General information on the company Classification and measurement – debt instruments Cash, cash balances with central banks and other demand deposits with credit institutions Cash, cash balances with central banks and other demand deposits with credit institutions Equity Deferred tax assets/liabilities Intangible assets other than goodwill Effects of changes in foreign exchange rates Insurance results Fair value of financial assets and liabilities – general Off-balance-sheet commitments and financial guarantees given and received Net Result from Financial Instruments at Fair Value through Profit or Loss and Insurance Finance Income and Expense Exceptional Interim Dividend Paid Per Share Gross Dividend Per Share After Exceptional Interim Dividend Paid Adjustments for Decrease Increase in Reinsurance Contract Assets Acquisition Of Subsidiary Or Business Unit Net Of Cash Acquired Classified As Investing Activities Acquisition of a subsidiary or a business unit, net of cash acquired (including increases in percentage interest held) Additional Tier 1 Instruments Included in Equity Additional Tier 1 Instruments Included In Equity [Member] Adjustments for Change in Insurance Contract Liabilities Before Reinsurance Adjustments for Change in Other Provisions Change in other provisions Adjustments for Change in Reinsurance Contracts Held Adjustments For Decrease Increase In Financial Assets At Amortised Cost Excluding Debt Securities Financial assets at amortised cost (excluding debt securities) Adjustments For Decrease Increase In Financial Assets Held For Trading At Fair Value Through Profit Or Loss Financial assets at fair value through profit or loss of which financial assets held for trading Adjustments For Decrease Increase In Operating Assets Associated With Disposal Groups And Other Assets Adjustments for Depreciation Impairment and Amortisation of Property and Equipment Intangible Fixed Assets Investment Property and Securities Depreciation, impairment and amortisation of property and equipment, intangible fixed assets, investment property and securities Adjustments for Increase (Decrease) in Insurance Contract Liabilities Adjustments For Increase Decrease In Operating Liabilities Associated With Disposal Groups And Other Liabilities Operating liabilities associated with disposal groups, and other liabilities Adjustments for Other Unrealised Gains Losses Other unrealised gains/losses Adjustments for Profit Loss on Disposal of Investments Profit/Loss on the disposal of investments Adjustments for Result Before Tax from Discontinued Operations Banking and Insurance Tax Cash Cash Balances with Central Banks and Other Demand Deposits with Credit Institutions Cash and cash balances with central banks and other demand deposits with credit institutions Cash, cash balances with central banks and other demand deposits with credit institutions Changes in Operating Assets Excluding Cash and Cash Equivalents Changes in operating assets (excluding cash and cash equivalents) Coupon on Additional Tier 1 Instruments Classified as Financing Activities Description of Accounting Policy for Events After Reporting Period [Explanatory] Disclosure of General Information on Company Explanatory Financial Assets Excluding Cash Cash Balances With Central Banks and Demand Deposits Financial assets Impairment Other Bijzondere waardeverminderingen op overige Increase Decrease in Operating Liabilities Excluding Cash and Cash Equivalents Changes in operating liabilities (excluding cash and cash equivalents) Increase (Decrease) Through Issue or Repurchase of Additional Tier 1 Instruments Insurance Service Expenses from Insurance Contracts Before Reinsurance Insurance Commissions Paid Insurance Service Expenses from Life Insurance Contracts Before Reinsurance Insurance Service Expenses from Non-Life Insurance Contracts Before Reinsurance Insurance Service Expenses from Non Life Insurance Contracts Before Reinsurance Claim Related Expenses Life Insurance Contracts that are Liabilities Life Insurance Revenue Before Reinsurance Net Result from Financial Instruments at Fair Value Through Profit or Loss Net Result from Reinsurance Contracts Held Non-Life Insurance Contracts That are Liabilities Non-Life Insurance Revenue Before Reinsurance Operating Expense Allocated to Insurance Service Expenses Operating Expense Without Banking and Insurance Tax Property and Equipment and Investment Property Property and equipment and investment property Purchase Sale Of Treasury Shares Reclassification Adjustments on Financial Assets Measured at Fair Value Through Other Comprehensive Income Related to Deferred Taxes on Income Deferred taxes on income Reclassification Adjustments on Financial Assets Measured at Fair Value Through Other Comprehensive Income Related to Impairment Impairment Reclassification Adjustments on Financial Assets Measured at Fair Value Through Other Comprehensive Income Related to Net Gains or Losses on Disposal Net gains/losses on disposal Repayments of Borrowings Under Targeted Longer Term Refinancing Operations Repayment of the amount borrowed under TLTRO II Reserve of Hedge of Net Investments in Foreign Operations [Member] Hedge of net investments in foreign operations Tax Assets Tax assets Tax Liabilities Belastingverplichtingen Transfer From Reserve to Net Result Deferred Taxes on Income Related to Cash Flow Hedges Deferred taxes on income Insurance Finance Income (Expenses) from Insurance Contracts Issued and Reinsurance Contracts Held Excluded from Profit or Loss that will be Reclassified to Profit or Loss before Tax The amount of insurance finance income (expenses) from insurance contracts issued and reinsurance contracts held that is excluded from profit or loss and recognised in other comprehensive income that will be reclassified subsequently to profit or loss, before tax, before reclassification adjustments. Income Tax Relating to Insurance Finance Income (Expenses)from Insurance Contracts Issued and Reinsurance Contracts Held of Other Comprehensive Income that will be Reclassified to Profit or Loss The amount of income tax relating to amounts recognised in other comprehensive income in relation to insurance finance income (expenses) from insurance contracts issued and reinsurance contracts held that will be reclassified subsequently to profit or loss. Reclassification Adjustments on Insurance Finance Income (Expenses) from Insurance Contracts Issued and Reinsurance Contracts Held Excluded from Profit or Loss Net of Tax The amount of reclassification adjustments related to insurance finance income (expenses) from insurance contracts issued and reinsurance contracts held, net of tax. Reclassification Adjustments on Insurance Finance Income (Expenses) from Insurance Contracts Issued and Reinsurance Contracts Held Excluded from Profit or Loss before Tax The amount of reclassification adjustments related to insurance finance income (expenses) from insurance contracts issued and reinsurance contracts held, before tax. Transfer from Reserve to Net Result Deferred Taxes on Income Related to Hedge of Net Investments in Foreign Operations Uitgestelde belastingen Decrease Through Coupon on Additional Tier 1 Instruments Reserve of Gains and Losses on Remeasuring Debt Instruments Measured at Fair Value Through Other Comprehensive Income [Member] Revaluation reserve (FVOCI debt instruments) Other Comprehensive Income Net of Tax Insurance Finance Income (Expenses)from Insurance Contracts Issued and Reinsurance Contracts Held Excluded from Profit or Loss that will be Reclassified to Profit or Loss Proceeds from Issue of Additional Tier1 Instruments Repayments of Additional Tier1 Instruments Cash With Central Banks The amount of cash held with central banks. Demand Deposits With Credit Institutions The amount of demand deposits with credit institutions Cash Balances With Central Banks The amount of bank balances held with central banks. Dividend Payable Per Share Uit te keren dividend, per aandeel Final dividend paid, per share Interim dividend paid, per share Gross Dividend Per Share Transfer from Reserve to Net Result Deferred Taxes on Income Related to Insurance Finance Income (Expenses) from Insurance Contracts Issued and Reinsurance Contracts Held Excluded from Profit or Loss The amount of deferred taxes on income from transfer from reserve to net result related to insurance finance income (expenses) from insurance contracts issued and reinsurance contracts held. Purchase of Interests Proceeds from Sales of Investments Accounted for Using Equity Method