
avenues for sustainable
future growth with a highly
sustainable and exportable
business model. We believe
APMs are the key pillar
of success as well as the
strength of InPost’s brand that
represents our dedication
towards best user-experience
and quality.
We are profitable
5
We are a category leader in
the e-commerce market with
82% year-on-year revenue
growth and an EBITDA of
PLN 1,436.1m. Our scalable
business model enables high
growth and profitability, with
net profit growing from PLN
350.2m in the period ended
on 31 December, 2020 to
PLN 491.6m in the period
ended on 31 December, 2021.
With growing international
businesses our aim is to drive
profitable growth across all our
markets.
21
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Our purpose-driven
approach
Achieved
through
Enabled
by
Delivered
by
We believe in our mission:
We want to redefine the
e-commerce market
To provide unique experiences
To make everything simpler
Our ambitions revolve around:
Innovativeness
Reliability
Responsibility
Proactiveness
Respect
Sustainability
Our strategic plan delivers:
Greater convenience
Improved consumer experience
Wider merchant adoption
Scale economies
We provide a unique value proposition
to both merchant and end-user. We
continuously endeavour to improve our
products and services, and create and
maximise value for all our stakeholders.
Our vision & mission
To be the most customer-friendly and
cooperative business partner, providing
sustainable automated solutions for
e-commerce.
Our purpose & values
To amaze people by using the potential
of technology for the good of the planet.
Our growth strategy
To accelerate the ‘flywheel’ effect to
drive sustainable long-term growth.
Our business model
To capture the entire e-commerce value
chain, creating synergies and enabling
us to improve the experience of our
merchants and consumers.
FIND OUT
MORE HERE
FIND OUT
MORE HERE
Our culture
At the heart of InPost is its culture of innovation, inspiring collaboration and growth.
Supported by
GRI [102-16]
22
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
We believe that creating
and sharing value with
our stakeholders is about
more than just financial
returns.
Through our sustainable proposition,
we have an opportunity to make a
positive contribution to tackling climate
change and reducing emissions. For
example, the carbon footprint of a
parcel delivered to a parcel locker in
Poland is up to 75% lower than for the
same package delivered by a courier,
based on the InPost carbon footprint
calculator
2
. And using one of our lockers
means there are fewer vehicles on the
road, reducing traffic, accident risk
and noise.
We are proud to contribute to the
communities in which we live
and work. As well as helping with
socioeconomic development, we
make an indirect contribution to the
prosperity of our communities through
various initiatives such as our InPost
Green City programme and employee
volunteering.
InPost offers fulfilling careers and
a range of competitive benefits for
employees. We also invest in providing
training opportunities for their personal
and professional development and
are dedicated to promoting employee
wellbeing. At the same time, we provide
tools and systems to make work and
decision-making easier and more
efficient.
A strong and increasing NPS of 75 in
Poland for parcel machines highlights
the value we bring to our customers.
The service we provide is shaped by a
deep understanding of customer needs
and our commitment to an exceptional
experience in the delivery market. The
convenience of our APMs combined
with a service that is inexpensive, easy
to use, and fast ensures we stand out in
the market.
Our partners also benefit from
contented consumers and the added
value we provide through data-driven
insights and innovative technology that
reduces their operational costs and
drives efficiency from billing to stock
management.
Our purpose-driven
approach
continued
2
The calculator was developed in cooperation with scientists from the Foundation for Economy and Public
Administration in Krakow, Poland and the Polish Academy of Sciences
We want to provide to our
employees systems and tools
to support their everyday work
in delivering the best service to
our customers and partners.”
Agata Jach
Head of HR
23
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
The COVID-19 pandemic
continues to influence
consumer behaviour
and has accelerated the
structural shift to a digital
economy.
GRI [102-15]: This retail evolution has
provided us with a strong tailwind,
providing new and timely opportunities
to deliver real value for our customers.
Consumers have embraced the added
convenience of online shopping
combined with a best-in-class delivery
experience. We believe that even after
the aftershocks of COVID-19 ease,
consumers will continue to shop online
in more significant numbers. That
makes our value proposition even more
potent, as consumers become more
attracted to convenient and sustainable
“last-mile” habits.
Retailers have seen a significant
reduction in the requirement for
physical retail space as customers
increasingly turn to the benefits of
virtual shopping. A new generation
of dedicated digital consumers has
prompted traditional retailers to
enhance their online strategies rapidly.
It’s no surprise, then, that established
online retailers are acquiring their
traditional counterparts and integrating
them into the digital space. As a result,
there is a pressing need for more
efficient and less expensive delivery
services that challenge more expensive
and labour-intensive to-door delivery.
Consumers and retailers alike are also
demanding greater sustainability in
delivering and receiving goods.
The COVID-19 pandemic has caused
global transportation bottlenecks across
Europe, with the potential to dent
consumer confidence while increasing
the cost of products at the same time.
Energy costs are rising, and the coal-
based energy supplies in Poland are
particularly susceptible to the impacts
of this, alongside the increase in the cost
of CO
2
emission certificates. Inflation
in the labour space is also a challenge,
accelerated by shortages on the supply
side and record low unemployment
rates pushing up wages.
If inflation continues to rise across
markets, as expected, we expect to see
slower growth in consumer spending.
However, reduced disposable income
may be amortised in the e-commerce
space. If consumers have less to
spend, they will look for less expensive
productsonline.
We expect slower growth over the
next 12 months due to continuing
issues as outlined earlier. Still, we are
confident that our business model will
prevail. InPost’s model is less labour
intensive – for example, our couriers
will leave many more parcels per stop
versus one package per stop in the
traditional model – therefore, we have
the opportunity to reflect that in our
lower pricing. This helps to differentiate
us from our competition.
Ukraine
Increasing uncertainty has driven
further macro-economic headwinds
following the Russian invasion of
Ukraine. Inflation rates have already
increased against previous expectations,
with food and energy prices most hard
hit. These are expected to remain high
as a result of supply disruptions caused
by the escalating conflict. The latest
market consensus forecast for Polish
GDP growth in 2022 is a drop by 1.4pp
to 3.1%.
In 2022, energy and food inflation
look set to further depress disposable
income and consumer confidence. This
is expected to weaken the Polish zloty,
driving price shocks on imports, and
further impacting inflation. Fuel prices
across Europe will continue to place
greater pressure on margins and cause
further disruption to supply chains.
Operating environment
24
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Inbound
logistics
Stock stored in
retailer fulfilment
centre/warehouse
Delivery order
created from
consumer
purchase
Transport to
regional sorting
hub
Order picking
from fulfilment
centre
Transport to
local distribution
hub
Transport to end-
customer
Warehousing
& fulfilment
Delivery & returns
First mile Last-mileMiddle mile
Transport to
local distribution
centre
Our business model
Our activities capture the entire e-commerce value
chain, creating synergies in first and middle mile
costs and enabling us to improve the experience
of our merchants and consumers.
What we do
GRI [102-9]: Using the
potential of technology for the
good of the planet
APM delivery services, next-
day and weekend delivery.
To-door delivery services to
e-commerce merchants,
where it delivers parcels
directly to the home
or office address of
consumers.
Fulfilment services to
e-commerce merchants.
In case the end-customer is in proximity of origin point
InPost “last-mile” service
Return management
Proven record of
driving growth
Enabling greener solutions
for e-commerce
Innovative technology-
enabled platform
Attractive price,
competitive cost and
business model scalability
A strong
balance sheet
Our key strengths
25
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Our business model
continued
A sustainable and scalable
business with high margins.”
End users
GRI [102-15]: Best-in-class experience
with clear brand awareness of 80%, and
consumer NPS of 75 for APM delivery.
Ease of process/delivery
Convenience of APM pick-up and
drop-off
Contactless, and social-distancing
friendly
Most eco-friendly solution
Fast delivery
Low price
Our people
We strive to build highly qualified experts
and leaders who tie career development
with the success of the company. We
achieve this through attracting employees
with the best fit to our organisation, and
through creating an engaging culture with
a good employee experience.
We provided 13.5 training hours per
employee last year to make sure our
employees’ development supports our
growth strategy. Our employees have a
dedicated range of fringe benefits at ther
disposal on the WellTime cafeteria platform.
Merchants
Value-enhanced offering driving repeat
sales and end-user stickiness.
Cost advantage
Better consumer experience
Ease of returns and stock management
Delivery consistency
Customer data
Efficiency gains
Our communities
Our business makes contributions to
developing local communities in Poland.
We contribute to the socio-economic
development of the regions and make an
indirect contribution to the prosperity of
our communities We are also a member
of business organisations and those
promoting corporate social responsibility.
Our shareholders
Our strategy aims to provide high growth
and long-term returns to our shareholders
by opening growth avenues outside
Poland and delivering above market
returns on invested capital.
Responsible approach
FIND OUT
MORE HERE
Robust risk management
FIND OUT
MORE HERE
Clear strategy
FIND OUT
MORE HERE
Innovative and inclusive culture
FIND OUT
MORE HERE
Sound governance
FIND OUT
MORE HERE
How we share value with our stakeholders How we maximise value
Mark Robertshaw
Chariman of the Supervisory Board
26
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Building on our position, launching new
services, and capitalising on synergies
Successful integration of Mondial
Relay with UK acceleration and
a priority plan for other markets
Developing new services to drive user
stickiness and explore adjacencies
Embedding and highlighting ESG
throughout our operations
1. The strong InPost brand
2. Innovation culture
3. Keeping the pace and agility
4. Continuous operational improvement
7. Nurturing talent and appreciating people
who are the core value of InPost
5. Strong data usage and best-in-class mobile
applications
9. Creating sustainable value for the shareholders
with profitability above industry levels
6. Efficient collaboration and communication
across the markets
8. ESG strategy integrated with business strategy
VISION MISSION
ESG
NEW
SERVICES
POLAND
INTERNATIONAL
PILLARS
We are committed to redefining the delivery market.
By leveraging our unique experience and success in Poland, we are
scaling our unique service to new and important markets. We want
to give more customers in more places a simpler, greener, and
more reliable last-mile delivery service no matter where they live.
We provide innovative and sustainable e-commerce solutions to
customers through strategic partnerships with businesses and
retailers. By thinking ‘out of the box’, we ignite the passion and
professionalism that fuel our growth.
Our business model
continued
End-
consumer
Data and
technology
Sustainability
Growth
1
Greater convenience
2
Improved consumer
experience
3
Wider merchant adoption
4
Scale economies
Network roll-out /
tech investment
Lower unit costs
27
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Our strategy
GRI [102-2, 102-6, 102-15]: InPost’s
strategy is to maintain its profitable
growth and to continue to offer
merchants and consumers a
constantly improving delivery
experience.
InPost has built four pillars to support
its business strategy:
Poland – continuing to cement
our leadership position, launching
new services and capitalising on
synergies
International – successful integration
of Mondial Relay with UK
acceleration and a priority plan for
other markets
New services – developing new
services to drive user stickiness and
explore adjacencies; and
ESG – embedding ESG throughout
our operations.
We will underpin these pillars with
foundations of: technology, people,
data, a loyalty programme, partnerships,
and governance.
Our strategy
The Group’s strategy is to accelerate
the ‘flywheel’ effect to drive sustainable
long-term growth. The Group will
seek to achieve this through a
combinationof:
Optimising its existing operations
and services,
Increasing the population coverage
with new APM roll outs,
Driving the adoption of its offering
to support a sustainable future,
Expanding internationally through
a combination of organic
investments and acquisitions and
Introducing additional products
and establishing a foothold in the
e-grocery market.
In addition, the Group aims to ramp up
its fulfilment offering to further enhance
its speed of delivery.
FIND OUT
MORE HERE
The Group’s strategy
is to drive sustainable
long-term growth.”
Filip Orliński
Head of Corporate Strategy
and Strategic Projects
28
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
InPost Strategy –
Furtherdetail
Leveraging Data Science to optimise
business processes
The Group continues to constantly
optimise its daily activities through
cooperation with an internal Data
Science Hub. As of 31 December 2021,
approximately eight million active
mobile app users, which is approximately
40% of online shoppers in Poland, the
6th largest e-commerce market in the
EU (after Germany, France, Italy, and
the Netherlands) with the prospect of
becoming the 5th in 2025
3
, and 38,000
merchants use its deliveryservices.
This year we further expanded
monitoring and forecasting capacities
enabling us to optimise operations
and enhance planning processes. We
also use our data to further personalise
content, and identify opportunities for
cross-sell and up-sell for both existing
and new services. We constantly work
to improve the parcel’s dwell time in an
APM and service quality; iin key areas
for Christmas 2021 we fulfilled the most
ambitious declaration of delivering 2.5
million parcels by December 22 arriving
in time for Christmas. This is in line with
our approach of setting the bar higher
and higher.
The Group made significant progress in
2021 in terms of unifying reporting and
implementing Business Intelligence
across countries; the Group aims to
further expand the usage of data and
further develop new solutions not
only for Poland and local markets but
for the whole Group. We are working
on combining internal sources with
external data providers and using best-
in-class methods to drive the value of
our operations.
Building on our strong position –
increasing the serviceable volume
and population covered with new
‘whitespace APM’s’ roll out
In 2021 we further improved the
population coverage in Poland. Scale
and density of the APM network
are critical drivers for consumer
convenience and operating efficiency.
APM network expansion ensures
that the Group’s services become
increasingly more attractive to end-
consumers, which in turn encourages
merchants to offer and communicate
InPost delivery methods. The Group
has a demonstrated track record of
successful APM deployment. As of
31 December 2021, 56% of the
Polish population was able reach an
APM location in seven minutes from
their home (walking time)
4
. As of
31 December 2021, the Integer Group
had more than 1.8 million million
lockers in urban areas and more
than 0.6 million lockers in rural areas
in Poland, where it also sees a large
opportunity to increase its presence. In
cities we work with municipalities in the
InPost Green City programme and put
more focus on indoor locations in order
to both provide greater convenience
and maximise space usage. The roll-out
of new APMs is supported by strong
data analytics and aimed at optimising
the customer experience, which has
driven growth in the past; the Group
expects that it will continue to do so in
the future.
The Group also focuses on increasing
the capacity of its already deployed
APM network. As extensions are a
cost-and-capex-effective way to grow
capacity without acquiring new
locations, the Integer Group increased
the average number of lockers per
APM from 139 at the end of 2020 to
148 as at 31 December 2021. Apart from
successfully developing multi-parcel
delivery, multiple refills and several
data-driven initiatives to increase
end-user engagement and foster
quick pick-up habits, the research
and development (‘R&D’) department
creates, in collabortion wih our partners,
new solutions, such as robotised
indoor machines that aim to increase
the volume handled on a limited
indoorspace.
In terms of international markets we
utilise our proven know-how, adjusted
to the local market conditions, to
successfully rollout the APM network.
Within less than six months from the
Mondial Relay acquisition we managed
to deploy over 300 machines in France,
as at the end of 2021.
Offering new products and new
adjacencies
Meanwhile, we will further capitalise
on opportunities to enhance the
e-commerce customer experience and
attract new users with the simplicity
and convenience of our delivery
service. To drive this, we will continue
to develop the services and products
we offer across each of our markets.
To improve consumer experience
with its delivery service, the Group is
constantly developing its mobile app.
As at 31 December 2021 InPost Mobile
had almost eight million users in
Poland. In 2021 pick-up time extension
for end-customers and labelless send
was introduced in Poland, and labelless
returns in the UK. While scaling up
weekend deliveries in Poland we
provided same-day delivery for free
in particular regions for customers’
convenience.
Our strategy
continued
3
Source: Statista 2020; We based the calculation on 20 million online shoppers in Poland (yoy of 4.6%. Source:
Euromonitor International Passport, January 2021. Source: Company, Market Reports
4
Source: Company information
29
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
InPost will continue to develop new
services, entering new segments to
become an end-to-end partner for
e-commerce and to provide the best
user experience for end-consumers
across all markets. New products can
be expected within the core delivery
services, as well as new areas such
as shopping financing services and
eco-solutions (with ReZip – reusable
packaging being currently tested).
To make the best use of the creativity of
InPost employees we are in the process
of launching InnovationLab, that will
facilitate innovation both coming from
within, as well as working with external
partners to test new ideas, many of
them connected to the green agenda.
InPost Fresh
InPost is changing its position in the
market from supporting third parties in
particular elements, to being an end-
to-end provider and running our own
process in terms of e-grocery in Poland.
In 2021 the e-grocery market size in
Poland was around PLN 5b in Poland
(Source: Company, Market reports
5
)
reaching around 2% penetration. Due
to COVID-19, 31% of e-grocery clients
increased their spend, and 50% of
those new to e-grocery claim they will
continue to shop this way. Double-
digit market growth is expected in the
upcoming years.
In 2021 we successfully piloted InPost
Fresh with Makro, offering both two-
hour express and same-day delivery.
With a dedicated team from 2022 we
will be working on scaling-up InPost
Fresh, both in terms of functionality as
well as coverage.
We will carry on growing the Fresh
Food category, an important value
and frequency-driver, but will
also investigate other segments.
Furthermore we will search for ways
to join forces with parcel operations to
further drive the profitability of Fresh
Food in the near future. The Cleaning
Supplies and Animal Feed are the first
categories to be added to Fresh Food,
and to start with. This will bring profits
and open doors for InPost Fresh in
Poland. To meet customer expectations
and to grow quickly we will introduce
new merchants and work on the
optimal operational model.
InPost fulfilment
The addressable fulfilment market
is expected to reach PLN 4.0b in
2026
5
. Market growth is due to both
increasing B2C parcel volumes, as well
as a growing willingness to outsource
fulfilment. The addressable fulfilment
market is dominated by merchants
with >1k parcels per month, where
fashion, electronics, and beauty are
particularly important segments. InPost
is redefining its fulfilment strategy to
meet the needs of the market.
Based on our research only 34% of
merchants surveyed know what third-
party fulfilment service is, and educating
the market is key to our success. From
this group around 6% of merchants
already outsource fulfilment, but
another 28% would consider working
with partners that will enable, support
and advise on the growth of their
businesses, beyond simple fulfilment
outsourcing, and we want to be such a
partner – an end-to-end e-commerce
partner.
In 2021 we continued to increase our
share of checkout (the total volume of
the Polish Group’s merchants using its
delivery services, divided by the volume
for which they used its fulfilment
services.
International Expansion
Our international activity is directly
supporting the overall business vision,
and delivering against our key success
pillars for each market. 1. Localised
product offering (role of the InPost
mobile app, definition of products
to be determined, working towards
D+1, green agenda and local brand), 2.
Retailer and partner coverage (client
segmentation, product offering by
segment, sales team coverage, pricing
management, share of checkout
activity, merchant integrations), 3.
Logistics & service quality, 4. Network
coverage (APM network design, PUDO
network design, scouting and landlord
5
Source: Company data, market reports
Our strategy
continued
30
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
targets, deployment process, cross-
border service). Our ultimate goal is to
push other markets to a similar level of
maturity and operational effectiveness
as Poland, while recognising and
adjusting to local market characteristics.
We will also capitalise on the scale and
synergies realised from the integration
with Mondial Relay to drive cross-
bordergrowth.
In France, we are progressing with
general integration activities – the
Value Creation Plan. Our focus is
on further development of the
last-mile network, enriched by the
introduction of APMs alongside
the existing Mondial Relay PUDO
business, increasing the French sales
team in order to increase our share
of the French B2C e-commerce
market, optimising and improving
quality of the French logistics
operations, investing in the Mondial
Relay brand as well as end-customer
solutions (e.g. mobile app). In order
to achieve the above, we will also
strengthen our Mondial Relay’s team
of managers and employees and
network of partners.
In the UK, in 2021 we achieved a
significant milestone of over 3,000
APMs deployed, enabling us to
offer UK-based merchants a more
attractive proposition. Capitalising on
this milestone, in 2022 our focus is on
further acquisition of outbound (i.e.
address-to-locker) volume, leveraging
our pan-European merchant
relationships, while continuing to
enlarge our APM network. In 2021
we also launched a mobile app in
the UK, while 2022 will be focused
on growing its adoption among
consumers.
In Spain, Italy and Benelux, which
are currently our nascent markets,
we will focus on laying out solid
foundations for investments in
the upcoming years. In Italy in
particular, we are already deploying
APMs, having 459 on the ground
at the end of 2021, and intend to
continue doing so in2022.
In order to leverage the merchant
relationships already in place, in 2021 we
established a dedicated pan-European
sales team to strengthen our local,
country-focused sales teams. Some
of our largest merchants (e.g. Vinted,
H&M and Inditex) offer their services
in a number of European markets in
which we are present, hence our aim is
to provide them with a comprehensive
account management as well as
product offering. The initiative is already
proving successful with an international
deal with Vinted, one of our largest
merchants.
ESG
ESG will also play a fundamental role
in our development. We have created
a new ESG strategy which is being
embedded across the Group at every
level and is a key component of our
business model. It incorporates trends in
e-commerce, the risks and opportunities
identified for the company, and areas
where a more structured approach is
required from stakeholders. The strategy
links to the United Nations Sustainable
Goals (SDGs) to create a robust,
comprehensive foundation on which to
apply the best practices in sustainable
business practices.
Summary
InPost delivers great convenience
and superior customer experience
to consumers, which drives usage
and adoption and consequently the
demand for more APMs and PUDO
services. As the Group continues to
expand its network of solutions, and
increase the density of its offering, its
services become increasingly more
attractive for consumers. As adoption
grows, so do volumes, driving better unit
economics and cash flow for
InPost, allowing it to accelerate its roll-
out of APMs and PUDO solutions, which
in turn leads to greater convenience for
both consumers and merchants. The
flywheel, therefore, creates a continuous
cycle, which has
accelerated the Group’s growth and
will continue to do so while offering a
greener solution for e-commerce.
We believe we will be a beneficiary
of the long-term growth in the
e-commerce of consumables tailwinds,
with InPost operations in the UK and
Italy already seeing positive growth.
With the acquisition of Mondial Relay,
InPost now has a presence in three
of the top four largest e-commerce
markets in Europe.
Success factors for our strategy
We have defined nine factors as critical
to successful implementation of our
strategy:
1. The strong InPost brand. Our brand
represents our dedication towards
best user-experience and quality.
We set ourselves ambitious goals,
which we constantly meet or exceed
resulting in our brand reaching a NPS
of 75 in Poland. We are there for our
merchants and clients when they
need us, offering fast deliveries even
during the Christmas period.
2. Innovation culture. InPost is well
known for continuous innovation; we
will continue to surprise and change
the market with our new products
and functionalities, increasing the
involvement of employees across all
levels of the organisation.
Our strategy
continued
31
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
3. Keeping the pace and agility. As the
e-commerce market is constantly
changing we continue to be agile
and remain at the forefront of those
changes to support e-sales in all ways
possible.
4. Continuous operational
improvement. With growing
volumes, international expansion
and new products, we continue
to optimise and automate our
operations to reduce the costs and
provide a seamless experience.
5. Strong data usage and best-in-class
mobile applications. A structured
data organisation for enabling
growth, creating new solutions,
delivering operational improvements,
as well as for reporting and
monitoring, with a dedicated ,
growing mobile team.
6. Efficient collaboration and
communication across markets.
With the recent acquisition of Mondial
Relay and development of the UK
market, well established working
streams across the Group are key to
communicating and delivering the
InPost promise.
7. Nurturing talent and appreciating
people who are the core value of
InPost. Continuous investment in
succession planning and leadership
development at all levels of the
organisation, with dedicated
mentoring and development
programmes is key to scaling up and
efficient implementation of Group
strategy as well as allowing us to
quickly adjust to changing market
conditions.
8. Creating sustainable value for the
shareholders with profitability
above industry levels. Strong
financial focus on continuous
company value improvement, clear
reporting and sustained investments.
9. ESG strategy integrated with
business strategy. Strong focus on
ESG strategy divided into three main
pillars: We CHANGE the lifestyle
of tomorrow; we DELIVER low-
carbon e-commerce, we MOTIVATE
employees and business partners.
We see ESG as our license to operate and it’s actually integral
to the DNA of the firm. We welcome the European sustainability
directive and are developing KPIs which will help provide even
greater assurance to shareholders.”
Marieke Bax
Chairperson of the Audit Committee
Our strategy
continued
32
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Poland
In 2021, there was strong growth in our
parcel market with a 38% uplift in the
number of parcels we handled, bringing
the total to 424.3 million. Of those, 354.8
million were APM deliveries – up 44%
and 69.5 million were to-door deliveries,
an increase of 15%.
We continue to benefit from the
flywheel effect that is central to our
strategy. We have added greater
convenience by providing more APMs
– up 53% on last year – including a 41%
increase in rural areas. We also added
extra capacity with the provision of 63%
more compartments.
Increased network-density and
enhanced productivity helped achieve
economies of scale – underpinned by
comparatively low labour costs. We now
have almost eight million InPost mobile
app users and have increased the speed
of deliveries.
We added some 8,000 new retailers
taking our total to 30,000 merchants,
giving us a market share of more than
46%
6
of the b2c market share in Poland.
We will continue to strengthen our
competitive advantage to support long-
term sustainable growth and maintain
our industry-leading position.
In 2021 we began a partnership with
Makro, a leading food retailer, to support
the launch of our new InPost Fresh app,
which expands on our parcel delivery
service to include fresh groceries.
We also signed deals with Polish
convenience store Żabka, to provide
pickup locations in-store, and Shopee, a
popular online shopping platform from
Singapore, now making inroads into
Europe.
Meanwhile, we continue to facilitate
cross-border e-commerce on an
international scale. For example, we
have tightened our cooperation with
global customers, including Shopee,
OLX and Amazon.
Our reputation in Poland as the
consumers’ preferred parcel delivery
service is fuelling a growth in new
contracts, alongside an increased focus
on direct sales.
International
A rapidly expanding client base, the
acceleration of our APM roll-out, and the
acquisition of Mondial Relay fuelled an
extensive increase in parcel deliveries in
2021. In total, we handled 93.3 million
packages throughout the year – up from
2.2 million in 2020, out of which 84.9
million markets with operations under
Mondial Relay Brand and 8.4 million in
the UK and Italy combined.
The acquisition of Mondial Relay
in July 2021 provided immediate
incremental growth in earnings and
cash flow, fast-tracking our ambition to
become Europe’s leading out-of-home
automated solution for e-commerce.
The deal has transformed the scale
and the trajectory for our international
expansion, where foreign markets
become the new key capital allocation,
while Polish Capex declines. We have
delivered on key strategic priorities,
and quickly established foundations to
transform Mondial Relay’s offering over
the coming years.
After the acquisition, we have increased
pick up drop off (‘PUDO’) capacity
and deployed our first 300 APMs in
France. To achieve network scale and
logistics quality, high capex is required.
Initial uptake and reduction in dwell
times have already proved positive.
PUDO services in France help reduce
the carbon footprint of a parcel and
significantly cut associated urban traffic.
As well as opening a major new hub to
serve the Paris metropolitan area, we
will continue to install APMs in France in
2022. By leveraging our existing network
of merchants and technology, we will
drive additional parcel volumes and
performance improvement.
In the UK, one of Europe’s largest
and highest penetrated e-commerce
markets, we gained momentum as
retailers sought to capitalise on our
consumer-centric, greener, faster, and
smarter last-mile delivery services. The
focus on the urban centres of London,
Manchester, and Birmingham, presents
a wide range of diverse opportunities to
increase our units across the UK.
We have partnered with retailers such
as Asos, Dune, New Look, JD Sports,
Karen Millen and Schuh, which all
want a convenient service, which is also
carbon-friendly and reflects positively
on their brands. We have also cemented
our partnership with Vinted, the popular
pre-owned online retailer to transform
their delivery experience.
Partners, such as Transport for London,
Tesco, WHSmith and Lidl, have placed
APMs across their locations.
We work with a diverse range of firms
to meet our logistics and supply chain
needs. In France, we work with a total of
124 transport companies, and more than
600 delivery companies, and have over
11,700 pick-up and drop-off locations.
In the UK, courier deliveries are carried
out by Hermes and CitySprint for all
products and services. We currently
have 50 separate suppliers for the whole
business in UK.
Business review
6
Source: InPost Q4 2021 trading update
33
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Business review
continued
Technology
As our pace of growth accelerates, our
technological capabilities ensure we
continue to thrive. We continue to invest
in our technology infrastructure and
innovation to deliver the best customer
experience.
In 2021, we have enhanced our back-
office operations and focused on
attracting and retaining the best
e-commerce and ‘tech’ talent across
our markets, creating a number of
recruitment ambassadors in our
technology teams.
Data analytics and technology remain
central to InPost’s growth. Our highly
efficient technology infrastructure
drives operational efficiency, linking all
stages of the value chain, and we are
committed to investing in its continuous
development.
The technology tools we provide to
clients help them with functions such
as contract management, payment
services, package ordering, and
fulfilment. Meanwhile, our intuitive
and accessible mobile app, offers
customers an easy-to-use service for
added convenience. The success of the
app was recognised in several awards
this year, including Best Logistic Tool
E-Commerce Poland Awards 2021 and
Gold Effie Marketing and Business
Solution 2021.
Meanwhile, we continue to invest in
research and development to ensure
our products and services meet the
needs and exceed the expectations of
our users.
Stakeholder engagement
GRI: [102-42, 102-43]
At InPost we engage with our
stakeholders at every stage of our
value chain: from designing a solution
to executing it in the market. We are
open to feedback, and it serves us to
improve services and grow, meaning
the flywheel approach is also applied
to stakeholder management. The
frequency of the communication with
stakeholders varies and depends on
the group, but for most is conducted
at least once a week. To provide a high
level of transparency, we use InPost
social media and other digital channels.
We have identified 9 key stakeholders
groups (see next page).
34
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Stakeholder Channels of communication Frequency of engagement Key topics
Employees Intranet, mailings, InPost News, InTalk,
posters, screens
Daily Business updates (financial results, targets, new projects etc.).
New products and solutions launch.
HR updates and new benefits.
Suppliers Mailing, online meetings, direct meetings,
fairs, informal networking
Daily Current information the proposition.
Terms of trade.
Local communities,
municipalities and NGOs
Online meetings, phone calls, e-mail,
direct meetings
Depending on entity, varies from a
few times a week to several times a year
Establishing cooperation.
Charity initiatives.
Industry Conferences and public information Several times a month Presentation of new products and services,
business information.
Merchants InPost social media and digital tools
(websites, mailing, apps), advertising
and educational campaigns, surveys,
direct contact
Daily Current information on services provided and the proposition.
Couriers Morning briefings, direct contact, push
notifications via dedicated app (branch
and HQ level), internet messenger, surveys
Daily Current information on the proposition.
Trainings, test and reviews.
Customers InPost social media and digital tools
(website, mailings, app, newsletters),
traditional and online advertising
campaigns, PR channels
Daily Presentaions of new products, services and initiatives.
Handling complaints and suggestions.
Media PR channels, InPost, social media
and digital tools
Daily Information on new offers, solutions, business results.
Replies to media inquiries.
Shareholders Meetings, online communications,
briefings
Daily Business update (performance, future financial
expectations, capital allocation etc.).
GRI [102-40, 102-44]: Stakeholder engagement
Business review
continued
35
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Membership in the
Associations
GRI [102-13]: Together with our
stakeholders we initiate and support
projects and initiatives which we
perceive as vital to sustainable
development and consistent with
our strategy. We are also a member
of business groups and organisations
promoting corporate social
responsibility. In 2021 we joined:
Business Centre Club (‘BCC’). This
is a prestigious business club and
the largest individual entrepreneur
organisation in Poland. BCC gathers
more than 2,000 members (individual
entrepreneurs and companies)
representing various industries, jointly
controlling USD 30b in capital and
employing 400,000 people. BCC
also incorporates lawyers, journalists,
scientists, publishers, physicians,
members of the military and students.
BCC concentrates on lobbying activities
aimed at furthering the growth of the
Polish economy.
The French-Polish Chamber of
Commerce (‘CCIFP’). Established in
1994 as an association of entrepreneurs,
the chamber has been developing
continuously since then. CCIFP is
an independent, self-financing
organisation, currently supporting
almost 500 French and Polish
companies – it is one of the most active
bilateral chambers in Poland. CCIFP
makes a significant contribution to
the development of investment and
business activities in Poland and plays
an active role in contacts with state
administration bodies and employer
organisations. It is also an excellent
platform for the exchange of experience
and best business practices.
Employers of Poland. The oldest
and largest employers’ organisation
in Poland – established in 1989, they
represent 19,000 companies with over
five million employees. A significant
majority – 85 percent – are privately-
owned.
The strength of Employers of Poland is
based on communication with political
and economic decision-makers, as well
as in the number and diversity of its
members: associations, federations, and
companies. Employers of Poland work
for the common interests of employers
in member organisations – companies
who often compete on the market,
but who are well aware of the need to
work together for the common good of
employers and entrepreneurs.
Business review
continued
36
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Financial review
SEGMENTATION
For reporting purposes, InPost is split
into four reportable segments and two
geographical areas.
Segments in Poland:
APM segment – The APM segment
focuses on delivering of parcels to
automated parcel machines.
To-door segment – The to-door
segment includes delivery of parcels
using door-to-door couriers.
Segments outside of Poland:
Mondial Relay segment includes
APM business and PUDO points in
France, Spain, Belgium, Netherlands
and Portugal.
International Other segment
includes APM business (delivery
of parcels to automated parcel
machines) in the United Kingdom
and Italy.
In addition to the above reportable
segments in Poland, another segment
consists mainly of marketing and IT
services provided for external customers
and the production and sale of APMs to
external customers.
The segments are based on the
structure of internal management
reporting of the Group to facilitate
decision-making concerning the
allocation of resources and assess
the performance of the operations of
the Group. Segment performance is
evaluated based on revenue and gross
profit or loss, measured consistently
with those in the consolidated financial
statements. Additionally aggregated
segments at the geography level are
assessed based on Operating EBITDA
and Adjusted EBITDA.
Revenue other
operating
income
7
2021 2020
Poland 3,453.4 2,510.3
APM segment 2,624.4 1,815.3
To-door
segment 731.5 634.9
Other
8
100.5 62.8
Inter-
segmentation
elimination
9
(3.0) (2.7)
International 1,148.8 17.7
Mondial Relay 1,080.0
Other 68.8 17.7
Total 4,602.2 2,528.1
Total reportable
segments 4,504.7 2,468.0
COMPARISON OF RESULTS
OF OPERATIONS FOR 2021
AND 2020
Revenue
Revenue increased by 82% (PLN
2,074.1m) from PLN 2,528.1m in 2020
to PLN 4,602.2m for year ended
31 December, 2021. The increase was
driven by the acquisition of Mondial
Relay, which contributed PLN 1,080.0m
to revenue following the completion of
the deal.
The Group continued to grow in each
segment. Without the new business
in like-for-like comparison, revenue
increased by PLN 994.1m, or 39%,
further growth of its business in Poland,
the UK and Italy.
Other operating income
Other operating income increased
by 42% (PLN 6.0m) from PLN 14.3m
at year-end in 2020 to PLN 20.3m
at 31 December, 2021. This increase
was primarily the result of higher
income from contractual penalties
and compensations, as well as – to a
lesser extent – higher income from
subsidies. The Group agrees certain
key performance indicators with the
courier partners that it engage in parcel
deliveries as subcontractors. These key
performance indicators set certain
standards for the InPost couriers with
respect to the quality of their delivery
services and are subject to a contractual
penalty if the agreed standards
are not met. As parcel volumes
increase, breaches of contractual key
performance indicators by courier
partners also increase. Consequently, as
a result of parcel volume growth during
the 12 months ended 31 December,
2021 compared to the same period in
the preceding year, the Group invoiced
more contractual penalties to its courier
partners.
APM segment
Revenue and other operating income
for the APM segment increased by 45%
(PLN 809.1m) from PLN 1,815.3m in 2020
to PLN 2,624.4m in 2021. This increase
in revenue was mainly driven by an
increase in parcel volumes in the APM
segment on the back of an acceleration
of e-commerce penetration in Poland,
as well as the efforts of the Group to
further optimise its APM network
and to contract new key and strategic
merchants. The price impact on APM
segment revenues was insignificant.
To-door segment
Revenue and other operating income
for the to-door segment increased by
15% (PLN 96.6m) from PLN 634.9m in
2020 to PLN 731.5m for the year ended
31 December, 2021. This increase was
driven by an increase in parcel volumes
in this segment on the back of an
acceleration of e-commerce penetration
in Poland, as well as the efforts of the
7
Revenue and other operating income are combined on a segment level in order to be able to reconcile to operating
profit on a segment level by deducting all costs.
8
Other consists mainly of APM production & sale (to third parties) and marketing and IT services (intercompany and to
third parties).
9
Transactions between segments are eliminated upon consolidation and reflected in the ‘inter-segment elimination’ row.
37
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Financial review
continued
Group to contract new key and strategic
merchants.
Mondial Relay
Revenue and other operating income
from Mondial Relay segment accounted
to PLN 1,080m for the year ended
31 December, 2021.
Other international
Revenue and other operating income
for the international segment increased
by 289% (PLN 51.1m) from PLN 17.7m
in 2020 to PLN 68.8m in 2021. This
increase was mainly driven by higher
sales in the UK and – to a lesser extent
– Italy. The growth of the UK business
was mainly the result of implementing
a new strategy for the UK market, and
the integration of new business volumes
from strategic merchants.
Depreciation and amortisation
Depreciation and amortisation
increased by PLN 253.6m in 2021, up
71%, from PLN 356.1m in 2020. This
increase was primarily the result of the
expansion of the Group’s APM network
and the related increase in the number
of APMs and parcel lockers, resulting in
an increase in the value of the Group’s
APM network on its statement of
financial position, as well as increases
due to Mondial Relay acquisition which
increase D&A costs by PLN 76.9m.
Raw materials and consumables
Raw materials and consumables
increased by 105% (PLN 45.7m) from
PLN 43.5m in 2020, to PLN 89.2m in
2021. This increase was primarily driven
by Mondial Relay acquisition which
resulted in PLN 34.6m additional
costs, in addition increased costs for
consumables, such as packaging,
envelopes, stickers and courier uniforms,
as well as an increase in energy costs is
a result of the expansion of the Group’s
APM and logistics network to handle
the increased parcel volume growth.
External services
External services increased by 96% (PLN
1,179.5m) from PLN 1,228.1m in 2020
to PLN 2,407.6m in 2021. This increase
was mainly driven by Mondial Relay
acquisition which added PLN 767.4m
to Group external services. Additional
increase was caused by an increased
use of external parcel delivery services
to handle higher parcel volumes in the
Group’s APM and to-door segments.
As a percentage of revenue, external
services costs increased from 49.0% in
the year ended 31 December, 2020 to
52.5% in the year ended 31 December,
2021, which is result of including the
Mondial Relay business model, which
operates as a lower margin PUDO
network in comparison to the APM
networks in Poland.
Taxes and charges
Taxes and charges increased by 367%
(PLN 7.7m) from PLN 2.1m in 2020 to
PLN 9.8m in 2021. Increase was driven
by Mondial Relay acquisition which
added PLN 7.3m of additional tax
impact.
Payroll
Payroll increased by 146% (PLN 292.6m)
from PLN 200.5m in 2020 to PLN
493.1m in 2021. This reflected the rise in
the number of employees supporting
the growth of the Group. This increase
was primarily driven by an increase in
the number of employees to support
the growth of the Group’s business,
Mondial Relay acquisition and Share
based programmes expenses. Mondial
Relay acquisition which resulted in the
increase of PLN 95.8m, share based
programs resulted in an increase of
PLN 82.4m, the remaining increase
was caused by a headcount increase
in Poland and International markets
by 36% as well as the minimum salary
increase in Poland.
Social security and other benefits
Social security and other benefits
increased by 124 % (PLN 55.6m) from
PLN 44.8m in 2020 to PLN 100.4m in
2021. This increase was primarily driven
by the Mondial Relay acquisition which
resulted in PLN 31.8m of additional
social security costs as well as the
increase in the number of employees
and the increases in employee salaries
and benefits accompanied by higher
costs of personnel training in the Polish,
Italian and UK subsidiaries.
Other expenses
Other expenses increased by 142% (PLN
17.7m) from PLN 12.5m in 2020 to PLN
30.2m in 2021. This increase was driven
by higher parcel volumes, as well as
additional insurance costs resulting
from the Group expansion to the new
markets and also increases in insurance
premiums in the market.
Costs of goods and materials sold
Costs of goods and materials sold
increased by 40% (PLN 4.1m) from PLN
10.2m in 2020 to PLN 14.3m in 2021.
Other operating expenses
Other operating expenses increased
by 125% (PLN 8.4m) from PLN 6.7m
in 2020 to PLN 15.1m in 2021. This
increase was mainly the result of lease
contract terminations which resulted in
liquidation of lease assets amounting
to PLN 3.7m as well as increase in
unused production capacity of the new
manufacturing site in Poland where
APMs are produced which resulted in
PLN 2.4m of additional costs.
Impairment (gain) loss on trade and
other receivables
Net impairment gain on trade and
other receivables decreased by 264%
(PLN 10.3m) from revenue of PLN 3.9m
38
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
in 2020 to a loss of 6.4m in 2021. This
decrease was driven by individual
clients that as assessed by group are
unable to repay their receivables, this
was partially offset by lower expected
credit loss calculated on basis of
collective approach due to automation
of the client debt collection process
which led to lower DSO (days sales
outstanding).
Total operating expenses
Total operating expenses increased by
99% (PLN 1,875.2m) from PLN 1,900.6m
in 2020 to PLN 3,775.8m in 2021. This
increase was primarily the result of the
Mondial Relay acquisition as well as
growth of the Group’s business, which
led to increases in external services and
payroll costs, as described above.
Operating profit
Operating profit increased by 32%
(PLN 198.9m) from PLN 627.5m in 2020
to PLN 826.4m in 2021. This increase
was primarily driven by a substantial
increase in revenue which was greater
than the increase in total operating
costs as a result of the growth of the
Group’s business and increased parcel
volumes which leads to positive effects
in the degressive cost model.
Gross profit
Gross profit increased by 64% (PLN
843.7m) from PLN 1,319.2m in 2020 to
PLN 2,162.9m in 2021.
Gross profit 2021 2020
Poland 1,941.7 1,329.0
APM segment 1,667.5 1,074.0
To-door
segment 230.8 198.3
Other
10
43.9 58.1
Inter-
segmentation
elimination
11
(0.5) (1.4)
International 221.2 (9.8)
Mondial Relay 250.2
Other (29.0) (9.8)
Total 2,162.9 1,319.2
Total reportable
segments 2,119.5 1,262.6
APM segment
Gross profit for the APM segment
increased by 55% (PLN 593.5m) from
PLN 1,074.0m in 2020 to PLN 1,667.5m
in 2021. This increase was primarily
driven by a 43.5% parcel volume growth
in this segment. As a result of increased
parcel volumes, the Group achieved
lower costs per parcel as a result of the
benefits from operating leverage such
as higher efficiency by the increased
automation at its sorting hubs and
branches and the degressive courier
remuneration system.
To-door segment
Gross profit for the to-door segment
increased by 16% (PLN 32.5m) from
PLN 198.3m in 2020 to PLN 230.8m in
2021. This increase was primarily driven
by a 14.9% parcel volume growth in
this segment. As a result of increased
parcel volumes, the Group achieved
lower costs per parcel driven by higher
efficiency in its logistics network such as
increased courier efficiency (i.e. couriers
increasing their daily parcel shipping
capacity), and at its depots by the
increased automation at its sorting hubs
and branches.
Mondial Relay
Gross profit for Mondial Relay segment
accounted to PLN 250.2m for the year
ended 31 December, 2021.
Other international
Gross profit for the international
segment decreased by 196% (PLN
19.2m) from a loss of PLN 9.8m in
2020 to a loss of PLN 29.0m in 2021.
Although revenue in the international
segment increased, the increase was
more than offset by higher logistic costs
per parcel as a result of a new contract
with one of the Group’s international
courier partners in the UK. However,
these higher logistic costs will decline
per parcel if the parcel volumes further
increase, as this new agreement
contains an arrangement that lowers
the price per parcel as the parcel
volumes progress. Additionally, the
increase in revenue was also offset by
unfavourable exchange rates between
the British Pound and Euro on the one
hand and PLN on the other.
Finance income
Finance income increased by PLN
16.0m, to PLN 16.1m for the year ended
31 December, 2021, from PLN 0.1m for
the year ended 31 December, 2020.
The increase was the result of a PLN
15.4m foreign exchange gain which
resulted from favourable exchange rates
between the British Pound and Euro on
the one hand and PLN on the other.
Finance costs
Finance costs decreased by 21% (PLN
34.8m) from PLN 164.5m in 2020 to
PLN 129.7m in 2021. This decrease
reflected favourable exchange rates
between the British Pound and Euro
on the one hand, and PLN on the other
(in year 2020, unfavourable exchange
rates resulted in PLN 60.0m exchange
rate loss). This effect was partially offset
by higher interest costs of PLN 49.2m,
resulting from APM network expansion
(higher IFRS 16 lease balances) and new
Loan agreements and Bonds issuance
in 2021.
10
Other consists mainly of APM production & sale (to third parties) and marketing and IT services (intercompany and to
third parties).
11
Transactions between segments are eliminated upon consolidation and reflected in the ‘inter-segment elimination’ row.
Financial review
continued
39
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the boxManagement report
Sustainability report
Financial statements
Corporate governance
About the report
Profit before tax
Profit before tax increased by 54% (PLN
712.8m) from PLN 463.1 in 2020 to PLN
712.8m in 2021 as a result of the factors
described above.
Income tax expense (benefit)
Income tax expense increased by PLN
109.9m to PLN 221.5m for the year
ended 31 December, 2021, from PLN
111.6m for the year ended 31 December,
2020. This change was primarily due to
the increase in profit before income tax
in the year ended 31 December, 2020
and unrecognised deferred tax assets
from losses incurred in the UK.
Profit from continuing operations
Profit from continuing operations
increased by PLN 139.8m to PLN 491.3m
for the year ended 31 December, 2021,
from PLN 351.5m for the year ended
31 December, 2020, as a result of the
factors described above.
Profit from discontinued operations
amounted to PLN 0.3m for the year
ended 31 December, 2021, as compared
to a loss of PLN 1.3m for the year ended
31 December, 2020, resulted from
liquidation of subsidiaries in Brazil
and Malaysia, and deconsolidation of
a Subsidiary in France which resulted
from loss of control as subsidiary went
under liquidation and is controlled
by state appointed liquidator. While
several operations were discontinued
in the years ended 31 December, 2017
and 2016, no further operations have
been discontinued since. Most of the
costs of winding-up these discontinued
operations were incurred in the years
ended 31 December, 2017 and 2016,
but the Group still recognises income
and cost from discontinued operations
as the winding-up of certain of these
discontinued operations in the years
ended 31 December, 2016 and 2017 are
still ongoing. However, the remaining
costs of these discontinued operations
are not expected to be material
(approximately PLN 1m).
Net profit
Net profit increased by 40% (PLN
141.4m) from PLN 350.2m in 2020 to
PLN 491.6m in 2021 due to the factors
described above.
Operating EBITDA
Operating EBITDA increased by 46%
(PLN 452.4m) from PLN 983.6m in 2020
to PLN 1,436.1m in 2021, primarily as a
result of an increase in revenue, which
was partially offset by an increase in
operating costs, as described above.
Adjusted EBITDA
Adjusted Operating EBITDA (calculated
as operating EBITDA plus costs related
to the recognition of the incentive
program) increased by 64% (PLN
632.6m) from PLN 993.7m in 2020
to PLN 1,626.4m for 2021. Operating
EBITDA Margin decreased by 7.7 pp
to 31.2% in 2021, from 38.9% for the
year ended 31 December, 2020. This
decrease was partially driven mainly
by Mondial Relay acquisition which is
running lower margin PUDO delivery
network in comparison to high margin
APM network in Poland.
Adjusted Operating EBITDA Margin
decreased by 4.0 pp to 35.3% for the
year ended 31 December, 2021, from
39.3% for the year ended 31 December,
2020.
Operating EBITDA per geographical
area
Poland
Poland’s operating EBITDA increased by
44% (PLN 454.6m) from PLN 1,027.8m
in 2020 to PLN 1,482.4m in 2021. This
increase was primarily the result of the
revenue growth in the Group’s APM and
to-door segment, partially offset by an
increase in general costs by PLN 488.3m,
or 33%, to support the further growth
and development of its business.
Other international
Operating EBITDA for the international
segment decreased by 183% (PLN
80.5m) from a negative Operating
EBITDA PLN 44.1m in 2020 to a negative
Operating EBITDA of PLN 124.6m
in 2021. Although revenue in the
international segment increased, the
increase was more than offset by higher
logistic costs per parcel as a result of a
new contract with one of the Group’s
international courier partners. However,
these higher logistic costs will decline
if parcel volumes increase, as this new
agreement contains an arrangement
that lowers the price per parcel when
higher parcel volumes are obtained by
the Group. Additionally, the increase in
revenue was also offset by favourable
exchange rates between the British
Pound and other currencies, as well as
additional investments in general costs
(such as sales and marketing) to support
the growth of the international segment
of the business of the Group.
Financial review
continued
Sustainability
report
41
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
FIND OUT
MORE HERE
We believe that to
develop as a company and
market leader, we must
listen to the needs of our
customers, employees,
and business partners.
We want to tap into the
potential of technology
to shape a new, more
sustainable reality
together. With creativity
and innovation, we want
to change the lifestyle
of tomorrow, change
cities, accelerate climate
change mitigation and
adaptation, and empower
people and businesses.
Our journey to sustainability
InPost aims to change online shopping behaviour to
create greener communities and more sustainable
deliveries, by reducing last-mile journeys and emissions.
90%
reduction in CO
2
emissions in rural areas
relative to to-door deliveries
1
1
Source: Environmental & Sustainability Report, On
behalf of InPost UK Limited December 2019
For almost 75%
of our customers
it is important for
InPost to take
action to increase
its positive impact
Towards a
sustainable
future
42
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
EMPLOYEES
Very important Important
Not important
Neither agree nor disagree
41%
47%
5%
7%
CUSTOMERS
41%
33%
14%
12%
INVESTORS
53%
42%
5%
EMPLOYEES
Very important Important
Not important
Neither agree nor disagree
41%
47%
5%
7%
CUSTOMERS
41%
33%
14%
12%
INVESTORS
53%
42%
5%
As we conduct regular
dialogue with our key
stakeholders, we understand
that for 88% of our employees
and 74% of our customers
it is important for InPost
Group to take action to
increase its positive impact
and contribute to sustainable
development.
We listen carefully to our investors
who raise the importance of strategic
actions towards climate footprint
reduction. We want to tap into the
potential of technology to shape a
new, more sustainable reality together.
With creativity and innovation, we want
to change the lifestyle of tomorrow,
change cities, accelerate climate
change mitigation and adaptation,
and empower people and businesses.
Towards a
sustainable
future continued
For 88%* of employees it is (very)
important for InPost Group to take action
to increase its positive impact
FIGURE 1 – ESG materiality survey results (I, 2022)
74%* of customers find it
(very) important for InPost Group
to take actions aimed at increasing
its positive impact
95%* of investors find it (very) important
for InPost Group to take actions aimed
at increasing its positive impact on the
environment
* Sum of ”very important’’ and “important’’ responses. ESG pulse check, Survey conducted in January to February 2022, 1009 respondents.
43
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
InPost is perceived by
stakeholders as a leading
brand in the e-commerce
market (90%), stakeholders
as standing out from the
competition (87%), leading on
the e-commerce market (85%),
constantly developing and
innovative (82%)
2
. This is how I’d
imagined this company, back in
2006. We have set the bar high
and we have reached it. Today
we redefine the landscape
of e-commerce and we are a
significant partner within the
value-chain of leading global
consumer brands including
Amazon, Vinted-CCC and
Modivo. What would happen
if InPost did not exist? In our
home market we deliver HALF
of all newly generated parcels
3
.
We add around PLN 6b yearly
to the national economy,
where at least half is NEW
value-added. We are the most
climate-friendly model of
delivery available on the market
emitting 75% less CO
2
than
traditional to-door services.
Looking forward to 2025,
2030 and 2050 I want InPost
Group to become a leader
of green and sustainable
e-commerce, a role model
for others. What will happen
in future thanks to InPost’s
presence? An APM can be
something more. A recycling
point where customers bring
electronic devices that they
no longer use. A sensor of air
quality in big cities. There’s a
lot more to come. And to do
that we need to collaborate.
GRI [102-12]: With that in mind,
we have joined recognised
and trustworthy initiatives
such as UN Global Compact,
EVCOM programme in France
and one of the first in the
industry - Science Based
Targets Initiative funded by
CDP, UNGC, WRI and WWF.”
Rafał Brzoska
CEO, InPost Group
The impact we have
and the role we can play in
sustainable development
2
ESG pulse check, conducted in Jan-Feb 2022, 1009 respondents.
3
Comparison with both the regional median and historical market trends in Poland shows that InPost’s parcels were
“extra” parcels, that would not materialise without the introduction of our business model.
44
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Sale SortingFulfilment Collection Receipt ReturnsLast-Mile
MERCHANT EMPLOYEE/COURIER CUSTOMER
Transport
The impact we have and the
role we can play in sustainable
development continued
New, innovative services
Packaging innovations
(closing loop, recycling)
Quality of services
Accessibility of APMs/PUDOs
and geographical coverage
Cyber security and high
technology standards
Low-carbon last-mile delivery
Energy-efficiency on sites and of APMs
Health and safety standards
Integrated management systems
Employee development and engagement
Diversity at workplace
Couriers, education and engagement
Strengthening cooperation with suppliers
and others in the value-chain
Technology driven-efficiency in value chain
Wide geographical coverage
and accessibility
Seamless customer
experience
Large selection of merchants
New services aligned with
e-commerce development
and sustainability drivers
Collaboration with local
communities and cities
Key products brief
Parcel locker
Deliveries to Automated Parcel
Machines (‘APM’) and pick up
drop off (‘PUDO’)
Courier to-door
Deliveries to the recipient –
classic courier service
Fulfilment
Comprehensive warehousing,
packaging and logistics
services
InStore – packaging
Sales of boxes and packaging
materials
eGrocery
Delivery services for food and
FMCG – to dedicated machines
and to the recipient, using the
InPost Fresh application
45
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
FIGURE 2:
Distribution of value retained and
distributed (2021) GRI [201-1]:
Distribution of value retained and
distributed (2020) GRI [201-1]:
2021
2.35 bn
51.3%
2.23 bn
48.7%
Economic value retained
Economic value distributed
2020
1.95 bn
77.7%
0.56 bn
22.3%
Our highly efficient
business model is based
on a flywheel effect that
drives superior growth.
We deliver value by improving the
convenience and efficiency of the
delivery experience, and empower
growth in our partners through the
services we provide.
GRI [201-1]: In 2021, the economic
value generated by the whole InPost
Group with Mondial Relay was over
PLN 4.6 bn; 48.7% of which was
distributed to stakeholders (26pp
more than in 2020), Shareholders and
employees were the groups receiving
the largest shares, with shareholders
receiving 61% of the total (up 25pp on
2020), and employees receiving 27%.
The impact we have and the
role we can play in sustainable
development continued
Please be aware that the data presented above is not
consistent with EBITDA.
46
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
We also benefit the markets in which
we operate. In Poland, our main market,
InPost is responsible for delivering half
of all newly generated parcel
4
. As a
result, we estimate that we added circa
PLN 1.9b
5
to the national economy,
with another PLN 2b contributed by
our subcontractors.
6
Meanwhile, the
increase of e-commerce efficiencies
adds another PLN 4b. We can
conservatively assume that at least half
of it is new value-added, that would
not be delivered by other, less efficient,
companies. We also contribute to the
emergence of new businesses, which
accounted for around PLN 1.125b in
additional consumption in 2020, further
boosting Poland’s GDP.
With the ESG factors at the very
heart of the business, we help to
secure a sustainable future for all our
stakeholders. We understand our
role in the face of the current climate
crisis. 98.6% (KPI for turnover) of our
activities is taxonomy-eligible. Our
logistics operates through our own
fleet as well as a network of more than
7,600 independent couriers in total
(this means that 100% of our couriers,
who are also drivers, are independent
contractors). GRI [302-1]: In Poland we
use energy in 45 of our own warehouses
and fulfilment centres as well as
through data centres
7
. In 2021, for
example, we have used 80101 MWh;
288364 GJ to power our home-market
operations.
This is equal to the energy consumption
of almost 9200 homes (based on EU
average). Our innovative business model
already lowers GHG emission up to
75% compared to traditional door-to-
door deliveries. We want to do more to
support green transformation of the
economy than ‘greening’ the last-mile
experience. As one of the first capital
groups in CEE and e-commerce we
have joined the Science Based Targets
Initiative. Our goal is to achieve full
climate neutrality of the whole value-
chain (scope 1, 2 and 3) in all markets by
2040 and within next five years to close
the loop in our own operations.
We plan to expand scale, accessibility
and proximity of our services for
customers. This will increase the
potential for us to have a beneficial
impact on climate change.
Optimisation of deliveries permits
gradual reduction of shipment prices by
30%, which in turn facilitates purchases
by individuals who, for financial reasons,
could not afford them before. As a
result, we help the market to open up
for previously excluded consumers. We
support sustainable consumption. The
convenience of nearby lockers, which
additionally help facilitate returns, gives
consumers additional reassurance.
Even though for many years InPost has
been active in the environmental and
social field, and has been recognised as
an aware and engaged company, 2021
was a groundbreaking year. Alongside
the IPO and Mondial Relay acquisition,
an ESG strategy was developed, and will
be integrated into business processes to
align with the principles of sustainable
development.
Thanks to our ESG strategy,
InPost Group will:
implement a structure of
management of ESG issues,
including the responsibilities of
the Supervisory Board and the
Management Board
develop and implement a number
of policies and strategies, including
the strategy for decarbonisation,
social engagement, and the
environmental policy, as well as
implementing solutions, which
have proven successful in Poland, in
other markets
monitor progress in meeting
targets
report progress to internal
and external stakeholders on an
ongoing basis
4
Comparison with both the regional median and historical market trends in Poland shows that InPost’s parcels were “extra” parcels, that would not materialise without the introduction of our business model.
5
Value-added is the most important component of GDP which, according to the methodology of national accounts, accounts for more than 85% of this indicator (the other components are taxes on products less subsidies to them).
6
Subcontractors other than couriers, who are included in direct impact; further impact estimated based on the Input-Output model.
7
Franchise branches are not included in the calculations.
The impact we have and the
role we can play in sustainable
development continued
47
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Our ESG ratings
Sustainalytics 25.3 Medium risk
MSCI BBB
ISS ESG C-
FTSE 2,3
GRI [103-1, 103-3]: In creating our first
five-year ESG strategy, we leveraged the
strength of the Group’s value-creation
model, with its focus on continuous
improvement, efficiency, and excellence
in the customer experience. As a
purpose-driven company, we strongly
believe that a robust ESG framework
and governance structure are essential.
We have a need for a more structured
approach that will help accelerate
the growth of InPost and enable a
Europe-wide impact. The ESG strategy
is adapted to the business model
and fully integrated with the business
strategy. This means that it takes into
account trends in e-commerce, covers
the risks and opportunities identified for
the company, and encompasses areas
where a more structured approach is
required from stakeholders. In order to
help maximise real impacts, the ESG
strategy both aligns with regulations
(preparing for future regulatory
change) and links to the United
Nations Sustainable Goals (SDGs) and
international initiatives such as the UN
Global Compact to create a robust,
comprehensive foundation on which to
apply the best practices in sustainable
business.
We have identified three areas where
we can most effect positive change;
for our clients, our people, and for the
planet. These form the main pillars of
our ESG strategy. For each pillar, we have
set out our ambitions, commitments
and targets. Each is accompanied by
specified timeframes, scope, reach, and
KPIs.
We have a positive contribution to
make to the global transition to a more
sustainable and equitable future for
all. We are aligned to the SDGs and
have identified areas where we can
have a real impact, using our strengths
and experience to create solutions to
tackle climate change, promote gender
equality, improve the quality of life in
cities, and combat the geographical
exclusion of rural areas.
Our strategy and commitments
Our ESG strategy creates a framework that will prepare the
company for future challenges and meet the expectations
of our diverse range of stakeholders.
We aren’t starting from scratch. InPost has been active in the
environmental and social field for many years, recognised as an
environmentally aware and socially engaged company. However, 2021
was a groundbreaking year. Alongside the IPO and Mondial Relay
acquisition, we developed an ESG strategy to support the Group’s
integration. Today, ESG is one of four priorities in our business strategy.
So, ESG, climate risks, and value-creation will act as a guide to our
growth alongside maintaining our number one position in Poland,
accelerating opportunities on a pan-European scale, enhancing the
customer experience, and delivering new services. We are well-placed
to build on this success and do better tomorrow.”
