
Revenue development
In Q2 2023 Columbus realized a revenue
of DKK 390m, corresponding to an in-
crease of 11% compared to Q2 2022. The
increase is mainly driven by sale of ser-
vices, which increased by 11% compared
to the same period last year and count for
95% of total revenue in Q2 2023. Product
sales increased by 19% in Q2 2023.
We continue to see strong growth in most
Business Lines, including our strategic
Business Lines Digital Commerce (+7%),
Data & Analytics (+31%) and Customer
Experience & Engagement (+26%), which
are key Business Lines in extending our
capabilities within digital advisory.
These Business Lines continued to
demonstrate their strong market position
welcoming new customers and extending
business with existing customers such Ca-
murus in Data & Analytics where we will
deliver a new analytic solution based on a
modern data platform and Nefab in Digital
Commerce.
We are increasingly extending engage-
ment with customers across Business
Lines with customers such as Cambridge
University Press Association delivering
both CXE and Digital Commerce solutions
and Swift delivering CXE and Dynamics.
In addition, our CXE Business Line has
entered into an agreement with Confeder-
ation of Norwegian Enterprise
(Næringslivets Hovedorganisasjon NHO)
to lead their CRM upgrade to cloud pro-
ject.
Also, our largest Business Line, Dynamics,
delivered a strong Q2 with growth of 8% in
service revenue, despite significant impact
by weakened currencies. Organic growth
for Dynamics was 16%. The development
includes new customer wins covering a
pilot project with XXL with the intention to
start the main project, as well as strategic
cooperation with Bang & Olufsen on im-
plementation of a new retail and service
platform. This solution will support Bang &
Olufsen’s strategy to optimize the cus-
tomer experience across own and partner-
operated stores in all markets.
In addition, the Swedish company Kap-
pahl, a highly interesting company and a
truly strong brand within Retail has en-
tered into a long-term partnership with Co-
lumbus regarding D365 implementation
and operation.
Service revenue split on Business Lines
Q2 2023 Q2 2022 ∆% YTD 2023 YTD 2022 ∆%
191,261 177,230 7.9% 387,640 358,925 8.0%
74,717 77,108 -3.1% 155,313 158,711 -2.1%
50,203 47,032 6.7% 108,883 92,962 17.1%
18,719 14,289 31.0% 38,085 29,633 28.5%
Experience & Engagement 15,853 12,538 26.4% 31,455 24,065 30.7%
12,301 0 100.0% 12,301 0 100.0%
4,136 4,261 -2.9% 8,572 8,765 -2.2%
370,492 334,393 10.8% 747,370 677,435 10.3%
19,980 16,764 19.2% 33,602 37,539 -10.5%
390,472 351,157 11.2% 780,972 714,974 9.2%
Market Units
Q2 2023 Q2 2022 ∆% YTD 2023 YTD 2022 ∆%
147,730 141,747 4.2% 293,594 280,845 4.5%
83,636 60,924 37.3% 164,086 126,490 29.7%
57,338 67,262 -14.8% 129,146 137,262 -5.9%
54,037 38,079 41.9% 99,743 78,068 27.8%
19,339 18,302 5.7% 41,359 38,263 8.1%
7,438 7,282 2.1% 17,497 14,557 20.2%
974 797 22.2% 1,945 1,950 -0.3%
370,492 334,393 10.8% 747,370 677,435 10.3%
19,980 16,764 19.2% 33,602 37,539 -10.5%
390,472 351,157 11.2% 780,972 714,974 9.2%