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OUR MISSION
Making the technological changes that are transforming our everyday lives more accessible to
everyone in their homes and businesses.
The ongoing digital revolution is transforming the world, shaking up society while disrupting usage patterns.
Digital technologies are spreading faster and faster, and at the heart of this transformation, more rapid-
response services are needed to outfit businesses and homes, assist users, and allow everyone to benefit
from the technologies that shape and have become necessary parts of our daily lives.
OUR VALUES
Solutions 30’s values are the principles that guide our approach to working with and supporting our
customers, our employees, our suppliers, and our partners.
Solutions 30 | 2021 Annual report 
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6 BUSINESS SECTORS
We offer rapid-response multi-technology services to help accelerate the digital transformation of the
economy.
A true stakeholder in the digital revolution, Solutions 30 connects businesses and individuals to networks,
installs and maintains digital equipment, and supports end users.
Solutions 30 helps its customers - large international groups - to outsource these activities, which are of
strategic importance, but not a part of their core business. We help them shorten technology roll-out times
and provide end users with continuous and effective support.
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In 2021, against the backdrop of lasting disruptions
due to COVID-19, Solutions 30 continued to pursue
its mission: providing better access to the digital and
connected world on a daily basis.
In a world where the digital transformation, the
energy transition, and new forms of mobility are
becoming more and more important, the growth
potential of Solutions 30’s activities is based on solid
and lasting trends.
Based on the success of its growth strategy in
France and the Benelux region, Solutions 30 has
employed similar strategies in other European
countries, always in pursuit of its goal of long-term
success. Supported by public policies in place at the
European level, Solutions 30’s internationalization
picked up speed in 2021, and it will continue to do so,
paving the way for strong growth in the years to
come.
As part of our commitment to strengthen
Solutions 30’s organizational structure to help
meet our goals, we were happy to bring on
Pascale Mourvillier and her audit and finance
skills at the end of 2021 as the newest member of
our Supervisory Board. We are committed to
expanding the expertise of our board as part of
Solutions 30’s strategy to protect its long-term
growth and sustainable value creation.
Solutions 30 is at a turning point in its growth and
the Supervisory Board is supporting the
Management Board more than ever to help us
sustainably and responsibly achieve our goals.
Alexandre Sator
Chairman of the Supervisory Board
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After two years of unprecedented disruption, due to
the pandemic, Solutions 30 has proven to be sound
and its activities are firmly positioned in markets with
solid growth opportunities. We can therefore look to
the future with confidence.
Our 2021 financial figures show that Solutions 30 is
engaged in both transitional and fast-growing markets.
In France, after a decade of strong growth driven by
installation activities, we are now shifting to focus on
the market’s maintenance needs, which will eventually
occupy a large portion of our staff. In other European
countries, we are increasing our market share in the
booming telecom and energy sectors.
The energy and digital transitions are picking up pace,
driven by unprecedented European-level recovery
measures. Economic recovery has become even more
of a priority to meet sustainable development and
sovereignty goals, issues that the war in Ukraine have
thrown into sharp relief.
 
This means that plans to roll out 5G, install fiber-optic
cable, improve access to renewable energy sources,
as well as the rise of electric mobility have created
significant new demands that Solutions 30 is perfectly
positioned to meet.
For Solutions 30, 2022 will be a year of ramping up
rollouts across Europe while also solidifying our
proven and successful business model. For this, I
would like to thank all our employees, who continue to
show their commitment, ensuring Solutions 30’s
success.
Never in our nearly 20-year history have we had such
a positive outlook, nor on such a scale across all our
markets. We are energized, focused, confident, and
determined to achieve our mission: building an
international group that can partner with even the
largest European clients and that is ready to add a
new chapter of growth to its history.
Gianbeppi Fortis
Chairman of the Management Board
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•Securing high-volume contracts
through multi-year partnerships
with major technology groups
from various business sectors
•Standardizing interventions to
maximize economies of scale
•Adding to our knowledge base in
real time to constantly increase
service providers’ expertise and
effectiveness
•Sharing skills and technical
resources
•Optimizing travel
•Reducing call-out lead times
•Automating repetitive and time-
consuming tasks to better focus
on customer satisfaction
•Simultaneous planning and
optimization in real time for
schedules and itineraries
•Integrating new staff members
quickly, ensuring fast and
efficient onboarding
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DIGITAL TRANSFORMATION
Networks are the foundation of the digital revolution,
and so are always being pushed to meet new
needs:
•More screens and simultaneous connections,
content that takes up more and more space, the
general adoption of video conferencing,
streaming, and remote working.
•Connected cities, Industry 4.0, autonomous
vehicles, smart buildings, connected objects,
and soon, edge computing.
Fixed and mobile networks are adapting and
expanding. High and ultra high-speed, fiber-optic
and 5G connections are changing the way we live,
the way we get around, the way we work, and the
way we have fun. During the pandemic, more
demands were placed on networks than ever
before, with everyone trying to stay connected to
their studies, their job, and their loved ones.
Today, countries across Europe are upgrading their
telecommunications networks to increase their
performance. Solutions 30 is ready to support
national service providers with roll-outs, subscriber
connections, and adopting new technologies.
ENERGY TRANSITION  
Energy efficiency, European energy sovereignty,
and renewable energy have become critical
issues, as energy producers feel the effects of the
geopolitical context and the looming climate crisis:
•Installing smart electricity and gas meters to
better predict and reduce energy
consumption.
•Adapting networks that were designed to
draw power from a limited number of
production sites, but that are now connected
to a growing number of widely distributed
producers.
•Installing charging stations to support the
growth of electric mobility.
Other growth opportunities for Solutions 30
include expanding recharging infrastructure to
accelerate the rise of electric mobility, tapping the
solar potential of unused sites, such as roofs,
open areas, and parking lots, and installing
connected objects to help manage energy
consumption.
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By making technological
innovations that can change
our daily lives more widely
available, both at home and
at work, we are helping to
make the economy more
inclusive and sustainable.
Our strong growth has
allowed Solutions 30 to
make important
commitments to job
creation. The men and
women who work with us
daily are the foundation of
our success.
To promote further growth
and to develop new skills,
Solutions 30 has launched a
training program for young
people without degrees or
those looking to change
professions, making it easier
than ever to join the
company.
Solutions 30 always aims for
excellence when it comes to
the safety of people and
property, which is why it
sought out certification
under ISO 45001:2018
Occupational Health and
Safety Management
Systems).
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Contents
1.
1.1.
1.2.
1.3.
1.4.
1.5.
1.6.
2.
2.1.
2.2.
2.3.
3.
3.1.
Governance framework
3.2.
3.3.
3.4.
4.
4.1.
4.2.
4.3.
5.
5.1.
5.2.
5.3.
6.
6.1.
6.2.
6.3.
6.4.
6.5.
6.6.
6.7.
Solutions 30 |  2021 Annual report
13
Group information and risk factors
1.1.
1.2.
1.3.
1.4.
1.5.
1.6.
Solutions 30 |  2021 Annual report
14
1. GROUP INFORMATION AND RISK FACTORS
Solutions 30 is a European leader in rapid-response multi-
technology services. Solutions 30 operates in structurally
buoyant markets whose growth is supported by two major
trends: the digital transformation and the energy transition.
Backed by a scalable and profitable business model and
solid competitive advantages, the group has experienced
tremendous growth. From €125.2 million in 2015, the
company’s revenue has grown to €874.0 million in 2021,
resulting in an average annual rate of growth of nearly
40% for this period.
In the coming years, Solutions 30 will continue to grow at
a rapid rate by seizing any organic or external growth
opportunities that arise from booming markets.
1.1  A history of dynamic and profitable growth
Created in 2003, the Solutions 30 group’s revenue
reached €874.0 million at the end of 2021.
2003-2007: A national player mainly active in information
technology and telecommunications
PC30, the company that eventually became the Solutions
30 group, was founded in France in 2003, with the goal of
providing services to Internet service providers (ISPs) and
other telecommunications players, such as installing
modems, personal computers, or routings, as well as
assistance with how to use them. To finance its growth,
the company went public in 2005 on Euronext Paris’
Euronext Access. 
Between 2005 and 2007, in a market that was undergoing
a restructuring, the company signed its first partnerships
with major French Internet service providers (Alice,
Orange, 9 Telecom, Club-Internet, etc.), who wanted to
outsource their user service activities. The company saw
its revenue grow exponentially, and in 2007, just 4 years
after its creation, it was earning €30.1 million in revenue.
2008-2014: Going international and developing services
for new markets
While its competitors sought to move up the value chain
by providing IT services, PC30 focused on its existing
range of rapid-response multi-technology services and on
expanding into new business sectors and geographic
markets. In 2008, PC30 established its first international
subsidiary in Italy. In 2009, PC30 ramped up its
international expansion by establishing itself in the
Benelux region and focusing on new business segments.
The energy sector was the primary focus at a time when
France was announcing a massive plan for installing next-
generation electricity meters.
In 2010, PC30, which had €54.7 million in revenue,
became Solutions 30, highlighting its ability to offer its
customers integrated solutions. Solutions 30 shares were
transferred to Euronext Growth.
The group continued to develop, growing both organically
and through acquisitions. It gradually positioned itself as
the center of a highly fragmented market. The objective
was to reach as quickly as possible a critical size that
would enable it to create a dense network of technicians,
maximize economies of scale, and amplify the profitability
of its model.
2015-2020: Accelerated growth, birth of a rapid-response
service champion
In 2015, Solutions 30 entered a period of especially rapid
growth, signing two major contracts in France: for the roll-
out of smart electricity meters and of ultra-fast Internet
(optical fiber). The group has been growing at an average
rate of more than 40% per year, with revenue rising from
€125.2 million in 2015 to €819.3 million in 2020. This
dynamic and profitable growth has allowed Solutions 30 to
accelerate its expansion abroad.
During this time, the group made some strategic
acquisitions in France, Germany, and the Benelux region,
and won a bid to take over as outsourcer the service
business of Belgian cable service provider Telenet, a
contract worth €70 million annually that enabled Solutions
30 to a reach critical size in the Benelux region. At the
same time, Solutions 30 consolidated its growth drivers in
Italy and Spain. In 2019, the group expanded to Poland by
acquiring two companies with a combined revenue of €21
million. At the end of 2020, the group expanded to the
United Kingdom, acquiring Comvergent, a company that
had developed a range of multi-technical services for
installing and maintaining mobile networks, with €17.5
million in revenue.
In July 2020, the company’s shares were transferred to
Compartment A of the Euronext Paris exchange, and
Solutions 30 was also added to the SBF 120.
2021: The duplication of the French model continues while
the geographic mix evolves
Although 2020 was defined by the COVID-19 pandemic,
Solutions 30 proved its resilience and continued to post
double-digit growth figures. In 2021, the group began to
re-balance its activities geographically. Until now, most of
the group’s growth has been driven by France, but the
Benelux region, Italy, and even Spain are showing signs of
dynamic market growth. Overall, Solutions 30 is tapping
into favorable market momentum, thanks to the
acceleration of the digital transformation and the energy
transition, supported by post-COVID recovery plans of an
unprecedented scale throughout Europe. The duplication
of the group’s French success is beginning to materialize.
Solutions 30 | 2021 Annual Report
15
Sustained growth trend continues
Over the last 18 years, Solutions 30 has become a European leader in rapid-response multi-technology services.
In 2021, 58% of revenue was generated in France, compared to 64% a year earlier.
1.2  The European leader in rapid-response multi-technology services
Solutions 30 helps its customers - large international
corporations - to outsource activities that are difficult to
make profitable, but are of strategic importance: rolling
out, installing, and maintaining digital equipment and
providing end-user support. Solutions 30 offers a complete
range of rapid-response multi-technology services to
major international technology companies from six
different business sectors: Telecoms, Energy, IT, Retail,
Security, and the Internet of Things. The group’s 15,000
expert technicians work directly with users (individuals or
companies) on behalf of the large corporations they
represent. This makes them the key to creating a positive
user experience and to managing the customer
relationship.
Since its inception, Solutions 30 has proven itself to be a
trustworthy partner, one whose growth is based on its
ability to provide high quality services, faster and more
efficiently than if its clients provided them internally. The
group is active in seven geographical regions: France,
Italy, the Iberian Peninsula, Germany, the Benelux Region,
Poland, and, since the end of 2020, the United Kingdom.
A network of 15,000 technicians spread over seven geographical regions
An efficient business model as the foundation of the group’s success
Solutions 30 | 2021 Annual Report
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Solutions 30’s business is based on pooling skills and
technical resources, and on being able to intervene rapidly
wherever it is located.
The group’s profitability relies on a virtuous circle business
model that is based on three fundamental drivers of
efficiency:
1. High and recurring call-out volumes. High volumes
allow us to normalize and standardize call-outs,
maximizing synergies and economies of scale, while
enriching a broad knowledge base. Combining these
elements increases call-outs’ economic and technical
efficiency and guarantees their quality.
2. A dense network of technicians. Rapid-response
service and geographical coverage are the keys to
guaranteeing very short response times. Also, especially
when combined with large volumes, denser geographical
coverage makes more operations profitable, since
transport times between two call-outs will be shorter.
3. Powerful IT tools to automate scheduling and
optimization tasks simultaneously and in real time.
This proven business model, combined with strong
operational processes, has demonstrated its ability to
generate growth and profits. It serves as a solid example
of the kind of development that can be easily duplicated in
new geographic regions and market sectors.
A standardized service platform deployed across six complementary business sectors
The group has ensured high call-out volumes by entering
into several partnerships with leading industrial and
service companies (e.g. Orange, Enedis, and HP),
beginning with the telecommunications and IT sectors. To
maximize economies of scale, Solutions 30 has expanded
its model and service platform to other related sectors:
energy and digital TV in 2009, security and retail in 2011,
and the Internet of Things in 2018. Technicians are now
able to perform call-outs in several different industries.
2003
2003
2009
2011
2011
2018
Date of entry into
the sector
TELECOMS
IT
ENERGY
RETAIL
SECURITY
IoT
Dedicated services
for high- and ultra-
fast Internet and
telecoms
Installation, user
support, and
maintenance for IT
hardware and
infrastructure
Dedicated services
to install and
perform
maintenance on
smart meters and
connected objects
for the energy sector
and smart buildings
Installation and
maintenance of
dedicated point-of-
sale equipment and
systems, and of
payment terminals
in particular
Installation,
maintenance, and
technical support for
security systems
and equipment
Installation and
maintenance
of connected
equipment in
other business
sectors.
The “Idea Lab”
of the group
TELECOMS
Solutions 30 started in the telecommunications sector,
assisting individuals and helping them connect to the
Internet just as ADSL technology was being rolled out. As
networks have continued to evolve, the fact that Solutions
30 is able to intervene quickly and across a wide
geographical area has allowed it to expand its activities to
include service providers, which it now helps with the roll-
out of broadband and ultra-fast Internet networks.
While last mile digital services - especially connecting
households to existing networks - remains the core of its
expertise, Solutions 30 has created an internal structure
that also allows it to get involved in these projects sooner,
as early as the initial roll-out phase. This position allows
the group to capture and secure strong competitive
positions for winning recurring connection contracts.
Solutions 30 | 2021 Annual Report
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Today, this business mostly involves the installation and
maintenance of DSL, cable, and FTTH connections for
end users in single-family homes, apartment buildings,
and offices. The group’s technicians also provide support
for the use of these technologies. Depending on the needs
of its key accounts and the market, Solutions 30 may be
asked to undertake more advanced call-outs on network
infrastructure. In such cases, the company does its best to
outsource these services out to infrastructure specialists.
The telecom business has historically grown rapidly,
driven by the roll-out of ultra-fast FTTH (optical fiber)
networks. Solutions 30 has helped make France’s Ultra-
Fast Broadband Plan a success, rapidly installing the
fiber-optic network across the country. This expertise has
given Solutions 30 the skills it needs to enter European
markets that are still in the start-up phase, just as the
French market reaches maturity.
Thanks to its relationships with the main players in the
telecommunications market, Solutions 30 is now also
getting involved in mobile networks and has carried out its
first call-outs related to the roll-out of 5th generation (5G)
networks, an activity with considerable growth potential. 
At the end of 2021, the telecommunications sector
accounted for approximately 75% of the group’s revenues
ENERGY
The Solutions 30 group generates 13% of its consolidated
revenues through its work with major European energy
companies. Today, this mostly means the installation and
maintenance of smart meters. In France, the group has
installed around 25% of all Linky electricity meters on
behalf of Enedis, as one of its leading partners. In
Belgium, Solutions 30 has installed roughly 40% of all
smart electricity meters, on behalf of the Flemish service
provider, Fluvius.
Throughout Europe, the installation and maintenance of
electric vehicle charging stations, solar panels and, to a
lesser extent, home automation equipment (smart
thermostats and door locks, LEDs, etc.), are also
significant growth drivers for the group. These activities
are supported by the shared understanding that we need
to adopt eco-responsible behaviors, especially in terms of
energy efficiency and reducing our carbon footprint.
As for the budding electric vehicle charging station market,
the group is refining and rolling out its range of services
and establishing contact with a range of players who are
likely to play an important role in this market: energy
producers, car manufacturers, rental companies, charging
station manufacturers, oil companies, and more.
INFORMATION TECHNOLOGY (IT)
More mature, this business is now growing more slowly
than the telecom or energy sectors. It accounts for 8% of
the group’s consolidated revenues and includes all IT
hardware support activities. It is targeted at:
•Large companies, who use its service desk offering
(support and engineers accessible from any
workstation), which includes the implementation of an
optimal workstation architecture, change
management (migration, roll-out, training), and
maintenance (Help Desk support, remote access,
rapid-response support, service management, etc.).
•Individuals and small businesses, who can access
installation, maintenance, and training services for all
the products and services that make up their digital
infrastructure (desktop and laptop computers, printers
and other peripheral devices, software, smartphones,
WiFi terminals, Internet box and triple-play
installation, Internet services, media center, etc.).
With the rise in remote work during the COVID-19
pandemic, Solutions 30’s ability to provide IT support
services in both offices and in private homes has given it a
unique advantage in the sector.
Solutions 30 | 2021 Annual Report
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RETAIL
Under the brand name Money30, this unit focuses on
large accounts and corporate clients. It handles the
installation and maintenance of payment terminals and
any other equipment used to receive or collect payments,
as well as the installation and maintenance of digital point-
of-sale equipment (screens, tablets, terminals, infrared
scanners, etc.). The activity’s growth is driven by point-of-
sale digitalization and on retailers’ need to constantly
streamline the customer experience.
SECURITY
In this field, Solutions 30 works on behalf of alarm and
video surveillance system suppliers, installing and
maintaining connected equipment (alarms, sensors,
cameras, and access control boxes).
IOT (INTERNET OF THINGS)
This activity combines all the group’s other expertise and
serves as a “laboratory” for testing the growth potential of
new activities related to the progressive expansion of
digital technologies to all economic sectors. This activity
notably includes the installation and maintenance of
connected objects related to the health sector, an activity
that could become more important over the coming years.
Revenue is mostly derived from recurring services, split
between new installations and maintenance
Solutions 30 has developed a complete range of services.
The group is involved both in the roll-out and installation of
new digital equipment and in its maintenance. Every year,
approximately 8-15% of the installed base requires
maintenance call-outs. In addition to call-outs in response
to hardware or software failures, other call-outs involve
helping customers to change service providers, helping
subscribers move, and assisting in new home
construction.
While the group is active in markets driven by the roll-out
of telecommunications networks, 57% of group revenue in
2021 still came from maintenance activities, which are
naturally recurring, while 43% came from new
installations.
A large portfolio of loyal key account customers
Across its current geographical coverage region, Solutions
30 has won the loyalty of a large customer base that
includes major European telecom service providers, gas
and electricity suppliers, and the main players in the world
of digital technology.
The group’s relationships with its most important
customers are divided into different contracts, business
segments, and geographical regions, thus reducing its
commercial dependence. When all contracts are taken
together, Solutions 30’s largest customer accounted for
19.9% of its consolidated revenue in 2021.
Customer portfolio concentration:
2021
2020
2019
Largest
customer
20%
24%
20%
Top 5
57%
63%
62%
Top 10
74%
77%
81%
The Solutions 30 teams are fully integrated into the client’s
processes, with the customer and service provider sharing
connected IT systems, dividing certain tasks, pooling their
resources, sharing information, and carrying out additional
sales. This operations model, combined with solid
performance indicators and the signing of multi-year
contracts (3 to 5 years), which are often eligible for tacit
renewal, has enabled Solutions 30 to build long-term
relationships with its customers. This can be seen in the
fact that its attrition rate has remained close to zero since
its creation.
Historically focused on France, the group now conducts
42.0% of its business in other geographical regions to
which it has expanded. By working with its main
customers, Solutions 30 was able to enter new
geographical markets where it is duplicating the business
model that made it so successful in France.
Solutions 30 | 2021 Annual Report
19
Geographic distribution of activity:
IFRS
In millions of euros
Year ended
December 31,
2021
Year ended
December 31,
2020
Total Revenue
€874.0 M€
€819.3 M€
  from France
€507.3 M€
€522.7 M€
from Benelux
€160.4 M€
€136.3 M€
from Other Countries(*)
€206.3 M€
€160.3 M€
(*)Germany, Spain, Italy, Portugal, Poland, and the United Kingdom 
A flexible and reactive organizational structure that uses a unique proprietary tool to continuously optimize structural
efficiency in real time
The group believes that physical proximity is fundamental
for serving its markets and customers efficiently. It allows
us to understand and anticipate customer needs. Also, as
explained above, the density of the technician network is
an essential driver of productivity and performance.
Today, Solutions 30 has a team of 15,000 technicians who
carry out 75,000 call-outs every day. The team just keeps
on growing. The group’s strength lies in its ability to
integrate these new people and to plan, coordinate, and
optimize their call-out schedules. To manage these
logistics, but also to make the process easily reproducible
and with the goal of constantly enriching its knowledge
base, the group has developed a unique IT platform, the
backbone of its organization. This platform ensures that
the right skills are available in the right place at the right
time and maximizes the rate of call-outs that are
successful on the first visit.
S30.net: The backbone of group efficiency
                   
Solutions 30 | 2021 Annual Report
20
S30.net is Solutions 30’s operational management tool,
which can be connected to its customers’ IT systems. This
central platform automates any task that can be
automated, especially the receipt of call-out requests
(tickets) generated by the customer, call-out scheduling,
technician route optimization, logistics issues that are
specific to each call-out (ordering and shipping hardware,
providing tools), and billing for the services that are
provided.
Solutions 30’s field teams are connected to this tool, which
also facilitates remote support for technicians and hosts a
knowledge base that is updated in real time to anticipate
any problems and to make call-outs more efficient. By
automating many repetitive tasks, S30.net reduces human
resource requirements, especially for all operations
management and back-office functions.
The group focuses most of its investments on this tool,
which is strategically important, given how essential it is
for the company to operate smoothly. To ensure the best
possible operating conditions, 24/7 availability and perfect
control, this platform is managed and updated by a team
of around 100 people, including 35 in-house employees.
This team works to both maintain and further develop this
platform, constantly adding new features and systems.
Some of these features serve to continuously increase
task automation, including first-level support. Others focus
on enriching the end-user experience and are made
available to the customer as white-label products.
For example, the team developed a module that drew
direct inspiration from collaborative platforms to track
when technicians arrive and evaluate customer
satisfaction rates. The group has also recently developed
an augmented reality solution that allows on-site teams to
access optimal support on call-outs or when something
unexpected happens. The goal is to improve call-out
effectiveness and first-time success rates. Solutions 30 is
constantly striving to improve its tools, keeping an eye on
market needs and working with start-ups if need be. This
was the case, for example, when a new operational
process optimization solution was implemented that used
a visual automation platform to analyze images taken by
technicians using artificial intelligence algorithms. The goal
is to help the technicians in their work and to indicate any
anomalies to them in real time.
Mobile application for monitoring technician activity (career path, exchanges, customer reviews, etc.)
This proprietary software platform is designed to be highly
scalable and to interface quickly and easily with all types
of customer systems.
Solutions 30 regularly invests in technological innovations
for its IT platform, with the goal of supporting the
continuous optimization of its technicians’ activity and
improving the group’s profitability.
Solutions 30 | 2021 Annual Report
21
The development teams are based both in regions where
the group provides services, as well as in more remote
locations, based on the availability of developers who
have the required technological skill sets.
While Solutions 30 has a commercial presence throughout
Europe, it has always turned to remote teams to handle
any support tasks that can be done remotely.
Thus, while technicians and key managers are naturally
present in all the European countries where the group
operates, support activities are based in regions where
costs are lower.
Optimized cost structure
Solutions 30’s IT system is based on a fully redundant and
secure cloud architecture, is subject to regular testing, and
includes specific measures to ensure business continuity
in the event of a problem (disaster recovery plan, backup,
and redundancy). It operates in compliance with current
cybersecurity norms and standards.
The internal organization and procedures comply with the
General Data Protection Regulations (GDPR) that came
into force on May 25, 2018, and are subject to regular
audits from the group’s customers.
This structure makes Solutions 30 more competitive. The
group has created a solid organizational base that can be
used as a starting point for the development of new
activities or new geographic markets. S30.net is the heart
of what makes this system successful, acting not only as a
driver of operational efficiency that makes it easy to
duplicate the Solutions 30 model and that supports its
growth, but also as a tool for increasing customer loyalty,
guaranteeing a constantly expanding range of services.
Solutions 30 | 2021 Annual Report
22
1.3  A proven growth strategy with four key pillars
The density of the Solutions 30 technician network is the
key to the group’s success, guaranteeing its
competitiveness. Solutions 30 therefore focuses on high-
volume markets, working to maximize volume effects while
also minding its capacity for honoring its commitments.
The group has built its dynamic growth on four key pillars:
Sector diversification
To increase its volumes, the group has pursued a strategy
of sector diversification, capitalizing on its field teams’
strengths and on its multi-technology skill base. By
expanding into new complementary growth markets, it has
been able to diversify its risks, while also taking advantage
of solid growth opportunities.
The group focuses on high-volume markets:
•That require rapid-response technological call-outs,
and therefore, a dense network of technicians
•Whose growth is driven by underlying trends and in
which the group’s ability to handle rapid load increases
can set it apart
For example, the energy sector, which the group has been
interested in since 2009 and which was its first sector
diversification target, has been contributing to Solutions
30’s revenues since 2015. This sector now accounts for
roughly €112 million in revenue, or 13% of the group’s
consolidated revenue.
Geographic diversification
To confirm its position as a first entrant and to consolidate
barriers to entry for competing companies, Solutions 30
has earned the loyalty of its customers by offering them
support across several European countries. In general, the
group will expand into a new country in partnership with a
customer, after analyzing the market’s potential and the
assessing the group’s ability to deploy its model there.
Solutions 30 often targets countries that border regions
where it is already active, which have proven growth
potential, and whose accessibility and population density
make it possible to expect profitability levels that are in line
with group standards. This is how Solutions 30 expanded
into Italy, the Iberian Peninsula, the Benelux region,
Germany, Poland, and recently the United Kingdom. Now
that it has such a strong European base, the group plans
on improving its coverage within each of these regions.
Targeted acquisitions
Densifying the territorial network and geographic
diversification have also required targeted acquisitions to
achieve optimal density more quickly. Solutions 30
operates in markets that are still highly fragmented, and
where customers want to reduce the number of partners
they work with. Thanks to its size, Solutions 30 is the
natural center for any such market, giving it plenty of
opportunities and a strong initial negotiating position. The
success of the group’s external growth policy is based on
its in-depth knowledge of new markets and proven
procedures. As the clear, natural unifier of a market in
which it is the most active player, Solutions 30 has a long
list of potential targets and a regular flow of new
opportunities. Most of the transactions are carried out
directly, without intermediaries, and are financed by bank
loans, or sometimes with equity, depending on the type of
transaction.
The group’s acquisitions are also often supported by its
customers, and in such cases, Solutions 30 pursues
negotiations to acquire the target and to improve the
conditions of its agreements with customers at the same
time, especially in terms of assigned volumes. Over the
years, successive acquisitions have strengthened the
group’s presence in its core segments, allowing it to
successfully capitalize on its historic markets and solidify
its business model.
With some thirty acquisitions completed to date, valued
between 4 and 6 times EBITDA, Solutions 30 has proven
expertise and an excellent track record in terms of
accretive acquisitions. Such transactions have allowed the
group to generate a substantial volume of business, worth
roughly €315 million, along with a level of profitability that
is likely to rise rapidly, given the immediate effects of any
new synergies. Indeed, since its very first acquisition more
than 10 years ago, the group has gained the necessary
expertise to efficiently integrate its acquisitions. It has
developed internal procedures that make it possible to
improve operational efficiency quickly after an acquisition
and to implement a shared set of standard practices,
especially in terms of financial performance and
generating operating cash flows.
Examples of recent and logical acquisitions:
Solutions 30 | 2021 Annual Report
23
Summary table of various group acquisitions
Years
Targets
Country
Sector
REVENUE (€M)
2009
Smartfix 
Netherlands
IT + Telecom
3
2009
Anovo-on-site 
France
IT
4
2009
Sogeti (user platform)
France
IT
11
2011
MPS 
France
IT
5
2011
Odyssée 
France
IT + Retail
5
2011
Agemis 
France
IT
3
2013
Form@Home 
France
IT + IoT
4
2013
CIS Infoservices 
France
IT + Telecom + Retail
20
2013
Mixnet 
Italy
IT
5
2013
B&F 
Germany
IT + Telecom
4
2014
Connecting Cable 
Germany
IT + Telecom
5
2015
Rexion 
Spain
IT
5
2016
Autronic 
Spain
IT + Telecom
12
2016
Atlantech
France
Energy
5
2016
JFS
Belgium
IT + Telecom
20
2017
ABM 
Germany
Telecoms
12
2017
CPCP 
France
Telecoms
53
2018
Saltò 
Spain
Telecoms
14
2018
Sotranasa 
France
Telecoms + Energy
59
2018
Vitgo
Spain
Telecoms
7
2019
Provisiona 
Spain
Telecoms
2
2019
i-Projects
Netherlands
Telecoms + Energy
13
2019
CFC
Italy
IT
5
2019
Sprint Field Services (Telekom Uslugi)
Poland
Telecoms
6
2019
Byon
France
Telecoms
2
2019
Worldlink
Germany
Telecoms
2
2020
Algor
Italy
Telecoms
4
2020
Brabamij
Belgium
Telecoms + Energy
6
2020
Comvergent
UK
Telecoms
18
2021
Byon Fiber
Portugal
FTTH Design Office
0.1
Total (approximate)
311
Unique operational structure
The tools described above have allowed the group to grow
quickly. While Solutions 30’s business is not very capital-
intensive, it does depend on the men and women in the
field. Fast-growing revenues have therefore also been
accompanied by a similar rise in the number of
employees.
The group is structured to absorb very sustained growth.
Beyond the central role of S30.net, which, as explained
above, connects all the field teams, the group’s structure
is based on identical operational structures for all business
sectors and countries. This creates synergies and
economies of scale by promoting the adoption of best
practices within the group.
Today, Solutions 30 is a multicultural group with an
international management team that blends
complementary skills and works to make customer service
Solutions 30 | 2021 Annual Report
24
an integral part of the company’s structure. Many tasks
have been automated to reduce the costs of various
centralized functions and maintain a flexible and
responsive structure capable of adapting quickly. Above
all, this automation allows Solutions 30 to concentrate its
efforts on field teams, who are the ones whose work
guarantees customer satisfaction.
Both salaried technicians and subcontractors - who make
up 30-50% of the field teams depending on the country
and provide the flexibility the group needs to operate
smoothly - undergo a demanding and clearly defined
selection, recruitment, and training process. Solutions 30
has strict operational procedures that were reinforced in
2021 (see sections 2 and 4.2), integrated training centers,
and specific monitoring tools. The group works hard to
transfer its expertise, know-how, and skills, helping to
maintain a high rate of customer satisfaction and
guaranteeing that the services it offers are standardized
and consistent.
The Solutions 30 group will continue to pursue this proven
strategy over the short and medium term. Solutions 30 will
continue to prioritize growth, with the goal of achieving
critical mass in all the geographic areas where it operates,
while also maintaining strict cost control measures. The
group will continue to rely on a resource allocation model
that gives priority to operational activities and that is
managed to constantly maximize efficiency. Priority is
clearly given to managing growth and the group’s ability to
meet its customers’ operational requirements. Throughout
2020 and 2021, even with the pandemic, this model and
philosophy have shown their resilience and flexibility, and
they will remain fundamentally encoded in the group’s
DNA.
Solutions 30 has now reached a size that requires more
internal structure. To shore up its fundamentals and
consolidate its growth drivers, the group has committed to
an improvement plan that will allow it to better manage
operational processes, risks, and governance. This plan is
described in detail in sections 2 and 4.2 of this annual
report.
Already positioned in structurally buoyant markets,
Solutions 30 is looking to consolidate its leadership and to
seize any growth opportunities that may arise. At the same
time, the group is securing its execution capacity while
preserving its flexible organizational structure so it can
absorb the ramp-up of future contracts.
Solutions 30 is in a unique position and has excellent
growth opportunities in high-potential markets. The
group is now focused on crossing the symbolic
benchmark of €1 billion in revenue.
1.4  Competitive position of the company
As explained above, Solutions 30 operates in a highly
fragmented market, where one of the main growth factors
is major technology groups’ desire to outsource their rapid-
response service activities. The group’s main competitors
are therefore its customers’ internal departments. This is
particularly true of telecom service providers, major energy
companies, and IT hardware manufacturers. However,
these internal departments are not designed to attract new
customers or to expand into new business sectors. Such
services, which lie on the periphery of most groups’ core
businesses, are difficult to make profitable, which has
driven an underlying trend towards outsourcing.
As the first entrant into the rapid-response multi-
technology services market, Solutions 30 is the only player
in the sector that can undertake service visits to private
homes and that is active across a wide range of business
sectors and geographic regions. Solutions 30 faces very
little direct competition. Because the group has already
captured these markets, the barriers to entry are high,
especially since Solutions 30 has 19 years of expertise
and a solid reputation. 
In Europe, the other players pursuing similar activities to
Solutions 30 are therefore highly variable. They include:
•Subsidiaries or internal departments of major
technology groups, energy suppliers, or equipment
manufacturers
•Multi-technology groups involved in infrastructure
projects, thus upstream of Solutions 30, including
SPIE, Engie, Vinci, and Eiffage
•Multi-technology service providers that specialize in
each activity sector, including Circet, Constructel,
Homeserve, Eltel, and Sogetrel
•A few national-level companies that work in a limited
number of activity sectors, including Onefield,
Proxiserve, Renew IT, and Scopelec
•Many small- and medium-sized local and regional
companies, whose strategy is based on niche
expertise or on their proximity to their customers.
Solutions 30 | 2021 Annual Report
25
1.5  Structurally buoyant markets
As the European leader in rapid-response multi-
technology services, Solutions 30 operates in dynamic
markets whose structure allows the group to capitalize on
its assets to solidify its position.
As explained above, the group is involved in both
installation and maintenance activities. Because they are
recurring, maintenance activities historically account for
between 60% and 80% of the group’s revenue, depending
on cyclical changes in the market.
In terms of installation activities, the maturity of the
targeted markets differs from one country to another.
Indeed, while the technologies in question are broadly the
same across Europe, investment decisions are made at
the national level, whether by governments or private
sector companies. This is an advantage for the group,
which can leverage its experience in more advanced
regions to test and solidify its services locally, before
duplicating them elsewhere more effectively. The group’s
goal is to offer the same services and to expand its
network of technicians across all markets, in all the
countries where it operates.
To better achieve this goal, the group is organized by
country and divided into three geographical regions:
France, Benelux, and Other Countries. Local managers
are responsible for expanding the group’s activities to
include all relevant markets (Telecom, IT, Energy, Retail,
Security, and IoT).
Solutions 30 | 2021 Annual Report
26
In millions of euros
Year ended
December 31,
2021
Year ended
December 31,
2020
Telecom
359.8
374.9
IT
45.8
38.7
Energy
80.9
88.2
Retail
16.2
17.0
                Security
3.0
2.7
Internet of Things
1.6
1.2
Total revenue from France
507.3
522.7
% of Total Revenue
58.0%
63.8%
Telecom
120.2
108.9
IT
8.8
9.4
Energy
24.6
8.3
Retail
0.8
1.0
Security
6.1
8.7
Total revenue from the Benelux
160.4
136.3
% of Total Revenue
18.4%
16.6%
Italy
46.8
27.5
Spain
53.1
39.0
Germany
63.3
67.2
Poland
24.9
25.0
UK
18.2
1.5
Total revenue from Other Countries
206.3
160.3
% of Total Revenue
23.6%
19.6%
Total Revenue
874.0
819.3
1.5.1. Main business sectors
This section will introduce the markets in which the group
operates, as well as the geographical regions it targets,
with a focus on the activities with the greatest potential for
growth:
•Telecoms :
Building on its successful roll-out of ultra-fast Internet
in France, the group has the solid experience and
substantial competitive advantages it needs to
increase its market share significantly in European
countries where this technology’s penetration rate
remains low. The roll-out of 5th generation mobile
networks is also an important growth opportunity for
the group, which has begun to offer its services in this
market.
•Energy:
The transition to electric mobility and renewable
energy sources creates important revenue
opportunities for Solutions 30, which has developed
services dedicated to the installation and
maintenance of charging stations for electric vehicles,
especially for individuals and small businesses, as
well as solutions for installing solar panels as a B2B
or B2B2C service. Installing smart networks and
meters is also an important growth opportunity.
•Information Technology (IT):
Solutions 30 provides IT support services to direct
business customers and works on behalf of major IT
manufacturers to support their customers. Already
somewhat mature, this market still has significant
growth potential, and in a context where working
remotely is on the rise, the density of the Solutions 30
network of technicians is an asset.
•Internet of Things (IoT):
The group is involved in the installation and
maintenance of connected objects, such as home
automation devices. Smart homes are an important
source of potential growth for the group, which should
benefit from the increase in the number of connected
objects in the home. Smart cities, logistics,
transportation, and Industry 4.0 are also sectors
where smart objects are likely to proliferate.
Solutions 30 | 2021 Annual Report
27
Télécoms
The group’s historic first market, the telecom sector
remains one of its most important markets. Already the
cornerstone of the digital revolution, networks are
increasingly called upon to serve new purposes. The
widespread use of Internet video streaming, the
proliferation of content, the rise of remote work, the growth
of online shopping, and the digital transformation at large
that is affecting all areas of the economy have caused
network data transmission volumes to skyrocket. These
underlying trends are forcing service providers to
constantly adapt their infrastructures to offer the most
comprehensive network coverage and ever faster
connections. This is the context that surrounds the roll-out
of fiber-optic cables (FTTH) in Europe. However, despite
encouragement at the European level and in individual
countries, the uptake of fiber-optic connection by
households is still relatively low. In the seven member
states of the European Union and the United Kingdom,
only 24% of households have fiber-optic connections,
though 44% are eligible for them. This creates a
considerable growth opportunity for Solutions 30.
There are also very large disparities between the various
countries in which Solutions 30 is present. Spain has the
highest coverage rate, with more than 70% of households
connected to the fiber-optic network, and nearly 90% of
households eligible for such a connection. In comparison,
only 8% of German households are connected to fiber
optic service, while 22% of households are eligible.
As of the end of December 2021, the group had generated
€344 million in revenue from the roll-out and maintenance
of FTTH connections, while the installation and
maintenance of other broadband Internet technologies
(ADSL, coaxial, etc.) accounted for €315 million in
revenue.
To strengthen its position as the leading player in the
sector and to expand its territorial coverage, the group
made several strategic acquisitions since 2018:
•Complete acquisition of Sotranasa, a diversified local
service provider with a strong presence in southern
and southwestern France.
•Acquisition of the Spanish company Saltó
Telecomunicaciones S.L., a top-tier partner of the
Spanish telecom service provider Masmovil, and of
Grupo Magaez Telecomunicaciones, a top-tier partner
of Vodafone in Spain.
•Acquisition of Janssens Field Services.
•Acquisition of Sprint’s call-out business and the
assets of the Polish company Elmo in order to enter
the telecoms market in Poland.
•100% acquisition of Comvergent Ltd., a transaction
that brought Solutions 30 into the British market.
In 2018, the group signed an outsourcing partnership with
the Belgian company Telenet that led to the creation of
Unit-T, a joint venture owned 70% by Solutions 30 and
30% by Telenet. Unit-T, which relies on a network of 1,500
technicians, operates mostly under a service contract with
Telenet, worth €70 million annually.
The telecom sector remains a major driver of growth for
the group. The ongoing health crisis has accelerated the
roll-out of ultra-fast infrastructure throughout Europe, with
an ever-growing number of projects attempting to bring
several large European countries up to speed in terms of
digital technology. These projects are driven both by
economic stimulus plans and by the growing need for
better connections:
•In France, where the group has become a recognized
leader, the roll-out of the FTTH network is supported
by the government’s France Très Haut Débit (France
Ultra-Fast Broadband) Plan. At the end of 2021, 29.7
million locations were covered (eligible for a fiber
connection), for a total coverage rate of 70%, and the
country already has 13.4 million fiber subscribers, i.e.
45% of eligible households or 32% of all locations.
•In Germany and Poland, the market is opening slowly,
with new large-scale investment plans being
announced. The growth dynamic should become
even more favorable starting in the second half of
2022, given the low FTTH technology penetration rate
in these markets. The number of eligible and
subscribed households will increase exponentially
over the coming years.
•In Spain, the market is already well established. The
number of households eligible for fiber-optic
connection is very high, giving providers an incentive
to convert their broadband subscribers to ultra-fast
broadband to recover their investments more quickly.
A €2.3 billion plan was announced that would cover
100% of the country by 2025.
•In Italy, the creation of a single network that combines
the TIM and OpenFiber networks was approved on
September 1, 2020, with the EU providing €6.7 billion
for the country to roll out its fiber network. The large-
scale roll-out of ultra-fast Internet has already begun.
Although the historic provider remains unstable and
there have been various changes to governance
structures, this market saw high growth rates in 2021.
These rates should remain high in the years to come.
•Finally, in the Netherlands, the group is carefully
studying opportunities for consolidation. 
Ultimately, in the European ultra-fast Internet market, there
are several trends that stand out:
•Public incentives have been stepped up with the
pandemic to support the roll-out of FTTH technology
throughout Europe. Recovery plans worth €14 billion
have already been put into place for the
telecommunications sector (FTTH and 5G). Countries
only have a limited time to invest these European
subsidies, which has made a fast roll-out even more
important.
•In countries where traditional service providers have
been slow to roll out their FTTH networks, alternative
providers have stepped in, launching the transition to
FTTH networks.
•The regions where the group operates are teeming
with new opportunities. The experience and strong
competitive position that the group has built up in
France are important tools for capturing growth in
these markets.
Solutions 30 | 2021 Annual Report
28
The current market is estimated to include 142.5 million households that are eligible for a fiber connection, but
that are not yet connected.
Source : IDATE for FTTH Council EUROPE - September 2021, except France: Arcep, March 2022..
With an already strong position in the fixed network
market, the group is now focusing on mobile networks,
while the roll-out of 5th generation (5G) networks has
begun and has already made progress in some countries.
The goal of this technology is to facilitate the use of
autonomous vehicles, to make cities more intelligent, to
better manage industrial activities, logistics and transport,
and to develop new telehealth solutions. Solutions 30 has
started working in this field, especially in Spain. The group
has drawn on its expertise in the telecommunications
sector to build a competitive business offering. Today, it
works on behalf of telecom equipment manufacturers,
preparing existing installations and helping to upgrade
them.
Experts believe that soon, many small additional antennas
(microcells) will be rolled out and that edge computing will
develop to support 5G technology. 5G networks will
handle large volumes of data. To reduce latency, computer
systems will be installed in base stations, close to the
antennas. Solutions 30 believes that it is ideally positioned
to participate in the roll-out and maintenance of these
systems. Due to its territorial coverage, it has a significant
competitive advantage over traditional IT companies,
which do not have field teams and are often based in
densely populated areas.
Currently, the roll-out of this technology has stalled due to
supply chain disruptions and more generally to the
pandemic. Roll-outs will continue over the long term and
5G will only become the leading mobile technology in
2026 (source: Redeye 2021).
Solutions 30 | 2021 Annual Report
29
Energy
By the end of 2021, the group was generating most of its
Energy business revenue in France and Belgium, from the
installation of smart electricity and natural gas meters. The
group has solid growth potential based on three factors:
•The roll-out of smart meters in countries that have not
yet adopted them
•The rise of electric mobility and the need for charging
stations for electric vehicles
•The growth of renewable energy sources, especially
solar energy, and the installation of solar panels
This business segment should benefit directly from
massive investments in the European energy transition,
worth €166 billion in 2020 according to BloombergNEF
(+67% compared to 2019).
Rolling out smart meters
The third “energy package” of European legislation
requires EU member states to oversee the roll-out of
smart meters in their respective countries. This roll-out
may be subject to the condition of a positive long-term
economic cost-benefit analysis (CBA). In terms of
electricity, the goal was to equip at least 80% of
consumers with smart meters by 2020 if the CBA were
positive.
According to the European Commission, the member
states’ commitment is equivalent to an investment of
around €45 billion for installing nearly 200 million smart
electricity meters (covering approximately 72% of
European consumers) and 45 million gas meters (nearly
40% of consumers).
Although estimates vary, the cost of a smart meter
averages between €200 and €250 per customer, while
offering a total benefit per consumer of €160 for gas and
€309 for electricity, as well as an estimated energy
savings of 3%.
Despite these directives, the actual roll-out of smart
meters across the European Union depends on criteria
specific to each member state. These criteria include
regulatory provisions, current standards, and
recommended features to ensure technical and
commercial interoperability and to guarantee data
protection and security.
Thus, each member state has started to roll out smart
electricity meters, but with widely varying time frames and
targets.
Over the last decade, smart meter deployment plans have
been primarily driven by the above-mentioned target of
equipping 80% of consumers by 2020. However,
deployments did not proceed as quickly as planned, and
an EU report published at the end of 2019 indicated that
the initial target would not be met, with only 72% of
households and commercial buildings equipped on time.
•The countries that are furthest ahead are Italy,
Sweden, and Finland. They have reported penetration
rates above 95%, even well before 2020. Italy is even
preparing for the roll-out of a second generation of
smart meters.
•In France, Spain, Luxembourg, or Denmark, roll-outs
are proceeding at a steady pace and these countries
are generally in line with deployment objectives.
•Elsewhere, the roll-out has been slower and the 80%
target will not have been reached by 2020.
•A few countries, including Germany, Belgium, and
Portugal, have chosen not to follow the EU plan, due
to negative economic cost-benefit analyses, and are
instead deploying smart meters selectively.
In France, Solutions 30 has been one of Enedis’ leading
partners since 2015, helping this EDF subsidiary with the
installation of smart electricity meters. It should be noted
that, in France, 95% of electricity meters are operated by
Enedis (formerly ERDF). The group has installed
approximately 25% of smart electricity meters across 23
regions of mainland France. A total of 35 million “Linky”
smart meters are expected to be installed, with 90% of
Solutions 30 | 2021 Annual Report
30
French households having one by the end of 2021. The
annual pace of roll-outs began to slow in 2021, and this
trend should continue in 2022, until this market dies out.