Adam Aleksandowicz
CFO
Towards a
sustainable
future continued
48
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
IN_
PLANET
IN_
CLIENT
IN_
PEOPLE
PILLARS
WE DELIVER
low-carbon e-commerce
WE CHANGE
the lifestyle of tomorrow
WE MOTIVATE
our employees and business partners
AMBITION
We are climate-neutral across the
markets where we operate. With this, we
not only protect the planet, but also care
for the quality of life of our customers.
We change the lives of our customers and
their environment encouraging them to be
more sustainable.
Our strength lies in the skills and commitment
of our employees and business partners,
which is why their satisfaction is one of the
cornerstones of our activity.
THEMATIC
AREAS
We are committed to decarbonisation,
through the successive improvement
of operational efficiency
We support the second-life of
products and raw materials
We create innovative and sustainable
services
We improve the quality of life in cities
We are part of local communities
We are committed to the development of
our employees
We support the growth of our business
partners
Diversity is what lets us grow
COMMITMENTS
We declare to be NET ZERO until
2040 in scopes 1, 2 and 3 in
accordance with SBTi
By 2024, we will ensure that 100% of
packaging in our own operations will
come from recycled materials and it
will be possible to process them in
recycling processes
We set the direction of changes in
the industry by implementing at least
two sustainable consumer solutions in
e-commerce a year
InPost is the first choice of customers
(industry leadering NPS in all markets)
We support our local communities
by creating community involvement
programmes reaching two million
beneficiaries
The level of commitment of our employees
will not be lower than 50% (according to the
Kincentric methodology)
We will employ 1,000 employees and
couriers as a result of the implementation
of programmes related to equalising of
opportunities on the labour market
We create a workplace that thrives on
diversity. Strong support for gender equality
is a foundation for our growth (30% of the
Management Board and N-1 of the InPost
Group are women by 2026)
Our UN
Sustainable
Development
Goals
Our ESG strategy framework
Towards a
sustainable
future continued
49
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
8
InPost image research, Kantar, X 2021
9
In comparison with 1990
Finding solutions is gaining urgency
as e-commerce grows rapidly and is
estimated to make up 21% of total
global retail spending by 2025.
Being the leader in the e-commerce
ecosystem in Europe means taking
responsibility for the challenges
that lie ahead and creating new
standards. Although APMs and
PUDO business models are the most
sustainable forms of delivery – creating
GHG emission levels 75% and 20%
lower than door-to-door deliveries
respectively – we constantly strive to
improve our contribution to sustainable
consumption and carbon neutrality.
This also reflects customer expectations.
In 2021, 84% of parcels delivered
by InPost in Poland were sent to
APMs. Moreover, in a recent survey 80%
of respondents said they felt InPost
APMs are an environmentally-friendly
shipping method.
8
At each stage of APM or the PUDO
experience, from placing an order, to
providing transport and collecting the
package, we have already launched
services and solutions that enable us to
reach our zero-emissions and circularity
targets.
OUR COMMITMENT
WE DECLARE TO BE NET ZERO
UNTIL 2040 IN SCOPES 1, 2 AND 3
IN ACCORDANCE WITH SBTI
We do not want the operations of the
InPost Group to negatively impact the
planet or contribute to climate change.
We want to support progress towards
goals set by Paris Agreement, reclaimed
at COP 26 – EU carbon neutrality in
2050, 55% reduction of emissions by
2036, and to work to reduce the gap
between existing emission-reduction
plans and what is required to reduce
emissions, so that the rise in the global
average temperature can be limited to
1.5 or 2 degrees. That is why we will strive
to achieve climate neutrality, which
we understand as limiting emissions
in absolute terms to a minimum and
neutralising residual emissions in the
whole value chain (scope 1-3), based on
the commonly recognised reduction
approach indicated by the GHG Protocol.
We want to validate our goals by the
Science Based Targets initiative.
BY 2024 WE WILL ENSURE THAT 100%
OF PACKAGING USED IN OUR INTERNAL
OPERATIONS IS SOURCED FROM
RECYCLED RAW MATERIALS AND WILL
BE RECYCLABLE
We want InPost to operate with respect
for the planet’s natural resources.
Therefore, where we do have an influence,
such as our internal operations, we intend
to implement a closed-loop circulation
of raw materials to prevent waste
generation. In our internal operations, we
use the same type of packaging as those
offered for sale, along with packaging
used in the fulfilment area, including
cardboard boxes, foil, fillers, and tapes.
IN_PLANET
We deliver low-carbon
e-commerce
In the e-commerce sector we believe reducing
greenhouse gas (GHG) emissions and waste from the
production of packaging materials are two of the most
important issues we face.
100%
Recycled packaging materials by 2024
Towards a
sustainable
future continued
50
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Direct impact on SDGs specific targets
SDG TARGET
GRI [103-2]: InPost GROUP
CONTRIBUTING ACTIONS -
EXAMPLES
Integrate climate change measures
into national policies, strategies
and planning (13.2)
ESG strategy implementation
SBTi commitment
By 2030, substantially reduce
waste generation through
prevention, reduction, recycling
and reuse (12.5)
Electro Return programme
Multiuse packaging (co-operation
with Modivo)
Blue Angel certified foils in use
Encourage and promote effective
public, public-private and civil
society partnerships, building on
the experience and resourcing
strategies of partnerships, data,
monitoring and accountability
(17.17)
InPost Green City programme
launch and expansion
United Nations Global Compact
membership
Partnership with Transport for
London
Our Contribution to SDGs
We focus on areas of significant
importance to quality of life, as
indicated by the SDGs: SDG 9 (Industry,
Innovation, and Infrastructure), SDG
12 (Responsible Consumption and
Production), SDG 13 (Climate Change),
and SDG 17 (Partnerships for the Goals).
The most concerning for the markets
where InPost operates is the stagnation
of progress on tackling climate change
(SDG 13). As one of the most complex
issues, it also requires the most
urgent action.
For each of our major markets, there
will be different paths to achieving our
goals at country-level. For example,
Poland’s level of recycled materials
usage lowered from 11.6% in 2015 to
9.8% in 2019 (SDG 12, Responsible
Consumption and Production). SDG 9
reached its expected target with major
progress in France and the UK, with
Poland facing significant challenges, yet
still progressing with expenditures on
R&D growing from 1% of GDP in 2015
up to 1.3% in 2020. SDG 17 is on track
in France and the UK in regard to the
expected speed of transformation.
Three targets for SDG 9 are covered under Pillar 2 –
We CHANGE the lifestyle of tomorrow.
Towards a
sustainable
future continued
51
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Change in CO
2
emissions (kt) in 2020
-160
-140
-120
-100
-80
-60
-40
-20
0
20
40
60
100%90%80%70%60%50%40%30%20%10%0%
Share of InPost shipments replacing traditional couriers
How We Impact the Planet
Our objective is to grow while
reducing our negative impact
on the environment. Thanks to
the APMs business model, InPost
operations contribute to the reduction
of e-commerce’s carbon footprint.
Compared with traditional courier
deliveries, the APMs delivery system
emits up to 75% less CO
2
than to-
door in Poland services. Even if half
of InPost parcels are new streams,
lower emissions from shipping that
we took over from traditional couriers
contributed to our reduction of the
overall balance of emissions by 47 kt
CO
2
in 2020
10
. Moreover, thanks to
InPost, customers in Poland alone have
made 100 million short walks to collect
their parcels instead of using a car or
public transport. This adds to another
significant emission reduction.
In France, we provide a similar
environmental benefit with our PUDO
services. They reduce the carbon
footprint of a parcel by 20% and
decrease urban traffic resulting in 22%
fewer vehicles per km
2
. This is why 70%
11
of Mondial Relay’s customers believe
that the PUDO solution is the most eco-
friendly delivery method compared to
delivering parcels directly to the home.
In alternative reality, the
parcels handled by InPost
are not shipped.
InPost’s operations lead
to extra CO
2
emissions of
43 kt in 2020.
InPost takes over 50% of
shipments handled by
traditional couriers.
InPost’s operations help
avoid extra CO
2
emissions
of 47 kt in 2020.
All shipments handled
by InPost are sent by
traditional couriers.
InPost’s operations help
avoid extra CO
2
emissions
of 137 kt in 2020.
The calculation is rested on an assumption that unsent products were produced, i.e. we only look at emissions
related to transport. Another question is whether InPost generates more demand for merchandise with a high
carbon footprint or that manufactured in an environmentally-friendly manner. Emissions data related to courier
services and InPost shipments are based on emission calculator - InPost v2.6. Analyses of the socio-economic
impact of InPost operations in Poland made on the basis of the latest updated data from the Office of Electronic
Communications (for 2020). Due to the lack of data for 2021, it was impossible to update the analyses.
1 2 3
Scenario 3
Scenario 2
Scenario 1
10
Assuming that InPost took over 50% of parcels previously handled by traditional couriers. The calculations are
based on an assumption that the non-shipped products were actually manufactured, i.e. we only compare transport-
related emissions. Data on emissions related to courier services and shipments completed by InPost are sourced
from InPost’s Emissions Calculator v2.6 for Poland.
11
OpinionWay study on the delivery habits of private individuals: Home delivery vs pick-up points conducted by
Mondial Relay - January 2021
70%
of Mondial Relay’s customers believe
that the PUDO solution is the most
eco-friendly delivery method
Towards a
sustainable
future continued
52
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
0k
2k
4k
6k
8k
10k
2020
2021
Polish subsidiaries
tCO2e
Total direct emissions of GHGs
+82%
0k
2k
4k
6k
8k
10k
2020
2021
Polish subsidiaries
tCO2e
Total direct emissions of GHGs
+82%
0k
5k
10k
15k
20k
25k
30k
Total indirect emissions of GHGs
2020
2021
Foreign countries (FR)
tCO2e
+50%
0k
5k
10k
15k
20k
25k
30k
Total indirect emissions of GHGs
2020
2021
Foreign countries (FR)
tCO2e
+50%
0k
50k
100k
150k
200k
300k
250k
Indirect emissions SCOPE 3 of GHGs (tCO2e)
Total indirect emissions of GHGs
2020
2021
Polish subsidiaries
2020
2021
Foreign countries (FR)
tCO2e
+26%
Figure 3 Scope 1 emissions GRI [305-1] Figure 4 Scope 2 emissions GRI [305-2]
Figure 5 Scope 3 emissions GRI [305-3]
What is our climate footprint?
GRI [305-1, 305-2, 305-4]: We are
aware that transportation is the most
polluting sector in Europe when it
comes to emissions (28% of emissions
comes from transport). Domestic
transportation emits 820 MtCO
2
e a year,
accounting for 21% of EU emissions
12
.
To emit this much CO
2
, a plane would
have to circle the earth approximately
230 thousand times. As a result we are
actively monitoring our environmental
impact in this area. We monitor GHG
emissions in scope 1, 2 and 3 (in line
with GHG Protocol methodology)
within the markets of key importance
to our organisation: Poland and France.
We will start monitoring emissions in
other markets from 2022. Cumulative
emissions in 2021 for scopes 1 and
2 were 33770.97 tCO
2
e (PL). It is the
equivalent to that produced by driving
137m km, or between London and
Warsaw almost 84 times. The highest
emissions of the Group are recorded
in scope 3, or the indirect emissions
in the value chain, which are mainly
associated with fuel consumption of
courier vehicles (external), but also with
the production of parcel machines (used
in markets where InPost operates) and
the purchase of equipment and raw
materials. Energy-related emissions,
which are another significant source
of greenhouse gases, or scope 2,
12
Net-Zero Europe report by McKinsey&Company.
13
Carbon footprint from the entire company value-chain calculated separately for Poland and France.
14
The carbon footprint for a parcel delivered to-door is on average 0.659 kg CO
2
, for the whole route of the parcel and 0.294 kg CO
2
of this is attributable to only the last-mile. The
average result for deliveries to automated parcel machines is only 0.229 kg CO
2
over the entire route and only 0.075 kg CO
2
for the last-mile. Source: InPost Footprint Calculator v.2.6.
known as the “last-mile” – our emissions
in Poland are up to 75% lower than
those of competitors delivering parcels
in the to-door system.
At InPost, we understand the challenges
related to climate change. In 2021,
we analysed the resulting risks and
opportunities for our organisation
(TCFD section on page 103).
amounted to 24998.6 tCO
2
e (PL) in 2021.
(the equivalent of 100 million km or
driving Warsaw to London more than 61
thousand times). In 2021, the emission
factor per package remained at a similar
level as in the previous year, which is
0.57kg CO
2
/parcel
13
in Poland and 0.48kg
in France (compared to our industry
peers, emissions from 0.2 kg/ letter for
companies shipping mostly letters up to
0.8kg/parcel for parcel shipment)
14
. The
total increase in emissions in 2021 for
the entire organisation is related to the
launch of new logistics centres and the
delivery of a larger number of parcels (an
increase from 310 m to 518 m).
InPost Group’s ambition is to offer zero-
emission delivery within less than two
decades. Our goals are supported by our
involvement in the international Science
Based Targets (SBTi) initiative, which
promotes responsible and transparent
setting of carbon footprint reduction
goals based on scientific knowledge.
Lower emissions natively support
the business model implemented in
our organisation: deliveries to parcel
machines and collection points. It allows
us to achieve much lower emissions
than the logistics of traditional courier
companies delivering parcels directly to
customers. According to estimates, at
the final stage of parcel delivery – also
Towards a
sustainable
future continued
53
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
infrastructure solutions. In the case of
InPost in Poland, this means, amongst
other things, placing logistics centres
in buildings with a BREEAM certificate
of Good as a minimum (most of all
own branches have such a certificate,
and each subsequent one will be
certified at least at the same level, or
the BREEAM Excellent level). These
buildings are subject to external audits
and an integrated energy management
system ISO 50001 is planned to be
implemented. In France, all new building
will be BREEAM, HQE or LEED certified.
SBTi is gradually becoming
the global standard for
decarbonization, which is why
at InPost we cannot aim for
anything less. As the majority
of our emissions are in scope
3, meeting decarbonisation
targets will require close
cooperation with our
business partners along the
supply chain. It presents
another opportunity to grow
and transform together.”
Izabela Karolczyk-Szafrańska
Marketing Director, InPost Group
What actions do we take?
GRI [103-2]: Issues are critical to us.
This manifests itself through five
implemented environmental targets
with measurable KPIs to reduce
the environmental impact of our
operations by the end of 2022, defined
in our environmental policy. They are: (1)
a reduction of exhaust emissions from
our vehicles (2) a reduction of plastic
and paper waste; (3) to provide services
in environmentally friendly conditions;
(4) an improvement of energy
efficiency; (5) continuous improvement.
In Poland the envinronmental policy is
linked to all policies of the Integrated
System and is managed in accordance
with ISO Standard 14001. In 2022
we continue to set coherent and
integrated environmental governance
in the whole Group based on best
market practice and recognized
standards. However, in France we
concentrate on energy efficiency,
waste management and carbon
footprint as stated in key policies
(Regulatory energy audit NF EN 16247
Standard, Waste Sorting 5 Streams
Decree 2016-288 and Carbon Footprint
policy). GRI [302-1]: As a basis, we track
our energy consumption levels: total
energy consumption for Poland and
France was 52,069.5 MWh in 2020 and
88,644.8 MWh in 2021 (70% increase).
The most important step on the way to
meeting our commitment was joining
Science Based Target Initiative (SBTi).
This means in 2022, we will be working
on the development of emission
reduction pathways based on scientific
modelling in reference to the GHG
Protocol, which will consider the growth
plans for InPost Group. Furthermore,
the pathways are revised on a regular
basis so that they can be adapted to the
evolving situation and company’s needs.
This means the climate neutrality target
we set for InPost Group considers the
company’s growth plans, and indicates
tools ensuring the flexibility of reactions
to the evolving business environment.
We have already achieved Mondial
Relay’s commitment to the EVCOM
programme, whereby Mondial Relay
adopted an emissions reduction goal
of 8% over the next three years. The
company also implemented several
solutions contributing to GHG emissions
reduction: more than 95% of the
transport vehicle fleet complies with the
Euro 5 and 6 standards, which provide a
new restriction in terms of atmospheric
pollution that reduces the quantity
of pollutants emitted by heavy goods
vehicles. Furthermore, 40% of Mondial
Relay’s fleet (company and service
vehicles) is made up of hybrid vehicles.
Knowing the sources and scale of
emissions in each scope, we take the
most significant effort in three areas
such as vehicles, APMs and logistics
centres energy efficiency.
Although delivery to APMs is the most
sustainable form of courier delivery, we
are still implementing new solutions
to gradually minimize our impact on
the environment. That is why we are
already launching innovations that
will make APMs themselves a tool for
achieving carbon neutrality.
In 2021, we started testing
autonomously powered APMs that are
equipped with photovoltaic panels.
They do not use the power grid (which,
despite varying national power mixes,
usually involves consumption of energy
from coal or other fossil fuels). Instead,
they operate on the basis of renewable
energy that they have produced
themselves. In addition, in cooperation
with Green Way, we will, wherever city
space allows, install electric vehicle
charging stations near the APMs and
similar solutions will be provided for
InPost logistics centers. The process of
building the charging stations network
started in 2021 and will be continued
in following years (see best practice).
Another example of green investment
are screenless APMs only operated
remotely via the InPost application that
will further reduce associated emissions
previously spent on screens (see best
practice). InPost also plans to further
install air quality sensors (80 devices of
this type have already been installed
in 2021, mostly in cities participating in
InPost Green City programme), anti-
smog paving stones, and using plants
that absorb air pollutants alongside
APMs. They also absorb rainwater, and
this ecosystem is cooling APMs, thus
decreasing energy consumption which
finally results in decreasing emissions.
An important tool for reducing energy
consumption is investing in certified
Towards a
sustainable
future continued
54
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
15
Outcome of assessment developed by InPost in Poland in 2020.
We expanded our delivery and service fleet of electric
vehicles by 250 in Poland this year. It includes the
Mercedes e-Sprinter, and in 90% Nissan Voltia e-EN200
with capacity up to 10m3 which cover major Polish
cities: Warsaw, Krakow, Lodz, Wroclaw, Poznan, Gdansk,
Bielsko-Biała, Zielona Góra, Szczecin, Torun, Bydgoszcz,
Katowice, Opole, Częstochowa and Piotrków Trybunalski.
BEST PRACTICE
Let’s RE-charge
To achieve climate neutrality, we take
a broad view of reducing emissions
and do not limit ourselves only to the
implementation of APMs powered by
renewable energy. In cooperation with
Green Way, we will develop a network
of AC and DC electric vehicle charging
stations. We want them to supply not
only InPost’s growing electric car fleet
but also to be generally accessible to
residents living in the vicinity of parcel
lockers. As 50% of car owners declares
their willingness to buy an EV
15
, we
strongly support the development of
public EV infrastructure. What’s more,
we plan on investing in our internal
EV chargers network – all 30 InPost
branches in Poland are to be equipped
with such devices.
Our efforts have already been
appreciated – we were awarded a
special prize at the e-Mobility Media
Awards and were recognised as a
Brand of the Year 2021 by the Polish
Association of Alternative Fuels.
GRI [305-5]: What’s most important is
that we have already delivered nearly
eight million parcels via the EV fleet and
diminish emissions by 356,87 TCO
2
e in
2021.
“If we want to deal effectively with
climate challenges, we must make
green resources, such as renewable
energy, become even more widely
available, ceasing to be only a luxury.
The implementation of infrastructure
solutions, such as chargers for
electric cars at APMs, for example in
frequently frequented places, is one of
the most important steps on the way
to the systemic change of residents’
expectations, as well as the way we
think about our urban spaces.”
Rafał Czyżewski
CEO, GREEN WAY
BEST PRACTICE
Less is more
Our research and development team
works on the constant improvement
of solutions that have already been
implemented. One of the solutions
currently being tested is the screenless
APM. Thanks to the elimination of the
traditional screen and the use of a QR
code scanner, we save space that can
be used for more lockers. It will be
equipped with motion sensors which
will activate the device only after it
senses the presence of an approaching
client. It will also have a set of solar
panels that will enable it to self-charge
and thus make it independent from
the grid (even in highly unfavourable
weather conditions). All these
innovations contribute to the significant
reduction of energy consumption
by over 63%
16
and a decrease in raw
materials usage, thus making screenless
APMs far more sustainable. It’s another
step on the path to becoming carbon
neutral. The machine will be fully
compatible with the InPost app.
After a successful pilot phase, screenless
APMs will be deployed on a wider scale.
“The screenless APM is one of the
solutions that will play a role in
InPost’s decarbonization pathway.
A lower impact on the environment,
higher efficiency, an even better user
experience – these are improvements
in the three most crucial areas
for InPost. Apart from lower
energy usage, we perceive it as an
opportunity to broaden the access to
InPost services in distant locations
with limited access to utilities.”
Wojciech Mazur
Head of Global APM Network
Development
16
Screenless APM uses 36.5 W while NEW FM
OUTDOOR model (the most popular model
of parcel lockers) uses 100 W, data for APMS
charged with 230V.
Towards a
sustainable
future continued
55
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
What is our waste footprint?
[GRI 301-1, 301-2]: In retail, e-commerce
sales are expected to grow annually by
6.3% globally between 2021 and 2025
17
.
As the e-commerce market grows,
so does the use of materials such as
stretch foil. As an “e-commerce enabler,”
we see for ourselves the importance
of reducing the consumption of
packaging materials and raw materials
used in online shopping. When it comes
to strech foil in 2021 we used 11.64t of
this material. According to the Ellen
McArthur Foundation, less than 14%
of the nearly 86mt of plastic packaging
produced globally each year is recycled.
To improve those results, in 2021 we
introduced recycled materials to our
services, which means 127t of poly
mailers used came from recycled
materials in 2021.
Packaging materials are not the only
category of used materials in InPost
Group. A significant portion of the
materials are the raw materials needed
to build the APMs. In 2021, we used
magnelis, aluminum, carbon black
steel, and stainless steel. A register of
materials used for the construction of
APMs will be kept in forthcoming year.
[GRI 306-1, 306-2]: Most of the identified
waste is derived from sorting and
storage operations (cardboard and
foil) and are largely non-hazardous
and recyclable (cardboard). Despite
having appropriate regulations listing
prohibited contents of parcels, there
are still cases of customers sending
prohibited substances, which in case of
damage to parcels generates hazardous
waste. Although as a company we have
no possibility to directly influence the
number of such cases, we notice its
annual decrease.
We strive to use reusable or recyclable
packaging in our sorting and storage
facilities. We also selectively collect
waste in our facilities and offices. Our
environmental policy is to reduce the
use of paper and plastic.
We do not identify any threats of
waste generated for the environment
as we work with reputable waste
management companies that comply
with local legislation.
[GRI 306-3]: InPost Group generate
several types of waste. 99% of waste
is generated by non-hazardous waste
of three kinds: municipal mixed waste
(generated by employees), paper and
cardboard packaging, and plastics
(generated by work processes coming
mainly from the process of transporting
shipments).
Table 1 Waste generated in Poland in 2021
[GRI 306-3]
Waste
composition
Waste generated
(composition)
Total weight in
tonnes
in 2020
Total weight
in tonnes
in 2021
Non-hazardous Municipal mixed waste 6,479 11,104
Non-hazardous Paper and carboard packaging 752 1,253
Non-hazardous Plastic/stretch foil 342 383
Hazardous Non-regulatory shipments 22 28
Total 7,595 12,769
17
https://www.statista.com/forecasts/220177/b2c-e-commerce-sales-cagr-forecast-for-selected-countries
In 2021, there was a significant increase in the amount of waste compared to 2020 due
to the increase in business activity, especially in the area of parcels handled, as well as
the expansion of the branch network from 54 to 61 locations.
Where is there waste in our transportation process? Couriers
transport smaller parcels in cardboard boxes. If a parcel gets
damaged during transport or if a cardboard box gets wet, for
example due to the spillage of substances from an irregular
shipment, such parcels are repacked into new packaging and
damaged cardboard boxes are stored in our warehouse as waste.
In the case of plastic/stretch foil, waste is generated because of
wrapping pallets with packages, which are protected against
falling out during transportation. The more parcels we have in
the network, the more pallets we need, so in case the number of
metal bars is limited, the branches use wooden carriers. Wooden
pallets need to be wrapped with foil from the bottom up, so that
the parcels do not fall out during shipping, therefore requiring
more stretch foil. Less than 1% of waste is hazardous waste from
non-regulatory or damaged shipments. If the sender or recipient
is unable to accept the shipment in person, we have the right to
dispose of the shipment in accordance. Even though we constantly
educate our customers how to pack, along with what you can
and cannot put in the package, we unfortunately still come across
these types of shipments.”
Bogusław Kryska
Head of the Health and Safety Department
Towards a
sustainable
future continued
56
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Because some materials are hard
to recycle, InPost UK launched a
joint venture with the online beauty
shop Lookfantastic.com which
will allow customers to send back
hard-to-recycle plastic packaging by
dropping it off at their local InPost
Locker, at their convenience.
We have introduced Blue Angel-
certified poly-mailers which consist
of 80% recycled plastic. In 2021, they
already accounted for 78% of sales
of all our foils in December – the
peak season.
Every year we increase the number
of more durable carriers such as
metal grates in which shipments are
transported.
We reuse cardboard boxes in our
warehouses and branches. In
addition, work is underway on the
implementation of FSC-certified
cardboard.
What actions do we take?
[GRI 306-2]: An important factor
contributing to the achievement of
climate neutrality is the optimisation of
the use of raw materials for efficiency to
finally “close” their circulation in supply
chains. Also with such a high level of
waste generated by our business, we
feel it is our responsibility to reduce it
as much as possible. To address this, we
are taking steps to reduce our impact in
this area.
In the field of shipping and main
operations:
We transform toward circularity by
cooperation with our customers: At
the end of 2021 we announced an
introduction of reusable packaging
with possibility for the customer
to return it via an APM – the most
important achievement in circularity
implementation, implemented
in cooperation with Modivo. can
be used up to ten times, and they
are already made from recycled
materials. It is a breakthrough on
the Polish market and a response
to one of the greatest challenges in
the e-commerce industry (see best
practice).
BEST PRACTICE
RE-zip to close the loop
Going circular with packaging is
becoming crucial for e-commerce
operations. This is why InPost has teamed
up with Modivo, the fashion retailer from
CCC Group’s eobuwie.pl, to introduce
Poland’s first reusable packaging system
for online retailers. After receiving their
order, Modivo customers can return the
package by visiting an APM and scanning
a label to send it back to InPost, where
it is disinfected and then returned to
the retailer. The packages are adjusted
to the product size, further improving
the efficiency of the shipping process.
Once proven successful, the system can
be implemented in over 16,000 existing
APMs along with new ones scheduled
for 2022 and the following years. This
effort makes InPost the largest logistics
network providing such solutions. Since
the returns are managed by the InPost
app, the whole process is seamless for
customers. Again, the app provides the
means to manage different technologies
for the best e-commerce experience.
Both business and consumers
are aware of how single-use
packaging is a major problem,
and this is no less applicable to
e-commerce. To develop in a
sustainable manner, we have
decided to face this challenge
together with InPost. By joining
forces, the circular economy
becomes a reality.”
Damian Zapłata
CEO, MODIVO
CCC Group
We strive to make APMs stay
functional for as long as possible,
extending the life of older machines
by equipping them with new
components. As a result, steel
structures, which require the most
raw materials to build, may get a
second life. In 2021 we purchased
new machines for production to
minimise sheet metal waste.
Educating our customers is important
as they are an important element
in reaching a circular economy. To
facilitate the transition to a more
sustainable lifestyle, we run the
YouTube channel “Is Poland eco?”
where we refute many myths, answer
troubling questions, and show various
interesting facts through which we aim
to make ecological awareness more
familiar, accessible, and practical. As
environmental protection and climate
change are broad topics, we also use
our voice to raise awareness for issues
such as biodiversity loss or the negative
effects of littering, and also to promote
sustainable businesses and local
initiatives.
We also aim to educate our employees:
We organise training for employees
to raise environmental awareness.
We use reusable toners.
We segregate our waste according to
five waste categories (in line with EU
regulations) and conduct trainings
to ensure that all our employees are
fully informed and to secure highest
possible level of recycling.
Towards a
sustainable
future continued
57
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
People are at the heart of our business.
It is for them that we are redefining the
customer experience of e-commerce
at the last-mile. We have also received
direct positive feedback from
customers’ with a NPS
18
for APMs of
75 points – the highest among all major
competitors, with innovation, use of
mobile solutions and being green as
major distinguishing factors.
19
91% of
on-line shoppers in Poland choose
InPost APMs as the delivery method.
This means that those potential
customers may abandon the cart due
to the inability to collect the order from
a parcel locker even if the store has a
satisfactory offer.
20
We tap into the potential of technology
to link people and businesses and
give everyone the opportunity to enter
the future today. Sustainable. At your
fingertips. For everyone. We create
new solutions to transform the reality
around us, because we believe that,
OUR COMMITMENT
WE SET THE DIRECTION OF CHANGES
IN THE INDUSTRY BY IMPLEMENTING
AT LEAST TWO SUSTAINABLE
CONSUMER SOLUTIONS IN
E-COMMERCE A YEAR
We want to strengthen our leading
position, using the power of technology
to set new trends and solutions in
e-commerce, which is why we focus on
development and innovation that support
a sustainable lifestyle. In other words, we
intend to launch new market solutions
(such as service, application functionality,
a new hardware and software solution
or a service offering) in the following ESG
areas: circular economy, decarbonisation,
no more food waste, wellbeing, and
counteracting technical and technological
exclusion for seniors and people
with disabilities. Solutions are tested
and launched in at least one market
(commercial deployment).
InPost IS THE FIRST CHOICE OF
CUSTOMERS (INDUSTRY LEADER NPS
IN ALL MARKETS)
We want the customer satisfaction index
to confirm their satisfaction with the way
we use and manage the APMs and PUDOs
network to improve the quality of life in
their cities, how we strive for enabling
sustainable consumption and finally how
we challenge ourselves to make their
everyday routines easier. First, we will
measure the NPS for Poland and France;
other markets will follow in the future.
WE SUPPORT OUR LOCAL
COMMUNITIES BY CREATING
COMMUNITY INVOLVEMENT
PROGRAMMES REACHING
TWO MILLION BENEFICIARIES
We want to be an active participant
in the life of local communities and
tackle future challenges together. Our
commitment refers to the cumulative
number of beneficiaries of community
engagement programmes from 2021
through 2026, aligned with the social
engagement strategy. A beneficiary
is a person who directly benefits from
the project results (such a recipient of
donations, people using purchased
equipment, webinar or workshop
participant, etc.).
IN_CLIENT
We change the lifestyle
of tomorrow
with technology, we can improve our
efficiency and thus make our customers’
lives easier and more comfortable.
With almost 16,500 APMs in Poland,
3,609 internationally and 17,000 PUDOs
across markets with the Mondial
Relay brand, we make people’s lives
easier, while changing their cities into
more pleasant places to live. We are
taking another step and expanding
to towns and rural areas to give their
inhabitants access to new products and
services, including those that are more
sustainable but have been limited to
major cities. This network also equips
small entrepreneurs with the means
to reach new clients and gives them
a cost-effective tool for expansion. In
Poland, APMs deployed in rural areas
add up to almost 30% of all APMs.
18
Net Promoter Score is a method of using a single survey question to gauge customer satisfaction with a
product or service.
19
TNS Kantar study, October 2021
20
InPost image research, Kantar, X 2021
Towards a
sustainable
future continued
58
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
PM10:75%
Fresh
8
2
15
4
3
12
13
1
9
14
7 6
11
16
1. Automated Central Sorting Hub
3. Remote opening of lockers
and sending without labels via
the InPost Mobile app
4. Chatbot and IVR, optimizing the
handling of inquiries (claims robots),
Robotization of processes
and Data Science
6. Multilocker service
7. Eco-friendly electric vehicles
8. Dynamic Courier Routing
9. Refrigerated lockers
11. Indoor Parcel Locker
12. Parcel Locker with an air quality
sensor
13. EV chargers near to Parcel Lockers
14. Screenless Parcel Locker
15. Solar-powered Parcel Locker
16. E-grocery
17. Same Day Delivery
10
5
17
We share our vision with
others. We collaborate
with visionary people;
those who are full of
passion and commitment
and looking for new
challenges.
Whether it means facilitating placing
orders, adding new functionalities
to the APMs to redefine their usage
and impact on their surroundings,
or further simplifying collection, we
are overcoming barriers, growing
local communities to build new
cities together. We are observing the
development of competition in the
Polish market, and at the same time
we face the challenge of implementing
our business model in new markets.
These market conditions are only an
additional motivation for us to continue
our philosophy of operation, continuing
the search for innovative services and
improving customer experience. We
want to surprise the market and set
trends that will be implemented in
Europe after being piloted in Poland.
Just in 2021 we launched four
sustainable services and solutions,
and that’s just the beginning.
Technology, our APM network and IT architecture are the core drivers of the InPost ecosystem
1
Automated Central Sorting Hub
2
Fulfilment
3
Remote opening of lockers and
sending without labels via the
InPost Mobile app
4
Chatbot and Interactive Voice
Response (‘IVR’), optimising the
handling of inquiries (claims robots),
robotisation of processes
5
Artificial Intelligence
and Data Science
6
Multilocker Service
7
Eco-friendly electric vehicles
8
Dynamic courier routing
9
Refrigerated lockers
10
InPost 24-hour Office
11
Indoor Parcel Locker
12
Parcel Locker with an air quality
sensor
13
EV chargers near to APMs
14
Screenless Parcel Locker
15
Solar-powered Parcel Locker
16
E-grocery
17
Same Day Delivery
Towards a
sustainable
future continued
59
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Direct impact on SDGs specific targets
SDG TARGET
GRI [103-2] InPost GROUP CONTRIBUTING
ACTIONS - EXAMPLES
By 2030, reduce the adverse per capita environmental impact of cities,
including by paying special attention to air quality and municipal and
other waste management (11.6)
InPost Green City programme
By 2030, substantially reduce the number of deaths and illnesses from
hazardous chemicals and air, water and soil pollution and contamination
(3.9)
APMs with air quality sensors
Develop quality, reliable, sustainable, and resilient infrastructure, including
regional and transborder infrastructure, to support economic development
and human wellbeing, with a focus on affordable and equitable access for
all (9.1)
APMs deployment in rural areas (almost
29% of total APMs in Poland)
By 2030, upgrade infrastructure and retrofit industries to make them
sustainable, with increased resource-use efficiency and greater adoption
of clean and environmentally sound technologies and industrial processes,
with all countries taking action in accordance with their respective
capabilities (9.4)
EV fleet development
EV charging stations
Support positive economic, social, and environmental links between
urban, per-urban and rural areas by strengthening national and regional
development planning (11.a)
APMs deployment in rural areas
Our contribution to SDGs
With growing APMs and PUDO networks,
we are a constant presence in cities and
becoming a part of the rural landscape.
In having this impact, we want to invest
in innovation and technologies that are
beneficial for inhabitants and result in
them minimising our impact on the
climate and improving the quality of
air. For this purpose, we have identified
four SDGs relevant for reaching this
ambition: SDG 3 (Good Health and Well-
being), SDG 9 (Industry, Innovation, and
Infrastructure), SDG 11 (Sustainable
Cities and Communities) and SDG 13
(Climate Change).
As EU27 face very different challenges
related to infrastructure or urban
development and its impact on health,
than developing countries, the necessary
progress was hindered by the COVID-19
pandemic, and France, Poland and the
UK have fallen behind schedule in most
of them. The most challenging one is
SDG 11 with only mild progress in all three
countries. Even significant progress in
Poland’s number of “green” public buses
from 3.6% in 2015 up to 9.7% in 2019
isn’t sufficient to impact the air quality
in cities – the Pm3.5 dust level declined
only by 2 µg/m3 from 32 in 2015 to 21 in
2019). More positive results are observed
in SDG 9, where France and UK have
reached their targets, with only Poland
still struggling.
The target for SDG 13 is covered under pillar 1 –
We DRIVE low-carbon e-commerce.
Towards a
sustainable
future continued
60
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
How we impact society
and quality of life
Research shows that thanks to
e-commerce, customers are happier
as they can save time
21
, get products
better suited for their needs
22
or even
get access to products that were
unavailable to them as a result of
geographical exclusion
23
. In Poland,
InPost has almost 16,500 APMs
24
, and
we delivered over 424 million parcels
annually. We cover almost 30% of all
e-commerce in Poland, which gives
almost 3bn PLN of new value
25
improves customer satisfaction.
However, the impact we have extends
beyond just economic value. We are a
constant part of our customers’ daily
routines. Being part of their reality
means being able to influence them,
provide them new opportunities,
and shape and support sustainable
attitudes in a positive way. Our ambition
is for the innovation and efficiency of
InPost to shape customers’ lifestyles
and their environment in a sustainable
direction, full of positive energy. They
even expect that from us – 40% of our
customers says we should be shaping
good customer habits, 25% expect we
will take care of the air quality in cities
and even become carbon neutral
26
.
And with the strong mandate they
give us (85% of them sees InPost as an
innovative company developing new
technologies)
27
, we will strive to meet
those expectations.
What is our social footprint?
[GRI 201-1]: Some 86% of on-line
shoppers declare that in order to get
them to shop more often, the delivery
time should take less than 12 hours. 96%
of Parcel Locker shipments at InPost
are delivered within one day of posting,
which meets e-commerce customers’
preferences
28
. From the financial point
of view, in 2021 InPost generated more
than 4.5bn PLN, and it distributed
almost half of that value. The rest was
used for further investments to rapidly
grow InPost‘s market share, so more
people could have access to quick
and reliable deliveries. In making the
e-commerce experience as easy and
efficient as possible, we have reached
for the most convenient and resourceful
tool everyone has: the mobile phone.
Our InPost app is the very heart of the
customer experience. It is a solution for
managing all the services we provide
along the way to the final client. We use
one app to combine different levels of
interactions with technology to make
last-mile experience effortless.
Currently, with almost eight million
users in Poland, the app covers 64% of
parcels sent and constantly evolves and
expands as a response to consumers’
changing needs. With every new service
launched, we gain new users. When
they expect safety and want to limit
their contact even with the APM itself,
we provide an option for opening the
locker remotely (with approximately
1.7m users in March 2021 to almost
3m in the next month after launching
the service). When they want to send
21
Chen & Dubinsky, 2003; Dolfen et al . 2019, Huang & Bronnenberg, 2020
22
Broda & Weinstein, 2010, Quan & Williams (2018)
23
Luo et al., 2019; Fan et al., 2018, Huang & Bronnenberg, 2019
24
As on 31.12.2021.
25
InPost impact analysis, 4 bln pln are the results given the conservative assumption of only 50% of parcels being delivered by InPost, Deloitte, 2021
26
InPost customer survey, February 2022
27
InPost customer survey, February 2022
28
Kantar study, October 2021
a parcel via our APM, they can use
the app (with almost half a million
new users within one month). When
they have trouble reaching the higher
lockers, we give them the possibility
to order a delivery to lockers that are
placed at a lower height. It has become
an ecosystem that enables us and
customers to manage not both parcel
management (sending and delivery)
and communication. All new features
are the result of a dialogue facilitated
by technology and innovation. Finally,
using the app means higher security –
a lower risk of phishing and quicker
and safer transactions. All customer-
oriented functionalities are highly rated
by users, and the InPost app scored
5.0 (AppStore) and 4.9 (Google Play)
at the end of 2021.
Towards a
sustainable
future continued
61
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Customer
care
Returns
Parcel tracking &
notifications
Seamless UX
Remote locker opening
Convenience
Chatbot
Track parcel status,
courier, APM localisation
Mobile app & standard
tracking via e-mail and SMS
Fast returns
Transparent complaint
handling process
Parcel
pick-up
APM selection by location
Competitive price
Top basket positioning
Browsing
and ordering
Our seamless
customer journey
Towards a
sustainable
future continued
62
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
The parcel locker gives me
more freedom. Before, I would
have to track all my individual
orders across various sites
and often plan my day to wait
for a courier at home. Now I
don’t have to worry about this
at all. I click, I buy, and I know
that my locker is a stone’s
throw away. The convenience
is unmatched. It’s also useful
that I can shop while on
holiday, without worrying
about the addresses. I’ve yet
to travel somewhere without
a parcel locker nearby. As
a bonus, the ability to open
the lockers through the app
makes my children think I’m
a sort of sorcerer!”
Not many people outside the
e-commerce sector know just
how important delivery is to
the customers’ opinions and
impressions of a business.
The best product, if delivered
with delay, can cause the
reputation of the business to
suffer. Parcel lockers, and the
service of InPost in general,
have really changed our
working reality 180º, at least
in deliveries. Firstly, we can
dispatch as soon as we’re
ready – we have a locker
nearby. Secondly, clients
are immediately notified
when we’ve prepared and
dispatched their package,
and can immediately start
tracking. Finally, we no
longer have to field calls with
requests to change delivery
dates. Now the package waits
for the client, not the client for
the package. We now promote
delivery to parcel lockers on
our site, because we really
believe this is the best solution
for both us and our clients.”
Paweł
owner of an internet store selling
cameras and lenses in Poznan
What actions do we take?
The InPost app is the tool that makes
the experience effortless, but for many
clients, the APM is the gamechanger
in e-commerce. When choosing an
APM, from the moment of purchase
to the moment of collecting the parcel,
the customer makes more sustainable
choices. They choose the most ecological
form of delivery, and since parcel lockers
are easily accessible in the vicinity of
their residence, they often leave the
car and pick-up the package on foot.
Finally, they benefit from the option of
using a multi-locker, i.e. ordering items
from different stores to the same APM
and picking them up during one visit.
Each of these steps brings us closer to
increasing sustainable purchasing. As
InPost, we want to provide our clients
with more such opportunities and
remove barriers that could hinder the use
of an APM. This has a direct impact both
on the convenience of the consumer
themselves and, considering the scale
effect, on the quality of life in cities.
If we follow the pathway from purchase
to collection, one can see the breadth
and depth of solutions with which we
can support the customer in making
sustainable decisions at every stage of
this path. By working with platforms
such as Vinted (in every market where
InPost operates) Ree-Fashion (Poland)
Thrift+ (UK) and Yellow Octopus
Agnieszka, 34
resident of Bytom
(see best practice), we promote
giving clothes a second life, which
significantly contributes to saving raw
materials (up to 11,000 litres of water are
needed to produce a new pair of jeans).
We have also started co-operation
with OLX – the largest second-hand
exchange platform in Poland.
It is equally important for us to extend
the accessibility of APMs. Given
the projected further growth in
e-commerce, it is important that as
many customers as possible benefit
from having access to this most
sustainable method of parcel delivery.
This means not only eliminating
geographic exclusion or introducing
systemic solutions thanks to strategic
partnerships with development
companies such as Echo Investment
(the cooperation covered investments
in Warsaw, Krakow and Poznan), but
also introducing new solutions for
people with disabilities. That is why we
have launched the Easy Access Zone
service for people with limited mobility,
thanks to which the customer can order
a package pickup to one of the lower
lockers. From the moment the service
was launched in October until the end of
2021, it was used 487,217 times. Another
such solution will be a voice bot which
will enable contact with client-service to
visually impaired customers (pilot phase
started in Q1 2022).
Towards a
sustainable
future continued
63
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
We are introducing new and innovative
services to support the dynamically
changing urban lifestyle. This is the
purpose of InPost Fresh – a new app
that allows you to order groceries from
Makro (a food retailer) with a delivery
directly to your home or any given
address (in Warsaw, Poland). Customers
can choose both the location of the
delivery and the date. InPost Fresh
received direct positive feedback
from customers’ (NPS at 72) points
(IX-XII 2021). Along with this, we are
expanding a network of refrigerator
APMs (Refrigerated Locker Machines
”RLM”, which are available in major
Polish cities) which hold deliveries from
partnering food retailers (like Auchan
Direct) or from online caterers (like Body
Chef). These types of APMs have lockers
with different levels of temperature,
enabling orders of a wide variety of
products, from fresh vegetables and
frozen meals to meat and fish. Both
options are a convenient solution for all
of those who do not have time to shop
during standard store opening hours,
or who do not have time to travel to
locations that are too distant. What’s
important, the RLMs use optimised
quantities of the refrigerant agents
R-449A and R-404A, so we are not
required to monitor and report them
to the Central Registry of Operators
(CRO) in accordance with the official
regulations.
[GRI 203-1]: An APM can be more than a
collection point, as it can also become a
recycling point where customers bring
electronic devices that they no longer
use and can actively contribute to the
improvement of air quality in cities by
equipping it with air quality sensors,
and surrounding it with anti-smog
pavement and plants that absorb
pollutants (implementation in 2022). 80
sensors were installed in 2021,, with a
plan to install over 1000 in total. Our aim
is to receive positive feedback from the
community, hopefully recognising the
free service that increases awareness of
air pollution and monitors it on the
local level.
The total investment cost amounted
to 1.1 million PLN, and the expected
lifetime of the sensors is ten years.
InPost’s main activity related to the
environment is also focused on
the InPost Green City programme.
One of its elements is the gradual
increase in the use of electric cars.
This means not only a significant
reduction in CO
2
emissions, but also
an investment in noise reduction,
and thus a significant improvement
in the quality of life of residents.
Another example of a fruitful
cooperation with local authorities is
InPost UK’s partnership with Transport
for London. Thanks to 60 APMs rolled
out in Rail and Underground Stations
and nearly another 1,000 across the
city, Londoners can conveniently collect
and return parcels as part of their
daily routine. Furthermore, a growing
lockers network will significantly lower
emissions, reducing local noise and
air pollution and congestion on city
roads. This cooperation helps Londoners
directly contribute towards London’s
target to become a zero-carbon
city by 2030. With a direct effect on
lowering levels of exhaust and non-
exhaust pollutants, the APM system
has potential to help to reduce the
projected £3.7bn cost associated with
the health impact from exposure to
poor quality air
29
Similarly, APMs are
being installed at libraries, car parks and
community centres across Manchester
to help bring down harmful emissions
in the residential area of Salford.
The impact of similar decisions is
visible both on the macro and micro
scales, especially in the improvement
of the quality of the inhabitants of local
communities. In 2021, as part of our
pro-social activities, we engaged in
three areas of activity: health, ecology,
and support of women’s professional
development. There were also activities
as part of the 29th Final of the Great
Orchestra of Christmas Charity. InPost
auctioned the golden heart no. 2 (a
unique charity donation for Poland’s
biggest charity organisation), for
the amount of 402,000 PLN for the
development of health care units in
Poland.
29
Environmental and Sustainability Report, Barton Willmore, on behalf of InPost UK, December 2019
Towards a
sustainable
future continued
64
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Thanks to the support of the Wosh
Wosh campaign in Poland, we have
facilitated the collection of nearly 4,000
pairs of shoes for the homeless. Similar
actions are taken in France, where we
support vulnerable groups by opening
our PUDOs to local partners like Petits
Freres Des Pauvres, Imagine For Margo
or THRICOTON which use them as
collection points for donations or other
activities. This way we supported raising
funds for genetic disease and paediatric
cancer research, as well as for support
for isolated people. Also, with local
communities in mind, InPost joined the
Clean Poland #fromTATRY to BAŁTYK
campaign. After the holiday season,
these places struggle with litter, which
is a significant challenge for residents
who are left with a large amount of
waste discarded by tourists. This year,
InPost equipped volunteers with starter
packages. Nearly 4,000 volunteers took
part in the event, and approximately
2.5 tons of rubbish were collected and
recycled. The initiative was awarded
with the Złoty Spinacz in the “social
even” category.
[GRI 203-1]: Our charity work benefited
about 20,000 people in 2021 in Poland.
In addition, the total cost of investment
in infrastructure for social purposes,
implemented in the form of pro-bono
investments, amounted to three million
PLN and included Air Quality Sensors,
InPost Green City
®
anti-pollution paving
stones and EV charging points.
Both business and consumers
are aware of how single-use
packaging is a major problem,
and this is no less applicable to
e-commerce. To develop in a
sustainable manner, we have
decided to face this challenge
together with InPost. ”
Krzysztof Kieszkowski
Regain the Environment Foundation
BEST PRACTICE
Supporting reuse
Unused electronic devices are often
difficult to recycle; searching for special
collection points can be troublesome.
Therefore, a significant part of this
type of equipment remains in homes
or is thrown away, contributing to the
waste of valuable resources. That is why
InPost, in cooperation with Fundacja
Odzyskaj Środowisko (Regain the
Environment Foundation) launched
the Elektro Returns service, which
allows consumers to give a second life
to unused phones, laptops or small
household appliances. InPost provides
users with a form and a free shipping
code, allowing them to simply print,
pack, and post the item free of charge.
The equipment will go to a professional
electronics refurbishment company,
where it will be checked for efficiency
and the possibility of reuse in part or
in full. If the faults or defects allow the
original function of the device to be
maintained and the costs of its service
do not exceed the production costs,
the product can be reintroduced to
the market. If the equipment cannot
be reused, it will be transferred to
professional electrical and electronic
equipment waste processing plants to
recover the materials. The service was
launched mid-November, and by the
end of 2021 customers returned almost
1,600 parcels with electronic devices.
We can no longer afford to throw
away equipment and thus waste the
raw materials from which they were
built. As inhabitants of the only planet
we have, we cannot permit that. We
need solutions that allow resources to
be reused or processed and used in a
different form, and we must build them
on a mass scale. That is why there is so
much potential in combining proven
solutions that consumers are used
to, such as using an APM, with a new
and much needed dimension, such
as using an APM as a place to return
old electrical devices. By removing
barriers to reuse and recycling, we can
significantly increase APMs efficiency.
3m PLN
Pro-bono investments
Towards a
sustainable
future continued
65
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
BEST PRACTICE
Cybersecurity
We do not compromise when it comes
to cybersecurity. We provide solutions
for the e-commerce market, and we
are aware of the huge responsibility it
entails. Throughout the organisation,
we use cutting-edge technology
and IT security practices. We only use
proven and reliable solutions. We treat
cybersecurity as a continuous process–-
along with IT development, the security
and processes we implement are
also evolving and developing. We also
regularly train the Group’s employees
in cybersecurity. We monitor threats to
our clients and keep them informed on
issues such as phishing campaigns. We
use our own communication channels
and cooperate with high-range media,
sensitising recipients to fraud attempts
by criminals.
BEST PRACTICE
Fulfilment solutions
The dynamic development of
e-commerce means that new
companies can grow so fast that they
will need comprehensive support
in delivering their products almost
overnight. The fulfilment service is
helpful for such companies, and
thanks to this service they do not
have to worry about acquiring and
financing warehouse space or hiring
employees to pack the shipment.
They gain developmental flexibility
while optimising costs and, most
importantly, they acquire a connection
to an effective and sustainable model
of product delivery. By using the InPost
Fulfilment service, the company has the
option to purchase recycled Blue Angel-
certified packaging.
BEST PRACTICE
InPost Green City going
greener and scaling up
Since parcel lockers and the trucks that
serve them have become a natural
element of the urban landscape and
a part of the life of residents and local
communities, we want their presence
to have the most positive impact on
the quality of life in cities. We were
guided by this idea when creating
the InPost Green City Programme,
which relies on close cooperation
with municipalities in order to jointly
develop an optimal model of InPost’s
presence in a given city, favourable to
residents and in line with the smart
city idea. This means not only offering
innovative services such as electric
chargers at APMs, but also actively
supporting the fight against urban
challenges, such as air pollution,
congestion, and the noise it causes.
This is done by equipping the network
of APM’s with a range of technology
including sensor monitoring, air
quality, anti-smog pavements and
air-purifying plants. In the partner
cities, we additionally intend to
successively replace our delivery fleet
with electric cars, which not only do
not cause additional CO
2
or particulate
emissions, but are also much quieter,
and thus more friendly to residents.
The programme will ultimately cover
40 Polish cities. So far, 21 cities have
joined the programme: Kraków, Łódź,
Częstochowa, Kielce, Wałbrzych,
Zielona Góra, Sopot, Rybnik, Białystok,
Bobrowniki, Chełm, Rzeszów,
Wrocław, Gorzów Wielkopolski, Bytom,
Tarnobrzeg, Nowy Sącz, Konin and
Pabianice, Starachowice, and Suwałki.
Cities like Wroclaw develop
dynamically. We must combine
the needs of transport with
environmental protection.
Therefore, we focus on
collective communication and
sustainable transport. Certainly,
a more ecological solution is
also the “collective transport of
package” rather than individual
delivery to each address. If the
service is performed by electric
cars, it significantly reduces
the harm to the environment.
This is why we believe that the
solutions proposed by InPost
make sense.”
Jakub Mazur
Vice President, City of Wroclaw
Towards a
sustainable
future continued
66
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
BEST PRACTICE
Go Yellow to be green
InPost UK launched a partnership
with Yellow Octopus Group to support
circularity in fashion. They encourage
consumers to recycle their clothing
or donate it to charity via the reGAIN
app. The mechanism is very simple:
consumers register their donations via
Yellow Octopus’s reGAIN app and drop
them off at any InPost locker in the
UK free of charge. The incentive is that
they earn discount coupons for a range
of retailers for each donation made.
As circularity in fashion is crucial, with
the reGAIN app, unwanted clothes are
then distributed to charities, as well
as across a network of textile recycling
innovators, research initiatives, students’
projects and fashion designers to be
renewed, upcycled or recycled into new
sustainable products.
Our own research suggests
that consumers – especially
18-34 year-olds – are
increasingly looking for ways
to live more sustainably. What
we need to do is try to make
it as convenient as possible
to adopt green behaviour.”
Jason Tavaria
CEO of InPost UK
Awards
Forbes Diamonds 2021
Sustainable Economy
Diamond
Towards a
sustainable
future continued
67
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
30
ESG pulse check, conducted in
Jan-Feb 2022, 1009 respondents.
Building a sustainable future means
assuming responsibility for the whole
value chain. This applies to us and our
business partners. We are an ecosystem
that is at its best when we grow
together by supporting one another.
We want to look for innovation, ideas,
and exchange knowledge across
functions and countries. Diversity drives
change and technology enables us all
to work more effectively together.
Every day, we are ready to take on new
challenges and keep pushing our limits.
Our unique business model enables us
to be constantly innovative and push
boundaries even further. This attracts
people with unique competencies
which we cherish as a significant
business advantage that helps secure
our long-term success. We grow as
people and as businesses. And our
efforts are appreciated – 84% of our
investors see InPost as a company that
stands out from the competition
30
.
Together, we will amaze the world.
OUR COMMITMENT
THE LEVEL OF COMMITMENT OF OUR
EMPLOYEES WILL NOT BE LOWER
THAN 50% (ACCORDING TO THE
KINCENTRIC METHODOLOGY)
Employee engagement is the key to
success of any company; therefore, we
are ready to test it on a regular basis.
We will introduce a single assessment
methodology for all markets to ensure
consistency and efficiency across the
entire InPost Group.
WE WILL EMPLOY 1,000 EMPLOYEES
AND COURIERS AS A RESULT OF THE
IMPLEMENTATION OF PROGRAMMES
RELATED TO EQUALISING
OPPORTUNITIES ON THE LABOUR
MARKET
We know that early investment in
personnel development affords an
opportunity to build a long-term
relationship and is a necessary response
to the challenges of the present-day
labour market. This commitment refers
to the cumulative number of staff (in
the years 2021-2026) in all markets
who benefit from equal opportunities
programmes run by InPost and who have
worked (or will have worked) at InPost for
at least half a year. This objective applies
to the personnel of the InPost Group and
couriers, regardless of the legal form of
employment.
WE CREATE A WORKPLACE THAT
THRIVES ON DIVERSITY. STRONG
SUPPORT FOR GENDER EQUALITY IS
A FOUNDATION FOR OUR GROWTH
(30% OF THE MANAGEMENT BOARD
AND SENIOR MANAGEMENT (N-1) OF
THE InPost GROUP ARE WOMEN BY
2026)
We want to galvanise our employees into
learning from diversity and knowledge
exchange; therefore, we will create
programmes and encourage projects
carried out on at least two markets
in parallel, so that any international
exchange that occurs can actively
contribute to the integration of the InPost
Group. All our employees will be informed
via internal communication tools about
international, open opportunities in the
Group. The recruitment process for each
position will be held according to the
company standards and procedures.
IN_PEOPLE
We motivate our employees
and business partners
If we want to change our world, we need to provide people
with knowledge, competencies, faith in their skills, and
energy to share their experience with others.
Towards a
sustainable
future continued
68
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Direct impact on SDGs specific targets
SDG TARGET
GRI [103-2] InPost GROUP CONTRIBUTING
ACTIONS – EXAMPLES
Ensure women’s full and effective participation and equal opportunities
for leadership at all levels of decision-making in political, economic, and
public life (5.5)
35% of women in managerial positions
Enhance the use of enabling technology, in particular information and
communications technology, to promote the empowerment of women
(5.b)
‘Top women in e-business’ educational
programme
By 2030, empower and promote the social, economic, and political
inclusion of all, irrespective of age, sex, disability, race, ethnicity, origin,
religion or economic or other status (10.2)
Diversity Policy implementation
Adopt policies, especially fiscal, wage and social protection
policies, and progressively achieve greater equality (10.4)
Remuneration Policy in place
By 2030, reduce by one third premature mortality from non-
communicable diseases through prevention and treatment and promote
mental health and wellbeing (3.4)
WellTime programme
‘Therapy is not a shame’ campaign
Achieve higher levels of economic productivity through diversification,
technological upgrading and innovation, including through a focus on
high-value added and labour-intensive sectors (8.2)
Innovation process, incl. Innovation Lab
Ongoing robotisation
By 2030, achieve full and productive employment and decent work for all
women and men, including for young people and persons with disabilities,
and equal pay for work of equal value (8.5)
Mondial Relay internship programme
Our Contribution to SDGs
Growth for InPost Group means growth
for people. That is why we focus strongly
on the four SDGs that support their
development and foster an inclusive
and a fair working environment and
external cooperation: SDG 4 (Quality
Education), SDG 5 (Gender Equality),
SDG 8 (Decent Work and Economic
Growth) and SDG 10 (Reduced
Inequalities).
The COVID-19 pandemic had a
significant impact on working
conditions, stopped progress in
education, and the fight against
inequality, especially gender-based. For
the EU the impact was not as strong
as for some developing countries, but
the achievement of particular SDGs
has slowed down and Poland, France
and UK still face challenges. For SDG
4, SDG 5 and SDG 8 all three countries
are making only mild progress. In SDG
10 we can observe quite a significant
distance between the UK with
major issues still to address and even
regressing, while Poland has already
achieved this particular goal due to
staying on track with its transformation.
Towards a
sustainable
future continued
69
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
0
200
400
600
800
1,000
1,200
1,400
1,600
Permanent Men
Headcount
Permanent Women
InPost S.A. and polish subsidiaries Foreign countries (FR, UK)
2020 2021 2020 2021
+18%
+26%
1,102
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
Men PL Men Foreign Women Foreign
Women PL
2020 2021
+49%
+46%
-9%
-40%
Headcount
GRI [102-8] Figure 6 Permanent employment headcount
GRI [102-8] Figure 7 Sum of employment headcount
The impact we have on
employees and business
partners
With a decreasing working-age
population, securing a sufficient
number of employees is becoming a
greater challenge every year. In 2021
alone, the number of companies
reporting labour shortages from the
transportation and storage industry
(including courier services) nearly
doubled (approx. 20 in 2020 – to
almost 40 in 2021 in Poland
31
). This
is a challenge for traditional courier
services, but as the InPost business
model requires fewer staff to deliver our
services, the continuing deployment
of APMs makes us less sensitive to that
risk. This is especially important when
considering that for all e-commerce,
the base for growth is acquiring new
customers by building reach – which
means targeting rural areas that are
even more effected by depopulation.
Although labour shortages in operations
and production present us with less
risk than for our competitors, we still
want to invest in building long-term
relationships with our employees
and developing loyalty-building
programmes.
Our geographical expansion means
fighting geographical exclusion and
providing access to products and
services for clients, as well as creating
a chance to grow for local businesses.
Through APMs they gain an additional
tool opening them up to new customers
and tapping into local potential.
What is our footprint concerning
human and relationship capital
within our value chain?
GRI [102-8] We employ over 7,976
people in all our markets and an
additional 4,710 contractors (MR+UK+PL).
In Poland alone we work with about
7,600 couriers and serve more than
38,000 merchants. The flexibility
provided by on B2B relationships or
partnerships translates into a high
ability to respond to a changing
business environment, especially in
peak seasons (i.e Christmas) or during
unprecedented situations like COVID-19.
We operate in a large and significant
network and through collaboration we
can transform the scale of our impact
and the multitude of relationships with
our employees and business partners.
InPost employees form a team that
has become the driving force behind
the Group’s enormous development
in recent years. Specialists in the field
of technology, development, logistics,
and marketing have built an innovative,
effective company respected by
customers and investors. Now the same
team capitalises on the experience
gained in Poland on a broader scale.
At the same time, we see a great
opportunity to build on the capital of
over 20 years of business experience
gained at Mondial Relay.
