
Focus on
sustainability
Robust balance
sheetand focus
oncapital
allocation
Ambitious
growth
strategy
A global leader
inattractive
markets
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Trifast plcAnnual Report for the year ended 31 March 2022 19
Change brings opportunity
Perhaps this last year, more than any other, has shown
us that ‘change is the only constant’. We have seen
strong market demand, but also supply chains extended,
legislation tightened, costs inflated and specific product
dependencies come to light.
This dynamic and growing environment has revealed
the strength of our teams and the resilience of our own
manufacturing locations, together with our partner
suppliers, allowing these communities to meet the
demands of our growing customer base.
With a laser-focused customer-centric workforce, we have
managed significant lead time increases in supply chains
by investing in our global inventory. Where appropriate,
this investment has been further complemented by our
engineering expertise, using our bespoke parts database,
allowing components to be replaced with alternatives that
meet design and quality criteria, thereby our customers
maintain production in the face of heightened product
availability challenges.
Self service in a digital world has been augmented by
the increased content in our newly launched website.
This encompasses c.6,500 pages of product information
including technical data and installation animations.
The enhanced technical and engineering data within
our knowledge base is designed to support engineers,
specifiers and programme managers, with over 5 million
page views in 2021. As working from home increases, we
will continue to invest in our web and digital capabilities
to build upon the momentum we have seen and serve the
evolving shift in working patterns.
We began to pivot our focus over the last two years
tomarket sectors where disruption through technology,
legislation, or both, drives the opportunity to expand our
product oering and value-add proposition. This was
achieved by deploying team members based around the
globe in an agile manner. We continue to invest in these
global multi-disciplined teams to allow us to carry on
creating the most value for our customers.
Compliance with newly issued legislation or preparing
to be compliant with anticipated changes to legislation,
has required customers and prospective customers
alike to accelerate design cycles beyond what was
onceconsidered normal.
When combining this pace of design change with a
declining knowledge of fastener engineering among
customers and with new product needs such as electricity
conduction for electric vehicles, our class-leading levels of
knowledge, partnership and value creation add significant
value to our customers.
Start-up disruptor businesses in particular have a need
to be guided through fastener design and, like many of
our customers, often the first place their engineers visit
is our website. Aiding their new designs, they can seek
technical data, downloading TR drawings, CAD files and
product animations that prove the functionality within
their applications. One positive consequence of this digital
proliferation is we have started to see TR part references
appear across global OEM platforms, driving enquiries
from brand new sources needing to use our product.
The genesis of many of these start-up companies has
been the opportunity to penetrate markets that are going
through extreme change and there is no better example
of this than the electrification of vehicles (EV), whether
they be light vehicles or heavy vehicles, all driven by
ever-increasing sustainability goals.
We see technology and legislation come together
with environmental and social wellbeing concerns
creating needs and opportunities, in turn opening
upthe competitive landscape to new entrants. In one
instance we have helped develop a bill of materials for
amicro-turbine business that installs small wind turbines
powering remote 5G base stations, and in another
instance we helped develop small screws that hold
together ground-breaking mobile test kits for viruses.
Both of these examples were also underpinned by a
customer need for pace, agility and technical know-how.
You will see (pages 20 to 25) how the thread of ESG
change intertwines across all our market sectors
and often provides the platform to underline our
valueproposition.
With electrification generating around twice the
opportunity for TR than that of a combustion engine in
our light vehicle and heavy vehicle market sectors, there
are possibilities abound for our engineering teams to help
design-in components that support a greener planet. Ina
similar vein, the Right to Repair Regulations promotes
the need of using fastener content to help diminish the
throwaway culture that exists across many products in
ourhealth & home market sector.
Of course, alongside value creation and
customer-centricity there has been the need to address
inflationary costs throughout the supply chain. It is
testament to the high level of customer service delivered
by our colleagues around the world, that our price
increase discussions have been supported by us providing
an undisrupted supply. With careful preparation and a
fact-based approach, customers have been engaged to
ensure that price increases are presented and processed
with the same degree of professionalism as any other
component of our customer relationship.