The structure put into place to organize these roll-outs and
the trust-based relationship with Enedis will be important
assets for upcoming projects related to the energy
transition, giving the group a competitive edge.
Given the roll-out options adopted at the national level,
Germany represents a significant growth opportunity for
the group. The German electricity distribution market is
much less centralized than in France, and there is no
national power company like EDF. Germany has also
opted for a selective and phased roll-out: smart meters
have been mandatory for consumers who use more than
10,000 kWh/year since 2017 and will be mandatory for
consumers who use more than 6,000 kWh/year starting in
2020, only becoming mandatory for households after that.
This more selective approach does not prevent electricity
distributors from undertaking their own smart meter roll-out
plans. In 2019, Solutions 30 signed a contract with
Germany’s leading electricity and gas supplier to install
new, smart electricity meters. This initial call for tenders
covered 2.3 million meters. Solutions 30 won about 20%
of this contract and will begin the roll-out in Brandenburg
and Bavaria in January 2020. This success comes on the
heels of the group’s announcement that it had been
selected as a partner in a pilot phase involving the
installation of 44,000 meters in three states: Schleswig-
Holstein, Brandenburg, and Bavaria. Larger scale roll-outs
are not yet fully started underway.
In Italy, almost all planned smart meters have already
been installed. However, most of these smart meters are
first-generation models, installed in the early 2000s, with a
lifetime of 10 to 15 years. The roll-out of a second
generation has already begun. Enel plans to install
approximately 41 million next generation (2.0) smart
meters over a period of 15 years. Approximately 32 million
will be used for this replacement project, while the
remainder will be dedicated to new installations and
specific customer requests. The overall investment
required for this program is estimated to be around €4
billion. Solutions 30 does not want to get involved in this
market since the margins are so thin.
In Belgium, the Flemish service provider Fluvius launched
its smart meter roll-out in March 2021. Unit-T is a
Solutions 30 subsidiary that has installed 40% of Fluvius’
4.3 million meters, making an important contribution to
Solutions 30’s revenue in the region. These installations
should be finished by December 2024.
Electric vehicle charging stations
Climate change has made more eco-responsible and less
polluting behaviors a necessity. As a result, the electric
vehicle market is expected to grow considerably in the
coming years, especially since major car manufacturers
have committed to achieving certain CO2 emission levels
and will face heavy fines as early as 2021 if they do not
meet them. While the range of electric vehicles on the
market has grown considerably, the lack of charging
stations is slowing their spread and the pressure that
countries have put on manufacturers will affect electricity
distribution companies, who will have to roll this equipment
out across Europe quite rapidly. Solutions 30 has the
required skills and certifications to position itself in this
market, thanks to its existing smart electricity meter
deployment activity.
Using data from countries where electric vehicles are
already widely used (Norway and the Netherlands),
Solutions 30 has calculated that the average number of
charging stations per electric vehicle is just over 1.1.
Solutions 30 has therefore positioned itself to provide
installation and maintenance services for electric vehicle
charging stations. The group believes that its model
enables it to be particularly competitive in the market for
installing charging stations in homes and workplaces,
since installing public charging stations requires more
intensive work. If, to meet customer demand, the group
were to enter this market segment, it would outsource the
most complicated part of such projects to specialists.
Estimated share of the
total market (volume)
Location
Characteristics
~ 70%
Home
•In-home installation at a lower cost
•Landlords and homeowners
•Automotive manufacturers, lessors, and fleet owners
~ 20 %
Work
•Installation and fleet managers
•Owners of premises
•High-quality charge / fast charge
•Minor work and maintenance
~ 1 %
Gas stations
•Existing service stations, highways, and others
•New dedicated service stations for electric vehicles
•Quick charge
•Minor work and maintenance
~9 %
Public domain
•Municipalities and public parking lots
•Electrical grid and telecom network managers
•AC and DC charging stations
•Installation and full service
The business model for the electric vehicle recharging
station infrastructure market is being put into place, and
the group is trying to position itself with many of the
stakeholders who are likely to play key roles in this
market: car companies, including manufacturers,
dealerships, rental companies, charging station
Solutions 30 | 2021 Annual Report
31
manufacturers, turnkey solution providers, energy
producers, oil companies, real estate developers, and
municipalities.
Solutions 30 has already signed its first service contracts
in this sector. For example, it has partnered with Enel in
Italy, where it provides maintenance services for existing
facilities. In France, it is the primary partner of Mobilize
Power solutions, which oversees the installation of
charging stations for Renault Group customers. It has also
partnered with EDF to help them deploy their “electric
mobility plan” in Europe and will notably be involved in
installing and maintaining charging stations for homes and
small businesses. The group has also signed a pan-
European partnership with Alfen, a charging station
manufacturer, and with EV Box, a subsidiary of Engie
dedicated to providing electric vehicle charging solutions.
Finally, Solutions 30 works with oil companies and car
manufacturers who want to install charging stations at
their gas stations, car dealerships, or customers’ sites.
Solutions 30 expects the market for electric vehicle
charging stations to grow sustainably and significantly in
the coming years. In France, the Ministry of Economy and
Finance estimates that by 2022, more than 700,000
charging stations will be installed, including more than
600,000 in homes and 75,000 in businesses. By 2030,
around 4 million charging stations will be installed across
France, including more than 3.5 million in homes and
600,000 in businesses. The number of 100% electric or
plug-in hybrid vehicles on the road has gone from less
than 1,000 in 2010 to more than 780,000 in 2021, and
should pass the one million mark in 2022. At the same
time, France has just over 55,000 public charging stations.
This is an increase of +53% in just one year, but it remains
below the government’s target of installing 100,000 public
charging stations before the end of 2021.
On a European scale, the group estimates that by 2025,
more than 6 million charging stations will be installed, and
15 million by 2030. McKinsey estimates that around USD
17 billion in investments are needed to make this a reality
in Europe from 2020 to 2030. In Western Europe, 2.1
million electric or plug-in hybrid vehicles were sold in
2021, accounting for nearly 21% of new car sales.
The energy transition and the rise of renewable energy
sources are also an opportunity for Solutions 30, which
relies on the expertise of its subsidiary Sotranasa to
provide solar panel installation services to businesses and
to private individuals. These services were first offered in
France, where Solutions 30 doubled its solar panel
revenue in 2021 and they will be expanded to cover all of
Europe in the years to come. To date, Solutions 30 has
completed nearly 400 solar panel projects, with a total
installed capacity of 688 MWp. By leveraging synergies
from its skills and expertise in electrical grids, telecom
networks, and residential call-outs, Solutions 30 can take
on solar panel projects of all kinds and sizes. The group
intends to structure its offering in France as it overcomes
its learning curve, since France is one of the European
countries with the highest potential.
In France, there are 1,100 GW of unexploited solar
potential. According to Ademe (the French Environmental
and Energy Efficiency Agency), there are 364 GW of
unexploited rooftop solar potential, i.e. three times more
than all the currently active power plants can produce
(nuclear, coal, gas, and renewables combined). Cerema
estimates that there are a further 775 GW of unexploited
potential in open areas and over parking lots. As of the
end of December 2019, there were just under 10 GW of
solar panels installed across France.
The Solutions 30 group believes that it has the necessary
strengths to eventually thrive in these markets in all the
countries where it operates.
Information Technology (IT)
Solutions 30 offers two types of services dedicated to IT
support:
- Call-out services to install, configure, and deploy
integrated IT solutions, with continuing support and
maintenance services:
•Deployment, maintenance (uptime assurance), and
computer assistance on site or at a workshop for all
types of devices, IT and network hardware, multimedia
equipment
•Workstation management (IMAC - Install, Move, Add,
Change)
- Service desks available at customer sites, providing
rapid-response service:
•Rapid-response multi-device support: handling
requests and incidents in the working environment
•Preventive and curative maintenance for computer and
multimedia equipment
•Custom VIP / Staff services: telephone and in-person
assistance (even at home) 24 hours a day, 7 days a
week
This more mature market is also undergoing significant
changes. As IT hardware has become more affordable, it
has become a replacement market, where logistics skills
are key, rather than a repair and support market, where
technical skills are what makes the difference. Solutions
30 relies on a dense territorial network of itinerant
technicians and high-performance management tools that
enable it to guarantee short response times and
competitive rates. The group primarily targets companies
with many sites across a given territory (banking networks,
large retailers, etc.) or that need to provide rapid-response
residential call-outs (distributors of high-tech and
multimedia products), as well as IT equipment
manufacturers, providing maintenance services on their
behalf.
To accomplish these goals, Solutions 30 relies on the
economies of scale created by its organizational structure,
including:
- Logistics centers that facilitate the provision of various
services, from receiving/sending equipment, to checking,
repairing, configuring, or setting up equipment. These
centers also house customers’ off-site inventory, helping to
guarantee rapid response times.
- Call centers, in countries where the group is present but
also in the Maghreb and Eastern Europe that handle
appointment scheduling, first-level technical support, and
remote troubleshooting.
Solutions 30 | 2021 Annual Report
32
- Proprietary IT tools that make it possible to automate and
track many tasks, enriching the user experience.
Today, there are new needs that have arisen. Cloud
computing, new types of equipment and mobility are
changing users’ needs. Soon, with the rise of 5G,
connected objects and edge computing - including new
applications and new required peripheral devices - will
generate new needs and new opportunities for Solutions
30’s IT business. New peripheral devices will not only
need to be installed, but they will also require rapid-
response maintenance, no matter where they are located.
Luckily, Solutions 30’s core business has already
cultivated the skills needed to capture these new growth
opportunities.
Also, with the rise in remote work during the COVID-19
pandemic, Solutions 30’s ability to provide IT support
services in both offices and in private homes has given it
yet another advantage in the sector.
Internet of Things (IoT)
The rise of the Internet of Things has created significant
growth potential for Solutions 30 since any connected
object requires physical installation and maintenance.
Industry 4.0, smart cities, smart buildings, smart homes,
self-driving vehicles, and connected health are all
concepts that are beginning to take shape as the related
technologies become more affordable and more widely
available. These technological advances help businesses
to increase productivity and they offer individuals major
benefits in terms of savings, health, and safety.
For example, Gartner estimates that the number of
connected objects is expected to triple between 2018 and
2023, rising to 43 billion. IDC expects that investment in
the Internet of Things will increase at an average rate of
13.6% per year through 2022.
The Internet of Things covers a wide array of applications,
since almost everything is connected these days.
Solutions 30 is already active in this market with several
major corporations as customers, including a telecom
service provider that is rolling out a “connected home”
offering, the world leader in online sales, a manufacturer
of connected medical devices, and a manufacturer of
home automation solutions. This sector represents a
major growth opportunity for the group, whose full scope
remains difficult to assess accurately.
1.5.2.  Geographic regions
The Solutions 30 group is firmly rooted in France when it
comes to rapid-response multi-technology services for
both the telecommunications and energy sectors.
Outside of France, the group is active in nine countries:
Germany, Belgium, Netherlands, Luxembourg, Spain,
Portugal, Italy, Poland, and the United Kingdom.
In all these countries, the group is trying to duplicate
the more mature French model. The underlying factors
that shape these markets are similar, with a strong trend
towards the outsourcing of support services. The group
believes that it now has a significant positioning in all the
countries where it operates, even though it has not yet
reached its critical target size outside France and the
Benelux region.
Over the last three years, the revenue breakdown by
country was as follows:
                                                     
 
In millions of euros
Year ended
December 31,
2021
Year ended
December 31,
2020
Total revenue from France
507.3
522.7
Belgium / Luxembourg / Netherlands
160.4
136.3
Germany
63.3
67.2
Spain
53.1
39.0
Italy
46.8
27.5
Poland
24.9
25.0
Total International Revenue
366.7
296.6
Total Revenue
874.0
819.3
                 
France
Between 2015 and 2020, France drove the group’s growth
thanks to (i) the France Ultra-fast Broadband, which
facilitated the rapid roll-out of fiber optics throughout
France and its overseas territories, and to (ii) the roll-out of
smart electricity meters. Both markets have now reached
maturity. Where before they were focused on roll-out,
these markets are now shifting focus to maintenance,
which is naturally a more recurring service. The group’s
growth in France that was based on these existing
activities is evening out, and it is therefore exploring new
opportunities, described above, especially in mobile
telecommunications, electric mobility, and the energy
transition.
Solutions 30 | 2021 Annual Report
33
Once handled internally by large French companies,
support services are now being outsourced more often.
Although the French market is still very fragmented, with
many regional players and few national players,
consolidation is well underway, with customers seeking to
reduce the number of partners they work with at the
national level. Solutions 30 is the natural center of this
market, and its acquisition of Sotranasa and CPCP in
2017-2018 allowed the group to decisively consolidate its
position as partner to three of the top four telecom service
providers in the country.
As part of its strategy of geographic diversification, the
Solutions 30 group has expanded into various European
countries where it should be able to duplicate the business
model it developed in France. As indicated above, the
main criteria for entering a market include the size of the
country, its population density, the group’s ability to
support existing customers, and the maturity of certain key
markets, such as FTTH deployment.
Benelux
In Belgium, Solutions 30 has become one of the main
players in the market for telecommunications sector rapid-
response services thanks to the outsourcing agreement it
signed with Telenet and the creation of Unit-T. Unit-T is a
joint venture whose ownership is split between Solutions
30 and Telenet 70%-30%. Unit-T was created in 2018 and
now employs more than 1,500 people. Unit-T has strong
growth potential, both with Telenet and with other
customers. This can be seen in the major contract that
was signed with Fluvius at the end of 2020 to roll out
smart meters.
Belgium is currently launching its plans to roll out FTTH.
Because Solutions 30 has a proven track record and
dense territorial coverage, it is well positioned to play an
important role in these markets, as demonstrated by the
new framework agreement with Fiberklaar.
In the Netherlands, Solutions 30 is working to strengthen
its presence and territorial coverage. In 2019, the group
acquired a 51% stake in I-Holding BV, parent company of
I-Projects Group, which generates €11 million in revenue
and has 130 technicians installing smart meters and
optical fiber. With just over 23% of homes connected in
2021 and the number of subscribers expected to nearly
double by 2026, the Netherlands represents a source of
growth for the group, just as the second wave of FTTH
network roll-outs is beginning. Our newly signed
framework agreement with Open Dutch Fiber is an
example of this potential. I-Projects Group’s position in
diversified activities also gives it access to the markets of
tomorrow: deploying electric vehicle charging stations and
installing the connected objects that will be the core
features of tomorrow’s smart cities. 
Other Countries
In Germany, Solutions 30 will focus on the
telecommunications market, a prime growth driver, while
also keeping an eye out for opportunities in the energy
and IT sectors. The group entered the German market in
2013 with the acquisition of B+F, followed by the
acquisition of Connecting Cable in 2014. The group then
expanded its regional footprint and consolidated its
presence by acquiring ABM in 2017.
Solutions 30 has historically provided installation and
maintenance services to the country’s three main telecom
service providers. This provides an important advantage in
a market that is undergoing major changes after the third
largest provider, Unitymedia, was acquired in 2019 by its
second largest provider, Vodaphone. Given the current
political climate in Germany and the way the market is
structured, the country has fallen behind in terms of
telecommunications infrastructure. In 2021, 8% of German
households had an ultra-fast broadband Internet
connection. All the major telecom service providers
announced investment programs to roll out FTTH.
According to FTTH Council Europe, Germany should have
25 million FTTH subscribers by 2026, compared to only
3.5 million today. This is therefore a highly promising and
particularly strategic market for Solutions 30 and
investment in FTTH infrastructure is expected to start
ramping up in mid-2022.
In Spain, Solutions 30 boosted its presence by acquiring
Salto Telecomunicaciones and Grupo Magaez in 2018.
After a serious economic slowdown, the group’s activities
have since begun to grow again. The group now intends to
focus on strengthening its relationships with the country’s
main service providers. The group intends to continue
blending organic and external growth by pursuing a
strategy of targeted acquisitions in a highly fragmented
market.
In 2019, the group made the strategic acquisition of
Provisiona, a Spanish company with €3 million in revenue
and 42 employees and that specializes in mobile
networks, especially 5G networks. The group has also
taken over Vitgo Telecomunicaciones, a company with
€8.4 million in revenue. Since then, Solutions 30 has
increased its market share in Spain and deepened its
collaboration not only with telecommunications service
providers, but also with telecom vendors like Ericsson and
Nokia.
In Italy, TIM (Telecom Italia) awarded Solutions 30 a 5-
year €210 million contract to install its fiber network in the
Piedmont and Aosta Valley regions. This strategic
contract, which will be executed in partnership with
Elecnor, who will fulfill and bill for 40% of the contract,
confirms Solutions 30 as one of TIM’s key partners,
helping to secure a future market share in connecting
Italian households to the fiber network. The group is also
continuing its expansion into both electric mobility and
mobile networks in Italy. Solutions 30 acquired a 60%
stake in Algor SRL, which generates a little less than €4
million revenue in the mobile telecommunications sector.
Since 2019, the group has been active in Poland after it
acquired Sprint’s rapid-response telecoms services
business, as well as the assets of the Polish company
Elmo, one of Orange’s trusted partners. The market in
Poland has very attractive fundamentals in terms of size,
population density, and market conditions, as the country
is continuously investing in its digital infrastructure.
Solutions 30 integrated these new activities over the
course of 2024 and the teams were able to develop their
presence in this new, highly promising country, which
generated €24.9 million in revenue by the end of 2021.
In 2020, Solutions 30 expanded to the United Kingdom
when it acquired a 100% stake in Comvergent Ltd., which
generated €17.5 million in revenue in 2019. Created in
Solutions 30 | 2021 Annual Report
34
2005, Comvergent offers a range of multi-technical
services dedicated to rolling out and maintaining mobile
networks. Based near Chester in the North West region of
England, this company works across the United Kingdom
and has partnered with major telecom equipment
manufacturers over the last 10 years, including Ericsson,
Nokia, and Huawei. Since its acquisition by Solutions 30,
Comvergent has expanded into the fixed-line
telecommunications sector, supporting the roll-out of FTTH
in the United Kingdom and positioning itself to get involved
in electric mobility.
In October 2021, Solutions 30 acquired the customer list
and certain assets from Mono Consultants Ltd. Founded in
1997, Mono offers a range of turnkey services to support
the roll-out of mobile telecommunications infrastructure,
from network design to deployment. An important player in
the highly fragmented British market, Mono generated
£41.5 million (€49.0 million) in revenue during the fiscal
year ending on August 31, 2020. During the COVID-19
pandemic, this company did not have the necessary size
or financial resources to handle lower volumes or to meet
the needs of the market as it bounced back. At the end of
August 2021, the company closed out its fiscal year with
£27.8 million (€32.8 million) in revenue. Mono offers its
services across the United Kingdom, with offices in
Glasgow, Manchester, and Milton Keynes. The company
has several loyal and prestigious customers and it works
with major telecom providers and equipment
manufacturers, which make it a good complement for
Comvergent. As of the writing of this annual report, both
companies have been fully integrated and are now
operating under the Solutions 30 brand.
1.6  Environmental, social, and corporate governance (ESG)
Over the past two years, Solutions 30 has focused on
structuring and formalizing its approach to corporate social
responsibility (CSR). This has resulted in significantly
improved ratings from international ESG rating agencies
and the publication last September of its first ESG report,
drafted in accordance with Global Reporting Initiative
(GRI) standards. Published annually, this report is
available to the public in the CSR section of the group’s
website at www.solutions30.com. It contains a detailed
review of Solutions 30’s CSR commitments and policy.
Solutions 30 has also joined the United Nations Global
Compact, the world’s largest voluntary commitment to
CSR and sustainable development.
Combining accessibility and sustainability
Solutions 30’s mission is based on two key pillars that are
driving change in today’s world:
•Making technological developments that are
transforming our daily lives accessible to everyone,
even in critical situations
•Contributing to the emergence of a more sustainable
and responsible economy, with a more limited
environmental impact
As the European leader in rapid-response multi-
technology services, Solutions 30 plays a daily role in the
digital transformation and the energy transition, by
ensuring the rapid deployment of new technologies and
supporting the people who use them.
Solutions 30 | 2021 Annual Report
35
Solutions 30, an employer committed to training
At the end of 2021, the group employed nearly 7,487
people, compared to 7,311 a year earlier. Given the nature
of Solutions 30’s business, the growth curve of its
workforce follows that of its revenues. The group has
historically been one of the most important recruiters in
certain regions.
To support its growth and constantly incorporate new
skills, the group has created a vast training program that
allows it to hire young people without degrees or people
undergoing professional retraining, significantly improving
their employability. The remuneration system, which
includes a variable for measuring an individual’s ability to
achieve quantitative and qualitative objectives,
encourages autonomy and initiative in line with the group’s
values, with customer service at the top of the list. Strong
growth creates a stimulating work environment and
encourages internal recruitment.
In 2021, 168,338 hours of training were provided in
Solutions 30 training centers, through e-learning modules,
or in collaboration with customers and local authorities
(Pôle Emploi, the French State’s unemployment agency).
CSR framework and policy
All of Solutions 30’s activities are built around its
commitment to building a more sustainable economy.
The group helps its customers and its customers’
customers to become more efficient, thus reducing their
environmental impact and their consumption of resources
while also creating value and driving the development of a
more sustainable and responsible economy.
Solutions 30 acts as a digital catalyst, helping individuals
to benefit from the latest technologies by making the
innovations that are transforming our daily lives available
to everyone, both at home and at work.
Every day, Solutions 30’s teams are advancing the digital
transformation and the wider adoption of digital technology
by helping users to make the most of innovations.
This mission relies on a higher understanding of what
providing service means, a concept that guides Solutions
30’s teams in their work and that is reflected in high
customer satisfaction levels.
Solutions 30 aspires to be a responsible corporate citizen
by implementing a concrete and holistic approach to
addressing environmental, social, and governance issues,
taking into account all its stakeholders.
As part of its commitment to sustainable development,
Solutions 30 is implementing a strategy based on the
following six principles:
•Developing innovative services that have less of an
environmental impact and that help to build a more
sustainable and more circular economy
•Facilitating digital transformations by providing access
to technology for corporate and residential customers
•Always striving for excellence when it comes to the
security and safety of people and property
•Promoting youth employment and developing human
potential with training and education
•Improving relationships with stakeholders by being
transparent and committed
•Promoting a culture of integrity within the group
•Involving suppliers and partners in all CSR efforts
through communication, interaction, and active
listening
The six principles that guide the group’s sustainable
development approach were defined based on an analysis
of the key issues. These key issues are areas where
Solutions 30 can have the greatest economic, social, or
environmental impact, or can influence its stakeholders’
decision-making processes.
In this context, Solutions 30’s stakeholders are defined as:
1) customers, 2) users (customers of customers), 3)
employees, 4) shareholders, 5) suppliers, including
subcontractors, 6) regulators and governments, and 7) the
communities to which the group belongs.
The material challenges faced by the group’s sustainable
development approach have been defined using practices
based on international standards.
Review of 2021 commitments
Solutions 30 | 2021 Annual Report
36
CSR highlights in 2021
Throughout 2021, Solutions 30 has continued to promote its CSR policy internally and to spread the word and have it
recognized externally, both at meetings with stakeholders and through the efforts noted above.
The following were the highlights from the year:
•Publication of the group’s first ESG report
•Integration of ESG criteria in the calculation of
remuneration for members of the Group and Country
Executive Committees
•Continuous training and raising awareness among
teams
•Joining the UN Global Compact
•Launch of the GRC (Governance, Risk, Compliance)
plan detailed in Chapter 4.2 of this report
•Updating the materiality matrix
•Participation in the CDP, a non-profit organization that
oversees the global reporting system, allowing
investors, companies, cities, states, and regions to
monitor their environmental impact
Solutions 30 | 2021 Annual Report
37
Risk factors and internal control system
2.1.
2.2.
2.3.
Solutions 30 | 2021 Annual Report
38
2. RISK FACTORS AND INTERNAL CONTROL
SYSTEM
2.1.  Company-specific risk factors
The Solutions 30 group has undertaken a project to
reinforce its internal control since mid-2021. This
transformation phase, with a comprehensive action plan
combining short and medium-term actions, aims to
strengthen the three fundamental pillars of the group’s
management: governance, risk, and compliance. This is a
pragmatic approach that aims to strengthen all the group’s
core processes and ensure that the risk and compliance
framework is fully integrated into Solutions 30’s
operations.
The risks mentioned below are referred to as “residual,”
i.e. there are already measures in place at the group level
to mitigate them.
Risk segmentation and prioritization
To produce the following list, group management worked
on identifying and prioritizing the specific risks facing
Solutions 30, using a two-dimensional approach:
probability that an event occurs (“P”) and the possible
financial consequences of such an event, should it occur
(“I”).
Each risk that Solutions 30 identified was then rated
according to these two criteria P and I (between 1 and 5),
with the final rating equal to their product: I x P.
P = 5
5
10
15
20
25
P = 4
4
8
12
16
20
P = 3
3
6
9
12
15
P = 2
2
4
6
8
10
P = 1
1
2
3
4
5
Probability / Impact
I = 1
I = 2
I = 3
I = 4
I = 5
Risk Scale
Very Low
Low
Medium
High
Very High
Solutions 30 uses the following grading scale:
–Probability:   Once every 15 years      Exceptional
                            Once every 10 years      Unlikely
                            Once every 3 years        Probable
                            Once every 12 months  Very probable
                            Once every 6 months    Almost certain
–Impact :
Impact of less than 0.3 percentage point (pp) on the
ratio between the group’s consolidated net income
and its revenue: Very low impact
Impact of between 0.3 pp and 1 pp on the ratio
between the group’s consolidated net income and its
revenue: Low impact
Impact of between 1 pp and 3 pp on the ratio between
the group’s consolidated net income and its revenue:
Medium impact
Impact of between 3 pp and 5 pp on the ratio between
the group’s consolidated net income and its revenue:
High impact
Impact of more than 5 pp on the ratio between the
group’s consolidated net income and its revenue:
Very high impact
In the end, Solutions 30 found six distinct tangible risks,
based on the following segmentation and ranking:
Solutions 30 | 2021 Annual Report
39
–Strategic Risks:
◦Risks associated with a negative media campaign:
High Risk
◦Risks related to the external growth policy
(integration) and risks related to possible damage to
goodwill: Low Risk
–Operational risks:
◦Risks related to the shortage of raw materials and
goods: High Risk
◦Risks associated with outsourcing: High Risk
◦Risks related to dependence on certain major
customers: Medium Risk
◦Risks associated with governance: Medium Risk
◦Risks related to dependence on top managers: Low
Risk
◦Risks related to operational team management and
recruitment: Low Risk
◦Risks related to the proper functioning of internal
systems / IT infrastructure: Low Risk
–Risks related to target markets:
◦Risks related to the impact of political decisions in
countries targeted by Solutions 30 in terms of major
technological infrastructure deployment programs
(FTTH, 5G, electric vehicle charging stations, etc.):
Medium Risk
Other risks have also been identified (competition,
dependence on certain suppliers, interest rate risks, etc.)
and analyzed. However, these were deemed too
insignificant in terms of their probability and group-wide
impact to be included in the following section.
2.7.1. Strategic Risks
Risks associated with a negative media campaign
(high risk)
Attacks in the media and on social networks have now
become a threat, and Solutions 30 may become the target
of smear campaigns, negative media coverage, leaks, or
inappropriate messages. A malicious attack can tarnish
the group’s image and reputation.
The company has created and is strengthening its internal
and external systems for managing this risk. The internal
systems are primarily designed to educate employees
about the power of social media, as well as to spread best
practices and improve safety.
Probability of this risk: 5      Potential impact: 1
Risks related to the external growth policy
(integration), risks related to the legal and accounting
interpretation of acquisitions, and risks related to
possible goodwill impairment (low risk)
As it has developed over the years, the group has
regularly combined organic and external growth. This
means that, since its creation, Solutions 30 has been able
to acquire some thirty companies, increasing its
geographical coverage in different regions, gaining access
to new markets, and reaching new major customers/
contractors.
Acquisitions present potential risks: difficulties with
consolidation, the departure of key individuals from the
acquired entity, loss of customers, discovery of legal
disputes, etc. The company is improving its due diligence
process by adding an in-depth reputational analysis of the
target company and its vendors, including the verification
of any future operations with related parties. In addition,
Solutions 30 may incentivize key managers from the
companies it acquires to create value, offering them
motivating career prospects and earning their loyalty to its
corporate mission. These approaches allow the group to
limit any corresponding risks: risks relating to the quality of
the acquired assets and risks resulting from the process of
integrating target companies into the group. 
In addition to the operational risks that may arise from this
external growth strategy, Solutions 30 may also be
exposed to negative financial consequences due to
possible goodwill impairment. 
Goodwill is an intangible asset that accounts for the
excess purchase price of another company. Goodwill
arises from the difference between the purchase price and
the fair value of the acquired company’s assumed assets
and liabilities. The difference can be positive (goodwill) or
negative (negative goodwill).
Goodwill was historically subject to regular annual
depreciation according to Luxembourg accounting
standards. Since Solutions 30’s application of IFRS 3
“Business Combinations,” and IAS 36 “Impairment of
Assets” in 2019, goodwill is no longer depreciated. It is
subject to impairment tests as soon as there is an
indication of impairment, i.e. a significant deterioration in
results or a negative net position, and at least once a year
at the closing date. If there is an impairment, if the
recoverable amount of goodwill is less than its carrying
amount (following the impairment test), it is included in the
income statement. 
At December 31, 2021, the total amount of goodwill on the
group’s balance sheet was €56 million, or approximately
8.0% of Solutions 30’s total consolidated balance sheet.
Given the highly fragmented markets in which it operates,
the group generally acquires medium-sized companies
and values these companies based on multiple
conservative estimates, since Solutions 30 does not often
find itself in competition with other potential buyers. As a
result, the unit amounts of these transactions remain
relatively limited and the possible recognition of an
impairment loss for a transaction would have only a small
impact on the group’s consolidated earnings.
Probability of this risk: 2          Potential impact: 2
2.7.2. Operational risks
Risks related to the shortage of raw materials and
goods (high risk)
The COVID-19 pandemic and the measures taken by
governments to contain it have led to shortages of raw
materials, supply shortages for certain equipment, and
increases in production times and prices. This situation is
still relevant in 2022. This strong imbalance between
supply and demand has led to significant pressure in
Solutions 30’s markets and longer delays to complete
certain types of call-outs, due to the lack of materials or
goods needed for these call-outs.
Solutions 30 | 2021 Annual Report
40
These circumstances have had and could continue to
have an adverse effect on the group’s revenues, margins,
and results. It should be noted that the group carries
almost no inventory and that managing these shortages
depends on the group’s customers.
Probability of this risk: 4      Potential impact: 3
Risks associated with outsourcing (high risk)
Outsourcing allows Solutions 30 to ensure flexibility and is
an integral part of its business model. This means that the
company works with subcontractors who act in its name
and on its behalf, while also remaining responsible for the
services that these subcontractors provide. The group is
thus exposed to risks that arise from these subcontractors’
reputations and management practices, as well as to the
risk that the subcontractors’ services will not be provided
on time or in a satisfactory manner. This could have a
negative impact on the group’s reputation and could
compromise its ability to honor its commitments, to comply
with current regulations, or to meet customer expectations.
The group is also exposed to risks related to its oversight
of these subcontractors, to the qualifications of their
employees, and to their compliance with labor and
immigration laws. 
The group has worked extensively on the referencing
process of its subcontractors and partners, which relies for
the most part on a dedicated digital platform. The group
has also streamlined the number of its partners, especially
for so-called back-office activities. 
Probability of this risk: 3          Potential impact: 3
Risks related to dependence on certain major
customers (medium risk)
Solutions 30 has enjoyed strong growth over the last few
years, due in no small part to the fiber-optic roll-out
contracts it has signed in France and around Europe, as
well as its electricity meter deployment activities, including
the roll-out of Linky meters in France.
Today, the group’s main customers are mostly either
telecom service providers (Orange, Bouygues, Free,
Vodafone, Telenet, etc.) or power companies (Enedis,
GRDF, Enel, Fluvius, etc.), players that invest heavily in
major technical infrastructure deployment programs.
Of the group’s three leading customers in 2021, the first
received telecom services (2021 revenue of €174.1
million, or 19.9% of total group revenue), the second also
received telecom services (2021 revenue of €114.9
million, or 13.1% of total group revenue), and finally, the
third received telecom services (2021 revenue of €78.8
million, or 9.0% of total group revenue).
A significant portion of the group’s revenue is therefore
generated by working with major “key account” type
customers. The group’s commercial relationships with
these customers are structured as several contracts
organized by geographic area, by activity or by end-user
category. Losing one of these customers could impact
Solutions 30’s revenue, income, and outlook.
Nevertheless, the group believes that this risk can be
managed by focusing on service quality and customer
satisfaction. The complex technical interfaces that have
been built to connect major customers’ information
systems with the Solutions 30 IT platform are also a strong
sign that customers trust in the quality of the services they
receive, confirming both sides’ mutual commitment to
building lasting partnerships.
Probability of this risk: 2          Potential impact: 3
Risks associated with governance (medium risk)
Given the group’s rapid growth, governance structures are
regularly reinforced for continuous improvement and to
adapt to the new challenges facing the group, whether in
terms of shareholding or decision-making structures.
In the past years, Solutions 30 made significant changes
to its governance as evidenced by the clear improvement
in its ESG ratings from independent entities (see section
1.6 of this report).
Solutions 30 has also embarked on a process of
continuous improvement of its governance which aims to:
•Document the governance structure that directs and
oversees the Solutions 30 group and its activities
•Document the division of roles and responsibilities
between local offices and the corporate team in terms
of important decisions/procedures
This work is detailed in section 4.2 of this report.
Probability of this risk: 2          Potential impact: 3
Risks related to dependence on top managers (low
risk)
Losing certain key managers could have an adverse effect
on Solutions 30’s business and earnings, given that
certain strategic or commercial relationships have been
cultivated by specific individuals (who embody our
strategic vision, maintain relationships with key clients, or
are close with certain strategic partners, etc.). Such
managers are also essential for integrating acquired
companies (Solutions 30 generally retains managers from
the companies it acquires, involving them in the realization
of its corporate mission).
However, as it has grown, the group has built an
organizational structure that now allows it to greatly limit
its dependence on single individuals, so that strategic and
commercial relationships are handled by teams. The
departure or illness of a key individual will therefore only
have a limited impact on the group’s progress.
In addition, a multi-year incentive plan was put into place
in 2019 to motivate and retain key executives and top
performers within the group.
Probability of this risk: 3          Potential impact: 1
Risks related to operational team management and
recruitment (low risk)
Because of its rapid growth and the different kinds of work
it does, the group needs to recruit and manage many
technicians, people who need to be trained for the group’s
operations. In fact, the group’s internal workforce has
undergone the following changes over the last two years:
–End of 2019: 6,330 people (+25%)
Solutions 30 | 2021 Annual Report
41
–End of 2020: 7,311 people (+15%)
–End of 2021: 7,487 people (+2%)
Because the job market for candidates with technical skills
is quite tight in some regions of Europe, Solutions 30 has
developed proven recruitment processes. Recruitment and
employee retention are therefore important issues for the
group, allowing it to continue to expand its businesses.
Solutions 30’s prospective growth and therefore its
expected growth in earnings depend on its ability to recruit
and retain many technical experts in its target markets,
along with certain key employees who work in team
management.
In the future, Solutions 30 may encounter difficulties in
recruiting enough employees to fulfill its contracts with
major customers. While the group can always bring on
external service providers as subcontractors to shore up
its execution capabilities, it may run into problems meeting
its business growth objectives, and therefore its earnings
growth objectives.
Probability of this risk: 3          Potential impact: 1
Risks related to the proper functioning of internal
systems or IT infrastructure (low risk)
All group activities and call-outs by Solutions 30
technicians are organized and scheduled daily by a
powerful IT system. This platform is the group’s nerve
center for organizing and optimizing the proper execution
of the services that Solutions 30 provides to its customers.
This tool receives information from customer CRM tools,
then incorporates it into a single central system for all
upcoming call-out requests. The software then allocates
these call-out requests to technicians, with the goal of
optimizing necessary skills, expertise, and technician
travel time.
This software and technological infrastructure are thus
intrinsically exposed to data vulnerability risks in an
environment where cybercrime is constantly adopting new
tactics and techniques.
It should be noted, however, that the databases used to
ensure the provision of the group’s services are backed up
at least once per day, and this backup can be restored
within 60 minutes. This system is tested daily by restoring
the last production schedule in a debugging environment.
The production database is also backed up in real time to
a secondary database. If the production database
becomes inaccessible, this secondary database can be
transferred to the main database within 20 minutes, thus
limiting the potential impact of technical issues related to
operational information.
Nevertheless, a sufficiently sophisticated computer attack,
or even certain kinds of technical failure may occur and
could temporarily impact the group’s activities, whether in
terms of the services delivered to clients or of Solutions
30’s capacity to optimize technician call-outs, potentially
harming profitability.
It is likely that one or more events of this kind will
eventually impact the group’s operations, financial
situation, or earnings.
Probability of this risk: 2          Potential impact: 2
2.7.3 Risks related to target markets
Risks related to the impact of political decisions in
countries targeted by Solutions 30 in terms of major
technological infrastructure deployment programs
(FTTH, 5G, electric vehicle charging stations, etc.)
(medium risk)
Political and administrative positions and decisions in the
countries where Solutions 30 is active, including decisions
about developing and modernizing telecommunications
infrastructure and energy distribution networks can
significantly influence the investment policies of the
group’s major customers. This can then affect how much
business the group brings in, especially in its two most
important sectors, namely telecoms and energy.
In a context where the group’s target countries in Europe
are experiencing economic slowdowns and/or
burdensome financial debt, a political or administrative
decision to postpone or even cancel certain investments
could slow the growth of Solutions 30’s activities. This was
the case when business slowed in Italy between 2018 and
2020, and the wait-and-see political context had
consequences for the country’s telecom sector.
Nevertheless, the group’s exposure to this risk remains
limited due to the diversity of its activities and the different
European countries it targets. This risk is also mitigated by
the group’s strong foundation of maintenance activities,
which accounted for 57% of the group’s revenues in 2021,
since by their very nature, maintenance activities are not
dependent on Solutions 30’s major customers’ investment
strategies.
Furthermore, with all their post-COVID economic stimulus
plans, European countries seem to have committed
themselves to taking decisive action on investments in
telecommunications and energy distribution infrastructure.
Probability of this risk: 3          Potential impact: 2
2.7.4. Risk review
The company has conducted a risk review to identify all
the risks that could significantly harm its business,
financial position, or earnings (or its ability to achieve its
objectives) and believes that it faces no significant risks
other than those presented above.
The company cannot entirely exclude the possibility that
other risks may materialize in the future and have a
significant adverse effect on the group, its business,
financial situation, earnings, or growth.
To date, the company has not identified any governmental,
economic, budgetary, monetary, or political factors that
have materially affected, or could materially affect the
company’s operations, either directly or indirectly.
Solutions 30 | 2021 Annual Report
42
2.2.  Insurance
All group companies are covered by an insurance policy
that includes civil liability insurance and manager liability
insurance. All group subsidiaries must adhere to policies
that are negotiated and put into place at the group level,
unless there are stricter local regulations or geographic
exceptions in place.
The risks that Solutions 30 faces are spread out over a
wide geographic area, limiting the possible impact of a
disaster. The group has negotiated a high level of
coverage, with the goal of protecting against even the
worst disasters that could have a significant impact on its
finances. The group’s civil and manager liability insurance
policies were renewed on January 1, 2022, for a period of
one year, based on market conditions.
Finally, in 2021, the group decided to take out insurance
against the risk of cyberattacks.
Group insurance policies are updated regularly to adapt to
the group’s size and to account for industrial risks through
the global insurance market. The group has policies with
several leading and world-renowned insurers.
2.3.  Internal control system
2.3.1 Definition of internal control
Internal control is an integral part of the group’s
processes. As part of the ongoing transformation
described in section 4.3 of this report, the internal control
process has been reviewed and documented. It aims to
ensure:
•Compliance with laws and regulations
•Application of Management Board directives and
guidelines
•Proper functioning of internal group processes,
especially those to safeguard 
•Group assets and the proper provision of services
•Reliability of financial information
The goal of the internal control mechanism is to prevent
and control risks that could compromise the group’s ability
to reach its goals.
2.3.2 Internal control organizational structure
The primary bodies that oversee internal control activities
within Solutions 30 are as follows:
Audit Committee
The main goal of the Audit Committee is to assist the
Supervisory Board in its oversight of the Management
Board by supervising, advising, and informing decisions
regarding the group’s compliance with applicable laws and
regulations and its review of internal control and risk
management systems, among other topics.
In line with the Audit Committee Charter, the Audit
Committee’s groupwide internal control and risk
management responsibilities are as follows:
A.Providing input on group risk evaluation and
management policies, internal control procedures,
and professional ethics procedures (including
procedures for preparing and processing accounting
and financial data), as well as reviewing the
compliance and effectiveness of the mechanisms put
into place to implement these procedures and policies 
B.Reporting to the Management Board any major
financial risks that the group is exposed to, advising
on matters related to financial information and the
Management Board’s initiatives to monitor and
manage these risks and issues 
C.Preparing reports on fraud, shortcomings, or any
other similar problems that may arise and be relevant
to the group, as the case may be 
Management Board
The Management Board decides on general management
principles that the group will follow. It defines the powers
that will be delegated to BU Directors and to the Executive
Committee, and sets thresholds up to which these powers
apply, if need be. These rules apply to the following areas:
subsidiary management, mergers and acquisitions, legal
affairs, financial management, operational management,
commercial management, human resources management,
and communications.
Executive Committee (ExCom)
The Executive Committee handles any issues concerning
the operations or activities of group subsidiaries in their
various operational and financial aspects. 
The committee meets as often as necessary. Each
member of the committee is responsible for internal
control within the BU they oversee and in line with pre-
established rules of power delegation. 
Every month, the Executive Committee receives a report
from each BU that includes raw data and analysis, as well
as key performance indicators (KPIs). Besides monthly
activity and financial performance monitoring data, the
report also includes an update on staff, business
opportunities, and major operating risks. All this makes the
report a key internal control tool for the group. At its
monthly meetings, the Executive Committee looks at data
Solutions 30 | 2021 Annual Report
43
from the previous month and decides what corrective
actions should be taken, if any are needed.
Finance Department
The Group Finance Department and the Finance
Departments for each country are jointly responsible for
protecting and providing expertise related to accounting
data. 
Financial control is ensured within each subsidiary by
financial controllers who are responsible for both financial
control and internal control. This role reports to the chief
financial officer of each country. Every month, group-level
financial control analyzes the financial performance for
that month and for the year to date.  These data are
compared to the monthly budget provisions from the
previous year. This control takes place within each
business unit, as well as at a consolidated group level. 
The corporate and consolidated accounts undergo an
external audit each year, which is carried out by group and
subsidiary auditors. The subsidiary inspectors publish
limited investigations after the first half of the year, as well
as a preliminary review and an audit of the year’s
accounts at the end of the year. Any recommendations
made by the latter are analyzed, implemented, and
monitored by the group under the supervision of the Audit
Committee.
Legal Department
The Legal Department establishes a general code of
conduct that applies to all group employees and partners,
and oversees the controls that ensure the group’s
operations are in legal compliance.
Both a Code of Conduct for group employees and a Code
of Conduct for Business Partners have been published.
The goal of both is to define rules for behavior that apply
to all employees, including subcontractors, as part of their
professional activities, as well as to representatives,
company administrators, consultants, and other service
providers who may act on behalf of the group or of one of
its subsidiaries.
All employees, no matter their seniority, must adhere to
the principles of the Code of Conduct in fulfilling all duties
and responsibilities. These principles are based on the fair
and good faith performance of the employee’s contract
and on ensuring that all rules are also followed within an
employee’s team, or by those under their supervision. 
Each Code of Conduct is divided into three sections,
which cover the following themes:
A.Individual responsibility as a member of society
•Human rights
•Equal opportunity and equal treatment
•Sustainability and environmental protection
•Donations, sponsorships, and charity
B.Individual responsibility as a business partner
•Conflicts of interest
•Gifts, hospitality, and invitations
•Prohibition of corruption 
•Dealings with officials and holders of political office
•Prohibition of money laundering and terrorism
financing
•Free and fair competition
•Prohibition of insider trading 
C.Individual responsibility in the workplace
•Occupational safety and healthcare
•Data protection
•Security and protection of information, know-how, and
intellectual property
•IT security
•Handling of company assets
2.3.3. Control activities
The group has implemented internal control measures that
are based on a survey of existing procedures and policies.
This survey was part of a dynamic initiative to help the
group continuously improve the effectiveness of internal
controls.
The newly implemented policies and procedures aim to:
•Ensure that all work that is carried out, all
management activities, and all employee behavior
respect the framework established by the 
Management Board, as well as all current laws and
regulations and internal group rules
•Verify that all communications with and all information
submitted to company entities are reliable and are
accurate reflections of the group’s situation and
activities 
One of the primary goals of internal control is to prevent
and control risks arising from group activities, as well as
error and fraud risks, especially in the areas of accounting
and finance. 
Beyond its controls that protect internal group
administrative and accounting processes, the group also
carries out controls of the services that it provides. These
control ativities are handled by quality managers who
implement, manage, and monitor controls with the
operational teams.
Accounting
Accounting practices aim to:
•Ensure the soundness of the processes used to
collect and process data for the financial information
database
•Guarantee that corporate and consolidated financial
statements are produced consistently, in line with
current laws and regulations, and that they provide a
true and fair view of the company’s situation and
activities
•Make financial information available in a form that
makes it easy to understand and use
•Publish corporate and consolidated group financial
statements within timeframes that meet both legal
requirements and the demands of financial markets
•Define and supervise the application of financial
security procedures, including the separation of duties
•Integrate financial security procedures into accounting
and management information systems and identify
and implement other necessary modifications
A new financial ERP (Oracle Netsuite) is currently being
adopted to push process harmonization even farther.
Cash and financing
The Solutions 30 finance team manages the group’s cash
funds centrally. There are procedures in place to limit risk
Solutions 30 | 2021 Annual Report
44
exposure, notably through managing interest rates,
automatic cash pooling, and the use of deconsolidation
factoring.
Financial communication
The financial communication role is responsible for
sharing information about the group’s finances and
strategy, both within and outside of the group. Financial
information must be shared in strict compliance with
market operating rules and with respect for the equal
treatment of investors (see section 6.6 of this report).
2.3.2. Steps to improve internal control
As part of the GRC Project, which is described in detail in
section 4.2 of this annual report, one of Solutions 30’s
primary focus areas is “Standardizing Risk Management
Procedures and Improving Internal Control.” 
Initiatives in this area have led to (i) the creation of a risk
map and risk log that includes relevant risk scenarios, (ii)
new group-level trainings on the Internal Control System,
(iii) a new Risks and Internal Control System Manual, and
(iv) plans for rolling out the Internal Control System. These
policies, directives, procedures, and measures aim to
ensure operational efficiency and effectiveness, regular
and reliable internal and external financial reporting, and
compliance with all applicable laws and regulations.