31
Statistics, Poland
Towards a
sustainable
future continued
70
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
GRI [401-1] Figure 8 Total number of employee turnover
GRI [401-1] Figure 9 Total number of new employee hires
0
500
1,000
1,500
2,000
2,500
3,000
3,500
The total number of employee
turnover during the reported period by
gender. The total number of employees.
Men
The total number of employee
turnover during the reported period by
gender. The total number of employees.
Women
InPost S.A. and polish subsidiaries Foreign countries (FR, UK)
2020 2021 2020 2021
Number of contracts
+34%
+39%
1,102
0
200
400
600
800
1,000
1,200
1,400
The total number of new employee
hires during the reported period by
gender. The total number of employees.
Men
The total number of new employee
hires during the reported period by
gender. The total number of employees.
Women
InPost S.A. and polish subsidiaries Foreign countries (FR, UK)
2020 2021 2020 2021
Number of contracts
+27%
1,102
+11%
Table 2 Rate of turnover [GRI 401-1]
As a Group, we identify challenges in the
field of personnel management, which
have undoubtedly been strengthened
in the past two years by the COVID-19
pandemic and the related rapid growth.
In Poland the increased rotation
(at the level of 25.94%) is slightly above
the market benchmark for Poland of
22%. The Polish employment market
had become more dynamic in 2021
in comparison to previous years which
isreflected in the higher turnover ratio.
The reason for Polish turnover ratio is
mainly early attrition in customer-facing
functions such as the call centre and
rotation in opertions which are caused
by 3-shift system. The Polish business
grew rapidly in 2021 which resulted
in some employees moving to work in
a less dynamic environment. We are
currently introducing multiple initiatives
such as regular pulse checks for new
joiners, advanced analytics of reasons
for employee rotation, redesign of the
onboarding process and dedicated plans
for various parts of the organisation.
The French employment market was
quite dynamic in 2021 in comparison
to the previous year. The main cause
for the turnover ratio is the ease of
changing jobs for blue-collar workers
from a shift system to a daily nine- to-
five job. The turnover ratio for Mondial
Relay aligns with expectations post-
merger. The French management
recognises the trend and is planning to
implement some initiatives to improve
the employee experience such as: new
office space, internal communication
improvement tools and the profit
participation plan, which will also be a
crucial retention factor as the company
will become more and more profitable.
A similar situation is observed in the
UK. This is a market where APMs are
only just being deployed and where
employees are not yet familiar with
the specifics of working in a business
that is new to them. This often results
in divergent expectations on the
part of both the employer and the
employee, and consequently translates
into turnover rates. To ensure a more
consistent understanding of the scope
of responsibilities and requirements for
a potential employee, it is planned to
InPost SA and
PL subsidiaries InPost UK Mondial Relay
Unit 2021 2020 2021 2020 2021 2020
Rate of employee
turnover
% 25.9 21.5 40.9 20.8 17.6 26.9
Towards a
sustainable
future continued
71
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
implement more specific recruitment
process, additional competence
development tools and employee
appraisals.
[GRI 102-41]: In Mondial Relay 100% of
our employees is covered by collective
bargaining agreements, while in InPost
UK a collective bargaining agreement
was not implemented.
Mondial Relay created more new jobs
in 2021 than in 2020. Our goal is to
attract, retain, and develop employees
with unique competencies and share
the spirit of innovation and InPost’s
high performance culture with new
employees. One of the ways we do so
is through training courses. In 2021,
the average number of training hours
among the Group’s employees was 13.5.
Over 3,000 of our employees are active
in our employee evaluation and career
development system. Another distinct
part of our culture is in our diversity,
which is confirmed by our breakdown
of workforce where 41% female, 59%
men (data for Mondial Relay only for
permanent employees; no gender data).
The diveristy of nationalities and cultures
makes it possible to build modern
services tailored to the diverse needs of
consumers all over Europe.
[GRI 202-1]: It is also important to us that
women and men are paid equally for the
same work and in accordance with local
partners could grow along with us.
Development and benefits
We are committed to equal treatment
for all. Only by guaranteeing equal
treatment and respect for diversity
can we create working conditions in
which creativity and innovation express
themselves without restrictions. The
principles of non-discrimination are
outlined in the anti-harassment and
anti-discrimination policy adopted in
2019 and updated in 2021.
GRI [103-3]: In 2020 we introduced a
Diversity Policy which clearly outlines
the principles of non-discrimination.
These are enshrined in our recruitment
processes and we have a system for
monitoring and reporting any abuses.
regulations. In 2021 in Polish subsidiaries
the ratio of the entry level wage to the
minimum wage in Poland was 1.1 both
for women and men. In Mondial Relay
the results were at a similar level, 1.0.
However, the situation was significantly
different at InPost UK. In 2021 the ratio
of the entry level wage to the minimum
wage in United Kingdom for women
was 1.7 and for men 1.4. The situation
results from historical decisions on
wages, employment and various types
of departure, which had an impact on
the value of remuneration of people
performing the lowest paid work.
What actions do we take?
We plan to draw up development
and cooperation programmes for our
employees and business partners,
including couriers. The aim is to
strengthen ties within the InPost Group
and respond to the challenges of the
labour market. Our ambition is to
strengthen employee and business
partner engagement, because their skills
and commitment directly translate into
the firm position of the InPost Group.
As 2021 was a year of a transition, major
challenges in people management are
still ahead of us. However, even with this
transformation in mind, we have made
efforts to ensure that our employees
were provided with a safe and inspiring
working environment, and our business
GRI [405-1]: Taking into account the
dynamic employment growth in 2021
and the specifics of the industry, it is
a positive result to maintain a similar
employment ratio for women and
men. It is visible on the vast majority
of levels, including middle and senior
management. Acknowledging the
importance of equal treatment and an
inclusive organisational culture for the
company’s development, we attach great
importance to supporting women in the
workplace, e.g. by providing support after
returning from maternity leave.
[GRI 405-2]: In 2021 the ratio of the
basic salary of women to men for senior
management was 102.86%.
GRI [405-2] Figure 10 The ratio of the basic salary of women to men for each
employee category
GRI [405-2] Figure 11 The ratio of remuneration of women to men for each
employee category
Towards a
sustainable
future continued
0%
50%
100%
Senior management Other employeesMiddle management
2020 2021
90.02%
102.86%
77.63%
76.42%
82.67%
83.74%
1,102
0%
20%
40%
60%
80%
100%
Senior management Other employeesMiddle management
2020 2021
75.73%
90.29%
69.16%
65.33%
76.31%
76.45%
1,102
72
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
This is the highest result among all
employment categories and the highest
improvement over 2020 (by 43.2pp).
When it comes to middle management,
the ratio was 76.4%, while for other
employees it was 83.7%.
For senior management, the ratio of
remuneration of women to men was
90.3%. As in the case of basic salary,
middle management has the lowest
ratio of remuneration of women to
men, which is 65.3%. The ratio among
other employees was 76.5%. Differences
in remuneration between men and
women are a result of the employment
structure in the company and the
distribution of the level of experience
required between the individual
departments. In order to provide equal
salary, we implemented a Remuneration
Policy that adopts the principle of
equal pay for equal work performed.
In addition, remuneration levels are
regularly reviewed in relation to market
benchmarks. We strive to improve the
remuneration ratio at all levels.
GRI [401-2]: For employees we offer a
lot of benefits. One thing common to all
markets is the health-care option.When it
comes to unique benefits, Mondial Relay
offers profit sharing, InPost UK provides
staff discounts with retailers, and InPost
SA as well as Polish subsidiaries offer days
off for internship (length depending on
the length of service at the Group).
GRI [404-1]: In 2021, 3,474 employees
participated in training about InPost’s
compliance policies. We place particular
emphasis on supporting women’s
entrepreneurship. Therefore, we not
only make it easier for our employees
to reconcile their parental roles with
professional development, but we also
support women in starting their own
businesses.
All activities aimed at employees
is focused on two main themes:
health (including mental health), and
development. The main step is to provide
development opportunities by defining
career paths and succession plans.
In 2021 these were defined for
managers, with a complementary
monitoring programme. We will
subsequently develop plans for
individual functions across the
organisation. Following the acquisition
of Mondial Relay, we will implement
their internship programme across the
InPost Group. As a result, as many as
12% of new employees in France are
graduates of the programme.
InPost’s employees are given many
opportunities to grow, including
taking part in different training and
development programmes.
GRI [404-1]: In 2021 the number of
average training hours per employee
was equal to 13.5.
GRI [404-2]: We are committed to the
development of our employees. For this
purpose, we organise various training
programmes in order to improve their
competence. In 2021 in InPost SA and
polish subsidiaries there were six such
programmes: the “People Out of the
box” successor and talent detection
programme - changing approach
in talent management policy and
scope of development programmes;
Foreign language classes; Upskilling
programmes for professional and
managerial competencies; Onboarding
programme; Wellbeing programme
and 360 assessment for key managers.
In Mondial Relay most of training
actions concerned security and risk
management. In InPost UK we have
not run such programmes in 2021, but
we are now creating various training
programmes for our employees for 2022.
In InPost Group there are no transitional
assistance programme who are retiring
or who have been terminated.
GRI [404-3]: All Polish employees
below senior management received
regular career development reviews in
2021. Although Mondial Relay is at the
beginning of the integration process, the
rate is already higher than 50%, while in
the UK the process will begin in 2022.
Wellbeing continues to be front of mind
as the pandemic continues in our daily
lives. We conducted the second edition of
our WellTime programme on the topic of
holistic health. Invited experts responded
to key issues in the areas of health
maintenance, mental health care, and a
healthy lifestyle – including diet, exercise
and building positive relationships with
the environment.
The programme lasted for 12 weeks,
and webinars were accompanied by
newsletters going into greater detail
about each topic. Employees had
the opportunity to get advice from
psychologists or take time off for
preventive examinations. More than
300 people participated in the
webinars, almost 50 took the
opportunity to consult a psychiatrist,
and more than 60 took time off for
medical appointments.
We recognise the importance of good
mental health, so we took part in the
’Therapy is not shame’ campaign,
which aimed to teach parents to talk
consciously about their emotions with
their children and to help them cope
with difficult situations.
Health and safety
GRI [103-2]: The safety and wellbeing
of our employees is paramount. We
comply with the highest standards and
all regulations related to work safety.
GRI [403-1, 403-2]: Occupational health
and safety is part of the Integrated
Management System in the InPost
Group and is based on the ISO 45001:
2018 standard.
GRI [403-8]: We provide all InPost
employees with the highest possible
level of safety to prevent accidents at
work and occupational diseases, and to
continuously improve the health and
safety across the organisation.
GRI [403-3]: All health-related
information is confidential and
according to the standards provided by
There is a huge emphasis
on people and training and
culture, which is integral and
essential part of effective risk
management.”
Marieke Bax
Chairman of the Audit Committee
Towards a
sustainable
future continued
73
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
the Compliance System, it cannot affect
the treatment of workers in any way.
GRI [403-2, 403-4, 403-6]: We are aware
of the great importance of employees
attitude to safe work. Therefore, we
invite them to consult and participate
in shaping solutions related to health
and safety.
GRI [403-3]: We have a five-person
Health and Safety Committee which
meets once every three months. At the
same time, our services responsible for
safety issues regularly carry out activities
to increase the awareness of employees
and contractors in the field of safety as
well as environmental protection and
Occupational, Heals and Safety (OHS).
The Committee is also involved in the
processes used to investigate work-
related incidents.
Health and safety communication
is carried out in accordance with ISO
INS_PP 9-1-100 Informing employees.
Top-down communication concerns
informing employees about hazards
and is carried out by the OHS service
and organisational unit managers.
Bottom-up communication concerns,
among other things, proposals and
suggestions from employees for
reducing work-related risks and
improving health and safety in
the organisation. It is directed to
H&S department and executed in
accordance with the ISO INS_PP 9-1-
11O Consultation and participation in
OSH. Another form for raising concerns
regarding H&S risks is using channels
provided by Whistleblowing Policy (see
page 91). The non-retaliation rule applies
also in this type of reports.
GRI [403-5]: Occupational health
and safety training is carried out in
accordance with applicable legal
regulations. Each employee undergoes
initial training (general and on-the-job
training) and periodic training. In 2021,
983 people were trained. Specialist
training is given by external companies
for people designated to provide first
aid. In 2021, 158 people were trained
in first aid. Employees are also trained
additionally according to the needs
and risks (such as additional training
in the safe operation of transport carts,
or training in reacting to dangerous
shipments).
Short health and safety training courses
are also held during daily briefings.
Employees expand their knowledge
by having access to Health and Safety
Alerts (after accidents) and health and
safety analyses (monthly summaries).
GRI [403-2, 403-9]: Every year we update
the Occupational Risk Assessment for
individual positions in our organisation.
The assessment is based on PHA
method which analyses the scale and
probability of an incident and results in
prioritizing levels of possible incidents.
The identified top 3 potentially most
dangerous situations are freight
departures, linking of conveyor elements
and operation of trolleys. To prevent
them, we implemented new safety
tools, speed limits, the reorganisation of
the relevant workplaces, we introduced
additional linkings markings,
monitoring systems and mandatory
near-miss reporting. None of these
hazards caused or contributed to high-
consequence injuries. Additionally, for
some of the positions in warehouses,
we also carry out work environment
measurements performed by an
accredited testing laboratory included
in our Occupational Risk Assessment.
This includes the level of noise or
exposure to vibrations in work on
forklifts. As a result, no exceedances of
the permissible NDN values for noise
and vibration and vibration were found.
Throughout the organisation, we closely
monitor the number of accidents at
work, which are mainly bruises, sprains,
fractures, and cuts. We keep records
of accidents and near misses, and the
circumstances of each dangerous event
are carefully analysed.
GRI [403-7]: The Health and Safety alerts
provide information about the accident
and tips on how to prevent it in the
future. Health and Safety reports are
regularly submitted to the Company’’s
Management Board. In the years 2020-
2021, we did not record any hazards
related to working in InPost that pose
a risk of serious injury.
GRI [403-9]: In 2020 and 2021 there
were no cases of serious accidents.
However, in the case of minor accidents,
we recorded 52 in InPost SA and Polish
subsidiaries and 394 in Mondial Relay.
In Poland, most of those accidents were
caused by haste in carrying out duties
or resulting from a breach of Health and
Safety regulations. As for Mondial Relay,
such a significant number is a result of
a much wider definition of an accident
provided by the local legal system.
Nevertheless, we aim at reducing
this number by launching a series of
awareness-raising activities across the
company.
Although the supervision of courier
safety issues is not formally the
responsibility of the InPost Group,
we monitor the number of incidents
involving couriers and take preventive
measures to minimise the number of
incidents. Unfortunately, we recorded
one fatal accident involving couriers. This
incident occurred at a railway crossing.
We’d previously launched a series of
InPost SA and
PL subsidiaries Mondial Relay
2021 2020 2021 2020
Minor accidents 52 45 394 369
Serious accidents 0 0 0 0
Table 3: Work-related injuries – selected data [GRI 403-9]
Towards a
sustainable
future continued
Methodology: Entities included: InPost Technology S.a.r.l, Mondial Relay Société par Actions Simplifiée, Integer.pl S.A.,
Integer Group Services sp.z o.o., InPost sp. z o.o., InPost Paczkomaty Sp. z o.o. and temporary employment agencies.
H&S reports do not present data for InPost S.A. and InPost UK Limited.
Data collected separately for Poland and France.
The accident classification complies with local legislation.
74
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
training related to safety in this regard (as
a response to accidents recorded among
our competitors), but it didn’t prevent
this unfortunate situation. We offered
our support to the deceased’s family
and the training will be intensified.
GRI [403-10]: No cases of work-related
ill-health reported in InPost Group in
2021 and 2020.
Courier engagement
GRI [103-2]: At InPost, we always
remember who delivers our shipments;
good relationships with over 7.5
thousand couriers across Poland are
the foundation of our organisation.
In 2019, we implemented our own
standard of InPost’s contract with
couriers, which clearly indicates the
mutual commitments of the company
and couriers.
We know that not everyone who wants
to work as a courier has experience. For
this reason,we created a comprehensive
training programme for all candidates.
We provide practical and theoretical
workshops, and offer the opportunity
to participate in an “induction day,”
that illustrates the job in practice.
We explain the specifics of the job, and
teach them how to use the courier device
– a handheld terminal which includes
a scanner, InPost Courier Application,
ICRA, telephone, a camera, access to
maps, Internet access and payment
terminal. We show them how to stack
parcels correctly into the vehicles, and
how to plan their route. Each courier
also learns the billing procedures at
InPost. The whole process is outlined in
the Guidelines For The InPost Courier
Candidate Training Process and is part
of the ISO standard applicable at InPost.
The quality of our training process
is evidenced by the results–- 88% of
candidates evaluate the theoretical
training as very good or good.
We support the professional
development of the couriers working
with InPost. Each courier can access
our innovative e-learning platform,
EduKurier, which is customised to the
tasks carried out by couriers. Couriers
can count on training related to the
protection of personal data, health &
safety, new processes and products, and
customer service. A key element of the
training are daily and monthly tests.
Before the start of every workday, our
couriers solve a quiz, or morning test.
Each quiz is composed of four short
questions covering knowledge that is
essential for the performance of their
work tasks. The tests review crucial
information and provide information
about newly available services. Almost
90% of our couriers pass the test. Every
month, the couriers with the best
results receive a voucher or reward.
Specialised tests on specific topics are
also conducted with the participation of
all couriers at least once a month.
At InPost, we understand the everyday
challenges of a courier’s work, which is
why we are implementing innovative
and user-friendly solutions to support
tasks. Our ICRA application saves time
for couriers and allows them to operate
parcel lockers almost twice as fast. All
devices provided to couriers also include
the Courier App, which is an easy-to-
use tool to help the courier do their job,
from the moment they receive the order
to the moment of delivery. Thanks to
the Courier App, our couriers can receive
notifications about packages, accept
orders and monitor the availability of
parcel machines.
In addition to their remuneration, our
couriers are also awarded with attractive
benefits. All couriers have access to the
Multisport card on special terms. We also
offer the most affordable life insurance
package on the market, and access to
a large network of health care as a part
of PZU health insurance. We have also
introduced the special “InPost Summer
Tour” summer programme. Couriers
who use their vacation days can receive
vouchers to cover their stay. The value of
the bonus increases with seniority.
We know that motivation is an important
element of our couriers’ jobs, which
is why this year we are implementing
additional campaigns to motivate some
healthy competition. The main element
of the effort to motivate high results is
the “Five-star courier” campaign. Our
Coordinators will identify couriers who
have achieved good results in five of the
most important areas of a courier’s job,
and award them the Kurier na 5 title.
The winner of the ranking will receive a
financial bonus, along with a special vest
they can wear in their department. This
title is held for a month, until the next
winner is determined.
For all employees and couriers, InPost’s
absolute priority is to provide them with
safe working conditions. This applies to
people directly employed by InPost as
well as those performing work indirectly.
Our business partners must comply
with the Code of Conduct for Business
Partners.
Business partners approach
The last group of stakeholders that
significantly influences the development
of the company are our business
partners. The creation of new fields of
collaboration and the development of
complementary services contributes
to mutual growth. An example is the
dynamic expansion of parcel locker
availability in the UK, as a result of
partnerships with retail chains, such
as Tesco and Lidl. This development
significantly increases the comfort
and convenience for their customers,
enhancing their shopping experience.
InPost also began working with eBay,
the biggest e-commerce platform in
the UK. An important step in supporting
partners in developing their potential is
the creation of a fulfilment service, which
gives them the opportunity to focus
on building their portfolio or acquiring
valuable customers by removing the
burden of developing their own logistics.
Beyond the business benefits of
establishing partnerships, it is also
important to join forces to build ESG
competence and grow together in a
sustainable way. This was our aim when
we joined the United Nations Global
Compact and the We Mean Business
initiative. Each of them offers the
opportunity to draw on the knowledge
and experience of recognized entities,
whose maturity in the field of SDGs
implementation will be a great support
for InPost in the implementation of our
ESG strategy.
Towards a
sustainable
future continued
75
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
BEST PRACTICE
Keep innovating
InPost’s goal is to amaze and delight
through technology. To do so, we
actively promote an organisational
culture in which innovation, creativity,
and the willingness to chart new paths
are the cornerstones of thinking about
everyday work. We have implemented
a series of processes to encourage
an innovative approach, starting
from strategic planning to execution
management.
Our first step was to build an
Empowerment Team by gathering
change leaders from 11 departments.
Their role is to map out and address
key internal challenges and find
solutions to them. In doing so, they
will strengthen our integrity across all
markets, increasing cross-department
collaboration, and stimulating greater
efficiency and innovation.
We use the design-thinking approach to
drive Innovation in Strategy. In a series
of workshops to develop Value Creation
Plans, ideas were created and repetition
assessed for further development.
In 2021 we laid the foundation for the
creation of an Innovation Lab, through
which every employee, regardless
of the department they work in,
can submit ideas for new services,
products, or processes. The solutions
will also be used for cooperation with
start-ups and other external partners
in areas such as customer experience,
sustainable services and products, and
decarbonisation. The Innovation Lab’s
launch is scheduled for 2022.
Finally, we use innovation to boost
internal efficiency. We conducted a
series of analysis of internal processes
(from model as-is to model to-
be) to map those applicable for
robotisation. From 88 processes
selected for development, 20 have
an implementation documentation
prepared and three of them have
already been launched in 2021.
They cover financial control, risk
management, and general business
management. Importantly, our
employees can submit new ideas for
robotisation every day at the Processes
and Robotisation Centre.
BEST PRACTICE
Take a test for a better day
Providing a best-in-class service is
fundamental to securing our clients’
satisfaction. That is why we have
developed a series of tools in-house
that helps to increase couriers’
competencies. The most important
ones are morning tests that all couriers
take before staring their workday.
Each test consists of a number of
short questions covering the scope
of knowledge necessary to perform
the job effectively. This is a convenient
tool for highlighting key information
related to the core offer and providing
data on newly-launched services. The
daily reminder system translates into
high quality service and great results in
increased capabilities.
There is no InPost without
innovation. For employees, this
means that they can create
new solutions, break out of
patterns, and think outside the
box every day. There aren’t
many companies on the Polish
market that surprise their
customers with new services
or functionalities as often as
we do, and there are not many
companies that are able to
redefine the entire industry
alone. InPost is a place for
people who have the ambition
to change reality.”
Paweł Cegła
IT Department, InPost
Almost 90% of couriers taking
the morning test pass them.
This directly impacts their
score on the competencies
assessment. Being prepared
for everyday challenges has
a positive effect on other
aspects of their job that are
part of regular evaluation:
being detail-oriented, building
a professional image and even
being less susceptible
to stress.”
Leszek Czykiel
Courier Training Department, InPost
Group
Towards a
sustainable
future continued
76
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
BEST PRACTICE
Supporting womens’
development in e-commerce
When it comes to female
empowerment, we put our money
where the mouth is. Our commitment
to supporting women in the
development of competencies, as well
as in running their own businesses, is
visible in many areas of the company’s
activity. The knowledge and experience
shared by InPost can become the
foundation of their business for many
female entrepreneurs starting out.
To better support women
starting their journey as
entrepreneurs, we created the
“Top women in e-business”
initiative. The support provided
by a company with such high
level of female employment
at all levels of management
very effectively underpins
the empowerment we wish
to develop. ”
Dorota Bachman
organiser Top women in e-business
We are proud that our organisation
obtained the Highest Quality HR 2022
certificate awarded by the Polish
Association of Human Resource
Management (PSZK). The Highest
Quality HR Certificate is a confirmation
for employees and candidates that
the company is a good, credible and
reliable employer, using the latest
solutions in the field of human capital
management. Awarded employers are
organisations that set trends in human
resource management and promote
high standards of human resource
management in Poland. For 2021,
two projects were awarded – the
“Wellbeing project” and the
‘InPost recruitment project’.
Awards
‘Best Employer’ by Kincentric
‘Poland’s Best Employer’ by Forbes
HR of the Highest Quality
Towards a
sustainable
future continued
77
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Future outlook
The ESG transformation will be
executed in three phases across our
markets:
1. Phase I – ESG governance
framework established:
All necessary policies will be
completed in line with upcoming
regulations and international
standards (CSRD, taxonomy, TCFD
and climate risk management)
Governance bodies will be
appointed and set up
Key strategic initiatives will be
developed
2. Phase II – flagship programmes and
reporting processes implemented
All necessary processes under
implemented policies will be put
in place and running
Regular reporting processes will
be operational
Key strategic initiatives will be
scaled up
As a result of the ESG strategy, the
InPost Group will be able to:
Implement a structure for the
management of ESG issues,
including the responsibilities of
the Supervisory Board and the
Management Board;
Develop and implement a
number of policies and strategies,
including the strategy for
decarbonisation, social engagement,
or environmental policy, as well
as implementing solutions, which
have proven successful in Poland,
in other markets;
Monitor progress in meeting targets;
Report them to internal and external
stakeholders, including investors, on
an ongoing basis
3. Phase III – all commitments will
be delivered:
Full cross-markets ESG
management integrity
Key strategic initiatives will be
managed on a market-level
Regular external assessment for
ESG compliance
The comprehensiveness of the strategy
makes it a crucial tool that strengthens
InPost Group’s integration into all
markets it operates. Thanks to this
strategy, by 2026 InPost Group will be:
100% circular in controlled
operations
100% climate neutral in scope 1 & 2
Contributing to climate neutral cities
across Europe thanks to InPost Green
City programme
the best employer in e-commerce
enablers
An ESG leader in value-chain
management thanks to green
certification programme
Positively impacting two million
people thanks to our social
engagement strategy
GRI [102-15, 103-2]
78
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
COMMITTEE
CHAIR
President of the
Management
Board – Rafał Brzoska
STRATEGIC PILLAR
SPONSORS
Rafał Brzoska
Adam Aleksandrowicz
Michael Rouse
InPost GROUP
ESG COMMITTEE
SUPERVISORY BOARD
setting ESG strategic directions and supervision of progress
ESG TEAM
Operationalise and monitor
the delivery on the strategy
ESG MANAGER
(MARKETS)
Report periodically to the team
at the InPost Group level
ADVISORY
BODY
ESG Risk Management
ESG in Supply Chain
Procurement, Sales, Audit, HR, IR,
Green Officer, Diversity & Inclusion Officer
OPERATING TEAMS FOR STRATEGY IMPLEMENTATION
(by area and within cross-disciplinary working teams)
IMPLEMENTATION SUPPORT
HR
Finance
Project Management Office
Internal communication
External communication
We create innovative ad
sustainable services
We improve the quality of life in cities
We are part of local communities
We are committed to decarbonisation,
also through the successive
improvement of operational efficiency
We support the second-life of products
and raw materials
We are committed to the
development of our employees
We support the growth of
business partners
Diversity is what lets us grow
1
2 3
ESG governance
structure
GRI [102-18]
79
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
GRI [102-20]: The ESG strategy for the
InPost Group was approved by the
Group’s Supervisory Board, which will
supervise implementation. The Board
appointed the InPost Group ESG
Committee with a sponsor dedicated
for each strategic pillar and Raf
Brzoska as its chairman.
The Committee consists of:
Rafał Brzoska – leads overall
supervision and assumes full
managerial responsibility for ESG
management
Adam Aleksandrowicz – drives
the process of decarbonisation,
climate risk management and the
operationalisation of the ESG strategy
Michael Rouse – accountable for
implementation of the ESG strategy
across all markets (excl. Poland)
GRI [102-19]: The ESG team will be
responsible for putting the strategy
into operation across the Group. An
ESG manager in each country will
report to the team. The team will have
additional support from an advisory
body consisting of representatives of
implementation-related departments,
including Green Officer and Diversity
& Inclusion Officer positions, which will
be appointed by mid-2022.
The implementation will be managed
and monitored in line with the
strategic pillars. Within these pillars
each commitment will have a Director
responsible for success in achieving the
defined goals.
The company will develop ESG-
related success metrics which will
be incorporated into bonus systems
which will initially apply to the ESG
Committee, and subsequently be
extended further in the company, in
accordance with the strategy.
To provide full understanding
and engagement for reaching all
commitments defined in the ESG
Strategy, a series of ESG trainings for all
employees will be put in place in mid
2022 across the InPost Group.
Material Topics Management
GRI [103-2, 103-3]: Incorporating ESG
strategy into the already existing
management system and its roll-out
across markets is a task set for 2022.
The policies in force for 2021 that set the
management approach for material
topics are presented below or in
Governance section. The Management
Board member responsible for overseeing
those policies is Adam Aleksandrowicz,
CFO. In case of Heath and Safety, the
responsibility lies with Rafal Brzoska, CEO.
Integrated Management System
(IMS)
GRI [103-2]: We are able to maintain high
level of customer satisfaction by always
delivering on the quality of services
provided. This means timely handling of
complete and undamaged shipments
from sender to customer at an optimal
cost of service. To achieve that we
implemented Integrated Management
System Policy which sets Integrated
management System (IMS). The IMS is
based on six ISO standards:
ISO 9001: 2015
(Quality management)
ISO 14001:2018
(Environmental management)
ISO 45001:2018
(Health & Safety management)
ISO 28000:2007
(Security management)
ISO 22301:2014
(Security and resilience)
ISO 27031:2011 (ICT).
The management of the organisation
and its processes takes a risk-based
approach, assessing external and
internal factors. Risks and opportunities
are identified for each process and are
considered when planning, executing,
monitoring, and improving processes.
Where necessary, improvement
actions are taken. The results of the
risk assessment and the effectiveness
of the improvement actions taken
are periodically analysed and taken
into account in further process
management. We report on a quarterly
basis and update the register of
strategic risks with such frequency
(only in relation to strategic risk
management).
Environment Health Safety (EHS)
InPost’s Health and Safety as well as
Environmental departments are linked
and managed by the same people.
GRI [103-2]: The overarching policy
to which we adhere at EHS is the
Integrated Management System Policy.
Health and safety activities are conducted
in accordance with the ISO standard
45001. However, the main procedure
according to which we operate in the
field of occupational health and safety
is The occupational health and safety
management procedure with its
subordinate process instructions. The
purpose of the procedure is to present
all the principles of the Occupational
Health and Safety Management
System concerning the assessment of
occupational risks, the organisation of
work related to risks, the way it is carried
ESG governance
structure
continued
80
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
out and the documentation occurring in
all organisational units.
HSE Department is responsible for:
determination of the method of
occupational risk assessment and
supervising its implementation
performance of occupational
risk assessment of employees at
workstations
keeping them updated
monitoring of the state of occupational
health and safety in the organisation.
The organisation, procedures and
preventive measures are applied
continuously to protect employees from
the adverse effects of work conditions.
The risk assessment is reviewed for
relevance once a year (prior to the
review by senior management) or
when new working methods, materials,
processes, equipment or changes in
standards and legal guidelines are
introduced, in addition to every time an
accident occurs.
Awareness and mitigation of
environmental issues is integral to
our company. This manifests itself
through the five environmental targets
with measurable KPIs to reduce the
environmental impact of our operations
to be implemented by the end of 2022.
They are:
reduction of exhaust emissions
from cars
reduction of plastic and paper waste
in comparison to the previous year
to provide services in
environmentally-friendly conditions
improvement of energy efficiency
continuous improvement
GRI [103-2]: The environmental policy is
linked to all policies of the Integrated
System and is managed in accordance
with ISO Standard 14001. To ensure
highest quality we conduct external
certifications and then submit to regular
recertification which takes place every
three years. Between recertifications,
review audits are conducted. All
certifications and external audits
are carried out by QS Zurich. So far
certification processes included:
couriers – ISO 9001 and ISO 14001
(2019), ISO 45001 (January 2022)
fulfilment services – ISO 9001, 14001
and 45001 (January 2022)
Regarding improvement, the results of
internal audits, process measurement
and process risks are analysed during
each annual review of management
systems. Any irregularities are analysed
and changes recommended in the
form of goals for individual areas, such
as quality, environment, health and
safety, operational continuity safety and
supplier chain safety.
Human Resource:
In terms of Human Resources, we act in
accordance with Polish Labor Code and
internal procedures: Work Regulations,
Remuneration Regulations, Bonus
and Performance Regulations, and
the Recruitment Procedure. Within
this scope of policies, the company
establishes a work environment that
meets clear rules for social respect,
compliance with law, and inclusion (see
Governance, Ethics and compliance
system section). It also defines the
assessment of Management Board
members, including review by
Supervisory Board members and the
Remuneration Committee. Moreover,
we are guided by General Rules for
awarding annual bonuses; Rules of
setting annual targets, Assessment of
target achievement and the Appeal
procedure.
As a company proud of innovation
being part of our DNA, we put special
focus on building a work environment
that nourishes creativity. That translates
into putting diversity at the very
core of our company’s culture. We
strongly believe that gender equality
and a policy of non-discrimination
of any kind gives our employees and
business partners trust and freedom
and empowers them to reach further
and think out of the box. We secure
this work environment from the very
first contact with InPost Group as an
employer by having a clear and open
recruitment policy.
ESG governance
structure
continued
81
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
Taxonomy
EU Taxonomy
introduction
Taxonomy defines what types of
investments represent a path towards
a carbon neutral and sustainable
economy. It is an important element
of the EU’s future climate policy action.
Taxonomy will help channel flows
of public and private capital more
effectively in an environmentally
sustainable direction.
According to Taxonomy Regulation to
qualify as environmentally sustainable,
an economic activity shall, among
other things, contribute substantially to
one or more of the six environmental
objectives:
Climate change mitigation
Climate change adaption
Protection of water and marine
resources
Waste reduction, recycling and
transition to a circular economy
Pollution prevention and control
Protection and restoration of
biodiversity and ecosystems
The Group is subject to the obligation
to disclose non-financial data in
accordance with The Non-financial
Reporting Directive (NFDR), falls
under the Taxonomy Regulation
32
,
together with the delegated acts:
Delegated Act supplementing Article
8 of the Taxonomy Regulation (“the
Disclosures Delegated Act
33
”) and the
EU Taxonomy Climate Delegated Act
34
.
Therefore in the reporting process for
2021 classification of environmentally
sustainable economic activities applies
only to contribution to the first two of
the environmental objectives: climate
change mitigation and adaptation to
climate change.
In the reports for 2021 non-financial
undertakings are obliged to disclose
only the percentage of eligible and
non-eligible economic activities in
total turnover, capital and operating
expenses, but without checking if they
meet the technical criteria defined
by the Taxonomy; and the additional
qualitative information referred to in
Article 8 Delegated Act point 1.2 of
Annex I.
Analysis of Taxonomy eligible
activities
To meet the obligation under above
quoted regulations, InPost Group has
conducted an analysis of its activities
to identify those that are Taxonomy
eligible. The analysis was based on
the description of Taxonomy-eligible
activities according to the final version
of Climate Delegated Act: Annex I and
Annex II.
For the purpose of CapEx and OpEx
KPIs calculations we have analyzed
relevant expenditures on assets
and processes and identified the
related economic activity described
in the Climate Delegated Act. As the
allocation of eligible CapEx and OpEx
was conducted on case-by-case basis,
we ensure that no expenditure is
considered more than once.
Taxonomy eligible activities in
terms of turnover
The Group classifies it’s main revenue
streams (i.e. APM and courier deliveries)
as taxonomy eligible due to the fact
that they fall under Activity 6.6 Freight
transport services by road.
Taxonomy eligible activities in terms
of CapEx and OpEx
The Group classifies the Capex and
OpEx expenditures related to the APM
and courier deliveries as taxonomy
eligible due to the fact that they fall
under Activity 6.6 Freight transport
services by road.
InPost Taxonomy KPIs for 2021
KPI for turnover 98.3%
KPI for capex 80.6%
KPI for opex 93.1%
KPI non-eligible 6.9%
Information consolidation process
Consolidation rules applied for
the purpose of calculation of KPIs
(Turnover, CapEx, OpEx) are the same,
as the rules applied by InPost for the
purpose of preparation of consolidated
financial statements.
32
Regulation EU 2020/852 of the European Parliament and of the Council on the establishment of a framework to facilitate sustainable investment, and amending Regulation 2019/2088 published on 10 December, 2021.
33
Commission Delegated Regulation (EU) 2021/2178 supplementing Regulation (EU) 2020/852 of the European Parliament and of the Council by specifying the content and presentation of information to be disclosed by undertakings
subject to Articles 19a or 29a of Directive 2013/34/EU concerning environmentally sustainable economic activities, and specifying the methodology to comply with that disclosure obligation published on 10 December, 2021.
34
Commission Delegated Regulation (EU) 2021/2139 of 4 June, 2021 supplementing Regulation (EU) 2020/852 of the European Parliament and of the Council by establishing the technical screening criteria for determining the conditions
under which an economic activity qualifies as contributing substantially to climate change mitigation or climate change adaptation and for determining whether that economic activity causes no significant harm to any of the other
environmental objectives.
82
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
The information consolidation process
was subject to analysis and control
by the team in charge of reporting
data by activities (eligibility) or by
facilities, projects, services or products
(alignment), and by the corporate
Reporting team (in charge of reporting
the Group’s consolidated indicators)
and by the CSR Manager (in charge
of coordinating and preparing
the Taxonomy Report) to ensure
consistency in the criteria adopted
for reporting the indicators, the
treatment of intra-group operations
and the breakdown of the indicators
by business activity segment or sub-
segment.
Contextual information &
Accounting policy
The core business of the InPost
Group is delivering parcels either to
the APMs or to-door. This activity is
classified as taxonomy eligible and falls
under Activity 6.6 Freight transport
services by road.
KPI for turnover
Denominator - the turnover shall cover
the revenue recognised pursuant to
International Accounting Standard
(IAS) 1, paragraph 82(a).
References to the Consolidated
Financial Statements for the year
ended 31 December 2021:
Net turnover presented in the
Consolidated Income Statement for
the year ended 31 December 2021 -
note 12.1
Revenue from sales of services is
measured based on the consideration
to which the Group expects to be
entitled in a contract with a customer
and excludes amounts collected on
behalf of third parties.
Numerator - the part of the net turnover
derived from products or services,
including intangibles, associated with
Taxonomy eligible economic activities.
InPost Group calculates taxonomy –
eligible turnover as revenue generated
Activity 6.6 Freight transport services by
road. This includes turnover from the
Group’s activities, where InPost Group
provides courier and APM services.
KPI for CapEx
Denominator - shall cover additions
to tangible and intangible assets
during the financial year considered
before depreciation, amortisation
and any re-measurements, including
those resulting from revaluations and
impairments, for the relevant financial
year and excluding fair value changes.
The denominator shall also cover
additions to tangible and intangible
assets resulting from business
combinations.
The Group’s additions of property,
plant and equipment and intangible
assets including those from business
combinations determined at fair value
and including additions of right-of-use
assets.
References to the Consolidated
Financial Statements for the year
ended 31 December 2021:
Intangible assets – note 19.
Property, Plant and Equipment
additions (including right-of-use
assets additions) – note 20.
Numerator - equals to the part of the
capital expenditure included in the
denominator that is any of the following:
(a) related to assets or processes that
are associated with Taxonomy eligible
economic activities;
(b) part of a plan to expand Taxonomy
eligible economic activities or to allow
Taxonomy-eligible economic activities
to become Taxonomy eligible (‘CapEx
plan’);
(c) related to the purchase of output
from Taxonomy eligible economic
activities and individual measures
enabling the target activities to become
low-carbon or to lead to greenhouse
gas reductions, as well as other
economic activities and provided that
such measures are implemented and
operational within 18 months.
InPost Group calculates Taxonomy
eligible capex from Activity 6.6 Freight
transport services by road. Long-
term leases of cars measured at cost
less accumulated depreciation and
impairment losses, long-term leases of
land for purpose of APM deployment
and APM additions. The Group does
not include additions to development
projects connected with logistic
software and additions connected with
new logistic hubs..
KPI for OpEx
Denominator – shall cover direct
non-capitalised costs that relate to
research and development, building
renovation measures, short-term
lease, maintenance and repair, and
any other direct expenditures relating
to the day-to-day servicing of assets
of property, plant and equipment
by the undertaking or third party to
whom activities are outsourced that
are necessary to ensure the continued
and effective functioning of such assets.
Taxonomy
continued
83
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report Sustainability report
Financial statements
Corporate governance
About the report
InPost Group has not included wages of
employees working on IT maintenance
in OpEx, as these are not defined as an
costs related to day-to-day servicing of
property, plant and equipment.
Numerator - equals to the part of the
operating expenditure included in
the denominator that is any of the
following:
(a) related to assets or processes
associated with Taxonomy eligible
economic activities, including training
and other human resources adaptation
needs, and direct non-capitalised
costs that represent research and
development;
(b) part of the CapEx plan to expand
Taxonomy eligible economic activities
or allow Taxonomy-eligible economic
activities to become Taxonomy eligible
within a predefined timeframe;
(c) related to the purchase of output
from Taxonomy eligible economic
activities and to individual measures
enabling the target activities to become
low-carbon or to lead to greenhouse gas
reductions as well as individual building
renovation measures and provided that
such measures are implemented and
operational within 18 months.
For the Group Taxonomy eligible OpEx
includes maintenance costs for APM
network, research costs connected with
development of new APM types which
fall under Activity 6.6 Freight transport
services by road.
Taxonomy
continued
Corporate
governance
85
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Corporate governance
2021 was the year of InPost S.A.’s
initial public offering on Euronext
Amsterdam. We also experienced the
rapid growth of our presence in the UK
and the acquisition of Mondial Relay.
Such dynamic growth poses a great
challenge, taking into account the
scale of integration. This task requires
the development of a governance
ecosystem that will be resilient to
the rapidly changing e-commerce
environment, and which will secure
flexibility in maintaining relations with
a variety of stakeholders along the
value chain. In 2021 we have focused on
the unification and standardisation of
key policies and procedures across the
Group, for our complex management
system. In 2022 we will continue to
integrate compliance including ESG
and to strengthen the integrated,
ethical, and values-driven corporate
culture.
Internal
Ethics and compliance system
Code of Conduct, Anti-Corruption Policy
Insider Trading Policy, Anti-Harrassment
and Anti-Discrimination Policy,
Diversity Policy, Whistleblower Policy
Complementary policies
Cybersecurity, Data Protection Policy
Framework
External
Risk management
Approach to tax
AML/CTF policy (regards Poland clients)
Supply chain
Suppliers’ Code of Conduct
Business Partner Verification Procedure
Governance ecosystem
We want to be performance-driven, focused on innovation
and customer experience, but at the same time also on good
governance, ethics, compliance, making evidence-based decisions
based on data. Unifying several governance systems into one
body that enables us to reach our ambitions, at the same time
giving us tools to protect the company from emerging risks, is
one of the most important tasks we have set out to accomplish
in 2022. Although a core of this system is already in place, various
integration processes must happen. We embrace this challenge
and see it as a way to build a strong organisation based on
consistent values, aiming for one common goal.”
Adam Aleksandrowicz
CFO
GRI [103-2]
86
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
We define our governance
ecosystem as a set of
solutions (procedures,
processes, and tools) that
regulate both internal
relations within the Group
and our relationships with
our external environment,
with emphasis on the
supply chain and tax
compliance.
GRI [102-12]: Its fundamentals are
developed in accordance with domestic
and international law, with respect for
human dignity and the necessity for the
protection of human rights as expressed
in the Universal Declaration of Human
Rights. We strive to contribute to SDG
16 and SDG 17. As a member of United
Nations Global Compact, we will fully
comply with its principles:
The legal framework for The InPost
Group governance is determined by
Luxembourg Law and the Articles
of Association. The Company has
also chosen to voluntarily apply the
regulations of the Dutch Corporate
Governance Code.
Principle 1:
Businesses should support and respect
the protection of internationally
proclaimed human rights; and
Principle 2:
make sure that they are not complicit in
human rights abuses.
Principle 4:
Elimination of all forms of forced and
compulsory labour.
Principle 3:
Businesses should uphold the freedom
of association and the effective
recognition of the right to collective
bargaining.
Principle 5:
Effective abolition of child labour.
Principle 6:
Elimination of discrimination in respect
of employment and occupation.
Principle 7:
Businesses should support a
precautionary approach to
environmental challenges.
Principle 9:
Encourage the development and
diffusion of environmentally friendly
technologies.
Principle 8:
Undertake initiatives to promote greater
environmental responsibility.
Principle 10:
Businesses should work against
corruption in all its forms, including
extortion and bribery.
Corporate governance
continued
87
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
DEVIATIONS FROM THE
DUTCH CORPORATE
GOVERNANCE CODE
As a public limited company organised
under the laws of the Grand Duchy
of Luxembourg, the Company is
not subject to the Dutch Corporate
Governance Code. However, the
Company has chosen to voluntarily
apply the regulations of the Code.
The Management Board and the
Supervisory Board believe that
deviations of some individual provisions
of the Code are justified. These
deviations are explained below.
Internal audit function – best
practice provisions 1.3.1-1.3.5
In 2021 the Company did not comply
with best practice provisions 1.3.1
through 1.3.5, regarding the internal
audit function. The Company deviated
from this best practice provision as it
did not have a separate department for
the internal audit function. However, the
Company has hired an internal audit
Director in 2022 and is in progress of
establishing the function.
Independence of the Supervisory
Board – best practice provision 2.1.7
The Company does not comply with
best practice provision 2.1.7, which
provides that in order to safeguard its
independence, the Supervisory Board
should be composed in accordance
with the criteria as set out in best
practice provisions 2.1.7 and 2.1.8. The
Company deviates from best practice
provision 2.1.7 (iii) as two of the members
of the Supervisory Board are appointed
upon nomination of AI Prime and A&R.
Establishment of the Committees –
best practice provision 2.3.2
The Company does not comply with
best practice provision 2.3.2, which
provides that if there are more than
four Supervisory Board members,
the Supervisory Board shall appoint
an audit committee, a remuneration
committee and a selection and
appointment committee. The Company
deviates from this best practice
provision as the functions and the
responsibilities of the remuneration
committee and the selection and
appointment committee are combined
in one committee, the Selection,
Appointment and Remuneration
Committee.
Remuneration Policy – best practice
provision 3.1.2
The Company does not fully comply
with best practice provision 3.1.2, which
provides that if Management Board
members are awarded remuneration in
the form of shares, these shares should
be held for at least five years after they
are awarded. The Company deviates
from this best practice provision as
the Company’s Remuneration Policy
requires members of the Management
Board to hold any shares acquired
pursuant to their annual deferred bonus
for three years rather than five years
after they have been awarded.
Remuneration of Supervisory Board
member – best practice provision
3.3.2
The Company does not comply with
best practice provision 3.3.2, which
provides that Supervisory Board
members may not be awarded
remuneration in the form of shares.
The Company deviates from this best
practice provision as certain members
of the Supervisory Board may, as
per the agreed policy, receive up to
25% of their annual remuneration
in Shares. For 2021, none of the
members of the Supervisory Board
received any remuneration in Shares.
The remuneration of the Supervisory
Board members, including the share
component, is not dependent on the
results of the Company or the Group.
Cancelling the binding nature of
a nomination of dismissal best
practice provision 4.3.3
Pursuant to the Articles of Association,
AI Prime has a right to nominate
candidates for appointment as
members of the Supervisory Board.
Pursuant to Luxembourg law, if AI
Prime, when exercising its nomination
right, includes at least two candidates
for the position in the proposal for the
appointment to the Supervisory Board,
the General Meeting has to appoint one
of the proposed candidates. In that case,
it is not possible under Luxembourg
law to set aside the binding nature of
the nomination right, which results in a
deviation from best practice provision
4.3.3.
The Committee’s responsibilities
include primarily (but are not limited
to): determining on a timely basis
the disclosure treatment of Inside
Information and other material
information; assisting in the design,
implementation and periodic
evaluation of disclosure controls and
procedures; identification of Inside
Information and Insider List and
ensuring its compliance with the
provisions of the Company’s Insider
Trading Policy.
The general quorum for a meeting of
the Disclosure Committee is any two
members of the Management Board
and the Supervisory Board, one of
whom must be the Chief Executive
Officer or the Chief Financial Officer and
one must be one of the independent
Supervisory Board members. In case of
a significant event or issue, the Secretary
of the Disclosure Committee may
decide that it is necessary for both the
Chief Financial Officer and the Chief
Executive Officer to participate in the
Disclosure Committee.
Corporate governance
continued
88
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Ethics and
Compliance System
[GRI 102-16] With the ambition of being
a sustainability leader in e-commerce,
we keep our company values at the
heart of every decision-making process
to ensure that we grow together with
our employees and business partners
along the value chain.
1. Internal governance
Corporate governance
continued
Mission, vision and
corporate values
Policies and procedures
Whistleblowing
line
Compliance officer
We keep our company values
at the heart of every decision-
making process to ensure that
we grow together with our
employees and business
partners along the value chain.
Monitoring
and reporting
Training and
communication
Having a strong corporate
governance is an advantage;
It is a means of setting yourself
apart and communicating
clearly to your stakeholders.”
Marieke Bax
Chairperson of the Audit Committee
Fig. 12 Internal governance and compliance scheme
89
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
GRI [103-2]: Before entering new
markets and the Mondial Relay
acquisition, Polish InPost was a value-
based and purpose-driven company.
As we have become InPost Group, we
bring this attitude to new markets. Our
core values remain the same. Strong
ethics supported by a comprehensive
compliance system are at the heart
of our governance system and guide
the daily decision-making of all
our employees. With the growing
importance of subsidiaries outside of
Poland, we have identified the need to
provide one set of regulations to which
all employees across markets could
refer. For this purpose, we have replaced
the existing policies with the new InPost
Group Compliance System applicable
across the whole Group. It consists of
the InPost Group Code of Conduct,
which is an overarching policy and can
also be regarded as our business ethics
policy, and accompanying policies
which contain more detailed guidelines
relating to topics described in the Code
of Conduct:
InPost Group Code of Conduct
– the general policy, setting the
standards and tone for the entire
Compliance System. It sets high-
level standards of conduct for
employees and management,
presents the organisation’s
approach to matters such as
corruption, relationships with third
parties, reporting of irregularities,
discrimination, and diversity. It also
describes the role of the Compliance
Officer in the organisation.
Anti-Corruption Policy – a document
describing standards of conduct in
relationships with suppliers, clients,
and public authorities, aimed at
preventing all forms of corruption
and other illegal or illicit behaviours.
The Policy considers the legal
frameworks regarding corruption,
bribery and influence peddling in
all jurisdictions where the Group
conducts its business operations. It
states that InPost Group does not
support any political parties and
it does not engage in any political
events. The Policy also includes case
studies facilitating the understanding
of standards of conduct. [GRI 415-1]
GRI [103-3]: Anti-harassment and
Anti-discrimination Policy – the policy
for all employees of the Group, setting
the standard of conduct in relation
to colleagues, supervisors, junior staff,
and potential employees, and aimed
at preventing employee complaints
and conflict in the workplace. It
outlines the Group’s zero-tolerance
approach to discrimination,
workplace harassment, sexual
harassment, and other forms of
unwanted behaviour. The Policy
also provides the framework for
addressing incidents related to
discrimination and harassment.
Diversity Policy – the policy
setting the standard for hiring new
employees, aimed at promoting
a fair, merit-based hiring process.
The Policy sets the guidelines for
individuals involved in the hiring
process. It prohibits discrimination
based on age, skin colour, disability,
gender, marital status, nationality,
race, religion, sexual orientation or
other ethnic or cultural aspects. The
guidelines apply to all employees,
including the Board members and
the Executive Committee.
Insider Trading Policy – the policy
regarding restrictions in trading in
InPost S.A. shares and other InPost
S.A. securities. The Policy explains the
conditions by which an employee is
awarded insider status and explains
the regulatory framework around
trading in InPost S.A. securities.
AML/CTF Policy – introduced at
InPost sp. z o.o., which holds an
obliged entity status as a postal
operator under Polish law. The Policy
provides a framework for compliance
with the relevant legal framework,
including the processes of client
identification and ultimate beneficial
owner identification. The policy also
introduces the role of an Anti-Money
Laundering (AML) Manager.
Know Your Customer (KYC) Policy
– a policy introduced at InPost
sp. z o.o., aimed at reducing risk
in dealing with third parties, i.e.
suppliers and clients who are not
subject to KYC verification. The
Policy outlines the duties of the
employees in relation to supplier
and client verification.
The policies included in the
compliance system were drafted
by the Compliance Officer in broad
cooperation with internal departments.
The compliance policies were formally
approved by the Management Board
by way of a Management Board
resolution. Based on our experience as
an organisation, and having identified
the current market trends, we have
extracted four core values: compliance
with applicable laws, honesty, integrity,
and openness. The InPost Group
Code of Conduct sets the standards of
conduct for the Group’s employees and
management in areas such as conflict
of interest, corruption, integrity in
cooperation with third parties and other
staff members, as well as in financial
Corporate governance
continued
90
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
reporting, compliance with applicable
laws, and health and safety.
The Code of Conduct introduces the
Compliance Officer and describes
their role in the organisation. The
Compliance Officer is to revise
the compliance system so that it
responds to the current needs of
the organisation, to implement the
system and communicate it to both
the employees and other stakeholders.
They are also responsible for providing
training for the employees and
monitoring the compliance system
by responding to the employees’
queries and performing investigations
as needed. Although the Compliance
Officer maintains the highest level
of independence, organisationally
they report to the Group CFO, who
is responsible for overseeing the
compliance area across InPost Group.
The Compliance Officer supervises the
compliance system at the Group level
and has their counterparts on each
market, who report to them indirectly.
Our Code of Conduct and the
accompanying policies are available in
English via the inpost.eu website with
unlimited access for all employees,
business partners and other
stakeholders. The policies have been
translated into Polish and are available
on the company intranet. They will
also soon be made available to our
Italian and French employees via the
respective subsidiaries’ intranets in
their respective languages, as well
as in English.
Corporate governance
continued
Ethics and compliance
system
Compliance Officer
Risk management team
Risk Officer
IT security team
IT Security Team Manager,
Quality and Operational
Security Officer
Data protection office
Data Protection Officer
Chief Financial Officer
Chief Executive
Officer
91
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Whistleblowing and
concerns raised
GRI [205-3]: Zero incidents of corruption
(alleged or confirmed) in 2021
GRI [102-17, 103-2]: A critical element
of a well-functioning compliance
system is a mechanism for feedback
and concerns about ethics. Described
in the Whistleblowing Policy, the
reporting mechanism is based on a
non-retaliation policy and a guarantee
of the whistleblower’s anonymity. The
employees are instructed that the
Compliance Officer will not take any
actions to establish a whistleblower’s
identity. The whistleblowers are
assured that their reports will not be
considered with less attention than if
they had contained personal details
of the whistleblower. All reports are
treated with confidentiality by the
Compliance Officer. If the Compliance
Officer decides they need support from
another person within the organisation
in order to conduct an investigation
properly, the person involved is obliged
to maintain confidentiality as well.
People both inside and outside the
organisation can voice their concerns
about unethical or illicit behaviour via
e-mail:
compliance@inpost.pl or
compliance@inpost.eu, which was
added in 2021 in response to the
new teams across Europe
Traditional post addressed to the
Compliance Officer in the Kraków,
Poland headquarters, whereby the
persons receiving mail are instructed
that any correspondence addressed
to the Compliance Officer is not to
be opened and is to be immediately
delivered personally to the
Compliance Officer
SpeakUp whistleblowing platform
applied throughout the organisation.
The platform can be accessed via
a mobile app or a website. It gives
the whistleblowers the opportunity
to notify the Compliance Officer
completely anonymously and in any
language used in the organisation.
The platform provides secure
machine translation of any report
into English if needed. Additionally,
all data regarding a report is erased
from the system within 30 days of
closing a given case by the case
handler to ensure that data security is
always maintained.
All channels of communication are
available 24/7 and reports can be made
in any of the languages used in the
organisation: Polish, English, French,
Italian, Portuguese, Spanish, German,
and Dutch (Netherlands and Belgium),
and it is the Compliance Officer’s
responsibility to ensure communications
with the person reporting, in a language
they understand. Reports regarding
compliance incidents not made directly
to the Compliance Officer (e.g. to the
relevant HR office) are forwarded to the
Compliance Officer in order to ensure
the Compliance Officer has all relevant
knowledge of alleged breaches of ethics
in the whole organisation.
As a company, we go beyond
a “zero tolerance for corruption”
approach. We build our
relationships with employees
and various partners on mutual
trust and open dialogue.
Therefore, both reports and
enquiries are welcomed and
deeply appreciated.”
Arleta Adamus
Compliance Officer
Arleta Adamus joined InPost in 2018 as the Director of the Legal Department for Integer
pl S.A. and its subsidiaries in Poland. From January 2021 she is a Compliance Officer
for InPost S.A. Group and Group General Counsel. Previously, she was legal counsel in a
leading terrestrial TV and radio broadcast infrastructure operator in Poland and worked
as a legal counsel in the Capital Group of the largest fuel company in Central Europe.
Arleta is also a certified mediator and compliance officer.
Corporate governance
continued
In such instances, the Compliance
Officer offers support and advice in
investigating a report. Every report is
analysed by means of a case-by-case
approach which allows the adjustment
of tools used to best address the
situation. Finally, the Compliance
Officer is required to inform the
Chairperson of the Supervisory Board
of every new report and submit a
written summary of actions taken and
the resolution of an investigation to the
Audit Committee.
92
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Type of incident Poland Mondial Relay UK
Reported Confirmed Reported Confirmed Reported Confirmed
Conflict of
interests
0 0 0 0 0 0
Corruption 0 0 0 0 0 0
Harrassment/
discrimination
1 1
Not
available
Not
available
0 0
In 2021, only two compliance incidents
were reported in Poland. The first
incident was resolved and the employee
responsible for misconduct had their
employment contract terminated
without notice. The incident,
investigation or resolution in this case
did not affect processes or procedures
in place at InPost Group. The second
case was deemed unsubstantiated.
GRI [307-1, 419-1]: Additionally, as of
31 December, 2021, there have been
no incidents of corruption, whether
alleged or confirmed. There were no
incidents in which employees were
dismissed or disciplined for corruption.
We have not had a single case of
discrimination reported in the Group
over the last two years. No cases of
non-compliance with environmental
laws and regulations were registered
or issued, neither were cases of non-
compliance with laws and regulations
in the social and economic area.
Reporting channels were used twice
to report cases of possible conflicts
of interests and bribery with the
Compliance Officer, which shows
both the effectiveness of conducted
trainings and the trust put in the
Compliance Officer.
Recruitment free of discrimination
GRI [103-2]: The status of the Diversity
Policy as one of the pillars of our
Compliance System has resulted in
the development of a recruitment
procedure for the Polish companies
which was then adopted as the
general guideline throughout InPost
Group. Its goal is to ensure equal
employment opportunities without
discrimination or harassment on the
basis of race, ethnicity, religion, sex,
sexual orientation, gender identity
or expression, age, disability, marital
status, citizenship, national origin,
genetic information, or any other
characteristic protected by law.
InPost Group prohibits any such
discrimination or harassment.
The following general rules apply for recruitment process in InPost Group:
EQUALITY: All candidates involved in the recruitment process are treated equally.
CONFIDENTIALITY: All the information provided by the candidate must be treated
as confidential and must not be shared with anyone who is not involved in the
recruitment or decision-making process.
RESPONSIBILITY: All Hiring Managers or employees involved in the recruitment
process need to be prepared to perform such roles.
PROFESSIONALISM: It is important to perform all recruitment processes with the
highest quality of professionalism, creating a positive candidate experience.
TRANSPARENCY: When the Hiring Manager has a close relationship with a
considered candidate, another person is required to participate to verify the
candidate’s competencies.
Individuals who believe they have been the victim of misconduct can report the
situation through the candidate experience survey form, which is available to those
participating in the hiring process. All reported allegations of discrimination are
subject to investigation in line with the procedure set in Whistleblowing Policy.
Corporate governance
continued
All employees were introduced to
the new Compliance System of
the InPost Group
GRI [406-1] Incidents of discrimination
GRI [205-3] Confirmed incidents of corruption
93
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Communication and training
The new Compliance System launch
was communicated by the Compliance
Officer to all employees throughout
InPost Group via e-mail and dedicated
training.
Contact points for raising concerns
are communicated via the inpost.eu
website’s contact site, as well as on
the Intranet sites of our subsidiaries so
that the employees can easily find the
relevant e-mail address. Additionally, the
introduction of the new reporting tool
was communicated to all employees via
e-mail; the employees in each country
received an e-mail with an access link
and QR code for the platform and a
brief user manual in their respective
languages.
GRI [205-2]: The launch of the
Compliance System was followed by
a compulsory compliance training
for all employees in Poland and was
conducted via an on-line training
platform. The training consisted of
two parts (a presentation and a test)
and covered all policies that are part
of the system. 87% (3,474) employees
completed the training successfully. Our
compliance plan accounts for an annual
compulsory compliance training for
all employees. The on-line training has
GRI [205-2] Communication and training about anti-corruption policies and procedures
Number of employees that received training
InPost SA and PL
subsidiaries 2021
Mondial Relay
2021
Management Board 5 (100%) 10 (100%)
Supervisory Board 0 (0%) 0 (0%)
Senior Management 15 (63%) 0 (0%)
Middle Management 268 (81%) 0 (0%)
Other employees 3,192 (88%) 0 (0%)
The organisation’s anti-corruption policies and procedures have been communicated to 100% of all groups of employees.
proved efficient and allows us to track
the number of participants and their
progress. Therefore, it will remain the
preferred way to provide compliance
training to the employees.
