Consolidated income statement [axis] Before exceptional items [member] Exceptional items [member] Total [member] Profit or loss [table] Profit or loss [line items] Adjusted basic earnings per share Adjusted diluted earnings per share Own shares acquired and cancelled Adjustments for pension contributions in excess of charge to the income statement Payments related to exceptional charges classified as operating activities Amounts repaid by (invested in) joint ventures classified as investing activities Description of accounting policy for cost of sales Description of accounting policy for customer deposits Description of accounting policy for equity instruments Description of accounting policy for current tax Disclosure of share premium Disclosure of movement in net cash Disclosure of alternative performance measures