•
Prepaid Card at CORAL Serbia,
•
e-invoicing at CI,
•
Demand Forecasting (Phase A) at CI,
•
Retail POS at CORAL (Phase B),
•
Pay at the Pump – Mobile Payment & NFR at CORAL,
•
Shopfloor digital production orders at LPC, VPP at MORE, ETRM at MORE,
•
Workplace security migration to M365 at Group MOTOR OIL,
•
Demand, Projects & Portfolio management at Group MOTOR OIL,
•
CRM - Salesforce at CORAL and CI
Indicative portfolio- 2022
•
SAP S/4HANA
Following
the
successful
digitization
of
the
refinery's
health
and
safety
processes,
as
well
as
the
adoption
of
artificial
intelligence
solutions
for
the
refinery
equipment,
MOTOR
OIL
completed
its
transition
to
the
SAP
S/4HANA
platform
with
the
start
of
production
operation
of
the
new
enterprise
resource
management
system of the company.
The
new
S/4HANA
system
covers
a
very
wide
range
of
business
operations
including
Financial
Applications,
Applications
to
cover
Supply
and
Trading
processes
as
well
as
Production,
Quality
Control,
Maintenance
and
Project
Monitoring
applications.
The
new
system
fully
utilizes
the
capabilities
of
S/4HANA's
Fiori
applications,
providing
users
with
not
only
a
new
friendly
environment
but
also
capabilities
for alerts, workflows and analytics.
The
implementation
of
the
new
SAP
S/4HANA
system
is
the
result
of
a
complex
and
demanding
project
for
which
executives
from
the
General
Directorates
of
Finance,
Supply
&
Trading,
Refinery
and
IT
of
MOTOR
OIL collaborated, as well as from Real Consulting, which was the contractor of the project.
•
‘’Environmental” Computer Rooms Refinery Ag.
Theodoroi
MOTOR
OIL
(Hellas)
Corinth
Refineries
S.A
facilities
within
the
campus
were
not
in
the
sense
of
synchronous
Computer
Rooms.
Moreover,
facilities
had
several
issues
regarding
access
control,
lack
of
alarm
mechanisms,
video
surveillance
of
the
entire
data
center,
fire
protection
etc.
The
new
Refinery
Ag.
Theodoroi
Computer
Rooms
were
established
by
the
end
of
Q1
2022
and
are
strategically
located
in
wider
Refinery
campus,
connecting
all
crucial
Business
Units
into
the
campus
of
Refinery
Ag.
Theodoroi
with
rapid and cost-efficient ways.
With
its
recent
developments
and
its
carefully
selected
infrastructure,
the
new
Computer
Rooms
offers
an
extensive portfolio of advanced services in a secure, powerful environment.
The
new
computer
rooms
can
ensure
uninterrupted
power
supply,
24/7
monitoring,
enhanced
fire
protection, and newly installed refrigeration and ventilation systems.
•
Accounting and Legal dept. Digitization
IT
division
contributed
considerably
in
the
digitalization
of
processes
in
MOTOR
OIL
Group
helping
that
way
to
reduce
paper
consumption.
More
specifically,
every
transaction
was
done
with
a
lot
of
paperwork.
The
Accounting
and
Legal
Departments
needed
to
digitize
their
paperwork
and
minimize
the
time
that
colleagues
need
to
search
and
find
a
document.
MOTOR
OIL’s
IT
Service
Delivery
team
leased
high
quality
scanners
and
started
to
scan
and
save
50
,
000
pages
of
accounting
documents
and
1
,
200
,
000
pages
of
Legal
documents.
All
these
documents
are
scanned,
have
ocr
recognition
and
saved
as
metadata.
The
saved
metadata
are
uploaded
to
MOTOR
OIL’s
Sharepoint
(accounting
files)
and
Papyros
app(legal
files).
With
the
documents
being
scanned
and
uploaded
to
document
management
platforms
we
have
reduced
the
search
time
and
the
space
needed
for
carrying
out
and
saving
them
,
and
also
reduced
paper
consumption.
•
Salesforce CRM for CORAL
In
2022,
CORAL,
CORAL
Innovations
and
CORAL
Products
&
Trading
completed
the
implementation
of
a
Customer
Relationship
Management
(CRM)
solution
of
Salesforce.
The
1st
phase
was
completed
in
November
2021
and
the
2nd
phase
was
completed
during
the
2nd
half
of
2022.
Results
of
this
implementation has been a new integrated management system concerning the:
-
Leads
management,
Opportunity
capture,
Quotations
B2B
for
Chemical,
Marine,
Fuel
and
Lubricant Sales teams,
-
Customer 360 view, CTI integration, Case Management for the customer service department
-
Marketing
Campaigns,
customer
journeys,
social
media
monitoring
and
engagement
as
well
as
customer consent management for all Marketing communications.