Operating costs before charge for bad and doubtful debts Charge for bad and doubtful debts Total operating costs Net finance costs Net losses on financial instruments Net gains on cash flow hedges transferred to the income statement Net losses on terminated hedges transferred to losses on financial instruments Deferred tax on transfer to the income statement Deferred tax on amounts on cash flow hedges transferred to the income statement Share options and LTIPS – proceeds from shares issued Share options and LTIPS – value of employees' services Deferred tax on share based payments NET-CURRENT LIABILITIES TOTAL ASSETS LESS CURRENT LIABILITIES NET ASSETS Net cash generated from operating activities Net cash outflow from investing activities Proceeds/(payments)for swaps classified as financing activities Net cash flow from financing activities Net movement in cash and cash equivalents Cash and cash equivalents if different from statement of financial position Cash and cash equivalents if different from statement of financial position Description of accounting policy for pre-contract costs Description of accounting policy for parent company investments Disclosure of alternative performance measures