Moreover, compliance training has
become a part of the onboarding
training for new employees in
Poland since the middle of 2021. The
onboarding training is done on-line,
and the compliance segment contains
a pre-recorded video presentation
conducted by a member of the legal
team. Between 01 June, 2021 and
31 December, 2021, over 1,000 new hires
received compliance training and were
informed that the relevant policies can
be found on the company Intranet as
well as on the inpost.eu website. We will
continue to provide compliance training
as a part of onboarding training in 2022.
Complementary Policies
GRI [203-2, 103-3]: We identified two
areas that are crucial for conducting our
business and its protection depends on
building a resilient internal framework
with a capacity building system that
supports it. As we rely on data, both
consumer and client, we constantly
improve processes and solutions in
cybersecurity and data protection,
keeping in mind not only compliance
Corporate governance
continued
94
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
high-level of awareness of employees in
the field of data security.
Following the Policy, at least twice
a year we perform cyber risk
assessments in terms of two main
aspects, Severity and Confidence,
which results in the implementation
of appropriate processes. Moreover,
we conduct internal security tests to
assess the effectiveness of technical
and organisational security measures
at least once a year (or in the case
of significant changes). Once a
year, an external audit is carried
out in accordance with the NIST
Cyberframework.
In terms of cybersecurity, we also
apply other subordinate policies such
as Acceptable Use Policy, Business
Continuity Management Security Policy,
Cryptography Policy, HR Security Policy,
Identity and User Access Management
Policy, Information Classification
Policy, Information Security Policy,
IT Operations Security Policy,
Network Security Policy, Systems and
Applications Security Policy, and the
Vulnerability Management Policy. They
cover the area of information security
management in accordance with
ISO27001 and the NIST Cybersecurity
Framework.
The roles and responsibilities regarding
information security have been
established in accordance with the
Information Security Policy document.
In order to pursue the aforementioned
actions, the key roles and
responsibilities concerning information
security have been assigned to
managing persons in the Group,
particularly to: the IT Security Team
Manager – in the scope of data security
and protection of ICT systems; DPO –
Data Protection Officer, with regard to
personal data protection; Operational
Security Office manager with regard
to physical security; Compliance
Officer – in the scope of ensuring legal
compliance and compliance with valid
internal regulations; Risk Officer – in
the scope of risk management. The
IT Security Team, in cooperation with
the Data Protection Team and the
Quality and Operational Security Office
under supervision of the manager of
the IT Security Team, is responsible for
taking any actions related to operating,
monitoring, reviewing, maintaining
and improving the established
Information Security Management
System (ISMS).
Corporate governance
continued
with laws, but also enabling better
efficiency for further growth by securing
best-in-class infrastructure.
In both areas we developed training
systems that consist of training for
employees and new hires where both
cybersecurity and data protection are
part of the onboarding process. When
necessary, trainings for particular
departments or even individual ones
are put in place. For cybersecurity we
also developed 16 phishing attack
scenarios and carried out almost 20
stress tests.
Cybersecurity
GRI [103-2]: One of the main foundations
of e-commerce is data. We pay special
attention to data protection. As the
threats in this area increase, we are
constantly improving our solutions and
implementing new security measures.
GRI [103-2]: We operate in accordance
with the Information Security
Policy that is linked with strategic
objectives and the prioritisation of
the organisation. The policy guides
the business on how to effectively
implement cybersecurity by: ensuring
compliance with legal requirements;
confidentiality, integrity and availability
of data and IT services; technical and
organisational security measures; and a
95
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
GRI [418-1]: Substantiated complaints concerning breaches of customer privacy and losses of customer data
InPost S.A.,
UK and PL subsidiaries Mondial Relay
2021 2020 2021 2020
Substantiated complaints received concerning breaches of customer privacy: 45 40 0 0
Complaints received from outside parties and substantiated
by the organisation
40 36 0 0
– Complaints from regulatory bodies 5 4 0 0
Total number of identified leaks, thefts, or losses of customer data. 2 2 1 n/a
All complaints for InPost UK are included in InPost SA
and PL subsidiaries total.
Please note that we do not maintain a separate register
for InPost S.A and InPost UK. Records of data subjects’
requests and complaints are kept separately for InPost
Technology S.a.r.l, Integer.pl S.A., Integer Group Services
sp.z o.o., InPost sp. z o.o., InPost Paczkomaty Sp. z o.o.
and Mondial Relay.
Data protection
GRI [103-2]: The security of InPost’s
customer data is our top priority.
Therefore, we take all measures to
safeguard and improve data security. To
ensure full compliance with legislation,
in particular with the General Data
Protection Regulation (GDPR), we
have adopted a system of standards
and guidelines designed to provide a
high level of protection for customers,
employees and suppliers. One of the
main documents introduced within
the organisation is the Personal
Data Security Policy. It determines
the basic principles and methods of
ensuring personal data safety applied
by all companies that are members of
InPost S.A. The organisation’s strategic
goals for data protection include
ensuring that legal requirements are
met; confidentiality, integrity of the
personal data processed and continuity
of access to the data; technical and
organisational security measures; and
a high level of employee awareness
concerning personal data security.
We have implemented technical and
organisational solutions that provide
clear and accessible communication
mechanisms with data subjects and
allow them to apply their rights,
including the right to access, erase,
rectify, supplement or amend their
personal data.
The InPost Group data protection
framework consists of:
Procedure for handling requests
from data subjects on the exercise of
rights in relation to the processing of
personal data – specifies the general
framework for handling a person’s
demands directed to the Controller,
related to the Data Subject Rights
Procedure for the assessment and
notification of personal data breaches
- defines the general principles
for the assessment, recording
and notification of Personal Data
Breaches under the GDPR
Data retention policy – specifies
the principles for processing data
in accordance with the principle of
limited retention
Procedure for risk analysis and
impact assessment of personal data
processing - describes the principles
of conducting risk analysis for the
protection of Personal Data
Due diligence procedures have not
been introduced within the adopted
policies, yet all procedures are subject to
regular internal audits . Based on latest
audit, no changes in procedures are
required. We provide capacity-building
communication and staff training to
strengthen awareness and ensure
adaptation to any emerging risks.
Compliance with the personal data
protection principles is supervised
by the Data Protection Officer. The
individual is supported by the Data
Protection Team in each subsidiary.
Corporate governance
continued
The number of complaints and breaches registered in Poland includes both cases reported by customers
and those identified internally and reported to the relevant authorities by InPost. Most consumer complaints
concerned lost parcels. The proceedings conducted by the Office of the Protection of Personal Data as a
result of complaints regarding the manner of processing personal data did not result in negative decisions for
InPost.
96
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Approach to tax
GRI [207-1] Our approach to tax matters
has been formed in line with core
organisational values and principles,
with the purpose of correct and
timely tax contributions as well as the
protection of our reputation within the
international community.
The correct and reliable fulfilment
of tax obligations constitutes the
cornerstone of social responsibility
and an important element of InPost
Group’s overall economic strategy.
We have implemented procedures
and processes to comply with all tax
obligations under the respective tax
laws and deployed processes and
procedures to identify potential tax
risks at an early stage. Compliance with
these procedures is monitored by the
respective employees and supervised
by the Management Board.
The Management Board reviews
and approves the tax strategy. The
Management Board quarterly revises
and updates the Group’s tax strategy
to ensure its relevancy as well as
alignment with the Group’s wider
purpose and code of ethics.
The tax strategy is harmonised within
the Group and applicable to all its
subsidiaries. The tax strategy is publicly
available on (Informacje o strategii
podatkowej | Grupa Kapitałowa Integer.
pl; Tax strategy of InPost S.A. (Lux)).
The key principles of the strategy can
be summarised as follows:
The diligent application of tax law as
well as its most recent interpretation
by the relevant tax authorities
supported by publicly available
government explanations and court
rulings;
Continuous monitoring of changes
in the tax law and evolutions in tax
interpretations and relevant practices;
A cautious approach towards
tax risks, which minimalises the
likelihood of disputes in case of
unclear regulations. Identified risks
are managed by the tax specialists
responsible for the possible related
tax obligation in cooperation with
the leader of the tax department and
other relevant employees. We are risk
averse and in the case of ambiguity
related to taxes, we seek confirmation
from the respective tax authorities
through tax rulings, opinions, etc.
The inclusion of tax consequences
while making economic or business-
related decisions.
The introduction and application
of extensive and detailed internal
tax procedures which ensure
tax compliance at every level
of the organisation and aid the
identification of tax risks at an
early stage. These procedures
include but are not limited to those
regarding proper recognition of
economic events for tax purposes,
calculations of tax liability,
processing of tax documentation,
communication with tax authorities,
and the spread of information
about tax developments among our
stakeholders.
The practice of hiring experienced
tax professionals, continually
2. External governance
Corporate governance
continued
97
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Corporate governance
continued
investing in their development
(including trainings on current tax
matters) as well as seeking advice
from external renowned tax advisors
with regards to complex matters.
The practice of trainings and exchange
of experience between those
responsible for managing tax functions.
Use of specific software developed
by a reputable external company
aiming at proper calculation and
verification of our tax settlements.
The technology constitutes an
important role in the tax strategy
(all accounts are prepared using a
specialised software, addressing
management of tax data such as
obligatory standard audit files in
Poland or electronically submitted
tax declarations).
Tax Governance, control and
risk management
GRI [207-2] InPost Group organisational
structure ensures the appropriate flow
of information, division of duties and
responsibilities within the individual
departments. The tax policy is
supervised by the Chief Financial Officer.
Management, who together with the
Tax and Accounting Department, is
responsible for the correct settlement
of the Group’s tax obligations.
Tax governance is covered by internal
control and external audit.
[GRI 207-1]: The Supervisory Board and
the Management Board engage in
regular discussions about risk, including
the approach to minimising tax risks.
On a quarterly basis, Management
conducts a review and updates the tax
strategy to ensure its relevance as well
as alignment with the company’s wider
purpose and Code of Conduct. The
Supervisory Board regularly discusses
and reviews the Group’s compliance with
its stated tax policy and framework. The
Tax and Accounting Departments, under
the supervision of the Chief Financial
Officer, are responsible for carrying
out the tasks related for tax functions.
Tax risk management is overseen by
the Management Board’s members
and is included in reports to the Audit
Committee. All of the company’s
employees are bound by the Code of
Conduct and Whistleblower Policy is in
place that covers also tax matters.
The Group’s Tax Contribution
The most substantial taxes include the
Corporate Income Tax, value-added tax,
wage tax, social security contributions,
and withholding tax. The taxes and
charges paid remained relatively stable
in the period from FY20 to FY21.
98
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Corporate income taxes paid
in millions of PLN
2021 2020 2019 2018
Luxembourg 0 0 - -
Poland 180 127 4 0
France 50 54 52 -
Italy 0 0 0 0
United Kingdom 0 0 0 0
Other European countries 0 0.25 1 0
Rest of the world 0 0 0 0
Total 230 181 56 0
Other taxes paid in 2021
in millions of PLN
VAT
Wage tax
and social
security
Total
2021
Total
2020
Luxembourg 0 0.03 0.03 0
Poland 148 103 251 221
France 0 33 33 29
Italy 0 2 2 0.6
United Kingdom 12 12 24 11
Other European countries 0 0 0 0
Rest of the world 0 0 0 0
Total 160 150.3 310.3 261.6
[GRI 207-2]: The information provided in this report is factual and up to date. The source of
the data are the official annual accounts of the Group. This report has been reviewed and
confirmed by the Management and the Audit Committee.
Relationship with tax authorities
GRI [207-3]: InPost Group pays particular
attention to transparency and clarity in
the performance of its obligations. One
of our main objectives is to maintain
proper relations with the tax authorities
based on mutual respect and trust.
In light of the goal of open and
transparent communication regarding
our tax strategy and other tax matters,
we pursue a strong relationship with
local tax authorities, and generally
consider requesting additional opinions
from the competent tax authorities in
ambiguous tax matters, especially in
Poland. We often apply for supporting
opinions or interpretations of tax law
from tax authorities (e.g. various tax
rulings and tax opinions issued by the
respective tax authorities obtained in
2020-2021). We fulfil our mandatory
DAC 6 data reporting obligations in the
EU (e.g. information on tax schemes) in
a regular and timely fashion. In case of
tax-controlling activities or tax audits,
we cooperate fully with the authorities.
Stakeholders
At InPost Group, we strongly believe in
open and transparent communication
with our stakeholders regarding
our tax policy. We highly value the
interests of all our stakeholders and
work to achieve a balance between
our financial interests and social and
environmental responsibilities. We do
not engage in aggressive tax planning
(including limitation of cooperation
with entities located in tax havens).
Among other factors, we consider tax
laws when structuring our commercial
activities and making economic
decisions, with a view to maximise
value on a sustainable basis for our
stakeholders.
We are fully aware of the
importance of not only a
transparent, but also sustainable
and responsible tax approach.
We have an obligation to our
stakeholders individually and as
a company. This means being
open to any public or media
inquiries. Any accusations of tax
evasion or financial misconduct
we have proven to be unfounded
as we abide by the law and
maintain full transparency as our
guiding principles.”
Rafał Brzoska
CEO
Review and Approval
Tax reports are reviewed and
confirmed by the management and
the Audit Committee.
Corporate governance
continued
99
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
GRI [207-4]: Country-by-country reporting
Country of tax jurisdiction Name of the resident entity Primary activities Number of employees
Luxembourg
InPost S.A.
InPost Technology S.a r.l
Holding company
IT services
323
United Kingdom InPost UK Logistic and courier services 96
France
Integer
France SAS Mondial Relay
Holding company
Logistic and courier services
3,937
Italy Locker InPost Italia S.a r.l Logistic and courier services 38
Poland
Integer.pl S.A.
InPost Sp. z o.o.
Integer Group Services Sp. z o.o.
InPost Paczkomaty Sp. z o.o.
Holding company
Logistics and courier services
3,974
Other European countries - - -
Rest of the world - - -
Total 10 - 8,014
GRI [207-4]: Country-by-country reporting in millions of PLN
Country of tax
jurisdiction
Revenues from
third-party sales
Revenues from
intra-Group
transactions
Profit/loss
before tax*
Tangible assets
other than
cash and cash
equivalents**
Corporate
income tax paid
on a cash basis
Corporate income
tax accrued on
profit/loss
Reasons for the difference
between corporate income
tax accrued on profit/
loss and the tax due if the
statutory tax rate is applied
to profit/loss before tax.
2021 2020 2021 2020 2021 2020 2021 2020 2021 2020 2021 2020
Luxembourg 0 0 0 0 (95) (5.79) 39,635 18.48 0 0 0 0
United Kingdom 66.27 15.50 0 0.02 (129.36) 209.13 281.86 82.17 0 0 0 0
France 1091.70 0 11.90 0 24.80 (3.82) 3,295.17 9.61 41.1 54 38.90 0
Italy 2.34 2.40 0 0 (23.63) (9.50) 29.94 20.94 0 0 0 0
Poland 3,421.56 2,495.94 2,373.48 1,763.27 1,171.57 596.45 5,762.65 4,173.99 201.86 103.76 219.75 131.18
deferred tax, waived IC loans,
incentive plan related to
shares (2020)
Other European countries 0 0 0 0 (3.42) (0.84) 0.02 2.10 0 0.25 0 0.00
Rest of the world 0 0 0 0 0 (1) 0 0.07 0 0 0 0
Total 4,581.88 2,513.84 2,385.36 1,763.29 944.46 785.04 49,004.63 4,307.36 242.99 104.01 258.69 131.18
Corporate governance
continued
*without IC elimination
**without elimination of IC margin on Fixed Assets and IC receivables
100
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Risk management
GRI [103-2, 102-11, 102-15]: At
InPost Group, we maintain a risk
management system for strategic
markets which includes a set of
processes, organisational measures
and documented rules that are
designed to mitigate risk and ensure
that all significant risks related to
the Group’s activities are properly
measured, reported and controlled, and
that they do not pose a threat to the
stability and continuity of operations.
The risk management system has
been designed to identify, assess and
continuously monitor those risks that
may affect the achievement of strategic,
operational and compliance objectives
across the Group’s business and
organisational units. The objectives of
the risk management system include:
ongoing and proactive risk
management
identification of threats and
irregularities
reduction of risks to acceptable levels
full exploitation of business
opportunities
improvement of internal process
efficiency
improvement of service quality
effective use of financial, human and
material resources and prevention of
financial losses.
The risk management system has been
fully adopted at the Polish company
level and does not cover companies
outside of Poland. The organisation is
in the process of rolling forward the
Group-wide risk management system
to Mondial Relay which is planned in
2022. The Risk Management Strategy
and the Risk Management Procedure
have been implemented, which define
the risk management framework, the
scope of the system and its regulations.
They also describe our approach to
risk management and the individual
components of the system.
GRI [103-2]: The documents that are an
integral part of the risk management
framework and provide details of the
principles of risk management within
InPost Group include:
policies and procedures with regard
to ensuring business continuity
Information Security Policy
Personal Data Security Policy
AML and business partner verification
procedures
Compliance Policy
documentation of the organisational
structure and the division of
competences and tasks regarding
risk management.
The Group of Companies pursue goals
related to risk management by:
Risk identification – identification
of potential risk indicators. Risk
identification is a necessary
precondition for correct risk
assessment.
Risk analysis and assessment –
analysis of identified threats for the
Group’s operations to determine the
risk profile.
Risk reduction and mitigation –
minimisation of the risk present in
the Group’s operations based on a
system of risk-restricting limits.
Risk monitoring – early warning
system allowing remedial actions to
be taken.
Risk reporting – provides cyclical
information to the Group’s
management about the risk profile.
Current risk management activities
include monitoring and reduction
of risk and introduction of a
comprehensive risk knowledge-
management system, including
employee access to all policies
and procedures explaining the risk
management system. The adopted
organisational structure ensures
effective risk management and control
by proper division of tasks. An additional
guarantee of proper risk management
in the company is the appointment
of the position of Internal Auditor,
whose task will be to regularly verify
the correct course of internal processes.
The scope of his duties together with
the full management approach will
be developed and implemented in
2022. Internal Audit will be under the
supervision of the CFO.
Key risks
The report presents the key risks which
may materially affect the Company’s
achievement of its long-term strategic
objectives. The key risks were identified
as those which, in accordance with the
adopted methodology and specified
significance and probability weights,
received an overall rating of medium or
high. It is worth noting that the Group
uses a two-factor risk assessment
system in which the risks are re-
assessed quarterly based on probability
and potential impact. The latest risk
assessment was made and approved at
the end of 2021.
MANAGEMENT BOARD
• Strategic risk management and
risk management system supervision
DIRECTORS
• Verification of significant threat on the strategic and organisational level in their respective areas
EMPLOYEES
• Reporting information about any emerging risks
RISK MANAGEMENT TEAM
• Coordination and compliance assurance of risk
management actions
• Strategic risk register management
RISK COMMITTEE
• Opinion-making advisory body
of the Management Board
• Risk Management Team’s actions
Risk Management System
Risk management responsibilities are divided between the relevant participants
of the Risk Management system:
Corporate governance
continued
101
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Group of risks Risk description Mitigation
Strategic The Group’s business is dependent on the overall level of
consumer spending, which is affected by general economic
conditions and spending patterns.
The conflict in Ukraine may change customers’ behaviours
resulting in decreased demand for logistics services.
Closely monitor trends and use specialist advisors to better understand changing consumer
expectations as to maintain attractive offer.
InPost Group’s flexibility at adjusting to difficult market situation is high and, combined
with the development of the service portfolio, translates into greater resilience to uncertain
consumer behaviour. InPost has a strong market advantage in Poland and is the first choice
of consumers, so any negative effects of consumer attitudes should affect us the least.
The Group may face competition from new entrants and
existing competitors on the e-commerce delivery market
in Poland.
Observe competition in its international markets from various players including Amazon, DPD,
Lockar who have recently announced their intention to roll out their own parcel locker networks.
Monitor the announcements and actions of its competitors, and potential competitors,
related to existing and new forms of delivery services.
The growth of the Group’s business depends on the
development and growth of the retail market in the countries
in which the Group is active, especially in the online retail and
e-commerce segment in which it currently operates.
Continue portfolio diversification: focus on C2X and emerging segments.
Closely monitor trends and use specialist advisors to better understand changing consumer
expectations to ensure our offer remains attractive.
A major breach of information security, data regulation or a
major cyber security incident could trigger material service or
operational interruption.
Continuously improve internal procedures and policies .
Periodic assessments with external advisors.
Cybersecurity insurance put in place.
The Group is subject to laws and regulations. Changes in the
laws and regulations that the Group is subject to could have
a negative effect on its business.
Implement various policies to enforce compliance with the regulatory framework .
Monitor changes in laws and regulations in Poland and the foreign markets.
Work with advisors to properly interpret and respond to the changing regulatory framework.
Interpretation of Polish laws and regulations may be unclear. Monitor new laws and regulations and focus on analysing the impact of any new
interpretations or rulings with support by external advisors both in Poland and abroad to be
able to anticipate the impact of any regulatory changes on the entire Group.
Tax authorities may perform tax audits in all countries in which the
Group operates that could result in additional costs for the Group.
To be consistent with InPost Group Tax Policy.
Engage with external advisors to support its interpretation and application of tax law.
Corporate governance
continued
102
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Group of risks Risk description Mitigation
Strategic
continued
The Group may fail to acquire other businesses as assumed by
its growth strategy or to realise the expected benefits from such
acquisitions and the Group may inadvertently acquire actual or
potential liabilities.
Continuously evaluate possible acquisition transactions in continental Europe, benefiting
from the ability to identify suitable acquisition candidates and investment opportunities.
Economic espionage. Raise the awareness and sense of responsibility of its employees, associates and contractors.
Operational The Group may not be able to identify or secure suitable new
APM locations in a timely manner or at all; the Group may not
be able to expand its current APM locations and it may not be
able to renew its existing leases for APM locations or negotiate
acceptable lease terms for new APM locations.
Offer a compelling value proposition to its landlords and plan to continue to cooperate with
its landlords to deploy new APMs to increase the capacity and density of its APM network to
support its growth.
The Group may face challenges in expanding its operations
outside of Poland.
Continuous evaluation of possible acquisition targets.
If the Group cannot retain its management team and other
key employees, it may not be able to manage its operations
successfully and therefore pursue its strategic objectives.
Incentive programmes aimed at maintaining and motivating key management and personnel.
ESG oriented culture, diversity and inclusion approach.
Monitor employees' engagement level, employee net promoter score (eNPS) and turnover rate.
Disruptions in the operations of the value chain elements
affecting the continuation of business processes and the
provision of key services to customers.
The Group does not identify the risk of interrupting continuity of
deliveries due to the lack of employees or due to any other reason.
Strategic supply chain management.
Increasing transparency of supply chain (in terms of potential risk identification).
Risk of not meeting obligations imposed by the regulator, risk
of not fulfilling bond conditions. Additionally, risk of raising
insufficient capital from bond issuance resulting in failure to
achieve business objectives.
Retain clear and open communication with lenders.
The Group’s systems and those of its third-party service providers,
including data centre facilities, cloud storage services and telecom
service providers, have experienced service interruptions in the past
and may experience service interruptions in the future.
Developed disaster recovery plans.
Insurance in place.
Internal platforms development neutralising dependence on external providers.
Climate-related risks are reported in the Climate change risks (in line with TCFD guidelines) section (page 103)
Corporate governance
continued
103
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Strategic risk management
is one of the key processes
which allows InPost to react to
materialising risks conditions with
the agility required for a market
leader. It is our ambition to create
a risk-aware culture amongst
all employees through regular
training and risk identification
workshops. In 2021, we held 12
such workshops. We continuously
identify and manage risks at
a strategic level and from a
business unit perspective. The
risk management team maintains
the Strategic Risk Register, which
at the end of 2021 included 52
risks, and the Departmental
Risk Registers, where in 2021 we
identified 95 risks in 12 areas. Our
next ambition is to implement risk
and controls management into
the process flows using modern
process management software.”
Magdalena Ociepka
Group Finance Processes
and Risk Director
The culture of risk awareness
We place significant emphasis on
the process of improving employee
risk awareness by involving them
in the assessment of the effective
risk management process in our
organisation. Building a risk awareness
culture is a long-term process,
supported through a system of
training and workshops. The scope of
conducted trainings primarily includes
the principles of risk identification and
assessment and building awareness of
risk management processes. During
workshops, participants are familiarised
with the internal regulations adopted
and the risk assessment methodology
applied in the Group. Until now the
workshops had only been provided to
the Polish companies but there is a plan
for extending them to the entire Group.
The training sessions are attended by
managers and appointed employees
from the respective departments.
In 2021, the Risk Management Team
completed a total of 12 training
cycles for designated areas. During
the workshop sessions, the risks, to
which the department under review
is exposed, were identified and
assessed, lists of control mechanisms
were created and a risk management
strategy was developed.
Climate change risks
(in line with TCFD guidelines)
GRI [201-2]: In order to inform
employees of the identification and
assessment of climate-related risks and
opportunities process, and to comply
with the Recommendations of the
Task-Force on Climate-Related Financial
Disclosures (TCFD), InPost performed a
climate scenario analysis in 2021.
Two climate scenarios were constructed,
representing emission pathways
defined by two different mean global
temperature rises by 2100, which were
compared to global temperatures in
the preindustrial era. Scenarios cover
risks and opportunities relating to
the transition towards a low-carbon
economy, as well as risks associated
with physical impacts of climate
change. For InPost’s operations, this can
include the potential establishment of a
new Emission Trading System (ETS) for
buildings and transport within the EU,
the implementation of higher emission
performance standards for vehicles
and restrictions or bans on sale of new
internal combustion engine vehicles
in the EU and the UK. In regard to the
physical effects of climate change, the
Group has used publicly available data
to analyse its impact in all countries
in which it operates, with focus
placed on Southern Europe and the
Mediterranean region, which are most
vulnerable to mean temperature rise
and extreme heat.
Identification and assessment of climate-
related risks and opportunities for both
scenarios have been conducted by a
team of internal and external experts,
using qualitative risk assessment, and in
consideration of the entire value chain
and all markets the Group operates in.
Climate impacts have been assessed
using a range of techniques, including
brainstorming during climate workshops
held for key management functions.
Three timeframes have been considered:
short-term (until 2025), medium-term
(2030) and long-term (2050). The process
has been fully aligned with InPost’s Risk
Management System.
The results of the analysis indicate
that risks relating to emerging policies
are most material for the Group. This
is especially true for the medium-
term 1.5°C Scenario. Significant
opportunities include transitioning
towards renewable energy sources
and capitalising on customer
preference shifts towards more
sustainable products and services.
1.5°C Scenario
1
Transition risks and market
opportunities dominate
4°C Scenario
2
Physical impacts dominate
Globally coordinated effort to reduce
emissions to net zero by 2050
Emission reduction policies limited to the
current policies
Aggressive regulations limiting extraction
and use of fossil fuels
Continued use of fossil fuels and energy-
intensive activities
Transition towards sustainable and
less resource-intensive lifestyles
Unsustainable, energy-intensive
consumption patterns
Rapid decline in costs of key
technologies such as electric vehicles,
hydrogen, photovoltaics
More visible physical effects
of climate change
Key scenario assumptions:
1
Based on the Intergovernmental Panel on Climate Change (IPCC) scenarios: RCP 2.6 and SS1 and the Nationally
Determined Contributions (NDCs) submitted by the European Union and the United Kingdom.
2
Based on scenarios by the Intergovernmental Panel on Climate Change (IPCC): RCP 8.5 and SSP5.
Corporate governance
continued
104
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Key climate-related risk and potential impact on Group’s financial results:
Category Risk
Time frame
expected possibility
of potential materialisation
2025 2030 2050
Policy and legal
Increased costs of purchase, rental or financing of courier fleet due to introduction of higher emission performance
standards for cars and LCVs and restrictions on sale of new petrol and diesel vehicles.
Increase in operational costs and/or need to adapt own fleet due to restriction of deliveries by combustion vehicles in
urban areas.
Increased operating expenditure due to introduction of a carbon tax and/or a cap-and-trade system on the transport
sector (1.C scenario only).
Increased operating expenditure due to introduction of a carbon tax and/or a cap-and-trade system on buildings
(1.5°C scenario only).
Increased capital expenditure due to introduction of Carbon Border Adjustment Mechanism and/or other carbon
leakage regulation (1.C scenario only).
Technology Decline in availability of low carbon technologies and/or in the ROI of green tech R&D (4°C scenario only).
Market Increased operating expenditure due to rising prices of conventional energy and fuels
Energy efficiency Decreased operating expenditure due to potential decrease in fuel/energy consumption due to improved efficiency.
Energy source Lower green energy costs due to commitment to long-term contracts (PPAs).
Products
and services
Increased revenue due to shifts in consumer preferences (1.5°C scenario only).
Increased revenue, brand value and staff motivation due to communication of climate commitments and
eco-friendliness of APM and PUDO delivery (1.5°C scenario only).
Markets
Improved capital availability, access to green bonds and/or lower cost of capital due to strong climate performance
(1.5°C scenario only).
InPost is fully aware of the climate-related risks and opportunities that may have an impact on a growing business. For this reason, management decided to commit to the Science Based
Targets initiative (SBTi) to cement the company’s path towards Paris Agreement ambitions. The purpose of this endeavour is to define precise decarbonisation goals and a roadmap in
order to attain climate neutrality.
Corporate governance
continued
105
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
3. Supply Chain
Supplier Code of Conduct
The main purchasing categories are
APM production components, logistics
equipment and IT. The changes to
the supplier base are related mainly
to acquisition of new suppliers and
optimisation of the supplier base
related to the supply chain crisis in 2021.
The crisis also led to the increase in
price of some purchased goods (steel,
microchips, equipment).
GRI [103-2]: The expansion to new
markets results in the growing
complexity of business relations
and requires integrated value chain
management. With this in mind, we
have identified the need for a unified
Supplier Code of Conduct which would
be adopted by all Group companies.
Work on the document commenced
in 2021 and has included a series
of consultations with the different
countries. The goal is to implement the
Code in all supplier contracts across the
InPost Group. It is our ambition to get
approval of the Code from all suppliers
in 2022. Approval will be mandatory for
any company that wants to cooperate
with InPost Group and will be seen as
a confirmation of compliance with all
requirements set by the Code.
The Code focuses on key aspects which
are essential to the Group:
Compliance and integrity
Human rights (including child,
compulsory and forced labour)
The environment
In case of any concerns and questions
to the provisions of the Code,
suppliers can use the e-mail address
compliance@inpost.eu. It can be also
used to report any cases on non-
compliance. In this case, the anonymity
of the whistle-blower is protected, and
the non-retaliation policy applies.
Business Partner Verification
Procedure
GRI [408-1, 409-1] In 2020, we
introduced a Business Partner
Verification Procedure, according to
which a due diligence check is being
completed with every supplier. Within
the framework of this procedure, we
check the credentials of the supplier
and perform an internet search,
verifying that no illicit practices on the
supplier’s part have been reported.
We do not cooperate with suppliers
whose background check shows any
irregularities. The procedure pertains to
practices such as child labour, modern
Corporate governance
continued
slavery, or any other breaches of
labour law. In 2021, we did not identify
any indications from our suppliers
which would cause any concern as
to the legality of any of our suppliers’
operations and we have not ceased
cooperation with or disciplined any of
our suppliers.
We also conduct a annual audit of
the top 20 suppliers, where we check
whether they have ISO 9001, ISO 14001,
OHSAS 18001 certificates.
Additionally, in the case of cooperation
with temporary employment agencies,
we verify that they do not have
outstanding obligations to the relevant
public administrations.
Poland UK Mondial Relay
2021 2020 2021 2020 2021 2020
Suppliers total 930 563 546 461 2,924 2,483
New suppliers 550 8 85 21 1,536 1,152
Suppliers terminated 18 1 0 0 1,095 1,047
Data excludes PUDO/APM landlords’ contracts
Number of suppliers in the InPost Group
106
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Report of the
Supervisory Board
The functioning of and decision-making
within the Supervisory Board are
governed by the Articles of Association,
the Supervisory Board Rules and
Luxembourg law. The Supervisory Board
has adopted rules governing its decision-
making process and working methods
- Supervisory Board Rules, which have
become effective as of the date of
listing. They describe the duties, tasks,
composition, procedures and decision-
making of the Supervisory Board.
Furthermore, the Supervisory Board has
adopted or approved on 20 January, 2021
the following policies:
Rules for the Management Board
Supervisory Board Profile
Supervisory Board Rotation Schedule
Charter of the Audit Committee
Charter of the Selection, Appointment
and Remuneration Committee
Diversity Policy (amended on
15 November, 2021)
Bilateral Contracts Policy
All listed documents are available on
the corporate website. We have also
established the Disclosure Committee
which consists of both Supervisory and
Management Board members. The role
of the Disclosure Committee is to ensure
we meet obligations arising from the
status of the public company, especially
to ensure full compliance with the
provisions of Regulation (EU) 596/2014
(EU Market Abuse Regulation, the
“MAR”) and the disclosure requirements
regarding Inside Information within
the meaning thereof in a timely and
accurate manner.
The Executive Committee has been
established to support the members of
the Management Board in the day-to-
day management of the InPost Group’s
business. It consists of the Management
Board and the following members:
Name Member
since
Damian Niewiadomski 2021
Dariusz Lipiński 2021
Marcin Pulchny 2021
Composition
The composition of the Supervisory
Board is as described on page 19 of this
Annual Report.
INDEPENDENCE
The Supervisory Board meets the
requirements of the Code with regards
to independence of the Chair and its
members. However, in deviation of
the Code, two of the members of the
Supervisory Board (Nick Rose and Ranjan
Sen) do not qualify as independent
members of the Supervisory Board
within the meaning of the Code, as they
are appointed upon nomination of
AI Prime and A&R. Page 87 of this Annual
Report contains further information
about deviations from the Code.
Corporate governance
continued
107
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Main Topics in 2021
The Supervisory Board held 12 meetings
during 2021. Almost all Supervisory
Board members attended all meetings.
All meetings (aside for one) were held
in the presence of the Management
Board. Additionally, the members of the
Executive Committee were present at
several Supervisory Board meetings. The
meetings took place electronically due
to COVID-19 restrictions.
The topics that were discussed in
the various meetings included the
IPO in the beginning of 2021 as well
as the financial performance of the
Company (including the international
performance), the Audit Report, the
acquisition of Mondial Relay, the
bond issue, the directors’ succession
programme, the 2022 budget and the
appointment of Mr. Rouse as member
of the Management Board.
In addition, the Supervisory Board
discussed the Group’s strategy and
long-term value creation with the
Management Board, including the
achievements during 2021 and the new
initiatives to accelerate the growth of
the Company.
Furthermore, the Supervisory
Board was kept informed about the
implementation and effectiveness
of the Group’s risk management and
control system. The Audit Committee
discussed the outcome of the risk
management evaluation and the
evaluation of compliance with the code
of conduct and other policies.
Evaluations
The Supervisory Board reviewed and
discussed its own functioning during
the financial year 2021. The assessment
included reviews of the composition of
the Supervisory Board, the Supervisory
Board’s competence and expertise,
the effectiveness of the meetings of
the Supervisory Board, the lessons
learned from this year’s experiences, the
adequacy of the information supplied
to the Supervisory Board, and the
training of the Supervisory Board. The
overall conclusion of the assessment
was positive, with certain areas of
improvement on the effectiveness of the
Supervisory Board identified, such as
improved timeliness for pre-circulation
of Board papers, and the need to have
greater discussion of succession planning,
receiving meeting materials in advance of
the meetings and receiving extra training
and information in certain areas.
General Meetings
The Annual General Meeting took place
on 19 May, 2021. The meeting discussed
the annual results of the Integer.pl
group of companies for 2020 as well
as the appointment of Cristina Berta-
Jones as member of the Supervisory
Board. The meeting approved the
appointment of Ms. Berta-Jones for
a period of four years, ending at the
Annual General Meeting 2025.
The Annual General Meeting for 2022
shall be held on 19 May, 2022. Among
other issues, the meeting will discuss
the annual results for InPost S.A.
and its subsidiaries for 2021 and the
reappointment of PWC as auditor of the
Group for 2022.
Committee Activities
in 2021
The Supervisory Board has two
committees: the Audit Committee
and the Selection, Appointment
and Remuneration Committee.
The Committees generate
detailed information and prepare
recommendations relating to their
specific areas, while the Supervisory
Board retains overall responsibility.
Corporate governance
continued
108
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
and have been audited by the external
auditor. The Audit Committee discussed
the financial statements in detail
with the Management Board and the
Supervisory Board and the audit of the
financial statements with the external
auditor. The Supervisory Board believes
that the 2021 financial statements meet
all the requirements for correctness and
transparency and has approved them.
The Management Board will present the
2021 financial statements and this Annual
Report at the Annual General Meeting
2022. The Supervisory Board recommends
that Shareholders adopt the 2021
financial statements and discharges the
members of the Management Board and
Supervisory Board for their management
and supervision for the financial year
2021. In line with the dividend policy
of the Company, the Management
Board proposes to allocate the profit
to the reserves.
Remuneration Report
Foreword from the chair of the
remuneration committee
On behalf of the Remuneration
Committee, I am pleased to report on
the Committees’ activities in 2021.
Looking back, 2021 was a year of
significant milestones for the InPost
Group. A major step in the history
of the Company was its IPO on
Euronext Amsterdam in January 2021.
Furthermore, the Company successfully
issued bonds of EUR 490 million in
June 2021 and a further senior secured
bond in July 2021 for an amount of PLN
500 million (EUR 109 million). On 1 July,
2021, the Company successfully closed
the acquisition of Mondial Relay, which
demonstrates the commitment of the
Company and its leadership team to
lay the foundation for the acceleration
of its pan European strategy to redefine
the last-mile delivery experience across
Europe. The results of 2021 meant that
performance for bonus purpose was
close to the on-target levels set at the
beginning of the year resulting in bonus
pay-outs to the CEO and CFO of around
one times base salary.
The Remuneration Committee
met three times in 2021. The topics
that were discussed were (i) the
implementation of the Company’s Long
Term and Short-Term Incentives post
IPO; (ii) target setting for 2021 bonus
purposes; (iii) 2021 LTIP awards; and (iv)
reviews of performance of the members
of the Management Board and the rest
of the executive team.
Michael Rouse, CEO of the International
businesses, was appointed to the
Management Board in September 2021.
Tax Policy, and the risk management
evaluation. In addition, the Audit
Committee covered at length the post-
acquisition reporting of Mondial Relay
plus resulting adequate staffing of the
Finance team. The Chair was actively
involved in the hiring of the new internal
auditor, who has started in March 2022.
Report of the Selection,
Appointment and Remuneration
Committee
The Selection, Appointment and
Remuneration Committee met three
times in 2021. The CEO and the HR
Manager participated in a part of these
meetings. The Committee discussed,
among other things, the remuneration
proposals for the Executive Team, the
Senior Managers and international
businesses in relation to the
acquisition of Mondial Relay and for
UK & Italy, the 2021 LTIP allocation and
mechanism and (potential) Mondial
Relay LTIP awards. The outcome of
these discussions is presented in the
Remuneration Report.
Financial Statements
and Dividend
No dividend was distributed in 2021.
The 2021 financial statements were
prepared by the Management Board
Report of the Audit Committee:
The newly installed Audit Committee
started work immediately after the
January listing in 2021. Its first task
was to develop a fully-fledged annual
calendar and making sure the CFO,
the Finance team the team of auditors
and the NED’s developed a working
relationship despite the challenges
posed by covid (travel restrictions and
local lockdowns). In the second part
of 2021 a number of physical informal
meetings could be held with the CFO,
the Finance team and the auditors,
which further consolidated a good
working spirit.
The Audit Committee formally met
four times in 2021. The meetings were
held in attendance of the CFO and the
external auditor. The Audit Committee
also met with the external auditor once,
without the CFO present. In addition,
the Chair met several times during the
year separately with both the CFO and
auditor in an informal setting.
The Audit Committee discussed the
financial statements for 2020, the
procedure of the AC year planning, the
interim financial results of 2021 and
the corresponding interim audit 2021
results, the evaluation and compliance
of InPost’s Code of Conduct, InPost’s
Corporate governance
continued
109
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
The Remuneration Committee will
continue to regularly assess InPost’s
remuneration policy to seek to
ensure alignment of the interests
of management, shareholders,
and other stakeholders.
Nick Rose
Chair of the Remuneration Committee
Remuneration Policy
The members of the Management
Board and the Supervisory Board
are entitled to remuneration
based on the principles as set out
in the Remuneration Policy. The
Remuneration Policy for the Company
was adopted by the General Meeting
on 20 January, 2021. The Remuneration
Policy will be further described in this
chapter.
The Remuneration Policy aims to
provide a remuneration structure
that will allow the Group to attract,
reward, and retain highly qualified
Management Board and Supervisory
Board and provide and motivate them
with a balanced and competitive
remuneration that is focused on
superior and sustainable financial
results and is aligned with the long-
term strategy of the Group.
The remuneration of the members
of the Management Board and the
Supervisory Board is determined in
aggregate by the General Meeting, with
due observance of the Remuneration
Policy as adopted by the General
Meeting. The Supervisory Board (on the
advice of the Selection, Appointment
and Remuneration Committee),
within the limits of the aggregate
remuneration approved by the General
Meeting and with due observance of
the Remuneration Policy, shall resolve
on the individual remuneration of
the members of the Management
Board and the Supervisory Board.
The remuneration of the members
of the Executive Committee, who are
not members of the Management
Board, shall be determined by the
Management Board, subject to approval
of the Supervisory Board.
The Remuneration Policy does not
meet all the requirements of the Code,
as the policy requires members of the
Management Board to hold any share
acquired pursuant to their annual
deferred bonus for three years rather
than five years after they have been
awarded. Furthermore, the Company
does not comply with best practice
provision 3.3.2, which provides that
Supervisory Board members may
not be awarded remuneration in the
form of shares. The Company deviates
from this best practice provision as
certain of the Supervisory Board
members may receive up to 25% of
their annual remuneration in Shares.
The remuneration of the Supervisory
Board members, including the share
component, is not dependent on the
results of the Company or the Group.
Remuneration of the
Management Board in 2021
The remuneration of the members of
the Management Board is made up
of fixed and variable elements. The
Supervisory Board has determined
the weighting of fixed and variable
elements and the balance between
short and long-term awards in such
a way that fixed pay is moderate
compared to other comparable listed
companies, and the proportion of the
total remuneration that is performance-
related for delivering superior
performance is market-leading in
comparison to other comparable listed
companies. This reflects the Group’s
highly performance-oriented and
entrepreneurial culture, the objectives
of growth and expansion and the aim to
foster alignment of the interests of the
members of the Management Board
with the Company’s shareholders.
Corporate governance
continued
110
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Pursuant to the Remuneration Policy,
the remuneration of the members of
the Management Board consists of:
annual base salary;
annual and deferred bonus plan;
long-term incentive plan; and
pension and fringe benefits.
The Management Board members
may have service agreements and/
or employment agreements with the
Company and/or any other member of
the Group. These shall be agreements
for an indefinite period and shall
contain severance provisions which
provide for a severance payment of
50% of annual salary payable under
such agreement. The agreements
may contain a notice period of up
to 6 months and non-compete
undertakings which if breached
may result in penalties of up to 9
months annual salary in addition to
the requirement to pay back any and
severance payments.
Annual base salary
The annual base salary of the members
of the Management Board aims to
reflect the responsibility and scope
of their role, considering their level of
seniority and experience. Considering
the Group’s remuneration philosophy
to have a remuneration package for
the members of the Management
Board that is more heavily weighted
to performance-based elements, the
annual base salary is targeted to be
around the lower quartile of executives
with similar roles in comparable
companies.
The annual base salary will be reviewed
by the Supervisory Board on an annual
basis, or when there is a change in
position or responsibility, taking into
account individual performance and
degree of individual responsibility, the
general operational performance of
the Group, as well as the economic
environment and sustainable
development of the Group.
Annual and deferred bonus plan
Members of the Management Board
are eligible to receive an annual bonus
subject to the achievement of certain
pre-determined financial, strategic, and
operational performance measures.
The annual bonus is set at one times
base salary for meeting on target
performance with the opportunity to
earn up to two times base salary for
truly exceptional performance. Unless
the Supervisory Board determines
otherwise, at least 50% of the annual
bonus will be deferred into Shares for a
period of three years, meaning that the
member may forfeit his or her rights
to those Shares if he or she leaves the
Company before the end of that period.
Any shares awarded to the members of
the Management Board as part of their
annual bonus must be held by them for
at least three years from the award date.
The 2021 bonus targets and their relative
weighting were set in Q1 2021. The
largest part (60%) of the annual bonus
is related to financial targets. The choice
and weight of these financial targets
may depend on the specific business
objectives for any given year. For 2021,
the financial target for the members of
the Management Board related to the
realisation of a certain level of Group
EBITDA. In addition to the financial
targets, members of the Management
Board have specific personal objectives
which represent 40% of their total
bonus opportunity. For 2021 each
Management Board member had 4
specific personal objectives. As these
targets are commercially sensitive, they
cannot be further specified.
As mentioned in the foreword, the
realisation of the financial target, Group
EBITDA, was close to the on-target level
set at the beginning of the year, leading
to a bonus pay-out for the financial
Corporate governance
continued
111
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
additional benefits, such as expatriate
benefits (housing and travel allowance),
relocation allowances and reasonable
tax advice or support.
Long-term incentive plan
Pursuant to the terms of the long-term
incentive plan (the “LTIP”), the members
of the Management Board (as well
as certain other senior managers) are
eligible to receive awards for shares,
which shall normally vest after a three-
year performance period, subject to the
achievement of certain pre-determined
financial performance metrics and
continuing their employment. The
maximum value of Shares over which
a member of the Management Board
may be eligible to receive an LTIP award
on an annual basis will be equal to
200% of the sum of the annual base
salary and the prior year’s annual bonus
including any portion of the bonus
that is deferred in shares. The award of
LTIP shares in any year shall not exceed
a maximum of 600% of the annual
base salary. Any shares awarded to the
member of the Management Board
under the LTIP must be held by them
for at least two years from the vesting
date.
Corporate governance
continued
target of 59.4% of the annual base salary
of our CEO and our CFO.
Our CEO Mr. Rafal Brzoska realised his
non-financial goals on target, leading
to a bonus pay out of 40% of his annual
base salary. For our CFO, Mr. Adam
Aleksandrowicz, the realisation of his
non-financial targets resulted in a bonus
pay out of 29% of his annual base salary.
For our CEO International, Mr. Michael
Rouse, the bonus targets were set
before he joined the Management
Board in September 2021 and hence his
maximum bonus pay-out amounted to
40% of his annual base salary. Mr. Rouse
over-delivered on three of his non-
financial goals and realised an on-target
performance for the remaining one
target. Also, for him the realisation of
the financial target was close to the on-
target level, set at the beginning of the
year. In total this led to a 26% pay out
of his annual base salary as bonus for
the realisation of his financial and non-
financial targets.
As per the remuneration policy, 50%
of the bonus of the Management
Board members will be paid out in
shares of the Company. In deviation
of the remuneration policy, the
Supervisory Board decided not to
impose the condition that these shares
will necessarily be forfeited if the
Management Board members were to
leave the service of the Company within
3 years. The reason for this deviation of
the remuneration policy is that after
careful review it is not perceived to be
consistent with the rationale behind
InPost’s remuneration policy, which
provides for moderate fixed salary and
market leading variable income in
case of excellence performance, that
STI-components could be forfeited in all
circumstances of leaving the Company.
The Supervisory Board will re-examine
rhis as part of a broader review of the
Remunaration Policy in 2022 with any
amendments to be proposed at the
2023 AGM.
Pension and fringe benefits
At the date of this report, the members
of the Management Board do not
participate in any personal pension
schemes. However, pursuant to the
Remuneration Policy, new members
of the Management Board may be
given the opportunity to participate in a
personal pension scheme. Furthermore,
the members of the Management
Board are eligible for certain benefits,
such as private healthcare, life
insurance, a mobile phone, a company
car, business expense allowance or
allowances in lieu of such benefits.
The Supervisory Board may offer other
112
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Claw back
The variable remuneration of the
members of the Management Board
may be reduced or members of the
Management Board may be obliged
to repay (a part of) their variable
remuneration of the Company if certain
circumstances apply. The Supervisory
Board will have the discretionary power
to adjust the value downwards or
upwards of any variable remuneration
component conditionally awarded to
a member of the Management Board
in a previous financial year which
would, in the opinion of the Supervisory
Board, produce an unfair result due to
extraordinary circumstances during
the period in which the predetermined
performance criteria have been or
should have been applied. In addition,
the Company may recover from a
member of the Management Board
any variable remuneration awarded on
the basis of incorrect financial or other
data (claw back). The Supervisory Board
may furthermore adjust the variable
remuneration (to the extent that it
is subject to reaching certain targets
and the occurrence of certain events)
to an appropriate level if payment of
the variable remuneration were to
be unacceptable according to the
requirements of reasonableness and
fairness.
Corporate governance
continued
The share price for the award shares was EUR 17.08 and was based on the average share
price of 60 days preceding the date of the grant of the awards.
Overview of total remuneration for the Management Board in 2021 (in PLN m)
Name Position
Remuneration
type 2021 2020
Rafał Brzoska Chief Executive
Officer
Fixed 2.6 1.1
Variable 2.6 0.8
LTIP granted 16.2
Adam
Aleksandrowicz
Chief Financial
Officer
Fixed 1.8 1.1
Variable 1.5 0.8
LTIP granted 10.8
Michael Rouse* Chief Executive
Officer
International
Fixed 1.0
Variable 0.2
LTiP granted 7.5
* Please note that as Michael Rouse only became Board member in September 2021 his annual fixed and
variable remuneration has been shown proportionately to the time his services were for the Board.
In 2021 following the IPO, a conditional
grant of performance shares was made
to the executives of the Company. The
level of the vesting of the performance
shares is dependent on the financial
performance of the Company in the
three financial years 2021-2023, and
specifically on the level of Group EBITDA
growth in those years.
In 2021, the conditional awards for the
Management Board are as follows:
Participant
Number
of shares
granted
Number
of shares
vested
in 2021
Rafal Brzoska 207,753 0
Adam
Aleksandrowicz 138,502 0
Michael Rouse* 94,262 0
* These shares were awarded before Michael
Rouse joined the Management Board of
the Company
113
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
REMUNERATION OF THE
SUPERVISORY BOARD
IN 2021
The Remuneration Policy with respect
to the members of the Supervisory
Board has been designed to ensure
that the Group attracts, retains, and
appropriately compensates a diverse
and highly experienced group of
members of the Supervisory Board.
The remuneration of the members of
the Supervisory Board reflects the time
spent and responsibilities of the roles.
The Chair receives an annual fee of EUR
220,000. The other members of the
Supervisory Board, excluding Mr. Rose
and Mr. Sen, will each receive an annual
fee of EUR 75,000 for their services.
The chair of each of the Committees
receives an additional annual fee of
EUR 25,000. This excludes Mr. Rose,
who acts as Chair of the Remuneration
Committee.
The fees of each of the members of
the Supervisory Board will be paid in
cash although the Supervisory Board
may decide to pay up to 25% of the
annual fee in Shares. Members of the
Supervisory Board are also eligible to
receive reimbursement of reasonable
expenses incurred undertaking their
duties, including any applicable taxes.
For 2021, none of the Supervisory Board
members were paid in shares.
The total remuneration for the
Supervisory Board members in 2021
was the following (in PLN m):
Corporate governance
continued
[GRI 405-2]:
Name Position Remuneration
type
2021 2020
Mark Robertshaw
Chairperson of the
Supervisory Board
Fixed 1,0
Variable
Nick Rose
Supervisory Board
member
Fixed
Variable
Mike Roth
Supervisory Board
member
Fixed 0,3 0,3
Variable
Renjan Sen
Supervisory Board
member
Fixed
Variable
Ralf Huep
Supervisory Board
member
Fixed 0,3
Variable
Marieke Bax
Supervisory Board
member
Fixed 0,5
Variable
Cristina Berta
Jones
Supervisory Board
member
Fixed 0,3
Variable
Pay Ratio
The Code requires Dutch stock-listed
companies to consider and disclose
pay ratios between the CEO and other
employees within the Company.
As is commonly understood, such
ratios are specific to a company’s
industry, geographical footprint, and
organisation model. InPost has a diverse
geographical footprint as well as a
variety of pay within the Company as
InPost’s workforce has a large variety
of different skill sets. For companies in
other industries, this will be different.
Finally, pay ratios can be volatile over
time, as they may vary with exchange
rate movements and are largely
dependent on the Company’s annual
performance since that performance
impacts the total annual remuneration
of the CEO more than of most of the
other employees given the greater
variable component in the CEO’s
remuneration.
The 2021 pay ratio, calculated based
on the recommendations of the Dutch
Governance Committee, is 33 for the
CEO. The pay ratio is based on annual
fixed and variable remuneration
and does not include any unvested
LTIP awards.
114
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statementsCorporate governance About the report
Corporate governance
continued
Share Information
Share listing
The Company’s shares have been
listed on Euronext Amsterdam since
27 January, 2021.
Share capital
The Company’s issued share capital
amounts to EUR 5,000,000 divided into
500,000,000 shares of EUR 0.01 each
(the “shares”). The shares have been
created under the laws of Luxembourg.
All shares have been fully paid up and
are registered. At year-end 2021, the
total number of issued ordinary shares
was 500,000,000.
Major shareholdings
The Luxembourg Transparency Law, the
Luxembourg Transparency Regulation
and Dutch Financial Supervision Act
require investors who hold a share
interest or voting interest exceeding
(or falling below) certain thresholds to
(inter alia) notify their interest with the
Commission de Surveillance du Secteur
Financier (“CSSF”) in Luxembourg,
the Company and the Authority for
the Financial Markets (“AFM”) in the
Netherlands.
31 notifications with regard to
transactions for substantial holdings
and gross short positions have been
made to the AFM and CSSF in 2021.
Management and Supervisory Board
owned shares
A&R Investments 300,000
Ralf Huep 100,000
Michael Rouse 249,434
Mark Robertshaw 3,271,595
Damian Niewiadomski 20,800
TOTAL: 3,941,829
Insider Trading Policy
The Market Abuse Regulation and
Luxembourg Market Abuse Law set out
important market abuse rules relevant
for investors. To promote compliance
with the relevant obligations and
restrictions under the applicable
securities laws, the Management Board
has adopted the Insider Trading Policy
on 20 January, 2021, which has been
amended per 15 November, 2021.
This policy contains specific rules for
employees of the Group, incidental
insiders, permanent insiders and
managers of the Group.
Dividend Policy
There are no fixed dates on which a
shareholder is entitled to receive a
dividend. The Company may declare
and pay dividends in accordance
with the 1915 Law. Dividends may
be declared by the General Meeting
upon approval of the annual financial
statements for the immediately
preceding financial year. The payment
of dividend, if any, and the amounts and
timing of these dividends, will depend
on several factors, including future
profits, financial conditions, general
economic and business conditions
and future prospects and such other
factors as the Management Board
may seem relevant, as well as other
legal and regulatory requirements. The
Company will consider the opportunity
to pay a dividend in the medium term
while maintaining financial flexibility to
invest in its growth both organically and
inorganically.
Financial
Statements
116
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Responsibility statement
InPost S.A.
70, route d'Esch
L-1470 Luxembourg
Grand Duchy of Luxembourg
R.C.S. Luxembourg: B248669
Responsibility statement
The Management Board and Supervisory Board confirm that, to the best of
their knowledge:
These Consolidated Financial Statements of InPost Group for the period of 12 months
ended on 31 December 2021 prepared in accordance with the International Financial
Reporting Standards as adopted by the European Union and Standalone Financial
Statements prepared in accordance with Generally Accepted Accounting Principles in
Luxembourg, give a true and fair view of the assets, liabilities, financial position, and profit
or loss of the Company and the undertakings included in the consolidation taken as a
whole, and that the Management report includes a fair review of the development and
performance of the business and the position of the Company and the undertakings
included in the consolidation taken as a whole, together with a description of the principal
risks and uncertainties that they face.
Approved by the boards on its behalf by:
Mark Robertshaw Rafał Brzoska
Chairperson of the Supervisory Board Chief Executive Officer
117
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Audit report
To the Shareholders of
InPost S.A.
Report on the audit of the consolidated financial statements
Our opinion
In our opinion, the accompanying consolidated financial statements give a true and
fair view of the consolidated financial position of InPost S.A. (the “Company”) and its
subsidiaries (the “Group”) as at 31 December 2021, and of its consolidated financial
performance and its consolidated cash flows for the year then ended in accordance with
International Financial Reporting Standards (IFRSs) as adopted by the European Union.
Our opinion is consistent with our additional report to the Audit Committee or equivalent.
What we have audited
The Group’s consolidated financial statements comprise:
the consolidated statement of financial position as at 31 December 2021;
the consolidated statement of profit and loss and other comprehensive income for the
year then ended;
the consolidated cash flow statement for the year then ended;
the consolidated statement of changes in equity for the year then ended; and
the notes to the consolidated financial statements, which include a summary of
significant accounting policies.
Basis for opinion
We conducted our audit in accordance with the EU Regulation No 537/2014, the Law of
23 July 2016 on the audit profession (Law of 23 July 2016) and with International Standards
on Auditing (ISAs) as adopted for Luxembourg by the “Commission de Surveillance du
Secteur Financier” (CSSF). Our responsibilities under the EU Regulation No 537/2014,
the Law of 23 July 2016 and ISAs as adopted for Luxembourg by the CSSF are further
described in the “Responsibilities of the “Réviseur d’entreprises agréé” for the audit of the
consolidated financial statements” section of our report.
We believe that the audit evidence we have obtained is sufficient and appropriate to
provide a basis for our opinion.
We are independent of the Group in accordance with the International Code of Ethics
for Professional Accountants, including International Independence Standards, issued
by the International Ethics Standards Board for Accountants (IESBA Code) as adopted
for Luxembourg by the CSSF together with the ethical requirements that are relevant
to our audit of the consolidated financial statements. We have fulfilled our other ethical
responsibilities under those ethical requirements.
To the best of our knowledge and belief, we declare that we have not provided non-audit
services that are prohibited under Article 5(1) of the EU Regulation No 537/2014.
The non-audit services that we have provided to the Company and its controlled
undertakings, if applicable, for the year then ended, are disclosed in Note 41 to the
consolidated financial statements.
118
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Audit report continued
Key audit matters
Key audit matters are those matters that, in our professional judgment, were of most
significance in our audit of the consolidated financial statements of the current period.
These matters were addressed in the context of our audit of the consolidated financial
statements as a whole, and in forming our opinion thereon, and we do not provide a
separate opinion on these matters.
Key audit matter
How our audit addressed
the key audit matter
Risk of fraud in revenue recognition
Revenue is one of the key figures reflecting
the results of operations and market share,
which is of the key importance for the
Group’s development.
Therefore there is a risk of misstatement of
the consolidated financial statements as a
result of intentional overestimate of revenues
in the consolidated financial statements.
Since the Group’s revenue is composed of
high volumes of very low value individual
transactions we have narrowed the risk of
intentional misstatements to the recognition
of fictitious sales.
The disclosures related to revenue, including
the accounting policies are included in Note
12 of the consolidated financial statements.
Our testing procedures included in particular:
understanding the internal control system
and analysing the principles adopted by
the Group in terms of recognizing revenue
from contracts with customers;
conducting, on a selected sample, tests of
selected internal controls, important for
determining the occurrence of revenue
transactions and the correct value of
revenues from contracts with customers;
understanding and validating types
of documents used for accounting of
revenues and identification of types of
journal entries outside standard operating
activity of the Group;
testing of the selected nonstandard
manual journal entries of revenue
accounts that have impacted revenue for
the year by understanding the rationale
for these journals.
Accounting for business combination -
acquisition of Mondial Relay
As explained in Note 9.3 to the consolidated
financial statements, on 1 July 2021 the
Group acquired 100% of the share capital of
Mondial Relay. The purchase price amounted
to 2,319.9 million PLN.
Our testing procedures included in particular:
evaluation of management’s assessment
that the acquisition of Mondial Relay
should be accounted for as a business
combination and determined that it was
appropriately performed in accordance
with the definition set out in IFRS 3;
Key audit matter
How our audit addressed
the key audit matter
The business combination is accounted for
according to IFRS 3 Business combinations.
As part of the purchase price allocation
process management determined that the
fair value of net identifiable assets acquired
is 885.6 million PLN with 885.5 million
PLN relating to intangible assets that were
recognised from the business combination
and goodwill in the amount of 1,434,3 million
PLN.
