Northern Electric plc
Strategic Report for the Year Ended 31 December 2022 (continued)
Section 172(1) statement
Decision-making at the Board
All matters which under the Company’s governance arrangements are reserved for decision by the Directors are presented
at Board meetings. Directors are briefed on any potential impacts and risks for customers, and other stakeholders and how
they are to be managed. The Directors take these factors into account before making decisions, which together they believe
are in the best interests of the Company and its member.
Long-term sustainability
As referenced throughout the Strategic Report, NPg Northeast’s business model is to make sufficient profit in order to
invest in the Network thereby, ensuring the integrity of the electricity supply for its customers. To achieve this objective,
the Company and Group delivers its service to fulfil the needs of the stakeholders with whom it interacts and in doing so,
ensures all business relationships are conducted in an open and transparent manner. Consequently, fostering business
relationships is a prerequisite of the activity performed by the Group in the pursuit of its goals and the long-term
sustainability of the Group is at the forefront of decision-making.
The Group’s policy in respect of engaging with stakeholders is governed by the Core Principles and the Code of Conduct.
The Core Principle of ‘Regulatory Integrity’ defines the Northern Powergrid Group’s commitment to comply with all laws
wherever it does business and the expectation that all employees (including directors) manage their activities in a manner
that is compliant with all standards, regulations and corporate policies. In addition, the Code of Conduct requires
adherence to the highest level of ethical conduct and fair dealings with all customers, suppliers and competitors.
Employees
As detailed in the ‘Employee Commitment’ section, the Group works hard to ensure the health and safety of employees
and to provide them with opportunities for advancement alongside fair terms whilst remunerating appropriately. Activities
undertaken by the board in the year included reviewing health and safety performance, monitoring key appointment
changes, receiving regular updates on the Northern Powergrid Group’s Diversity, Equity and Inclusion plan, reviewing the
Northern Powergrid Group’s gender pay gap report and approving the delegations of authority.
Customers
Customers, whether they are domestic or commercial, are the primary stakeholder group served by the Gourp and
therefore the services offered are all tailored to provide a benefit or enhance an experience. During the year, the board of
NPg Northeast regularly reviewed performance levels, closely monitored the response in respect of Storm Arwen,
including compensation arrangements and engaged with the Chair of the CEG. Further detail of the Group’s relationship
with customers and the support programmes provided is discussed in ‘Customer Service’.
Producers and suppliers
The Group works closely with its supply chain and has measures in place to ensure the treatment of all supplies is fair and
equitable. Relations with suppliers is managed using a supplier registration system which supports a robust and transparent
procurement process and ensures strict compliance with the prevention of slavery and human trafficking. As a
consequence, the system allows the Group to make informed decisions which align with its values when awarding
contracts. When considering suppliers, the board advocates prompt payment practices, which are reviewed regularly by the
internal audit function, and the implementation of procedures to reduce the risk of modern slavery in supply chains - as set
out in the Northern Powergrid Group’s annual modern slavery statement.
Financial stakeholders
Financial information is routinely made available to financial stakeholders, including relationship banks and bondholders.
Directors participate directly with stakeholders when entering into new financial arrangements. During the year, the board
approved an interim dividend, the annual and interim accounts and the tax strategy.
Community and environment
Each Director is required to take all reasonable steps to minimise any detrimental impact the Group’s operations may have
on the environment (see ‘Environmental Respect’). NPg Northeast also supports a range of charitable and community
activities to help customers with fuel poverty and safety around electricity (‘Community’ section). During the year, NPg
Northeast donated £6,954,879.52 to the Northern Powergrid Foundation and the directors routinely reviewed
environmental performance and made decisions pursuant to Environmental Respect.
Regulator
NPg Northeast is in regular dialogue with Ofgem concerning new policy development and emerging risks or opportunities
within the sector. As outlined in ‘Regulatory Integrity’, to meet its licence conditions, NPg Northeast and the directors
provide regular reporting to Ofgem (including the annual regulatory certificates and Regulatory Accounts), contribute to
various regulatory consultations and monitor regulatory compliance. Given the implications on NPg Northeast’s long-term
strategy, the relationship with Ofgem, the evolving ED2 framework, the transition to DSO were regular items on the board
agenda throughout the year.
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