
High efficiency in our consultancy
business
Despite an overall decline in revenue of
8% in the first quarter of 2021, Columbus
delivered a significant EBITDA growth of
40%, and the EBITDA margin increased
from 8.6% to 13.1% due to tight cost con-
trol and high efficiency in our consultancy
business raising the rate of invoiced cus-
tomer work from 54% to 58%.
As expected, revenue in Q1 2021 declined
due to Covid-19 related reductions in peo-
ple capacity in April 2020. With increased
demand in Q4, we initiated onboarding ac-
tivities which continued during Q1 2021. In
our key strategic business areas, such as
Digital Commerce, Data & Analytics and
Customer Experience & Engagement, we
still saw increased revenue, and we have
built a very solid pipeline to deliver growth
across our business in the coming quar-
ters.
We are ready to deliver on Focus23
On 23 April 2021, we announced our new
CEO, Søren Krogh Knudsen. Søren has a
background within the management
consultancy industry and a very strong
track record in transformational change
and driving profitable growth. I look very
much forward to welcoming Søren as he
joins us on 7 June 2021.
The Focus23 strategy, which we launched
in November 2020, will set the direction for
Columbus in the coming years. Our ambi-
tion is to become digital advisors for our
customers driving increased customer
value. In order to focus the busines on dig-
ital advisory, we are implementing a more
focused and simplified operation with in-
creased customer centricity. A key priority
is to unleash the full growth potential and
make it possible to gradually increase or-
ganic growth to minimum 10% annually
from 2023
Divestments successfully completed
During the first quarter, we reached the
first important milestones that build the
foundation for our strategic journey. As the
first step to focus the business on digital
advisory, we completed the divestment of
our software company To-Increase on 26
January 2021. Columbus realized a
totalnet proceed of DKK 858m and a sub-
stantial amount of DKK 776m was re-
warded to our shareholders as an extraor-
dinary dividend of DKK 6 per share.
In addition, we divested our Baltic entities.
The Baltic companies will continue to be
part of the Columbus network in a partner-
ship model.
New global customer focused
organization
As a major step in forming our new cus-
tomer centric operation, we are in the pro-
cess of re-organizing Columbus into global
Business Lines and local Market Units.
This re-organization allows us to pull to-
gether our global strength around our solu-
tion areas and create full customer focus
in our marketplaces.
As part of the increased customer focus,
we are changing the way we strategically
work together with our customers. We fo-
cus our capabilities in order to be a rele-
vant partner to our prioritized customers
and customer development is achieved
through a close collaboration and planning
with the customer and our focused cus-
tomer team.
To support this new operating model, we
are implementing a new global business
platform to support collaboration and sys-
tem support across Business Lines and
Market Units.
Unleashing the potential
With a strong profitability, the initial execu-
tion of Focus23 in Q1, the forthcoming
onboarding of our new CEO Søren Krogh
Knudsen and our strong leadership team, I
am confident that Columbus will deliver
strong performance and progress in 2021
within our new strategic direction.
I want to thank Columbus’ employees for
their continued dedication and contribution
to the results. Likewise, we would like to
thank our customers for their business and
trust in Columbus, and our shareholders
for your continued support.
A profitable start to the year
Columbus came off to a strong start of 2021 with progress across the business resulting in 40% EBITDA growth as well as
a promising pipeline for the
s. We have appointed our new CEO, Søren Krogh Knudsen, who will lead the continuous progress of Columbus, and we are executing
on our new Focus23 strategy with the ambition to become digital trusted advisor for our customers.
Ib Kunøe Chairman of the Board