This is a significant focus area for our audit
due to the significance of management's
judgements and estimates involved in
accounting for this acquisition. The key
judgement related to the assessment of
identifiable assets and liabilities fair values
and the allocation of the purchase price to
the assets and liabilities acquired.
assessment of the Group’s analysis of the
date of obtaining control;
assessment of the appropriateness of the
identifiable assets acquired and liabilities
assumed at the acquisition date by
reviewing the clauses laid out in the Share
Purchase Agreement and Due Diligence
reports performed by professional Tax,
Legal and Financial advisors to the Group;
verification of management’s procedure
for determining the fair value of the
identifiable net asset; in particular, we
tested whether method of measurement
and key assumptions (i.e. discount rates, )
used by the management are appropriate
and reasonable. We also assessed how
management has addressed estimation
uncertainty in making the accounting
estimate;
verification of the carrying value of the
assets and liabilities of Mondial Relay at
the date of the acquisition;
evaluation of the competency and
objectivity of the external expert engaged
by the management to allocate purchase
price to identifiable assets acquired and
liabilities assumed; we also involved our
internal valuation experts to support us in
our audit work;
analysis of the key assumptions adopted
by the management regarding the annual
goodwill and brand impairment tests;
evaluation of the adequacy and
completeness of the disclosures.
119
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Audit report continued
Other information
The Board of Directors is responsible for the other information. The other information
comprises the information stated in the consolidated management report and the
Corporate Governance Statement but does not include the consolidated financial
statements and our audit report thereon.
Our opinion on the consolidated financial statements does not cover the other information
and we do not express any form of assurance conclusion thereon.
In connection with our audit of the consolidated financial statements, our responsibility is
to read the other information identified above and, in doing so, consider whether the other
information is materially inconsistent with the consolidated financial statements or our
knowledge obtained in the audit, or otherwise appears to be materially misstated. If, based
on the work we have performed, we conclude that there is a material misstatement of this
other information, we are required to report that fact.
We have nothing to report in this regard.
Responsibilities of the Board of Directors and those charged with governance for
the consolidated financial statements
The Board of Directors is responsible for the preparation and fair presentation of the
consolidated financial statements in accordance with IFRSs as adopted by the European
Union, and for such internal control as the Board of Directors determines is necessary to
enable the preparation of consolidated financial statements that are free from material
misstatement, whether due to fraud or error.
In preparing the consolidated financial statements, the Board of Directors is responsible
for assessing the Group’s ability to continue as a going concern, disclosing, as applicable,
matters related to going concern and using the going concern basis of accounting unless
the Board of Directors either intends to liquidate the Group or to cease operations, or has
no realistic alternative but to do so.
Those charged with governance are responsible for overseeing the Group’s financial
reporting process.
The Board of Directors is responsible for presenting and marking up the consolidated
financial statements in compliance with the requirements set out in the Delegated
Regulation 2019/815 on European Single Electronic Format (ESEF Regulation).
Responsibilities of the “Réviseur d’entreprises agréé” for the audit of the
consolidated financial statements
The objectives of our audit are to obtain reasonable assurance about whether the
consolidated financial statements as a whole are free from material misstatement,
whether due to fraud or error, and to issue an audit report that includes our opinion.
Reasonable assurance is a high level of assurance, but is not a guarantee that an audit
conducted in accordance with the EU Regulation No 537/2014, the Law of 23 July 2016
and with ISAs as adopted for Luxembourg by the CSSF will always detect a material
misstatement when it exists. Misstatements can arise from fraud or error and are
considered material if, individually or in the aggregate, they could reasonably be expected
to influence the economic decisions of users taken on the basis of these consolidated
financial statements.
As part of an audit in accordance with the EU Regulation No 537/2014, the Law of 23 July
2016 and with ISAs as adopted for Luxembourg by the CSSF, we exercise professional
judgment and maintain professional scepticism throughout the audit. We also:
identify and assess the risks of material misstatement of the consolidated financial
statements, whether due to fraud or error, design and perform audit procedures
responsive to those risks, and obtain audit evidence that is sufficient and appropriate
to provide a basis for our opinion. The risk of not detecting a material misstatement
resulting from fraud is higher than for one resulting from error, as fraud may involve
collusion, forgery, intentional omissions, misrepresentations, or the override of internal
control;
obtain an understanding of internal control relevant to the audit in order to design
audit procedures that are appropriate in the circumstances, but not for the purpose of
expressing an opinion on the effectiveness of the Group’s internal control;
evaluate the appropriateness of accounting policies used and the reasonableness of
accounting estimates and related disclosures made by the Board of Directors;
conclude on the appropriateness of the Board of Directors’ use of the going concern
basis of accounting and, based on the audit evidence obtained, whether a material
uncertainty exists related to events or conditions that may cast significant doubt on
the Group’s ability to continue as a going concern. If we conclude that a material
uncertainty exists, we are required to draw attention in our audit report to the
related disclosures in the consolidated financial statements or, if such disclosures are
inadequate, to modify our opinion. Our conclusions are based on the audit evidence
obtained up to the date of our audit report. However, future events or conditions may
cause the Group to cease to continue as a going concern;
evaluate the overall presentation, structure and content of the consolidated financial
statements, including the disclosures, and whether the consolidated financial
statements represent the underlying transactions and events in a manner that achieves
fair presentation;
120
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Audit report continued
obtain sufficient appropriate audit evidence regarding the financial information of
the entities and business activities within the Group to express an opinion on the
consolidated financial statements. We are responsible for the direction, supervision and
performance of the Group audit. We remain solely responsible for our audit opinion.
We communicate with those charged with governance regarding, among other matters,
the planned scope and timing of the audit and significant audit findings, including any
significant deficiencies in internal control that we identify during our audit.
We also provide those charged with governance with a statement that we have complied
with relevant ethical requirements regarding independence, and communicate to
them all relationships and other matters that may reasonably be thought to bear on our
independence, and where applicable, actions taken to eliminate threats or safeguards
applied.
From the matters communicated with those charged with governance, we determine
those matters that were of most significance in the audit of the consolidated financial
statements of the current period and are therefore the key audit matters. We describe
these matters in our audit report unless law or regulation precludes public disclosure
about the matter.
We assess whether the consolidated financial statements have been prepared, in all
material respects, in compliance with the requirements laid down in the ESEF Regulation.
Report on other legal and regulatory requirements
The consolidated management report is consistent with the consolidated financial
statements and has been prepared in accordance with applicable legal requirements.
The Corporate Governance Statement is included in the consolidated management report.
The information required by Article 68ter Paragraph (1) Letters c) and d) of the Law of
19 December 2002 on the commercial and companies register and on the accounting
records and annual accounts of undertakings, as amended, is consistent with the
consolidated financial statements and has been prepared in accordance with applicable
legal requirements.
We have been appointed as “Réviseur d’Entreprises Agréé” by the Board of Directors
on 8 July 2021 and the duration of our uninterrupted engagement, including previous
renewals and reappointments, is 1 year.
We have checked the compliance of the consolidated financial statements of the Group as
at 31 December 2021 with relevant statutory requirements set out in the ESEF Regulation
that are applicable to consolidated financial statements.
For the Group it relates to the requirement that:
the consolidated financial statements are prepared in a valid XHTML format;
the XBRL markup of the consolidated financial statements uses the core taxonomy and
the common rules on markups specified in the ESEF Regulation.
In our opinion, the consolidated financial statements of the Group as at 31 December 2021,
identified as Standalone_and_Consolidated_Annual_Report_of_InPost S.A._Group.zip,
have been prepared, in all material respects, in compliance with the requirements laid
down in the ESEF Regulation.
PricewaterhouseCoopers, Société coopérative
Represented by
Brieuc Malherbe
Luxembourg, 30 March, 2022
121
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Consolidated statement of profit or loss
and other comprehensive income
Note
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
1
Continued operations
Revenue
12.1
4, 581.9 2 ,5 13. 8
Other operating income 20. 3 14. 3
Depreciation and amortisation 12.3 60 9.7 356 .1
Raw materials and consumables 89. 2 43 .5
External services 2 , 4 0 7. 6 1,228.1
Taxes and charges 9.8 2 .1
Payroll 12.4 493 .1 20 0. 5
Social security and other benefits 12.4 100 .4 44.8
Other expenses 30. 2 12 .5
Cost of goods and materials sold 14. 3 10. 2
Other operating expenses 15 .1 6.7
Impairment gain/(loss) on trade and
other receivables
24 6. 4 (3.9)
Total operating expenses 3,7 75 .8 1,90 0.6
Operating profit 826.4 6 2 7. 5
Finance income 12.2 16 .1 0.1
Finance costs 12.2 129. 7 164 .5
Profit before tax 7 12 .8 4 63.1
Income tax expense 13 221. 5 111 .6
Profit from continuing operations 491 .3 351. 5
Profit (loss) from discontinued operations 0. 3 (1. 3)
Net profit 491.6 350. 2
1
For explanation regarding comparative period please refer to note 2.2.
Note
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
1
Other comprehensive income
Exchange differences from the translation of
foreign operations, net of tax – Item that may
be reclassified to profit or loss
(3 1.0) (0 .4)
Other comprehensive income, net of tax (31.0) (0. 4)
Total comprehensive income
2
460.6 349. 8
Net profit (loss) attributable to owners:
From continued operations: 491 . 3 351 .5
From discontinued operations: 0. 3 (1 . 3)
Total comprehensive income attributable
to owners:
From continued operations: 45 4. 6 357.3
From discontinued operations: 6.0 (7. 5)
Basic/diluted earnings per share (in PLN)
15
0. 98 0.69
Basic/diluted earnings per share (in PLN) –
Continuing operations
15
0. 98 0.69
Basic/diluted earnings per share (in PLN) –
Discontinued operations
15 0.00 0.0 0
The above consolidated financial statements should be read in conjunction with the accompanying notes.
2
The Net profit for the period and Total comprehensive income is attributable to the owners only.
122
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
ASSETS Note
Balance
as at
31-12-2021
Balance
as at
31-12-2020
3
Non-current assets 5, 831 .0 1,82 5. 5
Goodwill 9.3 1,434. 3
Intangible assets 19 1,036.6 1 41 . 5
Property, plant and equipment 20 3,1 10.0 1, 56 5.1
Other receivables 31.4 6.0
Deferred tax assets 13.3 157 .8 112.1
Other assets 23 60. 9 0.8
Current assets 1,46 1.9 655. 3
Inventory 10.9 5.7
Trade and other receivables 24 9 2 7. 1 43 4 .7
Income tax asset 3 .7 0. 3
Other assets 23 2 7. 0 70. 4
Cash and cash equivalents 25 493 . 2 14 4. 2
TOTAL ASSETS 7, 2 9 2 . 9 2 ,4 80.8
EQUITY AND LIABILITIES Note
Balance
as at
31-12-2021
Balance
as at
31-12-2020
3
Equity
Equity attributable to owners of InPost (6. 9) 638.1
Share capital 17 2 2 .7 0.1
Share premium 35, 122.4
Share capital and share premium of
combined entities
686 .8
Retained earnings/(accumulated losses) 435 .6 (56 .0)
Reserves 2.2 (3 5 , 5 8 7. 6) 7. 2
3
For explanation regarding comparative period please refer to note 2.2.
EQUITY AND LIABILITIES Note
Balance
as at
31-12-2021
Balance
as at
31-12-2020
3
Non-controlling interests
Non-controlling interests
Total equity (6 .9) 638.1
Liabilities
Loans and borrowings 26 4,545.8 743 . 4
Employee benefits and other provisions 30 33. 2 14.0
Government grants 1.2 9. 2
Deferred tax liability 13.3 2 78. 6 35 .0
Other financial liabilities 27 835 .1 30 4.0
Total non-current liabilities 5, 693. 9 1,105.6
Trade payables and other payables 33 785 .7 292 . 3
Loans and borrowings 26 194.4 2 3 .7
Government grants 4. 2
Current tax liabilities 43 .7 22.4
Employee benefits and other provisions 30 103. 2 42 . 2
Other financial liabilities 27 3 57 . 7 2 32 .7
Other liabilities 32 121. 2 119.6
Total current liabilities 1,605. 9 7 3 7. 1
Total liabilities 7 ,299.8 1 , 84 2 .7
TOTAL EQUITY AND LIABILITIES 7 , 29 2 .9 2 ,48 0.8
The above consolidated financial statements should be read in conjunction with the accompanying notes.
Consolidated statement of financial position
123
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Note
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
4
Cash flows from operating activities
Net profit 491.6 3 50. 2
Adjustments: 1,0 15.6 6 41. 8
Income tax expense 13 221. 5 111.6
Financial (cost)/income 34 8 4 .7 173. 7
Gain/(loss) on sale of property, plant and
equipment
(2 .6) (7. 6)
Depreciation and amortisation 12.3 6 09.7 35 6.1
Impairment losses 7. 1 (2 .1)
Grants 2 .7
Group settled share-based payments 31 92 . 5 10.1
Changes in working capital: (14. 2) (73 .1)
Trade and other receivables 34 (166. 2) (228 .0)
Inventories (5.1) (3. 5)
Other assets 34 (6 .5) (2 .5)
Trade payables and other payables 34 164 .2 45. 6
Employee benefits, provisions and
contract liabilities
34 (2 .1) 25.9
Other liabilities 1.5 89.4
Cash generated from operating activities 1, 493.0 9 18.9
Interest and commissions paid (150.0) (74 . 7)
Income tax paid (243 .0) (104.0)
Net cash from operating activities 1,10 0.0 740. 2
4
For explanation regarding comparative period please refer to note 2.2.
Note
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
4
Cash flows from investing activities
Purchase of property, plant and
equipment
(8 49.6) (4 83 .7)
Purchase of intangible assets (86 .0) (46 .8)
Proceeds from finance leases 3.9
Acquisition of a subsidiary, net of cash
acquired
9.3 (2, 260.7)
Net cash from investing activities (3,1 96. 3) (526.6)
Cash flows from financing activities
Proceeds from loans and borrowings 28 1,949 .8 84.9
Repayment of the principal portion of
loans and borrowings
28 (658. 9) (8.8)
Proceeds from bonds 9.4 2 ,7 15. 2
Payment of principal portion of the lease
liability
28 (302.0) (204 . 2)
Payment to shareholders (1, 2 38 .1) (73. 1)
Government grants return (18 .7)
Proceeds from the capital increases 1 8.0
Net cash from financing activities 2 , 4 4 7. 3 (183. 2)
Net increase/(decrease) in cash and cash
equivalents
351 .0 30. 4
Cash and cash equivalents at 1 January 144 .2 113 .0
Effect of movements in exchange rates on
cash held
(2 .0) 0. 8
Cash and cash equivalents at 31 December 493 . 2 14 4. 2
The above consolidated financial statements should be read in conjunction with the accompanying notes.
Consolidated statement of cash flows
124
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Reserves
Share
capital
Share
premium
Share
capital
and share
premium of
combined
entities
Translation
reserve
5
Reserve capital
(reorganisation)
Other
reserves
6
Retained
earnings/
(accumulated
losses)
Attributable
toowners
ofthe
Company
Attributable
tonon-
controlling
interests Total equity
Balance as at 01-01-2020
7
963 .1 (4 .2) 1.7 (57 1.0) 389 .5 (0.2) 389.3
Net profit 350. 2 350.2 350.2
Other comprehensive income forthe
period
(0. 4) (0. 4) (0. 4)
Total comprehensive income forthe
period
(0 . 4) 350. 2 3 49. 8 3 49.8
Redemption of shares (8 9.2) (89. 2) (89. 2)
Redemption of non-controlling interests (0 .2) (0. 2) 0. 2
Resolution on payment of dividends (40.0) (40.0) (40.0)
Share-based payment (equity-settled) 10.1 10 .1 10.1
Issue of shares of InPost S.A. 0.1 0 .1 0.1
Issue of shares of InPost Technology 1 7. 9 1 7. 9 1 7. 9
Distribution of profit from previous years 120. 3 (120. 3)
Coverage of losses from previous years (325. 3) 325 . 3
Balance as at 31-12-2020
7
0.1 686.8 (4 .6) 11. 8 (5 6.0) 638.1 638.1
The above consolidated financial statements should be read in conjunction with the accompanying notes.
5
Translation reserve includes exchange differences from the translation of foreign operations.
6
Other reserves include equity-settled share-based payment programme reserve.
7
For explanation regarding comparative period please refer to note 2.2.
Consolidated statement of changes in equity
125
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Reserves
Share
capital
Share
premium
Share
capital
and share
premium of
combined
entities
Translation
reserve
8
Reserve capital
(reorganisation)
Other
reserves
9
Retained
earnings/
(accumulated
losses)
Attributable
toowners
ofthe
Company
Attributable
tonon-
controlling
interests Total equity
Balance as at 01-01-2021
10
0.1 686.8 (4.6) 11. 8 (5 6.0) 638.1 638.1
Net profit 49 1.6 491 .6 49 1. 6
Other comprehensive income for
the period
(31 .0) (31.0) (31.0)
Total comprehensive income
for the period
(31.0) 491.6 460.6 460.6
Increase in the share capital of InPost S.A.
due to the contribution in kind
11
(Refer to
note 2.2)
22 .6 36, 360.5 (686 .8) (35, 656. 3) 40.0 40.0
Redemption from reserve capital
12
(Refer
to note 2.2)
(1, 2 38 .1) (1 , 23 8.1) (1, 2 38 .1)
Share-based payment (equity-settled)
(Refer to note 31)
92. 5 92 .5 92 . 5
Balance as at 31-12-2021 2 2 .7 35 ,122 .4 (35.6) (35,656.3) 104. 3 435.6 (6. 9) (6 .9)
The above consolidated financial statements should be read in conjunction with the accompanying notes.
8
Translation reserve includes exchange differences from the translation of foreign operations.
9
Other reserves include equity-settled share-based payment programme reserve.
10
For explanation regarding comparative period please refer to note 2.2.
11
The Group reorganisation which took place at the beginning of 2021 impacted the current Group structure significantly, for details of Group history please refer to note 2.2. On 26 January, 2021, the general meeting of shareholders adopted a
resolution to increase the share capital to EUR 5,000,000. To cover the value of new shares, the shareholders contributed to the company the shares of Integer.pl SA and the shares of InPost Technology S.à r.l. On 26 January, 2021, AI Prime Bidco
S.à r.l., a related party of the Company, contributed 100% of the shares held respectively in Integer.pl S.A. and InPost Technology S.à r.l. to InPost S.A. for a total amount of 7,995,747,974 EUR.
12
Paid to shareholder AI Prime Bidco S.à r.l. please see note 35for the explanation of cashflows.
Consolidated statement of changes in equity continued
126
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
1. Statement of compliance
The accompanying consolidated statements of financial position, as of 31 December,
2021, as well as the related consolidated statements of comprehensive income, changes
in equity, and cash flows for the financial year ended 31 December, 2021, with the related
notes (collectively, the consolidated financial statements”) have been prepared in
accordance with International Financial Reporting Standards as adopted by European
Union (hereinafter referred to “IFRS”).
The IFRS consist of standards and interpretations approved by the International
Accounting Standards Board (“IASB”) and the International Financial Reporting
Interpretations Committee.
The Management Board of InPost S.A. declares that according to its best judgement these
consolidated financial statements have been prepared in accordance with accounting
principles currently in force, and gives a true, and fair view of the consolidated financial
position of the InPost S.A. Group as at 31 December, 2021 and of its consolidated financial
performance and consolidated cash flows for the year then ended.
As described in the note 2.2 below, InPost S.A. has not previously published the
consolidated financial statements prepared under IFRS and due to reorganisation, InPost
S.A. consolidated financial statements are continuation of previous financial statements of
Integer.pl S.A. Group and InPost Technology S.à r.l.
Significant accounting policies applied by the Group as the basis for the preparation of
these consolidated financial statements are described in note 6.
These policies have been consistently applied to all periods presented in these
consolidated financial statements.
2. Additional information notes and explanations
2.1. General information about the InPost Group and its Parent
InPost S.A. (hereinafter referred to as the “Company”) was incorporated on 6 November,
2020, and is organised under the laws of Luxembourg as a “société anonymefor an
unlimited period and is registered with the Luxembourg Register of Commerce and
Companies under n° B 248669.
On 1 March, 2021, the registered office of the Company was transferred from 2-4 rue Beck,
L-1222 Luxembourg to 70 route d’Esch, L-1470 Luxembourg.
InPost S.A. is the parent company in the InPost Group. The functional currency of
InPost S.A. is Euro (EUR). Polish zloty (PLN) has been used as the presentation currency
ofthese consolidated financial statements and is the functional currency for the Group’s
subsidiaries with the highest share in the Group’s revenue as indicated in note 2.5.
Until 26 January, 2021, the sole owner of the parent company was AI Prime & Cy S.C.A.
based in Luxemburg.
On 27 January, 2021, as a result of the IPO, InPost S.A. shares were listed on the Amsterdam
stock exchange EURONEXT. Since that date, InPost S.A. is a publicly listed company
without an immediate parent (holding) company.
2.2. Establishment of the Group and reorganisation
InPost S.A. was established on 6 November, 2020, as a vehicle for the acquisition of Integer.
pl S.A. Group, through a newly established holding company. The share capital of InPost
S.A. was increased on 26 January, 2021. The increase in share capital and a share premium
was covered by AI Prime Bidco S.à r.l. through the contribution of the 100% shares of
Integer.pl S.A. and InPost Technology S.à r.l.
Integer.pl S.A. was the parent of Integer.pl S.A. Group and prepared the consolidated
financial statements of Integer.pl S.A. Group in accordance with IFRS until the financial
year ended 31 December, 2020. As a result of the abovementioned transaction, InPost
Group (hereinafter referred to as the “Group” or “InPost Group”) was created.
The transaction of the acquisition by InPost S.A. of 100% interest in Integer.pl S.A. (the parent
of Integer.pl S.A. Group) is considered a reorganisation of the Group due to the fact that:
the new parent entity was added to an existing group and there is no change in the
substance of the reporting entity
the assets and liabilities of the new Group and the original Group are the same
immediately before and after the reorganisation, and
the owners of the original parent before the reorganisation have the same absolute and
relative interests in the net assets of the original Group and the new Group immediately
before and after the reorganisation.
The reorganisation was accounted for by incorporating into the consolidated financial
statements ofInPost S.A. the assets and liabilities of the pre-existing Group at their carrying
values from the consolidated financial statements of the pre-existing Group prepared in
accordance with IFRS. Any difference between the cost of the transaction and the carrying
value of the net assets of the pre-existing Group was a reorganisation difference which was
recorded directly in equity – in Reserve capital (reorganisation) and the amount was equal
to PLN 35,696.3 m (negative).
Notes and explanations
127
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
2. Additional information notes and explanations continued
InPost Technology S.à r.l. was incorporated on 22 July, 2020, by AI Prime Bidco S.à r.l. –
the shareholder of Integer.pl S.A. On the same day InPost Technology S.à r.l. acquired
from Integer Group Services Sp.zo.o. (the entity operating within Integer.pl S.A. Group)
the business being the development and maintenance unit (OPE). Therefore, in the
consolidated financial statements of InPost S.A. the assets and liabilities of InPost
Technology S.à r.l. were incorporated at their carrying values from the consolidated
financial statements of the pre-existing Group prepared in accordance with IFRS, as
described above. This transaction has no impact on the value of assets and liabilities
reported in these consolidated financial statements.
Due to the fact that the underlying group over which InPost S.A. was established as a
Parent, existed as at January 1, 2021, (i.e. intermediate parent company was established
in November 2020 and acquired Integer.pl S.A. on January 26, 2021); these consolidated
financial statements of InPost Group cover full period of 12 months from January 1, 2021, to
December 31, 2021, although the reorganisation occurred on January 26, 2021.
Following the above approach, these consolidated financial statements cover the financial
results of InPost S.A., InPost Technology S.à r.l. and Integer.pl S.A. and all its subsidiaries for
the period of 12 months of2021, as if InPost Group had existed since January 1, 2021.
Due to changes in the composition of the Group described above the comparative
information in these consolidated financial statements comprises of consolidated
financial information of Integer.pl S.A. Group for the period of 12 months period ended on
December 31, 2020, financial information of InPost S.A. for the period between November
6, 2020, and December 31, 2020, and InPost Technology S.à r.l. financial information for the
period between June 22, 2020, and December 31, 2020.
As a part of the reorganisation, the Company issued 496 900 000 shares that were valued
based on the fair value of contributions made (fair value of shares in Integer.pl S.A. and
InPost Technology S.à r.l.) and as a result recognised an increase in share capital in the
amount of PLN 22.6 m and increase in share premium in the amount of PLN 36,360.5 m.
The difference between the fair value of newly issued shares upon contribution and the
carrying value of share capital and share premium already existing (i.e. PLN 686.8 m) was
recorded in the amount of PLN 35,696.3 m (negative) as a reserve capital (reorganisation).
Concurrently with a reorganisation, the Company repaid to the existing shareholders the
amount ofPLN 1,238.1 m which was treated as a redemption and recorded as a reduction
of the share premium established on reorganisation.
a) Group Structure immediately before the reorganisation:
AI PRIME
(Luxembourg)
Subco S.à r l.
AI PRIME &
Cy S.C.A.
Management*
PZU, FT
and A&R
AI PRIME
(Luxembourg)
Bidco S.à r l.
InPost S.A.
InPost Technology
S.à r l.
Integer pl SA
* Management shares had been granted as part of the MIP programme and have not been vested yet (they were
partially vested as of IPO date) – please refer to the details described in note 31.
128
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
2. Additional information notes and explanations continued
b) Group Structure immediately after the reorganisation:
AI PRIME
(Luxembourg)
Subco S.à r l.
AI PRIME &
Cy S.C.A.
Management*
PZU, FT
and A&R
AI PRIME
(Luxembourg)
Bidco S.à r l.
InPost S.A.
InPost Technology
S.à r l.
Integer pl SA
* Management shares had been granted as part of the MIP programme described in note 31.
Concurrently with reorganisation and redemption of shares, the Parent company:
a. incurred indebtedness (further described in note 18).
b. listed its share in the Amsterdam stock exchange (shares in IPO were sold only by the
existing shareholders and the company did not issue any new shares).
As a result of the IPO, InPost S.A. has been listed on the Amsterdam stock exchange since
27 January, 2021.
Moreover, as a consequence of the reorganisation described above, it was agreed that
the entire profit for the year 2019 in the amount of PLN 40 m will be allocated to Reserve
capital instead of the planned dividend payment to former owner AI Prime Bidco S.à.r.l.
The resolution of the General Meeting of Shareholders dated 30 September, 2020,
approving the payment of the dividend from the profit of the year 2019 in the amount of
PLN 40 m was formally changed on 19 May, 2021, by the General Meeting of Shareholders
of Integer.pl S.A. As a result dividend liabilities towards previous sole shareholder of
Integer.pl S.A., i.e. AI Prime Bidco S.à r.l. were derecognised and impacted the
reorganisation reserve recognised in equity.
2.3. Information about the parent entity and global ultimate parent
As at 31 December, 2020 and until 26 January, 2021, the direct parent company of Integer.
pl S.A. was AI Prime Bidco S.à r.l.
The global ultimate parent of the Group in which the Company operates was Advent
International Corporation based in Boston (USA) as at 31 December, 2020 and 26 January,
2021.
As at the date of this report, the Company has no ultimate controlling shareholder. As
of the date of these consolidated financial statements, the shareholders were: Advent
International Corporation (46.02%), A&R Investments LTD (12.42%), The Capital Group
Companies Inc (5.18%), GIC Private Limited Singapore (5.01%) and Others (31.37%).
129
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
2. Additional information notes and explanations continued
2.4. Group’s operations
InPost Group offers complex logistic solutions mostly for customers from the e-commerce
industry. The core business of the InPost Group includes the following operating activities:
automatic parcel machine services, courier services, production and sale of automatic
parcel machines, research and development works, internet portals, data processing,
website management (hosting), and holding activities including management of the
InPost Group.
Composition of the Management Board
As at 31 December, 2021, and the date of issuance of these consolidated financial
statements the composition of the Management Board of InPost was asfollows:
Rafał Brzoska – President of the Management Board
Adam Aleksandrowicz – Vice President of the Management Board
Michael Rouse – Vice President of the Management Board.
On 10 September, 2021 Michael Rouse was appointed a member of the Management
Board for a period of four years.
Composition of the Supervisory Board
As at 31 December, 2021 and the date of issuance of these consolidated financial statements
the composition of the Supervisory Board of InPost was asfollows:
Mark Robertshaw – Chairperson, member of the Supervisory Board
Mike Roth – member of the Supervisory Board
Nick Rose – member of the Supervisory Board
Ranjan Sen – member of the Supervisory Board
Ralf Huep – member of the Supervisory Board
Marieke Bax – member of the Supervisory Board
Cristina Berta Jones – member of the Supervisory Board
On 15 January, 2021, by resolution of the General Meeting of Shareholders, Ranjan Sen and
Marieke Bax were appointed to the Supervisory Board.
On 19 May, 2021, Cristina Berta Jones was appointed to the Supervisory Board.
130
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
2. Additional information notes and explanations continued
2.5. Composition of the Group
These consolidated financial statements of the InPost Group include the financial information of the Parent, which is InPost S.A., and of three direct subsidiaries and nine indirectly controlled
subsidiaries of InPost S.A. The list of the Group entities is presented in the below table.
Company name Country
Functional
currency
Shareholders
as at 31-12-2021
Interest in the share
capital as at
31-12-2021
Interest in the share
capital as at
31-12-2020
13
Direct subsidiaries
1 Integer.pl S.A. Poland PLN InPost S.A. 100% 100%
2 InPost Technology Poland PLN InPost S.A. 100% 100%
3 Integer France SAS France EUR InPost S.A. 100% 0%
Indirect subsidiaries
4 Mondial Relay SAS France EUR Integer France SAS 100% 0%
5 InPost Sp. z o.o. Poland PLN Integer Group Services Sp. z o.o. 100% 100%
6 InPost France SAS in liquidation France EUR InPost Paczkomaty Sp. z o.o. 0%
14
100%
7 Locker InPost Italia Srl Italy EUR InPost Paczkomaty Sp. z o.o. 100% 100%
8 Granatana Limited Cyprus EUR InPost Paczkomaty Sp. z o.o. 100% 100%
9 Giverty Holding Limited Cyprus EUR Granatana Limited 100% 100%
10 InPost UK Limited United Kingdom GBP InPost Paczkomaty Sp. z o.o. 100% 100%
11 InPost Paczkomaty Sp. z o.o. Poland PLN Integer.pl S.A. 100% 100%
12 Integer Group Services Sp. z o.o. Poland PLN
Integer.pl S.A. 38.35% 38.35%
InPost Paczkomaty Sp. z o.o. 61.65% 61.65%
13 M.P.S.L. Modern Postal Services Ltd Cyprus EUR Integer.pl S.A. 100% 100%
14
InPost do Brasil logistica e locacao de
equipamentos LTDA
Brazil BRL Integer.pl S.A. 0% 99%
15 InPost Malaysia Malaysia RM InPost Paczkomaty Sp. z o.o. 0% 100%
Affiliates
16 Easypack Plus Self-Storage LLC United Arab Emirates AED 50% - InPost Paczkomaty Sp. z o.o. 0% 50%
13
For explanation regarding comparative period please refer to note 2.2.
14
InPost France SAS has been deconsolidated in these consolidated financial statements as a result of loss of control.
131
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
2. Additional information notes and explanations continued
The following changes have taken place during the reporting period in the structure of
InPost Group:
On 15 August, 2021, Easy Pack Plus Self Storage L.L.C. was liquidated and removed from
the register of entrepreneurs.
On 1 July, 2021, acquisition of Mondial Relay was completed (transaction described in
note 9.3).
On 29 March, 2021, InPost do Brasil logistica e locacao de equipamentos LTD was
liquidated andremoved from the register of entrepreneurs.
On 12 March, 2021, InPost Malaysia was liquidated and removed from the register
ofentrepreneurs.
On 10 March, 2021, InPost France SAS went into liquidation and is supervised by
a state appointed liquidator and has been deconsolidated in these consolidated
financial statements as a result of loss of control. As InPost France SAS is classified
as discontinued operations since 2018, the result of consolidation is also classified as
discontinued operations.
On 2 March, 2021, Integer France SAS was acquired by InPost S.A. for a value of EUR1,
net assets of the acquired company amounted to EUR 1.
2.6. Authorisation of the Consolidated financial statements
These consolidated financial statements were authorised for issue by the Management
Board on 30 March, 2022.
3. New and amended standards and interpretations
The new and amended standards and interpretations that are issued, but not yet effective,
up to the date of issuance of the Group’s financial statements are disclosed below.
The Group intends to adopt these new and amended standards and interpretations, if
applicable, when they become effective.
IFRS 14 Regulatory Deferral Accounts (issued on 30 January, 2014) – The European
Commission has decided not to launch the endorsement process of this interim
standard and to wait for the final standard– not yet endorsed by EU at the date of
approval of these financial statements – effective for financial years beginning on or after
1 January, 2016;
Amendments to IFRS 10 and IAS 28: Sale or Contribution of Assets Between an Investor
and its Associate or Joint Venture (issued on 11 September, 2014) – the endorsement
process of these Amendments has been postponed by EU – the effective date was
deferred indefinitely by IASB;
IFRS 17 Insurance Contracts (issued on 18 May, 2017) including Amendments to IFRS 17
(issued on 25 June, 2020) – effective for financial years beginning on or after 1 January,
2023;
Amendments to IAS 1: Classification of Liabilities as Current or Non-current and
Classification of Liabilities as Current or Non-current – Deferral of Effective Date (issued
on 23January, 2020 and 15 July, 2020, respectively) – not yet endorsed by EU at the date
of approval of thesefinancial statements – effective for financial years beginning on or
after 1 January, 2023;
Amendments to IFRS 3: Reference to the Conceptual Framework (issued on 14 May,
2020) – effective for financial years beginning on or after 1 January, 2022;
Amendments to IAS 16: Proceeds before Intended Use (issued on 14 May, 2020) –
effective for financial years beginning on or after 1 January, 2022;
Amendments to IAS 37: Onerous Contracts – Cost of Fulfilling a Contract (issued on
14 May, 2020) - effective for financial years beginning on or after 1 January, 2022;
Annual Improvements to IFRS Standards 2018–2020 (issued on 14 May, 2020) – effective
for financial years beginning on or after 1 January, 2022;
Amendments to IAS 1 and IFRS Practice Statement 2: Disclosure of Accounting policies
(issued on 12 February, 2021) – effective for financial years beginning on or after 1 January,
2023;
Amendments to IAS 8: Definition of Accounting Estimates (issued on 12 February, 2021)
effective for financial years beginning on or after 1 January, 2023;
Amendments to IAS 12: Deferred Tax related to Assets and Liabilities arising from
a Single Transaction (issued on 7 May, 2021) – not yet endorsed by EU at the date of
approval of these financial statements – effective for financial years beginning on or after
1 January, 2023;
Amendments to IFRS 17 Initial Application of IFRS 17 and IFRS 9 – Comparative
Information (issued on 9 December, 2021) – not yet endorsed by EU at the date of
approval of these financial statements – effective for financial years beginning on or after
1 January, 2023.
In the opinion of the Company, the above changes will not have a significant impact on
the financial statements of the Group.
132
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
3. New and amended standards and interpretations
continued
Standards and interpretations approved by IASB and have come into a force for the
financial periods starting from 1 January 2021:
Amendments to IFRS 9, IAS 39, IFRS 7, IFRS 4 and IFRS 16 Interest Rate Benchmark
Reform – Phase 2 (issued on 27 August 2020) – effective since 1 January 2021;
Amendments to IFRS 4 Insurance Contracts – deferral of IFRS 19 (issued on 25 June
2020) – effective since 1 January 2021;
Amendments to IFRS 16 Covid-19- Related Rent Concessions beyond 30 June 2021
(issued on 31 March 2021) – effective since 1 April 2021.
The above changes didn’t have a significant impact on the financial statements of
theGroup.
4. Foreign currency
4.1. Foreign operations treatment
Polish zloty (PLN) has been used as the presentation currency for these consolidated
financial statements.
The functional currency of each company is the currency used in the primary economic
environment where an entity operates, in all cases the same as the currency of its country
of residence.
Exchange differences from the translation of foreign operations are recognised in other
comprehensive income as a translation reserve, except to the extent that the translation
difference is attributable to NCI.
The Group have granted long-term loans that are receivable from foreign operations.
Where the Group assessed that settlement of long-term loans granted to foreign
operations is neither planned nor likely to occur in the foreseeable future, they are
accounted as part of the Group’s net investment in that foreign operation. When a foreign
operation is disposed of entirely or partially, the cumulative amount in the translation
reserve related to that foreign operation is reclassified from equity to profit or loss as part
of gain or loss on disposal. If the Group disposes of a part of its interest in a subsidiary but
retains control, then the relevant proportion of the cumulative amount is reattributed
toNCI.
4.2. Reporting foreign currency transactions
Foreign currency transactions at initial recognition are translated into respective functional
currencies of Group companies at the exchange rates at the dates of the transactions.
Monetary assets and liabilities denominated in foreign currencies are translated into the
functional currency at the closing rate at the reporting date. Forentities whose functional
currency is PLN the closing rate is the average exchange rate published for the currency
by the NBP as at that date. Non-monetary items that are measured at historical cost are
translated using the exchange rate at the transaction date.
Foreign currency differences are recognised in profit or loss and presented within finance
costs/income, except for exchange differences from the translation of foreignoperations.
Following exchange rates were used at the reporting dates:
31-12-2021 31-12-2020
Exchange rate at the reporting date – for assets and liabilities
EUR 4.5994 4.6148
GBP 5.4846 5.1327
Average exchange rate for the period – for P&L and cash flows
EUR 4.5775 4.4742
GBP 5.3308 5.0240
133
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
5. Discontinued operations
A discontinued operation is a component of the Group’s operations, for which cash
flows and operations can be distinguished from the rest of the Group’s operations and
additionally:
it constitutes a separate major line of business or geographical area of activity,
is a part of a single, coordinated plan to dispose of a separate major line of business or
geographical areas of operations,
is a subsidiary acquired exclusively with a view to resale.
An operation is classified as discontinued at the earlier of disposal or when it meets the
criteria to be classified as held for sale. The results of discontinued operations are presented
separately from the results of continued operations in all periods presented in the
consolidated financial statements.
If an operation is classified as discontinued, the prior statement of comprehensive income
is represented as if the operation had been discontinued from the start of the earliest
period presented.
6. Basis for preparation
The Group prepares its financial statements in accordance with the International Financial
Reporting Standards as adopted by the EU and related interpretations.
The consolidated financial statements have been prepared on a historical cost basis,
except for trade receivables subject to non-recourse factoring arrangements and derivative
financial instruments that have been measured at fair value.
These consolidated financial statements were prepared under the assumption that the
InPost Group will continue to operate as a going concern in the foreseeable future. As at
the date of the approval of the consolidated financial statements there is no evidence
indicating that the Group will not be able to continue its business activities on a going
concern basis.
7. Basis for consolidation
These consolidated financial statements comprise the financial statements of InPost S.A.
and its subsidiaries.
Subsidiaries are entities controlled by the Group. The InPost S.A. Group controls an entity
when it is exposed to, or has rights to, variable returns from its involvement with the entity
and has the ability to affect those returns through its power over the entity.
The financial statements of subsidiaries are included in the consolidated financial
statements from the date on which control commences until the date on which control
ceases.
Intra-Group balances and transactions, and any unrealised income and expenses (except
for foreign currency transaction gains or losses) arising from intra-Group transactions, are
eliminated. Unrealised losses are also eliminated, unless there is evidence of impairment of
the transferred asset.
The accounting principles applied by the subsidiaries have been changed when necessary
to align them with the policies adopted by the Group.
Changes in the Integer.pl S.A. Group interest in a subsidiary that does not result in a loss of
control are accounted for as equity transactions with shareholders.
Upon the loss of control, the Group derecognises the assets and liabilities of the subsidiary,
any non-controlling interests and other components of equity related to the subsidiary.
Any gain or loss arising as a result of the loss of control is recognised in profit or loss.
134
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies
8.1. Business combinations and goodwill
The Group determines that it has acquired a business when the acquired set of activities
and assets include an input and a substantive process that together significantly
contribute to the ability to create outputs. The acquired process is considered substantive
if it is critical to the ability to continue producing outputs, and the inputs acquired include
an organised workforce with the necessary skills, knowledge, or experience to perform that
process or it significantly contributes to theability to continue producing outputs and is
considered unique or scarce or cannot be replaced without significant cost, effort, or delay
in the ability to continue producing outputs.
Business combinations are accounted for using the acquisition method. The cost of
an acquisition is measured as the aggregate of the consideration transferred, which is
measured at acquisition date fair value, and the amount of any non-controlling interests
in the acquiree. For each business combination, the Group elects whether to measure the
non-controlling interests in the acquiree at fair value or at the proportionate share of the
acquiree’s identifiable net assets. Acquisition-related costs are expensed as incurred and
included in administrative expenses.
Any contingent consideration to be transferred by the acquirer is recognised at fair value
at the acquisition date. Contingent consideration classified as equity is not remeasured
and its subsequent settlement is accounted for within equity. Contingent consideration
classified as an asset or liability that is a financial instrument and within the scope of IFRS 9
Financial Instruments, is measured at fair value with the changes in fair value recognised in
the statement of profit or loss in accordance with IFRS 9. Another contingent consideration
that is not within the scope of IFRS 9 is measured at fair value at each reporting date with
changes in fair value recognised in profit orloss.
Goodwill is initially measured at cost (being the excess of the aggregate of the
consideration transferred and the amount recognised for non-controlling interests and
any previous interest held over the net identifiable assets acquired and liabilities assumed).
If the fair value of the net assets acquired is in excess of the aggregate consideration
transferred, the Group re-assesses whether it has correctly identified all of the assets
acquired and all of the liabilities assumed and reviews the procedures used to measure
the amounts to be recognised at the acquisition date. If the reassessment still results in an
excess of the fair value of net assets acquired over the aggregate consideration transferred,
then the gain is recognised in profit or loss.
After initial recognition, goodwill is measured at cost less any accumulated impairment
losses. For the purpose of impairment testing, goodwill acquired in a business combination
is, from the acquisition date, allocated to each of the Group’s cash-generating units (CGU)
that are expected to benefit from the combination, irrespective of whether other assets or
liabilities of the acquiree are assigned to those units. When the recoverable amount of the
CGU is less than its carrying amount, an impairment loss is recognised. Impairment losses
relating to goodwill cannot be reversed in futureperiods.
Where goodwill has been allocated to a CGU and part of the operation within that unit
is disposed of, the goodwill associated with the disposed operation is included in the
carrying amount of the operation when determining the gain or loss on disposal. Goodwill
disposed in these circumstances is measured based on the relative values of the disposed
operation and the portion of the cash-generating unitretained.
8.2. Intangible assets
According to IAS 38 an intangible asset is defined as an identifiable non-monetary asset
without physical substance.
The Group identifies the following categories of intangible assets:
development costs,
software externally acquired,
customer relationships,
acquired brands and trademarks,
intangible assets in progress.
135
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Development costs relate to internally generated assets: IT projects and capitalised
expenditure incurred on product design of so-called refrigerated locker machines and
banking parcel machines and development of business processes for providing courier
and logistics services.
The software includes externally acquired licenses and software used in the Group’s
business operations.
An intangible asset, whether purchased or self-created is recognised if, and only if it is
probable that the future economic benefits that are attributable to the asset will flow to
the Group and the cost of the asset can be measured reliably.
If the above recognition criteria are not met and the item does not meet the definition
of an intangible asset, the expenditure on this item should be recognised as an expense
when it is incurred.
Initial recognition
Intangible assets are initially recognised at cost.
For intangible assets acquired separately, the initial cost comprises:
its purchase price, including import duties and non-refundable purchase taxes, after
deducting trade discounts and rebates,
any directly attributable cost of preparing the asset for its intended use:
costs of employee benefits,
professional fees,
costs of testing.
The following expenditures are not part of the cost of an intangible asset: costs of
introducing a new product or service (including costs of advertising and promotional
activities), staff training and administration and other general overhead costs.
For intangible assets acquired in a business combination, the cost of that intangible asset is
its fair value at the acquisition date.
For intangible assets internally generated, the cost comprises all directly attributable costs
necessary to create, produce, and prepare the asset to be capable of operating, incurred
from the date when the intangible asset first meets the recognition criteria.
The reinstatement of expenditure previously recognised as an expense is prohibited.
Internally generated brands, goodwill, customer lists and items similar in substance shall
not be recognised as intangible assets.
Measurement subsequent to acquisition
The Group is using the cost model for all the intangible assets. Subsequent to initial
recognition, intangible assets are measured at cost less any accumulated amortisation and
any accumulated impairment losses.
Any gain or loss on the disposal of an item of intangible assets is recognised in profit or loss
and presented within other operating income/expenses.
Key judgements, assumptions, and estimation uncertainties
Amortisation
The useful lives of intangible assets are assessed as either finite or indefinite.
The Group assessed that the useful lives of all its intangible assets, except for some of
acquired trademarks, are finite, therefore they are amortised. Amortisation begins when
the asset is available for use, i.e. it is in the location and condition necessary to be capable of
operating as intended by the Group. Such intangible asset is reclassified from intangibles
in progress to the appropriate category of intangibles and amortisation is commenced.
Amortisation is calculated to write off the cost of intangible assets less their estimated
residual values using the straight-line method over their estimated useful lives, and is
recognised in profit or loss. For major items of intangibles the Group assessed that their
residual values are zero.
Intangible assets with indefinite useful lives (“Mondial Relay” brand) are not amortised, but
are tested for impairment annually, either individually or at the cash-generating unit level.
The assessment of indefinite life is reviewed annually to determine whether the indefinite
life continues to be supportable. If not, the change in useful life from indefinite to finite is
made on a prospective basis.
136
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Amortisation methods, useful lives and residual values are reviewed at each reporting date
and adjusted if appropriate. The effect of a change in the abovementioned estimates shall
be recognised prospectively.
The estimated useful lives of intangibles assets for all presented periods are as follows:
Type: Period:
Development costs 5 – 10 years
Trademarks 30 years
Software 2 – 10 years
Customer relations 8 years
Impairment losses
The Group assesses at the end of each reporting period whether there is any indication
that an asset with a finite useful life may be impaired or whether there is any indication
that an impairment loss recognised in prior periods for an asset may no longer exist or
may have decreased. If any such indication exists, the recoverable amount of the asset is
estimated. In assessing whether there is any indication that an asset may be impaired, the
Group consider internal and external sources of information.
The recoverable amount is determined for individual assets or cash-generating
units(“CGU”).
Development costs
The basic purpose for conducting research activities is to gain new knowledge, but the
Group is not able at this phase to demonstrate that an intangible asset exists and will
generate future economic benefits. Expenditure on research activities is recognised in
profit or loss as incurred.
Development costs are the application of research findings or other knowledge to a plan or
design for the production of new or substantially improved products and processes before
they are introduced and commercially used in the Group’s operatingactivities.
An intangible asset arising from development is recognised only if all of the following
criteria are met and the Group is able to demonstrate that:
the product or process is technically and commercially feasible so that it will be
available for use or sale,
the Group intends and has sufficient resources (technical, financial and other) to
complete the works and use or sell the product,
the Group is able to demonstrate how the intangible asset will generate future
economic benefits,
the expenditure attributable to the intangible asset under development can be
measured reliably.
Development costs are measured initially at cost, which is the sum of expenditure incurred
from the date when the intangible asset first meets the general recognition criteria for
intangible assets and the above-listed criteria for recognition of an intangible asset arising
from development. Subsequent to initial recognition, development costs are measured at
cost less accumulated amortisation and any accumulated impairment losses. During the
period of development, the asset is tested for impairment annually.
Recoverability of development costs
Development costs include mainly software and key IT systems and can be generated
internally. Due to the relatively specific nature of the Group’s operations, most intangible
assets are developed internally, including software. The software is developed in
cooperation with external IT solution providers. The Group is constantly looking for new
solutions to increase the efficiency of processes or to improve/implement new services,
therefore various research and development projects (and sub-projects) are carried out at
various stages.
The Group recognises intangible assets, if they are related to development projects,
forwhich:
it is probable that the expected future economic benefits that are attributable to the
development costs will flow to the Group;
respective costs can be measured reliably.
137
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
The realisation of development projects and capitalisation of respective costs to intangible
assets is subject to corporate approvals. In order to approve the project for development
a comprehensive analysis is performed based on information provided by sales, logistics,
marketing and finance functions. The analysis aims to determine:
technical feasibility of a project;
impact on the efficiency of processes or magnitude of potential demand for
newproducts;
capital expenditures requirements (including the cost of third party providers);
project timeline.
To demonstrate whether the output will generate probable future economic benefits the
Group assesses the output of projects as a separate asset or in combination with other
assets forming a cash-generating unit.
Development costs are realised by dedicated teams in accordance with approved project
budgets. The Group records directly attributable expenses for development projects using
management accounts and respective allocation keys. Major directly attributable costs
are costs of materials and services used or consumed as well as costs of own employees’
remuneration engaged in the development project. For the latest time allocated to the
project by an employee has to be reliably measured and documented. The realisation
of budgets is regularly monitored. In case of changes resulting in an increase in capital
expenditures requirements or a decrease in the expected economic benefits the project is
reviewed in terms of actual recoverability and if the recoverability is assessed as satisfactory
the project is continued under the adjusted assumptions.
Amortisation is commenced upon completion of acceptance procedures aiming to
demonstrate that the asset is ready for the intended use.
8.3. Property, plant and equipment
The most important property, plant and equipment of the Group are machinery and
equipment i.e. automatic parcel machines, as well as assets under construction i.e. parts
of automatic parcel machines that are in the process of completion or assembly and
are not yet installed. All material assets should be capitalised in accordance with IFRS
requirements.
Items of property, plant and equipment should be recognised as assets when:
it is probable that the future economic benefits associated with the asset will flow to
the entity,
the cost of the asset can be measured reliably.
Aggregated assets can be capitalised, however, this can only concern small value assets
which do not generate identifiable costs (such as additional installation costs).
Initial measurement
An item of property, plant and equipment should initially be recorded at cost.
Cost includes:
purchase price, including import duties and non-refundable purchase taxes, after
deducting trade discounts and rebates;
any directly attributable cost of preparing the asset for its intended use:
costs of employee benefits,
professional fees,
costs of site preparation,
costs of delivery and handling,
costs of installation,
costs of testing,
the estimated cost of dismantling and removing the asset and restoring the site.
The following expenditures are not part of the initial cost: costs of introducing a new
product or service (including costs of advertising and promotional activities), costs of
opening a new facility or business, staff training and administration and other general
overhead costs.
In particular, for parcel machines, initial value includes all the costs of setting up machines,
which include agents’ commissions for acquiring land, costs of transporting the machine,
costs of installation and costs of groundworks to place the machine in a designated place.
After the date of connection to the network, all costs related to its operation and servicing
are charged to the statement of comprehensive income at the time they are incurred.
138
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Measurement subsequent to acquisition
The Group uses the cost model. Subsequent to initial recognition, assets are measured at
cost less any accumulated amortisation and any accumulated impairment losses.
Parts of some items of property, plant, and equipment may require replacement at regular
intervals. The carrying amount of an item of property, plant, and equipment will include
the cost of replacing the part of such an item when that cost is incurred if the recognition
criteria (future benefits and measurement reliability) are met. The carrying amount of
those parts that are replaced should be removed from the statement of financial position
regardless of whether the replaced part had been depreciated separately or not. Where it
is not possible to determine the carrying amount of the replaced part based on historical
cost, the cost of a replacement might be an indication of what the cost of the replaced part
was at the time it was acquired or constructed.
Subsequent expenditures that are capitalised by the Group to property, plant and
equipment are mainly related to spare parts and extensions of automatic parcel
machines that are installed when utilisation of the machine is close to its maximum
technical capabilities. Maintenance and repair costs incurred after the commencement of
depreciation are recognised in profit or loss.
When substantially all activities necessary to prepare an asset under construction for
its intended use are completed it is reclassified to another class of property, plant and
equipment according to the nature of that item and depreciation is commenced.
Government grants obtained to purchase property, plant and equipment are recognised in
the consolidated statement of financial position as deferred income and are subsequently
recognised in profit or loss (as other operating income) on a straight-line basis over the
average depreciation period of the respective item of property, plant and equipment.
Key judgements, assumptions, and estimation uncertainties
Borrowing costs
The Group incurs borrowing costs (e.g. interests related to long term external financing).
However, the Group assessed that the time necessary to assemble and install automatic
parcel lockers is relatively short and they are not to be treated as the qualifying asset for
capitalisation of borrowing costs, therefore respective borrowing costs incurred by the
Group are recognised in profit or loss.
Depreciation
Depreciation is calculated to write off the cost of items of property, plant and equipment
less than their estimated residual values using the straight-line method over their
estimated useful lives, and is generally recognised in profit or loss.
If significant parts of an item of property, plant and equipment have different useful lives,
then they are accounted for as separate items (major components) of property, plant and
equipment.
Depreciation methods, useful lives and residual values are reviewed at each reporting date
and adjusted prospectively if appropriate.
Estimated useful lives of property, plant and equipment for new items vary between 2 and
40 years. The remaining useful lives are estimated on an individual basis.
The estimated useful lives of property, plant and equipment for all presented periods are as
follows:
Type: Period:
Buildings 10 – 40 years
Technical equipment and machines 8 – 10 years
Automatic parcel machines 10 years
Vehicles 5 years
Other 2 – 5 years
Impairment losses
The Group assesses at the end of each reporting period whether there is any indication
that an asset may be impaired or whether there is any indication that an impairment
loss recognised in prior periods for an asset may no longer exist or may have decreased. If
any such indication exists, the recoverable amount of the asset is estimated. In assessing
whether there is any indication that an asset may be impaired, the Group consider internal
and external sources of information.
The recoverable amount is determined for individual assets or cash-generating
units (“CGU”). The Group determines separate CGUs for operations in Poland and for
foreignoperations.
Impairment losses and subsequent reversals are recognised in profit or loss in other
operating expenses (income).
139
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Any gain or loss on disposal of an item of property, plant and equipment is recognised in
profit or loss and presented within other operating income/expenses.
8.4. Leases
At the inception of a contract, the Group assesses whether the contract is, or contains, a
lease. A contract is, or contains, a lease if the contract conveys the right to control the use of
an identified asset for a period of time in exchange for consideration.
When a supplier has a substantive right of substitution throughout the period of use, a
customer does not have a right to use an identified asset. A supplier’s right of substitution
is only considered substantive if the supplier has both the practical ability to substitute
alternative assets throughout the period of use and they would economically benefit from
substitution.
To assess whether a contract conveys the right to control the use of an identified asset for
a period of time, the Group assesses whether, throughout the period of use, the customer
has both of the following:
the right to obtain substantially all of the economic benefits from the use of the
identified asset;
the right to direct the use of the identified asset.
The Group recognises right-of-use asset and a lease liability as at lease commencement
date. The Group applies practical expedient for short-term leases except of leases related to
vehicles and trailers.
Key judgements, assumptions, and estimation uncertainties
Lease definition
Despite the legal form of contracts for logistic services (warehouses); courier and
transportation services (vehicles and trailers) such contracts are accounted for as
contracts with lease components. The Group assessed that those contracts convey the
right to control the use of an identified asset. Underlying assets are explicitly identified
in these contracts and there is no substantive substitution right of the supplier.
Services are provided to the Group on an exclusive basis therefore the Group obtain
economic benefits from the use of warehouses and vehicles and trailers.
The provision of services is directly related to logistics operations. Suppliers are
incorporated into the logistics chain of the Group and are part of the respective processes
managed by the Group’s employees. Based on an analysis of key decision-making rights it
was assessed, that the Group has the right to direct how and for what purpose the asset
is used.
Lease term
For each lease contract, the Group determines the lease term as the non-cancellable
period of a lease together with periods covered by an option to extend the lease if the
lessee is reasonably certain to exercise that option; and periods covered by an option to
terminate the lease if the lessee is reasonably certain not to exercise that option.
The Group leases mainly the following underlying assets:
equipment, mainly including automatic parcel machines and sorting equipment,
land on which automatic machines are installed,
warehouses and offices,
vehicles and trailers.
Leases of automatic parcel machines are concluded for a definite period of time, and
typically run for a period of three to four years with the option to purchase the underlying
assets at the end of the lease term. Contracts for leases of automatic parcel machines are
denominated in PLN and EUR.
Contracts for the remaining classes of underlying assets are concluded either for a
definite or indefinite period with a relatively short termination notice period (up to a few
months). The Group does not apply the short-term lease exemption for such contracts
and recognises right-of-use assets and lease liabilities. Contracts for leases of office space,
warehouses and some of the land leases are denominated in EUR, which increases the
Group’s exposure to currency risk.
Payments for some leases vary due to a change in an index or rates i.e. WIBOR rate and
consumer price index. Contracts containing variable lease payments that depend on an
index or rate are initially measured using the index or rate as at the lease commencement
and are subsequently remeasured when the underlying index or rate is changed.
Contracts concluded for a definite period generally do not include early termination or the
option to extend the lease term.
140
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Lease term of contracts concluded for an indefinite period
Leases for key assets are concluded for definite periods. However, a significant portion
of contracts for courier and transportation (vehicles and trailers) and logistic services
(warehouses) as well as leases of land for automatic parcel machines are concluded for
an indefinite period with the right to terminate by each party upon termination notice.
Those leased assets are important for the Group’s operations as they are part of the logistics
operations (warehouses, vehicles, trailers) or enable the provision of services to customers
(land for automatic parcel machines). As the Group is expanding its operations it is expected
that the need for the services and lands will increase in the next few years. Service providers
rotate and the Group changes locations of automatic parcel machines, which result in
frequent changes in the lease portfolio. In order to determine the lease term the Group
identifies portfolios of leases with similar characteristics and assesses factors that create
an economic incentive for the Group to continue such leases for periods longer than the
termination notice period. Based on Management decision the assets under lease contracts
with indefinite period were grouped in following class of assets: land, warehouses, vehicles
and trailers which were further spliced into key providers and other providers. For each
Group the Management Board assessed the expected lease period taking into account the
current Group strategy and the irrevocable lease term. Below is a summary of average lease
terms applied in 2020 and 2021 for each underlying class of asset:
Period:
Land 12 months
Warehouses 12 months
Vehicles and trailers, including:
key providers 12 months
other 1-3 months
Discount rate
At lease inception, the lease liability is measured at the present value of the lease payments
that are unpaid at that date. Lease payments are discounted using the interest rate implicit
in the lease (mainly applicable for the lease of equipment, where such rate is known) or
the Group uses the lessee’s incremental borrowing rate. The incremental borrowing rate
is estimated based on a model that determines the interest rate that the Group, as a
lessee, would have to pay to borrow over a similar term, and with similar security, the funds
necessary to obtain an asset of a similar value to the right-of use asset in a similar economic
environment. The interest rate is determined based on the risk-free rates for instruments
denominated in PLN or EUR and adjusted by a margin reflecting the Group’s rating, and
further adjusted to the nature of underlying assets.
The below table presents the weighted average discount rates applied for leases in 2020
and 2021:
2021 2020
Currency Currency
Maturity PLN_3M EUR_3M PLN_3M EUR_3M
Up to 12 months 3.26% 2.35% 5.62% 4.00%
1-3 years 3.55% 2.37% 6.06% 4.20%
3-5 years 3.88% 2.45% 6.41% 4.29%
5-7 years 4.17% 2.58% 6.54% 4.52%
7-10 years 4.42% 2.76% 6.83% 4.75%
over 10 years 4.95% 3.16% 7.07% 5.30%
Purchase option
At the lease commencement date, the Group assesses whether it is reasonably certain
to exercise the right to purchase the underlying asset. This primarily applies to leases of
automatic parcel machines. Key aspects taken into consideration are their importance
to the Group’s operations, commercial terms and available alternatives. Due to the fact
that the Group is in the process of network expansion it was assessed that it is reasonably
certain that the Group will exercise the purchase option for currently leased automatic
parcel machines in the vast majority of cases. As a result lease payments include the
exercise price of purchase options, which results in a higher lease liability and right-of-use
assets. In such instances, the right-of use asset is depreciated to the end of the useful life of
the underlying asset.
141
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Measurement of the right-of-use asset
The right-of-use asset is initially measured at cost, which comprises the initial amount of
the lease liability adjusted for any lease payments made at or before the commencement
date, plus any initial direct costs incurred and an estimate of costs to dismantle and
remove the underlying asset or the site on which it is located less any lease incentives.
The right-of-use asset is subsequently depreciated using the straight-line method from
the commencement date to the earlier of the end of the useful life of the right-of-use
asset or the end of the lease term. The estimated useful lives of the right-of-use assets are
determined on the same basis as those of property, plant and equipment. In addition,
the right-of-use asset is reduced by impairment losses, if any, and adjusted for certain
remeasurements of the lease liability.