Solutions 30 | 2021 Annual Report
45
Corporate Governance
3.1.
3.2.
3.3.
3.4.
Solutions 30 | 2021 Annual Report
46
3. CORPORATE GOVERNANCE
3.1  Governance framework
3.1.1. Introduction
Solutions 30 SE is a European company headquartered in
Luxembourg, whose shares are listed on the Paris
exchange (Euronext Paris, Compartment A). It is
registered in the Trade and Companies Registry in
Luxembourg under registration number B.179097 (the
Company).
The Company has a dual organizational structure, with
both a supervisory board and a management board.
Corporate governance focuses on growth and on
operations, with short and efficient decision-making cycles
and close contact with those working in the field. This
model has allowed the Company to stay agile and to
quickly seize market opportunities when they arise. The
goal is to attain a critical size across all geographic
regions where the Company operates, while also
maintaining rigorous operational standards.
The supervisory board is able to do quality work because
its members are independent, committed, and supported
by three committees: a nominations and remuneration
committee, an audit committee, and a strategy committee.
The management board is assisted in its work by two
committees: a group executive committee and a country
executive committee.
The Company was created in accordance with Council
Regulation (EC) No. 2157/2001 of October 8, 2001, on the
statute for a European company (SE) (the SE
Regulation).
It is therefore governed by the provisions of the amended
Luxembourg law on commercial companies of August 10,
1915 (the Law of 1915), applicable to public limited
companies, and by the provisions specifically applicable to
European companies in the SE Regulation.
The Company’s corporate governance rules are also
based on (i) the Company’s articles of association (the
Articles of Association), (ii) the management board’s
corporate governance charter (the Management Board
Charter), (iii) the supervisory board’s corporate
governance charter (the Supervisory Board Charter), (iv)
this report on corporate governance (the Report on
Corporate Governance) and the Company’s internal
policies.
As of the publication of this Corporate Governance Report,
the Company is in compliance with the corporate
governance recommendations set out in the corporate
governance code for listed companies drawn up by AFEP
and MEDEF in December 2008, updated in January 2020
(AFEP-MEDEF Corporate Governance Code). Section
3.1.2 of this Corporate Governance Report specifies the
provisions of the AFEP-MEDEF Code that have been set
aside, along with the reasons why.
The AFEP-MEDEF Code can be consulted on the AFEP
(www.afep.com) and MEDEF websites (www.medef.com)
The Articles of Association are available on the Company’s
website:
https://www.solutions30.com/articles-of-associations/ 
The Supervisory Board Charter is available on the
Company’s website:
https://www.solutions30.com/supervisory-board/
The Management Board Charter is available on the
Company’s website:
https://www.solutions30.com/company/group-
management-board/
The Company Code of Conduct is available on the
company’s website:
https://www.solutions30.com/company/corporate-
governance/code-of-conduct/
Solutions 30 | 2021 Annual Report
47
3.1.2. Corporate Governance Code
The Company refers to the AFEP-MEDEF code in its
updated version (January 2020). The Corporate
Governance Report specifies the provisions of the AFEP-
MEDEF Code that have been set aside, along with the
reasons why. The table below lists the recommendations
of the AFEP-MEDEF Code that Solutions 30 SE does not
follow, as well as descriptions of its actual practices and
justifications for this choice.
It should be noted that Solutions 30 employs a dual
governance model, with both a management board and a
supervisory board. In this context, it is the role of the
supervisory board to note any recommendations in the
AFEP-MEDEF Code, as soon as they are endorsed by
that entity.
Recommendations of the AFEP-MEDEF code that
are not applied or not implemented
Explanations for the non-application of certain
recommendations
Article 1.7
TASKS OF THE BOARD OF DIRECTORS
It also ensures that the executive officers implement a policy
of non-discrimination and diversity, notably with regard to the
balanced representation of men and women on the
governing bodies.
Solutions 30 SE has implemented a non-discrimination
policy, which is part of its code of conduct. The possibility
of implementing a specific policy aimed at ensuring equal
gender representation on the Supervisory Board was
examined in 2021 so that the group can eventually
comply with this recommendation.
It has been decided to apply the principles defined in the
group’s human resources policy on diversity.
Article 7
7.1 On the proposal of the general management, the Board
will determine gender diversity objectives for the governing
bodies. The general management will present the board with
the methods for implementing these objectives, with an
action plan and the timeline for carrying out these actions.
The general management shall inform the Board annually of
its progress.
7.2 In the report on corporate governance, the Board will
describe the gender diversity policy applied to the governing
bodies, as well as its objectives, their implementation
methods and the results obtained during the previous year,
including, if applicable, the reasons why the objectives were
not achieved and the measures taken to remedy the
situation.
The possibility of implementing a specific policy aimed at
ensuring equal gender representation on the Supervisory
Board was examined in 2021 so that the group can
eventually comply with this recommendation. It has been
decided to apply the principles defined in the group’s
human resources policy on diversity.
The Nominations and Remuneration Committee, which
selects members of the Supervisory Board and
Management Board, seeks to strengthen the diversity of
the Supervisory Board, especially in terms of experience,
nationality, and gender.
At the end of 2021, a second woman joined the group’s
supervisory board, which now has two women, out of a
total of six members.
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48
Article 8
Article 13.3
8.1 Within a group, the directors representing employees
elected or appointed in accordance with the legal
requirements sit on the Board of the company that declares
that it refers to the provisions of this code in its report on
corporate governance. When several group companies
apply these provisions, the Boards shall determine the
corporation(s) eligible for this recommendation.
8.2 Directors representing employee shareholders and
directors representing employees are entitled to vote at
meetings of the Board of Directors, which is a collegial body
that has the obligation of acting under all circumstances in
the corporate interest. Like all other directors, they may be
selected by the Board to participate in committees. 
8.3 Without prejudice to the legal provisions specific to them,
directors representing employee shareholders and directors
representing employees have the same rights, are subject to
the same obligations, in particular in relation to
confidentiality, and take on the same responsibilities as the
other members of the Board. 
13.3 Directors representing employees or representing
employee shareholders should be provided with suitable
training enabling them to perform their duties.
Because Solutions 30 SE is headquartered in
Luxembourg, it is therefore subject to Law 1915 (as
defined above) as well as other applicable laws in
Luxembourg. As such, Solutions 30 SE does not meet
the legal criteria for allowing employee representation on
the Supervisory Board.
Article 23
REQUIREMENT FOR COMPANY OFFICERS TO HOLD
SHARES
The Board of Directors defines a minimum number of
registered shares that the company officers must retain
through to the end of their term of office. This decision is
reviewed at least on each extension of their term of office.
The Board may base its decisions on various references, for
example:
–the annual compensation
–a defined number of shares
–a percentage of the capital gain net of taxes and social
security contributions and of expenses related to the
transaction, in the case of exercised options or
performance shares
–a combination of these references.
Until this objective regarding the holding of shares has been
achieved, the company officers will devote a proportion of
exercised options or awarded performance shares to this
end as determined by the Board. This information must be
presented in the corporation’s report on corporate
governance.
As of the publication of this report, the chairman of the
Management Board held 17,323,240 shares in the
company, representing 16.2% of share capital.
As of the publication of this report, the other members of
the Management Board together held 31,160 shares,
representing 0.03% of the company’s share capital.
Together, the members of the Management Board hold
17,354,400 shares, representing 16.2% of the company’s
share capital.
The members of the Management Board are thus
invested in the company’s long-term development.
To this end, the group remuneration policy encourages
all Management Board members to acquire a number of
shares equal to their fixed remuneration in the 4 years
after their nomination.
Solutions 30 | 2021 Annual Report
49
3.1.3. Assessing the work and operations of the
Supervisory Board and Management Board
In line with the recommendations of the AFEP-MEDEF
Code and their own operations charter, the Supervisory
Board and Management Board have reviewed their
operations and the operations of their committees. As part
of this effort, an external agency was contracted to help
complete the extended work to transfer Solutions 30
shares to the Euronext regulated market. This work
involved interviewing key Solutions 30 personnel
(members of the Management Board, the Supervisory
Board, members of the management team, and of the
executive committees) and reviewing all group
governance documentation.
The purpose of this evaluation of the Supervisory Board
and Management Board’s operations was to (i) verify that
important issues are being properly studied and debated,
(ii) evaluate the actual contribution of each member to the
work of these two bodies, (iii) ask for suggestions from
members about how the Supervisory Board, the 
Management Board, or their respective committees could
operate better, and (iv) assess Solutions 30’s level of
governance maturity with regard to its strategic goals.
The conclusions of this evaluation, which were reached
independently by the external agency, were presented and
discussed at the Supervisory Board meeting on January
27, 2021. In particular, several recommendations were
made with regard to governance, especially:
a.The make-up of the Supervisory Board, especially its
diversity in terms of equal representation for men and
women
b.Members’ expertise
c.The executive committees, their make-up and
governance
d.The Supervisory Board’s remuneration policy
Following this evaluation, and in line with the group’s
commitment to strengthen its organizational structure, the
Nominations and Remunerations Committee, which
selects the members of the Supervisory Board and 
Management Board, proposed adding Pascale Mourvillier
as the newest member of the Supervisory Board. This
nomination was approved in December 2021. Her
presence will help strengthen the Supervisory Board’s
audit and finance expertise, and nominating a woman is a
sign of the board’s desire to move towards an equal
number of male and female members.
The Supervisory Board will continue to build on its
expertise, especially in the areas of risk management,
corporate social responsibility, new technologies, and
innovation. Cultivating talented employees within the
group was another topic that drew the Management
Board’s interest, leading to further study by the
Supervisory Board and its Nominations and
Remunerations Committee.
Cross-functional teams were also created at executive
committee plenary meetings to harmonize, improve, and
monitor key group processes, such as (i) human
resources, (ii) information systems, (iii) purchasing and
inventory, (iv) business development, (v) finance, (vi)
governance, risks, and compliance, and (vii) corporate
social responsibility.
Given that in 2021, Solutions 30 had to weather the impact
of the COVID-19 pandemic, but also an aggressive
destabilization campaign, other priorities were also
identified. The members of the Supervisory Board are
grateful for the management and work of the Management
Board and its committees during this time. They
appreciate the quality of the information they were given,
as well as the excellent handling of remote meetings, both
in terms of the topics raised and of the richness of the
discussion.
It should also be noted that at the beginning of April,
Solutions 30 announced that it was ramping up the pace
on the improvement plan it has had in place since 2019
and entering a new stage in its transformation, with a
focus on strengthening its organizational structure in terms
of governance, risk management, and compliance.
More details about this initiative are available in section
4.3 of this annual report.
Members of the Supervisory Board and Management
Board will be evaluated at least once per year, based on
the three objectives set forth in the AFEP-MEDEF Code:
•To assess the way in which the board operates
•To check that the important issues are suitably
prepared and discussed
•To measure the actual contribution of each director to
the Supervisory Board’s work
The evaluation will be carried out using one of the
following two methods and under the supervision of the
Nominations and Remunerations Committee:
•As a self-evaluation
•As an evaluation conducted by a specialist firm
The evaluation must also cover governance and its
implementation, the quality and quantity of information
provided to board members, as well as how the
Supervisory Board and its committees operate.
Solutions 30 | 2021 Annual Report
50
3.2  Supervisory Board
3.2.1. Supervisory Board Charter
The Supervisory Board has adopted an internal charter,
which went into effect on April 23, 2019. This Supervisory
Board Charter establishes rules and operating principles
for the Supervisory Board that go beyond applicable legal
and regulatory provisions and the company’s Articles of
Association. The information below is a summary of this
Supervisory Board Charter and is not, therefore, intended
to be exhaustive in nature.
3.2.2. Members of the Supervisory Board
The Supervisory Board is a collegial body composed of at
least three members appointed and dismissed by the
company’s general meeting of shareholders (the General
Meeting), on the non-binding proposal of the Supervisory
Board. Supervisory Board members are appointed on the
basis of objective criteria, such as their expertise, skills,
experience, diversity and independence.
The members of the Supervisory Board serve for a
maximum of four years, as described in the Articles of
Association, and may be reappointed. In this case, the
manner in which the candidate has performed their duties
is evaluated and taken into account.
The composition of the Supervisory Board will be such
that the combined experience, skills, abilities, diversity,
and independence of its members will enable it to best
discharge its duties and responsibilities with respect to the
company and all stakeholders, in accordance with
applicable laws and regulations (including the rules of the
Euronext market on which the company’s shares are listed
and traded).
The Supervisory Board currently has six members,
including a chairperson and a vice-chairperson.
3.2.3. Supervisory Board Committees
The Supervisory Board is assisted by three specialized
committees, each acting in a specific area of expertise.
The permanent committees of the Supervisory Board are:
the Nominations and Remunerations Committee, the Audit
Committee and the Strategy Committee (the
Committees). Their operating procedures are set out in
the appendices to the Supervisory Board Charter.
The purpose of these committees is to assist the
Supervisory Board in supervising the company’s
Management Board by advising and preparing decisions
related to matters within its scope.
The main functions of the Supervisory Board committees
include the following:
•Strategy Committee: to monitor the company’s
strategic development, to evaluate the company’s
strategies and any related risks, including the annual
strategic plan review, to analyze investment projects,
to supervise the company’s Management Board by
overseeing decisions relating to the company’s
strategy, and to evaluate the company’s strategies
and related risk management issues.
•Audit Committee: to assist the Supervisory Board with
compliance, financial reporting, internal control
procedures, and risk management. 
•Nominations and Remuneration Committee: to assist
the Supervisory Board and make proposals with
regard to governance body membership, to
succession plans for company directors, and to
remuneration for Supervisory Board and Management
Board members.
It was decided at the beginning of 2021 to create two new
committees (Risk and ESG). For reasons of fluidity,
agenda management, and compliance with best practices,
it was decided at the Supervisory Board meeting of April
27, 2022 to expand the prerogatives of the existing
committees to these two areas to provide a better
understanding of the topics and maintain a global vision of
the issues at hand.
Solutions 30 | 2021 Annual Report
51
3.2.4. About the members of the Supervisory Board
The Supervisory Board is currently made up of six members:
Appointed as member of the Supervisory Board by resolution of the combined
general meeting on May 15, 2015, and chairman of the Supervisory Board by
resolution of the Supervisory Board on July 20, 2018.
His terms of office, renewed at the ordinary general meeting on May 27, 2019,
will expire at the general meeting called to approve the financial statements for
the year ending on December 31, 2022.
Alexander Sator has a degree in physics and is the inventor of several innovative
laser technologies. In 1996, he founded Sator Laser, a company that specialized
in industrial laser systems, and became technical director of the group when it
was acquired by Domino Printing Science PLC in 2001. In 2005, he became CEO
of 4G Systems before selling the company to Deutsche Telekom in 2006. He later
founded SapfiKapital Management, a family office that invested in the
telecommunications sector.
At the same time, he worked as a strategic advisor to Deutsche Telekom and was
president of Cinterion Wireless Modules, a Siemens spin-off company. In 2018,
Alexander Sator founded 1nce, a joint venture with Deutsche Telekom and the
first major service provider for the Internet of Things. He is currently the
company’s CEO.
ALEXANDER SATOR
Chairman of the Supervisory
Board
Independent member
Chairman of the Nominations
and Remunerations Committee
Age: 51 years old
Nationality: German
1st appointed: May 15, 2015,
as a member of the Supervisory
Board
Term expires: 2023
Number of shares held: -
Attendance rate: 100%
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
•1nce GMBH – Chief Executive
•1nce SIA – Chief Executive
•Norbit GMBH – Chief Executive
•Sapfi Kapital Man. GMBH – Chief Executive
•Reverse Retail GMBH – Member of the Board of Directors
Positions that were held during the last 5 years and have ended
•DGT Future Fund – Member of the Supervisory Board
•SendR SE – Chairman of the Board of Directors
•Satkirit LTD – Member of the Board of Directors
Solutions 30 | 2021 Annual Report
52
Appointed as member of the Supervisory Board by resolution of the combined
general meeting on May 15, 2013.
His term of office, renewed at the ordinary general meeting on June 30, 2021, will
expire at the general meeting called to approve the financial statements for the
year ending on December 31, 2024.
Francesco Serafini joined Hewlett-Packard in 1981 and spent most of his career
with that company. He has held various senior management positions within the
group, including senior vice president of HP Services and senior vice president of
HP Technology Solutions Group for Europe and the Middle East. In 2005, he
became head of Hewlett-Packard’s European operations and in 2009, became
the group’s executive vice president in charge of emerging markets.
FRANCESCO SERAFINI
Vice-chairman of the
Supervisory Board
Independent member
Member of the Strategy
Committee
Member of the Nominations and
Remunerations Committee
Age: 69 years old
Nationality: Italian
1st appointed: May 15, 2013
Term expires: 2025
Number of shares held: 6,700
(previously 18,700 shares held
with closely related persons –
Francesco Serafini’s direct
holdings remained unchanged)
Attendance rate: 100%
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
•Societa Agricola Luvia – Joint-Manager
•Frantoio Serafini – General Manager
•F2linvest SRL – Director
Positions that were held during the last 5 years and have ended
•Harbour Spot – Member of the Board of Directors
•Dominator Yacht GMBH (in liquidation)
Solutions 30 | 2021 Annual Report
53
Appointed as member of the Supervisory Board by resolution of the ordinary
general meeting on May 19, 2017.
Her term of office, renewed at the ordinary general meeting on June 30, 2021, will
expire at the general meeting called to approve the financial statements for the
year ending on December 31, 2024.
Caroline Tissot is a graduate of the Institut d’études politiques in Paris and holds
a master’s degree from the University of Paris Dauphine. She began her career
in 1995 as a consultant at Deloitte France, before joining General Electric’s
European headquarters in Brussels in 2003, where she spent nearly ten years
working in procurement. She gained particular expertise in this field, as well as
extensive international experience. In 2012, she was named purchasing director
for Bouygues Telecom. In September 2016, she joined AccorHotels to handle the
group’s purchasing.
CAROLINE TISSOT
Member of the Supervisory
Board
Independent member
Member of the Strategy
Committee
Age: 51 years old
Nationality: French
1st appointed: May 19, 2017
Term expires: 2025
Number of shares held: -
Attendance rate: 94%
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None 
Solutions 30 | 2021 Annual Report
54
Co-opted as member of the Supervisory Board at the Supervisory Board meeting
on April 18, 2018, and confirmed by a resolution of the ordinary general meeting
on May 18, 2018.
His term of office, renewed at the ordinary general meeting on June 30, 2021, will
expire at the general meeting called to approve the financial statements for the
year ending on December 31, 2024.
A graduate of the École Polytechnique, Mines ParisTech and Télécom ParisTech,
Jean-Paul Cottet began his career in the nuclear sector, then worked for France
Télécom/Orange as director of network operations in Marseilles. He has held
various management positions, including head of the Paris division after serving
as director of sales for France and oversaw the company going public. He was
also director of networks for France. He then held various positions within the
group’s executive committee, serving as secretary general, chief information
officer, chief international officer, and director of innovation and content
marketing. He is currently a consultant in new technology management.
JEAN-PAUL COTTET
Member of the Supervisory
Board
Independent member
Chairman of the Strategy
Committee
Age: 67 years old
Nationality: French
1st appointed: May 18, 2018
Term expires: 2025
Number of shares held: -
Attendance rate: 100%
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
•Pentekaitech – CEO
•Ecole Polytechnique Foundation – Delegate General
Positions that were held during the last 5 years and have ended
•Chairman and/or Director of several Orange companies (Audiovisual [OSC], Orange subsidiaries in Africa, Viacess-
Orca)
•Orange – Advisor
Solutions 30 | 2021 Annual Report
55
Appointed as member of the Supervisory Board by resolution of the ordinary
general meeting on May 27, 2019.
His term of office will expire at the general meeting called to approve the financial
statements for the year ending on December 31, 2022.
Yves Kerveillant is a graduate of HEC and holds degrees in law and accounting.
Before joining the consulting firm Equideals and later becoming its president in
2009, Yves ran a group of expert accounting firms for over twenty years. At the
same time, he served as statutory auditor for eighty companies, several of which
are listed on the stock exchange. His areas of expertise include business
development assistance, advice on acquisitions or sales of SMEs, and
developing plans for the takeover and restructuring of companies in difficulty.
YVES KERVEILLANT
Member of the Supervisory
Board
Independent member
Chairman of the Audit
Committee
Member of the Nominations and
Remunerations Committee
Age: 69 years old
Nationality: French
1st appointed: May 27, 2019
Term expires: 2023
Number of shares held: -
Attendance rate: 100%
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
•SAS YK Conseil – President SAS YK Conseil is president of SAS Ker Invest which is itself President of SAS
Equideals
•SAS Immortelles Corses – President
•SAS Immortelles de Calenzana – President
•SNC Ker West – General Manager
•SCI Bison buté – General Manager
•SCI 30 rue de la Bourboule – General Manager 
•SCI Vemag – General Manager
•SCI Expertise Nouvelle France – General Manager
•SCI Edison Communication – President
•SNC Unu Testardu – President
Positions that were held during the last 5 years and have ended
• SCI l’Erable – President
Solutions 30 | 2021 Annual Report
56
Co-opted as member of the Supervisory Board at the Supervisory Board meeting
on April 18, 2018, and confirmed by a resolution of the ordinary general meeting
on May 18, 2018.
His term of office was renewed at the ordinary general meeting of June 30, 2021,
but in December 2021 Paul Raguin indicated his intention to resign from his
position on the Supervisory Board.
Paul Raguin is a graduate of the Institut des Hautes Finances in Paris and holds
an MBA from Laval University in Quebec. He is a CNAM engineering economist,
winner of the Sully Olivier de Serres prize, expert topographical surveyor, and
ITM/ICM urban planner. In 1986, he founded the EOLANE group, a leader in
industrial electronics services and connected solutions for the IoT and M2M
fields, as well as video security, where he was director until 2017. He is currently
chairman of the supervisory board. Previously, he held various positions in the
commercial, operational, and financial departments of the Vilmorin group, worked
with Lepage business incubators and at the French Management Institute. He
was also a director of the La Mondiale AG2R insurance group for fourteen years.
Paul Raguin is a Knight of the Legion of Honor.
PAUL RAGUIN
Member of the Supervisory
Board
Independent member
Member of the Audit Committee
Age: 81 years old
Nationality: French
1st appointed: May 18, 2018
Term completed: 2021
Number of shares held: -
Attendance rate: 59%
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
•Aerolane – President
•Koala – Director
•Electro Holding – Chairman of the Supervisory Board
•SGR – Chairman
•SCI La Fresnay – General Manager
Positions that were held during the last 5 years and have ended
•La Mondiale AG2R – Director
•SAS Financière de l’Ombrée – Chairman of the Board
Paul Raguin, who turned 80 in 2021, expressed his intention to resign from his position on the Supervisory Board and
was replaced by Pascale Mourvillier, appointed on December 10, 2021. She therefore takes over the office of Paul
Raguin.
Solutions 30 | 2021 Annual Report
57
Pascale Mourvillier was appointed as a member of the Supervisory Board at the
Supervisory Board meeting of December 10, 2021. Her appointment is to be
ratified by the ordinary general meeting called to approve the financial statements
for the year ending December 31, 2021. Her term of office will expire at the
general meeting called to approve the financial statements for the year ending on
December 31, 2024.
Pascale Mourvillier began her career in auditing at Arthur Andersen. She then
specialized in IFRS at the Compagnie Nationale des Commissaires aux Comptes
(CNCC) and worked as a technical advisor at Acteo. In 2005, she joined Suez as
head of the IFRS expertise division and for 10 years she helped the group carry
out numerous strategic transactions. Since 2014, she has been working as an
independent financial reporting consultant for numerous mid-caps and large
corporations. She has been a member of the accounting commission at SFAF
since 2004.
PASCALE MOURVILLIER
Member of the Supervisory
Board
Independent member
Member of the Audit Committee
Age: 62 years old
Nationality: French, Swiss
1st appointed: December 10,
2021
Term expires: 2025
Number of shares held: -
Attendance rate: 100%*
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg
*For the period of her presence on the Supervisory Board during the period under consideration, i.e. from 12/10/2021 to
12/31/2021.
Other positions held outside the company, within the Solutions 30 group
Current positions
None
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
•Gamabilis - Member of the Advisory Board
Positions that were held during the last 5 years and have ended
•PAM Expertise -  President
Solutions 30 | 2021 Annual Report
58
Summary table:
Supervisory Board Committees
Member of the
Supervisory Board
Nationality
Gender
Year
first
appointed
Term
expires:
Seniority
Independent
member
Audit
Committee
Nominations
and
Remunerations
Committee
Strategy
Committee
Experience
Alexander Sator
German
M
2015
2023
7 years
Yes
President
Entrepreneur, CEO of
1nce (JV with
Deutsche Telekom)
Francesco Serafini
Italian
M
2013
2024
9 years
Yes
Member
Member
Hewlett-Packard EMEA
Chief Operations
Officer
Caroline Tissot
French
F
2017
2024
5 years
Yes
Member
Chief Group
Procurement Officer,
AccorHotels group,
Bouygues Telecom
Paul Raguin
French
M
2018
3 years
Yes
Member
Founder of the Eolane
Group
Jean Paul Cottet
French
M
2018
2024
4 years
Yes
President
Member of the Orange
Executive Committee,
Personal Advisor to the
CEO of Orange
Yves Kerveillant
French
M
2019
2023
4 years
Yes
President
Member
Chartered Accountant,
President of Equideals
Pascale Mourvilier
French
F
2021
2024
< 1 year
Yes
Member
Auditor at Arthur
Andersen, head of
IFRS expertise center
at Suez.
Competency and expertise matrix for the members of the Supervisory Board
The complementarity of skill sets of Supervisory Board members has also been reinforced since 2018. The members
have a wide range of expertise in the company’s key areas of focus:
Experience
Expertise
Member of the
Supervisory Board
Business
Sectors
International
Customers
General
Management
Audit &
Finance
Organization
& HR
ESG
Legal &
Compliance
Marketing &
Sales
Alexander Sator
✔
✔
✔
✔
✔
Francesco Serafini
✔
✔
✔
✔
✔
✔
Caroline Tissot
✔
✔
✔
✔
✔
✔
✔
Paul Raguin
✔
✔
✔
✔
✔
Jean Paul Cottet
✔
✔
✔
✔
✔
✔
✔
Yves Kerveillant
✔
✔
✔
✔
Pascale Mourvillier
✔
✔
✔
✔
✔
Definitions:
Business Sectors: experience with the business sectors
the group operates in, i.e. energy, telecoms, IT, retail, and
security.
International: experience with international groups or
outside their country of origin.
Customers: experience working for or with the group’s
major customers.
General Management: experience with executive
management in an international or high-growth setting, or
in relation to starting and growing companies.
Audit & Finance: expertise or experience in corporate
finance, audit and oversight procedures, risk management
and insurance, accounting, mergers and acquisitions, or
the banking sector.
Organization and HR: expertise in the human resources
sector, in structuring high-growth companies, or in
transforming high-growth companies.
Solutions 30 | 2021 Annual Report
59
ESG: expertise or experience in the social, environmental,
and corporate governance sectors.
Legal & Compliance: experience or expertise in law and
compliance.
Marketing & Sales: expertise or experience in marketing
and sales.
3.2.5. Changes in the composition of the Supervisory
Board and its committees during the fiscal year
On December 10, 2021, Paul Raguin, aged 80, resigned
from his position as member of the Supervisory Board. In
accordance with the Articles of Associations, the
Supervisory Board unanimously decided to appoint
Pascale Mourvillier as a member of the Supervisory
Board, replacing Paul Raguin as of December 10, 2021.
The Supervisory Board noted that this appointment will
have to be ratified by shareholders during the next
General Meeting, in accordance with applicable laws.
Pascale Mourvillier’s term of office will run for the
remainder of her predecessor’s term, i.e. until the general
meeting called to approve the financial statements for the
year ending December 31, 2024.
In addition, the Supervisory Board has decided to appoint
Pascale Mourvillier as a member of the Audit Committee
to replace Paul Raguin as indicated above.
As a result, the Audit Committee now has the following
members:
Yves Kerveillant, Chairman
Pascale Mourvillier, member
It should be noted that article 22.3 of the Articles of
Association stipulates that “In the event of a vacancy in
the office of a member of the supervisory board because
of death, legal incapacity, bankruptcy, resignation or
otherwise, this vacancy may be filled on a temporary basis
and for a period of time not exceeding the initial mandate
of the replaced member of the supervisory board by the
remaining members of the supervisory board until the next
general meeting of shareholders which shall resolve on
the permanent appointment in compliance with the
applicable legal provisions.”
3.2.6. Upcoming changes in the membership of the
Supervisory Board
The Supervisory Board is hoping to cultivate a wide range
of expertise among its members, with international
representation, diverse backgrounds, gender diversity, and
a predominant number of independent members.
The Nominations and Remunerations Committee intends
to reinforce the skills present within the Supervisory
Board, especially in terms of corporate responsibility,
governance, risk management, compliance, and auditing.
3.2.7. Independence of members of the Supervisory
Board
The Company applies the independence criteria set out in
the AFEP-MEDEF Code:
Criterion 1: Employee or executive officer within the
previous 5 years
Not to be or not to have been within the previous 5 years:
•An employee or executive officer of the company
•An employee, executive officer, or director of a
company consolidated within the corporation
•An employee, executive officer, or director of the
company’s parent company or a company
consolidated within this parent company
Criterion 2: Cross-directorships
Not to be an executive officer of a company in which the
corporation holds a directorship, directly or indirectly, or in
which an employee appointed as such or an executive
officer of the corporation (currently in office or having held
such office within the last five years) holds a directorship.
Criterion 3: Significant business relationships
Not to be a customer, supplier, commercial banker,
investment banker, or consultant:
•Who is significant to the company or its group
•For whom the company or its group represents a
significant portion of his or her business activity
The evaluation of whether or not the relationship with the
company or its group is significant must be debated by the
board, and the quantitative and qualitative criteria that led
to this evaluation (continuity, economic dependence,
exclusivity, etc.) must be explicitly stated in the annual
report.
Criterion 4: Family ties
Not to be related by close family ties to an executive
officer.
Criterion 5: Auditor
Not to have been an auditor of the company within the
previous 5 years.
Criterion 6: Term of office exceeding 12 years
Not to have been a director of the company for more than
twelve years. Directors are no longer considered
independent after having served for more than twelve
years.
Criterion 7: Status of non-executive officer
A non-executive officer cannot be considered independent
if he or she receives variable remuneration in cash or in
the form of securities or any remuneration linked to the
performance of the company or group.
Solutions 30 | 2021 Annual Report
60
Criterion 8: Status of major shareholder
Directors representing major shareholders of the company
or its parent company may be considered independent,
provided these shareholders do not take part in the control
of the company. Nevertheless, beyond a 10% threshold in
capital or voting rights, the board, upon a report from the
nominations committee, should systematically review the
qualification as independent in the light of the make-up of
the company’s capital and the existence of a potential
conflict of interest.
Assessment of the independence of members of the
Supervisory Board
During its meeting on April 27, 2021, the Supervisory
Board, having analyzed the assessment made by the
Nominations and Remunerations Committee, confirmed
that the six members of the Supervisory Board (100%) are
independent with regard to the criteria listed above.
Review for fiscal year 2021
Alexander
Sator
Caroline
Tissot
Francesco
Serafini
Paul
Raguin
Jean Paul
Cottet
Yves
Kerveillant
Pascale
Mourvillier
Criterion 1: Employee or executive
officer within the previous 5 years
✔
✔
✔
✔
✔
✔
✔
Criterion 2: Cross-directorships
✔
✔
✔
✔
✔
✔
✔
Criterion 3: Significant business
relationships
✔
✔
✔
✔
✔
✔
✔
Criterion 4: Family ties
✔
✔
✔
✔
✔
✔
✔
Criterion 5: Auditor
✔
✔
✔
✔
✔
✔
✔
Criterion 6: Term of office exceeding
12 years
✔
✔
✔
✔
✔
✔
✔
Criterion 7: Status of non-executive
officer
✔
✔
✔
✔
✔
✔
✔
Criterion 8: Status of major
shareholder
✔
✔
✔
✔
✔
✔
✔
3.2.8. Gender representation
In 2021, the Supervisory Board was composed of six
members.
At the end of December 2021, two members of the
Supervisory Board were women, representing 33% of the
members. The company aims to establish gender parity
on the Supervisory Board. The group is actively trying to
recruit new women for its Supervisory Board.
3.2.9. Preparation and organization of work
The Supervisory Board is a collegial body whose main role
is to provide ongoing management oversight of the
Company’s Management Board. It also oversees the
application of policies implemented by the Management
Board, advises the Management Board on overall
corporate strategy, and ensures that all applicable rules
and regulations are being followed.
Mission of the Supervisory Board
The Supervisory Board’s internal rules stipulate that the
Supervisory Board exercises the functions and powers
conferred on it by the Law 1915, the Articles of
Association, and the Supervisory Board Charter.
The Supervisory Board permanently supervises the
Company’s management by the Management Board but
does not interfere with said management.
The Supervisory Board oversees the policies pursued by
the Management Board as well as the general progress of
the Company’s affairs and business activities and provides
the Management Board with advice. In the performance of
its duties, the Supervisory Board must seek to act in the
best interest of the Company and its business by taking
into account the best interest of all stakeholders, including
the Company’s shareholders. The Supervisory Board is
responsible for the quality of its work.
The Supervisory Board also carries out inspections and
verification that it deems appropriate and can obtain any
documents that it considers useful to accomplishing its
mission.
The Supervisory Board ensures proper corporate
governance of the group and oversees the practices of the
group and its managers and employees.
Functioning of the Supervisory Board
Supervisory Board meetings are convened by the
chairperson of the Supervisory Board with the
understanding that the latter can also convene a meeting
at the request of a member of the Management Board or
one third of the members of the Supervisory Board.
The Supervisory Board shall meet as often as the interests
of the Company require. In any event, it must meet at least
four times a year.
Solutions 30 | 2021 Annual Report
61
The frequency and length of meetings must be such as to
allow in-depth examination and discussion of matters
falling within the competence of the Supervisory Board.
Supervisory Board meetings are presided over by the
chairperson. The Supervisory Board may validly deliberate
if the majority of its members in office are present or
represented. Members of the Supervisory Board are
considered present in order to constitute a quorum or a
majority during meetings via videoconference, conference
call, or any other means of communication, provided that
all participants can be identified and simultaneously hear
each other. Each meeting of the Supervisory Board and its
committees must be long enough to allow useful,
meaningful discussion of the items on the agenda.
Decisions are made by a majority of the votes cast, each
board member having one vote. If there are an equal
number of votes in favor and against a decision, the
chairperson shall have the casting vote. The obligations of
its members are set out in the Supervisory Board Charter.
They can hear from the Company’s senior executives if it
is in the Company’s interest. Unless the chairperson of the
Supervisory Board decides otherwise, the Management
Board and other members of senior management - as
agreed by the chairperson or vice-chairperson of the
Supervisory Board and the Management Board - attend
Supervisory Board meetings, notwithstanding the
Supervisory Board’s right to invite people to its meetings.
3.2.10. Activity of the Supervisory Board and its
Committees in 2021
The Supervisory Board met 17 times in 2021, with an
attendance rate of 91%.
The Nominations and Remunerations Committee met
three times in 2021, with an attendance rate of 100%.
The Audit Committee met 6 times in 2021, with an
attendance rate of 92%.
The Strategy Committee did not meet in 2021.
Alexander
Sator
17/17
100%
3/3
100%
N/A
N/A
N/A
N/A
Francesco
Serafini
17/17
100%
3/3
100%
N/A
N/A
N/A
N/A
Caroline
Tissot
16/17
94%
N/A
N/A
N/A
N/A
N/A
N/A
Paul Raguin*
8/16
50%
N/A
N/A
5/6
83%
N/A
N/A
Jean-Paul
Cottet
17/17
100%
N/A
N/A
N/A
N/A
N/A
N/A
Yves
Kerveillant
17/17
100%
3/3
100%
6/6
100%
N/A
N/A
Pascale
Mourvillier*
1/1
100%
N/A
N/A
N/A
N/A
N/A
N/A
Supervisory Board
Nominations and
Remunerations Committee
Audit Committee
Strategy Committee
Attendance /
number of
meetings
Attendance
rate
Attendance /
number of
meetings
Attendance
rate
Attendance /
number of
meetings
Attendance
rate
Attendance /
number of
meetings
Attendance
rate
*For the time they were members of the Supervisory Board during the period under consideration.
To carry out its duties, the Supervisory Board relies on
specialized committees and may, if necessary, call on
external firms.
The main points discussed and the decisions made by the
Supervisory Board and its committees during their 2021
meetings were as follows:
Solutions 30 | 2021 Annual Report
62
Supervisory Board
•Evaluation of the impact of the COVID-19 pandemic on the company’s operations and
functioning.
•Assessment of the independence of members of the Supervisory Board.
•Review of Solutions 30 SE accounts and consolidated financial statements.
•Review of quarterly financial statements.
•Discussion about the majority shareholder and the 5-year roadmap.
•Resignation of Robert Ziegler and Paul Raguin.
•Appointment of a new member of the Supervisory Board, Pascale Mourvillier.
•The handling of allegations made against the group by an anonymous report and certain
hedge funds, namely: (i) the appointment of independent experts to undertake an audit of
the group (Deloitte and Didier Kling Expertises & Conseil—these independent auditors
were tasked with investigating Solutions 30’s accounts and reputation to follow up on the
accusations made against the company and to take any necessary further steps), (ii) the
creation of an inquiry and review committee within the Supervisory Board (the Ad Hoc
Committee), whose mission was to conduct a complete independent inquiry, to create a
joint review committee (the Joint Review Committee), made up of members of the Ad
Hoc Committee and the Management Board’s Review Committee (a special crisis
management team made up of members of the Management Board), and to supervise the
entire process. The findings of the investigative reports are available at: https://
www.solutions30.com/transparency/?lang=en.
•Follow-up on the transition process between the old and new auditor.
•Follow-up on the conciliation procedure.
•Launch of the “Governance, Risk, and Compliance” project.
•Renewal of the term of office of the Chairman of the Management Board.
•Acknowledgement of the renewal of the terms of office of Supervisory Board members and
confirmation of the composition of Supervisory Board committees.
Nominations
and
Remunerations
Committee
•Review of remuneration for members of the Supervisory Board and Management Board:
review of performance criteria, performance analysis process, and remuneration
determinations for 2021.
•Verification that the remuneration policy is appropriate and builds towards the goals of the
current year and its new market environment. Given the company’s position in highly
resilient markets, it was decided that the short-, medium-, and long-term objectives set at
the beginning of 2021 would continue to apply.
•Discussion of a succession plan for members of the Supervisory Board and Management
Board based on several possibilities: (i) unplanned succession (impeachment, resignation,
death), (ii) time-sensitive succession (poor performance, management errors, removed for
cause), and (iii) planned succession (retirement, term ending). On this point, the CEO and
members of the Management Board are involved in preparing their own succession, in
tandem with the remit of the Supervisory Board and the Nominations and Remunerations
Committee.
•Skill reinforcement for the Management Board to help it continue implementing the
improvement plan launched by Solutions 30 in 2019 and to ensure continuity as the
company made the transfer to Euronext Paris and joined the SBF 120.
Audit Committee
•Review of annual and interim revenue and earnings reports before presentation to the
Supervisory Board.
•Launch of and follow-up on an in-depth investigation of the company in response to the
destabilization campaign that had been waged against the group, as well as to an
anonymously published report.
•Follow-up on the transition process between the old and new auditor.
•Follow-up on the conciliation procedure.
•Launch of the “Governance, Risk, and Compliance” project.
Strategy
Committee
      N/A
3.2.11. Information on service contracts
To the Company’s knowledge, during the year ended
December 31, 2021, no agreement was entered into,
directly or indirectly, between a member of the Supervisory
Board or a shareholder holding more than 10% of the
Company’s voting rights and the Company itself or one of
its subsidiaries.
The service contracts between members of the
Management Board and the Company are indicated in
section 2.4.4.9.
Solutions 30 | 2021 Annual Report
63
3.3  Management Board
3.3.1. Management Board Charter
The Management Board adopted an internal charter,
which came into force on April 23, 2019. This
Management Board Charter specifies the rules and
operating principles of the Management Board in addition
to the applicable legal and regulatory provisions and the
Company’s Articles of Association. The information below
is a summary of this Management Board Charter and,
therefore, is not intended to be exhaustive.
The Management Board is the main decision-making body
responsible for the Company’s management and general
affairs. It may be assisted by one or more ad hoc
committees that may be created by a resolution of the
Management Board. In the present case and for the time
being, the Management Board is assisted by two
executive committees.
Members of the Management Board act as a collegial
body and are jointly and severally responsible for the
overall management of the Company’s business activities.
Regardless of how its members are appointed or how it is
organized, the Management Board is and shall remain a
collegial body of the Company that is appointed by the
Supervisory Board. Consequently, no member of the
Management Board has the authority to act on behalf of
the Management Board. Each member of the
Management Board is a member of a team made up of the
members of the Management Board who together form a
collegial body.
The Management Board shall have the power to take any
action that is necessary or useful to achieving the
Company’s corporate purpose, with the exception of the
powers reserved by law or the Articles of Association for
the Supervisory Board and the general meeting of
shareholders. The Management Board performs its duties
under the supervision of the Supervisory Board.
Members of the Management Board shall be appointed
and dismissed by the Supervisory Board which determines
their number for a period of four years, unless otherwise
specified in the Articles of Association. They are re-eligible
and may be dismissed at any time, with cause, by a
resolution of the Supervisory Board.
3.3.2. Management Board committees
The Management Board established two executive
committees - each of which acts within its area of
expertise. The permanent executive committees of the
Management Board are the Group Executive Committee
and the Country Executive Committee (the Executive
Committees).
(i) Group Executive Committee
The main purpose of the Group Executive Committee is to
provide the Management Board any necessary
assistance, support, and advice in order to streamline the
decision-making process and prioritize issues to be
handled by the Management Board.
Moreover, the Group Executive Committee’s roles include
the following matters:
•Participating in the implementation of internal policies
on ethics, security, and human resources
•Submitting recommendations to improve these
policies
•Advising the Management Board on locally
implemented best practices as well as investments
and the general organization of the group
•Promoting synergies and the centralization of certain
activities at the group level to reduce associated costs
•Ensuring the free flow of information within the group
(ii) Country Executive Committee
The main purpose of the Country Executive Committee is
to provide the Management Board any necessary
assistance, support, and advice in order to streamline the
decision-making process and prioritize issues to be
handled by the Management Board.
Moreover, the Country Executive Committee’s duties
include the following matters:
•Participating in the preparation of the annual budget
by country
•Assisting the Group Executive Committee in
establishing the annual budget and monitoring major
investments, acquisitions, cash flows, and financial
activities at the local level
•Verifying compliance with local regulations, notably
with regard to safety, security, and social responsibility
•Strengthening synergies, seizing opportunities for
pooling resources and for further integration within the
group
In addition, monthly plenary sessions are held for
members of the Group and Country Executive
Committees. In connection with these plenary meetings,
cross-functional working groups have been created to:
•Harmonize, improve, and monitor the group’s key
processes: Human Resources, IT, Purchasing and
Supplies, Business Development, Finance and
Human Resources
•Monitor the deployment of the group’s major projects
for (i) Governance, Risk, and Compliance, and (ii)
Corporate Social Responsibility. These two projects
are explained in detail in section 4.2 of this report and
in the group’s ESG report.
Solutions 30 | 2021 Annual Report
64
3.3.3. Members of the Management Board
Gianbeppi Fortis is a graduate of Politecnico di Milano and holds an MBA from
INSEAD.
Before co-founding Solutions 30 in 2003, he was a project manager and
consultant for companies such as SITA Equant, Motorola, and IBM. He went
on to become chief executive of Kast Telecom, SIRTI France, and RSL Com
Italy.
GIANBEPPI FORTIS
Chairman of the Management Board
and Cofounder
Age: 59 years old
Nationality: French
1st appointed: 2005
Term expires: 2025
Number of shares held: 17,323,240
Solutions 30 SE, 3 rue de la Reine,
L-2418 Luxembourg 
Other positions held outside the company, within the Solutions 30 group
Current positions
•Solutions 30 Iberia 2017 SL – Director
•Solutions 30 Italia – Director
•Brand 30 SARL – General Manager
•WW Brand SARL – General Manager
•Soft Solutions SARL – General Manager
•Tech Solutions SARL – General Manager
•Smartfix30 SA – Managing Director
•Unit-T BV – Director and Chairman of the Board of
Directors
•Unit-T Field Services BV – Director and Chairman of
the Board of Directors
•Solutions 30 Belgium BV – Representative of
Solutions 30 SE which is itself General Manager
•Solutions 30 Netherlands BV – Representative of
Solutions 30 SE, itself a member of the Board of
Directors; Representative of Brand 30 SARL, itself a
member of the Board of Directors
•Business Solutions 30 Holland BV – Representative
of Solutions 30 SE, itself a member of the Board of
Directors; Representative of Brand 30 SARL, itself a
member of the Board of Directors
•Solutions 30 Holding Sp. z o.o. – Member of the
Supervisory Board
Positions that were held during the last 5 years and have ended
•Telima Money – President
•Telima Infoservices – President
•Telima Digital World – General Manager
•Telima Tunisie – General Manager
•Solutions 30 Field Services Süd GMBH – General
Manager
•Digital Business Solutions GMBH – General Manager
•Telima Frepart – General Manager
•Telima Business Solutions – President
•Telima Professional Services – General Manager of
Telima Frepart which is itself President
•Sotranasa Televideocom – General Manager of
Telima Frepart which is itself President
•Telekom Usługi SA – Chairman of the Supervisory
Board
•Telima Poland – General Manager
•Solutions 30 Holding GMBH – General Manager
•Solutions 30 GMBH – General Manager
•Solutions 30 Field Service GMBH – General Manager
•Immconcept Management SA – Managing Director
•Solutions 30 Field Services BV – Director and
Chairman of the Board of Directors of Unit-T BV,
which is itself Director
•ICT Field Services BV – Director and Chairman of the
Board of Directors of Unit-T BV, which is itself Director 
•Janssens Field Services BV – Representative of
Solutions 30 SE, itself General Manager of Solutions
30 Belgium BV, itself the sole Director
•Janssens Business Solutions BVBA – Representative
of Solutions 30 SE, itself General Manager of
Solutions 30 Belgium BV, itself the sole Director
Other positions held outside the company, outside the Solutions 30 group
Current positions
•GIAS International SA – Director
•Pugal International LTD – Director
Positions that were held during the last 5 years and
have ended
•Skill and You – Director
•1nce GMBH – Member of the Supervisory Board 
•Retelit – Director
•Next Gate Tech SA – Director
Solutions 30 | 2021 Annual Report
65
Amaury Boilot is a graduate of NEOMA Business School (formerly ESC Reims)
and holds an MBA in corporate finance from Kent Business School.
Before joining Solutions 30 in 2014, he started his career at EY as an auditor
and went on to work as a strategy consultant. After managing the several
business units in France, he became the group’s chief financial officer in May
2017 and a member of the Management Board.
