Customer relationships and brands amortisation Non-recurring pension scheme charges Adjusted operating profit Adjusted profit before income tax Tax on adjusted profit Adjusted profit for the year Adjusted earnings per share Gain/(loss) recognised in cash flow hedge reserve that will not be reclassified to profit or loss Own shares [member] Loss recognised in cash flow hedge reserve that will not be reclassified to profit or loss Interim dividend Final dividend Employee trust shares Movement on own share reserves Additional interim dividend Adjusted customer relationships and brands amortisation Adjustments for depreciation and software amortisation Cash generated from operations before acquisition related items Cash outflow from acquisition related items classified as operating activities Realised (losses)/gains on foreign exchange contracts classified as financing activities Payment of lease liabilities – principal, classified as financing activities Payment of lease liabilities – interest, classified as financing activities Cash and cash equivalents at beginning of period Cash and cash equivalents at end of period Operating cash flow Add back depreciation of right-of-use assets Lease adjusted operating profit Net interest excluding interest on lease liabilities Free cash flow