Measurement of the lease liability
The lease liability is initially measured at the present value of the lease payments that are
unpaid at the commencement date, discounted using the interest rate implicit in the
lease or, if the rate cannot be readily determined, the Group`s incremental borrowing rate.
Generally, the Group uses its incremental borrowing rate as the discount rate.
Lease payments included in the measurement of lease liability comprise the following:
fixed payments, including in-substance fixed payments;
variable lease payments that depend on an index or rate, initially measured using the
index or rate as at the commencement date;
amounts expected to be payable under a residual value guarantee;
the exercise price under a purchase option that the Group is reasonably certain to
exercise, lease payments in an optional renewal period if the Group is reasonably certain
to exercise an extension option, and penalties for early termination of a lease unless the
Group is reasonably certain not to terminate early.
The lease liability is measured at amortised cost using the effective interest method. It is
remeasured when there is a change in future lease payments arising from a change in an
index or rate, if there is a change in the Group’s assessment of whether it will exercise a
purchase, extension or termination option.
When the lease liability is remeasured in this way, a corresponding adjustment is made to
the carrying amount of the right-of-use asset, or is recognised in profit or loss if the carrying
amount of the right-of-use asset has been reduced to zero.
Low-value asset exemption
The Group has chosen not to apply low-value asset exemption and as consequence
recognises as leases all contracts meeting lease recognition criteria despite the underlying
asset value.
8.5. Financial instruments
Recognition and initial measurement
The Group recognises a financial asset or financial liability when it becomes a party to the
contractual provisions of the instrument. The Group derecognises a financial asset from
the books when the contractual rights to the cash flows from the financial asset expire. The
financial liability (or a part of a financial liability) is removed from the books when
the obligation specified in the contract is discharged or cancelled or expires.
At initial recognition, the Group measures financial instruments at their fair value adjusted,
in the case of a financial asset or financial liability not at fair value through profit or loss,
for transaction costs that are directly attributable to the acquisition or issue of the
financial asset or financial liability. Trade receivables with a maturity date not exceeding
12 months (i.e. without a significant financing component) are initially measured at the
transaction price.
Classification
The Group classifies financial assets and financial liabilities recognised in the consolidated
statement of financial position into the following categories:
financial assets measured at fair value through profit or loss (“FVTPL”),
financial assets measured at amortised cost,
financial liabilities at fair value through profit or loss (“FVTPL”),
other financial liabilities.
142
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Financial assets
Classification of financial assets into particular categories is carried out on the basis
of the Group business model for managing financial assets and the contractual cash
flow characteristics of the financial asset (the SPPI test). The Group’s business model for
managing financial assets refers to how it manages its financial assets in order to generate
cash flows. The business model determines whether cash flows will result from collecting
contractual cash flows, selling the financial assets, or both.
A financial asset is classified as measured at amortised cost if it meets both of the following
criteria and is not designated as measured at FVTPL:
it is held within a business model whose objective is to hold assets to collect contractual
cash flows,
its contractual terms give rise on specified dates to cash flows that are solely payments
of principal and interest on the principal amount outstanding (meets the SPPI test).
Financial assets with cash flows that are not SPPI (‘solely payments of principal and interest
on the principal amount outstanding’) are classified and measured at FVTPL, irrespective of
the business model.
Financial assets are not reclassified subsequent to their initial recognition unless the
Group changes its business model for managing financial assets, in which case all affected
financial assets are reclassified on the first day of the first reporting period following the
change in the business model.
The Group’s financial assets measured at amortised cost include mainly trade receivables
(not subject to non-recourse factoring). Other financial assets in this category embrace
among others: deposits, granted loans and other receivables. Financial assets measured
at FVTPL include derivative instruments that are not financial guarantee contracts and are
not designated as effective hedging instruments (CIRS) and trade receivables under non-
recourse factoring.
Financial liabilities
A financial liability is classified as at FVTPL if it is classified as held for trading, it is a derivative
or it is designated as such on initial recognition. Other financial liabilities include financial
liabilities, which have not been classified as measured at fair value through profit or loss.
The Group’s financial liabilities include trade payables and other liabilities, loans and
borrowings including bank overdrafts, lease liabilities, factoring liabilities and derivative
financial instruments.
Subsequent measurement
Category of a financial
asset or financial liability
Measurement
method
Recognition
principle
Financial assets
measured at FVTPL
at fair value a result from subsequent
measurement is recognised
in profit or loss
Financial assets
measured at
amortised cost
at amortised
cost by applying
the effective
interest rate
a result from subsequent
measurement, derecognition
or modification is recognised
in profit or loss, the amortised cost
is reduced by impairment losses
Other financial
liabilities
at amortised
cost by applying
the effective
interest rate
a result from subsequent
measurement, derecognition
and modification is recognised
in profit or loss
Financial liabilities
at FVTPL
at fair value a result from subsequent
measurement is recognised
in profit or loss
Derecognition
The Group derecognises a financial asset from the consolidated statement of
financialposition when the contractual rights to the cash flows from the financial
asset expire or the Group transfers the rights to receive the contractual cash flows in a
transaction in which substantially all of the risks and rewards of ownership of the financial
asset are transferred or in which the Group neither transfers nor retains substantially all of
the risks and rewards of ownership and it does not retain control ofthe financial assets.
The financial liability (or a part of a financial liability) is removed from the consolidated
statement of financial position when the obligation specified in the contract is discharged
or cancelled or expires. The Group also derecognises a financial liability when its terms are
modified and the cash flows of the modified liability are substantially different, in which
case a new financial liability based on the modified terms is recognised at fair value.
The difference in the respective carrying amounts is recognised in the statement of
profit or loss.
143
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Derivative financial instruments
The Group uses derivative financial instruments, such as CIRS to hedge its foreign currency
risks and interest rate risks. Such derivative financial instruments are initially recognised at
fair value on the date on which a derivative contract is entered into and are subsequently
remeasured at fair value. Derivatives are carried as financial assets when the fair value is
positive and as financial liabilities when the fair value is negative. The Group has not
designated any derivatives as hedging instruments in hedge relationships as defined
by IFRS 9.
Key judgements, assumptions, and estimation uncertainties
Impairment of trade receivables and other financial assets
The Group recognises an allowance for expected credit losses (“ECLs”) for all financial assets
not held at fair value through profit or loss. Expected credit losses are credit losses weighed
by the default probability. A credit loss is measured as the difference between cash
flows due in accordance with the contract and cash flows the Group expects to receive,
discounted at an approximation of the original effective interest rate. The expected cash
flows will include cash flows from the sale of collateral held or other credit enhancements
that are integral to the contractual terms.
ECLs are recognised in two stages. For credit exposures for which there has not been a
significant increase in credit risk since initial recognition, ECLs are provided for credit losses
that result from default events that are possible within the next 12 months (a 12-month
ECL). For those credit exposures for which there has been a significant increase in credit
risk since initial recognition, a loss allowance is required for credit losses expected over the
remaining life of the exposure, irrespective of the timing of the default.
For trade receivables, the Group applies a simplified approach in calculating ECLs.
Therefore, the Group does not track changes in credit risk, but instead recognises a loss
allowance based on lifetime ECLs at each reporting date. The Group has established a
provisions matrix for trade receivables not covered by an individual write-off. The provision
matrix is based on its historical credit loss experience, adjusted for forward-looking factors
specific to the debtors and the economic environment.
The Group considers a financial asset in default when contractual payments are 60days
past due. An individual assessment of the trade receivables is performed before the
application of the simplified ECLs approach and in certain cases, the Group considers a
financial asset to be in default when internal or external information indicates that the
Group is unlikely to receive the outstanding contractual amounts in full before taking into
account any credit enhancements held by the Group.
In the case of remaining trade receivables (not subject to individual assessment), the
Group applies a simplified approach in calculating ECLs. As part of this solution, the Group
developed, based on its historical data on credit losses in relation to trade receivables (not
covered by non-recourse factoring), provision rates depending on the number of days for
which a given trade receivable is out of date. Provision rates, calculated on the basis of
historical data, resulting from the following calculations:
PD (probability of default) – the probability of delay in payment of receivables by at least
60 days,
LGD (loss given default) – the amount of losses incurred in the event of a default.
For receivables with a maturity of up to 60 days are covered by insurance (due to the
deadline for transferring the receivables to the insurer), in order to calculate the expected
credit loss, the Group grouped receivables into the following segments which, in the
Group’s opinion, show a similar structure of credit losses:
current receivables that are covered or eligible for transfer to an insurer,
receivables overdue up to 60 days that are covered by insurance or qualify for transfer to
the insurer,
receivables overdue by 61-365 days, which are not covered by insurance, and for which
the Group accepts PD = 100%.
The impact of insurance is reflected in the calculation of the PD ratio and the adopted
default moment (i.e. 60 days).
In order to determine the provision rates, the Group’s starting point was historical data for
the individual segments described above, which are then adjusted for current, observable
data to reflect the effects of current conditions and forecasts of future conditions that did
not affect the period to which they relate, and to remove the effect of those conditions over
the historical period that is immaterial to the future cash flows of the contract. The Group
takes into account the information related to the future in the parameters of the expected
loss estimation model by adjusting the base probability coefficients of the expected loss
estimation model by adjusting the base probability coefficients of default. For biggest
individual clients Group calculates probability of default on basis of their credit ratings.
The Group applies an individual approach to calculating the allowance for expected credit
losses for non-current receivables resulting from deposits made mainly in connection with
APM locations and rental of branches.
A financial asset is written off when there is no reasonable expectation of recovering the
contractual cash flows.
144
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
The fair value hierarchy of financial instruments
The Group measures financial instruments, such as derivatives and receivables subject to
non-recourse factoring at fair value at each balance sheet date.
Fair value is the price that would be received to sell an asset or paid to transfer a liability
in an orderly transaction between market participants at the measurement date. The fair
value measurement is based on the presumption that the transaction to sell the asset or
transfer the liability takes place either:
In the principal market for the asset or liability,
In the absence of a principal market, in the most advantageous market for the asset
or liability.
The principal or the most advantageous market must be accessible by the Group.
The fair value of an asset or a liability is measured using the assumptions that market
participants would use when pricing the asset or liability, assuming that market
participants act in their economic best interest.
A fair value measurement of a non-financial asset takes into account a market participant’s
ability to generate economic benefits by using the asset in its highest and best use or by
selling it to another market participant that would use the asset in its highest and best use.
The Group uses valuation techniques that are appropriate in the circumstances and for
which sufficient data are available to measure fair value, maximising the use of relevant
observable inputs and minimising the use of unobservable inputs.
All assets and liabilities for which fair value is measured or disclosed in the financial
statements are categorised within the fair value hierarchy, described as follows, based on
the lowest level input that is significant to the fair value measurement as a whole:
Level 1 — Quoted (unadjusted) market prices in active markets for identical assets
orliabilities
Level 2 — Valuation techniques for which the lowest level input that is significant to the
fair value measurement is directly or indirectly observable
Level 3 — Valuation techniques for which the lowest level input that is significant to the
fair value measurement is unobservable
For assets and liabilities that are recognised in the financial statements at fair value on a
recurring basis, the Group determines whether transfers have occurred between levels
in the hierarchy by re-assessing categorisation (based on the lowest level input that is
significant to the fair value measurement as a whole) at the end of each reporting period.
The Group’s Financial Reporting Department with the approval of the Group CFO
determines the policies and procedures for both recurring fair value measurement, such as
receivables subject to non-recourse factoring, and for non-recurring measurement, such as
assets held for sale in discontinued operations.
External valuers may be involved in the valuation of significant assets, such as unquoted
financial assets and significant liabilities. The involvement of external valuers is determined
by the Group’s Financial Reporting Department after discussion with and approval by the
Group CFO. Selection criteria include market knowledge, reputation, independence and
whether professional standards are maintained. Valuers are normally rotated every three
years. The Group’s Financial Reporting Department decides, after discussions with the
Group’s external valuers, which valuation techniques and inputs to use for each case.
At each reporting date, the Group Financial Reporting Department analyses the
movements in the values of assets and liabilities which are required to be remeasured or
re-assessed as per the Group’s accounting policies. For this analysis, the Group Financial
Reporting Department verifies the major inputs applied in the latest valuation by
agreeing on the information in the valuation computation to contracts and other relevant
documents.
The Group Financial Reporting Department also compares the change in the fair value of
each asset and liability with relevant external sources to determine whether the change
is reasonable.
For the purpose of fair value disclosures, the Group has determined classes of assets and
liabilities on the basis of the nature, characteristics and risks of the asset or liability and the
level of the fair value hierarchy, as explained above.
Fair-value related disclosures for financial instruments that are measured at fair value or
where fair values are disclosed, are summarized in the following note 38.2.
145
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
8.6. Trade and other receivables
According to IFRS 15, trade receivables with a maturity date not exceeding 12 months (i.e.
without a significant financing component) are initially recognised in the amount equal
to the transaction price, during or at the moment of transfer of the goods or services
promised by the agreement, namely the transfer of control over the asset to the customer.
At initial recognition, receivables in a foreign currency are measured at the average
exchange rate of the NBP from the day immediately preceding the recognition of
thereceivable.
Trade receivables with a significant financing component are recognised initially at fair
value which is determined as the discounted value of future cash flows that are expected
to flow to the Group.
For the purposes of subsequent measurement, trade receivables are sub-divided by
customers into two portfolios:
hold to collect business model for trade receivables not subject to non-recourse
factoring arrangement: where the receivables are measured at amortised cost;
selling business model for trade receivables intended to be subject to non-recourse
factoring arrangements: where the receivables are measured at fair value through profit
or loss.
An impairment analysis of trade receivables measured at amortised cost is performed
at each reporting date. As the Group’s exposure to credit risk is influenced mainly by the
individual characteristics of the customers, detailed individual monitoring and assessment
of the trade receivables are performed resulting in 100% expected credit loss allowance for
the receivables:
past due for more than 1 year;
subject to a debt restructuring process (immediately upon the Group receiving
information regarding the debtors being placed in a state of bankruptcy or liquidation);
subject to legal proceedings – as soon as there is a decision to take the debtor tocourt;
cancelled subscriptions (some of the entities within InPost Group have a separate
treatment for subscription customers which are subject to a debt collections process
immediately after cancelling the subscription due to non-payment and are then subject
to legal proceedings).
To reflect factors that may influence the credit risk of the customer database and changes
in credit quality not yet detected at an individual level, the Group uses a provision matrix to
measure expected credit losses (“simplified approach”). As trade receivables up to 60 days
past due are generally covered by letters of credit or other forms of credit insurance, the
Group divided the portfolio of trade receivables into two segments:
up to 60 days past due and;
61 – 365 days past due. The Group considers a trade receivable in default when
contractual payments are over 60 days past due.
The allowance rates are based on actual loss experience for segments that Group trade
receivables with similar loss patterns. These rates are also adjusted to reflect differences
between economic conditions during the period over which the historical loss experience
has been analysed, current conditions and the Group’s view of economic conditions over
the expected lives of the trade receivables.
Key judgements, assumptions, and estimation uncertainties
Factoring arrangements
Based on management’s judgment applied to all relevant facts and circumstances
regarding the factoring arrangements, the terms of the non-recourse factoring
arrangements result in the transfer of substantially all the risks and rewards of ownership
of the receivables. Therefore all receivables that are factored under non-recourse
arrangements meet the financial asset derecognition criteria, resulting in the original
receivable being derecognised from the statement of financial position once invoices are
transferred to the factor. The balance of trade receivables subject to non-recourse factoring
arrangements represents the value of invoices not yet transferred to the factor (but concerning
customers subject to the non-recourse factoring arrangement). Trade receivables are
transferred within approximately seven days from the initial recognition date.
Impact of factoring arrangements on the trade receivables business model assessment
For the purposes of the business model assessment of trade receivables, the Group
considers that for a particular customer it can identify whether or not receivables will be
factored without a recourse, therefore trade receivables are sub-divided by customers into
two portfolios:
hold to collect business model for trade receivables not subject to non-recourse
factoring arrangement: where the relevant activities represent a collection of contractual
cash flows. These receivables are measured at amortised cost;
selling business model for the trade receivables subject to non-recourse factoring
arrangements: where the Group’s objective is to realise cash flows primarily through
selling. These receivables are measured at fair value through profit or loss. Fair value
is estimated based on estimates of amounts that could be received from the factor if
such receivable is transferred to the factor at the initial recognition or at the balance
sheetdate.
146
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
When evaluating the business model the Group considered analysis of past sales and
expectations of future sales in terms of frequency and value.
Cash inflows from trade receivables subject to factoring arrangements are presented as
cash flows from operating activities.
8.7. Inventories
The Group measures inventories at a lower cost and net realisable value. Net realisable
value (‘NRV’) is the estimated selling price in the ordinary course of business less the
estimated costs of sale. The net realisable value may differ from a fair value less costs to sell,
because NRV is an entity-specific value whereas fair value is not.
Cost should include all:
costs of purchase (including taxes, transport, and handling) net of trade discounts
received,
costs of conversion (including fixed and variable manufacturing overheads), and
other costs incurred in bringing the inventories to their present location and condition.
Inventory cost should not include:
abnormal amounts of wasted materials, labour or other production costs,
storage costs, unless those costs are necessary for the production process before a
further production stage,
administrative overheads that do not contribute to bringing inventories to their present
location and condition,
selling costs,
foreign exchange differences arising after the acquisition of inventories invoiced in a
foreign currency,
interest cost when inventories are purchased with deferred settlement terms.
Measurement method
For inventory items that are not interchangeable and for items that are segregated for a
specific project, specific costs are attributed to the specific individual items ofinventory.
For interchangeable items, the Group uses the „first-in, first-out” method (FIFO).
Write-down to net realisable value
A new assessment of net realisable value is made in each reporting period. If the cost of
the inventory falls lower than NRV, then each item of inventory should be written down
to its NRV on an individual basis. However, this may be applicable upon a group of items
in inventory if they have similar purposes or end uses, are produced and marketed in the
same geographical area, and cannot be practicably evaluated separately from other items.
The Group classifies inventories write-down to net realisable value as asset impairment in
the statement of comprehensive income in the period in which the write-down occurs.
Reversal of impairment is recognised as a reversal of asset impairment in the statement of
comprehensive income in the period in which the write-down occurs.
The NRV of the inventory will be remeasured at each subsequent reporting date. When the
circumstances that previously caused inventories to be written down below cost no longer
exist, or where there is clear evidence of an increase in NRV because of changed economic
circumstances, the amount of the write-down is reversed, so that the new carrying amount
is the lower of cost and the revised net realisable value.
8.8. Cash and cash equivalents
Cash and cash equivalents include cash in bank and in hand, bank deposits payable on
demand and short-term highly liquid deposits with the primary maturity period not
exceeding three months, that are readily convertible to a known amount of cash and
subject to an insignificant risk of changes in value. Cash and cash equivalents also include
interest on cash equivalents.
The management assessed that the fair values of cash and short-term deposits and bank
overdrafts approximate their carrying amounts largely due to the short-term maturities of
these instruments.
Bank overdrafts are presented as a component of current loans and borrowings under
current liabilities, and are not considered as cash and cash equivalents for the purposes of
the consolidated statement of cash flows.
147
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
8.9. Other assets
Other assets consist of minor assets that do not naturally fit into any of the main asset
categories, amongst all: advances to employees, receivables from the State, prepaid costs
or prepaids made for property, plant and equipment and intangible assets.
Other assets are presented in the Balance Sheet as current and non-current depending on
their expected period of realisation.
8.10. Trade payables and other liabilities
Trade payables are non-interest bearing liabilities for the goods and services purchased in
the course of ordinary business operations from suppliers. Other financial liabilities include
mainly liabilities recognised in relation to settlement of cash-on-delivery option (liabilities
represent cash collected from the recipient on behalf of the sender for item delivered in
parcel) and investment liabilities.
Other non-financial liabilities consist mainly of payroll liabilities and payables to the state,
advances received and other liabilities not classified as trade liabilities. Group presents
liabilities resulting from cash collected during delivery (CoD) on behalf of its clients as other
non-financial liabilities. Cash that hasn’t been yet collected and transferred to group bank
accounts is not recognised as liabilities towards its clients.
Liabilities are classified as current liabilities, if the payment term is within a year or if
they arise in the ordinary cycle of business operations, if longer. Otherwise, liabilities are
reported as non-current.
At recognition trade payables and other liabilities are initially measured at fair value,
and they are subsequently measured at amortised cost, using the effective interest rate
method.
In the event that the effect of the time value of money is not significant, the amount of
liabilities is recognised without discounting.
8.11. Employee benefits and other provisions
Short-term employee benefits
Short-term benefits are expensed as the related service is provided. A liability is recognised
for the amount expected to be paid if the Group has a present legal or constructive
obligation to pay an amount as a result of past service provided by the employee and the
obligation can be estimated reliably.
Unused holiday and performance bonus provisions representing short-term employee
benefits are recognised at the undiscounted amount of benefits expected to be paid in
exchange for the respective service.
Share-based payment arrangements
The Group offers the award program (Management Incentive Plan (MIP) and Long Term
Incentive Plan (LTIP)) for the employees and offers them the right to purchase the shares
in the Parent company. The program is classified as equity settled due to the fact that the
Company does not have an obligation to settle the obligation arising under the program
by delivering cash to the employees or contractors. Over the vesting period of awards At
the grant-date fair fair value value of equity-settled share-based payment arrangements
granted to employees is generally recognised as an expense, with a corresponding increase
in equity., over the vesting period of awards. The amount recognised as an expense is
adjusted to reflect the number of awards for which the related service and non-market
performance conditions are expected to be met, such that the amount ultimately
recognised is based on the number of awards that meet the related service and non-
market performance conditions at the vesting date.
Defined benefit plan
The Group’s obligation in respect of defined benefit plans is calculated separately for
each plan by estimating the amount of future benefit that employees have earned in the
current and prior periods, discounted to determine their present value. The discount rate
is determined based on interest rates on treasury bonds expressed in the currency of the
future benefit payments, with maturities similar to the date of settlement of the respected
liabilities. The calculation of defined benefit obligations at the end of the reporting period
is performed by a qualified actuary using the projected unit credit method. The cost of a
defined benefit plan is recognised in profit or loss with an exception to actuarial gains and
losses which are recognised in other comprehensive income.
Other long-term employee benefits
The Group’s obligation in respect of other long-term employee benefits is the amount of
future benefit that employees have earned in return for their service in the current and
prior periods. That benefit is discounted to determine its present value. Remeasurements
are recognised in profit or loss in the period in which they arise.
148
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Key judgements, assumptions and estimation uncertainties
Estimation of employee benefits
The carrying amount of the defined benefit liability is equal to the present value of the
benefits payable. The amount of the liability depends on many factors, which are used
as assumptions in the actuarial model. Any changes to the assumptions may impact the
carrying amount of the liability. Interest rates are one of the primary variables in measuring
liability. At the end of the reporting period, based on the opinion of an independent
actuary, an appropriate discount rate for the Group’s companies is used for determining
the present value of estimated future cash outflow in relation to these benefits.
Share based payments
For details regarding key judgements, assumption and estimation please refer to note 31.
Other provisions
Other provisions include mainly:
Litigationsprovision
Restructuring provision
Other needed
Provisions are recognised when the Group has a present obligation (legal or constructive)
as a result of a past event, it is probable that an outflow of resources embodying economic
benefits will be required to settle the obligation and a reliable estimate can be made
of the amount of the obligation. When the Group expects some or all of a provision to
be reimbursed, the reimbursement is recognised as a separate asset, but only when the
reimbursement is virtually certain. The expense relating to a provision is presented in
the statement of profit or loss net of any reimbursement. If the effect of the time value
of money is material, provisions are discounted using a current pre-tax rate that reflects,
when appropriate, the risks specific to the liability. When discounting is used, the increase
in the provision due to the passage of time is recognised as a finance cost.
All above provisions are calculated using relevant and accurate calculations that allow
accessing possible future outflows connected with specific possible events. For instance,
when calculating the amount of Litigation provision, the Group takes into account the
opinion of external legal advisors about the possibility that outcome of the litigation will be
unfavourable for the Group, and recognises relevant provision.
8.12. Contract liabilities
Contract liabilities comprise the Group’s obligation to transfer services to a customer for
which the Group has received consideration. The Group recognises the contract liability
mainly in relation to the contracts for which payment is received upfront (prepaids)
whereas revenue recognition is deferred. The contract liability is gradually derecognised
(and respective revenue is recognised) as services are provided to a customer – when
parcels are delivered to the recipient or to automatic parcel machines. Contract liabilities
are presented in “Other liabilities”.
8.13. Government grants
Government grants related to assets are initially recognised as deferred income at fair value
if there is reasonable assurance that they will be received and the Group will comply with
the conditions associated with the grant. The Group recognises grants in profit or loss as
other income on a systematic basis over the useful life of the asset.
Grants that compensate the Group for expenses incurred are recognised in profit or loss on
a systematic basis in the periods in which the expenses are recognised.
8.14. Income tax
Income tax expense for the reporting period comprises current and deferred tax. It is
recognised in profit or loss except to the extent that it relates to a business combination or
items recognised directly in equity or other comprehensive income.
The management reviews periodically the approach adopted in the preparation of tax
returns where the applicable tax regulations are subject to interpretation. When justified, a
provision is created for the expected tax payable to tax authorities.
Current income tax
Current income tax comprises the expected tax payable or receivable on the taxable
income or loss for the reporting period and any adjustments to the tax payable or
receivable relating to previous years. The amount of current tax payable or receivable is the
best estimate of the tax amount expected to be paid or received taking into account any
uncertainties related to income taxes. Current tax is calculated using the tax rates enacted
or substantively enacted at the reporting date in countries where the Group’s entities
operate and generate taxable income or losses.
149
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
8. Significant accounting policies continued
Deferred tax
A deferred tax liabilities and deferred tax assets are recognised for all temporary
differences between the carrying amounts of assets and liabilities and amounts used for
taxation purposes, except for:
temporary differences on the initial recognition of assets and liabilities in a transaction
that is not a business combination and that affects neither accounting profit nor taxable
profit (loss),
temporary differences related to investments in subsidiaries and associates to the extent
that the Group is able to control the timing of the reversal of the temporary differences
and it is probable that they will not reverse in the foreseeable future.
Deferred tax assets are recognised for unused tax losses and unused tax credits and for
deductible temporary differences to the extent that it is probable that future taxable profit
will be available against which they can be utilised.
Deferred tax is measured at the tax rates that are expected to be applied to the temporary
differences when they reverse, using tax rates enacted or substantially enacted at the
reporting date, taking into account any uncertainties related to income taxes.
Deferred tax assets and deferred tax liabilities are offset if the entity has a legally
enforceable right to set off current tax assets and current tax liabilities, and if the deferred
tax assets and deferred tax liabilities relate to income taxes levied on a given entity by the
same tax authority.
Key assumptions and estimation uncertainties
Recognition of deferred tax assets
Estimated future taxable profits are determined based on the budgets of the entities of
the Group. Deferred tax assets are reviewed at each reporting date and reduced to the
extent that it is no longer probable that the related tax benefit will be realised. At each
reporting date, the Management of the Group reassess unrecognised deferred tax assets
and recognises them to the extent that it has become probable that future taxable profits
will be available against which they can be used. Unrecognised deferred tax assets are
mainly related to tax losses carried forward.
9. Important events within the 2021 period
9.1. IPO, and increase of share capital and Group reorganisation
On 26 January, 2021, the general meeting of shareholders adopted a resolution to increase
the share capital to EUR 5,000,000. To cover the value of new shares, the shareholders
contributed to the company the shares of Integer.pl S.A. and the shares of InPost Technology
S.à r.l. On 26 January, 2021, AI Prime Bidco S.à r.l., a related party of the Company, contributed
100% of the shares held respectively in Integer.pl S.A. and InPost Technology S.à r.l. to InPost
S.A. for a total amount of EUR 7,995,747,974. As a result, the Group presents the increase in
share capital by PLN 22.6 m and in capital premium by PLN 36,360.5 m.
As the transaction was accounted for in these consolidated financial statements as a
reorganisation the total effect of this contribution was included in Reserves (reorganisation)
in the amount of PLN (35,696.3) m as of 31 December, 2021.
Please refer to the detailed information included in note 2.2.
On 27 January, 2021 InPost S.A. shares has been listed on the EURONEXT stock exchange
located in Amsterdam, Netherlands. The existing shareholders sold 40.3% of their shares.
The Group did not receive any proceeds from the listing, the net proceeds were received
by selling shareholders AI Prime, Templeton Strategic Emerging Markets Fund IV, LDC and
PZU Fundusz Inwestycyjny Zamknięty Aktywów Niepublicznych BIS 2.
150
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
9. Important events within the 2021 period continued
9.2. New financing facility
On 25 January, 2021, Integer.pl S.A. and InPost S.A. signed a loan agreement with a bank
consortium (Bank Handlowy w Warszawie S.A., Bank Pekao S.A., BNP Paribas Bank Polski
S.A., Goldman Sachs Bank Europe SE, JP Morgan AG, mBank S.A., PKO BP S.A., Barclays
Bank Ireland PLC, DNB Bank Polska S.A., Erste Group Bank AG, ING Bank Śląski S.A.). On
the basis of the signed loan agreement, Group has received PLN 1,950 m of long term
guaranteed loans and was able to contract new working capital loans up to the maximum
amount of PLN 800 m. Under the agreement loans received from AI Prime Bidco S.à r.l. by
Integer.pl S.A. were repaid, remaining funds were transferred to AI Prime Bidco S.à r.l. as
a result of the IPO transaction, the existing credit lines have been converted to new terms
and fall within the range of the available PLN 800 m. The cost of the new loan will amount
to a maximum of WIBOR for relevant interest period + 2.75%. The Group’s proceeds from
the bank loan amounted to PLN 2,066.6 m. The funds in the amount of PLN 1,950 m were
transferred to AI Prime Bidco S.à r.l. as repayment of Loans received by Integer.pl S.A. in the
amount of PLN 640.2m and redemption from share capital in the amount of PLN 1,238.1
m. mBank S.A. acted as an agent on behalf of the Group therefore the amounts involved
are presented in the statement of cash flows.
On 12 October, 2021 DNB Bank Polska S.A. was replaced in the bank consortium by Credit
Agricole Bank Polska S.A.
Please refer to note 26 below for a detailed description.
9.3. Acquisition of Mondial Relay
On 15 March, 2021, InPost S.A. announced that it has entered an advanced stage of
negotiations about a potential acquisition of Mondial Relay. On 28 May, 2021 InPost S.A.
has received unconditional approval from European Commission for the acquisition and
on 1 July, 2021 acquisition of 100% voting rights of Mondial Relay was completed – one
of the leading French parcel operators, was acquired by InPost S.A. for EUR 513 m paid
in cash. The acquisition will allow InPost to take a major step in its ambition to become
Europe’s leading out-of-home automated solution for e-commerce by adding the
additional markets to its vast offer and fuelling the potential for cross border deliveries.
Due to the complex nature of the Mondial Relay business the process of goodwill
allocation has not been finalised yet. The Group is in the process of allocating the purchase
price and analysing the net assets of Mondial Relay, in particular the valuation of fixed
assets and provisions. The final accounting of the acquisition of Mondial Relay and
disclosure of all required information must take place within a year
of the transaction.
The fair value of Mondial Relay identifiable net assets at the time of acquisition:
Provisional fair values as at
acquisition date
Assets (+)
Intangible assets of which: 885.5
Brand 170.8
Customer relationship 700.4
Property, plant and equipment 185.9
Right-of-use assets 196.7
Other long term receivables 23.9
Trade and other receivables 340.3
Other assets 11.5
Cash and cash equivalents 59.2
Liabilities (–)
Provision for deferred tax 213.7
Other financial liabilities 198.9
Current tax liabilities 30.2
Trade and other liabilities 293.9
Employee benefits and other provisions 80.7
The provisional fair value of identified net assets 885.6
151
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
9. Important events within the 2021 period continued
Goodwill recognised at the acquisition date:
Provisional
fair values as
at acquisition
date
Purchase consideration transferred 2,319.9
Minus:
The provisional fair value of identified net assets 885.6
Goodwill arising on the acquisition 1,434.3
The fair value of the trade receivables amounts to PLN 340.3 m. The gross amount of trade
receivables is PLN 353.9 m and it is expected that the contractual amounts of PLN 13.6 m
won’t be collected.
Goodwill acquired through this business combination is fully allocated to the International
Mondial Relay segment. None of the goodwill recognised is expected to be deductible
for income tax purposes. The “Mondial Relay” brand is allocated entirely to International
Mondial Relay segment.
From the date of acquisition, Mondial Relay contributed PLN 1,079.8 m to revenue and
PLN 100.1 m to profit before tax from continuing operations of the Group. If Mondial Relay
acquisition had taken place at the beginning of the annual reporting period (1 Januaryst,
2021) InPost Group revenues and Net Profit would have been as follows:
Period of 12
months ended
on 31-12-2021
(unaudited)
InPost Group as if Mondial Relay acquisition was completed
on 1 Januaryst 2021
Revenue 5,797.7
Operating profit 1,031.7
Net profit 652.2
Additional costs of acquisition (Legal, Advisory etc.) were recognised as external services
costs in the consolidated statement of profit and loss in the amount of PLN 46.5 m.
Provisional
fair values as
at acquisition
date
Purchase consideration transferred 2,319.9
Minus:
Cash and cash equivalents acquired 59.2
Acquisition of a subsidiary, net of cash acquired 2,260.7
Impairment testing
For the purpose of impairment testing, goodwill acquired through business combination
and the brand with indefinite useful live are allocated to International Mondial Relay
segment (covering markets of France, Belgium, Spain, Netherlands and Portugal). The
recoverable amount of International Mondial Relay segment assets is PLN 3,243.5 m
as at 31 December, 2021 has been determined based on fair value less costs of disposal
calculation using discounted cash flow projections based on the financial budgets
adjusted for market conditions approved by senior management covering a five-year
period. The post-tax discount rate applied to cash flow projections is 8.48% and cash
flows beyond the five-year period are extrapolated using a 2.0% growth. As a result of the
analysis, the Management did not identify an impairment of International Mondial Relay
segment assets.
152
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
9. Important events within the 2021 period continued
The following is a summary of the total recoverable amount and carrying amount at the
end of the reporting period for International Mondial Relay segment net assets:
Mondial
Relay
Recoverable value (fair value less costs of disposal) 3,065.4
Carrying amount of net assets of which: 2,348.1
Goodwill 1,434.3
Brand 170.8
Headroom 717.3
Key assumptions used in value in use calculations and sensitivity to changes in
assumptions
All inputs significant to the fair value measurement are categorised within Level 3 of the
fair value hierarchy. The calculation of fair value less costs of disposal is most sensitive to the
following assumptions:
Discount rates
Growth rates used to extrapolate cash flows beyond the forecast period
Discount rates − Discount rates represent the current market assessment of the risks
specific to each CGU, taking into consideration the time value of money and individual
risks of the underlying assets that have not been incorporated in the cash flow estimates.
The discount rate calculation is based on the specific circumstances of the Group and
its operating segments and is derived from its weighted average cost of capital (WACC).
The WACC takes into account both debt and equity. The cost of equity is derived from
the expected return on investment by the Group’s investors. The cost of debt is based on
the interest-bearing borrowings the Group is obliged to service. Segment-specific risk is
incorporated by applying individual beta factors. The beta factors are evaluated annually
based on publicly available market data.
Sensitivity analysis to discount rates:
WACC ratio Change in WACC
-1.0 pp -0.5 pp 0.5 pp 1.0 pp
WACC 8.48% 7.48% 7.98% 8.98% 9.48%
Headroom 717.3 1,625.0 1,131.5 365.1 62.6
Growth rate estimates − Rates are based on cautious expectations of management taking
into account possibilities of changes in customers behaviour and market new entrants.
Sensitivity analysis to growth rate estimates:
Growth rate Change in Growth rate
-1.0 pp -0.5 pp 0.5 pp 1.0 pp
Growth rate 2.00% 1.00% 1.50% 2.50% 3.00%
Headroom 717.3 171.9 425.0 1,058.4 1,461.7
On 29 June, 2021 InPost S.A. announced the closing of the offering of EUR 490m in
aggregate principal amount of euro-denominated 2.250% senior notes due 2027. Further, on
8 July, 2021 InPost S.A. has announced the closing of the offering of PLN 500m in aggregate
principal amount of series A PLN denominated 2.500% + WIBOR 6m notes due 2027.
The Group utilized the proceeds from the offering:
to consummate the acquisition of Mondial Relay SAS;
to pay fees and expenses in connection with the acquisition and the related financing
transactions;
to refinance the existing indebtedness;
for general corporate purposes.
For details of the bond issuance, please refer to note 26.
9.4. COVID-19 pandemic
The Management Board analysed the effects that the COVID-19 pandemic has on disclosures,
assumptions and judgements adopted in the preparation of the consolidated financial
statements for the period of 12 months ended 31 December, 2021. At the time of publication
of the statement, the pandemic did not cause any significant restrictions on the Group’s
operations, such as suspension or limitation of operations, or operational problems in the
course of its operations. On the contrary the pandemic caused a significant acceleration in
the e-commerce adoption in Poland and abroad. We can surely state that the pandemic
did not affect negatively the financial situation of the Group and also its financial liquidity.
Parcel lockers remain one of the safest delivery methods in the pandemic era, enabling social
distancing and non-contact pickup of goods ordered by buyers. All potential supplier issues
are analysed and contingency plans as well as alternative suppliers are put in place if needed.
The Group is constantly adapting its activities to the changing legal requirements introduced
by the Polish government. At the moment, the Group does not expect any significant
negative impact of the pandemic on the expected results and cash flows and any negative
impact on assumptions regarding going concern.
153
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
10. Information on significant accounting estimates
The preparation of the consolidated financial statements in accordance with IFRS
adopted by EU requires the use of certain critical accounting estimates. It also requires
Management to exercise its judgment in the process of applying the Group’s accounting
policies. Estimations and judgements are being constantly verified and are based on
historical experience and other factors, including expectations of future events that are
believed to be reasonable under the circumstances.
The significant judgments made by Management in applying the Group’s accounting
policies were described in detail in these consolidated financial statements.
The summary of judgements and estimates with references to respective notes is
presented in the table below:
Note Title
8.3, 20 Property, plant and equipment
8.2, 19 Intangible assets
8.14, 13.3 Deferred tax assets
8.5, 8.6, 24, 38, 39 Trade and other receivables
8.11, 30, Provisions and employee benefits
8.4, 21 Leases
8.1, 9.3 Acquisition of Mondial Relay
11. Segment information
For management purposes, the Group presents results in four reportable segments
divided into two following geographical regions:
Segments in Poland
1. APM segment, which is focused on the delivery of parcels to automated parcel
machines
2. To-door segment, which includes delivery of parcels using door-to-door couriers
Segments outside Poland
3. Mondial Relay segment, which includes APM business and PUDO points in France,
Spain, Belgium, Netherlands and Portugal.
4. International Other segment, which includes APM business (delivery of parcels to
automated parcel machines) in the United Kingdom and Italy.
In addition to the above reportable segments in Poland, there is another segment that
consists mainly of marketing and IT services provided for external customers as well as
production and sale of APM’s to external customers. No operating segments of the Group
has been aggregated to form the above reportable operating segments.
The Management Board is the Chief Operating Decision Maker (CODM) and monitors
the operating results of its business units separately for the purpose of making decisions
about resource allocation and performance assessment. Segment performance is assessed
on the basis of revenue and gross profit or loss, measured consistently with those in the
consolidated financial statements. Additionally aggregated segments at the geography
level are assessed based on Operating EBITDA and Adjusted EBITDA. Operating EBITDA
reflects “operating profit before amortisation and depreciation”. Adjusted EBITDA reflects
operating profit before amortisation and depreciation adjusted with non-cash (Share base
payments) andOne-off costs (IPO, Restructuring and acquisition costs). The accounting
policiesadopted are uniform for all segments and consistent with those applied forthe
Group.
Segments’ direct costs include among others costs of PUDO points, which are delivery at
pick-up drop-off facilities.
Transfer prices between operating segments are on an arm’s-length basis in a manner
similar to transactions with third parties.
Inter-segment revenues are eliminated upon consolidation and reflected in the Inter-
segment eliminations column.
General cost, depreciation, finance costs, finance income and fair value gains and losses on
financial assets are not allocated to individual segments as the underlying instruments are
managed on a Group basis.
154
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
11. Segment information continued
Current taxes, deferred taxes and certain financial assets and liabilities are not allocated to those segments as they are also managed on a Group basis.
Period of 12 months ended on 31-12-2021
International Poland
Total
Total
reportable
segmentsMondial Relay Other APM To-door Other
Inter-segment
elimination
A B C D A+B+C+D
Revenue 1,080.0 68.8 2,624.4 731.5 100.5 (3.0) 4,602.2 4,504.7
External 1,080.0 68.8 2,624.4 731.5 97.5 4,602.2 4,504.7
Inter-segment 3.0 (3.0)
Direct costs: (829.8) (97.8) (956.9) (500.7) (56.6) 2.5 (2,439.3) (2,385.2)
Logistic costs (659.0) (79.9) (889.1) (481.2) (2,109.2) (2,109.2)
APM network (1.0) (14.5) (34.7) 2.5 (47.7) (50.2)
External costs (1.0) (12.0) (34.7) (47.7) (47.7)
Inter-segment costs (2.5) 2.5 (2.5)
PUDO points
15
(155.5) (14.3) (3.9) (173.7) (173.7)
Other direct costs (14.3) (3.4) (18.8) (15.6) (56.6) (108.7) (52.1)
Cost of sold APMs and IT projects
Gross profit: 250.2 (29.0) 1,667.5 230.8 43.9 (0.5) 2,162.9 2,119.5
15
PUDO points – commissions for handling parcels at collection and delivery points.
155
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
11. Segment information continued
Mondial Relay
Other
International Poland Total
Gross profit/(loss) 250.2 (29.0) 1,941.7 2,162.9
General costs (171.9) (95.6) (459.3) (726.8)
– Sales & Marketing (39.2) (4.2) (72.7) (116.1)
– Call Centre (5.8) (9.1) (34.2) (49.1)
– IT Maintenance (34.0) (43.1) (77.1)
– MIP Valuation (80.0) (80.0)
– LTIP Valuation (0.5) (4.1) (7.9) (12.5)
– IPO costs (21.9) (21.9)
– M&A costs (75.9) (75.9)
– Other general costs (16.5) (78.2) (199.5) (294.2)
Operating EBITDA 78.3 (124.6) 1,482.4 1,436.1
Depreciation and amortisation (76.9) (34.2) (498.6) (609.7)
Operating profit 1.4 (158.8) 983.8 826.4
Mondial Relay
Other
International Poland Total
Operating EBITDA 78.3 (124.6) 1,482.4 1,436.1
– MIP Valuation 80.0 80.0
– LTIP Valuation 0.5 4.1 7.9 12.5
– IPO costs 21.9 21.9
– M&A costs 75.9 75.9
Adjusted EBITDA 154.7 (120.5) 1,592.2 1,626.4
156
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
11. Segment information continued
The summary of value of fixed assets and intangible assets for the segments is presented in the table below:
Mondial Relay International Poland Total
Property, plant and equipment 554.5 230.4 2,325.1 3,110.0
– of which ROU 295.5 34.1 793.7 1,123.3
Intangible assets 849.5 9.5 177.6 1,036.6
Goodwill 1,434.3 1,434.3
Total 2,838.3 239.9 2,502.7 5,580.9
Period of 12 months ended on 31-12-2020
16
International Poland
Total
Total
reportable
segmentsAPM APM To-door Other
Inter-segment
elimination
A B C A+B+C
Revenue 17.7 1,815.3 634.9 62.9 (2.7) 2,528.1 2,467.9
External 17.7 1,815.3 634.9 60.2 2,528.1 2,467.9
Inter-segment 2.7 (2.7)
Direct costs: (27.5) (741.3) (436.6) (4.8) 1.3 (1,208.9) (1,205.4)
Logistic costs (17.1) (671.6) (422.9) (1,111.6) (1,111.6)
APM network (7.5) (34.5) 1.3 (40.7) (42.0)
External costs (6.2) (34.5) (40.7) (40.7)
Inter-segment costs (1.3) 1.3 (1.3)
PUDO points
17
(11.6) (4.0) (15.6) (15.6)
Other direct costs (2.9) (23.6) (9.7) (3.3) (39.5) (36.2)
Cost of sold APM’s and IT projects – – (1.5) – (1.5)
Gross profit: (9.8) 1,074.0 198.3 58.1 (1.4) 1,319.2 1,262.5
16
For explanation regarding comparative period please refer to note 2.2
17
PUDO points – commissions for handling parcels at collection and delivery points.
157
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
11. Segment information continued
International Poland Total
Gross profit/(loss) (9.8) 1,329.0 1,319.2
General costs (34.3) (301.3) (335.6)
– Sales & Marketing (5.7) (63.7) (69.4)
– Call Centre (2.3) (28.3) (30.6)
– IT Maintenance (22.2) (22.2)
– MIP Valuation (10.1) (10.1)
– Other general costs (26.3) (177.0) (203.3)
Operating EBITDA (44.1) 1,027.7 983.6
– Depreciation and amortisation (14.4) (341.7) (356.1)
Operating profit (58.5) 686.1 627.5
International Poland Total
Operating EBITDA (44.1) 1,027.7 983,6
– MIP Valuation 10.1 10.1
Adjusted EBITDA (44.1) 1,037.8 993.7
Reconciliation of profit
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
18
Operating profit 826.4 627.5
Finance income 16.1 0.1
Finance costs 129.7 164.5
Profit (loss) before tax and discontinued
operations
712.8 463.1
18
For explanation regarding comparative period please refer to note 2.2.
Revenue from external customers
Revenue from external customers
19
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended
on 31-12-2020
18
Poland (domestic sales) 3,207.4 2,395.0
International (foreign sales) 1,374.5 118.8
Lithuania 489.1 45.0
United Kingdom 82.3 21.1
China 14.7 11.7
Sweden 94.4 8.6
Czech Republic 10.2 9.6
France 505.6 0.7
Spain 45.6 1.9
Germany 38.2 1.8
Ireland 27.8 1.0
Other 66.6 17.4
Total revenue 4.581.9 2,513.8
Revenue from sales in Poland to the Allegro Group was responsible for 22.5% of the
Group’s revenue forthe 12 months ended 31 December, 2021 and 28.1% of the Group’s
revenue for the 12 months ended 31 December, 2020. Income from sales to Vinted UAB
was responsible for 10.5% of the total revenue (in comparison to less than 10% recognised
in 2020). Significant growth in the share of revenue by Vinted UAB is the impact of the
acquisition of Mondial Relay.
19
The revenue information above is based on the locations of the customers, not the physical location of the
servicesperformance.
158
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
11. Segment information continued
11.1. Alternative performance measures – Gross Profit, Operating EBITDA and
Adjusted EBITDA
Our segments are based on the structure of our internal management reporting to
facilitate decision-making with respect to the allocation of resources and to assess the
performance of our operations. The performance of our segments is measured and
assessed on the basis of revenue (including other operating income) and Gross Profit.
Additionally, the performance of our combined operations is measured and assessed
on the basis of Operating EBITDA per business type. Given the relative size of operations
outside Poland, the Group shows information relating to all countries other than Poland
and presented this as two reportable segments – International and Mondial Relay.
Gross Profit and Operating EBITDA are considered as alternative performance measures
and presented separately as being important supplemental measures of the Group’s
performance. The Group believes that these and similar measures are used in the industry
in which the Group operates as means of evaluating a company’s operating performance.
However, Gross Profit and Operating EBITDA are not recognised measures of financial
performance, financial condition or liquidity under IFRS. In addition, not all companies may
calculate Gross Profit and Operating EBITDA in the same manner or on a consistent basis.
As a result, this measure may not be comparable to measures used by other companies
under the same or similar names. Accordingly, undue reliance should not be placed on
these measures and they should not be considered in isolation or as a substitute for profit
for the year, cash flow, expenses or other financial measures computed in accordance
with IFRS.
Gross Profit represents a margin realised on deliveries to clients which takes into account
only revenue and other operating income related to deliveries as well as costs directly
attributable tosuchdeliveries.
Gross Profit is defined as net profit (loss) for the period adjusted for profit (loss) from
discontinued operations, income tax expense, profit on sales of an organised part of an
enterprise, the share of profits of equity-accounted investees, finance costs and income,
depreciation and amortisation and general costs. The numerical reconciliation of Gross
Profit to the numbers included in the consolidated financial statements prepared under
IFRS is included in note 11 on segment reporting.
Operating EBITDA represents a metric for evaluating the Group’s performance which
facilitates comparisons of the Group’s operating results from period to period and between
segments by removing the impact of, among other things, its capital structure, asset base
and tax consequences.
Operating EBITDA is defined as net profit (loss) for the period adjusted for profit (loss) from
discontinued operations, income tax expense (benefit), profit on sales of an organised part
of an enterprise, share of profits of equity-accounted investees, finance costs and income,
and depreciation and amortisation.
Starting from 2021, the Group has decided to change the definition of the Adjusted
EBITDA (applied for the first time in the 2020 annual report). CODM’s intention is to
ensure that Adjusted EBITDA is a useful metric for evaluating the Group’s performance
and facilitating period-to-period comparisons of the Group’s core results by removing the
impact of its asset base or capital/financing structure, but also impact of expenses arising
from the Management Incentive Plan (MIP) or any other employee incentive plans that
will follow and costs related to certain material transactions such as IPO or M&A processes,
which the management of the Group considers not related to day to day operations. The
management believes that the Adjusted EBITDA, as modified, is a useful supplemental
metric that allows investors to better understand the performance of the Group’s core
operations and their long-term trends. Adjusted EBITDA, as defined and applied starting
from 2021, represents Operating EBITDA (net profit/loss for the period adjusted for profit/
loss from discontinued operations, income tax expense/benefit, profit on sales of organised
part of an enterprise, share of profits of equity-accounted investees, finance costs and
income and depreciation and amortisation), further adjusted to exclude employee
incentive plans expense and transaction costs (representing costs of PLN 97.8 m relating to
IPO and M&A transactions).
159
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
11. Segment information continued
The following table reconciles net profit to Adjusted EBITDA for the periods indicated:
2021 2020
20
Net profit/(loss) from continuing operations 491.3 351.5
Income tax 221.5 111.6
Profit/(loss) from continuing operations before tax 712.8 463.1
adjusted by:
– net financial costs 113.6 164.4
– depreciation 609.7 356.1
Operating EBITDA 1,436.1 983.6
– MIP Valuation 80.0 10.1
– LTIP Valuation 12.5
– IPO costs 21.9
– M&A costs 75.9
Adjusted EBITDA 1,626.4 993.7
20
For explanation regarding comparative period please refer to note 2.2.
12. Revenue and costs
12.1. Revenue
Revenue is recognised when (or as) the performance obligation is fulfilled in the form of
transferring the promised goods, products, materials (i.e. assets) or rendering a service to a
client. The Group recognises revenue in a way that reflects the transfer of promised goods
or services to a customer, in the amount of consideration to which an entity expects to be
entitled in exchange for these goods or services (transaction price), excluding amounts
collected on behalf of third parties, for example – Value Added Tax (VAT).
The Group generates revenue primary from the provision of various courier services to its
customers. There are two groups of courier services – traditional and out-of-home deliveries
of parcels to automatic parcel machines owned or leased by the Group and/or collection
points). Automatic parcel machines are located in residential areas, close to shops and are
open 24/7, which allows customers to easily pick up parcels. Parcels delivered by courier to
automatic parcel machines can be collected by the recipient within 48h. If the parcel is not
collected by the recipient (from courier/automatic parcel machines) it is relocated to one of
the collection points or returned to the sender.
The Group offers rebates to customers which are able to provide volumes of parcels that
exceed thresholds in accordance with agreements. Rebates are the variable consideration
that should be estimated.
In addition to delivery services, the Group generates revenue from the sale of goods (mainly
APMs) and provision of marketing, maintenance and installation services.
160
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
12. Revenue and costs continued
Services Nature, the timing of satisfaction of performance obligations and significant payment terms
Courier services and out-
of-home services
The Group recognises revenue at the point in time upon collection of a parcel by the recipient either from a courier, automatic parcel machine or
collection point. For uncollected parcels, revenue is recognised upon return to the sender.
Typically delivery takes place within 48h.
Parcels delivered by courier to automatic parcel machines can be collected by the recipient within 48h. Therefore, contrary to traditional courier
services delivery and collection do not occur at the same time. Although parcels cannot be relocated within 48h from the automatic parcel
machine to which they have been delivered, the Group assessed that control over the service is transferred upon collection of the parcel by the
recipient, which triggers revenue recognition.
Services are provided to customers through a ‘pay-as-you-go’ model in accordance with standard price lists or based on long-term framework
delivery contracts as well as subscription contracts for 12 or 24 months. Performance obligation under the framework contract – delivery of parcels
– becomes binding once delivery is requested by the customer. These contracts do not require a minimum shipment volume and are generally
multi-year rolling contracts with a one-month notice period for termination. Remuneration for services provided under the long-term contracts is
determined on the basis of actual deliveries in the period and agreed prices.
Prices per parcel can be differentiated based on the delivery method and certain thresholds in respect of the number, size and weight of the
parcels. Pricing is typically reviewed on an annual basis.
For subscription contracts, the customer pays an agreed fixed monthly fee for deliveries of a defined number of parcels per month. The
performance obligation under the subscription contract – delivery of a parcel – becomes binding once delivery is requested by the customer.
Unused deliveries (the breakage) do not roll forward to the next month and therefore the Group recognises the breakage amount as revenue at
the month-end.
Services may be prepaid or billed at the end of the month. There is no significant financing component in the contracts as payment terms are
relatively short – from 14 up to 90 days. Transaction prices for some contracts may vary due to contractual penalties (variable consideration),
resulting in lower revenue. However, this does not represent a significant adjustment. Some contracts with major customers include consideration
payable for distinct marketing services provided on behalf of the Group. This is accounted for separately from revenue. If consideration is payable
for services that are not distinct it decrease transaction prices accordingly.
Deliveries by couriers and deliveries to APM may be regulated by one contract with a customer. However, they are alternatives to each other and
are deemed to be separate performance obligations.
In addition to core services, the Group might also provide some minor services for an additional fee (e.g. express delivery). For such bundles, the
Group assessed that contractual prices represent stand-alone selling prices and consideration is not reallocated between services.
Revenues from courier services and out-of-home services make up 98% of Group Revenues.
161
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
12. Revenue and costs continued
Services Nature, the timing of satisfaction of performance obligations and significant payment terms
Sale of APMs and other equipment Revenue from the sale of APMs is recognised at a point in time when the significant risks and rewards of ownership of a promised asset are
transferred. In the absence of the specific conditions in the arrangements between the parties (e.g. Incoterms) revenue from the sale is recognised
when goods are physically delivered to the customer. The majority of contracts are however realised in accordance with EXW incoterms.
Other services (marketing,
installations, maintenance
The Group recognises revenue from marketing and maintenance services when those services are duly performed. If the revenue is a monthly
maintenance fee it is recorded over time on a straight-line basis.
The Group recognises revenue from installation services at a point in time i.e. when installation is complete.
The table below contains information on receivables and liabilities resulting from contracts with customers.
Note 2021 2020
21
Receivables, included in ‘Trade and other receivables’ 24 799.3 407.6
Revenues from courier services and out of home services make up 98% of Group Revenues.
Upon receipt of a prepayment from a customer, the Group recognises a contract liability in the amount of the prepayment for its performance obligation to deliver parcels in the future.
The contract liability is gradually derecognised (and respective revenue is recognised) as services are provided to a customer. The settlement period for prepaids generally does not exceed
12 months, whereas the majority are settled within a few months. There is insignificant revenue from breakage amounts, as customers generally exercise all their contractual rights related
to prepaids.
21
For explanation regarding comparative period please refer to note 2.2.
162
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
12. Revenue and costs continued
12.2. Financial income and expenses
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
22
Foreign exchange profit 15.4
Interest income 0.1 0.1
Other finance income 0.6
Total finance income 16.1 0.1
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
22
Foreign exchange losses 4.5 60.5
Interest expense 121.4 73.5
Bank charges 2.0 2.3
Commissions on loans and borrowings 24.6
Deposits, fees and commissions 1.8 1.1
Derivative instruments valuation 2.5
Total finance costs 129.7 164.5
22
For explanation regarding comparative period please refer to note 2.2.
12.3. Depreciation and amortisation
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
22
Depreciation of property, plant and equipment 532.7 330.1
Amortisation of intangible assets 77.0 26.0
Depreciation and amortisation – continued
operations
609.7 356.1
Assigned to direct cost 485.2 299.5
Assigned to general and administrative expenses 124.5 56.6
Total 609.7 356.1
12.4. Employee benefit costs
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
22
Payroll 400.6 190.4
Social security contributions 100.4 44.8
Share based payment 92.5 10.1
Total employee benefit costs 593.5 245.3
Assigned to direct cost 286.5 104.9
Assigned to general and administrative expenses 307.0 140.4
Total 593.5 245.3
163
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
13. Income tax
13.1. Income tax in profit or loss
For the period of 12 months ended 31 December, 2021 the effective tax rate for theGroup was 31.1% and for the comparative period of 12 months ended 31 December, 2020 the effective tax
rate for the Group was 24.1%. In 2021, statutory tax rates for the Group’s companies ranged from 19% in Poland and Great Britain to 31.4% inItaly.
The management periodically reviews the approach adopted in the preparation of tax returns where the applicable tax regulations are subject to interpretation. When justified, a provision is
created for the expected tax payable to tax authorities.
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
23
Current income tax expense 237.1 127.4
Deferred income tax expense (15.6) (15.8)
Income tax expense – continued operations 221.5 111.6
Current income tax expense 0.2
Income tax expense – discontinued operations 0.2
23
For explanation regarding comparative period please refer to note 2.2.
164
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
13. Income tax continued
13.2. Reconciliation of effective tax rate
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
24
Profit (loss) before tax 712.8 463.1
Tax using the Group’s domestic tax rate
24.9% 177.5 24.9% 115.3
Effect of tax rates in foreign jurisdictions (6.7%) (47.5) (6.1%) (28.3)
Tax-exempt income (0.8%) (5.9) (0.9%) (4.2)
Non-deductible expenses of which: 6.0% 43.0 3.5% 16.3
Share based payments costs: 2.5% 18.2 0.4% 1.9
Other non-deductible expenses: 3.5% 24.8 3.1% 14.4
Deferred tax asset for tax losses not recognised 8.5% 60.5 0.6% 3.0
Derecognition of deferred tax asset for tax losses carried forward and other temporary differences (0.9%) (6.7) 0.8% 3.8
Deferred tax written off as a result of the subsidiary liquidation 0.9% 4.0
Other 0.1% 0.6 0.4% 1.7
Income tax expense 221.5 111.6
Effective tax rate 31.1% 24.1%
The tax rate was higher in 2021 due to higher unrecognised deferred tax assets for tax losses reported in UK, Italy and Luxembourg, and a higher proportion of non-tax deductible costs, i.e.
mainly costs related to the Management Incentive Plan (MIP) and Long Term Incentive Plan (LTIP). For explanation please refer to note 31.
24
For explanation regarding comparative period please refer to note 2.2.
165
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
13. Income tax continued
13.3. Change in deferred tax assets and liabilities
Balance as at
31-12-2021
Reconciliation
of movements
to profit or loss
2021
Subsidiary
acquisition
Balance
as at
31-12-2020
25
Reconciliation
of movements
to profit or loss
2020
25
Deferred tax assets
Impairment allowance for trade and other receivables and inventories 15.1 (0.1) 15.0 3.1
Provisions and accruals 45.9 (16.3) (7.8) 31.8 (13.5)
Lease liabilities 251.0 (87.5) (52.1) 111.4 (66.9)
Property, plant and equipment and intangible assets 1.9 (1.9) 12.2
Deferred income 3.0 (0.8) 2.2 (0.8)
Interest accrued 0.5 (0.2) 0.3 1.2
Foreign exchange differences 7.8 0.9 8.7 (8.7)
Other items 2.6 (1.3) 1.3 0.2
Tax losses carried forward 9.6 1.8 (2.1) 9.3 15.9
Total 337.4 (95.4) (62.0) 180.0 (57.3)
Net presentation (179.6) 111.7 (67.9) 23.3
Net deferred tax assets 157.8 16.3 (62.0) 112.1 (34.0)
– to be settled within 12 months 71.3 67.3
– to be settled over 12 months 86.5 44.8
Deferred tax liability
Property, plant and equipment and intangible assets 222.1 70.8 50.8 16.9 4.0
Right-of-use assets 233.7 9.0 224.7 83.6 54.4
Interest accrued 0.1 0.1 (1.5)
Other items 2.3 2.3 0.9
Total 458.2 79.8 275.5 102.9 41.5
25
For explanation regarding comparative period please refer to note 2.2.
