
Collectia Group is a leading tech-enabled provider of credit management services. Collectia Group is one of the
industry leading players in Denmark and offers services in outsourcing of debt management and debt collection.
The business model is based on a superior proprietary IT-platform which to a large extent has been developed
internally capitalising on the extensive knowledge and experience which has been build up over many years of
operation in the industry. The IT-platform optimises and automates the collection process through handling and
analysis of data, which through applying AI, can be tailored to approach the specific debtor in the most efficient
and optimal manner. The Group has for years invested heavily in structuring data, developing business
intelligence and innovative and digital payment solutions as it is management’s belief that automation, optimisation
and AI are cornerstones in being successful in this industry and continuous investments in the proprietary IT-
platform are necessary to maintain an edge over the competitors for the benefit of the Group’s customers.
Today, Collectia Group services thousands of corporate customers groupwide, including several of Denmark's
largest businesses within the fields of telecom, insurance, utility, media, parking, fitness and banking which makes
it one of Denmark's largest debt collection companies, with local presence in Norway, Sweden, Germany and
Finland.
The Group has more than 150 years of experience in the industry and it is the distinct aim of the Group to provide
a professional, ethical and high quality treatment of the customers' collection cases. Collectia Group works in
accordance with its four core values; respectful, passionate, innovative and transparent. These values define
what Collectia Group is about and how the employees should act towards our customers and customers.
Service offerings
Invoicing, debt & credit management, reminder service, debt collection, legal collection, consulting, billing service,
credit scoring and IT services.
Development during the year
The income statement of the Group for 2024 shows a loss of TDKK 36,194 and at 31 December 2024 the
balance sheet of the Group shows equity of TDKK 489,089.
2024 has been pivotal in expanding the Groups offerings and strengthening the market presence. Focus has been
on broadening our product portfolio, integrating invoicing- and reminder services into our proprietary IT-platform C-
work system to enhance user convenience and financial management. Additionally, we successfully launched
Qatchr, our own credit scoring system for customers, in Germany—marking a significant milestone in our
innovation journey. Our growth has also been fueled by the continued support of our cross-border customers,
demonstrating our commitment to delivering seamless and efficient solutions on an international scale. Together,
these developments underline our dedication to driving value and building stronger relationships by continuously
expanding our value chain and provide the best possible solutions for our customers.
The Group has in 2024 continued to execute on the strategy which was laid out in 2020 and been subject to
refinement to ensure alignment with evolving circumstances, opportunities and challenges.
Upon a number of acquisitions in 2021 and an integration focus in 2022, the Group has in 2024 focused on
implementing C-Work (proprietary IT-platform) in Germany and continued to optimize operations in Denmark,
Norway, Finland and Sweden.
The Group remains focused on consolidating the Nordic collection market but will only pursue acquisitions that
meet its requirements, including synergy potential. In 2024, no suitable add-on acquisitions were made. However,
Collectia Group remains committed to its strategy and has the financial resources to continue pursuing
opportunities. Another important part of the strategy is to migrate the superior proprietary IT-platform (C-Work)
beyond the Danish operations. In 2021 Collectia Group succeeded in migrating the IT system to Sweden and the
effectiveness and efficiency of the IT-platform has positively impacted the business by being considerably faster
and more efficient in collecting debt which is to the benefit of our customers who will receive not only faster
payments, but also a higher collection rate.
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