AMAURY BOILOT
Chief Financial Officer
Age: 40 years old
Nationality: French
1st appointed: 2017, renewed
in 2019
Term expires: 2023
Number of shares held:
30,060
Solutions 30 SE, 3 rue de la
Reine, L-2418 Luxembourg 
Other positions held outside the company, within the Solutions 30 group
Current positions
•Solutions 30 UK Limited – Director
•Comvergent Limited – Director
•Comvergent Holdings Limited – Director
•Unit-T BV – Director
•Unit-T Field Services BV – Director
•Solutions 30 Holding Sp. z o.o. – Member of the Supervisory Board
•I-Holding BV – Director
•Solutions 30 Luxembourg SA – Member and Chairman of the Board of Directors
Positions that were held during the last 5 years and have ended
•Telima Money – President
•Telima Releve Centre – General Manager
•Telima Releve IDF – General Manager
•Telekom Usługi SA – Member of the Supervisory Board
•Immconcept Management – Director
•ICT Field Services BV – Director of Unit-T BV, which is itself Director
•Solutions 30 Field Services BV – Director of Unit-T BV, which is itself Director
Other positions held outside the company, outside the Solutions 30 group
Current positions
ABO Conseil SARL – General Manager
Astrolabe 85 -  General Manager
Positions that were held during the last 5 years and have ended
None
Solutions 30 | 2021 Annual Report
66
Luc Brusselaers joined Solutions 30 in 2017 and has been a key player in
opening the Belgian subsidiary Unit-T and in the partnership with Telenet. He
has nearly 30 years of experience in business development and general
management positions in the IT and telecommunications sector. Before joining
Solutions 30, Luc was vice president for Europe and the Middle East of NCR’s
telecom and technology division, after having worked as managing director for
NCR’s Belgian subsidiary, vice president of customer service for Europe and
the Middle East, and sales manager for the same region.
LUC BRUSSELAERS
Chief Revenue Officer
Age: 59 years old
Nationality: Belgian
1st appointed: 2020
Term expires: 2024
Number of shares held: 1.100
Solutions 30 SE, 3 rue de la Reine,
L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
•Unit-T BV – Director of As A Service BV, which is itself Director
•ICT Field Services BV – Director of As A Service BV, which is itself Director
•Solutions30 Field Services BV – Director of As A Service BV, which is itself Director
•Unit-T Field Services BV – Director of As A Service BV, which is itself Director
•Solutions 30 Holding GMBH – General Manager
•MSB S30 GMBH - General Manager
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
As A Service BV - Director
Positions that were held during the last 5 years and have ended
-
Solutions 30 | 2021 Annual Report
67
João Martinho is an engineer and graduate of Universidade de Trás-os-Montes
e Alto Douro in Portugal. He has nearly 15 years of international experience,
gained in business development and general management positions in the
telecommunications and power grid sectors. He joined Solutions 30 in
September 2018 and has actively contributed to the group’s ventures into new
markets such as Linky smart meters and electric vehicle charging stations.
JOÃO MARTINHO
Chief Operations Officer in charge of
Performance
Age: 47 years old
Nationality: Portuguese
1st appointed: 2019
Term expires: 2023
Number of shares held: -
Solutions 30 SE, 3 rue de la Reine,
L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
•Solutions 30 Martinique – General Manager
•Solutions 30 Guyane – General Manager
•Telima TVX – General Manager
•Solutions 30 Portugal – Sole Director
•Byonfiber Engineering SA – Director
•Solutions 30 Luxembourg SA – Director
Positions that were held during the last 5 years and have ended
None
Other positions held outside the company, outside the Solutions 30 group
Current positions
•Golden Priority – President
•Go Priority LDA – General Manager
Positions that were held during the last 5 years and have ended
•Painhas SA – General Meeting Chairman
Solutions 30 | 2021 Annual Report
68
Franck D’Aloia studied project management at the Skema Business School in
Lille, France. He began his career in the professional IT distribution industry,
first in sales positions and then as a project director, before joining the
executive committee of a General Electric subsidiary. In 2006, he joined
Solutions 30 where he assumed regional and then national operational
responsibilities. He was appointed Director of IT Operations in France in 2014
and then the group’s COO in 2017.
FRANCK D’ALOIA
Chief Operations Officer in charge of
Integrations
Age: 50 years old
Nationality: French
1st appointed: 2019
Term expires: 2023
Number of shares held: 3,200 (held
by a closely related person)
Solutions 30 SE, 3 rue de la Reine,
L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
•Solutions 30 UK Limited – Director
•Comvergent Limited – Director
•Comvergent Holdings Limited – Director
•Telima Frepart – General Manager
•CPCP Telecom – President
•Form@Home – General Manager
•Sotranasa Televideocom – General Manager,
General Manager of Telima Frepart, itself
president of Sotranasa
•Telima Infoservices – President
•Solutions 30 IT France (formerly Telima Managed
Services) – General Manager
•Telima Networks & Services – General Manager
•Telima Nord – General Manager
•Telima Onsite – General Manager
•Telima SFM30 – General Manager
•Telima Telco – General Manager
•Telima Professional Services – General Manager of
Telima Frepart which is itself President
•Solutions 30 Luxembourg SA – Director
Positions that were held during the last 5 years and have ended
•Atlan’tech – General Manager
•Fredev Energy Centre – President
•Telima Breizh – General Manager
•Telima Comptage – General Manager
•Telima Energy Atlantique – General Manager
•Telima Energy Est – General Manager
•Telima Energy IDF – General Manager
•Telima Energy Nord – General Manager
•Telima Energy Ouest – General Manager
•Telima Energy Sud – General Manager
•Telima Nancy – General Manager
•Telima Releve Centre – General Manager
•Telima Releve Est – General Manager
•Telima Releve IDF – General Manager
•Solutions 30 Releve – General Manager
•Telima SGA – General Manager
•Solutions 30 Euro Energy – General Manager
•PC30 Family – General Manager
•Telima Digital World – General Manager
•Telima Distributed Services – General Manager
•Telima Ile de France – General Manager
•Telima Logistique – General Manager
•Telima Services Regions – General Manager
Other positions held outside the company, outside the Solutions 30 group
Current positions
SCI Les Archers 2000 - Co-General Manager
Smart AIM – General Manager
Positions that were held during the last 5 years and have ended
None
Solutions 30 | 2021 Annual Report
69
Robert Ziegler is a German national and a graduate of the ESCP business
school.
Robert Ziegler spent 18 years at AT Kearney, during which time he was
involved in a number of projects in the transport infrastructure and logistics
sector, before becoming a partner and managing director in charge of
infrastructure and transport at the European level. He also founded AT
Kearney’s Middle East office in Dubai, where he spent five years. He then
joined DHL International in 2015 as Chief Operating Officer of the freight
division and was later appointed Chief Executive Officer for UK and the
Benelux. In 2019, he was appointed Chief Executive Officer of Warberer’s
International.
Appointed Chief Transformation Officer of SOLUTIONS 30 in April 2021,
Robert Ziegler resigned from his position and from the Management Board in
December 2021 to return to the transportation business, to which he has
dedicated 25 years of his career.
ROBERT ZIEGLER
Chief Operations Officer in charge of
Transformation
Age: 53 years old
Nationality: German
Term completed: 2021
Number of shares held: -
Solutions 30 SE, 3 rue de la Reine,
L-2418 Luxembourg
Other positions held outside the company, within the Solutions 30 group
Current positions
N/A
Positions that were held during the last 5 years and have ended
•Solutions 30 Holding GMBH – General Manager
•Solutions 30 GMBH – General Manager
•Solutions 30 Field Service GMBH – General Manager
•Solutions 30 Field Services Süd GMBH – General
Manager
•WorldLink GMBH – General Manager
Other positions held outside the company, outside the Solutions 30 group
Current positions
•Karox GMBH – Director
Positions that were held during the last 5 years and have ended
DHL Freight (Belgium) NV – Director
DHL Express (UK) Limited – Director
Waberer’s International Nyrt – Director
Gerlach Customs Services UK Limited – Director
Solutions 30 | 2021 Annual Report
70
3.4  Remuneration
3.4.1. General principles
The Nominations and Remunerations Committee assists
the Supervisory Board in its mission to determine and
regularly assess all remuneration and benefits for
members of the Company’s Management Board and
Supervisory Board.
In order to determine all the components of remuneration
for members of the Management Board, as proposed by
the Nominations and Remunerations Committee, the
Supervisory Board takes into account numerous principles
such as comprehensiveness, balance, comparability,
consistency, understandability, and proportionality as
recommended by the AFEP-MEDEF code with which the
Company complies.
The Company does not subscribe to any insurance or
pension plans for members of the Supervisory Board or
Management Board.
The policy on remuneration for members of the
Supervisory Board and the Management Board was
adopted by the Supervisory Board on April 27, 2020, as
proposed by the Nominations and Remunerations
Committee. This policy was put to a consultative
shareholder vote at the general meeting on June 26, 2020.
85.7% of shareholders said they were in favor of this
policy, which is submitted to the general meeting every
four years, unless there is some other major change.
There were no significant changes in 2021.
3.4.2. Remuneration for members of the Supervisory
Board
The general meeting determines the remuneration for
members of the Supervisory Board in respect of their
duties on the Supervisory Board and its committees.
Supervisory Board members each receive a fixed
remuneration of €10,000 (for a seniority of less than two
years), €15,000 (for a seniority of between two and four
years), or €20,000 (for a seniority of more than four years)
per year, while the chair receives an additional
remuneration of €20,000 per year. The committee chairs
receive an additional remuneration of €1,000.
Members of the Supervisory Board are not eligible for
variable remuneration plans (annual bonus) or long-term
share incentive plans.
All these amounts are net of any applicable withholding
tax. The total net amount of remuneration paid to
members of the Supervisory Board for 2021 is €121,726.
Remuneration for Supervisory Board members:
Amounts 
allocated
for the period
2020 and paid
in 2021
Amounts allocated
for
2021 and
paid or payable
in 2022
Alexander SATOR
Chairman of the
Supervisory Board
40,000 €
40,000 €
Caroline TISSOT,
Member of the
Supervisory Board
15,000 €
15,000 €
Francesco SERAFINI,
Member of the
Supervisory Board
10,000 €
20,000 €
Paul RAGUIN,
Member of the
Supervisory Board
10,000 €
14,178 €
Jean Paul COTTET,
Member of the
Supervisory Board
11,000 €
16,000 €
Yves KERVEILLANT,
Member of the
Supervisory Board
11,000 €
16,000 €
Pascale MOURVILLIER
Member of the
Supervisory Board
— €
548 €
Total
97,000 €
121,726 €
The remuneration of Paul Raguin and Pascale Mourvillier
is prorated for the duration of their respective terms of
office in 2021.
3.4.3. Shares held by members of the Supervisory
Board
As of December 31, 2021, members of the Supervisory
Board and persons closely related to them according to
the definition provided by Regulation (EU) No 596/2014 of
the European Parliament and of the Council of April 16,
2014, on market abuse (MAR) held a total of 6,700
shares.
3.4.4. Remuneration for members of the Management
Board
3.4.4.1. General framework for remuneration policy
The policy on remuneration for members of the
Management Board is proposed by the Nominations and
Remunerations Committee and set by the Supervisory
Board. The remuneration policy includes incentives that
reflect the group’s strategy for long-term growth, while
acting responsibly towards all stakeholders. In this
context, the components taken into account to determine
remuneration are as follows:
Solutions 30 | 2021 Annual Report
71
–An annual base (fixed) remuneration that may vary
according to each member’s role and responsibilities
and that may be reviewed by the Nominations and
Remunerations Committee from time to time and
compared to practices adopted by companies with
comparable challenges, characteristics, and history.
–A variable remuneration that is based on challenging
official annual goals that the Supervisory Board
reviews and approves every year in accordance with
the Nominations and Remunerations Committee’s
recommendations.
–A long-term incentive plan including the allocation of
shares or stock options granted on the basis of
performance criteria with the aim of fostering long-
term commitment among members of the
Management Board, in accordance with shareholder
interests.
Furthermore, all members of the Management Board are
provided with a company car.
3.4.4.2. Fixed and variable remuneration
Fixed remuneration for 2021
The fixed remuneration of Management Board members
was not increased, with the exception of an automatic
legal indexation. The tables below reflect these items, as
well as changes in the status of members who signed a
service contract instead of an employment contract.
Fixed remuneration for 2022
The Supervisory Board, which met on April 27, 2022, on
the proposal of the Nominations and Remunerations
Committee, decided, for the sake of consistency, to sign a
service contract with Amaury Boilot.
Variable remuneration
Variable remuneration is tied to the achievement of formal
and demanding objectives defined by the Supervisory
Board in accordance with the recommendations of the
Nominations and Remunerations Committee.
Variable remuneration for 2021
The principles for calculating variable remuneration for
2021 remained unchanged compared to 2020. In
particular, the variable portion remains capped at 50% of
the fixed remuneration.
The applicable criteria listed in the table below were
approved by the Supervisory Board at its meeting on
September 28, 2021, on the proposal of the Nominations
and Remunerations Committee and on the basis of the
budget approved in January 2021.
Criteria for annual variable remuneration for 2021
Minimum
Target
Maximum
Real
Quantitative criteria
Revenue
as a % of theoretical variable
remuneration
0%
25%
25%
25%
Adjusted EBITDA margin
as a % of theoretical variable
remuneration
0%
25%
25%
0%
Free cash flow
as a % of theoretical variable
remuneration
0%
25%
25%
23,2%
Qualitative criteria
Publication of the first ESG report
as a % of theoretical variable
remuneration
0%
25%
25%
25%
Total variable remuneration as a % of theoretical variable remuneration (the variable
portion is capped at 50% of the fixed remuneration of each member of the Management
Board)
0%
100%
100%
73,2%
The Supervisory Board - which met on April 27, 2022,
upon the recommendation of the Nominations and
Remunerations Committee - analyzed the level of
achievement of the quantitative and qualitative
performance goals mentioned above and set the amount
of annual variable remunerations for members of the
Management Board for 2021. These amounts are detailed
in section 3.4.4.9 of this report.
The Supervisory Board noted the partial achievement of
the quantitative objectives, in particular the objectives of
operational profitability (adjusted EBITDA) and free cash
flow.
The Supervisory Board also considered that the qualitative
objectives had been satisfactorily achieved.
Variable remuneration for 2022
The principles for calculating variable remuneration for
2022 will remain unchanged compared to 2021. The
applicable criteria listed in the table below were approved
by the Supervisory Board at its meeting on April 27, 2022,
on the proposal of the Nominations and Remunerations
Committee.  The variable part may be up to a maximum of
60% of the annual fixed remuneration. This change in the
remuneration policy will be subject to a consultative vote
by shareholders at the next General Meeting called to
approve the full-year financial statements for 2021.
Solutions 30 | 2021 Annual Report
72
Criteria for annual variable remuneration for 2022
Minimum
Target
Maximum
Quantitative
criteria
Revenue
as a % of theoretical variable
remuneration
0%
25%
30%
Adjusted EBITDA
as a % of theoretical variable
remuneration
0%
25%
30%
FCF as % of sales
as a % of theoretical variable
remuneration
0%
25%
30%
Qualitative
criteria
CSR and related indicators
as a % of theoretical variable
remuneration
0%
12,5%
15%
Risk control and related indicators
as a % of theoretical variable
remuneration
0%
12,5%
15%
Total variable remuneration as a % of theoretical variable remuneration (the variable
portion is capped at 50% of the fixed remuneration of each member of the Management
Board)
0%
100%
120%
3.4.4.3. Severance pay
All members of the Management Board are entitled to
compensation equal to the remuneration (fixed and
variable parts) received during the last 18 months, if their
contract is terminated without cause or if there is a change
of control which puts an end to their duties. This
compensation is paid in cash.
Members of the Management Board who resign are not
entitled to any compensation.
3.4.4.4. Special remuneration
No special remuneration is due or paid to members of the
Management Board.
3.4.4.5. Benefits in kind and other
Determined according to local specificities and individual
situations, benefits in kind essentially consist of the
provision of a company car.
There are no additional or supplemental pension plans for
members of the Management Board.
3.4.4.6. Long-term variable remuneration in shares
The long-term variable remuneration policy is designed to
attract talent; to encourage Solutions 30 SE management,
including members of the Management Board, to take a
long-term view of their work, to build loyalty, and to
facilitate the alignment of their interests with those of the
shareholders by giving them a stake in the value of
Company shares. This long-term remuneration policy is
based on a long-term incentive plan (LTIP) based on
Solutions 30 SE shares.
In compliance with the regulation applicable to Solutions
30 SE, this long-term incentive plan was defined by the
Nominations and Remunerations Committee and
approved by the Supervisory Board on September 24,
2019. It was submitted for a consultative vote at the
general meeting on June 26, 2020 and was approved with
75% votes in favor.
Consistent with best market practices, this plan contains
the following general provisions:
Implementation: The long-term incentive plan is based
on the allocation of instruments giving the right to
subscribe to shares of the company at a predetermined
price (exercise price) as of a date set by the Supervisory
Board upon the recommendation of the Nominations and
Remunerations Committee. Instruments are allocated at
the sole discretion of the Nominations and Remunerations
Committee or, when applicable, the Management Board.
Members of the Supervisory Board are not eligible for this
plan. The Nominations and Remunerations Committee
has the authority to allocate instruments to members of
the Management Board, while the Supervisory Board has
delegated authority to the Management Board to allocate
financial instruments to other group employees. No
beneficiary shall be allocated more than 15% of the
maximum number of shares to be issued under this
incentive plan.
Size: The general meeting had authorized this plan on the
basis of a maximum number of shares not exceeding
6,500,000 shares, representing a maximum gross dilution
of 6.07% of the capital. However, given the group’s
performance over the period under review, from 2019 to
2021, only 3,351,688 options were granted. As the current
stock market price is lower than the exercise price of these
options, the exercise conditions are not met.
Term and vesting period of the instruments:The stock
option plan was effectively allocated on November 19,
2021 and the expiration date of each instrument is
November 30, 2023.  On the expiry date (November 30,
2023), instruments that have not yet been exercised will
be forfeited. For beneficiaries of the plan, instruments shall
be definitively allocated after the defined performance
criteria have been achieved for a period of three
consecutive years and may only be exercised one year
after the end of the vesting period. For beneficiaries
residing in France, the shares resulting from exercised
options will be subject to a retention period of two years,
between the date the options were granted and the date
on which the shares can be freely transferred, in
accordance with article L.225-197-1 of the French
Commercial Code.
Price: The exercise price of the instruments corresponds
to the average share price at the end of the 60 trading
days preceding the date of the Supervisory Board meeting
on September 23, 2019, during which this plan was initially
approved. It is set at €8.99 per share and must remain
fixed for the entire duration of the incentive plan.  This plan
was subsequently reconfirmed by the Supervisory Board
on September 28, 2021.
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73
Performance criteria for members of the Management Board:
Criteria
Weight of the criterion in
the allocation
Definition
Revenue
25 %
Revenue target defined for fiscal years 2019, 2020, and  2021. This criterion
is assessed by calculating the average of the performances over the three
fiscal years. When the target has been 100% achieved, the allocation is
100%, and it decreases on a straight -line basis down to 0% at a
predetermined lower bound.
Adjusted EBITDA margin
25 %
Adjusted EBITDA margin target defined for fiscal years 2019, 2020 and  2021.
This criterion is assessed by calculating the average of the performances over
the three fiscal years. When the target has been 100% achieved, the
allocation is 100%, and it decreases on a straight -line basis down to 0% at a
predetermined lower bound.
Free cash flow
25 %
Free cash flow target defined for fiscal years 2019, 2020 and  2021. This
criterion is assessed by calculating the average of the performances over the
three fiscal years. When the target has been 100% achieved, the allocation is
100%, and it decreases on a straight -line basis down to 0% at a
predetermined lower bound.
Share performance (Total
Share Return, TSR)
25 %
Target to outperform the market share price compared to an index composed
of nine comparable European securities defined for fiscal years 2019, 2020
and  2021. When 100% of the outperformance target (TSR at least 4% higher
than the index) is met, the allocation is 100% and it decreases up to 50% to a
predetermined lower limitbound (TSR between 0 and 4% outperformance
compared to the benchmark). No instrument can be awarded in the event
thatgranted if the index underperforms. The nine comparable shares are
Instalco AB, Spie SA, ALten SA, Global Dominion SA, Teleperformance SE,
Groupe Open SA, Devoteam SA, Quadient SA, and Elis SA.
The targets determined by the Supervisory Board with the
assistance of the Nominations and Remunerations
Committee must be consistent with the Company’s
strategy.
The adjusted EBITDA margin is the operating margin as it
is reported in the group’s financial statements.
The free cash flow corresponds to the net cash flow from
operating activities minus the acquisitions of fixed assets.
The general meeting had authorized this plan on the basis
of a maximum number of shares not exceeding 6,500,000
shares, representing a maximum gross dilution of 6.07%
of the capital if 100% of the objectives were met.
Given the group’s performance over the period under
review, from 2019 to 2021, only 3,351,688 options were
granted. As of the date of publication of this report, the
stock market price is lower than the exercise price of these
options, so the exercise conditions are not met.
The allocation of this plan, which covers the period
2019-2021, was carried out on November 19, 2021.
The allocation of the plan is detailed in the table below.
Solutions 30 | 2021 Annual Report
74
Plan #1 of 09/24/2019
Number of
beneficiaries
Year
granted
Type
Unit
valuation of
options
according to
the method
used for the
consolidated
Number
of options
granted
during
the year
Exercise
price
Exercise period
Management Board
Gianbeppi FORTIS
-
2021
Stock options
1,42
568,750
8,99
The stock options are
subject to a one-year
lock-up period running
from January 1, 2022 to
December 31, 2022.
They can only be
exercised on the
following four dates:
January 31, 2023, April
30, 2023, July 31, 2023,
or November 30, 2023
and must be exercised
before they expire on
November 30, 2023. For
members residing in
France, the shares
resulting from exercised
options will be subject to
a retention period of two
years, between the date
the options were granted
and the date on which
the shares can be freely
transferred, in
accordance with article
L.225-197-1 of the
French Commercial
Code.
Amaury BOILOT
-
2021
Stock options
1,42
568,750
8,99
Luc BRUSSELAERS
-
2021
Stock options
1,42
301,438
8,99
Franck D'ALOIA
-
2021
Stock options
1,42
561,167
8,99
João MARTINHO
-
2021
Stock options
1,42
473,958
8,99
Other members
of management
17
2021
Stock options
1,42
877,625
8,99
3.4.4.7. Shares held by members of the Management
Board
As of the date of this report, the five members of the
Management Board held a total of 17,357,600 shares,
representing 16.2% of the Company’s shares and voting
rights (on a fully diluted basis). Transactions carried out by
members of the Management Board are published on the
Company’s website, in the Regulated Information section.
Members of the Management Board are required to
comply with the rules governing trading in Company
securities.
3.4.4.8. Trading in Company securities
The members of the Management Board and the
Supervisory Board are aware of the rules to be applied in
terms of preventing insider trading, in particular those
arising from European Market Abuse Regulation No.
596/2014, which came into force on July 3, 2016, and the
recommendations of the French Financial Markets
Authority, in particular concerning the periods during which
share trading is prohibited.
Insider information is specific, non-public information
which, if made public, could have a significant influence on
the share price. This insider information may be of three
types: strategic, related to the definition and
implementation of the Company’s growth policy; recurring,
related to the annual timetable for drafting and disclosing
annual and interim financial statements, regular
communications, or periodic meetings devoted to financial
information; and one-off, related to a given program,
project, or financial transaction.
All members of the Management Board and the
Supervisory Board, as well as any person considered to
be an insider, must refrain from directly or indirectly
carrying out (or recommending to carry out) any
transaction in the financial instruments of the Company
and its subsidiaries for which they have insider information
or from communicating insider information, as well as from
recommending to another person, on the basis of insider
information, that they carry out insider trading in the
Company’s financial instruments.
Transactions involving the purchase or sale of Company
securities or financial instruments are prohibited during
periods between the date on which insiders are privy to
specific information regarding business developments or
the Company’s outlook - which, if made public, could
noticeably influence the share price - and the date on
which this information is made public.
Solutions 30 | 2021 Annual Report
75
Moreover, all transactions are strictly forbidden for a
period of:
•Thirty calendar days before the scheduled publication
date of the annual consolidated financial statements
and half-year consolidated financial statements
•Fifteen calendar days before the scheduled
publication date of quarterly financial information
At the beginning of each calendar year, the Company
draws up and releases a timetable for determining the
periods during which trading in Company securities is
prohibited.
3.4.4.9. Remuneration for members of the
Management Board for 2021:
The Supervisory Board meeting on April 27, 2020,
approved the Management Board’s proposal, which aimed
to reduce its members’ remuneration by 25% as long as
the exceptional measures implemented by the group in
2020 remain in place, in particular the partial employment
measures that affected the teams. The fixed remuneration
for members of the Management Board was thus reduced
by 25% for April and May 2020. This decrease in
remuneration explains the difference between the
“amounts due” and “amounts paid” columns for 2020 in
the individual remuneration tables below.
During the Supervisory Board meeting on April 27, 2020,
the possibility was raised of adjusting the objectives of the
long-term incentive plan, given the new market conditions
and the impact of the pandemic. During its meeting on
September 23, 2020, the Supervisory Board analyzed the
situation in light of the Nominations and Remunerations
Committee’s recommendations and decided to leave
these objectives unchanged. The Supervisory Board felt
that the ongoing crisis was not likely to significantly impact
the group’s prospects.
Gianbeppi Fortis, Chairman of the
Management Board
Summary of Gianbeppi Fortis’ remunerations
2020
2021
In €
Amounts
due
Amounts
paid
Amounts
due
Amounts
paid
Fixed
remuneration
326,808
313,191
326,808
326,808
Variable
remuneration
136,000
136,000.000
99,552
—
Special
remuneration
—
—
—
—
Directors’ fees
—
—
—
—
Benefits in kind
and other
23,371
23,371
23,875
23,875
Total
486,179
472,562
450,235
350,683
Since the signature of a contract for services, dated
September 1, 2013, the remuneration and benefits
described in the table below are received by GIAS
International, a Luxembourg entity wholly owned by
Gianbeppi Fortis.
The contract for services was entered into for an indefinite
period and concerns managing and leading Solutions 30
SE teams in a process of internal and external
development with the objective of improving its
management and productivity.
By an amendment dated July 16, 2019, GIAS
International’s fixed monthly remuneration was increased
from €23,234 (excluding tax) to €27,234 (excluding tax)
per month. For 2020, GIAS International has agreed to a
25% reduction in its remuneration for the duration of the
exceptional measures implemented to cope with the
health crisis. To this fixed remuneration may be added
variable remuneration, under the Supervisory Board’s
control, up to a maximum of €136,000 (excluding tax) per
year.
In addition, Gianbeppi Fortis does not currently have an
employment contract with Solutions 30 SE.
Long-term remuneration in securities
As of November 19, 2021, after approval by the
Supervisory Board on September 28, 2021 and on the
recommendation of the Nominations and Remunerations
Committee on September 28, 2021, 3,351,688 options
were granted to members of the Management Board and
certain members of management, in accordance with the
long-term incentive plan described in section 3.4.4.6 of
this report.
Gianbeppi Fortis was granted 568,750 options to
subscribe for 568,750 new shares. The stock options are
subject to a one-year lock-up period running from January
1, 2022 to December 31, 2022. They can only be
exercised on the following four dates: January 31, 2023,
April 30, 2023, July 31, 2023, or November 30, 2023 and
must be exercised before they expire on November 30,
2023.
Summary of remuneration and options and shares granted
to Gianbeppi Fortis:
2020
2021
Total remuneration for
the period1
472,565.00
450,235.00
Valuation of options
allocated during the year2
—
807,625.00
Valuation of performance
shares allocated during
the period
—
—
Valuation of other
long-term remuneration plans
—
—
TOTAL
472,565.00
1,257,860.00
1 Remuneration paid for 2020 and remuneration due for 2021, as
detailed in the previous table.
2 Unit valuation of options at €1.42 in accordance with the method
used for the consolidated accounts. The long-term incentive plan
covers the period 2019-2021 and its allocation was made on
November 19, 2021. As of the date of publication of this report,
the stock market price is lower than the exercise price of the
options, so the exercise conditions are not met.
Solutions 30 | 2021 Annual Report
76
Other elements of Gianbeppi Fortis’ status
Employ
ment
contract
Suppleme
ntary
pension
plan
Severance pay
or benefits
owed or
potentially
owed due to
termination or
change in
Non-
competition
fees
Gianbeppi
Fortis
NO
NO
YES
NO
Deferred remunerations
a. Non-competition fee
None.
b. Severance pay
In his capacity as a member of the Management Board,
Gianbeppi Fortis receives compensation equal to his
remuneration (fixed fee plus annual bonus) received
during the last 18 months in the event that his contract is
terminated without cause. Members of the Management
Board who resign are not entitled to any compensation.
In the event of a change of control and termination of his
appointment, Gianbeppi Fortis receives compensation
equal to his remuneration (fixed fee plus annual bonus)
received during the last 18 months.
Amaury Boilot, Member of the Management
Board
Summary of Amaury Boilot’s remunerations
2020
2021
In €
Amounts
due
Amounts
paid
Amounts
due
Amounts
paid
Fixed
remuneration
264,450
252,000
285,106
285,106
Variable
remuneration
129,000
129,000
94,428
—
Special
remuneration
—
—
—
—
Directors’ fees
—
—
—
—
Benefits in kind
and other
19,003
19,003
19,003
19,003
Total
412,453
400,003
398,537
304,109
Amaury Boilot has a Luxembourg employment contract.
For the purpose of comparability with remuneration
received by the members of the Management Board who
have signed a contract for services with Solutions 30 SE,
employer costs should be added to the gross amounts
listed above. In Luxembourg, these costs are about 13%
of the gross salary.
Amaury Boilot is not entitled to any pension obligations or
other life annuity benefits, other than those granted under
the compulsory basic pension plan and supplemental
pension plans.
Long-term remuneration in securities
As of November 19, 2021, after approval by the
Supervisory Board on September 28, 2021 and on the
recommendation of the Nominations and Remunerations
Committee on September 28, 2021, 3,351,688 options
were granted to members of the Management Board and
certain members of management, in accordance with the
long-term incentive plan described in section 3.4.4.6 of
this report.
Amaury Boilot was granted 568,750 options to subscribe
for 568,750 new shares. The stock options are subject to a
one-year lock-up period running from January 1, 2022 to
December 31, 2022. They can only be exercised on the
following four dates: January 31, 2023, April 30, 2023, July
31, 2023, or November 30, 2023, and must be exercised
before they expire on November 30, 2023.
Summary of remuneration and options and shares granted
to Amaury Boilot:
2020
2021
Total remuneration for
the period1
400,003.00
398,537.00
Valuation of options
allocated during the year2
—
807,625.00
Valuation of performance
shares allocated during
the period
—
—
Valuation of other
long-term remuneration plans
—
—
TOTAL
400,003.00
1,206,162
1 Remuneration paid for 2020 and remuneration due for 2021, as
detailed in the previous table.
2 Unit valuation of options at €1.42 in accordance with the method
used for the consolidated accounts. The long-term incentive plan
covers the period 2019-2021 and its allocation was made on
November 19, 2021. As of the date of publication of this report,
the stock market price is lower than the exercise price of the
options, so the exercise conditions are not met.
Other elements of Amaury Boilot’s status
Employment
contract
Suppleme
ntal
pension
plan
Severance
pay or
benefits
owed or
potentially
owed due to
termination
or change in
Non-
competition
fees
Amaury
Boilot
YES
NO
YES
NO
Deferred remunerations
a. Non-competition fee
None.
b. Severance pay
Solutions 30 | 2021 Annual Report
77
In his capacity as a member of the Management Board,
Amaury Boilot receives compensation equal to his
remuneration (fixed fee plus annual bonus) received
during the last 18 months in the event that his contract is
terminated without cause. Members of the Management
Board who resign are not entitled to any compensation.
In the event of a change of control and termination of his
appointment, Amaury Boilot receives compensation equal
to his remuneration (fixed fee plus annual bonus) received
during the last 18 months.
Luc Brusselaers, Chief Revenue Officer
and Member of the Management Board
Summary of Luc Brusselaers’s remuneration
2020
2021
In €
Amounts
due
Amounts
paid
Amounts
due
Amounts
paid
Fixed
remuneration
106,516
98,516
192,000
192,000
Variable
remuneration
57,600
57,600
99,552
—
Special
remuneration
—
—
—
—
Directors’ fees
—
—
—
—
Benefits in kind
and other
—
—
—
—
Total
164,116
156,116
291,552
192,000
* Information from the date Luc Brusselaers joined the
Management Board, i.e. as of June 26, 2020.
A contract for services was entered into on January 1,
2020, between As A Service, a Belgian company wholly
owned by Luc Brusselaers, and Solutions 30 SE, for an
indefinite period and concerns managing and leading the
Company’s teams in a process of internal and external
development with the objective of improving and
perfecting its management and productivity. Under this
contract, As A Service’s fixed monthly fee is set at €16,000
(excluding tax) per month. To this fixed remuneration may
be added variable remuneration, under the Supervisory
Board’s control, up to a maximum of €136,000 (excluding
tax) per year.
In addition, Luc Brusselaers does not currently have an
employment contract with Solutions 30 SE.
Long-term remuneration in securities
As of November 19, 2021, after approval by the
Supervisory Board on September 28, 2021 and on the
recommendation of the Nominations and Remunerations
Committee on September 28, 2021, 3,351,688 options
were granted to members of the Management Board and
certain members of management, in accordance with the
long-term incentive plan described in section 3.4.4.6 of
this report.
Luc Brusselaers was granted 301,438 options to subscribe
for 301,438 new shares. The stock options are subject to a
one-year lock-up period running from January 1, 2022 to
December 31, 2022. They can only be exercised on the
following four dates: January 31, 2023, April 30, 2023, July
31, 2023, or November 30, 2023 and must be exercised
before they expire on November 30, 2023.
Summary of remuneration and options and shares granted
to Luc Brusselaers:
2020
2021
Total remuneration for
the period1
156,116.00
291,552.00
Valuation of options
allocated during the year2
—
428,041.25
Valuation of performance
shares allocated during the
period
—
—
Valuation of other
long-term remuneration plans
—
—
TOTAL
156,116.00
719,593.25
1Remuneration paid for 2020 and remuneration due for 2021, as
detailed in the previous table.
2 Unit valuation of options at €1.42 in accordance with the method
used for the consolidated accounts. The long-term incentive plan
covers the period 2019-2021 and its allocation was made on
November 19, 2021. As of the date of publication of this report,
the stock market price is lower than the exercise price of the
options, so the exercise conditions are not met.
Other information about Luc Brusselaers’ status 
Employm
ent
contract
Supplemen
tal pension
plan
Severance
pay or
benefits
owed or
potentially
owed due to
termination
or change in
office
Non-
competiti
on fees
Luc
Brusselaers
NO
NO
YES
NO
Deferred remunerations
a. Non-competition fee
None.
b. Severance pay
In his capacity as a member of the Management Board,
Luc Brusselaers receives compensation equal to his
remuneration (fixed fee plus annual bonus) received
during the last 18 months in the event that his contract is
terminated without cause. Members of the Management
Board who resign are not entitled to any compensation.
In the event of a change of control and termination of his
appointment, Luc Brusselaers receives compensation
equal to his remuneration (fixed fee plus annual bonus)
received during the last 18 months.
Solutions 30 | 2021 Annual Report
78
João Martinho, Member of the Management
Board
Summary of João Martinho’s remunerations
2020
2021
In €
Amounts
due
Amounts
paid
Amounts
due
Amounts
paid
Fixed
remuneration
290,642
279,025
270,783
270,783
Variable
remuneration
136,000
136,000
99,552
—
Special
remuneration
—
—
—
—
Directors’ fees
—
—
—
—
Benefits in kind
and other
—
—
—
—
Total
426,642
415,025
370,335
270,783
Since the signature of a contract for services, dated June
1, 2018, the remuneration and benefits described in the
table below are received by Go Priority, a Portuguese
entity wholly owned by João Martinho.
Since November 1, 2020, João Martinho has had an
employment contract that covers 20% of his remuneration. 
The contract for services and the employment contract
were entered into for an indefinite period and concern
managing and leading Solutions 30 SE teams in a process
of internal and external development with the objective of
improving its management and productivity, notably with
regard to the group’s telecom and energy businesses.
Under these contracts, Go Priority’s fixed monthly fee is
set at €23,234 (excluding tax) per month. To this fixed
remuneration may be added variable remuneration, under
the Supervisory Board’s control, up to a maximum of
€136,000 (excluding tax) per year.
Long-term remuneration in securities
As of November 19, 2021, after approval by the
Supervisory Board on September 28, 2021 and on the
recommendation of the Nominations and Remunerations
Committee on September 28, 2021, 3,351,688 options
were granted to members of the Management Board and
certain members of management, in accordance with the
long-term incentive plan described in section 3.4.4.6 of
this report.
João Martinho was granted 473,958 options to subscribe
for 473,958 new shares. The stock options are subject to a
one-year lock-up period running from January 1, 2022 to
December 31, 2022. They can only be exercised on the
following four dates: January 31, 2023, April 30, 2023, July
31, 2023, or November 30, 2023 and must be exercised
before they expire on November 30, 2023.
Summary of remuneration and options and shares granted
to João Martinho:
2020
2021
Total remuneration for
the period1
415,025.00
370,335.00
Valuation of options
allocated during the year2
—
673,021.00
Valuation of performance
shares allocated during
the period
—
—
Valuation of other
long-term remuneration plans
—
—
TOTAL
415,025.00
1,043,356.00
1 Remuneration paid for 2020 and remuneration due for 2021, as
detailed in the previous table.
2 Unit valuation of options at €1.42 in accordance with the method
used for the consolidated accounts. The long-term incentive plan
covers the period 2019-2021 and its allocation was made on
November 19, 2021. As of the date of publication of this report,
the stock market price is lower than the exercise price of the
options, so the exercise conditions are not met.
Other elements of João Martinho’s status
Employm
ent
contract
Supplement
al pension
plan
Severance pay
or benefits
owed or
potentially
owed due to
termination or
change in
Non-
competiti
on fees
João
Martinho
NO
NO
YES
NO
Deferred remunerations
a. Non-competition fee
None.
b. Severance pay
In his capacity as a member of the Management Board,
João Martinho receives compensation equal to his
remuneration (fixed fee plus annual bonus) received
during the last 18 months in the event that his contract is
terminated without cause. Members of the Management
Board who resign are not entitled to any compensation.
In the event of a change of control and termination of his
appointment, João Martinho receives compensation equal
to his remuneration (fixed fee plus annual bonus) received
during the last 18 months.
Solutions 30 | 2021 Annual Report
79
Franck D’Aloia, Member of the
Management Board
Summary of Franck D’Aloia’s remunerations
2020
2021
In €
Amounts
due
Amounts
paid
Amounts
due
Amounts
paid
Fixed
remuneration
182,255
174,661
228,326
228,326
Variable
remuneration
87,330
—
99,552
—
Special
remuneration
—
—
—
—
Directors’ fees
—
—
—
—
Benefits in kind
and other
10,452
10,452
18,905
18,905
Total
280,037
185,113
346,783
247,231
Until July 1, 2021, Franck D’Aloia had an employment
contract under French law. For the purpose of
comparability with remuneration received by the members
of the Management Board who have signed a contract for
services with Solutions 30 SE, employer costs should be
added to the gross amounts listed above. In France, these
costs are about 45% of the gross salary.
A contract for services was entered into on July 1, 2021,
between Smart AIM, a French company wholly owned by
Franck D’Aloia, and Solutions 30, for an indefinite period
and concerns managing and leading Company teams in a
process of internal and external development with the
objective of improving and Company’s productivity and
integrating acquired companies. Under this contract,
Smart AIM’s fixed monthly remuneration is set at €23,233
(excluding tax) per month. To this fixed remuneration may
be added variable remuneration, under the Supervisory
Board’s control, up to a maximum of €136,000 (excluding
tax) per year.
In addition, Franck D’Aloia does not currently have an
employment contract with Solutions 30.
Long-term remuneration in securities
As of November 19, 2021, after approval by the
Supervisory Board on September 28, 2021 and on the
recommendation of the Nominations and Remunerations
Committee on September 28, 2021, 3,351,688 options
were granted to members of the Management Board and
certain members of management, in accordance with the
long-term incentive plan described in section 3.4.4.6 of
this report.
Franck D’Aloia was granted 561,167 options to subscribe
for 561,167 new shares. The stock options are subject to a
one-year lock-up period running from January 1, 2022 to
December 31, 2022. The shares resulting from exercised
options will be subject to a retention period of 2 years,
between the date the options were allocated and the date
on which the shares can be freely transferred, in
accordance with article L.225-197-1 of the French
Commercial Code.
Summary of remuneration and options and shares granted
to Franck D’Aloia:
2020
2021
Total remuneration for
the period1
185,113.00
346,783.00
Valuation of options
allocated during the year2
—
798,857.00
Valuation of performance
shares allocated during
the period
—
—
Valuation of other
long-term remuneration plans
—
—
TOTAL
185,113.00
1,145,640.00
1 Remuneration paid for 2020 and remuneration due for 2021, as
detailed in the previous table.
2 Unit valuation of options at €1.42 in accordance with the method
used for the consolidated accounts. The long-term incentive plan
covers the period 2019-2021 and its allocation was made on
November 19, 2021. As of the date of publication of this report,
the stock market price is lower than the exercise price of the
options, so the exercise conditions are not met.
Other elements of Franck D’Aloia’s status
Employ
ment
contract
Supplement
al pension
plan
Severance pay
or benefits
owed or
potentially
owed due to
termination or
change in
Non-
competition
fees
Franck
D’Aloia
NO
NO
YES
NO
Deferred remunerations
a. Non-competition fee
None.
b. Severance pay
In his capacity as a member of the Management Board,
Franck D’Aloia receives compensation equal to his
remuneration (fixed fee plus annual bonus) received
during the last 18 months in the event that his contract is
terminated without cause. Members of the Management
Board who resign are not entitled to any compensation.
In the event of a change of control and termination of his
appointment, Franck D’Aloia receives compensation equal
to his remuneration (fixed fee plus annual bonus) received
during the last 18 months.
Solutions 30 | 2021 Annual Report
80
Robert Ziegler, Member of the Management
Board
Summary of Robert Ziegler’s remuneration
2020
2021
In €
Amounts
due
Amounts
paid
Amounts
due
Amounts
paid
Fixed
remuneration
—
—
246,531
246,531
Variable
remuneration
—
—
—
—
Special
remuneration
—
—
—
—
Directors’ fees
—
—
—
—
Benefits in kind
and other
—
—
—
—
Total
—
—
246,531
246,531
* Information from the date Robert Ziegler joined the
Management Board, i.e. as of April 1, 2021.
Under this contract, the fixed monthly remuneration is set
at €27,166 per month. To this fixed remuneration may be
added variable remuneration, under the Supervisory
Board’s control, up to a maximum of €162,996 per year.
Robert Ziegler has a Luxembourg employment contract.
For the purpose of comparability with remuneration
received by the members of the Management Board who
have signed a contract for services with Solutions 30 SE,
employer costs should be added to the gross amounts
listed above. In Luxembourg, these costs are about 13%
of the gross salary.
Robert Ziegler is not entitled to any pension obligations or
other life annuity benefits, other than those granted under
the compulsory basic pension plan and supplemental
pension plans.
Long-term remuneration in securities
None.
Other elements of Robert Ziegler’s status
Employ
ment
contract
Supplement
al pension
plan
Severance pay
or benefits
owed or
potentially
owed due to
termination or
change in
Non-
competition
fees
Robert
Ziegler
YES
NO
YES
NO
Deferred remunerations
a. Non-competition fee
None.
b. Severance pay
In his capacity as a member of the Management Board,
Robert Ziegler receives compensation equal to his
remuneration (fixed fee plus annual bonus) received
during the last 18 months in the event that his contract is
terminated without cause. Members of the Management
Board who resign are not entitled to any compensation.
In the event of a change of control and termination of his
appointment, Robert Ziegler receives compensation equal
to his remuneration (fixed fee plus annual bonus) received
during the last 18 months.
Solutions 30 | 2021 Annual Report
81
Comments on the year
4.1.
Review of the group’s financial position and earnings
4.2.
Transformation plan
4.3.
Trends and outlook
Solutions 30 | 2021 Annual Report
82
4. COMMENTS ON THE YEAR
4.1. Review of the group’s financial position and earnings
The consolidated financial statements for the Solutions 30
group were prepared in accordance with IFRS
(International Financial Reporting Standards) as adopted
by the European Union and applicable at the end of the
reporting period, i.e. December 31, 2021.
The group’s accounting principles for preparing its
accounts are described in note 2 of section 5.2.  “Notes to
the consolidated financial statements.”
4.1.1.  Key financial highlights and performance indicators
In millions of euros
12.31.2021
12.31.2020
Change
Revenue
874.0
819.3
6.7%
Operating costs
710.3
632.3
12.3%
As a % of revenue
81.3%
77.2%
Central org. costs
81.3
80.4
1.1%
As a % of revenue
9.3%
9.8%
Adjusted EBITDA
82.4
106.5
-22.7%
As a % of revenue
9.4%
13.0%
Adjusted EBIT
40.8
60.9
-32.9%
As a % of revenue
4.7%
7.4%
Consolidated net income
22.5
35.8
-37.3%
As a % of revenue
2.6%
4.4%
Net income, group share
21.5
34.5
-37.7%
As a % of revenue
2.5%
4.2%
Financial structure figures
12.31.2021
12.31.2020
Change
Equity
191.6
170.0
+21.5
Net debt
33.1
28.9
+4.1
Net bank debt
(52.3)
(59.2)
+6.9
Free cash flow
32.4
124.8
(92.4)
Adjusted EBIT
In thousands of euros
12.31.2021
12.31.2020
Operating income
12,880
48,276
Customer relationship amortization
14,705
12,996
Earnings on sale of holdings
—
49
Other non-recurring operating income, including negative
goodwill
(10)
(464)
Other non-current operating expenses
13,255
—
Adjusted EBIT
40,830
60,858
Solutions 30 | 2021 Annual Report
83
Free cash flow
In thousands of euros
12.31.2021
12.31.2020
Net cash flow from operating activities
47,545
136,848
Acquisition of non-current assets
(15,722)
(12,670)
Disposal of non-current assets after tax
614
639
Free cash flow
32,437
124,817
Net bank debt
In thousands of euros
12.31.2021
12.31.2020
Loans from credit institutions, long-term
50,512
71,977
Loans from credit institutions, short-term and lines of
credit
27,022
28,068
Cash and cash equivalents
(129,839)
(159,279)
Net bank debt
(52,305)
(59,234)
Net debt
In thousands of euros
12.31.2021
12.31.2020
Bank debt
77,534
100,045
Lease liabilities
66,587
63,548
Future liabilities from earnouts and put options
18,785
24,618
Cash and cash equivalents
(129,839)
(159,279)
Net debt
33,067
28,933
4.1.2.  Change of scope
Solutions 30 is the natural center of a highly fragmented market. In 2020 and 2021, given the general context, the group
slowed down its external growth strategy but made the following acquisitions:
Country
Company
Date of
Consolidation
Revenue at acquisition
Comment
Poland
Elmo (asset
acquisition)
Jan 1, 2020
€15 million
Breaking into the Polish market
Italy
Algor
Nov 1, 2020
€4 million
Breaking into the Italian 5G market
UK
Comvergent
Dec 1, 2020
€17.5 million
Breaking into the UK market and 5G
expertise
Benelux
Brabamij
Dec 1, 2020
€6 million
Complementary expertise in energy
Portugal
Byon Fiber
Sep 30, 2021
€0.1 million
FTTH design office services
UK
Mono (asset
acquisition)
Oct 25, 2021
€32.8 million
Market share gains
Solutions 30 | 2021 Annual Report
84
4.1.3.  Performance analysis for 2021
4.1.3.1.  Activity
12 months 2020
12 months 2021
Total
Organic growth of
existing subsidiaries
Organic growth from
acquired companies
Acquisitions
Total
Total
819.3
27.8
1.3
25.6
874.0
From France
522.7
(15.4)
—
—
507.3
From Benelux
136.3
19.3
0.2
4.6
160.4
From Other
Countries
160.3
23.9
1.1
21.0
206.3
For 2021, Solutions 30 posted revenue of €874.0 million
compared to €819.3 million for 2020, representing growth
of +6.7% (+3.6% organic growth) compared to 2020 and
+26.4% compared to 2019, before the pandemic. The
group’s maintenance business, which is recurrent in
nature, represents 57% of the group’s revenue.
