88
recently went live with its new SAP ERP system, which is used
by the operations, maintenance, quality, logistics, finance,
procurement, and sales teams. Nearly 500 employees from
across the business dedicated 5,600 hours to relevant training.
This initiative trained those employees on how to perform their
day-to-day work functions effectively with the new system.
TITAN Greece launched an additional e-learning program on
Health and Safety, addressed to 260 blue-collar employees.
We continued to invest in an external learning platform to
provide TITAN employees with vast choices in the areas they
need to acquire knowledge and build skills. 97% of the available
LinkedIn Learning licenses have been activated, with nearly
29,000 learning videos viewed by almost 980 employees.
Our “Learning Bites” internal newsletter channels learners
towards new technology trends, which are part of our digital
transformation journey.
Employee engagement and human resources management system
Engaging its employees is a continuous process for TITAN Group,
which incorporates feedback in structured and organized ways,
via group-wide surveys, focus groups and local pulse surveys.
In 2021, we implemented Group and country action plans that
were developed to address the results of the 2019 Employee
Engagement Survey. As a result, a number of initiatives were
introduced, from more frequent employee communications on
strategic priorities and a focus on employee health and wellbeing
across TITAN, to local actions, such as the simplification of
work processes, focused development programs, and the
enhancement of local communication tools and processes.
Employment at TITAN Group, as of the end of the year, remained
stable, with an increased share of women in employment (13.4%
in 2021 vs. 12.4% in 2020). Overall, the Group employee turnover
rate decreased (10.6% in 2021 vs. 11.4% in 2020). Turnover of
female employees decreased from 10.4% in 2020 to 9.1% in 2021.
In 2021, 3,250 employees (61% of our workforce) participated in
annual performance reviews. Participating female employees
were 597 that is 83% of the total female workforce, a figure
similar to the equivalent one in 2020.
We have capitalized on recent investments in human resources
management systems (HRMS) to use data and effectively
manage all key processes throughout the employee life cycle,
from talent acquisition, to performance management, learning
and development, career planning and reward management.
TITAN’s HRMS data on recruitment, learning and performance
are analyzed to provide insights and inform improvement efforts
and investment decisions on future programs. In addition,
performance data and individual development plans are used in
the People Development Review process and Talent Spotlight
sessions, both of which are integral parts of the Group’s
Strategic Workforce Planning process.
Furthermore, we have defined TITAN’s Global Principles for
Hybrid Work Models and outlined the key areas to incorporate
locally. Business units, based on local needs, market practice and
employee expectations have further elaborated and introduced
local remote work practices.
Focus area: Positive local impact
Material issue: Environmental positive impact
With a view to the continuous improvement of the
environmental impact of the Group's operations all of TITAN’s
business units monitor and report their environmental impact,
while also setting targets for the reduction of air emissions,
the protection of biodiversity, quarry rehabilitation, and water
management and recycling.
For almost 20 years, in line with our environmental policy, the
Group has disclosed measurable qualitative and quantitative
targets to monitor progress with respect to its environmental
impact. The Group engages in a long-term process with experts
and stakeholders, seeking meaningful ways to understand
society’s needs and contribute to a net positive local impact for
the communities in which it operates.
The Group is implementing environmental management systems
(EMS) across its operations, realizing solutions that best fit local
needs as well as international commitments. All Group cement
plants have an ISO 14001 environmental management system,
except those located in the USA, which have adopted a system
that is aligned with local and federal regulatory requirements.
Over the years, we have heavily invested in Best Available
Techniques (BAT), reaching and sustaining a strong
environmental performance that meets existing and potential
new regulatory requirements, as well as our own targets, which
are often more demanding.
In recent years, TITAN Group ran an extensive investment
program to install new or upgrade existing de-dusting
equipment in the stacks of kiln lines. Electrostatic (ESP)
filters were replaced either by bag filters or by hybrid filters (a
combination of bag and ESP technology), with the latest example
being the bag filter installed at Kosjeric cement plant in Serbia
in 2021. Consequently, the main stacks are no longer the main
dust sources and efforts are now underway to further reduce
fugitive dust. On that front, we are covering conveyors and
elevators in closed systems, reducing air leakages and spillage
points, ensuring proper maintenance of the installation using
vacuum cleaning, enclosing storage areas with natural wind
barriers, using water spray for road wetting, and focusing on
housekeeping as well as paving where feasible. The systematic
monitoring of fugitive dust emissions safeguards the health of
our employees and reduces the impact on nearby areas. The
Group ensures the proper maintenance and optimal functioning
of machinery and equipment and applies rigorous rules on the
transport of materials within its plant sites and beyond.
Combustion at high temperatures leads to the creation and
emission of nitrogen oxides (ΝOx). Over the years, TITAN has
invested heavily in technologies that reduce NOx emissions, like
Selective Non-Catalytic Reduction (SNCR) systems and low NOx
burners, as well as flame reduction and secondary firing, and will
continue to follow this path in the future.
The presence of sulfur (S) in raw materials is the primary cause
of sulfur dioxide (SOx) emissions. At many of our Group plants,
SOx emissions are negligible. Wherever there is a need, TITAN
Group applies best practices to abate SOx emissions and ensure
compliance with the limits stipulated in the environmental
permits as well as specific conditions set by local authorities.
Monitoring and reporting air emissions are part of the Group’s
effort to mitigate its impact on the environment. In alignment
with legal and sectoral requirements, TITAN monitors and
reports dust, NOx, SOx, TOC, HCl, HF and NH₃, mostly through
continuous emissions monitoring systems. Minor emissions like
PCDD/PCDF and heavy metals are spot measured by accredited
MANAGEMENT REPORT
ESG PERFORMANCE REVIEW