
Policies and processes are in place
throughout the Group to ensure systems,
operations and central functions comply
Governance, Risk and Compliance
function monitors emerging legislation
and determines any potential impact
to the Group and its policies, controls,
communications and training provision.
Second-line oversight by central functions
Group policies, as a minimum, annually or
in response to legislation change. External
expert advice is sought as appropriate.
Processes and controls around sanctions
and money laundering have been tightened
in light of the current climate.
The Wincanton Way, our code of conduct,
helps our employees understand their
regulation.
distributed in different formats across the
undertake appropriate colleague training
Company Secretary
Deputy Company Secretary
and Head of Compliance
potential for disrupting our business and
that of our customers. A cyber security
incident could impact the Group’s operational
performance and reputation through
regulatory action.
The Group routinely assesses cyber risk and
has established comprehensive information
security controls to reduce our exposure.
vulnerability management, penetration
testing, regular audits and routine access
implemented through the year.
across the business to ensure our colleagues
remain vigilant.
Chief Operating Officer
Head of IT Security and Risk
executive talent. Failure to retain people
success of the Group. The labour market
remains competitive due to the continuing
risk of inflation and the increased cost
of living.
The Group has a strong and highly capable
People function to monitor and maintain a
high standard of recruitment and a regular
appraisal process, based on key competencies.
processes for recruitment and retention,
monitoring vacancies, future requirements
and utilising data to manage and adapt the
service provision. The Group has established
engagement surveys are completed to ensure
feedback is received from our people and
the scores are monitored as a KPI. The SID
visits sites to bring employee feedback into
the boardroom. Talent and development
are supported by a dedicated team to
ensure people at all levels have access to
our comprehensive training programme
ensure they remain competitive. The Board
and Nomination Committee closely monitor
management strategies for succession
Chief People Officer
Group Learning and
Development Director
of regulations and legislation to provide its
services and solutions. Failure to comply
significant legal claims and regulatory actions,
sanctions, removal of licences and permits,
penalties and fines. It could also lead to
significant operational disruption or result
customers and potential harm to the Group’s
employees or property.
The Group has a significant Defined Benefit
Pension Scheme. The employer contribution
levels required and the value of the pension
conditions, global economic and political
matters, demographic factors, expected
future investment returns and the legal
and regulatory environment. Significant
adverse changes in any of these factors
could alter the value and lead to a material
repayment period, regulatory intervention,
or a combination thereof.
and profitability of the Group and restrict
its ability to invest in the business, pay
dividends and repay debt.
The Group has undertaken steps to mitigate
its exposure to financial market movements
and macro-economic conditions. The Defined
future accrual in 2014, to cap the risk.
responsible for managing the fund and setting
the investment strategy. This strategy is
intended to reduce investment risk through
assets and liabilities in the Scheme. Hedging
of inflation and interest rate movements. The
Group and the Trustee engage high quality
external fund managers and actuaries, and
have separate legal, covenant and audit
advisers to support and inform their decision
making. Together they have agreed an
appropriate level of annual contributions
to the Scheme and contingency plans to
protect the Scheme in the event of adverse
developments.
The objective is to ensure that the Group
meets its commitments to pensioners and the
Scheme and that recovery contributions are
affordable and sustainable for the Group. The
triennial valuation started on 1 April 2023. Any
increase in contribution may impact the level
of investment the business has at its disposal.
Management is exploring longer term
strategies to materially reduce the impact of
the Scheme’s financial impact on the Group.
Chief Financial Officer
Director of Treasury,
63
Annual Report and Accounts 2023
Strategic report