After solid initial growth of 20.9% in the first half of the
year, the second half of the year stood in sharp contrast:
▪A mature market in France, which is returning to
normal after a highly unusual 2020, with growth
drivers (energy transition, 5G) scaling up less quickly
than forecasted due to supply chain issues. 
▪The end-of-year impact of high rates of quarantine-
related absences due to more contagious variants,
despite the continued use of prevention measures
and procedures to protect the health of our
employees and our customers.
▪Strong sales momentum in other countries where we
operate, with higher and higher growth rates masking
the effects of supply chain disruptions. There are new
opportunities cropping up everywhere, driven by
unprecedented recovery plans. The Benelux and
other countries are now driving the group’s growth,
with revenue up 17.7% and 28.7% respectively.
4.1.3.2. Profitability
Adjusted EBITDA was €82.4 million at the end of
December 2021, down (23%) compared to 2020.
Operating costs increased by +4.1 percentage points
compared to 2020 and represented 81.3% of revenue,
compared to 77.2% a year earlier, while the burden of
structural costs fell to 9.3% of revenue compared with
9.8% in 2020.
The operating margin stood at 9.4% of revenue, compared
to 13.0% one year earlier.
Besides less absorption of fixed costs due to falling
revenue in France and a changing geographic mix to
focus on activities that have yet to reach a critical size, this
decrease can be explained by:
•Effects from the COVID-19 pandemic and supply
chain disruptions for €4 million
•Evolving business needs and the operational
transition needed to adapt and to develop new
activities in France for €6.7 million
•Ongoing and upcoming ramp-up initiatives, especially
for new businesses and countries that have not
reached their critical size for €9.8 million
Removing these factors, the EBITDA margin amounts to
11.8%, a decrease of only 120 basis points.
The start-up phases of important contracts which is
currently the case in the Benelux and Italy require the
creation of new organizational structures and more robust
processes, the adoption of new IT tools, and new trainings
for on-site teams. Solutions 30 is making the most of the
expertise it has built up in France to shorten this
investment phase, although it is an essential step for
improving profitability before the industrial phase begins.
After accounting for €16.2 million in impairments and
operational provisions, and after amortizing the usage
rights for leased assets (IFRS 16), worth €25.3 million,
adjusted EBIT stood at €40.8 million, a (32.9%) decrease
compared to the previous year.
2021 saw €13.3 million in non-current operating expenses,
including €7.1 million in group spending to combat an
aggressive smear campaign. The remaining balance came
from restructuring operations to adapt our organizational
structure to changes in the market, especially in Germany
and France.
Customer relationship amortization amounted to €14.7
million in 2021, compared to €13.0 million a year earlier.
Financial income rose to €4.2 million in profit, from the
(downward) adjustment of contingent consideration (earn-
out) values for €6.4 million, compared to an expense of
€4.1 million in 2020. 
After including tax income of €5.4 million due to loss
carryforwards, compared to an expense of €8.4 million a
year earlier, the group share of net income amounted to
€21.5 million, compared to €34.5 million in 2020.
4.1.3.3. Financial structure
At December 31, 2021, the group had €191.6 million in
equity, compared to €170.0 million at December 31, 2020.
The group had €129.8 million in gross cash, compared to
€159.3 million at the end of December 2020. Gross bank
debt stood at €77.5 million, compared to €100.0 million on
December 31, 2020, due to scheduled debt repayments.
The group had €52.3 million in cash net of debt at the end
of December 2021, compared to €59.2 million at the end
of December 2020.
Solutions 30 | 2021 Annual Report
85
After accounting for €66.6 million in leasing liabilities
(IFRS 16) and €18.8 million in potential financial debt on
future call options and earnouts, the group has a total net
debt of €33.1 million, compared to €28.9 million a year
earlier. The group maintains a solid financial structure,
with a net debt/EBITDA ratio of 40% and a net debt-to-
equity ratio of 17.3%.
Outstanding receivables under the group’s non-recourse
factoring program amounted to €92.3 million on December
31, 2021, compared to €94 million on December 31, 2020.
This program finances working capital requirements from
recurring activities that are fully developed.  The use of
factoring frees up the cash generated by these receivables
to finance the group’s growth strategy, specifically the
ramp-up of new contracts, at a cost of less than 1% of the
amount of assigned receivables. This program, combined
with a solid financial structure, provides Solutions 30 with
the resources it needs to finance its ambitious growth
strategy.
Operating cash flow amounted to €60.8 million, compared
to €89.0 million in 2020. The ramp-up of contracts and the
return to more normal payment terms than in 2020
resulted in a €13.3 million increase in working capital
requirements, which are negative at €25.0 million.
Cash flow from business activities stood at €47.5 million in
2021, compared to €136.8 million a year earlier, and net
investments reached €15.1 million, or 1.7% of revenue,
compared to 1.4% a year earlier.  This falls within a normal
range, generally considered to be between 1.5% and 4%
of revenue, and goes mostly to investing in the group’s IT
infrastructure and technical equipment.  Overall, this
means there was €32.4 million in free cash flow, compared
to €124.8 million in 2020.
4.1.3.4. Data by segment
France
In 2021, revenue reached €507.3 million, compared to
€522.7 million the previous year. FTTH network
deployment peaked in the first half of the year and the
second half saw a decline in investments for this business,
which in 2020 accounted for 23% of Solutions 30’s
telecoms revenue in France. At the same time, the rate of
new subscriber connections has returned to normal, after
demand caused by remote working exploded in the
second half of 2020. These two market factors are still
only partially compensated by maintenance activities, and
this unfavorable trend has been exacerbated by the fifth
wave of COVID, which disrupted the organization of teams
out in the field at the end of the year.
For energy business, revenue stood at €80.9 million,
compared to €88.2 million the previous year. Significant
drivers of growth are anticipated in this sector as the
deployment of smart electricity meters winds down in
France. However, the ramp-up of new market segments is
being delayed by current supply chain problems. This is
especially true for the installation of electric vehicle
charging stations and activities related to renewable
energies.
The IT business generated revenue of €45.8 million during
the period, up 18.1% compared to 2020, while the security
and retail businesses generated €20.8 million, compared
to €20.9 million a year earlier.
A decrease in revenue in the second half of the year ate
into profits in France, which will need to adapt to this new
context. Adjusted EBITDA was €66.4 million, for a margin
of 13.1% compared to 16.6% the previous year. Changing
activity levels and preparations for launching new
businesses brought down EBITDA by €6.7 million, while
supply chain delays decreased it by another €1.1 million.
Benelux
Revenue reached €160.4 million, up +17.7% (+14.3%
organic growth).
The telecoms business saw +10.3% in purely organic
growth throughout the year generating €120.2 million in
revenue. The roll-out of contracts in the ultra-fast market is
beginning to contribute to group revenue.
Annual revenue for the energy business amounted to
€24.6 million, compared with €8.3 million a year earlier.
This growth is mainly driven by the roll-out of smart meters
in Flanders on behalf of the energy company Fluvius. This
activity started in the first quarter of 2020 and is now fully
developed.
IT revenue stood at €8.8 million, compared to €9.4 million
the previous year. Revenue from the retail and security
businesses was €6.9 million for the quarter and €9.7
million for the year.
As explained above, ramp-up phases may periodically
impact group profitability. After accounting for, with all the
newly active contracts in energy and telecoms, adjusted
EBITDA was €22.9 million, for a margin of 14.3% of
revenue, compared to 15.7% the previous year.
Other countries
In other countries, Solutions 30’s 2021 revenue
amounted to €206.3 million, up +28.7% (+15.6% organic
growth).
In Germany, revenue for the year reached €63.3 million
compared to €67.2 million the previous year. The country
has launched numerous initiatives to improve its ultra-fast
infrastructure, and the reorganization implemented by
Solutions 30 to capture expected growth in this sector
should start to bear fruit in the second half of 2022.
In Italy, revenue grew by 70% (55% like-for-like) in 2021,
to €46.8 million, driven by the contract signed at the
beginning of the year with TIM to deploy its ultra-fast
infrastructure in Piedmont and the Aosta Valley.
In Spain, business grew purely organically by 36% to
€53.1 million, thanks to market share gains in mobile and
fixed networks compared to the previous year.
In Poland, revenue for the year amounted to €24.9 million,
a sign that activities in Poland have been well integrated
with the rest of the company.
Solutions 30 | 2021 Annual Report
86
Finally, in the United Kingdom, Solutions 30 took in €18.2
million during the period. The group has been operating in
this country since December 2020 and continues its
expansion in both fixed and mobile telecoms. The
acquisition of Mono Consultants Ltd’s assets at the end of
the year has brought welcome additions to the group’s
customer portfolio and expertise in 5G.
For all other countries, adjusted EBITDA was €2.2 million,
equivalent to 1.1% of revenue, compared to 4.8% a year
earlier. This reflects the start-up of a telecoms contract
signed in Italy, the integration of acquisitions made in the
United Kingdom, and the reorganization initiative in
Germany to make the most of expected growth in the
telecoms sector in the second half of 2022.
4.2. Transformation plan
At the beginning of April 2021, Solutions 30 announced
that it would be accelerating the improvement plan it
began in 2019, which has already seen concrete progress,
including the adoption of IFRS in 2019, the transfer of
Company shares to a regulated market, and enhanced
governance.
In line with these actions intended to support its strong
growth, Solutions 30 initiated a transformation plan with
the aim of further improving its governance framework and
applying the best-in-class practices. The Supervisory
Board of Solutions 30 appointed a leading organisation as
external partner specialized in this area and, with its
support, Solutions 30 launched a governance, risk and
compliance project (‘’GRC Project’’).
Through this project, Solutions 30 intends to consolidate
its foundations to build a better future for the Company
and its growth. Compliance standards are set within the
whole organization to guide all business relations,
between the Group and its stakeholders. The objective of
the GRC Project is to enhance all policies and procedures
within Solutions 30 and apply the best solutions and
harmonized processes throughout the whole Group.
The project is progressing according to initially agreed
timeline. The implementation of strengthened risk
management, compliance and governance procedures
has begun and must be completed by the end of the first
half of 2022.
As a baseline and a strong reference for the GRC Project,
Solutions 30 chose to use French anticorruption law Sapin
II and focused on the following workstreams:
1.Uniform 3rd parties’ due diligence process
2.Uniform risk mitigation procedures and enhanced
internal control
3.Revised code of conduct
4.Improved whistleblowing process and introduction of
the whistleblowing platform
5.Training
6.Definition of disciplinary actions
7.Monitoring
In the context of the GRC project the following actions
were executed: (i) review of the existing policies and
procedures, (ii) gap analysis against applicable anti money
laundering laws and regulations, (iii) interviews with the
management team of Solutions 30 and its subsidiaries and
(iv) consolidation and analysis of the information gathered
in the above-mentioned steps to define areas for
improvement.
Below is a summary of the workstreams addressed within
the GRC Project, and a status as of 15 April 2022:
Solutions 30 | 2021 Annual Report
87
1. UNIFORM 3rd PARTIES DUE DILIGENCE PROCESS
METHOD
DELIVERABLES
STATUS
•3rd parties preliminary risk
assessment performed
•Review of current 3rd parties
selection processes Group wide
•Definition of an improved concept
for selecting 3rd  parties, relevant
for the whole Group and compliant
with local regulations
•Verification of risk scenarios with
pilot entities
3
r
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f
o
r
m
e
d
•Concept of due diligence process and
procedures
•Detailed specification of a business
intelligence tool
•3rd party due diligence policy
•Roll-out and training
C
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•3rd party due diligence policy ready
•Upgrade and roll-out of a proprietary IT
tool to enable multiple compliance
checks in the context of the due
diligence of 3rd parties
•Adaptation of the ERP to include
compliance checks on business partners
•Dedicated team identified to perform due
diligence using a business intelligence
tool
•Training of the team has started on 7
April 2022.
•Implementation will be launched in May.
The new 3rd party due diligence (‘’TPDD’’) policy outlines
the mandatory procedures for entering, monitoring,
renewing, or terminating any third-party relationship. In
addition to the applicable procedures, the policy also
describes the roles and responsibilities and specifies the
mandatory documentation and consequences in case of
non-compliance and breach.
The objective of the TPDD policy is to analyse the integrity
and reliability of business partners in order to avoid or at
least minimize financial and reputational damage to
Solutions 30 Group resulting from the actions of business
partners.
2. UNIFORM RISK MITIGATION PROCEDURES AND ENHANCED INTERNAL CONTROL
METHOD
DELIVERABLES
STATUS
•Definition of applicable fields of law
•Definition of compliance risk
scenarios
•Identification of relevant risk
clusters
•Verification of risk scenarios with
pilot entities
•Design of a risk map and roll-out
•Risk map
•Risk register with applicable risk
scenarios
•Risk & Internal Control System (ICS)
manual
•Roll-out and training
•Core processes have been analysed:
Operations, Purchase-to-Pay, Order-to-
Cash, Finance & Hire-to-Retire
•Processes and controls are defined,
enacted and in process of formalization
•Risk map ready
•Risk & ICS manual ready
•Workshops with the subsidiaries are
ongoing
•Implementation is ongoing
The Risk & Internal Control System (‘’ICS’’) comprises the
policies, guidelines, procedures, and measures for
ensuring the effectiveness and efficiency of operations,
the regularity and reliability of internal and external
financial reporting, and compliance with applicable laws
and regulations.
The main strategic objectives of Solutions 30’s ICS are:
•      compliance with applicable laws and regulations,
•effectiveness and efficiency of business processes,
•reliability, timeliness, and transparency of internal and
external reporting.
Solutions 30 | 2021 Annual Report
88
3. REVISED CODE OF CONDUCT
METHOD
DELIVERABLES
STATUS
•Review of current code of conduct,
based on risk assessment
•Identification of areas of
improvements
•Design of a regular update &
communication process
•Revised codes of conduct
•Concept for update & communication
process
•Roll-out and training
•Revised code of conduct done
•Revised business partners code of
conduct done
•Training of Executive Committee done
•Implementation and the Group wide
training to start in May
In order to achieve the Group’s intended goals, it is of
crucial importance that all employees - from board
members and managers to each individual member -
conduct themselves honestly, fairly and ethically in
accordance with the principles outlined in the Codes of
Conduct. This is the only way to ensure that the entire
Solutions 30 Group acts with integrity and thereby fulfils its
economic and social responsibilities.
4. IMPROVED WHISTLEBLOWING PROCESS
METHOD
DELIVERABLES
STATUS
•Review of current whistleblowing
mechanism and policy
•Recommendations in the light of
new applicable regulations
•Implementation of a state-of-the-art 
external system and revised policy
•Revised whistleblower policy
•Requirements for whistleblower
system
•Identification of whistleblower platform
suppliers and request for quotations
•Roll-out and training concept
•Switch from a manual to an online IT
whistleblowing platform
•External provider selected &
whistleblower platform ready
•Whistleblowing process finalized and
roles identified
•Implementation will be launched in May
Solutions 30 have established and adopted a revised
global whistleblower policy (the ‘’Whistleblower Policy’’) to
guarantee the highest possible standards of openness,
honesty, integrity, ethics and accountability. It is applicable
to all subsidiaries of Solutions 30 Group and across all
jurisdictions where we operate.
The objective of the Whistleblowing Policy is to provide
means for the whistleblowers to report an unlawful act or
omission that constitutes, or may constitute a violation of –
or an inducement to violate – laws and regulations, the
values and principles established in the code of conduct of
Solutions 30 Group, internal control principles, Company
policies/procedures, and/or that could – in the course of
relations with one or more of Solutions 30 Group
companies – cause any type of harm (e.g. economic,
environmental, to safety of workers or of third parties, or
merely reputational) to Solutions 30 Group companies and
their customers, shareholders, partners, third parties and,
more generally, the community.
Solutions 30 is launching a dedicated online IT platform
provided by a third party offering a secure two-way
communication with the whistleblower. This platform will
be made available through the Group’s website
                                                   
Solutions 30 | 2021 Annual Report
89
    5. TRAINING
METHOD
DELIVERABLES
STATUS
•Evaluation of training needs for 
workstreams #1-4
•Definition of target groups and
training materials
•Communication plan
•Roll out of training
•Definition of regular process for
review and tracking of trainings
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#
1
-
4
•Training concept
•Training materials
•Training schedule and roll-out
•Training concept ready
•Training materials finalized and available
in local languages
•Group wide training to start in May 2022
6. DEFINITION OF THE DISCIPLINARY SANCTIONS
METHOD
DELIVRABLES
STATUS
•Definition of sanctioning process,
including definition of disciplinary
actions, roles and procedures
•Guideline for disciplinary actions
•Catalogue of sanctions
•Sanctions management policy to
ensure standards of conduct within the
company
•Implementation plan
•Sanctions policy ready
•Guideline for disciplinary actions and
sanctions catalogue ready
•Implementation will be launched in May
7. MONITORING
A new Group Audit Manual has been established
containing the core principles of internal auditing and
setting out a binding framework for audit and operational
planning, the preparation and performance of audits, and
the creation of reports. Besides the applicable procedures,
the manual also describes the roles and responsibilities
within the departments and specifies how quality
assurance is ensured within the auditing areas.
The audit process is divided into the following five phases:
The implementation of the new set of policies and
procedures will be audited, monitored and evaluated in the
long run under the supervision of the Group Head of Risk
and Compliance, currently being hired.
Conclusion
Implementation of new standards and procedures is
scheduled by the end of the first half of 2022. Key
deliverables are described in the graphic below:
Solutions 30 | 2021 Annual Report
90
SUMMARY OF GRC DELIVERABLES
Solutions 30 | 2021 Annual Report
91
4.3. Trends and outlook
New procedures and policies were defined and
harmonized throughout 2021 and the beginning of 2022.
These new procedures are being implemented
progressively during the first half of 2022. Solutions 30 is
thus opening a new chapter in its growth in markets that,
no matter their maturity, have significant potential for
growth and are supported by unprecedented stimulus
plans that are channeling public investment into the digital
transformation and energy transition.
With a solid financial structure and a business model that
allows it to self-fund its growth, Solutions 30’s priority this
year will be increasing its market share. We are therefore
expecting a new period of dynamic growth starting in the
second half of the year, while the first half of the year will
more closely resemble the second half of 2021. The group
should also be able to return to a more active acquisitions
policy than over the last two years, helping to drive growth.
Q1 2022 revenue
In millions of euros
Q1
2022
2021
% change
Total
222.7
225.2
(1.1)%
From France
116.7
142.1
(17.9)%
From Benelux
46.7
37.0
26.3%
From Other Countries
59.3
46.1
28.5%
Consolidated revenue
Solutions 30’s consolidated revenue for the first quarter of
2022 amounted to €222.7 million, down slightly by (1.1%)
compared to the same period in 2021 ((3.0%) organic
growth).
The first quarter is a continuation of the last quarter 2021
with:
•On the one hand, activity in France penalized by the
triple effect of maturing markets in France, supply
chain difficulties, and the high rate of quarantined
technicians, especially at the beginning of the year,
due to the pandemic.
•On the other hand, business is growing strongly in the
rest of the countries and this positive trend is masking
supply chain disruptions and the impact of the
pandemic.
In France, revenue for the first quarter of 2022 amounted
to €116.7 million compared to €142.1 million a year ago.
With €84.5 million in revenue, the telecom business is
down by (18%) compared to the first quarter of 2021. The
market is in the midst of an operational transition as fiber
roll-out has peaked and the market for new subscriber
connections is under consolidation after being driven by
widespread remote working and measures to limit social
interactions. These two market conditions are still only
partially compensated by maintenance activities.
For the energy business, revenue amounted to €15.9
million, compared with €23.3 million a year earlier,
representing a drop of (32%). The business has been
strongly impacted by the end of smart electricity meter roll-
outs in France, revenue from which is down by 60%. Other
activities, related to electric mobility and renewable
energies, are not yet compensating for this decrease in
revenue. They are growing by 8%, but their ramp-up
remains delayed by current supply chain problems.
The IT business posted revenue of €11.9 million, up 8%
for the quarter, while the security and payments business
posted revenue of €4.4 million compared to €4.6 million a
year earlier.
In the Benelux, revenue in the first quarter of 2022
amounted to €46.7 million compared to €37.0 million a
year earlier, up 26.3% (26.6% organic growth).
The telecoms business, which grew organically by 14%,
generated quarterly revenue of €33.0 million. Sales activity
remains strong and the first roll-outs began with the start-
up of contracts signed with Fiberklaar and Open Dutch
Fiber in the second half of 2021.
Revenue for the energy business amounted to €9.6
million, compared with €3.9 million a year earlier,
representing purely organic growth of 145%. The
deployment of smart meters in Flanders on behalf of
Fluvius began during the first quarter of 2021 and is now
fully developed.
Revenue from the IT business remained stable at €2.3
million, compared with €2.4 million a year earlier. Quarterly
revenue from the retail and security businesses was €1.9
million compared to €1.7 million for the first quarter of
2021.
In all other countries, the group posted annual revenue
of €59.3 million, an increase of 29% (19% organic growth)
compared to the same period in 2021.
In Germany, revenue amounted to €14.4 million compared
to €16.2 million the previous year. The return to growth is
expected in the second half of 2022, when the efforts
made by the group to adapt its organization should begin
to bear fruit.
In Italy, revenue grew by 67% in the first quarter of 2022 to
€14.6 million, driven by the contract signed at the
beginning of 2021 with TIM to deploy its ultra-fast
infrastructure in Piedmont and the Aosta Valley. 
In Spain, revenue grew organically by 24% to €14.5
million, thanks to strong momentum in the telecoms
business (fiber and 5G mobile networks).
In Poland, the group confirmed its return to growth and
posted revenue of €6.7 million, representing organic
growth of 19%.
Finally, in the United Kingdom, Solutions 30 posted
quarterly revenue of €9.0 million, up 131% (23% organic
growth), thanks to the excellent momentum in the
telecoms sector and the start-up of new ultra-fast Internet
and 5G deployment programs.
Solutions 30 | 2021 Annual Report
92
Consolidated Financial Statements
5.1.
Consolidated Financial Statements
5.1.1.
Consolidated statement of financial position
5.1.2.
Consolidated statement of comprehensive income
5.1.3.
Change in consolidated equity
5.1.4.
Consolidated statement of cash flows
5.2.
Notes to the consolidated financial statements
5.3.
Solutions 30 | 2021 Annual Report
93
5.1 CONSOLIDATED FINANCIAL STATEMENTS
5.1.1. CONSOLIDATED STATEMENT OF FINANCIAL POSITION
Assets
(in thousands of euros)
Notes
12.31.2021
12.31.2020
Uncalled share capital
1
1
Goodwill
10.2
56,009
55,533
Other intangible assets
10.3
132,625
146,875
Property, plant and equipment
10.4
18,613
15,509
Right-of-use assets
7
66,964
64,026
Non-current contract assets
4.3
1,025
1,205
Non-current financial assets
13.1
2,880
2,405
Deferred tax assets
9.2
18,273
8,530
NON-CURRENT ASSETS
296,392
294,083
Inventory and work in progress
14.2
39,011
21,952
Trade receivables and related accounts
4.3
166,439
157,821
Current contract assets
4.3
858
751
Other receivables
14.1
63,644
83,482
Prepaid expenses
873
361
Cash and cash equivalents
16
129,839
159,279
CURRENT ASSETS
400,664
423,645
TOTAL ASSETS
697,056
717,729
Equity & Liabilities
(in thousands of euros)
12.31.2021
12.31.2020
Subscribed capital
13,659
13,659
Share premiums
17,376
17,376
Legal reserve
1,401
1,362
Consolidated reserves
124,363
88,721
Net income for the period
21,485
34,500
EQUITY, GROUP SHARE
11
178,284
155,618
Minority interests
11
13,269
14,390
EQUITY
191,554
170,008
Debt, long-term
8.2
66,759
96,024
Lease liabilities
7
43,745
41,836
Non-current provisions
12.1
21,188
24,936
Deferred tax liabilities
9.2
24,258
28,635
Other non-current financial liabilities
249
223
NON-CURRENT LIABILITIES
156,199
191,654
Debt, short-term
8.2
29,560
28,640
Current provisions
12.2
1,080
1,700
Lease liabilities
7
22,842
21,712
Trade payables
149,613
147,483
Tax and social security liabilities
14.3
129,804
147,956
Other current liabilities
14.4
10,705
5,382
Deferred income
5,698
3,196
CURRENT LIABILITIES
349,304
356,067
TOTAL EQUITY & LIABILITIES
697,056
717,729
Solutions 30 | 2021 Annual Report
94
5.1.2. CONSOLIDATED STATEMENT OF COMPREHENSIVE INCOME
Net income
(in thousands of euros)
Notes
2021
2020
Revenue
4
873,981
819,278
Other current operating income
6.1
18,629
18,678
Net change in inventory and raw materials and consumables used
6.1
(95,319)
(73,764)
Employee costs
5.2
(212,504)
(195,089)
Taxes, duties, and similar payments
(66,631)
(62,981)
Other current operating expenses
6.1
(435,785)
(399,595)
Operating margin
82,372
106,528
Depreciation, amortization and impairment of fixed assets
10
(56,729)
(50,106)
Charges to and reversals of provisions
482
(8,560)
Earnings on sale of holdings
6.2
—
(49)
Other non-current operating income
6.2
10
464
Other non-current operating expenses
6.2
(13,255)
—
Operating income
12,880
48,276
Financial income
8.5
7,741
473
Finance costs
8.5
(3,558)
(4,618)
Net financial income
4,183
(4,146)
Income taxes
9
5,428
(8,414)
Income from associates
—
128
Consolidated net income
22,491
35,844
Group share
21,485
34,500
Minority interests
11
1,006
1,344
Basic earnings per share, group share (in euros)
11.2
0.201
0.322
Diluted earnings per share, group share (in euros)
11.2
0.201
0.322
(in thousands of euros)
2021
2020
CONSOLIDATED NET INCOME
22,491
35,844
Items recyclable or recycled to profit or loss:
Translation differences recognized in equity
117
(127)
Items not recyclable to profit or loss:
Changes in actuarial gains and losses
2,140
(270)
Deferred taxed on changes in actuarial gains and losses
(535)
64
COMPREHENSIVE INCOME RECOGNIZED IN EQUITY
1,722
(333)
COMPREHENSIVE INCOME
24,213
35,512
Group share
23,207
34,168
Minority interests
1,006
1,344
Solutions 30 | 2021 Annual Report
95
5.1.3. CHANGE IN CONSOLIDATED EQUITY
(in thousands of euros)
Capital
Share
premium
Legal
reserve
Group
reserves
Cumulative
translation
adjustments
Equity,
group
share
Minority
interests
Total
equity
POSITION AT 01.01.2020
13,659
17,376
1,362
89,399
(449)
121,348
13,111
134,458
Net income for 2020
—
—
—
34,500
—
34,500
1,344
35,844
Income recognized in equity
—
—
—
(205)
(127)
(332)
—
(332)
Comprehensive income for
2020
—
—
—
34,295
(127)
34,168
1,344
35,512
Changes in scope *
—
—
—
102
—
102
(66)
37
POSITION AT 12.31.2020
13,659
17,376
1,362
123,797
(576)
155,618
14,390
170,008
Net income for 2021
—
—
—
21,485
—
21,485
1,006
22,491
Income recognized in equity
—
—
—
1,605
117
1,722
—
1,722
Comprehensive income for
2021
—
—
—
23,090
117
23,207
1,006
24,213
Changes in scope **
—
—
—
(893)
—
(893)
(2,127)
(3,020)
IFRS 2 Share-based payment
—
—
—
341
—
341
—
341
Other changes
—
—
39
(29)
—
11
—
11
POSITION AT 12.31.2021
13,659
17,376
1,401
146,307
(459)
178,284
13,269
191,554
* The impact of changes in the scope of consolidation on group reserves, amounting to €102k in 2020, is primarily related to accounting
for Algor put options (see note 3.1), which are recognized against a reduction in minority interests. The residual difference, amounting to
€102k, is recognized in the group’s reserves. The variation in minority interests of €66k is related to the sale of Italian companies.
** The impact of the changes in the scope of consolidation on group reserves, amounting to -€893k in 2021, consists of a decrease of
-€1,998k on the Byon Fiber call option and an increase of €1,105k on the Byon SAS call option. The call option on the shares of Byon
Fiber for €2,065k (see note 3.3.1 “Acquisitions in 2021”) was recognized in return for a reduction in minority interests of -€67k, the
residual difference with the value of the call option was transferred to the group reserves for €1,998k. The call option on the shares of
Byon SAS for €2,065k (see note 8.7 “Contingent considerations and put options”) was recognized in return for a reduction in minority
interests of €3,170k, the residual difference with the value of the call option was transferred to the group share of equity for €1,105k.
The decrease in minority interests of -€2,127k is mainly related to a decrease of -€3,170k from recognizing the call option on the shares
of Byon SAS (see note 8.7 “Contingent considerations and put options”) and an increase in minority interests (not transferred to group
reserves) of €1,041k on the acquisition of the shares of Byon Fiber (see note 3.3.1 “Acquisitions in 2021”).
Solutions 30 | 2021 Annual Report
96
5.1.4. CONSOLIDATED STATEMENT OF CASH FLOWS
(in thousands of euros)
Notes
2021
2020
CONSOLIDATED NET INCOME
22,491
35,844
Net income, group share
21,485
34,500
Net income, minority interests
11
1,006
1,344
Non-monetary items:
Depreciation, amortization and impairment
10
56,729
50,106
Allocations to provisions
(482)
8,560
Other items
—
516
Change in deferred taxes
9.2
(14,800)
(7,852)
Capital gains after tax
—
48
Elimination of income from associates
—
(128)
Share-based payment
341
—
Change in fair value of non-current contract assets
180
(103)
Change in fair value of financial instruments
8.5
(116)
(11)
Elimination of income from badwill
6.2
—
(464)
Change in fair value of options and earnouts
8.7
(6,398)
(47)
Elimination of interest expense
8.5
2,859
2,560
Operating cash flow from consolidated companies
60,803
89,031
Change in working capital requirements for operations
(13,258)
47,818
Decrease/(increase) in inventory and work in progress
(15,931)
(6,934)
Decrease/(increase) in trade & other receivables
(4,235)
24,505
Increase/(decrease) in trade & other payables
2,131
31,799
Increase/(decrease) in other receivables and debts
4,777
(1,553)
Net cash flow from operating activities
47,545
136,848
CASH FROM/(USED IN) INVESTING ACTIVITIES
Acquisition of current assets
(15,267)
(12,246)
Acquisition of non-current assets*
(3,990)
(5,233)
Acquisitions of subsidiaries, net of cash received
3.3
(1,293)
(21,037)
Contingent consideration on acquisitions of subsidiaries and businesses
8.7
(3,801)
(4,542)
Disposals of subsidiaries, net of cash transferred
—
(346)
Disposal of associates
—
285
Acquisition of non-current financial assets
(455)
(424)
Disposal of non-current assets after tax
614
639
Net cash from/(used in) investing activities
(24,191)
(42,905)
CASH FROM/(USED IN) FINANCING ACTIVITIES
Loan issuance
8.2
4,283
30,143
Repayment of loans and borrowings and related financial expenses
8.2
(30,331)
(24,070)
Other non-current financial liabilities
26
(613)
Repayment of lease liabilities and related financial expenses
(26,326)
(24,722)
Net cash from/(used in) financing activities
(52,348)
(19,261)
Impact of changes in foreign exchange rates
(445)
402
NET INCREASE/(DECREASE) IN CASH AND CASH EQUIVALENTS
(29,439)
75,085
Opening cash balance
159,279
84,194
Closing cash balance
129,839
159,279
*Acquisition of the assets of Mono Consultants (United Kingdom) and Intel-C (Italy) in 2021 and Elmo (Poland) in 2020.
Solutions 30 | 2021 Annual Report
97
5.2. NOTES TO THE CONSOLIDATED FINANCIAL STATEMENTS
NOTES
Note 1 : Information on the company and
group
1.1 Corporate information
The consolidated financial statements of SOLUTIONS 30
SE and its subsidiaries (collectively, the “group”) for the
year ended December 31, 2021, were closed by the
Management Board and approved by the Supervisory
Board on April 27, 2022. Solutions 30 (the “Company” or
the “parent company”) is a European company
incorporated and domiciled in the Grand-Duchy of
Luxembourg, with shares listed in Compartment A on the
Euronext Paris market. Its registered office is located at:
3 rue de la Reine
L-2418 Luxembourg
The group mainly provides support services for new digital
technologies and helps its customers implement these
new technologies throughout Europe: telecom service
providers, energy suppliers, manufacturers and
distributors of IT hardware and digital devices, IT
management companies, and digital equipment
integrators. With more than 50 million call-outs carried out
since it was founded and its network of more than 15,000
local technicians, Solutions 30 currently covers all of
France, Italy, Germany, the Netherlands, Belgium,
Luxembourg, the Iberian Peninsula, Poland, and the
United Kingdom.
Information on the group’s structure is provided in note 3.
Note 2 : Accounting principles and methods
2.1 Standards applied
2.1.1 Compliance statement
The consolidated financial statements for the Solutions 30
group were prepared in accordance with IFRS
(International Financial Reporting Standards) as adopted
by the European Union and applicable at the end of the
reporting period, i.e. December 31, 2021.
2.2 New IFRS, amendments, and
interpretations
The group has not early adopted as of December 31, 2021
any standard, interpretation, or amendment that has been
published by the IASB and adopted by the European
Union, but has not yet come into effect.
Several standards, amendments, and interpretations apply
for the first time as of January 1, 2021, but have no impact
on the group’s consolidated financial statements as of
December 31, 2021:
■Amendments to IFRS 16 “COVID-19-Related Rent
Concessions”: Published by the IASB on May 28,
2020, and approved by the European Union on
October 9, 2020, applicable for fiscal years beginning
on or after June 1, 2020. They have no material
impact on the group’s accounts.
■Interest rate benchmark reform phase 2: Amendments
to IFRS 9, IAS 39, IFRS 7, IFRS 4, and IFRS 16
“Interest Rate Benchmark Reform” (Phase 2),
published by IASB on August 27, 2020, and approved
by the European Union on January 13, 2021 are
applicable for fiscal years beginning on or after
January 1, 2021. Given the nature of its activities,
these standards do not have a material impact on the
group’s accounts.
■The amendments to IFRS 4 “Insurance Contracts -
Extension of the Temporary Exemption from Applying
IFRS 9,” published on June 25, 2020, do not apply to
the group.
Standards, amendments, and interpretations of standards
published by the IASB, adopted by the European Union
and without early application as of December 31, 2021:
■Amendments to IFRS 16 “COVID-19 Related Rent
Concessions”: Published by IASB on March 31, 2021,
and approved by the European Union on August 30,
2021. Applicable for fiscal years beginning on or after
April 1, 2021, this standard does not have a material
impact on the group’s financial statements.
■The amendments to IFRS 3 “Business Combinations,”
IAS 16 “Property, Plant and Equipment,” IAS 37
“Provisions, Contingent Liabilities and Contingent
Assets,” and the Annual Improvements to IFRS
(2018-2020 cycle), published on May 14, 2020, and
approved by the European Union on June 28, 2020.
Applicable for fiscal years beginning on or after
January 1, 2022, these standards do not have a
material impact on the group’s financial statements.
■IFRS 17 “Insurance Contracts” and its amendments:
IFRS 17 is replacing IFRS 4 “Insurance Contracts,”
published in 2004 as a temporary standard.
Amendments were published by the IASB on May 18,
2017 and June 25, 2020, and approved by the
European Union on November 19, 2021, to be
applicable on January 1, 2023. Given the nature of its
activities, this standard does not apply to the group.
■The amendments to IAS 8 “Definition of Accounting
Estimates,” published on February 12, 2021 and
approved by the European Union on March 2, 2022.
Applicable for fiscal years beginning on or after
January 1, 2023. This standard does not have a
material impact on the group’s accounts.
■Amendments to IAS 1 “Disclosure of Accounting
Policies.” Published on February 12, 2021 and
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98
approved by the European Union on March 2, 2022.
Applicable for fiscal years beginning on or after
January 1, 2023. This standard does not have a
material impact on the group’s accounts.
Standards, amendments to standards, and interpretations
of standards published by the IASB and not adopted by
the European Union. The impacts on the financial
statements of texts published by the IASB at December
31, 2021, and not in force in the European Union are
currently being analysed. These texts are as follows:
■Amendments to IAS 1 “Presentation of Financial
Statements — Classification of Liabilities as Current
or Non-current ” and “Presentation of Financial
Statements — Classification of Liabilities as Current
or Non-current Deferral of Effective Date,” published
on January 23 and July 15, 2020, respectively,
applicable for fiscal years beginning on or after
January 1, 2023.
■Amendments to IAS 12 “Deferred tax related to
assets and liabilities arising from a single transaction,”
published on May 7, 2021.
■The amendments to IFRS 17 “Insurance Contracts:
Initial Application of IFRS 17 and IFRS 9 –
Comparative Information,” published on December 9,
2021.
2.3 Basis of preparation
As of December 31, 2021, the financial statements have
been prepared on the principles of going concern
assumption and historical cost basis, with the exception of
certain assets and liabilities measured at fair value. The
consolidated financial statements are presented in
thousands of euros, which is the parent company’s
reporting currency and functional currency, and rounded to
the nearest thousands.
■Critical accounting judgments and key sources of
estimation uncertainty
The preparation of consolidated financial statements in
accordance with IFRS requires the use of certain critical
accounting estimates and assumptions. Management is
also required to exercise its judgment in applying the
group’s accounting policies. Actual earnings may prove
significantly different from these estimates based on
different assumptions or conditions and, if necessary, a
sensitivity analysis can be performed if it is material.
Impact of the COVID pandemic
The pandemic and successive lockdowns had two
opposite effects on the group in 2020 and 2021:
•On the one hand, the group’s activities were
considered “essential” so it continued to operate
throughout Europe. Given their strategic value in
support of remote working and limitations on social
interactions, telecoms activities benefited from this
situation, particularly in France where revenue, driven
by the acceleration of fiber-optic deployments and
fiber subscriber connections, grew strongly in the
second half of 2020 and the first half of 2021.
•On the other hand, the second half of 2021 saw
activity return to more normal levels in a mature
French telecommunications market, which impacted
both growth and margins. In addition, supply
disruptions resulting from the pandemic crisis and
plant closures have penalized the group’s activities,
particularly in the energy sector, and have slowed the
ramp-up of certain activities. Finally, the latest waves
and the high contagiousness of COVID variants have
had an impact on the rate of absenteeism among
teams, and therefore on the level of group activity.
As of the time this document was written, senior
management does not believe that Solutions 30’s ability to
continue operations is in danger and it can continue to
support its customers as they accelerate their roll-out of
high-speed Internet networks and transition to green
energy sources. 
Evaluation of subsidiary control
The group controls a subsidiary if it holds the majority of
the voting rights. If the group does not hold the majority of
the voting rights, it nevertheless assesses whether the
voting rights it holds in the subsidiary give it sufficient
power to control it. To do so, the group takes into
consideration all relevant facts and circumstances,
including the following:
•The number of voting rights held by the company in
relation to the number held by other holders of voting
rights and their dispersion, respectively
•Potential voting rights held by the group, other holders
of voting rights or other parties
•Rights arising from other contractual agreements
•Other facts and circumstances, if any, that indicate
that the group has, or does not have, the current
ability to conduct the relevant business at the time the
decisions are to be made, including the results of
voting at previous general meetings
Determining maturities of leases with extension or
termination options
The group took into consideration the extension or
termination options incorporated into the leases. The
group does not generally activate these options and is
reasonably certain that it will not activate them. The
maturity dates of the leases selected thus correspond to
the term of the contract.
Estimating future variable income related to performance
obligations in contracts
In accordance with IFRS 15, the group includes future
variable income to be received during a production period
exceeding 6 months in its revenue.  The group establishes
these estimates based on the past performance of each
contract and produces a contract-by-contract analysis. As
of December 31, 2021, these estimates amount to
€(1,209k) (€150k in 2020).
Estimating work in progress
The group has certain contracts for which revenue is
recognized based on projects’ progress levels. This work
in progress is assessed using the ratio between contract
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99
costs incurred as of the balance sheet date and estimated
total contract costs. When it is probable that total contract
costs will exceed total contract income, the expected loss
is immediately recognized as a provision for loss on
completion.
Fair value estimation
Some of the group’s assets and liabilities are measured at
fair value for financial reporting purposes. To estimate the
fair value of an asset or liability, the group uses observable
market data when available. Where level 1 input data is
not available, the group conducts its assessment and may
hire qualified external evaluators to conduct the evaluation
and determine appropriate evaluation techniques and
input data for the model.
The valuation of acquired assets and liabilities, contingent
considerations, or options to buy or sell in a business
combination is particularly sensitive to changes in non-
observable data considered reasonably possible on the
valuation date. Further information on the carrying amount
of these assets is provided in note 3.3 and 8.7.
Evaluations used for impairment tests
The assumptions and estimates made to determine the
recoverable amount of goodwill, intangible assets and
property, plant and equipment relate in particular to the
market outlook required to evaluate cash flows and the
discount rates used. Any change in these assumptions
could have a significant impact on the amount of the
recoverable value. The main assumptions used by the
group are described in note 10.
Evaluation of pension liabilities
For the group’s defined benefit pension plans, liabilities
are calculated using the projected unit credit cost method
based on assumptions such as the discount rate, future
salary increases, employee turnover rate, and mortality
tables. These liabilities are therefore subject to change in
the event of a change in assumptions, most of which are
updated annually. The assumptions used and the methods
used to determine them are detailed in note 5.4 –
Retirement commitments. The group believes that the
actuarial assumptions used are appropriate and justified
under current conditions. 
Deconsolidation of assigned receivables
A financial asset may be deconsolidated i.e. removed from
the consolidated statement of financial position if the
group transfers to a third party, through a contract, its right
to receive future cash flows derived from this asset and
the risks and rewards of owning this asset.
Under the group’s non-recourse factoring contracts, the
group assesses whether almost all the risks and rewards
of ownership of the divested assets are in fact transferred.
When the sale of receivables reduces the company’s
exposure to cash flow variability, the receivables are
deconsolidated.
Share-based payment
In accordance with the principles in IFRS 2 (see section
5.3), services received from salaried employees in
connection with share option plans being granted are
expensed in the statement of comprehensive income with
a contra entry in the group’s equity. The expense
corresponds to the fair value of the share subscription and
purchase option plans. An expense of €341k was thus
recorded in the statement of comprehensive income for
2021 (€0k in 2020).
Deferred tax assets
Deferred tax assets are the result of tax loss carryforwards
and temporary differences between the tax value and
carrying amounts of recognized assets and liabilities. The
recoverability of these assets is assessed on the basis of
forecasts from strategic plans drawn up for each of the tax
groups under consideration. Additional information on
deferred tax assets is provided in notes 9.2 and 9.3.
2.4 Presentation of the income statement
The group presents an income statement by type, showing
revenue, operating margin, other operating income and
expenses, net financial income, profit or loss of associates
and joint ventures accounted for using the equity method,
and net income of the consolidated group.
The Solutions 30 group opted to highlight “Operating
Margin” in its statement of income, as well as “Operating
Income,” which is obtained by adding allocations to and
reversals of amortization and provisions, the income from
the sale of holdings, and other non-current operating
income and expenses to the operating margin. These
items correspond to unusual, abnormal, and infrequent
events that are significantly material.
For example, these can include the following:
•Unusual and significant gains or losses on disposal or
impairment of non-current assets, whether tangible or
intangible
•Recognition of badwill following the completion of
acquisitions
•Certain restructuring costs (only those restructuring
costs that would be likely to disrupt the readability of
the current operating income due to their unusual
nature and size)
•Other operating income and expenses such as a
provision relating to a legal dispute with very
significant materiality or exceptional expenses
incurred by the group to manage a crisis situation.
•Share-based payment expense when certain
employees are offered share subscription and
performance share plans
Note 3 : Scope of consolidation
3.1 Accounting principles related to the
scope of consolidation 
3.1.1  Consolidation principles
■Consolidation of subsidiaries
The consolidated financial statements include the financial
statements of Solutions 30 group and its subsidiaries.
Subsidiaries are consolidated as of the date of acquisition,
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100
which corresponds to the date on which the group
obtained control, and remain so until the date on which the
exercise of such control ceases. Control of an entity exists
when the Solutions 30 group has, cumulatively, power
over that entity, exposure or rights to variable returns from
that entity, and the ability to act on those returns, i.e. a link
between the entity’s returns and the power exercised by
the group.  The impact of transactions between companies
in the group is eliminated.
If the group does not hold the majority of the voting rights
in an investee, it has rights which are sufficient to give it
control when it has the practical capacity to unilaterally
direct the relevant activities of the investee. In assessing
whether the voting rights it holds in the investee are
sufficient to confer control, the group considers all relevant
facts and circumstances, including the following:
•The number of voting rights held by the company in
relation to the number held by other holders of voting
rights and their dispersion, respectively
•Potential voting rights held by the group, other holders
of voting rights or other parties
•Rights arising from other contractual agreements
•Other facts and circumstances, if any, that indicate
that the group has, or does not have, the current
ability to conduct the relevant business at the time the
decisions are to be made, including the results of
voting at previous general meetings
Minority interests represent the share of profit or loss as
well as the net assets that are not held by the group. They
are presented separately in the income statement and in
equity in the consolidated balance sheet, separately from
the equity attributable to the parent company. Minority
interests are initially measured at fair value. After
acquisition, their carrying amount is equal to the value of
these interests at initial recognition plus the minority
interests’ share in subsequent changes in equity.
