
result of increased costs, including costs related to the hosting of our SaaS products, and the cost of a
significant expansion of Sitecore’s strategic partnership with Accenture. The Group has taken a number of
measures to mitigate the impact of growing hosting costs resulting from its transition to a SaaS focused
business which are expected to have a positive impact on gross margin. Further, the Group successfully
executed on a number of efficiency and cost-savings initiatives in FY23 which management anticipates
will have a favourable impact on operating profit margins in future periods.
Financial statements
Revenue
Revenue for the year was EUR 434,9m against EUR 426,8m in the previous year, reflecting a year-over-
year growth of 1,9% primarily due to growth in ARR per customer, new bookings, and the
aforementioned impact of FX movements and general market conditions. As a result of the Company’s
shift from subscription to SaaS, the majority of new bookings are recognized ratably over time rather than
up front, causing a temporary drag on revenue growth, as compared to metrics such as Billings or ARR
which showed double-digit percentage growth, until revenues have fully transitioned to ratable
recognition.
Cost of sales
Cost of sales consists of royalty costs for third-party products sold, hosting costs associated with our
subscription offerings, salaries and related expenses of network operations, implementation, technical
support, allocated overhead and the amortisation of acquired technology intangible assets. We enter into
contracts with third parties for the use of their data centre facilities, and our data centre costs largely
consist of amounts we pay to these third parties, power, and similar items. Cost of sales amounted to
EUR115,7m against EUR 81,9m in FY22, resulting in a gross profit of EUR 319,2m against EUR 344,9m in
FY22. The decrease in gross margin to 73,4%, as compared to 80,8% in fiscal year 2022 was primarily due
to the increase in hosting costs associated with our transition to a SaaS focused product offering, partially
offset by cost savings measures referenced above.
Sales and marketing
Sales and marketing expenses include costs associated with our sales, marketing, and customer success
personnel and consist of compensation and benefits, commissions and bonuses, promotional and
advertising expenses, travel and entertainment expenses related to these personnel, and allocated
overhead. Sales and marketing expenses were EUR 230,6m against EUR 220,8m in FY22, increasing due
to significant expansion of Sitecore’s strategic partnership, growth in sales and expanded marketing
investments.
General and administrative
General and administrative expenses include costs for executive, finance, human resources, information
technology, legal, and administrative support functions. This includes compensation and benefits,
professional services costs, and allocated overhead. General and administrative expenses were
EUR100,8m against EUR 100,9m in FY22. FY23 expenses include a EUR 12.4m impairment on intangible
assets where there was no similar cost incurred in FY22. This was offset by lower costs due to decreased
headcount within general and administrative departments and lower acquisition related costs.
Research and development
Research and development expenses include costs associated with the development of new products,
enhancements of existing products, and quality assurance activities. This includes compensation and
benefits, consulting costs, cost of software development tools and equipment, and allocated overhead.
Research and development expenses for the year were EUR 72,0m against EUR 64,1m in FY22 due to
21