
Financial review – consolidated financial statements
Sitecore met the FY24 net results target outlined in the FY23 Annual Report and significantly improved
operating profit and EBITDA measures, both of which reflect the Group’s best performance in recent
history. Sitecore did not meet its projected revenue growth target outlined in the FY23 Annual Report,
primarily due to lower than expected new business. However, the Group successfully executed on cost
savings measures which more than offset this difference. Sitecore successfully executed on a number
of further efficiency initiatives in FY24 which management anticipates will have a favourable impact on
operating profit margins in future periods.
Financial statements
Revenue
Revenue for the year was EUR 444,7m against EUR 434,9m in the previous year, reflecting a year-over-
year growth of 2,3% driven by growth in Annual Recurring Revenue (ARR) per customer and new
bookings. As a result of the Company’s shift from subscription to SaaS, the majority of new bookings are
recognized ratably over time rather than up front (for subscription recognition), causing a temporary
drag on revenue growth until revenues have fully transitioned to ratable recognition.
Cost of sales
Cost of sales consists of royalty costs for third-party products sold, hosting costs associated with our
subscription offerings, salaries and related expenses of network operations, implementation, technical
support, allocated overhead and the amortisation of acquired technology intangible assets. We enter
into contracts with third parties for the use of their data centre facilities, and our data centre costs
largely consist of amounts we pay to these third parties, power, and similar items. Cost of sales
amounted to EUR106,8m against EUR 115,7m in FY23, resulting in a gross profit of EUR 337,9m against
EUR 319,2m in FY23. The increase in gross margin to 76,0%, as compared to 73,4% in fiscal year 2023
was primarily due to decreases in hosting and licensing costs and staff costs realized as a result of the
Company’s broader cost savings initiatives.
Sales and marketing
Sales and marketing expenses include costs associated with our sales, marketing, and customer
success personnel and consist of compensation and benefits, commissions and bonuses, promotional
and advertising expenses, travel and entertainment expenses related to these personnel, and allocated
overhead. Sales and marketing expenses were EUR 177,5m against EUR 230,6m in FY23, decreasing due
to non-recurring expenses related to FY23 investments and a reduction in staff costs.
General and administrative
General and administrative expenses include costs for executive, finance, human resources, information
technology, legal, and administrative support functions. This includes compensation and benefits,
professional services costs, and allocated overhead. General and administrative expenses were
EUR74,6m against EUR 100,8m in FY23. FY23 expenses include a EUR 12.4m impairment on intangible
assets where there was no similar cost incurred in FY24. In addition, the Group benefited from lower
staff costs and lower acquisition related costs.
Research and development
Research and development expenses include costs associated with the development of new products,
enhancements of existing products, and quality assurance activities. This includes compensation and
benefits, consulting costs, cost of software development tools and equipment, and allocated overhead.
Research and development expenses for the year were EUR 75,1m against EUR 72,0m in FY23 due to
increased investment on the development of our software products and allocation of overhead.
18