166
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Balance as at
31-12-2021
Reconciliation
of movements
to profit or loss
2021
Subsidiary
acquisition
Balance
as at
31-12-2020
26
Reconciliation
of movements
to profit or loss
2020
26
Net presentation (179.6) (111.7) (67.9) (23.3)
Net deferred tax liabilities 278.6 (31.9) 275.5 35.0 18.2
– to be settled within 12 months 2.4 2.4
– to be settled over 12 months 276.2 32.6
Net effect (15.6) 213.5 (15.8)
13.4. Unrecognised deferred tax assets
Deferred tax assets have not been recognised in respect of the following items. In the Management’s judgment, it was assessed that it is not probable that future taxable profit will be
available against which the Group will be able to use benefits therefrom.
Unrecognised deferred tax assets 2021 2020
26
Gross amount Tax effect (24.9%) Gross amount Tax effect (24.9%)
Tax losses carried forward (the UK, IT and Luxembourg) 324.9 80.9 294.0 73.2
Total unrecognised deferred tax assets 324.9 80.9 294.0 73.2
Tax losses carried forward for which no deferred tax assets were recognised 2021 Expiry date 2020 Expiry date
Never expire 55.7 – 294.0
Will expire 100.2 2038 –
Will expire 5.9 2037
Will expire 108.4 2024
Will expire 54.7 2023
Total tax losses carried forward for which no deferred tax asset was recognised 324.9 294.0
26
For explanation regarding comparative period please refer to note 2.2.
13. Income tax continued
13.3. Change in deferred tax assets and liabilities continued
167
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
14. Discontinued operations
Following strategic decisions dated 2017 to place greater focus on a few best performing
locations of operations, the Management Board of Integer.pl S.A. (predecessor parent)
committed to a plan to withdraw from foreign markets that had underperformed.
Following the loss of control in InPost France SAS under liquidation, Group classifies the
following companies as discontinued operations: Giverty Holding Limited, Granatana
Limited and M.P.S.L. Ltd.
The financial result of discontinued operations is presented separately from the financial
results of continued operations – for all of the periods covered by the consolidated
financial statements.
Result of discontinued operation
31-12-2021 31-12-2020
27
Sales revenue –
Other operating income 0.7
Operating expenses 0.2 1.9
Other operating expenses, including net impairment
losses on trade and other receivables
0.3 0.2
Total operating expenses, including net impairment
losses on trade and other receivables
0.5 2.1
Operating loss 0.2 (2.1)
Finance income 0.2 1.0
Finance costs 0.1
Profit/(loss) before tax 0.3 (1.1)
Income tax expense – 0.2
Profit/(loss) from activities of discontinued operations,
net of tax
0.3 (1.3)
Profit/loss on disposal of discontinued operations –
27
For explanation regarding comparative period please refer to note 2.2.
31-12-2021 31-12-2020
27
Profit/(loss) from discontinued operations, net of tax,
attributable to:
0.3 (1.3)
Owners of the Company 0.3 (1.3)
Non-controlling interests –
Cash flows from discontinued operation
31-12-2021 31-12-2020
27
Net cash flows from operating activities 1.0 (2.5)
Net cash flows from investing activities –
Net cash flows from financing activities –
Net cash flows 1.0 (2.5)
15. Earnings per share (EPS)
Basic EPS is calculated by dividing the profit for the year attributable to ordinary equity
holders of the parent by the weighted average number of ordinary shares outstanding
during the year. Diluted EPS is calculated by dividing the profit attributable to ordinary
equity holders of the parent (after adjusting for interest on convertible preference shares)
by the weighted average number of ordinary shares outstanding during the year plus
the weighted average number of ordinary shares that would be issued on conversion of
all the dilutive potential ordinary shares into ordinary shares. The LTIP programme has
dilutive effect, however, the number of ordinary shares contingently issuable depends on
future adjusted EBITDA for the year 2023. Because earnings may change in a future period,
the calculation of basic EPS does not include such contingently issuable ordinary shares
until the end of the contingency period because not all necessary conditions have been
satisfied.
168
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
15. Earnings per share (EPS) continued
The following table reflects the profit and share information used in the basic and diluted
EPS calculations:
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
28
Profit attributable to ordinary equity holders
of theparent:
Continuing operations 491.3 351.5
Discontinued operations 0.3 (1.3)
Profit attributable to ordinary equity holders
of theparent for basic EPS
491.6 350.2
Effect of dilution
Profit attributable to ordinary equity holders
of the parent adjusted for the effect of dilution
491.6 350.2
Weighted average number of ordinary shares
for basic/diluted EPS
29
500,000,000 508,772,013
Basic earnings per share (in PLN) 0.98 0.69
Diluted earnings per share (in PLN) 0.98 0.69
Basic/Diluted earnings per share (in PLN) –
Continuing operations
0.98 0.69
As discussed, the Group had undergone the reorganisation during the period where new
shares were issued to existing shareholders in exchange for the shares in Integer.pl. S.A. For
the purpose of calculation of EPS a constant exchange ratio was used.
28
For explanation regarding comparative period please refer to note 2.2.
29
The weighted average number of shares takes into account the weighted average effect of changes in shares
during the year.
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
28
Weighted average number of shares of Integer.pl
outstanding during the period pre-reorganisation
17,541, 213 17,851,650
Share conversion ratio
28.5 28.5
Number of shares converted to InPost shares
500,000,000 508,772,013
Weighted average number of InPost shares
outstanding during the period post-reorganisation
500,000,000 Not applicable
Weighted average number of ordinary shares
for basic/diluted EPS at the end of the period
500,000,000 508,772,013
16. Dividends paid and proposed for payment
In 2021 and until the date of authorisation of these consolidated financial statements for
issue, no dividends were paid or proposed for payment.
169
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
17. Share capital
Series Face value
Number of
shares
as at 31-12-2021
Number of
shares
31-12-2020
30
Normal shares EUR 0.01 each 500,000,000 3,100,000
500,000,000 3,100,000
On 26 January, 2021, the Supervisory Board allowed the Management, in accordance with
the articles ofassociation, to increase the share capital to the value of EUR5,000,000.
The increase was covered by acontribution of Integer.pl S.A. shares and InPost Technology
S.à.r.l. shares from AI Prime Bidco. Please see also the detailed information in note 2.2
regarding the Group reorganisation.
18. Capital management
The Group’s policy is to maintain a strong capital base so as to maintain market,
investor and creditor confidence and to sustain the future development of the business.
Management monitors capital four times a year including analysis of the cost of capital
and respective risks associated with each source of the capital. The Group aims to ensure
that its companies are able to continue operating while maximising profitability for
shareholders by optimising the debt-to-equity ratio and maximisation of the return
on capital.
The capital of the Group comprises debt including loans and borrowings (presented in
note 26), lease liabilities (presented in note 21.2) and capital attributable to shareholders
(including: shares issued, capital reserve and retained earnings). Management seeks to
maintain a balance between the higher returns that might be possible with higher levels
of borrowing and the advantages and security afforded by a sound capital position. The
weighted-average interest expense on interest-bearing borrowings was 3.51% (2020:
7.08%).
30
For explanation regarding comparative period please refer to note 2.2.
The Group monitors capital using a ratio of ‘net debt’ to ‘equity’. Net debt is calculated
as total liabilities (as shown in the statement of financial position) less cash and cash
equivalents. Total equity is calculated as the sum of equity presented in the consolidated
statement of financial position and net debt.
The Group’s net debt to equity ratio as at 31 December, 2021, and 31 December, 2020, was
as follows:
31 December,
2021
31 December,
2020
30
Total liabilities 7, 299.8 1,842.7
Less: cash and cash equivalents (493.2) (144.2)
Net debt 6,806.6 1,698.5
Equity (6.9) 638.1
Net debt to equity 2.66
The Group’s capital management, among other things, aims to ensure that it meets
financial covenants attached to the interest-bearing loans and borrowings that define
capital structure requirements. Breaches in meeting the financial covenants would permit
creditors to immediately call loans and borrowings. There have been no breaches of the
financial covenants of any interest-bearing loans and borrowings in the presented periods.
No changes were made in the objectives, policies or processes for managing capital during
the years ended 31 December, 2021 and 31 December, 2020.
170
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
19. Intangible assets
Customer
relationship Brand Trademarks
Development
costs Software
Intangible
assets in
progress Total
Cost at 01-01-2021 6.0 153.7 146.6 14.4 320.7
Additions 0.6 13.3 15.6 58.5 88.0
Acquisition of subsidiary 700.4 170.8 0.2 9.2 5.2 885.8
Disposal (16.8) (2.9) (19.7)
Effect of movements in exchange rates 0.5 (0.1) 0.4
Cost at 31-12-2021 700.4 170.8 6.8 150.7 168.4 78.1 1,275.2
Accumulated amortisation at 01-01-2021 1.1 97.1 63.9 162.1
Amortisation for the period 36.5 0.4 15.9 24.3 77.1
Disposal (9.4) (0.6) (10.0)
Effect of movements in exchange rates 0.1 0.1
Accumulated amortisation at 31-12-2021 36.5 1.5 103.7 87.6 229.3
Impairment losses at 01-01-2021 9.6 7.5 17.1
Impairment loss 0.6 0.6
Reversal of impairment loss
Disposal (7.5) (0.9) (8.4)
Effect of movements in exchange rates
Impairment losses at 31-12-2021 2.7 6.6 0.0 9.3
Carrying amount at 31-12-2021 663.9 170.8 5.3 44.3 74.2 78.1 1,036.6
171
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
19. Intangible assets continued
Trademarks
Development
costs Software
Intangible
assets in
progress Total
Cost at 01-01-2020
31
6.0 146.7 145.9 6.4 305.0
Additions 7.2 29.9 9.2 46.3
Disposal (29.0) (1.2) (30.2)
Other movements (0.3) (0.2) (0.5)
Effect of movements in exchange rates 0.1 0.1
Cost at 31-12-2020
31
6.0 153.7 146.6 14.4 320.7
Accumulated amortisation at 01-01-2020
31
1.0 82.1 63.0 146.1
Amortisation for the period 0.1 15.0 10.9 26.0
Disposal (9.7) (9.7)
Other movements (0.3) (0.3)
Effect of movements in exchange rates
Accumulated amortisation at 31-12-2020
31
1.1 97.1 63.9 162.1
Impairment losses at 01-01-2020
31
10.9 26.8 (0.8) 36.9
Impairment loss 0.6 0.6
Reversal of impairment loss (1.1) (1.1)
Disposal (19.3) (19.3)
Other movements (0.8) 0.8
Effect of movements in exchange rates
Impairment losses at 31-12-2020
31
9.6 7.5 17.1
Carrying amount at 31-12-2020
31
4.9 47.0 75.2 14.4 141.5
31
For explanation regarding comparative period please refer to note 2.2.
172
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
19. Intangible assets continued
Significant judgments
In determination of the value of customer relations period of 19 years was determined with the attrition rate at 14%. Depreciation should reflect the pattern in which the economic benefits
embodied in the assets are consumed which might indicate diminishing depreciation to reflect the erosion of the acquired customer base. However, the Group decided to use straight line
depreciation method over period of 8 years mainly because of uncertainty about the future economic benefits that might arise several years in the future and the difficulty in distinguishing
them from cash flows that have been generated by internally–generated assets of the business. The group decided to a straight–line method over a shorter period so that at all points the
amortised carrying amount of the asset is below the curve for the expected benefits. As long as the benefits expected to arise in the period after the customer relations are fully amortised
are not expected to be significant, this method will give a reasonable approximation of the consumption of economic benefits.
Recoverability of development costs
The services related to development work are performed by InPost Technology S. à r.l. Development costs include mainly software and key IT systems. Due to the relatively specific nature
of the Group’s operations, most intangible assets are developed internally, including software. The software is developed in cooperation with external IT solution providers. The Group is
constantly looking for new solutions to increase the efficiency of processes or to improve/implement new services, therefore various research and development projects (and sub-projects)
are carried out at various stages. Based on management review there are no impairment indications on Intangible assets in progress.
The most significant development costs are:
Software: Trucker Transition Programme, Workflow Programme, Pricing Tool and InPost Mobile Application
Development costs: product design of refrigerated locker machines (“RLM’s”) and banking parcel machines as well as documented business processes related to courier and logistics operations
Intangible assets in progress: outlays related to the creation of the new TMS sales and logistics system.
The Management Board has not identified any premises that would indicate an impairment of development works.
20. Property, plant and equipment
Property, plant and equipment
Land and
buildings
Machinery and
equipment Vehicles Other RoU
Assets under
construction
32
Total
Cost at 01-01-2021 14.6 1,280.7 6.5 16.5 942.0 75.7 2,336.0
Additions
33
13.9 693.1 3.7 9.1 151.8 871.5
Additions – leases
34
772.0 772.0
Acquisition of subsidiary 10.2 120.5 0.1 0.4 200.8 56.1 388.1
Termination (0.8) (26.7) (1.0) (7.7) (3.4) (39.6)
Other movements
35
167.7 (213.1) (45.4)
Effect of movements in exchange rates 11.8 1.0 (0.1) 12.7
32
Assets under construction compromise mainly from not yet deployed APMs and materials for production of APMs.
33
Additions of machinery and equipment are mainly deployment of new APMs, additions of Assets under construction are mainly production materials for production of new APMs and produced APMs not yet deployed.
34
Additions of leases compromises new leases, mainly ground (for the purpose of APMs deployments) and new warehouses. On top of that additions are also generated by ground agreements renewals and adjustments of the value of the right of
use in connection with the signed annexes to lease agreements.
35
Other movements in 2020 are mainly related to the adjustments of the value of the right of use in connection with the signed annexes to lease agreements and property transfer of assets after lease period end.
173
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Cost at 31-12-2021 37.9 2,247.1 10.3 25.0 1,695.0 280.1 4,295.4
Property, plant and equipment
Land and
buildings
Machinery and
equipment Vehicles Other RoU
Assets under
construction
36
Total
Accumulated depreciation at 01-01-2021 3.5 357.9 0.8 7.0 377.5 746.7
Depreciation for the period 4.2 186.2 1.0 6.6 334.6 532.6
Termination (0.4) (11.7) (0.6) (7.7) (20.4)
Other movements
37
48.3 (137.3) (89.0)
Effect of movements in exchange rates 3.4 3.4
Accumulated depreciation at 31-12-2021 7.3 584.1 1.8 13.0 567.1 1,173.3
Impairment losses at 01-01-2021 13.5 4.6 6.1 24.2
Impairment loss 0.1 0.1
Reversal of impairment losses (3.7) (3.7)
Termination (8.5) (8.5)
Other movements
37
Effect of movements in exchange rates
Impairment losses at 31-12-2021 5.1 4.6 2.4 12.1
Carrying amount at 31-12-2021 30.6 1,657.9 8.5 12.0 1,123.3 277.7 3,110.0
36
Assets under construction compromise mainly from not yet deployed APMs and materials for production of APMs.
37
Other movements in 2020 and 2021 are mainly related to the adjustments of the value of the right of use in connection with the signed annexes to lease agreements and property transfer of assets after lease period end.
20. Property, plant and equipment continued
174
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Property, plant and equipment
Land and
buildings
Machinery and
equipment Vehicles Other RoU
Assets under
construction Total
Cost at 01-01-2020
38
10.6 873.6 1.4 10.3 497.1 70.4 1,463.4
Additions 4.2 415.1 5.1 6.5 5.1 436.0
Additions – leases 511.7 511.7
Termination (0.2) (15.3) (0.4) (55.0) (70.9)
Other movements
39
1.1 (12.4) (11.3)
Effect of movements in exchange rates 6.3 0.1 0.6 0.2 7. 2
Cost at 31-12-2020
38
14.6 1,280.8 6.5 16.5 942.0 75.7 2,336.1
Accumulated depreciation at 01-01-2020
38
2.3 262.6 0.5 4.2 169.6 439.2
Depreciation for the period 1.2 103.0 0.3 3.2 222.4 330.1
Termination (12.7) (0.4) (11.0) (24.1)
Other movements
39
1.9 (3.9) (2.0)
Effect of movements in exchange rates 3.1 0.4 3.5
Accumulated depreciation at 31-12-2020
38
3.5 357.9 0.8 7.0 377.5 746.7
Impairment losses at 01-01-2020
38
14.9 6.6 4.7 26.2
Impairment loss 0.8 1.2 2.0
Reversal of impairment losses (0.4) (0.4)
Termination (1.8) (2.0) (3.8)
Other movements
39
Effect of movements in exchange rates 0.2 0.2
Impairment losses at 31-12-2020
38
13.5 4.6 6.1 24.2
Carrying amount at 31-12-2020
38
11.1 909.3 5.7 9.5 559.9 69.6 1,565.1
38
For explanation regarding comparative period please refer to note 2.2.
39
Other movements in 2020 are mainly related to the adjustments of the value of the right of use in connection with the signed annexes to lease agreements.
20. Property, plant and equipment continued
175
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
20. Property, plant and equipment continued
Impairment testing for CGU related to foreign operations
In 2021 and 2020, the Group observed that foreign entities (Italy and the UK) incurred
operating losses, which was assessed as an impairment indicator, and therefore the
Group tested non-financial assets related to these foreign branches and estimated the
recoverable amount of individual units generating operating losses.
The recoverable amount of the CGU was estimated based on their fair value less cost of
disposal. The major assets of the CGUs are property, plant and equipment (APMs) and
since there are no other operations then related with APMs (nor related assets) the
Group assessed that the fair value less costs of disposal of APMs represents a reasonable
estimation of the CGU’s fair value less costs of disposal of the CGU’s. The value in use of the
CGU was not determined because the Group assessed that there is no reason to believe
that value in use materially exceeds its fair value less costs of disposal for operations
that are discontinued. Some of the tested CGUs are continued foreign operations that
generate revenue (UK, Italy) and their value in use potentially could be determined.
However, operations in the UK and Italy currently generate operating losses as they are in
the process of strategic changes of their business model, which aims to improve results in
subsequent periods. In the light of the above the Group determined that the value in use
would be lower than fair value less cost of disposal and therefore recoverable amount was
determined based on fair value less costs of disposal of CGU.
When calculating the fair value of the parcel machine after it was brought to Poland, the
WACC ratio was used at the level of 8.48% (12.88% in 2020) and the annual growth rate
of 0%. Change in WACC is result of the company IPO which resulted in access to capital.
The following is a summary of the total recoverable amount and carrying amount at the
end of each year for all tested foreign-related cost-generating units:
All units tested 31-12-2021 31-12-2020
40
Recoverable value 1,217.5 196.1
Balance sheet value 194.5 63.6
Surplus 1,023.0 132.5
In the years 2020-2021 there were no changes in the methodology used.
40
For explanation regarding comparative period please refer to note 2.2.
176
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
21. Leases
21.1. Right-of-use assets
Right-of-use assets are presented in Property, plant and equipment. The below table presents a disaggregation of the right-of-use assets by class of underlying asset:
Land and
buildings
Machinery and
equipment Vehicles Other Total
Cost at 01-01-2021 562.8 190.1 189.1 942.0
Additions 636.1 12.4 123.5 772
Subsidiary acquisition 189.0 7.4 3.9 0.5 200.8
Disposals (7.7) (7.7)
Other movements
41
(35.1) (170.8) (7.0) (0.2) (213.1)
Effect of movements in exchange rates 1.4 (0.1) (0.3) 1.0
Cost at 31-12-2021 1,346.5 39.0 309.5 1.695.0
Accumulated depreciation at 01-01-2021 191.7 63.6 122.2 377.5
Depreciation for the period 210.4 26.2 97.9 0.1 334.6
Disposals (7.7) (7.7)
Other movements
41
(44.2) (87.3) (5.7) (0.1) (137.3)
Effect of movements in exchange rates
Accumulated depreciation at 31-12-2021 350.2 2.5 214.4 567.1
Impairment losses at 01-01-2021 4.6 4.6
Impairment losses at 31-12-2021 4.6 4.6
Carrying amount at 31-12-2021 996.43 31.9 95.1 1.123.3
41
Other movement in 2021 are primarily related to the right to value adjustments use in connection with signed annexes to lease agreements.
177
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
Land and
buildings
Machinery and
equipment Vehicles Other Total
Cost at 01-01-2020
42
269.5 139.0 88.1 0.5 497.1
Additions 343.5 51.7 116.5 511.7
Disposals (39.0) (0.9) (14.6) (0.5) (55.0)
Other movements
43
(11.8) 0.3 (0.9) (12.4)
Effect of movements in exchange rates 0.6 0.6
Cost at 31-12-2020
42
562.8 190.1 189.1 942.0
Accumulated depreciation at 01-01-2020
42
91.8 36.2 41.6 169.6
Depreciation for the period 109.4 30.8 82.2 222.4
Disposals (9.1) (0.9) (1.0) (11.0)
Other movements
43
(0.8) (2.5) (0.6) (3.9)
Effect of movements in exchange rates 0.4 0.4
Accumulated depreciation at 31-12-2020
42
191.7 63.6 122.2 377.5
Impairment losses at 01-01-2020
42
6.6 6.6
Impairment losses at 31-12-2020
42
4.6 4.6
Carrying amount at 31-12-2020
42
371.1 121.9 66.9 559.9
42
For explanation regarding comparative period please refer to note 2.2.
43
Other movement in 2020 are primarily related to the right to value adjustments use in connection with signed annexes to lease agreements.
21. Leases continued
178
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
21. Leases continued
21.2. Leasing liabilities
Leasing liabilities, along with an analysis of maturity, are presented in the table below.
For a detailed description of changes in lease liabilities please refer to note 28.
Balance as at 31-12-2021 31-12-2020
44
Total 1,192.8 536.6
up to 1 year 359.8 232.7
from 1 to 3 years 354.5 131.6
from 3 to 5 years 278.0 116.9
more than 5 years 200.5 55.4
21.3. Amounts recognised in the statement of cash flows
Balance as at 31-12-2021 31-12-2020
44
Payment of principal portion of the lease liability 302.1 204.9
Lease interest paid 25.6 21.1
Total 327.7 226.0
The Group took advantage of IFRS 16 exception for short term leases and had not
recognised 5 rental agreements in 2021 under IFRS 16. The total payments for those
agreements in 2021 amounted to PLN 1.8 m.
In 2021, the Group signed 20 contacts for the rental of warehouses and branch spaces that
will have an impact on the future cash outflow in the following amounts: the year 2022
PLN 9.9 m, 2023 – PLN 25.4 m, 2024 – PLN 48.8 m.
44
For explanation regarding comparative period please refer to note 2.2.
22. Assets pledged as security for liabilities
As of financial year ended 31 December, 2021, the Group had no assets pledged and
securities for liabilities.
In accordance with provisions of the loan agreement of 6 September, 2018, assets of the
Integer Group Companies constituted security for this agreement. In accordance with
provisions of the agreement, collateral in 2020 was as follows:
shares of Integer.pl S.A., InPost Sp. z o.o., InPost Paczkomaty Sp. z o.o. and Integer Group
Services Sp.z o.o.;
cash in bank accounts;
intra-Group loans; and
intra-Group claims.
The value of all assets pledged as security in the statement of financial position is as follows
Item in the statement of financial positions 31-12-2020
44
Cash and cash equivalents 144.2
Total assets pledged as collateral 144.2
179
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
23. Other assets
31-12-2021 31-12-2020
45
Non-current 53.8 0.8
Prepaid services 1.9 0.8
Prepayments for property, plant and equipment
and intangible assets
51.9
Current 34.1 70.4
Policies, other insurance 0.5 1.9
Prepaid services 33.6 5.0
Prepayments for property, plant and equipment
and intangible assets
63.5
As of 31 December, 2020, the Group presented the prepayments made for the acquisition
of property, plant and equipment within Other assets (current). Starting from 2021, the
Group changed the presentation and the prepayments made are included in the line
Other assets (non-current). In the management’s view, this presentation reflects the
expectation relating to the nature as well as the future use of these prepayments, i.e.
acquisition of non-current assets used for the Group’s needsinstead of future potential
resale of the assets acquired as it took place in previous years.
45
For explanation regarding comparative period please refer to note 2.2.
24. Trade and other receivables
31-12-2021 31-12-2020
45
Trade receivables 799.3 407.6
Other receivables 127.8 27.1
Trade and other receivables 927.1 434.7
Trade receivables are non-interest bearing and usually have a maturity of 7-90 days.
Receivables from Allegro Group were responsible for 19.7% of the Group’s trade receivables
for the 12 months ended 31 December, 2021 and 32.6% of the Group’s trade receivables for
the 12 months ended 31 December, 2020.
Trade receivables 31-12-2021 31-12-2020
45
Trade receivables at fair value through profit or
loss (designated to be subject to non-recourse
factoring arrangements)
83.3
Trade receivables (gross) at amortised cost 882.6 401.1
Expected credit losses – individual approach (76.6) (74.0)
Expected credit losses – a collective approach (6.7) (2.8)
Total trade receivables 799.3 407.6
Trade receivables at fair value through profit or loss (designated to be subject to non-
recourse factoring arrangements).
Trade receivables are measured at fair value based on the pricing terms of factoring
arrangements regarding the transfer of receivables, which are assessed by the
management as reflecting their fair value as of the reporting date.
180
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
24. Trade and other receivables continued
Trade receivables (gross) at amortised cost
Set out below is the movement in the allowance for expected credit losses on trade
receivables based on collective approach and individual approach:
31-12-2021 31-12-2020
46
Opening balance 76.8 87.8
Decrease – utilisation (6. 5)
Expected/incurred credit losses recognised/
(reversed)
6.4 (4.5)
Exchange rate difference 0.2
Closing balance 83.4 76.8
Movements in the allowance for expected credit losses on trade and other
receivables
The total impact of the allowance movements on profit or loss for 2021 amounted to PLN
6.4 m – as a net decrease of profit for 2021 (2020 had an opposite effect on the result in the
amount of PLN 4.5 m).
46
For explanation regarding comparative period please refer to note 2.2.
Reconciliation of trade receivables allowance movements to profit or loss is
presentedbelow:
31-12-2021 31-12-2020
46
Impairment loss (gain) – trade receivables 6.4 (4.5)
Impairment loss (gain) – other non-current
receivables
Impairment loss (gain) – other receivables (financial
assets)
Total impact on profit or loss for the year 6.4 (4.5)
Of which:
Continued operations (impairment of trade
receivables and other financial assets)
6.4 (3.9)
Discontinued operations (0.6)
31-12-2021
Trade receivables
Current
0-60
days
61-365
days Total
The expected credit loss rate 0.1% 0.3% 10.4%
Estimated gross carrying amount at default 698.2 113.3 9.0 820.5
Expected credit loss 0.7 0.4 0.9 2.0
181
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
24. Trade and other receivables continued
The expected credit loss (individual approach) is calculated as the expected gross carrying
amount of the financial asset at default date multiplied by expected credit loss rate,
the product of the probability of default index (PD) calculated for each ageing bucket
(0.95% for current receivables, 3.19% for receivables between 0-60 days and 100% for the
receivables over 61 days) and loss given default (LGD) index of 10.4%.
31-12-2020
47
Trade receivables
Current
0-60
days
61-365
days Total
The expected credit loss rate 0.3% 0.6% 16.8%
Estimated gross carrying amount at default 389.3 14.6 5.7 409.6
Expected credit loss 1.1 0.1 1.0 2.2
24.1. Other receivables
31-12-2021 31-12-2020
47
Financial assets 104.1 4.7
Receivables from the settlement of the cash-on-
delivery option
Deposits 104.1 4.7
Non-financial assets 23.7 22.4
Receivables from the state 5.8 5.7
Other 17.9 16.7
Total other receivables 127.8 27.1
The significant increase to deposits is related to Mondial Relay acquisition.
47
For explanation regarding comparative period please refer to note 2.2.
25. Cash and cash equivalents
31-12-2021 31-12-2020
47
Cash in bank and on hand 493.2 144.2
Including cash in VAT accounts (restricted) 2.9 8.2
Total cash 493.2 144.2
Including in currency: 336.4 25.9
Cash in EUR converted to PLN 312.0 21.2
Cash in GBP converted to PLN 23.1 4.2
Cash in USD converted to PLN 1.3 0.4
Cash in other foreign currencies converted
to PLN
0.1
Cash on bank accounts meets the SPPI test and the business model test “held to collect”,
therefore it is measured at amortised cost including an impairment loss determined in
accordance with the expected credit loss model. Management of the Group has assessed
that the provision for expected credit losses related to cash and cash equivalents would
not be material in any of the periods presented.
Rating
Amount as at
31-12-2021
Amount as at
31-12-2020
47
Bank 1 AAA/baa1 171.4 52.2
Bank 2 A+/n/a 123.8 -
Bank 3 AA-/Aa3 123.6 -
Bank 4 BBB/A2 27.6 68.8
Bank 5 A/Baa1 22.7 4.2
Bank 6 BBB+/baa1 15.2 -
Bank 7 BBB+/baa2 6.7 18.3
Bank 8 n/a/baa2 2.2 0.7
Total 493.2 144.2
182
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
26. Loans and borrowings
31-12-2021 31-12-2020
48
Current liabilities 194.4 23.7
Loans from related parties 4.8
Bank loans 88.9
Bonds 86.2 0.1
Loans secured by fixed assets 19.3 18.8
Non-current liabilities 4,545.8 743.4
Loans from related parties 686.0
Bank loans 1,857.0
Bonds 2,650.6
Loans secured by fixed assets 38.2 57.4
Total 4,740.2 767.1
The most of loans and all bonds are paid as lump sum in due date.
48
For explanation regarding comparative period please refer to note 2.2.
183
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
26. Loans and borrowings continued
On 29 June, 2021 InPost S.A. announced the closing of the bond offering of EUR 490 m. On 8 July, 2021 InPost S.A. announced the closing of the bond offering of PLN 500 m. The table below
shows the details of new bonds. The table below shows the details of new loans and borrowings:
Lenders Type Currency Agreement Purpose Changes Interest rate
Nominal
value
Carrying
amount 2021 Due date Covenants
Banks
49
Term
Facility
PLN
Agreement of
25/01/2021 IPO
Facilities Agreement
Not specified
On 12 October, 2021 DNB
Bank Polska S.A. was
replaced in the bank
consortium by Credit
Agricole Bank Polska S.A.
WIBOR 1M
+ 2%
PLN 1,950 m 1,945.9
28-01-2026
Financial covenant under
the senior facilities to
maintain a maximum
leverage ratio of 4.25×
calculated on basis of
definitions in agreement
Revolving
facility
PLN 800 m 0.0
Senior
Unsecured
Notes
EUR
Agreement
dated 24/06/2021
– Purchase
Agreement
As part of the
financing for the
acquisition of
Mondial Relay SAS
BB/Ba2 – rating 2.25% EUR 490.0 m
2,238.3
(PLN)
(486.6 EUR)
15-07-2027
The Notes will contain
customary covenants for
this type of financing,
with the size of baskets
to be adjusted to reflect
the Issuer’s needs and the
market conditions at the
time of pricing
Senior
Secured
Bonds
PLN
Agreement dated
11/05/2021 – InPost’s
Polish bond
programme
As part of the
financing for the
acquisition of
Mondial Relay
SAS and general
corporate purposes
Ba2 – rating
2.50% +
WIBOR 6M
PLN 500.0 m 498.6 29-07-2027
Consolidated
Net Leverage Ratio
max. 4.25x
49
Bank Handlowy w Warszawie SA, Bank Pekao SA, BNP Paribas Bank Polski SA, Goldman Sachs Bank Europe SE, JP Morgan AG, mBank SA, PKO BP SA, Barclays Bank Ireland PLC, DNB Bank Polska SA, Erste Group Bank AG, ING Bank Śląski SA,
Credit Agricole Bank Polska S.A. - Term Facility.
184
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
26. Loans and borrowings continued
The table below shows the details of loans and borrowings in 2020
50
:
Lenders Currency Agreement Purpose Changes Interest rate
Nominal
value
Carrying
amount
2020 Due date
AI Prime
Bidco S.à r.l.
EUR
Agreement dated
27 September, 2018
Annex concluded
6 September, 2019
Annex concluded
9 April, 2020
Not
specified
Annex increasing financing facility
from EUR 125 million
to EUR 173 million
Annex imp
Annex introducing currency
conversion from EUR48.5million to
PLN220million
EURIBOR01 + margin 6.25% - 6.5%;
interest accrued in each interest period
is payable on the last day of that period
EUR 173
million
360.1 31 March, 2024
PLN
WIBOR + margin 7.75% - 8%;
interest accrued in each interest
period is payable on the last day of
that period (the interest period of PLN
financing lasts 6 months)
224.7 31 March, 2024
AI Prime
Bidco S.à r.l.
EUR
Agreement of
12 April, 2018
Annex concluded
on 31 October, 2019
Annex concluded on
31 December, 2019
Not
specified
Annex changing the interest rate
from a fixed 10% to EURIBOR01 + a
margin of 6.5% per annum
conversion of EUR 2.9 million in
interest into equity
EURIBOR01 + 6.5% margin annually;
interest capitalised at the reporting date
up to the principal amount of the loan
EUR 22.9
million
105.9
31 December,
2028
mBank S.A. PLN
Agreement of
27 September, 2018
The annex concluded
on 6 September, 2019
Annex concluded on
22 June, 2020
Not
specified
an annex increasing the financing
instrument from EUR 12.5 million to
EUR23.5million
an annex changing the currency to
PLN 125 million
WIBOR 1M + 2.5 %
PLN 125
million
0.2
27 September,
2023
Bank Polska
Kasa Opieki
S.A.
PLN
Agreement of
27 September, 2018
The annex concluded
on 6 September, 2019
Annex concluded on
18 June, 2020
Not
specified
an annex increasing the financing
instrument from EUR 12.5 million to
EUR 23.5 million
an annex changing the currency to
PLN 125 million
WIBOR 1M + 2.5 %
PLN 125
million
27 September,
2023
Collaterals for loans and borrowing are presented in note 36.
50
For explanation regarding comparative period please refer to note 2.2.
185
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
27. Other financial liabilities
31-12-2021 31-12-2020
51
Non-current 835.1 304.0
Lease liabilities 835.1 304.0
Current 357.7 232.7
Lease liabilities 357.7 232.6
Factoring liabilities 0.1
Total 1,192.8 536.7
51
For explanation regarding comparative period please refer to note 2.2.
28. Reconciliation of movements of liabilities to cash flows
arising fromfinancing activities
31-12-2021
Loans and
borrowings
Lease
liabilities
Factoring
liabilities
Amount at the beginning of period 767.1 536.6 0.1
Changes from financing cash flows
Proceeds from loans and borrowings 4,665.2
Payment of principal portion of the lease
liability
(302.1)
Repayment of loans and credits (659.1)
Repayment of interest and commission
on the loan
(124.4) (25.6)
Total changes from financing cash flows 3,881.7 (327.7)
Other changes
Lease additions 841.7
Subsidiary acquisition 198.5
Interest cost 90.6 25.7
Contract termination - (83.7) -
Other changes - - (0.1)
Effect of netting liabilities and leasing
receivables
1.4
Effect of changes in foreign exchange
rates
0.8 0.3
Total liability-related other changes 91.4 983.9 (0.1)
Amount at the end of the period 4.740.2 1,192.8
186
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
28. Reconciliation of movements of liabilities to cash flows
arising fromfinancing activities continued
31-12-2020
52
Loans and
borrowings
Lease
liabilities
Factoring
liabilities
Amount at the beginning of the period 618.2 275.3 1.4
Changes from financing cash flows
Proceeds from loans and borrowings 84.9
Payment of principal portion of the lease
liability
(204.9)
Repayment of loans and credits (8.8)
Repayment of interest and commission on
the loan
(53.6) (21.1)
Total changes from financing cash flows 22.5 (226.0)
Other changes
Lease additions 450.0
Interest cost 52.4 21.1
Other changes 24.6 1.2 (1.3)
Effect of changes in foreign exchange rates 49.4 15.0
Total liability-related other changes 126.4 487.3 (1.3)
Amount at the end of the period 767.1 536.6 0.1
52
For explanation regarding comparative period please refer to note 2.2.
29. Contingent assets and liabilities
Coverage of the net cost of common services provided by the appointed
operator – Poczta Polska (contingent liability)
InPost Sp. z o.o. is registered as a postal operator in the register maintained by the Polish
authority charged with regulating postal operators. The Polish Postal Act provides that
universal postal services, comprising sorting, transport and delivery of letter-post items and
postal parcels of specified dimensions, are provided by the designated operator (currently,
Poczta Polska S.A. (‘Polish Post’)). Based on these regulations, the designated operator may
apply for a certain subsidy in the form ofthe financing of the net cost, due to the fact that
the designated operator is obliged to fulfil a number ofobligations, including providing
services throughout the country and incurs certain costs.
The net cost is the difference between the justified net cost of operations of the designated
operator and the net cost of operations of the same operator providing postal services but
not subject to the universal service obligation, minus the indirect benefits related to the
provision of universal services and the benefits resulting from special or exclusive rights
granted to the designated operator. InPost is subject to claims from the Polish Post for
2013 amounting to PLN 3.2 m and currently, as at the moment of publishing
these consolidated financial statements, the President of UKE (Office of Electronic
Communications)is expected to determine the amount of participation in the surcharge
from InPost Sp. z o.o.
The Group did not recognise the provision for the 2013 claim as the management expects
that the outcome of the proceeding will be favourable for InPost Sp. z o.o.
For the years 2014-2019 no loss had been reported by Poczta Polska S.A.
On 30 July 2021, Poczta Polska S.A. submitted to the President of UKE the calculation of
the net cost and loss on universal services for 2020. On the same day, Poczta Polska S.A.
also applied to the President of UKE for a funding to the net cost of the universal service
obligation for 2020. Until date of issuing these financial statements there is no further
development in above mentioned case. The management is not able to reliably estimate
the amount of potential claim towards InPost Sp. z o.o. raised in relation to the year 2020.
187
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
30. Employee benefits and other provisions
Provision
forexit costs
Employee
benefits and
severances
Performance
Bonuses
Cash Bonus
Plan
Provision for
holidays and
bonuses Other Total
Balance as at 31-12-2020
53
5.0 6.5 7.1 28.8 7.0 1.8 56.2
Recognition/Creation 17.9 16.3 24.5 1.8 0.8 61.3
Subsidiary acquisition 48.3 9.8 18.7 76.8
Reversal 0.1 (8.3) (8.2)
Utilisation (5.0) (7.1) (28.8) (7.0) (1.8) (49.7)
Balance as at 31-12-2021 72.7 16.3 24.5 11.7 11.2 136.4
The analysis of the impact of creating and releasing provisions and employee benefits on the financial results is presented below:
31-12-2021 31-12-2020
53
Total impact of net recognition/(release) on profit or loss for the year of which 51.3 38.0
Continued operations 51.3 37.0
Discontinued operations 1.0
Provision for exit costs
Provisions for exit costs are created for liabilities arising from decisions to discontinue operations and liquidation of a subsidiary. Provisions were created mainly due to court cases with
completed postal activities. Provisions were created in the amount of expected costs to be incurred in cases where the Group is expected to lose.
53
For explanation regarding comparative period please refer to note 2.2.
188
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
30. Employee benefits and other provisions continued
Employee benefits
The below table presents a summary of employee benefits:
31-12-2021 31-12-2020
54
Long-term Short-term Long-term Short-term
Post-mortem severance 0.5 0.2
Retirement benefit 5.1 1.3 0.5 0.1
Unused holiday provision 43.8 5.6
Performance bonuses 14.5 7.0
Cash Bonus Plan 16.8 7.7 13.5 15.4
Total 22.4 67.3 14.2 28.1
The Group is not a party to any wage bargaining agreements or collective employment
agreements. The costs of employee benefits include salaries payable according to the
terms and conditions of employment contracts concluded with individual employees
and the costs of retirement benefits payable to employees pursuant to the Labour
Code provisions at the end of their employment period. Short-term and long-term
employee benefits also include performance bonuses and a Cash Bonus Plan for senior
management.
Short-term employee benefit liabilities are measured according to general principles.
Long-term benefits are estimated using actuarial methods.
Defined benefit obligation
For the purpose of determining employee benefits related to defined benefit obligations
the Group applied the projected unit credit method.
54
For explanation regarding comparative period please refer to note 2.2.
The following were the principal actuarial assumptions at the reporting date:
31-12-2021 31-12-2020
54
Discount rate 3.6% 1.4%
Future salary growth 5.8% for 2022
3.6% for 2023
2.5% for 2024
and further
1.5% for 2021
2.1% for 2022
2.5% for 2023
and further
Other long-term employee benefits – Cash Bonus Plan
The Group recognises other long-term employee benefits concerning the Cash Bonus Plan
(“CBP”) for managers. Members were added to the programme in 2018 and 2019. Under
the CBP, members are eligible for a one-off cash payment based on their remuneration
from Integer.pl S.A. for the 12 months prior to Exit (Exit is defined as either the listing of
Integer on the stock exchange or disposal by the parent of the Group) and the multiple
which depends on the exit EBITDA of Poland. Full CBP participation is only possible if
the employee is still employed by Integer S.A. at the Exit date. Appropriate bad leaver
definitions and penalties apply if the person leaves Integer before Exit. In estimating the
provision in 2018 and 2019 the Exit was assumed to occur in Q2 2022 however, in 2020 it
was assumed that the settlement would take place in accordance with the annexes signed
– in 2021, 2022 and 2023 in the relevant part accordingly.
In January 2021 new instance of the programme was announced, under new CBP
members are eligible for cash payments based on their remuneration and multiple which
depends on the EBITDA of InPost Group for the year ended December 2023. Payments will
be divided into three annual payments (2024, 2025 and 2026). Employee will be eligible for
receiving the payment if they are still employed at the time of payment.
For the purpose of determining the provision for employee benefits related to other long
term employee benefits (“CBP”), the Group applied the projected unit creditmethod.
189
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
30. Employee benefits and other provisions continued
The following were the principal actuarial assumptions at the reporting date:
31-12-2021 31-12-2020
55
Discount rate for CBP programme dated 2018 1.49% 0.19%
Estimated EBITDA
56
for CBP programme dated 2018 >400.0 >400.0
Discount rate for CBP programme dated 2021 3.40%
Estimated EBITDA
52
for CBP programme dated 2021 >3,500.0
The table below shows the hypothetical amounts of provisions for exit premiums subject
to changes in key actuarial assumptions:
31-12-2021 31-12-2020
55
Provision for Exit Fee bonuses 24.4 28.8
Discount rate – 1% 0.2 0.2
Discount rate – 0.5% 0.1 0.1
Discount rate + 0.5% (0.1) (0.1)
Discount rate + 1% (0.2) (0.2)
Forecasted EBITDA PLN -100 million (2.4) (5.8)
Forecasted EBITDA PLN + 100 million
Forecasted leavers – 1 person (Good Leaver) (0.8)
Forecasted leavers + 1 person (Good Leaver) 0.8
55
For explanation regarding comparative period please refer to note 2.2.
56
Highest possible EBITDA threshold for the bonus.
31. Share-based payment
Management Incentive Plan
Several members of the management personnel of the Group were granted shares in
AI Prime & CY S.C.A. (“MIP shares”) as part of the Management Incentive Plan (“MIP”).
The F-class shares hold a nominal value of 0.07 EUR per share. The number of shares
granted varies depending on the role of the Key Personnel. Members were added to the
programme in 2018, 2019, 2020, and 2021.
The shares granted in 2018 and 2019 were purchased at nominal value, while the shares
granted in November 2020 and January 2021 were purchased at a higher price, i.e. EUR
21 per share and EUR 112 per share. The granted shares were acquired in 10% on the
grant date, then in 10% per annum and finally in 50% on the full or partial exit date (Exit
was defined as the listing of the Company on the stock exchange or sale by the parent
company of the Group). Each of the 10% and 50% of the shares were treated as a separate
parallel tranche (staged vesting). However, at the end of 2020, there was a change in the
provisions of the programme and the entitlement is acquired at the time of a partial exit in
the amount equal to the reduction in the number of shares held by the main shareholder
(2021 40% as result of IPO, future exit dates assumed as 2022 and 2023 both with 30%).
MIP shares are subject to a number of restrictions:
cannot be sold at the discretion of the holder;
are subject to a call option, which may be exercised upon departure of a MIP member
from the Company, the relevant definitions of ‘bad leaver’ apply; and
are not entitled to dividends.
As of 31 December, 2021, the management applied its ’s estimate of the Exit dates
consistently with assumptions applied at 31 December, 2020. As a result, the remaining
cost of granted shares is assumed to be recognised over the period until 31 December,
2023. Please note that due to the share price drop in Q1 the management decided to
reflect on the exit assumptions which is described in the subsequent eventsnote.
190
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
31. Share-based payment continued
The management has determined the fair value of shares granted based on the methods and parameters set out below:
Valuation parameters Jan-18 Feb-18 Jun-18 Sep-18 Jul-19 Oct-19 Nov-19 Nov-20 Jan-21
Fair value of MIP shares (EUR) 0.07 0.07 0.07 0.07 0.56 10.59 10.59 299.70 299.70
Exercise price of MIP shares (EUR) 0.07 0.07 0.07 0.07 0.07 0.07 0.07 21.00 112.00
Number of shares granted 304,011 149,864 71,364 142,728 107,046 142,728 39,963 14,272 111,328
Expiration date (expected exit)
01-02-2021 – 40%
31-12-2022 – 30%
31-12-2023 – 30%
Risk-free interest rate 2.63 2.63 2.55 2.55 1.8 1.8 1.8 (0.01) (0.01)
Annual dividend yield (%)
Volatility (%) 5.7 5.7 5.7 6.3 20 20 20 20 20
Assumed call option execution (%)
Model used Black-Scholes Merton Intrinsic value + Black-Scholes Merton
relating to option time value
Intrinsic value + Black-Scholes Merton
relating to option time value
191
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
31. Share-based payment continued
The following table presents the number and change in MIP shares during the year:
31-12-2021 31-12-2020
57
MIP shares
granted
MIP shares
granted
Outstanding at 1 January 971,976.0 957,704.0
Granted during the year 111,328.0 14,272.0
Forfeited during the year
Exercised during the year 28,545.0
Expired during the year
Outstanding at the end of the period 1,054,759.0 971,976.0
In October 2021 as per the Supervisory Board decision, the vesting of 28,545 shares granted
in November 2020 and January 2021 was accelerated and the Group recognised their
remaining unvested fair value in the consolidated statement of profit and loss, which led
to the recognition of additional PLN 11.5 m of payroll costs. The weighted average price
of exercised MIP shares amounted to 105.88 EUR. Upon exercise there is no additional
payment made by members.
Accordingly, the Company recognises an expense over the vesting period along with a
corresponding parent contribution recognised in equity (other provisions) for the MIP
shares granted on those dates.
31-12-2021 31-12-2020
57
Expense arising from MIP 80.0 10.1
Total expense 80.0 10.1
57
For explanation regarding comparative period please refer to note 2.2.
Total costs recognised in the statement of profit or loss for the year ended 31 December,
2021 amounted to PLN 80.0 m (in comparison to PLN 10.1 m recognised in 2020). The
higher costs as compared to the prior year were mainly caused by the new grant under
this programme, of 7.8% MIP shares, which occurred in January 2021 and vested in 40%
at the time of the IPO. Also, the awards granted before 31 December,2020 vested in 40%
at the IPO date. This charge is presented in the payroll costs. The estimated fair value of the
awards granted in January 2021 amounted to EUR 299.7per share.
In 2021 the Company was listed on the Amsterdam stock exchange which resulted in
the closing of the MIP programme admissions i.e. no further granting can be performed
from this programme. The programme had been replaced by the Long Term Incentive
Programme described below.
Long Term Incentive Programme
In 2021 new share-based Long Term Incentive Programme (further on ‘LTIP’) for Key
Managers was introduced. The LTIP is a discretionary share plan, under which the
Supervisory Board may grant to eligible employees awards of shares (LTIP Awards).
The conditions for the 2021 LTIP realisation are based on a three-year performance period
(2021 to 2023). Depending on the EBITDA target realisation in 2023 vs. the minimum level
of PLN 2.85 bn, the granted shares will either vest in full, vest partially or not vest at all.
The management’s assumption is that the shares will vest in full on the third anniversary
of the grant. As of 31 December, 2021 the assumption is also that no Managers will leave
the Group before the shares vest. The shares that will vest under programme won’t have
exercise price.
In October 2021, an additional grant was announced that will happen in 2022. Due to the
fact that the Managers have been informed about the grant and its total fair value of PLN
6.9 m yet in 2021, although the respective contracts were not signed until 31 December,
2021, the Group commenced to recognize the costs of the programme in 2021.
192
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
31. Share-based payment continued
The management has determined the value of shares granted based on the parameter set
out below:
Valuation parameters Apr–21 Aug-21
Value of LTIP shares (EUR) 15.85 17.08
Number of shares granted 681,975 151,054
Expiration date 30.09.2026
Risk-free interest rate (0.01) (0,01)
Annual dividend yield (%)
Volatility (%) 20 20
Assumed call option execution (%)
Fair value of shares was
calculated as average price
of InPost S.A. shares on
Euronext stock exchange
over 60 days period prior
granting
The following table presents the number and change in LTIP shares during the year:
31-12-2021
LTIP shares granted
Outstanding at 1 January
Granted during the year 833,029.0
Forfeited during the year 53,864.0
Exercised during the year
Expired during the year
Outstanding at the end of the period 779,165.0
Accordingly, the Company recognises an expense which equally impacts the P&L over the
vesting period along with a corresponding parent contribution recognised in equity (other
provisions) for the LTIP shares granted on those dates.
31-12-2021
Expense arising from LTIP 12.5
Total expense 12.5
32. Other liabilities
Current other liabilities 31-12-2021 31-12-2020
58
Non-financial liabilities
Payroll liabilities 33.0 20.8
Advances received 0.1
Liabilities to the state 88.2 45.5
Financial liabilities
Other reserves 0.3
Liabilities due to dividend payment and share
redemption
52.9
Current other liabilities total 121.2 119.6
58
For explanation regarding comparative period please refer to note 2.2.
193
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
33. Trade and other payables
31-12-2021 31-12-2020
59
Financial liabilities
Trade payables 665.9 247.7
to related entities
to third parties 665.9 247.7
Other payables 119.8 44.6
Liabilities from the settlement of the cash-on-delivery
option
10.0 25.3
Investment liabilities 98.8 17.8
Other 11.0 1.5
Trade and other liabilities total 785.7 292.3
Terms and conditions of the above financial liabilities:
trade payables are non-interest bearing, unless in default, and are normally settled on
30-day terms;
cash-on-delivery collected from recipients of parcels is passed on to the sender shortly
after receipt.
For explanations of the Group’s liquidity risk management processes, refer to note 39.
59
For explanation regarding comparative period please refer to note 2.2.
34. Explanations to the cash flow statement
31-12-2021 31-12-2020
59
Change in trade and other receivables in the
consolidated statement of financial position
(517.8) (221.7)
Acquisition of company 364.2
Trade and other receivables impairment losses (6.4) 3.3
Compensation of VAT returns from CIT (6.5) 1.4
Advances for materials for the production of parcel
machines (included in investment flows)
0.1 (0.3)
Change in receivables from sale in sale and lease-back
transaction
(4.4)
Exchange differences (0.7) (6.2)
Other 0.9 (0.1)
Change in trade and other receivables (166.2) (228.0)
31-12-2021 31-12-2020
59
Change in other assets in the consolidated statement of
financial position
(16.8) (42.2)
Acquisition of company 11.5
Prepayments for materials used in the manufacture of
automatic parcel machines
(1.2) 39.7
Change in other assets (6.5) (2.5)
194
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
34. Explanations to the cash flow statement continued
31-12-2021 31-12-2020
60
Change in trade payables and other payables in the
consolidated statement of financial position
493.4 101.0
Acquisition of company (293.9)
Change in liabilities due to capital expenditures (76.4) 5.7
Exchange differences (0.6) (6.2)
Redemption of shares (14.7)
Declared dividend payment 40.0 (40.0)
Change in presentation for financial liabilities 1.7 (0.2)
Change in trade payables and other payables 164.2 45.6
31-12-2021 31-12-2020
60
Change in employee benefits, provisions and
government grants in the consolidated statement
of financial position
68.0 25.9
Acquisition of company (80.7)
Government grants received/returned 11.6
Other (1.0) -
Change in employee benefits, provisions
and government Grants (2.1) 25.9
60
For explanation regarding comparative period please refer to note 2.2.
31-12-2021 31-12-2020
60
Total net finance cost 113.6 164.4
Foreign exchange differences realised on working
capital
(32.5) 9.3
Bank fees paid 2.0 2.3
Penalty interest paid 0.4
Other 1.6 (2.7)
Finance cost/(income) adjustment 84.7 173.7
35. Guarantees and other securities
As at 31 December, 2021 the total amount of granted bank guarantees on behalf of
companies from the Group amounted to PLN 103.9 m (as at 31 December, 2020 amounted
to PLN 52.9 m). Bank guarantees are acollateral for the obligations from contracts signed
by the Group.
195
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
36. Related-party transactions
The services rendered to the Group by related parties (Key management personnel) consist
ofthe following: management, quality control, marketing, distribution, advertising, legal
orconsulting.
Related party transactions
Entity’s name (key management personnel)
Transactions
31-12-2021 31-12-2020
61
Purchases
Consulting Services Marcin Pulchny 0.5 0.4
F.H. Fenix Rafał Brzoska 1.7 1.4
Lidar Management Dariusz Lipiński 0.7 0.5
FINSTRAT Adam Aleksandrowicz 1.3 0.8
ZIEVA CONSULTING Marcin Rosati 0.2 1.0
QUANTUM Damian Niewiadomski 0.3 0.7
Total 4.7 4.8
Entity’s name (shareholder)
Transactions
31-12-2021 31-12-2020
61
Liabilities
Advent International Corporation 0.8 0.8
Total 0.8 0.8
61
For explanation regarding comparative period please refer to note 2.2.
Related party transactions and balances
Entitys name
Transactions Balances
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
61
As at
31-12-2021
As at
31-12-2020
61
Associates – revenues and receivables
Associated Entity – AI Prime
Bidco S. à r. l. (the previous
shareholder)
Loan and related interest (690.7)
Other liabilities (dividends
and share redemption)
(52.9)
Finance income – –
Finance costs 20.1 – –
In 2021 as a result of reorganisation that was described in note 2.2 all Loan Liabilities
towards AI Prime Bidco S.à r.l. were paid along with liabilities related to share
premium redemption in the amount of PLN 1,238.1 m. In addition, as of the date of the
reorganisation, the liabilities from the dividend payment recognised as of 31 December,
2020 in the amount of PLN 40 m were cancelled and derecognised (see further details in
note 2.2).
196
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
37. Key personnel remuneration
Period of
12 months
ended on
31-12-2021
Period of
12 months
ended on
31-12-2020
62
Management Board
Cash settled 9.0 6.6
Equity settled
(LTIP programme)
33.5
Executive Committee
Cash settled 3.8
Equity settled
(LTIP programme)
3.6
Supervisory Board
Cash settled 2.5 0.3
Equity settled
(LTIP programme)
Total key personnel remuneration 52.4 6.9
The Company recognises the key personnel to be the Management Board of InPost S.A.
(and Management Board of Integer.pl S.A. for comparative data), the Executive Committee
and the Supervisory Board (and Supervisory Board of Integer.pl S.A. for comparative
data). The Executive Committee was formed in January 2021 as an advisory body for
Management Board of InPost S.A.
62
For explanation regarding comparative period please refer to note 2.2.
38. Financial instruments
38.1. Financial instruments by category
Category under
IFRS 9
Carrying amount
31-12-2021 31-12-2020
62
Financial assets measured at fair value through profit or loss
Derivative instruments other than used
forhedging
at FVTPL
Trade receivables designated to
be transferred under non-recourse
factoring arrangements
at FVTPL 83.3
Financial assets not measured at fair value through profit or loss
Trade receivables not transferred to non-
recourse factoring and other receivables
at amortised cost 799.3 324.3
Other receivables – current at amortised cost 104.1 4.7
Other receivables – non-current at amortised cost 31.4 6.0
Loans granted at amortised cost
Cash and cash equivalents at amortised cost 493.2 144.2
Total financial assets 1,428.0 562.5
197
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
38. Financial instruments continued
Category under
IFRS 9
Carrying amount
31-12-2021 31-12-2020
63
Financial liabilities measured at fair value
Derivative instruments other than used
forhedging
FVTPL
Financial liabilities not measured at fair value
Current loans and borrowings At amortised cost 194.4 23.7
Non-current loans and borrowings At amortised cost 1,808.9 743.4
Bonds At amortised cost 2,736.9
Trade and other payables At amortised cost 785.7 310.2
Non-current lease liabilities
Other
financial liabilities
835.1 304.0
Current lease liabilities
Other
financial liabilities
357.7 232.6
Other financial liabilities At amortised cost 0.3
Current factoring liabilities At amortised cost 0.1
Total financial liabilities 6,718.7 1,614.0
In the case of financial assets and financial liabilities not measured at fair value, their
carrying amounts are a reasonable approximation of their fair values as at 31 December,
2021 and 31 December, 2020.
Trade receivables under the factoring arrangements are measured at fair value based on
the factoring arrangements provisions regarding the transfer of receivables, which are
assessed by the management as reflecting the market prices at the reporting date. These
financial instruments are considered level 2 of the fair value hierarchy.
63
For explanation regarding comparative period please refer to note 2.2.
38.2. The fair value hierarchy of financial instruments
The management assessed that the fair values of cash and short-term deposits, trade and
other short-term financial receivables, trade payables, bank overdrafts and other current
liabilities approximate their carrying amounts largely due to the short-term maturities of
these instruments.
The fair values of the Group’s interest-bearing loans and borrowings are determined by
using the DCF method using a discount rate that reflects the issuer’s borrowing rate as
at the end of the reporting period. The own non-performance risk as of the reporting
date was assessed to be insignificant. Based on the analysis performed, the Management
assessed that the carrying amount of the long-term loans and borrowings are reasonable
approximations of fair values.
Measurement of derivative instruments not designated for hedge accounting is classified
as level 2 in the fair value hierarchy, which is based on various valuation methods using
market observable data. The fair value of derivative contracts is determined by the Group
based on the valuation provided by banks.
Trade receivables designated as to be transferred under non-recourse factoring
arrangements are measured at fair value classified to level 2 in the fair value hierarchy.
The fair value of these receivables is determined by the adjustment of nominal amounts
transferred to the factor by the factor’s commissions/fees, which was assessed by the
management to reflect the market prices of these receivables.
39. Financial risk management objectives
The Group’s operations are exposed to many different types of financial risk: market risk
(including the risk of changes in foreign exchange rates and the risk of changes in fair value
or cash flows due to changes in interest rates), credit risk and liquidity risk.
The Group’s risk management policy aims to minimize the potential unfavourable financial
risks impact on the financial results. The Management Board of the Parent is responsible
for risk management through conducting ongoing analysis of financial risks and taking
appropriate decisions in this regard.
198
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
39. Financial risk management objectives continued
Market risk
Market risk is the risk that the fair value or future cash flows of a financial instrument will
fluctuate because of changes in market prices.
Currency risk
The Group is exposed to currency risks resulting from transactions in various foreign
currencies, predominantly EUR and GBP.
Following exchange rates were used at the reporting dates:
The exchange rate at the reporting date 31-12-2021 31-12-2020
EUR 4.5994 4.6148
GBP 5.4846 5.1327
Average exchange rate for the period 31-12-2021 31-12-2020
EUR 4.5775 4.4742
GBP 5.3308 5.0240
The tables below present the exposure to currency risk and sensitivity analysis of a
reasonable possible strengthening (weakening) of foreign currencies which would have
affected the measurement of financial instruments denominated in a foreign currency
and affected profit or loss by the amounts shown below. This analysis assumes that all
other variables, in particular interest rates, remain constant and ignores any impact of
changes on forecasts sales and purchases.
Exposure and sensitivity analysis to currency risk in 2021:
2021
Carrying
amount
Amount
exposed
to risk
GBP/PLN EUR/PLN
The financial result
after tax
The financial result
after tax
GBP/PLN
exchange
rate “+10%
GBP/PLN
exchange
rate “-10%”
EUR/PLN
exchange
rate “+10%
EUR/PLN
exchange
rate “-10%”
Cash and cash
equivalents
493.2 336.4 1.9 (1.9) 25.3 (25.3)
Trade receivables
and other
927.1 396.0 2.3 (2.3) 29.6 (29.6)
Trade liabilities
and other
payables
785.7 456.0 (4.4) 4.4 (32.5) 32.5
Loans and
borrowings
4,740.2 4,184.2 (338.9) 338.9
Other financial
liabilities
1,192.8 332.4 (2.6) 2.6 (24.3) 24.3
Total 8,139.0 5,705.0 (2.8) 2.8 (340.8) 340.8
199
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
39. Financial risk management objectives continued
Exposure and sensitivity analysis to currency risk in 2020:
2020
64
Carrying
amount
Amount
exposed
to risk
GBP/PLN EUR/PLN
The financial result
after tax
The financial result
after tax
GBP/PLN
exchange
rate
“+10%”
GBP/PLN
exchange
rate
“-10%”
EUR/PLN
exchange
rate
“+10%”
EUR/PLN
exchange
rate
“-10%”
Cash and cash
equivalents
144.2 25.8 0.3 (0.3) 1.7 (1.7)
Trade receivables
and other
434.7 24.3 0.5 (0.5) 0.3 (0.3)
Trade liabilities and
other payables
292.3 20.9 (1.1) 1.1 (0.5) 0.5
Loans and
borrowings
767.1 690.9 (55.9) 55.9
Other financial
liabilities
536.7 12.3 (0.5) 0.5 (0.5) 0.5
Total 2,175.0 774.2 (0.8) 0.8 (54.9) 54.9
Interest rate risk
The interest rate risk arises on bank loans, leases and loans granted by changing their future cash
flows. The Group analyses the level of interest rate risk on an ongoing basis aiming to minimize
it. The Group assesses the impact of interest rate fluctuations on profit and loss and adjusts the
debt instruments structure when necessary.
