
Annual report for the year ended 31 December 2022
19
STRATEGIC REPORT
GOVERNANCE
FINANCIALS
to grow rapidly and shift towards
a greater demand for out-of-hours
urgent reporting of CT scans in
particular. Medica is now present in
all seven hospital clusters across the
Republic of Ireland which positions us
well for continued expansion. During
2022, Medica Ireland doubled the
number of radiologists reporting to
support this growth and we have built
a strong pipeline to continue to build
our capacity into 2023 and beyond.
Elective services (UK) – as the NHS
prioritises the reduction in waiting
time lists, demand for Elective
radiology reporting services remains
high with continued unmet demand
across the market. The level of
outsourcing of reporting is correlated
with NHS scanning capacity and
hence Medica works closely with
clients to plan capacity needs on a
weekly basis, As described above,
our strategy is to expand recruitment
of new radiologists, radiographers
and specialist doctors in the UK
and internationally as well as help
reporters to improve their productivity
by improving our technology platform.
Elective and screening services
(Ireland) – Medica Ireland continued
its expansion across the HSE with
the addition of six new hospital
clients including 5 additional
hospitals added to our HSE Hospital
ultrasound waiting list management
portfolio. Medica continues to be
well positioned in the Irish market as
the go-to provider of teleradiology
services having expanded the number
of hospitals to which it is providing
services from 19 in 2020 to 33 in 2022.
Alongside close partnership with the
HSE, Medica is also proud to have
supported Ireland’s largest healthcare
insurer, VHI, with the launch of its
flagship clinic in Carrickmines in south
Dublin. This contract grew ahead of
expectations in 2022 which required
Medica to accelerate the recruitment
of radiographers and sonographers to
support the demand.
Medica Vision, our diabetic
retinopathy screening service was
proud to report that by the end of
2022, had zero backlog remaining
post Covid. We are pleased with
this impressive result which sets the
Company apart from other providers
across the UK and Ireland.
Clinical trial imaging services (US
and International) – Medica’s clinical
trial business recorded another
strong year of growth in 2022 with
revenues of £10.4 million for the first
full year post-acquisition. Importantly,
underpinning sustainable strong
growth were new contract wins with
a number of sizeable new pharma
and biotech companies, as well as
a continued shift from providing
radiologist reader services towards
full imaging contract research services
(2022 represented 70% of sales up
from 65% in 2021). Following a period
of investment post-acquisition,
operating margins are not yet at
target levels, however strong revenue
growth is expected to be delivered in
the medium term. RadMD reported
strong conversion of its signed order
book to revenue and a combined risk-
adjusted pipeline and order book of
over $63 million at 31 December 2022.
This means that RadMD started 2023
with a revenue underpin of over 75%
for the year.
MedX joint venture – international
teleradiology reporting – In 2022,
Medica’s joint venture with Integral
Diagnostics Pty (IDX), an Australian
listed leader in radiology clinics and
teleradiology services, focused on
international business development,
leveraging the expertise of both
parent teleradiology companies.
MedX was successful in winning its
first out-of-hours contract and is
now exploring strategic partnerships
in the Middle East and more widely
overseas. As Medica expands
its focus on reporting, training
and development of radiologists
outside the UK, this will also help to
develop our network of international
radiologists for MedX.
2. Invest in our people and
systems to build an engaged
and motivated team
People development and engaged
team – Medica continues to invest
in its people and grow the size of its
operational and clinical team in the
UK, Ireland and US to support growth.
In 2022, we established an HR team
in-house comprising an experienced
Director of HR and two managers to
support payroll and HR processes
across the Group.
Our focus remains on ‘growing our
own’ staff. Examples of this include
on-the-job training for sonographers
and radiographers in Ireland which
we are looking to expand in 2023 and
clear career path management for our
operations and clinical governance
teams in the UK. In the US, RadMD
made a series of internal promotions
in the project management and
operations teams, as well as hiring in
some experts to bolster our clinical
expertise.
In terms of the development of
our team, we continue to invest in
resources to support our reporting
radiologists, radiographers and
specialist doctors to ensure that they
can be as productive as possible
during the time that they spend with
us. This has seen us increase the
size of our Reporter Relationship
Management team to support
rostering of shifts and to manage
ongoing relationships with reporters.
Medica was quick to address the
increased cost of living pressures
incurred by our employees by
delivering a second annual pay
increase of an average of 2.5%
in October 2022, in addition to
an average of 3.0% in April 2022.
Further, Medica issued a one-off
payment to all staff in July 2022
which proportionally benefited
those on lower incomes. Neither
the October salary increase, nor the
one-off payment applied to senior
management. This helped to continue
to ensure that we have an engaged
and motivated team during what was
a tough inflationary environment.
Medica continues to proactively and
regularly benchmark salaries and
to make annual adjustments where
necessary.
Medica also introduced a new
restricted stock unit scheme which
rewarded eligible employees with a
simple option incentive that vested
after three years of employment.
These will be awarded annually
and are a meaningful incentive and
retention mechanism for employees.
Systems investment – 2022 marked
a significant step forward in the
development of our new reporting
system in the UK. Our FutureTech
programme delivered on its first major
milestone of a new Picture Archiving
and Communication System (PACS)
which was launched in February.
Throughout 2022, we continued to
make changes to our systems to
support radiologist productivity. This
also included the development of a
new application to enable Medica
reporters overseas to improve the
speed and access to data to at least an
equivalent level to colleagues based
and reporting in the UK. This will
enable Medica to increase overseas
reporting capacity which will deliver
not only additional revenue growth
but will also be margin enhancing as
radiologists reporting from overseas
will spend more time reporting during
daytime hours, rather than during the
night-time when a premium fee rate
needs to be paid.