Changes in the group’s interests in subsidiaries that do not
result in a loss of control are recognized as equity
transactions. The carrying amount of the group’s interests
and minority interests is adjusted to take into account
changes in the relative interests in subsidiaries. Any
difference between the amount by which the minority
interests are adjusted and the fair value of the
consideration paid or received is recognized directly in
equity and is attributed to the group’s shareholders.
The loss of exclusive control of a subsidiary by the group
results in the derecognition of the subsidiary’s assets
(including goodwill) and liabilities and minority interests at
their carrying amount and the recognition of a gain or loss
on disposal in the income statement. If the group retains a
residual interest in the divested entity, the retained
securities are revalued at fair value through profit or loss,
regardless of whether the investment is in a joint venture,
an associate or non-consolidated securities. As a result, at
the date control is lost, a comprehensive gain or loss on
disposal is recognized, consisting of the gain or loss on
the sale the stake sold and the gain or loss on the
revaluation at fair value of the stake retained.
■Business combinations
In a business combination, the cost of an acquisition is
evaluated as the sum of all consideration transferred at
fair value on the date of acquisition or of the acquisition of
an equity stake.
Incurred acquisition costs are recognized as operating
expenses in the period in which the corresponding
services are received.
When the group acquires a business, it evaluates the
assets and liabilities of the acquired entity at fair value.
When the business is acquired in stages, the investment
held by the acquirer prior to the acquisition of a controlling
stake is evaluated at its fair value on the acquisition date
and the difference with its previous carrying amount is
recognized as profit or loss in accordance with IFRS 3.
Goodwill identified at the time of acquisition is recognized
in the relevant asset and liability items. Residual goodwill,
representing the difference between the acquisition cost of
the shares and the group’s part in the fair value
assessment of the identified assets and liabilities, is
recorded under goodwill and allocated to each cash
generating unit likely to benefit from the business
combination. If, after revaluation, the net balance of the
amounts, at the acquisition date, of the identifiable assets
acquired and liabilities assumed exceeds the sum of the
consideration transferred, the amount of minority interests
in the acquiree and the fair value of the acquirer’s
previously held stake in the acquiree (if any), the excess is
immediately recognized in profit or loss as part of the gain
from a purchase on favorable terms.
Subsequently, this goodwill is valued at cost, less any
impairment losses, in accordance with the method
described in the paragraph “Subsequent monitoring of the
value of fixed assets.”
When the consideration transferred by the group in a
business combination includes a contingent consideration
arrangement, the contingent consideration is measured at
its fair value at the acquisition date and included in the
consideration transferred under the business combination.
Changes in the fair value of the contingent consideration
that constitute valuation period adjustments are accounted
for retrospectively, with a corresponding adjustment to
goodwill. Valuation period adjustments arise from
additional information about the facts and circumstances
that existed at the acquisition date obtained during the
“valuation period” (maximum of one year from the
acquisition date).
Contingent considerations (“earnouts”) are assessed at
fair value and recorded under “Debt, short-term” if they are
due within 12 months of the end of the fiscal year, or under
“Debt, long-term” if they are due beyond a 12-month
period.
Subsequent recognition of changes in the fair value of the
contingent consideration that do not constitute valuation
period adjustments depends on the classification of the
contingent consideration. The other contingent
consideration is revalued at fair value on subsequent
closing dates and changes in fair values are recognized in
profit or loss.
For a business combination carried out in stages, the
group revalues the stake (including joint ventures) it
previously held in the acquiree at fair value at the
acquisition date and recognizes any gain or loss in net
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101
income. Amounts arising from holdings in the acquiree
before the acquisition date that were previously
recognized in other items of comprehensive income are
reclassified to net income if such treatment is appropriate
upon disposal of the holding.
If the initial recognition of a business combination is not
completed by the end of the reporting period in which the
business combination occurs, the group discloses
provisional amounts for the items which have yet to be
accounted for. These provisional amounts are adjusted
during the valuation period, or additional assets or
liabilities are recognized to reflect new information
obtained about facts and circumstances that existed at the
acquisition date and that, if known, would have affected
the amounts recognized at that date.
■Put options granted to minority interests
Put options granted to minority shareholders constitute a
financial liability, recorded under “Debt, short-term” if they
are due within 12 months of the end of the year or under
“Debt, long-term” if they are due beyond a 12-month
period, for the present value of the exercise price of these
options with a corresponding reduction in minority
interests. The residual difference, if any, is recorded in the
group’s share of equity. Financial debt is revalued at fair
value at the end of each reporting period in accordance
with the relevant contractual clauses, with a corresponding
entry in the income statement.
■Call options granted to the group by minority interests
Call options granted to the group by minority shareholders
constitute financial assets, recognized in “non-current
financial assets” at their present values, corresponding to
the difference between their exercise price and their
market value. Financial assets are revalued at fair value at
the end of each reporting period in accordance with the
relevant contractual clauses, with a corresponding entry in
the income statement.
3.1.2  Financial statement date
Companies included in the scope of consolidation are
consolidated on the basis of financial statements prepared
during the same reference period as those of the parent
company, closed on December 31, 2021, and covering a
period of 12 months.
3.1.3  Foreign currency translation
3.1.3.1  Translation of financial statements in foreign
currencies
The group’s consolidated financial statements are
prepared in euros.
The functional currency of each of the group’s entities is
the currency of the economic environment in which the
entity operates.
All assets and liabilities of consolidated entities whose
functional currency is not the euro are translated at the
closing rate into euros, which is the currency in which the
consolidated financial statements are presented. Income
and expenses are translated at the average exchange rate
for the year ended. Exchange differences resulting from
this treatment and those resulting from the translation of
the equity of subsidiaries at the beginning of the year
based on closing rates are included under the heading
“Translation reserves from consolidated equity.”
Exchange differences arising when the net investment in
foreign subsidiaries is translated are recognized in equity.
On disposal of a foreign entity, these exchange differences
are included in the income statement as part of the gain or
loss on disposal. 
3.2 Scope of consolidation
3.1.3.2  Translation of foreign currency transactions 
Transactions in foreign currencies are recorded at the
exchange rate prevailing on the date of the transaction.
Monetary assets and liabilities denominated in foreign
currencies are translated at the closing rate. All differences
are recorded as profit or loss, except for items that are, in
substance, part of the net investment in foreign
subsidiaries recognized in equity.
3.2.1  List of consolidated entities
The list of consolidated companies with voting rights and
equity percentages and consolidation methods appears in
the table below:
Luxembourg
Solutions 30 SE
3, rue de la Reine – L2418
Luxembourg
Parent company
Parent company
Parent company
Germany
SOLUTIONS 30 HOLDING GmbH
Wankelstraße 33 – 50998 Cologne
Fully consolidated
100%
100%
Germany
SOLUTIONS 30 FIELD SERVICES
GMBH (ex Connecting Cable GMBH)
Wankelstraße 33 – 50998 Cologne
Fully consolidated
100%
100%
Germany
Solutions 30 Gmbh
Teinacher Straße 49 – 71634
Ludwigsburg
Fully consolidated
100%
100%
Germany
Solutions 30 Operations GmbH (ex ABM
Communication)
Bergstr. 67 – 69469 Weinheim
Fully consolidated
99.8%
99.8%
Germany
SOLUTIONS 30 FIELD SERVICES SUD
GMBH (ex VKDFS)
Nimrodstraße 10-18 (Gebäude 5A) –
90441 Nürnberg
Fully consolidated
100%
100%
Germany
Worldlink Gmbh
Hammerstr. 55 - 08523 Plauen
Fully consolidated
100%
100%
Belgium
Unit-T (ex Janssens Group)
Schaliënhoevedreef 20T, 2800
Mechelen
Fully consolidated
70%
70%
Country
Company and legal form
Registered office
Consolidation
method
% control   
December 31, 2021
% stake   
December 31, 2021
Solutions 30 | 2021 Annual Report
102
Belgium
Brabamij Technics BV
Spijker 69 2910 Essen
Fully consolidated
70%
70%
Belgium
Brabamij Infra BV
Spijker 69 2910 Essen
Fully consolidated
70%
70%
Belgium
Solutions 30 Field Services BVBA
Slachthuisiaan 78 BE - 2060
Antwerpen
Fully consolidated
70%
70%
Belgium
JANSSENS FIELD SERVICES
Slachthuisiaan 78 BE - 2060
Antwerpen
Fully consolidated
100%
100%
Belgium
JANSSENS BUSINESS SOLUTIONS
Slachthuisiaan 78 BE - 2060
Antwerpen
Fully consolidated
100%
100%
Belgium
SOLUTIONS 30 BELGIUM
Ave Louise 486-15 1050 Bruxelles
Fully consolidated
100%
100%
Belgium
UNIT-T FIELD SERVICES BVBA
Schaliënhoevedreef 20T 2800
Mechelen
Fully consolidated
70%
70%
Belgium
ICT FIELD SERVICES BVBA
Schaliënhoevedreef 20T 2800
Mechelen
Fully consolidated
70%
70%
Spain
Solutions 30 Iberia
C/ Innovacion, 7 - P.I. Los Olivos -
28906 Getafe
Fully consolidated
100%
100%
Spain
PROVISIONA INGENIERIA
Albolote (Granada), Polígono industrial
Juncaril, Calle Purullena nº 248
Fully consolidated
100%
100%
France
TELIMA MONEY SAS
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
TELIMA INFOSERVICES
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
FORM@HOME
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
FREPART
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
TELIMA NORD
16 Rue Albert Einstein - 93160 Noisy-
le-Grand
Fully consolidated
100%
100%
France
TELIMA COMPTAGE
5 Rue de Broglie Espace de Broglie
Bât. C - 22300 Lannion
Fully consolidated
100%
100%
France
CPCP TELECOM
ZAC N° 1 Les Bouillides - 15 Traverse
des Brucs 06560 Valbonne
Fully consolidated
100%
100%
France
TELIMA ONSITE
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
SFM30
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
TELIMA TELCO
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
ATLAN’TECH
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
TELIMA RELEVE NORD
Bâtiment B - 1/3 Route de le Révolte
93200 Saint Denis
Fully consolidated
100%
100%
France
TELIMA MANAGED SERVICES
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
TELIMA NETWORKS SERVICES
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
TELIMA PROFESSIONNAL SERVICES
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
TELIMA EURO ENERGY
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
SOTRANASA
35 Bd. Saint Assiscle - 66000
Perpignan
Fully consolidated
100%
100%
France
SOLUTIONS 30 MARTINIQUE
11 Rue des Arts & Métiers - 97200 Fort
de France
Fully consolidated
100%
100%
France
SOLUTIONS 30 GUYANE
1 Avenue Gustave Charlery - 97300
Cayenne
Fully consolidated
100%
100%
France
TELIMA TVX
35 Boulevard Saint Assiscle – 66000
Perpignan
Fully consolidated
100%
100%
France
BYON
20 Ter Rue Schnapper - 78100 Saint-
Germain-en-Laye
Fully consolidated
51%
51%
France
BYON CONNECT
20 Ter Rue Schnapper - 78100 Saint-
Germain-en-Laye
Fully consolidated
51%
51%
France
SMARTFIX30 FRANCE
39-47 Bd. Ornano Pleyad 2 – 93200
Saint Denis
Fully consolidated
100%
100%
France
SOLUTIONS 30 GUADELOUPE
752 Petit Pérou Lotissement N30
Dugazon de Bourgogne, 97139 Les
Abymes
97139 LES ABYMES
Fully consolidated
100%
100%
Italy
SOLUTIONS 30 ITALIA
Via dei Martinitt, 3 20146 Milano
Fully consolidated
100%
100%
Italy
IMATEL SERVICE
Via dei Martinitt, 3 20146 Milano
Fully consolidated
100%
100%
Italy
PIEMONTE
Via dei Martinitt, 3 20146 Milano
Fully consolidated
100%
100%
Italy
Solutions 30 Consortile
Via dei Martinitt, 3 20146 Milano
Fully consolidated
73%
73%
Italy
JustOne Solutions (CONTACT 30)
Via dei Martinitt, 3 20146 Milano
Fully consolidated
51%
51%
Italy
Algor SRL
Strada Provinciale 430 6/A CAP 12070
Fully consolidated
60%
60%
Italy
CFC ITALIA SRL
Settala (Mi), via Fermi 9, CAP 20090
Fully consolidated
70%
70%
Italy
INTEL C SRL
Viale Angelo Filippettu, 26 20122
Milano
Fully consolidated
100%
100%
Luxembourg
SMARTFIX30 (Lux)
3, rue de la Reine – L2418
Luxembourg
Fully consolidated
100%
100%
Country
Company and legal form
Registered office
Consolidation
method
% control   
December 31, 2021
% stake   
December 31, 2021
Solutions 30 | 2021 Annual Report
103
Luxembourg
WW Brand
3, rue de la Reine – L2418
Luxembourg
Fully consolidated
100%
100%
Luxembourg
BRAND30
3, rue de la Reine – L2418
Luxembourg
Fully consolidated
100%
100%
Luxembourg
SOFT SOLUTIONS
3, rue de la Reine – L2418
Luxembourg
Fully consolidated
100%
100%
Luxembourg
TECH SOLUTIONS
3, rue de la Reine – L2418
Luxembourg
Fully consolidated
100%
100%
Morocco
SOL30MAROC
7, Résidence Rami Rue Sebta 2ème
étage Bureau 8 - Maarif - Casablanca
Fully consolidated
100%
100%
Netherlands
BUSINESS SOLUTIONS 30 HOLLAND
BV
Hambakenwetering 18 C - 5231 DC ‘s -
Hertogenbosch
Fully consolidated
100%
100%
Netherlands
Solutions30 Netherlands
Hambakenwetering 10 - 5231 DC Den
Bosch - Pastbus 2186 - 5202 CD's-
Hertogenbosch
Fully consolidated
100%
100%
Netherlands
I-HOLDING B.V.
Gertrudisstraat 12, (6003 PK) Weert
Fully consolidated
51%
51%
Netherlands
I-PROJECTS B.V.
Kraanmeester 5, (6004 RR) Weert
Fully consolidated
51%
51%
Poland
SOLUTIONS 30 HOLDING SP.Z O.O.
02-715 Warsaw, ul. Puławska 145
Fully consolidated
100%
100%
Poland
SOLUTIONS 30 WSCHOD SP.Z O.O.
08-110 Żelków Kolonia (Siedlce), UL.
Akacjowa 1
Fully consolidated
100%
100%
Poland
TELEKOM USLUGI
80-298 Gdańsk, Ul. Budowlanych 64E
Fully consolidated
100%
100%
Portugal
SOLUTIONS 30 Portugal
Zona Industrial de Neiva, 2ª Fase -
Lote Eq1 4935-232 Viana do Castelo
Fully consolidated
100%
100%
Portugal
BYON FIBER
Rua Antonio Ferreira Cabral Pais do
Amaral, n° 343 4640-144 Baiao
Fully consolidated
51%
51%
Tunisia
TELIMA TUNISIE
71, avenue Alain Savary Tunis
Fully consolidated
100%
100%
United Kingdom
SOLUTIONS 30 UK
43 Berkeley Square, London
Fully consolidated
100%
100%
United Kingdom
COMVERGENT LIMITED
Viscount House River Lane Saltney
Chester CH4 8RH
Fully consolidated
100%
100%
United Kingdom
COMVERGENT HOLDING LIMITED
Viscount House River Lane Saltney
Chester CH4 8RH
Fully consolidated
100%
100%
United Kingdom
Solutions 30 UK Services Limited
Viscount House River Lane Saltney
Chester CH4 8RH
Fully consolidated
100%
100%
Country
Company and legal form
Registered office
Consolidation
method
% control   
December 31, 2021
% stake   
December 31, 2021
The subsidiary companies in Germany listed below, which
are included in the consolidated financial statements as
part of the full consolidation, meet the requirements of
section 264 (3) of the German HGB:
•Solutions 30 Solutions Holding GmbH, Cologne
•Solutions 30 Field Services GmbH, Cologne
•Solutions 30 GmbH, Ludwigsburg
•Solutions 30 Operations GmbH, Weinheim
•Solutions 30 Field Services Süd GmbH, Nuremberg
The consolidated financial statements thus exempt the
aforementioned subsidiary companies from certain
accounting obligations as well as from the obligation to
disclose their respective annual financial statements in
Germany. The consolidated financial statements also have
an exempting effect for the preparation of subgroup
consolidated financial statements of Solutions 30 Holding
GmbH, Cologne, as they meet the requirements of the
German § 291 HGB. An explanation of the differences
between HGB and IFRS in accordance with Section 291
(3) No. 4  of the German HGB is not necessary, as the
exempting consolidated financial statements were
prepared in accordance with the IFRS adopted by the EU.
3.2.2  Reorganization of legal structures
In line with the actions undertaken over the past two
years, several acquisitions were carried out during the
year to consolidate the group’s operations with the aim of
reducing the number of legal structures:
■In the Netherlands, I-Projects BV and I-Works BV
were merged into one entity, effective January 1,
2021.
■Acquisition of PC30 FAMILY by FORM@HOME with
effect from January 1, 2021 (France).
■Acquisition of the companies TELIMA SUD and
TELIMA IDF by TELIMA NORD with effect from
January 1, 2021 (France).
■Acquisition of the companies TELIMA BUSINESS
SOLUTIONS, TELIMA SERVICE REGION, TELIMA
LOGISTIQUE, TELIMA DIGITAL WORLD and
TELIMA DISTRIBUTED SERVICES by TELIMA
MANAGED SERVICES with effect from January 1,
2021 (France).
■Liquidation of DIGITAL BUSINESS SOLUTIONS in
September 2021 (Germany).
■Liquidation of IMMCONCEPT MANAGEMENT with
effect from December 30, 2021 (Luxembourg).
In addition, to improve the readability of the legal
organization chart and to support the development of the
group’s activities, the following operations were carried out
in 2021:
■Change of name from Telima Belgique to Solutions 30
Belgium.
■Change of name from COMVERGENT FIELD
SERVICES to SOLUTIONS 30 UK SERVICES.
Solutions 30 | 2021 Annual Report
104
■Creation of BYON CONNECT.
■Creation of SOLUTIONS 30 GUADELOUPE.
■Acquisition of 100% of the Italian company INTEL-C
on July 27, 2021. This acquisition is not part of a
business combination and has therefore been treated
as an asset acquisition.
3.3 Subsidiary acquisitions
The accounting principles are presented in note 3.1.
3.3.1  Acquisition in 2021
In 2021, the group carried out the acquisition transactions
presented below. The allocation of the purchase price is
closed on December 31, 2021:
■Byon Fiber
On September 30, 2021, the group acquired 51% of the
share capital of Byon Fiber. This Portuguese company is
involved in designing and developing telecommunication
networks. The group paid €1,625k for this acquisition.
Acquisition-related costs, included under “other current
operating expenses” in the statement of comprehensive
income, amount to €5k.
The fair value of the acquired financial assets takes into
account receivables (mainly commercial or tax related)
whose fair value is €3,836k. It is expected that the full
contractual amounts will be recovered.
The call option granted to minority interests of €2,065k
was recognized in “Debt, long-term” (see note 8.7
“Contingent considerations and put options”), with a
counterpart entry of -€67k in minority interests (up to the
share of minority shareholders’ equity that will not be
distributed until options are exercised in 2024) and of
-€1,998k in the group share of equity (see 5.1.3 “Changes
in consolidated equity”). The residual balance on minority
interests that have not been transferred to the group share
of equity amounts to €1,041k and corresponds to
dividends to be distributed before the call option is
exercised in 2024. The fair value of the option has been
estimated from discounted future cash flows on the basis
of the company’s business plan. These put options relate
to the transfer of 49% of the capital in 2024. Their
valuation is based on percentages of the gross operating
profit for 2022 and 2023, in proportion to the shares
acquired.
This transaction resulted in €472k in recognized goodwill.
Byon Fiber contributed €39k to group revenue (after
elimination of intragroup revenue) and its contribution to
group profits between the acquisition date and the end of
the year is negligible. If this company had been acquired
on the first day of the year, the subsidiary would have
contributed €119k to group revenue and its contribution to
group profits would have been negligible.
■Acquired assets and liabilities
The fair value of the assets and liabilities acquired in
connection with the acquisition of this subsidiary by the
group in 2021 is shown in the table below:
(in thousands of euros)
BYON FIBER
Assets
Intangible assets
3
Property, plant and equipment
129
Right-of-use assets
197
Cash and cash equivalents
332
Trade receivables
3,836
Other current assets
223
4,720
Equity & Liabilities
Trade debts
8
Other current liabilities
1,317
Other non-current liabilities
937
Lease liabilities
197
2,459
Total net assets at fair value
2,261
Share of minority interests in identifiable net assets
(1,108)
Goodwill resulting from the acquisition
472
Fair value of previous investments
—
Transferred purchase contribution
1,625
Goodwill corresponds to the value of the synergies the group intends to realize once the companies have been
integrated.
Solutions 30 | 2021 Annual Report
105
Note 4 :Revenue and customers
4.1 Breakdown of revenue
The group generates revenue by providing digital
equipment installation and maintenance services.
Revenue is calculated based on the consideration the
group expects as part of its contracts with its customers,
excluding income generated on behalf of third parties. The
group recognizes revenue when it transfers control of a
product or service to the customer.
The group has 3 revenue recognition cycles:
1.On-site call-outs: On-site call-outs make up the
largest share of the group’s revenue. Solutions 30
technicians provide on-site installation and
maintenance services based on standardized work
orders submitted by customers. Revenue recognition
occurs when work orders are successfully completed
based on a contractually agreed fee for each type of
call-out. When contracts include a bonus/malus
mechanism, the impact on revenue is determined
based on reaching certain thresholds and on service
provision times. The underlying performance
indicators are measurable and can be reliably
estimated at the end of each reporting period.
2.Projects: Customers may commission the group to
design and build communication networks or electrical
installations. For these contracts, revenue is
recognized based on projects’ progress levels. This
work in progress is evaluated using the ratio between
contract costs incurred at the end of the reporting
period and estimated total contract costs. When it is
probable that total contract costs will exceed total
contract income, the expected loss is immediately
recognized as a provision for loss on completion.
Invoices to be issued or deferred income are
recognized when invoicing does not reflect project
progress.
3.Digital equipment leasing: As part of its retail
business, the group signs leases with retailers for a
period of 1 to 4 years, which include: (i) the provision
of payment solutions and (ii) support services
(helpdesk support, on-site call-outs, and equipment
exchange). For this activity, the group distinguishes
between two corresponding performance obligations:
(i)Providing payment solutions: revenue recognition
occurs when control of such equipment is transferred,
on the date the equipment is delivered. The estimate
of the recognized price for the delivery of the
equipment is based on the purchase price of the
equipment to which a margin is added.
(ii)Support services: revenue is recognized over the term
of the contract as the service is delivered. The
estimated price for this service is based on the total
value of the contract less the price for supplying the
equipment.
Solutions 30’s segment reporting is based on geographical
segments, in accordance with the internal management
data used by the group management board, and in
accordance with the principles of IFRS 8. The breakdown
by geographic segment reflects the group’s organizational
and operating model. Nevertheless, because the nature of
the services provided by the group is the same in all
countries, commercial and operational performance
monitoring indicators common to all segments can be
used.
For the purposes of presentation in the financial
statements, Belgium, the Netherlands and Luxembourg
have been grouped into a single operating segment due to
their similar economic characteristics (common customers,
pooled management, and operational teams).
Solutions 30 | 2021 Annual Report
106
The breakdown of the group’s revenue from contracts with customers by activity type is as follows:
(in thousands of euros)
France
Benelux
Other
2021
Types of activities
On-site call-outs
502,822
159,211
203,575
865,608
Leasing of payment terminals
3,559
—
—
3,559
Change in work in progress
871
1,200
2,743
4,814
Total revenue from contracts with customers
507,252
160,411
206,318
873,981
(in thousands of euros)
France
Benelux
Other
2020
Types of activities
On-site call-outs
514,016
136,778
159,782
810,576
Leasing of payment terminals
4,189
—
—
4,189
Change in work in progress
4,529
(473)
457
4,513
Total revenue from contracts with customers
522,734
136,305
160,239
819,278
Solutions 30 has for several years been entering into
major deals to roll out fiber-optic networks in France and
Europe as well as energy meters, including Linky in
France. Its main customers are either telecommunication
companies (Orange, Bouygues, Free, Vodafone, Telenet,
etc.) or energy companies (Enedis, GRDF, Fluvius, Enel,
etc.).
In 2021, only two customers generated more than 10% of
the group’s revenue individually; they represent total
revenue of €289 million, i.e. 33.1% of group revenue. In
2020, its two largest customers, individually generating
more than 10% of the group’s revenue, represent total
revenue of €322 million, i.e. 39.3% of group revenue.
A significant portion of the group’s revenue is therefore
generated by working with major “key account” type
customers. The group’s commercial relationships with
these customers are structured as several contracts
organized by geographic zone, by business, or by end-
user category.
(in thousands of euros)
2021
2021
Customers by revenue
France
Benelux
Other
Total
%
Customer A
151,141
381
22,615
174,137
19.9%
Customer B
114,919
—
—
114,919
13.1%
Other customers representing less than 10% of
revenue
241,192
160,030
183,703
584,925
66.9%
Total revenue
507,252
160,411
206,318
873,981
100%
(in thousands of euros)
2020
2020
Customers by revenue
France
Benelux
Other
Total
%
Customer A
172,030
—
23,684
195,714
23.9%
Customer B
126,641
—
—
126,641
15.5%
Other customers representing less than 10% of
revenue
224,063
136,305
136,555
496,923
60.7%
Total revenue
522,734
136,305
160,239
819,278
100%
Solutions 30 | 2021 Annual Report
107
4.2 Assets and liabilities on customer contracts
In its contractual relationships with its customers, the group has neither assets subject to a right to the return of assets,
nor debts that must be repaid to customers.
4.3 Trade receivables and related accounts
■Trade receivables and related accounts
Trade receivables are current financial assets, initially
recognized at par value.
■Factoring
A financial asset may be deconsolidated - i.e. removed
from the consolidated statement of financial position - if
the group transfers to a third party, through a contract, its
right to receive future cash flows derived from this asset
and the risks and rewards of owning this asset.
In order to reduce its working capital requirements, the
group has launched a non-recourse factoring program. In
the context of such an agreement, receivables for which
risks and benefits have been transferred are not
maintained under the “Trade receivables and related
accounts” item of the consolidated statement of financial
position. The transferred receivables are assessed at fair
value at the time of sale. The total amount of transferred,
and therefore deconsolidated, receivables amounted to
€92.3 million at December 31, 2021 (€93.5 million at
December 31, 2020).
In the statement of cash flows, factoring transactions are
included in the changes in working capital requirements.
■Impairment of receivables
The group recognizes an impairment for expected credit
losses on receivables and contract assets. The amount of
expected credit losses is updated at each reporting date to
reflect changes in credit risk that have occurred since the
initial recognition of the corresponding trade receivable or
contract asset.
The group always recognizes expected credit losses over
the life of trade receivables and contract assets. Expected
credit losses on these financial assets are estimated using
an allowance matrix based on the group’s history of credit
losses.
The assessment of expected credit losses is based on the
probability of default, losses in the event of a default, and
exposure in the event of a default. The assessment of the
probability of default and losses in the event of default is
based on historical data adjusted for forward-looking
information.
Given the nature of the group’s customers, mainly
composed of major corporations and the factoring system
put in place, the prospective impairment model defined by
IFRS 9 has no material impact on the amount of
impairment of the group’s trade receivables. In addition, a
fair value adjustment is made when a dispute is identified.
(in thousands of euros)
12.31.2021
12.31.2020
Trade receivables
70,876
66,841
Invoices to be issued
91,650
90,100
Trade payables - advances and down payments
3,913
881
TOTAL
166,439
157,821
In 2021, the group recorded a €0.02 million (€0.4 million in
2020) write-down of its trade receivables. All trade
receivables and related accounts are due in less than one
year.
■Contract assets
Contract assets relate to the lease contracts for payment
terminals marketed by the group.
They are recorded under “current contract assets” in the
statement of financial position if the cash flow associated
with this asset is expected to occur within 12 months of
the end of the financial year or under “non-current contract
assets” if the corresponding cash flow is expected to occur
beyond a 12-month period. At December 31, 2021,
contract assets amounted to €1.9 million (2020: €2.0
million).
Solutions 30 | 2021 Annual Report
108
Note 5: Employee costs and benefits
5.1  Workforce
People employed by the fully consolidated companies at the end of the reporting period can be broken down as follows:
Headcount
12.31.2021
12.31.2020
Managers
490
473
Employees, technicians, supervisors
6,997
6,838
TOTAL
7,487
7,311
5.2  Employee costs
The items “Employee costs” and “Other non-current operating expenses” from the statement of comprehensive income
are broken down as follows:
(in thousands of euros)
12.31.2021
12.31.2020
Wages and salaries
(212,504)
(195,089)
TOTAL
(212,504)
(195,089)
Payroll taxes on salaries are included in the “Taxes, duties
and similar payments” item in the statement of
comprehensive income.
A liability is recognized for employee benefits, such as
salaries, annual leave, and sick leave for the period during
which the related services are rendered. This is calculated
as the undiscounted amount of the benefits that the entity
expects to pay for the services rendered. These short-term
employee benefits are recorded under tax and social
security liabilities in the statement of financial position as
detailed in note 14.3.
5.3  Share-based payment
■General principles of IFRS 2
IFRS 2 requires that entities report the effects of share-
based payment transactions, including expenses related
to transactions that grant share options to staff, in their
income statement and financial position.
Grants of equity instruments (warrants, free shares, stock
options, etc.) are covered by IFRS 2 as compensation for
services rendered or to be rendered.
The fair value determined at the grant date for equity-
settled share-based payments is expensed on a straight-
line basis over the vesting period based on the group’s
estimate of the number of equity instruments that will
eventually be vested. At each reporting date, the group
revises its estimate of the number of equity instruments
that are expected to vest as a result of the effect of non-
market vesting conditions. The impact of the revision of
original estimates, if any, is recognized as net income, so
that the cumulative expense reflects the revised estimates,
with a corresponding adjustment of reserves.
The fair value of the granted instrument is the price that a
knowledgeable and willing buyer would accept to pay
under normal market conditions. It is assessed at the grant
date using option pricing models based on contractual
assumptions (e.g. exercise price or maturity) and market
assumptions (e.g. volatility or share price).
■Instruments issued by Solutions 30 covered by IFRS2
In 2021, share-based instruments were granted, which
was not the case in 2020.
Stock option plan:
In accordance with the regulations applicable to Solutions
30 SE and best practices, a multi-year incentive plan was
put forward by the Nominations and Remunerations
Committee and approved by the Supervisory Board on
September 24, 2019 to attract talent and encourage
management, including the Management Board, to take a
long-term view of their actions, to build loyalty, and to
promote the alignment of their interests with those of the
shareholders by giving them an incentive based on the
share price. It was submitted for a consultative vote at the
general meeting on June 26, 2020 and was approved with
75% of votes in favor. In return for achieving multi-year
objectives, the beneficiaries of the plan received stock
options on November 19, 2021, allowing them to acquire
group shares during the exercise period at a price of
€8.99, the latter corresponding to the average share price
at the close of the 60 trading days preceding the date of
the Supervisory Board meeting of September 23, 2019
that approved this incentive plan.
The number of stock options finally allocated under the
incentive plan depends on the level of achievement of the
following quantified objectives in 2019, 2020, and 2021:
Revenue / Adjusted EBITDA / Free cash flow / Relative
share price performance.
Solutions 30 | 2021 Annual Report
109
Taking into account the performance achieved over the
three years and the estimated number of beneficiaries
remaining at the date of exercise of the stock options, the
number of stock options to be granted under the incentive
plan should amount to 3,561,688.
Equity-settled stock option plan:
The vesting period for options is two years. The options
are cancelled if the beneficiary leaves the group before the
options can be exercised. Each stock option entitles the
holder to acquire one common share of the company
when exercised. No amount is paid or due by the
beneficiary upon obtaining the option. The options do not
carry any dividend or voting rights.
The stock options are subject to a one-year lock-up period
running from January 1, 2022 to December 31, 2022. 
They can only be exercised on the following four dates:
January 31, 2023, April 30, 2023, July 31, 2023, or
November 30, 2023, and must be exercised before they
expire on November 30, 2023.
The options will be settled in shares of the company, i.e.
an equivalent number of shares corresponding in value to
the difference between the share price on the exercise
date and the exercise price.
The following table presents the details of the stock
options outstanding during the year:
Nombre
d'options
sur actions
Weighted
average
exercise
price
Unexercised stock options
outstanding at January 1, 2021
0
0
Stock options granted
3,351,688
8.99
Cancelled stock options
0
0
Expired stock options
0
0
Exercised stock options
0
0
Outstanding stock options at December
31, 2021
3,351,688
8.99
Stock options that can be exercised at
December 31, 2021
0
8.99
The following table presents the details of stock options
granted during the year:
2021
Number of stock options granted in 2021
3,351,688
Exercise price
8.99
Fair value of a stock option determined on the
grant date (11/19/2021)
1.42
Fair value of the stock option plan on the
grant date.
4,759,397
Share-based payment expense in 2021
341,391
The fair value of stock options will be expensed over the
remaining vesting period (2021, 2022, and 2023). The
group has used the following inputs to measure the fair
value of old and new options. The group recognized total
expenses of €341,391 in 2021 (€0 in 2020) for
transactions whose payment is based on shares and
which are settled in equity instruments.
The following table presents the inputs to the binominal
model for determining the fair value of options:
12.31.2021
12.31.2020
Weighted average share price
8.43
N/A
Weighted average exercise price
8.99
N/A
Expected volatility
55%
N/A
Expected duration (in years)
2.1
N/A
Risk-free rate
—%
N/A
Expected dividend yield
—%
N/A
5.4  Retirement commitments
5.4.1  General principles of IAS 19
For post-employment benefits that are part of defined
benefit plans in France and Italy, benefit costs are
estimated using the projected unit credit method. With this
method, benefit entitlements are allocated to periods of
service based on the plan’s vesting formula, taking into
account a linearization effect when the rate of vesting is
not uniform over subsequent periods of service. Future
payment amounts corresponding to benefits granted to
employees are valued on the basis of assumptions about
salary increases, retirement age and mortality, and then
discounted to their present value on the basis of interest
rates for long-term bonds issued by highly rated issuers. 
If defined benefit plans are amended, curtailed, or settled,
the entity must recognize and measure the past service
cost or the gain or loss resulting from the settlement
without taking into account the effect of the asset ceiling. It
then determines the effect of the asset ceiling after the
plan amendment, curtailment, or settlement and record
any change to that effect.
When these calculations are revised, actuarial gains and
losses are recognized in the period in which they arise,
outside income, directly in equity under “Other changes.”
Apart from retirement commitments, there are no other
defined benefit plans for post-employment benefits in
group companies.
Legal and contractual indemnities are calculated for each
of the group’s current employees on the basis of their
theoretical length of service and retirement date, in
accordance with IAS 19. 
5.4.2  Assumptions made in the valuation of employee
benefits at Solutions 30
Provisions for the Solutions 30 group are calculated on an
actuarial basis, taking into account the seniority and
remuneration of the persons concerned before retirement
age (expected at 67).
Solutions 30 | 2021 Annual Report
110
These commitments are determined on the assumption
that the employee will leave on their own initiative in 100%
of cases.
Accounting for seniority, the actuarial assumptions for the
valuation of the system were as follows. Commitment
calculations take into account:
•An average 2021 payroll tax rate between 15% and
57%, depending on the entity (compared to 15% and
57% in 2020).
•Employee turnover rates by age group ranging from
12.16% (at age 18) to 0.92% (at age 55) (the same
table was used in 2020).
•A 1.4% salary increase rate (compared to 1.4% in
2020).
•INSEE 2010-2012 mortality tables by sex. 
The discount rate used is 0.98%, at December 31, 2021
(compared to 0.69% at the end of 2020).
Provisions for retirement indemnities at January 1, 2020
7,278
First-time consolidation and other *
582
Cost of services rendered during the year
1,141
Financial expenses
49
Amount paid in connection to departures during the year
(384)
Changes in actuarial gains and losses
270
Deconsolidation
(130)
Provisions for retirement indemnities at December 31, 2020
8,806
First-time consolidation and other *
0
Cost of services rendered during the year
1,246
Financial expenses
45
Amount paid in connection to departures during the year
(722)
Changes in actuarial gains and losses
(2,140)
Other changes
175
Provisions for retirement indemnities at December 31, 2021
7,410
*Including employees taken on under outsourcing contracts and the acquisition of contracts
Note 6: Operating income
6.1  Operating margin
The main indicator of group operating profitability is the
operating margin. It corresponds to operating income
before depreciation, amortization, reversals, and
provisions, income from the sale of holdings, the cost of
services provided by the group’s holding company and
other non-current operating income and expenses.
Solutions 30’s segment reporting is based on geographical
segments, in accordance with the internal management
data used by the group management board, and in
accordance with the principles of IFRS 8 (see note 4).
(in thousands of euros)
2021
France
Benelux
Other
countries
HQ
Revenue
873,981
507,252
160,411
206,318
—
Operating margin
82,372
66,434
22,921
2,238
(9,221)
Operating margin in %
9.4%
13.1%
14.3%
1.1%
—
(in thousands of euros)
2020
France
Benelux
Other
countries
HQ
Revenue
819,278
522,734
136,305
160,239
—
Operating margin
106,528
86,555
21,431
7,630
(9,088)
Operating margin in %
13.0%
16.6%
15.7%
4.8%
—
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111
Details of the item “Net change in inventory and raw materials and consumables used” are given below:
(in thousands of euros)
2021
2020
Change in inventory of goods for sale
4,154
1,805
Change in raw materials, office supplies and other supplies
2,707
657
Total net change in inventory
6,861
2,462
Purchases of raw materials and goods for resale
(53,225)
(39,336)
Non-inventory purchases
(48,954)
(36,890)
Total raw materials and consumables used
(102,180)
(76,226)
TOTAL
(95,319)
(73,764)
Details of the item “Other current operating income and expenses” are given below:
(in thousands of euros)
2021
2020
Production subsidies
2,406
1,246
Computer equipment
2,325
6,494
Other current operating income
13,898
10,938
Other current operating income
18,629
18,678
Outsourcing
(335,081)
(318,689)
Travel and vehicle maintenance expenses and rental costs
(46,325)
(36,515)
Intermediaries and fees
(24,206)
(20,746)
Other purchases and expenses
(30,173)
(23,644)
Other current operating expenses
(435,785)
(399,595)
TOTAL
(417,155)
(380,917)
Other current operating income consists namely of
operating grants to cover transition costs, included in
operating income, contributed by activity drivers like
Telenet in Belgium.
It also includes a portion of income related to the
capitalization of development costs for the group’s IT
platform. Other purchases and expenses include
insurance costs, telecommunication costs, and office
overheads.
6.2  Operating income
Operating income is calculated by adding the operating margin, depreciation, amortization and impairment charges/
reversals, and the following two items:
■Income from the sale of holdings and revaluation of holdings
Details about income from the sale of holdings are described below:
(in thousands of euros)
2021
2020
Earnings on sale of holdings
—
(49)
TOTAL
—
(49)
In 2020, (€0.05) million in income from the sale of shares was generated from the sale of Italian subsidiaries and of
Connectica.
■Other non-current operating income and expenses
Other non-current operating income and expenses include
items that the group considers as having a significant,
one-time impact on operational performance during the
accounting period.
The group believes that classifying these as non-current
expenses and income improves the readability of its
operations’ intrinsic economic performance.
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112
Details of other non-current operating income and expenses are provided below:
(in thousands of euros)
2021
2020
Proceeds on badwill
—
464
Other non-current operating income
10
—
Other non-current operating expenses
(13,255)
—
TOTAL
(13,245)
464
Badwill  in 2020 is connected to the acquisitions of Brabamij and Algor.
Other non-current operating expenses mainly consist of exceptional expenses incurred by the group to put an end to the
violent smear campaign against it (€7.1 million), restructuring costs (€5.8 million), and expenses related to share-based
payments in 2021 (€0.3 million) (see note 5.3).
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113
6.3  Off-balance sheet commitments related to operating activities
The list of guarantees granted (pledges, mortgages, guarantees, etc.) is given below. Guarantees received from group
companies are excluded.
Country
Principal
Type of
guarantee
Guaranteed obligations
Term
Amount in
thousands of
euros
Belgium
S30 group’s
Belgian
companies
Customer
guarantee
Obligations arising from the
performance of services under contract,
in particular those relating to the
telecom and energy businesses
Applicable during the
entire contractual
relationship
8,703
France
S30 group’s
companies
Subcontracting
guarantee
Obligations arising from a surety and
guarantee contract for the group’s
subcontractors
Applicable during the
entire contractual
relationship
5,000
Spain
S30 group’s
Spanish
companies
Customer
guarantee
Obligations arising from the
performance of services under contract,
in particular those relating to the
telecom business
Applicable during the
entire contractual
relationship
2,099
Spain
S30 group’s
Spanish
companies
Guaranty
Payment of any amount requested by
the tax authorities
Applicable during the
entire contractual
relationship
800
France
Telima Money
Indemnity bond
Obligations arising from the
performance of services under contract,
including the provision of payment
terminals
Applicable during the
entire contractual
relationship
750
France
Solutions 30
Martinique
Letter of intent
Obligations arising in the course of
commercial relations.
Applicable during the
entire contractual
relationship
350
Belgium
S30 group’s
Belgian
companies
Customer
guarantee
Obligations arising from the
performance of services under contract,
in particular those relating to the
telecom and energy businesses
Applicable during the
entire contractual
relationship
348
Poland
S30 group’s
Polish companies
Customer
guarantee
Obligations arising from the
performance of services under contract,
in particular those relating to the
telecom business
Applicable during the
entire contractual
relationship
223
Belgium
Unit-T
Lease guarantee
Obligations related to business
premises leases
Applicable during the
entire contractual
relationship
213
France
S30 group’s
French
companies
Demand
guarantee
Payment of any amount charged by the
beneficiary in connection with its
activity of any products or services
provided via its fuel cards
Applicable during the
entire contractual
relationship
150
Spain
S30 group’s
Spanish
companies
Demand
guarantee
Payment of any amount charged by the
beneficiary in connection with its
activity of any products or services
provided via its fuel cards
Applicable during the
entire contractual
relationship
150
France
Telima Logistique
Letter of intent
Obligations that arise from letters of
intent sent to customers.
7/12/2022
75
Netherlands
Solutions 30
Netherlands
Lease guarantee
Obligations related to business
premises leases
Applicable during the
entire contractual
relationship
48
Luxembourg
Solutions 30 SE
Lease guarantee
Obligations related to business
premises leases
Applicable during the
entire contractual
relationship
33
France
Telima Frepart /
Telima Energie
IDF
Lease guarantee
Obligations related to business
premises leases
Applicable during the
entire contractual
relationship
10
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114
Note 7: Lease liabilities
7.1  Leases
At the inception of contracts, the group determines
whether they are service contracts or whether they contain
a lease commitment, i.e. whether the contract gives the
right to control the use of an identified asset for a period of
time in exchange for consideration. The group recognizes
an asset for this right of use and a corresponding lease
obligation for all leases in which it is a lessee, except for
short-term leases (defined as leases with a term of 12
months or less) and leases where the underlying asset is
of low value (€17.4 million in 2021, €13.0 million in 2020).
For these types of contracts, the group recognizes lease
payments as an operating expense on a straight-line basis
over the term of the lease, unless another systematic
method better represents the way in which the economic
benefits relating to the leased assets are distributed over
time.
The lease obligation is initially assessed as the present
value of lease payments that remain to be paid as of the
inception of the contract, calculated using the interest rate
implicit in the lease. If this rate cannot be easily
determined, the group uses its incremental borrowing rate.
Lease payments taken into account in the evaluation of
the rental obligation include:
- Fixed lease payments, including in substance, net of
receivable lease inducements.
- Variable lease payments that are based on an index or
rate, initially evaluated using the index or rate in effect at
the start date.
- The price of purchase options or penalties in the event of
termination of the lease, where the group has reasonable
certainty that such options will be exercised or that such
penalties will be due.
The lease obligation is presented as a separate line item
in the consolidated statement of financial position.
The lease obligation is subsequently assessed by
increasing the carrying amount to reflect the interest on
the lease obligation (using the effective interest rate
method) and reducing the carrying amount to reflect lease
payments made.
The group reassesses the lease obligation (and makes a
corresponding adjustment to the related right-of-use
asset):
- When there is a change in the lease term or the valuation
changes due to exercised purchase options resulting from
a significant event or change in circumstances. In this
case, the lease obligation is revalued by discounting the
revised lease payments using a revised discount rate.
- When the lease payments change due to a change in an
index or rate or a change in the amounts expected to be
paid under the residual value guarantee. In this case, the
lease obligation is revalued by discounting the revised
lease payments using an unchanged discount rate (unless
the change in lease payments results from a change in a
floating interest rate, in which case a revised discount rate
is applied).
- When a lease is amended and the amendment is not
accounted for as a separate lease. In this case, the lease
obligation is revalued based on the term of the amended
lease by discounting the value of the revised lease
payments using a revised discount rate at the effective
date of the amendment.
The group has not made any such adjustments during the
periods presented.
The right-of-use asset comprises the initial amount of the
related lease obligation and lease payments made on or
before the contract commencement date, net of lease
inducements received and initial direct costs. It is then
evaluated at cost, less accumulated depreciation and
accumulated impairment losses.
When the group incurs an obligation for the costs of
restoring the underlying asset to the condition required by
the terms of the lease, it establishes a provision which is
recognized and valued in accordance with IAS 37.
Because the costs relate to a right-of-use asset, they are
included in the cost of that asset.
Assets under rights of use are depreciated over either the
lease term or the useful life of the underlying asset,
whichever is shorter. If the effect of the lease agreement is
to transfer ownership of the underlying asset or if the cost
of the right-of-use asset takes into account the group’s
expected exercise of a purchase option, the related right-
of-use asset is depreciated over the useful life of the
underlying asset. Depreciation begins on the start date of
the lease.
Assets under rights of use are presented as a separate
line item in the consolidated statement of financial
position.
The group applies IAS 36 to determine whether an asset
for which the right of use has been granted is impaired
and recognizes any impairment loss as described in the
property, plant and equipment method.
As a simplification, IFRS 16 offers the lessee the option of
not separating rental components from non-rental
components, rather accounting for each rental component
and the related non-rental components as a single rental
component. The group has not applied this simplification
measure. When a contract contains a rental component
and one or more other rental or non-rental components,
the group allocates the consideration provided for in the
contract between all the rental components on the basis of
their relative separate price and the separate price of all
the non-rental components.
7.1.1  The group as a tenant
The group uses three types of leases to pursue its
operating activities:
•Lease agreements for vehicles used by technicians,
which make up the bulk of the group’s lease
agreements. These contracts benefit from standard
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115
terms and conditions: (i) the rental amount defined in
the contract is fixed, (ii) repair and vehicle costs are
not tied to the contract and are directly borne by the
group through the recognition of a provision, (iii) the
term of the contracts is also fixed. In the rare cases,
where the option to extend or terminate the contract
term is activated, an amendment is prepared and
integrated into the contract database. For certain
contracts, the group has the option to purchase the
vehicles, which it exercises only in extremely rare
cases.
