Group income statement [axis] Before adjusting items [member] Adjusting items [member] Total [member] Profit or loss [table] Profit or loss [line items] Revenue from sale of goods and services Gross profit Net fair value gains (losses) on inventory cash flow hedges Other investments, current Net current liabilities Net assets Change in fair value of financial assets at fair value through other comprehensive income Gains/(losses) on cash flow hedges Total inventory cash flow hedge movements Total inventory cash flow hedge movements Own shares purchased for cancellation Own shares purchased for share schemes Share forfeiture Transfer from own shares held to retained earnings Total transactions with owners Transfer from translation reserve to retained earnings Statement of cash flows [table] Statement of cash flows [line items] Adjustments for (profit)/loss arising on sale of property, plant and equipment, investment property, intangible assets and assets classified as held for sale Adjustments for net remeasurement loss of non-current assets held for sale Adjustment for non-cash element of pensions charge Adjustments for defined benefit pension scheme payments Adjustments for (increase)/ decrease in trade and other receivables and reinsurance assets Adjustments for increase/(decrease) in trade and other payables and insurance liabilities Adjustments for increase/(decrease) in deposits from central bank Adjustments for increase/(decrease) in working capital of the Banking operations disposal group Increase (decrease) in working capital Cash generated from/(used in) operations Net cash generated from/(used in) operating activities Proceeds from sale of property, plant and equipment, investment property, intangible assets and assets classified as held for sale Purchase of property, plant and equipment and investment property, classified as investing activities Disposal of subsidiaries, net of cash disposed classified as investing activities Disposal of Banking operations, net of cash disposed classified as investing activities Cash inflows from maturing short-term investments – deposits classified as investing activities Cash outflows on investing in short-term investments – deposits classified as investing activities (Investments in)/proceeds from other short-term investments classified as investing activities Net cash generated from/(used in) investing activities Proceeds from sale of untraced shares, classified as financing activities Own shares purchased for cancellation, classified as financing activities Own shares purchased for share schemes, net of cash received from employees, classified as financing activities Repayment of capital element of obligations under leases, classified as financing activities Cash outflows exceeding the incremental increase in assets in a property buyback, classified as financing activities Cash inflows from derivative financial instruments, classified as financing activities Cash outflows from derivative financial instruments, classified as financing activities Net cash generated from/(used in) financing activities Net increase/(decrease) in cash and cash equivalents Cash and cash equivalents at the beginning of the year Cash and cash equivalents at the end of the year Description of accounting policy for commercial income Description of accounting policy for supplier financing arrangements Description of accounting policy for alternative performance measures (APMs) Disclosure of adjusting items Disclosure of short-term investments Disclosure of commercial income