The tables below present the profile of the Group’s interest-bearing financial instruments
and sensitivity analysis as follow.
A reasonably possible change of 10 basis points in interest rates at the reporting date
would have increased (decreased) the financial result by the amounts shown below. This
analysis assumes that all other variables, in particular foreign currency exchange rates,
remain constant.
64
For explanation regarding comparative period please refer to note 2.2.
Exposure and sensitivity analysis to interest rate risk in 2021:
2021
Carrying
amount
Amount
exposed to
risk
Change in the financial
result after tax
Rate
+ 0.1 pp
Rate
- 0.1 pp
Loans and borrowings 4,740.2 2,501.9 (2.0) 2.0
Leases 1,192.8
Total 5,933.0 2,501.9 (2.0) 2.0
Exposure and sensitivity analysis to interest rate risk in 2020:
2020
64
Carrying
amount
Amount
exposed to
risk
Change in the financial
result after tax
Rate
+ 0.1 pp
Rate
- 0.1 pp
Loans and borrowings 767.1 767.1 (0.6) 0.6
Leases 536.7
Total 1,303.8 767.1 (0.6) 0.6
Credit risk
Credit risk is the risk that a counterparty will not meet its obligations under a financial
instrument or customer contract, leading to a financial loss. The Group is exposed to
credit risk from its operating activities (primarily trade receivables) and from its financing
activities, including deposits with banks and financial institutions, foreign exchange
transactions and other financial instruments.
Trade receivables
Due to the nature of its operations, the Group can be exposed to a significant risk to sales
with deferred payment. Sales are made to companies, with deferred payment from 14 to
90 days.
200
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
39. Financial risk management objectives continued
Customer credit risk is managed by each business unit subject to the Group’s established
policy, procedures and control relating to customer credit risk management. The credit quality
of a customer is assessed and individual credit limits are defined in accordance with this
assessment. Outstanding customer receivables and contract assets are regularly monitored
and trade receivables are generally covered by letters of credit or other forms of credit insurance
obtained from reputable banks and other financial institutions.
Additionally, the Group is a party to non-recourse factoring arrangements for a significant
portfolio of trade receivables, resulting in the original receivable being derecognised from
the statement of financial position upon its transfer. The provisions of the non-recourse
factoring arrangements meet the derecognition criteria for the trade receivables.
The Group evaluates the concentration of risk with respect to trade receivables as low,
as its customers are located in several jurisdictions and industries and operate in largely
independent markets.
An impairment analysis is performed for trade receivables measured at amortised cost
(excluding receivables designates as to be transferred under non-recourse factoring
arrangements) at each reporting date.
Set out below is the information about trade receivables past due for more than one year
as well as those that have been written-off base on an individual assessment (e.g. subject to
legal proceedings, bankruptcy, etc.).
31-12-2021 31-12-2020
65
Trade receivables written-off based on individual
assessment
90.2 74.0
Allowance for expected credit losses (90.2) (74.0)
Total carrying amount of trade receivables under
individual impairment assessment
For detailed information about the credit risk exposure on the Group’s trade receivables,
please refer to note 24.
65
For explanation regarding comparative period please refer to note 2.2.
Cash and cash equivalents
Credit risk from balances with banks and financial institutions is limited because the
Group’s business partners are banks with a high credit rating granted by international
rating agencies.
The Group’s maximum exposure to credit risk for the components of the statement of
financial position at 31 December, 2021, and 31 December, 2020, is their carrying amount.
The expected credit loss relating to cash and short-term deposits of the Group is
insignificant – for details please refer to note 25.
Liquidity risk
Liquidity risk is the risk that the Group will encounter difficulties in meeting the obligations
associated with its financial liabilities that are settled by delivering cash or another
financial asset.
Liquidity risk management of the Group assumes maintaining an adequate level of liquid
assets or available overdrafts to meet its liabilities when they are due, under both normal
and stressed conditions, without incurring unacceptable losses or risking damage to the
Group’s reputations. Additionally to the above, the Group intends to maintain flexibility of
financing under the available funds.
The liquidity risk is mitigated by ongoing planning of liquidity requirements and by
monitoring liquidity. The Group controls its liquidity by maintaining sufficient cash and
cash equivalents and constant monitoring of its cash flow as well as by ensuring that the
lines of credit at banks and similar overdraft instruments are available in addition to cash
inflows from operating activities. On top of that, as part of liquidity risk management, the
Group is taking advantage of factoring agreements as well as ensuring that in certain cases
a significant part of the price for services is prepaid by the customers before the service is
provided (subscriptions, pre-paid services).
The current cash flow enables the Group to settle its obligations as they arise in a timely
manner. The Group also has access to a revolving borrowing facility of PLN 800 m although
it has not been utilized, as at 31 December, 2021 the use of revolving loans amounted to
PLN 0.0 m (0.2 m in 2020).
201
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
39. Financial risk management objectives continued
Taking into account the positive cash flow and cash balance, actual and planned results,
the long-term nature of loans and liabilities (mainly related to leasing or purchase of fixed
assets), available overdraft facilities, the Management Board believes that the liquidity risk
has been limited.
The table below presents an analysis of the Group’s financial liabilities based on the period
remaining until the contractual maturity date as at the balance sheet date. The amounts
presented in the table are contractual undiscounted cash flows.
2021 < 1 year 1-3 years 3-5 years > 5 years
Contractual
cash flows
total
Carrying
amount
Variable interest
Leases 370.5 375.6 294.5 212.4 1,253.0 1,192.8
Loans and borrowings 137.8 270.5 2,116.5 514.0 3,038.8 2,501.9
Fixed interest
Loans and borrowings 58.1 116.2 116.2 2,285.2 2,575.7 2,238.3
Non-interest-bearing
Trade and other payables 785.7 785.7 785.7
Total 1,352.1 762.3 2,527.2 3,011.6 7,653.2 6,718.7
2020
66
< 1 year 1-3 years 3-5 years > 5 years
Contractual
cash flows
total
Carrying
amount
Variable interest
Leases 244.8 145.3 129.1 61.2 580.4 536.6
Loans and borrowings 714.5 63.4 777.9 767.1
Non-interest-bearing
Trade and other payables 310.2 310.2 310.2
Factoring liabilities 0.1 0.1 0.1
Total 1,269.6 208.7 129.1 61.2 1,668.6 1,614.0
40. Employment structure
The employment structure of the Group is as follows (total number of employees at the
period end):
Period of
12 months ended
on 31-12-2021
Period of
12 months ended
on 31-12-2020
66
Management Board 3 5
Management 919 195
White-collar employees 2,629 2,030
Blue-collar employees 1,723 760
Total employment 5,274 2,990
66
For explanation regarding comparative period please refer to note 2.2.
202
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Notes and explanations continued
Consolidated Financial Statements of InPost Group for the period of 12 months ended on 31 December, 2021 (in millions PLN)
41. Auditors remuneration
Period of
12 months ended
on 31-12-2021
Period of
12 months ended
on 31-12-2020
67
Remuneration for the audit of financial
statements
1.9 0.8
Other services 3.5 2.1
Total auditors remuneration 5.4 2.9
42. Events after the balance sheet date
Russian invasion on Ukraine
On 24 February, 2022 Russia launched a large-scale invasion of Ukraine, Poland’s neighbour
to the east. The Group is taking a number of activities aimed at providing support to its
employees of Ukrainian nationality, their families and relatives and all other people in
need of help. The Group is actively engaged in helping Ukrainians by using Group’s huge
transport fleet to help deliver large amounts of products collected as part of campaigns
and collections organised throughout Poland to the Ukrainians.
Up until the date of authorisation of these consolidated financial statements for issue, the
InPost Group has not been directly affected by the military conflict, as the Group does not
conduct any operations and does not have any assets located in either Russia, Belarus or
Ukraine. At the date of authorisation of these consolidated financial statements for issue,
the Group does not identify the risk of interrupting continuity of deliveries due to the lack
of employees or due to any other reason.
On 28 February, 2022 the Group communicated that it will not acquire any goods or
services from those companies whose shareholding is above 5% Russian or Belarusian.
This decision in itself is not expected to have significant negative impact on the Group’s
business as the sourcing was focused on mainly local markets and some on China.
It cannot be excluded that situation in Ukraine will have negative effects for the Polish
national economy, as well as regional and world economy both in the short and long term,
such as: increase in petroleum prices, change in exchange rates and increase in inflation
rate, which may negatively affect Group’s financial results in subsequent periods. It cannot
be excluded that the situation may cause changes to customers’ behaviours resulting in
decreased demand for logistics services.
67
For explanation regarding comparative period please refer to note 2.2.
Management Board of the Parent Company constantly monitors the impact of the
political and economic situation in Ukraine on the activities of the Group and on the
financial results in the perspective of subsequent periods and adjusts the Group’s budgets
accordingly.
Changed expectation of exit dates for the purpose of SBP valuation
The market price of Company shares, which moved in line with the general market
trends up till the end of the year 2021, plummeted in February 2022 decreasing the
market valuation of the Company by 48% as at 28 February. Based on this and also due
to the unstable situation related to the Russian invasion into Ukraine, the management
decided to revise the estimated exit dates. As at the date of authorisation of these financial
statements for issue it is the management’s assessment that a probable exit will occur in
2024 or 2025 (is effectively extended by one or two years in comparison to assessment as
of the balance sheet date). This change in estimated vesting period will be accounted for
prospectively and will result in decrease of an annual cost of share-based payments plan in
range of PLN 9.3-12.9m (depending on extension period).
Luxembourg, 30 March, 2022
…………………………………..……………….. …………………………………..………………..
Rafał Brzoska Adam Aleksandrowicz
President of the Management Board Vice President of the Management Board
…………………………………..………………..
Michael Rouse
Vice President of the Management Board
203
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Independent Limited Assurance Report on a selection of Key Performance Indicators disclosed in the
InPost S.A. Annual Report 2021
To the Board of Directors of
InPost S.A.
We have performed a limited assurance engagement with respect to a selection of Key
Performance Indicators disclosed in the “Sustainability report” and in the “About the
report” sections included in the Annual Report 2021 (the “2021 Sustainability report”) of
InPost S.A (the “Company” or “InPost”) as set out in the “Scope” section below.
Scope
The scope of our work was limited to provide limited assurance over the selected Key
Performance Indicators as set out in the table below (the “Selected Information”).
Topics GRI Key Performance Indicators
Corporate
governance
and economic
performance
201-1 Direct economic value generated and distributed
205-3 Confirmed incidents of corruption and actions taken
207-1 Approach to tax
207-2 Tax governance, control, and risk management
Workplace and
society
102-8 Information on employee and other workers
401-1 New employee hires and employee turnover
403-2 Hazard identification, risk assessment, and incident
investigation
403-9 Work-related injuries
405-1 Diversity of governance bodies and employees
418-1 Substantiated complaints concerning breaches of
customer privacy and losses of customer data
419-1 Non-compliance with laws and regulations in the social
and economic area
Environment 301-1 Materials used by weight or volume
302-1 Energy consumption within the organisation
305-1 Direct GHG emissions
305-2 Energy indirect (Scope 2) GHG emissions
Our assurance was with respect to the year ended 31 December 2021 information only
and we have not performed any procedures with respect to earlier periods or any other
elements included in the InPost Annual Report 2021 and, therefore, do not express any
conclusion thereon.
The Assessment Criteria
The Selected Information was prepared in accordance with certain sections of the Global
Reporting Initiative (“GRI”) framework and additional methodologies defined by Company
policies (together the “Assessment Criteria”) for the year ending 31 December 2021, which
are accompanying the KPI disclosures in the 2021 Sustainability report.
Management considers the Assessment Criteria relevant for the purpose of the Company’s
business and for the ultimate users of the 2021 Sustainability report.
Responsibilities of the Board of Directors
The Board of Directors of the Company is responsible for:
developing appropriate Assessment Criteria against which to assess the Selected
Information and applying these consistently;
ensuring that those Assessment Criteria are relevant and appropriate to the Company
and its shareholders;
designing, implementing and maintaining internal control procedures that provide
adequate control over the preparation and presentation of the Selected Information
that is free from material misstatement, whether due to fraud or error;
selecting and applying appropriate policies, and making estimates that are reasonable
in the circumstances;
the preparation of the Selected Information in accordance with the Assessment Criteria;
and
the retention of sufficient, appropriate records to support the reported data and
assertions included in the Selected Information.
204
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Independent Limited Assurance Report continued
Inherent limitations
The Selected Information needs to be read and understood together with the Assessment
Criteria which the Company is solely responsible for selecting and applying. The absence
of a significant body of established practice on which to draw to evaluate and measure
non-financial information allows for different, but acceptable, measurement techniques
and can affect comparability between entities and over time. In addition, greenhouse gas
emissions ('GHG') quantification is subject to inherent uncertainty because of such things
as emissions factors that are used in mathematical models to calculate emissions and
the inability of those models, due to incomplete scientific knowledge and other factors,
to precisely characterize under all circumstances the relationship between various inputs
and the resultant emissions. Environmental and energy use data used in GHG emissions
calculations are subject to inherent limitations, given the nature and the methods used for
determining such data. The selection of different but acceptable measurement techniques
may result in materially different measurements.
Our Independence and Quality Control
We have complied with the independence and other ethical requirements of the
International Code of Ethics for Professional Accountants (including International
Independence Standards) issued by the International Ethics Standards Board for
Accountants as adopted for Luxembourg by the “Commission de Surveillance du Secteur
Financier” (“CSSF”), which is founded on fundamental principles of integrity, objectivity,
professional competence and due care, confidentiality and professional behavior.
Our firm applies International Standard on Quality Control 1 as adopted for Luxembourg by
the CSSF and accordingly maintains a comprehensive system of quality control including
documented policies and procedures regarding compliance with ethical requirements,
professional standards and applicable legal and regulatory requirements.
Responsibility of the “Réviseur d’entreprises agréé”
Our responsibility is to express a limited assurance conclusion on the Selected Information
as set out in the Table above or in the Appendix 1 based on the procedures we have
performed and the evidence we have obtained. We conducted our assurance engagement
in accordance with the International Standard on Assurance Engagements (ISAE) 3000
(Revised): Assurance Engagements other than Audits or Reviews of Historical Financial
Information, issued by the “International Auditing and Assurance Standards Board” (IAASB)
as adopted for Luxembourg by the “Institut des Réviseurs d’Entreprises”. This Standard
requires that we plan and perform the assurance engagement to allow us to conclude
with limited assurance that nothing has come to our attention that causes us to believe
that the Selected Information has not been prepared, in all material aspects, in accordance
with the Assessment Criteria.
A limited assurance engagement involves assessing the suitability in the circumstances
of the Company’s use of the Assessment Criteria as the basis for the preparation of
the Selected Information, assessing the risks of material misstatement of the Selected
Information whether due to fraud or error, responding to the assessed risks as necessary in
the circumstances, and evaluating the overall presentation of the Selected Information.
In a limited assurance engagement, the procedures vary in nature and timing and are less
in extent than for a reasonable assurance engagement. As a result, the level of assurance
obtained in a limited assurance engagement is substantially lower than the assurance that
would have been obtained had we performed a reasonable assurance engagement.
Within the scope of our engagement we did not perform an audit or a review on external
sources of information or expert opinions, referred to in the 2021 Sustainability report.
Within the scope of our limited assurance engagement, we performed, amongst others,
the following procedures:
We gained an understanding of the Selected Information and related disclosures;
We gained an understanding of the Assessment Criteria and their suitability for the
evaluation and/or measurements of the Selected Information;
We gained an understanding of the internal control procedures in place supporting the
gathering, aggregation, processing, transmittal of data and information and reporting of
the Selected Information, including controls over third party information (if applicable)
and performing walkthroughs to confirm our understanding;
Based on that understanding, we assessed the risks that the Selected Information may
be materially misstated and determination of the nature, timing and extent of further
procedures;
We inquired relevant Company management, personnel and third parties;
We performed analytical procedures related to the Selected Information;
We considered the significant estimates and judgements made by management in the
preparation of the Selected Information;
We performed limited testing, on a selective basis of evidence supporting the reported
Selected Information and assessed the related disclosures; and
We obtained representations from management and the Company’s Sustainability
responsible officer over the completeness and accuracy of the information presented.
205
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Limited Assurance conclusion
Based on the procedures we have performed and evidence we have obtained, nothing has
come to our attention that causes us to believe that the Company’s Selected Information
as set out in the table above for the year ended 31 December 2021 has not been prepared,
in all material aspects, in accordance with the Assessment Criteria.
Restriction on Use and Distribution of our Report
Our report has been prepared for, and only for, the Board of Directors of InPost, and solely
for the purpose of reporting to them the “Selected Information” disclosed in the 2021
Sustainability report and no other purpose. We will not, in giving our conclusion, accept or
assume responsibility (legal or otherwise) or accept liability for, or in connection with, any
other purpose for which our report including the conclusion might be used, or to any other
person to whom our report will be shown or into whose hands it might come, and no
other persons shall be entitled to rely on our conclusion.
PricewaterhouseCoopers,
Société coopérative
Luxembourg, 30 March, 2022
Represented by
Brieuc Malherbe
Réviseur d’entreprises agréé
Independent Limited Assurance Report continued
206
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
SDG TARGET
INPOST GROUP CONTRIBUTING
ACTIONS – EXAMPLES
Encourage companies, especially large
and transnational companies, to adopt
sustainable practices and to integrate
sustainability information into their
reporting cycle (12.6)
2nd ESG reporting, 1st with external
assurance
GRI [102-51]: This sustainability report is
InPost Group’s second such report (the
previous one for 2020 was published
in H1 2021). GRI [102-50, 102-52]: The
company reports in a yearly cycle and
the document encompasses the year
2021 (1 January 2021 – 31 December
2021), unless a different reporting
period for data and information has
been indicated within the text. The
report fulfills the requirements of the
EU directive on disclosure of non-
financial information (InPost falls under
NFRD as a Group–- consolidated way
of presenting data), complies with the
GRI [102-54]: Global Report Initiative
(GRI) standard on the level CORE,
and addresses guidelines of the Task
Force on Climate-Related Financial
Disclosures (TFCD) within the section
concerning the identification of
climaterisk.
GRI [102-45]: The scope of non-financial
data contained in the report includes
InPost S. A., and Polish subsidiaries:
Integer.pl S.A., InPost Technology,
InPost Sp. z o. o., Inpost Paczkomaty
Sp. z o. o., Integer Group Services
Sp. o. o., along with British company
InPost UK Limited and French
company Mondial Relay. The remaining
companies of InPost Group were not
included in the report mainly since
the process of their liquidation has
been already intitiated or due to other
technical nature.
GRI [102-49]: Significant changes
occurred in InPost Group during the
reporting period. InPost S. A. stocks
appeared for the first time as public
offering, and they made their debut
on the EuroNext Amsterdam stock
exchange. The Group also financed the
purchase of Mondial Relay, a leading
French firm specialising in delivering
packages in the “collection point”
format. With this purchase, InPost
Group became the largest e-commerce
delivery platform in Europe. GRI [102-
48]: No data for 2020 were changed.
About the
Report
GRI [102-46]: In line with the principles
of materiality assessment according
to GRI the process followed three
steps: Identification, Prioritisation, and
Validation of the senior management,
Board of Directors and Management
Board. InPost has conducted an
anonymous survey among more than
1000 stakeholders: investors & analysts,
consumers and employees.
GRI [102-44]: During the dialogue,
aspects of low, medium, and high
relevance were identified. The aspects of
low relevance, providing no measurable
added value for the organisation
and recipients of this report, were
disregarded.
The axis of the sustainability report
of InPost Group centers on ESG
strategies grouped around three pillars:
CUSTOMER, PEOPLE, PLANET.
GRI [102-47]: The topics covered include:
decarbonisation
closed-loop packaging
innovation and sustainable services
social engagement
increase of life quality in cities
development of employees and
business partners
diversity
The report also describes the structure
and management approach towards
ESG topics and the entire Group
along with the relevant policies and
procedures indicated according to
NFRD requirements.
Identified material topics
The report has been externally assured
by PwC.
We extend our sincere gratitude
to all individuals whose knowledge
and efforts have contributed to the
creation of this report (more than
70 people across the InPost Group
worldwide), and we await further
suggestions and questions from
our readers - e-mail: ir@inpost.eu
GRI [102-53]: In case of any questions
and remark regarding the report, please
contact Investor Relations,
email: ir@inpost.eu,
207
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
About the Report
continued
GRI 102-44 Identified material topics
[GRI 103-1]
ENVIRONMENTAL TOPICS SOCIAL TOPICS GOVERNANCE TOPICS
FOR EMPLOYEES AND CUSTOMERS
Actions taken on waste management, recycling
(including returnable packaging)
Ensuring equal opportunities, counteracting
discrimination in the workplace (due to e.g. age,
nationality,gender)
Ensuring the highest quality and safety of delivered
shipments
Sustainable and safe courier transport Caring for the psychological well-being of employees Supporting the development of local businesses
Effective management of energy consumption
(including use of renewable energy sources)
Taking care of health and safety at work
Removing barriers to Parcel Post access (e.g., geographic
or physical)
FOR INVESTORS
Size of climate footprint and ways to neutralize it –
76% of all groups
Anti-discrimination and anti-corruption initiatives Plans and business strategy for the future
Planned investments in decarbonization Diversity and equal opportunity initiatives Financial performance and ensuring financial stability
of the Group
Note: % of aggregated "rather important" and "very important" responses by consumer/employee/investor. Order determined by averaging the results of InPost management and stakeholder groups.
208
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
ORGANISATIONAL PROFILE
GENERAL DISCLOSURES
GRI 101 101-1
Name of the organisation 1
GRI 102 102-1
Name of the organisation Cover
102-2
Activities, brands, products and services 12, 27
102-3
Location of headquarters 17
102-4
Location of operations 12
102-5
Ownership and legal form 17, 18
102-6
Markets served 13, 27
102-7
Scale of the organisation 2, 12
102-8
Information on employees and other workers
SDG 8, 10 18, 69, 217
102-9
Supply chain 24
102-10
Significant changes to the organisation and its supply chain ii
102-11
Precautionary Principle or approach Principle 1,
Principle 2,
Principle 3,
Principle 4,
Principle 5,
Principle 6,
Principle 10
100
102-12
External initiatives 43, 86
102-13
Membership of associations 35
GRI Index
GRI [102-55]
209
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
STRATEGY
102-14
Statement from senior decision-maker iii
102-15
Key impacts, risk, and opportunities Principle 1,
Principle 2,
Principle 5,
Principle 6,
Principle 10
23, 25, 27, 77, 100
ETHICS AND INTEGRITY
102-16
Values, principles, standards, and norms of behaviour SDG 16 Principle 1,
Principle 2,
Principle 3,
Principle 4,
Principle 5,
Principle 6,
Principle 10
1, 21, 88
102-17
Mechanisms for advice and concerns about ethics SDG 16 Principle 1,
Principle 2,
Principle 3,
Principle 4,
Principle 5,
Principle 6,
Principle 10
91
GOVERNANCE
102-18
Governance structure 78
102-19
Delegating authority 79
102-20
Executive-level responsibility for economic, environmental,
and social topics
79
GRI Index
GRI [102-55] continued
210
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
STAKEHOLDER ENGAGEMENT
102-40
List of stakeholder groups 34
102-41
Collective bargaining agreements Principle 3 71
102-42
Identifying and selecting stakeholders 33
102-43
Approach to stakeholder engagement 33
102-44
Key topics and concerns raised 34, 206, 207
REPORTING PRACTICE
102-45
Entities included in the consolidated financial statements 206
102-46
Defining report content and topic Boundaries in the
consolidated statements
206
102-47
List of material topics 206
102-48
Restatements of information 206
102-49
Changes in reporting 206
102-50
Reporting period 206
102-51
Date of most recent report 206
102-52
Reporting cycle 206
102-53
Contact point for questions regarding the report 206
102-54
Claims of reporting in accordance with the GRI Standards 206
102-55
GRI content index 208-215
102-56
External assurance 203-205
GRI Index
GRI [102-55] continued
211
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
MANAGEMENT APPROACH
GRI 103 103-1
Explanation of the material topic and its Boundary 47, 207
103-2
The management approach and its components 53, 59, 68, 72, 74, 77, 79,
85, 89, 91, 92, 95, 100, 105
103-3
Evaluation of the management approach 47, 79, 89, 93
ECONOMIC
ECONOMIC PERFORMANCE
GRI 201 201-1
Direct economic value generated and distributed SDG 8, 9 45, 218
201-2
Financial implications and other risks and opportunities
due to climate change
SDG 13 Principle 7 103
MARKET PRESENCE
GRI 202 202-1
Ratios of standard entry level wage by gender compared
to local minimum wage
71, 219
INDIRECT ECONOMIC IMPACTS
GRI 203 203-1
Infrastructure investments and services supported SDG 9 63, 64
ANTI-CORRUPTION
GRI 205 205-1
Operations assessed for risks related to corruption SDG 16 Principle 10 The company has not
separated corruption as
a risk factor in its overall
risk assessment
205-2
Communication and training about anti-corruption
policies and procedures
SDG 16 Indicator partially
reported 93
205-3
Confirmed incidents of corruption and actions taken SDG 16 91, 92
GRI Index
GRI [102-55] continued
212
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
TAX
GRI 207 207-1
Approach to tax
SDG 1, 10,
17
Principle 10 96, 97
207-2
Tax governance, control, and risk management
SDG 1, 10,
17
97, 98
207-3
Stakeholder engagement and management of concerns
related to tax
SDG 1, 10,
17
98
207-4
Country-by-country reporting 99
ENVIRONMENTAL
MATERIALS
GRI 301 301-1
Materials used by weight or volume
SDG 8,
SDG 12
Principle 8,
Principle 9
Indicator partially
reported 55, 219
Not applicable to UK
as InPost UK does not
collect the data
301-2
Recycled input materials used SDG 8,
SDG 12
Data not applicable for
InPost UK and Mondial
Relay as there are no
such materials or data
are not collected 55, 219
ENERGY
GRI 302 302-1
Energy consumption within the organisation
SDG 7, 8,
12, 13
Principle 8,
Principle 9
Indicator partially
reported 46, 53, 220, 221
Not applicable to UK
as InPost UK does not
collect the data
GRI Index
GRI [102-55] continued
213
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
EMISSIONS
GRI 305 305-1
Direct (scope 1) GHG emissions
SDG 3, 12,
13, 14, 15
Principle 8,
Principle 9
Data not collected by
InPost UK in 2021 52, 222
305-2
Energy indirect (scope 2) GHG emissions
SDG 3, 12,
13, 14, 15
Data not collected by
InPost UK in 2021 52, 222
305-3
Other indirect (scope 3) GHG emissions SDG 3, 12,
13, 14, 15
Data not collected by
InPost UK in 2021 52, 222
305-4
GHG emissions intensity SDG 3, 13,
14, 15
52, 223
305-5
Reduction of GHG emissions SDG 13,
14, 15
Data collected only for
Poland 54, 223
WASTE
GRI 306 306-1
Waste generation and significant waste-related impacts 6, 11, 12, 3 Principle 8,
Principle 9
55, 223
306-2
Management of significant waste-related impacts SDG 3, 6,
11, 12
55, 56
306-3
Waste generated SDG 3, 6,
11, 12
55, 224
ENVIRONMENTAL COMPLIANCE
GRI 307 307-1
Non-compliance with environmental laws and regulations SDG 16 92
SOCIAL
EMPLOYMENT
GRI 401 401-1
New employee hires and employee turnover
SDG 5, 8,
10
70, 225, 226
401-2
Benefits provided to full-time employee that are not
provided to temporary or part-time employees
SDG 3,
5, 8
72, 227
GRI Index
GRI [102-55] continued
214
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
OCCUPATIONAL HEALTH AND SAFETY
GRI 403 403-1
Occupational health and safety management system SDG 3,
8, 16
Principle 1 72
403-2
Hazard identification, risk assessment, and incident
investigation
SDG 8 72, 73
403-3
Occupational health services SDG 8 72
403-4
Worker participation, consultation, and communication on
occupational health and safety
SDG 8, 16 Principle 1 73
403-5
Worker training on occupational health and safety SDG 8 73
403-6
Promotion of worker health SDG 8 73
403-7
Prevention and mitigation of occupational health and safety
impacts directly linked by business relationships
SDG 8 73
403-8
Workers covered by an occupational health and safety
management system
SDG 8 72
403-9
Work-related injuries
SDG 3,
8, 16
73, 228
403-10
Work-related ill health SDG 3,
8, 16
74
TRAINING AND EDUCATION
GRI 404 404-1
Average hours of training per year per employee SDG 4, 5,
8, 10
Indicator partially
reported 72, 228
404-2
Programmes for upgrading employee skills and transition
assistance programmes
SDG 8 72
404-3
Percentage of employees receiving regular performance and
career development reviews
SDG 8 Principle 6 72, 229, 230
GRI Index
GRI [102-55] continued
215
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Standard
number
Disclosure
number
GRI Standards
2018/2016
Non-financial
assurance
SDGs UN Global
Compact
Page/Comments
DIVERSITY AND EQUAL OPPORTUNITY
GRI 405 405-1
Diversity of governance bodies and employees
SDG 8, 5 Principle 6 18, 71, 231, 232
405-2
Ratio of basic salary and remuneration of women to men SDG 8, 5 Principle 6 Data for InPost UK and
Mondial Realy could not
be reported 71, 113, 233
NON-DISCRIMINATION
GRI 406 406-1
Incidents of discriminations and corrective actions taken SDG 8, 5,
SDG 16
Principle 6 92
CHILD LABOUR
GRI 408 408-1
Operations and suppliers at significant risk for incidents of
child labour
SDG 8, 16 Principle 5 Indicator partially
reported 105
FORCED OR COMPULSORY LABOR
GRI 409 409-1
Operations and suppliers at significant risk for incidents of
forced or compulsory labour
SDG 8, 16 Principle 5 Indicator partially
reported 105
PUBLIC POLICY
GRI 415 415-1
Political contributions SDG 16 Principle 10 89
CUSTOMER PRIVACY
GRI 418 418-1
Substantiated complaints concerning breaches of customer
privacy and losses of customer data
SDG 16 Principle 1 95, 234
SOCIOECONOMIC COMPLIANCE
GRI 419 419-1
Non-compliance with laws and regulations in the social and
economic area
SDG 16 92
GRI Index
GRI [102-55] continued
216
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI Index
GRI [102-55] continued
SASB index
Metric code Metric Page
TR-AF-110a.1 Gross global scope 1 emissions
51
TR-AF-110a.2 Discussion of long-term and short-term strategy or plan to manage scope 1 emissions, emissions reduction targets, and an analysis
of performance against those targets
48, 51
TR-AF-310a.1 Percentage of drivers classified as independent contractors
46
TR-AF-310a.2 Total amount of monetary losses as a result of legal proceedings associated with labour law violations
92
TR-AF-430a.2 Total greenhouse gas (GHG) footprint across transport modes
222
TR-AF-540a.1 Description of implementation and outcomes of a Safety Management System
72
217
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [102-8]: Information on employees and other workers
Headcount
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Total employees 3,946 2,672 93 48 3,937 4,284
Total female permanent employees 788 601 41 17 290 269
Total male permanent employees 725 552 52 31 838 785
Total female temporary employees 1,076 676 0 0
2,809*
280
Total male temporary employees 1,357 843 0 0 2,950
Total female full-time employees 1,855 1,270 41 17 294 260
Total male full-time employees 2,075 1,390 52 31 1,369 1,425
Total female part-time employees 9 7 0 0
2,274*
8
Total male part-time employees 7 5 0 0 2,591
Total contractors 4,707 5,329 3 1 n/a n/a
Total female contractors (mandatory contract) 0 0 2 0 n/a n/a
Total male contractors (mandatory contract) 5 2 1 1 n/a n/a
Total female contractors (commission contract) 121 233 0 0 n/a n/a
Total male contractors (commission contract) 362 724 0 0 n/a n/a
Total female contractors (internship contract) 2 0 0 0 n/a n/a
Total male contractors (internship contract) 3 0 0 0 n/a n/a
Total female contractors (self-employment) 43 39 0 0 n/a n/a
Total male contractors (self-employment) 231 201 0 0 n/a n/a
Workers under supervision or/and seasonal workers (without division into women and men) 3940 4040 0 0 n/a n/a
Methodology: All entities are included in the calculation besides InPost Italia Srl. Calculations based on data coming from the internal ERP system and local data files collected by responsible person. Dates of 31.12.2021 and 31.12.2020 respectively.
* No gender division, total value.
GRI Index
GRI [102-55] continued
218
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [201-1]: Direct economic value generated and distributed
2021 2020
1 Direct economic value generated 4,581,881,486 2,514,369,537
Revenues
4,581,881,486 2,514,369,537
2 Economic value distributed 2,232,866,122 561,604,445
Operating costs 0 0
Employee wages and benefits
606,285,439 255,309,825
Payments to providers of capital
1,371,453,436 198,902,164
Payments to government
252,788,685 106,118,755
Community investment
2,338,561 1,273,700
3 Economic value retained 2,349,015,365 1,952,765,092
Economic value generated presents the wealth produced by the Company and its impact on key stakeholders. It is a sum of economic value retained and economic value distributed.
Please be aware that the data presented in the table is not consistent with EBITDA.
All entitites included in the calculations. Data collected from entities donations and sponsorship as well as internal Accounting program.
About the
Report
219
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
About the Report
continued
GRI [202-1]: Ratios of standard entry level wage by gender compared to local
minimum wage
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Ratio of the female entry level wage of the organisations to the minimum wage 1.14 1.06 1.73 1.54 1.00 1.00
Ratio of the male entry level wage of the organisations to the minimum wage 1.14 1.06 1.40 1.63 1.00 1.00
GRI [301-1]: Materials used by weight or volume
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Total exploitation of cardboards in [t] 0 0 n/a n/a 852 67
Total exploitation of plastics in [t] 0 0 n/a n/a 643 669
Total exploitation of polyester in [t] 0 0 n/a n/a 39 0
Total exploitation of stretch foil [t] 11.64 0 n/a n/a 0 0
Total exploitation of paper [t] 36.28 32.16 n/a n/a 17 15
Methodology Entities included: Integer.pl S.A., Integer Group Services sp. z o.o., InPost sp. z o.o., InPost Paczkomaty Sp. z o.o., Mondial Relay Societe par Actions Simplifee (operation in France). Stretch foil exploitation calculated in line with Biosystem
database. Rest of the data was based on invoices.
GRI [301-2]: Recycled input materials used
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Total weight of used poly mailers in t 456 0 n/a n/a n/a n/a
Total weight of recycled poly mailers in t 127 0 n/a n/a n/a n/a
220
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
About the Report
continued
GRI [302-1] Energy consumption
within the organization
Mondial Relay Société par Actions Simplifiée
MWh GJ
2021 2020 2021 2020
Non-renewable sources Natural gas
2,891 2,218 10,407.6 7,984.8
Diesel oil
2,020 1,630 7,272 5,868
Total
4,911 3,848 17,679.6 13,852.8
Purchased electricity Electricity
5,572 4,637 20,059.2 16,693.2
Total
5,572 4,637 20,059.2 16,693.2
Total energy
consumption
10,483 8,485 37,738.8 30,546
221
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
About the Report
continued
GRI [302-1] Energy consumption within
the organization
InPost S.A. and PL subsidiaries
MWh GJ
2021 2020 2021 2020
Non-renewable sources Natural gas 36,607,10 16,728.82 131,785.55 60,223.75
Petrol (gasoline) 3,907.55 3,103.10 14,067.16 11,171.17
Fuel oil 73.81 103.27 265.72 371.76
Diesel oil 3,719.21 2,747.99 13,389.14 9,892.77
Total 44,307.66 22,683.18 159,507.58 81,659.45
Purchased electricity from renewable
energy sources
Green Certificates 211.99 0 763.16 0
Total 211.99 0 763.16 0
Purchased electricity and heating Electricity (offices) 230.62 397.10 830.23 1,429.56
Electricity APM 21,366.51 14,881.94 76,919.45 53,575.00
Electricity branches
(estimated)
11,475.60 6,983.56 41,312.16 25,140.81
EV fleet 177.00 70.60 637.20 254.16
Heating, including
steam consumption
and cooling
641.15 35.14 2,308.13 126.50
Total 33,890.88 22,368.34 122,007.17 80,526.03
Total energy
consumption
78,410.53 45,051.52 282,277.91 162,185.48
Methodology: Entities included: Integer.pl S.A., Integer Group Services sp. z o.o., InPost sp. z o.o., InPost Paczkomaty Sp. z o.o., Mondial Relay Société par Actions Simplifiée (for Mondial Relay Société par Actions Simplifiée only operations in
Francewere included). Data was not collected for Inpost UK. No energy or fuel contracts are made for InPost S.A. and InPost Technology S.a.r.l.
Calculations based on invoices and data from the Fleet Department. Calculations are based on the database. Some data entries of the calculations are based on estimation i.e. financial data was converted into energy units at average prices in
2020/2021.
KOBIZE calorific values were used.
Density: gasoline - 0.8g / cm3; fuel oil - 0.84g / cm3; diesel oil - 0.84 g / cm3
Natural Gas price: 2020 - 1.32 PLN / m3, 2021 - 1.43 PLN / m3
Electricity price: 2020 - 0.58 PLN / kWh, 2021 - 0.60 PLN / kWh.
The natural gas consumption in the branches was calculated based on the gas price (73% of the total cost), the remainder was estimated.
Electricity consumption in branches was known for 60% of energy, the rest was estimated.
The total electricity consumption by APMs was based on the energy cost for 85% of electricity, the remaining part was calculated assuming the energy cost of PLN 100 per parcel machine per month for 1700 parcel machines.
222
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [305-1, 305-2, 305-3]: GHG emissions in tCO
2
e
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
Activity Type 2021 2020 2021 2020 2021 2020
Stationary combustion 6,658.85 3,055.58 n/a n/a 489.4 368
Mobile combustion 1,931.77 1,469.84 n/a n/a 509.2 409
Hydroflurocarbons (HFCs) 181.72 53.89 n/a n/a 0 0
Scope 1 - Total 8,772.34 4,579.31 n/a n/a 998.6 777
Purchased electricity - location based 24,928.98 16,638.24 n/a n/a 304.1 183
Purchased electricity - market based 24,771.05 16,638.24 n/a n/a 304.1 183
Purchased heat and steam 227.58 12.47 n/a n/a 0 0
Scope 2 - location based + heat and steam 25,156.57 16,650.71 n/a n/a 304.1 183
Scope 2 - market based + heat and steam 24,998.63 16,650.71 n/a n/a 304.1 183
Purchased goods and services 15,494.10 1,357.32 n/a n/a 6424 5,415
Capital goods 5,753.33 3,208.65 n/a n/a 1,526.7 1,359
Fuel-and energy-related activities (not included in scope 1 or scope 2) 0 0 n/a n/a 235.9 277
Upstream transportation and distribution 176,427.92 154,181.47 n/a n/a 47,799.7 46,696
Waste generated in operations 1,423.92 754.36 n/a n/a 119.5 81
Business travel 73.84 30.81 n/a n/a 30.1 41
Employee commuting 2,542.86 2,560.04 n/a n/a 1,707.8 1.31
Downstream leased assets 0 0 n/a n/a 15.9 0
Investments 5,694.93 1,429.32 n/a n/a 0 0
Scope 3 - Total 207,410.90 163,521.96 57,859.5 47,103.084
Total 241,339.81 184,751.98 59,162.2 48,063.1
Biogenic emission 0 0 32 25
Methodology: Entities included: Integer.pl S.A., Integer Group Services sp. z o.o., InPost sp. z o.o., InPost Paczkomaty Sp. z o.o., Mondial Relay Société par Actions Simplifiée (for Mondial Relay Société par Actions Simplifiée only operations in
Francewere included). Data was not collected for Inpost UK. No energy or fuel contracts are made for InPost S.A. and InPost Technology S.a.r.l.
Calculations are based on Greenhouse Gas Protocol. Calculations for InPost SA are made in the GHG Emissions Calculation Tool. Calculations for Mondial Relay Société par Actions Simplifiée were based on the Base Carbone
®
ADEME database. GWP
values from the IPCC AR5 Report were used. Calculations take into account local (national) conditions concerning, inter alia, emissivity of electricity and heat generation (URE, KOBIZE). Gases included in the calculation - CO
2
, HFC.
The year 2020 was adopted as the base year, as this year was the first time the carbon footprint calculation was performed.
Consolidation criterion: 100% financial and operational.
About the Report
continued
223
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [305-4]: GHG emissions intensity
InPost SA and PL
subsidiaries
Mondial Relay
(French operations)
2021 2020 2021 2020
(Numerator) Absolute GHG emissions (in tons of CO
2
equivalent) 241,340.08 184,751.78 59,162.2 48,063.1
Selected denominator (parcels) 424.3m 307.7m 145m 12.2m
GHG emissions intensity ratio t 0.000568781 0.000600413 0.000408015 0.000419814
GHG intensity not calculated for UK operations due to lack of available data.
GRI [305-5]: Reduction of GHG emissions
InPost SA and PL
subsidiaries
2021 2020
Decrease in emissions due to purchase of electric vehicles in CO
2
e 356.9 3.4
Decrease in emissions due to purchase of green certificates in CO
2
e 195.5 0
GRI [306-1]: Waste generation and significant waste-relate impacts
InPost SA and PL
subsidiaries
2021 2020
Quantity of Foil packaging in t 0 2,104
Quantity of cardboard packaging, foil packaging in t 1,827 0
About the Report
continued
224
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [306-3]: Waste generated
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
Headcount
2021 2020 2021 2020 2021 2020
Total weight of hazardous waste in t
(Waste from non-regulatory shipments)
28 22 n/a n/a n/a n/a
Total weight of non-hazardous waste in t
12,740 7,573 n/a n/a n/a n/a
Of which:
Mixed municipal waste 11,104 6,479 n/a n/a n/a n/a
Paper and cardboard packaging 1,253 752 n/a n/a n/a n/a
Plastic packaging 383 342 n/a n/a n/a n/a
Total weight of waste in t
12,769 7,595 n/a n/a n/a n/a
About the Report
continued
225
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [401-1]: New employee hires and employee turnover
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Total new employee hires 1,865 1,401 83 29 277 407
Total female new employee hires 812 578 38 10 70 127
Total male new employee hires 1,053 823 45 19 207 280
Total new employee hires < 30 years old 1,027 758 33 3 132 185
Total new employee hires within the age group 30-50 791 600 47 25 129 190
Total new employee hires within the age group 50+ 47 43 3 1 16 32
Rate of new employee hires 47.2% 52.4% 89.2% 60.4% 24.6% 38.6%
Rate of female new employee hires 43.5% 45.2% 92.7% 58.8% 24.1% 47. 2%
Rate of male new employee hires 50.6% 59.0% 86.5% 61.3% 24.7% 35.7%
Rate of new employee hires < 30 years old 59.8% 64.5% 103.1% 42.9% 43.0% 63.4%
Rate of new employee hires within the age group 30-50 39.0% 44.7% 82.5% 73.5% 19.8% 32.6%
Rate of new employee hires within the age group 50+ 23.4% 27.9% 75.0% 14.3% 9.4% 17.9%
Total employee turnover
1,023 574 38 10 199 283
About the Report
continued
226
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [401-1]: New employee hires and employee turnover
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Total female employee turnover 422 227 14 6 48 90
Total male employee turnover 601 347 24 4 151 193
Total employee turnover < 30 years old 523 262 12 2 80 142
Total employee turnover within the age group 30-50 466 284 21 7 96 125
Total employee turnover within the age group 50+ 34 28 5 1 23 16
Rate of employee turnover 25.9% 21.5% 40.9% 20.8% 17.6% 26.9%
Rate of female employee turnover 22.7% 17.8% 34.2% 35.3% 16.6% 33.5%
Rate of male employee turnover 28.9% 24.9% 46.2% 12.9% 18.0% 24.6%
Rate of employee turnover < 30 years old 30.5% 22.3% 37.5% 28.6% 26.1% 48.6%
Rate of employee turnover within the age group 30-50 23.0% 21.2% 36.8% 20.6% 14.8% 21.4%
Rate of employee turnover within the age group 50+ 16.9% 18.2% 125% 14.3% 13.5% 8.9%
Methodology: All entities are included in the calculation besides InPost Italia Srl.
New hires rate: Data calculated using the headcount method according to the formula: number of employees (employment contract) employed in 2021/ number of all employees (employment contract), as of 31.12.2021 and 31.12.2020 respectively.
Turnover rate: Data calculated using the headcount method according to the formula: number of employees (employment contract) who left in the year 2021/ number of all employees (employment contract), as at 31.12.2021 and 31.12.2020
respectively. Data collected in HR systems and local data files collected by responsible person. For Mondial Relay employees we count only for permanent employees (no data for temporary available).
About the Report
continued
227
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [401-2]: Benefits provided to full-time employees that are not provided to temporary or part-time employees
InPost SA and PL subsidiaries InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Provided benefits Same as 2020 Life insurance – group life
insurance
Health care – the employer
provides funding in the amount of
PLN 21/month for each employee
One day off for internship.
Additional days off depending on
the length of service at the Capital
Group, over 3 years – 1 day, over
6 years – 2 days, over 10 years – 3
days.
Multisport card. Co-financing PLN
22.84/month to the card.
Additional insurance for
employees who, due to the type
of work they perform, are at risk of
infection with SARS-CoV-2
Additional health care for the Key
Personnel – the employer provides
full financing for each eligible
employee
Healthcare Benefit option for all,
Dental Plan
Staff Discounts
with retailers
Extended paid holiday
Maternity Pay Benefit
Paid sick leave
Paid holiday + statutory Pension.
Paid Sick leave
Paid holiday
+ statutory
Pension. The
holiday offered in
2020 was above
the statutory
minimum (20
days).
Same as 2020 Profits sharing
Health care
Life insurance
About the Report
continued
228
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [403-9]: Work-related injuries
InPost SA and PL
subsidiaries
Integer Groupe
Services
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020 2021 2020
Minor accidents 47 45 5 0 0 394 395
Serious accidents 0 0 0 0 0 0 0
Rate of recordable work-related injuries 1.25 1.36 0.49 0.22 50.99 32.54
Methodology: Entities included: InPost Technology S.a.r.l, Mondial Relay Société par Actions Simplifiée, Integer.pl S.A., Integer Group Services sp.z o.o., InPost sp. z o.o., InPost Paczkomaty Sp. z o.o. and temporary employment agencies.
H&S reports do not present data for Inpost S.A. and Inpost UK Limitted.
Data collected separately for Poland and France (number of incidents and worked hours). Rate of recordable work-related injuries = (Number of recordable work-related injuries/number of hours worked) x 200,000.
GRI [404-1]: Average hours of training per year per employee
Women
PL subsidiaries
Men
PL subsidiaries
2021
2020
2021
2020
Average training hours per employee by gender 12.3 1.6 14.7 2.0
Middle
management
Other employees
2021 2020 2021 2020
Average training hours per employee by employee category 26.4 17.3 10.4 0.7
About the Report
continued
229
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [404-3]: Percentage of employees receiving regular
performance and career development reviews
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Percentage of female employees in Management Board receiving regular
performance reviews
0% n/a
n/a n/a 100% 0%
Percentage of female employees in Management Board receiving regular
career development reviews
0% n/a
Percentage of male employees in Management Board receiving regular
performance reviews
100% n/a
n/a n/a 100% 0%
Percentage of male employees in Management Board receiving regular
career development reviews
0% n/a
Percentage of female employees in Senior Management receiving regular
performance reviews
100% n/a
n/a n/a 61.0% 96.9%
Percentage of female employees in Senior Management receiving regular
career development reviews
0% n/a
Percentage of male employees in Senior Management receiving regular
performance reviews
100% n/a
n/a n/a 97.0% 100%
Percentage of male employees in Senior Management receiving regular
career development reviews
0% n/a
Percentage of female employees in Middle Management receiving regular
performance reviews
47% n/a
n/a n/a 60.0% 100%
Percentage of female employees in Middle Management receiving regular
career development reviews
100% n/a
About the Report
continued
230
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [404-3]: Percentage of employees receiving regular
performance and career development reviews
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Percentage of male employees in Middle Management receiving regular
performance reviews
40% n/a
n/a n/a 98.0% 92.0%
Percentage of male employees in Middle Management receiving regular
career development reviews
57% n/a
Percentage of female other employees receiving regular performance
reviews
16% n/a
n/a n/a 69.6% 93.9%
Percentage of female other employees receiving regular career
development reviews
16% n/a
Percentage of male other employees receiving regular performance reviews 17% n/a
n/a n/a 79.4% 78.8%
Percentage of male other employees receiving regular career development
reviews
20% n/a
Percentage of all female employees receiving regular performance
reviews
19% n/a
n/a n/a 65.6% 95.1%
Percentage of all female employees receiving regular career
development reviews
100% n/a
Percentage of all male employees receiving regular performance reviews 20% n/a
n/a n/a 83.3% 81.6%
Percentage of all male employees receiving regular career development
reviews
100% n/a
About the Report
continued
231
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [405-1]: Table 1 – Diversity of employees – Age and sex
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Percentage of female employees 47.2% 47.8% 44.1% 35.4% 25.7% 25.6%
Percentage of male employees 52.8% 52.2% 55.9% 64.6% 74.3% 74.4%
Percentage of employees <30 years old 43.5% 44.0% 34.4% 25.4% 27.2% 27.9%
Percentage of female employees <30 years old 20.1% 20.1% 16.1% 3.4% 7.2% 6.5%
Percentage of male employees <30 years old 23.4% 23.9% 18.3% 22.0% 20.0% 21.4%
Percentage of employees in the age group 30-50 51.4% 50.2% 61.3% 74.0% 57.7% 55.3%
Percentage of female employees in the age group 30-50 25.0% 25.9% 24.7% 25.0% 15.0% 15.3%
Percentage of male employees in the age group 30-50 26.4% 25.1% 36.6% 49.0% 42.7% 40.0%
Percentage of employees within the age group 50+ 5.1% 5.8% 4.3% 0.6% 15.1% 16.8%
Percentage of female employees within the age group 50+ 2.1% 2.5% 3.2% 0.3% 3.6% 3.8%
Percentage of male employees within the age group 50+ 3.0% 3.3% 1.1% 0.3% 11.5% 13.0%
Methodology for Table 1: Data includes employees (employment contract) as of 31.12.2021 and 31.12.2020 respectively.
About the Report
continued
232
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [405-1]: Table 2 – Diversity of employees – Categories
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Percentage of Senior Management female employees 0.1% 0.1% 2.2% 3.2% 3.5% 3.1%
Percentage of Senior Management male employees 0.6% 0.6% 5.4% 9.6% 6.8% 6.4%
Percentage of Middle Management female employees 4.6% 4.1% 7.5% 12.9% 5.2% 6.2%
Percentage of Middle Management male employees 7.0% 4.6% 15.1% 25.0% 13.0% 13.9%
Percentage of female other employees 40.4% 43.4% 34.4% 16.3% 17.0% 16.2%
Percentage of male other employees 47.3% 47.2% 35.4% 33.0% 54.3% 54.2%
Methodology for Table 2: Data includes employees (employment contract and self-employed (B2B)) as of 31.12.2021 and 31.12.2020 respectively.
GRI [405-1]: Table 3 – Diversity of governance bodies
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Percentage of female members of governance bodies 16.7% 16.7% 0.0% 0.0% 20.0% 20.0%
Percentage of male members of governance bodies 83.3% 83.3% 0.0% 0.0% 80.0% 80.0%
Percentage of female employees in Management Board 0.0% 0.0% 0.0% 0.0% 20.0% 20.0%
Percentage of male employees in Management Board 100.0% 100.0% 0.0% 0.0% 80.0% 80.0%
Percentage of female employees in Supervisory Board 28.6% 28.6% 0.0% 0.0% 0.0% 0.0%
Percentage of male employees in Supervisory Board 71.4% 71.4% 0.0% 0.0% 0.0% 0.0%
Methodology for Table 3: Data includes employees (employment contract and self-employed (B2B)) as of 31.12.2021 and 31.12.2020 respectively.
Overall methodology for GRI 405-1: All entities included in the calculations apart from Locker Inpost Italia srl.
Data collected in HR systems (for Poland - Optima) and local data files collected by responsible persons.
For Mondial Relay employees we count only for permanent employees (no data for temporary).
About the Report
continued
233
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [405-2]: Ratio of basic salary and remuneration of women to men
InPost SA and PL
subsidiaries
2021 2020
Ratio of the basic salary of women to men for Senior Management 102.8% 90.0%
Ratio of the basic salary of women to men for Middle Management 76.4% 77.6%
Ratio of the basic salary of women to men for other employees 83.7% 82.7%
Ratio of the remuneration of women to men for Senior Management 90.3% 75.7%
Ratio of the remuneration of women to men for Middle Management 65.3% 69.1%
Ratio of the remuneration of women to men for other employees 76.5% 76.3%
About the Report
continued
234
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
GRI [418-1]: Substantiated complaints concerning breaches of customer
privacy and losses of customer data
InPost SA and PL
subsidiaries
InPost UK Mondial Relay
2021 2020 2021 2020 2021 2020
Substantiated complaints received concerning breaches of customer privacy: 45 40 n/a n/a 0 0
– Complaints received from outside parties and substantiated by the organisation 40 36 n/a n/a 0 0
– Complaints from regulatory bodies 5 4 n/a n/a 0 0
Total number of identified leaks, thefts, or losses of customer data. 2 2 n/a n/a 1 n/a
Methodology: All complaints for InPost UK are included in InPost SA and PL subsidiaries total.
Please note that we do not maintain a separate register for InPost S.A and InPost UK. Records of data subjects’ requests and complaints are kept separately for InPost Technology S.a.r.l, Integer.pl S.A., Integer Group Services sp.z o.o., InPost sp. z o.o.,
InPost Paczkomaty Sp. z o.o. and Mondial Relay.
About the Report
continued
235
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Non-financial Reporting
Directive (NFRD)
ESG governance – policies, management systems, certifications, due diligence (according to NFRD)
Area InPost S.A./Integer.pl/Integer Group Services/
InPost Sp.zoo/InPost Paczkomaty sp zoo.
InPost UK Mondial Relay
Integrated management system
Integrated
management
system
Integrated Management System/Quality Manual
(KZSZ – Księga Zintegrowanego Systemu Zarządzania) covering:
ISO 9001 – Quality management
ISO 14001 – 2016 – Environmental management
ISO 45001 – Occupational health and safety
ISO 28000 – 2021 – Security management
n/a n/a
Environmental issues
Environment
policy
Integrated Book Management System/Quality Manual
(KZSZ – Księga Zintegrowanego Systemu Zarządzania)
n/a Regulatory energy audit NF EN 16247
Standart 2015-2019,
Waste sorting 5 streams Decree 2016-
288 2021
Regulatory GHG Assessment 2018
ISO 14 001, 50 001 n/a n/a
Description of the business model has
been presented in the Strategic Report
(page 24) as well as in the ESG Report
(section THE IMPACT WE HAVE AND
ROLE WE MAY PLAY FOR SUSTAINABLE
DEVELOPMENT).
Principal risks including ESG ones,
linked to the InPost’s operations,
Business relationships, products or
services that are likely to cause adverse
impact, and how the entity manages
those risks have been presented in
the Governance Report (section Risk
management).
Bases of ESG governance (policies,
Management systems, certifications,
due diligence) for material matters
including environment, social and
employee matters, respect for human
rights, anti-corruption and bribery
have been presented in the tables
below. Outcomes and key performance
indicators have been presented in the
Section GRI TABLES – DETAILED ESG
INDICATORS.
Full NFRD index:
236
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Non-financial Reporting
Directive (NFRD)
continued
Area InPost S.A./Integer.pl/Integer Group Services/
InPost Sp.zoo/InPost Paczkomaty sp zoo.
InPost UK Mondial Relay
Employee issues
Human resource
management
Code of Conduct 2021 Code of Conduct 2021 Labour Code,
Road transport collective agreement
(IDCC 16)
Human
Resources
supporting
policies
MBO regulations
Working Regulations
Teleworking Regulations
Remuneration Policy
Bonus Policy
Sickness policy 2021
Redundancy policy 2021
Paternity leave policy 2021
Maternity leave policy 2021
Managing underperformance policy
2021
Jury service policy 2021
Holiday policy 2021
Grievance policy 2021
Flexible work policy 2021
Expenses policy 2021
Equal opportunities policy 2021
Employee data protection policy 2021
Disciplinary policy 2021
Dependent leave policy 2021
COVID-19 policy 2021
Bereavement leave policy 2021
Quality of life at F6 professional
equality between men and women,
and disabled workers 2022-2025
Working hours agreement 2017
Difficult work agreement 2021-2024
Agreement on the management jobs
and career path 2020-2023
IT Charter 2019
Home office agreement
2020
Respect for human rights
Code of conduct
for suppliers
Code of conduct for suppliers
2021
Code of conduct for suppliers
2021
Code of conduct for suppliers
2021
Diversity Diversity Policy 2021 Diversity Policy 2021 Diversity Policy 2021
Anti-harassment
and anti-
discrimination
Anti-Harassment and Anti-Discrimination Policy 2021 Anti-Harassment and Anti-
Discrimination Policy 2021
Anti-Harassment and Anti-
Discrimination Policy 2021
Harassment investigation process
2019
237
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Area InPost S.A./Integer.pl/Integer Group Services/
InPost Sp.zoo/InPost Paczkomaty sp zoo.
InPost UK Mondial Relay
Counteracting corruption, bribery (ethical issues)
Code of ethics Code of Conduct 2021 Code of Conduct 2021 Code of Conduct 2021
Anti-corruption
and conflict of
interests
Anti-Corruption Policy Anti-Corruption Policy Anti-Corruption Policy
Carto Risques corruption MR v5 (Risk
assesment) 2020;
Company internal Rules; 2105 Anti-
corruption memo 1998;
InPost compliance rules
2022;
Procédure Embargo v3 (Embargo
procedure) 2019
Gift policy Code of Conduct 2021 Code of Conduct 2021 Procédure Cadeaux 2020
Raising concerns
mechanism
Whistleblowing Policy 2021 Whistleblowing Policy 2021 Otto group Code of ethics 2019
Whistleblowing Policy 2021
Insider Trading Insider-Trading Policy 2021 Insider-Trading Policy 2021 Insider-Trading Policy 2021
Occupational Health and Safety
Health and Safety
policies
Integrated Book Management System/Quality Manual (KZSZ – Księga
Zintegrowanego Systemu Zarządzania)
Health and Safety policy 2021 Committees for Health, Safety and
Working Conditions (CSE);
conditions commission (CSSCT)
2018 – 2022
ISO 45001 n/a n/a
Non-financial Reporting
Directive (NFRD)
continued
238
OUT OF THE BOX | www.inpost.eu
InPost S.A. | Annual Report & Accounts 2021
InPost out of the box
Management report
Sustainability report
Financial statements
Corporate governance
About the report
Area InPost S.A./Integer.pl/Integer Group Services/
InPost Sp.zoo/InPost Paczkomaty sp zoo.
InPost UK Mondial Relay
Product quality
Quality
management
system
Integrated Book Management System/Quality Manual (KZSZ – Księga
Zintegrowanego Systemu Zarządzania)
n/a n/a
ISO ISO 9001 n/a n/a
Quality
management for
couriers
Quality Policy (F_KZSZ 1 – Polityka Zintegrowanego Systemu Zarządzania) n/a n/a
Social issues
CSR and
sponsorship
Marketing communication policy 2021 n/a n/a
Risk management
Enterprise risk
management
Enterprise risk management policy Business continuity plan (MR Plan
de continuité de l’activité V 1.1 Coro-
20200312) 2020
Cyber security issues
Personal Data
Security
Personal Data Security Policy IT Charter 2019
GDPR 2018
Information system security policy
(PSSI Politique de sécurité du SI)
Non-financial Reporting
Directive (NFRD)
continued