•Real estate leases. These contracts cover the offices
the group occupies in the various countries in which it
operates, as well as storage warehouses. Where
contracts provide for the granting of benefits (rent
exemptions, etc.), the value of these benefits is
generally distributed over the term of the contract.
•Equipment leases. These contracts cover: (i) certain
specific equipment used by technicians, (ii) finance
leases for electronic banking activities, (iii) the leasing
of IT equipment. These are mainly finance leases for
equipment with fixed rents. Their term is aligned with
the depreciation period of the equipment. For certain
contracts, the group has the option to purchase the
equipment, which it exercises only in extremely rare
cases.
7.1.2  Amounts recognized in the balance sheet
The rights of use for leased assets are presented in the following table:
(in thousands of euros)
Vehicles
Property
Equipment
Total
At January 1, 2020
36,850
23,388
1,941
62,180
Increase
21,611
3,479
258
25,348
Depreciation charges
(17,029)
(5,719)
(754)
(23,502)
At December 31, 2020
41,432
21,148
1,445
64,026
Increase
18,583
9,642
30
28,255
Depreciation charges
(18,430)
(6,247)
(640)
(25,317)
At December 31, 2021
41,585
24,543
835
66,964
Lease debts (included in interest-bearing loans and borrowings) are provided in the following table: 
(in thousands of euros)
12.31.2021
12.31.2020
At January 1st
63,522
61,890
Increase
29,126
25,290
Increase in interest
659
592
Payments
(26,721)
(24,250)
At December 31st
66,586
63,522
Current
22,842
21,712
Non-current
43,745
41,836
The maturity analysis of lease debts is presented in table 8.2 Debt.
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116
7.1.3  Amounts recognized in the income statement
The following amounts are recognized in the income statement:
(in thousands of euros)
2021
2020
Depreciation and amortization expenses for right-of-use assets
25,317
23,502
Interest expense on lease liabilities
659
592
Short-term lease expenses included in current operating expenses
17,412
13,027
Total amount recognized in income
43,388
37,121
7.1.4 Variable and fixed portion and
extension and termination options
The leases used by the group are generally fixed-rent
leases and do not include extension or termination
options. Contract indexing is only applicable to building
rents and is taken into account in the calculation of the
lease debt at the beginning of the contract. Amendments
to contract terms are infrequent and may lead, if
necessary, to the preparation of an amendment, the terms
of which are integrated into the contract reference
database.
7.1.5  Estimated weighted average incremental
borrowing rate
In order to calculate the present value of rents, the group
uses its borrowing rate at the lease commencement date,
as the interest rate implicit in the lease is not readily
determined. After the effective date, the lease debts
amount is adjusted by the amount of interest and rent
paid. The carrying amount of lease debts is also revalued
in the event that the lease terms, rents or the value of the
purchase option for the underlying asset change.
The group has valued its lease debts on the basis of the
present value of future lease payments, using the
incremental borrowing rates indicated below, taking into
account the spread specific to each country:
(as a percentage)
Incremental
borrowing rate
12.31.2021
12.31.2020
Incremental borrowing rate
France
1.0%
1.000%
1.000%
Luxembourg
1.0%
1.000%
1.000%
Belgium
1.0%
0.943%
0.988%
Germany
1.0%
0.863%
0.906%
Italy
1.0%
1.670%
1.544%
Netherlands
1.0%
0.898%
0.934%
Poland
1.0%
2.055%
2.067%
Portugal
1.0%
1.155%
N/A
United Kingdom
1.0%
1.559%
1.565%
Spain
1.0%
1.158%
1.178%
Note 8: Loans and related debts
8.1 Important facts
In 2018, the group negotiated a loan of €130 million over a
period of 6 years with an interest rate of 1%, including a
credit line of up to €75 million to finance its external growth
strategy, which can be drawn down until December 2021.
The financial ratio is respected at December 31, 2020 and
December 31, 2021 (Net financial liabilities/Consolidated
EBITDA).
8.2 Debt
Bank borrowings are financial liabilities valued at
amortized cost using the effective interest rate method.
The effective interest rate method calculates the amortized
cost of a financial liability and allocates an interest
expense during the reporting period. The effective interest
rate is the rate that exactly discounts the estimated future
cash payments (including all commissions and points paid
or received that are an integral part of the effective interest
rate, transaction costs, and other premiums and
discounts) over the expected life of the financial liability or,
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117
if appropriate, over a shorter period, at the amortized cost
of a financial liability.
Accounting principles relating to financial liabilities tied to
contingent considerations on acquisitions (“future
earnouts”) or put options granted to minority interests are
presented in note 3.1.
The group’s financial debt consists mainly of:
–Bank loans
–Debts related to contingent considerations (“future
earnouts”) on acquisitions or put options granted to
minority interests for shares in group subsidiaries that
are not wholly owned, presented below under other
loans and related debts
–Hedging instruments (see note 8.3)
Debt, long-term
(in thousands of euros)
12.31.2021
12.31.2020
Loans from credit institutions, long-term
50,512
71,977
Other loans and related debts
16,247
24,046
TOTAL
66,759
96,024
Debt, short-term
(in thousands of euros)
12.31.2021
12.31.2020
Short-term loans from credit institutions, lines of credit, and bank overdrafts
27,022
28,068
Other loans and related debts, current
2,538
572
TOTAL
29,560
28,640
Change in bank debt
The change in the group’s bank debt is detailed as follows:
“Non-cash” variations
12.31.2021
(in thousands of euros)
01.01.2021
Cash flows
Changes in
scope
Reclassification
schedule
Long-term debt
71,977
1,739
860
(24,064)
50,512
Short-term debt
28,068
(25,603)
493
24,064
27,022
Total liabilities from financing activities
100,045
(23,864)
1,353
—
77,534
“Non-cash” variations
12.31.2020
(in thousands of euros)
01.01.2020
Cash Flows
Changes in
scope
Reclassification
schedule
Long-term debt
65,827
30,143
692
(24,685)
71,977
Short-term debt
21,326
(22,218)
4,275
24,685
28,068
Total liabilities from financing activities
87,153
7,925
4,967
—
100,045
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118
Debt maturities
Loans and long-term debt from credit institutions are due between 2022 and 2026.
(in thousands of euros)
12.31.2021
2022
2023
2024
2025
2026 and
beyond
Loans and bank overdrafts
77,495
27,022
24,381
24,180
1,179
733
Interest expense
1,292
680
418
161
21
12
Hedging instruments
39
—
—
39
—
—
Lease liabilities
66,587
22,842
17,716
12,029
6,536
7,464
Other loans and related debts
18,785
2,538
7,602
3,525
3,726
1,394
8.3 Cash flow interest rate risk
Loans from credit institutions are mainly subject to variable
rates.
■Exposure level
The group’s exposure to the risk of changing market
interest rates is linked to its financial debt levels. Interest
rate management is an integral part of debt management.
During the first half of 2019, the Solutions 30 group
entered into an interest rate swap to hedge against the
risk of a change in interest rates relating to the repayment
of its loan. An interest rate swap is a derivative instrument
that is assessed at fair value at the time the contract is
negotiated and subsequently revalued at fair value at each
reporting date. This derivative is recognized as an asset
when the fair value is positive and as a liability when the
fair value is negative.
At December 31, 2021, the fair value of the derivative
instrument was €39k (2020: €155k); it is included under
“Debt, long-term” in the consolidated statement of financial
position. The change in fair value is recorded under
“financial expenses” in the consolidated statement of
comprehensive income.
Its characteristics are as follows:
Type
Interest rate swap
Notional principal
€54,325,000, amortized on a straight-line basis until maturity
Agreement date
March 18, 2019
Start date
March 20, 2019
Termination date
December 20, 2024
Cash flows
Receives Euribor 3M, pays 0.2075%
Settlement dates
June 20, September 20, December 20, and March 20
8.4 Liquidity risk
The Solutions 30 group has short-, medium- and long-term
bank loans, with €77.5 million in remaining principle at
December 31, 2021, compared with €100.0 million at the
end of 2020.
The group’s credit agreement contains early repayment
clauses in the event of non-compliance with the agreed
covenants, in particular maintaining the “net bank debt /
EBITDA” ratio below a threshold of 2.5. At December 31,
2021, the group is in compliance with this financial ratio
given its sound financial health.
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119
8.5 Financial income and expenses
The group’s financial income and expenses break down as follows:
(in thousands of euros)
2021
2020
Interest expenses
(2,813)
(2,560)
Foreign exchange gains
682
38
Foreign exchange losses
(102)
(894)
Change in fair value of swaps
115
11
Other financial income
6,944
423
Other financial expenses
(643)
(1,164)
TOTAL
4,183
(4,146)
Other financial income is mainly related to changes in the
value of contingent considerations, amounting to €6.4
million (2020: €0.05 million) (see note 8.7). Other financial
expenses mainly correspond to the costs of factoring
programs. Interest expenses are mainly related to interest
on bank loans.
8.6 Off-balance sheet commitments related
to group financing
As a guarantee for the loan of €130 million secured in
2018, the group signed an agreement to pledge shares in
Telima Frepart.
8.7 Contingent considerations and put
options
Contingent considerations (“earnouts”), call options, and
put options are assessed at fair value and recorded under
“Debt, short-term” in the statement of financial position if
they are due within 12 months of the end of the fiscal year,
or under “Debt, long-term” if they are due beyond a 12-
month period.
The change in the fair value of debts related to future
earnouts, put options, and call options is presented in the
table below:
(in thousands of
euros)
01.01.2021
Increase
Earnout
payment
Cumulative
translation
Fair value
adjustment
12.31.2021
Earnouts
16,923
—
(3,804)
238
(3,596)
9,761
Put options
7,695
4,131
—
—
(2,802)
9,024
TOTAL
24,618
4,131
(3,804)
238
(6,399)
18,785
The increases are related to the recognition of call options
for Byon Fiber (see note 3.3.1) and Byon S.A.S (see
below) amounting to €4,131k:
Following an amendment to the exercise conditions dated
September 30, 2021, the call option of €2,065k granted to
minority interests of Byon S.A.S. has been recognized in
“Debt, long-term,” with a counterpart entry reducing
minority interests for the same amount. The residual
difference on minority interests was transferred to group
equity, totaling €1,105k (see 5.1.3 “Change in
consolidated equity”). The fair value of the options has
been calculated based on discounted future cash flows
predicted by the company’s business plan. These put
options relate to the transfer of 49% of the capital in 2024.
Their valuation is based on percentages of the gross
operating profit for 2022 and 2023, in proportion to the
shares acquired. The exercise price of call options granted
to the group by minority interests is equal to its market
value. Consequently, the fair value of these call options is
insignificant at the acquisition date and at December 31,
2021
In accordance with the terms of the acquisition agreement
concluded with the former owners of ABM, the group
agreed to pay an earnout based on the performance of the
acquired company, during the month of July 2021. At
December 31, 2020, ABM’s performance was already
taken into account in the earnout estimate. The settlement
of this sum for €3.2 million in July 2021, is included in the
change in “Debt, short-term” in the consolidated statement
of financial position at December 31, 2021.
The fair value of contingent considerations for put and call
options is based on the present value of probable future
cash flows taking into account the group’s contractual
commitments (level 3). Changes in fair value have been
recognized in the consolidated statement of
comprehensive income under “Financial income”.
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The group undertook an analysis of whether the fair value
of put options and contingent considerations was
reasonable given the modifications that had been made to
the main assumptions used to determine this fair value.
The calculations determined that they were reasonable
and that a variation of 5% in assumptions about future
cash flows would have had the following impact on the
resulting fair values, and therefore the group’s
consolidated financial statements at December 31, 2021.
Sensitivity to future cash flow
(in millions of euros)
- 5 %
+ 5 %
Earnouts
(806)
606
Put options
(1,787)
2,200
TOTAL
(2,593)
2,807
Note 9: Income tax
■Tax payable
Current tax payable is based on taxable profit for the year.
Taxable profit differs from the net earnings reported in net
income because it excludes income and expense items
that were taxable or deductible in other years, as well as
items that are never taxable or deductible. The group’s
payable tax liability is calculated using currently adopted,
or nearly adopted tax rates at the end of the reporting
period.
A liability is recognized for positions for which the tax
calculation is uncertain, but for which it is considered
probable that there will be an outflow of a future liability to
a tax authority. Liabilities are valued at the best estimate of
the amount expected to be paid. The assessment is based
on the judgment of the group’s tax specialists supported
by their previous experience with these activities and, in
some cases, on the tax opinions of independent
specialists.
■Deferred taxes
Deferred tax is the tax that the entity expects to pay or
recover on differences between the carrying amounts of
assets and liabilities reported in the financial statements
and the corresponding tax bases used in the computation
of taxable profit, and is accounted for using the tax liability
method. Deferred tax liabilities are generally recognized
for all taxable temporary differences and deferred tax
assets are recognized to the extent that it is probable that
taxable profit will be available against which deductible
temporary differences can be used. Such assets and
liabilities are not accounted for if the temporary difference
is due to the initial recognition of goodwill or the initial
accounting of other assets and liabilities related to a
transaction (other than a business combination) that does
not affect taxable earnings or accounting income.
Deferred tax liabilities are recognized for all taxable
temporary differences relating to investments in
subsidiaries, associates and joint ventures, except where
the group is able to control the timing of the reversal of the
temporary difference and it is probable that the temporary
difference will not reverse in the foreseeable future.
Deferred tax assets arising from deductible temporary
differences generated by such investments are recognized
only if it is probable that taxable profit will be sufficient to
allow the benefits of the temporary difference to be used
and that the temporary difference will reverse in the
foreseeable future.
The carrying amount of deferred tax assets is reviewed at
each balance sheet date and reduced if it is no longer
probable that sufficient taxable profit will be available to
allow all or part of the asset to be recovered.
Deferred tax is calculated at the tax rates that are
expected to apply to the period when the liability will be
settled or the asset realized, based on tax rates and tax
laws that have been enacted or substantively enacted at
the balance sheet date.
The evaluation of deferred tax liabilities and assets reflects
the tax consequences that would result from the way in
which the group expects, at the end of the reporting
period, to recover or settle the carrying amount of its
assets and liabilities.
Current tax and deferred tax are recognized in net profit or
loss unless they relate to items that have been recognized
in other items of comprehensive income or directly in
equity, in which case current tax and deferred tax are also
recognized in other items of comprehensive income or
directly in equity, respectively. If current or deferred tax
arises from the initial recognition of a business
combination, the tax effect is included in the recognition of
the business combination.
■Recognition of value-added contribution (CVAE)
The CVAE levy, which meets the definition of an income
tax as set out in IAS 12, is recognized as income tax.
In 2021, the group paid €1.9 million in CVAE, compared to
€3.2 million in 2020.
■Tax consolidation
Two tax consolidation regimes are in effect within the
group. In France, the permanent establishment Solutions
30 heads the group that consolidates twenty something
French companies. In Germany, Solutions 30 Holding
heads a tax group consisting of the group’s German
subsidiaries.
Only newly created entities fall outside of this tax
consolidation the first year of their existence.
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9.1 Reconciliation between theoretical tax and effective tax
The reconciliation between the corporate income tax shown in the income statement and the theoretical tax that would
be due based on rates in Luxembourg was as follows for fiscal years 2021 and 2020:
(in thousands of euros)
2021
2020
Income before tax
17,063
44,258
Parent company tax rate
24.9%
24.9%
Theoretical tax
(4,256)
(11,038)
Impact from associates
—
32
Creation and use of tax loss carryforwards
3,854
1,430
Non-capitalized loss carryforwards
(300)
(1,201)
Effect of permanent tax differences
8,307
5,272
Effect of badwill
—
124
Net tax impact of the CVAE levy
(1,893)
(3,207)
Impact of differences in tax rates
954
838
Tax credits and anticipated payments that will generate tax credits
315
453
Other
(1,553)
(1,117)
Corporate income tax
5,428
(8,414)
Of which: Current taxes
(9,372)
(16,143)
Deferred taxes
14,800
7,729
The permanent differences mostly correspond to the effect of the intellectual property tax regime.
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122
9.2 Deferred taxes
At December 31, 2021, the sources of deferred tax are as follows:
(in thousands of euros)
01.01.2021
Other
movements
Other and
currency
translation
adjustments
Impact on
income
12.31.2021
Temporary differences from tax returns
Employee profit-sharing and paid holidays
322
—
—
507
829
Other temporary tax differences
336
—
—
54
390
Temporary differences related to consolidation
adjustments
Capitalized loss carryforwards
7,194
(2,256)
—
10,730
15,668
Provision for retirement indemnities
1,724
—
(535)
134
1,323
Other differences
710
2,256
68
136
3,169
Offsetting deferred tax assets and liabilities
(1,756)
(1,350)
—
(3,106)
Deferred tax assets
8,530
—
(1,821)
11,560
18,273
Customer relationships
(29,180)
—
(186)
3,543
(25,822)
Other differences
(1,212)
—
(32)
(304)
(1,547)
Offsetting deferred tax assets and liabilities
1,757
—
1,355
—
3,112
Deferred tax liabilities
(28,635)
—
1,140
3,240
(24,258)
Total net deferred taxes
(20,105)
—
(681)
14,800
(5,984)
At December 31, 2020, the sources of deferred tax are as follows:
(in thousands of euros)
01.01.2020
Change in
scope
Other and
currency
translation
adjustments
Impact on
income
12.31.2020
Temporary differences from tax returns
Employee profit-sharing and paid holidays
306
—
—
16
322
Other temporary tax differences
290
—
—
46
336
Temporary differences related to consolidation
adjustments
Capitalized loss carryforwards
4,567
—
415
2,212
7,194
Provision for retirement indemnities
1,747
—
64
(87)
1,724
Other differences
838
39
(173)
6
710
Offsetting deferred tax assets and liabilities
(1,467)
—
(289)
—
(1,756)
Deferred tax assets
6,281
39
17
2,193
8,530
Customer relationships
(28,830)
(6,173)
152
5,671
(29,180)
Other differences
(716)
—
(362)
(134)
(1,212)
Offsetting deferred tax assets and liabilities
1,320
—
437
—
1,757
Deferred tax liabilities
(28,226)
(6,173)
227
5,537
(28,635)
Total net deferred taxes
(21,945)
(6,134)
244
7,729
(20,105)
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123
9.3 Tax losses
Capitalization of tax losses
On the basis of tax loss consumption forecasts, the group
has capitalized tax losses resulting in tax income of €10.3
million.
Loss carryforwards
The change in capitalized tax loss carryforwards for
subsidiaries are shown in the table below:
(in thousands of euros)
Base 12.31.2020
Use of loss
carryforwards
Creation of loss
carryforwards
Reclassification
Base 12.31.2021
France
13,423
(656)
4,225
(9,340)
7,652
Germany
12,561
—
7,306
—
19,867
Poland
662
(263)
1,742
—
2,140
Spain
—
—
7,562
—
7,562
Italy
—
—
3,610
—
3,610
Luxembourg
—
—
17,865
—
17,865
Total
26,646
(920)
42,310
(9,340)
58,696
Terms
Breakdown of these tax loss carryforwards by maturity:
Base
12.31.2021
Year of expiration
(in thousands of euros)
2022
2023
2024
2025
Maturities
beyond 2026
Indefinitely
Tax loss carryforwards
58,696
—
—
—
—
17,865
40,832
58,696
—
—
—
—
17,865
40,832
Base
12.31.2020
Year of expiration
(in thousands of euros)
2021
2022
2023
2024
Maturities
beyond 2025
Indefinitely
Tax loss carryforwards
26,646
—
—
—
—
—
26,646
26,646
—
—
—
—
—
26,646
Note 10: Intangible assets and property, plant and equipment
10.1 Breakdown of major assets by sector
Solutions 30’s segment reporting is based on geographical
segments, in accordance with the internal management
data used by the group management board, and in
accordance with the principles of IFRS 8 (see note 4).
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124
(in thousands of euros)
12.31.2021
France
Benelux
Other
Goodwill
56,009
25,899
28,345
1,765
Other intangible assets
132,625
29,536
54,463
48,626
Property, plant and equipment
18,613
6,421
3,192
9,000
(in thousands of euros)
12.31.2021
France
Benelux
Other
Goodwill
55,533
25,899
28,345
1,289
Other intangible assets
146,875
38,592
58,143
50,140
Property, plant and equipment
15,509
7,231
2,729
5,549
10.2 Goodwill
The accounting principles relating to goodwill are
presented in note 3.1.
Movements during the period
Goodwill amounts are presented in the table below:
(in thousands of euros)
Gross values
Impairments
Net values
01.01.2020
55,430
—
55,430
Subsidiary acquisitions
145
—
145
Translation adjustments and other changes
(42)
—
(42)
12.31.2020
55,533
—
55,533
Subsidiary acquisitions *
472
—
472
Translation adjustments and other changes
4
—
4
12.31.2021
56,009
—
56,009
* The change in goodwill is related to the acquisitions of subsidiaries described in note 3.3.1.
Subsequent monitoring of fixed assets
Cash-generating units (CGUs) are identified on the basis
of geographical segments. At December 31, 2021, the
group had 7 CGUs.
All cash-generating units including goodwill and assets
with definite and indefinite useful lives are subject to
review by management and an impairment test at the end
of each fiscal year in the event of an indication of
impairment.
An impairment loss is recognized as soon as the carrying
amount of a cash-generating unit exceeds its recoverable
amount. Impairment losses are recognized in the income
statement.
The recoverable amount is the highest value between the
asset’s net selling price and its value in use. 
The value in use is determined by discounting future cash
flows. 
An impairment loss recognized for a cash-generating unit
is allocated first to the reduction of the carrying amount of
goodwill in the cash-generating unit, then to the reduction
of the carrying amount of the other assets in the unit in
proportion to the carrying amount of each asset in the unit.
Except for goodwill, impairment losses recorded in
previous years are reversed when the estimates used to
determine them change.
The carrying amount of an asset that has increased due to
the reversal of an impairment loss never exceeds the
carrying amount that would have been determined (net of
amortization or impairment) had no impairment loss been
recognized for this asset in previous years.
Valuation methods applied to continuing operations
The recoverable amount of cash-generating units is
determined using the value-in-use calculation, which is
based on discounted cash flow projections (DCF method)
using the discount rates and assumptions presented
below:
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125
Rate of growth
(current year +1 and +6)
Rate of growth
(terminal value)
Discount rate
12.31.2021
12.31.2020
12.31.2021
12.31.2020
12.31.2021
12.31.2020
France
2.92%
7.97%
2.00%
2.00%
7.00%
6.90%
Benelux
12.70%
10.55%
2.00%
2.00%
6.60%
6.60%
Spain
6.62%
9.87%
2.00%
2.00%
7.50%
7.60%
Italy
11.47%
17.83%
2.00%
2.00%
7.70%
8.40%
Germany
6.56%
13.23%
2.00%
2.00%
6.40%
6.30%
Poland
11.18%
12.25%
2.00%
2.00%
6.70%
7.10%
United Kingdom
35.20%
—%
2.00%
—%
7.60%
—%
Business forecasts are based on the operating budgets
set by management for 2022. From 2024 onwards,
organic growth will decline to a normative level of 5% over
a 5-year horizon. Management’s estimate of growth rates
per cash-generating unit is based on to past performance
and the business outlook of the underlying markets.
On the basis of these estimates, these impairment tests
did not lead to the recognition of any impairment at the
level of all CGUs at December 31, 2021, and at December
31, 2020.
Sensitivity analysis of the value in use of CGUs to the
assumptions used
The group performed an analysis of the sensitivity of the
impairment test to changes in the main assumptions used
to determine the recoverable amount of each group of
CGUs to which the assets are allocated.
Sensitivity to
discount rates
Sensitivity to
long-term growth rates
(in millions of euros)
0.50%
-0.50%
0.50%
-0.50%
Sensitivities of values in use at December 31, 2021
France
(73)
89
66
(54)
Benelux
(33)
41
29
(23)
Spain
(4)
5
3
(3)
Italy
(2)
2
1
(1)
Germany
(5)
6
4
(3)
Poland
(2)
3
1
(1)
United Kingdom
(4)
5
3
(3)
Sensitivities of values in use at December 31, 2020
France
(74)
92
66
(54)
Benelux
(25)
25
16
(18)
Spain
(4)
5
4
(3)
Italy
(2)
3
2
(1)
Germany
(13)
17
12
(9)
Poland
(2)
3
2
(1)
These sensitivity calculations show that a change of 50 basis points in the discount rate assumptions or a change of 50
basis points in the long-term growth rates would not have a material impact on the results of the impairment tests and
therefore on the group’s consolidated financial statements at December 31, 2021 and at December 31, 2020. No
impairment would be recognized.
Solutions 30 | 2021 Annual Report
126
10.3 Other intangible assets
■Customer relationships
The value of customer relationships is based on
discounted cash flows generated by fulfilling the main
contracts acquired. The amortization period is the
estimated time for the consumption of the majority of the
economic benefits flowing to the company and varies from
6 to 15 years.
■Other intangible assets
Other intangible assets are accounted for at cost, less
cumulative amortization and any impairment loss.
These intangible assets primarily consist of patents,
software, and brands. Amortization is recognized as an
expense on a straight-line basis over the useful life of the
asset.
Amortization methods and terms used for all intangible
assets are as follows:
Intangible assets
Duration
Concessions, patents, and licenses
5 to 10 years
Software
3 years
Websites
1 to 3 years
Customer relationships
6 to 15 years
An intangible asset is derecognized on disposal or when
no future economic benefits are expected from its use or
disposal. The gain or loss related to the derecognition of
an intangible asset (calculated as the difference between
the net proceeds from the disposal of the asset and its
carrying amount) is recognized in profit or loss when the
asset is derecognized.
Changes in intangible assets can be broken down as
follows:
(in thousands of euros)
Customer
relations and
contracts
Other
intangible
assets
Total
Net value at 01.01.2020
98,724
30,399
129,123
Gross value at 01.01.2020
124,239
45,532
169,771
Fixed assets acquired
3,075
9,001
12,076
Fixed assets sold or scrapped
—
(100)
(100)
Changes in scope
27,393
104
27,497
Transfer
3,500
(3,500)
—
Cumulative translation adjustments
(316)
61
(255)
Gross value at 12.31.2020
157,891
51,098
208,989
Value of amortization at 01.01.2020
(25,515)
(15,133)
(40,648)
Amortization and impairments for the period
(12,996)
(8,502)
(21,498)
Cumulative translation adjustments
32
—
32
Value of amortization at 12.31.2020
(38,479)
(23,635)
(62,114)
Net value at 12.31.2020
119,412
27,463
146,875
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127
(in thousands of euros)
Customer
relations and
contracts
Other
intangible
assets
Total
Net value at 01.01.2021
119,412
27,463
146,875
Gross value at 01.01.2021
157,891
51,098
208,989
Fixed assets acquired
2,595
7,452
10,047
Fixed assets sold or scrapped
(2,401)
8
(2,393)
Changes in scope
—
42
42
Cumulative translation adjustments
1,008
87
1,095
Gross value at 12.31.2021
159,093
58,687
217,780
Value of amortization at 01.01.2021
(38,479)
(23,635)
(62,114)
Amortization and impairments for the period
(14,705)
(10,650)
(25,355)
Fixed assets sold or scrapped
2,401
(5)
2,396
Changes in scope
—
(39)
(39)
Cumulative translation adjustments
(31)
(12)
(43)
Value of amortization at 12.31.2021
(50,814)
(34,341)
(85,155)
Net value at 12.31.2021
108,279
24,346
132,625
10.4 Property, plant and equipment
Property, plant and equipment are valued at their
acquisition cost (purchase price plus related fees) or their
production cost.
The asset’s acquisition cost is the purchase price including
costs that are directly attributable and necessary for the
use of the asset as expected by management as well as
financing costs before operational launch.
They are depreciated on a straight-line basis depending
on the probable useful life of the assets in question.
The main useful lives used are as follows:
Property, plant and equipment
Duration
Buildings
5 to 10 years
Technical facilities and machinery
3 to 5 years
Other facilities, tools, and equipment
3 to 5 years
Property, plant and equipment items are derecognized on
disposal or when no future economic benefits are
expected from their use or disposal. The gain or loss
arising from the disposal or retirement of an asset,
corresponding to the difference between the sale
proceeds and the carrying amount of the asset, is
recognized in net profit or loss.
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128
Changes in property, plant and equipment are broken down as follows:
(in thousands of euros)
Construction
and
land
Technical
facilities
and
machines
Other
property, plant
and equipment
Fixed assets
in-progress
Total Fixed
assets property,
plant
and equipment
Net value at 01.01.2020
321
4,571
8,843
249
13,983
Gross value at 01.01.2020
1,066
10,859
17,428
249
29,601
Fixed assets acquired
277
2,084
2,706
237
5,304
Fixed assets sold or scrapped
—
(218)
(387)
(129)
(734)
Changes in scope
1,198
792
2,557
—
4,547
Cumulative translation
adjustments
(1)
(25)
(92)
(10)
(128)
Gross value at 12.31.2020
2,540
13,492
22,212
347
38,590
Value of amortization at
01.01.2020
(746)
(6,288)
(8,585)
—
(15,619)
Amortization and impairments
for the period
(151)
(1,367)
(3,573)
—
(5,091)
Recovery of amortization on
assets that were sold or
scrapped
—
154
211
—
365
Changes in scope
(316)
(574)
(1,875)
—
(2,765)
Cumulative translation
adjustments
—
7
22
—
29
Value of amortization at
12.31.2020
(1,213)
(8,068)
(13,800)
—
(23,081)
Net value at 12.31.2020
1,327
5,424
8,412
347
15,509
(in thousands of euros)
Construction
and
land
Technical
facilities
and
machines
Other
property, plant
and equipment
Fixed assets
in-progress
Total Fixed
assets property,
plant
and equipment
Net value at 01.01.2021
1,327
5,424
8,412
347
15,509
Gross value at 01.01.2021
2,540
13,492
22,212
347
38,590
Fixed assets acquired
196
4,160
5,182
101
9,639
Fixed assets sold or scrapped
(4)
(747)
(316)
(219)
(1,286)
Changes in scope
—
—
392
—
392
Cumulative translation
adjustments
—
16
37
1
54
Gross value at 12.31.2021
2,732
16,921
27,507
230
47,389
Value of amortization at
01.01.2021
(1,213)
(8,068)
(13,800)
—
(23,081)
Amortization and impairments
for the period
(120)
(2,370)
(3,593)
—
(6,083)
Recovery of amortization on
assets that were sold or
scrapped
—
222
456
—
678
Changes in scope
—
—
(263)
—
(263)
Cumulative translation
adjustments
—
(6)
(21)
—
(27)
Value of amortization at
12.31.2021
(1,333)
(10,222)
(17,221)
—
(28,776)
Net value at 12.31.2021
1,399
6,699
10,286
230
18,613
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129
Note 11 : Equity and earnings per share
11.1 Changes in share capital
At December 31, 2021, the capital consists of 107,127,984
shares at a par value of €0.1275.
Number of shares
12.31.2021
12.31.2020
Number of ordinary shares
107,127,984
107,127,984
Total number of shares
107,127,984
107,127,984
Nature of the reserves
The legal reserve is constituted at the end of each year, as
a minimum of 5% of profits of Solutions 30 SE and up to
10% of share capital. The group’s reserves correspond to
the sum of the group’s accumulated profits and losses, as
well as other comprehensive income. Translation reserves
result from the translation of group company assets and
liabilities expressed in foreign currencies on consolidation.
11.2 Average number of shares and earnings per share
11.2.1 Reconciliation of earnings used in EPS
calculation
Basic earnings per share before dilution (basic earnings
per share) of €0.201 (€0.322 in 2020) correspond to the
group’s share of net income, based on the weighted
average number of shares outstanding during the year.
2021
2020
Earnings, group share (in thousands of euros)
21,485
34,500
Basic earnings per share
0.201
0.322
Diluted earnings per share
0.201
0.322
To calculate diluted earnings per share, the weighted
average number of shares outstanding of 107,127,984
(107,127,984 in 2020) is adjusted to take into account the
potentially dilutive effect of all equity instruments issued by
the group, especially stock options.
Dilution resulting from the exercise of stock options is
determined in accordance with the method defined by IAS
33. In accordance with this standard, plans whose
exercise price is higher than the average share price since
the option was granted are excluded from the calculation
of diluted earnings per share.
11.2.2 Weighted average number of shares used as the denominator
In 2021, there are no more outstanding potentially dilutive instruments.
(in numbers of shares)
12.31.2021
12.31.2020
Weighted average number of ordinary shares, used as the denominator when calculating
basic income per share
107,127,984
107,127,984
Adjustments for the calculation of diluted earnings per share:
—
—
Weighted average number of ordinary shares and potential ordinary shares used as a
denominator in the calculation of diluted earnings per share
107,127,984
107,127,984
11.3 Capital risk management
The group manages its capital in such a way as to ensure
that its entities will be able to continue operations while
maximizing shareholder return through the optimization of
the debt/equity ratio. The group’s overall strategy
remained the same as in 2020.
The group’s capital structure consists of net debt
(borrowings, detailed in note 8.4, net of cash and bank
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130
balances) and group equity (which includes issued capital,
reserves, retained earnings, and minority interests).
The group is not subject to any external capital
requirements.
To manage its capital, the group uses a leverage ratio
equal to net bank debt divided by group equity. The group
has a target capital structure ratio of between 0% and
40%. At December 31, 2021, the capital structure ratio
was 29% (38% in 2020).
11.4 Minority interests
The following table presents details of the group’s non-wholly owned subsidiaries in which minority interests are material:
Attributable to minority
interests
Net income attributable to
minority interests
Minority interests
(in thousands of euros)
12.31.2021
12.31.2020
12.31.2021
12.31.2020
12.31.2021
12.31.2020
ABM
0,2%
0.2%
1
(7)
6
6
Unit-T *
30,0%
30.0%
498
40
13,664
13,167
Solutions 30 Field Services *
30,0%
30.0%
137
338
(2,836)
(2,973)
Unit-T Field Services *
30,0%
30.0%
98
241
483
385
ICT Field Services *
30,0%
30.0%
46
108
464
418
Byon SAS
49,0%
49,0%
2
587
—
3,171
I-HOLDING BV
49%
49%
62
11
—
(62)
I-PROJECTS B.V.
49%
49%
(204)
—
—
76
Brabamij Infra BV *
30%
30%
33
30
(26)
(58)
Brabamij Technics BV *
30%
30%
68
(4)
152
84
BYON FIBER
49%
—%
257
—
1,298
—
Other
10
—
63
176
Total
1,006
1,344
13,269
14,390
*Companies related to Unit-T.
Note 12: Other provisions and contingent
liabilities
Provisions are recognized if the group has a present
obligation (legal or constructive) as a result of a past
event, if it is probable that the group will be required to
settle the obligation and if the amount of the obligation can
be reliably estimated.
The amount recognized as a provision is the best estimate
of the consideration required to settle the present
obligation as of the reporting date, taking the obligation’s
risks and uncertainties into account. If a provision is
evaluated based on the estimated cash flow required to
settle the present obligation, its carrying amount is the
present value of those cash flows (where the effect of the
time value of money is material).
If it is expected that some or all of the economic benefits
necessary to settle a provision will be recovered from a
third party, an amount receivable is recognized as an
asset if it is virtually certain that the repayment will be
received and if the amount receivable can be measured
reliably. The purpose of provisions is to cover losses or
debts that are clearly limited in nature and which, at the
balance sheet date, are either probable or certain, but
whose amount and date of occurrence are unknown.
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131
12.1 Non-current provisions
Non-current provisions can be broken down as follows:
(in thousands of euros)
01.01.2021
Change
in
scope
Increases
Decreases
Change
in actuarial
differences
12.31.2021
Retirement indemnities
8,224
—
1,921
(604)
(2,139)
7,402
Provisions for legal disputes
3,629
76
2,131
(1,374)
—
4,462
Other non-current provisions
13,083
—
101
(3,860)
—
9,324
TOTAL
24,936
76
4,153
(5,838)
(2,139)
21,188
(in thousands of euros)
01.01.2020
Change
in
scope
Increases
Decreases
Change
in actuarial
differences
12.31.2020
Retirement indemnities
7,278
(130)
1,190
(384)
270
8,224
Provisions for legal disputes
542
—
3,087
—
—
3,629
Other non-current provisions
11,046
20
2,963
(946)
—
13,083
TOTAL
18,866
(110)
7,240
(1,330)
270
24,936
In France and Italy, retirement indemnities are part of
employee benefits and are presented in note 5 “Employee
benefits.”
Provisions for litigation correspond to ongoing commercial,
employment, or administrative disputes and litigation.
Other non-current provisions include namely social
provisions related to outsourcing contracts.
12.2 Current provisions
Current provisions can be broken down as follows:
(in thousands of euros)
01.01.2020
Increases
Decreases
12.31.2021
Provisions for reconditioning
1,118
379
(425)
1,072
Retirement indemnities
582
6
(580)
8
TOTAL
1,700
385
(1,005)
1,080
(in thousands of euros)
01.01.2020
Increases
Decreases
12.31.2020
Provisions for reconditioning
757
611
(250)
1,118
Retirement indemnities
—
600
(18)
582
TOTAL
757
1,211
(268)
1,700
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132
Note 13: Other non-current assets
13.1 Non-current financial assets
Details of non-current financial assets are presented below:
(in thousands of euros)
Gross values
Amortization and
impairments
12.31.2021
Net values
Loans, deposits, guarantees and other
3,221
(442)
2,779
Equity investments
101
—
101
TOTAL
3,322
(442)
2,880
(in thousands of euros)
Gross values
Amortization and
impairments
12.31.2020
Net values
Deposits, guarantees and other
2,811
(460)
2,350
Equity investments
55
—
55
TOTAL
2,866
-460
2,405
Note 14: Current assets and liabilities
14.1 Other receivables
Details of Other receivables are presented below:
(in thousands of euros)
12.31.2021
12.31.2020
Tax claims
29,993
53,400
Tax receivables
14,303
10,112
Social security receivables
4,130
6,137
Other receivables
15,582
14,957
GROSS TOTAL
64,008
84,606
Impairments
(365)
(1,125)
TOTAL NET
63,644
83,482
Tax claims mainly include VAT receivables related to group
transactions.
Other receivables consist mainly of guarantees granted
under the factoring programs at December 31, 2020 and
2021.
14.2 Inventory and work in progress
Inventory and work in progress are recorded at their
acquisition or company production cost. At the end of each
reporting period, they are valued at their historical cost, or
at their net realizable value if that is lower.
Inventory details are presented below:
(in thousands of euros)
Gross values
Amortization and
impairments
12.31.2021
Net values
12.31.2020 Net
Net values
Raw materials and goods
21,099
(760)
20,339
13,466
Finished goods and work in progress
18,955
(283)
18,672
8,486
TOTAL
40,054
(1,043)
39,011
21,952
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133
Inventory of finished products and goods purchased for
resale primarily corresponds to spare parts used for
maintenance operations, or consumables used for
installations.
Defective parts are written off at 100% of their value,
except in instances where a repair estimate has been
obtained. In this case, depreciation is limited to the
amount of the repair cost.
14.3 Tax and social security liabilities
Details of tax and social security liabilities are presented below:
(in thousands of euros)
12.31.2021
12.31.2020
Tax liabilities
60,663
81,134
Social security liabilities
62,207
59,166
Corporate income tax
6,934
7,656
TOTAL
129,804
147,956
Social debts include all debts owed to employees
(salaries, holidays, etc.) and to social organizations
(payroll charges).
Tax liabilities mainly include VAT payables related to group
transactions.
14.4 Other current liabilities
Details of other current liabilities are presented below:
(in thousands of euros)
12.31.2021
12.31.2020
Other current liabilities
10,705
5,382
TOTAL
10,705
5,382
Note 15: Financial instruments
15.1 Classification of financial assets
Financial assets and liabilities are classified according to
the method used to measure their fair values. Levels 1 to
3 in the fair value hierarchy each represent a level of fair
value observability:
- Level 1 fair value evaluations are based on quoted prices
in active markets for identical assets or liabilities.
- Level 2 fair value evaluations are those based on inputs
other than the quoted prices included in Level 1 that are
observable for the asset or liability, either directly (i.e. as
prices) or indirectly (i.e. derived from prices).
- Level 3 fair value evaluations are those determined using
valuation techniques that include inputs for the asset or
liability that are not based on observable market data.
The following table provides information on:
- Financial instrument carrying amounts
- Financial instrument fair values
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134
(en milliers d’euros)
12.31.2021
12.31.2020
book value
fair value
book value
fair value
Non-current financial assets
2,880
2,880
2,405
2,405
Trade receivables and related accounts
166,439
166,439
157,821
157,821
Contract assets
1,883
1,883
1,956
1,956
Other receivables
63,644
63,644
83,482
83,482
Cash and cash equivalents
129,839
129,839
159,279
159,279
Financial assets
364,685
364,685
404,944
404,944
Debt
96,319
96,319
124,663
124,663
Lease liabilities
66,587
66,587
63,548
63,548
Other non-current financial liabilities
249
249
223
223
Trade payables
149,613
149,613
147,483
147,483
Tax and social security liabilities
129,804
129,804
147,956
147,956
Other current liabilities
10,705
10,705
5,382
5,382
Financial liabilities
453,278
453,278
489,255
489,255
The fair value of financial assets and liabilities carried at
amortized cost is close to the carrying amount, except for
put options, contingent considerations, and the interest
rate swap. The fair value of put options and contingent
considerations is based on the present value of probable
future cash flows taking into account the group’s
contractual commitments (level 3).
The fair value of the interest rate swap is determined
based on models commonly used by market participants
to value these derivative financial instruments (models
incorporating observable market data – level 2). Taking
into account the risk of counterparty default and the
entity’s own credit risk has no significant impact on the fair
value of the interest rate swap.
15.2 Financial risk management objectives
and policy
The group’s main financial liabilities consist of bank loans
and overdrafts, lease debt, and trade payables. The main
purpose of these financial liabilities is to finance the
group’s operating activities. The group holds financial
assets such as trade receivables, cash and short-term
deposits that are directly generated by its activities.
The main risks attached to the group’s financial
instruments are as follows: interest rate risk for cash flows
and liquidity risk. The systems for managing these risks
are described in notes 8.3 and 8.4. The policies for
managing other risks are summarized as follows:
■Credit risk
The group’s exposure to the credit risk related to its
financial assets, mainly customers, cash and cash
equivalents, is related to the possible default of involved
third parties, with a maximum exposure equal to the
carrying amount of these instruments.
Customer balances are subject to permanent monitoring.
The deconsolidating non-recourse factoring solutions that
the group uses with its major customers strongly limit the
risk of unrecoverable receivables. The table showing
changes in impairment of trade receivables during the
year is presented in note 4.
■Currency risk
The group and its subsidiaries do most of their business in
the Eurozone, with services billed in euros and suppliers
mostly paid in euros. Only the Polish and British
subsidiaries use currencies other than the euro: the Polish
zloty and the pound sterling.
At December 31, 2021, 4.9% (2020: 3.2%) of the group’s
revenue was generated in currencies other than the euro,
in Polish zloties and pounds sterling.
The group presents its consolidated financial statements
in euros. Accordingly, when preparing its consolidated
financial statements, it must convert assets, liabilities,
income and expenses recorded in foreign currencies into
euros, using the applicable exchange rates. Exchange
rate fluctuations may therefore affect the value of these
items in the consolidated financial statements, even if their
intrinsic value remains unchanged.
As far as dealings with call centers based in Morocco,
Tunisia, and Poland are concerned, payments are made in
dirhams, dinars, or zloties. Nevertheless, given the
amounts at play, the currency risk is insignificant.
The following table details the group’s sensitivity to a 5%
increase or decrease in the Polish zloty and the British
pound.
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135
Sensitivity to pound sterling
exchange rates
(in millions of euros)
+ 5 %
- 5 %
Net income
164
(164)
Total Assets
1,710
(1,710)
Sensitivity to zloty exchange
rates
(in millions of euros)
+ 5 %
- 5 %
Net income
(19)
19
Total Assets
836
(836)
■Equity risk
As of December 31, 2021, the group does not own any
shares. The group does not have any trading activity.
15.3 Unrecognized options
Byon SAS and Byon Fiber
At December 31, 2020, the group had call options on Byon
SAS and Byon Fiber exercisable in 2022 for the shares
held by minority interests (49%). These were conditional
on achieving combined operating income for the 2019 to
2021 fiscal years of more than €9 million, which was
unlikely given the business plan as of the date of
acquisition. These options were therefore not valued in the
group’s financial statements at December 31, 2020.
Following an amendment to the exercise conditions dated
September 30, 2021, the call options granted to minority
interests are no longer conditional and can be exercised in
2024. The exercise price of the call options corresponds to
their market value, and consequently the fair value of
these call options is not significant at December 31, 2021
(see note 3.3.1 “Acquisitions in 2021” and note 8.7
“Contingent considerations and put options” for the
accounting of put options).
Digitlab, Itineo, and Adedis
The group has put and call options on Digitlab, Itineo, and
Adedis, exercisable from December 1, 2021, and covering
100% of the shares.
The exercise price of the call options corresponds to their
market value, therefore the fair value of these call options
is not material at December 31, 2021.
Note 16: Cash
Cash and cash equivalents recognized in the balance
sheet include cash in the bank and on hand, short-term
deposits with maturities of less than three months, and
any monetary investment subject to an insignificant risk of
change in value.
Marketable securities are considered to be held for trading
purposes and are evaluated at fair value at the end of the
reporting period. Changes in fair value are recognized in
the income statement. As these assets are measured at
fair value in the income statement, no provision for
impairment is recorded. The fair values of securities are
determined primarily by referencing market prices. 
For the purposes of the consolidated statement of cash
flows, cash and cash equivalents include cash and cash
equivalents as defined above.
The group’s net cash position is as follows:
(in thousands of euros)
12.31.2021
12.31.2020
Marketable securities
1,697
1,230
Cash and cash equivalents
128,143
158,049
TOTAL
129,839
159,279
Note 17: Related party disclosures
Note 3 presents the structure of the group and all its subsidiaries. The following table shows transaction amounts with
related parties.
Telenet co-
shareholder
Associates and
joint ventures
Other related
parties
Group Total
(in thousands of euros)
2021
2020
2021
2020
2021
2020
2021
2020
Income
Services provided by the
group
78,935
78,084
—
—
257
654
79,192
78,738
Expenses
Services received by the
group
770
—
—
240
9,586
14,183
10,356
14,423
Loan
Amount loaned by the
group
1,314
—
—
—
816
1,339
2,130
1,339
Debt
Amounts due from the
group
557
—
—
—
475
3,887
1,032
3,887
All transactions with related parties are carried out under normal market conditions.
Solutions 30 | 2021 Annual Report
136
Note 18: Remuneration for members of corporate governance boards
Remuneration paid to members of the management and
supervisory bodies for their roles as directors and officers
in accordance with their employment contracts amounted
to €2,328k.
There are no pension commitments for the management
and supervisory boards.
(in thousands of euros)
2021
2020
Fixed remuneration
1,550
1,323
Directors’ fees
122
97
Variable remuneration
594
458
Benefits in kind
62
67
Note 19: Auditors’ fees
PKF
Lux.
EY 
Lux. (1)
PKF
Internati
onal
EY
Internati
onal
Other auditors
TOTAL
(in thousands of euros)
2021
2020
2021
2020
2021
2020
2021
2020
Statutory auditor, certification,
examination of individual and
consolidated accounts
463
1,217
783
856
709
313
1,955
2,386
Services other than account
certification
—
—
—
—
478
4
478
4
TOTAL
463
1,217
783
856
1187
317
2,433
2,390
(1) The 2020 auditors’ fees include the cost of additional work performed by the auditors to address the allegations made against the
group.
Note 20: Important events after the end of the reporting period
20.1 Company formation
Solutions 30 Luxembourg S.A. was created on January 17, 2022 to incorporate the groups operational activities in
Luxembourg.
20.2 Company acquisitions
Effective January 31, 2022, the group acquired 100% of the shares of Sirtel Sp. Z o.o, which specializes in mobile
network services in Poland. Sirtel posted revenue of nearly €3 million in 2021 and will be fully consolidated within the
Solutions 30 group as of February 1, 2022.
Pursuant to the call and put options it held on Digitlab, Itineo, and Adedis, the group acquired 100% of the shares of the
three companies on March 1, 2022.
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137
5.3. INDEPENDENT AUTHORIZED AUDITOR’S REPORT
                                     
Report from the authorized auditor
To the shareholders of
Solutions 30 SE
3, rue de la Reine
L-2418 Luxembourg
PKF Audit & Conseil Sàrl
Cabinet de révision agréé - RC B222994
37, rue d’Anvers L-1130 Luxembourg
+352 28 80 12
PKF Audit & Conseil is a member firm of the PKF International
Limited family of legally independent firms and does not accept
any responsibility or liability for the actions or inactions of any
individual member or correspondent firm or firms.
Audit Report on the Consolidated Financial
Statements
Qualified Opinion
We have audited the consolidated financial statements of
Solutions 30 SE and its subsidiaries (the “Group”) which
comprise the consolidated statement of financial position
as at 31 December 2021 and the consolidated statement
of comprehensive income, consolidated statement of
changes in equity and consolidated statement of cash
flows for the year then ended, and notes to the
consolidated financial statements, including a summary of
significant accounting policies.
In our opinion, except for the effects of the matter
described in the Basis for Qualified Opinion section of our
report, the accompanying consolidated financial
statements present fairly, in all material respects, the
consolidated financial position of the Group as at 31
December 2021, and its consolidated financial
performance and its consolidated cash flows for the year
then ended in accordance with International Financial
Reporting Standards (IFRS) as adopted by the European
Union.
Basis for Qualified Opinion
The consolidated financial statements of the Group as at
31 December 2020 were audited by another auditor who
issued a disclaimer of opinion on the consolidated
financial statements on 22 May 2021. The non-certification
of the consolidated financial statements creates
uncertainty about the figures of the consolidated income
statement as at 31 December 2020. As a result, this may
have a potential impact on the comparability of the
consolidated comprehensive income figures for the year
ended as at 31 December 2021 with the corresponding
figures of the previous year.
We conducted our audit in accordance with the EU
Regulation N° 537/2014, the Law of 23 July 2016 on the
audit profession (“Law of 23 July 2016”) and with
International Standards on Auditing (“ISAs”) as adopted for
Luxembourg by the “Commission de Surveillance du
Secteur Financier” (“CSSF”). Our responsibilities under
the EU regulation No 537/2014, the Law of 23 July 2016
and ISAs as adopted for Luxembourg by the CSSF are
further described in the « Responsibilities of the “réviseur
d’entreprises agréé” for the Audit of the Consolidated
Financial Statements » section of our report. We are also
independent of the Group in accordance with the
International Code of Ethics for Professional Accountants,
including International Independence Standards, issued by
the International Ethics Standards Board for Accountants
(IESBA Code) as adopted for Luxembourg by the CSSF
together with the ethical requirements that are relevant to
our audit of the consolidated financial statements, and
have fulfilled our other ethical responsibilities under those
ethical requirements.
We believe that the audit evidence we have obtained is
sufficient and appropriate to provide a basis for our
qualified opinion.
Key Audit Matters
Key audit matters are those matters that, in our
professional judgment, were of most significance in our
audit of the consolidated financial statements of the
current period. These matters were addressed in the
context of the audit of the consolidated financial
statements as a whole, and in forming our opinion
thereon, and we do not provide a separate opinion on
these matters.
Assessment of the control environment over financial
reporting, in particular regarding consolidation
operations
The preparation of consolidated financial statements, in
accordance with IFRS, requires a control environment that
enables management to ensure that financial statements
are free from any material misstatement, whether due to
fraud or error. This control environment includes, among
other things, the analysis and processing of consolidation
transactions, the determination of the existence of control
over all entities included in the scope of consolidation and
the identification of all related parties of the Group. The
control environment is also critical to the proper
recognition of the Group's revenues.
How our audit addressed the key audit matter
Our work included the following procedures:
•Obtain an understanding of the internal control and
risk management procedures implemented by the
Group and assess the process of gathering financial
information to ensure that it is complete and accurate;
Solutions 30 | 2021 Annual Report
138
•Review the scope of consolidation, analyse the
acquisition contracts of new assets and subsidiaries,
and their accounting treatment;
•Document the various steps of the consolidation
process by identifying and testing control points;
•Analyse the processes implemented by the Group
with the help of an external consultant for a new
integrated governance, risk management and
compliance system;
•Perform tests of control and tests of details on the
identification of related parties and related party
transactions;
•Obtain an understanding of the revenue recognition
process from the signing of a contract to invoicing and
payment, and test of the key control points.
Valuation of goodwill and other intangible assets
At 31 December 2021, goodwill and other intangible
assets amount to EUR 56 million and EUR 133 million
respectively (representing 27% of total assets). These
fixed assets are detailed in notes 3.1, 3.3, 10.2 and 10.3.
These fixed assets are tested as soon as there is an
indication of a possible impairment and on the first
consolidation of the newly acquired subsidiary. In addition,
the impairment test is performed at the end of each
financial period.
For the purposes of these impairment tests, the assets are
gathered into Cash Generating Units ("CGUs"). CGUs are
based on geographical areas and as at 31 December
2021 the Group recognized seven CGUs.
The Group values assets and liabilities acquired during a
business combination at fair value, which includes the
valuation of customer relationships.
We have considered that the determination of the value-in-
use of these assets is a key audit matter given their
importance in the Group's accounts and as the
determination of their value-in-use, based on discounted
cash flow forecasts, requires the use of assumptions and
estimates that depend on management’s judgment.
How our audit addressed the key audit matter
Our work included the following procedures:
•Assess the appropriateness of management's
approach to determine the groups of CGUs for which
goodwill and other intangible assets are tested by the
Group;
•Obtain the value-in-use model, verify its mathematical
accuracy, compare the value-in-use with the carrying
amount and review the computation of the impairment
tests performed by an external expert;
•Review the process of preparing the business plans
of each CGU and analyse the consistency of the
forecasts by comparing the business plans retained
with the forecasts and assumptions of an external
consultant;
•Assess the reasonableness of the discount rates
applied to the estimated cash flows by reviewing, in
particular, whether the weighted average cost of
capital elements for each CGU are consistent with
market rates;
•Evaluate the results of the sensitivity analyses on
discount rates and long-term growth rates and review
the accuracy of the information given in notes 10.2
and 10.3.
Assessment of the potential effects on the
consolidated financial statements as at 31 December
2021 arising from material misstatements that may
have existed in the consolidated financial statements
as at 31 December 2020
The Group's consolidated financial statements as at 31
December 2020 were audited by another auditor who
issued a disclaimer of opinion report. Material
misstatements may have existed in these financial
statements and may have potential effects on the
consolidated financial statements as at 31 December
2021.
How our audit addressed the key audit matter
In accordance with ISA 510, our work consisted in
assessing the potential effects on the consolidated
financial statements as at 31 December 2021 by
performing the following procedures on the balance sheet
as at 31 December 2020:
•Review and analyse the results of the investigations,
carried out by an accounting firm, in relation to the
various allegations of accounting errors and fraud;
•Review and analyse the results of the investigations,
carried out by a specialised external consultant, on
the forensic work regarding the various allegations of
money laundering;
•Review the formal responses of the Group and
discuss these allegations with the Group's financial
and general management;
•Review the additional investigations and remediation
plan taken by management in 2021 in relation to the
allegations;
•Review certain opening balance sheet positions and
perform further procedures including on 2020, bank
accounts and financial liabilities, invoices to be issued
and the valuation of goodwill and other intangible
assets;
•Review significant contracts and other internal and
external documents to verify assertions directly
related to balance sheet positions at 31 December
2020;
•Review the corrective measures taken by
management, the restatement of 2019 accounts and
corresponding adjustments in 2020 accounts;
•Review the 2020 consolidation operations and related
parties’ disclosures;
•Ensure that there are no new allegations against the
Group since then.
This key audit matter led us to qualify our opinion on the
comparability of the income figures for the year ended on
31 December 2021 with the corresponding figures of the
previous year.
Other information
The Management Board is responsible for the other
information which is approved by the Supervisory Board.
The other information comprises the information stated in
Solutions 30 | 2021 Annual Report
139
the management report and the Corporate Governance
Statement but does not include the consolidated financial
statements and our report of the “réviseur d’entreprises
agréé” thereon.
Our opinion on the consolidated financial statements does
not cover the other information and we do not express any
form of assurance conclusion thereon.
In connection with our audit of the consolidated financial
statements, our responsibility is to read the other
information and, in doing so, consider whether the other
information is materially inconsistent with the consolidated
financial statements or our knowledge obtained in the
audit or otherwise appears to be materially misstated. If,
based on the work we have performed, we conclude that
there is a material misstatement of this other information,
we are required to report this fact. We have nothing to
report in this regard.
Responsibilities of the Management Board and Those
Charged With Governance for the Consolidated
Financial Statements
The Management Board is responsible for the preparation
and fair presentation of the consolidated financial
statements in accordance with IFRSs as adopted by the
European Union, and for such internal control as the
Management Board determines is necessary to enable the
preparation of financial statements that are free from
material misstatement, whether due to fraud or error.
In preparing the financial statements, the Management
Board is responsible for assessing the Group’s ability to
continue as a going concern, disclosing, as applicable,
matters related to going concern and using the going
concern basis of accounting unless the
Management Board either intends to liquidate the Group
or to cease operations, or has no realistic alternative but to
do so.
Those charged with governance are responsible for
overseeing the Group’s financial reporting process.
The Management Board is responsible for presenting and
marking up the consolidated financial statements in
compliance with the requirements set out in the Delegated
Regulation 2019/815 on European Single Electronic
Format (“ESEF Regulation”).
Responsibilities of the “réviseur d’entreprises agréé”
for the Audit of the Consolidated Financial Statements
The objectives of our audit are to obtain reasonable
assurance about whether the consolidated financial
statements as a whole are free from material
misstatement, whether due to fraud or error, and to issue a
report of the “réviseur d’entreprises agréé” that includes
our opinion. Reasonable assurance is a high level of
assurance, but is not a guarantee that an audit conducted
in accordance with the EU Regulation N° 537/2014, the
Law of 23 July 2016 and with ISAs as adopted for
Luxembourg by the CSSF will always detect a material
misstatement when it exists. Misstatements can arise from
fraud or error and are considered material if, individually or
in the aggregate, they could reasonably be expected to
influence the economic decisions of users taken on the
basis of these consolidated financial statements.
As part of an audit in accordance with the EU Regulation
N° 537/2014, the Law of 23 July 2016 and with ISAs as
adopted for Luxembourg by the CSSF, we exercise
professional judgment and maintain professional
skepticism throughout the audit. We also:
•Identify and assess the risks of material misstatement
of the consolidated financial statements, whether due
to fraud or error, design and perform audit procedures
responsive to those risks, and obtain audit evidence
that is sufficient and appropriate to provide a basis for
our opinion. The risk of not detecting a material
misstatement resulting from fraud is higher than for
one resulting from error, as fraud may involve
collusion, forgery, intentional omissions,
misrepresentations, or the override of internal control.
•Obtain an understanding of internal control relevant to
the audit in order to design audit procedures that are
appropriate in the circumstances, but not for the
purpose of expressing an opinion on the effectiveness
of the Group’s internal control.
•Evaluate the appropriateness of accounting policies
used and the reasonableness of accounting estimates
and related disclosures made by the Management
Board.
•Conclude on the appropriateness of the Management
Board’s use of the going concern basis of accounting
and, based on the audit evidence obtained, whether a
material uncertainty exists related to events or
conditions that may cast significant doubt on the
Group’s ability to continue as a going concern. If we
conclude that a material uncertainty exists, we are
required to draw attention in our report of the “réviseur
d’entreprises agréé” to the related disclosures in the
consolidated financial statements or, if such
disclosures are inadequate, to modify our opinion.
Our conclusions are based on the audit evidence
obtained up to the date of our report of the “réviseur
d’entreprises agréé”. However, future events or
conditions may cause the Group to cease to continue
as a going concern.
•Evaluate the overall presentation, structure and
content of the consolidated financial statements,
including the disclosures, and whether the
consolidated financial statements represent the
underlying transactions and events in a manner that
achieves fair presentation.
•Obtain sufficient appropriate audit evidence regarding
the financial information of the entities and business
activities within the Group to express an opinion on
the consolidated financial statements. We are
responsible for the direction, supervision and
performance of the Group audit. We remain solely
responsible for our audit opinion.
We communicate with those charged with governance
regarding, among other matters, the planned scope and
timing of the audit and significant audit findings, including
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140
any significant deficiencies in internal control that we
identify during our audit.
We also provide those charged with governance with a
statement that we have complied with relevant ethical
requirements regarding independence, and communicate
to them all relationships and other matters that may
reasonably be thought to bear on our independence, and
where applicable, related safeguards or actions taken to
eliminate threats or safeguards applied.
From the matters communicated with those charged with
governance, we determine those matters that were of
most significance in the audit of the consolidated financial
statements of the current period and are therefore the key
audit matters. We describe these matters in our report
unless law or regulation precludes public disclosure about
the matter.
Report on Other Legal and Regulatory Requirements
We have been appointed as “réviseur d’entreprises agréé”
by the General Meeting of Shareholders on 30 June 2021
and the duration of our uninterrupted engagement,
including previous renewals and reappointments, is one
year.
The management report is consistent with the
consolidated financial statements and has been prepared
in accordance with applicable legal requirements.
The Corporate Governance Statement is included in the
management report. The information required by Article
68ter paragraph (1) letters c) and d) of the law of 19
December 2002 on the commercial and companies
register and on the accounting records and annual
accounts of undertakings, as amended is consistent with
the consolidated financial statements and has been
prepared in accordance with applicable legal
requirements.
We have checked the compliance of the consolidated
financial statement of the Group as at 31 December 2021
with relevant statutory requirements set out in the ESEF
Regulation that are applicable to the consolidated financial
statements.
For the Group it relates to:
▪The consolidated financial statements are prepared in
a valid XHTML format;
▪The XBRL markup of the consolidated financial
statements uses the core taxonomy and the common
rules on markups specified in the ESEF Regulation.
In our opinion, the consolidated financial statements of the
Group as at 31 December 2021, identified as
“solutions30-2021-12-31-fr.xhtml”, have been prepared, in
all material respects, in compliance with the requirements
laid down in the ESEF Regulation.
We confirm that the audit opinion is consistent with the
additional report to those charged with governance.
We confirm that the prohibited non-audit services referred
to in the EU Regulation No 537/2014 were not provided
and that we remained independent of the Group in
conducting the audit.
Luxembourg, 27 April 2022
PKF Audit & Conseil Sàrl
Cabinet de révision agréé
        Jean Medernach
This is a translation into English of the audit report on the consolidated financial statements issued in French.
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141
Shareholder structure and additional information
6.1.
6.2.
6.3.
6.4.
6.5.
6.6.
6.7.
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142
6. SHAREHOLDER STRUCTURE AND
ADDITIONAL INFORMATION
6.1.  General information concerning the company
6.1.1. Corporate name and trade name
Solutions 30 SE
6.1.2. Location, registration number, and legal entity
identifier
The Company is a European company (SE) established in
Luxembourg on August 1, 2013, and incorporated with the
Trade and Companies Register in Luxembourg under the
number B 179.097.
Its LEI number is 2221003G8BRH3CPABK72.
6.1.3. Date of incorporation and duration (Article 3 of
the Articles of Association)
The Company was incorporated on October 22, 2003, for
an unlimited period of time in accordance with Article 3 of
the Company’s Articles of Association, which states, in its
English version, that:
“3.1. The Company is established for an unlimited period
of time.
3.2. The Company may be dissolved, at any time with or
without cause, by a resolution of the general meeting of
shareholder(s) of the Company adopted in the manner
required for the amendment of the Articles, in accordance
with article 18 of these Articles.”
6.1.4. Other disclosures
•Registered office, legal form, country of origin,
address and telephone number of its registered office,
and website
The Company was incorporated in France in the form of a
limited liability company by private agreement at La
Garenne Colombes on October 22, 2003, and was
registered with the Paris Trade and Companies Register
under identification number 450 689 625.
It was transformed into a société anonyme (French public
limited liability company) with a management board and a
supervisory board following the decision of the partners
during the extraordinary general meeting on May 26,
2005.
The Company was subsequently transferred as a
European company (SE) to Luxembourg on August 1,
2013, and incorporated with the Trade and Companies
Register in Luxembourg under the number B 179.097.
The registered office is located at 3, rue de la Reine
L-2418 Luxembourg.
•Legislation governing the Company’s activities
Solutions 30 is a European company under
Luxembourg law, governed under the SE Regulation,
the Law of 1915, and its own Articles of Association.
•Fiscal year
The fiscal year begins on January 1st and ends on
December 31st.
•Publicly available documents and website
Legal documents regarding the Company may be
consulted at the registered office (3, rue de la Reine,
L-2418 Luxembourg).
Regulated information, whether permanent, periodic or
occasional, may be consulted on the Company’s website:
www.solutions30.com, “Investors” section.
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143
6.2.  Memorandums and Articles of Association
6.2.1. Corporate purpose of Solutions 30
Article 4 of Solutions 30’s Articles of Association:
“4.1. The corporate object of the Company is:
4.1.1. the trading of electronic products used by
private individuals and professionals, under all its
forms as well as all ancillary or related activities,
delivery, installation, troubleshooting, training;
4.1.2. the creation, design and marketing of websites;
4.1.3. all services related to micro-communicating
office automation and multimedia;
4.1.4. the creation, acquisition, exchange, purchase,
sale, operation of any goodwill related to the above
activity or to similar or complementary activities, and
that any participation or acquisition of interests in
activities of the same nature through contributions,
share subscriptions, acquisitions of business assets,
mergers, purchases of securities or otherwise;
4.1.5. and more generally all operations of any nature
whatsoever, legal, economic and financial, civil and
commercial, relating to the above-mentioned object or
to any other similar or related object, likely to directly
or indirectly promote the aim pursued by the
Company, its extension or its development.
4.2. In addition to the above, the Company, in order to
legitimately achieve its corporate purpose, may:
4.2.1. create, acquire, sell, exchange, take or lease,
with or without a commitment to sale, manage and
operate, directly or indirectly, all establishments and
premises, all movable and material objects;
4.2.2. obtain or acquire all patents, licenses,
processes and trademarks, exploit them, transfer or
contribute, grant all operating licenses in any country
concerning these activities;
4.2.3. participate, by any means, directly or indirectly,
in any transactions that may relate to its corporate
purpose by way of the creation of new companies,
contributions, subscriptions or purchases of securities
or corporate rights, mergers or otherwise, the
creation, acquisition, leasing or management of any
business;
4.2.4. act, directly or indirectly, on its own behalf or on
behalf of third parties, either alone or in association,
participation or company, with any other company or
natural or legal person and carry out, directly or
indirectly, in the Grand-Duchy of Luxembourg or
abroad in any form whatsoever the transactions falling
within its corporate object.
4.3. The Company may borrow money in any form or
obtain credit facility and raise funds through, including
but not limited to, the issue of bonds, notes,
promissory notes, certificates and other debts or
equity instruments, convertible or not, or the use of
financial derivatives or otherwise; and enter into any
guarantee, pledge or any other form of security,
whether by personal covenant or by mortgage or
charge upon all or part of the undertaking, property
assets (present or future) or by all or any of such
methods, for the performance of any contracts or
obligations of the Company.
4.4. In addition to the foregoing, the Company may realise
its corporate object either directly or through the
creation of companies, the acquisition, holding or
acquisition of interests in any other companies,
partnerships, memberships in associations, consortia
and joint ventures.
4.5. In general, the Company’s corporate object comprises
the participation, in any form whatsoever, in
companies and partnerships, and the acquisition by
purchase, subscription or in any other manner as well
as transfer by sale, exchange or in any other manners
of shares, bonds, debt securities, warrants and other
securities and instruments of any kind.
4.6. It may grant assistance to any affiliated company and
take any measure for the control and supervision of
such companies.
4.7. It may carry out all legal, commercial, technical and
financial transactions and, in general, all transactions
which are necessary or useful to fulfil its corporate
object as well as transactions directly or indirectly
connected with the areas described above in order to
facilitate the accomplishment of its corporate object in
all areas described above.”
6.2.2. Classes of shares
The shares will be registered or bearer shares. However,
shares must remain registered until they are fully paid up.
6.2.3. Conditions that may defer, delay, or prevent a
change of control
The Company’s Articles of Association do not contain any
provisions enabling a change of control to be delayed,
deferred or prevented.
6.2.4. General Meetings
•Notice and place of meeting
General meetings shall be convened under the conditions,
in the form and within the time limits provided for by Law
1915 and the Law of May 24, 2011, on the exercise of
certain rights of shareholders in general meetings of listed
companies and transposing Directive 2007/36/EC of the
European Parliament and of the Council of July 11, 2007,
on the exercise of certain rights of shareholders of listed
companies (the Law 2011). They are held at the
Company’s registered office in the Grand-Duchy of
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Luxembourg or at any other location in the Grand-Duchy
of Luxembourg as specified in the notice of meeting.
Notices of general meetings shall be made by means of
announcements inserted in the Luxembourg Trade and
Companies Register and published at least thirty (30) days
before the general meeting in the Recueil électronique des
sociétés et associations (RESA) and in a Luxembourg
newspaper, as well as in a medium which can reasonably
be expected to disseminate information effectively to the
public throughout the European Economic Area and which
is accessible rapidly and in a non-discriminatory manner.
Notices of all general meetings of shareholders shall
contain the information required by Law 2011.
Notices of meeting shall be sent, in accordance with the
above-mentioned notice periods, to the shareholders in
name. Such communication shall be made by registered
letter unless the addressees have individually, expressly
and in writing, agreed to receive the notice of meeting by
another means of communication, without it being
necessary to prove that this formality has been complied
with.
A press release containing the date, time, and place of the
general meeting - as well as the procedures for the
provision of preparatory documents for the general
meeting - is effectively and fully distributed and published
on the Company’s website. The notice of meeting detailing
the agenda is also made available on the Company’s
website.
•Agenda
The agenda for all general meetings is included in the
notices of meeting; it is set by the author of the notice.
One or more shareholders, together holding at least five
(5) percent of the Company’s share capital, may request
the inclusion of items or draft resolutions on the agenda.
The request referred to above shall be accompanied by a
justification or a draft resolution to be adopted at the
general meeting and must reach the Company in writing,
by post or electronically, no later than the twenty-second
(22nd) day before the date of the general meeting.
The general meeting may not deliberate on a question that
is not on the agenda, except in exceptional circumstances
in the event of an emergency that could jeopardize the
Company and that would therefore necessitate that a
decision be made immediately.
If the general meeting is reconvened for lack of a quorum
at the first meeting, notice of the reconvened meeting
must be published at least seventeen (17) days before the
date of the meeting, provided that the first meeting
satisfied the requirements set out in the Law of 2011 and
no new business was added to the agenda.
•Access to general meetings
In accordance with legal and statutory provisions, all
shareholders have the right to participate in general
meetings and deliberations in person or by proxy,
regardless of the number of shares they hold, upon simply
presenting proof of identity, provided that their shares are
paid up and have been registered in their name or in the
name of the intermediary registered on their behalf on the
record date (as defined below).  In accordance with the
Company’s Articles of Association, the record date for the
general meeting is the fourteenth (14th) day at midnight
(12:00 am Luxembourg time) preceding the date of the
general meeting (the record date). Shareholders must
inform the Company of their intention to participate in the
general meeting in writing, by mail or electronically, at the
postal or electronic address indicated in the notice of
meeting, no later than the date set by the management
board, which cannot be earlier than the record date
indicated in the notice of meeting.
The documents to be presented to the shareholders in the
context of a general meeting are made available on the
Company’s website from the date of the first publication of
the notice of the general meeting in accordance with
Luxembourg law.
Any shareholder entitled to attend the general meeting
may be represented by another shareholder, his or her
spouse, or any other person of his or her choosing. The
power of attorney must contain the instructions and
information set out in Law 1915. In the event that the
principal fails to appoint a proxy, the power of attorney in
question shall not be taken into account. The written
power of attorney may be sent by fax, e-mail or any other
means of communication.
Any shareholder may vote by mail via a form that he or
she can have sent upon written request - containing proof
of his or her status as a shareholder on the record date
and the number of shares held - addressed to the
Company. Shareholders may only use the voting forms
provided by the Company.
•Quorum and deliberations
Unless otherwise stipulated in the SE Regulation, Law
1915, or the Articles of Association, decisions made at a
duly convened annual general meeting of shareholders
shall not require a quorum and shall be made by a simple
majority of the votes cast regardless of the portion of
share capital represented. Abstentions and invalid votes
will not be counted.
On the contrary, any extraordinary general meeting may
validly deliberate only if at least half of the share capital is
represented. At a second meeting in the event that the
quorum requirement is not met at the first meeting, no
quorum is required. In both cases, decisions are made by
a two-thirds majority of the votes cast, with the
understanding that the votes cast do not include those
attached to shares for which the shareholder did not take
part in the vote, abstained, or cast a blank or invalid vote.
•Conduct of general meetings and minutes
At least one general meeting must be held each year. The
Company’s annual general meeting of shareholders is
held within six (6) months of the end of the fiscal year.
A board is formed at every general meeting, consisting of
a chairperson, who is chairperson of the management
board, as well as a secretary and a scrutineer, neither of
whom need to be shareholders or members of the
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145
management board. In particular, the general meeting
board shall ensure that the meeting is held in compliance
with applicable laws and, specifically, in accordance with
the rules on convening meetings, majority, tallying votes,
and shareholder representation.
An attendance list will be drawn up at every general
meeting of shareholders.
The board of the general meeting of shareholders takes
the minutes of the general meeting, which are signed by
the members of the general meeting board and by any
shareholder who requests to do so.
Any copy or extract of the original minutes to be produced
in the context of legal proceedings or for the benefit of any
third party shall be certified as a true copy of the original
by the notary holding the notarial deed in trust, if the
general meeting was recorded in notarial form; by the
chairperson of the Company’s management board, if
necessary; by two members of the management board; or,
lastly, by the person to whom day-to-day management has
been delegated.
6.2.5. Crossing thresholds and identifying
shareholders
As of the date of this report, the Company is subject to the
provisions of the Euronext Markets Rule Book.
In addition to disclosing when thresholds expressly set out
in the applicable rules are crossed, in accordance with the
articles of association, any natural person or legal entity
coming to hold, directly or indirectly, alone or in concert,
five (5) percent, ten (10) percent, fifteen (15) percent,
twenty (20) percent, twenty-five (25) percent, thirty-three
and one-third (33 1/3) percent, fifty (50) percent, sixty-six
and two-thirds (66 2/3) percent of the voting rights must
notify the Company of the total number of voting rights that
are held, directly or indirectly, alone or in concert.
Voting rights must be calculated on the basis of all shares,
including depositary receipts, to which voting rights are
attached, even if the exercise of such rights is suspended.
Moreover, this information is also provided for all shares,
including depository receipts.
The notification to the Company must be made promptly
and at the latest within four (4) trading days following the
date on which the shareholder, or the natural person or
legal entity, (i) becomes aware of the acquisition or
disposal, or of the possibility of exercising the voting
rights, or on which he/she should have become aware of
such acquisition or disposal, taking into account the
circumstances, regardless of the date on which the
acquisition (ii) is informed of the crossing of one of the
above-mentioned thresholds, following events that modify
the distribution of voting rights, and on the basis of the
information disclosed pursuant to article 14 of the law of
January 11, 2008, on transparency requirements for
issuers of securities, as amended.
6.3.  Share capital
6.3.1. Amount of subscribed capital
The share capital of Solutions 30 is set at 13,658,817.96
euros and is divided into 107,127,984 shares with a par
value of €0.1275 each all in the same class and fully paid
up.
No unpaid shares have been issued.
6.3.2. Shares not representing share capital
There are no shares that do not represent share capital.
6.3.3. Liquidity contract
At December 31, 2021, the Company had a liquidity
contract covering 71,414 shares, or 0.07% of the
Company’s share capital.
6.3.4. Share buyback program
•Description of the buyback program
The general meeting held on May 27, 2019, granted the
Company’s Management Board authorization to buy back
shares for a maximum period of five (5) years.
The maximum number of shares that can be acquired by
the Company shall not exceed a maximum total of three
million (3,000,000) shares. In any event, the maximum
number of treasury shares that the Company may hold at
any time, directly or indirectly, shall not cause its net
assets to fall below the amount indicated in paragraphs (1)
and (2) of Article 461-2 of Luxembourg Law 1915. The
buyback may be allocated to net income for the fiscal
period or to non-distributable reserves or share premium.
The Company’s shares may be sold or, by a decision of
the Company’s extraordinary general meeting, cancelled
at a later date, subject to applicable legal or regulatory
provisions.
The maximum purchase price per share of the Company,
payable in cash, shall not exceed twenty-eight (28.00)
euros or be less than one (1.00) euro.
These acquisitions and disposals may be carried out so as
to deliver Company shares in exchange or as payment as
part of external acquisitions in general and to rebuild the
Company’s portfolio of treasury shares.
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146
•Liquidity contract
Solutions 30 signed a liquidity contract with Exane BNP
Paribas on March 25, 2019, in accordance with the Amafi
charter with effect from April 1, 2019.
At December 31, 2021, the following resources were
included in the liquidity account: 71,414 shares and
€161,018. The information corresponding to the
semiannual review of the liquidity contract is available on
the Company’s website in the “Regulated information”
section.
6.3.5. Amount of convertible or exchangeable
securities or securities with warrants
As part of its policy to motivate its officers and employees,
the Company has regularly granted or issued share
purchase warrants (SPW) that can be exercised into
common shares.
However, it is specified that, following the exercise of the
SPW in circulation on December 10, 2019, there are no
longer any securities that may be converted, exchanged,
or exercised into new shares as of the date of this annual
report.
6.3.6. Conditions governing all rights to purchase, all
obligations attached to authorized (but unissued)
capital, and all undertakings aiming to increase the
capital
Article 5 of Solutions 30’s Articles of Association:
“5.1. The subscribed share capital is set up at thirteen
million six hundred fifty-eight thousand eight hundred
seventeen euro and ninety-six cents (EUR 13,658,817.96)
divided into one hundred and seven million one hundred
twenty-seven thousand nine hundred eighty-four
(107,127,984) shares with a nominal value of zero point
one thousand two hundred seventy-five cents euro (EUR
0.1275) each (the Shares).
5.2 The authorised share capital of the Company,
excluding the subscribed share capital, is set at two million
forty-eight thousand eight hundred and twenty-two euro
and sixty-eight cents (EUR 2,048,822.68) divided into
sixteen million sixty-nine thousand one hundred and
ninety-seven (16,069,197) shares with a nominal value of
zero point one thousand two hundred seventy-five cents
euro (EUR 0.1275) each.
5.3. The subscribed share capital and the authorised
share capital of the Company may be increased or
reduced by a resolution of the general meeting of
shareholder(s) of the Company adopted in the manner
required for the amendment of the Articles, in accordance
with article 18 of these Articles.
5.4. Subject to the Law, each shareholder have a
preferential subscription right in the event of the issue of
new shares in return for contributions in cash; such
preferential subscription right shall be proportional to the
fraction of the share capital represented by the shares
held by each individual shareholder. The right to subscribe
the shares may be exercised within a period determined
by the management board (directoire) which, unless
applicable law provides otherwise, may not be less than
fourteen (14) days from the publication of the offer in
accordance with applicable law. The management board
(directoire) may decide (i) that shares corresponding to the
preferential subscription rights which remain unexercised
at the end of the subscription period may be subscribed to
by or placed with such person or persons as determined
by the management board (directoire), or (ii) that such
unexercised preferential subscription rights may be
exercised in priority in proportion to the share capital
represented by their shares, by the existing shareholders
who already exercised their rights in full during the
preferential subscription period. In each case, the terms of
the subscription by or placement with such person or the
subscription terms of the existing shareholders shall be
determined by the management board (directoire).
5.5. The preferential subscription right may be limited or
cancelled by a resolution of the general meeting of
shareholder(s) of the Company adopted in the manner
required for the amendment of the Articles, in accordance
with article 18 of these Articles.
5.6. The preferential subscription right may also be limited
or cancelled by the management board (directoire) (i) in
the event that the general meeting of shareholders
delegates, under the conditions required for the
amendment of the Articles, in accordance with article 18 of
these Articles, to the management board (directoire) the
power to issue shares and to limit or cancel the
preferential subscription right for a period of no more than
five (5) years set by the general meeting of shareholders,
as well as (ii) pursuant to the authorisation conferred by
article 5.7 of the present Articles.
5.7 The management board is authorised, during a period
starting on the day of the general meeting of shareholders
held on July 27, 2021 and ending on the fifth anniversary
of the date of publication in the Luxembourg legal gazette
(Recueil Electronique des Sociétés et Association) (RESA)
of the minutes of such general meeting, without prejudice
to any renewals, to increase the issued share capital on
one or more occasions within the limits of the authorised
share capital as per article 5.2 of these Articles.
5.8. The management board (directoire) is authorised to
determine the conditions of any authorised share capital
increase including through contributions in cash or in kind,
by the incorporation of reserves, issue premiums or
retained earnings, with or without the issue of new shares,
or following the issue and the exercise of subordinated or
non-subordinated bonds, convertible into or repayable by
or exchangeable for shares (whether provided in the terms
at issue or subsequently provided), or following, the issue
of bonds with warrants or other rights to subscribe for
shares attached, or through the issue of stand-alone
warrants or any other instrument carrying an entitlement
to, or the right to subscribe for, shares.
5.9. The management board (directoire) is authorised to
set the subscription price, with or without issue premium,
the date from which the shares or other financial
instruments will carry beneficial rights and, if applicable,
the duration, amortisation, other rights (including early
repayment), interest rates, conversion rates and
exchanges rates of the aforesaid financial instruments as
well as all the other terms and conditions of such financial
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147
instruments, including as to their subscription, issue and
payment, for which the management board (directoire)
may make use of article 420-23 paragraph 3 of the Law.
5.10. The management board (directoire) is allowed to
limit or cancel the preferential subscription rights of
existing shareholders.
5.11. The management board (directoire) is authorised,
subject to performance criteria, to allocate existing shares
or new shares issued under the authorised share capital
free of charge, to employees and corporate officers
(including management board members) of the Company
and of companies of which at least ten (10) percent of the
share capital or voting rights is directly or indirectly held by
the Company.
5.12. The terms and conditions of such allocations are to
be determined by the management board (directoire).
5.13. Upon implementation of a complete or partial
authorised share capital increase as per the foregoing
provisions, article 5 of the present Articles shall be
amended accordingly to reflect such increase.
5.14. The management board (directoire) is expressly
authorised to delegate to any natural or legal person to
organise the market in subscription rights, accept
subscriptions, conversions or exchanges, receive payment
for the price of shares, bonds, subscription rights or other
financial instruments, to have registered increases of
share capital carried out as well as the corresponding
amendments to article 5 of the present Articles, the
amount of which the authorisation to increase the share
capital has actually been used and, where appropriate, the
amounts of any such increase that are reserved for
financial instruments which may carry an entitlement to
shares.”
6.3.7. Capital subject to an option or a conditional or
unconditional agreement to place it under option
The share capital of Solutions 30 is not subject to any
option or any conditional or unconditional agreement to
place it under option.
6.3.8. Share capital history
In 2021, the number of shares comprising the share
capital of Solutions 30 did not change.
6.4.  Shareholder structure
6.4.1. Ownership of capital and voting rights at December 31, 2021
Capital
Voting rights
As a %
Number
%
Number
%
GIAS International
17,323,240
16.2%
17,323,240
16.2%
Swedbank Robur Fonder AB
6,943,000
6.5%
6,943,000
6.5%
Key shareholders identified
24,266,240
22.7%
24,266,240
22.7%
Other shareholders
82,790,330
77.3%
82,790,330
77.3%
Treasury shares
71,414
—%
—%
—%
Total
107,127,984
100.0%
107,056,570
100%
6.4.2 Changes in shareholder structure over the last three years
The changes in Solutions 30 group’s shareholder structure is summarized below:
Breakdown of share capital and voting rights (no multiple voting rights) – As a %:
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148
As a %
December 2019
December 2020
December 2021
March 2022
GIAS International
16.2%
16.2%
16.2%
16.2%
Smart Advice / Karim Rachedi
7.3%
NC
NC
NC
Dorval Finance
7.9%
-
-
-
Swedbank Robur Fonder AB
5.0%
5.3%
6.5%
6.5%
Comgest
-
5.5%
-
-
Barclays
-
-
-
5.5%
Other shareholders
63.6%
73.0%
77.3%
71.8%
Total
100.0%
100.0%
100.0%
100.0%
These positions correspond to the information that is to
the best of the Company’s knowledge, notably in
connection with the organization of each of the annual
general meetings of shareholders for the fiscal years
ended 2019 and 2020, and in the context of notifications of
significant shareholdings.
It is specified that:
•GIAS International currently holds all Solutions 30
shares that are, in fact, held indirectly by Mr.
Gianbeppi Fortis.
•Mr. Karim Rachedi declared on November 13, 2020,
that he had crossed the threshold of 5% of the capital
of Solutions 30. He remains a shareholder of
Solutions 30, but his holding has not been publicly
disclosed. In the past, he was a shareholder of
Solutions 30 through the legal entity Smart Advice, a
company that was dissolved in the second half of
2020. He then became a direct shareholder in the
Company.
•Dorval Finance crossed the 5% threshold of the
company’s capital in 2020.
To the best of the Company’s knowledge, no other
shareholder besides GIAS International, Swedbank, and
Barclays holds, alone or in concert, more than 5% of the
Company’s share capital or voting rights. Likewise, with
the exception of the principal shareholders mentioned
above, no other person has significant holdings as defined
by Article 8 or Article 9 of the Luxembourg Law of January
11, 2008, on transparency requirements for issuers of
securities.
All the shares comprising the Company’s share capital are
free from any pledge.
6.4.2. Different voting rights
There is only one class of shares - all common shares -
that, as such, has the same rights and obligations. There
are no multiple voting rights applicable to the shares
issued.
6.4.3. Ownership or control of Solutions 30
Solutions 30 is not controlled by any major shareholder.
6.4.4. Agreement that may lead to a change of control
As of the date of this document and to the best of the
Company’s knowledge, no agreement exists which, if
implemented, could lead to a change of its control at a
future date.
6.5.  Stock market listing
As of the date of this annual report, the Solutions 30 share
(ISIN: FR0013379484, Ticker: S30, Reuters: S30.PA,
Bloomberg: S30:FP) is listed on Euronext Paris and has
been since July 23, 2020. The Company was previously
listed on Euronext Growth since June 10, 2010. Eligibility
for Deferred Settlement Service and Share Savings Plan.
The Euronext Paris Expert Indices Committee decided to
add Solutions 30 to the SBF 120 Index, as of market close
on September 18, 2020. Solutions 30 shares are also
listed on the CAC Mid 60, NEXT 150, CAC PME, CAC
Technology, and MSCI Europe ex-UK Small Cap indexes.
It is part of ICB sector 9533, “Computer Services.”
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149
6.5.1. Monthly change in market share price
2021
Price + high
(in euros)
Price + low
(in euros)
Closing price 
(in euros)
Transactions in
number of shares
Transactions in
capital
Number of
sessions
January
€13.55
€9.75
€10.90
41761439
€480,199,749
20
February
€10.39
€9.70
€9.70
19,979,955
€201,908,727
20
March
€10.85
€9.55
€10.84
21,171,927
€217,410,628
23
April
€14.05
€10.80
€11.44
37,387,380
€450,234,328
20
May
€11.21
€2.80
€5.38
123,291,313
€523,378,143
11*
June
€5.83
€4.47
€5.83
58,729,848
€294,545,822
22
July
€7.81
€6.14
€7.07
71,857,374
€515,310,099
22
August
€9.28
€6.68
€9.28
34,091,575
€263,835,392
22
September
€9.42
€7.92
€8.50
38,500,054
€335,781,107
22
October
€8.49
€7.32
€7.82
26,750,514
€210,827,154
21
November
€8.23
€6.43
€6.43
23,363,880
€168,079,938
22
December
€7.20
€6.33
€7.10
25,476,167
€175,135,500
23
*Number of trading sessions for the month of May 2021 because the trading in shares of Solutions 30 was suspended at
the request of the Company on May 10, 2021 and until May 24, 2021. This request to suspend trading came after the
AMF had sent a letter to the Company on May 7, 2021, asking it “to publish without delay, and in any event by Monday,
May 10, 2021 before the opening of the stock market, a press release, drawn up with the formal agreement [of your]
auditors, informing the market of:
•the proposed timetable for submitting the audit report on your accounts as at December 31, 2020,
•the nature and extent of the work remaining to be done. In this regard, your press release should specify whether or
not the work still to be carried out is likely to modify the figures published on April 28, 2021, or whether the
conclusions of the auditors could limit the perceived reliability of these figures.
In accordance with current regulations, in the absence of the publication of such a press release within the above-
mentioned timeframe, the AMF reserves the right to request the suspension of trading in Solutions 30 shares on the
regulated market of Euronext Paris and/or to inform the public of any observations it may have made or information it
deems necessary.”
On May 10, 2021, having obtained no formal agreement from its auditor on the content of such a press release, the
Company, of its own accord, requested that trading of its shares be suspended.
Between May 10, 2021 and May 21, 2021, Solutions 30 was unable to provide the market with reliable and precise
information.
On May 20, 2021, the authorized auditor formally informed the Company that it was not in a position to express an
opinion on its 2020 financial statements, without however submitting its final report which includes the basis of this
impossibility to express an opinion. The Company informed the market of this decision on May 21st after validating the
press release by stakeholders. The audit report was communicated to the Company on the afternoon of May 22nd and
published on May 23rd in the Company’s annual report, the time it took to finalize its inclusion in the report.
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150
6.5.2. Change in market share price from 01/01/2020 to 03/31/2022
6.6.  Financial communication
6.6.1. Financial Communication Policy
Listed since 2005, initially on Euronext Access, then on
Euronext Growth, and today on Euronext Paris,
Compartment A, the Solutions 30 SE group strives to
conduct a financial communication policy in accordance
with applicable laws and regulations, as well as market
practices commensurate with its size.
The production of financial information for external
communication is rigorously controlled by the departments
responsible for preparing it. In addition to these controls,
there are two bodies whose mission is to verify the quality
of the financial statements:
•The Audit Committee which reports to the Supervisory
Board
•The Authorized Auditor
Throughout the year, Solutions 30’s executives and
investor relations department act as an interface between
the group and the financial community (institutional
investors, including socially responsible investors, financial
analysts, and individual shareholders). Members of the
management board are available to meet with interested
investors, and every effort is made to answer the latter’s
questions and process their requests as quickly as
possible and in compliance with market practices and
applicable rules. 
Through its communication, Solutions 30 intends to
provide clear, precise, and transparent information, aiming
to keep the market informed of the group’s strategy, its
positioning, its results, and its objectives.
The Investor Relations section of the group’s website is
the cornerstone of its communication strategy and a
database of the group’s financial and regulated
communications. It includes all public disclosures, all the
group’s press releases, including annual, half-yearly, and
quarterly earnings reports, all meeting presentation
materials and transmissions, regulated information, annual
and half-yearly financial reports, and preparatory
documents for general meetings. During the year,
Solutions 30 also set up a dedicated unit for its individual
shareholders, with a dedicated telephone line and e-mail
address, as well as a newsletter.
In addition to earnings reports that are the subject of
conference calls (or in-person meetings when sanitary
conditions allow), the group takes part in conferences,
roadshows, site visits, and investor meetings throughout
the year, mainly in Europe and the United States. Given
the health context, these meetings were mainly held
virtually in 2021 and early 2022.
The group’s management has remained available to
answer investors’ questions, including, and especially, in
connection with the smear campaign the group has been a
victim of. Throughout this period, Solutions 30 has
endeavored to comply with the major principles of financial
communication that apply to it, in particular providing
investors with equal access to information; disclosing
exact, precise, and sincere information; making
information consistent; disclosing privileged information to
the market as soon as possible; and publishing a
communication timetable several months in advance.
Often, the group finds itself fighting on unequal footing
with its detractors. Solutions 30 has chosen to respond to
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151
these anonymous attacks in a precise and transparent
manner, dedicating a part of its website to this smear
campaign to publicly disclose all its responses to each of
the false accusations against it. This strategy proves the
group’s commitment to transparency and sincerity, as well
as the Company’s respect for its shareholders, who have
been severely penalized by this smear campaign.
6.6.2. Timetable for financial communication in 2021
January 26, 2022
2021 Revenue Report
April 27, 2022
2021 Earnings Report and 2022
Q1 Revenue Report
July 27, 2022
2022 HY Revenue Report
September 28, 2022
2022 HY Earnings Report
October 27, 2022
2022 Q3 Revenue Report
6.6.3. Investor contact
Solutions 30 SE, 3 rue de la Reine
L2418 Luxembourg
E-mail for institutional investors:
investor.relations@solutions30.com
E-mail for individual shareholders:
actionnaires@solutions30.com
6.7.  Person responsible for the document
6.7.1. Name of the person responsible
Mr. Gianbeppi Fortis, CEO and Chairman of the
Management Board, is the person responsible for the
information contained in this annual report.
Mr. Gianbeppi Fortis, Chief Executive Officer
3, rue de la Reine L-2418 Luxembourg
6.7.2. Statement by the person responsible
This is a free translation into English of the certification by
the person responsible for the annual financial report and
is provided solely for the convenience of English speaking
users.
“I confirm that, to the best of my knowledge, the financial
statements have been prepared in accordance with
applicable accounting standards and provide a faithful and
honest representation of the assets and liabilities, the
financial situation, and the results of the Company and of
all companies within its scope of consolidation, and that
the management report presents a faithful representation
of the business trends, results, and financial position of the
Company and of all companies within its scope of
consolidation, as well as a description of the principal risks
and uncertainties that they face.”
Luxembourg, April 27, 2022
Mr. Gianbeppi Fortis, Chief Executive Officer
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